Manager, User Experience Cover Letter

Please consider me for the manager, user experience opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for thought leadership in user experience and design thinking methods and practices to both the UX team and the entire enterprise by contributing to existing learning channels and helping to develop design-centered channels.

Please consider my experience and qualifications for this position:

• Experience providing top notch support and service to business partners
• Strategically plan and develop customer digital-based transactions (including mobile web apps), using research and analytics to drive planning and messaging, follow and improve upon established processes
• Enforce FPL web and brand standards, work in other marketing functions as assigned
• Deep knowledge of qualitative and quantitative UX research methods and tools
• Experience in user research across multiple devices, mobile, tablet & computer
• Experience working in Global initiatives
• Providing consistency in product vision and user experience across all platforms and processes for the various Service Request and Workflow work streams (following the WFA Styles and Standards)
• Attending all core team and stakeholder meetings to represent each work stream at a high level

In response to your job posting for manager, user experience, I am including this letter and my resume for your review.

In the previous role, I was responsible for user research support to the Capital Markets Design Team and support creative process across design.

My experience is an excellent fit for the list of requirements in this job:

• Perform research and analysis on our competitors and benchmarks in other verticals
• Documentstrategy and accomplishments in executive presentations
• Working knowledge of server-side languages like ASP.NET, Node.js, or Java
• Experience designing for large-scale global websites including web performance/optimization, mobile/responsive design, globalization, localization, and accessibility
• Above all else, a deep intuition and passion for product
• Proven experience gathering, analyzing, and translating market and customer needs into product requirements and prioritizing them based on solving for various, potentially competing outcomes
• Analytical horsepower and passion for data-driven decision making
• Strong customer focus and a passion for creating great user experience

I submit this application to express my sincere interest in the manager, user experience position.

In my previous role, I was responsible for guidance on incorporating user research methodologies into the product design and development lifecycles.

Please consider my qualifications and experience:

• User experience design for several modern web based solutions serving thousands of users
• Involvement in all stages of the software lifecycle
• Large scale agile development
• Creation, communication and refinement of user journeys in the form of mock ups and wireframes
• Working with a highly technically oriented user based
• A passion for delivery of the highest quality user experience
• An understanding of the telecommunications domain
• Hold a recognised qualification in agile development

I would like to submit my application for the manager, user experience opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for design leadership around innovation analysis and synthesis, including the ability to framework, articulate design based on insights, clear design principles with clear link to ideation and idea refinement.

My experience is an excellent fit for the list of requirements in this job:

• Developing Others – Develops Team Capabilities
• Communication – Writes and Speaks with Impact
• Open Communication – Fosters Open Communication
• Building Relationships – Builds Relationships
• Leveraging Diversity – Values Diversity
• Establishing Trust – Inspires Trust
• Experience managing large-scale website rearchitecture projects including those with substantial content publishing, eCommerce, data and functional utility requirements
• Experience building and managing designers and information architects – digital agency experience and/or management preferred

I submit this application to express my sincere interest in the manager, user experience position.

Previously, I was responsible for guidance to the Application Development teams so they become more proficient in user experience design principles.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience coordinating multiple teams and stakeholders
• Collaborate with team members & stakeholders to influence product strategy and roadmaps
• ISO 9241-210,-11,-110,-12,-161 standards, especially intuitivity, affordance and design dialogue fundamentals
• User Research and Persona creation
• Rapid prototyping low- and high-fidelity, for example with Axure, Invision or Sketch
• Evaluation methods including or excluding users
• Developing processes related to the above mentioned tasks
• Managing a group of external experts