Senior Partner Manager Resume Samples

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AJ
A Jacobi
Arnold
Jacobi
4658 Runte Mills
Boston
MA
+1 (555) 794 9176
4658 Runte Mills
Boston
MA
Phone
p +1 (555) 794 9176
Experience Experience
Boston, MA
Senior Partner Manager
Boston, MA
Kuhic-Wisoky
Boston, MA
Senior Partner Manager
  • Responsible for developing effective working relationships with internal ‘supplier’ groups (eg planning, project management, technology) to ensure the effective delivery of change and support for day to day operational delivery
  • Responsible to manage all Cloud and IT Transformation partner requests within the Partner Engagement Platform and all metrics
  • Operational Quality of Service/Customer Satisfaction performance and the development of tactical and strategic plans to deliver improvements
  • Deliver against fundamental financial measures and in a commercial supplier relationship to build the BT Consumer and Customer Care brand and culture in the sites and engender greater integration within the wider operation. Personal Simple Briliant
  • You apply key account management best practices to drive engagement with accounting & bookkeeping partners
  • Report on key performance indicators for your portfolio of solution providers, routinely analyzing performance and deep diving into root causes
  • Deliver key Customer Service and client operational performance measures, ensuring no negative impact on customer satisfaction and work with partners to deliver improved efficiency and brilliant experinces
Dallas, TX
Senior Partner Manager, T-mobile Tuesdays
Dallas, TX
McKenzie, Wilkinson and Ratke
Dallas, TX
Senior Partner Manager, T-mobile Tuesdays
  • Engage in partner co-marketing activities, public events and speaking opportunities to cement and expand Avalara as the go-to-compliance automation platform for accounting professionals and their clients Leverage accounting firm relationships to help other accountants to understand transactional taxes and Avalara capabilities Help develop and implement marketing plans for significant expansion of our partner ecosystem and accounting professionals that manage sales tax compliance on behalf of their clients
  • Build and manage executive-level relationships within these selected partners and with the Cisco Product Partner and Services teams for Cloud and IT Transformation
  • Provide effective leadership to the virtual team as well as direct reports though delivery by example
  • Ensuring partners continue to create customer value post license sale
  • Develop Partner Strategy Plan for Cloud and IT Transformation in alignment with AS Practices and GEO teams, WWPO and Cisco Services Sales
  • Working in an ambitious and international environment that is expanding rapidly
  • Supporting field Account and Territory Managers in developing their territory and prioritising target accounts
present
Chicago, IL
Booking Home Senior Partner Manager UK & Ireland
Chicago, IL
Schuster, Trantow and Deckow
present
Chicago, IL
Booking Home Senior Partner Manager UK & Ireland
present
  • Manage a team of Booking Partner Managers based in one or more offices
  • You already have a work permit to work in the UK
  • Support Booking.com BV with developing key local markets in region, based on demand & opportunities
  • Follow up external threats & opportunities to adapt Booking Home development strategy in your country
  • Liaise with BH Central in Amsterdam & Booking Home Manager to ensure global project implementation
  • Team player, motivated and enjoys to work in e-travel and hospitality
  • Team coaching and individual development
Education Education
Bachelor’s Degree in Business Maturity
Bachelor’s Degree in Business Maturity
Hofstra University
Bachelor’s Degree in Business Maturity
Skills Skills
  • Driven by clear performance measures, have a strong focus on measurable objectives and profitable activities
  • Working knowledge of the OEM sector is a major plus; experience working in a tier 1 OEM highly desirable
  • Self-motivated and able to learn quickly, with excellent problem solving skills
  • Good knowledge of x86 architecture
  • Influence partner teams to drive scalable product innovations that the market desires and that leads to strong customer adoption and revenue growth
  • Able to demonstrate a high level of integrity, and a desire for high quality outcomes
  • Strong organizational skills with ability to manage complex parallel project opportunities concurrently
  • Ability to use influence to get results and a strong inclination towards process improvement
  • Awareness of BT’s strategy and good knowledge of Unit strategy
  • Strong technical aptitude and the ability to learn new things
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15 Senior Partner Manager resume templates

1

Senior Partner Manager Resume Examples & Samples

  • Decision owner and GoTo person for 2-3 key Priority partner relationships in Cloud and IT Transformation (Prime/Sub/With)
  • Build and manage executive-level relationships within these selected partners and with the Cisco Product Partner and Services teams for Cloud and IT Transformation
  • Develop Partner Strategy Plan for Cloud and IT Transformation in alignment with AS Practices and GEO teams, WWPO and Cisco Services Sales
  • Manage the Partner Engagement Platform and ensure that policies and procedures are being followed
  • Responsible to manage all Cloud and IT Transformation partner requests within the Partner Engagement Platform and all metrics
  • Informally assessing and driving service capabilities with partners, leveraging the AS team for specific enablement activities
  • Drive interlock and priority of interaction between Partners, Cisco Partner Sales and AS practices organizations
  • Building sell through/sell with or complementary services partner to support AS GTM objectives
  • Develop AS go to partners that we are confident delivering “instead of” AS
  • Responsible for controlled Partner Additions to the supply chain via RFI on- boarding process for Cloud and IT Transformation
  • Identify AS Executive sponsor for partners and implement light touch governance/interlock/ QBR model to ensure regular communication by stakeholders, practices and Cisco Services Sales
  • Responsible for ensuring all services agreement are in place
  • Manage the AS governance metrics for the Selected Priority Partners
  • Sits on Cloud and IT Transformation Practice leadership team and interacts with Product and Services Partner Sales teams
  • Decision owner for which supply chain partnerships we should have in EMEAR for Cloud and IT Transformation
  • Architecture responsibility for driving savings number and maximising value of PCOGS
  • Manage reviews with top 2-3 key Supply Chain Partners
  • Manage any competitive issues with Supply Chain Partners
  • Liaise with other architecture leads to ensure consistency in Cloud and IT Transformation specific collaterals like RFI’s
  • Understands Cloud and IT Transformation level drivers , programmes and takes appropriate actions to drive them forward
  • Develop Cloud and IT Transformation quarterly operations reviews for Americas, taking inputs from other team members
  • Responsible for Cloud and IT Transformation level communication
  • Advocate Partner Enablement activities for Cloud and IT Transformation Partners together with AS Practices teams and the WWPO organization
  • Business acumen and influencing skills
  • Proven business development track record in a partner environment
  • Have knowledge of the commercial aspects of the services industry and partner business models
  • Understand the Cisco Services and AS services programs and strategy
  • Solid understanding of Cisco products and technologies and how customers use our products in their networks
  • Solid understanding of Cloud and IT Transformation from a services and product aspect
  • Must be able to articulate and have a broad understanding of the components of Cloud and IT Transformation including any third party solutions and additional cross-architectural dependencies to map the appropriate service engagements to meet the partners managed service expectations
  • Have some knowledge of the various vertical markets in which we operate and how Cisco and our partners can collaborate to grow our businesses
  • Proven experience in product, services and solution delivery and sales models
  • Have good negotiation and presentation skills
  • Ability and willingness to take independent decisions and action
  • Executive Presence and Presentation Skills
  • Experience in networking, telecommunications industry
  • Project management experience, skills and/or training
  • Have excellent written and verbal communication skills
  • Must be able to speak and write in English
  • 5+ years of partner experience, 4+ years experience in networking, telecommunications industry, 3+ years networking knowledge and experience with Cisco products and services
  • Multi-tasking ability to work different programs and plans at the same time
  • Experience of working in a Professional Services organization
  • Managed a professional service delivery team and/or a service business development/sales team
  • Has built or contributed to the development of a services business from an early stage and optimally run a successful service practice in a large company
  • Experience of working in a cross functional team
  • Ability to communicate and collaborate with all levels of the organization and externally
  • Program Management skills
2

Senior Partner Manager Resume Examples & Samples

  • Production of CyberSource Indirect plan’ to illustrate the commercial partner opportunities inherent within target sectors
  • Research, identify and assist in the recruitment of a portfolio of key commercial partners
  • Delivery of ‘partner specific’ strategic account plans for each recruited partner to ensure delivery against set income targets
  • New business income generation from partner portfolio
  • Year on year increases in productivity of partner portfolio
  • Work Closely with Marketing and Product to enhance the CyberSource proposition
  • Build a channel team in line with ‘Indirect Plan’ milestones
  • Self-motivated and ability to travel globally if required
  • Ability to demonstrate high levels of confidence and a ‘can do’ attitude as the role will involve the need to think outside the box in order to develop commercially focussed strategic business partnerships
  • A deep understanding of the vertical markets likely to have strategic partners with cards based requirements
  • Ability to empathise and collaborate with key stakeholders in other departments and divisions of CyberSource is essential
  • Proven track record of previous sales & relationship management experience
  • High degree of knowledge about card processing, acquiring and internet payment technologies
  • Experience & understanding of the challenges involved in developing channel strategy across Global territories
  • Ability to collaborate with existing internal sales channels in the avoidance of internal / external channel conflict
  • Ability to proactively identify & secure new, partnerships in both a payment and fraud environment
  • A strong ability to ‘facilitate’ and influence both internally & externally
  • Sound knowledge of card schemes and related regulations
  • Knowledge of Airline Reservation Systems, Global Distribution Systems, Ticketing Systems, Acquiring banks, eCom platform providers, System Integrators, shopping carts and their corresponding technical / payments infrastructure would be highly advantageous
  • Experience of working across complex organisations
  • Ideally a background in technology sales
  • Banking knowledge and procedural awareness is preferred
  • In depth understanding of relationship management skills and ability to leverage that knowledge to achieve overall business objectives
  • Standard operating procedures and commission practices within reseller channels
3

Senior Partner Manager Resume Examples & Samples

  • Manage the global partnership, largely via direct engagement with US-based Corporate team, and where appropriate via engagement with EMEA and APAC SBT leads; includes on-going performance analysis vs. volume / commerciality / quality contract and Playbook, direct influencing with Yahoo on changes important to the business, support for new flight and product deployment and other growth initiatives, and proactive management of operational issues
  • Jointly design, with Bing Ads Marketplace team, revenue optimization plan to drive improved RPS for Yahoo with intent to influence volume allocation to Bing, always in a manner that supports the advertiser experience and marketplace health
  • Recommend, champion and advance creative solutions to strengthen strategic partnership
  • Partner closely with the Yahoo TAM to ensure resolution to technical / engineering tickets and issues
  • Establish and maintain trusted relationships with key points of contact at Yahoo, always keeping a balanced view of Yahoo’s interests and Bing Search and Ads’ priorities
  • Improve the health of the partnership using a product / imitative roadmap, performance scorecard, and support monitoring to determine overall health across Yahoo O&O and SYN for both Search and Ads
  • Represent Yahoo requirements internally for product requests and participate in cross-functional product v-teams to ensure requests are reflected in product planning process where appropriate
  • Own and drive global Governance model, adjusted for movement of Sales and transition to Publisher model, in partnership with Yahoo leadership and Bing Ads stakeholders
  • Participate and play leadership role in weekly meetings - Yahoo LT, Marketplace Internal, Marketplace + Yahoo - and use as a forum to drive discussion, debate and awareness of issues, initiatives and performance vs. priorities
  • Address escalations from Microsoft teams and escalate as necessary
  • Engage closely with cross-team leadership accountable for Yahoo including LT Partnership Sponsor (? What is the name for my role in this future state?), Legal, Business Development and ENG
  • Drive joint review of Yahoo capacity utilization monthly
  • Extensive knowledge of online media and search advertising; including 7+ years of partner management / partner solutions/partner monetization experience with premium paid search publishers
  • Experience establishing and nurturing senior-level, long-term relationships with partners
  • Strong strategic thinker. Prior experience in developing business strategies
  • Strong demonstrated negotiation skills, with experience overcoming objections and influencing
  • Extensive knowledge of Bing Search and Ads technology, feature set and reporting; prior knowledge of Yahoo and prior experience with APIs a plus
  • Positive, can-do spirit and proactive problem solver; Demonstrated track record of exceeding established goals on a consistent basis
  • Organization agility/savvy and ability to work across organizational boundaries to build alignment at multiple levels of management and drive closure on issues; Demonstrated capability to influence partners and internal stakeholders at varying levels to support business goals
  • Proven experience successfully operating in a complex and matrix environment. Ability to deal with ambiguity and navigate through uncertain situations to drive for clarity (experience in a global role preferred)
  • Strong public speaker and exceptional overall communicator and active listener who has successfully established open and bi-directional feedback mechanisms and who actively seeks constructive feedback
  • High integrity partner who seeks win-win and broader organizational benefit while driving toward own goals
  • Excellent Program management skills; Strong self-discipline and time management skills; Multitasker capable of switching easily and constantly between strategic and tactical work
  • High personal accountability for self and others
  • Demonstrated capability to influence partners and internal stakeholders at varying levels to support business goals; specifically, success partnering with and influencing Engineering
  • Proven track record of exceptional performance, high productivity and meeting deadlines
  • University degree required, MBA a plus
  • 10%-15% travel required
  • Influencing for Impact
  • Judgement
  • Analytical Problem Solving
  • Strategic Insights
  • Executive Maturity
4

Senior Partner Manager Resume Examples & Samples

  • Responsible for developing, managing, and growing our programmatic and direct display, video, and native advertising revenue through partnerships with sales houses, Supply Side Platforms, Demand Side Platforms, trading desks, and agencies
  • Proactively and aggressively identify, close and grow new advertising partnerships and revenue
  • Drive awareness of Microsoft Casual Games and its offerings throughout the industry
  • Open up new demand and grow revenue streams by identifying new opportunities, through buyer evangelism, and by putting in place Deals
  • Work with internal and external teams to troubleshoot and resolve ad buying and delivery issues
  • Frequent travel in the US and internationally required
  • Based in Redmond WA, San Francisco Bay Area, or New York City
  • 10 or more years of recent online advertising sales, account management, or business development experience - ideally in programmatic with a strong knowledge of supply and demand side platforms
  • A deep understanding of the programmatic space as it relates to display, video, and native advertising
  • Experience working directly with DSPs, trading desks, agencies, and advertisers
  • Relationships and contacts throughout the programmatic advertising space
  • A proven track record of closing strategic deals and exceeding revenue objectives within complex and changing business environments
  • Excellent communication skills and the ability to translate technical and business benefits to decision makers
  • Self-motivated, detail-oriented, and comfortable working in a close-knit team. This is an ideal opportunity for individuals who are looking to be at the forefront of online advertising and have a passion for advertising technology and solving complex business challenges
  • BA/BS or equivalent program/project management experience
  • A passion for games, and experience with game publishers
5

Senior Partner Manager, T-mobile Tuesdays Resume Examples & Samples

  • 5+ years of business development, alliance management, and/or strategic sales experience with financial/economic analysis preferably in consumer-focused wireless, high-tech (software, internet/new media, entertainment/content, etc.) or consumer electronics industries, or with wireless industry OEMs
  • Experience in negotiating complete complex contracts/exhibits, RFP and RFI responses, co-marketing agreements, and related documentation and collaboration
  • Exceptionally strong strategic, industry, and financial/economic analysis skills
  • Keen and broad business acumen – understanding of a wide range of business models
  • Ability to influence, lead and coach cross-functional teams and champion new concepts and ideas
  • Telecommunications industry experience with a passion for mobile
  • Ability to analyze and model market data for development of specific strategies, goals and tactics
  • Sound technical foundation – understanding of key wireless and internet technologies
  • Strong cross-functional experience with engineering, operations, finance, product development, marketing, and other business groups
  • Experience with cross-functional marketing organizations is a strong plus
6

Senior Partner Manager Resume Examples & Samples

  • Work with assigned strategic hardware partners
  • Organize and guide all ongoing partner technical deep dives
  • Maintain a good technical working knowledge of your assigned partners' solutions, including product needs and roadmaps
  • Host partner engineering conference calls across various product divisions within our partner's organization
  • Host and facilitate partner technical reviews, e.g. engineering roadmap interlocks
  • Work on partner technical escalations with the Red Hat Engineering team
  • Maintain partner enablement dashboards
  • Successfully follow through on all engineering escalations around feature requests, exception requests, or mutual customer issues
  • Assist Red Hat Support in customer to partner escalations
  • Bachelor's degree in computer science, electrical engineering, or a related discipline
  • Hands-on experience with various programming languages, as well as with various server architectures, is a plus
  • Good knowledge of x86 architecture
  • Experience with the open source development model and Linux or UNIX
  • Working, hands-on knowledge of Red Hat OpenStack Platform
  • Experience working with a networking company is an advantage
  • Working knowledge of the OEM sector is a major plus; experience working in a tier 1 OEM highly desirable
  • Self-motivated and able to learn quickly, with excellent problem solving skills
  • Ability to assess partner requests while taking into account Red Hat's goals, requirements, and strategic directions
  • Demonstrated leadership experience working with and guiding cross-functional teams
  • Ability to work in a dynamic, challenging environment
  • English and Mandarin language skills
7

Senior Partner Manager Resume Examples & Samples

  • Working with external product, sales & marketing organizations as well as internal product teams (Windows, Search, O&O Publishers) to; clearly identify real advertising revenue opportunities and use-cases for partner-led demand across the Microsoft portfolio
  • Influence partner teams to drive scalable product innovations that the market desires and that leads to strong customer adoption and revenue growth
  • Drive weekly/monthly internal & partner ROB to drive mutual accountability, clear communication of material business changes and ensure proper shared prioritization of revenue initiatives across DPO & partner teams
  • Build and lead cross-group virtual teams across Engineering, Legal, Finance, Publisher business groups & external partner teams
  • Evolve best practices for partner management, serving as a role model by demonstrating vision, leadership, integrity and superior business and personal ethics
  • Exceptional cross-group collaboration working both within Microsoft and across partner and customer teams
  • Excellent communication skills with exceptional written and oral communication skills
  • Strong organizational skills with ability to manage complex parallel project opportunities concurrently
  • Working knowledge of Display & Video advertising technology, SSPs and open RTB technology, publisher tagging, ad call flow, common targeting, reporting, and troubleshooting highly valued Desire and ability to understand and apply customer, seller & market insights into evolving publisher, product and business strategy
  • Highly values diversity of experience, views, backgrounds and orientation in a group setting
  • Must have positive attitude and high energy and possess a strong work ethic and a high level of self-accountability
  • Able to demonstrate a high level of integrity, and a desire for high quality outcomes
8

Senior Partner Manager Resume Examples & Samples

  • Manage a network of solution providers that offer interfaces and tools for Amazon sellers
  • Organize events, meetings and put together account development plans for solution providers
  • Work with solution providers to convince them to adopt Amazon features and programs, achieving high-quality technical integration with Amazon APIs
  • Provide support to solution providers during the launches of new Amazon features
  • Report on key performance indicators for your portfolio of solution providers, routinely analyzing performance and deep diving into root causes
  • Gather requirements and help build the tools and processes to increase the ease and efficiency with which solutions providers integrate with us
  • BA in computer science or relevant technical degree
  • 5+ years of technology related sales, account or vendor management
  • Experience in developing or building new relationships, and driving growth with existing customers/partners
  • Excellent negotiation and communication (written and verbal) skills in English
  • The ability to think strategically and to drive the detailed execution of specific initiatives
  • A track record of managing and troubleshooting technical and business integration projects is highly valuable
  • Capability to deal with multiple internal and external stakeholders, outstanding time management and prioritization skills
  • MBA with strong technical background is advantageous
  • SQL and data analysis skills, with a proven track record in delivering actionable insight on new business ideas
9

Senior Partner Manager Resume Examples & Samples

  • Experience in one/more of: sales, ecommerce, payments
  • Demonstrable negotiation skills and influencing abilities
  • Experience working with nascent products/services in new markets
  • Effective in dealing with C-suite large and extra-large merchants
  • History of effectively managing external customers and successfully working with internal teams to build new capability and implement projects
  • Proven ability to manage multiple, competing priorities simultaneously
  • Composed, poised and professional demeanor in all situations
10

Senior Partner Manager Resume Examples & Samples

  • Understand and execute on the renewal opportunities through all sales channels, including the completion of renewals as an individual contributor
  • Utilize all tools and metrics available from Cisco to measure success and show incremental service improvement
  • Develop and track key performance indictors to enhance the understanding of the business and to improve the overall metric growth for CSPP
  • Create both standardized and custom reports
  • Conduct product and service sales analysis
  • Collect, analyze, evaluate and report data for sales performance, as well as delivery performance from the various programs
  • Collect sales reports and trends and evaluate performance against targets and peer performance levels for all sales channels
  • Forecast all Cisco renewals within our existing tools and dashboards
  • Typically degree in a related subject, e.g. Business or Marketing
  • Strategic alliance experience and ideally in a IT/Services industry
  • Proven track record in generating business using alliance sales methodologies in a strategic partnership
11

Senior Partner Manager Resume Examples & Samples

  • Activate the right external resources to support all steps in the customer lifecycle of Exact Online
  • Create additional revenue streams and options for alternative business models
  • Seek the collaboration with ISV’s and VAR’s
  • Be fundamental to the development of Exact Online App Center
  • Inspire and share your experience with your colleagues all over the world
  • You have a graduate degree
  • You have at least 5 years’ experience in the area of partner business development and establishing new sales channels in the software market
  • The cloud business is familiar to you and you have a clear vision on the collaboration opportunities for SI’s and VAR’s in the Cloud
  • You are a pioneer in a rapidly changing and innovative world
  • You are good at thinking in processes
  • You are an effective oral and written communicator in English
  • You practice to learn, grow, adapt and have fun
  • A competitive salary, dependent on your level of education and work experience
  • Working in an ambitious and international environment that is expanding rapidly
  • A car and mobile allowance
12

Senior Partner Manager Resume Examples & Samples

  • Responsible for driving partner recruitment and enablement
  • Identify, engage, and execute agreements with Business Partners who meet desired Exact Partner profile
  • Will drive "Partner Development including Enablement, early success,, pipeline development and self-support
  • Develop Strategies and Execute tactical plans within the assigned territory
  • Depending on need, you could travel as much as 50% over a period of time
  • Experience working with SMB, this is critical
  • Minimum 5 years' experience recruiting new channel partners
  • Channel sales management experience
  • Success in selling Enterprise and ERP software based solutions
  • Exceptional presentation, negation and facilitation skills
  • You a home away from home
  • A mentor to achieve world leadership with you
  • An environment and colleagues whom will challenge you and promise to sharpen your brain
  • Meaningful training sessions that help you to fulfil your career potential
  • A competitive salary, company car, laptop and mobile phone
13

Senior Partner Manager Resume Examples & Samples

  • Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines
  • Early identification of issues and the ability to rally resources to clear obstacles and meet customer expectations
  • Ability to use influence to get results and a strong inclination towards process improvement
  • Ability to bring together a variety of stakeholders and align on a path forward
  • Manage the relationship with third parties from contract closure to integration and beyond
  • Partner closely with Alexa product and technology teams to plan and execute Alexa Voice Service integrations and ideate on ways to simplify and scale the process over time
  • Lead the integration programs for specific third parties, partnering with internal and external stakeholders to deliver results
  • Work with other Amazon teams to leverage established relationships and present a unified vision to our partners
  • Report on plans and results to senior management, and communicate frequently with various internal and external stakeholders
  • At least six years’ experience working in a technical field or technical organization
  • At least six years’ experience leading medium-to-large projects or programs
14

Senior Partner Manager Resume Examples & Samples

  • New partner acquisition- Identifying, prospecting, signing and launching new PSP partnerships to drive merchant coverage and charge volume growth
  • Portfolio growth- Build strong relationships with existing PSPs, and work with them to develop strategies to ensure maximum penetration of American Express within their merchant base, and to increase our overall share of business volume
  • Contract negotiation- Renegotiate PSP contracts to maximise the commercial opportunities available, balancing this against risks
  • Compliance & Regulation- Monitor the PSP base to ensure ongoing compliance with Regulatory framework, PSP policy and contractual terms
  • Relationship management- ensure we are creating shared goals and delivering outstanding service to our partners, across all areas
15

Senior Partner Manager Resume Examples & Samples

  • Define high quality yet simple plans for business operations of new Alexa features
  • Define and maintain standard operating procedures (SOPs). Execute them on their own or through other teams that specialize in particular areas
  • Create buy-in for the business operations plan with both internal and key external partners
  • Work closely with product, engineering, legal, and business development teams to deliver products to market
  • Manage relationships with key external partners through regular sync meetings
  • Work with product management and business development to ensure required data is available from internal systems and external partners
  • Set SLAs and manage tickets filed with key external partners. Ensure they get addressed within SLA or escalate as necessary
  • Proactively identify and resolve operational issues that may impair the team’s ability to meet strategic, financial, and product goals
  • Manage and report business metrics on a weekly basis
  • 10+ years of professional experience with 5+ years of operations program management for consumer facing products
  • Experience leading cross-functional teams to deliver projects on tight deadlines
  • Experience coordinating complex project plans across significant numbers of internal and external stakeholders
  • Basic technical understanding including familiarity with mobile technology, web services and back-end application infrastructure
  • Passion for creating innovative solutions for consumers in households
  • 5+ years of operations program management for communications related products that are consumer facing
  • Experience delivering consumer software products and services in a high growth environment
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
  • Experience working with third party companies on product integration
  • High attention to detail including precise and effective stakeholder communications and proven ability to manage multiple, competing priorities simultaneously
  • Ability to work in a fast-paced environment where continuous simplification and invention is desired
  • History of teamwork and willingness to roll up one’s sleeves to get the job done
  • High attention to detail including precise and effective stakeholder communications
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
16

Senior Partner Manager Resume Examples & Samples

  • The role holder manages the ongoing relationship with BT Partners and/or Vendors to ensure delivery of key objectives and optimal effectiveness, working with other stakeholder functions as appropriate. Scorecard objectives will include substantial cost savings and/or significant revenue generation. He/she manages key strategic partner accounts or key supplier accounts to support the achievement of BT revenue/cost, innovation, customer satisfaction and quality objectives/targets, in line with the business strategy
  • Partnership Management roles will either manage a team of either Partner Managers ensuring delivery of cost savings and/or revenue targets, or work with a Partnership Director developing a BT Strategic partnership. He/she will develop Partnership management plan for part or all of key partner accounts
  • Vendor Management roles are responsible for one or more specific functions within Vendor Management that will enable Vendor Management operations; deliver Vendor Management strategy and objectives; or report on and audit the Vendor Management business environment. The Vendor Management role holder may be responsible and accountable for the financial performance, service delivery and pan-BT management relationship for one, or more contracts, of BT’s medium or large and strategically important third-party suppliers or may lead a number of specific functions /projects that deliver improved and effective working practises & processes that BT uses to manage and work with its strategic suppliers
  • To lead a team of Partner Managers or Vendor Practitioners, ensuring the development and growth of key partnerships/suppliers, or ownership of key elements of the relationship
  • To propose and drive new solutions to business issues and ensure key partner/vendor issues are resolved
  • To own responsibility for managing discrete elements of a partnership, this includes delivery of revenue forecasts
  • To develop cost reduction initiatives and/or drive new business opportunities
  • Where appropriate, to take initial ownership of vendor contracts from transition management functions and ensure that the contract is correctly transitioned into the business and utilised appropriately
  • Where appropriate, to build and maintain vendor relationships at senior and operational management levels to ensure that vendors deliver to the contracts they have signed; in terms of in-life financial performance, programme/service delivery and other contractual obligations. (e.g. reporting, review)
  • Where appropriate, to identify and drive operational efficiencies with vendors to deliver enhanced benefits to BT’s customer contracts
  • Where appropriate, to take responsibility for the performance management of one or more ‘Silver’ segmented vendors; working closely with financial, commercial and operational teams to maintain a current view of vendor performance
  • To provide input and support to client-side teams as appropriate, ensuring consideration of the ‘buy side’ of the vendor relationship
  • To undertake risk analysis activities as agreed and directed, ensuring that any risk transferred or carried by BT in a given scenario is correctly identified (within Vendor Management and/or stakeholder area), documented (AIR risk management system) and mitigated appropriately
  • To drive adherence to Vendor Management operating model processes and methods; and refer/manage exceptions as appropriate, or as directed
  • To undertake complex business data manipulation, as appropriate, for the purpose of informing management decision-making and/or providing context to a business problem/opportunity
  • To apply change control to Vendor Management operating model products
  • Where appropriate, to identify and track benefits associated with Vendor Management cost transformation opportunities; including any required GS and Group reporting, ensuring that benefits can be expressed in gross and EBITDA values
  • May lead a team of individuals working on process improvement, automation and administration, whilst ensuring that appropriate resources are assigned to the projects
  • Where appropriate, provide contract assurance services
  • Maintain a detailed knowledge of nominated supplier contracts and tracks and reports relevant supplier actions in wider market including financial or operational risks
  • Utilises existing mechanisms in contract to best advantage for BT
  • Responsibility for management of specific high-value contracts and work-packages with named suppliers to ensure key contractual commitments are delivered for both parties
  • Rigorous commercial management of all relevant contracts/work-packages to deliver optimal value and performance against key Service-Level-Agreements for BT within the spirit of the contract
  • Direct drive and management of all service and quality improvement plans established to support contractual adherence or deliver contractual benefit for BT
  • Management and direction of virtual teams across BT and supplier organisations in the pursuit of contract adherence and service performance and improvement
  • Is able to produce accurate and timely "one truth" scorecard reporting. Is able to assess and challenge financial proposals on change controls
  • Builds and maintains effective stakeholder and supplier relationships to assure successful business performance
  • Develops a joint strategic agenda with suppliers to ensure ongoing performance is monitored and improved, risks are managed & costs are reduced
  • Implements and ensures contract governance to ensure BT complies with all requirements within the contract and monitors Suppliers adherence to all contractual terms
  • Uses scorecards to monitor and manage suppliers performance and SLA's and ensures any monies due for performance failure are received
  • Understands all risks that reside within a contract framework and produce a mitigation plan as appropriate
  • Understands and is responsive to the issues and dynamics involved in business changes. Drive changes within BT to allow supplier to improve commercial and operational performance
  • Explores and develops original or future oriented ideas, using a range of sources / processes to stimulate own thinking. Understands how to get the best ideas and innovation out of suppliers
  • Ensures a robust handover from Procurement to Vendor Management for any new contracts
  • Understands the key BT Procurement processes, including SOSO for authority levels. Works alongside Procurement colleagues to input and shape in-life Vendor Management processes in new contracts
  • Ability to manage a team empowering them to deliver to stretch
  • Knowledge and practical experience of wide range of BT capabilities
  • Wide knowledge and understanding of customers, suppliers, LOB business, organisation, key people
  • Technical background and some business development/account management experience, coupled with the ability to build and maintain very effective relationships
  • Ability to negotiate
  • Understanding of Financial and Project management disciplines
  • Very good communications skills and an ability to distil information into essential messages
  • Good business acumen in fairly complex business scenarios
  • Very strong skills and experience in one or more specialism
  • Strong analytical skills and an attention to detail
  • Ability to balance time, cost and quality to achieve results
  • Team orientated, with a flexible approach
  • Demonstrates commercial acumen that protects BT against risk and deliver advantage to the business
  • Uses straightforward and structured arguments to gain buy in from others
  • Aware of own impact on others and adapts behavior or style of interaction accordingly
  • Demonstrates ability to influence within BT and externally
  • Communicates clear strategic goals and direction, aligning the team whilst motivating/ empowering people to deliver
  • Motivates and leads others through change
  • Recognizes performance gaps in oneself/ team and builds a plan to address this
17

Boomi Senior Partner Manager Resume Examples & Samples

  • Lead the relationships with UK & Ireland SI, ISV, Service Bureau Channel Partners for Dell Boomi
  • Report directly into UK & Ireland Sales & Business Development Director
  • Work with Global Boomi SI, ISV, Service Bureau teams to leverage global relationships
  • Build joint business plans with the key partners and deliver against those plans
  • Forecast sales activity and revenue achievement in salesforce.com, whilst creating satisfied customers and partners
  • Extensive experience of senior partner management within the UK and Ireland
  • Consistent over target achievement in prior roles while carrying a minimum £2M annual target
  • Experience driving partner sales of solutions with sale price between £100K to multi million pound deals, with an average value of £200-£300K
  • Experience managing and closing complex sales-cycles through partners
18

Booking Home Senior Partner Manager UK & Ireland Resume Examples & Samples

  • Manage a team of Booking Partner Managers based in one or more offices
  • Visit the important MPPs & join team members on field trips
  • Responsible for area coverage, internal targets & long term growth
  • Support Booking.com BV’s strategy for Bhome New Partnerships, Availability and Supply
  • Promote the Booking.com BV brand name and its online reservation services to Home Partners
  • Support Booking.com BV with developing key local markets in region, based on demand & opportunities
  • Support Teams & VR partners with regards to Booking.com’s system
  • Organize and coordinate Tourist Trade Fair visits to liaise with partners
  • Team coaching and individual development
  • Liaise with BH Central in Amsterdam & Booking Home Manager to ensure global project implementation
  • Responsible of team motivation in order to maximize partnerships & enrich the offer on the website
  • Build and maintain a professional network within the Vacation rentals Industry
  • Develop and boost the BH Community within the country
  • Organize events and webinars for BH Partners to educate them and increase their engagement
  • Follow up external threats & opportunities to adapt Booking Home development strategy in your country
19

Senior Partner Manager Resume Examples & Samples

  • Responsible for devising repeatable, industrialised processes for creating incremental revenue, develop a joint mid-market indirect strategy for the region and increase the new business driven by the partners in this segment of customers
  • Drive partner marketing programs and creating pricing structures & incentives tailored to each partner
  • Driving and managing net new opportunities for independent channel resell
  • Collaborating with the BMC direct sales team to drive joint sales cycles
  • Re-educating the internal stakeholders – inside sales, sales specialists etc
  • Driving pipeline generation campaigns across existing account base and new logo accounts
  • Supporting channel enablement across product and solution lines
  • Ensuring partners continue to create customer value post license sale
  • Responsible for identifying and creating leads in existing accounts
  • Responsible for identifying and creating leads into whitespace accounts
  • Supporting field Account and Territory Managers in developing their territory and prioritising target accounts
  • Profiling target organisations, linking corporate objectives and business strategies to BMC solutions
20

Senior Partner Manager Resume Examples & Samples

  • Identify, recruit and engage key accounting and bookkeeping firms,
  • Build deep, meaningful relationships with these firms, including driving mindshare with firm partners and other key stakeholders
  • Provide online and onsite demos and training to accounting and bookkeeping firms
  • Engage in partner co-marketing activities, public events and speaking opportunities to cement and expand Avalara as the go-to-compliance automation platform for accounting professionals and their clients Leverage accounting firm relationships to help other accountants to understand transactional taxes and Avalara capabilities Help develop and implement marketing plans for significant expansion of our partner ecosystem and accounting professionals that manage sales tax compliance on behalf of their clients
  • Provide insights to internal Avalara stakeholders about accounting channel market trends, our partners and their clients as well as our competitors
  • You are familiar marketing/selling to accounting professionals and/or other specialist B2B channels
  • You have experience with building strategic alliances and partnerships at the executive level
  • You are an expert in driving awareness and mindshare to a diverse partner ecosystem
  • You enjoy providing industry trend presentations, giving product demos and engage in public speaking
  • You know how to successfully position compliance solutions to partners and their clients alike
  • You are goal-oriented, entrepreneurial and a self- starter, and have a lot of grit and perseverance
  • You have a bias to action and the ability to adopt quickly in a fast-paced environment and are able to prioritize urgent tasks
  • You enjoy influencing key stakeholders, and have the skillset to make your ideas the goals of others
  • You have advanced knowledge of multi-channel, integrated marketing campaign development and digital marketing
  • You like being hold accountable, learn from mistakes and enjoy improving things
  • You have strong analytical skills to track and measure activities and report on effectiveness
21

Senior Partner Manager Resume Examples & Samples

  • Deliver key Customer Service and client operational performance measures, ensuring no negative impact on customer satisfaction and work with partners to deliver improved efficiency and brilliant experinces
  • Deliver against fundamental financial measures and in a commercial supplier relationship to build the BT Consumer and Customer Care brand and culture in the sites and engender greater integration within the wider operation. Personal Simple Briliant
  • Operational Quality of Service/Customer Satisfaction performance and the development of tactical and strategic plans to deliver improvements
  • Building and maintaining effective (commercial) relationships with external partner organisations running the operational centres
  • Organisational effectiveness and improvement, through creation of BT lead initiatives or by leveraging supplier capabilities
  • Developing effective working relationships with internal client groups to understand requirements and adapt delivery of the India Operation
  • Responsible for developing effective working relationships with internal ‘supplier’ groups (eg planning, project management, technology) to ensure the effective delivery of change and support for day to day operational delivery
  • Managing and resolving high level escalations from internal clients and external customers
  • Provide effective leadership to the virtual team as well as direct reports though delivery by example
  • To articulate and engender BT and unit strategies throughout the virtual operation
  • To follow CS Code of Conduct at all times
  • Experience of leading suppliers/partners would be a distinct advantage
  • Experience of leading a team of managers/team leaders
  • Experience of managing suppliers or partners on or offshore
  • Operational improvement/transformational skills – six sigma, prince distinct advantage
  • Strong communicator – will need to influence from advisor up to MD level