Quality / Safety Resume Samples

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K Schinner

Katharina

Schinner

8120 Emmanuelle Trail

Boston

+1 (555) 277 3284

8120 Emmanuelle Trail

Boston

Phone

p +1 (555) 277 3284

Experience Experience

Phoenix, AZ

Quality & Safety Manager

Phoenix, AZ

Steuber-Krajcik

Phoenix, AZ

Quality & Safety Manager

Familiarity with the development and operation of management reporting systems
Work collaboratively with Corporate Quality to develop, implement and sustain a behavioral quality-based program
Working knowledge of analytical methodology, statistical process control and continual process improvement
Empower workforce with stop work authority for quality breaches
Establish and track progress toward meeting the goals and objectives of process improvement initiatives
Supplier Quality Audit; Supplier performance monitoring & continuous improvement
Develop and implement program-specific process improvement initiatives

San Francisco, CA

Project Quality Safety Manager

San Francisco, CA

Renner and Sons

San Francisco, CA

Project Quality Safety Manager

Measure and improve Project quality performances
Ensures the Project Manager has full visibility on all quality aspects of the project and represents the Project Manager in front of the Customer for quality
Manage Non Conformities and Safety Issues and animate problem solving during project execution phase (internal & suppliers) – 8Ds management
Manage the Plan Project Quality (including quality management milestones : Project reviews, Audits …)
Complete Internal & External audits management
Ensure Project Quality Plan application, supports the Project Manager on the preparation of project milestones review
Manage Quality Training to be deployed within the project

present

Philadelphia, PA

Director, Quality & Safety

Philadelphia, PA

Wintheiser, Greenfelder and Conn

present

Philadelphia, PA

Director, Quality & Safety

present

Provides strategic oversight and management of system-wide, departmental or cross-functional quality improvement projects and programs
Evaluates and revises the Quality Improvement Program to reflect current developments, national trends, and best practices
Collaborate with key IT resources to utilize information technology in support of improvement work
Establish a QHSE Language and culture to promote QHSE
Applies quality improvement methodologies and tools such as PDCA, RCA, LEAN, Six Sigma and others to partner with departments to identify areas of quality improvement
Own the QHSE business system as a tool for QHSE performance
Develop tools and methodology to enhance QHSE standards

Education Education

Bachelor’s Degree in Engineering

University of Massachusetts Amherst

Bachelor’s Degree in Engineering

Skills Skills

Extensive knowledge of logistic systems, planning, quality control and supervisory policies, principles, procedures and techniques
ASQ Certified manager of quality and organizational excellence desired. Significant knowledge of the ISO 9000 series system
Strong analytical skills
Ability to develop and present senior staff-level briefings and management reports
Five (5) or more years’ experience in maintenance, modification and repair of tactical military aircraft systems of which at least five years is supervisory experience
Excellent communication, effective leadership and interpersonal skills
Previous experience planning and leading quality assurance audits
Working knowledge of analytical methodology, statistical process control and continual process improvement
Eight (8) years progressively responsible experience in related field
Eight (8) years of progressively responsible experience in related field

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Director Quality & Safety Resume Examples & Samples

Bachelor’s degree in healthcare related field
A minimum of 5 years recent acute hospital experience which includes experience in a role with leadership/supervisory responsibility, and experience in quality assessment, performance improvement, or continuous quality improvement
Minimum of five (5) years’ experience directly related to healthcare. Experience must include healthcare operations, project management roles, healthcare consulting, and strong healthcare analytic responsibilities with hospitals or hospital systems
Experience in use of Excel, Access, Word, and PowerPoint applications with proven ability to work within and generate statistical reports
Ability to read, write, hear, and verbally communicate in English to the degree required by the job
Must possess excellent written and verbal interpersonal communication skills, including a strong ability to make presentations to a variety of professional and lay audiences
Possess a valid California driver’s license. Able to travel locally and occasionally out of area. Able to travel either alone or in a group
Ability to function independently with minimal management required
See Attached statement of Physical, Mental and Environmental Factors Form
Current California Registered Nurse License
Master’s degree in a healthcare or leadership related field
Recent Project Management experience in a healthcare setting. Project management training or certification
Recent experience directly related to creation, manipulation, and management of complex data sets, analytical tools, and database applications for healthcare organizations
Lean and/or Lean Six Sigma Black Belt Certification or significant experience in use of lean concepts and willing to become certified

Quality & Safety Manager Resume Examples & Samples

Extensive knowledge of logistic systems, planning, quality control and supervisory policies, principles, procedures and techniques
Working knowledge of analytical methodology, statistical process control and continual process improvement
Familiarity with the development and operation of management reporting systems
Ability to develop and present senior staff-level briefings and management reports
Demonstrated experience with process improvement approaches and change management
Excellent communication, effective leadership and interpersonal skills
Bachelor’s degree in quality, business management, or engineering; master’s degree preferred
Eight (8) years progressively responsible experience in related field
Minimum of 5 years experience in military planning and operations
Must be familiar with O- and I-level aircraft maintenance procedures
ASQ Certified manager of quality and organizational excellence desired. Significant knowledge of the ISO 9000 series system
ISO 9000 Lead Auditor qualification preferred; knowledge of safety standards and general experience in dealing with environmental issues
Certified Six Sigma Black Belt preferred

Quality & Safety Manager Resume Examples & Samples

Bachelor’s degree in quality, business management, engineering or related discipline preferred
Eight (8) years of progressively responsible experience in related field
Five (5) or more years’ experience in military planning and operations

Quality & Safety Manager M/F Resume Examples & Samples

Ensure key performance metrics are reviewed on a daily, weekly, or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity
Gain expertise in key process paths and exception handling ensuring that process discipline is adhered to across all shifts, departments and locations
Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations at the different locations
Coordinate maintenance and random counts in accordance to network count strategies ensuring compliance and consistency across all external fulfilment locations
Plan for & identify root causes of inventory deviation through cause & effect analysis
Review & analysis of customer defect data with development of corresponding action plans with our partner operators to reduce defects
Candidate must be able to teach, educate and influence managers and associates on the importance of inventory control & quality assurance
Undertake risk assessments as required and follow up control measures to completion across all external fulfilment location in conjunction with our operational partners
Check daily metrics and callouts from the external fulfilment locations
Deep dive data in to monitoring of all safety incidents at external fulfillment locations
Advise Associates and Managers on legal requirements within the level of a Auditors knowledge
Monitor the external fulfilment locations for compliance to their Company safety procedures
Support, accident investigations, near misses and incidents to establish root cause
Undertake projects and information gathering to establish hazards and level of risk within the external fulfilment locations
Be involved in undertaking action plans to ensure continuing compliance with local fulfilment locations standards and current legislation
Be able to maintain confidentiality in matters involving Safety investigations
Must have NEBOSH Certificate / diploma
Must be willing to attain, within an agreed timescale, qualifications in NVQ5 / NEBOSH Diploma
Candidates with degree (or equivalent) qualifications
Inventory & Quality Assurance Management experience
Possess strong verbal and written communications skills; demonstrated ability to organize vast amounts of data and possess solid time management skills
Must be resilient, focused problem solver and self-starter with the ability to multi-task and prioritize in a complex environment
Proven ability to influence without authority at all levels of the organization
Capable of working the entire MS Office suite, especially Excel. MS Access experience is a plus
Flexible and adaptable to meet the needs of the business whilst contributing to a positive team environment
Supervisory experience in a Distribution or Manufacturing environment
Strong analytical, math, data analysis, listening & communication skills
APICS Certification
Candidate must be a quick study on various software systems and data analysis tools
Experience with Lean and Six Sigma methodologies

VP of Quality / Safety Resume Examples & Samples

Leads organizational performance efforts for JCAHO, core quality measures, COP and regulatory and all other accrediting and regulatory agencies. Ensures compliance with JCAHO, and all legal, regulatory and accrediting agency requirements are met
Develops and implements educational programs for employees, medical staff and board members on analysis of risk assessment, historical and concurrent occurrence and claims data and national trends
Ensures and contributes to continuity of care through demonstrated use of interdisciplinary team approach to patient care. Collaborates, shares pertinent information with members of the healthcare team regarding the risk management program

Project Quality Safety Manager Resume Examples & Samples

Ensures the Project Manager has full visibility on all quality aspects of the project and represents the Project Manager in front of the Customer for quality
Carries out all necessary preventive and corrective actions including CONQ reduction actions and Return on Experience management
Ensures that the internal processes needed for the Project Quality management system are defined, deployed, implemented, monitored and maintained
Coordinate with Units and Product Lines Quality Manager, ensure consistency between quality requirements from Customer down to each units/Product Lines for the project quality execution
Authorises product delivery and presentation to the Customer
Checks the efficiency of corrective actions and the products validation
Participates in Design Reviews
Is in charge of the Project Quality Reports
Builds the Quality Assurance Plan and corresponding organisation in the project,
Participates in the definition of the Quality targets for all work packages of the project
Ensures that formal management milestones (Tests, Audits) are planned and consistent
Animates problem solving using 8D tool and reports to management including Top 10 issues
Organises on a regular basis internal quality meetings including Alstom sites quality network and external as required
Ensures an efficient implementation of Requirement Management related to product final quality or customer satisfaction
Ensures an efficient implementation of Risk Management practices (FMEA) by anticipating risk related to the product final quality or customer satisfaction (Quality Control)
Organises / performs quality audits, manages the Non Conformity Report (NCR), as deviations from product requirements or from applicable processes
Arranges capture and capitalization of REX, customer feedback
Engineering degree/diploma or equivalent experience
Awareness on Processes and Products delivered in the project,
Experience in Quality / Audit is desirable
Awareness on Processes and Products delivered in the project
Understanding of relevant quality standards e.g. ISO9001, IRIS, CMMI and/or AEO requirements
Proficient IT knowledge and skills (MS Office)
Rigor and discipline, ability to say no, resilience
Analytical skills and system minded
Solid written and spoken communication skills
Team oriented with the ability to work independently

Quality & Safety Manager Resume Examples & Samples

Responsible for the quality of assembly of products such as Automated Teller Machines and Spare Parts
Leads the Safety efforts and culture of the over all facility
Should handle Supplier, Process/Product & Field Quality
Familiar with Assembly, sheet metal fabrication & plastic molding processes
APQP / SPAP process familiarity
Supplier Quality Audit; Supplier performance monitoring & continuous improvement
Receiving inspection, test plan preparation, sampling standards
Customer complaints analysis & action
Drive Quality improvement projects including Six sigma
Knowledge of statistical problem solving tools
Knowledge of International standards for Product quality, safety & reliability
Exposure to leading improvement initiatives for various processes & introducing new concepts
Thorough knowledge of Minitab, FMEA, DOE, SPC, ISO9001/14001/18001
Quality and Safety Management Representative
Ensure adherence to Standards - ISO 9001: 2008, OHSAS 18001:2007 & EMS
Plans and implements safety policies and procedures in compliance with local, state, and federal
Interact and is an active participant of a Global Operations team of Quality and Safety Managers
Bachelor’s Degree or equivalent experience with 8 – 10 years manufacturing and quality and safety experience preferred
Experience with assembly of electro/mechanical small mechanisms helpful. Must be computer literate, possess good written and verbal communication skills and financial/budgeting knowledge
Must be able to work in and manage in a matrix organization and team environment

Director, Quality & Safety Resume Examples & Samples

Establish and Lead all QHSE Key initiatives and programs
Identify and manage QHSE Assurance and Governance in the Business Processes
Expand the FSG QHSE programs to suppliers and vendors
Develop, enhance and monitor the QHSE competency of the AP leadership and AP teams
Monitor and conduct systemic evaluation of high impact Non-Conformance of QHSE principles
Own the QHSE business system as a tool for QHSE performance
Develop tools and methodology to enhance QHSE standards
Establish QHSE as part of the organization climate
Establish a QHSE Language and culture to promote QHSE

Quality / Safety Rn-contract With Benefits Resume Examples & Samples

Ability to gather, interpret and conduct analysis of internal data and formulate conclusions
Assists in planning process and work plans for assigned project, may facilitate or assist in facilitation; and monitors and documents progress
Ability to assess competency, intervene when appropriate
Ability to prepare and analyze data in support of HIIN with monitoring and reporting of progress
Participates in developing, evaluating, revising and communicating policies and processes related to HIIN
Provides advice and guidance to team members on planning process and helps ensure key initiatives align with overall hospital strategy
Participates in defining improvement goals; ensures quality and performance goals are established and measured
May assist with other projects, special studies, ad hoc reports, data for presentations, etc., as required
Assumes responsibility for other related duties as assigned
3 to 5 years of experience working as a Registered Nurse
Action-oriented, results-oriented, capable of developing relationships at varied levels
Ability to plan, organize, prioritize work independently and meet deadlines
Experience working in a high performing team
Clinical background in performance improvement
Ability to make effective oral presentations and prepare concise written reports for a variety of audiences
Ability to manage projects and lead teams in a matrix environment
Ability to work effectively with people both individually and in groups to manage conflict
Knowledge of principles of adult learning and teaching
Demonstrated ability to work effectively with multiple stakeholders to achieve improved measurable results
Provides leadership and oversight in direct support of the Patient Safety and Quality initiatives to reduce hospital acquired conditions and harm to patients
Focuses on results and desired outcomes setting a climate of achievement
Strong interpersonal and communication skills with the ability to deal effectively with customers, peers and senior executive management and the ability to present reports orally or in written form in a clear and effective manner
Strong organizational skills with a demonstrated ability to manage multiple tasks, activities and priorities
Experience leading projects including project management skills and ability to manage multiple priority projects simultaneously to meet objectives and key deadlines
Additional direct and indirect responsibilities and/ or consultative responsibilities may be assigned
Ability to work independently as well as collaboratively with team, including often leading the team
Is dedicated to meeting and exceeding the expectations and requirements of internal and external customers

Quality / Safety Rn-contract With Benefits Resume Examples & Samples

Ability to prepare and analyze data in support of HEN 2.0 project with periodic monitoring and reporting of progress
Participates in developing, evaluating, revising and communicating policies and processes related to HEN 2.0 project
Demonstrated ability to work effectively with multiple stakeholders
Provides leadership and oversight in direct support of the Patient Safety and Quality initiatives under HEN 2.0
Ability to work with independently

Regional Quality & Safety Manager Resume Examples & Samples

Develop the Quality and HSE assurance team across the region to drive practical improvements and preventative actions to ensure projects are delivered to quality, cost and time requirements
Create and implement processes and systems, supported by relevant business standards, to drive, measure and improve project execution
Work closely with Project Management, Technical Operations and Engineering to proactively identify and reduce risks and to perform root cause investigation when Quality non-conformities or HSE incidents occur
Ensure that there are specialists with the right QHSE competence in all sites within the Region, working with site management and Divisional QHSE management
Act as a change agent for embedding quality in our way of working and champion, support or lead quality improvement initiatives throughout the region and division
Overall responsibility for Quality and HSE Management and reporting to senior management
The Region APAC Head of QHSE is a member of the Regional management team an
1 Managing Direction – Strategy
Strategic thinker who can build clarity from complex information
Process driven and methodical but with the ability to be creative
A team player who communicates affectively with colleagues sharing information
Able to form a ‘helicopter view’ of the business
Knowledge of IRIS and ISO standards, and Quality processes and tools
Knowledge of Quality tools (problem solving, 8D, FMEA, …)
Keen interest in international markets and sensitive to cultural differences
Influencing the local management team with quality mindset
Good understanding of how multiple functions contribute to achieving business objectives
Customer focus and the drive to improve the safety and efficiency of the way our business operates and how this affects the client is crucial
Communicate complicated or delicate issues with important impact on the business
Ability to interact, challenge and build business relationships at a wide variety of levels in the organization to ensure broad ownership and accountability for progress on strategic objectives and improvements
Demonstrates strong communication and diplomacy skills and the ability to guide, influence and convince others and communicate complex concepts
Additional information and elements to consider
Proficiency in local language and English, both written and spoken, is required: Written communications skills are essential when developing reports and correspondence

Manager, Laboratory Quality & Safety Resume Examples & Samples

Education: Bachelors degree in biological science or related field; and
Experience:Five (5) years professional level experience in a medical laboratory, including one (1) year of supervisory experience OR an equivalent combination of education and experience
Licensure: Certified as a Medical, Cyto or Histology Technologist with the AmericanSociety of Clinical Pathologists

National Construction Quality & Safety Manager Resume Examples & Samples

Strong knowledge of home construction
Ability to read understand and implement adjustments to architectural and structural blueprints, off-site improvement plans & soils reports
Knowledge of relevant building codes, all scopes of work and quality Standards
Expertise in BuildPro and Hyphen
Proficient in Microsoft applications including Outlook, Excel, Word and Project
Education/Certification(s)/Experience
Minimum of 5 years of relevant construction experience or education required
BA or higher education preferred

Quality & Safety Field Supervisor Resume Examples & Samples

Performing daily field quality and safety audits
Schedule quality and safety reviews with the homeowners utilizing the assistance of our scheduling team
Using tools to verify that installation practices are up to company standards
Perform site visits to ensure compliance to company and OSHA safety standards
Ensuring install and safety integrity through follow up meetings with the Operations Manager and Installation Crews
Using back end analytics to increase efficiency of installation and safety practices within the assigned markets
Assist with training and new practice/product implementation
Continual research and coordination with multidisciplinary teams within Vivint Solar organization
Reporting back to leadership with findings that require additional review
Answer process and procedural questions raised by QS Techs, Regional OM’s, OM’s, and install techs in your designated area
Gather requested data for Sr. Manager, Directors, and VP’s
Train new QS Techs as they are hired
Disseminate information to QS team members as requested
Assist the Sr. Manager and Directors of Quality and Safety with other tasks as assigned
Incredibly Detail oriented and impeccable organizational skills
Impressive verbal and written communication skills
Ability to prioritize and handle multiple tasks simultaneously
Ability to achieve set goals and independently monitor progress of said goals
Adaptable to affect change in the work environment
Ability to work in a team environment, as well as independently
Ability to read and understand PV CAD designs
An extremely discerning eye with an above average attention to detail
Must be able to dictate and disseminate policy in an authoritative manner to cross functional groups
Mastery of company policy, SOP’s, NEC, and OSHA standards
3-5 years minimum experience in the photovoltaic industry in a relevant role
Current Journeyman certification preferred but not required
Mastery of solar installation practices, NEC codes, and OSHA standards
1-3 years minimum experience in a supervisory role
1-3 years experience enforcing company and regulatory (NEC, OSHA, etc) policy

Quality & Safety Manager Resume Examples & Samples

Work collaboratively with Corporate Quality to develop, implement and sustain a behavioral quality-based program
Serve as a quality liaison with Corporate Quality and ensure consistent practices and deliverables meet quality standards
Implement corporate-sponsored best practices for quality assurance processes; develop and utilize benchmark-based metrics, and develop & maintain reporting on these measures to ensure continuous improvement and provide needed information to internal and external stakeholders
Prepare, maintain, enforce, and update the QC plans to drive performance using ISO 9001:2000 standards across the programs
Provide oversight of ES&H Programs and integrate them into the QMS
Develop, maintain, and analyze program(s) metrics
Prepare and submit functional area deliverables on schedule in accordance with requirements
Ensure compliance with ISO 9001:2000 standards
Empower workforce with stop work authority for quality breaches
Ensure compliance with policies and procedures and provide guidance on related disciplines
Seek, share and assist in institutionalizing best practices
Develop and implement program-specific process improvement initiatives
Establish and track progress toward meeting the goals and objectives of process improvement initiatives
Ensure operational personnel comply with established and applicable DI policies and procedures
Conduct audits, inspections to ensure compliance with DI policies and procedures and implements corrective actions as required
May serve as liaison between programs, or various governmental agencies inside or outside the United States
Develop, collect and report performance metrics as needed
Participate in the identification and implementation of all continuous process improvement activities
Perform other qualified duties as assigned
Extensive knowledge of planning, quality control and supervisory policies, principles, procedures and techniques
Minimum of 5 years experience performing in an aviation quality assurance role
ASQ Certified manager of quality and organizational Excellence desired
Significant knowledge of the ISO 9000 series system
ISO 9000 Lead Auditor qualification preferred; knowledge of Safety standards and general experience in dealing with environmental issues

Children S Hospital Quality & Safety Resume Examples & Samples

Assists in the measurement, evaluation and reporting of clinical and operational performance of the Children's Hospital as well as status of various improvement initiatives
Under the direction of the Performance Manager facilitate multidisciplinary teams using Six Sigma, LEAN, CAP and other available methodologies to achieve agreed upon performance goals
Under the direction of the Performance Manager perform periodic gap analyses and action plan development to ensure conformance with national patient safety and clinical quality initiatives including: Joint Commission National Patient Safety Goals, NQF Safe Practices, and Leapfrog Group Quality "Leaps"
Provides mentoring and training to Children's Hospital staff engaged in unit-based or cross-departmental improvement efforts
Under the direction of the Performance Manager, VP and Nursing Director identifies and manages resources required to successfully execute projects
Serves on Children's Hospital committees including Quality and Safety, Operations Group, and Patient Services Leadership or similar activities
Serves as representative of Children's Hospital on YNHH-wide committees including Patient Safety Committee, Performance Improvement Leadership Group, or similar activities

Quality & Safety Manager Resume Examples & Samples

Bachelor’s degree in quality, business management, engineering or equivalence related work experience
Previous experience planning and leading quality assurance audits
ISO 9110 Lead Auditor qualification preferred; knowledge of safety standards and general experience in dealing with environmental issues

Project Quality & Safety Manager Resume Examples & Samples

Experience in Quality / Audit (3-5 years)
Quality tools and problem solving
Relevant standards [ISO 9001, CMMI, Cenelec, IEEE …]
Product knowledge
Project Management & Risk management
Rigor and Discipline
Ability to manage teams in cross and multicultural relationships
Customer oriented
Data driven
Ability to say no
Leadership of competence and influence : ability to persuade and convince

Project Manager, Quality & Safety Resume Examples & Samples

Certification or experience in process improvement and/or quality management required
Minimum 5 years of experience in Outpatient or Hospital-based clinical position
Skilled in safety/risk assessment, project management, group facilitation, data analysis, leading interdisciplinary teams
Experience with managing quality and safety initiatives preferred
Knowledge of /familiarity with national standards for quality, safety and healthcare standards preferred
Knowledge and experience of MS Word Office, Sharepoint, and project management tracking tools desired

Medical Director, WBH Quality & Safety Resume Examples & Samples

Create a culture of continuous improvement and safety that is systematic, just, outcome-based, and aligned with the strategic priorities of Lancaster General Health
Develop evidence-based clinical practice guidelines to reduce variation in care by leading the Women and Pediatrics clinical effectiveness team and the OB/GYN care management team. Provide the leadership to garner approval of patient care guidelines, admission and discharge criteria, policies, and procedures
Develop, implement, and monitor process and outcome quality measures and patient safety/risk reduction initiatives at Women & Babies Hospital
Promote multi-disciplinary rounding; establish, maintain and attend labor and delivery board sign-out; participate in multi-disciplinary high-risk patient review committee
Establish and participate in chain of communication and command. Meets regularly with the Chair and Chiefs within OB/GYN, Director of Nursing WBH, and SVP Operations WBH
Provide medical oversight of patient care at WBH assuring that all professional services are rendered in accordance with the established standards and policies; the requirements of the federal, state and local governments and the Joint Commission
Provide leadership for the multi-disciplinary peer review in the Women’s Service Line
Create a collegial, safe, respectful and professional workplace by leading using Crew Resource Management principles
Establish patient and family-centric care model with focus on improving the patient experience
Lead medical staff education for those practicing at WBH through the routine use of drills and simulation by serving as a role model for physician participation in these activities
MD or DO in OB/GYN
Medical Staff credentialing requirements must be met
Medical leadership within an acute care environment with knowledge in the areas of patient safety, quality, and performance improvement strategies
A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program
Medical leadership of a quality or patient safety committee at the department or hospital level including knowledge in the area of information and decision support systems and their applicability to clinical effectiveness/outcomes management preferred
Participation on regional, state or national quality committee(s) preferred

Quality & Safety Fellow Resume Examples & Samples

Education: Completion or near completion of an MHA or MBA program
Experience:. Demonstrated experience using advanced Excel features and statistical methods required
Other: Outstanding communication skills with all levels of management and company personnel (oral, written and presentation). Ability to work collaboratively with diverse groups

Quality & Safety Manager Resume Examples & Samples

Safety Policy
OSHA & Red Cross
Reporting on accidents
Audits
Quality Inspection
Train inspectors
Construction Boot Camp Trainer
50/50 Quality & Training

Director Quality, Safety & Experience Resume Examples & Samples

Assume leadership role in the development of process improvement opportunities related to changes in clinical practice to support organizational goals. Apply innovative and creative skills to ensure that the process improvement opportunities are identified and addressed as well as meet the needs of quality and safety goals, and meets regulatory guidelines
Coach and advise professional staff in the formulation of their development plan
Collaborate with professionals across UPMC to identify and support joint educational opportunities to change clinical practice. Active participation on System Quality, Safety, Regulatory, Infection Control, and Patient experience teams
Complete performance reviews to maintain compliance
Conduct an analysis of clinical variance trends and recommendations for clinical practice changes. Investigate and implement creative methods to improve process
Demonstrate a collaborative leadership role in the External Regulatory Survey process, to ensure compliance and continual readiness for accreditation and licensure surveys
Demonstrate an interactive leadership style that influences thinking and reshapes the quality environment
Demonstrate initiative to address complex, high-risk problems and translate them into opportunities and challenges with all levels of management
Demonstrate responsiveness to the changing priorities and targets in the field of quality and patient safety, and patient experience
Develop relationships and integrate all team members including physicians into the team's work. Report program findings, results, and changes at various settings and meetings. Form relationships with various setting in the continuum of care based on program issues/work
Develop, implement, or utilize appropriate existing system data management capability that supports clinical program initiatives, decision support and regulatory compliance
Effectively participate and engage in activities to support and achieve organizational strategic goals including an analysis of quality programs and patient care outcomes
Ensure budgetary standards/expectations are met by monitoring and maintaining expenses and man-hour utilization
Implement programs and activities, which support the organization's quality goals. Provide oversight for all appropriate UPMC pay for performance programs
Lead multidisciplinary teams, as assigned, in the development and ongoing progress of clinical outcomes to achieve organizational objectives of reducing resource utilization while promoting quality patient outcomes
Make decisions and evaluate outcomes with adequate knowledge, information and consideration of physician stakeholders and members of the all departments
Manage all human and financial aspects of the department to assure that standards for quality and cost effectiveness are met. Prepare annual man-hours; expense and capital budget for responsible cost centers based on an analysis of needs of patients, clinical programs, staff and physicians
Provide administrative oversight for Infection Control including surveillance, data collection, education, and collaboration to reduce HAI's
Provide collaborative leadership on a consistent basis that smooth the interface points within the complex matrix environment that includes UPMC, employed physicians, private practice, and multiple clinical sites
Provide input into CQSI data analytics development and reports
Provide leadership and preparation for Regulatory Compliance including DOH Licensure and Joint Commission Accreditation Surveys
Provides administrative leadership and overall direction to the Quality, Patient Safety, Regulatory, Infection Control, and the Patient Experience functions
Recommend changes to policies and procedures to senior leadership. Provide oversight of Policy and Procedure Committee and the revisions and improvements to the process
Responsible for ensuring implementation of a Patient Experience /Relations Program
Serve as the senior internal consulting resource for clinical measurement, analysis and reporting
Serves as Facility Contact for PHC4 and PHCQA
Serves as the local leadership contact, in conjunction with Patient Safety staff, for the UPMC Risk Management department and collaborates as such
Works collaboratively with CQSI to ensure current and future obligations are met with respect to Public Reporting of quality outcomes
Masters Degree in Health Care related field required
Five years of related experience in quality, risk management or patient safety
Three years of leadership experience
Advanced interpersonal communications skills to assure a collaborative positive culture of quality and safety Knowledge of various aspects of quality and process improvement through IHC, IHI, Lean Systems management and other techniques
Experience in effective presentation of quality efforts to medical professionals of multiple disciplines
Excellent interpersonal skills and demonstrated Leadership qualities knowledge of Clinical Practices Knowledge of regulatory requirements of multiple accrediting organizations including TJC, DOH and CMS
Ability to effective and succinctly communicate verbally and in writing to all levels of the organizations
Experience as a RN highly preferred

Project Quality Safety Manager Resume Examples & Samples

University Degree in Engineering
Quality specific training desirable
Engineering Background with 2yearrs or more of experience (transport industry preferred)
Quality management: ISO 9001 Knowledge. Experience in the deployment and definition of a Quality Management System. Audits realisation (process and inspections)
Supplier Quality Management
Good overall knowledge of problem solving methods and tools (PDCA/FMEA/5WHYs,..)
Rigorous, Analytical & Adaptability
Good Communication and interpersonal skills. Team work
Conflict Management and multitasking
Customer Focus / Management skills

Director, Quality & Safety Resume Examples & Samples

Provides strategic oversight and management of system-wide, departmental or cross-functional quality improvement projects and programs
Develops and implements operating policies and procedures; interprets and ensures compliance with policies and quality standardsDirects the processes that provide relevant data, reports, and education to support a continuous quality improvement environment
Evaluates and revises the Quality Improvement Program to reflect current developments, national trends, and best practices
Ensures provisions of regular and comprehensive quality reporting to Clinical Departments and Patient Care Services including targets, trends and regulatory requirements, case specific data, and information floW requirements in accordance with the Quality Plan
Ensures existence of and staffing for clinical department quality committees including agenda preparation, minutes, correspondence, and facilitation of improvement initiatives
Provides consultation to ancillary support and clinical departments across Dimensions Healthcare System to establish quality indicators, analyze quality data, identify trends/patterns and formulate plans for resolving issues/problems
Coordinates special quality improvement projects and studies. Identifies resources needed, persons to be involved and the logistics of accomplishing the project
Collaborate with key IT resources to utilize information technology in support of improvement work
Engages key stakeholders during the continuous improvement process to ensure that projects are identified, prioritized and implemented in a timely and effective manner, tracks and reports progress on such projects
Applies quality improvement methodologies and tools such as PDCA, RCA, LEAN, Six Sigma and others to partner with departments to identify areas of quality improvement
Leads process improvement projects by working with multi-disciplinary teams to synthesize findings, develop practical improvement recommendations, lead execution of initiatives and monitor performance metrics throughout the health system
Prioritizes recommendations based on ease of implementation and expected impact

Mhlb-director, Quality & Safety Resume Examples & Samples

5 years experience directly related to healthcare. Experience must include healthcare operations, project management roles, healthcare consulting, and strong healthcare analytic responsibilities with hospitals or hospital systems
Willingness to dress and act in a professional manner at all times
Ability to communicate effectively with a wide variety of personalities and departments, including medical staff members
Current CA Registered Nurse License
Master's Degree in a healthcare or leadership related field

Stch-director, Quality & Safety Resume Examples & Samples

Bachelor's Degree in healthcare related field required
5 years recent acute hospital experience which includes experience in a role with leadership/ supervisory responsibility, and experience in quality assessment, performance improvement, or continuous quality improvement
Ability to function independently with minimal management
Must possess a valid CA Driver's License. Able to travel locally and occasionally out of area. Able to travel either alone or in a group
Experience using Excel, Access, Word and PowerPoint applications with proven ability to work within and generate statistical reports
Ability to read, write, hear and verbally communicate in English to the degree required by the job
Current status as a Certified Professional in Healthcare Quality

Manager, Dialysis Quality & Safety Resume Examples & Samples

Bachelor's Degree in Health Administration, Business Administration, Project Management, Nursing, or related field
Five (5) years experience working in a health care setting, including: Two (2) years related experience in program support, project management and communications; or Two (2) years of supervisory or management experience
Demonstrated success in overseeing multiple projects, especially those incorporating continuous process improvement methodologies

Quality / Safety Manager Resume Examples & Samples

Lead cross-functional teams in complying to OSHA guidelines and continuous improvement activities
Manage safety program at site(s) as required
Initiate and drive projects to improve safety, quality, cost and delivery
Master and communicate the customs, procedures, protocol and policies of the documented Quality Management System--ISO9001:2015
Document all transactions as designated
Continually improve task accuracy and time requirements
Ensure routine adherence to product and safety procedures through documented auditing
Provide process improvement recommendations based in analysis of data and risk assessment
Effectively work with a team and across all departments
Assist in defining quality standards, prepare inspection or test procedures, and determine inspection points
Review and evaluate in-process nonconformities, obtain disposition and implement containment, corrective and preventative action
Assist in review activities for new and revised Design documentation
Interface with customers, vendors, and various company departments to prevent and/or resolve quality issues
Apply SPC principles as appropriate to maximize reliability and inspection efficiencies
Peform supplier audits, evaluations, and supplier development training, as needed
Perform analysis of Company objectives/targets and prepare detailed reports for management on quality metrics, trends, and improvement actions
Work with minimal supervision and maximum self-motivation
Support managers with implementation of environmental compliance, programs and procedures
Maintain electronic and manual records
Comply with all applicable U.S. export control and security regulations
Bachelor's Degree in Engineering (or related field) and/or five (5)+ years of direct work experience
Demonstrated experience in developing inspection procedures, identifying key process control points, technical writing, auditing, statistical reporting, and defining inspection criteria
Communication skills, leadership capabilities, and the ability to work with a team or individually
ASQ and OSHA Certifications preferable
Ability to adapt to changing work environments, hours, conditions, and processes
Lift objects from one level to another (50 lbs. or less)
Carry objects (30 lbs. or less)
Climb stairs, ramps, ladders, etc
Stoop/crouch by bending your legs or bending down/forward at the waist
Reach by extending the hands/arms
Travel (less than 10%)
Sit in a normal seated position
Walk around the facility on foot
Stand on your feet
Add, subtract, multiply, divide and record, balance, and check results for accuracy
Understand, remember, apply, and communicate oral and/or written instructions or information
Understand and follow basic instructions
Organize thoughts and ideas into understandable terminology
Apply common sense

VP of Quality & Safety Management Resume Examples & Samples

Actively contributes to and works toward hospital wide improvement in meeting core measures, patient safety and service excellence goals
Ensures the coordination of communication from the Quality Committee regarding activities of quality improvement teams and projects throughout the organization. Provides relevant and timely feedback to directors to improve services and processes
Demonstrates responsibility and accountability in managing productivity standards. Continuously evaluates and assesses work process/design to enhance productivity and service delivery to meet stakeholder expectations and business goals
Provides leadership of the Quality Management, Risk Management, Maintains and monitors utilization of resources, physical space, equipment, department protocols, standards, policies, and practices
Manages staff performance through regular review, real time feedback, and performance planning. Ensures performance reviews are conducted on time. Actively coaches and mentors staff
Attends and participates in staff meetings, patient conferences and in-service presentations as appropriate. Completes annual competency training, including but not limited to, infection control, patient safety, quality improvement, MSDS, and OSHA standards (PPE, First Aid and Blood-borne Pathogens, Hazard Communications, Emergency Procedures and Job Safety)
Bachelor's Degree in Nursing; Post Graduate Degree in Nursing or Healthcare related field required or in process
Minimum 5 years of experience in the clinical, risk management, and/or administrative arenas
Current Florida licensure as a Registered Nurse
CPHQ (Certified Professional in Healthcare Quality) OR CHCQM (Diplomate in American Board of Quality Assurance and Utilization Review Physicians)
Individuals without CPHQ or ABQUARP will be granted a 12 month grace period to obtain CPHQ or ABQAURP to obtain, if all other qualifications are met

Quality & Safety Data Analyst Resume Examples & Samples

Utilize project management methodologies to plan, organize, document and communicate project status
Recommend implementation of specific application functionality based on workflow analyses, work processes and available products
Manage multiple projects of significant complexity simultaneously
Analyze system enhancements decisions and modify applications to meet unique requirements of operations
Contribute to development of departmental goals and strategy
Organize, compile, document and analyze data to produce reports leading to the identfication of quality/safety improvements, intervention and education
Is organized and systematic in their work with the ability to prioritize and simultaneously work on multiple tasks and projects across multiple facilities, resolve issues in a timely manner, and communicate effective solutions
Work with System Administrators, the organization’s business/clinical community and end users to ensure the system meets the organization’s needs. Serve as a subject matter data expert at project level; serve as mentor to other data analysts
Serve as a resource lead analyst on questions and/or concerns regarding any data pertaining to department metrics
Provide input on the framework required to support reporting services
Proactively complete tasks and assignments independently
Demonstrate time management and prioritization skills in a complex environment
Well-developed communication skills to transfer knowledge to team and customers
Ability to break down problems into workable pieces; seek guidance and propose solution
Customer-facing skills and business acumen
Work with clinical, business and IT associates in positive, supportive and collaborative team manner
Possess the experience and knowledge to ensure all aspects of the application integrate with the other cross-functional applications utilized by the organization