Manager, Revenue Management Resume Samples

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TT
T Tremblay
Tristian
Tremblay
13736 Raynor Mountains
Philadelphia
PA
+1 (555) 164 0644
13736 Raynor Mountains
Philadelphia
PA
Phone
p +1 (555) 164 0644
Experience Experience
08/2014 present
San Francisco, CA
Senior Manager, Revenue Management
San Francisco, CA
Senior Manager, Revenue Management
08/2014 present
San Francisco, CA
Senior Manager, Revenue Management
08/2014 present
  • Work with analytics teams on creation of both standard and ad hoc reporting to monitor business performance
  • Own the development and evolution of marketing, merchandising and inventory management analytics
  • Develop recommendations and action plans based on data-driven insights and partner with cross-functional stakeholders to execute
  • Manage the messaging to create and communicate a clear case for change and benefits to be realized
  • Establish partnerships with leaders in other business and marketing teams across Groupon
  • Act as a thought leader and establish best practices and processes around data analysis, modeling, measurement, and segmentation
  • Coach and lead analyst(s) to execute assigned tasks
12/2007 07/2014
New York, NY
Manager, Revenue Management & Pricing
New York, NY
Manager, Revenue Management & Pricing
12/2007 07/2014
New York, NY
Manager, Revenue Management & Pricing
12/2007 07/2014
  • Work collaboratively and communicate with senior management team
  • Manage efficiency and accuracy of analytical tool i.e. SAS, PMS, etc
  • Lead the strategic vision and tactical approach for the Pricing and Revenue Management areas to drive revenue and profits of Merchandise and F&B for the site
  • Work in a fast-paced, busy, and somewhat stressful environment
  • Get along with fellow Team Members and work as a team
  • Implement guest centric revenue management to increase and maintain guests’ satisfaction while optimizing admission revenues
  • Implement guest centric revenue management to increase and maintain guests’ satisfaction while optimizing merchandise and F&B revenues
01/2003 07/2007
Los Angeles, CA
Manager, Revenue Management
Los Angeles, CA
Manager, Revenue Management
01/2003 07/2007
Los Angeles, CA
Manager, Revenue Management
01/2003 07/2007
  • Setting performance standards, overseeing development and providing feedback, direction, instruction, and coaching on revenue management strategy
  • Working in a coordinated effort with Director(s) to achieve Department goals, lead, develop, mentor and evaluate team members
  • Pursuing enterprise-level revenue management initiatives and manage ongoing enterprise revenue management strategies and programs
  • Interviewing, hiring, training, and developing Revenue Managers and Revenue Analysts
  • Developing, distributing, organizing and communicating information, strategies, new programs, and assignments to revenue managers and the hotels they support
  • Trade strategies (e.g., funding rates, promotion strategies and promoted pricing)
  • Lead strategic pricing development for all lines of business for the resort, food and beverage, merchandise and spa businesses including rack rates and seasonality calendars
Education Education
Bachelor’s Degree in Finance
Bachelor’s Degree in Finance
University of California, San Diego
Bachelor’s Degree in Finance
Skills Skills
  • Comprehensive understanding of Revenue Management principles and philosophies
  • Thorough understanding of Choice Internet sites, and appropriate Property Management Systems, Choice distribution platforms and strategies, GDS systems
  • Understanding of industry standard metrics and related reports, Revenue Management tools and reports, Choice Central Management reports, and property management systems and reports
  • Knowledge of Choice Hotels marketing programs
  • Understanding of statistical and data analysis
  • Excellent verbal, written and listening communication skills
  • Proficient in the use of all Microsoft office applications
  • Able to apply high level critical thinking skills to understand and solve complex problems having multiple complex variables, e.g ability to apply previously observed market performance behaviors to new circumstances for the purpose of testing theories / approaches to revenue management tactics
  • Ability to influence decision-makers through presentation of analysis
  • Ability to make measurable progress on multiple high priorities while also handling the day to day operations
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1

Project Manager, Revenue Management Resume Examples & Samples

  • Six plus years managing large-scale projects and initiatives from feasibility through deployment
  • Strong analytical, technical and group collaboration skills
  • Ability to drive consensus across multiple organizations
  • Proven track record of successful product/project management accomplishments
  • Demonstrated ability to partner effectively with a diverse set of clients and partners
  • Ability to multitask and manage multiple projects simultaneously
  • Ability to bridge and translate concepts, problem definition and results between business and technical resources
  • Demonstrated experience in developing and providing presentations to all levels of an organization
  • Ability to translate conceptual ideas into action plans
  • Willingness to travel up to 25% of the time
  • Proven familiarity of Disney business domain knowledge (experience in multiple segments a plus)
  • Strong knowledge of the travel and hospitality industry
  • Familiarity with statistics, industrial engineering, marketing and sales, pricing, or revenue management analytics
2

Manager, Revenue Management Resume Examples & Samples

  • Lead the strategic vision and tactical approach of Revenue Management & Analytics at Aulani, a Disney Resort & Spa, including the disciplines of pricing, planning and forecasting, and revenue management to drive revenue and profits for the property
  • Infuse best practices from Walt Disney Resorts worldwide, while sharing local site learnings with the Revenue Management & Analytics segment leadership team
  • Lead the forecast, pricing, and revenue management functions for Aulani, a Disney Resort & Spa by developing a team that is highly proficient in the application of forecast and optimization science. This team needs to be capable of providing in-depth analyses and business insights to improve profits through appropriate pricing and demand management
  • Lead the process of developing objectives and strategies to attract, develop, and maintain motivated and productive Cast Members in the disciplines of the Revenue Management & Analytics team
  • Support the annual Operating Plan and Five Year Plan processes by providing insight to future sales volumes and revenues
  • Identify and evaluate new business opportunities to meet Company objectives
  • Provide the Aulani, a Disney Resort & Spa steering committee with guidance regarding pricing and longer term profitability decision making
  • Provide the General Manager of Aulani, a Disney Resort & Spa with actionable insights regarding revenue drivers to improve profitability while meeting local and regional strategies
  • Create and maintain business relationships with key business partners in sales, marketing, finance, technology, and operations to identify opportunities to improve long term Company profits as well as to execute the plans on a daily basis
  • Lead strategic pricing development for all lines of business for the resort, food and beverage, merchandise and spa businesses including rack rates and seasonality calendars
  • Coordinate development of promotional pricing and recommend actions to sustain demand and fill gaps
  • Yield manage the resort and table service inventories to optimize line of businesses' revenue and profitability
  • Develop and provide accurate short-term and long-term forecasts for resort occupancy and revenue (resort, food and beverage, merchandise and spa)
  • Minimum three to five years of forecasting and planning, pricing and/or revenue management experience
  • Proven experience leading, motivating and managing a highly analytical team in a fast paced, entrepreneurial environment
  • Demonstrated ability to frame up complex issues, influence senior leaders across the segment, and engage with all levels of the organization
  • Ability to manage multiple projects and adjust to a rapidly changing business environment
  • Proven strong communication skills (verbal and written), ability to establish relationships and collaborate with a diverse set of stakeholders
  • Demonstrated proficiency in establishing strategic direction in a high volume business
  • Bachelor’s degree in Finance, Accounting, Economics or equivalent
3

Manager, Revenue Management & Analytics Resume Examples & Samples

  • Represent the Revenue Management & Analytics team in master planning and menu planning processes for new Attractions & Entertainment and other capital investment projects, including evaluating and planning ideas, developing key driver assumptions (demand, revenue, cannibalization, etc.) for pro forma and business case justification, partnering closely with other LOBs to develop recommendations and build internal consensus and conducting post-implementation reviews
  • Utilize RM best practices from parks and resorts located around the world and share local learnings / best practices with the parks and resorts segment team. Exercise a deep data-driven analytical and problem solving approach in identifying and developing revenue driving strategies for both near and long term master planning efforts
  • Support the Business Development & Planning team on the Company’s Long Range Strategic Planning processes, including the Company’s five-year and ten-year plans, updates to Enterprise, Government partner, and the Company Board, including but not limited to Senior Executive Business Updates, Project Steering Committee and Board of Director Updates
  • Cultivate business relationships with key business partners in Sales, Marketing, Finance, IT, and Operations to ensure revenue management initiatives are executed and understood
  • Provide ongoing professional development and coaching to his/her direct team as well as task force members from other LOBs
  • 10 years’ experience in prior revenue management and or strategy related work experience. Proven experience in leading, motivating and managing a highly analytical team in a fast paced entrepreneurial environment will definitely be an advantage
  • Ability to influence, interact and effectively partner with internal and external stakeholders to ensure appropriate decision making and recommendations
  • Critical and creative thinking to analyze future strategic investments and explore new approaches to solve issues, and to defend recommendations
  • Deep understanding of external business environment and business drivers, as well as internal operational inter-dependencies and impacts, to justify projects and capital investments
  • Strong strategic thinking skills to handle complex concepts, advanced deck preparation and storytelling skills to tailor messages according to the audience
  • Degree holder in Statistics, Mathematics, Economics, or any related disciplines; Master degree is preferred
4

Manager, Revenue Management & Pricing Resume Examples & Samples

  • MBA or other Master’s degree with 7-10 years’ work experience in related field, preferably in the hospitality and entertainment industry
  • Demonstrate strong sense of local market knowledge in the area of executing admission tickets/hotels business activities in China
  • Solid business acumen and industry knowledge in theme park admission ticket and hotel revenue management and local online travel agencies management
  • Be capable of logical thinking
  • Possess exceptional communication and presentation skills, both written and verbal, including the ability to communicate findings and other data clearly and efficiently to Executives and diverse audiences
  • Possess excellent leadership capabilities and charisma skills to influence, inspire and motivate key stakeholders and employees around a single vision
  • Be meticulous, able to handle multiple tasks efficiently and in an organized way
  • Work collaboratively and communicate with senior management team
  • Demonstrate strong sense of responsibility and the ability to meet deadlines and handle multiple priorities and perform job responsibilities accurately with minimal supervision
  • Demonstrate strong attention to detail and accuracy
  • Proven capability to learn new tools for continuous improvement
  • Analytical, business/product development, or revenue management and pricing experience
  • Top academic achievement with major in a business-related field
  • Refined written and verbal communication skills
  • Demonstrate partnering, relationship-building, influencing, and communication skills up and down the organizational structure to convey key elements in a concise and positive manner
  • Self-starter and ability to deal with ambiguity
  • Ability to work in a project team-oriented environment in a complex and diverse business unit of a multi-national company
  • Have strong financial acumen and bottom-line orientation
  • Enthusiasm for the Theme Park and Entertainment industries
  • Get along with fellow Team Members and work as a team
  • Strong computer skills (e.g. Galaxy, Opera, Vision, IDeaS, Microsoft Excel, Word, PowerPoint, Outlook), with knowledge of statistical systems (e.g. SAS) and software with the ability to quickly learn and apply new skills and techniques
5

Manager Revenue Management Resume Examples & Samples

  • Independently manage and monitor daily work related to identifying net revenue contractually owed
  • Experience with a contract management tool to manage contract inventories and simply the reimbursement process by calculating expected payments
  • Experience interpreting managed and commercial payer contract language, state/federal payer regulations and how it relates to pricing claims
  • Understand the process to identify, research and resolve over/under payments
  • Manage the daily operations the revenue integrity unit including productivity, quality, hours-worked, development needs and other aspects of employee/team performance
  • Assist in the evaluation and recommendations of programs, procedures for improved operations, modifications to and/or implementation of new procedures
  • Identify and work with the director to resolve problems with CBO processes and when appropriate, initiate changes to prevent future problems
  • Assist in establishing long and short term unit goals and objectives to support department and corporate strategic plan
  • Maintain professional competency, according to department policies, procedures and protocols
  • Maintain a repository of knowledge required to train new revenue cycle associates including manuals, tip sheets and other materials
  • Maintain strict confidentiality and adheres to all HIPAA guidelines/regulations
  • Associate's degree required; Bachelors preferred
  • 4 years minimum experience in hospital billing with specific payer(s) subject matter expertise
  • Demonstrated ability to manage teams or groups of colleagues
  • Experience with patient accounting systems, billing/claim submission software required
  • Specific XClaim and/or Meditech experience a plus
  • Possess ability to investigate, analyze and in coordination with management, resolve departmental issues
  • Possess ability to work efficiently and accurately, and to organize and plan work
  • Possess flexibility and adaptability to work additional hours and to work under stress
  • Ability to establish and maintain effective working relationships and communicate clearly with customers both within and outside of Steward
  • Highly detail oriented and well organized; ability to multitask
6

Manager, Revenue Management & Analytics Resume Examples & Samples

  • Manages the development of price optimization tools to maximize revenue opportunities based on price elasticity and demand analysis through the utilization of statistical methods, and clients segmentation
  • Produces quantitative and qualitative analytics which deliver in-depth assessments of revenue performance and provides recommendations for actions resulting in revenue production based on comprehensive analytical results
  • Identify competitors and continuously monitor position with competitor set
  • Keep abreast of industry trends and latest technologies in order to provide ideas for new revenue opportunities
  • Partners with internal groups to coordinate training on data usage, access, and proper application
7

Finance Manager, Revenue Management Resume Examples & Samples

  • Provide team thought leadership in Revenue Management via analytically based recommendations that are translated into business results
  • Completed bachelor’s degree
  • 5+ years’ of experience in Finance and/or Marketing
  • Experience in revenue management is considered an asset but not required
  • Strong analytical skills with advanced proficiency in MS Excel
8

Senior Manager, Revenue Management Resume Examples & Samples

  • Support Revenue Management function by delivering on our strategy and ability to execute in the field Lead the design of key business processes to drive value, efficiency and continuous improvement
  • Partner cross-functionally with Sales, Merchandising , Marketing, Finance, Sysco Business Services, and other areas to drive alignment and manage change of revenue management initiatives
  • Partner with Business Technology and Program Management Office to enable key changes through system improvements and deeper business intelligence insights
  • Require and manage clear, timely communications to leadership and stakeholders to ensure clarity of progress against deliverables and targets
  • Drive alignment between policies and business rules with changes in processes
  • Manage the messaging to create and communicate a clear case for change and benefits to be realized
  • Own the business implementation, communication and training plans to support field readiness and change
  • Coach and lead analyst(s) to execute assigned tasks
9

Senior Product Manager, Revenue Management Resume Examples & Samples

  • You take product concepts from idea through validation, shipping, measurement, and iteration
  • You work as part of a small, autonomous agile team along with UX designers, engineers, and marketing to deliver extraordinary products to our customers
  • You talk regularly with customers and partners to continuously improve our understanding of what helps hotel partners optimize their revenue strategy
  • You present to senior executives, including C-Level
  • You own all product data analysis and performance monitoring
  • You do what is necessary to ship excellent products that meet customer and business needs
  • 3+ years Revenue Management
  • 1+ year Project Management
  • Deep understanding of travel industry technologies and the innate curiosity to learn more. You should enjoy browsing sites like Tnooz, TravelPulse or Skift
  • Experience as a product owner in an Agile environment
  • Experience building products that focus on Analytic & Data Science
  • Experience working at both smaller companies and large, established companies. There are valuable skills that you learn at smaller and larger organizations, so it’s ideal if you have experience with both
  • Degree in Computer Science, Engineering or Business Management
  • LI-CM1
10

Manager, Revenue Management Resume Examples & Samples

  • Minimum 4 years hotel experience as a Revenue Manager, or Business or Consulting experience focused on revenue analytics
  • Comprehensive understanding of Revenue Management principles and philosophies
  • Understanding of statistical and data analysis
  • 2+ years of Choice experience strongly preferred
  • Supervisory experience strongly preferred
  • Excellent verbal, written and listening communication skills
  • Proficient in the use of all Microsoft office applications
  • Able to apply high level critical thinking skills to understand and solve complex problems having multiple complex variables, e.g ability to apply previously observed market performance behaviors to new circumstances for the purpose of testing theories / approaches to revenue management tactics
  • Ability to travel up to 30% of the time
11

Manager Revenue Management Pricing Resume Examples & Samples

  • Coordinate, execute and analyze JetBlue’s strategic pricing policies
  • Oversee the filing of fares and pricing rules into ATPCO
  • Implement productivity and efficiency enhancements between Pricing and Inventory teams
  • Work with the Revenue Management Managers to coordinate tactical and structural fare changes to maximize revenues
  • Work with internal JetBlue teams to deploy interline and off-tariff strategies, fares and rules
  • Work with IT and technology Business Partners on new development and issue resolution
  • Serve as the primary liaison with pricing Business Partners to ensure product quality
  • Manage, mentor and guide the pricing team as it grows within the Revenue Management Department
  • Lead the development of all newly hired Crewmembers and recurrent training for the Revenue Management Department
  • Assists with the new Crewmember selection process
  • Engage in other ad hoc projects and analysis as appropriate
  • Four (4) years revenue management experience
  • Two (2) years pricing experience
  • One (1) year of direct management and leadership experience
  • Five (5) years of pricing and/or revenue management experience
  • Two (2)years of direct management and leadership experience
  • Experience with Airline Tariff Publishing Company (ATPCO)
  • Experience with Sabre AirVision Fares Manager
  • Knowledge of airline industry trends and travel technology
  • Potential need to work flexible hours and be available to respond on short-notice
12

Senior Manager, Revenue Management Operations Resume Examples & Samples

  • A minimum of six (6) years of Travel industry experience
  • Knowledge of the discipline of hotel revenue management
  • A minimum of four (4) years of cross functional experience in hotel management of related industry
  • Cross brand or product line experience preferred
  • Adaptable experience with travel industry reservation systems
13

Senior Manager, Revenue Management Operations Resume Examples & Samples

  • BA/BS Bachelor’s Degree or a minimum of ten (10) years of Travel industry experience
  • Proficiency with OnQ Rate and Inventory (R&I)
  • OnQ Forecast Management System experience preferred
  • Knowledge of and experience with GRO system
14

Manager, Revenue Management Resume Examples & Samples

  • List price strategy (brand positioning within the category and pack-price curves)
  • Develop Revenue Strategy for assigned categories
  • Able to lead complex analytics (e.g., linear regression) with little / no supervision
  • Able to develop new analytical techniques as part of overall problem-solving and revenue strategy development
  • Strategic Thinking: the individual must have strong conceptual thinking skills and have a good understanding of marketing strategies and market research
  • Communication skills: the individual must have strong written and verbal communication skills, and be able to interact and persuade individuals at levels senior to him or her, as well as actively participate in meetings and group discussions with individuals from various parts of the organization (e.g. sales, marketing, supply chain)
  • Leadership skills: the individual should have demonstrated initiative, and leadership in prior job
15

Manager, Revenue Management Resume Examples & Samples

  • Serve as a liaison with Front Office, Sales and Marketing and Reservation to maximize inventory and profitability
  • Responsible for the execution of various reports, reporting tools and data analysis to support the Revenue Management team
  • Responsible for short term forecasting which is delivered to the hotel teams to project proper scheduling and cost attainment
16

Senior Manager, Revenue Management Resume Examples & Samples

  • Collect, analyze, and evaluate data to understand macro business trends and measure effectiveness of supply, promotions, and merchandising campaigns
  • Own the development and evolution of marketing, merchandising and inventory management analytics
  • Work with analytics teams on creation of both standard and ad hoc reporting to monitor business performance
  • Develop recommendations and action plans based on data-driven insights and partner with cross-functional stakeholders to execute
  • Support leadership with key insights and analysis to help guide business decisions
  • Act as a thought leader and establish best practices and processes around data analysis, modeling, measurement, and segmentation
  • Develop and drive execution of roadmaps for the analytics team across channels, functions, and groups within Marketing
  • Establish partnerships with leaders in other business and marketing teams across Groupon
  • 5+ years professional experience, preferably in management consulting, B2B operations, or e-commerce
  • MBA or advanced degree in quantitative discipline preferred
  • Strong skills in unstructured problem solving and analysis. Ability to manipulate complex data and move past simple insights into actionable recommendations
  • Proven experience in conducting statistical tests for marketing optimization
  • Excel is a must. Knowledge of analytics tools (e.g. Tableau), SQL/Teradata warehousing is a plus
  • Must be comfortable working in a cross-functional role
  • Strong analytical and strategic thinking skills required
  • Self-starter, fast learner, adaptive to fast-paced working environment,
17

Manager, Revenue Management & Pricing Resume Examples & Samples

  • Lead the strategic vision and tactical approach for the Pricing and Revenue Management areas to drive revenue and profits of Merchandise and F&B for the site
  • Effectively identify merchandise sales opportunities from mass quantities of data, perform data mining and extracting the key transactional and behavioral trends, propose practical business solutions, lead the development of the following revenue management and analytic models to support the business decision of Merchandise and Food & Beverage. These models include
  • Revenue Management Model
  • Pricing Elasticity
  • Location Planning Strategy
  • Demand Analysis
  • Revenue Forecast Model
  • Pro-forma Analysis and Post-Mortem Evaluation for Merchandise and Food & Beverage promotions
  • Participate in planning and developing merchandise and F&B products, programs and promotions for attracting and retaining theme park guests, based on short and long term analysis of market conditions and visitation patterns
  • Implement guest centric revenue management to increase and maintain guests’ satisfaction while optimizing merchandise and F&B revenues
  • Utilize his or her market knowledge to determine merchandise and F&B prices
  • Effectively coordinate the budget and strategic plan process for the theme park and the two themed hotels merchandise and F&B revenue to ensure it is complete, accurate and justifiable
  • Understand and effectively utilize computerized operational systems. Implement and update IT systems as needed
  • Manage efficiency and accuracy of analytical tool i.e. SAS, PMS, etc
  • Develop new merchandise and F&B product sales and packages initiatives to drive profitable park visitations and maximize F&B revenue
  • Ability to develop statistical modelling to drive strong analytics based decision making as well as be able to articulate these via written documents and presentations to senior management at Shanghai Disney Resort
  • Initiate new projects and studies that have the potential to drive incremental per cap, present to key decision makers and be able to justify return on investment for these projects (pro-forma analysis)
  • In addition, he/she is responsible for coordinating financial plans (five-year plan, annual operating plan, etc), being a key partner with Merchandise and Food & Beverage leadership teams, and creating senior management presentations. The role also entails direct leadership of a team of Revenue Management and Analytic professionals, including training and development of new and junior team members
  • Demonstrate strong sense of local market knowledge in the area of executing F&B and merchandise business activities in China
  • Solid business acumen and industry knowledge in-park spending behavior
  • Self starter and ability to deal with ambiguity
  • Expert with SAS programming
18

Manager Revenue Management Resume Examples & Samples

  • 5 + years of airline revenue management and/or analytics and analysis experience is required
  • Demonstrated experience forecasting and developing statistical and analytical models is required
  • Experience conducting complex analysis and research projects is required
  • Prior experience with pricing, revenue management, or planning in a non-airline industry and/or airline work is preferred
  • Advanced experience with Excel and database programs (e.g. SQL, Access, Business Objects or Brio) is preferred
  • Proven ability to coach, motivate, and lead a team of analysts to ensure goals are met or exceeded
  • Demonstrated ability to drive results through initiative and accountability
  • Goal-oriented and a bias for action; must have the ability to manage multiple projects with limited supervision in a fast-paced environment
  • Ability to remain focused on results while prioritizing competing goals and interests
  • Ability to effectively and transparently communicate strategies, performance results, and feedback to all levels of the organization
19

Product Manager, Revenue Management Systems Resume Examples & Samples

  • Oversee day-to-day product management of Revenue Management applications/platforms including planning, requirements, schedule, budget, and problem resolution
  • Communicate updates to stakeholders, regional offices, and leadership
  • Drive the product development strategy and release plan for the product(s)
  • Define, prioritize, and clarify requirements; work with others to understand use cases, features, business rules and overall product goals
  • Ensure product development budgets are spent in a way that maximizes IHG’s return on investment while minimizing business risk; determine the return/value of each product feature based on the cost to develop versus the forecasted revenue/benefit
  • Ensure that with all processes in place in development / maintenance include global requirements using Advisory Committees, Focus Groups, Requests for Information, and other communication
  • Financial responsibility for initiatives within direct responsibility, e.g. Maintenance, System Enhancements, Capital Projects
  • Engage global and regional stakeholders on development initiatives and systems improvements to improve on-going system adoption and utilization
  • Maintain communication of improvements through avenues visible to senior leadership and end users
  • Oversee prioritization of revenue management systems and tools, considering severity, resources (both financial and people), and timing
  • Reporting and escalation of key issues impacting deliverables, financials, and personnel issues
  • Lead efforts with all regions, brands, and stakeholders to gather requirements and drive consensus
  • Provide and catalog business requirements and all supporting documentation, such as scope documents, business justification, cost / benefits analysis. Prioritize business requirements and develop discrete work phases
  • Approve functional specifications, technical requirements, and detailed design, including such items as database changes, integration, messaging, etc. Oversee development efforts of the Global Technology area, and the coordination with other teams whose systems and/or processes may be impacted
  • Further refine existing processes to improve the user experiences, reduce cost and drive revenue
  • Advise key stakeholder teams of enhancements, bug fixes, and other revenue generating improvements that are being implemented. Assist with the implementation plans, documentation, training, and best practices for usage of the systems
  • Strong knowledge of business analysis, project management, and product management concepts
  • Comfortable with Agile development methodology and creating and approving business user stories
  • Effective verbal and written communication skills for providing and explaining product status, enhancements, issues, objectives, metrics and other information to senior management, hotels, and other stakeholders
  • Strong interpersonal skills to help negotiate priorities and to gain support and resolve conflicts among project stakeholders (such as customers, product management, and delivery team)
  • Facilitation skills to elicit business user needs and technology delivery needs
  • Interviewing and listening skills to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information
  • Organizational skills to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
  • Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs and distinguish solution ideas from requirements
  • Experience with as many of the following areas as possible: CRM, Product/Project Management, Business Analysis, Customer Marketing, Change Management, Training, and Reporting/ Data analysis
20

Manager, Revenue Management Resume Examples & Samples

  • Setting performance standards, overseeing development and providing feedback, direction, instruction, and coaching on revenue management strategy
  • Interviewing, hiring, training, and developing Revenue Managers and Revenue Analysts
  • Developing cross-functional links between the revenue management team and other corporate partners to further revenue management team goals and strategies; communicates and markets the revenue management services to other Choice staff as needed
  • Serving as a contact point for hotels interested in joining ChoiceRM; manage hotel onboarding process from initial contact through handoff to the property revenue manager; manage ongoing program relationship and communication
21

Sales Finance Manager Revenue Management Resume Examples & Samples

  • Revenue Management: will work with Project team and CP&A/KA team to follow up and support on the $6mm realization
  • Navigator Project: Navigator project core team date to date; closely with internal finance team and OTC team, sales tam to ensure the successful rollout
  • Add-hc project: Support Himalayas project on Planning and actual tracking
  • Education, qualifications and training
  • Formal Business Finance Qualification (BA or MBA), at least 5-8 years of cumulative experience, Minimum of 3 years managerial experience, specifically in Finance and Accounting
  • Excellent English skills compulsory Effectively bi-lingual in Chinese and English
  • Finance background - Knowledge of Gross to Net management and TS management
  • Familiar with SAP
  • Fast Learning Agility for system
  • Process management and project management
  • Customer Focus
  • Persuasiveness
  • Decision Quality
  • Strong coordination and analytical skills
  • Ability to partner with the business colleagues at senior level, both challenging them and supporting them in driving the business forward
  • Mondelēz Leadership competencies
22

Senior Finance Manager, Revenue Management Resume Examples & Samples

  • Review and help present the proposed P&L associated with RFP bids including pricing comparisons of key competitors in the geographic marketplace
  • Serve as the central resource for pricing strategy, trade analysis, and price reporting across the Commercial/Sales team, including the ice cream segment
  • Implement the appropriate price/brand ladder positioning for the local markets, identifying opportunities to grow volume and/or profit
  • Perform competitive analyses to benchmark Dean Foods’ product portfolio vs. key competitors
  • Assist with building key performance indicators for pricing and trade; identify outliers, research drivers and use analytics to challenge key stakeholders to course correct when necessary
  • Create clear and consistent price impact reporting to Commercial Leadership and Field teams
  • Perform variance analysis versus forecast, prior year, and plan; identify problem areas and make recommendations for improvement
  • A minimum of 7 years' finance experience, ideally with exposure to a CPG/Retail environment
  • A Bachelor's degree is required, and MBA is preferred
  • Strong Excel skills that have been used to create complex models and reports
  • Demonstrate a positive attitude, passion for learning and willingness to build new skills
  • Strong oral and written communication skills, including ability to present complex issues in a simple way
  • Must possess a strong work ethic and ability to manage multiple projects with a results orientation
  • Experience interpreting syndicated volume and pricing data (i.e. IRI or ACNielsen) and use of statistical tools such as SAS, Minitab, or similar database analytics is a plus
23

Manager, Revenue Management Portfolio Resume Examples & Samples

  • Train and support hotels on revenue maximization through the full utilization of the Company’s systems and best practices, in accordance with Global Brand Service/Revenue Management specifications, including HOLIDEX Plus, HIRO, GDS (Global Distribution System) interfaces, E-commerce interfaces, property management systems, etc
  • Work individually with hotels in area of assignment to implement brand and regional pricing strategies, yield strategies, selling strategies and revenue management best practices
  • Investigate and communicate new ways to capture optimal revenue potentials
  • Provide feedback to Global Brand Services/Revenue Management to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements or best practices
  • Consult with key managerial groups and applicable personnel (i.e. Franchisees, Principal Correspondents, General Managers, Hotel Revenue Managers, CMH Operations Teams, etc.) to identify hotel issues/concerns in regards to revenue improvement plans
  • Monitor, identify and persuasively communicate needed changes to existing tactical and strategic plans to optimize revenue potential and RGI position
  • Audit key/assigned hotel strategies and tactics to ensure revenue maximization is realized, best practices are utilized, marketing program compliance is enforced and appropriate channel distribution is realized
  • Mentor hotel management staff to excel in these areas
  • Develop and/or deliver training programs to support revenue management objectives and strategies as needed
  • Act as Franchise liaison and serve as department expert with regards to analysis, reporting, types of data, frequency of update, and potential gaps
  • Continuously revise and challenge validity, reliability, and longevity of models as they relate to data sources, brands, and regions
  • Provide support and liaise to respective stakeholders including Regional VP, DLP (Digital, Loyalty & Partner), Pricing Group, GRS (Global Reservation System), AMER Group, Franchise Support etc
  • Demonstrated effective conflict management/resolution and negotiation/persuasion skills to persuade GM’s, Principal Correspondents, and other hotel representatives to modify or implement various corporate-sponsored programs and initiatives
  • Demonstrated experience with industry and market trends as they relate to revenue opportunities, and demonstrated ability to drive revenue
  • Demonstrated knowledge of effective hotel pricing concepts, yield management optimization, and selling strategies, and ability to determine which concepts to apply in given market conditions
  • Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions
  • Demonstrated attention to detail and ability to manage multiple tasks/clients required
24

Manager, Revenue Management Operations Resume Examples & Samples

  • Three or more years of revenue management work experience: Starwood property/regional expertise is preferred
  • Experience in managing projects, identifying opportunities, co-ordinating different stakeholders
  • Bachelor’s degree or College Accreditation, preferably in hospitality
  • Detailed knowledge of current Starwood and/or Marriott systems and tools, including how to use them and how to apply the results
  • Key RM Ops support for former Starwood hotels
  • Maintaining Starwood RM Compliance Dashboard
  • Maintaining Starwood RM Operations Dashboard
  • Completing Starwood Rate Audits
  • Key liaison for Starwood RM Admin Support
  • Various tasks such as posting information to Astra, updating the bridge, responding to hotel users on star-up and the aforementioned platforms
  • Maintaining Starwood Pricing Guidelines
  • Manage the participation and pull-through of Continent and Global promotions across both former Starwood and Marriott hotels. Work with the Continent Sales, Marketing, Finance & Operations teams as well as Revenue Management Field Support to ensure that promotions are correctly loaded, communicated and adhered to. Work with the hotels to ensure that each hotel participates in any promotion that makes sense for the hotel, and that these promotions are priced and inventory managed appropriately
  • Manage the participation and pull-through for eChannels
  • Excellent knowledge in both the technical and strategic processes of Revenue Management
  • Strong working knowledge of current revenue management tools and techniques across both former Starwood and Marriott hotels
  • Develops and maintains strong relationships with a broad group of stakeholders in order to foster trust and influence key decisions
  • Able to translate business needs into actions; ensures that all work is completed effectively; solves problems and monitors the progress of work against schedules and budgets; maintains high performance standards
  • Support the Starwood Integration process across the revenue management property and Area team members
  • Support Continent Analysis Team during the Business Planning Process – co-ordinate systems, tools and guidance to hotels and continent leaders
  • Competitive Rates and other third party information – Maintain competitor directory to accurately assign the competitive set to each hotel for competitive rate shopping
  • One Yield & ROS including current and future capabilities – ensure that RM associates in the Continent fully understand, and make maximum use of, functionality to drive superior results and meet Regional & Global System Adoptions Goals
  • Special projects, including ad hoc requests for information, analysis and recommendations relative to Revenue Management initiatives
25

Pricing Manager, Revenue Management Resume Examples & Samples

  • Monitoring of pricing-relevant trends and ad hoc gathering of pricing data/information, in close coordination with Uptake Management, Trade Management and Cluster stakeholders
  • Pricing analysis and modelling (as per pricing decision model and ad hoc)
  • Define pricing structure and disseminate prices for end-to-end products within assigned scope with validity of less than 14 weeks
  • Data and analysis driven day-to-day price optimisation (assisted by pricing decision model)
  • Pricing plan and pricing action plan input, preparation and execution with the frontline
  • Handling of quotes below authority (QBAs)
  • Excellent stakeholder management and communication skills, able to gain credibility and engage and motivate others to deliver on required actions
  • Strong business and commercial mind-set, grasp and focus on strategic requirements; prior experience with commercial, revenue management and markets/competitors is an advantage
  • High drive and energy, pushing yourself and others to achieve results
  • Exceptional analytical skills, with leverage of data to drive decisions and advanced Excel skills; prior experience with our internal systems such as AFLS and MEPC is an advantage
  • Team-oriented, with a passion for proactively collaborating with global colleagues across multiple functions
26

Finance Manager Revenue Management Resume Examples & Samples

  • Continuously drive improving account profitability via the levers of pricing (introductory vs. every day) and promotion
  • Serve as the central resource for implementing pricing strategy, trade analysis, and price reporting across the Commercial/Sales team, including the ice cream segment
  • Conduct price modeling, focusing on price elasticity and price gap management, using tools and approaches formulated by Corporate Revenue Management team
  • Support trade reviews via use of DF trade management tools (current and future) to provide pricing guidance as well as post event analysis and recommendations
  • Lead a variety of ad-hoc analyses and projects to support Region and/or Corporate objectives within the Commercial organization as needed
  • A minimum of 5 years finance experience, ideally with exposure to a CPG/Retail environment
  • A Bachelor’s degree is required, an MBA is preferred
  • Ability to work independently, as well as with others, to effectively deliver results
  • Ability to prioritize and remain flexible while managing multiple projects at the same time
  • Experience interpreting syndicated volume and pricing data (ie IRI or ACNielsen) and use of statistical tools such as SAS, Minitab, or similar database analytics is a plus
  • Position may be based in Charlotte, NC – will require 10-20% travel or based in Dallas, TX – will require 25-50% travel
27

Senior Manager, Revenue Management Resume Examples & Samples

  • Lead the Revenue Management Analytics, Wholesale, and Integrity teams. Within the organization the team provides critical analytical support of the day-to-day revenue management function by identifying, quantifying, implementing and sustaining profit driven opportunities through data analysis and research, both online and at the call center
  • Lead the team responsible for Disney Vacation Club (DVC) rental inventory allocation process, wholesale availability controls, as well as the yield management of Disneyland Resort Hotels and Aulani, A Disney Resort & Spa
  • Assist in the development and execution of the organization’s vision. Oversee a team of managers and individual contributors (Sr. Analyst and Analyst level) including member development, guide work assignments, assign/track deliverables and deadlines, handle partner interactions, provide problem solving direction, review/interpret findings, deliver report-outs to executive leadership and be the owner of data driven analysis
28

Manager, Revenue Management Resume Examples & Samples

  • Manage and oversee a team responsible for revenue management of one region of Hawaiian Airline’s network
  • Responsible for developing short, medium and long-term inventory strategies for maximizing revenue by analyzing the competitive marketplace, identifying new revenue opportunities and leveraging inventory tools to respond to competitor actions
  • Lead cross-functional projects/analyses
  • Working in a coordinated effort with Director(s) to achieve Department goals, lead, develop, mentor and evaluate team members
  • Consistently and proactively evaluate the effectiveness of team’s strategies; reporting on results to peers and Senior Management
  • In agreement with Director(s), take ownership of RM relationships with various internal/external constituencies including, but not limited to: Sales & Marketing, Sponsorships, E-Commerce, Reservations, Alliances, GDSs and Revenue Accounting
  • Actively proxies for Director(s) in meeting with all Commercial counterparts to monitor progress on joint projects, planning, coordination, implementation and analysis of actions relevant to department and/or assigned market group entities
  • Directly support Director(s) with market discussions/analysis to provide specific market insight, present key findings/opinions in support of department revenue objectives or for assigned entity/markets
  • Travel may be required on an as-needed basis
  • Additional projects/responsibilities as assigned
29

Manager Revenue Management Resume Examples & Samples

  • Develops and implements JetBlue’s yield management strategies within a scope of JetBlue markets and is held responsible for revenue performance in those markets
  • Works closely with the other Revenue Management Managers to harmonize strategies across the department, and to ensure coordination between Inventory and Pricing teams
  • Mentors and guides his or her team of analysts
  • Structures and directs analyses of passenger booking data to inform current and future inventory and pricing decisions
  • Effectively communicates revenue performance and competitive market dynamics to leadership
  • Serves as a liaison with revenue management business partners to enhance and improve inventory management systems
  • Assists in the development and testing of new and current inventory management processes and systems
  • Provides cross-functional support to other teams including Network Planning, Corporate Sales, Loyalty, JetBlue Vacations, and Marketing
  • Engages in and manages other ad hoc projects and analyses as appropriate
  • Bachelor’s degree in any field
  • Four (4) years of related experience
  • Proven interest in airlines, aviation, or transportation systems in schooling or prior work experience
  • Analytical or Quantitative education/experience or aptitude
  • A Proficiency in Microsoft Excel and Microsoft Access
  • Master’s degree in business, computer science, engineering, physics, applied mathematics, or operations research
  • Previous Airline Experience
  • Two (2) years of direct management and leadership experience
  • Proficiency in database tools
  • Experience in revenue management curriculum development and training
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity Passion and Fun