Meeting Coordinator Resume Samples

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CL
C Lowe
Coleman
Lowe
3358 Kaela Burg
Boston
MA
+1 (555) 323 6565
3358 Kaela Burg
Boston
MA
Phone
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Experience Experience
Boston, MA
Meeting Coordinator
Boston, MA
Wiegand, Schuster and Dicki
Boston, MA
Meeting Coordinator
  • As part of the planning and organizing responsibilities, you will assist the executive or manager responsible for the above meetings and develop a timeline for each meeting
  • Assist in the development of department SOP’s for above mentioned responsibilities
  • Shipping - assist in the management of on-site shipping for programs and tracking of that information
  • Support travel arrangers with consultant bookings including hotel, long term accommodations, car rental and air.Escalate out of policy travel bookings for approval
  • Plan and organize other Globus corporate meetings held both at off-site locations and at Globus Headquarters. These include activities for management, field management, product development and training
  • Budgeting for meetings. This includes prepared budget cost specifications to include hotel, printing, special events as well as any additional components for all anticipated functions
  • Work closely with Client Commercial Education managers and trainers on event details
Los Angeles, CA
Corporate Meeting Coordinator
Los Angeles, CA
Harber, Windler and Mueller
Los Angeles, CA
Corporate Meeting Coordinator
  • May be responsible for one or more of the following things; venue research and data compilation, name badges, tent cards, packing of travel desk, cross check rooming lists
  • Attendee Management – Field calls and e-mails from meeting attendees regarding questions about the meeting, travel, how to register, or changes to their registration. Send invitations and other communications; follow up with invitees who have not registered
  • Manage air reservations working closely with air agents on changes and deviations
  • Ensure accuracy of Web Registration data by pulling standard and custom reports and quality checking
  • Handle conference center guest room blocks, where it applies
  • Support Conference Center Manager and Meeting Specialists in logistics of meeting
  • Manage hotel rooming lists including changes to reservations, additions and accuracy of lists
present
New York, NY
Corporate Travel & Meeting Coordinator
New York, NY
Bergnaum, Jacobs and O'Conner
present
New York, NY
Corporate Travel & Meeting Coordinator
present
  • Ensure strategic meeting management process is adhered to under Travel and Meetings Policy guidelines, including reporting violations to higher management
  • Negotiate directly with travel and meeting suppliers, leveraging volume and spend, to achieve cost savings or upgrades in service
  • Conduct site selections, formulate proposals and finalize event contracts with travel and meeting industry suppliers
  • Track executive charter and shuttle flights to validate number and spend based on usage to secure additional future savings
  • Responsible for meeting planning for executive level events, including Senior Manager on-sites and off-sites, and Board of Director and ad-hoc meetings
  • Meeting planning responsibility is completed under specifications and procedures of the Certified Meeting Professional guidelines from the Convention and Industry Council to protect the Bank
  • Update the Corporate Travel and Meeting Management intranet site with up-to-date market and industry trends and information to provide a source of information for employees
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
DePaul University
Bachelor’s Degree in Related Field
Skills Skills
  • Strong interpersonal communication, customer service, and organizational skills
  • Communication of all meeting details to attendees
  • Ability to handle multiple demands
  • Responsible for the coordination of all Globus equipment being sent to any off-site locations assuring that the display/activities of the meeting can be met
  • Plan, organize and coordinate Globus participation in Surgeon Society conferences and meetings
  • Plan and organize other Globus corporate meetings held both at off-site locations and at Globus Headquarters. These include activities for management, field management, product development and training
  • As part of the planning and organizing responsibilities, you will assist the executive or manager responsible for the above meetings and develop a timeline for each meeting
  • Previous experience with online registration systems
  • Willingness to do some traveling for tradeshows and exhibits in other states
  • Budgeting for meetings. This includes prepared budget cost specifications to include hotel, printing, special events as well as any additional components for all anticipated functions
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11 Meeting Coordinator resume templates

1

Corporate Meeting Coordinator Resume Examples & Samples

  • Answer phones at conference center reception desk
  • Greetand direct clients when they arrive in the conference center
  • Deliver high touch approach and outstanding customer service to day to day challenges
  • Review scheduling ofmeeting space in order to maximize utilization
  • Handle pop up meetings and other small meetings
  • Support Conference Center Manager and Meeting Specialists in logistics of meeting
  • Interact with porters, audio visual and catering
  • Coordinate and submit facilities requests as necessary for building admin functions
  • Handle conference center guest room blocks, where it applies
2

Corporate Meeting Coordinator Resume Examples & Samples

  • Greet and direct clients when they arrive in the conference center
  • Review scheduling of meeting space in order to maximize utilization
  • 3+ years experience of hospitality experience required
  • Ability to interact with clients and senior executives
  • Basic audio visual and catering knowledge
  • Detailed and solution oriented
  • Good oral and written communication
  • Flexibility to deal with a fast paced diverse environment
  • MS Office skills, knowledge of EMS booking system (a plus)
3

Meeting Coordinator Resume Examples & Samples

  • A Bachelor's Degree is required
  • 2 3 years' experience in Meeting Planning is preferred -Strong communication skills, self-sufficiency, customer-service focused
  • Proficiency in MS Office (Word, Excel, and Power Point) and Adobe Acrobat is required
  • Willingness to do some traveling for tradeshows and exhibits in other states
4

Corporate Meeting Coordinator Resume Examples & Samples

  • 1 year meeting planning/coordination experience
  • Client relationship
  • MS Office skills
  • LOB knowledge
5

Corporate Meeting Coordinator Resume Examples & Samples

  • Two years hospitality experience in 5 Star Hotels, Event Planning and Food & Beverage with high touch customer service
  • Ability to multi-task in a busy environment
  • Knowledge of basic audio visual and catering
  • Typing proficiency
  • Quick problem solving skills
  • Analytical, organized, detailed oriented
6

Corporate Meeting Coordinator Resume Examples & Samples

  • Cover reception desk essential functions; answering telephone calls, returning emails promptly- within four hours or by the end of day
  • Stand, Greet and direct clients when they arrive to the conference center
  • Walk and inspect conference set up
  • Detail pop up/small meetings as directed
  • Assist Meeting Planner with high level meetings (right hand of the planner, buddy system)
  • Interact with Central Reservation (internal meeting booking department), porters, audio visual and catering
  • Submit facilities requests as directed by Planner
  • Support Meeting Planning Managers, Meeting Specialists and other managers
  • High touch approach, customer service focus
  • Handle all conference center guest room blocks, where it applies
  • Manage space issues, escalate unresolved issues to the Lead Planner
  • Adhere to conference center SOP’s
7

Corporate Travel & Meeting Coordinator Resume Examples & Samples

  • Respond to completed request forms for travel and meeting assistance and assist internal clients to best fit needs with travel/meeting suppliers
  • Ensure strategic meeting management process is adhered to under Travel and Meetings Policy guidelines, including reporting violations to higher management
  • Negotiate directly with travel and meeting suppliers, leveraging volume and spend, to achieve cost savings or upgrades in service
  • Conduct site selections, formulate proposals and finalize event contracts with travel and meeting industry suppliers
  • Track executive charter and shuttle flights to validate number and spend based on usage to secure additional future savings
  • Maintain database with charter and shuttle passengers to validate charter and shuttle program usage, ensuring compliance with travel and meeting policy and audit requirements; report non-compliant activities to Risk Committee
  • Responsible for meeting planning for executive level events, including Senior Manager on-sites and off-sites, and Board of Director and ad-hoc meetings
  • Meeting planning responsibility is completed under specifications and procedures of the Certified Meeting Professional guidelines from the Convention and Industry Council to protect the Bank
  • Update the Corporate Travel and Meeting Management intranet site with up-to-date market and industry trends and information to provide a source of information for employees
  • Track savings on meetings achieved through strategic meeting management process
  • Complete related travel and meeting administrative responsibilities including electronic and hard copy file organization and follow-up on questions and requests received to resolve issues and problems and maintain a record of activity
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite
  • Identify risk-related issues needing escalation to management
  • Complete other related duties as assigned
  • Bachelor’s degree ,OR in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ proven corporate meeting planning experience
  • Proficiency with personal computers as well as pertinent software packages
  • Familiarity with intranet and meetings registration applications
  • Good negotiation skills and ability to respond in a timely manner
  • Experience in high profile work environment
  • Good written and verbal communication skills
  • Good analytical skills to evaluate proposals, contracts and budgeting needs
  • Reliable, flexible and detail-oriented
  • Ability to have a flexible work schedule including weekends
  • Certified Travel/Meeting Planner designation (CMP)
8

Meeting Coordinator Resume Examples & Samples

  • Create and maintain daily, weekly and monthly reports for all customers ensuring completeness and accuracy on all reports such as reports for meeting planners including meeting summaries, cost estimates, maintain attendee lists/rooming lists and update tracking reports
  • Support travel arrangers with consultant bookings including hotel, long term accommodations, car rental and air.Escalate out of policy travel bookings for approval
  • May provide individual traveler requirements to vendors and gather information to communicate to travelers
  • May research vendors for meeting planners including hotel, transportation, activities and others as needed including providing requirements, receiving quotes, providing recommendations, and coordinating delivery
  • Maintain policy and process information for meetings and travel. Update manuals and intranet sites with newpolicy information
  • Respond to questions in department mailbox. Create invitation/information letters for meetings
  • Maintain sharepoint sites with updated information and calendar deadlines
  • Will build registration websites in support of meetings
  • 1 year of previous administration or coordination experience. Meeting or event planning experience preferred
  • Strong knowledge of Microsoft Offices products (Word, Excel, Sharepoint, Access)
9

Corporate Meeting Coordinator Resume Examples & Samples

  • Support Meeting Planners and Meeting Specialists with various meeting planning aspects
  • Attendee Management – Field calls and e-mails from meeting attendees regarding questions about the meeting, travel, how to register, or changes to their registration. Send invitations and other communications; follow up with invitees who have not registered
  • Manage hotel rooming lists including changes to reservations, additions and accuracy of lists
  • Manage air reservations working closely with air agents on changes and deviations
  • Ensure accuracy of Web Registration data by pulling standard and custom reports and quality checking
  • May be responsible for one or more of the following things; venue research and data compilation, name badges, tent cards, packing of travel desk, cross check rooming lists
  • Highly organized, strong analytical skills & ability to problem solve
  • Good time management skills a necessity
  • Well rounded meeting planning industry knowledge and/or prior registration management experience a plus
  • Attention to detail, accuracy
  • Ability to deal with all levels including senior management,
  • Excellent computer skills including Microsoft Office. Word, Excel, and Internet (Access a plus). Strong emphasis on Excel.Some HTML knowledge and/or experience in creating web-sites helpful
10

Dallas Meeting Coordinator Resume Examples & Samples

  • Serve as single point of contact and deliver exceptional client service with a consultative and solutions oriented approach, understanding and managing client service sensitivities by providing expertise and guidance to meet meeting/event and hoteling objectives
  • Perform project management activities to coordinate local requests which may consist of meeting space, catering, AV and technology, and administrative services including but not limited to creating name tags and printing meeting materials
  • Input reservations and follow-up on requests in a timely manner. Anticipate/resolve potential conflicts related to space utilization and occupancy and negotiate alternative solutions when needed
  • Coordinate the set-ups of large conference space and configurations as required by clients
  • Communicate across all levels within Deloitte to ensure successful meetings
  • Work closely with the functional groups and leadership to understand the unique needs of each group
  • Assist and coordinate signage and security access requests for meetings (directional signage & temporary access badges)
  • Generate conference and hoteling reports and distribute to specific areas
  • Partner and work closely with Service Ambassadors on floors to ensure successful meeting events
  • Communicate and work effectively with internal and external clients; using confidentiality and discretion as needed
  • Delivers exceptional client service and a positive customer experience for all local meeting activities
  • Provide backup support and coverage during scheduled and unscheduled absences, including reception desk coverage
  • Bachelor’s or Associate’s degree strongly preferred
  • Minimum 2 years relevant corporate experience, preferably in a hospitality, service-oriented, or customer-centric environment
  • Team player with strong analytical skills and ability to work under tight time constraints
  • Solutions and results oriented with excellent customer service skills
  • Ability to develop strong working relationships with people of all levels
  • Ability to work in teams and independently; manage multiple priorities under deadlines
  • Strong organizational skills with excellent interpersonal skills
  • Project management skills; ability to understand scope, create timelines and budgets, and deliver on time to budget
  • Excellent decision-making and problem-resolution skills; excellent judgment
  • Highly motivated and excellent teaming/collaboration skills required
  • Ability to make decisions and work under pressure
  • Ability to anticipate problems and formulate resolutions
  • Ability to ask “next level” questions and understand context and nuance of situations
  • Excellent verbal and written communication skills, with comfort managing in difficult face to face customer conversations
  • Strong technical skills and solid understanding in MS Office
  • Flexibility and willingness to assist in other capacities when needed
11

Meeting Coordinator Resume Examples & Samples

  • Qualify all meeting details and assign to the appropriate team members
  • Act as a consultant for clients who have meetings that do not meet the program's qualifications
  • Calculate budgets for meetings for qualification purposes
  • Send weekly event report email to team every week
  • Design, run, and analyze data for various reports as requested by client
  • Assist all team members (BCD and client) as requested and required
  • Answer inquiries in the meeting support mailbox as well as the program support line
  • Provide training to meeting sponsors on internal meeting program planning processes, including registration, billing, process clarifications, etc
  • Provide guidance & support to meeting sponsors on Small Meetings Toolkit
  • Provide guidance & support on the meeting software & reporting
  • Coordinate team meetings. Take and distribute minutes
  • Reconcile all files and final bills within required timeframes. Ensure all data fields are filled out accurately and appropriate documentation is in the file. Close out all files, including data entry, for the client's event planners. Ensure all savings are accounted for and accurately documented in the meeting system
  • Complete and research client's p-card reconciliation report accurately and by the appropriate deadline
  • Responsible for tracking, collecting, and reporting for hotel commissions
  • Program and client survey creation, management, and reporting
  • Responsible for technology platform updates and changes
  • Update Standard Operations Procedures (SOPs) as needed. Make recommendations for process improvements
  • Responsible for Quality Control of meeting data. Follow-up on inconsistencies, missing information, etc
  • Train team on data entry as needed
  • Assumes and performs other duties and responsibilities not specifically outlined herein, as requested
12

Ancillary Meeting Coordinator Resume Examples & Samples

  • Assist all team members as requested and required
  • Oversee the registration and uploading of event attendees to the client's meetings management system
  • Work independently in the absence of supervision
  • Effective time management skills, with a strong ability to manage multiple projects and timetables
  • Ability to work well under pressure and adapt to ever-changing scenarios; ability to respond to change
  • Inter-personal and customer skills with ability to build relationships with team members
  • Strong previous meeting planning experience preferred
  • Strong previous experience with meeting technology required
  • Budget creation and management required
13

Meeting Coordinator Resume Examples & Samples

  • Order and verify supplies for team and programs
  • Special projects as assigned by Meeting Management Team
  • May assist, greet and direct participants onsite at event
  • Manage administration of documents and SOP's for to team
  • Assist with on-boarding of new employees as requested
14

Meeting Coordinator Resume Examples & Samples

  • College degree or 2 years business experience
  • Previous event coordination experience desired; 6-12 months
  • Excellent computer skills, and ability to learn new technology quickly
  • Ability to analyze and manipulate data and create custom reports in Excel required
  • Strong interpersonal communication, customer service, and organizational skills
  • Previous experience with online registration systems a plus
15

Meeting Coordinator Resume Examples & Samples

  • Billing Management - working with planning team and reconciliation team to collect and organize invoices, banquet checks and room folios from meeting venue to prepare for data entry into customer budget tool
  • Reporting - producing reports that are designed by and for client along with any ad hoc reporting as needed. Reporting needs will be for internal and external customers and must meet the agreed upon deadlines of planner and client
  • Vendors - Communicate with vendors regarding data, reports, and other project-related information
  • Consultation – sharing knowledge/experience with the Meetings & Events Planner and/or Billing Reconciliation Specialist to assist them in working with the hotel/venue in collecting the appropriate and client required documentation for accurate billing reports
  • Fulfillment - assist Planners in fulfilling meeting billing collateral
  • Program file management - manages program billing files including
  • Project Management - assist planners with specified aspects of the meeting critical path as it pertains to billing and budget data
  • Fulfillment - assist Planners in fulfilling meeting collateral including meeting materials, on-site materials, name badges and tent cards
  • Minimum 1 year of event coordinator and/or administrative experience
  • Bachelor’s degree in related field
  • Strong computer proficiency in Microsoft office suite, with excellent Excel skills
  • Strong communications skills: verbal and written
  • Ability to remain calm and composed under stressful situations
  • Knowledge of web based registration tools (StarCite)
16

Meeting Coordinator Resume Examples & Samples

  • As part of the planning and organizing responsibilities, you will assist the executive or manager responsible for the above meetings and develop a timeline for each meeting
  • Budgeting for meetings. This includes prepared budget cost specifications to include hotel, printing, special events as well as any additional components for all anticipated functions
  • Help coordinate the Globus National Sales meeting
  • Arrange audio/visual/internet equipment
  • Ability to travel -20%, possible overnight and weekend travel
17

Meeting Coordinator Resume Examples & Samples

  • This position will sit onsite with our client in Cincinnati, OH
  • Manage registrations, which includes importing an invitation list if needed, managing the capacity and waitlist registrants, ensuring event emails send successfully
  • Manage the housing block and communicate directly with the hotel for each event
  • Manage group and individual ground transportation for attendees, including the coordination of rental vans and choosing drivers, if needed
  • Send air travel guidelines to attendees and HCP faculty, receiving travel itineraries if needed
  • Order materials/supplies for training events
  • Prepare event materials including name tags, table tents, agendas, certificates
  • Submit Purchase Orders for vendors
  • On-site support when needed (10%)
  • A minimum of 2 to 3 years relevant event coordination experience
  • Excellent interpersonal, written and verbal communication skills are required
  • Bachelor Degree is preferred
  • Experience working in event management systems is strongly preferred
  • Ability to be flexible and handle change well
  • Engage with vendors in an ethical and compliant manner
  • Ensure a high level of integrity and implementation of Credo-based actions
  • Microsoft Word and Excel experience – Beginner/Intermediate level
  • Travel Requirements: Overnight travel may be required up to 10%
18

Intern, Travel Meeting Coordinator Resume Examples & Samples

  • Assist Planners in the coordination of the program registration process through Cvent including but not limited to
  • Cvent experience a plus
  • Comprehensive verbal and written communication skills
  • Ability to interact successfully with all levels of management
  • Experience with management of multiple projects/programs independently
  • Travel requirement: approximately less than 5% of time
  • Knowledge in Windows, Excel and PowerPoint
19

Meeting Coordinator Resume Examples & Samples

  • Order and follow up on office supplies
  • Onboard new team members by ensuring all building and technology access, equipment, phone, and peripherals are obtained for both BCD and client systems/locations as needed to function successfully
  • Management of all associate ids/access/tracking of equipment/training
  • Maintenance of Program File Folder on MEM shared drive
  • Coordinate Office Visits and manage Visitor Access
  • Support of Project Accountants as needed through reconciliation of files and preparation of final bills within required timeframes. Ensure all data fields are filled out properly and appropriate documentation is in the file. Close out files, including data entry, for the client's event planners. As needed act as commission liaison - including tracking, follow-up, and reporting
  • Excellent phone skills
  • Ability to initiate new ideas
  • Inter-personal and customer skills with ability to build relationships with customers
  • Capability of problem solving - Anticipating, initiating and resolving issues
  • Industry experience preferred
20

Meeting Coordinator Groups Resume Examples & Samples

  • Must have experience and/or working knowledge of the GetThere online booking tool
  • Proficient with Sabre GDS
  • Minimum of five years of corporate travel agency experience and two working with a meetings program is desired
  • Excellent knowledge and application of travel supplier rules
  • Maintains current knowledge of the state of the various travel industries supported (air, car, hotel, etc.)
  • Ability to work independently, exercising discretion and judgment
  • Understands the on-line travel/meeting booking process
  • Client meeting planners as well as suppliers (i.e. airlines, hotels, car companies, etc.)
  • Ability to work nights and weekends if needed
21

Meeting Coordinator Resume Examples & Samples

  • Meeting Triage Management - managing the client triage process and policy by monitoring meeting registrations
  • Point Person for meeting registration questions, file organization, office organization and administrative tasks
  • Email Management - answering meeting owner questions, checking the group meeting email inbox throughout the day and taking action on all items in a timely manner
  • Assist other functional areas - planners and the meeting attendee coordinator positions to support during busy times
  • Reporting - assist in producing reports that are designed by and for client along with any ad hoc reporting as needed. Reporting needs will be for internal and external customers and must meet the agreed upon deadlines of planner and client
  • Vendors - Communicate with vendors and suppliers regarding meeting registrations and triage process
  • Consultation – sharing knowledge/experience cross functionally with the teams to best serve client needs, share best practices and build rapport for a highly successful, highly functioning team
  • Shipping - assist in the management of on-site shipping for programs and tracking of that information
  • Program file management - manages program files including physician contracting, registration reports, hotel reports, and archiving
  • Project Management - assist planners with specified aspects of the meeting critical path
22

Marketing Event / Meeting Coordinator Resume Examples & Samples

  • Collaborate with stakeholders to identify conference goals/requirements/specifications
  • Identify/evaluate potential venues and recommend/determine the appropriate site
  • Establish conference agenda and determine the appropriate content/requirements for each agenda item (e.g. general sessions, breakout sessions, evening events, expos)
  • Obtains faculty/presenter names/contact info from stakeholders and coordinate travel as needed
  • Identify and determine exhibit properties to be used in the conference (e.g. tables, signage, booths, displays)
  • Identify and engage applicable vendors to provide conference support and services, as needed (e.g. A/V staff, site owners, creative services, print vendors)
  • Ensure that all conference communications and preparations are planned and executed appropriately (e.g. printed materials, mobile apps, exhibitor prospectus, syllabus, save-the-dates, registration websites, FAQ documents, email communications)
  • Provide regular updates to applicable stakeholders on project activities, and make appropriate recommendations/revisions as needed (e.g. planning team, executive sponsorships, vendors/partners)
  • Identify, source and obtain promotional items for conference participants (e.g. gifts, giveaways, incentives)
  • Perform post-event evaluations, summarize, and identify enhancements for future events (e.g. surveys, post-mortem meetings, feedback sessions)
  • Experience with Microsoft Office Suite including Word (creating documents) and Excel (creating spreadsheets)
  • 2+ years of event planning or marketing experience within a matrix organization
  • Experience in meeting sales promotions/marketing targets
  • Good communications and interpersonal skills (internal/external)
  • Detail oriented skills
23

Meeting Coordinator Resume Examples & Samples

  • Manage Customer Welcome Center Reception area
  • Provide concierge services (hotel and restaurant recommendations/reservations, activities, transportation, maps, printing) and answer questions for guests and account teams during Customer Welcome Center hours: Monday-Friday 8am – 5pm
  • Vendor engagement: Florist, Supplies, Catering
  • Greet and Escort guests to meeting areas or tours
  • Support security access policy, procedures and badges
  • Provide comfort items as needed to visitors
  • Schedule and set up rooms for meetings and events
  • Input collected briefing feedback into briefing management tool
  • Print name tents and name badges
  • Apply basic knowledge of the job skills, company policies and procedures to complete specialized assignments/tasks in creative and effective ways
  • Collaborate with the center staff in supporting briefings, events and other types of meetings
  • Organization of guest areas: meetings rooms, lunch and break areas
  • Order and manage office supplies
  • Bachelor’s Degree in related field preferred; Equivalent combination of experience and education may be considered
  • 1 or more years of event support required
  • Previous customer service experience required
  • Customer facing experience in marketing or sales/event management is preferred
  • Working knowledge of marketing fundamentals and tools
  • Understanding of briefing center and briefing management tools
  • Good written/oral/interpersonal communications
  • Demonstrable knowledge of MS Office suite of tools – Outlook, Word, Excel, etc. and SalesForce.com
  • Polished and professional approach and demeanor
  • Foreign language expertise is preferred
  • Multi-task: Ability to successfully work on multiple items and priorities in a changing environment with minimal loss of productivity
  • Oral communication- Verbally communicates information clearly and concisely
  • Written communication: Expresses oneself thoroughly and completely in writing
  • Team-oriented professional with ability to work independently and collaboratively with a variety of cross-functional groups
  • Guest centric: Identifies and anticipates visitor requirements, expectations, and needs; Seeks and responds to guest feedback and ensures guest issues are resolved
  • Adaptability: Keeps an appropriate level of composure, patience, and a positive outlook under trying circumstances
  • Decision Making: Recognizes and balances guest’s needs, expectations and deliverables while protecting the integrity of the company
  • Ambassador: Relates well to all types of people; inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably
  • Initiative: Ability to act independently and apply good business sense with minimal direction
  • Proactive - Ability to be forward thinking to prepare for future requests, needs, or projects
  • Listening: Demonstrates a genuine interest and understanding when listening to others
  • Uses logic and methods to solve problems with effective solutions. Spends time on what's important; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus
  • Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge
24

Meeting Coordinator Resume Examples & Samples

  • 2 years business experience or college degree
  • 6 months to 1 year of past meeting planning skills preferred
  • Microsoft Word and Excel experience –Intermediate level
  • Must work onsite in Schaumburg, IL
25

Meeting Coordinator Resume Examples & Samples

  • Management of all logistical aspects of assigned events, within budget plans and/or guidelines (agenda, managing presentations, meeting room reservations, material shipments, etc) using the Sales Support meeting checklist
  • Work in tandem with the Corporate Meeting Services team for the coordination of sleeping rooms, A/V, C-Vent registration, etc
  • Ensure that ‘day of’ meeting needs are taken care of: registration packets, nametags/name tents, room setup, etc
  • Onsite assistance as needed to successfully operate events on all levels requiring the need to work extended hours during the week and weekends. Domestic travel may be required
  • Manages the communication of the event in electronic and print format (C-Vent registration, OneSource Online promotion, email correspondence, agendas, Know Before Go, etc.)
  • Work closely with the Marketing team on any marketing collateral needs for the event (brochures, trinkets, etc) that are needed for meetings
  • Preparation of timelines, status reports, budgets, and other reports as requested
  • Manage multiple events simultaneously and balance the needs of the client, attendee, and OneAmerica
  • Prior experience in event planning required, preferable in a corporate environment
  • Bachelor's degree or equivalent work experience preferred
  • Ability to work and mange events independently as well as in a team environment
  • Positive attitude and strong work ethic
  • Ability to meet firm deadlines and deliver results within budget
  • Ability to work in a collaborative environment with a strong team
  • Attention to detail and the ability to multi task
  • Display a positive image – office appropriate behavior and dress
  • Ability to prioritize multiple tasks and manage time efficiently
  • Ability to function under pressure in a fast-paced demanding environment
  • Ability to lift 30 pounds
26

Commemoration Governance & Meeting Coordinator Resume Examples & Samples

  • Demonstrated background in meeting management coordination
  • Demonstrated background in providing excellent governance compliance
  • Ability to deal effectively, confidently, and cooperatively with all levels of management, staff and the general public
  • Demonstrated background in providing excellent customer service
  • Experience providing administrative and program/event planning and execution
  • Excellent recordkeeping and oral/written communication skills; including detailed meeting minutes
  • Working knowledge of office practices and procedures
  • Proficiency using computer and Microsoft Office
27

Meeting Coordinator & Relief Receptionist Resume Examples & Samples

  • Responsible for placing supply orders, and tracking inventory
  • Responsible for follow-ups with suppliers
  • Responsible for preparing cheque requests and insolvency charges back to clients
  • Prepares room details and prints signage for exterior of meeting rooms (date, time, reserved for). Also prepares and prints information for kitchen service
  • Responds directly to clients and meeting room attendees for any requests for copying, faxing, messenger services, etc. whenever they may arise
  • Maintenance of environment in conference rooms (keep an eye out for scratches, paint chips, broken chairs etc.) and report all to Facilities Manager as they arise
  • Maintains list of conference rooms with up-to-date information that is periodically circulated to staff. (Phone book list every month)
  • Coordinates reservations for visitor offices (prepare name plates for arrival; remove after departure)
  • Direct responsibility for all day-to-day issues related to hoteling services and programs (main point of contact)
  • Replacement at reception during lunch hour, breaks and for all vacation time / absences. Training new receptionist
  • Weekly review and preparation of list of undeliverable mail received from mailroom
  • Responsible for new arrivals picture and lost cards or replacement cards (de-activating when appropriate)
  • Making and ordering business card
  • Responsible to send invoice for all lunches to account payable
  • Back up for invoices payment process
  • Responsible to explain EasyReq to new starter
  • Produce reports as requested
  • Demonstrates sound judgment regarding confidential and sensitive matters
  • Knowledge of Word, Excel, PowerPoint, Lotus Notes and Internet
  • Ability to work under pressure and in a busy team environment
  • Strong interpersonal skills including oral and written communication, active listening
  • Ability to problem solve independently
  • Strong verbal and written communication skills in both languages (English & French)
28

Senior Meeting Coordinator Resume Examples & Samples

  • Meets and greets customers with a warm and professional disposition while addressing needs with a sense of urgency and priority
  • Serves as a primary customer interface and expeditiously assists in addressing or supporting requests which may include: meeting support, facilities issues, housekeeping issues, kitchen/pantry management, A/V, meeting/work space needs, office moves, daily hoteling management (check-ins, reservations, etc.) and other office services. Supports resolution of service related issues/conflicts
  • Supports and/or coordinates meeting/event planning and execution including: options/securing internal space for event, catering planning, ordering and execution (set-up/clean-up); space configuration set-up and tear down; A/V set-up, support, and troubleshooting; other day-of execution needs (e.g. signage set-up, delivery of meeting materials); and coordination with other team members/others, where appropriate
  • Anticipates/resolves potential conflicts related to space utilization and occupancy. Negotiate alternative solutions when needed
  • Ensures physical space is maintained and in good repair by reviewing space and submitting requests for maintenance and general repairs through department ticketing software. This includes lighting repairs, carpet cleaning needs, janitorial needs, etc. Follows-up to ensure all requests have been completed and to satisfaction
  • Ensures excellent working knowledge of department service offerings, office space, key office daily meetings and events, leadership and key groups, local amenities, building and Deloitte protocols and procedures
  • Supports vendor management by coordinating with vendors (such as building management, caterers, maintenance vendors) and proactively identifying, reporting, and helping facilitate resolution for issues (in coordination with other team members, if applicable)
  • Collaborates and trouble-shoots problems with other team members, external vendors and management in support of customers/office
  • Fosters and builds positive relationships with team, customers and leadership in all functions at all levels and communicates effectively and proactively, as needed
  • Adds value to customer experience through critical thinking, anticipating needs and offering additional services/support, if appropriate
  • Maintains and enforces standard office security procedures and security badging accessibly including performing any related duties (as assigned)
  • Maintains knowledge and uses departmental software, as required
  • Cross-trains in other department services areas to provide back-up support as needed
  • Trains and mentors other team members (e.g. new hires) as requested
  • Perform other tasks and special projects as required or as assigned by management team
  • Bachelor’s Degree strongly preferred; minimum high-school diploma required
  • Minimum of 3 years of related hospitality or office support experience preferably in a corporate, hospitality, service-oriented or customer-centric environment
  • Excellent technical experience including strong Microsoft Office skills
  • Confident, professional presence, and positive demeanor
  • Professional maturity and ability to interact with all levels of professionals
  • Excellent quality-conscious customer service skills
  • Ability to use tact and diplomacy in resolving problematic situations
  • Professional agility and ability to handle multiple priorities with an appropriate sense of urgency
  • Excellent judgment and decision-making skills
  • Critical thinking and ability to anticipate needs
  • Highly motivated and excellent teaming skills
  • Ability to work occasional overtime
  • Must be willing to be trained in all functional areas
  • Ability to lift up to 25 lbs
29

Junior Events Meeting Coordinator Resume Examples & Samples

  • Supports marketing director with coordinating company events and meetings. Assists with day-to-day tasks such as communications, creating rooming lists, verifying attendees, BEO Review, creating RFPs for site search and coordinating onsite details with vendors. Remains on-site for events to help troubleshoot and address issues
  • Serves as point-of-contact for headquarters off-site event and venue planning. Produces list of vendors and assists with booking meetings and events. Attends and coordinates events as needed
  • Designs and disseminates surveys to meeting and conference attendees for feedback. Reviews, compiles, and presents survey results to team
  • Coordinates marketing planning calendars and binders processes through project management which includes coordinating materials, ensuring information is submitted before deadline, and checking the documents for correctness and completion. Dispenses materials to appropriate parties
  • Orders awards for company programs including annual and specialty awards. Manages overall process including communication between headquarters, field, and distribution center management. Works with vendors to place orders and maintain relationships. Reviews orders for accuracy and addresses issues
  • Ensures accuracy of invoices for events, meetings, and third party vendors
  • 3 + years of experience with large scale, full cycle meeting planning required
  • Marketing and/or operations management exposure helpful
  • Experience with programs including meeting management and incentives
  • Proficient with Microsoft Suite including Word, Excel, and PowerPoint
  • Experience with managing or working with a budget
  • Ability to multitask under pressure
  • Ability to manage third party vendors
  • Must be technologically astute
  • Experience with managing projects including prioritization of tasks and meeting deadlines
  • Proactively recognize potential problem areas and troubleshoot effectively
  • Ability to interact effectively with employees at all levels of the organization
  • Travels 25-30% of the time
30

Meeting Coordinator Resume Examples & Samples

  • Responsible for assisting AP staff and Management with the details of events such as Board Meetings and AP staff events
  • Coordinate event logistics, including ordering food and refreshments, register meeting service providers with the building to allow access, arrange conference rooms and provide continuous support during events
  • Responsible for the breakdown of meeting rooms after each meeting, returning the room to its original layout, or preparing the room for the next meeting
  • Track and report costs and departmental charge backs for meetings and events
  • Maintain AP’s 4 cafes and 11 bean-to-cup coffee brewers on all 4 floors. This includes, continuous monitoring of all coffee and powder needs for each coffee machine, ensuring each coffee machine is functioning properly and ensuring a fully stocked café of necessary paper and coffee supplies are always available
  • Order coffee and pantry stock. Confirm all orders are fulfilled when delivered, including: coffee, tea, sugars, cups, plates, bowls, utensils and dish soap
  • Provide administrative support during internal and external events. Assists as necessary in all special events undertaken by the AP
  • Check and clean each pantry at least once per day and more frequently as necessary
  • Strong ability to manage multiple priorities simultaneously, at times under pressure
  • Must be detail-oriented with excellent organization skills
  • Ability to interact successfully with both internal and external customers at all levels
  • Flexibility with hours to cover after hours and weekend events.Must be physically able to bend, stoop, climb, walk, and lift & carry heavy objects (up to 50 lbs)
  • Proven experience as meeting coordinator
  • Proficiency with all Microsoft Office Suites