Patient Safety Resume Samples

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AO
A Ondricka
Alanna
Ondricka
19322 Nathen Ridges
Los Angeles
CA
+1 (555) 719 8982
19322 Nathen Ridges
Los Angeles
CA
Phone
p +1 (555) 719 8982
Experience Experience
Detroit, MI
Patient Safety Attendant
Detroit, MI
Terry-Williamson
Detroit, MI
Patient Safety Attendant
  • Provides assistance at mealtime by setting up trays, opening food containers, cutting meat, and handing utensils to the patient
  • Provides diversional activities such as reading to patients, talking to patients, watching TV and/or listening to radio with the patient
  • Assists in calming and/or reorienting patient in cases of agitation or confusion
  • Assists with maintaining documentation according to established policies and procedures
  • Assists with meal set-up and feeding under guidance of clinical staff
  • Performs all related job responsibilities in a safe manner, functioning under the supervision of the Registered Nurse
  • Reports patient care requests to the nursing staff
Houston, TX
Patient Safety Manager
Houston, TX
Robel-Zieme
Houston, TX
Patient Safety Manager
  • Establish strong relationships with multidisciplinary product and service teams and key decision makers
  • Work with project teams in the development of solutions to close any identified gaps within the application
  • Analyze impact analyses created as a result of an identified issue and lead the team in communicating initial notification and follow-up findings to clients
  • Develop best practice processes, documents and tools for internal teams to reference
  • Attend the daily patient safety team review of active issues and determine the potential severity of patient harm using an internally-developed scoring matrix
  • 50% Support for teams working on potential patient safety issues in production
  • Advise multidisciplinary teams working on complex problems, processes, and solutions
present
New York, NY
Director, Patient Safety
New York, NY
Schroeder and Sons
present
New York, NY
Director, Patient Safety
present
  • Establish and report key performance indicators for PV
  • Provide review of clinical protocols and study reports to ensure alignment with Clinical development plans and safety being adequately addressed
  • Provide internal training to ensure compliance with AE reporting
  • Manage internal ad hoc queries and summaries of safety data
  • Support signal detection and risk management activities
  • You have solid working knowledge of FDA, EMA, and ICH safety reporting regulations
  • You have a strong and consistent track record of success and developing and executing strategic and operational plans
Education Education
Bachelor’s Degree in Nursing
Bachelor’s Degree in Nursing
Brigham Young University
Bachelor’s Degree in Nursing
Skills Skills
  • Oriented, flexible, proactive, and capable of Multi-tasking with an ability to adapt quickly to changing client priorities and respond to ad hoc requests
  • Knowledge of High Reliability Organization (HRO) principles and practices in a healthcare environment
  • Ability to be detail
  • Ability to obtain a security clearance
  • Experience with Microsoft Office, including Word, Excel, and PowerPoint
  • Scale performance improvement efforts
  • 5+ years of experience with patient safety and care improvement initiatives, including planning, implementing, and evaluating large
  • 8+ years of experience in a clinical or healthcare environment, including working as a Registered Nurse (RN)
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15 Patient Safety resume templates

1

Clinical Patient Safety Analyst Resume Examples & Samples

  • 2+ years of Chart Review experience
  • Master's Degree in Public Health or Health Administration
  • Licensed Practical Nurse (LPN) / Registered Nurse (RN) / Physician Assistant (PA)
  • Experience with clinical data sources including electronic medical records and familiarity with clinical information
  • Microsoft Office/Suite (Excel, Word, Access, PowerPoint, etc.)
  • Bachelors' Degree in a related field
  • Previous experience in a Hospital setting
  • SAS experience
2

Clinical Patient Safety Analyst Resume Examples & Samples

  • LPN/RN/PA, MPH or MHA
  • 2-5 years of chart review experience
  • Ability to read a medical chart and accurately abstract chart data points
  • Ability to manipulate, analyze, and report on clinical data sets
  • Good organizational and follow-up skills with ability to independently manage multiple priorities and set appropriate systems in place to track projects and work
  • Ability to communicate effectively as a member of a highly collaborative team
  • Proficiency in Microsoft Office products
  • Prior experience in a hospital setting
3

Patient Safety Resume Examples & Samples

  • Bachelor's degree in Mathematics, Statistics, Healthcare, Informatics, Computer Science, related field or equivalent work experience
  • 1-3 years professional experience in analysis and/or problem-solving or equivalent coursework
  • Clear oral and written communication skills
  • Experience in a pharmacy role or with pharmacy data would be helpful
  • Experience with reporting (from dealing with large data sets to report production)
  • Experience with reporting and creating metrics for program management
  • Experience with data mining and using data to drive business outcomes/decisions helpful
  • Experience in forecasting and predictive modeling techniques helpful
4

Senior Quality & Patient Safety Project Manager Resume Examples & Samples

  • 5+ years of work experience in Clinical Project Management, Quality / Performance Improvement
  • BSN
  • NYS Registered Nurse (RN) license
  • Master's Degree in a related field
  • Previous Leadership experience in a Hospital setting
5

Director of Patient Safety Resume Examples & Samples

  • Initiates and oversees the development of a comprehensive patient safety improvement program inclusive of the analysis and trending of data related to hospital initiatives
  • Provides leadership to infection prevention practitioner (IPP) on reporting requirements and ensures accuracy of all data prior to reporting
  • Ensures California law and national standards are followed in infection prevention and reviews all policies for current evidence based statements. Ensures policies are adhered to by delegating to Directors and coordinators/supervisors in all clinical departments with regular reporting of compliance to Performance Improvement Committee and Pharmacy & Therapeutics/Infection Control Committee
  • Develops patient safety indicators in conjunction with medical staff and administration and reports to medical staff meetings
  • Develops, reviews and implements patient safety policies and procedures including but not limited to clinical bundles of patient care and infection prevention
  • Interviews as requested new employees for USC VHH; participates in new hire orientation and works collaboratively with the Education department on annual competencies of clinical staff
  • Participates in the budget process incorporating long term and short term patient safety goals
  • Defines key processes of care that are shown to prevent infection in conjunction with IPP staff
  • Identify and assess measures that demonstrate the impact infection prevention plays in patient safety
  • Develops evidence-based checklists and bundles of care to impact HAIs in collaboration with the medical staff
  • Collaborates with IT staff on standardized process for extracting infection data elements for state and national reporting
  • Facilitates the adoption of practice change
6

Junior Patient Safety Analyst Resume Examples & Samples

  • 1-3 years of related experience
  • Ability to rapidly assimilate, synthesize, and communicate data and information on a broad range of topics related to medical malpractice loss prevention, patient quality and safety
  • Ability to balance multiple activities and projects simultaneously
  • Excellent technical skills
  • Ability to plan, organize, coordinate, and direct work processes
  • Ability to anticipate problems and develop solutions as necessary and appropriate
  • Advanced practical understanding and demonstrated ability to apply the Microsoft product suite and other commercial software packages
7

Patient Safety Analytics Consultant Resume Examples & Samples

  • Bachelor's degree in Mathematics, Statistics, Healthcare, Informatics, Computer Science, related field and/or equivalent work experience
  • 2-4 years coursework and/or commensurate professional experience with analysis and/or problem-solving
  • Flexible, dynamic personality who works well in a team environment and is also an individual contributor
  • Programming experience in a professional setting
  • Ability to determine accuracy of data as well as identify and resolve errors
  • Experience with statistics and using data for decision making
  • Experience in forecasting techniques helpful
  • Proficiency with Microsoft Office suite as well as data extract tools
8

Patient Safety Accreditation Manager Resume Examples & Samples

  • 5+ years of Patient Safety, Performance / Quality Improvement, and/or Risk Management experience
  • NJ Registered Nurse (RN) license
  • Previous Leadership experience
  • Knowledge of Federal and State regulations
  • Solid assessment, clinical, and documentation skills
  • Patient oriented
  • MSN
  • Certification in Healthcare Accreditation and Patient Safety
9

PD Patient Safety Tech Resume Examples & Samples

  • Certified Nursing Assistant or Home Health Aide required
  • Previous patient care experience in an acute or long-term care setting required
  • Nursing students with at least one clinical semester and graduating 2018 or later may apply
10

Patient Safety Attendant Resume Examples & Samples

  • Assists with maintaining a safe environment
  • Assists with providing a quiet environment
  • Provides hand-off communication appropriate job duties
  • Provides diversional activities such as reading to patients, talking to patients, watching TV and/or listening to radio with the patient
  • Reports patient care requests to the nursing staff
  • Assists with maintaining documentation according to established policies and procedures
11

Director Quality, Risk & Patient Safety Resume Examples & Samples

  • Directs the coordination and integration of the Quality Program
  • Provides for orientation, in-service training, continuing education, annual performance and competency reviews of department personnel to ensure staff are competent to provide services and educated in organizational Quality and Patient Safety Initiatives. Participates in staff/physician and patient education. Participates in department & staff meetings
  • Works collaboratively with Sutter, and Peninsula Coastal region hospitals in directing quality initiatives and improvements. Develops and maintains appropriate policies and procedures related to performance improvement and CQI functions
  • Facilitates performance improvement and CQI activities throughout the MPSH through consultation with managers, ancillary department managers, and administrative team to support the hospital-wide performance improvement program
  • Maintains awareness of changes in regulations and requirements of accrediting bodies. Maintains current knowledge of applicable methodologies and practices
  • Participates in planning and creating the MPSH strategic, operational, service design and other organization plans and policies to achieve the mission and vision of MPSH
  • Establishes and maintains systems to document occurrences, medical staff review functions, committee review and actions. Compiles reports for committees and administrative team. Compiles patient data and prepares outcome analyses. Prepares informational packets for Medical Quality Committee, Medical Executive Committee, Medical Care Review and Mills Peninsula Quality Committee
  • Oversees preparation for review by regulatory agencies and educates/assists department managers in establishing and maintaining appropriate policies and procedures to fulfill all requirements and regulations. Uses appropriate reporting mechanisms as required by state law
  • Utilizes information obtained via performance improvement activities to seek and act on opportunities to improve patient care processes. Oversees Risk Program in co-ordination with Mills Peninsula Health Services
  • Participates in special projects of committees as assigned. Performs other duties and responsibilities as assigned. Participates in Mills-Peninsula Health Services Quality
  • Meetings at least quarterly Participates in Sutter Quality Meetings and Initiatives Acts as the LEAN Journey Coordinator
12

Director, Patient Safety Resume Examples & Samples

  • Create and maintain the global safety database
  • Develop and maintain PV systems and processes, including SOPs
  • Support intake and timely review and reporting of ICSRs
  • Manage internal ad hoc queries and summaries of safety data
  • Support signal detection and risk management activities
  • Establish and report key performance indicators for PV
  • Ensure timely data exchange with partners, in compliance with SDEA
  • Assist with creation and submission of periodic aggregate safety reports
  • Support implementation and management of REMS program
  • Oversee and manage vendor relationships and agreements
  • Ensure inspection and audit readiness
  • Provide internal training to ensure compliance with AE reporting
  • Support a positive, performance-based culture that is built on trust
  • You have a Bachelor’s degree in health sciences, Master’s or Doctorate degree preferred
  • Your preferably have some research and/or clinical experience
  • You have at least 5-7 years of pharmacovigilance experience in the pharmaceutical, biotechnology or medical device industry, with at least 3 years of post-marketing experience
  • You have a strong quality focus, with a good understanding of quality systems
  • You are familiar with safety database systems, MedDRA coding, and data entry
  • You have direct experience working with CROs, vendors, and partner companies
  • You have solid working knowledge of FDA, EMA, and ICH safety reporting regulations
  • You preferably have scientific knowledge and experience in the area of diabetes and metabolic disease. Alternatively, you have demonstrated clear ability to master a new therapeutic area deeply and quickly
  • You have designed systems and processes that are elegant in their simplicity and rock-solid in maintaining compliance
  • You preferably have led the selection of technology vendors and built integrated technology platforms
  • Your teams have gone through internal or external audits and passed with flying colors
  • You have a strong and consistent track record of success and developing and executing strategic and operational plans
  • You are obsessed with making a meaningful difference in the lives of people living with serious chronic diseases like diabetes
  • You can design and implement processes that are elegant in their clarity, simplicity, efficiency, and compliance
  • You have superb communication and interpersonal skills
  • You have a strong attention to detail combined with an ability to always see the “big picture”
  • You always demonstrate impeccable ethics, unquestionable integrity, and excellent judgment
  • You have the ability to work with multiple internal cross-functional teams and successfully manage multiple projects simultaneously
  • You bring high energy, a collaborative spirit, and an entrepreneurial mindset
  • You have shown the ability to thrive in a small but rapidly growing and changing organization; ; you are comfortable with ambiguity and uncertainty
  • You are unwilling to settle for anything less than excellence in yourself and your team
13

Senior Director Global Patient Safety Resume Examples & Samples

  • Ensure that the Therapeutic Area objectives are achieved and compliance goals are met according to regulatory requirements and company standards
  • Oversee safety strategies, decision-making, and escalation of issues (submission activities, ad-hoc responses, crisis management, advisory committees, product alerts, etc.)
  • Oversee continuous evaluation of safety and benefit risk assessment activities and strategies for the Therapeutic Area
  • M.D. Degree, Board Certified, Board Eligible or equivalent in relevant clinical specialty
  • Minimum of 12 years total experience in PV and/or relevant medical field or equivalent, including a minimum 5-7 years of international pharmaceutical activities (such as Research & Development, Medical affairs)
  • Interaction with key regulatory agencies, submission experience including the preparation of dossier, and experience in post-marketing and clinical development PV
  • Demonstrated leadership ability in the pharmaceutical industry with proven ability to succeed in multidisciplinary teams; proven ability to motivate, problem-solve, prioritize, take initiative, and meet challenges
  • Capability to synthesize and critically analyze data from multiple sources
  • Ability to communicate complex clinical issues and analysis orally and in writing
  • Able to develop and document sound risk assessment
  • Demonstrates initiative and capacity to work under pressure
  • Ability in change management
14

Director Global Patient Safety Resume Examples & Samples

  • Board Certified/Board eligible, or equivalent, is preferred
  • Minimum 3 years total experience in international pharmacovigilance, or equivalent relevant industry experience (e.g. clinical development) with relevant clinical experience considered. Candidates may be considered if they have proven excellence in a similar prior position, even if they have less than 3 years international PV experience
  • Demonstrates leadership within cross-functional team environment
  • Fluent in English (written and spoken). #LI-GZ
15

Post-doctoral Immunology & Patient Safety Fellowship Resume Examples & Samples

  • Doctoral degree (M.D., Ph.D., D.V.M.) or equivalent level of education
  • Applicant should be within 5 yrs of graduation
  • Excellent communication (written and verbal), interpersonal, organizational and negotiation skills
  • Experience in immunology is preferred
  • Experience working with mice is preferred
16

Director, Risk Management Patient Safety Resume Examples & Samples

  • Provides expertise regarding all risk Mgmt issues; assisting w/ risk Mgmt orientation courses/modules
  • Demonstrated leadership, communication and team building skills that effectively motivate and engage staff
  • Certified professional in Health Care Risk Management (CPHRM) or certification obtained within one (1) year of hire date
  • Current valid licensure as a Registered Nurse issued by the California Board of Registered Nursing preferred
17

Director Risk Management Patient & Safety Resume Examples & Samples

  • Responsible for the development, utilization & assessment of uniform systems & processes/techniques, as well as policies/procedures & interventions to assess & identify risks
  • Manages & develops processes to minimize/reduce or prevent losses/risks
  • Ensures defined performance Mgmt/improvement targets/benchmarks are met
  • Works on improving the quality of patient care
  • Ensures that the Mgmt of claims is quick, economical & effective so as to minimize financial consequences/costs
  • Works collaboratively w/other Reg’l Depts (e.g. Patient Care Srvs, Claims/Legal, Environmental Health & Safety) & medical center disciplines/Depts (e.g., Quality, Accreditation, Regulation & Licensing, Compliance, Member Srvs, Finance), to design & implement risk Mgmt & loss prevention strategies & programs, as well as performance improvement programs
  • Takes responsibility in the identification of performance gaps & improvement opportunities
  • Influences the establishment & effective functioning of the Risk Mgmt/Patient Safety Committee at each medical center by providing reports, data analysis, guidelines for investigations & special projects, consultative srvs/expertise, coordinating follow through & evaluation of performance improvement plans designed by the Reg’l Risk Mgmt & Patient Safety Committee
  • Minimum seven (7) years of experience in risk management within an acute care medical center with minimum three (3) years in a supervisory/management role, including experience in planning, implementing and evaluating risk management programs
  • RN License preferred
  • Master's Degree in one of the aforementioned fields preferred
  • Demonstrated ability to use discretion based on priorities, commitments and current projects in assessing urgency/priorities, accepts or declines appointments and meetings and/or arranges for appropriate representation
18

Risk / Patient Safety Principal Consultant Resume Examples & Samples

  • Ensures that Department programs are designed to achieve stated objectives, including those related to loss prevention, loss control, and compliance in a timely manner and within budgetary restraints. Leads peer group meetings and programs that interface with the clinical risk management and patient safety functions program wide
  • Represents KP at conferences and associations to voice the organizations accomplishments and perspectives
  • Assists regional Risk Management / Patient Safety in developing priorities, aims, and plans and provides coaching and advice to colleagues on successful implementation strategies
  • Training: Develops and delivers presentations, educational materials, and position papers to all levels of leadership and management regarding program-wide patient safety and clinical risk management performance, programs, and projects. Integrates industry trends, organizational data (e.g., sentinel events, lawsuits, pce's) and other sources of information (e.g., the literature) to identify potential threats and opportunities
  • Identifies team membership needs, negotiates time commitments, and identifies resource needs related to assigned projects. Manages project teams and analytical staff to achieve project objectives on time, within scope, and on budget
  • Collaborates with KP national / regional entities that impact the Organization's Risk Management / Patient Safety performance (e.g., PPL Claims Management) and develops shared priorities and performance improvement objectives
  • Participates in the MDQR assessment process, and partners with NCO and Internal Audit, where appropriate, to develop specific findings and recommendations to chart improvement path
  • CPHRM or CPPS certification preferred
19

Program Manager, Patient Safety, Days Resume Examples & Samples

  • Bachelor’s degree required, nursing preferred (particularly in oncology setting) but will consider other healthcare related fields (ie: health care administration, business administration, public health or related field)
  • Master’s degree in a clinical or healthcare related field preferred
  • RN, with state licensure to practice preferred
  • Professional risk, quality or safety certifications preferred (ie: CPHRM, CPHQ, CPPS)
  • Minimum 3 years working in risk management, quality assurance, safety and or compliance in a healthcare environment with a Bachelor’s degree
  • Experience in courses related to quality assurance, patient safety, process improvement, systems analysis, risk management, clinical quality improvement, organizational change helpful
  • Experience with event / incident reporting and investigation preferred
  • Experience in data collection and analysis preferred
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
20

Rn-patient Safety Resume Examples & Samples

  • Collaborates with clinical and administrative leaders to identify areas of educational need to enhance Patient Safety; serve as a mentor by providing coaching to all staff members to promote individual accountability and responsibility for patient safety
  • Collaborate with multidisciplinary healthcare teams to rapidly identify risk, employ prevention and risk reduction strategies; assist in the monitoring of patient safety standard compliance
  • Utilize clinical criteria and aggregates data, in the analysis of quality and patient safety issues and evaluating opportunities for improvement
  • Collect, process, and analyze data to ensure appropriate compliance with patient safety and accreditation standards; participate in performance improvement teams, audits and other activities as needed
  • Conducts surveillance, chart reviews and education activities for patient safety and performance improvement; Participates in data collection, data review, analysis and event reporting
21

Director of Patient Safety Resume Examples & Samples

  • Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture)
  • Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up
  • Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns
  • Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization
  • Join with facility leaders to identify and hardwire behavioral norms (e.g. use of briefs, debriefs, NPSGs) that promote a culture of safety
  • If not already CPPS, must obtain certification within first year of hire
  • If not already CPHRM, must obtain certification within first year of hire
22

VP Quality & Patient Safety Resume Examples & Samples

  • Responsible for the administrative and operational oversight of all hospital (enterprise) performance improvement, quality outcomes, risk reduction/mitigation, infection control, peer review, patient safety, and regulatory management operations
  • In collaboration with the Quality Management Committee, Executive Officers, Medical Executive Committee, and Board of Trustees, responsible for the development of the hospital’s quality and risk management strategy and annual goals
  • Leads the Quality and Risk Management Department in the development and application of quality management and risk reduction strategies throughout the hospital
  • Assumes responsibility for communication and education regarding quality and risk management activities in the organization, as well as the medical community and governing body, and serves as a resource
  • Responsible for and provides direction to the QRM Department, as well as QM Committee, Peer Review, Infection Control, Outcomes Council, JCAHO Readiness, and Patient Safety Committees
  • Leads the QM Department within defined financial parameters
  • Plans, coordinates and monitors comprehensive Medical Staff QI programs as indicated
  • Plans, coordinates and monitors comprehensive hospital QI program; serves as the Chief Clinical Performance Officer representing the facility at the Division and Corporate level
  • Plans, coordinates and monitors hospital quality incentive programs
  • Serves as an organizational resource for QA/QI, performance improvement, and risk reduction information
  • Interacts with Executive, Administrative, and Medical Leaders to gain support for QI activities
  • Coordinates and directs activities related to the JCAHO accreditation and continuous readiness, and in collaboration with hospital leadership, ensures that JCAHO deficiencies are addressed and resolved
  • Oversees the Risk Management Program and serves as a Hospital Risk Manager and the Patient Safety Officer
  • Works collaboratively with HCI, legal counsel, and Executive Administration in coordinating and overseeing Risk Management activities
  • Develops, coordinates, and maintains facility occurrence reporting system
  • Works to expand knowledge of quality bringing new ideas and concepts to LGMC
  • Leadership, communication, and interpersonal skills and thorough understanding of quality management theory and process
  • Minimum 5 years clinical experience
  • Comfortable and skilled at working with stakeholders in the organization
  • Knowledge of PC based computer software
  • BSN with current Virginia State Licensure
23

Patient Safety Manager Resume Examples & Samples

  • Reviews and analyzes facility occurrence reports to identify clinical risk issues. Facilitates the investigation and follow-up on events with the appropriate Directors/VP’s
  • Analyzes occurrence data for frequency and severity of events. Identifies trends necessitating intervention and works with Directors/VP’s in planning and implementing actions to address identified issues. Tracks and reports to the FDA, and other entities, any medical device related events according to the requirements of the Safe Medical Device Act
  • Initiates Probable Claims Report (PCR) as appropriate. Investigates, utilizing record review, interviews and other methods in order to provide adequate information for the report
  • Facilitates the implementation and completion of the elements of the annual HCA Risk Reduction Program. Communicates the results of the quarterly Risk Metrics results to managers/VP’s and Senior Leaders. Facilitates development and communication of appropriate action plans for identified outliers
  • 5 years experience in health care management, preferred
  • Employee completes initial and ongoing training and competencies as defined by service
24

Director of Risk Management & Patient Safety Resume Examples & Samples

  • Minimum of 5 years healthcare experience (clinical experience preferred)
  • Minimum of two years of experience in clinical risk management preferred
  • Comfortable and skilled at working with physicians, healthcare providers and other stakeholders in the organization
  • Capable of gaining immediate credibility with individuals through experience, presentation, communication skills, empathy and compassion
  • Analytical skills including a working knowledge of basic statistics and statistical analysis methodologies
  • Knowledge of PC based computer software, i.e., Microsoft Word, Excel, PowerPoint, Access and /or similar systems preferred
  • Ability to work independently and interdependently
  • Broad knowledge and familiarity with healthcare related regulatory and accreditation requirements, patient safety analysis and program design, claims management and risk reduction
  • Demonstrates skill in planning, organization, and implementation of work assignments/projects. Requires good verbal and written communication skills when dealing with a variety of internal and external people
  • Excellent analytical and research skills for investigating and reporting
25

Patient Safety Resume Examples & Samples

  • 8+ years of experience in a clinical or healthcare environment, including working as a Registered Nurse (RN)
  • 5+ years of experience with patient safety and care improvement initiatives, including planning, implementing, and evaluating large-scale performance improvement efforts
  • Knowledge of High Reliability Organization (HRO) principles and practices in a healthcare environment
  • Ability to be detail-oriented, flexible, proactive, and capable of multi-tasking with an ability to adapt quickly to changing client priorities and respond to ad hoc requests
  • Experience with working in a direct client-facing consulting role, including building trust with clients and excellent working relationships with onsite staff
  • Experience in the Military Healthcare System (MHS) or working directly with military leadership
  • Possession of excellent program evaluation and data analytics skills
  • BA or BS degree in a Healthcare-related field preferred; MS degree in a Healthcare Patient Safety or Quality Improvement field, including Patient Safety Leadership a plus
  • Certified Professional in Patient Safety or Lean Six Sigma (LSS), Lean, or Organizational Development Certification
26

Manager, Patient Safety Resume Examples & Samples

  • Leads and directs team to maximize member engagement; and strategic and tactical development and delivery of services
  • Delivers services that advance enhanced member satisfaction and retention; and drive new member development
  • Determines and recommends consultative solutions to drive member engagement in patient safety software solution
  • Manages patient safety projects and deploys resources as needed
  • Identifies ways to engage members with software solution and improving outcomes
  • Identifies optimal software configuration to impact patient safety outcomes
  • Creates and maintains strong relationships with key stakeholders, senior leaders and managers at member organizations and across the healthcare continuum
  • Serves as expert resource enterprise-wide
  • RN BSN and prefer master’s degree or doctoral candidate
  • Microsoft Excel, Access, PowerPoint, SQL, and SPSS experience
  • Exposure to 6 sigma, PDCA or lean methodology, patient safety science, team facilitation, crucial conversations preferred. This role will have access to PHI and PSWP
  • CPPS preferred
  • Data analysist and informatics skills required
27

Assistant VP of Quality & Patient Safety Resume Examples & Samples

  • 7+ years of progressive experience in Healthcare Administration
  • Bachelor's Degree in Healthcare, Hospital Administration, or a related field
  • Previous experience Administrative Leadership in quality and safety at a tertiary facility
  • Experience in a leadership position with responsibility for Clinical Operations; Medical Staff Organization; Graduate Medical Education; and, developing and implementing Quality Assurance Programs
  • Master's Degree in Health Care, Hospital Administration, or a related field
28

Associate Director for Patient Safety Resume Examples & Samples

  • Proven technical competence, with hands-on experience, in project management
  • Mastery in use of Outlook, Powerpoint, Excel programs
  • Able to work with a high degree of autonomy
  • Key capabilities commensurate with the Global Career Level of the role (e.g. Leadership Capabilities)
  • Excellent interpersonal skills to influence / shape their particular area of expertise, along with the ability to understand multiple, complex business needs and identify ways in which existing or newly designed solutions could address these in an effective and efficient manner
  • Experience in working across different geographic locations, organisations, and cultures to influence or drive actions in a results oriented fashion
  • Masters Degree in a scientific discipline
  • Matrix Management Experience
29

Patient Safety Associate Support Specialist Resume Examples & Samples

  • Qualified to degree level in biosciences or an appropriate healthcare or pharmaceutical industry background
  • Knowledge of any relevant legislation/ developments in the area of patient safety
  • Basic competence with medical and therapeutic terminology
  • Able to work effectively in a team environment
  • Able to work independently, guided by procedures, with appropriate support
  • Good communication skills with ability to work across cultures
  • Able to manage multiple competing tasks with competing timelines
  • Maintains high ethical standards, including a commitment to AstraZeneca values and behaviors
  • Experience within the pharmaceutical industry and prior Patient Safety case handling or Patient Safety compliance experience
  • Project management expertise
30

Patient Safety Specialist Operations Resume Examples & Samples

  • Five years of experience in a hospital, pharmaceutical, clinical research position, or other healthcare related field, to include at least two years of experience in Patient Safety
  • Demonstrated working knowledge of FDA and ICH regulations relevant to Patient Safety and adverse event reporting
  • Broad competence with medical, therapeutic and technical terminology
  • Demonstrated capabilities in
31

Patient Safety Operations Senior Specialist Resume Examples & Samples

  • Bachelor's degree in science/healthcare related field of proven Patient Safety experience equivalence in a similar role, and an excellent clinical background. Advanced degree is preferred
  • Able to work effectively as part of a cross functional team
  • Professional Qualifications
  • Project Management Experience
32

Temporary Global Patient Safety Medical Reviewer Resume Examples & Samples

  • Extensive evidence of effective delivery of high quality safety relevant documents
  • Broad knowledge of relevant concepts in data management and systems, pharmacoepidemiology and statistics, including the interpretation of complex data and information
  • Technical expertise in pharmacovigilance and clinical safety
  • Excellent analytical and problem solving skills, with sound autonomy and applied judgment
  • Provide timely and sound medical review of AEs (serious and non-serious) from clinical trials or post-marketing sources
  • Identify, prioritize and analyze clinical safety signals, in accordance with GPS procedures
  • Provide guidance to staff regarding optimal practice regarding collection, evaluation and processing of adverse experience reports, from a medical perspective
  • Participate in the regular review of safety data for assigned products for the identification of new safety signals, in accordance with Vertex signal detection practices
  • Provide feedback upon request
  • Implement process improvements and new conventions in medical review as they arise
  • Remain compliant with all training requirements within the Vertex Learning Management System (V-Learn)
  • MD degree or equivalent required
  • Experience with ICSR case review and Aggregate Safety analysis and reports
33

Senior Patient Safety Specialist Resume Examples & Samples

  • Recognize, prioritize and escalate as appropriate any personnel, department, third party, potential safety, and/or compliance issues
  • Interact with the Global Patient Safety case processing team/vendor or other Local/Regional Patient Safety offices as needed
  • Interface with other Baxter groups (e.g. Quality, Regulatory, IT, Legal, business units, etc)
  • Participate in the process error notification process for US Patient Safety and trending of compliance
  • NCR/CAPA ownership with ability to identify root cause and apply effective preventative actions. Support action items for Global non-conformances/CAPA
  • Monitor compliance to US Risk Management Commitments
  • Provide adverse event trainings to both internal and external groups and maintain/own training materials as needed
  • Mentor and train new USAT staff as needed
  • Vendor quality monitoring/management and provision of feedback
  • Represent USAT in broader, cross-functional or multi-divisional initiatives, and/or serve as project lead for departmental projects
  • Maintain the US Patient Safety SharePoint site content and US Adverse Event Reporting Link for the intranet
  • Provide support to IT as needed for system upgrades
  • Collaboration and or ownership for development and maintenance of local Patient Safety SOPs, procedures and documentation forms
  • Participate in audits as needed
  • Excellent analytical & problem solving skills
  • Excellent oral and written communication
  • Collaborative interpersonal skills to foster a team environment
  • Ability to work independently under strict deadlines and changing priorities
  • Knowledge of worldwide and regional safety regulations
  • PC skills to include solid knowledge of Microsoft Office software (Excel, Word, PowerPoint required)
  • Ability to establish priorities for self and others & proceed with objectives
  • Strong knowledge of Global Safety Database
  • Good presentation and group facilitation skills
  • Bachelor’s Degree in nursing or pharmacy (or equivalent)
  • Experience in pharmaceutical industry - Quality, Pharmacovigilance or Regulatory department preferred
  • 2-3 years patient care, or equivalent experience preferred
  • In addition to patient care experience, candidate must have a minimum of 2 years Pharmacovigilance work experience
34

Data Discovery Expert, IT Patient Safety Resume Examples & Samples

  • Proven expertise of data analysis and data mining in a Health and research environment
  • This expertise should include statistical, data mining and text analytical skills
  • Strong communication skills and the ability to transform complex analytical facts into relevant information for stakeholder leads
  • Deep understanding about the evaluation and implementation of innovative analytical technologies in particulate in the Health environment
  • Envision the power of autonomous analytical technologies including machine learning and it application to health data
  • Understanding the power of advanced analytics, language processing and artificial intelligence and its benefit for patients
35

Director of Risk Management, Patient Safety Resume Examples & Samples

  • The Dir, Risk Mgmt & Patient Safety: Develops & manages an integrated strategy across all medical center clinical Depts & associated outpatient Depts
  • Ensures regulatory/accreditation st&ards related to Risk Mgmt are met
  • Utilizes standardized classifications/definitions to categorize reported incidents & causal factors
  • Identifies systems issues & take appropriate actions to resolve & prevent recurrence of identified issues
  • Provides updates on applicable legislation; communicating significant event information/analyses
  • Certification in Healthcare Risk Management preferred
  • Certification in Patient Safety
  • Lean Six Sigma / Other Process Improvement methodology experience
  • Three (3) years recent leadership /management experience
  • Proven experience in leading a patient safety and risk program in a healthcare organization
36

Director Risk Management Patient Safety Resume Examples & Samples

  • Directs & manages the identification/measurement & assessment of risk through data collection, aggregation, quantitative & qualitative analysis & reporting of trends & unusual occurrences by key area, severity, location/Dept & job
  • Directs & manages the risk Mgmt/liability reporting process, including quarterly & ad hoc reports presented to Medical Center &/or Reg’l Leaders, Nat’l KP Depts or boards, regulatory agencies & other organizations
  • Meets regularly w/ the Executive leaders & others to review legal claims & risk Mgmt data
  • Assists the medical centers in directing & managing the risk Mgmt education, training, communications process/srvs
  • Master's degree in one of the aforementioned fields preferred
37

Patient Safety Specialist Resume Examples & Samples

  • Active New Jersey State Nurse Practitioner license
  • 3-5 years of experience in regulatory affairs, compliance, patient safety ,or quality
  • Prior clinical experience
  • Strong medical skills and knowledge
  • Patient-oriented
  • CPHQ
38

Administrative Director Patient Safety & Performance Resume Examples & Samples

  • 3-5 years’ experience in hospital or health system quality role with extensive knowledge of patient safety, high reliability organizations, performance improvement and lean methodologies
  • Experience with informatics and data analysis preferred, knowledge of various software applications required
  • Excellent interpersonal and relationship building skills
39

Patient Safety Specialist Resume Examples & Samples

  • Provide training and education to include addressing all the members of the healthcare team and their role and impact on the PSP
  • Teach the Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS). Provide TeamSTEPPS training during all command orientation sessions (bi-monthly or monthly)
  • Provide training on entering data into the Patient Safety Reporting (PSR) system, addressing what, how and why the information is placed in the PSR, and the process for following up on the findings/recommendations from Root Cause Analyses (RCAs) and Failure Modes and Effects Analyses (FMEAs) to ensure the corrective actions derived from the RCAs and FMEAs have been implemented and are getting the identified results
  • Develop patient safety related educational materials that address the unique needs of the MTF professional medical and nursing staff
  • Provide training for the RCA team members explaining their role and how to complete a RCA report using the taproot process. Use the taproot process for conducting RCAs and shall use the taproot software to complete the RCA report. Develop RCA and action plans
  • Work with QA and RM departments to develop the priorities for PS Week activities and develop a written plan for the execution of the activities
  • Develop and prepare flyers, educational material, and coordinate activities for use at the MTF during the annual National PS Week
  • Review and monitor the PSP policies/practices including implementation of all applicable National Patient Safety Goals, DoD Patient Safety Culture Survey results, Navy PS Culture Initiative findings, Sentinel Event and FMEA corrective actions and The Joint Commission (TJC) survey findings of all areas for adherence to, and compliance with, BUMED, regulatory agency and accreditation standards requirements
  • Prepare the MTF for internal and external reviews by conducting tracers and making rounds on the different units and clinics to ensure compliance with National Patient Safety Goals (NPSGs) and to document observations made during rounds/tracers and share observations with QA and RM staff to make sure the MTF is compliant with all PS policies
  • Ensure patient safety event reports are entered and processed in the DoD PSR tool regardless of the medium in which the report was initially submitted (electronic, phone or paper)
  • Provide assistance to MTF Leadership, QM, Patient Safety Manager, and RM, in identifying patient safety trends. Assistance includes collating, analyzing, displaying, and putting data results in a document or spreadsheet form
  • Prepare briefings on PSP activities
40

Patient Safety Attendant Resume Examples & Samples

  • Prior experience as nursing assistant, monitor tech or patient transporter, preferred
  • BLS certification through American Heart required upon hire
  • CPI certification required within 6 months of hire
41

Patient Safety Operations Director Resume Examples & Samples

  • Assures compliance of Patient Safety Organization with all certification and regulatory compliance requirements including but not limited to Patient Safety Quality Improvement Act (PSQIA) and associated regulations, the health information privacy and security regulations promulgated under HIPAA; implements regular audits to monitor compliance including annual self-assessment; maintains PSO readiness for certification compliance review by AHRQ
  • Responsible for development of PSO policies, procedures, and processes associated with Patient Safety Work Product (PSWP), Patient Safety Evaluation System (PSES) and PSO reporting which are in compliance with PSO regulations and certification requirements
  • Educates providers about purpose and scope of services provided by the PSO; educates providers about steps to PSO participation including provider agreements, the creation and maintenance of PSWP and PSES; educates and orients new PSO staff and contractors; facilitates quarterly provider education and training through webinars or teleconferences
  • Oversees establishment and maintenance of associated provider agreements, provider PSO contact agreements, shared staff agreements, associated contractor and confidentiality agreements
  • Receives, protects, analyzes, and preserves patient safety work product (PSWP); prohibits disclosure of PSWP except to those authorized to receive based on law and regulation and consults with legal counsel as needed regarding state laws and release or dissemination of PSWP; marks and labels all information received in the HCA PSO with confidentiality disclaimer
  • Ensures separateness from parent organization including limited, controlled, and appropriate access to PSO office, PSWP and PSES
  • Researches, categorizes, and utilizes evidence-based practices and benchmarks in a shared learning environment for improving patient safety; facilitates access for providers to patient safety experts and innovators regarding interventions and process improvement strategies
  • Provides consultation and resources to associated providers for event investigation, risk assessments, RCAs, FMEAs, behavior evaluations, quality reviews, and patient safety education
  • Assists with PSO communications; assures production of quarterly and annual PSO reports
42

RN Patient Safety Specialist Resume Examples & Samples

  • 4 years experience as an RN, with 1-2 years in a medical-surgical or critical care setting preferred. Experience across acute care, ambulatory, and/or home health settings is highly desirable
  • 1 year experience in data analysis/reporting, preferably in a healthcare setting
  • 1 year experience leading or facilitating patient safety, risk management, or quality projects/activities
43

Medical Director Global Patient Safety Resume Examples & Samples

  • Company wide safety expert for his/her compound responsibilities
  • Intimate knowledge of safety, including any emerging safety concerns and risk/benefit profile for ‘own’ compounds with input for other compounds as needed
  • Serving in a leadership capacity for complex and strategically important programs
  • Responsible for development of documents and for negotiation with Regulatory authorities on safety matters involving these compounds. This includes but is not limited to: direct interaction with Regulatory authorities, authorship of safety summaries to support changes to the PI/SmPC, significant contribution to MAAs and NDAs, authorship of Executive Summaries on special safety topics, authorship of Integrated Analyses of Safety (IAS) for CTDs etc
  • Training and mentoring of Pharmacovigilance Physicians and Specialists
  • Perform activities required to serve as Global PV physician
  • Qualified physician (License, e.g. GMC registered, preferred)
  • Excellent oral and written communication skills including ability to present to large internal/external groups
  • Good level of computer literacy with Microsoft applications
44

Medical Director, Global Patient Safety Resume Examples & Samples

  • Expectation of Global Safety Lead (GSL) role for compound(s) both in development and marketed in close association with the Therapeutic Area Leader
  • Company -wide safety expert for his/her compound responsibilities
  • Training and mentoring of Patient Safety Physicians and Specialists
  • Perform activities required to serve as Global Patient Safety physician
  • Knowledge of principles of epidemiology and statistics
  • Critical thinking and analytical skills and ability to make high level decisions
45

Medical Director, Global Patient Safety Resume Examples & Samples

  • Responsible for appropriate reviewing of all safety data from various sources (e.g. pre-clinical, clinical trial data, post-marketing, literature) throughout the development process as well as post marketing for assigned products and development compounds
  • Leadership of the Safety Review Management (SRM) team for assigned products and development compounds, and responsible for the management of ongoing and cross functional assessment of benefit risk profiles and related actions, including writing and updating of the benefit-risk documents for assigned products and development compounds
  • Provides medical expert safety review input into all critical documents for clinical development of products (e.g., protocols and amendments, ICFs, IBs, clinical research reports, INDs, CTAs)
  • Works with the Global Patient Safety Head to develop the strategy and implementation of safety and benefit-risk management for assigned products
  • Provide expert safety input to the clinical development program for assigned products and development compounds
  • Responsible for adequate and up to date representation of safety information in Company Core Safety Sheet and Investigator Brochure, and other labeling documents (RSI)
  • Ensure, in collaboration with Regulatory Affairs labeling team an accurate representation and communication of the safety profile of assigned products and development compounds
  • Provide integrated safety input into all regulatory documents where required
  • Perform thorough assessment of safety profiles for Due Diligence project
  • Assist Scientists with medical opinion on obtaining follow-up information for individual cases
  • Ensure communication of all safety issues that may impact the benefit-risk profile of assigned products/development compounds to Senior GPS management including making presentations to the Independent Safety Review Committee
46

CPI Patient Safety Attendant Resume Examples & Samples

  • High School Dipolma or higher required
  • Florida CNA license required
  • BLS issued by the American Heart Association required
  • Crisis Prevention Training certification required
47

Temporary Global Patient Safety Medical Reviewer Resume Examples & Samples

  • Identify, prioritize and analyze safety signals from AE reports, in accordance with GPS procedures
  • Participate in the analysis of SAE reports from on-going clinical trials
  • Perform ongoing review of emerging safety data from AE case reports
48

Risk / Patient Safety Project Manager Senior Resume Examples & Samples

  • Manages moderately complex projects or multiple simple projects
  • Develops solutions that align with strategic direction and standards
  • Completes components of the business case
  • Negotiates agreement on project schedule and budgets
  • Applies methods or recognized equivalents appropriate to the specific needs of the project/client
  • Demonstrates understanding of the need to manage risk issues
  • Participates in the application of the risk management process
  • Develops and sustains strong working relationships with client project team staff
  • Demonstrates application of approved project management methods and business methods to projects
  • With guidance may convert business cases to business plans
  • Develops and maintains the project plan
  • May develop and execute user training plans
  • With guidance coordinates the collection and validation of business requirements
  • With guidance stays abreast of enterprise-wide projects and prevents or manages associated conflicts
  • With guidance determines the impact of current/existing technologies on the project and communicates impact to sponsors
  • Manages the overall resource capacity (supply) and scheduled work (demand) for the delivering organization including forecasting and impact assessment
  • Works on assignments of diverse scope
  • Generally performs within broadly defined practices and guidelines, and also modifies or suggests enhancements
  • Requires planning to coordinate with other departments or resources
  • Oversees transition to operational production status
  • Manages project close-out activities
  • Develops and conducts post-implementation review
  • May participate in overseeing the transition of project team members to new projects
  • Minimum three (3) years of project management experience
  • Knowledge of all phases across the project life cycle preferred
49

Head of Patient Safety Unit, Immunology Resume Examples & Samples

  • Be a Medic or have a PHD and have worked as a Director in the biopharmaceutical industry
  • A proven track record in clinical development within risk management, pharmacoepidemiology or pharmacovigilance
  • Understand the full scope of development with exposure spanning the full drug development lifecycle
50

Mgr Patient Safety / Quality Resume Examples & Samples

  • Responsible for supervising and providing administrative direction of the patient safety and quality functions for behavioral health
  • Has responsibility for the operations of the patient safety and quality programs with emphasis on limiting exposure to all areas of behavioral health
  • Manages loss control/loss prevention activities and reports results to BH program leadership
  • Responsible for the oversight of surveys, studies, and special projects which assists in long-term planning and implementation of change to facility and systems to reduce risk and loss
  • Actively participates in regulatory audits including, but not limited to, TJC, CMS, and Office of Licensure
  • Works with the LGMC Director of Patient Safety to review risks involving actual or potential injury or infection to patients, visitors, and employees; collects information necessary to aid in reporting these events
  • Makes suggestions to change patient and/or employee processes within behavioral health to improve outcomes and/or decrease the likelihood of patient harm or infection
  • Works collaboratively with all levels and layers of the organization to sustain a proactive, hospital-wide risk management and patient safety program, achieve annual goals, and reduce associated cost
  • Oversees the patient grievance process to ensure there are organized and appropriate responses that meet VADBHDS Licensure and Human Rights, CMS and TJC regulatory requirements
  • Directs and assists in preparing reports and statistical data for committees and councils as needed such as the LGMC Quality Council, Behavioral Health Quality committee and nursing councils
  • Ensures best practices pertaining to risk, patient safety, employee health and safety, and infection prevention are utilized throughout the facility through policy development/revision, monitoring practice, an enforcing safe occupational/environmental hygiene practices
  • Oversees and manages the processes of data collection, analyzing and aggregating data, and presentation of data for Core Measures; other key indicators; and performance improvement activities for Behavioral Health
  • Responsible for organizing LewisGale Behavioral Health Core Measures abstraction and other data reporting activities as assigned
  • Attends webcasts and other educational/training events to stay abreast of changes for BH Quality Initiatives & Core Measures. Responds to changes by notifying Senior Leadership and appropriate staff
  • Identifies data variances related to abstracted topics and communicates them to the appropriate individuals
  • Reports to Program Leadership any negative numerators and / or any issues or concerns with the abstraction
  • Functions as a member of the interdisciplinary team to promote Patient Safety, Quality & Core Measures education and compliance
  • Works in collaboration with Quality and Risk Management department to ensure inter-rater reliability and receives oversight related to Quality Operations Reporting of Behavioral Health Core Measures
  • Facilitates interdisciplinary PI initiatives for Behavioral Health
  • Assists facility departments with determining appropriate data to be collected in order to improve performance and to respond to credentialing and regulatory practice standards and areas of concern
  • Works closely with persons who collect, prepare, analyze, and act upon data reflecting patient outcomes
  • Continually updates, shares and demonstrates knowledge of best-demonstrated practices for process design, evaluation, measurement, and improvement. While working with the data for PI, Core Measures, and other accreditation and regulatory processes, analyzes data results for trends or other opportunities for improvement
  • Job duties may be added or changed depending on changes in HBIPS / JC Measures, facility needs, or other accreditation or regulatory agencies
  • Works closely with Behavioral Health Leadership Team to promote positive and successful performance on Quality Initiates which impact Behavioral Health. And manages other duties as assigned
  • EXPERIENCE
  • EDUCATION
  • SPECIAL QUALIFICATIONS
51

Assoc Director Global Patient Safety Md-rare Disease Resume Examples & Samples

  • Leadership and management of Global Safety Officers (GSO) and administrative assistants
  • Prioritization and resource allocation
  • Ensure alignment of Therapeutic Area objectives, safety strategies and issue escalation with PV head
  • Foster communication and collaboration with other TALs to standardize best practices
  • Develop and support processes that ensure state-of-the-art PV contributions
  • Support for other therapeutic area teams and deputise for the PV Head if required
  • Excellent knowledge of PV and medical safety
  • Good working knowledge of risk management and signal detection
  • Experienced in people management with proven proficiency in organizational and planning capabilities
  • Excellent clinical judgment
52

Patient Safety Resume Examples & Samples

  • 5+ years of experience with patient safety and care improvement initiatives, including planning, implementing, and evaluating large
  • Scale performance improvement efforts
  • Ability to be detail
  • Oriented, flexible, proactive, and capable of Multi-tasking with an ability to adapt quickly to changing client priorities and respond to ad hoc requests
  • Experience with working in a direct Client-facing consulting role, including building trust with clients and excellent working relationships with onsite staff
  • BA or BS degree in a Healthcare
  • Related field preferred; MS degree in a Healthcare Patient Safety or Quality Improvement field, including Patient Safety Leadership a plus
53

Patient Safety Observer Resume Examples & Samples

  • Minimum 1 year acute care preferred
  • Direct patient care experience required
  • Knowledge of wireless phones, intercom system, basic computer operation, nurse call system, fax machine, copy machine, headset communication
  • The employee in this position must be able to demonstrate the knowledge and skills necessary to provide a safe environment and must demonstrate knowledge of the principles of growth and development over the life span
  • The employee must be able to communicate observed changes in behavior / activity to the registered nurse
  • Verbal and interpersonal skills
  • Mathematical, grammar/spelling skills
  • Read/comprehend written instructions
  • Follow verbal instructions
54

Manager, Risk Management & Patient Safety Resume Examples & Samples

  • Responsible for the day-to-day operations of the Risk/Regulatory department
  • Evaluates work performance and effectiveness of assigned staff
  • Assists with the development of a clinical risk management programs, goals and objectives
  • Implements the functions of the clinical risk management plan including claims administration
  • Responsible for coordinating those systems necessary for assessing, identifying areas for improvement, implementing plans, monitoring effectiveness and evaluating systems/processes to reduce and/or eliminate professional and general liability risk exposures and compliance with regulatory standards
  • Disseminates information and research related to changes in regulatory requirements and clinical research pertinent to potential liability exposures and maintenance of regulatory standards
  • Assists in the development and implementation of the annual Risk Management Plan based on objective evaluation of historical and concurrent liability exposures and trended data
  • Consults with and acts as liaison between directors, administrators, legal counsel and various clinical and non-clinical concerning implementation of the risk management program and maintenance of regulatory standards
  • Develops necessary reports of trended data, progress report of litigation proceedings, and other risk management activities
  • Participates in the management and support of professional liability litigation at the direction and guidance of the HCI Department of Claims
  • Assists in providing customer service to OUMS staff and patients/families
  • Develop practices to promote staff knowledge and understanding of regulatory and compliance updates
55

Patient Safety Manager Resume Examples & Samples

  • Under the direction of the Senior Manager patient safety, respond rapidly to time-critical issues while delivering evidence-based recommendations under tight deadlines
  • Attend the daily patient safety team review of active issues and determine the potential severity of patient harm using an internally-developed scoring matrix
  • Analyze any impact analyses that are generated as a result of an identified issue
  • Support the team in communication findings to clients
  • Apply formal patient safety analytic methods including root cause analysis, failure mode and effect analysis
  • Analyze and identify trends from confirmed issues
  • Work with project teams in the development of solutions to close any identified gaps within the application
  • Support the development of new functionality or enhancements to existing applications by incorporating patient safety measures, standards, and heuristics
  • Contribute to patient safety educational programs and share lessons learned from reported events and successful initiatives
  • While working in this fast-paced, dynamic, technical environment you will be expected to provide front line, first-level support for project teams working on complex processes and solutions. You will be an escalation point for issues, which will expose you to many different challenges as you react to a wide variety of issues
  • Must be a licensed Registered Nurse
  • Ten years of clinical experience
  • Experienced in patient safety, risk management, or quality improvement required
  • Detail-oriented problem solving skills a must
  • Aptitude for understanding human behavior and interactions with digital devices and media
  • Ability to work both independently and collaboratively
  • Ability to clearly articulate ideas and concepts in non-judgmental and non-confrontational ways
  • Must have broad knowledge of health care systems and standards of care with some education in legal aspects of patient care
56

Patient Safety Manager Resume Examples & Samples

  • 50% Support for teams working on potential patient safety issues in production
  • Respond rapidly to time critical issues while delivering evidenced-based recommendations under tight deadlines
  • Analyze impact analyses created as a result of an identified issue and lead the team in communicating initial notification and follow-up findings to clients
  • Apply formal patient safety analytic methods including root cause analysis and failure mode and effect analysis
  • 25% Patient safety and nursing practice subject matter expert for project teams across products
  • Advise multidisciplinary teams working on complex problems, processes, and solutions
  • Maintain current knowledge of industry standards and emerging best practices, sharing well-researched principles and rationales in recommendations
  • Evaluate new and evolving designs while incorporating patient safety measures and standards, as well as design heuristics
  • Establish strong relationships with multidisciplinary product and service teams and key decision makers
  • Identify metrics and principles required for compliance with Joint Commission, CMS and other regulatory agency patient safety standards
  • 25% Advance athena’s culture of patient safety
  • Consulting and training of multidisciplinary project and program teams across products and services to ensure awareness of athena’s patient safety program and resources
  • Create and deliver presentations to multidisciplinary product and service teams on patient safety topics including case studies, emerging standards, and program overviews
  • Develop best practice processes, documents and tools for internal teams to reference
  • Current licensure as a Registered Nurse
  • Acute care nursing experience
  • 10 years of clinical experience
  • Patient safety, risk management, quality improvement, or quality management experience
  • Broad knowledge of health care systems and standards of care with some education in legal aspects of patient care
  • Understanding of Healthcare IT
  • Experience working with cross-functional groups and teams to achieve common goals
  • Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, and Outlook
  • Demonstrate a high degree of customer service and relationship building abilities
  • Strong negotiation and problem solving skills
  • Ability to work independently as well as part of an extended, cross-functional team
  • Ability to influence both horizontally and vertically inside and outside of athena
  • Experienced, confident presenter to all audiences
  • Ability to prioritize and to multi-task in a face paced environment, manage several projects simultaneously, meet deadlines, and communicate potential conflicts to manager
  • Ability to be an effective team member and display initiative and flexibility in team goal orientation in a fast pace, ever changing environment
  • Ability to be flexible and change with environment, industry, and business demands
  • Travel required, predicting 10%, but time may vary and will include client site visits and training
  • Must be open to being On-Call at times
57

Patient Safety Specialist Resume Examples & Samples

  • Self-directed work practices
  • Understanding of National Patient Safety Initiatives and key components of care delivery, which drive improved outcomes
  • Knowledge of various software applications: MS-Excel, Word, MS-Access and web based tools, decision support software
  • Demonstrates leadership and interpersonal competencies necessary to develop, organize, motivate and coordinate groups
58

Design Lead for Watson Patient Safety Resume Examples & Samples

  • Deliver, review and critique the designs of a multi-skilled design team to ensure effective and rich designs (great interaction, supreme visual styling, consistent and appropriate use of voice and tone, etc)
  • Work with UX designers, researchers and product managers to understand user’s needs and behaviors in life sciences
  • Participate in and lead lean UX activities (in person and remote) in an Agile environment such as user/design research, interviews and workshops
  • Analyze and synthesize the findings; distilling the inherent complexity in the user’s experiences and identify the right problems to solve
  • Translate findings into usable, useful, and desirable user experiences
  • Clearly and quickly deliver ideas to cross-functional teams
  • Test and validate working hypothesis with users through usability testing of wireframes, clickable prototypes and published product, and participate in design critique
  • Work with Designers and Developers to bring concepts to life while maintaining best practices
  • Demonstrated ability to break down large projects and plan the work of others
  • Able to focus on design detail and ascertain user value and impact as part of their software experience
  • Creative, curious, questioning, open to take and provide critique and have a ton of initiative
  • Experience solving complex design problems for Web interactions or software solutions
  • Demonstrated ability to translate research findings into complex interaction designs that provide usable, effective and efficient experiences to users
  • Demonstrated ability to produce and enhance low-fidelity sketches and medium fidelity wireframes to facilitate communication of recommended solutions
  • Demonstrated ability to tell a meaningful story about the user and great presentation skills
  • Written and verbal communication skills, including the ability to articulate alternative approaches
  • Bachelor’s Degree in User Experience Design, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science or related discipline
  • 7 years experience solving complex user problems
  • Portfolio and work samples including user-centered design skills including visualizations of complex experiences such as flows, scenarios, personas, etc. (any fidelity), sketches to mid-fidelity interactions (show your process) and clickable prototypes (any fidelity)
  • Understanding of Design principles and their application
  • Experience designing for accessibility
  • Experience working on complex products with multiple user groups
  • Examples of beginning and ending interactions (micro interactions) and/or mobile/responsive design considerations
  • Data analysis and statistical analysis experience
  • At least 2 years of experience in Agile, Scrum and Lean
  • Experience working with distributed teams, even better if you have international experience
  • Experience with natural language processing or machine learning technology
59

Senior Patient Safety Specialist Resume Examples & Samples

  • Serve as an area escalation contact for inquiries coming into USAT
  • Mentor and train new USAT/vendor staff as needed
  • Active License (RN or Pharmacy)
  • Experience in pharmaceutical industry - Quality, Pharmacovigilance or Regulatory department
  • 2-3 years patient care or equivalent experience AND a minimum 1-2 years’ experience as a Patient Safety Specialist or equivalent position
60

Patient Safety Project Manager Resume Examples & Samples

  • Responsible for project management of multiple hospital wide patient safety initiatives. Project management responsibilities include
  • Works with Sr. Director of Patient Safety to perform other strategic and operational duties, as required
  • Masters in Business, Health Management, Public Health or in another Social Science discipline is preferred but not required
  • Preferred experience: 3+ years in health care
  • Previous experience in project management, and facilitating meetings is required
  • Previous experience in patient safety, risk management a plus
  • Project Management: Excellent organizational skills, ability to work independently, manage multiple tasks and projects, meet deadlines and manage to schedule
  • Communicate Effectively: Strong interpersonal skills, excellent written, presentation and communication skills. Ability to utilize effective communication tools and techniques including preparing cogent, appealing PowerPoint slides and presenting to clinical and administrative audiences
  • Solve Problems: thoughtful and creative problem solving skills with the ability to identify and resolve relevant issues that may arise
  • Must be flexible and able to manage a multi-faceted programs with a self-directed work style, balanced with the ability to work collaboratively
  • Fluency in PC /Microsoft applications including Word, Excel, Access, PowerPoint, and Adobe Acrobat
61

Director, Patient Safety Resume Examples & Samples

  • Medical safety expert for product candidates
  • Assess emerging safety data, ensure appropriate risk communication, and development of risk management/minimization strategies
  • Carry out medical review of Serious Adverse Event reports from clinical trials
  • Contributes to the safety section of the Investigators Brochure (IB)
  • Aggregate safety reports, safety aspects of regulatory filings
62

Director Quality & Patient Safety Resume Examples & Samples

  • 4 years acute health care management experience
  • 3 years in quality management/patient safety and /or outcomes management experience
  • 4 years management/leadership experience
  • Develops and implements the organization’s clinical quality, patient safety, patient experience, patient satisfaction and clinical risk improvement plan in accordance with the mission and strategic goals of the organization, federal and state laws and regulations and accreditation standards. *
  • Develops a comprehensive quality and patient safety plan to include specific measures and accountabilities and a comprehensive reporting program to demonstrate and anticipate outcomes to administration, leadership and management, including short term and long-term goals for quality improvement
  • Oversees the quality program that incorporates the evaluation of quality across the continuum of care from outpatient setting to acute care inpatient setting, including coordinating the data collection, analysis and reporting processes and systems, policies and procedures for quality management
  • Directs, leads, facilitates and advises internal quality improvement teams, educates and trains leadership and staff on patient safety and clinical risk improvement plan and their respective responsibilities in carrying out the plan
  • Develops and implements systems, policies and procedures for the identification, collection and analysis of performance measurement data. Sets short and long-term goals for clinical quality improvement, patient experience, patient safety, and clinical risk. *
  • Oversees the accreditation program (TJC), CMS and state requirements, patient safety program and culture of patient safety initiatives. Coordinates the integration of performance improvement processes with medical staff leadership to review and improve overall patient care outcomes integrating evidence based practices. *
  • Provides system wide support and coaching in Clinical Decision support functions to include understanding and implementing TSI, facilitation of use of data, and mentoring staff on advanced analytical processes. Identifies cost and quality opportunities for improvement and establishes plans to improve the opportunities. *
  • Collaborates with hospital Chief Medical Officer to actively participate in sustaining a medical staff that is knowledgeable of clinical outcomes, quality data and culture of transparency and patient safety, fosters collaboration among physicians and associates
  • Directs the management and use of patient adverse event/occurrence information; reviews internal critical event reports and fosters a culture of safety throughout the organization. *
  • Directs the Infection Control Process, which includes effective surveillance, actual and potential problem identification and resolution, and monitoring of clinical practice, and consistent reporting
  • Oversees the Hospital inpatient and outpatient quality reporting programs data collection and complaints and grievances. *
  • Provides direction, coaching and support for all supervised associates to maintain their assigned job responsibilities. Prepares department budgets, including personnel, space allocation and resources necessary to provide designed services. *
63

Patient Safety Observer Resume Examples & Samples

  • Minimum 1 year acute care preferred
  • Direct patient care experience required
  • Knowledge of wireless phones, intercom system, basic computer operation, nurse call system, fax machine, copy machine, headset communication
  • The employee in this position must be able to demonstrate the knowledge and skills necessary to provide a safe environment and must demonstrate knowledge of the principles of growth and development over the life span
  • The employee must be able to communicate observed changes in behavior / activity to the registered nurse
  • Verbal and interpersonal skills
  • Mathematical, grammar/spelling skills
  • Read/comprehend written instructions
64

Patient Safety Observer Resume Examples & Samples

  • Provides services to adolescent, adult and geriatric patients
  • Verbally redirect those patients who have been identified as being high risk for fall, confused, or patients at risk for injury and require enhanced patient safety
  • Under the supervision of the Registered Nurse and in accordance with department policies and procedures, responsible for keeping the patient in his/her line of site and working with others on the healthcare team to provide prompt intervention to prevent physical harm to patients ensuring optimal patient safety and comfort
  • High school graduate or GED Equivalent (required)
  • Direct patient care experience (required)
  • Minimum 1 year acute care experience (preferred)
65

Patient Safety Specialist Resume Examples & Samples

  • Processing participant for pre- and post-market safety activities, including risk management, clinical study adverse event review, product surveillance, and quality investigations
  • Serving as a reviewing and refining resource and providing more in-depth and compositional support as needed
  • Establishing functional expertise and serving as subject-matter expert for safety processes
  • Training or experience as a healthcare provider (RN, PA, DO, MD)
  • 3 or more years’ experience with pharma or medical device safety activities
  • Medical or scientific writing experience
  • Ability to influence with knowledge and consensus building in a cross-functional environment
  • Ability to analyze, integrate, and interpret data from multiple primary safety information sources
  • Experience in vascular or heart interventional therapies
  • Experience quality management system
  • Familiarity with
66

Manager of Patient Safety Resume Examples & Samples

  • Five (5) years of experience in a clinical healthcare environment
  • Two (2) years of previous leadership experience, preferred
  • Previous experience with regulatory requirements, safety/risk/quality management and education
  • Knowledge of Joint Commission hospital standards and CMS regulations and occurrence reporting requirements
  • Experience in clinical operations and/or experience working in performance improvement or quality management areas, preferred
  • Experience in managing a patient safety program, including occurrence reporting system, risk management and implementation of patient strategies (eg. proactive risk assessment, FMEA, root cause analysis), preferred
  • Proven education and facilitation skills, ability to educate and motivate physician leaders and organizational managers and to effectively facilitate improvement projects, process redesign and risk reduction workshops
  • Ability to create and present quality data using tools such as Microsoft Excel and PowerPoint
  • License/Certifications
67

Director Patient Safety Resume Examples & Samples

  • Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps
  • Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies
  • Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient
68

Director Patient Safety Resume Examples & Samples

  • Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations
  • Support and encourage harm reporting throughout the organization through a nonpunitive just event reporting system
  • Partner with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (e.g. Patient Safety Rounds, Event Response, Disclosure)
  • Present informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient’s story of harm
69

Director Patient Safety Resume Examples & Samples

  • Systems Thinking and Reliable Design Expectations
  • Identification and Mitigation of Patient Safety Risk Expectations
  • Partnership with Executive and Clinical Leaders Expectations
  • Clinical background required
70

Patient Safety Attendant Clinical Support Team PRN Resume Examples & Samples

  • Previous work in a hospital or a college student in medical discipline helpful
  • Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, Geriatric as applicable).Maintains calm and quiet atmosphere Stays with patient unless relieved by another staff; patient not to be left alone Utilizes call light for staff assist needs NO food or drink in patient room for PSA
  • Revenue management: ensures the accuracy of documenting services and supplies provided to the patients
  • Knows safety needs of assigned patient by:Collecting verbal report, updated/accurate information form and observation record from licensed nurse before entering patient room. Ensuring Patient Safety Attendant Information Sheet is completed and appropriate for each assignment. Documenting every 15-30 minutes, as appropriate, on Observation Flow Sheet. Calling the Clinical Coordinator if patient is harmful to others
  • Completes assignment under the direct supervision of licensed nursing staff caring for patient.Stays in patient room/ with assigned patient at all times. Assists with safety precautions. Responds to needs of the patient (safety, linen, repositioning, redirecting, activities of daily living). Communicates with nursing staff in a cooperative and positive manner. Immediately alerts nursing staff in emergent situations. Assists licensed nursing staff with care as delegated and identified on the PSA Information Sheet
71

Patient Safety Manager, Risk Management Resume Examples & Samples

  • Accreditation Assure compliance with all applicable regulations Manage the product recall program
  • Act as subject matter expert for the system on regulatory and patient safety topics
  • Coordinates with the hospital triad to keep them informed of patient safety priorities, initiatives and incidents
  • Develops effective communication and partnerships to maintain patient safety as a high priority
  • Develops formal and informal patient safety education
  • Facilitates the investigation and root cause analysis process as appropriate
  • Initiates and oversees the development of a comprehensive patient safety program inclusive of the analysis and trending of data
  • MHP Responsibilities: Patient Safety: Act as the patient safety officer Assure compliance with the State approved Patient Safety Plan
  • Manages the hospitals Patient Safety Plan
  • Oversees the hospital�s system for internal and external reporting for patient safety and infrastructure failures
  • Proactively educates and communicates with leadership and staff regarding patient safety programs
  • Quality Direct the Quality Department
  • Recognizes immediate jeopardy situations that places patients or the hospital at risk
  • Remains fully informed of national and local patient safety mandates
  • Risk Management: Conduct or direct investigation of significant adverse events Manage/monitor/trend events reported into the riskmaster database Work with/act as resource for outside counsel for medical malpractice claims Manage small claims
  • Serves as chairperson of the patient safety council
  • Serves as point person for professional and general liability cases
  • 3 years of experience in health care
  • Able to communicate and build relationships across all levels of the organization
  • Capable of exercising sound judgement and making independent decisions
  • Capable to working with various databases, and reporting systems
72

Operating Room Unit QI & Patient Safety Coord Resume Examples & Samples

  • Acts as a champion and content expert for patient safety and quality improvement at the unit/program level
  • According to the CMS (Centers for Medicaid and Medicare Services) a copy of diploma or transcript is required as proof of academic achievement for all non-laboratory personnel performing non-waived POC testing
  • Bachelor’s degree in health care field: nursing, respiratory care, laboratory technician or pharmacy or obtaining bachelor's degree within 18 months of acceptance of position
  • Current license in respective profession, as relevant
  • Minimum of 3 years of work experience in a complex health care setting
  • Proficient with Microsoft Excel, Word and PowerPoint preferred
  • Minimum of 3 years of work experience in a complex health care setting; pediatric experience preferred
  • Knowledge of patient safety and quality improvement concepts and methods, including data collection and analysis preferred
73

Patient Safety Program Mgr Resume Examples & Samples

  • Facilitates the root cause analysis action planning meetings and safety team meetings in consultation with the patient safety managers and the executive sponsor for the root cause analysis and serves as an active, productive and collaborative member of the Patient Safety Team
  • Coordinates, monitors and helps ensure completion of safety projects identified or chartered in response to safety investigations. This may include assistance in identifying and removing barriers to completion and/or facilitation in identifying or obtaining additional resources. This also includes development of, and monitoring adherence to, milestones and timelines for project completion
  • Prepares project status reports on a regular basis and monthly to be shared at the SEARC Committee, and facilitates the monthly SEARC committee, in collaboration with the Director of patient safety, patient safety process managers and medication safety officier
  • Leverages resources across departments, geographies and within OSMO to efficiently and effectively meet client needs
  • Manages new and ongoing projects and programs within OSMO that support the institutional safety mission
  • A Bachelor’s degree in Business, Healthcare IT or related healthcare field required
  • 8 to 10 years solid experience as a project/program manager
  • Management of cross-functional project and/or operational teams
74

Coordinator of Accreditation & Patient Safety Resume Examples & Samples

  • Demonstrates and meets regulatory/accreditation requirements
  • Coordinates all patient safety projects
  • 3 years of Nursing/Healthcare experience preferred
75

Patient Safety Manager Resume Examples & Samples

  • 2 Identifies new areas of opportunity in Patient Safety
  • 1 Participates in patient safety programs in coordination with other hospital departments, clinics, and external agencies when appropriate
  • 2 Assists appropriate medical staff, clinical and quality co-worker requests in the resolution of peer review, medical quality of care issues
  • 3 Supports the co-workers in the department to achieve effective and high quality patient safety and patient relations output
  • 1 Communicates with and seeks input from leadership and other administrative representatives
  • 2 Establishes, maintains, and promotes effective lines of communication with all clinic and hospital departments
  • 3 Collaborates with and supports the work of the other Clinical Excellence departments of Quality Resources, Infection Prevention, Organizational Performance Improvement, Medical Library, Regional Quality Resources and Accreditation
  • 4 Collaborates with Risk/Claims/Legal department
  • 5 Coordinates, assembles and disseminates patient safety information to involved departments and assures appropriate review and follows up
  • 1 Maintains an effective working rapport with all co-workers, physicians, managers, and leaders
  • 2 Collaborates with co-workers, leadership, and medical staff to develop, implement, monitor, and champion processes related to key patient safety issues
  • 3 Communicates, cooperates, and performs related duties in a courteous and efficient manner to achieve overall goals and objectives
  • 4 Work with patients, families, and visitors to promote safety, resolve outstanding care issues, and concerns
  • 1 Champions and participates in key elements in patient safety program
  • 2 Develops, implements and/or presents educational programs concerning patient safety for Health System
  • 3 Serves as liaison regarding patient safety initiatives
  • 4 Remains abreast of national and regional patient safety initiatives that are appropriate for adaption within the Mercy Springfield Communities and work toward implementation of identified strategies as part of an overall comprehensive safety program
  • 2 Observes universal precautions consistently
  • 3 Wears proper personal protective equipment when appropriate
  • 4 Wears clothing and Health System badge consistent with dress code, and attends to personal hygiene to maintain a clean, well-groomed appearance
  • 5 Meets Health System attendance standards
  • 6 Maintains organized work product and office space
  • 7 Performs other duties as assigned
  • Degree in nursing or other healthcare related area. Prefer Bachelor's degree or higher
  • Licensure: Current clinical Missouri licensure/certification will be maintained (ex. Registered Nurse). If does not have professional healthcare licensure, then must have Bachelor's degree in healthcare field with strong professional experience
76

Manager, Quality & Patient Safety Resume Examples & Samples

  • Minimum 5 years experience in quality and/or regulatory leadership including experience developing standards of care, quality, infection control and patient safety initiatives. Demonstrated ability in design and implementation of performance improvement programs in a home care setting including skillful application of continuous quality improvement and patient safety sciences
  • Quality and patient safety program planning
  • Leading interdisciplinary teams
  • Knowledge of data abstraction and analysis techniques
  • Knowledge of performance improvement, quality, and/or patient safety
  • Project management skills or experience
77

Dir Quality & Patient Safety Resume Examples & Samples

  • Clinical background, with a master’s degree in nursing, business or health policy
  • Seven or more years of leadership experience in healthcare
  • Three or more years of experience in quality management with technical knowledge of the administrative, operational and clinical healthcare functions including: quality and process improvement, regulatory/compliance, clinical quality data management, and patient safety
  • Experience having coordinated, prepared and/or participated in state, Joint Commission and/or CMS survey within the past 3 years preferred
  • Six Sigma, Lean and/or IHI Improvement training (PDSA) preferred
  • Prefer certification: Lean Silver or Gold certification, CPHQ, PMP, SSBB, and/or SSGB
78

Quality & Patient Safety Improvement Specialist Resume Examples & Samples

  • Master's Degree in Business Administration or Healthcare Management
  • Experience working with improvement methodologies such as LEAN, Model for Improvement, PDSA or equivalent experience
  • Excel, PowerPoint, Access Database skills
  • Clinical Licensure as a Physician Assistant
  • 3 years relevant clinical experience
  • Strong analytical/problem-solving, critical thinking, and idea-generating ability
79

Manager, Patient Safety & Significant Events Resume Examples & Samples

  • An advanced degree in healthcare (MBA, MHA, MPH)
  • At least three years’ experience in Quality and Patient safety
  • Prior Clinical Experience
  • Experience with LEAN Process Improvement
80

Director Patient Safety Resume Examples & Samples

  • Bachelor’s degree in nursing
  • Advanced degree in a health-related field preferred OR equivalent experience
  • Current RN license
  • 5 years in a role focused on patient safety or risk management with at least 2 year in a leadership role
  • 5 years clinical experience
  • Experience in the use of analytical tools including root cause analysis, apparent cause analysis, FMEA and PDSA
  • Experience in project management and process improvement
  • Demonstrated ability to lead others through influence and impact the culture of the organization
  • Effective communication skills sufficient to interact with all levels of associates and medical staff, front line through executives
  • Effective presentation skills in small and large group settings, internal and external to the organization
  • Ability to succeed in responding to change and handling multiple priorities
  • Demonstrated ability to problem solve and analyze procedure and process changes
  • Facilities a Culture of High Reliability through implementation of the site's patient safety program
  • Patient safety event investigation
  • Identifies and oversees implementation of corrective actions to reduce patient harm
  • Patient safety data and report management
  • Participates in the safety program for the Graduate Medical Education
81

Patient Safety Reg Affairs Manager Resume Examples & Samples

  • Preferred Master’s Degree or 4 years of equivalent experience, preferably in a health-related field
  • Preferred Management experience
  • Minimum of five years clinical hospital or nursing experience
  • Demonstrated experience and competence in the application of Performance Improvement principles and process change
  • Knowledge of safety science, high reliability, cause analysis and error prevention in healthcare
  • Knowledge and experience with medical records documentation
  • Experience working in multi-facility health system
  • Ability to work independently in a time oriented environment
  • Strong coaching teaching and facilitation skills
82

Quality Performance Improvement Coord Patient Safety Resume Examples & Samples

  • Previous experience in quality improvement activities preferred
  • Position requires knowledge of medical procedures and terminology, statistics, statistical process control and information systems normally acquired in a bachelor's degree in Nursing or healthcare related field (Master's degree preferred)
  • Strong problem solving, project management, group process facilitation and teamwork skills
  • Ability to effectively communicate with others, both written and oral, in a formal and highly professional manner
  • Ability to work as a consultant, facilitator, and colleague with other QM staff, physicians and hospital staff at all levels of the organization required
  • Previous experience with word processing, spreadsheets, graphics and data bases
83

Patient Safety Aide Resume Examples & Samples

  • Provide rounds / observation for one (1) to three (3) patients requiring observation for safety, section twelve (12), falls, on the same unit and/or the Emergency Department
  • Provide one to one observation on suicidal patients and others as assigned
  • Perform patient assistance with ambulation and mobilization activities safely, including but not limited to assisting patients out of and returning to bed/chair primarily for bathroom privileges
  • Assist with patient repositioning to provide maximum comfort and safety
  • Assist in preparing patient and meal tray for patients as directed by RN. Does not feed patients
  • Recognize patient emergency situations and respond in an appropriate manner
  • Provide assistance to licensed staff in the application and release of various restraints
  • Acquire pertinent patient information from licensed staff. Communicate patient information and needs to licensed staff and other team members, including alarms
  • Document on appropriate Handoff Communication Tool in a clear, concise, complete, accurate and legible manner
  • Maintain infection prevention standards during all activities
  • Follow hospital policies including, but not limited to bed/chair exit alarms, emergency preparedness, fall prevention and safe patient handling
  • Is cooperative in interactions, treating customers with courtesy, respect and compassion
  • Is patient when responding to questions and answers questions appropriately
  • Responds to requests in a timely manner
  • Handles interruptions in a skillful way
  • Maintains a professional appearance and demeanor
  • Strives to prevent/resolve customer concerns to the customer's satisfaction
  • Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: inservices, formal educational programs, other work groups and on-the-job training)
  • Attends and participates in staff meetings and inservices and/or reviews documentation as required
  • Assists in the orientation of others and actively participates in mentoring
  • Performs analytical and decision making functions with minimal supervision
  • Recognizes and seeks assistance/consultation when appropriate
84

Quality & Patient Safety Specilaist Resume Examples & Samples

  • Associates degree in nursing or related healthcare field. Bachelor’s Degree preferred
  • Three years of healthcare experience with at least two years of Performance (Quality) Improvement experience in a clinical setting
  • Demonstrated Working knowledge of DRG’s and ICD-10 codes and changes
  • Basic computer knowledge, including Microsoft Office suite of products, including Word, Excel, Visio, Power Point, Outlook. Epic, Meditech & Midas knowledge helpful. Requires the ability to easily adapt to new programs and technology
85

Director Risk Management & Patient Safety Resume Examples & Samples

  • Increase Patient Safety Awareness and Practice among Clinicians and Staff through education and training
  • Engage Executive and Clinical Leaders to support Patient Safety culture
  • Identify Opportunities for Patient and Family Engagement in Patient Safety
  • Clinical background, RN preferred
  • Bachelor’s degree required; Master’s preferred
  • 5+ years healthcare experience with a focus in advanced nursing
  • 3+ years in Risk Management, Quality in an acute care environment
  • Demonstrated analytical skills; familiarity with statistical and/or actuarial methods
86

Assoc Dir, Global Patient Safety Resume Examples & Samples

  • Addresses and resolves project challenges, keeping leadership informed of critical considerations (e.g., resources, performance concerns). Provides clarity and direction in urgent or unexpected situations
  • Responsible for coordinating governance approvals for key project deliverables
  • Proactively identify and drive project and resource priorities that align with the business objectives
  • Continuously and efficiently manage stakeholders at various levels and across functions
  • Leads the project risk management process in the team and generates the cross-functional, cross-divisional project risk register for assigned GPV initiatives. Independently resolves complex issues and competing priorities that may impact achievement of goals, and creates mitigation plans and drives to resolution
  • Works closely with the stakeholders to balance operational execution with GPV strategy
  • Provides regular and ad-hoc project status reports
  • Accountable for all activities associated with effectively building and maintaining partner/vendor/outsourcing relationships for GPV
  • Directs and manages regular partner/vendor communication concerns projects/activities to ensure key performance indicators are achieved and maintained. May act as the primary contact and will own the daily relationship/communication with business partners and vendors, internal and external
  • May facilitate meetings/briefings, as needed, with vendor/partners
  • Facilitate GPV needs with vendors and internal/external business stakeholders
  • Collaborates with business partners to create clear program goals. Communicates goals internally so staff is aware of expectations and consequences
  • May assist in establishing SLA and metrics dashboard including quality measurements. Regularly reviews and evaluates internal and external Service Level Agreements to identify areas of improvement
  • Regularly collaborates with business partners on potential program improvements
  • Drives ongoing process improvement to deliver increasing operational efficiency in all business partner processes
  • Continually works with functional owners to identify and implement improvements
  • Facilitates the resolution of escalated vendor-related issues
  • Ensures vendor compliance to agreement terms and conditions, company policies, standards, etc
  • Supports budget cycle by providing vendor-related information
  • Compiles and analyzes trends that affect budgetary needs
  • Assists in the development of internal monthly management reports
  • Monitors partner results against goals via account dashboard; proactively reviews dashboards to pre-empt customer dissatisfaction
  • Lead the tracking, management and oversight of due diligence activities to support GPV
  • Acts upon gathered performance data and provides quarterly feedback to business partners to ensure quality
  • Develops and manages training and coaching resources to ensure the ongoing development of personnel as world class project leaders
  • Responsibilities include planning solutions to achieve identified objectives, developing controlled documents where appropriate, interfacing with senior cross-functional leaders, and influencing decision-making regarding vendor oversight
  • Collaborates with Global PV stakeholders in developing, implementing and driving the PV vendor oversight objectives through the category assignments
  • Using the defined vendor categories, assess PV vendors on an ongoing basis to ensure vendors continue to be categorized correctly to receive appropriate oversight based on the evolving Takeda/vendor relationship
  • Regularly validate that vendor list from GPV and LOCs and ensure accurate reporting into the PSMF
  • Track and report on vendor oversight progress ensuring timely governance is occurring on a regular basis and outputs are documented as suggested by the vendor oversight strategy
  • Bachelor’s Degree science or business-related field
  • Advanced degree in science or business strongly preferred
  • Substantial experience (9+ years) leading complex pharmaceutical project deliverables in a multi-disciplinary, global environment
  • Experience managing a vendor management office for a pharmaceutical/medical company; including contract negotiation, vendor performance management, preparing and evaluating RFPs, relationship management, and a strong understanding of project management methodologies
  • 6+ years in-depth strategic and operational vendor oversight experience with a solid working knowledge of vendor management/supplier relationship management
  • Strong understanding of GPV responsibilities, project management skills and supplier management
  • Proven leadership experience in managing matrix teams, influencing outcomes and key project decisions, and strategic problem-solving ability
  • Proven leadership skills for innovative thinking
  • Substantial experience in intercultural cooperation
  • Proven ability to communicate clearly and present key information objectively and collaborate effectively with management
  • Demonstrated ability to clearly and concisely communicate/prepare presentations for management
  • Proactive ability to predict issues and solve problems by independent resolution
  • Ability to articulate and establish processes that have impact cross-functionally, cross-divisionally and cross-geographically
  • Ability to drive decision-making within a cross-functional and cross-cultural, global team structure
  • Flexibility, tolerance and diplomacy to best manage change and differing opinions
  • Ability to work in a virtual setting/across time-zones, i.e., making effective use of communication tools (WebEx, TelePresence, telephone and video conferencing, etc.)
  • Ability to inspire and motivate an interfacing and cross-geographical team
  • Ability to work in a highly complex, multi-cultural environment
  • Highly effective communications skills – written and verbal
  • A solid business background as well as excellent commercial understanding is essential
  • Effective negotiation and positive influencing abilities
  • Microsoft Project Professional, SharePoint, Excel, PowerPoint & Word
87

Patient Safety Specialist, Novartis, Denmark Resume Examples & Samples

  • Manage collection, processing, documentation, reporting and follow-up of all adverse event reports for all Novartis products from clinical trials, non-interventional studies, Patient Oriented Programs, literature, Spontaneous Reports, etc
  • Transcribe, translate and enter data of all data from source documents into safety systems accurately and consistently with emphasis on timeliness and quality
  • Work with other local/global Patient Safety associates to ensure accurate evaluation of safety data
  • Develop, update and implement local procedures to ensure compliance with Patient Safety global procedures and national requirements
  • Ensure training and oversight of staff, as applicable. Manage and maintain efficient Patient Safety filing and archive system
  • Health Care Sciences Professional (e.g. Nurse, Pharmacist)
  • Good written and verbal communication skills in Danish and English, experience with other Scandinavian language is plus
  • Broad pharmaceutical/medical knowledge preferably supported by drug safety or pharmacovigilance know-how
88

Dir Patient Safety Resume Examples & Samples

  • Analyze internal and external data (e.g. Event Reporting System (ERS), Comprehensive Risk Assessment to identify key opportunities to improve patient safety, clinical and quality outcomes
  • Researches and utilizes current, evidence-based practices to improve patient safety, clinical and quality outcomes
  • Onsite support of CHS PSO, LLC affiliated providers in educating and implementing Leadership Methods and S.A.F.E. Error Prevention Tools, including Safety Coach Programs to support a Community Cares Culture
  • Educator for Operational leaders in the areas of patient safety, clinical and quality outcomes via conference calls, webinars and onsite
  • Mentor peer Safety Coaches in hospitals and physician practices
  • Comply with established policies to preserve the confidentiality of patient safety work product (PSWP) prohibiting disclosure or duplication except to persons authorized to receive PSWP
  • Review and sign a CHS PSO, LLC confidentiality agreement
  • Engage in collaboration between and within facilities in the effort to improve patient safety, clinical and quality outcomes
  • Participate in CHS PSO, LLC committees (patient safety, medication safety, medication management, teams, etc.)
  • Mark and label all information received in the CHS PSO, LLC with confidentiality disclaimer
  • Handle all information received by the CHS PSO, LLC as confidential including mail, e-mail, digital, video, fax, and text
  • Provide feedback to CHS PSO member providers on patient safety, clinical and quality outcomes
  • Certified educator and reviewer on standardized Cause Analysis methodology
  • Demonstrates effective problem-solving, conflict resolution, and negotiating skills
  • Demonstrates time management, effective organizational and delegation skills
  • Demonstrates leadership and teamwork and facilitates positive relations between staff and physicians
  • Direct Comprehensive Risk Assessment for physician practices
89

Patient Safety Specialist Resume Examples & Samples

  • A Bachelor’s Degree
  • Minimum of five years Healthcare related experience in a responsible position requiring contact with various departments; demonstrated leadership experience. Two of the five years required; must be clinical/patient facing experience
  • Must be a self-starter, able to communicate clearly and concisely with all levels of nursing, administration, and professional medical staff
  • Knowledge of and demonstrated experience with patient safety analysis techniques
  • Knowledge of root cause analysis, cause and effect analysis, failure mode and effects analysis and proactive risk assessment as applied to the healthcare setting
  • Knowledge of patient safety and error reduction theory and prevention models
  • Must be proficient at typing and have a basic understanding of Excel and Microsoft Outlook
90

Director Patient Safety / Risk Mgmt Resume Examples & Samples

  • Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve
  • Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on
  • Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations
  • Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the
  • Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted
  • Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations,
  • Join with facility leaders to identify and hardwire behavioral norms (e.g. use of briefs, debriefs, NPSGs)
  • Engage patients/families when appropriate in the patient safety program
  • Oversee the management and use of event information to benchmark and track progress to zero avoidable
  • Demonstrates good organizational skills; tendency to be organized, well-prepared and structured
  • Knowledge of patient safety science principles, theory, methods, standards and regulatory requirements
  • Superior interpersonal skills (developing and maintaining positive relationships; communicating clearly
91

Senior Project Manager, Global Patient Safety Resume Examples & Samples

  • Leads and/or facilitates Global Patient Safety Evaluation (GPSE) projects/teams and GPSE initiatives and ensures all new projects have effective metrics and reporting to measure outcomes and impact on cost
  • Facilitates the Global Patient Safety Committee (GPSC) meeting and follows up on actions/initiatives
  • Responsible for oversight of all GPSE initiatives and assists with global alignment of GPSE initiatives
  • Facilitates GPSE stakeholder communications as requested
  • Monitors and manages the project progress, project plan and resources identifying efficiencies and improvements while maintaining high quality standards. Reports on progress of project and issues/plans, proactively identifies obstacles, develops contingencies based on risk assessments and influences decision making
  • Identifies and resolves project progress/issues utilizing project tracking information
  • Under the guidance of the GPSE Chief of Staff, manages budgets (including support of the Drug Safety Officers), tracks functional resourcing, and reports on functional metrics when requested
  • Responsible for monthly functional reporting
  • Helps provide solutions for KPI support, external affairs guidance and strategic communications with both external and internal stakeholders
  • Responsible for identification, triage, direction, and logging of Other Important Safety Information (OISI) as per Takeda SOPs and regulatory requirements
  • Responsible for generation and maintenance of complete and accurate for records OISI events and Safety Board related actions taken by Takeda
  • Facilitate the system to track and monitor accurate records for the Safety Board/Safety Board Chair review process including gathering and distribution of materials, topic coordination/scheduling, generation of meeting agendas and meeting minutes/decisions that serve as a legal record of the Safety Board/Safety Board Chair Review discussions
  • Partners with other R&D functions to ensure Safety Board processes align with other functions and cross functional communication/training occurs as needed
  • Conducts monthly reviews with GHGPSE or designee regarding issue logs to ensure Safety Board actions are being addressed
  • Ensure maintenance of the Safety Board website with accurate record of planned topics and recorded decisions
  • Collaborate with the Global Safety Lead and/or other personnel to ensure that the safety issues are clearly addressed in Safety Board materials, teams are prepared for Safety Board discussions and actions are executed in clinical development plans or the post marketing setting
  • Responsible for setting and managing expectations of Development and Established Product teams, highlighting and resolving questions, and ensuring regular communications regarding Safety Board activities
  • Support/participate in continuous improvement of GPV processes
  • Actively participate in internal and cross functional Task Forces by representing PV on local/global initiatives
  • Mentor Patient Safety employees
  • Bachelor’s degree in science or business-related field
  • 6 years of drug development experience in the area of patient safety, regulatory, medical affairs or clinical development
  • Project planning experience within the pharmaceutical industry
  • Demonstrated leadership skills managing matrix teams, influencing outcomes and key project decisions
  • Proven ability to communicate and collaborate effectively with senior management
  • Critical thinking and decision-making skills
  • Ability to anticipate changes required in current business practices based on internal or external changes that impact GPSE
  • Ability to communicate effectively with external business partners
  • Problem solving – ability to think through problems and propose solutions to complex problems
  • Ability to recognize problems before they occur, to appropriately raise issues to management, to bring an insightful approach to problem solving, and to communicate issues to stakeholders in a timely, mature, and professional manner
  • Strategic thinking - ability to approach specific issues/problems with understanding of the larger context
  • Communication skills – strong ability to communicate, in writing or verbally, in an audience- and business-appropriate manner
  • Strong organizational skills – ability to organize information and data from various sources in an understandable and useful manner that is consistent with department standards
  • Technically proficient in using Microsoft Word, Excel, and PowerPoint
  • Management of multiple tasks of varied complexity simultaneously
  • Presentation – ability to present information in a clear and concise manner
  • Negotiating skills
  • Ability to work independently, or with a diverse group of individuals across various functional areas and organizations
  • Ability to develop, articulate and establish processes which impact cross-functionally
  • Demonstrate a high degree of self-awareness, self-motivation, initiative, and attention to detail
92

Patient Safety Specialist Resume Examples & Samples

  • Survey and monitor national pharmacovigilance regulations and provide update to global Pa-tient Safety organization
  • Input, review and approval of program proposals for language, content and establishment of necessary controls on collection and reporting of adverse event information
  • Management and maintenance of all relevant Patient Safety databases
  • Prepare and submit KPI reports on compliance in a timely manner including identification of root cause(s) for late reporting to LHA, development and implementation of corrective action(s) as needed
  • Manage and maintain efficient Patient Safety filing and archive system
  • Review of all Phase IV Clinical Trial and NIS protocols safety sections and if a Contract Re-search Organization (CRO) is conducting the trial, review the contract (SSW), train the CRO associates responsible from the trial
93

Director of Patient Safety Resume Examples & Samples

  • Work with facility leaders to ensure understanding of and compliance with the National Patient Safety Goals
  • Minimum of three years healthcare experience in patient safety, risk and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as a Hospital, Ambulatory Surgery Center, etc
  • Demonstrates good organizational skills; tendency to be organized, planful and structured
  • Strong leadership qualities (task completion, motivation, organization)
  • Knowledge of and experience with patient safety analysis techniques (methods). Proven team building skills in dealing with intra-professional clinical and operations teams including medical staff in diverse settings
  • Advanced computer skills with word processing and database competency
  • Knowledge of rapid cycle improvement theory
94

Patient Safety Assoc Resume Examples & Samples

  • Reviews assignment with supervising RN prior to sitting with patient with sitter safety document
  • Review reason that 1:1 sitter is necessary for patient being cared for i.e. psychiatric and or geriatric issues
  • Provides for patient safety in a manner to prevent patient injury
  • Review protocol with covering RN for what constitutes a "safe room"
  • Maintain effective communication at all times with supervising RN
  • Demonstrates knowledge and skills necessary to work in various patient care settings, performing sitting duties under direction of registered nurse
  • Other Duties as assigned
  • HS or Equivalent
95

Regional Manager Patient Safety Resume Examples & Samples

  • Registered Nurse, preferred; other clinical healthcare professionals considered
  • Certification in quality or risk management preferred
  • Five or more years of health care, quality, safety or risk management experience required preferably in a hospital setting
  • Participation in healthcare quality improvement, safety initiatives or relevant committees
  • Experience with peer review, root cause analysis and facilitation preferred
96

Patient Safety Resume Examples & Samples

  • 8+ years of experience in health operations, including patient safety and quality
  • Experience with state and federal health care initiatives and policies
  • Ability to manage tasks and projects, organize tasks logically, and manage others to accomplish tasks
  • Experience in consulting or other client-facing work
  • Experience with the federal government or VA
  • Experience with designing, developing, and implementing quality management systems in a complex healthcare environment
  • Experience with ISO 9001 requirements and implications in healthcare
  • ISO 9001certified Lead Auditor
97

Risk & Patient Safety Specialist Resume Examples & Samples

  • Reviews safety reports and ensures appropriate follow up is completed in a timely manner
  • Participate in the root cause analysis (RCA) process in the event of a sentinel or near miss event. Coordinates staff interviews, summarizes root cause analysis work, and ensures appropriate and timely follow up for identified action items
  • Provides oversight of Root Cause Analysis (RCA) Reporting System-maintenance of thorough and complete documentation of root cause analysis work. Creates aggregate data reports, based on the root cause analysis documentation, as requested
  • Contributes to the submission of RCAs into CRICO RCA database
  • Works collaboratively with QPSD staff in leading patient safety efforts
  • Collaborates with the Risk Manager in the management of the Inpatient Medication Event Committee, the DFCI/Boston Children’s Hospital Safety Reporting Committee and other groups as requested
  • Manages the Continuing Medical Education (CME) certifications for the Morbidity, Mortality, and Improvement Conference
  • Serves as an active member of the Ambulatory Event Committee, the Multidisciplinary Peer Review Committee, the Continuous Readiness Committee and the Institutional Safety Committee
  • Contributes to report creation for regulatory agencies as requested
  • Conducts audits and chart reviews when called upon
  • Collaborates with the Patient/Family Relations (PFR) staff on matters of concern voiced by patients. Covers the PFR function in the absence of the PFR staff
  • Actively promotes the use of the DFCI safety reporting system and facilitates educational sessions as indicated
  • Collaborates with the Risk Manager, Senior Director of Patient Safety and Medical Director of Risk Management and Patient Safety on case reviews as requested
  • Assists in the coordination of patient safety and risk management education and training programs
  • Demonstration of project management ability
  • Demonstrated effectiveness as a team member
  • Proficiency with computer software applications including Outlook, Word, and Excel
98

Patient Safety Specialist Resume Examples & Samples

  • High school Diploma required, Associates or Bachelor’s degree preferred
  • 3-5 years’ experience in Healthcare setting required, previous management or supervisory experience preferred
  • Knowledge of State, Federal, and JCAHO regulations
  • Previous experience with hospital administrative duties required, healthcare patient safety or risk management preferred
  • Critical thinking, service excellence and good interpersonal communication skills and the ability to follow instruction require
99

Patient Safety Associate Resume Examples & Samples

  • Verbalizes suicide watch policy, close observation record
  • Understands and verbalizes difference between nursing close observation and suicidal watch and the expectations of each type of observation
  • Attends de-escalation class, demonstrates understanding, and can apply learned techniques to appropriate situations
  • Able to identify potential situations of behavioral outburst that may lead to injury or harm to patient or staff; informs RN or supervisor appropriately
  • Demonstrates competence in caring for the agitated/violent patient
  • Assists in placing patients in restraints and observes suicide precautions, cares for the patient in restraints as per hospital policy
  • Able to verbalize reporting mechanism for behavioral outburst, such as nurse call system, patient phone or emergency alert codes
  • Seeks out and accepts feedback, is a proactive learner, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities
  • Able to identify problems and offer suggestions for solutions
  • Able to monitor and assist with meals, repositioning, toileting and diversional activities
  • Able to perform an environmental observation of the room and remove any items that could be used to harm patient or others
100

Manager, Quality & Patient Safety Resume Examples & Samples

  • 5 years experience
  • Strong Common Cause Analysis Skills and FMEA Process
  • Excellent Communication, Presentation, and Team Building Skills
  • Strong Data Analysis and Interpretation Skills
  • 24 hour responsibility for the management and development of the Medical Staff Quality, Patient Safety and Regulatory Staff
  • Will provide coaching feedback, mentorship, professional development
  • Prioritize/manage the workload, schedules, resources, plans and status reports
  • Responsible for creating relationships and in conjunction with the Director and Chief Medical Officer/VP of Quality, develop a Patient Safety plan and implement the processes with the center to ensure hardwiring of best practices
  • Position will be assigned the responsibility and empowered as the Patient Safety Officer by the Governing Board
  • Ensure the highest level of patient and that the Center is abiding by regulatory requirements that govern patient safety
  • Oversees processes and monitors quality indicators and metrics via committees and tasks forces and utilizes best improvement practices to invoke change to provide the best care outcomes
  • Ensuring meaningful and effective flow of data and information through the Performance Improvement process as well as managing the medical staff quality, peer review, ongoing professional practice evaluation, and focused professional practice evaluation processes
  • Registered Nurse (RN) required
  • Bachelor's Degree at minimum in Nursing or health related field; master's in same a plus
  • Certified Professional in Healthcare Quality (CHPQ), or obtained within one year of hire
  • Certified Professional in Patient Safety (CPPS) or Licensed Healthcare Risk Manager (LHRM), or must receive one of these certifications within 2 (two) years of hire
  • Acute care Quality Management experience: 5-7 years
  • Performance Improvement Experience: 5-7 years
  • Health Care Risk Management or Patient Safety Experience: 5-7 years
  • Medical Staff Quality, OPPE/FPPE Experience: 5-7 years
  • TJC, CMS, OSHA Acute Care Regulatory Requirement Experience: 5-7 years
101

Surgical Quality & Patient Safety Specialist Resume Examples & Samples

  • Dedicated professional who demonstrates a passion for our mission, and who takes pride in delivering world class service in a collaborative, learning environment
  • The successful candidate will be a superior communicator, and a knowledgeable, solution focused professional who maintains positive working relationships with Faculty and team members
  • Develop and maintain an expertise in the field of data analysis, performance improvement, medical staff quality, medical staff bylaws, and related Joint Commission and CMS standards, including National Patient Safety Goals
  • Develop and maintain an expertise in the field of surgical chart review, abstractions, and data analysis utilizing National Surgical Quality Improvement Program registry and Society of Thoracic Surgeons registry
  • Review, analyze, abstract charts and prepare data for committee review and disseminate to appropriate committee and record per regulatory guidelines and track per medical staff bylaws and rules and regulations
  • Lead surgical performance improvement teams, in alignment with surgical faculty, clinic staff, and surgical services leadership in an effort to improve both performance and outcome metrics directly related to quality of care, patient safety and outcomes utilizing best quality practice methodology and ensure loop closure
  • Represent Quality & Patient Safety on multiple PI initiatives, both internal and external to improve the care and safety of the surgical patient at Moffitt
  • Collaborate with Nursing Quality, Quality & Patient Safety Specialists, Departments Chiefs and Safety Committees to identify trends in surgical patients and opportunities for improvement
  • Bachelor's degree in nursing or related field at minimum; master's degree in nursing or related field preferred
  • Note: Associate's in Nursing accepted with agreement to obtain BSN within three (3) years' from date of hire
  • Licensed Registered Nurse with a minimum of five (5) years' surgical experience
  • Minimum three (3) years' of Quality, Regulatory, Risk Management, or Patient Safety experience in an acute care hospital
  • Process Improvement Methodology experience: willingness to achieve lean/six sigma yellow belt within one (1) year of hire if not already achieved
  • Willingness to achieve lean/six sigma green belt within two (2) years' of hire
102

VP-clinical Outcomes & Patient Safety Resume Examples & Samples

  • Education: Allof the following
  • 1) Masters Degree in Nursing or related field
  • 2) Bachelor of Science in Nursing
  • Preferred: CPHRM, CPHQ or Patient Safety Certification
  • Preferred: CPHRM (Certified Professional Healthcare Risk Manager), CPHQ (Certified Professional in Healthcare Quality)
103

Director, Patient Safety Organization Resume Examples & Samples

  • PLAN & EXECUTE PSO STRATEGY. Develop strategy and ensure alignment with the PSO mission of eliminating harm and reducing suffering in the healthcare industry. Assess leverage points for advancing the PSO mission. Ensure alignment of PSO Services and PSO Membership Development with PSO strategy. Advance the PSO mission and strategy within Press Ganey. Seek opportunities for integration and ensure alignment with other Press Ganey solutions
  • ENSURE REGULATORY COMPLIANCE & MANAGE EXTERNAL RELATIONSHIPS. Ensure compliance with AHRQ PSO Program requirements and maintain the HPI Press Ganey PSO listing. Maintain knowledge of regulatory, legal, and influencing factors related to Patient Safety Organizations. Position the PSO as a trusted, differentiated partner. You serve as the primary point of contact for external PSO relationships such as AHRQ, PSO associations, and other consultants/vendors, and ensure that Press Ganey receives value from each relationship
  • DESIGN & OVERSEE DELIVERY OF PSO SERVICES. Gain a deep understanding of human performance science, high reliability principles and HRO practices, and PSO Member experiences. Maintain awareness of the PSO competitive landscape. Develop, maintain, and evolve PSO Services to advance the evolving needs of PSO Members. Identify and engage cross-functional Press Ganey leaders, stakeholders, and resources in the process of PSO Service development. Determine and manage necessary resources to deliver PSO Services
  • DIRECT PSO OPERATIONS. Develop and maintain PSO policies and procedures. Engage Press Ganey shared services (legal, account management, marketing, sales, education, and others) to ensure a seamless process for PSO infrastructure and contracting. Collaborate with Product Management, Information Technology, and Research to ensure PSO data needs and services (data intake, management, and analysis) are met. Assess need for future resources to provide PSO support and services. Develop and manage the PSO budget and provide monthly reports to Press Ganey Strategic Consulting Division leadership
  • DEVELOP PSO MEMBERSHIP & MANAGE MEMBER RELATIONSHIPS. Lead efforts to grow PSO membership through routine growth as well as innovative growth. Establish relationships in which PSO Members view you, the PSO, and Press Ganey as trusted partners in their journey to high reliability in safety, quality, and experience. Effectively engage with Clients in seeking input/feedback on PSO Services
  • MANAGE COMMUNICATIONS. Design, develop, and maintain a PSO Member Communication Plan. Develop and disseminate relevant communications about the PSO to internal and external stakeholder groups. Serve as the principal contact for the PSO
  • PROVIDE THOUGHT LEADERSHIP & INPUT ON SOFTWARE & ANALYTICS DEVELOPMENT. Engage with other thought leaders in providing input on the vision, specifications, and design of safety and reliability-related software and integrated analytics. Provide insight and feedback on the form and function of software and analytics solutions
  • Strongly Preferred: Knowledge, skill, and experience in human performance science and in HPI safety culture and cause analysis improvement methods
  • Professional and effective in communication and presentation, in general and specifically with executive leaders
  • Skilled and accomplished in complex project management and problem navigation
  • Demonstrated capabilities in strategic analysis and decision support
  • Effective in building relationships with and understanding the perspectives of others
104

Patient Safety Risk Manager Resume Examples & Samples

  • Manage a facility-wide Patient Safety Risk Management System focused on the identification, investigation and reduction of risk with the objective of minimizing professional Liability claims
  • Manage regulatory activity associated with Serious Reportable Events for DPH and BORM. This includes but is not limited to
  • Maintain ongoing awareness of rapidly evolving rules, regulations and laws needed to keep BMC in compliance with all external stakeholder requirements
  • Track and trend Serious Reportable Events (SRE) and Adverse Events
  • Review SRE dashboard monthly for accuracy
  • Co-chair the Patient Safety Steering Committee
  • Completion of BORM Annual and Semiannual reports
  • Annual revision to the Patient Care Assessment Committee plan
  • Timely reporting to DPH and BORM
  • Respond to agency requests and create corrective action plans if needed
  • Oversight of onsite regulatory reviews including notification to leadership and written summary of events
  • Other duties as assigned by Director of Patient Safety, Risk Management and Regulatory Compliance
  • Must have interpersonal skills necessary to deal effectively with a administrative and clinical leadership, staff, Clinical Chairpersons, and other healthcare professionals
  • Ability to effectively interview individuals and groups from diverse professional backgrounds
  • Maintain strictness confidentiality of information
  • Ability to collect event information and organize into a coherent narrative
  • Highly self-motivated. Ability to manage multiple projects simultaneously and adhere to work deadlines
  • Ability to inspire trust and be seen as someone who provides support and assistance
  • Excellent presentation skill including ability to speak before large audiences and prepare and provide Power Point presentations
  • Excellent computer skills including Microsoft Office; ability to learn new computer applications such as adverse event reporting software (STARS)
105

Patient Safety Associate N Resume Examples & Samples

  • Assists in calming and/or reorienting patient in cases of agitation or confusion
  • Removes visible hazards and/or broken equipment from immediate environment and reports as appropriate
  • The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements
106

Manager, Patient Safety Resume Examples & Samples

  • Facilitates the investigation and resolution of patient complaints and grievances. Initiates and/or reviews correspondence to patient/family following established timelines
  • Serves as a consultant and resource regarding medical/legal issues. Provides department-specific and facility-wide education based upon identified needs
  • Experience: 5 years experience in health care management, preferred
  • Preferred: 3 years quality/risk management experience
107

Director Patient Safety & Risk Management Resume Examples & Samples

  • Advance Patient Safety through Systems Thinking and Design
  • Identify and Mitigate Patient Safety Risk
  • Search for more effective and effective processes to accomplish goals while reducing costs
  • Track and trend patient outcomes; make recommendations and develop action programs to improve delivery of care
  • Follow established guidelines for reporting a significant medical error or unanticipated outcome in the patient’s care which results in patient harm
  • Demonstrate knowledge of regulatory requirements, HCA Ethics and Compliance policies, and quality initiatives
  • LHRM required; CPHRM, CPPS must have within first year of hire
  • Excellent computer skills with demonstrated spreadsheet and database competency
108

Ambulatory Quality & Patient Safety Coord Resume Examples & Samples

  • Coordinates quality, risk and/or patient safety aspects of The Joint Commission continuous readiness program
  • Collaborates with multidisciplinary team on problem identification and resolution, cost containment issues, implementation of new services and systems/ performance measures
  • Supports activities related to quality and risk reduction initiatives and compliance with patient safety standards
  • Analyzes and reports on data collected from a variety of sources. Develops detailed quality financial reports for specific groups and service lines
  • Prepares timelines from chart reviews for physician performance committee and reviews ongoing physician performance
  • Ensures compliance w/core measures & Ascension priorities for action
  • Three years of clinical experience required
  • Five years experience auditing patient records required
  • Strongly prefer 5 years experience working in a Physician Office setting
109

Director Quality & Patient Safety Resume Examples & Samples

  • 5 years of experience in a leadership role, preferably in Quality and Safety
  • Total Quality Management training and experience
  • Sentinel event Root Cause Analysis training and experience
  • Certification in specialty practice required within 2 years of hire/transfer
  • Clinical Decision Support/Data Analytics experience
110

Coord / Patient Safety Resume Examples & Samples

  • Prepares Quality Council reports and presentations; assists with the preparation of Quality Care and Comfort Committee (QCC) reports and presentations
  • Assists leadership in defining key performance indicators and developing measurement tools to evaluate quality improvements; coordinates patient safety culture assessment efforts
  • Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the System Provides education and training on patient safety and performance improvement tools
111

RN Patient Safety Manager Resume Examples & Samples

  • Develops and maintains a close working relationship with senior leadership as well as practice administration and medical staff to optimize the patient safety culture. Exhibits the ability to work collaboratively with all levels of the organization to achieve safety goals
  • Exhibits critical thinking skills to develop innovative and sustainable improvement solutions for the Network
  • Coordinates the annual analysis and implementation of the NHRMC Patient Safety Plan
  • Demonstrates ability to effectively convey information related to complex clinical or business processes
  • Coordinates practice Patient Safety meetings, analyzes trends of performance metrics, identifies opportunity for improvement, develops and maintains management action plans, measures success of these action plans and creates records and follow up metrics for each meeting and activity. Reassess approach to maximize success
  • Assists leadership in defining key performance indicators and developing measurement tools to evaluate improvements in employee safety
  • Coordinates patient safety culture assessment efforts
  • Develops strategies for improvement that include consideration for leading practice research and shares implementation results across the Network
  • Provides education and training on patient safety and performance improvement tools
  • Demonstrates mastery of facilitation skills (both team and individual), data analysis, and statistical process control to effect improvement in clinical outcomes
  • Coordinates the FMEA (Failure Mode Effects Analysis) process and other patient safety tools such as patient safety risk assessments when appropriate
  • Provides project management and overall facilitation for prioritizing and advocating patient safety initiatives at the practice(s). Provides ongoing updates to stakeholders and senior management
  • Education: Bachelor's degree (BSN), preferred, ADN required
  • Licensure / Certifications: RN required, Specialty Safety certifications preferred (DOT, SPICE)
  • Experience: Six years experience in healthcare required, medical practice locations preferred. Advanced computer skills with demonstration of skill and competence in Statistical Process Control (SPC) and Managing for Daily Improvement (MDI) knowledge and experience preferred. Direct project experience with PDSA required; knowledge of Lean Concepts preferred
112

Patient Safety Operations Specialist Resume Examples & Samples

  • MANAGE SAFETY ASPECTS OF PRODUCTS IN CLINICAL DEVELOPMENT
  • 1-3 years of experience in the pharmaceutical industry preferred
  • At least one-year experience in Drug Safety/Pharmacovigilance is preferred
113

Mgr, Patient Safety Operations Resume Examples & Samples

  • Leads the medical safety reviews and signal detection within and across studies and post marketing data, based on safety management plans, surveillance trending criteria, documented actions and signals
  • Identifies and evaluates safety signals based on individual cases and cumulative data assessment, by using signal detection systems and interpretation of reviewed literature
  • Manages medical safety team participation in interim and final data reviews for all product lines, approving edit specs, line listings, and issue logs activities. Represents medical safety in planning, status, and completion of cross functional data review activities
  • Works cross-functionally to review proposed label changes to determine any deviations and initiates appropriate action
  • Responsible for medical safety team aspects for clinical trials including review and implementation of the Safety Management Plan, safety sections of the Data Management Plan, and relevant safety aspects of other key clinical trial documents such as informed consent, protocols (specifically inclusion / exclusion criteria and AEs of interest)
  • Work with leadership and management to promote a quality vision, culture and competency throughout the organization through consultation, facilitation, training and communication
  • Leads, mentors, encourages team of medical safety professionals to affect the delivery of exceptional results that demonstrate collaboration, integrity, innovation, making a positive impact to patient safety and customer service
  • Responsible for the mentoring and on-boarding of new colleagues
114

Patient Safety Attendant Resume Examples & Samples

  • Performs selected activites related to patient care (i.e. accompanies patients to tests, physical therapy, occupational therapy, and provides diversional activities)
  • Monitors and proactively intervenes to maintain patient safety by immediately communicating the need for assistance
  • Demonstrates effective verbal communication skills by communicating pertinent patient data accurately and in a timely fashion
  • Assumes responsibility for own educational development
  • Ability to communicate information to appropriate personnel promptly and accurately
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Current CPR required
  • Must attend non-violent crisis intervention class and sitter class offer at SVHC
115

Dir-quality & Patient Safety / Sjhmc Resume Examples & Samples

  • Develops and implements systems, policies and procedures for the identification, collection and analysis of quality, risk and/or patient safety information. Collects, evaluates, and maintains data concerning injuries, complaints, claims, and/or other patient safety-related data
  • Educates and trains the leadership, staff and physicians as to the quality and patient safety program and their respective responsibilities in carrying out the program. Advises departments on designing quality improvement and patient safety initiatives, policies and protocols within their own departments
  • Investigates and analyzes root causes, patterns and trends that could result in compensatory or sentinel events, serious adverse events and near misses. Assists with identification and implementation of corrective action where appropriate
  • Reports all adverse events to appropriate regulatory and accrediting agencies as required. Works with legal counsel to coordinate the investigation, processing, and defense of claims against the organization
  • Oversees timely, accurate chart reviews and data entry for regulatory requirements (i.e. core measures, disease specific registries), evaluates data results, tracks data for trends, and implements corrective action plans. Suggests and implements follow-up studies as necessary
  • Provides performance improvement methodology education. Serves as knowledge resource person to leadership, staff, and physicians
  • Responsible for guiding, supporting and coaching leadership, staff and physicians in the development of the QI initiatives including the implementation and ongoing management of QI principles and structure, supporting the work of improvement teams. Assists and assures department managers by developing and reporting on quality improvement programs to monitor the quality appropriateness of care
  • Responsible for Medical Staff Peer Review activities and improvements. Provides feedback to Physician Department Chairs on performance within their department
  • 3 years of management or quality experience. Extensive experience and training in quality improvement methods, tools, and team facilitation. Project development and planning experience. Experience in training and development. Healthcare experience preferred
116

Director, Patient Safety Resume Examples & Samples

  • Develops, plans and implements facility policies and objectives for risk and patient safety initiatives to enhance the quality of services. Analyzes healthcare processes and patient care outcomes, develops outcome measures and monitors sensitive quality outcome indicators to identify areas for improvement. Evaluates the impact of improvement activities
  • Oversees sentinel event investigations to include in-depth clinical chronologies and root cause analysis activities within the facility to reduce risks and increase patient safety
  • Reviews and analyzes facility occurrence reports to identify clinical risk issues. Facilitates investigation and follow-up on events with the appropriate directors/VPs. Oversees recall processes and assures that any required reporting to the FDA/Medsun is done in full compliance with the Safe Medical Device Act (SMDA)
  • Initiates Probable Claims Reports (PCR) as appropriate. Investigates, utilizes medical record review, interviews and other methods necessary to provide adequate information for the report
  • Facilitates implementation and completion of elements for the annual HCI Risk Reduction Program. Communicates the results of the quarterly Risk Metrics results to managers/ VPs and Senior Leaders. Facilitates development and communication of appropriate action plans for identified outliers
  • Education:Bachelor of Science in Nursing
  • Experience: Three (3) years clinical and managerial experience. Experience in utilizing work processing, spreadsheets, clinical systems and databases
  • Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable)
  • Preferred: Master’s degree in Nursing or related field. Five years clinical and managerial experience. Risk management, regulatory compliance, and patient safety training and experience
  • Must have current RN license to practice professional nursing in the state of Texas. Must have Texas RN license within 90 days of hire
  • Certified Professional Healthcare Risk Manager (CPHRM) administered by the American Hospital Association within three (3) years from date of hire
117

Avp-risk Management & Patient Safety Resume Examples & Samples

  • Demonstrates executive level leadership qualities, values, and skills
  • Ability to communicate with executive leadership and physicians to effectively express knowledge and views
  • Administrative ability to gather, analyze, and evaluate data and recommend actions and strategies
  • Broad knowledge of federal legislation, state statutes, and regulatory requirements relevant to risk management
  • Knowledge of claims management and insurance terminology
  • Ability to work effectively with assigned legal counsel in management of professional and general liability
  • Bachelor’s degree in nursing or clinically-related field
  • Minimum 7-10 years of experience in health care risk and claim management
  • Minimum five years of experience in an administrative management/leadership role
  • Master’s degree in nursing or clinically-related field (Preferred)
  • Active Florida license as Healthcare Risk Manager (LHRM)
  • Active Florida license as a registered professional nurse (Preferred)
118

Patient Safety & Risk Manager Resume Examples & Samples

  • Coordinates aspects of the Hospital Risk Management Program. This includes, but is not limited to, the following areas: Development, implementation and monitoring of Risk Management projects, policies and procedures
  • Provides consultations/assistance to medical and administrative staff on legal issues and hospital policy
  • Ensuring compliance with legal and regulatory requirements, including but not limited to those regarding: Coordinating service of legal documents: Review of all Hospitals incident/occurrence reports, QA referrals, select patient complaints. NYS Department of Health/Office of Health Systems Management Patient Complaint and Article 28 (NYPORTS) process: NYS Office of Mental Health (OMH) reporting requirements: Reporting requirements of the NYS Commission of Quality of Care (CQC) for the Mentally disabled
  • Collaborate with other departments to design methods to achieve optimal patient safety initiatives via review and trending of patient safety data
  • Coordinates adverse event review process; including root case analysis for defined events
  • Assists Regulatory Affairs as warranted with DOH on-site surveys, OPMC and OPD inquiries
  • Coordinates hospital wide Failure Mode Effect Analysis (FMEA) as required annually
  • Maintains files on Risk Management data for internal and external use
  • Identifies issues for Quality Assessment and Improvement referral
  • Coordinates with other clinical and administrative departments regarding risk management issues; Available to provide direction and coordinate counsel to physician, nursing and administrative staff regarding medical-legal issues. Monitors Risk Management cases and issues. Participates in special projects and performs other related duties
  • Reviews electronically reported events on a daily basis; investigates events that led to real or potential patient harm. Identifies trends in reported event types and address these trends with the particular unit/department leadership
  • Maintains liaison with NYU Hospitals Office of Legal Affairs, and with outside counsel, on issues related to malpractice litigation, or potential litigation. Serves on NYU Hospitals QA&I committees, including but not limited to, Environment of Care, Pharmacy and Therapeutics Committee, all Clinical Service Lines (as needed), Departmental QA subcommittees, Patient Safety Committee, Legal Defense Committee, Quarterly CCC Claims meeting. Any other further responsibilities as are required to ensure implementation of the Risk Management Program
  • Takes Risk Management call for the facility 24/7
119

Patient Safety Attendant / St John Oakland Resume Examples & Samples

  • Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment. Arranges meal break times with nurse and informs nurse prior to leaving patient for any reason in order that relief is provided to ensure constant patient observation. Never leaves patient alone
  • Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safe. Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge Nurse
  • 6 months of experience as a Patient Safety Attendant preferred
120

Patient Safety Attendant Resume Examples & Samples

  • Functions as a co-worker to the nurse and a key member of the nursing care team
  • High School Diploma or equivalent, required
  • Knowledge of Basic safety awareness
  • Ability to work in diversified settings
121

Quality, Risk & Patient Safety Analyst Resume Examples & Samples

  • 5 years in a risk management support role including data management, Clinical Training, Risk Management or another field; experience with legal agreements, contracts, legal discovery requests, attorney interactions; and proven track record of delivering on large scale projects
  • High school diploma and some college-level courses
  • Training in and/or working knowledge of IVOS, CUE, and MedSun systems; Title XXII, EMTALA, TJC standards, Patient Safety standards and other State and Federal laws that pertain to hospital risk management programs; and Microsoft Office Programs including Word, Excel, PowerPoint (required)
  • Special skills required include: excellent problem solving skills; knowledge of healthcare theory and practice; familiarity with hospital organizations, structures and functions; effective interpersonal and communication skills; group facilitation skills including root cause analysis; organizational and time management skills; calendar management; minute taking capability; ability to deliver difficult feedback to resistant and defensive participants by constructively focusing on improvement; strong project management skills; conducting analysis of multiple solutions; effective and efficient decision making skills; ability to display self-confidence and inspire confidence in others; and ability to handle ambiguity and create stability in high-pressure situations
  • College degree or significant college-level business training and additional relevant experience
122

Patient Safety & Clinical Management Coordinator Resume Examples & Samples

  • Use clinical expertise to identify and evaluate activities or events occurring within the Medical Center that have the potential to lead to patient injury and/or which represents opportunities to improve the safety of services offered by the Medical Center
  • Provides effective leadership for conducting patient safety/clinical risk assessments and adverse event investigations, including root cause analyses and implementation of effective corrective action plans
  • Lead and participate in ongoing organizational needs assessments for patient safety and clinical risk management regulatory compliance, including implementation of the JCAHO National Patient Safety Goals. Recommendations are made based on the needs assessments
  • Demonstrates clinical and technical expertise in the areas of patient safety and clinical risk management and provide consultative assistance to individuals or groups as necessary
  • Leadership & Training/Development: Educate and train medical center staff and physicians in the organization on the system based causes for medical errors and other issues related to patient safety and clinical risk management
123

Novartis Patient Safety Specialist Resume Examples & Samples

  • Manage collection, processing, documentation, reporting and follow-up of all adverse event reports for all Novartis products from clinical trials, non-interventional studies, Patient Oriented Programs, literature, Spontaneous Reports, etc. Transcribe, translate and enter data of all data from source documents into safety systems accurately and consistently with emphasis on timeliness and quality
  • Manage reporting/submission/distribution of safety reports/updates/information (e.g. SAE, SR, IN/SUSAR, PSUR, Biannual SUSAR Listing, DSUR) to Local Health Authorities and/or clinical operations in cooperation with other Country Organization Departments
  • Interact and exchange relevant safety information with LHA, Patient Safety associates, other functional groups and third party contractor, if applicable
  • Survey and monitor national pharmacovigilance regulations and provide update to global Patient Safety organization
  • Perform reconciliation with other departments (e.g. Medical Information, Quality Assurance and third party contractor, if applicable) for potential AEs resulting from medical inquiries, quality related complaints and other sources
  • Develop and update training materials for pharmacovigilance and ensure training of Country Organization associates on relevant Patient Safety procedures for AE reporting, including field force and third party contractor, if applicable
  • Ensure support for and close-out of audits, corrective action plan, investigation and Health Authority inspections
  • Ensure training and oversight of staff, as applicable
124

Senior Director, Quality & Patient Safety Resume Examples & Samples

  • Provides oversight & administrative direction for assigned Depts & administrative functions in the area of quality & patient safety. Builds an effective high performing, interdisciplinary team that is accountable for quality performance in all areas of care delivery, that collaborates w/others to support the Operating Plan, Reg’l strategic priorities, & the assessment & mitigation of organizational risk. Acts as the Chief Quality Officer for the hospital system
  • Establishes strategy & directs programs which identify opportunities to deliver high quality, safe, appropriate, cost effective healthcare that meets organizational priorities & requirements across the srv area (e.g. members, providers, practitioners, employers & purchasers, governmental payers or authorities). Identifies & recommends KPNW priorities for improvement & the effective app of quality assessment & performance improvement methods & techniques. Works in conjunction w/the VP of Quality & Srv to monitors Reg’l performance & recommends strategies to achieve or maintain excellence on publicly reported performance scorecards & rating/rankings
  • Works closely & in collaboration w/ the medical staff to design, develop & implement medical care delivery systems & processes in a safe & efficacious manner. Maintains effective working relationships w/ Medical Staff, Hospital Board/Committees, leadership team, Mrgs & staff to ensure appropriate involvement in problem solving & decision-making
  • Develops & oversees the Reg’l Patient Safety Program to meet operating plan & Program goals & to implement best practices in patient safety across KPNW; collaborates w/ Program Office & Reg’l leaders to evaluate, initiate & spread innovations in patient safety practice
  • Directs administrative functions that include 1)Credentialing & Provider Assessment Programs & the Reg’l Credentialing Committee to verify appropriately trained & competent practitioners & organizational providers are approved to participate in the KFHP network. Maintains annual compliance w/quality oversight of health plan's contracted srvs, including but not limited to Plan hospitals & other facility types determined by CMS, 2) Review & revisions of Medical Staff Bylaws in partnership w/program offices legal counsel & the Chiefs of Staff for the hospitals & ambulatory surgery centers, to comply w/policy & regulatory requirements, 3) Peer Review Program, in collaboration w/responsible physician leader(s)
  • Oversees the development & implementation of systems for managing & reporting meaningful quality Mgmt data & info. Ensures that data is used in accordance w/all laws & policies; works collaboratively w/Program Office data teams & locally for Reg’l quality data including state or publically reported data
  • This job description is not all encompassing
  • Minimum ten (10) years of progressive management experience in a healthcare system, in which a minimum of five (5) of those ten (10) years is management experience in health care quality improvement and patient safety including hospital experience
  • Minimum two (2) years of work experience in an ambulatory health care setting
  • Minimum seven (7) years of recent progressive quality management or administrative experience in health care systems
  • Experience working for Kaiser Permanente
  • Certification as a Professional in Health Care Quality (CPHQ)
  • Familiar with medical care delivery systems, including acute care, and knowledge of principles and practices of strategic planning, program management, and project management
  • Thorough knowledge of State, Federal, and accreditation standards requirements
  • Training and experience in a clinical health care discipline
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Patient Safety Specialist Resume Examples & Samples

  • Bachelors� degree in a healthcare-related field required; BSN preferred
  • Minimum of 3 years healthcare experience in an acute care hospital
  • Minimum of 3 year Risk Management experience in a healthcare setting; 5 or more years of Risk Management experience in healthcare preferred
  • Education and /or teaching experience required
  • Strong interpersonal, communication skills
  • Familiarity with and ability to work with databases, word processing, spreadsheets, presentations, communication, and internet applications
  • Knowledge of all phases of patient care, hospital policies, procedures and healthcare laws generally acquired through education and/or experience
  • Familiarity with The Joint Commission standards and DOH, COPs, OSHA Regulations
126

Patient Safety Attendant Clinical Support Team PRN Resume Examples & Samples

  • Administrative hold patient
  • Pediatric patient not boarded in a secured area and/or at risk of harm
  • Impulsive
  • Cognitively impaired / confused
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Patient Safety Attendant Clinical Support Team Resume Examples & Samples

  • Suicidal patient
  • Self-injurious
  • Unsteady gait
  • High school diploma or equivalent preferred
  • Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, Geriatric as applicable)
  • Maintains calm and quiet atmosphere
  • Stays with patient unless relieved by another staff; patient not to be left alone
  • Utilizes call light for staff assist needs
  • NO food or drink in patient room for PSA
  • Knows safety needs of assigned patient by
  • Collecting verbal report, updated/accurate information form and observation record from licensed nurse before entering patient room
  • Ensuring Patient Safety Attendant Information Sheet is completed and appropriate for each assignment
  • Documenting every 15-30 minutes, as appropriate, on Observation Flow Sheet
  • Calling the Clinical Coordinator if patient is harmful to others
  • Completes assignment under the direct supervision of licensed nursing staff caring for patient
  • Stays in patient room/ with assigned patient at all times
  • Assists with safety precautions
  • Responds to needs of the patient (safety, linen, repositioning, redirecting, activities of daily living)
  • Communicates with nursing staff in a cooperative and positive manner
  • Immediately alerts nursing staff in emergent situations
  • Assists licensed nursing staff with care as delegated and identified on the PSA Information Sheet
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VP of Quality & Patient Safety Resume Examples & Samples

  • Responsible for organizational wide direction, development and implementation of services and programs within assigned areas
  • Utilizes, integrates, and interprets data to assist organization in its improvement efforts, and promote optimal patient outcomes. Works collaboratively with Senior Management to develop strategic quality initiatives
  • Ensures responsibility for organizational wide occurrence reporting system; analyzes and reports trends and identifies appropriate interventions to reduce risk and liability to the organization
  • Facilitates and directs organizational wide risk management program to ensure compliance with statutory mandates, regulatory requirements and accreditation standards of professional organizations, i.e., JCAHO, OSHA, etc
  • Participates in and provides leadership for organizational disaster preparedness and patient safety initiatives
  • Continuously evaluates work process and design; understands role in ensuring quality/performance improvement, productivity, and service delivery to meet stakeholder needs
  • Performs duties in accordance with departmental policies and procedures, and recognized professional, quality, patient safety, environmental and infection control standard
  • Acts as an expert resource to Senior Leadership, Department Managers, Physicians, and all members of the healthcare team regarding study design, data collection and interpretation, PI quality model, team process and group dynamics. Serves as organizational liaison with Corporate Quality Department
  • Actively monitors budget and evaluates expenditures on a regular basis. Initiates recommendations to ensure department is operating within budget
  • Ensures new staff is oriented to specific job duties with particular focus on safety and infection control
  • If serving as facility’s primary Risk Manager, VP must have current Florida license in Healthcare Risk Management (FL LHRM)
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Mgr-patient Safety & Risk Mgmt Resume Examples & Samples

  • Coordinates, tracks, monitors and reports on patient safety projects
  • Coordinates the investigation of patient care events with department leaders and reports on results
  • Analyzes patient care information from multiple data sources and reports on results
  • Coordinates investigation and analysis of critical incidents and near misses
  • Facilitates critical incidents
  • Tracks, monitors and reports follow-through on recommendations
  • Manages the electronic incident reporting system, provides education and training as appropriate, data analysis and report generation for standard reports and trend analysis
  • Supports and facilitates the infrastructure for the Ascension Patient Safety Organization
  • Researches and identifies best practice information that supports learning, improvement and solutions to issues identified
  • Works collaboratively in and across departments to improve patient safety
  • Tracks, monitors, and reports the effectiveness of interventions to improve patient safety across the organization
  • Responsible for the investigation and management of events and claims, complies with reporting deadlines and participates in associated litigation activities for all insurance coverage lines
  • Attends civil proceedings and mediations, working collaboratively and in conjunction with defense counsel, claims analysts and Regional Director of Risk Management
  • Evaluates risk management functions and processes through data analysis and presents findings to appropriate committees; collects, evaluates and distributes relevant data concerning patient/visitor/environmental injuries and near misses and aggregates summaries for Committee reviews
  • Leads and /or participates on key Risk and Quality Committees at the direction of hospital leadership, including Serious Event Review Team
  • Provides education to all levels of staff on risk management programs and their responsibilities within the programs
  • Coaches and advises all levels of staff in sensitive situations involving actual or potential claims, including disclosure according to the CORE™ (Communicate Openly. Resolve Early) methodology; trained as a Situation Manager
  • Assists with the development and implementation of risk management and patient safety initiatives, policies and procedures, including associate and medical staff education activities, regarding risk reduction/elimination throughout the organization
  • Bachelor's Level Degree
130

Patient Safety Attendant Resume Examples & Samples

  • Monitors patients by use of video monitors
  • Communicates and/or instructs patients by use of 2-way audio device
  • Notifies clinical staff of any changes in patient condition and/or safety risk level
  • Completes documentation of observations of patient activities, patient behaviors and other safety & comfort related issues
  • Assists with meal set-up and feeding under guidance of clinical staff
  • Accompanies patient for tests off of nursing unit (radiology, cardiology, respiratory, rehab) and remains with patient at all times
131

Medical Director, Global Patient Safety Resume Examples & Samples

  • Expectation of GSL role for compound(s) both in development and marketed in close association with the TAL
  • Qualified physician (Licence, e.g. GMC registered, preferred)
  • Minimum of 8 years experience in pharmacovigilance, clinical research or clinical development
  • 2-3 years clinical experience with patients following post-graduate training with significant knowledge of general medicine
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Patient Safety & Risk Mgmt Dir Resume Examples & Samples

  • Directs the development, implementation, & ongoing effectiveness of programs & strategies to achieve patient safety & risk management program goals. Guides department in the development & implementation of quality & service monitoring processes. Monitors performance against established targets. Plans & conducts strategies to effectively develop individuals & build teams to ensure a competent & motivated staff: provides leadership & support
  • Supervises assigned staff to include interviewing, selecting, training, motivating, evaluating, counseling, disciplining, & terminating in compliance w/ EEO/AA goals & personnel policies of the organization. Manages the day-to-day supervisory, professional, technical & clerical activities of patient safety & risk management program. Establishes a collaborative working relationship w/ appropriate managers to identify & facilitate operational changes needed to improve &/or support care delivery & reduce risk to the organization, physicians, staff, & members. Chairs or participates on inter & intra-regional committees to address patient safety & risk management issues that can range from local to region-wide issues w/ significant & critical impact
  • Works closely w/ counterparts in other Kaiser Permanente Regions to coordinate efforts, share best practices, & promote consistency of KPCO patient safety & risk management practices w/ program-wide efforts. Administers annual operating budget & capital equipment budget for the patient safety & risk management programs
  • Minimum six (6) years of progressive experience in health care management, with four (4) years of experience in managing or coordinating projects, budgets, and personnel
  • Licensed in the State of Colorado as a Registered Nurse, Nurse Practitioner, or Physician's Assistant preferred
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Director / Senior Director, Patient Safety Resume Examples & Samples

  • Oversight of clinical trial safety including safety monitoring plan and data analysis
  • Respond to queries relevant to the safety of products from the agencies and other internal functions
  • Provide review of clinical protocols and study reports to ensure alignment with Clinical development plans and safety being adequately addressed
  • Contribute to regulatory authority submissions (e.g. NDAs,) by reviewing safety data and preparing relevant sections of the submission