Operational Associate Resume Samples

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BD
B Doyle
Barry
Doyle
19558 Connelly Parks
Houston
TX
+1 (555) 631 3756
19558 Connelly Parks
Houston
TX
Phone
p +1 (555) 631 3756
Experience Experience
New York, NY
Associate Operational Excellence Manager
New York, NY
Huels, Goyette and Sipes
New York, NY
Associate Operational Excellence Manager
  • Manage and oversee activities in Catering, Retail Foods, and Beverage departments, as well as all areas of the building and ensure overall guest satisfaction and adherence to business goals
  • Assist GM in establishing and maintaining systems and procedures for ordering, receiving, storing, inventory, serving of food and related products, as well as menu planning and development and rolled-out with signage
  • Drives the entire operation process while carefully paying attention to future events
  • Keep the team focused on adjustments to equipment or the operation in order to ensure we have the necessary equipment or plan for each unique event, and we are set up to drive revenue
  • Works closely with the Chef to ensure all M&R guidelines are being maintained in a pro-active-professional manner
  • Works directly with the GM, Executive Chef, and Regional Health expert to ensure we are constantly auditing our team and operation to ensure we are running the safest food operation possible
  • Works closely with HR and our Safety Champion in an effort to use our BTD program up to date with the latest Operational and Food Safety areas of focus for the month
Philadelphia, PA
Associate Director, Operational Excellence
Philadelphia, PA
Upton, Hammes and Trantow
Philadelphia, PA
Associate Director, Operational Excellence
  • Drive engagement with Operational Excellence through: management of the ideas generation process management; management of GEMBA program; communication, information management and promotion of benefits via visual boards, governance meetings, and other communication tools; leading and coaching of workshops and day to day activities; leading and coordination of initiatives; and coaching personnel on day to day use of Operational Excellence
  • Providing support to the regional Management and functional leaders in the development and deployment of AGILE Program, utilizing continuous improvement methodology across all sectors. Helps to create the future state as it relates to shortened value streams, manufacturing strategies, cross-functional processes, and the establishment of uniform policies and procedures
  • Guide the site Operational Excellence activities to increase the productivity and efficiency of the site by connecting and collaborating across cross-functional organizations (e.g. Manufacturing Operations, Quality Operations, Supply Chain, MS&T, EHS, F&E) and the network
  • Proactively drives the AGILE Program in the region. Develops and implements Continuous Improvement (CI) within the region, and in alignment with the Global AGILE Team, leading to significant improvements in Safety, Quality, Compliance, Delivery, Cost and overall patient/customer satisfaction
  • Act as a coach for program/project teams, leadership teams and departments on use of Lean methodology, use of Six Sigma methodology, and use of change management tools
  • Develop and provide project and program metrics and ensure alignment with business goals (Hoshin principles). Communicate essential elements for success, highlighting constrained areas, risk, and recommended action for resolution. Track progress through standard reporting tools such as job tickets, A3, and other team dashboards
  • Provide statistical training coordination or delivery
present
Chicago, IL
Associate Director of Operational Maintenance
Chicago, IL
Kohler-Schuster
present
Chicago, IL
Associate Director of Operational Maintenance
present
  • Develop emergency response procedures and maintain recall rosters for emergencies after normal work hours
  • Provide working knowledge and expertise to inform the procurement process for fire protection and area maintenance
  • Assist in the management and strategizing of the annual budget. Oversee expenditure of university funds within assigned area of responsibility
  • Assists with the leadership oversight of project planning and sets priorities for operational projects related to building systems
  • Oversee personnel working a variety of schedules and roles in the Housing Facilities unit
  • Assists in the oversight of facility audits and preventative maintenance contracts
  • Assist with the leadership and oversight of unit level human resource functions
Education Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
Florida Atlantic University
Bachelor’s Degree in Engineering
Skills Skills
  • Strong proficiency in Microsoft applications (Outlook, Word, Excel, Access, Internet Explorer, PowerPoint)
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently
  • Ability to consistently meet deadlines and multi-task
  • Strong communication, both internally and externally as well as interpersonal and leadership skills
  • Advanced knowledge of pharmaceutical distribution industry
  • Effective organizational skills; attention to detail
  • Strong analytical and mathematical skills
  • Excellent presentation skills
  • Ability to work independently and in a team environment
  • Adaptability to change and to learn new skills
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15 Operational Associate resume templates

1

Associate Proxy Processing Operational Analyst Resume Examples & Samples

  • Able to perform in a deadline driven environment
  • Excellent organziational skills- ability to prioritize and multi-task
  • Effective communication skills (verbal & written)
  • Ability to work independently and proactively
  • Investment Banking Operations experience preferred
  • Prior Proxy experience a plus
2

Operational Risk Risk & Control Associate Resume Examples & Samples

  • Leverage existing Firm and Department Reporting to maintain and update Operational Risk Reporting to the various Bank and Firm Risk and Governance Committees
  • Serve as the key relationship manager with the Bank’s BU Operational Risk Department
  • Support the Top Operational Risk Program
  • Support the operational risk incident capture, monitoring, and reporting framework
  • Support the MSBNA Risk and Control Self-Assessment (RCSA) program, and proactively integrate operational risk incidents and other varying processes into continual assessments
  • Support a sustained approach to the MSBNA Scenario Analysis program and relevant workshops, through coordination with the Firm’s Operational Risk Department
  • Support coordination of coverage for Internal Audit, Regulatory Exams, and Compliance Assessments
  • Develop knowledge of products within the Firm that are provided by US Banks, and leverage expertise to provide support to Product Specialists and Risk Leads
  • Implement a peer risk and control testing program for designated product coverage
  • Forge relationships across divisions, including Information Technology, Legal & Compliance, Operations, Finance
  • Previous experience supporting an Operational Risk framework that includes one of the four data elements, application of risk data to risk measurement, policy and procedures, reporting, and quality assurance
  • Understanding of the importance of adhering closely to established risk principles
  • Effective interpersonal skills, develops networks, builds consensus, prioritizes effectively, and develops alliances across an organization
  • Strong risk analysis and ability to identify root causes for risk events
  • Experience with regulatory presentation preparation, and material preparation
  • Strong sense of ownership and accountability for commercial output, the control environment, and people development
  • Effective summary level written and verbal communication experience
  • In-depth understanding of technical risk and control environments, such as experiences in informational security and business continuity management
  • Interest in developing objectives and new processes to support them
3

Associate, Operational Risk Resume Examples & Samples

  • Energetic person who is a self starter and proactive – willing to roll up sleeves to get the job done
  • Familiarity with Operational Risk Management and related concepts, e.g. IT security, model risk, vendor management, internal and external fraud
  • Experience defining/documenting business processes and functions
  • Well developed listening skills with a well tuned ability to summarize, quickly identify key points and provide feedback effectively
  • Strong organizational/analytical/problem-solving abilities
  • Proficiency in Microsoft Office suite (specifically Excel)
4

Associate, Operational Risk Resume Examples & Samples

  • Energetic person who is a self-starter and proactive – willing to roll up sleeves to get the job done
  • Well developed listening skills with a well-tuned ability to summarize, quickly identify key points and provide feedback effectively
  • Proficiency in Microsoft Office suite (specifically Excel and PowerPoint)
5

Msbna Operational Risk Coverage Associate Resume Examples & Samples

  • Leverage existing Firm and Department Reporting to maintain and update Operational Risk Reporting to the various Bank and Firm Risk and Governance Committees to which the Executive Director reports
  • Responsible for the Bank Top Operational Risk Program. This includes development and enhancement of quantitative and qualitative assessment methodology, as well as regular reporting to senior management and regulators
  • Support the Bank and Firm’s CCAR/DFAST/ICAAP process to ensure the deliverables and documentation remain current
  • Develop knowledge of the Bank and Firm’s capital framework and support the capital calculation and reporting process on the Bank
  • Support the relationship management with the Bank’s BU Operational Risk Department
  • Support the operational risk incident analysis
  • Support the development of Key Risk indicators and the analysis to develop meaningful thresholds and reporting
  • Support the analysis of the Scenario Analysis program and relevant workshops, and coordination with the Firm’s Operational Risk Department
  • Support coordination and requests for Internal Audit, Regulatory Exams, and Compliance Assessments
  • Directly support and lead the preparation of the Top Operational Risk and Risk Governance Frameworks in coordination with the Executive Director
  • Previous experience supporting an analytical risk function that includes use of basic statistical concepts (Standard Deviation, distribution, sampling etc.) and advance use of Excel
  • Effective interpersonal skills, willingness to reach out and to new contacts to discuss issues, builds consensus, prioritizes effectively, and develops alliances across an organization
  • Experience with Executive and Regulatory presentation preparation, and advance use of Power Point
  • Adaptable to rapidly changing priorities and excited by new challenges
  • Highly motivated self-starter with multi-tasking abilities, and the ability to meet tight deadlines with conflicting agendas
  • Strong sense of ownership and accountability for output, the control environment, and reporting development
  • Strong risk analysis and ability to identify root causes for risk events and perform ad-hoc analysis
  • Ability to work in a fast paced environment, both independently and as part of a team
  • Effective summary level written and verbal communication skills
  • In-depth understanding of technical risk and control environments, such as experiences in informational security, business continuity management or other risk/regulatory or Audit roles
  • Interest in joining a team that is in a framework build phase
  • Broad knowledge of Banking Business and Functions
6

Operational Risk, Global Markets, Associate Resume Examples & Samples

  • Help assess the effectiveness of established operational risk management controls
  • Assist in the completion of annual risk and control self-assessments
  • Produce regular reports on the operational risk environment
  • Identify, document and monitor risk events, losses and issues requiring attention
  • Monitor, track and report on remediation activities related to control deficiencies
  • Develop and monitor key risk metrics
  • Work closely with external parties to facilitate the testing of controls
  • BA/BS degree or equivalent experience in finance, business or another relevant discipline
  • Minimum 2-5 years of relevant experience performing operational risk analysis as a risk analyst, auditor, compliance analyst, regulator, or similar capacity in the trust or financial services industry
  • Ability to use analytical, evaluative and/or critical thinking skills to assess risks and controls in banking operations processes
  • Ability to assimilate, evaluate and articulate business impact when control exceptions are identified
  • Ability to interact effectively with mid and senior-levels of management
  • Ability to prioritize assignments to meet critical deadlines
7

Associate Director, Operational Excellence Resume Examples & Samples

  • Responsible for the overall Operational Excellence deployment, management and sustainment at the Syracuse site to enable operations process improvements, simplification and variation reduction to become and sustain benchmark
  • Lead and manage the site Operational Excellence team
  • Act as site liaison with GMS Operational Excellence Group
  • Guide the site Operational Excellence activities to increase the productivity and efficiency of the site by connecting and collaborating across cross-functional organizations (e.g. Manufacturing Operations, Quality Operations, Supply Chain, MS&T, EHS, F&E) and the network
  • Ensure that the site portfolio of improvement opportunities aligns with site and network priorities
  • Deliver required business benefits by using and promoting the use of Lean and Six Sigma methodologies and change management techniques to enable delivery of year on year benefits and business outcomes required
  • Act as a coach for program/project teams, leadership teams and departments on use of Lean methodology, use of Six Sigma methodology, and use of change management tools
  • Drive engagement with Operational Excellence through: management of the ideas generation process management; management of GEMBA program; communication, information management and promotion of benefits via visual boards, governance meetings, and other communication tools; leading and coaching of workshops and day to day activities; leading and coordination of initiatives; and coaching personnel on day to day use of Operational Excellence
  • Deliver Operational Excellence site capability through training coordination/delivery and coaching of Yellow Belt, Green Belt, Lean practitioner and Lean Leader skills
  • Provide specific tools and lean technique training as required by the business
  • Provide statistical training coordination or delivery
  • Oversee the certification programs for Yellow Belt, Green Belt and Lean Practitioner/Leader
  • Keep abreast of best practices and improvement opportunities in OpEx by networking within BMS and also amongst external companies and industry bodies
  • Black Belt or Lean Master training and certification is strongly preferred
  • Excellence in Lean philosophy implementation and Six Sigma
  • Excellence in Business Change management processes
  • Core competencies of leadership, communication skills, teamwork, problem solving and innovation
  • Bachelors degree in biomedical, biochemical, chemical, or mechanical engineering or a related discipline or equivalent preferred. A master’s degree, such as an MBA, is desired
  • 10+ years of demonstrated experience in OpEx/Lean/Continuous Improvement in biopharmaceutical or related industry, documented by a solid history of functional accomplishments and a proven track record
  • 1602626
8

Associate Operational Excellence Engineer Resume Examples & Samples

  • Know and comply with all Standard Operating Procedures (SOP) and Work Instructions. Create, Review, recommend and revise SOP(s) and Work Instructions as required. Oversee and/or conduct procedure training and document appropriately
  • Assist in managing projects from inception through completion using the DMAIC roadmap. Assist in developing and administering project scope, budgets, schedules, performance standards, and communications
  • Assist in training and provide coaching on problem solving skills and Lean Six Sigma concepts
  • Coach and monitor development of standard work/tasking while identifying and eliminating non-value added steps
  • Work with cross functional project teams to identify and implement process improvements to ensure site goals and objectives are met
  • Compute monthly metrics, assist in analysis and report to site leadership in support of planning and decision making. Identify and suggest specific opportunities for improvement through metric analysis
  • Perform other duties as assigned by the OE Manager
9

Cb-operational Risk-senior Associate Resume Examples & Samples

  • Perform testing for common practices/processes across the CB
  • Maintain/adhere to the testing program calendar
  • Prepare sample documentation as requested to back up test results
  • Interact with the Testing Mgr and the Ops Execs and their designees as needed
  • File test results in the chosen repository (in an organized fashion)
  • Minimum 3 years relevant experience in the administration of Regulatory, Compliance related processes. Minimum 10+ overall work experience
  • Experience in a Audit function is a plus
  • Proven ability to communicate effectively both orally and in writing
  • Proficient with Microsoft Office
10

Associate Director Operational Risk Oversight Resume Examples & Samples

  • Conducts and Practices Handbook
  • Derivatives Fundamentals Course would be an asset
  • Current knowledge of capital markets regulations such as Dodd Frank, Volcker, UMIR, National Instruments: 31-103, 23-101, 24-101, IIROC Dealer Member Rules, Anti-Money Laundering and Privacy legislation
  • At least 5 years of related experience at a major financial institution
  • Should be thoroughly familiar with trading functionalities
  • Should be somewhat familiar with middle and back office processes
  • In-depth knowledge of the securities industry, regulatory and compliance requirements, along with the potential issues that may arise within the applicable Business Lines
  • Experienced in the initiation, development and implementation of new policies and procedures
  • Knowledgeable about the Scotiabank organizational structure, risk management, operational procedures and a general understanding of the business activities, products and services offered by the each of the business units
  • Skilled in communicating both verbally and in writing with all levels of employees within Scotiabank. The incumbent will have frequent contact with Senior GCM Management of the applicable Business Lines and middle and back offices, along with other areas as required
11

CCB Risk-operational Risk Oversight Associate Resume Examples & Samples

  • Completion of testing activities to verify conformance to RCSA standards through Independent Challenge
  • Work with Operational and Control Officer personnel to obtain and review artifacts necessary to evaluate select RCSA elements (e.g. content, test design, rationale and support for control ratings) and form risk based conclusions
  • Verify conclusion accuracy with Business Owners and Control Officers
  • Identifies process improvements and efficiency enhancements
  • Lead, or participate in, other operating risk and control initiatives as assigned
  • Minimum of 4 years experience in Control, Risk, or Audit
  • Bachelor’s degree in Accounting, Finance, Business Administration or related discipline
  • Prior financial Institution experience is required
  • Ability to work independently and in a cross functional team environment
  • Solid understanding of operational risk and controls
  • Prior experience with RCSA design and testing is strongly preferred
  • Strong desk top skills (Excel, Word, PowerPoint, Business Objects) with the ability to quickly learn new applications
12

Associate Operational Risk Manager Resume Examples & Samples

  • Be able to work independently as an Individual Contributor
  • Be the first line of defense and support business function in ongoing risk & control agenda
  • Act as a trusted business advisor and be able to provide management assurance on the reasonableness of internal controls
  • Excellent stakeholder management skills. Should be able to face senior management personnel with confidence and determination
  • Excellent collaboration / partnershipskills. Should be able to communication strongly and handle challenging situations tactfully
  • Strongauditing and control testing skills. Should have keen eye for details and able to identify control gaps
  • Strongcontrol mindset with an aptitude to identify, assess and remediate gamut of operational risk issues
  • Reasonably good excel and power-point skills and be able to present to senior management
  • Ability to multi-task and capable of delivering on multiple priorities
13

Associate Director of Operational Maintenance Resume Examples & Samples

  • 35% Daily Operations
  • Oversee personnel working a variety of schedules and roles in the Housing Facilities unit
  • Supervise Skilled Trades Foreman and Area Maintenance Coordinators, and other staff as assigned
  • Assist with the leadership and oversight of unit level human resource functions
  • Oversees departmental compliance with all applicable University, state, and federal codes and standards with deliberate focus on life safety systems and protocols
  • Analyze life cycle of departmental equipment, and oversee preventative maintenance program
  • Ensure uniform administration of policies and procedures
  • Develop emergency response procedures and maintain recall rosters for emergencies after normal work hours
  • 10% Strategic Planning
  • Exercise strong stewardship of University resources by tracking project budgets and reviewing whole ranges of service level agreements
  • Provide working knowledge and expertise to inform the procurement process for fire protection and area maintenance
  • Assist in the management and strategizing of the annual budget. Oversee expenditure of university funds within assigned area of responsibility
  • Assist the director in managing contracted services and repairs; providing needed documentation for bid processes and audits success of programs
  • Prepare plans and specifications for acquisition of supplies and equipment
  • Assists with the leadership oversight of project planning and sets priorities for operational projects related to building systems
  • Assists in the oversight of facility audits and preventative maintenance contracts
  • 5% Other
  • Bachelor’s degree in institutional or facility management or an equivalent combination of education and experience
  • Ability to work effectively in a diverse and multicultural environment
  • Demonstrated experience in a progressively responsible administrative or management leadership role in an institutional environment, supervising various classifications of staff
  • Experience working with collective bargaining agreements
  • Reasonable knowledge of building maintenance, heating, cooling, air conditioning, electrical systems and custodial standards
  • Significant experience with computer systems including Word, Excel and Gmail
  • Bachelor’s degree in Engineering or related field
  • Working knowledge of OSHA regulations, federal and state laws that govern facilities management
  • Significant experience functioning in a higher education leadership/management capacity
  • Facilities leadership experience
  • Three years maintenance supervision and knowledge of maintenance & custodial operations
  • Experience with operational project administration
  • Experience with asset management software
  • Additional Information
14

Associate Director, Operational Excellence Resume Examples & Samples

  • Proactively strive to instill a CI culture within GMS/GQ to ensure the timely supply of quality products to Takeda markets and ultimately, to our patients. Is a role model with a continuous improvement mindset, impact driven with a strong commitment to deliver
  • Proactively drives the AGILE Program in the region. Develops and implements Continuous Improvement (CI) within the region, and in alignment with the Global AGILE Team, leading to significant improvements in Safety, Quality, Compliance, Delivery, Cost and overall patient/customer satisfaction
  • Supports Regional Leaders in establishing and aligning Lean/Six Sigma improvement and execution/monitoring methodologies to business strategic plans for the region, including growth, quality, cost out and cultural change plans
  • Has the ability to perform detailed stakeholder analysis and develop change management models that maximize outcomes, executing improvement workshops in a manner that promotes OE and drives for optimum solutions
  • Providing support to the regional Management and functional leaders in the development and deployment of AGILE Program, utilizing continuous improvement methodology across all sectors. Helps to create the future state as it relates to shortened value streams, manufacturing strategies, cross-functional processes, and the establishment of uniform policies and procedures
  • Provides leadership, coaching and training as appropriate to local Continuous Improvement teams. This includes selection, mentoring and development of local Change Leader and Change Agent talent throughout the organization
  • Team player and a key member of the core OPEX Team
  • Black Belt Certification in Six Sigma and Lean disciplines preferred
  • A proven track record of delivering results in a high-performance continuous improvement environment through implementation of and expertise with Operational Excellence methods
  • Strong background in Training and mentoring of Six Sigma/Lean concepts at multiple levels
  • Demonstrated written and oral communication skills and ability to lead in a cross functional team environment
  • A technical or management undergraduate degree is required and 10 years experience. An advance technical or management degree (MBA) is strongly preferred
  • A strategic mindset, business acumen and change leadership experience
  • Strong interpersonal and leadership skill set to influence the direction and attainment of objectives without having the formal leadership role
  • Ability to effectively manage multiple projects and relationships at multiple locations and cross functionally
  • A strong team player able to operate in a multicultural and very diverse environment
  • Knowledge of financial concepts and techniques utilized to establish value propositions of operational changes
  • Excellent communication and presentation skills in English
15

Operational Associate Resume Examples & Samples

  • Ongoing maintenance of assigned projects
  • Participation in client consultations and working sessions in collaboration with the Business Partners or Operational Manager
  • Update client presentations and provide insights on trends and KPIs
  • Assist in preparation of- and deliver training materials for program and process changes
  • Maintain trackers and client reporting
  • Participate in program and portfolio process improvement projects
  • Responsible to report all Adverse Events to the assigned units/departments
  • Identification of needs for modification of program database, protocols and current processes
  • Daily and on-going client project communications
  • The Operational Associate will also be assigned other duties and tasks as required from time to time
  • Post-secondary education or equivalent in a related discipline
  • Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar)
  • Bilingualism (French/English) is an asset
  • Project management experience is an asset
  • Strong analytical and mathematical skills
  • Strong communication, both internally and externally as well as interpersonal and leadership skills
  • Effective interpersonal and leadership skills
  • Effective organizational skills; attention to detail
  • Ability to consistently meet deadlines and multi-task
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently
  • Adaptability to change and to learn new skills
  • Strong proficiency in Microsoft applications (Outlook, Word, Excel, Access, Internet Explorer, PowerPoint)
16

Associate Director Operational Effectiveness Resume Examples & Samples

  • Institutionalize knowledge of SMC IP
  • Superior problem solving skills to frame the SMC’s key issues as well as lead specific analysis in support of the business
  • Strong quantitative skills to manage metrics, financial issues, and (basic) operational modeling
  • Excellent communication (written and verbal), influence, and negotiation skills to align senior leaders
  • Passion to make the overall business successful; intellectually curious about the problems involved to accomplish that
  • Agile and flexible with exceptional organization and project management skills, ideally including tools to increase overall SMC productivity
  • Understanding of QuintilesIMS systems, ideally Sharepoint, BrandWorld and Xchange, is highly desired
17

Associate Intermediate Operational Risk Analyst Resume Examples & Samples

  • Primary responsibility will be to produce reports enabling Operational Risk Management to proactively assist in managing operational risks through risk assessment, anticipation, mitigation and recovery
  • Primarily support ICG Operational Risk Management
  • Provide information to Risk Management for senior level reporting, scenario analysis, audit, regulatory, and ad-hoc related queries
  • Contribute to Citigroup’s Comprehensive Capital Analysis and Review for the Federal Reserve
  • Develop an understanding of financial markets and key risk factors that contribute to losses faced by various Citigroup Business Segments
  • Learn the intricacies of Citigroup’s Business structure in order to create new reports and enhance current reports to view risk in new ways
  • Develop and maintain close working relationships with Operational Risk Management business coverage officers, Business Segments and other Control functions
  • Design and implement effective control processes to ensure accurate and timely reporting for our clients
  • Identify and implement automation and consolidation opportunities to continually improve productivity
  • Liaise between Risk Management and Technology in order to enhance system processes and accuracy of data in the Citirisk Loss Capture System
  • The ideal candidate will have a Bachelor’s degree or in lieu of degree have equivalent working experience
  • 0-4 years of work experience in finance or a related control discipline (e.g. Risk Management, Reporting, Financial Control, Audit, Operations, etc.)
  • Solid understanding of financial concepts and data analysis, or a track record that demonstrates high aptitude to learn these skills
  • Quick learner with excellent communication skills, team orientation, and ability to work with counterparts in different areas of organization
  • Ability to manage a full UAT cycle, coordinate testing between numerous stakeholders and agendas, then breakdown results of testing to highlight main points and provide explanations
  • Advanced knowledge of Microsoft Excel is a must, familiarity with Microstrategy is preferable
  • Capacity to maintain a high attention to detail and accuracy are essential while working against demanding deadlines
18

Operational Priorities Associate Resume Examples & Samples

  • Ensure business continuation plans are up-to-date, assist in migration to new BC system (ARCHER) and support testing as needed
  • Support requests for information security access and submit in a timely manner. Provide administration support for recertification request to validate users and business need for on-going access
  • Act as day to day contact for all records management requests on behalf of the department
  • Field all procurement requests to validate approval, research options and submit requests using system
  • Provide support for employee communications, department intranet site and engagement activities
  • May be asked to provide administrative/project management support for initiatives across the department
  • Participate on learning and development team within the department to identify opportunities for the organization and support learning events that are delivered
  • Strong organizational skills with the ability to work independently and as part of a team
  • Ability to manage multiple assignments and priorities in a fast-paced environment
  • Self-motivated and proactive; displays a sense of urgency
  • Strong attention to details, due dates, and deadlines
  • Strong written and verbal communication skills. Provide timely, accurate and complete information in a clear and concise manner
  • Solid knowledge of Microsoft Office Suite
  • Experience in business continuation, information security requests and records management preferred
  • Previous project management experience a plus
19

Associate Director, Operational Excellence Resume Examples & Samples

  • Provide leadership and influence to process owners and functional experts to apply lean, six sigma, and effective business change techniques towards the resolution of operational opportunities
  • Plan, perform, and implement process improvement initiatives in the areas of responsibility, as well as other BEx efforts. Responsibilities may include direct leadership of projects, delegation to functional areas, or involvement of external resources
  • Develop and provide project and program metrics and ensure alignment with business goals (Hoshin principles). Communicate essential elements for success, highlighting constrained areas, risk, and recommended action for resolution. Track progress through standard reporting tools such as job tickets, A3, and other team dashboards
  • Present to upper management and intermediate channels as required, ensuring all communication is clear, concise, and appropriate
  • Recommend and drive new policies and procedures where needed
  • Encourage informed risk taking and act as a catalyst for innovation. Serve as a change champion and role model
  • Coach and develop lean and six sigma experts who can train and develop others. Include focus on understanding value from the customer’s perspective
  • Benchmark and identify best practices; adapt and implement related improvements into the organization
  • Perform other responsibilities as assigned
  • At least 10 years direct experience with lean and six sigma systems and tools, including: waste identification, six sigma, DMAIC, kaizen, visual management, flow/pull, value stream mapping, process mapping, decision matrices, 5S, servant/leader mentality, change management, communication, rewards and recognition, training, certification, empowerment, adaptive culture, policy deployment (Hoshin), SQPDC (safety, quality, people, delivery, cost), external partnerships, creating value, root cause analysis, SIPOC, design of experiments, and other areas as required
  • Proven ability to work with a multiplicity of cross-functional groups to meet corporate objectives
  • Strong financial skills with an ability to understand, anticipate, and analyze P&L impact
  • Demonstrated experience establishing operations/process excellence systems leading to integrated value streams
  • Experience developing and executing a business strategy
  • Created project charters, including scope and strategy
  • Demonstrated teambuilding and leadership skills with the ability to inspire and solicit diverse ideas and viewpoints towards the stated goals
  • Demonstrated analytical and problem solving skills including fact based problem solving methodology
  • Demonstrated presentation and communication skills
  • Ability to work individually and in a team environment
  • Experience with ERP systems such as Oracle or SAP
  • Bachelors Degree in engineering, business, or related field
  • At least 10 years experience in a regulated manufacturing environment
  • Proficiency with Microsoft Office applications including Outlook, Word, Excel, PowerPoint, and Visio
  • Experience in Minitab
  • BB Lean or six sigma certification from a reputable organization/program
  • Experience in planning systems from a functional role and/or implementation team
  • Knowledge of ERP business process design, workflow, and standard costing
  • Experience in facility planning and site layout
  • Experience managing budgets
  • MBB certification in lean, six sigma, or combination, from a reputable organization/program
  • PMP certification
  • Knowledge of DMADV/design for six sigma
  • Masters degree in business or engineering
  • Knowledge of operations excellence assessment and recognition programs (Association for Manufacturing Excellence, Industry Week, Baldrige, Shingo, etc.)
  • Working knowledge of Minitab and iGrafx
20

Associate, Operational Risk Resume Examples & Samples

  • Perform activities in support of development, refinement, and roll-out of various programs (i.e., RCSA, EDC, KRI, Control Testing, In-depth analysis)
  • Be the primary person responsible for providing GRC tool support. Lead various types of changes and setup within the tool (user setups, org restructuring, etc.). Liaise with the vendor help desk on items requiring vendor support. Become the subject matter expert
  • Assist with development of materials for the RCSA meetings and maintenance of existing controls
  • Work with the larger Operational Risk team and other appropriate members throughout the firm to generate various types of materials for senior management meetings, committee meetings, and regulator meetings
  • Partner with members of EOR and Operational Risk Managers (ORMs) to perform follow-up activities related to action plans, RCSA refreshers, and other programs
  • 2-4 years Financial Services industry experience (preferably in Operational Risk)
  • Conceptual understanding of Risk area (preferably Financial Services industry and regulated bank)
  • Strong teamwork and relationship building skills
  • Highly motivated and possess excellent organizational and time management skills
  • Ability to function independently and as part of a team
  • Computer Skills: Proficient with Microsoft Office suite. Exposure and experience with GRC tools is a plus
  • Client Skills: An ability to interact comfortably and build relationships with various internal and external stakeholders
  • Business/Product Knowledge: Experience in Financial Services industry. Preferably in a Risk department of a regulated bank
  • Strong analytical skills - analysis of various data elements and ability to structure reports
  • Organizational Ability: An ability to successfully manage multiple tasks, projects, and deadlines
  • Communication: Excellent communication skills—both written and verbal. The role involves a high amount of interaction with various internal and external stakeholders. Experience with presenting, facilitating, and gaining consensus is required
  • Teamwork / Relationship Management: Capable to work with other colleagues and create strong business networks
21

Associate Operational Analyst Resume Examples & Samples

  • Be responsible to work with various business users to review and analyze operational and business data, programs, processes, procedures, and assists with making recommendations for improvements and changes
  • Assist with business and operational analysis to impact business results and support management decision making
  • Participate in the analysis, design, and implementation of operational business processes and procedures
  • Present and share data with other team members and departments
  • Be responsible for creating and monitoring reports to identify trends, issues, and opportunities
  • Assist with issue and root cause analysis
  • Assist in formulating proposals for new procedures and/ or processes
  • Perform project management functions as team member
  • Requires a Bachelor's in computer science, Information Systems, Business Administration, or other related field and some experience in business and data analysis, processes, procedures, multiple technologies, etc, or other directly related experience
  • Experience with SQL, Excel, and/or other business intelligence and analytics software and query tools
  • Basic knowledge of data analysis, business process and procedure improvement, systems, and project techniques
  • Basic knowledge of department specific processes and procedures
  • Requires good analytical, organizational, and problem solving skills
  • Ability to gather and analysis user needs
  • Good presentation and communication skills, both verbal and written
  • Requires good interpersonal skills with the ability to work with both management and staff employees
  • Must be detail oriented and able to meet deadlines
  • Working knowledge of query tools such as Business Objects, Microsoft Access, or other tools to extract information from databases
  • Working knowledge of report writing software
22

Operational Risk Senior Associate Resume Examples & Samples

  • Provide independent oversight and assessment of operational risks for select business areas, including
  • Minimum 8-10 years related experience
  • Broad-based knowledge and expertise of the three lines of defense model, risk management practices and processes, and/or operational control principles
  • Proven experience delivering high quality written documents containing complex analysis, under tight timeframes
  • Proven ability to work with stakeholders from across the organization collaboratively and constructively
  • Demonstrated ability to negotiate skillfully in difficult situations involving multiple stakeholders and establish mutually agreeable solutions
  • Proven analytical skills and problem solving abilities with an ability to identify root causes and propose solutions
  • Demonstrated ability to lead and deliver products in short timeframes working with individuals from across the Bank
  • Proven ability to manage multiple and simultaneous projects independently, ensuring all deadlines and objectives are achieved
  • Proven ability to communicate complex issues clearly and effectively to varying audiences and ensure mutual comprehension, including the ability to advise and influence business areas
  • Ability to provide strategic recommendations supported by sound judgments, including an understanding of the Bank’s priorities and objectives
  • Demonstrated ability to assess broad-based business impacts from experienced or anticipated operational risks and to identify operational risk trends
  • Proven ability to self-start and organize efforts independently
  • Proven ability to make timely and effective decisions based on span of work responsibilities
  • Knowledge of project management or other related disciplines
  • Bachelor’s degree; advanced degree a plus
  • This individual’s responsibility is on day-to-day deliverables, with occasional contribution to broader planning within the ORO Function and may have oversight of junior level employees
23

Associate Operational Risk Resume Examples & Samples

  • Develop understanding of our auditing methodology and tools
  • Perform reviews of Audit documents, identify accounting and auditing issues and
  • Perform research to solve those issues
  • Apply concepts of risk assessment, and perform tests of internal
24

Associate Operational Excellence Manager Resume Examples & Samples

  • Manage and oversee activities in Catering, Retail Foods, and Beverage departments, as well as all areas of the building and ensure overall guest satisfaction and adherence to business goals
  • Assist GM in establishing and maintaining systems and procedures for ordering, receiving, storing, inventory, serving of food and related products, as well as menu planning and development and rolled-out with signage
  • Drives the entire operation process while carefully paying attention to future events
  • Keep the team focused on adjustments to equipment or the operation in order to ensure we have the necessary equipment or plan for each unique event, and we are set up to drive revenue
  • Works closely with our sales admin. in order to ensure operational needs and expenditures are taken into account for each and every event
  • Works closely with the Chef to ensure all M&R guidelines are being maintained in a pro-active-professional manner
  • Works directly with the GM, Executive Chef, and Regional Health expert to ensure we are constantly auditing our team and operation to ensure we are running the safest food operation possible
  • Works closely with HR and our Safety Champion in an effort to use our BTD program up to date with the latest Operational and Food Safety areas of focus for the month
  • Works directly with the General Manager in order to constantly ensure that labor is being managed and adjusted to ensure we are striving to beat our forecasted goals for the day, week, month, and year
  • Ability to manage in a fast-paced, diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential
  • Assist in location forecast and accounting along with other budgetary requirements
  • Oversee period inventory
  • Coordinate activities with other internal departments
  • Bachelor Degree in Business, Hospitality, or related field
  • Experience in Sports & Entertainment or at least five years experience in hotel or hospitality operations management
  • High energy level that is communicated to the team and exhibit a proven track record for growing business
  • Highly developed analytical skills
  • Exceptional interpersonal and communications skills (both verbal and written)
  • Ability to manage in diverse environment with focus on client and guest service, experience in guest-centric environment where feedback is welcome and changes made accordingly
  • Strong concessions, catering, cash sales, and beverage experience preferred
  • Union experience
  • Creative problem solver with exceptional competence with using Microsoft Office programs to provide analysis
  • HACCP, Food Safety, TIPS program, BTD, Labor management, COS and Inventory analysis skills preferred
  • Candidates must be willing to work nights, weekends, and holidays as necessary