Patient Care Representative Resume Samples
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Patient Care Representative Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the patient care representative job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
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CM
C Murphy
Clifford
Murphy
8222 Hardy Turnpike
Phoenix
AZ
+1 (555) 725 1717
8222 Hardy Turnpike
Phoenix
AZ
Phone
p
+1 (555) 725 1717
Experience
Experience
Detroit, MI
Patient Care Representative
Detroit, MI
Oberbrunner-Trantow
Detroit, MI
Patient Care Representative
- Assist team to ensure a continuum of service provided by all infusion coordinators
- Provide prescribing physicians with an infusion feedback report within 48 hours of the infusion performed
- Keep track of the expiry date on medical directives and contact the referring physicians to provide current medical directives
- Provide coordination of qualified personnel and physicians to ensure adequate care during patient infusions
- Scheduling referred patients for infusions in accordance with the treatment schedules in medical directives established by the prescribing physicians
- Support the Nurse Management team in the scheduling of nurses for the clinics
- Intermediate knowledge of PCs, word processing, and data entry
New York, NY
Medical Records Patient Care Representative
New York, NY
Beatty, Spencer and Mitchell
New York, NY
Medical Records Patient Care Representative
- Answering phone lines/taking and forwarding messages
- Processing of correspondence
- Ensuring customer satisfaction
- Processing faxes
- Processing of all medical record request
- Follows HIPPA guidelines and safety rules
- Intermediate Microsoft Office
present
San Francisco, CA
Front Desk Patient Care Representative Float
San Francisco, CA
Wiza-O'Hara
present
San Francisco, CA
Front Desk Patient Care Representative Float
present
- Files paperwork, medical records and correspondence according to defined company procedure
- Greets patients and visitors and directs them accordingly
- Follows HIPAA guidelines and safety rules as outlined in training received
- Checks out patients either via system or manually according to procedure and distributes records according to the Employer’s protocols
- Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly
- Admits patients into system or manually in accordance with client company protocols
- Collects co-pays; ensures daily cash and credit reconciliation
Education
Education
Bachelor’s Degree
Bachelor’s Degree
New York University
Bachelor’s Degree
Skills
Skills
- Ability to act with Epic Medical SolutionsVision and Values of Team, Accountability, Aggressive Improvements, and Delivering Excellence
- Working knowledge of medical insurance and terminology
- Excellent communication skills both written and verbal; Bilingual
- Proven ability to manage in a high call volume environment with accuracy and efficiency
- Demonstrated ability to prioritize multiple tasks to meet deadlines
- Demonstrated ability to interact in a collaborative manner with other departments and teams
- Proficient in Microsoft suite of products including Outlook, Word and Excel
- Virginia Hospital Center (VHC) is a nationally recognized Hospital and teaching facility that has been delivering the highest quality care to the Washington, DC metropolitan area for over 70 years
- Earning the 2016 Top Hospital award from the Leapfrog Group for excellence in hospital safety and quality for the second year in a row, VHC consistently achieves the highest levels of patient satisfaction
- Located in Arlington, VA, VHC is a proud member of the Mayo Clinic Care Network (a national network of independent healthcare organizations)
15 Patient Care Representative resume templates
Read our complete resume writing guides
1
Pipc Patient Care Representative Resume Examples & Samples
- Greets patients and visitors and directs them accordingly
- Admits patients into system or manually in accordance with client company protocols
- Files paperwork, medical records and correspondence according to defined company procedure
- Collects co-pays; ensures daily cash and credit reconciliation
- Intermediate knowledge of PCs, word processing, and data entry
- Experience with Health insurance
- Experience with HEDIS & STARs
2
Patient Care Representative Resume Examples & Samples
- Scheduling referred patients for infusions in accordance with the treatment schedules in medical directives established by the prescribing physicians
- Provide patient and nurse scheduling services off hours (evenings and weekends) as required by the needs of the clinics and INVIVA Management
- Ensure that patients are treated in accordance with prescribed medical directives
- Provide prescribing physicians with an infusion feedback report within 48 hours of the infusion performed
- Keep track of the expiry date on medical directives and contact the referring physicians to provide current medical directives
- Assist team to ensure a continuum of service provided by all infusion coordinators
- Support the business and QA team in compliance to QMS by generating and following up on incidents
3
Medical Records Patient Care Representative Resume Examples & Samples
- Processing of all medical record request
- Explain all required paperwork and forms to patients and ensures proper completion of medical release forms
- Processing of correspondence
- Processing faxes
- Obtains authorization as needed to process patients for services needed
- Follows HIPPA guidelines and safety rules
- Answering phone lines/taking and forwarding messages
- Scheduling and confirming appointments as needed
- Check in and check out patients as needed
- Collect co-pays; ensure daily cash and credit reconciliation as needed
- Ensuring customer satisfaction
- Intermediate Microsoft Office
- Demonstrated excellent customer service and communication skills
- Strong Time Management Skills
- Flexibility and ability to travel to 4 Clinic locations
4
Front Desk Patient Care Representative Float Resume Examples & Samples
- Checks out patients either via system or manually according to procedure and distributes records according to the Employer’s protocols
- Intermediate experience with Microsoft Office
- Flexibility and ability to travel to all 4 Clinic locations
- Experience with Medicare/Medicaid
- One year of experience in a medical office environment
5
Patient Care Representative Resume Examples & Samples
- Knowledge of ICD-9/CPT coding
- Able to use Microsoft Office Suite
- Speak, read and write the English language
- Fluent in Spanish a plus
6
Patient Care Representative Resume Examples & Samples
- Two (2) or more years experience in a medical office setting
- Knowledge in urology and men's health a plus
- Previous working experience as a Medical Assistant and certified is highly desirable
7
Patient Care Representative Resume Examples & Samples
- Minimum 2 years experience in medical office
- Proficient in P.C. software applications including, Microsoft Word, Excel, PowerPoint, Access, Outlook, etc
- Ability to prioritize, organize and coordinate work
- Ability to work effectively with many people at various levels of the organization
- Expertise in CPT and ICD.9 coding
8
Patient Care Representative Resume Examples & Samples
- Great customer service skills
- Able to handle heavy phones
- OB/GYN background a plus
9
Bilingual Patient Care Representative Resume Examples & Samples
- Verifies insurance information for accuracy and completeness and resolves discrepancies as needed. Obtains clinical information needed for order processing or reimbursement
- Contacts patients to: advise them of the order placed on their behalf and to confirm all patient demographic information; to communicate any financial responsibilities and/or additional information necessary for processing the order received; to promote other company product and services as appropriate
- Ensures patient information is accurate, including demographic data, prescriptions, physician data, insurance eligibility and coverage
- Contacts patient on a monthly basis to review and confirm delivery details to ensure timely delivery and appropriate revenue recognition for order
- Demonstrates professional etiquette and courtesy when interfacing with customers
- Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action
- Complies with and adheres to all regulatory compliance areas, policies and procedures
- Minimum of 2 years related experience; medical office, customer service preferred
- Working knowledge of medical insurance and terminology
- Proficient in Microsoft suite of products including Outlook, Word and Excel
- Excellent communication skills both written and verbal; Bilingual a plus
- Demonstrated ability to prioritize multiple tasks to meet deadlines
- Demonstrated ability to interact in a collaborative manner with other departments and teams
- Ability to act with Epic Medical SolutionsVision and Values of Team, Accountability, Aggressive Improvements, and Delivering Excellence
10
Patient Care Representative Resume Examples & Samples
- Verifies insurance information for accuracy and completeness and resolves discrepancies as needed. Obtains clinical information needed for order processing or reimbursement
- Contacts patients to: advise them of the order placed on their behalf and to confirm all patient demographic information; to communicate any financial responsibilities and/or additional information necessary for processing the order received; to promote other company product and services as appropriate
- Ensures patient information is accurate, including demographic data, prescriptions, physician data, insurance eligibility and coverage
- Contacts patient on a monthly basis to review and confirm delivery details to ensure timely delivery and appropriate revenue recognition for order
- Demonstrates professional etiquette and courtesy when interfacing with customers
- Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action
- Complies with and adheres to all regulatory compliance areas, policies and procedures
- Minimum of 2 years related experience; medical office, customer service preferred
- Working knowledge of medical insurance and terminology
- Proficient in Microsoft suite of products including Outlook, Word and Excel
- Must possess a strong sense of urgency and attention to detail
- Excellent communication skills both written and verbal; Bilingual a plus
- Proven ability to manage in a high call volume environment with accuracy and efficiency
- Demonstrated ability to prioritize multiple tasks to meet deadlines
- Demonstrated ability to interact in a collaborative manner with other departments and teams
- Ability to act with Epic Medical SolutionsVision and Values of Team, Accountability, Aggressive Improvements, and Delivering Excellence
11
Patient Care Representative Resume Examples & Samples
- Minimum 3 years experience in medical office
- Graduation from a medical assisting program or licensed LVN or RN or competency from physician leader
- Basic Life Support certification through American Heart Association
- 4 Year college degree
- Medical office experience
- Expertise in CPT and ICD-9 coding
- Certified Phlebotomy Technician certificate
12
Pediatrics Patient Care Representative Resume Examples & Samples
- Ability to handle multiple tasks and appropriately prioritize
- Ability to clearly communicate with internal and external customers, including, but not limited to, patients, co-workers, management, physicians, and visitors
- Ability to maintain patient confidentiality and privacy in accordance to hospital policy
- 4 year college degree
- Experience in using electronic health record (EHR)
