Public Safety Dispatcher Resume Samples

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YR
Y Rempel
Yazmin
Rempel
3708 Anne Club
Los Angeles
CA
+1 (555) 540 3191
3708 Anne Club
Los Angeles
CA
Phone
p +1 (555) 540 3191
Experience Experience
Houston, TX
Public Safety Dispatcher
Houston, TX
Nader, Kub and Heller
Houston, TX
Public Safety Dispatcher
  • Monitors fire alarms, communicates with monitoring companies in case of fire and/or troubles in the system. Places fire system on test for repairs, testing or other reasons. Dispatches all personnel when a fire alarm is received. ¬Announces using the page system of alarms events to all Hospital personnel. Silence, reset panels in Code Red events
  • Receive/send commands, information and request using two way radios. Perform radio checks with Officers. Assign radios to non-security staff
  • Inspects the Code Orange/Blue pager starting each shift and clear any code pager. Dispatch proper staff in case of Code Orange/Blue event
  • Proficiency in Microsoft applications
  • Compile, copy and distribute maintenance and construction announcements to designated department representatives and outside contractors
  • Database Maintenance / Process Performing Performs various clerical processes and documents and maintains various departmental databases
  • Maintain computer logs and records
Chicago, IL
Dispatcher, Public Safety
Chicago, IL
Crist, Mraz and Shields
Chicago, IL
Dispatcher, Public Safety
  • Inputs and retrieves pertinent information from a computerized database to assist University staff and the general public
  • Contacts external agencies such as paramedic, fire, ambulance, animal control and police services to handle critical incidents
  • Monitors intrusions, emergency telephones, fire-alarm systems and closed circuit television equipment
  • Utilizes and complies with proper security and radio procedures
  • May communicate scheduled and emergency utility outages to departments
  • Receives burglar alarms notifications from monitoring companies of all MCH facilities. Dispatch/cancel Police Department. Monitors cameras to ensure the proper actions or personnel is dispatched. Notified UCC Facilities Managers of burglar alarms and actions taking. Logs burglar alarm in the Public Safety dispatch log
  • Monitors sites for all MCH facilities for suspicious or unsafe events. Inspects all camera systems to ensure all cameras within the systems are online and recording. Reports malfunction to Supervisor and/or Manager and places work order. Review, records, files, and burn CD of incidents capture by cameras in all MCH facilities
present
Los Angeles, CA
Public Safety Dispatcher, Temporary
Los Angeles, CA
Volkman LLC
present
Los Angeles, CA
Public Safety Dispatcher, Temporary
present
  • Verify and input confidential information into a variety of law enforcement computer networks to ensure current and accurate records
  • Communicate clearly both orally and in writing sufficient to receive and convey instructions to perform the duties of the job
  • Perform other duties of a similar nature or level
  • Provide quality customer service
  • Provide support for police officers, other College employees, students, and the public
  • Perform official law enforcement and judicial support tasks such as data entry of police and various other reports, warrant entry, and validation
  • Monitor multi-frequency radio system while answering and screening incoming multi-line telephone calls in order to monitor and coordinate field unit activity
Education Education
Bachelor’s Degree in Your Resume
Bachelor’s Degree in Your Resume
Virginia Commonwealth University
Bachelor’s Degree in Your Resume
Skills Skills
  • Proficient in use of computers and printers, and/or ability to learn appropriate software applications
  • Proficiency in Microsoft applications
  • Ability to assess emergency situations, control disorderly conduct situations and combative patients
  • Able to sit for long periods of time and look at multiple computer screens at one time
  • Ability to Work under Pressure (GS-06, 07)
  • Ability to communicate effectively in English both verbally and in writing in order to carry out and communicate safety instructions
  • Ability to multi-task in a high paced stressful environment and keep calm in all situations
  • Ability to Hear and Communicate Effectively (GS-05)
  • 18 years of age or older
  • 30 wpm typing
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11 Public Safety Dispatcher resume templates

1

Public Safety Dispatcher Resume Examples & Samples

  • Receive telephone calls for service or reports of crime from the community
  • Dispatch Public Safety Officers via radio to handle incidents
  • Write reports of calls received and dispatched
  • Be capable of providing information to callers regarding the local business,residential, and entertainment communities within the South Park District
2

Public Safety Dispatcher Resume Examples & Samples

  • One year experience as a Public Safety Dispatcher. Experience dispatching for police/sheriff’s department highly desired
  • Requires a POST Basic Dispatch Certificate
  • An MPDS certificate from the International Academy of Emergency Dispatch preferred
  • Healthcare Provider CPR Certificate preferred
  • Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate
  • Possession of a valid California Driver’s license. Must maintain a valid California Driver’s license throughout employment
3

Dispatcher, Public Safety Resume Examples & Samples

  • Answers incoming telephone calls on a multi-line system. Disseminates all relevant information to appropriate persons via telephone or two-way radio to and to answer questions
  • Contacts external agencies such as paramedic, fire, ambulance, animal control and police services to handle critical incidents
  • Monitors intrusions, emergency telephones, fire-alarm systems and closed circuit television equipment
  • Contacts appropriate personnel to ensure the safety and protection of persons and property
  • Prioritizes incident reports and maintains an accurate log to meet Federal, State and University requirements
  • Inputs and retrieves pertinent information from a computerized database to assist University staff and the general public
  • Utilizes and complies with proper security and radio procedures
  • May communicate scheduled and emergency utility outages to departments
  • May be required to work closely with other dispatch centers
4

Dispatcher Public Safety Resume Examples & Samples

  • Travel for meetings, site visits and mission critical work may be required
  • Click the Submit My Answers button to submit your application package.It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date
  • Résumé (please visit our Resume Reference Page)
  • Other Supporting Documents (No Photos Please), if applicable, such as
  • Veterans Preference Documentation
  • College transcripts, if qualifying based on education
  • Documentation for Interagency/Career Transition Assistance Plan consideration. If you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above on the rating criteria for this position
5

Dispatcher Public Safety Resume Examples & Samples

  • Travel within and outside the Park will be required as part of the duties, as assigned
  • The nature of your duties and responsibilities in each position; and
  • Complete dates of employment period (e.g. MM/YY to MM/YY, MM/YY to Present, etc.); and
  • The number of hours per week spent in such employment for each position
6

Dispatcher Public Safety Resume Examples & Samples

  • 464255700
  • The service member's permanent change of station orders, including a statement authorizing the spouse to accompany the member to the permanent duty station, the specific location to which the member is assigned, reassigned, or transferred to permanent change of station orders, and the effective date of the permanent change of station
  • Verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage)
  • Verification of the member's 100 percent disability; and/or
  • Verification of the member's death while on active duty
7

Dispatcher Public Safety Resume Examples & Samples

  • 464197600
  • 002 - Competitive Merit Promotion, this applies to you if
  • 1) You are currently a Federal employee serving in a Permanent, competitive service career or career-conditional appointment with a lower grade or lower target grade, than what is being advertised in this announcement. You MUST provide your SF50
  • 2) You are a Reinstatement Eligible (former Federal employee who served under a Permanent, career/career conditional appointment in the competitive service) with a lower grade or lower target grade, than what is being advertised in this announcement. You MUST provide your SF50
  • 3) You are a VEOA Eligible (veteran's preference eligible or a veteran who has been honorably discharged and substantially completed at least 3 years of continuous active duty service). You MUST provide qualifying documentation as defined in this announcement to prove your eligibility under this specialty code
  • 003 - Noncompetitive and Special Hiring Authorities, this applies to you if
  • 1) You are, or were, a Federal employee currently serving, or did so previously, in a Permanent, competitive service career or career-conditional appointment, in a position at the same or higher grade (with the same promotion potential), as advertised in this announcement. You MUST provide your SF50
  • 2) You are a 30% or more compensable disabled veteran
  • 3) You qualify for a Veterans' Recruitment Appointment (VRA) for positions at GS-11 and below
  • 4) You are a person with a documented disability (Schedule A)
  • 5) You qualify under the Military Spouse preference
  • 6) You qualify as a Federal employee in an excepted position covered under an interchange agreement
  • 7) You are eligible for other special hiring authorities such as Peace Corps, Boren Fellows, ACTION/VISTA, etc
  • Click the Submit My Answers button to submit your application package
  • To fax your documents, you must use the following USAS Cover Page and provide the required information. Vacancy ID is 1913867
  • Click the following link to view and print the occupational questionnaire -View Occupational Questionnaire
  • Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items
  • Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission
  • Ability to operate multi-frequency radio and phone console
  • Knowledge of law enforcement dispatch laws, regulations, ordinances and procedures
  • Ability to use dispatch applications to perform law enforcement data entry
  • Résumé (including hours per week for each position held)
  • Other Supporting Documents if applicable such as
8

Dispatcher Public Safety Shen Resume Examples & Samples

  • OR--
  • Dispatch Operations (Equipment Operations)
  • Dispatch Operations (Procedure)
  • Dispatch Operations (Coordination)
  • Applying Technology to Tasks
  • Telecommunications Computer Systems
  • Communication under Stressful Conditions
  • Veterans Preference Documentation: If you are veteran with preference eligibility and you are claiming 5-points veterans' preference (TP) , you must submit a copy of your DD214 or other proof of eligibility. The DD214 must show your character of service. If you are claiming 10-point veterans' preference (CP, CPS, XP, Derived XP) you must also submit an SF-15, "Application for 10-Point Veterans' Preference plus the proof required by that form. You will not receive veterans preference for this announcement if you fail to provide acceptable supporting documents to verify/confirm your claim. For more information on veterans' preference and the required supporting documents visit FedsHireVets
  • Interagency Career Transition Assistance Program (ICTAP) or Career Transition Assistance Program (CTAP) Documentation: Current surplus and current or former displaced Federal individuals seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 33.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency separation notice, a copy of their most recent Performance Rating of at least "fully successful" or equivalent, and a copy of their most recent SF-50 personnel action noting current position, grade level, and duty location; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. For additional information, visit: Career Transition
  • Transcripts, if applicable
9

Public Safety Dispatcher Resume Examples & Samples

  • Acknowledges & dispatches PSO to emergency exit doors and responses to panic alarms/burglar alarms. Enable/disables/reset emergency doors alarms. Assigns enables/disables access levels to employees, contractors, medical student and private office’s badges. Adds employees, vehicles, and personnel information in badge profiles. Print new/replacement badges for all MCH facilities
  • Receives burglar alarms notifications from monitoring companies of all MCH facilities. Dispatch/cancel Police Department. Monitors cameras to ensure the proper actions or personnel is dispatched. Notified UCC Facilities Managers of burglar alarms and actions taking. Logs burglar alarm in the Public Safety dispatch log
  • Monitors sites for all MCH facilities for suspicious or unsafe events. Inspects all camera systems to ensure all cameras within the systems are online and recording. Reports malfunction to Supervisor and/or Manager and places work order. Review, records, files, and burn CD of incidents capture by cameras in all MCH facilities
  • Monitors fire alarms, communicates with monitoring companies in case of fire and/or troubles in the system. Places fire system on test for repairs, testing or other reasons. Dispatches all personnel when a fire alarm is received. ¬Announces using the page system of alarms events to all Hospital personnel. Silence, reset panels in Code Red events
  • High volume incoming call center. Answer on average 20 - 25 calls per hour with a duration of 10 – 15 minutes each call, with multiple (5) incoming lines. Answers phone calls in a professional and respectful manner. Receive emergency calls and dispatch the proper personnel. Assist visitors with directions on how to get to MCH facilities. Contact Police, Fire, or Rescue Departments depending on the emergency
  • Monitor ISENSIX continuously to ensure refrigerator temperature remain in normal range for approx. 150 refrigerators located throughout all MCH facilities. Ensures proper action to report any changes on freezer status (low or high temperatures, check links, check probes, battery power, etc.) to the proper channels to correct the problem. File work orders with facility operations. Log corrective actions in the ISENSIX system
  • Receive/send commands, information and request using two way radios. Perform radio checks with Officers. Assign radios to non-security staff
  • Accountability of all the keys assign to Security Department. Assign keys to the Public Safety Officers in the field. Keeping a log of keys assign to non-security staff. Ensures all keys are accountable for at the beginning and end of his/her shift
  • Inspects the Code Orange/Blue pager starting each shift and clear any code pager. Dispatch proper staff in case of Code Orange/Blue event
  • Completes check list for each shift. Audible alarms, panic alarms and escorts need to be log in the proper form. Work orders need to be printed and attached to the dispatcher daily reports. Smoker alarms and citations log data needs to be entered in the proper excel sheets before end of shift. Code Orange, Blue, and Red forms need to be filed in the proper cabinet
  • Monitors the TMS System continuously. All work orders most be completed by each shift. Work orders must be updated in the TMS system and removed if completed
  • Minimum of 6 months previous experience in hospital/hotel people oriented setting highly preferred
  • Ability to communicate effectively in English both verbally and in writing in order to carry out and communicate safety instructions
  • Ability to multi-task in a high paced stressful environment and keep calm in all situations
  • Bilingual Spanish highly preferred
  • Proficient in use of computers and printers, and/or ability to learn appropriate software applications
  • Proficiency in Microsoft applications
  • Able to sit for long periods of time and look at multiple computer screens at one time
  • Ability to run and walk fast to respond to an emergency situation that would require them to work as a backup in responding
  • Ability to assess emergency situations, control disorderly conduct situations and combative patients
10

Public Safety Dispatcher O A Resume Examples & Samples

  • Control Number
  • 464962400
  • It is the applicant's responsibility to verify that all information in their resume and documents, whether uploaded or faxed, are received, legible, and accurate. HR will not modify answers/documents submitted by an applicant. **
  • KNOWLEDGE OF DISPATCHING POLICIES AND PROCEDURES
  • ABILITY TO OPERATE EMERGENCY COMMUNICATIONS EQUIPMENT
11

Public Safety Dispatcher Resume Examples & Samples

  • Skill in Operating Automation, Dispatching, and Communications Equipment (GS-05, 06, 07)
  • Skill in Questioning Callers in Order to Provide Assistance (GS-05)
  • Ability to Hear and Communicate Effectively (GS-05)
  • Skill in Questioning Callers to Determine Problem (GS-06, 07)
  • Ability to Work under Pressure (GS-06, 07)
  • Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
  • Foreign education must be evaluated for U.S. equivalency in order to be considered for this position. Please include this information in your application package
12

Public Safety Dispatcher Resume Examples & Samples

  • You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use
  • You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver's license
  • You will be required to Variable-shift work, evenings, weekends, holidays, overtime and shift work
  • Select Apply. If you are not logged in, you will be prompted to login or create an account
  • Prompted to Start the Application Process by selecting "Start Application."
  • Select documents you want included in this application
  • Review package to acknowledge your documents were reviewed
  • Select if you want to include your demographic information
  • After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
  • Follow onscreen prompts and instructions to complete your application
  • Add the supporting documents by indexing your documents with the dropdown
  • While logged in, you can check the status of your application by selecting "+" next to the job title for this position
  • You can review or revise your application at any point during the open period of the announcement
  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job
  • Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and, indicate hours worked per week. If military or civilian, please include your rank and/or grade
  • Other Supporting Documents, if applicable, such as
13

Public Safety Dispatcher Resume Examples & Samples

  • Lateral applicants must possess a current valid California POST Dispatcher Certificate which is awarded to employees who have satisfactorily completed the POST Public Safety Dispatchers' Basic Course and completion of probation as a public safety dispatcher during previous employment
  • Entry Level applicants who meet the remaining minimum qualifications but do not already possess a current valid POST Dispatcher Certificate will be required to take the current California POST Dispatcher Entry Level Test administered by the UC Davis Police Department with a passing T-score of 50 or better in order to be considered for an interview
  • Applicants that do not possess a current Post Dispatcher Certificate and successfully pass the POST Dispatcher Entry Level test must successfully complete the POST Dispatcher Certificate Program within 12 months from the date of hire
  • Type 40 WPM
  • Skills to multi-task and communicate effectively with numerous interruptions and noise
  • Experience in making independent and complex decisions
  • Experience in documentation of information and maintaining records
  • Computer experience using word processing, spreadsheets, database programs, etc
  • Interpersonal communication skills to establish and maintain a cooperative working relationship in a customer service driven environment
  • Skills to understand, interpret and apply complex policies, codes, laws and procedures, and effectively and accurately communicate that information to others
  • Experience working in a medium sized 9-1-1 Public Safety Dispatch Center
  • Knowledge of the Incident Command System (ICS)
  • Knowledge of Computer Aided Dispatch
  • Experience or exposure to the public safety field
  • Experience in the operation and procedures of the Police and Fire Departments, campus emergency preparedness protocol as well as familiarity with Criminal Law, civil law, University Regulations, California Codes and Municipal Ordinances
  • Experience in the use of Teletype System (CLETS)
  • Experience in the use of a computerized radio systems and knowledge of radio codes that are governed by FCC regulations
  • Experience in the use of an E911 system; different telephone systems and multiline sets; Telecommunications Device for the Deaf (TDD)
  • Knowledge of laws that pertain to Federal Privacy Act, Public Records Act, penal code, civil code, vehicle code, DOJ policies regarding CLETS
14

Public Safety Dispatcher Resume Examples & Samples

  • Multitasking capability and clam, efficient function under stressful conditions are essential
  • Should be capable of operating the Computer Aided Dispatch system while simultaneously speaking on the telephone, radio or both
  • Discretion and the ability to keep all records, communications and other information in absolute confidence
  • The most important skills a dispatcher should have are the ability to prioritize and complete multiple time-critical tasks and to function calmly and efficiently under stressful conditions
  • Prior experience in any public safety field, including police, fire, EMS, or industrial security, is highly desirable
  • Other important qualities include: excellent written and oral English communication skills, good interpersonal skills, including the ability to work effectively with police personnel, students, staff and faculty, parents of students, non-affiliates, as well as the ability to deal professionally with confrontational situations or difficult people
  • Experience with computers, radio communications and light clerical skills are highly desirable
15

Public Safety Dispatcher Resume Examples & Samples

  • Use complex systems in the communications center, including cameras, computerized aided dispatch, and other systems typical of a law enforcement environment
  • Provide support for WVU Police and other departments within the University, including administration and investigations, as well as outside agencies requesting assistance or information
  • Perform general office and receptionist duties, including answering phones, filing, overseeing funds transactions, etc
  • Provide customer relations as the first point of contact in many cases to visitors, giving general information concerning the campus, events and directions
  • Conduct background checks and perform fingerprinting
  • Implement the activation of the emergency alert system for the main WVU campus, as well as the Potomac State and Beckley campuses
  • Perform field assignments, assisting with safety patrols, traffic and crowd control
  • Understand and interpret policies, procedures and protocols of the University and Police Department
  • Perform job duties in a high-stress environment, including successfully obtaining and conveying critical information in potential life or death situations
  • Understand various state and federal regulations, including FERPA, the Clery Act, and CJIS and FCC regulations
  • Be responsible for funds transactions and incident report controls with expungements and audits
  • Assume certain duties after hours for the Health Science Center and Facilities Management unit. May include weekends and holidays
  • Education of up to 18-months beyond high school
  • A combination of education and experience in criminal justice, law enforcement, communications or related field will also be considered
  • Ability to type at a minimum of 20 words per minute
  • At least six (6) months experience in the following
16

Dispatcher Public Safety Resume Examples & Samples

  • National Park Service (NPS) uniformed position. Employee will be required to wear a uniform and comply with NPS uniform standards. A uniform allowance will be provided to defray the cost of the uniform
  • This is a drug testing designated position
  • As a condition of employment, this position will be expected to obtain and maintain an Emergency Medical Dispatching certificate (EMD), i.e., within 6 weeks after being hired. This is not to be confused with an EMT
  • Travel, transportation, and relocation expenses will not be paid. Any travel, transportation, and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee
  • NOTE: Applicants must submit their application packages electronically or by fax. Applications/resumes and supporting documentation sent by mail (including email) WILL NOT BE ACCEPTED
  • To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process
17

Public Safety Dispatcher Supervisor Resume Examples & Samples

  • Minimum five years of progressively responsible dispatching experience in a comparable public safety communications center. To be considered comparable, experience must show proficiency with the same state laws and regulations, similar equipment and programs, and same range of dispatch and call taking services provided by UC Davis, i.e. police, fire and medical dispatch, using CAD and E911 equipment
  • Experience in supervising, training and evaluating staff
  • Possess a valid California POST Dispatcher Certificate
  • Experience with E911 Systems, phones, including Telecommunication Devices for the Deaf (TDD)
  • Working knowledge of Computer Aided Dispatch System (CAD)
  • Knowledge of various laws that pertain to Federal Privacy Act, Public Records Act, penal codes, civil codes, vehicle codes, Department of Justice policies with regards to California Law Enforcement Telecommunications System CLETS
  • Knowledge of techniques, procedures, policy and
  • Two-years' experience as a Public Safety Dispatch Supervisor
  • Knowledge of basic elements of a crime
  • Knowledge of basic elements of the evidence chain
  • Experience planning, coordinating, and directing the activities of dispatch staff
  • Skill to read and respond, analyze various and complex alarm systems for police and fire
  • General knowledge of campus and locations of buildings, streets, paths, as well as city of Davis
  • Knowledge of UC personnel policies, procedures, laws and requirements
  • Knowledge of policies and procedures for filling overtime, proper notification for equipment failures or after hour call outs for radio, computer or phone
18

Public Safety Dispatcher, Temporary Resume Examples & Samples

  • Receive, coordinate, and disseminate calls for emergency and non-emergency services and/or information internally and to external agencies in support of a 24/7 certified police agency
  • Prioritize incoming calls, determine type of response needed, and dispatch personnel and/or services as appropriate in accordance with established procedures
  • Obtain complete and accurate information in crisis and emergency situations
  • Verify and input confidential information into a variety of law enforcement computer networks to ensure current and accurate records
  • Maintain access to, and security of, highly sensitive materials
  • Monitor multi-frequency radio system while answering and screening incoming multi-line telephone calls in order to monitor and coordinate field unit activity
  • Operate computer terminal and monitor fire/security alarms
  • Operate multi-channel radios, computers, multi-line telephones, language interpreter service, and text telephone type (TTY) equipment
  • Access databases to respond to inquiries from a variety of sources
  • Perform official law enforcement and judicial support tasks such as data entry of police and various other reports, warrant entry, and validation
  • Provide support for police officers, other College employees, students, and the public
  • Communicate with co-workers, other departments, other agencies, and the public to obtain or provide information, including assisting at the visitor’s window
  • Provide quality customer service
  • Demonstrate interpersonal skills in interactions with coworkers, supervisors, the College community, and the general public
  • Perform other duties of a similar nature or level
  • Maintain confidentiality of information
  • Understand and comprehend multiple, simultaneous conversations
  • Communication and interpersonal skill with coworkers, supervisor and the general public, sufficient to exchange or convey information and to receive work direction
19

Public Safety Dispatcher Resume Examples & Samples

  • *IF YOU ARE UNABLE TO COMBINE THESE TWO DOCUMENTS, PLEASE SUBMIT YOUR RESUME ONLINE ON THE UCSF CAREERS WEBSITE. THEN PRINT YOUR COMPLETED POLICE DEPARTMENT EMPLOYMENT APPLICATION, PLACE IT IN AN ENVELOPE, AND MAIL IT VIA THE U.S. POSTAL SERVICE TO
  • High School diploma or GED equivalent
  • Successful completion of California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic Course
  • Passing Score on POST Entry-level Dispatcher Selection Test Battery
  • Public Safety Dispatcher includes satisfactory completion of a POST- certified, 80-hour Basic Complaint/Dispatcher course ; undergo a thorough background investigation; an evaluation of oral communication skills; the completion of 12 months probation; and the completion of a medical evaluation
  • Must be able to work shifts on rotational basis (days, swings and midnights); must be able to work on-call assignments and/or overtime as required
  • Ability to pass medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards
  • Knowledge of Police Dispatching Procedures Including the Operation of state-of-the-art Telephone and Radio Systems and minimum of one year of Public Safety Dispatcher work experience in an Emergency Communications Center (ECC)
  • Knowledge of Information Technology, personal computers and related software applications
  • Knowledge of Computer Aided Dispatch (CAD) and Records Systems
20

Assistant Public Safety Dispatcher Resume Examples & Samples

  • 3) Save both your resume and Police Department Employment Application as one document. Upload this combined document into your profile under "Resumes" on the UCSF Careers website and use it to submit to this position
  • High School diploma or GED equivalent or an equivalent combination of education and experience
  • Passing Score on Peace Officer Standards and Training (POST) Entry-level Dispatcher Selection Test Battery
  • Knowledge of Police Dispatching Procedures including the operation of state-of-the-art telephone and radio systems Effective written and verbal communications Must be able to work shifts on rotational basis (days, swings and midnights) Must be able to work on-call assignments and/or overtime as required Ability to pass medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards
  • Knowledge of Information Technology, personal computers and related software applications Knowledge of Computer Aided Dispatch (CAD) and Records Systems
21

Public Safety Dispatcher Resume Examples & Samples

  • CCTV Monitoring / Review Responsible for the monitoring and review of the campus CCTV system. Dispatches required resources as necessary upon discovering issues via CCTV monitoring. Reviews video as requested by supervision / management
  • Compile, copy and distribute maintenance and construction announcements to designated department representatives and outside contractors
  • Database Maintenance / Process Performing Performs various clerical processes and documents and maintains various departmental databases
  • Dispatch Logging Record all calls for service within the electronic dispatch system. Records should include the categorized type of request, the demographic information on the requestor, the location of the call, recording the officer(s) assigned to each call, the officer's dispatch time, on-scene time, and completion time, as well as any other pertinent information included within the narrative and associated with each call
  • Electronic Queries Performs electronic queries for vehicle registration, warrant information, and sex offender registration status as requested. Also performs queries of the employee parking lease database
  • Ensure patient safety by monitoring and initiating responses to building alarm systems including the pneumatic tube system, Johnson Control automated temperature control system, access control, security and panic alarms, Simplex fire alarm system and other alarms
  • Facilities Systems Responsible for monitoring and manipulating systems status for many of the Facilities Department systems including, but not limited to elevators, the fire alarm system, and medical gas systems
  • Hospital Safe Log Maintain the integrity and safekeeping of the Public Safety Department's safe and safe log. Logs all items, both in and out, of the department's safe
  • Key Control Maintains the integrity of the hospital's secured key system. Logs all keys, both in and out of the key box, and validates the authenticity of the request for any secured key
  • Maintain written logs for all calls and operations center activities as needed including calls received and dispatched, safe transactions, VCR tape, fire system, etc
  • Monitor all CCTV locations and rotate VCR tapes as indicated. Report malfunctioning cameras, obscured views, etc. Notice activity on the monitors and dispatch appropriate Facilities/HSS personnel to respond to a location
  • Operate facilities' work order system including receiving and opening ON DEMAND work orders, preventive maintenance work orders, work order closing and work order reporting
  • Provide clerical duties for Operations Center-related activities including preparing purchase orders, manual typing, word processing, filing and telephone answering as required
  • Radio Communications Responsible for dispatching all calls for service via radio. Responsible for two-way radio communications and responding to officer's needs as requested
  • Receive calls for service and dispatches appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio or automated system or Operations Center dispatchers may observe activity on the CCTV monitors which requires intervention
  • Responsible for monitoring and administration of the access control system. Enter and manipulate data and programs employee access cards as appropriate
  • System Monitoring Monitor and respond to various forms of inbound communications and alarm systems. This includes, but is not limited to the Public Safety Department radio frequency, telephones, intercoms, access control system alarms, fire system alarms, medical gas alarms, the hospitals emergency pager, and other emergent notices from outside sources (Statmedevac radio frequency, PA-HAN, PA Department of Health 800 mhz radio system, FRED Alert, etc.)
  • Under the direction of appropriate managers and supervisors schedules the work of outside service companies, i.e., elevators, utility companies, city water authority, etc. Prepare service outage announcements as required and distributes to all affected parties
  • High school diploma or equivalent required and two years of experience in one of the following required: Public Safety, Security, EMS, Maintenance and/or Utility Services OR
  • Associates Degree in related area
  • Previous dispatching experience preferred. Microsoft Office experience preferred
  • Problem solving skills necessary to balance multiple duties and effectively assign priorities
  • Ability to prioritize multiple communications functions and adjust to immediate needs (i.e., manage radio dispatch, telephone and alarm notification and monitor CCTV as it relates to the particular incident.)
  • Interpersonal skills necessary to interact with a wide range of physicians, administrators, directors, staff and families
  • Ability to effectively interpret and communicate via telephone and radio calls
  • Ability to adjust from tedium of viewing multiple CCTV locations to demands of an emergency
  • Capability of dealing with the inherent stress of the environment
  • Ability to function as a resource for Hospital staff and provide excellent customer service
  • Computer skills in both DOS and WINDOWS environments
22

Public Safety Dispatcher Resume Examples & Samples

  • Verify and input confidential information into a variety of law enforcement computer networks to ensure current, accurate records
  • Adhere to applicable laws and regulations regarding confidentiality
  • Monitor equipment, such as alarm systems, video monitoring system, card access system, 24-hour recorder system, and dispatch equipment to ensure they are working properly
  • Conduct periodic welfare checks by radio of other Department of Public Safety personnel
  • Enter, update, and retrieve information from teletype networks and computerized data systems regarding wanted persons, stolen property, vehicle registration, and stolen vehicles
  • Provide support for police officers, other college employees, students, and the public
  • Maintain computer logs and records
  • Criticall computerized dispatch test
  • Typing test – minimum of 35 words per minute
  • Arrests and warrants check
  • Fingerprint check
  • Polygraph
  • Intensive background investigation that includes disclosure of applicant’s use of illegal drugs or controlled substances
  • Applicable local, state, and federal laws and regulations
  • Police radio 10-codes and phonetic alphabet
  • Applicable computer programs and equipment
  • Alarm, radio, video, and security system equipment
  • Deaf and hearing impaired telephone equipment
  • Requirements for accessing confidential information from local, state and national databases
  • Operation of multi-channel radios, console computer terminals, and multi-line telephones
  • Work independently with little supervision
  • Multi-task and make decisions in high pressure situations
  • Distinguish color
  • Work alone and semi-independently in a 24 × 7 operation
  • Communicate clearly both orally and in writing sufficient to receive and convey instructions to perform the duties of the job
  • Resumeshould be up-to-date and account for and describe all gaps in employment
  • Letter of interest or cover letter should not exceed two pages, and should describe your knowledge, skills, abilities, and experience related to the duties and responsibilities of the position, as well as the strengths you would bring to the assignment. Cover letters/letters of interest are not required to be addressed to a specific person or persons