Manager, User Experience Resume Samples

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FR
F Renner
Forrest
Renner
6996 Jenkins Plains
Detroit
MI
+1 (555) 647 5853
6996 Jenkins Plains
Detroit
MI
Phone
p +1 (555) 647 5853
Experience Experience
Phoenix, AZ
Manager, User Experience
Phoenix, AZ
Kunde, Glover and Rolfson
Phoenix, AZ
Manager, User Experience
  • 4+ years building and managing a UX/product design team
  • Drive innovation and quality, inspiring UX staff and product teams to deliver superior, market-leading digital solutions that delight our users
  • Identify technologies that drive business efficiencies as well as tie to online marketing, social, mobile, location and emerging technologies
  • Lead the process for validation and testing of designs with users
  • Ensure that initiatives tie back to the overarching UX strategy for the division
  • Lead UX and UI for content on various platforms, both physical products and digital products including mobile and web with internal creative resources
  • Develop and execute project plans for individual product and overarching platform initiatives
New York, NY
Senior Manager User Experience
New York, NY
Ritchie, Aufderhar and Boyle
New York, NY
Senior Manager User Experience
  • Drive development/deployment process improvement work with a vision to develop and release new functionality quickly, efficiently, and correctly
  • Ensure that the design and brand vision is executed correctly during the development process
  • Ongoing validation of development work in an agile process format
  • User Acceptance Testing of all OpEx and CapEx Digital IT and UI development work
  • Take your work from idea to “live” execution, including validation in our testing environments and on our live site
  • Create and share best practices
  • An online portfolio to showcase working process and examples
present
Philadelphia, PA
Senior Manager, User Experience
Philadelphia, PA
Sawayn and Sons
present
Philadelphia, PA
Senior Manager, User Experience
present
  • Develop key relationships across Levis to help influence and inform the work you do
  • This is a hands-on position. You will also be responsible for producing your own design work to provide examples and standards for the team
  • Financial management of the budget
  • Provide design leadership, mentorship, and inspiration to a team of UX Designers
  • A track-record of delivering the highest quality of work, even under tight time constraints
  • Manage a team of experts
  • Develop, apply, and oversee design, component, and brand standards across the team
Education Education
Bachelor’s Degree in Human Computer Interface
Bachelor’s Degree in Human Computer Interface
New York University
Bachelor’s Degree in Human Computer Interface
Skills Skills
  • 5 + years in Java, JavaScript, and Selenium
  • Work closely with technology service-provider partners that support the overall capability (Key Lime, User Zoom, Motivate Design, etc.)
  • Drive roadmap and adjust project budgets, timelines and deliverables when project scope is changed in order to re-set project expectations and outcomes to clients and management
  • Serve as a consultant and subject matter expert to the organization regarding how UX related services can be leveraged more holistically to solve Company challenges
  • Utilize knowledge in technology, business and user experience expertise to enable optimized approach to delivery and management
  • Leverage deep understanding of user behavior and supporting analytics to make recommendations for technology solutions, roadmap and innovation for clients
  • Identify technologies that drive business efficiencies as well as tie to online marketing, social, mobile, location and emerging technologies
  • Manage key agency and vendor relationships and technology capability guidelines and best practices for the business
  • Demonstrated understanding in the areas of user-centered design and system development, UX research and testing, UX technologies and tools, web and mobile technology, communication and supplemental delivery and distribution systems, and analytics
  • Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation
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15 Manager, User Experience resume templates

1

Program Manager, User Experience Resume Examples & Samples

  • Bachelor's degree or significant years of equivalent work experience in digital creative required
  • 5-7 years project management experience in User Experience environment (financial services background is a plus)
  • Strong knowledge of industry-standard UX deliverables, roles and responsibilities
  • Web functional project management experience
  • Strong leadership skills - with the ability to manage multiple projects simultaneously
  • Self-starter; ability to work independently
  • Influencing skills - ability to work across multiple teams, functions, businesses, geographies
  • Experience leading and delivering in a highly-matrixed organization
  • High comfort level with rapidly changing environment; ability to adapt to change smoothly
  • Excellent verbal and presentation skill
2

Manager, User Experience Resume Examples & Samples

  • Work with Director, User Experience and Product Management and collaborate with cross functional teams (creative, content, technology) to ensure the final product delivers against the product vision
  • Work closely with Product Managers to effectively turn business/product requirements into functional flows
  • Lead play testing efforts with kids. Work closely with creative and content teams to define key goals for consumer testing, develop materials to be tested, act as primary liaison with consumer insights team and write reports and ensure incorporation of key insights/findings in to product
  • Leverage key consumer findings from playtests and focus groups, and participate in creative reviews to define required features to meet consumer needs and exceed their expectations
  • Collaborate closely with content, creative, engineering and game designers through pre-production and production process to define and deliver simplest and most consumer friendly execution of product requirements and user feedback
  • Lead UX and UI for content on various platforms, both physical products and digital products including mobile and web with internal creative resources
  • Create – and direct the creation of – journey maps, navigation flows, site maps, user stories, wireframes, concept diagrams, personas, template guidelines, annotated comps, and prototypes
  • Apply the best design while effectively managing trade-offs between business needs and customer benefit
  • Leverage metrics, optimization, qualitative and quantitative research to inform and validate design decisions
  • 5+ years of similar position, managing UX (web and mobile), preferably on kid targeted products- experience with free to play games a plus
  • Passion for user centered design and our key consumer – digitally connected kids and their families
  • Highly successful problem solver that is a self-starter, organized, detail oriented, extremely collaborative, and capable of simplifying complex things
  • Ability to conduct research and design for user needs by incorporating research, strategy and analytics
  • Expert in UX design principles, practices, processes and methodologies including lean UX methodology
  • Working experience with prototyping tools such as OmniGraffle, Axure, etc
  • BA or BS in Design, User Experience, Human-Computer Interaction, or a related field
3

Senior Manager User Experience Resume Examples & Samples

  • Demonstrated ability to produce UX deliverables
  • Gathering business and user requirements
  • Analyze user insights
  • Deliver information architecture, personas, user journeys, concepts maps, site maps, flows, wireframes, prototypes
  • Content strategy, architecture, matrices
  • Remote and in-house usability testing, user research, reporting, analytics
  • Take your work from idea to “live” execution, including validation in our testing environments and on our live site
  • Serve as a UX expert in the organization
  • Conceptualize, design and define user experiences and interactions for maximum impact
  • Create and share best practices
  • Generate ideas, and inform and validate decision making through research and using data from user insights, AB testing and analytics
  • Be the go-to-person for UX topics within bigger projects
  • Be an evangelist of the vision of UX
  • Driving site conversion through continuous usability optimization of the websites on desktop, tablet and mobile devices
  • Improve our performance across customer experience analytics like foresee and customer service
  • 5+ years of UX experience or related field
  • Strong eCommerce B2C experience
  • Experience working on a multi market / multi language eCommerce site
  • An online portfolio to showcase working process and examples
  • Experience with Axure, Illustrator, Photoshop or similar tools
  • Experience with user testing tools and setup
  • Ability to solve complex problems and drive projects from concept to conclusion; manage multiple tasks, and set priorities with direction or feedback from management
  • Some experience in working on the digital components of an omni channel business an advantage
  • Excellent teamwork and interpersonal, communication and negotiation skills
  • Define and accurately document the functionality, navigation, interaction and information architecture
  • Ability to present concepts and designs to the stakeholders and team members
  • Self starter and a "doer" on UX level
4

Manager, User Experience Resume Examples & Samples

  • Have strong technical skills
  • Be an excellent team player
  • Have customer and quality focused experience
  • Be able to drive solutions from product requirements
  • Be self-motivated and have the ability to meet or beat the schedule with a good track record
5

Manager, User Experience Resume Examples & Samples

  • Work closely with technology service-provider partners that support the overall capability (Key Lime, User Zoom, Motivate Design, etc.)
  • Drive roadmap and adjust project budgets, timelines and deliverables when project scope is changed in order to re-set project expectations and outcomes to clients and management
  • Leverage deep understanding of user behavior and supporting analytics to make recommendations for technology solutions, roadmap and innovation for clients
  • Identify technologies that drive business efficiencies as well as tie to online marketing, social, mobile, location and emerging technologies
  • Manage key agency and vendor relationships and technology capability guidelines and best practices for the business
  • Manage contractors, including assessing and assigning project workloads, ensuring overall projects are on track, and proactively identifying course corrections when needed
  • Demonstrated understanding in the areas of user-centered design and system development, UX research and testing, UX technologies and tools, web and mobile technology, communication and supplemental delivery and distribution systems, and analytics
  • Proficiency in conceptualizing and translating business requirements into specific system functionality that map to business goals
  • Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation
  • Ability to lead and develop people
  • Effective verbal and written communication skills for the purpose of providing information to senior leaders, peers, stakeholders, clients, vendors and staff
6

Manager, User Experience Resume Examples & Samples

  • Manage a team of UX Designers supporting Sabre Airline Solutions software solutions
  • Utilize research methods to understand users, their tasks, and their environments. You may develop Personae, User Profiles, and Conceptual Models to communicate dominant characteristics and develop predictable results
  • Create a product's visual look and feel, seamlessly integrating brand, appearance, usability, and functionality targeting a variety of technology platforms, Desktop, Web, and Mobile/Tablet
  • Produce specifications and/or prototypes describing interaction requirements to support evolving software application development
  • Conduct and/or coordinate Evaluation Techniques, including Design Walkthroughs, User Feedback Sessions and formal Usability Testing to validate proposed design solutions with stakeholders and end users against usability goals
  • Minimum 10 years related experience in Interaction Design, Visual User Interface Design, and User Experience Research
  • Excellent communication skills; ability to handle multiple projects; proven leadership ability
7

Digital Product Manager, User Experience, KLS Resume Examples & Samples

  • Work closely with users and product stakeholders to manage the product experience and continuously evaluate and improve both the Baker Library Discovery and HBS Working Knowledge platforms
  • Align governance and decision-making with user research and analytics
  • Work with KLS business owners to develop and monitor site metrics, manage governance processes, and create action plans for ongoing SEO and usability
  • Document ongoing, iterative product development requirements, analyze and prioritize new feature requests
  • Incorporate ongoing information management principles and guiding practices (metadata, taxonomy)
  • Manage ongoing User Experience (UX) development, usability testing, and research
  • Work with product owners to manage product budget and resource planning, including day-to-day assignments of supporting information products staff
  • Develop training documentation, process workflow charts, roles and responsibilities documentation as needed to manage ongoing production support
  • Facilitate and coordinate communication among all Baker stakeholders - content creators and content publishers to ensure mutual understanding of roles & responsibilities
8

Manager, User Experience Resume Examples & Samples

  • Work closely with R&D peers, GBU stakeholders, as well as key customers, to understand diverse customer/market needs and translate them into industrial design and usability profiles and requirements
  • Drive overall common look-and-feel within Alere product lines
  • Manage external design partners/contractors working on User Experience
  • Promote strong functional excellence by embracing relevant best-in-class User Experience practices and methodologies, and by adopting a culture of continuous improvement
  • Ensure overall adherence to the product development process and full compliance with the quality system
  • Communicate effectively to all levels of the R&D organization and support true cross-functional alignment, especially with key cross-functional partners such as Marketing
  • Develop an excellent understanding of global R&D organizational goals and fully support meeting or exceeding these goals
9

Manager User Experience Online Resume Examples & Samples

  • 40% - Oversees end-to-end experience across multiple applications and ensures a simple and delighting user experiences
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
  • 5 years
  • 7+ years of demonstrable experience as a UX Designer, Interaction Designer, UX Architect, and/or Information Architect
  • Creates UX strategy deliverables, including: discovery findings, user journey maps, wireframes, creative briefs, competitive and landscape analysis, and concept documentation
  • Must be able to manage his/her time effectively by quickly prioritizing projects and by delegating to user experience resources
  • Leads the UX team project deliverables to communicate the UX strategy and rationale such as project plans, research, personas, concept documents, task lists, workflows, information architecture, wireframes, page maps, interaction and behavior specifications, visual design and content strategy
  • Ability to analyze both quantitative and qualitative data and present findings and recommendations
  • Solid experience employing a variety of user & centered iterative design methodologies and objective evaluation techniques (e.g. requirements visualization, design studio, contextual inquiry, rapid contextual design, user journey mapping.)
  • Solid proficiency with a variety of rapid prototyping and visualization tools (e.g. Axure, iRise, Balsamiq, Omnigraffle, Visio, Adobe CC, UXPin, etc.), with at least a high-level understanding of how HTML, CSS, and JavaScript can be used for prototyping purposes
  • Degree in Engineering, Psychology, Industrial Design, Computer Science,Interaction Design, HCI or other related technology degree or equivalent work experience
  • Technical skills may include experience with one or more of: UNIX, Informix, COBOL, JAVA, Catalyst WMS and YMS, Korn Shell Scripting, Novell, Netware, nnet, Sequelink, TSO/ISPF/MVS, DB2/SQL, JCL, CSP, CICS TCP/IP, Visual Basic, Networking, and LAN administration
10

Senior Manager, User Experience Resume Examples & Samples

  • Demonstrated leadership experience leading, developing and managing significant design research projects
  • Experience applying research methodologies & practices in strategy and product development
  • Experience evaluating products using: design trends, heuristic analyses, competitive benchmarking, formative and summative usability studies, etc
  • Manage the work of outside research vendors when necessary
  • Demonstrated leadership experience in successfully scoping, planning and executing projects in accordance with a phases & gates development process
  • Demonstrable talent in developing industry-leading design studies that capture data in efficient, non-biased, and richly informative ways
  • Experience in understanding and synthesizing user needs using a variety of research methods
  • Highly sensitized to cultural differences and adept at behaving in culturally-appropriate ways when visiting and interviewing customers who are not American
11

Senior Manager, User Experience Resume Examples & Samples

  • Be a metrics junkie. Know how to define requirements, collect, and analyze user engagement data
  • Manage time wisely with an eye for detail. Thrive in a deadline-driven environment
  • A sense of humor and good listening skills a plus
12

Manager User Experience Hdqc Resume Examples & Samples

  • 20% - Conducts competitive and usability research to understand user behavior with key shopping activities and to identify best practices
  • 20% - Ensures website look and feel, usability, information architecture, and content meet established standards and online best practices
  • 20% - Manages / develops team of ~6 UX professionals
  • Maturity and alignment of the UX practice with other QuoteCenter discipline areas
  • Creating and leading the UX hiring process
  • Performance management of the UX design team
  • Defining and implementing strategies for UX career development and mentorship
  • Expert proficiency with the Home Depot software architecture, methodology, and governance process
  • Presentation, facilitation and writing skills
  • Project management- estimating, planning, controlling, and execution
13

Senior Manager, User Experience Resume Examples & Samples

  • Change the way 245 million customers shop for home, electronics, groceries and more!
  • Design for all screens, from handheld to tablet, desktops and beyond
  • Practice customer-focused, lean UX
  • Work around the world, including US, Canada, United Kingdom, and Brazil (just to name a few)
14

Manager User Experience Resume Examples & Samples

  • E-Commerce-KPI based productoptimaziation to improve user experience and conversionrate
  • Creation of scribbles, mockups, and interactive prototypes for any plattform like desktop, tablet mobile and app
  • Identification of user needs and their motivation and idependently development of user journey concepts for several customor segments
  • Co-operate closly with the departments webanalyse, shop management and design
  • Graduate degree in marketing, informatics or equivalent qualification
  • Two years of professional experience in ux optimization, cr optimization
  • Great feeling of usability and user interaction
  • Experience with wireframe tools and other design programs like adobe, axure, balsamiq
  • Understanding in e-commerce-kpis
  • Ideally experience with html, css or javascript
  • Excellent written and spoken English language skills; other languages are a plus
15

Manager, User Experience Insights Resume Examples & Samples

  • Partner with design, product, marketing, and other research colleagues to understand business needs and design appropriate qualitative or quantitative research studies to generate focused insights
  • Design, execute and analyze user research studies, including surveys, in-depth interviews, field studies, focus groups, and concept/prototype testing
  • Identify and report on innovative or successful competitive shopping experiences – web, mobile, etc
  • Extract insights from research findings and provide well-founded recommendations
  • BS in Human Centered Design & Engineering, Human Factors, Cognitive Psychology, or similar discipline
  • 5+ years of proven success leading User Research projects with demonstrated impact (experience in e-commerce or retail preferred)
  • Familiarity with feedback platforms (such as OpinionLab, Qualtrics, UserZoom), with remote user testing tools (such as UserTesting.com), with data analysis & visualization tools (like Tableau, SPSS, StatWing, MarketSight), and with web analytics (Adobe, Google Analytics)
  • Ability to plan, conduct/ moderate, analyze and report out on a variety of user research and usability studies. Experience in additional methodologies such as field studies, participatory design, competitive testing, and beyond is a plus
  • Ability to work quickly and efficiently without sacrificing a high level of attention to detail
  • Strong presentation, communication, and negotiation skills
16

Manager, User Experience Resume Examples & Samples

  • Bachelor’s degree in Human Computer Interface, Human Factors, Industrial Design, Product Development, Engineering, or a related field, or the foreign equivalent, and five years of relevant work experience
  • In the alternative, will accept a Master’s degree in Human Computer Interface, Human Factors, Industrial Design, Product Development, Engineering, or a related field, or the foreign equivalent, and three years of relevant work experience
  • Experience with wireframes, storyboards, and user flows
  • Experience breaking down requirements to solve underlying problems
  • Experience with Axure (or other wire framing tool) to create UX deliverables
  • Experience with creating basic prototypes for user testing
  • Experience with iterations of IT projects, from initial releases to final versions
  • Experience using data driven design processes
17

Senior Manager User Experience Resume Examples & Samples

  • Manage a team of UI Developers, User Experience Analysts, and a Web Producer who are responsible for the technical evolution and customer usability of web properties. Team responsibilities include OpEx work requirement gathering, wireframe creation, UI Development (HTML, CSS, bootstrap, JSON, jQuery), comprehensive UAT, multi-variant site testing, digital personalization strategy and execution, and web production maintenance
  • Responsible for cross-functional technical request intake and prioritization and subsequent stakeholder management as it relates to the website and MyAccount; this runs the gamut from development of new UI components to large-scale functional changes that require a capital investment
  • Drive development/deployment process improvement work with a vision to develop and release new functionality quickly, efficiently, and correctly
  • Responsible for the technical roadmap to enable key digital capabilities such as advanced personalization, robust dynamic content surfacing, and webpage customization based on best-next-action data algorithms
  • Oversee all digital A/B and multi-variant testing, including strategy, technical implementation, and scaling learnings
  • Work closely other internal teams to determine digital interface improvement opportunities and align internal priorities. Includes close collaboration with Small Business commercial execution team’s vision to ensure optimal output of shared IT resources
  • Ensure that the design and brand vision is executed correctly during the development process
  • Contribute to the evolution and evaluation of tools used by the team
  • Ad hoc usability testing and research in conjunction with the Manager of Customer Insights
  • Ongoing validation of development work in an agile process format
  • User Acceptance Testing of all OpEx and CapEx Digital IT and UI development work
  • Ensure marketing needs are met within a technical platform
18

Manager User Experience & User Interface Center of Excellence Resume Examples & Samples

  • Act as a product owner for area
  • Planning and executing Instructor lead trainings
  • Identify improvement needs
  • Develop yearly improvement plan
  • Budget follow up
  • Secure and follow up quality in services delivered
  • Secure compliance to common way of working
  • Lead and drive Practitioner Community in order to ensure best practice sharing
  • Experience in the area of application development
  • Genuine interest for developing and coaching people
  • Experience from leading in a global context, cross cultural awareness and skills
  • Excellent communication & presentation skills are required
  • Complete proficiency in English is a requirement
  • Have proven capacity to execute against set targets
  • Have the ability to set right priorities and eliminate roadblocks
  • Have a strong business focus and is dedicated to meeting the expectations and requirements of the business
  • Is seen as a direct and truthful individual by others
  • Have shown managerial courage and the ability to deal with ambiguity
  • Understand the value of promoting diversity on all levels in the organisation
  • Strong organizational agility and proven experience in driving change
  • A good listener and have the ability to develop people and build effective teams
  • Have a leadership characterized by high level of integrity and trust based on ethics and values according to the Volvo Values
19

Manager, User Experience Resume Examples & Samples

  • Directs the design and evaluation of the UX for CDK’s applications
  • Manages the activities related to providing usability support to product teams, develops methodologies and procedures used in the testing, analysis and investigation of applications/systems, as well as graphical, web, multimedia, voice response, and conversational user interfaces
  • Ensures products meet high standards of usability and design excellence
  • Determines specifications for user interfaces and internal structures for products in development
  • Works cross-functionally to evaluate, design, build, and test the product enhancements requested by others
  • Empowers team to practice the faculties of ux: research, AI, Interaction, visual and usability
  • Manages team allocation and reviews sprint stories
  • Evaluates and develops the performance of subordinate UX Professionals
  • Provides design consultation. Acts as an internal consultant providing business and technical guidance. Works with Web Development team, content Developers, Users, and other stakeholders to apply CDK standards. Communicates with technical and non-technical staff to ensure alignment
  • Facilitate meetings (at times) meetings with the Development teams, Product Managers, Users, and other stakeholders to share and reach alignment on UX activities and artifacts
  • Influences and uphold UX team goals
  • Monitors project timelines by providing regular status reports on work progress, effort
  • Works to educate and champion UX team processes
  • Maintains personal development through staying apprised of the latest developments in Internet software development technologies for desktops, tablets and mobile
  • 8+ years of progressive experience with UX/UI &/or Design
  • Experience communicating complex ideas/topics clearly and concisely in prose and PowerPoint
  • Ability to partner, collaborate, and lead initiatives effectively across organizational boundaries, and in a matrix organization
  • Excellent project management skills. Must be able to manage multiple tasks under tight deadlines
  • Process-driven approach with attention to stringent quality of data and deliverables
  • Strong client consulting acumen, including exceptional networking skills and a demonstrated ability to influence
  • Self-starter, entrepreneur-like mentality with strong natural curiosity
  • Strong ability to influence
  • Passionate, energetic and positive team player that is flexible and personable with service-oriented attitude
  • Ability to understand, interpret, communicate and react to the needs of multiple stakeholders
20

Senior Manager, User Experience Resume Examples & Samples

  • Provide design leadership, mentorship, and inspiration to a team of UX Designers
  • Identify key opportunities to improve user experience across the organization and oversee from inception through delivery
  • Develop, apply, and oversee design, component, and brand standards across the team
  • Seek out and discover valuable learnings and insights that help define and drive opportunities to improve user experiences across Levis
  • Develop key relationships across Levis to help influence and inform the work you do
  • This is a hands-on position. You will also be responsible for producing your own design work to provide examples and standards for the team
  • Intake complex technical requirements and communicate them back to the team in order to execute design deliverables
  • Work closely with other team members including User Experience Designers, Business Owners, Product Managers, and Development Teams to bring your designs to life
  • Our ideal candidate will have 6+ years as Creative Director, User Experience Director, Design Principle, or similar role working with dynamic, high-traffic websites or software products
  • Experience creating website design deliverables and documentation that align to common grid systems and responsive design
  • Experience managing UX designers with a work history that includes management and direct reports
  • Strong proficiency with Adobe Creative Suite, Principle, Sketch, Zeplin, and other UX related tools
  • Excellent presentation skills with the ability to captivate a room and effortlessly demonstrate a design concept, research findings, and vision strategy
  • An outstanding online portfolio with relevant examples of finished digital work from website work as described above and must contain recent work examples from your professional experience. Portfolios that consist primarily of advertising or student work will not be considered
  • Bachelor’s degree in Design, Visual Communication, Information Sciences, Human-Computer Interaction, or related field. Master’s degree in Human-Computer Interaction or related field preferred
21

Senior Manager, User Experience Resume Examples & Samples

  • Strong design and technical skillset
  • Proficient in HTML & CSS, with a good working knowledge of JavaScript and other UI technologies as appropriate
  • Experience working within large companies with interdisciplinary teams
  • Strong presentation skills to customers and internal audiences alike
  • Experience in performing usability testing, storyboards, task analysis, structured interviews, style guides, rapid contextual analysis and design are all essential
  • Plan usability studies to evaluate new and existing products, and making constructive suggestions for change and evaluate competitors' as well as industry best-practices
  • Develop multiple techniques to conduct user-centered research: field visits, observation, interviews, cognitive walkthrough, and contextual inquiry
  • Ability to be “certified/enabled” in Pega
  • Build the Pega business
  • Manage a team of experts
  • Partner with Practice Leaders on existing accounts and new opportunities
  • Management of staffing requirements
  • Financial management of the budget
  • Industry thought leadership (cross industry best practices)
  • Partner success
  • Senior/Executive relationship building
  • Strategic & organizational agility
  • Degree in UX, Human Factors, Industrial design or related field
  • Minimum 10 years of experience in service delivery role(s)
  • Demonstrable experience managing a UX team
  • Expertise in implementing Enterprise solutions is required
  • Pega 7 System Architect Certification (CSA) within 6 months of joining Pega
  • UX certifications as defined
22

Manager, User Experience Resume Examples & Samples

  • Lead a team of 3-6 designers
  • Define the user experience roadmap, plan and priorities for the product platform
  • Develop and execute project plans for individual product and overarching platform initiatives
  • Ensure that initiatives tie back to the overarching UX strategy for the division
  • Work closely with the business leads, product management and the development teams to execute the roadmap
  • Help build business cases and communicate plans to senior management
  • Provide design and creative direction and ensure a high level of quality and consistency
  • Lead the creation of, and evangelize, new user interface guidelines, standards and design patterns
  • Drive innovation and quality, inspiring UX staff and product teams to deliver superior, market-leading digital solutions that delight our users
  • Lead the process for validation and testing of designs with users
  • Hands-on design work is expected initially
  • 3+ years leading UX teams in a multi-product line company
  • 7+ years experience designing user experiences in a product centric environment
  • Experience in establishing and leading design processes
  • Ability to plan and execute multiple projects with varying timelines and align those with the overarching roadmap
  • Ability to effectively evangelize user-centered design
  • Creative thinker who can provide effective design direction and mentorship resulting in innovative, game-changing experiences
  • Strong knowledge of user-centered and visual design principles, methodologies and best practices
  • Solid understanding of modern Web and Mobile development technologies
  • Bachelor's degree in a design-related discipline
  • Must provide a portfolio of work produced by the candidate and teams they led
23

Associate Product Manager, User Experience Resume Examples & Samples

  • Work closely with engineering, customers, colleagues and technology partners to elicit, understand, solve for and prioritize requests for new functionality
  • Identify new industry trends (both in media, online advertising, and internet software) and invent practical and elegant solutions to the challenges that arise as a new industry develops
  • Track and analyze data on the usage of existing features to provide guidance on the future of features we need to iterate & not stagnate
  • Focus on solid, rapid execution, guiding critical trade-offs in product requirements
  • Project manage and understand critical paths/dependencies for delivering and launching products on time and within scope
  • Serve as User Interface (UI) consultant across the rest of the Product Management team to assist and give guidance on the UI design of features
  • Help define and maintain UI standards to be shared across PM and engineering
  • Work with daily users of our products to gain an understanding of their processes, practices and pain points, in order to help FreeWheel create usable software to serve a variety of media companies
  • Spearhead and support initiatives to monitor, analyze and improve our systems' performance, accuracy and efficiency
24

Manager, User Experience Resume Examples & Samples

  • 7-10+ years of experience in a variety of roles in User Experience, Usability, Human Factors, Product Development, Design or other related fields
  • 4+ years building and managing a UX/product design team
  • Background working in a global product development organization, ideally in an Agile or Lean environment. Strong preference for someone who has put Lean UX principles into practice
  • Experience with structured usability testing, user research, persona development, journey mapping, design sprints
  • ​​Bachelor's Degree in Business, Marketing, Human Factors, Product Management, or other related field, or equivalent combination of relevant education and experience; MS preferred
25

Senior Product Manager, User Experience Resume Examples & Samples

  • Hands-on experience in all facets of the product development life-cycle, from product management and planning, to spec’ing and design, to working directly with the engineering team to build and roll out features
  • Experience applying different usability testing techniques, including A/B testing, to develop real world web and/or mobile applications (preferably both)
  • Experience creating your own wireframes. You may also have worked with designers in the past (also good experience for this role), but you must have numerous examples where you personally created wire-frames based on functional requirements to drive a feature from conception to production
  • Provide a portfolio when applying (preferred) or be able to show and talk through examples of your work during an interview
  • Bachelor’s degree or six or more years of relevant work experience
  • Experience in user interface specification and development
  • 5+ years in product management; prior experience in software development and web engineering
  • Strong experience in UI/UX design and scalability for web applications
  • Experience with accessibility standards such as 508 and WCAG-A
26

Manager User Experience Resume Examples & Samples

  • UX/UI experience
  • Ability to implement advanced UCD processes
  • Vendor management
  • Advanced communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers