Director, User Experience Resume Samples

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C Christiansen

Callie

Christiansen

134 Hildegard Village

New York

+1 (555) 323 5751

134 Hildegard Village

New York

Phone

p +1 (555) 323 5751

Experience Experience

Detroit, MI

Director User Experience

Detroit, MI

Larkin Inc

Detroit, MI

Director User Experience

Define and execute a development partnership approach between the Lab and partner development teams for each project to accelerate innovations to market
Manage and utilize a research and testing framework to inform and validate design decisions and focus on constant improvement
Manage and encourage new ideas from staff to foster improvements through innovations
Improve KPI performance of sites across conversion and AOV optimization
Develop end-to-end user flows, workflow diagrams, site maps, wireframes, and functional prototypes for testing, all grounded in user insights
Develop, evangelize and execute the creative / UX strategy for Optum consumer - facing products and services
Practices agile application development, but can work in other processes, such as waterfall and hybrid approaches

New York, NY

Director, User Experience

New York, NY

Deckow-Cole

New York, NY

Director, User Experience

Develop strong relationships and work in conjunction with internal and external product, brand marketing, design, development and operational resources
Collaborate with strategy and business development teams to create and develop new business opportunities
Contribute and provide feedback to developers on improving the core developer capabilities of the product
Establish user interface guidelines and standards, ensuring that these guidelines are followed during the development and maintenance of the product
Develop, evangelize and execute the creative / UX strategy for Optum consumer-facing products and services
Develop and mentor a high performing UX team
Facilitates the consistent and timely feedback, career development, training and performance reviews of design staff

present

New York, NY

Senior Director, User Experience

New York, NY

Berge, Koepp and DuBuque

present

New York, NY

Senior Director, User Experience

present

Work closely with product management, development, implementation & customer care teams during the product development lifecycle to ensure high content quality
Identify and develop new design project opportunities (and business opportunities for Visa) that will drive the team’s and organizations growth
Recruit and develop extraordinary talent, by coaching, managing and mentoring a team of 10-20 designers
Develop and drive the process of User Centered Design within Visa business in AP and be the voice of design leadership team in San Francisco
Provide overall direction for design
Manage and approve prototypes, specification documentation and style guides
10+ years in related professional work with at least 7 years managing a team

Education Education

Bachelor’s Degree in Human

Ashford University

Bachelor’s Degree in Human

Skills Skills

Strong managerial skills, with a track record of hiring and developing strong individual contributor UX and UI designers (> 3 years management experience). Ability to prioritize and manage work in a fast-paced environment
Conduct research with key stakeholders to review and validate approach and methodology (including, but not limited to interviews, usability tests, surveys, and A/B tests)
Superior relationship-building, communication and negotiation skills within cross-functional teams, including specific examples of successful working relationships and processes with product management and engineering
Solid analytical and problem‐solving skills, a passion for continuous improvement and an unwavering commitment to excellence and timeliness of solution delivery
Inclusive design philosophy with a strong editorial sense. You gather feedback judiciously, but know when to adjust your designs and when to follow your initial vision
8-12 years experience. strong managerial skills, with a track record of hiring and developing strong individual contributor UX and UI designers (> 5 years management experience). Ability to prioritize and manage work in a fast-paced environment
Collaborative mind-set, and experience working with and managing UX professionals, product managers, engineers, executives and other employees in various locations/time-zones. (Comfortable with some international travel to various locations at certain points of time during the year
Lead design initiatives on mobile, connected platforms and the NBA subscription business, NBA LEAGUE PASS, while doing some of the design themselves and providing oversight/direction to other agencies and/or designers
Expert understanding of native application behaviours and thorough understanding of the capabilities and best practices relating to the use of front-end interactive technologies, including HTML, CSS, Javascript, Flash, AJAX, iOS
Excellent design fundamentals, highly organized with attention to details, ability to multi-task within tight deadlines

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Director User Experience Resume Examples & Samples

Drive profitable growth of the global eCommerce business
Improve KPI performance of sites across conversion and AOV optimization
Improve our performance across customer experience analytics like foresee
Driving site conversion through continuous usability optimization of website, tablet and mobile devices
Manage and utilize a research and testing framework to inform and validate design decisions and focus on constant improvement
Be in the driving seat of the company user experience community, evolving the global user experience strategy for adidas and Reebok businesses together with other UX team members which will include aligning research & testing agendas, consistent application of design standards, and archiving of standards for easy use and access by the organization & its partners
Ensure business requirements are adequately reflected in IT project definitions, and influence the functional roadmap and delivery of enhancements
Evangelise the importance of great UX and propogate the vision throughout the company and the UX community
Use a combination of visual, interaction and experience design skills that communicate a vision
Introduce, develop and ensure best practice design practice, processes and communicate quality expectations organizationally
Preparation of user journeys, concept maps, site maps, process flows, wireframes and prototypes
Lead world class user interfaces that support and reinforce our brand & product vision and business objectives
Collaborate effectively with a multi-disciplinary team to evaluate projects, deliver clear and concise specifications and conceptual designs
Manage and maintain a central repository where all UX documentation, standards and guidelines are hosted
Demonstrated track record for growing, evolving and leading high volume businesses and achieving bottom line results in a commercial world
Strong “can do” spirit with a proactive approach. Ready to roll sleeves up and get the job done
Ability to work within a cross-functional, matrixed organization where indirect influence is as important as direct oversight in driving tactical execution
Excellent interpersonal, communication, and negotiation skills
Tremendous curiosity and drive towards “what’s next”, the ability to anticipate trends
University degree in graphics, architecture, or related fields
Functional expert in User Experience
7+ years of progressive experience as user experience, information architect, design management, interaction digital designer
Strong ability to effectively communicate complex or controversial topics to a wide and diverse audience
Strong ability to develop influential and collaborative relationships with the Group

Director, User Experience Resume Examples & Samples

Define, prioritize and drive deliverables aligning to the product roadmap including all user experience design assets to support decisions and the development of A&F branded experiences
Develop a user experience vision for global ecommerce platforms across desktop, tablet, and mobile ensuring a consistent brand experience
Work closely with Creative, IT, and Product Management to drive and foster an environment of multidisciplinary collaboration and creative problem-solving, establishing processes, training and knowledge sharing
Drive frequent iteration and evolution of design solutions for current and proposed experiences
Manage and evolve testing methodologies and research techniques
Recruit and manage a team UX designers to help take A&F’s digital experiences to the next level
Evolve the company’s approach to User Experience design based on industry best practices, including agile development methodologies
Develop and advance methods of expressing solutions and concepts beyond the traditional artifacts, inclusive of rapid prototyping
Work closely with the analytics team to understand consumer needs and behaviors both prior to efforts and when evaluating usability of proposed solutions
Develop champion / challenger solutions, and moving quickly to implement winning designs
Keep abreast of industry and user experience trends, best practices, and technology and promote them within the larger UX team
Evangelize user experience throughout the organization
Bachelors Degree in the social sciences, design, Human-Computer Interaction (HCI) or related fields
Minimum of 5 years of related work experience
Experienced in user experience methods, analytical, problem solving skills, verbal and written communication skills
Strong technical aptitude. Capacity to understand the business and UX consequences of technical decisions
Proficiency in a variety of design tools – Adobe Suite and prototyping software
Detailed knowledge of XHTML, CSS, JavaScript, and cross-platform browser compliance
Proven ability to build positive, collaborative relationships across teams/groups/functions
Track record of hiring & developing great talent
Demonstrated track record in the development of artifacts such as wireframes, process flows, flow charts, functional specifications, prototypes, sketches, storyboards, scenarios, and personas
Excellent communication, interpersonal, and teamwork skills
Must be organized, self-motivated, highly adaptable and have a strong desire to embrace change

Director, User Experience Resume Examples & Samples

Develop, Design, and Manage the user experience team for Consumer, Merchants and Developers across Visa digital payments solutions
Lead, Manage, and Mentor other designers
Develop and drive the process of User Centered Design within Visa business in AP and be the voice of design leadership team in San Francisco
Foster a deep and rewarding collaboration with the Product Managers, Engineers, Marketers, and align the product development strategy with target audience needs, brand positioning and business goals
Provide and translate insightful data to understand our customers needs through research, interviews, testing, collaboration, brainstorming
Capture, develop, and deliver ideas/processes that can help our patent portfolio
10+ years in related professional work with at least 3 years managing a team
Experience in consumer payment, e-commerce is preferred
Demonstrated knowledge in computer and mobile platforms (Apple and Android)
Expert on User Center Design, process; planning, discovery, and documentation, plus the related fields; research, prototyping, interaction, user testing, branding, design, and production

Director User Experience Resume Examples & Samples

Improve the end-end user experience from learning and trying to buying and using
Lead our customer research programs to prioritize development requirements to meet business objectives
Assure alignment by sharing feedback and insights with other cross-functional areas such as Cloud Services, marketing, Support and the business units
10+ years of experience in product, web, mobile, interaction design
5+ years management experience
Proven experience with rapid, iterative design and development processes, including significant
Knowledge of all creative tools used by digital and print designers and when to use them appropriately
Bachelor’s degree required / Advanced degree preferred

Director, User Experience Resume Examples & Samples

Establishes and drives overall strategy of the user experience and functional specifications for new products and enhancements across platforms
Manages relationships with key stakeholders and executive team
Facilitates the consistent and timely feedback, career development, training and performance reviews of design staff
Offers creative solutions to product-related design/usability challenges and expose usability problems
Influences and evaluates success criteria and prioritize an efficient roadmap that balances short-term and longer-term experiences and focuses appropriately on the highest value opportunities that thrill and empower users
Strong managerial skills, with a track record of hiring and developing strong individual contributor UX and UI designers (> 3 years management experience). Ability to prioritize and manage work in a fast-paced environment
Innate understanding of consumer-focused digital experiences across site and mobile, represented by direct experience across multiple channels
Superior relationship-building, communication and negotiation skills within cross-functional teams, including specific examples of successful working relationships and processes with product management and engineering
Solid analytical and problem‐solving skills, a passion for continuous improvement and an unwavering commitment to excellence and timeliness of solution delivery
Ability to solve complex user (cognitive) problems through interface design and usability expertise
Bachelors or Master’s degree in Human-Computer Interaction, Information Design or a related field is preferred

Senior Director, User Experience Resume Examples & Samples

Attract and hire designers per targets
Lead, manage, and mentor designers
Spark fresh ideas that are infused in our culture and our products
Develop existing relationships with key regional stakeholders and forge new ones
Identify and develop new design project opportunities (and business opportunities for Visa) that will drive the team’s and organizations growth
Build the supporting documentation to insure success of a healthy User Experience team while delighting our customers. Example: application maps, device specific interaction maps, pixel accurate artwork, and yes, even error messages
Be an advocate for our customers
10+ years in related professional work with at least 7 years managing a team
Experience in executive management and stakeholder facilitation
Deep knowledge in computer and mobile platforms (Apple and Android)
Expert / thought leader on User Center Design, process; planning, discovery, and documentation, plus the related fields; research, prototyping, interaction, user testing, branding, design, and production
Experience and understanding of Product Management and the agile process
Cross-functional team leadership experience required with demonstrated results
Experience in leading a team that is engaged with its customers
A strong practical point of view of User Experience
Proven ability to work independently, provide guidance and direction to help others attain their goals
B.S./B.A degree

Director, User Experience Resume Examples & Samples

Creating innovative and relevant user experience designs for marketing web sites and digital channels
Collaborating on user experience design with a lead UI experts
Driving collaboration with business owners and other stakeholders
Bringing compelling and relevant research to all projects
Introducing contemporary thinking and practices in user-centered design and related methodologies
Researching related technology trends
Building sophisticated wire frames that meet web objectives
Building and leading UX design team
10+ of user experience design experience for software, web sites which leverage emergent technologies and/or mobile devices
Demonstrated ability to build and lead a team of UX specialists
Ability to concept relevant UX strategies by coalescing business needs from multiple, varied stakeholders
Demonstrated skills in collaboration and solid decision-making
Exceptional design skills, production value, and attention to detail

Associate Director, User Experience Resume Examples & Samples

Manage the User Experience for multiple clients from strategy to wireframe
Supervising and leading teams of Experience Architects and Senior Experience Architects
Mentoring and monitoring your UX team to grow them as professionals
Communicate clearly about design, from delivering persuasive presentations to writing detailed annotations
Crafting and conducting stakeholder interviews with everyone from subject matter experts to C-level executives to determine business/site objectives
Creating information design and navigation systems for internet, intranet and extranet sites, as well as online and mobile applications
Creating and refining user-experience thought expressed as deliverables, including task and gap analyses, content analysis and strategy and feature/functionality matrices, usage scenarios, site maps, wireframes, flow diagrams and user-requirements documents
Preparing and presenting design recommendations based on business goals, user research, UCD and IA principles
Collaborating as a member of the Creative team
Consistently deliver brilliant design on a deadline
Diagramming tool know-how (e.g., Visio, OmniGraffle, InDesign, Axure) and communication tools (e.g., PowerPoint, Keynote)
A desire to work in a multi-tasking, fast-paced environment — we’re talking lightening fast
Willingness to jet-set across the country … or the world
Extremely strong interpersonal and client presentation skills. But surely you knew that if you made it this far into the job description, right?
The capacity and drive to act in both strategic and tactical roles as needed
Understand branding as it relates to user experience
Have a sharp wit and a manner that inspires trust and confidence in clients

Director, User Experience Resume Examples & Samples

Approximately 10 years of progressively senior design experience
Combination of Financial Services and Technology exposure; solid understanding of digital issues/trends, big data and other disruptors impacting the sector; understands how to leverage technology for competitive advantage
Have a bachelor’s degree in business, engineering or the humanities, with significant relevant experience
Master’s degree is an asset (but not required) in a field related to the design of human systems (such as Human-Computer Interaction, Interaction Design, Behavioral and Social Sciences)
Minimum of 2-3 years digital design, agency or product management experience and thorough understanding of design for app and web platforms (such as iOS, Android, Chrome etc.)
Strong knowledge of web development, information design, and implementation, web technologies (platforms, devices, HTML,CSS, Java Script)
Strong knowledge of technical infrastructures
In-depth knowledge of digital user experience
Strong knowledge of digital space including online, mobile, tablet and digital sales
Minimum of 3 – 5 years in user experience issues, including HCI principles, Internet design principles, W3C standards, accessibility considerations, user research techniques, and usability testing
Expert in design software for PC and MAC (Adobe suite)
Exceptional design thinking & skills
Courageous – willing to speak his/her mind; not a “yes” person
Collaborative – capable of building relationships and adding value for quality of advice
Able to make decisions to move strategies forward
Able to generate innovative solutions
Ability to lead a team of designers and work with internal and external stakeholders to meet project deliverables with the highest standard of quality
Expert understanding of native application behaviours and thorough understanding of the capabilities and best practices relating to the use of front-end interactive technologies, including HTML, CSS, Javascript, Flash, AJAX, iOS
Active influencer of future innovations and ability to make things happen through positive influence
Understand digital enterprise solutions and the ecosystem within which they exist, including how enterprises operationalize solutions organizationally
Excellent thought leadership skills with an ability to question assumptions
Excellent design fundamentals, highly organized with attention to details, ability to multi-task within tight deadlines
Work effectively and independently with executives, solution stakeholders and subject matter experts to lead a digital experience design process
Demonstrate leadership with exceptional interpersonal, presentation and communications skills
Highly organized, self-motivated, and able to prioritize on the fly

Director User Experience Resume Examples & Samples

Collaborate with key stakeholders to define product experience for Pearson Learning Services K-12 Products including continual improvement and innovation
Enthusiastically participate in product reviews and lead feedback discussion
UCD expert and act as "go to" with in-depth knowledge of user interface best practices and standards
Conduct research with key stakeholders to review and validate approach and methodology (including, but not limited to interviews, usability tests, surveys, and A/B tests)
Bachelor’s degree (or equivalent) required; Master’s degree in relevant field a plus
10-15 years of progressive UI/UX design experience in software, web and mobile environments. Print environment is plus
8+ years of creative/design management experience is a must
Experience managing team of UX professionals and delivering projects in a large scale, complex enterprise environment
Experience with UX within Lean, Agile development process
UCD expert and experience with Lean UX, Design Thinking
Demonstrated ability to navigate complex problems in developing holistic solutions for product and its UX ecosystems
Must be a vibrant and engaging communicator who can present concepts and ideas to all levels of the company
Demonstrated ability to navigate complex problems in developing holistic solutions for product UX ecosystems
Knowledge and experience with all various platforms human interface guidelines: iOS, Android, and connected platforms
Experience sketching, concept creation and wireframing, producing IA, sitemaps and user flows, with tap able/clickable rapid design prototypes
Excellent verbal and written communication skills, especially as they relate to presenting, articulating and defending research and design decisions

Director, User Experience Resume Examples & Samples

Lead design initiatives on mobile, connected platforms and the NBA subscription business, NBA LEAGUE PASS, while doing some of the design themselves and providing oversight/direction to other agencies and/or designers
Collaborate with developers, product owners, marketing, and content managers to define product experience and champion the user
Drive and document design standards and patterns across products
Enthusiastically participate in product reviews and lead feedback discussions
Demonstrable understanding of responsive design, mobile interfaces, and UX design
Able to balance business requirements, marketing and analytics with design aesthetic
Be a vibrant and engaging communicator that can present concepts and ideas to all levels of the company
Collaborate with designers and UX gurus at major platforms on continual improvement and innovation for NBA products
Act as "go to" with in-depth knowledge of user interface best practices and standards
Research and share industry trends, competitors, and comparable experiences
At least 10 years of experience designing for any or all of the following: highly trafficked content-driven websites and/or native apps, subscription services with a focus on conversion or large scale video-centric experiences across multiple devices
Ability to manage multiple projects and an ability to prioritize and organize to meet tasks and deadlines
Knowledge of interaction architecture practices in UX and the ability to take wireframes through to well executed visual designs with supporting annotations
Demonstrable understanding of the publishing, tech, and social media landscape
Knowledge about trends and innovations in experience design, technology, development, visual design, art, communications design and product design
Working knowledge of Adobe Creative suite, Omnigraffle, Axure, Invision, Pixate, or equivalent programs and technologies
Experience sketching, concept creation and wireframing, producing sitemaps and user flows, with tap able/clickable prototypes
Experience with product and staff management
Knowledge all various platforms human interface guidelines: iOS, Android, and connected platforms
Agency experience is also a plus
BA/BS in relevant field
Relevant certifications in visual design, project management and human device interaction is a plus

Director User Experience Resume Examples & Samples

Are you passionate about building new innovations in commerce? Are you excited to design and deliver new user experiences and user interfaces that are super simple and change people’s lives? Are you excited about taking your technical expertise and leveraging it to disrupt? Do you spend time mocking up and quickly coding “apps” just to see if they might work? Do you believe getting an early read on development and feasibility is critical to the success of innovation? Do you dream in code? Do you like to try new tools that make coding easier (and harder!)? If you answered, “YES!” to any of these questions, we might want you to be part of the Innovation Lab family
The Innovation Lab within First Data is responsible for disrupting commerce for the company, through both invention and reinvention of solutions. We’re a cross-functional group of product managers, researchers, designers, and client solutioners to both do and teach innovation, uncovering key unmet needs in order to rapidly prototype then launch innovative solutions to big problems, while partnering and collaborating with product and development teams throughout the company. Come join our startup within a larger organization, where you’ll be leading and facilitating a user-centered approach to innovation and immersing yourself in a fast-paced environment. Change doesn’t happen easily or overnight; are you up for the challenge?
The ideal candidate will have superior skills across a breadth of design and development, all the while demonstrating a highly collaborative approach for win-win solutions internally and externally. Skills should include everything from design thinking to prototyping to new product development methodology to technical strategy. Experience should include a broad range of prototyping tools, agile and iterative development, and lean startup mindsets. And, you should be comfortable sharing / evangelizing / iterating your ideas with the team. You should possess a quick and keen understanding of past, current and future business and technical strategies, development methodologies, technologies, and current trends. Your ability to communicate and influence solutions that best meet user needs and business objectives will be critical. You'll be counted on for high-level, out-of-the-box thinking, for your ability to clearly articulate the decisions behind your recommendations and executions, and for your ability to analyze the results of testing, and recommend winning solutions
Lead and facilitate the user driven innovation process, with cross functional team members, establishing & owning the development & feasibility “seat at the table”
Create medium to high fidelity prototypes for testing, proof of concept (utilizing key tools or written code), and feasibility evaluation
Clearly define the right problems to solve (“the what”) and ensure we have the right end to end solutions to solve them (“the how”) *Core part of the design team, where collaboration with product managers, designers, and researchers, leads to the best outcome
Keep a pulse on industry movement and activities, and be on top of key trends and technologies within finance and payments, as well as technologies, such as mobile, wearables, etc
Anticipate where relevant companies, trends, and technologies might be going and inform First Data strategies
You understand that failure is part of innovation process, with the ability to prove that you’ve failed, learned and moved on
Define and execute a development partnership approach between the Lab and partner development teams for each project to accelerate innovations to market
Assist in defining the Architecture strategy and approach of innovations, assisting partner development teams in evaluating the feasibility of innovations, including evaluation of third party technologies and products as necessary
Assist in estimating and pressure testing estimates of innovations, to ensure creation of a “minimally awesome product” on the timeline expected and needed
Ensure the Lab methodology and the development process of the partner engineering team co-exist, defining process, level of detail of designs and requirements, deliverables, and operating mechanisms to stay in alignment
Translate designs from Lab to partner engineering teams to ensure successful understanding and implementation of the innovations
“Teach to fish”: Help bring partner engineering teams along the innovation journey to build their capabilities, mindsets, and processes going forward
While this is a user experience role, it is expected that the individual thinks and operates in an “end to end” manner, designing and developing the right customer experience across shop, buy, and use. The individual will also be expected to influence other functions in the organization to drive to the right overall user experience
The individual will be required to collaborate with user experience design, user experience research, product management, other engineering teams, product marketing, sales teams, business development, PR, and other groups to be successful. The individual will be expected to influence people throughout these areas at multiple levels of the organization to the right end goal for First Data
The Lab is built as a highly collaborative, team first construct. We believe that we get to the best outcomes not because any one of us has the best idea, but because we work together to get there. Call it “radical collaboration” or call it “good old fashioned in person collaboration”, we work in a very open office space with a lot of flexible and configurable furniture to support what we need to do at any given time

Director, User Experience Resume Examples & Samples

The Director will provide ongoing oversight of changes and updates to deployed products to ensure optimal and consistent user experience
The Director is responsible for product specifications for new products and enhancements from UX perspective. These tasks include
Minimum of 8 years of experience in interactive product development including requirements analysis, specification development, user design and implementation
A minimum of 5 years of experience managing direct reports is required, preferably in a matrix environment
Working closely with multiple Business, Development and Operational teams throughout the development lifecycle, the candidate must have proven expertise in user interface design, requirements analysis and documentation, leadership and bringing world-class products to market
Demonstrated ability to create and leverage requirements assets such as use cases, wireframes, prototypes and presentations is required
Additional experience requirements for this UX Director candidate include -

Director, User Experience Resume Examples & Samples

Develop, evangelize and execute the creative / UX strategy for Optum consumer-facing products and services
Lead teams in all aspects of design delivery: strategic definition, concepting, prototyping, detailed UX / UI, photography, research participation, documenting and testing of experience balancing user research / needs with business objectives/challenges
Contribute to the corporate UX design standards/framework and to governance structure across teams to ensure consumer experiences are seamless and consistent across the end-to-end health experience
Define and manage a suite of external agency partners to enable scale across both tactical augmentation and more strategic UX / UI support needs
Drive executive decision-making through facilitation and presentation of creative / UX strategies and concepts and trade-off analyses
Research and educate self and design team on new consumer behavior trends, technologies and development tools as needed
Leads and develops team of 0-2 direct reports
Solid understanding of designing for Accessibility standards WCAG / 508
Robust mix of UX, Visual Design and Creative Director experience
Knowledge of video, motion graphics and photography
Ability to seamlessly alternate between dealing with highly technical teams and non-technical business teams
Strong skills in the following areas: organizational savvy, ability to handle multiple programs, attention to detail, relationship-building, strong communication skills, high accountability

Director, User Experience Resume Examples & Samples

Strong tendency towards visual thinking – using techniques like storyboards and sketching – to communicate interaction design concepts
Ability to manage and mentor a team, as well as the ability to adapt to the ever-changing priorities of the eCommerce business
Capability to adhere to team processes and standards, while leading process improvement efforts
Ability to work quickly and efficiently without sacrificing a consistently high level of attention to detail
Exceptional presentation, communication, and negotiation skills
Extensive experience with business requirement gathering, site assessment, competitive analysis, and secondary research
Extensive experience negotiating business decisions

Associate Director, User Experience Resume Examples & Samples

Define innovative user interfaces (UI) and interaction styles which result in improved user satisfaction and efficiency
Lead all new UI engagements across IT; Lead User Experience efforts for all development projects across platforms - web, tablet, and mobile
Create alignments with business process and function groups that have their own UI capability to create common standards and resource alignment e.g. Advisory, Marketing, Knowledge and Collaboration Management and HR; Work with global branding to create a US IT branding guideline focused on applications
Develop staffing and sourcing model for UI resource; Manage internal user experience team, outside design agencies and/or freelancers on projects
Develop creative solutions to business and consumer challenges; Participate in Lead development of storyboards, task flows, consumer journeys, experience maps, wire-frames, prototypes, and taxonomies
Establish User Experience best practices for the group and create standards and guidelines to ensure they are implemented on all new application projects; Set and evolve optimal site conversions and experience standards; Analyze and document existing website content structure, taxonomy, page templates, and interfaces
Minimum ten years of practical experience in User Experience with an overall understanding of Responsive Design, HTML5, CSS3 and JavaScript
Bachelor's degree from an accredited college/university; Master's Degree from an accredited college/university is preferred
Demonstrated advanced knowledge of User Experience and hands-on skills for creating pixel perfect mocks, wireframes and screen flows for all devices (Smartphone + Tablet + Desktop)
Advances skills in the use of Sketch, Invision, Axure and Adobe Creative Cloud design tools (Photoshop, Illustrator, Indesign); Knowledge of QlikSense and QlikView platforms is a plus
Advanced knowledge of MS Office and the ability to present an online, robust personal portfolio of useful interface design that showcases a breadth of styles and approaches
Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work; Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization; Ability to participate in development of resource plans and structures and influence organizational priorities

Director, User Experience Resume Examples & Samples

Manage overall strategy, planning, design, and delivery for all PCC UX/UI initiatives
Bring strong creative, conceptual and problem-solving skills to translate conceptual ideas (business needs and user goals) into design solutions
Develop and mentor a high performing UX team
Collaborate with Product Management, Engineering, and Analytics team members
Create navigation maps, wireframes, and user-flows to vet design concepts
Incorporate relevant UX research and customer feedback to appropriately inform design decisions
Conduct usability tests and user feedback sessions to validate designs
Manage time appropriately to ensure projects are on time, on budget, and in scope
Juggle projects effectively, ensuring all deadlines are satisfied
Create and deliver stakeholder presentations to solicit feedback and receive commitment and buy-in to proposed direction and execution
10+ years of UX/UI experience; 5+ years management experience
Self-starter who is user-focused, detail and solutions oriented
A great portfolio – should include business applications and data visualization projects
Bachelor’s degree in User Experience Design or equivalent studies from accredited school, Master’s Degree preferred
A strong understanding of desktop and mobile design standards
Must have executive presence – the ability to speak in front of key internal & external stakeholders
Ready to be nimble and flexible – comfortable with ambiguity
Written and verbal skills to be reckoned with
Proficiency in a variety of design tools
An ability to work closely with our business stakeholders: brainstorming, work-shopping, partnering to provide strategic business insight

Senior Director, User Experience Resume Examples & Samples

Lead the definition of a comprehensive content strategy for consumer, customer and developer experiences for the range of digital payment offerings to best drive adoption and use
Drive consistent and/or complementary messaging across the digital channel, including adaptive & responsive web, native device based, including wearables and Internet of things
Participate in user centered design activities for the broader product design lifecycle, including user research, usability and A/B/multivariate testing
Work closely with product management, development, implementation & customer care teams during the product development lifecycle to ensure high content quality
Create compelling presentations that excite internal stakeholders & executives, and help them understand our content strategy and it’s importance to our success in digital
Liaise with regional and country teams to ensure that content strategy scales to the diversity of needs for a global user base

Director User Experience Resume Examples & Samples

This leadership role requires a deep understanding of experience design for digital products and services of all kinds, sizes, shapes and contexts
The Lead will help set the direction, vision, and methodology for a growing team and set the bar for quality by example, with energy and passion. This will require a strong point of view on design, hands-on creation of experiences, developing strategies for implementation within a complex ecosystem and building meaningful relationships within the organization
A user-centric view is paramount for the role, while providing simple, fun and innovatively enriching mobile experiences for our customers. You will be working in a fast-paced environment alongside our design systems, graphics, architecture, product and engineering teams to deliver new experiences through effective artifacts (from Customer Journeys & Ecosystem Maps to Participatory Design Prototypes & Wireframes). A balanced understanding of strategy, research, interaction and visual design is a must for the role
Establish, execute, and evangelize vision for Toys”R”Us and Babies”R”Us user experience to ensure that it represents the brand and is a world-class digital experience. Articulate strategy, assess resource needs, as well as develop and execute roadmap to achieve this vision in collaboration with cross-functional partners in product management, brand, and engineering teams
Responsible for defining the experience roadmaps and support of shopper paths on our sites to include: site navigation, discovery, customization, checkout, as well as defining user experience strategy and experiences for mobile eCommerce
Lead and direct user experience development projects, providing concept, direction, and critical evaluation of projects, as well as designing wireframes, mock-ups, and prototypes as needed to help illustrate solutions to complex problems
Review all UX design created by the UX team and outside vendors to ensure ease of shopping, achievement of business goals, minimization of customer confusion, and consistency with UX and usability guidelines
Develop a long-term vision for our user experience and work with our VP, Digital Product Management, Sr. Product Management Leaders and Senior UX teams to develop a plan to achieve that vision on an iterative basis
Work collaboratively with product managers to understand key user needs and business goals, ideate new concepts that meet the needs of both users and the business, and bring these ideas to life
Develop an efficient and effective UX process at Toys”R”Us and Babies”R”Us, including input from multiple stakeholders and user testing. The process should optimize the number of iterations and review cycles while ensuring the end product – the designs - are intuitive, consistent and support the project goals
Establish, document and evangelize UX and usability principles and guidelines. Articulate a strong rationale for the guidelines and partner with our front end engineering teams to ensure adoption. Develop a structured framework to determine when and why to deviate from the UX standards established
Develop and drive a process to create visual documentation that serves as a reference to product managers, UX designers, engineers, and other business stakeholders across the company for how the experience should look and function from the start to the end of every user flow
Partner with engineering during design and development to ensure high quality implementation and results delivery
Act as the lead facilitator for cross functional teams throughout user experience concept development and design for ecommerce projects
Benchmark our digital experiences vs. competitors and develop an ongoing process to maintain this going forward
Benchmark the regular operating processes of user experience design teams at other ecommerce companies
Develop and design the organizational structure for the UX org in order to maximize effectiveness of the team
BFA or BA in related field, graduate design degree preferred
10+ years of experience of successful UX design and innovation leadership in industries/roles that directly relate to our business
5+ years of experience creating user experiences for ecommerce
International design experience a plus
Keen multi-tasking skills and strong attention to design detail
Knowledge in designing visual style and guidelines including mock-ups and prototypes
Ability to communicate effectively in the English language; storytelling and presentation skills
Experience solving complex design problems for Web interactions or software solutions
Ability to produce low-fidelity sketches and high fidelity visuals on tight schedules
Proficient best practices in typography, color theory and iconography
Aptitude of Mobile and Web production practices and standards, designing for and delivering feasible designs for software, and working within brand, design and accessibility guidelines
Expert in Adobe Creative Cloud, Sketch and/or other design tools
Be strongly familiar with design strategy and methods, including design thinking, service and experience design
Demonstrated ability of building a strong user experience design team. Ability to influence others and provide thought leadership on design
Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment
Have deep experience in leading edge design and development of digital experiences across multiple devices / platforms
Be experienced in the development of branded design language / systems
Have a proven record of successfully influencing and evolving complex project/corporate cultures
Have a keen desire to integrate his or her way of thinking into a world class experience design culture
Be driven to positively influence the lives our users beyond what is asked for within the company
Team work: Develops and sustains effective and cooperative working relationships with direct reports, peers, managers and other internal or external stakeholders

Director User Experience Resume Examples & Samples

Develop and provide strategic direction to drive a Human-Centered Design culture across all employee and customer experiences
Expand a range of Human Factors capabilities across the business relevant to the TS business models (Software, OEM, and Aftermarket) and manufacturing environments
Provide education, skills training, coaching and expert consultation in User Experience design practice to the businesses and with all new product development projects
Hold functional teams accountable to using appropriate design, functionality & aesthetic principles in their work and in particular with key projects that will benefit from significantly improved end user experiences
Design, develop and deploy remote and workshop based training programs regarding human centered design techniques across TS on a global basis; ensure a comprehensive awareness and in depth application knowledge transfer process is implemented and made into a sustainable internal resource; develop internal ‘train-the-trainer’ champions proficient in the Honeywell definition of applied human factors
Own global experience design at TS and act as the subject matter expert in all internal meetings; develop cross Honeywell interfaces for best practice sharing for human centered design techniques
Develop and execute on a strategy to build an appropriate human factors based organizational structure to support our business growth goals; responsible for approving all external design partners and fostering best practice and knowledge sharing with leading UX / Human Centered Design organizations
Work closely with the engineering, marketing, Sales, AME and IT teams to ensure that User Experience Design & Human Factors becomes integral in their routine work and for new offering development including services, equipment and internal processes
Continually update training programs with the latest in Design Thinking principles as well as TS specific projects and examples
Minimum 7 years customer user design, human factors experience across multiple disciplines
Minimum 7 years technical experience
Automotive industrial and/or Software experience preferred
Advanced degree(s) preferred – Business and/or Design
Demonstrated creative, analytical and problem-solving skills
Strong bias for action and keen sense of urgency
Ability to coach and provide feedback to leaders at all levels
Demonstrated ability to facilitate organizational change and to foster linkage between business objectives and human factors activities
Ability to impact organization results through influence across organizational boundaries
Demonstrated creative and innovative thinking
Strong desire to improve our service, products and processes, with ability to drive Continuous Improvement
Skillful in resolving conflicts quickly and with win-win solutions/outcomes
Ability to handle issues at all levels of the organization and escalate as appropriate
Strong multi-tasking and prioritization skills
Flexible and adaptable to demanding and fast-paced work environment
Position may require up to 30% travel
Position will require to meet customers

Director User Experience Resume Examples & Samples

Develop and provide strategic direction to drive a Human Centered Design culture across all employee and customer experiences
Expand a range of Human Factors capabilities across the business relevant to the TS business models (Software, OEM, Aftermarket) and manufacturing environments
Skillful in resolving conflicts quickly and with win-win solutions/outcome

Senior Director, User Experience Resume Examples & Samples

Lead a user-centric vision, strategy, and execution of the user experience
Work closely with the product team as stakeholders to create best in class user experiences while driving measurable results
Work collaboratively with business stakeholders to define priorities, build consensus, and coordinate design schedules across multi-discipline teams
Drive business case development for strategic technical projects
Lead, mentor and guide a group of talented UX designers, UX Architects, and User Researchers
Demonstrate thought leadership by contributing subject matter expertise in the areas of information architecture, interaction design, visual design, user experience best practices, user research, and online user behavior
Contract and vendor negotiation and management
Drive executive sponsorship by connecting and communicating the user flow and design vision to align design activities with business goals
Establishment and measurement of customer facing metrics such as competitive analysis, product satisfaction, usability efficiency, and ease of use
10+ years of experience in User Experience both practicing and leading teams in all the disciplines of user experience
Extensive experience in research and new product development utilizing Lean UX methods
Specific and substantial experience designing B2B/B2E and B2B2C software
Experience establishing, leading, and inspiring highly talented and productive user experience teams through mentoring, collaborating and coaching
Experience in iterative software delivery methodologies like Agile and SCRUM
Executive presence with a smooth, dynamic presentation style with the ability to inspire team confidence and respect
Demonstrated ability to drive designs that achieve business results
Passion and experience working with engineering, product and marketing teams
Knowledge of current UX Design strategies and trends across web and mobile platforms
Deep understanding of web and mobile technologies, CSS3, HTML5, and responsive web design
Bachelor degree required, Graduate work in Design, Human Factors, or Computer Science a plus
Substantial experience leveraging user research and analytics data to transform software
Automotive industry experience preferred, but not absolutely necessary

Director, User Experience Innovation Latin Resume Examples & Samples

Lead innovation engagements to conceive of delightful and engaging consumer experiences
Oversee high quality design delivery for complex concepts and multiple stakeholders.
Ensure the consumer's experience is understood and advocated in all innovation work
Direct and mentor junior staff, and provide guidance and oversight to their work
Hire and manage a team of full-stack UX designers and artists.
Candidate must be highly effective at communicating ideas and design decisions
Fluent in Spanish and experienced working with Latin/Central American companies
Expert in design thinking methods, prototyping, digital design and user research
Familiar with a fast-paced environment, working with stakeholders, designers and developers
Possess a strong user-centered point-of-view and proven ability to communicate it
10-15 yrs. experience, preferably working with consultancies and established companies
BA/BS in related field required. MS/MFA preferred.

Director, User Experience Resume Examples & Samples

Own the factors that make the implementation of Pegasystems solutions and products innovative and easy to use
Create and deliver service products around user experience to improve the design quality and usability of customer systems using Pega technology
Contribute to creating and maintaining best practices for the UX disciplines and ensure the team delivers on expectations in the field
Contribute and provide feedback to developers on improving the core developer capabilities of the product
Bachelor’s degree in UX, human factors, industrial design or related discipline; Master’s degree preferred
10 years of experience working in a service delivery capacity
Proficiency with JavaScript, HTML, CSS and other UI/Web technologies
Proven experience with implementing enterprise software solutions and effectively managing teams

Director User Experience Resume Examples & Samples

Lead teams in all aspects of design delivery: strategic definition, concepting, prototyping, detailed UX / UI, photography, research participation, documenting and testing of experience balancing user research/needs with business objectives / challenges
Defines and manages teams deliverables, timelines, estimates/budgets and contractor needs to ensure projects fulfill time / scope / budget parameters
Procure and use data, including KPIs, market research, and testing methods, to identify ways to conceptualize and advance the user experience
Develop strong relationships and work in conjunction with internal and external product, brand marketing, design, development and operational resources
Drive executive decision - making through facilitation and presentation of creative / UX strategies and concepts and trade - off analyses
Support prototyping exercises with internal and external partners to advocate and evangelize the future consumer experience
Leads and develops team of 0 - 2 direct reports
6+ years digital experience work experience (incl. responsive web and mobile apps)
Experience using Creative Suite
Degree in related field
Responsive web, iOS and Android experience
B2B2C product experience
Experience developing prototypes and leading innovation exercises

Director, User Experience Resume Examples & Samples

Develops and directs the User Experience team to deliver strategic, innovative end-to-end user experiences that optimize user needs, business goals, and technological realities across desktop, web & mobile platforms
Adopts a mobile first approach
Owns the overall User Experience vision, strategy, UI specs and wire-frames and prototypes at various levels of fidelity
Leads a team of internal and external interaction designers
Partners with Product Managers and Technology to identify critical customer needs, challenges, and insights
Implement findings into User Experience solutions
Oversees the analysis and research dedicated to the end user, collaborating with Marketing, IT, and Operations to ensure an enjoyable customer experience
Defines and develops actionable processes utilized by the User Experience team to execute the overall digital strategy
Provides leadership and recommendations necessary to accomplish business objectives
Leads overall User Experience (UX) strategy and interaction design
Education: Bachelors/4 Yr Degree
Experience: 7, Product Management and Digital
At least 5 years Product Management or Development in the Digital industry or space
At least 2 years leading product teams
Interpersonal and communication skill that allow the candidate to interact with all levels within the organization

Director User Experience Resume Examples & Samples

Do you believe quickly getting designs out of your head and onto paper, then iterating quickly is the perfect work day? Do you consider putting napkin sketches and Post-it designs in front of users in order to get their feedback a source of fun? Do you believe design has a prominent seat at the table of innovation and product development? Do you enjoy asking random people questions that have the potential to lead to “ah-ha” moments? If you answered, “YES!” to all of these questions, we might want you to be part of the Innovation Lab family
The Innovation Lab within First Data is responsible for disrupting commerce for the company, through both invention and reinvention of solutions. We’re a cross-functional group of product managers, researchers, designers, client solutioners, and engineers to both do and teach innovation, uncovering key unmet needs in order to rapidly prototype innovative solutions to big problems. Come join our startup within a larger organization, where you’ll be leading and facilitating a user-centered approach to innovation and immersing yourself in a fast-paced environment, partnering with and collaborating with teams throughout the company. Change doesn’t happen easily or overnight; are you up for the challenge?
The ideal candidate will have superior skills in information architecture, interaction design, and visual communication through UI sketching (hand & CAD) and be comfortable sharing / evangelizing / iterating your ideas with the team. You should possess a quick and keen understanding of past, current and future design patterns, visual trends, user research methodologies, consumer psychology, and business strategy. Your ability to communicate and influence design solutions that best meet user needs and business objectives will be critical. You'll be counted on for high-level, out-of-the-box thinking, for your ability to lead a team through the design process, for your ability to clearly articulate the design decisions behind your executions, and for your ability to analyze the results of testing, and recommend winning design solutions
Quickly design and iterate concepts based on user needs, leveraging outstanding information architecture and interaction designs. Increase designs in fidelity, driving towards solutions we can launch to market
Drive towards exceedingly simple and intuitive designs that engender and preserve “delight” by users, engaging users throughout the design process
Develop end-to-end user flows, workflow diagrams, site maps, wireframes, and functional prototypes for testing, all grounded in user insights
Work with researchers to define and influence the user research approach to test prototypes directly with users for maximum learnings
Lead and facilitate the user driven innovation process, with cross functional team members
Support and participate in rapid prototyping of ideas and solutions directly with consumers and customers
Clearly define the right problems to solve (“the what”) and ensure we have the right end to end solutions to solve them (“the how”)

Senior Director, User Experience Resume Examples & Samples

Appropriately balance need for efficiency and speed
Be a key leader in driving, defining and executing the company’s innovation agenda
Drive UX quality across product/devices/territories
Build UX team delivery and collaborative processes. Deliver on-time and on-budget
Measure, iterate, and deliver delightful experiences
Strong intellectual and emotional capacities
Demonstrated ability to delight users at scale across platforms
Deep knowledge of the global digital device landscape

Senior Director, User Experience Resume Examples & Samples

Report to VP of Product and collaborate with leaders across multiple disciplines to establish user-centered best practices
Define and implement a global UX design and research strategy - ensuring our customers love all VMware products
Represent the voice of the customer in the product development process
Grow, manage, and inspire an ambitious team of designers and researchers
Be passionate about excellence in providing high quality customer and partner experience
Challenge the status quo to find innovative solutions. You have to always working to advance company and team
Embrace accountability. Be willing to take a risk, and learn from mistakes
Be great with people and communicating openly

Director, User Experience Resume Examples & Samples

Oversee and provide thought leadership in the assessment of existing sites/properties for usefulness, usability, visual design, content, and branding
Oversee the development of user journeys and scenarios and ensure that they are derived appropriately from behavioral segments/user profiles; ensure those respond to key user needs and illustrate key business opportunities
Demonstrate ability to document designs in scenarios, workflows, site architectures, interaction notes, user journeys, sitemaps, process/screen flows, and wireframes
Collaborate with strategy and business development teams to create and develop new business opportunities

Director, User Experience Resume Examples & Samples

Work with Product teams to build a deep understanding of our product family, and our various end user audiences
Lead the design for specific web and mobile feature initiatives
Act as key liaison with the global engineering teams responsible for the implementation of your designs
Promote a culture of empathy for the end user, as seen through the focus on business objectives
Communicate your ideas to a broad audience
5+ years Product leadership experience, including at least 3+ years in SaaS or Cloud
Minimum of 5 years of experience in digital product development such as apps, desktop, web, and/or digital ecosystems
Proficiency in key design applications, and the knowledge of when to use which tools
B.S. in in Computer Science, Interaction Design, Visual Communication design or a related field or equivalent degree
7-10 years of experience as UX practitioner (visual designer, interaction designer) on both consumer and enterprise applications

Director User Experience Resume Examples & Samples

Innovation, pure and simple Are you passionate about people? Do your friends ever tell you to “stop asking why”? Are you interested in getting into the heads of people and truly understanding how and why they behave? Are you fascinated by the difference between what people say and what they do or will do? Do you find yourself watching people use products or services or experiences and seeing how it works for them? If you answered, “YES!” to all of these questions, we might want you to be part of the Innovation Lab family
Innovation Lab The Innovation Lab within First Data is responsible for disrupting commerce for the company, through both invention and reinvention of solutions. We’re a cross-functional group of product managers, researchers, designers, client solutioners, and engineers to both do and teach innovation, uncovering key unmet needs in order to rapidly prototype innovative solutions to big problems. Come join our startup within a larger organization, where you’ll be leading and facilitating a user-centered approach to innovation and immersing yourself in a fast-paced environment, partnering with and collaborating with teams throughout the company. Change doesn’t happen easily or overnight; are you up for the challenge?
The ideal candidate, first and foremost, must be a passionate user advocate. You must be tireless about doing the right thing for the user. You must also feel uncomfortable designing user experiences that merely satisfy. Your goal is to deliver delightful end to end user experiences so impactful that your user can’t imagine using anything else. You will have stellar communication, and interpersonal skills. You should possess a quick and keen understanding of business strategy, user research, and consumer psychology. Your ability to communicate and influence design solutions that best meet business objectives will be critical. You'll be counted on for high-level, out-of-the-box thinking, for your ability to clearly articulate the key consumer insights behind your recommendations, and for your ability to analyze the results of testing, and recommend winning design solutions
User Experience Research Establish user experience research best practices and standards for the Lab to support iteration and rapid prototyping Define the strategy and deliver the user research approach to explore and test prototypes directly with users quickly, then iterate Lead the design, screening, recruitment, and facilitation/moderation of research for the innovation lab Provide a continuous cycle of learning from problem identification through design and prototyping phase Work with UX Designers to adapt prototypes for testing, ensuring we learn what we need to learn Inform and inspire teams through deep consumer insights and, by involving customers throughout the design process, help make the overall user experience as easy, intuitive and delightful as possible Ground designs in user insights based on research conducted Bring users to life with an ability to bring insights together into an overall engaging story
Innovation Lead and facilitate the user driven innovation process, with cross functional team members Support and participate in rapid prototyping of ideas and solutions directly with consumers and customers Clearly define the right problems to solve (“the what”) and ensure we have the right end to end solutions to solve them (“the how”) You understand that failure is part of innovation process, with the ability to prove that you’ve failed, learned and moved on
User Driven: The individual will be expected to engage with consumers and customers directly, exhibiting deep empathy, uncovering latent needs and getting past what customers say to what they actually do, think, and feel to identify critical insights on which we can build a product and a business. By engaging with consumers early and often during the product cycle, this individual will get us to better products much faster
Cross Functional Leader: The individual will be required to collaborate with product management, product development, user experience, development, product marketing, sales teams, business development, PR, and other groups to be successful. The individual will be expected to influence people throughout these areas at multiple levels of the organization to the right end goal for First Data
Fast Paced Environment: At any one time, there will be multiple projects going on at various stages. And, the sheer nature of the lab is around fast iteration and learning. Things will change not just by the day, but even by the hour. We’re looking for a leader who can not only operate in that environment, but thrive in it. We need a leader who can be flexible, to adapt at a moment’s notice, but yet to still get to the solutions we need

Director, User Experience Resume Examples & Samples

Build, direct, and mentor a User Experience (UX) team that may include, Human Factors Engineers, Product Designers, Visual Designers, Web Developers, Technical Communications Analysts, and Multimedia Analysts
Provide overall vision and direction for the UX team and recommend improvements to design processes as needed
Manage UX resource project assignments with in-house UX staff, vendors and offshore resources, as needed, to complete UX deliverables with quality, on-time, and within budget
Oversee and manage department budget
Oversee the completion of user research and design work, as needed
Build key partnerships with other business groups (market planners, marketing, product managers)
Ensure designs comply with broader, company-wide design styles, guidelines, and other common initiatives
Represent specific design team within the broader LexisNexis UX team and engage in the evaluation of integration points with other products
Track and prioritize product design milestones
Establish user interface guidelines and standards, ensuring that these guidelines are followed during the development and maintenance of the product
BA/BS or advanced degree preferred in Human Factors, Human-Computer Interaction, Industrial Design, Cognitive Psychology, or related field or demonstrated comparable experience designing commercial software products
Minimum 7 years experience in design with a minimum of 3 years experience managing a design team in a commercial software product company
Proven experience prioritizing and directing multiple design initiatives simultaneously in a fast-paced and challenging environment
Strong people leadership skills with the ability to recruit, lead, and mentor a diverse group of creative individuals
Strong leadership skills including strategic, business analysis and negotiation skills with all levels in the organization, to include senior management
Ability to translate audience, technology and other key product requirements into effective UI design solutions
Strong background in advocating and implementing UCD, HCI, Usability and Accessibility
Ability to articulate and represent design principles to internal and external teams
Innovative problem solver with an eye for detail and accuracy

Director, User Experience Resume Examples & Samples

You are a relationship builder and are comfortable working with designers of all levels and capabilities, incorporating ideas and inspiration from multiple sources
You are comfortable with ambiguity and using it to your advantage to evangelize and foster a culture of design thinking and innovation
You are curious, collaborative, organized and passionate about making things great
You enjoy inspiring, coaching and teaching others
And you have a passion to dig deep into the challenges of enterprise software that span various user types, industries, devices and contexts
10+ years experience in user experience design, with at least 4 years in a managerial/leadership role
Degree in HCI, Design, or related field or equivalent experience in the field
Experience recruiting, hiring, and training great talent
Strong communication and leadership skills with a track record of coaching, mentoring and leading a UX team
Highly organized, self-starter who works well with ambiguity, and is comfortable managing multiple complex projects in an energetic fast-paced environment
Examples of work demonstrating hands-on influence in solving UX problems
Collaborative mind-set, and experience working with and managing UX professionals, product managers, engineers, executives and other employees in various locations/time-zones. (Comfortable with some international travel to various locations at certain points of time during the year
Strong empathy skills, and desire to reach out and speak with / visit customers
Experience with lean UX, agile methodologies, and helping teams be effective applying them to different team dynamics
Familiarity and enthusiasm with emerging web/technology trends, technologies and UI implications
ERP / Enterprise software design experience a plus

Associate Director, User Experience Resume Examples & Samples

Collaborate with internal teams, inclusive of, but not limited to Product Management, Operations, Digital and Offline Marketing, and Editorial Departments as well as external and partner vendors, to ensure seamless partnerships on projects
Demonstrate established expertise across the spectrum of UX sub-disciplines including experience strategy, interaction design, interface design, information architecture, content strategy, user research, and functional analysis
Scout, mentor, and manage an expanding, multi-disciplinary UX, UI, and product design team across a number of high visibility projects and initiatives
Strong problem solving skills with a can-do, hands-on approach
Demonstrated success in resolving issues and anticipating needs
Possess strong stakeholder management, facilitation, communication and presentation skills
Demonstrated success working on large and complex digital projects
Interest in ecommerce and/or content rich editorial preferred
Previous experience delivering in an Agile and/or Lean UX, scrum led environment is a must
High degree of experience with our design tool set – Sketch, Invision, Zeplin, Adobe CC, & Keynote
Comfort with our collaboration and management tool set – JIRA, Google Docs/Drive, & Slack
Exposure to consulting or agency environments with long-term embedded client site experience preferred

Director User Experience Resume Examples & Samples

Establish a strong pro-active partnership with respective product teams and technology teams to understand and collaborate on driving roadmaps and product/design strategy
Maintain visibility of deployment portfolio and report project KPIs to the product leadership teams
Contributor to the repository of visual elements and code to help product teams align globally
Manage and direct core disciplines within the design team, such as design research and prototyping teams, according to the design strategy of the products assigned
Clear metrics, roadmap and progression towards upgraded experience designs
Troubleshooting and hands-on support for flagship initiatives
Scalable deployment models developed
Inclusion of technology considerations in proposals
KPI reporting
Experience with Web Accessibility and Section 508

Senior Director, User Experience Resume Examples & Samples

Recruit and develop extraordinary talent, by coaching, managing and mentoring a team of 10-20 designers
Oversees the development, execution, and improvement of User Experience strategic plans
Establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions
Juggle many objectives, as a consistent champion for the customer
Lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams
Apply and further develop your experience in developing new approaches to design based on industry best practices, including agile and lean product development methodologies
Drive multi-channel user experience strategy and innovation with successful delivery of product roadmaps
Identify the need for analysis of customer behavior changes (for example, spikes in sales revenues, traffic, abandonment, engagement)
Manage and approve prototypes, specification documentation and style guides
Provide overall direction for design
LI-KA1

Director User Experience Resume Examples & Samples

Define the holistic User Experience design road map for the applicable Business Unit
Create high-level interaction flows (Information Architecture) showcasing end-to-end customer experience and create strategic concept designs (wireframes)
Perform innovative design (and technology) scans through Human-Computer Interaction-related conferences (along with internal research groups)
Collaborate and coordinate with cross-functional members including visual designers, usability specialists, web developers, product managers, project managers, and software engineers
Lead collaboration efforts with business stakeholders, Human Centered Design, and customers to gather and prioritize requirements
Prepare schedules, align resources, and manage third-party vendors as necessary
Perform product/content evaluation to determine fit, collaborative design sessions with customers by role/persona, and collaborative design sessions with key stakeholders by role to lay out future state designs
Develop and drive the human-centered design vision for solutions and consult on the goals for the team that support the vision
Look beyond the current release cycle and explore future scenarios and innovate across a portfolio of projects (process included)
Design user experience for the portfolio and the execution of strategic user research and defining product strategy
Communicate and evangelize the importance of a real human-centered approach within the portfolio
Establish and maintain relationships with senior stakeholders, users, and product/technology staff
Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently
Mastery of Human Factors Engineering and other Human-Centered Design methodologies
Ability to lead teams through successful product strategy and launch cycles
Ability to implement advanced human-centered design processes
Strong understanding of effective web design strategies
Adept at building relationships
Proven aptitude for creating an overall web design strategy and tablets and mobile apps information architecture
Advanced skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others
Excellent communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums
12+ years of UX experience
5+ years of UX management experience
BS Human Factors Engineering/Computer Science/Psychology or equivalent experience required; advanced degree preferred
Education in Visual Design, Interaction Design, Human Computer Interaction or equivalent preferred

Director, User Experience Resume Examples & Samples

Oversee product design life cycle from initial research through conceptualization, to concept completion, including sketching proposals of initial designs, proposing alternative plans, and determining direction in collaboration with senior executives and outside vendors
Lead internal and external teams and key stakeholders on strategy, concept, design, and execution of company digital and social initiatives
Plan and facilitate large-impact projects, coordinating all necessary user-centered design activities
Ensure consistent, unified user experience across all platforms by basing decisions on industry standard methodologies and/or UX research findings
Effectively communicate effective design and testing concepts across the organization
Maintain knowledge of UX processes, tools and best practices to achieve higher quality, lower costs and shorter time to market
Maintain knowledge of competitive and complementary products and experiences
Minimum 7 years of experience in UX/UI design and design leadership role
Strong leadership, time management and problem solving skills
Ability to build a team and mentor and guide creative talent
Demonstrated skill at successfully leading online experience enhancement initiatives including social
Ability to influence and impact the success of cross-team initiatives
Experience working for retail or web-based companies, interactive/ad agencies or start-ups
Past experience working with Adobe Analytics and Adobe Target

Director User Experience Resume Examples & Samples

Build and manage an awesome cross-disciplinary UX team that embraces creativity, rigor and data
Project Manage multiple interdependent projects balanced between need and efficiency
Monitor relevant emerging trends and technologies,
Build UX collaborative processes that delivers on-time and on-budget
Be a champion and evangelist for user-centered design thinking
10+ years in UX Leadership Management positions for a consumer brand
Strong management and project management skills
Excellent creative, communication and analytical skills
Track record in increasing visits to conversion rates
Passion for design and an eye for quality, taste, style, etc
Deep knowledge of the digital device landscape
Deep knowledge of responsive design techniques
Deep knowledge and experience of user-research
Deep knowledge of visual design best practices and established UI patterns
Familiarity with service design practice and tools
Knowledge of modern web development processes and technologies
Well-connected in the design community and can help to recruit top talent

Senior Director, User Experience Resume Examples & Samples

Bachelor's Degree in Human Computer Interaction (HCI), Psychology, Information Science, Design, Communications, English, Writing, or related field and 7 years user experience design or related field OR 11 years experience in user experience design or related field
5 years of supervisory experience
Masters Degree in Cognitive Science, Computer Science, Artificial Intelligence, Architecture, Business, or related field
8 years experience in software design or related field
6 years experience in eCommerce or related field
2 years experience developing user experience solutions with agile methodology
2 years experience designing front-end user experience solutions for consumer software development using modern web technologies such as AJAX, Ruby on Rails, or related skill
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15 Director, User Experience resume templates

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Director User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Senior Director, User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Associate Director, User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Associate Director, User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Senior Director, User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Senior Director, User Experience Resume Examples & Samples

Director, User Experience Innovation Latin Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Senior Director, User Experience Resume Examples & Samples

Senior Director, User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Associate Director, User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Senior Director, User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Director, User Experience Resume Examples & Samples

Director User Experience Resume Examples & Samples

Senior Director, User Experience Resume Examples & Samples

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