Recovery Specialist Resume Samples
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Recovery Specialist Resume Samples
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RT
R Trantow
Retha
Trantow
738 Shayne River
Boston
MA
+1 (555) 753 7597
738 Shayne River
Boston
MA
Phone
p
+1 (555) 753 7597
Experience
Experience
Houston, TX
Recovery Specialist
Houston, TX
Kuphal-Spinka
Houston, TX
Recovery Specialist
- Establishing working relationships with internal national cost containment department
- Provide MSSA Credit and Collection leadership status updates
- Managing provider relationship on the recovery efforts of internally identified overpaid claims
- Complies with Time & Attendance policy: clocking in/out, tardiness, missed punches, PTO usage, proper use
- Responsible for remaining on unit/campus until replacement coverage arrives
- Observes and supervises buildings and grounds and reports anything unusual to supervisor/nurse on duty
- Completes all necessary checklists and paperwork in a timely manner. Responsible for all shift documentation and record keeping in accordance with agency policies and procedures as directed
Houston, TX
Collection Recovery Specialist
Houston, TX
Hoppe, Hermann and Moen
Houston, TX
Collection Recovery Specialist
- Perform quality control checks on current business procedures. Escalating results to management when necessary
- EPAY Reconciliation - Reconciles banks electronic payment platforms and maintains an accurate register of transactions for management to review
- Organized work habits
- Make independent decisions and exercise sound judgment
- Develop controls around business processes
- Adheres to provided schedule
- Provide coaching and feedback to other colleagues when necessary
present
Dallas, TX
Collections & Recovery Specialist
Dallas, TX
Rippin-Friesen
present
Dallas, TX
Collections & Recovery Specialist
present
- Strong communication with investors answering questions on the status of a defaulted loan and providing data as requested
- Facilitate communication with SPOC and other business partners or vendors to ensure services provided are meeting predetermined SLA’s
- Identify and help resolve business unit issues and roadblocks with management involvement when necessary
- Help create and sustain a positive work environment through an all-inclusive team atmosphere
- Perform other related assignments / projects as requested by management
- Participate in loss prevention by employing strategies that provide an adequate protection for the Bank with respect to its’ interest in the collateral securing the loan, while maximizing the cost containment opportunities
- Look for ways to improve and streamline data reports
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of California, Los Angeles
Bachelor’s Degree in Computer Science
Skills
Skills
- Ability to adapt quickly to change
- Knowledge of basic psychiatric rehabilitation interventions
- Proven ability to meet and exceed productivity and quality monitoring goals
- Excellent PC skills
- Solid understanding of the Inbound Call Center
- Excellent communication and problem-solving skills
- Ability to seek solutions for customers in a fast-paced environment
- Good communication skills
- Proficient in noticing escalating behavior/signs and symptoms in patients and reporting to nurse
- Demonstrate ability to accurately perform breathalyzer testing per entity protocol
15 Recovery Specialist resume templates
Read our complete resume writing guides
1
Recovery Specialist Resume Examples & Samples
- Requires basic knowledge of the organization, products and/or services
- Excellent communication and problem-solving skills
- One year of experience
- Solid understanding of the Inbound Call Center
- Ability to adapt quickly to change
- Proven ability to meet and exceed productivity and quality monitoring goals
- Excellent PC skills
- Must be a team player
- Ability to seek solutions for customers in a fast-paced environment
- Must be sensitive to the nature of a distressed customer situation and show dignity and respect
- 1+ years of customer service experience
- Previous soft collections experience
- College degree preferred
2
Principal Disaster Recovery Specialist Resume Examples & Samples
- Participates in enhancing, formalizing and standardizing the business continuity planning process including forecasting and tracking mechanisms to facilitate timely accommodation of future enterprise recovery requirements and opportunities
- Develop strategies and influence business and IT leadership to ensure integration of resiliency planning into new and or reengineered business and IT functions
- Within the context of a matrix organization, assume a leadership role in scheduling, coordinating and conducting business continuity test exercises. This includes attendance at the event and ensuring: adequate staffing, scheduling of resources, execution of test plan activities including recording of start and end times, maintenance of an issues list, and communication of status to key stakeholders
- Execute post business continuity recovery exercise activities including finalization and distribution of core deliverables; facilitating lessons learned meeting and; updating plans and other relevant deliverables based on feedback
- Work with IT managers to ensure there is an effective and efficient process that incorporates new equipment, facilities, services and systems in the disaster recovery process as appropriate
- Routinely review disaster recovery plans and procedures to ensure inclusion of relevant leading practices and technology changes
- Ensure maintenance of the plans through annual review. At the same time perform a comprehensive assessment to ascertain the program effectiveness and publish result to management
- Understand the interdependencies between technology, operations and business needs
- Develop and routinely communicate business continuity status to IS&T management. Keep management informed of key issues and changes which may impact expected business results
- Continually build knowledge and proficiency in business continuity concepts and lifecycle and brief management as appropriate
- Other assignments or special projects as requested by management
- A BA or BS Degree or equivalent in Business, Finance, Engineering, Operations, Information Systems or related field
- Professional Certification is preferred (PPM and DRI or BCI, or equivalent)
- Seven or more years of demonstrated project management experience focusing in the technical infrastructure environment in large complex global environments
- Proven knowledge of and experience in developing and implementing an IT business continuity plan; executing the plan multiple times in a test or ‘live’ mode and; performing a business continuity plan assessment including architecture, solution, technical capabilities and headcount
- Demonstrated leadership by creating a positive environment, monitoring resources and workloads of the disaster recovery team while meeting service standards and respecting the work life balance of the team
- Proven extensive ability to analyze technical processes and to identify improvement opportunities including new or changed process definition, technical approach, headcount impact and cost options
- Demonstrated ability to successfully communicate complex and nuanced topics orally and in writing across multiple levels in the organization. Presentations are expected to be of professional quality, succinct and easily understood by the audience
- Proven ability to work under stressful conditions such as business-related crisis
- Exceptional interpersonal and organizational skills, integrity, sound judgment and decision making ability; creativity and out-of-the-box thinking
- Proven ability to partner cross functionally and lead/collaborate through influence
- Self-motivated and able to grasp new concepts quickly comfortable and confident in an ambiguous environment
- Ability to travel domestically to CBS locations on a regular basis
- Proficient use of MS-Project, Visio, Word, Excel, PowerPoint and Outlook required
3
Collection & Recovery Specialist Resume Examples & Samples
- Associate's degree or in lieu of degree two years relevant work experience
- Minimum two years of collections and/or customer service experience
- Working knowledge of Microsoft word-processing and excel
- Bilingual
- Minimum of two years of exposure to post charge off collections, repossession, remarketing, REO, foreclosure, or bankruptcy
- Minimum one year of accounting experience
- Basic understanding of the bank's general operations and systemic functionality
4
Collection & Recovery Specialist Resume Examples & Samples
- Minimum two year’s collections and/or loss mitigation experience
- Good PC skills including Microsoft Excel and Word
- Very strong work ethic and ability to work independently
- Minimum two years’ vehicle special assets and/or remarketing experience
- Minimum three years collections and/or loss mitigation experience
- Good understanding of collections servicing systems, AFS/CLS
- Good understanding of asset valuation software and websites
- Business Banking and/or special assets experience
5
Collections & Recovery Specialist, D Ba Resume Examples & Samples
- The position is responsible for support in a variety of functions to include but not limited to the following
- Associate’s degree or in lieu of degree two years’ relevant work experience
- Basic understanding of the bank’s general operations and systemic functionality
- Bilingual not required, but a plus
- One year accounting experience
6
Collections & Recovery Specialist Ii D B Resume Examples & Samples
- Associate's Degree or two years relevant work experience
- Minimum two years collections experience, loss mitigation and/or real estate closing
- Minimum of one year default servicing experience
- Demonstrated ability to provide direction and lead others
- Understanding of local / state laws and regulations governing the repossession and sale of collateral
- One year of accounting or finance experience
7
Collection & Recovery Specialist Resume Examples & Samples
- Associates Degree or minimum of one year experience processing short sales
- Possess a basic understanding of the liquidation products and their requirements
- Able to review and analyze property valuations, assets, and credit reports
- Ability to structure files based on investor and regulatory guidelines
- Able to work in a paperless and fast paced environment
- Able to multi task to complete various tasks required
- Team player and can work effectively with others
- Knowledge of Microsoft applications
- Able to manage a high volume portfolio
- Organized and detail orientated individual
- Self-motivated and resourceful individual
- Position requires strong problem solving skills and techniques in finding the best solution for the bank and the customer
8
Collections & Recovery Specialist, D Y Resume Examples & Samples
- Associate’s Degree or in lieu of degree two years’ relevant work experience
- Minimum two years’ collections, loss mitigation, senior customer service, telephone call center or customer facing experience
- Working knowledge of utilized word-processing, spreadsheet, and departmental software
- Minimum two years’ collections experience and exposure to post charge off collections, repossession, remarketing, REO, foreclosure, loss mitigation, or bankruptcy
9
Collections & Recovery Specialist Resume Examples & Samples
- Associate's Degree or in lieu of degree two years relevant work experience
- Minimum two years collections experience
- Minimum of one year post charge off collections, repossession, remarketing, REO, foreclosure, or bankruptcy experience
- Working knowledge of utilized word-processing, spreadsheet and departmental software
- Motivated team player with a positive and friendly attitude
- Basic understanding of the bank's general operations and system functionality
10
Collection & Recovery Specialist Resume Examples & Samples
- Associate's Degree or in lieu of degree two years' relevant work experience
- Minimum two year's collections experience
- Working knowledge of MS Word and Excel
- Functional expert in the specific area of specialization (recovery, repossession, foreclosure, bankruptcy, or REO process)
- Very strong written and verbal communication skills
- Strong understanding of local / state laws and regulations governing the repossession and sale of collateral
- Bachelor's Degree preferred
- Minimum three years' collections experience and two years' post charge off collections, repossession, remarketing, REO, foreclosure, or bankruptcy
- Knowledge of departmental software
- In depth understanding of the bank's general operations and systemic functionality
11
Financial Recovery Specialist Resume Examples & Samples
- Knowledge of medical claims processing
- Previous experience in the healthcare or medical industry
- Experience in a fast paced, metric driven operational setting
- Understanding of CPT, HCPC, and ICD-9 codes
- Proficient in Microsoft Office Programs
12
Financial Recovery Specialist Resume Examples & Samples
- Prior claims processing experience
- Phone customer service experience
- Ability to multi task while communicating with callers
- Associate’s or Bachelor’s Degree of Art or Science
- Claims discounting or technical experience
- Claims Administration and Financial Recovery systems experience
- CAS and MTV
- Prior Health Plan experience
13
Loss Mitigation Recovery Specialist Resume Examples & Samples
- Conducts extensive skip tracing on accounts that have been identified as high risk by Loss Mitigation Specialist III or above
- Responsible for the collections and/or repossession on high risk accounts from date of approval up until the account becomes a potential charge off for the current calendar month
- Collects money through payoff, settlement or payment
- Provides support to Loss Mitigation Specialist III, Supervisor and/or Director of Loss Mitigation
- Locates customer for collections and/or repossession
- Partners with external vendors (i.e. skip, repossession) through verbal and written communications, updates, decision making, account maintenance, auditing, and taking an active role in identifying and quickly resolving any concerns and/or potential issues
- Negotiates settlements with customers based on current thresholds while maintaining GOLF and customers best interest
- Practices effective time management to ensure customer service experience is satisfactory and meets expectations
- Maintains proficient understanding of account work flow (sub-team roles and responsibilities) throughout Servicing and able to interact with all areas within the organization in a professional and effective manner
- Possess understanding of various operations within the team, including procedures, protocol with business partners, queue and account workflow/steps/processes, correspondence, along with updating credit bureau agencies
- Continuously improves by identifying opportunities, potential solutions, and implementation of solutions
- Maintains a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures
- Review and take required action on all suspicious/reported activity
- Works closely with Fraud III Investigator in researching all known or suspected fraudulent, criminal activities against our operations, ensuring that proper organizational standards are followed
- Establishes external contacts to provide for more effective coordination in the prevention of fraud losses
- Identifies risk/prevent loss from fraud and suggest prevention solutions to protect the company
- Ability to quickly adjust priorities in positive and effective manner as business needs change
- Perform other duties as assigned by Supervisor or Director
- Demonstrate effective skip tracing techniques and collection strategies
- 5-7+ years of repossession and skip tracing experience
- High level understanding of experience in all aspects of Auto Finance: Loan Originations and Loan Servicing
- Proficient in use of desktop applications
- Excellent oral and written communication skills
- Detail oriented and strong organizational skills
- Strong decision making ability
- Strong interpersonal communication and follow-up skills
- Ability to handle multiple projects at the same time and ability to prioritize effectively
- Motivation and initiative to work in a fast-paced, constantly changing environment
- Flexibility in working longer hours or change in schedule, when necessary
- Education: High School diploma or equivalent
14
Collection & Recovery Specialist Resume Examples & Samples
- Generate various quality control and exception reports and distribute to management, associates, and other departments, as applicable
- Research and resolve loan level exceptions to ensure quality control and report results to management, investors, and other business partners
- Gather documents and formulate responses to external or internal requests or audits
- Ensure adherence to state and federal laws, as well as investor guidelines
- Work with outside attorneys, investor contacts and management to minimize losses and legal risk for the bank
- Complete additional tasks or reports, as assigned
15
Technology Disaster Recovery Specialist Resume Examples & Samples
- Work closely with the Business Continuity Team, Technology Risk Managers, and the rest of the global Technology DR team to progress and complete plan enhancements, strategy validation and annual testing
- Liaise with Disaster Recovery Coordinators for each of the technical areas such as UNIX, Mainframe, Databases, Networks and Application Support. Facilitate the communication of BU requirements to key contacts within these technology groups
- Participate in global initiatives to maintain and evolve the Firms policies and standards for Business Continuity and Disaster recovery
- Planning, preparation and coordination of Disaster Recovery tests. Preparation for complex test events will involve reviewing and QA of test plans and run-book documents with the technology teams. Many of these test events are executed during weekends
- Participate in projects to improve and support the above activities, including the development and maintenance of the toolset
- Provide expertise and support to management and business functional areas, as requested, when a business disruption occurs
- Assist in the maintenance and testing of Business Continuity Plans (BCP) for the Technology teams - Development of schedule for annual activities, including exercises and independent reviews
- Assist in the development and maintenance of Work Area Recovery (WAR) solutions, including technology aspects of physical relocation and virtualization technologies
- Coordinate Recovery Testing for various strategies for Technology teams
- Report the business continuity status of Technology teams
- Excellent communication skills (verbal and written) are required
- Proven Technology co-ordination or Technology Project Planning experience
- Experience working in Virtual teams: proven background in long term technology projects or coordination within a global virtual team is required
- Experience in testing Work Area recovery (WAR), Technology Recovery, as well as assisting in BCP simulations and external testing are required
- Background in Disaster Recovery is preferred. Experience in planning and coordinating tests for technical recovery, BC simulation or Work Area recovery (WAR). Large scale event planning and industry testing experience preferred
- Alternatively solid experience in IT Risk Management and/or IT Security, including testing or simulation
- Able to convey complex technical strategies and plans to different audiences
- Large scale event planning and industry testing experience preferred
- Strong relationship skills and the ability to be a team player with tact and diplomacy
- Self-motivated, process oriented and able to multitask
- Understanding of industry best practices for Technology DR planning and BCP recovery experience is desired. CBCP and ITIL accreditations are a definite plus
- Knowledge or familiarity with Morgan Stanley environment or business applications would be a plus
16
Technology Disaster Recovery Specialist Resume Examples & Samples
- The candidate will be event manager for Morgan Stanley Datacenter Recovery testing
- The candidate will work on Disaster Recovery related projects as directed
- Perform a leading role in the planning, coordinating and testing for large scale application and system recovery for Morgan Stanley Technology locations, including; interfacing with Mainframe, Networking, infrastructure teams and the crisis management team (Note: Events are generally conducted during weekends (Friday/Saturday/Sunday)
- Communications including kick-off and ongoing to a large audience of
- Technologists for planning and organizing DR events
- You will be responsible for the preparation for testing events through review and Quality Assurance of test plans and run-book documents with infrastructure teams
- Review the Region’s IT technical and people recovery plans to ensure soundness, meeting regulatory and internal/external audit requirements and coordinate with DR leaders for each of the technical areas such as Storage Operations, UNIX Ops, DBA, Network Operations, etc
- Facilitate the communication of Business Unit requirements to key contacts within the technology groups
- Support and participation during actual recovery events
- You will provide consultative services regarding Disaster Recovery best practices to internal engineering and application teams when requested
- Professional experience in technology, preferably at a large, multinational, technically complex financial firm
- Excellent people and communications skills
- Experience in either a Disaster Recovery or technology Business Continuity role or participating in related activities
- Experience in an infrastructure based role (e.g. Unix, Wintel, Storage, Database, Network roles)
- Awareness of industry best practices for Technology DR planning and BCP recovery experience
- Strong relationship-building and influencing skills with the ability to be a team player operating with tact and diplomacy
- Knowledge or familiarity with Morgan Stanley environment or business applications
- DRII, BCI, Project Management or ITIL accreditation
- Additional consideration will be made for those candidates that have worked with infrastructure departments
17
Technology Disaster Recovery Specialist Resume Examples & Samples
- Work closely with the Business Continuity Team, Technology Risk Managers, and the rest of the global Technology Disaster Recovery team to progress and complete plan enhancements, strategy validation and annual testing
- Background in Disaster Recovery is preferred
- Experience in planning and coordinating tests for technical recovery, BC simulation or Work Area recovery (WAR). Large scale event planning and industry testing experience preferred
18
Collections & Recovery Specialist Resume Examples & Samples
- Minimum one year post charge off collections, repossession, remarketing, REO, foreclosure, or bankruptcy experience
- Experience using MS Word and Excel
- Strong analytical abilities and problem solving
- Motivated, team player with a positive and friendly attitude
- Minimum three years’ collections experience and two years post charge off collections, repossession, remarketing, REO, foreclosure, or bankruptcy
- Prior departmental experience
- One year accounting or finance experience
- Working knowledge of departmental software
- In-depth understanding of the bank’s general operations and systemic functionality
19
Incident Recovery Specialist Resume Examples & Samples
- Highly skilled in all aspects of Major Incident management
- Ability to work well under pressure
- Excellent people, supervisory and customer service skills
- Able to develop working relationships with staff and management at all levels
- Excellent listening, written and verbal communication skills
- Analytical troubleshooting
- Act as role model for Major Incident Analysts
- Ability to drive teamwork
- Supportive of continuous improvement in relation to own performance and development and that of the wider team
20
Collection & Recovery Specialist Resume Examples & Samples
- Ensure default status reports are sent to private investors and mortgage insurance companies within established deadlines
- Strong communication with investors answering questions on the status of a defaulted loan and providing data as requested
- Review audit findings and investor scorecards and look for ways to improve error rate
- Look for ways to improve and streamline data reports
- As new codes are required to be implemented by investors work with lines of business to develop process to identify and report accurately
- Ability to create and analyze ad hoc reports as needed by management
- Keep abreast of business and market trends that may affect business department
- The incumbent works under very limited supervision
21
Collections & Recovery Specialist Resume Examples & Samples
- Review and correct issues on investor exception reports timely
- Complete assigned tasks timely
- Work with the lines of business at all levels to improve data accuracy
- Review investor regulations and system enhancements when published in order to identify changes to workflow
- As new cords are required to be implemented by investors, work with line of business to develop process to identify and report accurately
- The incumbent must work under very limited supervision
22
Collections & Recovery Specialist Resume Examples & Samples
- Handle more complex accounts with the following areas of specialization: Loss Mitigation Closing. This includes: monitoring payments, document quality control for all facets of closing process, document preparation, modification changes and applications, document recording, understanding and interpreting title products
- Facilitate communication with SPOC and other business partners or vendors to ensure services provided are meeting predetermined SLA’s
- Participate in loss prevention by employing strategies that provide an adequate protection for the Bank with respect to its’ interest in the collateral securing the loan, while maximizing the cost containment opportunities
- Develop an understanding of the business and its functions, processes and operations
- Complete all trainings and compliance needs within specified deadlines
- Perform other related assignments / projects as requested by management
- Help create and sustain a positive work environment through an all-inclusive team atmosphere
- Identify and help resolve business unit issues and roadblocks with management involvement when necessary
23
Collections & Recovery Specialist Resume Examples & Samples
- Associate Degree or in lieu of a degree, two years relevant work experience
- Min 2 years experience in collections and/or loss mitigation
- One year experience in Foreclosure processing, Collections, Loss Mitigation or two years relevant work experience in non default mortgage servicing
- Strong Analytical abilities, Judgment and problem solving, Written and verbal communications, Organizational skills, Ability to work under tight time constraints, Ability to address urgent issues expeditiously, Research skills
- Working knowledge of Microsoft Office - Word and Excel and departmental software
- Able to work effectively in a team environment
- Easily adaptable to change
- Positive and friendly attitude and work ethic
- Understanding of the bank's general operations and systemic functionality
- Min 3 years' collections experience and 2 years' post charge off collections, repossession, remarketing, REO, Foreclosure, loss mitigation or bankruptcy
- Familiarity with LPS/Director, LPS/Process Management, File Net
24
Asset Recovery Specialist Resume Examples & Samples
- Assign accounts out for repossession with repossession agents in a timely manner
- Work with repossession agents to coordinate pick up of vehicles out for repossession
- Obtain updates from repossession agents and notate in Daybreak
- Demonstrate effective skip tracing techniques and collection strategies to develop leads on customer and/ or vehicle location
- Contact customers to determine the reasons for delinquency and assist them in developing repayment plans to bring the account current
- Consistently achieves individual goals and strives to achieve team goals
- Experience (Required): 1+ years’ asset recovery (Repossession) experience
- Experience: 2+ years’ skip tracing
- Education: High School diploma or equivalent
- Goal Driven: Proven ability to develop and achieve aggressive results
- Communication skills: Excellent analytical, communication, problem solving and negotiating skills required
- Flexible: Ability to operate efficiently in an unstructured, ambiguous and constantly changing environment. Willingness to work overtime as needed to attain desired results
- Proficiency in Microsoft Word and Excel required
- Ability to work well on a team and focus on results; exhibit adaptability and flexibility
- Ability to organize multiple projects, exercise good judgment, maintains a high level of confidentiality, exhibit a professional demeanor and possess a mature presence. About TCF
25
Disaster Recovery Specialist Global Technology Disaster Recovery Resume Examples & Samples
- You will be an event manager for Morgan Stanley Datacenter Recovery testing, often planning multiple events in parallel
- You will work closely with the various Technology Engineering teams, Application Development, Business Continuity Management, IT Risk, and the global TechDR team to progress and complete the Firm’s Disaster Recovery Testing Program
- You will work on Disaster Recovery related projects
- You will be required to perform tabletop recovery exercises, engage with senior technology leaders and provide structured updates on both event and program status
- You should support the development of a future state recovery and resilience testing portfolio, cyber recovery capability validation and self-service solutions
- You will provide input to the tooling, documentation and recovery plan templates as well as providing regular training and engagement sessions with the teams engagement points
- You will also perform a leading role in the planning, coordinating and testing for large scale application and system recovery for Morgan Stanley Technology locations, including; interfacing with Mainframe, Networking, infrastructure teams and the crisis management team (Note: Events are generally conducted during weekends (Friday/Saturday/Sunday))
- You should prepare for testing events through review and Quality Assurance of test plans and run-book documents with infrastructure teams
- You should review the IT technical and people recovery plans to ensure soundness, meeting regulatory and internal/external audit requirements and coordinate with DR leaders for each of the technical areas such as Storage Operations, UNIX Ops, DBA, Network Operations, etc
- You will support and participate during actual recovery events as necessary
- You should follow-up for completion of TechDR Governance requirements other than testing e.g. application recovery documentation, metrics development and distribution, post-test follow-ups and documentation
- Your role will include providing consultative services regarding Disaster Recovery best practices to internal engineering and application teams when requested
- You should have relevant professional experience in technology, preferably at a large, multinational, technically complex financial firm, with excellent people and communications skills
- Experience in either a Disaster Recovery or technology focused Business Continuity role
- Experience leading and contributing to Technology project management initiatives
- Excellent Communication skills (verbal and written) with the ability to convey complex technical strategies and plans to a wide audience from technician to senior business and IT management
- The ability to remain professional under unexpected circumstances and time critical pressure
- Ability to work within tight deadlines and a dynamic environment
26
Collection Recovery Specialist Resume Examples & Samples
- 1+ Year of Customer Service Experience/Collections experience
- Able to prioritize and manage daily workload
- Computer proficiency and acumen
27
Recovery Specialist Assoc Resume Examples & Samples
- Requires two years of claims or data entry experience; or any combination of education and experience, which would provide an equivalent background
- High School diploma or GED Preferred
- Medical claims processing experience preferred
28
Financial Recovery Specialist Resume Examples & Samples
- Bilingual (English/Spanish) both written and verbal - Candidate selected will not be communicating with Clients, members or providers in English
- Knowledge in CPT codes, ICD-9 and ICD-10
- Basic Microsoft Office Proficiency Capacity to maintain confidentiality
- Associate’s or Bachelor’s Degree
- Claims processing experience
29
Recovery Specialist Adult Behavioral Health Evening Resume Examples & Samples
- Contributes to the planning, implementation, evaluation and revision of the interdisciplinary plan of care, goals and interventions for all assigned patients.Performs and promotes safe, knowledgeable age-specific patient care in a holistic manner
- Provides patient care, including psychotherapeutic recovery interventions and patient education as assigned
- BLS or BLS instructor certification is required upon hire. Please contact CHI Health for Acceptable credentialing bodies
30
Collections & Recovery Specialist Resume Examples & Samples
- Vendor Management Provide vendor support that achieves the department’s goals and objectives through vendor activity reviews for suitability. Determine appropriate actions with minimal management direction
- Direct persistent issues or problems to Management for resolution
- Account Management Manage portfolio of accounts assigned to vendors through account reviews and document storage
- Maintain and update systems of record to reflect account status
- Execute Affidavits with minimal support
- Respond to attorneys and investors in a timely fashion
- Negotiate settlements and payment plans with borrowers including short sales
- Coordinate mutually satisfactory arrangements with investors and or attorneys
- Quality Assurance/Compliance
- Ensure daily activities comply with applicable regulations and policies
- Strong knowledge of the collection process for consumer and commercial products
- Must possess good judgment and decision making skills
- Ability to interact with management levels up to Vice President
- Knowledge of Legal terms and procedures
- Knowledge of financial statements and accounting principles
- Ability to effectively interact with both internal and external customers
- Ability to effectively manage vendors
- Basic knowledge of and experience with MS Word, Excel, Powerpoint, Access and Outlook
31
Recovery Specialist Resume Examples & Samples
- Managing provider relationship on the recovery efforts of internally identified overpaid claims
- Analyzing root cause analysis and reporting finding for future avoidance
- Establishing working relationships with internal national cost containment department
- Accountable for performance metrics on assigned portfolio
- Maintain strong internal controls to insure the integrity of claim data is secured
- Provide MSSA Credit and Collection leadership status updates
- Minimum five (5) years of work experience, which includes customer service, collections, or account management
- Minimum five (5) years of health care insurance industry experience highly preferred
- Experience with assigned portfolio management
- CCE, CBA and Paralegal preferred
32
Recovery Specialist Resume Examples & Samples
- Bachelor's Degree or equivalent experience, plus at least 0-1 years of claims handling experience or directly related experience preferred. Auto claims experience preferred
- Strong verbal and written communication skills
- Technical knowledge of multiple claims lines with national scope
- Excellent organizational and time management skills
- Good interpersonal, analytical and negotiation abilities required
- Knowledge of general insurance policy coverage, statutes, regulations and case law with a bearing on legal liability, collections and subrogation processing, a plus
- Licensing required in some states
33
Technical Recovery Specialist Resume Examples & Samples
- Investigates and identifies responsible third parties, determines liability, and use all available resources to maximize the recovery
- Communicates with branch office case managers, policyholders, injured employees, witnesses, claimants, their attorneys and other involved parties etc. in order to gather information regarding the loss and uses internal and external resources when appropriate
- Creates a refund card with an accurate assessment of the dollars expected to recover
- Notifies third party and/or third party insurance carrier of our subrogation and right of recovery. Makes appropriate referrals to legal counsel to initiate litigation or intervene when appropriate and aggressively manages litigation for optimal outcome
- Posts comprehensive resolution strategy in electronic file outlining the course of action to bring the subrogation claim to resolution with target dates. Negotiates recoveries with attorneys, third parties, and/or co-defendants in coordination with branch office efforts to resolve the claim. Ensures claim file has all documents to support subrogation recovery efforts. Manages a timely diary and follow up system on case assignment
- Utilizes technical strategy and superior negotiation skills to maximize recoveries with attorneys, third parties, and/or co-defendants in coordination with branch office efforts to resolve workers compensation claims
- Updates files and provides comprehensive reports as required. Adheres to SSI in recovery efforts, status updates and notification of final disposition and reimbursement of damages or deductible as applicable
- Acts as a technical resource to entire LRU
- Advanced level knowledge of complex claims, legal liability, policy coverage and litigation management. Intermediate level of capabilities in the areas of focusing on customers, communicating well, gaining support, achieving results, executing thoroughly and identifying/solving problems
- Advanced level of capabilities in subrogation, effective communications, negotiation and settlement. Knowledge and capabilities normally acquired through a bachelor's degree (or equivalent) and 4-5 years' experience of sustained high performance
- Professional claims designation preferred
34
IT Disaster Backup Recovery Specialist Resume Examples & Samples
- Manages Business Continuity Risk Analysis and Mitigation Projects including the Scotiabank’s various compliance initiatives to maintain and enhance corporate and business unit continuity preparedness throughout Scotiabank and in accordance with Scotiabank Policy. Prepares semi-annual ‘scorecards’
- Assists in the design, development and implementation of plan testing initiatives and business continuity training seminars. Trains Owners, Planners, Business Continuity Coordinators and new members of the BCM Unit
- Reviews all Class I and II plans every 2 years, all Class III and IV plans every 3 years, within assigned portfolio
- Ensures systems are recorded in the Enterprise Portfolio Management database and recovery tested in accordance with Scotiabank’s “Common Standards for Disaster Backup and Recovery”. Prepares semi-annual ‘scorecards’
- Consolidates, analyses and communicates information prior to and during business disrupting incidents to the Scotiabank Emergency Management Team or the Hurricane Team and assists in widespread incident responses affecting Scotiabank worldwide. Participates in Incident Debriefings
- Researches, analyses and disseminates best practices information
- Contributes to the Business Continuity newsletter distributed throughout the Scotiabank Group
- Assist in keeping departmental expenses within budget
- Strategic use of Technology to deliver results faster & more efficiently
- A specialist knowledge of Business Continuity Management and related emergency response disciplines to the equivalent of professional DRI or BCI standards
- Thorough Project Management, decision-making and problem solving skills. Must be able to take a leadership position on teams assembled for incident and emergency management
- Thorough knowledge of the organization of Scotiabank’s Executive Offices and other main units in downtown Toronto, domestically and internationally; in particular, their functions and operational structure, and generally understand the business activities, products and services conducted/provided, and their comparative priorities
- Strong research and writing skills. Ability to write business cases, debriefing reports, emergency communiqués, etc
- Excellent communications skills enabling effective functioning across a wide diversity of business lines, third parties and emergency managers. Knowledge of emergency communication equipment and crisis management principles
- An understanding of the business line priorities of Areas and Units within Scotiabank and their classifications under the BCP Business Impact Analysis priority setting protocols in order to assess business continuity risk and affect mitigation initiatives
- Demonstrate team building and relationship management skills in order to solicit and keep the goodwill and cooperation of a wide range of individuals including Senior Departmental Managers, Security Personnel and Third Party Property Managers
- Ability to provide effective instruction in both formal and informal teaching environments
- Strong abilities in M/S products including word, excel & powerpoint, including automation tools(such as pivot tables in excel)
35
IT Disaster Backup Recovery Specialist Resume Examples & Samples
- Focus on development and maintenance of IT Disaster Recovery Plans and documentation of critical dependencies for recovery. Educate stakeholders on Disaster Recovery and Business Continuity best practices. Close collaboration within DR, Data Center, IT Infrastructure, application portfolio, change and release management processes, testing processes and tools, testing environments, applications interfaces and interdependencies
- Design, develop and implement DR plan testing and training programs and corporate wide awareness of Technical Disaster Recovery best practices
- Design, develop and implement application failover testing including framework, process flow, templates and reporting
- Strong Technical writing skills and Communications skills, Ability to review facts and escalate issues with recommendations
- Contributes to the DBR and BCP newsletter distributed throughout the Scotiabank Group. Responsible for ensuring system recovery testing meets Scotiabank Standards
- A specialist knowledge of Disaster Recovery and Business Continuity Management disciplines to the equivalent of professional DRI or BCI standards
- The position requires a background in mainframe or mid-range systems, along with solid conceptual knowledge of databases, networks, distributed systems, client server, and Windows and Unix Server environments. Strong understanding of multiple processing platforms and general understanding on applications, compute, storage and networking
- Hands on experience in end to end applications and site failover plans, procedures and testing
- Strong research and writing skills. Ability to write business cases, debriefing reports, emergency communiqués, etc. Excellent communications skills enabling effective functioning across a wide diversity of business lines, third parties and technical managers
- Strong abilities in M/S products including word, excel & PowerPoint, including automation tools(such as pivot tables in excel)
36
Collection Recovery Specialist Resume Examples & Samples
- Maintenance - Manually updating the System with new contact information or payment arrangement instructions provided by the collection staff via CMOD reports that are available daily. This ensures that all customer contacts and payment arrangements that are generated will be send out to the most recently obtained information
- Mail/FedEx/Certified Mail - Mail received will be opened, sorted, stamped and dispersed after each mail run daily. This ensures that all payments received and any other documentation is processed in a timely fashion and within department guidelines. Certified mail and FedEx will be prepared and processed through bank approved vendors site when required by respective business lines
- Filing - Manually filing daily work for the clerical department including but not limited to student loan files, daily reports, backup information for allocation, copies of completed credit bureau forms, copies of payments processed and copies of bills submitted for payment. This job would also include boxing files, filling out all necessary paperwork and maintaining the binder in order to have files transported and stored in the offsite facility so that the information archived may be pulled back for usage when needed
- Research Requests (Sold Accounts) – Supporting outside vendor requests for statement or signatures cards excluding Research Tracking System (RTS)
- Validation of Debt Requests – Processing VOD requests as received through the Viewstar queue, Mailbox and via regular mail. Requesting statements, relevant documentation, and tracking responses
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Document Recovery Specialist Resume Examples & Samples
- At least 1-2 years of customer service experience in a call center environment
- 1-2 years’ experience in mortgage loan processing
- Computer proficiency with MS Office required
- Able to work in a fast paced team environment
- Requires exceptional verbal and written communication skills
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Financial Operations Recovery Specialist Resume Examples & Samples
- Requires a H.S. diploma
- 2-4 years of claims processing and/or customer service experience; or any combination of education and experience, which would provide an equivalent background
- Experience with collections is preferred
- Experience with Microsoft Excel is preferred
- Associate degree or higher level degree preferred
- Knowledge of GBD FACETS claims experience preferred
- Knowledge of CCERT, FCS and / or DMS preferred
39
Recovery Specialist Associate Resume Examples & Samples
- Minimum of 2 years of customer debt collections or 2 years of customer complaint resolution experience
- Minimum of 2 years of Microsoft Excel experience
- Minimum of 1 year of Microsoft Word and Outlook experience
- Community college experience
40
Collections Recovery Specialist Resume Examples & Samples
- Manual Payment Preparation – Manually prepare checks for the DDA Collections department
- ODP Small Balance Queue – review ODP accounts to waive/close for default if DDA is closed
- Epost approvals for DDA Collections
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Collection Recovery Specialist Resume Examples & Samples
- Submitting and approving offsets in Epost for Auto, DDA (Demand Deposit Account) and Recovery, maximizing cures and recoveries whenever possible
- Research – Utilizes internal bank tools and websites to help research any discrepancies in payments, account information and processes
- Specialized Letters - Manually review and generate letters that may require calculations and accurately inputting customer data in order to generate the required letters
- Reporting – Manually retrieving, updating and maintaining departmental reporting functionalities that are utilized by all levels within the department
- Develop controls around business processes
- Provide coaching and feedback to other colleagues when necessary
- Perform quality control checks on current business procedures. Escalating results to management when necessary
- Reviewing Repossession reports and approving accounts for assignment
- 1-3 years of experience in a financial institution
- Ability to work under pressure with efficiency and accuracy
- Ability to multi-task and function efficiently in high volume, fast paced, deadline oriented environment
- May assist in developing and implementing policies, procedures, and training materials to maximize efficiency
- May manage/participate in small projects requiring coordination with other teams and may perform other such duties as assigned including trouble shooting operational issues
42
Revenue Recovery Specialist Resume Examples & Samples
- Minimum of 3-5 years business office experience in a healthcare environment and 1 year of USC Verdugo Hills experience preferred. In-depth knowledge of state and federal regulations on appeals, disputes and legal action timelines and laws as pertains to billing and collections
- Must have extensive knowledge of Contract Manager, audit tools and loading/validation of contracts
- Must be able to perform audits after contracts are loaded and knowledge on how to open inquiries with Nthrive for resolution
- Work requires a high level of problem solving skills
- Work requires the ability to interpret and execute USC Verdugo Hills Hospital policies and procedures
- Work requires the ability to ensure the confidentiality and rights of patients and the confidentiality of hospital and departmental documents
- Must be able to demonstrate a working knowledge of personal computers and other standard office equipment
- Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach
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Collection Recovery Specialist Resume Examples & Samples
- Manual calling to negotiate a payment commitment from customers who are over 90 days past due; along with assisting all levels of delinquency, through review of the credit report and exploration of other repayment options, and the ability to negotiate payments plans and settlements with the customers to mitigate further loss to the Bank
- Continually demonstrate proficiency in knowledge of departmental policies and procedures
- Ability to perform in a production environments and meet monthly operational metric goals
- Primary responsibilities include
- Collect payments on predefined accounts through problem resolution, servicing and negotiation techniques
- Ability to consistently and proficiently negotiate payments on accounts within all level stages of delinquency
- Adhere to policy and compliance guidelines regarding security of customer information. Includes Citizens Financial, local, state, and federal laws
- Adhere to system documentation, policies and procedures to ensure accurate operational reporting
- Review account states, advise customer of current states, and request additional information reporting
- Adheres to provided schedule
- Excellent oral communications, counseling and persuasion skills
- Knowledge of Fair Dept Collections Practices
- Flexibility to adapt to changing business needs
- Maintain composure under pressure and in confrontational situations with customer
- Organized work habits
- Banking/Credit Cards Collections
- Commercial Credit Cards experience
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Collection Recovery Specialist Resume Examples & Samples
- Adhere to policy and compliance guidelines regarding security of customer information.Includes Citizens, local, state and federal laws
- Review account status, advice customer of current status, and request additional information as needed on inbound/outbound calls
- Ability to consistently and proficiently negotiate payments on accounts within all level stages of delinquency within one line of business
- Insure operational goals are met as set by department standards
- Determine account status based on system of record
- Math aptitude
- Ability to perform in a production environment and meet monthly operational metric goals
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Infrastructure Recovery Specialist Resume Examples & Samples
- Provide IT infrastructure support to ensure the continuity of business services to the clients you are assigned to
- Follow the Incident management process as defined
- Respond to ‘disasters’ by implementing the techniques to restore services quickly
- Ensure HPE meets its contractual commitments, responds positively to customer requests, ensure all necessary resources are available, as required
- 5 years of experience in desktop and infrastructure support
- Demonstrated experience in technology support and customer service
- Excellent time management skills, strong team player and client focused
- Keen to learn IT Service Continuity/Disaster Recovery skills and methodology standards
- Strong communication skills, the ability to build relationships, drive to achieve results, produce professional documents and strong analytical skills
- Australian Citizen with a current security clearance or eligibility to get one
46
Business Continuity Management & Disaster Recovery Specialist Resume Examples & Samples
- Conducts application and infrastructure impact and risk assessments of enterprise-wide or very complex IT systems
- Manages successful project delivery through disciplined project management processes
- Beyond robust and effective project management skills, you must be highly effective in communication: highly developed verbal, written, and presentation skills are all mandatory
- Conducts comprehensive and strategic Application Impact Analysis (AIA) processes, templates, plans and analysis
- Analyzes cost/benefit/ROI/TCO dimensions of proposed disaster recovery alternatives. Materials will be used at management and executive levels for funding and scope decisions
- Develops comprehensive and strategic business impact analysis (BIA) in regard to disaster recovery (DR) and business continuity planning (BCP)
- Advanced knowledge (broad expertise or unique knowledge) of policies, practices and systems in regard to Business Impact Analysis, Business Continuity Planning, and Disaster Recovery
- Strong technical, business and project management skills
- Conduct high-quality and effective Application & Infrastructure impact/risk assessments through interviews, collaboration, workshops and data analysis
- Documents functional requirements, develops application impact analysis (AIA), identifies and develops options and recommendations for Customer in order to reach their business objectives
- Develop, maintain and implement a comprehensive Disaster Recovery program
- Coordinate with IT resources to maintain an operational enterprise-wide DR program, and plans for the restoration of mission-critical business applications
- Integration of disaster recovery and business continuity for efficient and effective recovery following an interruption in service caused by a prolonged system outage or declared disaster
- Collaborate with Business Units and Service Line teams to identify and plan mitigation efforts, business continuity recovery strategies and necessary resources to execute continuity procedures. Ensure that resources, dependencies, risks and constraints are aggressively managed in a timely fashion
- 7 - 8 years proven experience in Business Continuity & Disaster Recovery
- Experience in implementing multiple ISO 22301 Business Continuity projects
- Bachelor’s degree in Technology/Computer Science/Information Systems
- CBCP certification a plus
- Experience with BC/DR planning software a plus
- Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement
- Competency with spreadsheets, word processing and database software and/or business systems (Word, Access, Excel, PowerPoint)
- Demonstrated ability to influence business partners
- Demonstrated ability to multi-task
- Ability to facilitate interdepartmental meetings as needed
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Collection Recovery Specialist Resume Examples & Samples
- Excellent oral communication and persuasion skills
- Flexibility to adapt to changing business needs and requirements
- Familiarity with the usage of predictive dialer and automatic call distributor
- Make independent decisions and excise sound judgement
- Hours & Work Schedule
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Recovery Specialist, Lynn TSS Program Resume Examples & Samples
- Completes all necessary checklists and paperwork in a timely manner. Responsible for all shift documentation and record keeping in accordance with agency policies and procedures as directed
- Interfaces in a professional manner with other agency units and agencies
- Attends daily rounds, monthly staff meetings, and Bi-weekly supervision, if directed
- Shares supervision of client programming and recreational activities, facilitates community meetings, and mediates client disputes as directed
- Inventories laundry and/or other supplies as needed
- Responsible for remaining on unit/campus until replacement coverage arrives
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Recovery Specialist Resume Examples & Samples
- Responsibilities
- Observes and supervises buildings and grounds and reports anything unusual to supervisor/nurse on duty
- Completes all necessary checklists and paperwork in a timely manner. Responsible for all shift documentation and record keeping in accordance with agency policies and procedures as directed
- Interfaces in a professional manner with other agency units and agencies
- Attends daily rounds, monthly staff meetings, and Bi-weekly supervision, if directed
- Shares supervision of client programming and recreational activities, facilitates community meetings, and mediates client disputes as directed
- Inventories laundry and/or other supplies as needed
- Responsible for remaining on unit/campus until replacement coverage arrives
- Searches client belongings on admission and at discharge and/or as otherwise directed by supervisor
- Other related duties as assigned
- Qualifications
- How To Apply
50
Overnight Recovery Specialist Resume Examples & Samples
- Responsibilities
- Observes and supervises buildings and grounds and reports anything unusual to co-workers, supervisor or on-call person
- Completes all necessary checklists and paperwork in a timely manner. Responsible for all shift documentation and record keeping in accordance with agency policies and procedures as directed, which includes documentation in the daily communication log
- Interfaces in a professional manner with co- workers, supervisors, internal and external program/agencies
- Attends daily shift planning meeting, weekly staff meetings, and supervision
- Shares supervision of client programming and recreational activities, and mediates client disputes as directed
- Provides transportation to families as necessary
- Responsible for remaining on unit/campus until replacement coverage arrives
- Searches client belongings on admission and at discharge and/or as otherwise directed by supervisor
- Monitors client medication during the shift and facilitate getting prescriptions filled and documented according to program protocol
- Completes incident report by end of shift
- Documents and communicates medication issues with co-workers, supervisors, and pharmacy
- Ensures a clean, safe working environment
- Responsible for collecting random urine screens according to program protocol
- Complies with all policies and procedures
- Other duties as assigned
- Qualifications
- How To Apply
51
Recovery Specialist Resume Examples & Samples
- Observes and supervises buildings and grounds and reports anything unusual to co-workers, supervisor or on-call person
- Completes all necessary checklists and paperwork in a timely manner. Responsible for all shift documentation and record keeping in accordance with agency policies and procedures as directed, which includes documentation in the daily communication log
- Interfaces in a professional manner with co- workers, supervisors, internal and external program/agencies
- Attends daily shift planning meeting, weekly staff meetings, and supervision
- Shares supervision of client programming and recreational activities, and mediates client disputes as directed
- Provides transportation to families as necessary
- Monitors client medication during the shift and facilitate getting prescriptions filled and documented according to program protocol
- Completes incident report by end of shift
- Documents and communicates medication issues with co-workers, supervisors, and pharmacy
- Ensures a clean, safe working environment
- Responsible for collecting random urine screens according to program protocol
- Complies with all policies and procedures
- Other duties as assigned
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Recovery Specialist Monitor Resume Examples & Samples
- Observes and supervises buildings and grounds and reports anything unusual to supervisor/nurse on duty
- Completes all necessary checklists and paperwork in a timely manner. Responsible for all shift documentation and record keeping in accordance with agency policies and procedures as directed, which may include accurate MIS paperwork/admissions procedures
- Interfaces in a professional manner with other agency units and agencies
- Attends daily rounds, weekly staff meetings, and weekly supervision, if directed
- Shares supervision of client programming and recreational activities, facilitates community meetings, and mediates client disputes as directed
- Inventories laundry and/or other supplies as needed
- Responsible for remaining on unit/campus until replacement coverage arrives
- Searches client belongings on admission and at discharge and/or as otherwise directed by supervisor
- Conducts telephone admission screenings as directed
- Other related duties as assigned
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Recovery Specialist, Danvers Detox Program Resume Examples & Samples
- Completes all necessary checklists and paperwork in a timely manner. Responsible for all shift documentation and record keeping in accordance with agency policies and procedures as directed, which may include accurate MIS paperwork/admissions procedures
- Attends daily rounds, weekly staff meetings, and weekly supervision, if directed
- Searches client belongings on admission and at discharge and/or as otherwise directed by supervisor
- Conducts telephone admission screenings as directed
- Must be able to complete on-site CPR training/certification
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Recovery Specialist, Opioid Treatment Program Resume Examples & Samples
- Observes and supervises buildings and grounds and reports anything unusual to supervisor/nurse on duty
- Sweeps grounds when needed
- Completes all necessary checklists and paperwork in a timely manner. Responsible for all shift documentation and record keeping in accordance with agency policies and procedures as directed, which may include accurate admissions procedures
- Attends supervision, if directed
- Oversees the collection of client drug screens
- Complies with all agency policies and procedures
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Revenue Recovery Specialist Resume Examples & Samples
- Proactively discover recovery opportunities through data analysis using data from members, suppliers, and distributors. Requires original thought and the ability to analyze data to determine root causes. Interpret and fully vet recovery opportunities by developing necessary strategies and procedures within each recovery methodology
- Investigate inquiries from the Premier field force, Premier members and internal sources regarding under reporting by Premier contracted suppliers and distributors. Regularly communicate updates to the inquirer throughout the recovery process
- Validation of the discrepancy -
- Export data from large datamarts and data warehouses (up to one million lines)
- Analyze and interpret the data through queries and filtering using unscripted and non-routine processes
- Interpret supplier contract language to determine if fees are legally due
- Use investigative reasoning to critically audit the data to understand the inter-connectivity between the data, the supplier’s operational processes and the member's purchasing habits
- Diagnose the operational and reporting gaps that are true problems without being distracted by information that is irrelevant
- Independently expand the scope of the recovery (where appropriate) to cover the entire contract, category or membership. Develop, execute and lead action plans to resolve
- Discern subtle deviations in contract language and articulate their impact on the business and legal position to substantiate reporting of sales
- Possess the business acumen and professional integrity to articulate and reach equitable resolution of the issue with the contracted supplier in a courteous, professional manner, without jeopardizing the overall relationship
- Communicate results directly to field force, members and Premier staff. This involves both formal and informal presentations of data using MS Excel or MS PowerPoint
- Fully understand and articulate the operational processes required of the supplier to uphold the GPO agreement. Must also troubleshoot operational processes with suppliers and present identified gaps in such a manner that moves parties to make operational changes to support contract compliance
- Understand the limitations in Premier’s ability to collect administrative fees and work internally to drive process improvement
- Inform Sourcing when alternate interpretations of contract language preclude the recovery of administrative fees
- Requires occasional education of the field, membership services, data management, and fee & volume regarding how Premier’s operational processes and data affect reporting (membership roster, price activations, PMDFs etc.)
- Maintain updated and complete list of leads and communications with suppliers in Siebel database
- Bachelor's Degree required; Master’s degree preferred
- Business, healthcare or related field of study
- 3+ experience required; 5+ experience preferred
- Experience gathering information and delving into issues with internal and external management to get to root cause
- Experience analyzing and interpreting large data sets
- Experience auditing data files for quality assurance
- Experience manipulating and interpreting data within large databases
- Experience in consulting
- Experience within supply chain or legal environments
- MS Excel expertise
- MS Access, SQL
- Able to prioritize tasks according to potential business impact
- Ability to identify creative solutions to problems and new paths around roadblocks
- Ability to work independently with limited direction and extreme attention to detail
- Ability to perform complex analyses on large datasets
- Knowledge of group purchasing business model and reporting systems
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Recovery Specialist Resume Examples & Samples
- Therapeutic Communication
- Interacts well with other members of the health care team
- Communicates appropriately by demonstrating the following
- Active listening
- Therapeutic communication skills (to include but not limited to open-ended questions, paraphrasing,
- Adherence to THR and entity employment policies
- Complies with Time & Attendance policy: clocking in/out, tardiness, missed punches, PTO usage, proper use
- Keep unit and patient areas clean and stocked as required
- Collect, label, and send specimens per entity policy
- Demonstrates ability to accurately perform blood glucose testing in a timely manner, performs QC testing per
57
Loan Recovery Specialist Resume Examples & Samples
- Must be accurate, detail oriented and have ability to multi-task
- Advanced knowledge of metrics, management reporting, financial analysis and business operations
- Must have excellent analytical and problem solving skills
- Excellent organizational, problem solving and communication skills, both verbal and written
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Recovery Specialist Resume Examples & Samples
- Completes all necessary checklists and paperwork in a timely manner. Responsible for all shift documentation and record keeping in accordance with agency policies and procedures as directed, which may include accurate MIS paperwork/admissions procedures
- Attends daily rounds, weekly staff meetings, and weekly supervision, if directed
- Conducts telephone admission screenings as directed
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Global Securities Operations Resolution & Recovery Specialist Resume Examples & Samples
- Acting as a global central team within GSO working with Operations line management to gather and analyze key information
- Ensuring consistency of information with other LOBs for senior Operations leadership
- Participating in Firm Wide initiatives (REIs) to achieve regulatory requirements
- Identification of Interdependencies across affiliates related to
- Analysis skills (data and process) -Ability to analyse data/processes and create professional, clear and concise presentation documents, including process maps, that identify key issues/controls, identify process/control gaps and provide meaningful information to satisfy regulatory requirements
- Influence -Ability to influence LOBs to facilitate accurate and complete representations of the process and control environment. Ability to challenge in a firm but non confrontational manner
- Organizational Skills -Excellent Organizational & multi-tasking skills to support Resolution and Recovery process while at same time addressing variety of ad-hoc requests and issues as they arise. Ability to work to tight deadlines and produce accurate and complete analysis
- Communication -Ability to deal and communicate at all levels within the organization. Advanced written, verbal and presentational skills. Ability to discuss and defend Resolution and Recovery opinions to senior management and product line SMEs
- Control policy –Detailed understanding of operations support processes, procedures, controls and practices
- Product experience -Knowledge across operations product processes and control environment
- Regulatory environment – understanding of the regulatory environment as it applies to the local jurisdiction specifically for Resolution and Recovery
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Collections Recovery Specialist Resume Examples & Samples
- Copies/Faxes – Processing and dispersing copies and faxes when requested or received by business unit
- Highly Organized and Detail Oriented
- Self-directed with excellent time management skills
- Ability to plan and prioritize workload
- May participate and help shape process improvement efforts for the department
- Mainframe experience: KO/RMS/ALS/IMPACS
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Behavioral Health Recovery Specialist Resume Examples & Samples
- New Hire Orientation is tentatively scheduled for July 2017
- Knowledge of basic nursing skills and interventions and mental and physical health conditions and terminologies
- For Washington programs- Must have a current Washington Agency Affiliated Counselor certification. In accordance with WA Administrative Code (WAC 388-865-0551) this position requires a current Washington State credential appropriate to this position and issued through the Washington Department of Health (WADOH). Minimum Credential Requirement – Agency Affiliated Counselor (AAC) or Certified Nursing Assistant (CNA). First time AAC applicants may have a 30-90-day processing period before approval and active credentials are issued. Other WADOH Licenses/Certifications may be considered
- Attends and participates in community meetings and groups
- Collects stool, urine and other specimens, as requested, on assigned clients
- Obtains client vital signs and weights, as assigned
- Provides client monitoring including but not limited to rounds, seclusion and restraint supervision and smoke breaks
- Assists in client outings and/or driving
- Ability to interview clients to determine client needs
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Recovery Specialist Resume Examples & Samples
- Three years of direct service experience with psychiatric clients in an inpatient or outpatient setting is required
- A Master's Degree in a Behavioral Health related field is required
- Must meet requirements to be credentialed as a QMHP in the state of Oregon
- Necessary skills include the ability to work effectively as a member of a culturally competent multidisciplinary team, a thorough understanding of residential rights, and knowledge of basic medical and psychiatric terminology
- Strong written and oral communication skills are required
- Must have completed CPR training or obtain certification within four (4) weeks of hire and pass a criminal background check in accordance with Oregon
63
Recovery Specialist Resume Examples & Samples
- High School Diploma or G.E.D and two (3) years of experience with psychiatric clients in mental health setting or BA/BS with one ( 1) year experience in mental health setting
- Must qualify as an QMHA
- Employee must have
- Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
- Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care
- Establishes and maintains and co-facilitates a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem solving and coping with the disabilities associated with mental illness
- Attends and participates in community meetings and groups
- Charts and observes client behavior
- Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate
- Admits and discharges patients as assigned, this includes completing associated documentation
- Obtains client vital signs and weights, as assigned
- Provides client monitoring including but not limited to rounds, seclusion and restraint supervision
- Practices body substance precautions at all times
- Knowledge of basic psychiatric rehabilitation interventions
- Good communication skills
- Ability to use problem-solving techniques
- Ability to interview clients to determine client needs
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Recovery Specialist Resume Examples & Samples
- High School Diploma or G.E.D and two (2) years of experience with psychiatric clients in mental health setting or BA/BS with one ( 1) year experience in mental health setting
- Knowledge of basic nursing skills and interventions and mental and physical health conditions and terminologies
- Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge
- For Washington programs- Must have a current Washington Agency Affiliated Counselor certification. In accordance with WA Administrative Code (WAC 388-865-0551) this position requires a current Washington State credential appropriate to this position and issued through the Washington Department of Health (WADOH). Minimum Credential Requirement – Agency Affiliated Counselor (AAC) or Certified Nursing Assistant (CNA). First time AAC applicants may have a 30-90-day processing period before approval and active credentials are issued. Other WADOH Licenses/Certifications may be considered
- If employed at Inpatient Program
- Collects stool, urine and other specimens, as requested, on assigned clients
- Assists clients with hygienic care
- Assists clients at mealtime by distributing meal trays, pouring beverages and/or feeding clients in need of assistance
- Provides client monitoring including but not limited to rounds, seclusion and restraint supervision and smoke breaks
- Assists in client outings and/or driving
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Recovery Specialist Resume Examples & Samples
- High School or G.E.D
- Demonstrated sensitivity to behavioral health issues and multi-cultural populations is required. (e.g.: exposure through family relationships, volunteering or other previous experience(s) or coursework)
- Assists in the welcoming, admissions and discharge processes
- Supports and coaches persons served in activities of daily living
- Ensures safety of persons served through monitoring and observation, completing related documentation
- Monitors and assists clients at mealtime
- Participates in/facilitates rehabilitation therapy groups and activities, as needed
- Implements treatment or plans of care
- Helps to create a recovery environment through interactions with staff and persons served
- Collects stool, urine and other specimens, as requested on assigned clients
- Obtains vital signs and weights, as assigned
- Assists with outings and/or driving. This requirement crosses the Transportation and Driver Job Family
- Practices standard precautions at all times
- Actively participates in multidisciplinary team meetings and treatment planning meetings
- Demonstrates knowledge of PART principles and techniques
- Informs the charge nurse of observed behaviors and conditions
- Observes, records and reports persons served social, psychiatric and physical behavior. Demonstrates the ability to recognize changes in persons served milieu and make modifications in care giving methods
- Reviews admission documentation and assists in collecting assessment data
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Recovery Specialist Resume Examples & Samples
- Must be CPR, ProAct or CPI and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment ? All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
- Must assist with restraint of clients in the event of assaultive behavior and pass assault crisis/crisis prevention training
- Supports and coach persons served in activities of daily living
- Duties and responsibilities may be added, deleted and/or changed at the discretion of management
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Recovery Specialist Resume Examples & Samples
- Ability to assist with restraint of clients in the event of assaultive behavior
- Ability to pass assault crisis/crisis prevention training
- Must be CPR, ProAct or CPI and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
- All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
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Mental Health Recovery Specialist Resume Examples & Samples
- Demonstrated sensitivity to behavioral health issues and multi-cultural populations is required. (e.g.: exposure through family relationships, volunteering or other previous experience(s) or coursework)
- Ability to assist with restraint of clients in the event of assaultive behavior
- Ability to pass assault crisis/crisis prevention training
- If position requires CPR, ProAct or CPI and First Aid, must receive training within 30 days of employment and remain current on those trainings throughout employment
- Assists in the welcoming, admissions and discharge processes
- Supports and coaches persons served in activities of daily living
- Ensures safety of persons served through monitoring and observation, completing related documentation
- Participates in/facilitates rehabilitation therapy groups and activities, as needed
- Collects stool, urine and other specimens, as requested on assigned clients
- Obtains vital signs and weights, as assigned
- Practices standard precautions at all times
- Demonstrates knowledge of PART principles and techniques
- Observes, records and reports persons served social, psychiatric and physical behavior. Demonstrates the ability to recognize changes in persons served milieu and make modifications in care giving methods
- Reviews admission documentation and assists in collecting assessment data
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Equipment Recovery Specialist Resume Examples & Samples
- Responsible for maximizing the return rate of Code Reader equipment from Code Reader households to ensure metrics are met/exceeded
- Manage assigned workload and adapt to reprioritization as necessary, with a proven track record of effectively handling multiple projects simultaneously
- Maintain files and reports
- Validate data
- Adhere to policy guidelines to determine acceptability of data conditions present in inputs and outputs of production system/process
- Identify and resolve gaps in the business processes
- Understanding the process order and the flow of work
- Identify the strengths and weaknesses of processes and recommend solutions to --improve data quality and validation procedures
- Utilize CRM to manage workload
- Strong customer service and human relations skills are critical
- Fluent in both Spanish and English languages
- Ability to track multiple complex processes that are in various stages of production
- Ability to work in a fast-paced production environment
- Excellent organizational skills and ability to meet tight deadlines
- Previous customer service experience, outbound inbound calling experience preferred
- Experience using but not limited to Microsoft Office Suite
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Collection Recovery Specialist Resume Examples & Samples
- Reviewing transactions for final approval in epost as needed
- EPAY Reconciliation - Reconciles banks electronic payment platforms and maintains an accurate register of transactions for management to review
- Research – Utilizes internal bank tools and websites to help facilitate the locations of missing payments as well as researching invoices and possible miss applied payments
- IO Clearing Review - Review and research Interoffice (IO) tickets to determine the required action that is needed in order to clear the item in accordance with department guideline while meeting the specified time-frame requirements
- System knowledge of Oracle and Checkfree is a plus
- EPost experience
- Accounting or Teller Experience
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Chart Recovery Specialist HIM Document Imaging Altamonte Springs Nights Resume Examples & Samples
- Ability to maintain schedule under time constraints
- Basic PC knowledge
- Microsoft Windows (preferred)
- One year of college with some emphasis in typing, filing, medical terminology and/or previous experience in HIM, document imaging or general office procedures (preferred)
- Valid Florida Driver’s License and current auto insurance
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Recovery Specialist Richard Young Adult PRN CHI Health Good Samaritan Resume Examples & Samples
- Contributes to the planning, implementation, evaluation and revision of the interdisciplinary plan of care, goals and interventions for all assigned patients
- Performs and promotes safe, knowledgeable age-specific patient care in a holistic manner
- Two years experience in psychiatric or human services setting preferred
- Broad knowledge base of developmental psychology, counseling or social work preferred
