Manager, Access Resume Samples

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RS
R Sporer
Rahsaan
Sporer
417 Bahringer Fields
San Francisco
CA
+1 (555) 478 5868
417 Bahringer Fields
San Francisco
CA
Phone
p +1 (555) 478 5868
Experience Experience
08/2014 present
New York, NY
Category Manager, Access Networks
New York, NY
Category Manager, Access Networks
08/2014 present
New York, NY
Category Manager, Access Networks
08/2014 present
  • RAN Equipment and Software
  • Small Cells Equipment and Software (in-door, outdoor, pico, etc.)
  • Wireless Equipment (RF Antennas, Microwave, Active DAS, combiners, In-building Antennas)
  • DC Power Equipment and batteries
  • Cabinets and pedestals
  • Towers and steel structures
  • Acts as the primary interface to key category business stakeholders
07/2010 07/2014
Los Angeles, CA
Access Certifications Manager
Los Angeles, CA
Access Certifications Manager
07/2010 07/2014
Los Angeles, CA
Access Certifications Manager
07/2010 07/2014
  • Provide recommendation and influence senior management to drive innovation and solutions
  • Provide exceptional customer support across all supported services
  • Conduct regular team huddles to identify process improvements
  • Perform quarterly production entity review
  • Perform manual certification activities on a quarterly basis
  • Identity any gap in the KPI’s of the process and if any, define process improvement plan for the closure of gaps
  • Analyze service desk performance through various statistical and reporting methods
09/2003 03/2010
Philadelphia, PA
Access Rate Manager
Philadelphia, PA
Access Rate Manager
09/2003 03/2010
Philadelphia, PA
Access Rate Manager
09/2003 03/2010
  • Suggest improvements in the systems and processes
  • Coordinate with Verizon APAC Regional Carrier Managers to –
  • Provide feedback on vendor rate cards and vendor response time
  • Periodically provide feedback on local access market rates and solutions
  • Offer vendor cost effective solutions to Verizon Sales’ day-day local access pricing request
  • Respond in a timely manner to Verizon Sales’ day-day local access pricing request and key bids via systems
  • Support rate optimization initiative
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
San Diego State University
Bachelor’s Degree in Related Field
Skills Skills
  • Strong Communication skills: ability to deliver a concise written/spoken message
  • Ability to sell ideas effectively to internal and external stakeholders
  • Management of Health Technology Assessments (HTA’s) performed by health systems and payers globally. These HTAs are scientific assessments, used as the foundation of coverage policies for technologies, diagnostics and therapies in independent markets
  • Translating the dynamic health reform initiatives in key markets for internal stakeholders such as Marketing, R&D and Clinicals, to provide critical insight on stakeholder value propositions and incentives throughout the product development and market launch phases
  • External negotiations with key health systems, ACOs, and national health system stakeholders (globally) to engage in commercial clinical activities to validate clinical outcomes and economic advantages delivered from Boston Scientific product and service offerings
  • Development and management of technology and service pricing strategies, as well as alternative revenue pathways where traditional reimbursement models don’t fit Boston’s market offering
  • Production of, in collaboration with health economic professionals, appropriate health economic studies, models and publications to support the economic justification of the portfolio
  • Able to effectively interact with various levels of management
  • Ability to make effective decisions independently, and to work in a fast-paced environment with minimal supervision
  • High level of proficiency in MS Office platforms (Word, PPT, Outlook, etc.)
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15 Manager, Access resume templates

1

ID & Access Senior Manager Resume Examples & Samples

  • Benchmark and adopt best practices in IdM while always searching for cutting edge technologies and practices that will improve upon current state of the art
  • Manage and guide the design, development and support of IdM solutions, including provisioning/de-provisioning workflows, access analytics, highly privileged accounts, remote access, single sign-on solutions, directory management and access governance
  • 10+ years of experience with a large global or multinational companies and/or a consulting organizations known for its knowledge and experience in developing world-class business with particular focus on Identity and Access Management
  • 6+ years of experience delivering complex projects, including the management of budgets, resources, timelines and stakeholders
  • 5+ years of experience managing an organization and developing people
  • Proven ability to communicate effectively, clearly and concisely; able to tailor communications to the size and nature of the audience
2

Access Certifications Manager Resume Examples & Samples

  • Managing the recertification process for user access on regular basis to ensure prohibition of unauthorized access
  • Conduct regular team huddles to identify process improvements
  • Coaching and mentoring team on ongoing basis
  • Manning the coverage to the business by appropriate rostering of staff
  • Managing SOP’s (Standard Operating Procedures) and controlling the changes
  • Managing recertification tools and monitoring the KPI’s as per SLA
  • Single point of contact to provide resolution for any critical escalation of issues pertaining to Access Recertification
  • Identity any gap in the KPI’s of the process and if any, define process improvement plan for the closure of gaps
  • Analyze service desk performance through various statistical and reporting methods
  • Provide recommendation and influence senior management to drive innovation and solutions
  • Ensuring the effective and efficient transfer of new customer process into the Access Recertification team
  • Perform BAU activities including Certification tool queue, request queues, incident queues and e-mail requests
  • Participate in audit support activities, as they pertain to Access Certification Controls, for internal & external audits inquiries
  • Perform manual certification activities on a quarterly basis
  • Perform quarterly production entity review
  • Maintain weekly data quality monitoring routines
  • Provide exceptional customer support across all supported services
  • Provide Off-Hours support, as needed, to resolve system and certification problems during non-business hours or backlogs; Provide on-site shift coverage in accordance with Shift Rotation schedule where applicable; Occasional overtime may be required
  • Access Recertification experience across platform, application and/or database systems
  • Control related experience (e.g., Risk Management, Access Administration, Change Control, or Contingency Planning)
  • Superb oral and written communication skills
  • Flexible with regard to working shifts; On-Call & weekends; Overtime
  • Demonstrated ability to learn new and varied systems and apply new procedures quickly
  • Customer service focused and detailed-oriented
  • Proactive, driven and able to work from their own initiative
  • Proficient knowledge of Asset Management products and services
  • Industry recognized IT Risk certification (e.g. CISSP, CISA, etc.)
  • Proficient knowledge of database administration and security architecture
3

Manager, Identity & Access Mgmt Resume Examples & Samples

  • 5-8 years of in-depth Authentication & Authorization functions and tools. The development, maintenance, and support of those tools. Experience in running services, product management, project management or other functions related to the delivery and management of tools and services
  • Knowledge of technical-related AuthN/AuthZ and security concepts and principles (e.g. Industry standards, key management, Certificate management, session management, encryption technologies, directories and directory services, etc.)
  • Strong experience with SAML, OAuth, XACML, LDAP, and other authN/AuthZ toolsets
  • Experience with Authorization functions and frameworks
  • Understanding of toolsets in role & group management
  • Understands product life cycle
  • Understanding of ITIL and general service management
4

Access Credential Manager Resume Examples & Samples

  • Manage external customer accounts for accessing OLP (Fleet Management, Insurance Telematics, Traffic Planning)
  • Create, update, deactivate app_ids for internal customers
  • Track customer critical projects against committed usage/transactions and ensure timely reporting of usage in line with the project plan
  • Determine gaps in transactions reports that are the basis of invoicing
  • Provide adhoc transaction report for other internal BUs
  • 3+ years of relevant professional experience
  • Experience in TECH and software industry
  • Knowledge and/or understanding of Maps and Location-Based services preferred
  • Excellent oral and written communication skills; Ability to communicate in a clear and concise manner
  • Attentive to details
  • BA/BS or MA/MS in Computer Science/Engineering/Technical or Business related field
  • Self-organized team player; comfortable working with remote colleagues and stakeholders; experience working across disciplines and geographies
  • Comfortable in working with several tools and software in parallel
  • Results orientated as demonstrated by proven ability to meet short deadlines and execute against multiple competing priorities with little direct supervision
  • Ability to establish internal relationship with the different departments
  • Ability to actively participate in cross-functional teams
  • Expertise level of knowledge in Microsoft Office applications
5

Manager, Global Market Access Resume Examples & Samples

  • Develop and support global health economics and market access tactical plans for assigned products
  • Design, develop, and source tools and economic instruments that can be adapted for coordinated delivery to key decision makers
  • Collaborate with Global Medical Affairs team on outcomes studies
  • Act as part of Cross-Functional Teams and ensure appropriate clinical trial data collection required for HTA/reimbursement and pricing submissions
  • Be involved with assigned global policy activities
  • Efficiently plan and manage product and project level budgets
  • A minimum of a Master's or professional degree in appropriate field (Science, Pharmacy, Biostatistics, Epidemiology, Health Economics, or Public Health) is required
  • A minimum of 2 years of relevant industry work experience in Market Access or Heath Economics and Outcomes Research is required
  • A thorough understanding of pharmaceutical commercialization and drug development process is also required
  • The successful candidate will have superior communication and strong interpersonal skill, demonstrated through working within cross-functional teams
  • An understanding of and/or experience with the reimbursement environment for key international markets is required
  • Prior experience within the Oncology Therapeutic Area is preferred
  • Experience with developing and submission of Reimbursement & Pricing dossiers to key government and HTA and private payer authorities are preferred
  • This position is to be based in Raritan, NJ and will require up to 20% domestic and international travel.Health Economics R&D
6

Access Rate Manager Resume Examples & Samples

  • Strong knowledge of telecommunication data services
  • Should have high capacity to work under time pressure
  • Experience in vendor quote management
  • Telecommunications Engineering degree, a plus
  • Fluent spoken and written English and Mandarin
7

Manager, Access Resume Examples & Samples

  • With historical data and buying trends from the various customers from the market, this position is charge of designing forecasting 12 months, revisited monthly in order to guarantee accuracy of the planning
  • Together with the partner distributor, this position has the role of guaranteeing that all operational details and tasks happen in a good way in order to allow the buying process
  • Organize the relationship with all relevant stakeholders in order to allow the buying process
  • Ensure that all technical content about our products is known by all stakeholders that influence the buying process
  • Structure the planning process for the delivery of the products to the patients
  • Follow up the stocks of our products in all channels (health ministry and local state and city offices), as well as guarantee the availability of our products to the patients that are in treatment
  • Design and validate action plans by patients in order to enable the patient access (new and current ones) in an agile and continuous way to the competent offices together with the patient management area
  • Follow up the execution of all tasks of all partners in the supply chain process
  • Identify, qualify and propose commercial partners and suppliers for each supply chain step with the aim of maintain or increase the excellence indicators
  • University Degree (minimum) in Business Management with possible scientific background
  • Minimum 5 years of experience in the Pharmaceutical industry
  • Management experience in a biopharmaceutical firm will be an additional
  • Strong project management skills and ability to manage multiple projects simultaneously
  • Demonstrate critical thinking, problem solving, collaboration and analytical skills
  • Knowledge of regulatory aspects in Brazil
  • Organization skill
  • Good communication skill and interpersonal relations skill
8

Access AMP Manager Resume Examples & Samples

  • Experience in a Medical/ Rehabilitation/ Financial/ Legal/ Investigation or Insurance environment required
  • Proven experience in leading and managing teams
  • Proven experience in managing a variety of internal and external stakeholders effectively
9

Market Access & Healtheconomics Manager Resume Examples & Samples

  • Cooperation with persons responsible for pharmacoeconomics and MA within Europe and other regions, active participation in pharmacoeconomics initiatives implemented within organisation, development of studies and analysis in the area of pharmacoeconomics
  • Cooperation with external companies responsible for developing commissioned pharmacoeconomics analysis and HTA reports
  • Delivery of pharmacoeconomic input for Pricing and Reimbursement submissions and conduct P&R process
  • Participation in P&R negotiations with MoH
  • Leading the cross-functional development of asset-specific plans and portfolio-wide market access priorities
  • University degree – economics/statistics/health economics/pharmacology
  • Experience in a multinational pharmaceutical company or in academic/consulting sectors specialized in Health Economics or Health Management
  • Computer skills (Excel)
  • Processes management
  • Teamwork abilityHealth Economics Mkt
10

Manager, Gheor & Market Access Resume Examples & Samples

  • Serve as the content developer for projects, including, but not limited to, global value dossiers, health technology assessment landscape assessments, economic models, publications (manuscripts, abstracts, posters), scientific presentations, global market research, research protocols, study reports, and other scientific consulting deliverables
  • Assist in the development of deliverables that ensure and maintain the highest quality output consistent with Xcenda’s mission and vision
  • Contribute to development of proposals that clearly convey the excellence of Xcenda’s services with accurate budgets and timelines
  • Supports goals for business unit/service line growth
  • Trains, and mentors junior staff
  • Ensures timeliness, accuracy, and completeness of all services
  • Demonstrates commitment to the firm and inspires/mentors fellow employees
  • Detailed knowledge of the pharmaceutical industry and experience with issues surrounding the marketing of pharmaceutical products in the global marketplace to include the design and use of health economics and outcomes research studies
  • Strong project management skills, including establishing project timelines and milestones
  • Experience in developing outcomes research/health economics study protocols, economic modeling, medical writing, database management and analytics/statistics
  • Detail-oriented and experienced with fact-checking and copy-editing
  • Structured and well organized with excellent work ethic
  • Ability to organize, prioritize, and maintain high quality work output in a fast- paced dynamic environment while working on multiple projects
  • Functions well in a team atmosphere
  • Ability to communicate complex material in presentations and discussions in a straightforward manner
  • Ability to network and partner with important external customers, including pharmaceutical companies, medical thought leaders, and academic institutions
  • Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) and associated software
11

Manager, Access & Ability Resume Examples & Samples

  • Bachelor’s degree in related field is required
  • Minimum of 2 – 4 years’ experience working in ADA compliance required
  • Experience in diversity and inclusion, organizational change, community engagement, non-profit management or a related field is preferred
  • Minimum of 2 - 4 years’ experience with web-based communications, online survey tools and knowledge of SharePoint or other web management systems is required
  • Knowledge of state and federal regulations related to ADA compliance is required
  • Experience with and understanding of the YMCA or similar organization is required
  • Exceptional ability to work effectively with people of diverse abilities is required
  • Must possess highly developed cultural competence and self-awareness
  • Minimum of 2 – 4 years’ experience with advanced research and data analysis skills are required
  • Minimum of 2 – 4 years’ experience with designing, developing and implementing professional training, presentations and curricula is required
  • Excellent verbal, written and interpersonal communication skills are required
  • Advanced computer and Microsoft Office (Word, Excel, PowerPoint, Outlook) skills are required
  • Demonstrated experience facilitating and motivating staff and volunteer engagement on diversity and inclusion topics and strategic priorities is required
  • Must be solution driven, collaborative, innovative, and highly motivated
  • In partnership with Chief Diversity Officer and Chief Compliance Officer, responsible for Y-USA’s ADA compliance and inclusion portfolio ensuring access for all
  • Serves as national subject matter expert and team lead for internal and external efforts on diverse abilities and engagement of other underserved communities
  • Supports and strengthens national working groups and networks on access and ability
  • Ensures comprehensive support of Y-USA departments and local Ys towards ADA compliance, inclusion and access for all
  • Creates, implements and continually refines strategy, models, frameworks and resources ensuring access for all
  • Designs, pilots, evaluates and enhances trainings including web-based, e-learning and in-person opportunities, partnering with Talent Management as needed
  • Supports the integration of diversity and inclusion (D&I) and global efforts into local YMCA strategic priorities including membership, program innovation, leadership development, collaboration, visibility and financial development
  • Identifies and promotes YMCA opportunities for persons with disabilities
  • Maintains current information regarding state and federal laws and regulations as well as industry and sector best practices related to ADA compliance and inclusion
  • Partners with Director and Manager, Administration to ensure efficient, effective and seamless movement-wide communication, support and service delivery on access and ability looking at all dimensions of diversity
  • Ensures cross-functional alignment across Y-USA with key departments; marketing and communications, talent and knowledge management, general counsel, association resources, membership and programs, international group, etc
  • Partners with Director and Manager, Administration to support efforts with external partner organizations relevant to ADA compliance, inclusion and access for all
  • Other duties as assigned by Director, Diversity & Inclusion
12

Manager Access Resume Examples & Samples

  • To help create and maintain a strategic market access plan for Roche Products
  • Analyze competitive intelligence reports, local laws and regulations, utilize business analytics to evaluate business opportunities and current business performance
  • Coordinating and validating business reviews, annual marketing plans and annual access plans
  • Active engagement in all pre-launch readiness projects
  • Enhance cross-functional coordination and market access support in any market challenge, crisis or potential product issue management
  • Business Analytics Understanding (e.g. patient’s cascades, product revenue/cost forecasting, business case developments and scenario analysis, market research, etc.)
  • To be able to communicate and collaborate at different levels of the organization
  • Strong indirect/direct leadership skills and project management skills
  • Remain updated regarding the external market access environment
  • Ensure all relevant scientific/ sales/ and business data needed is available in a timely manner
13

Senior Manager Is-value & Access Resume Examples & Samples

  • The USVA IS lead will be responsible for building and managing relationships with several key business functions, and identify ways technology can support the value, access, and reimbursement space
  • IT single point of contact for Access Reimbursement Operations and Access Marketing
  • Manage a team of Full Time employees and ensure talent is aligned with core competencies of the group
  • Independently researches and sustains domain expertise on current web trends, strategies, and technologies to help move Amgen’s ability to provide patients access forward
  • Identify opportunities to advance Amgen US Value and Access strategies, whether they be process or automation enhancements that enhance services and/or reduce costs
  • Works with Access Marketing and selected Access and Reimbursement partners to ensure execution of services meets Amgen stated business objectives
  • Engage & Partner with business partners within USV&A on solutions and services that deliver sales, marketing, access, reimbursement strategies for their brands
  • Leverage services provided by IS service leads to deliver brand / BU specific projects & initiatives
  • Align key stakeholders, facilitate consensus, and manage cross-functional teams to ensure that assessment / implementation activities are executed efficiently and successfully
  • Advise technical teams and business teams on relevant controls for the services in the group
  • Vendor Management and oversight
  • Call center / reimbursement hub management experience, call center / reimbursement partner management experience
  • Previous Access and Reimbursement experience from a program development, marketing, sales, or operational standpoint
  • Strong organizational, planning and financial management skills
  • Working knowledge of LEAN/AGILE software development methodologies
  • Ability to work in a changing environment, under pressure, handing multiple projects at once and have the ability to effectively collaborate across a matrixed organization
  • Excellent Communication skills to communicate fluently across and up through organization, including escalation and mitigation of issues, risks and business impacts
  • Ability to think strategically about technology and recommend solutions that align with business strategy and achieve the greatest business impact
  • Experience in enhancing organizational talent through staff development
  • Strong influence and leadership skills, ability to operate across boundaries (internally/externally)
  • Ability to translate strategies into tangible pragmatic executable plans
14

Wilderness Access Center Assistant Manager Resume Examples & Samples

  • Direct, coordinate, and supervise a reservations and sales staff operating inside the Wilderness Access Center
  • Using SMS (Springer Miller System) reservation program, manipulate and track daily inventory with respect to available bus seats consistent with the Shuttle operation as well as the tour operations
  • Train and supervise staff in SMS procedures as they relate to shuttles, tour sales, campgrounds and inventory tracking
  • Conduct performance reviews of reservations and sales staff
  • Establish and maintain positive working relationship with NPS visitor center and back country desk staff
  • Respond proactively to needs and problems communicated as they relate to shuttle operations
  • Responsible for assisting to resolve all guest complaints and/or issues and overall customer service
  • Develop and implement employee incentive program
  • Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. Environmental objectives and targets will be communicated by dept. managers for each dept. during EMS training
  • Employee will be aware of environmental objectives and targets within their department and how the objectives and targets affect their job performance
  • Equipment Used: Photocopier, Calculator, Printer, Telephone, and Computer
  • Associate Degree or Bachelors Degree in hospitality field preferred
  • Further courses in guest services preferred
  • Three years in hospitality services or like environment performing like duties as an Assistant Front Office Manager
  • Two years management experience
  • Must be able to lead, motivate, and communicate effectively with others
  • Strong organizational abilities are essential
  • Previous experience with SMS program strongly preferred
15

Market Access European Modeling Manager Resume Examples & Samples

  • Manage country-specific model adaptation processes, to deliver finalized model and associated materials on time to affiliate team and EU+ product brand lead
  • Training affiliate colleagues on ore model structure, data inputs, and interpretation of results
  • Advising affiliates on use of data sources, assumptions and inputs
  • Discussing findings and the impact of results with brand leads and affiliates
  • Act as conduit between global market access and EU+ affiliates for delivery and presentation of other health economic tools including mixed treatment comparisons
  • Understand networks and analyses in depth and brief affiliates on appropriate use
  • Manage requests from affiliates for MTCs / Indirect comparisons
  • Ensure that appropriate comparative efficacy data is utilized in economic models
  • Develop the technical elements of new tools/models specifically for the EU+ region
  • Provide input into global model development at critical decision points so that EU+ perspective is accounted for and models delivered are fit for purpose
  • LI-POT2
  • 4 years’ experience in technical market access consulting and/or modeling role within pharmaceutical industry
  • Strategic acumen to understand local situation and ability to recommend best type of model
  • Communication and cross-cultural skills; experience in a multicultural, multifunctional environment an advantage
  • Demonstrated experience of time, budget and stakeholder management
  • Exposure to aspects of HTA and reimbursement processes, e.g. analysis, model building, payer interactions, price negotiations
  • Technical skills for model adaptations, running and interpreting analyses. Proficiency in Microsoft Excel; specialist health economics software an advantage
  • Previous experience in managing and working with network meta analysis
16

Manager, GRC & User Access Controls Resume Examples & Samples

  • Effectively interact with Company staff to properly evaluate and increase understanding of the Company and its Finance and IT related operations
  • Lead the analysis and remediation of user access and control processes & procedures to ensure compliance to IT General Controls (ITGC) that ensure financial data is accurate. Provide accurate and timely metrics on the IT related control processes of the Company
  • Maintain a current understanding of SOX requirements, systems control and basic SEC and IRS reporting guidelines as they relate to SOX controls. Own, define, ensure execution and communicate the results of ITGC SOX compliance standards, as well as deliver user access provisioning services with a special focus on SAP Security. Coordinate with Internal Audit for ongoing Sarbanes-Oxley (SOX) auditing, being the primary point of contact with internal and external audit teams
  • Lead overall design and management of the ITGC risk and control framework for all transactional systems of the company including their underlying operating systems and databases. Includes governing change management, system operations, and logical access processes
  • Provide functional and technical leadership in SAP role strategy, design, testing and maintenance. Lead logical access process design and security design with special attention required for SAP environments. Leverage knowledge and experience with SAP’s GRC module to effectively design, implement and manage ongoing changes of user roles. Oversee the planning and coordination of key audit/risk related activities such as Segregation of Duties, critical transaction reviews, and periodic User Access reviews, including mitigation activities
  • Oversee the planning and coordination of key audit/risk related activities such as Segregation of Duties and critical transaction reviews, including mitigation activities. Oversee and coordinate governance related security initiatives intended to mitigate the risk to the high value information assets of the company
  • Perform cross-functional collaboration with the other members of the information security teams to manage the identification, mitigation, resolution, and acceptance/deferral of information security risks to the company
  • Lead a staff of Security Analysts that process role add/change/delete transactions in the company’s Identity and Access Management (IAM) system as well as provisioning the approved access in the associated system, especially in SAP
  • Demonstrate proficiency in the use and understanding of financial analysis and reporting tools, including the ability to successfully plan and execute expenditures within budget, and to develop and interpret financial assessment reports
  • Maintain an open candid relationship with IT and Finance leadership keeping them fully informed on all important matters and making suggestions and recommendations for improvement in the Finance and IT related operations of the Company
  • Performs other related duties within job scope as assigned by supervisory personnel
  • 7+ years of progressive experience in IT functions, ITGCs, user access provisioning, internal audit, public accounting, and/or general accounting/finance
  • Expert knowledge of SAP Security, including the SAP GRC module, construction of roles and implications on ITGCs, is mandatory
  • Experience implementing an identity and access management (IAM) system highly desirable. Position will play a key role in selecting, implementing and deploying a new IAM system
  • It is desired that the candidate be a Certified Internal Auditor or has interest in progressing toward certification
  • Strong customer focus and analytical thinking ability
  • Strong interpersonal and communication relationship skills, with the ability to stand firm on principles and lead through influence
17

Manager Onsite Access Resume Examples & Samples

  • Bachelor’s degree; equivalent combinations of education and experience may be considered in lieu of the degree requirement
  • Five (5) plus years overall experience in integrated healthcare system in any aspect of access services or related position, including three (3) plus years’ experience in management
  • Working knowledge of Revenue Cycle processes with emphasis on Front End including Registration, Scheduling and Insurance Verification and reimbursement contracts
  • Demonstrated knowledge of HIPAA, CMS, EMTALA and JC rules and regulations; monitoring and adherence to regulatory requirements including HIPAA, CMS, JC, EMTALA and others
  • Standardizing complex and disparate practices and maintaining common processes
  • Process improvement methodology, change management, operational improvement in complex systems
  • Flexible staffing models including staff scheduling to volume and cross-training to optimize productivity and employee satisfaction
  • Mentoring and coaching/counseling; optimizing workflow processes with emphasis as they relate to complex computer systems
  • Leadership ability to build and maintain high functioning teams
  • History of proactively identifying, resolving and escalating issues that impact business outcomes
  • Demonstrated strong and persuasive verbal, written and interpersonal communication skills, showing good decision-making skills based upon a mixture of analysis, experience, and judgment
  • Flexibility in undertaking travel both in and out of state
  • Bachelor degree in Business Administration or related field
  • Epic Healthcare Systems experience
  • Certified Healthcare Access Manager (CHAM) or Certified Revenue Cycle Professional (CRCP)
18

Manager, Global Market Access Resume Examples & Samples

  • Development & implementation of robust reimbursement strategies - coding, payment, and coverage
  • Production of, in collaboration with health economic professionals, appropriate health economic studies, models and publications to support the economic justification of the portfolio
  • Management of Health Technology Assessments (HTA’s) performed by health systems and payers globally. These HTAs are scientific assessments, used as the foundation of coverage policies for technologies, diagnostics and therapies in independent markets
  • Deep, detailed knowledge of clinical and economic evidence for the Growth Franchise technologies, including the ability to heavily influence the franchise evidence strategy based on payer and provider needs
  • Translating the dynamic health reform initiatives in key markets for internal stakeholders such as Marketing, R&D and Clinicals, to provide critical insight on stakeholder value propositions and incentives throughout the product development and market launch phases
  • External negotiations with key health systems, ACOs, and national health system stakeholders (globally) to engage in commercial clinical activities to validate clinical outcomes and economic advantages delivered from Boston Scientific product and service offerings
  • Development and management of technology and service pricing strategies, as well as alternative revenue pathways where traditional reimbursement models don’t fit Boston’s market offering
  • 8-10 years in the medical device industry with direct responsibility for commercialization activities, a solid knowledge / interest in reimbursement mechanisms, and a proven ability to leverage clinical evidence to convince external stakeholders to utilize technology or service offerings
  • A minimum of 3-5 years Medical Device Sales or Payer Relations experience preferred
  • Ability to sell ideas effectively to internal and external stakeholders
  • Positive and collaborative working style for effective interaction in team settings
  • Comfortable with changing priorities and an environment of continued change
  • Possess a background in the Healthcare Industry
  • Have a strong desire for continuous learning
  • Able to successfully work with unstructured, complex issues
  • Strong communications skills and experience developing interpersonal relationships with internal and external stakeholders
  • Ability to make effective decisions independently, and to work in a fast-paced environment with minimal supervision
  • High level of proficiency in MS Office platforms (Word, PPT, Outlook, etc.)
  • Strong Communication skills: ability to deliver a concise written/spoken message
  • Able to effectively interact with various levels of management
19

Manager Access Services Resume Examples & Samples

  • Upholds policies and procedures to ensure a seamless, exceptional patient experience across a broad range of customer touch points, processes, applications, and channels, including telephone, email, web chat, text and fax
  • Implements clinical areas’ strategic, financial and clinical priorities by deploying systems, process, and people oriented methods to improve access to care, including but not limited to appointment scheduling, registration, referral management, outreach, and customer service delivery
  • Coordinates with Senior Director to implement effective contact center management practices to increase revenues, reduce costs, and improve service quality
  • Ensures the recruitment, selection and retention of well-trained staff to meet the requirements and goals of access and intake. Ensures the implementation of a performance management process for staff thereby ensuring appropriate training, education and development of staff in accordance with organizational standards and defined service outcomes
  • Partners with training and development to provide role support and learning experiences for new employees. Acts as a role model and subject matter expert (SME), facilitates training, and knowledge transfer
  • Establishes scheduling and registration proficiency, accountability and adherence to policies, standards of care, safety and security regulations
  • Develops programs and strategies to monitor the quality of customer service and leads continuous process improvement initiatives
  • Collaborates with other managers and team leads to coordinate and supervise division(s); ensures adequate coverage, effective resource management, and completion of projects
  • Demonstrates leadership and influence through rounding, mentoring, coaching, and support to team members. Supports and facilitates staff professional development and appropriate training, education and development of staff in accordance with organizational standards and defined service outcomes
  • Manages and upholds Access Center performance metrics and holds team members accountable for attainment of goals
  • Ensures own compliance with all Children’s Hospital of Philadelphia policies and procedures
  • Ensures own compliance with all department policies and procedures
  • Works collaboratively with colleagues and leadership across the enterprise to meet goals and objectives
  • Performs other duties as assigned/required
20

Manager, Pre Access Service Resume Examples & Samples

  • Manages staff, processes and systems and handles activities that relate to: Scheduling,
  • Provides guidance and direction to assigned staff to ensure effective integration and coordination of departmental work activities and quality job performance. Pre- Registration activities, including Medical Necessity Screening (LMRP/LCD Review),Insurance Eligibility/Benefit Verification, Service Authorization (Pre-Certification/Referral),Pre-Service Collections; Pre-Service Financial Counseling and Pre-Service Eligibility Assistance; dissemination of patient information; and support coverage of other departmental functions. Provides guidance and direction to assigned staff to ensure effective integration and coordination of departmental work activities and quality job performance. Serves as technical advisor and resource to staff
  • Manages local PHS schedule database administrator or directs local liaison to work with TIS to manage PHS database
  • Leads the redesign of Patient Scheduling, Pre-Registration/Financial Clearance and intake processes and systems to improve service, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes
  • Manages timely and professional follow-up to customer complaints and issues; and Ensures problem resolution and corrective action for long-term solution, coordinating such effort across intra and inter-departmental channels
  • Education: Bachelor’s degree in Healthcare or Business Administration, or a related field
  • Experience: Three (3) to five (5) years of current Patient Scheduling, Registration, Financial Clearance, Financial Counseling, Case Management/Utilization Review and/or clinical experience with documented evidence of performance achievement. Three (3) to five (5) years supervisory experience required. Experience in a complex, multi-site environment preferred
  • Proficient in the use of PHS scheduling, Patient Registration/Patient Accounting systems and related software systems. Must be proficient in the use of Microsoft Office business software
  • Medical scheduling experience and extensive customer service background is required
  • Working knowledge of Medical Terminology and CPT4 coding required. Medical Terminology and Working knowledge of computer operations and electronic interfaces is required. Experience with call center technology is highly desirable
  • Knowledge of patient scheduling, medical necessity review and registration/intake processes and systems; insurance eligibility/benefit verification, precertification/authorization and pre-service collections processes and systems; regulatory and 3rd party payer issues and requirements. Ability to negotiate with insurance vendors, medical directors, and 3rd party payers when appropriate
  • Exhibits critical thinking, problem solving and decision making skills. Strong quantitative and analytical abilities to process and display data
21

Manager, Identity & Access Resume Examples & Samples

  • Drive the Manulife global Identity and Access management (I&AM) program in Asia division
  • Liaise with HR and Technology partners to re-design the ID provisioning and de-provisioning workflows in order to comply with global standard and local regulations
  • Collaborate with IRM shared services team ensure all internal OLA/SLA are properly reviewed
22

Category Manager, Access Networks Resume Examples & Samples

  • RAN Equipment and Software
  • Small Cells Equipment and Software (in-door, outdoor, pico, etc.)
  • Wireless Equipment (RF Antennas, Microwave, Active DAS, combiners, In-building Antennas)
  • DC Power Equipment and batteries
  • Cabinets and pedestals
  • Towers and steel structures
  • Cables, connectors, and associated consumables
  • Creates and maintains comprehensive category strategies based on category historic spend, top suppliers, marketplace intelligence, new entrants, disruptors, issues, gaps, opportunities, innovations, new products, industry trends, competitive intelligence, commercial models, delivery models, best practices, business direction, budget requirements and other factors. Takes full end-to-end ownership of the overarching and integrated spend category strategy to drive category transformation and short / medium / long term saving targets
  • Acts as the primary interface to key category business stakeholders
  • Drives relationships with key suppliers
  • Identifies cost savings objectives for the category and drives the total cost of ownership reductions
  • Manages the analysis of spend data to assist with the identification of sourcing and cost take-out opportunities
  • Assist in additional analytical related activities including but not limited to compliance, catalogue adoption rates, procurement metrics and dashboards, etc
  • Deep knowledge of category, market trends and impacts to cost structures
  • 5+ years of relevant work experience in the telecom industry preferably in a Wireless and/or Wireline access network role (vendor or operator), or managing a network category in a procurement setting
  • University/post-secondary degree required in engineering, computer science, business, commerce or economics. An MBA or M. Eng. is desirable but not required
  • Strong relationship building and business acumen are required. Needs to be able to quickly establish credibility and influence with business stakeholders
  • Excellent interpersonal and communication (verbal and written) skills. Ability to communicate / present complex topics to executive leaders and to “sell” by influencing their thinking and decisions. Ability to deal effectively with ambiguity and resolve multi-party conflicts to get to the “right answer”
  • Must be a motivated self-starter and quick study of complicated technical topics
  • Experience leading high level negotiations for technical products and services
  • Proven ability to work in a fast-paced, changing environment
  • Demonstrated mastery of Strategic Sourcing practices is preferred but not mandatory