Life Insurance Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the life insurance job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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L Quigley

Luella

Quigley

586 Ian Glen

Chicago

+1 (555) 205 9511

586 Ian Glen

Chicago

Phone

p +1 (555) 205 9511

Experience Experience

Los Angeles, CA

Life Insurance Agent

Los Angeles, CA

Hilpert, Christiansen and Hane

Los Angeles, CA

Life Insurance Agent

Establishing programs designed to retain existing member clients, trigger advance follow-up periods and regaining business that has lapsed
Contribute thoughts for improving the sales and marketing efforts of this rapidly growing business
Assisting clients in processing claims
Quoting and preparing life insurance policies
Preparing changes to life insurance policies including; change of beneficiary, change of ownership and upgrade in amount or type of policy
Handling inbound/outbound calls and answering questions from members interested in life insurance and financial products
Calculating and quoting premium rates for specific policies

Chicago, IL

Life Insurance Actuary

Chicago, IL

Hammes Group

Chicago, IL

Life Insurance Actuary

Assists in the development of models for reinsurance ceded
Supports L&P’s in-force management activities by creating ad-hoc models to provide financial analysis of strategies and alternatives
Identifies and executes process improvements and leads organizational process changes within L&P to streamline economic capital reporting
Develops, maintains and monitors dynamic validations of actual vs. projected results
Assists with the evaluation of modeling and projection results for all reporting bases
Monitoring the ongoing performance of structured reinsurance/ILS assets within the existing Life ILS portfolio
Development and maintenance of certain quantitative methodologies, tools and processes

present

Houston, TX

Regional Manager Life Insurance

Houston, TX

Fahey-Johnson

present

Houston, TX

Regional Manager Life Insurance

present

Work with Advisers in the team to achieve excellent business results through continuous people development and mentoring activities
Manage and drive the turnaround time in terms of targets for life, investments and short term insurance to ensure a high sales performance within the region
Conduct meaningful Performance Development discussions with Advisers and ensure that agreed action plans are implemented
Create effective workforce plans and recruitment demand plans for own region
Own and agree corrective action items arising out of Compliance, Internal Audit and/or Management Assurance findings
Manage regional budgets including signing off of invoices and quotes within mandate
Ensure that all poor performance is addressed

Education Education

Bachelor’s Degree in Business Administration

Harvard University

Bachelor’s Degree in Business Administration

Skills Skills

Excellent leadership and management skills
Excellent communication (written and oral) and interpersonal skills
Strong passion for serving Insurance clients in their effort to successfully transform their business
Deep interest in and knowledge of emerging trends impacting/likely to impact insurers, distributors and customers
Demonstrated leadership to successfully deliver management consulting and transformation efforts, leading multi-disciplinary teams including client team members
Proven ability to work creatively and analytically in a problem-solving environment Proven record of effectively collaborating across areas of business and disciplines to formulate creative yet pragmatic business solutions
Business capability benchmarking and blueprint development
Developing and sustaining strong relationships with clients’ business leaders Proven ability to build, manage and foster a highly motivated, team-oriented environment and actively guide and mentor people
Business capability realization solution and roadmap development
Technology consulting program execution

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Products Manager Life Insurance GEM Resume Examples & Samples

Life Insurance and/or Wealth Planning know-how
Ability to understand both clients' and bankers' needs
Project and product management experience
Strong interpersonal skills combined with an independent working style
Ability to question the status-quo in a constructive manner
Winning personality, ability to communicate own enthusiasm

Life Insurance Underwriter Resume Examples & Samples

Provide efficient underwriting, overall risk assessment and risk management analysis
Underwrite life insurance applications to determine a risk assessment and pricing in accordance with company underwriting guidelines
Interpret and evaluate medical records, medical test results, consumer information reports, and financial information
Underwrite in force policy changes, such as reinstatements, rate reductions and smoker changes
Order, receive, and review underwriting requirements necessary to process these requests
Work closely with Chief Underwriter and Medical Director to increase knowledge and experience in underwriting and medical knowledge
Bachelor’s degree in a related field
5+ years of underwriting experience, understanding and evaluating medical, financial and other application information, as well as knowledge of legal ramifications regarding decisions made on applications
Knowledge of reinsurance agreements
Articulate verbal and written skills with the ability to communicate with and adapt to diverse individuals within multiple levels of the company
5 years of life insurance underwriting for a direct carrier with annual volume of new business between 10K to 25K applications
Claims / mortality experience
Vendor management experience
Team leader experience
Strong listening skills with the ability to resolve conflicts
Critical thinker with the ability to evaluate and solve complex problems
Strong negotiation skills with the ability to influence at all levels in the organization

Life Insurance Operations Specialist Resume Examples & Samples

New business administration, compliance checks (KYC, AML, Tax), investment controls
Specification and testing of IT system changes
Professional education in commercial or business administration, ideally with a high school degree (Berufsmaturität in Switzerland) or a Bachelor in Business Administration
Several years of work experience in a sales support or back office function in a bank or life insurance company
Experienced in customer service, including telephone helpline and correspondence to clients and relationship managers; strong client focus and service oriented attitude
Experience in compliance (KYC, AML) and client due diligence checks
High level of proficiency in the use of IT tools: workflow systems, insurance administration or accounting systems
Self-starter, readiness of mind, fully reliable and responsible, self-contained, well organized, flexible, able to work under pressure

Life Insurance Operations Specialist Until June Resume Examples & Samples

Expert level product advice and support for UBS client relationship managers, primarily in the UK market
Support of client advisors in case of complex transactions
All tasks during the lifecycle of an insurance contract, including existing business transactions, recurring controls, client correspondence, risk management and control activities
Project work in the area of process, control and tool development
Languages: fluent (business level) in English and German

Research Associate Life Insurance Resume Examples & Samples

Develop an expertise in the Life Insurance / Asset Management sector
Support and answer client queries as they relate to the sector
Assist in the development and detailed modeling of company specific financial models
Help maintain and develop sector specific databases
Coordinate, generate and maintain research reports, presentations and databases
Help coordinate quarterly and year end reporting initiatives
Participate in and assist with morning comments
Provide research support to analyst as required
Assist with special ad-hoc projects, presentations and initiatives as assigned
Proactively identify operational risks/ control deficiencies in the business
Review and comply with Firm Policies applicable to your business activities
Escalate operational risk loss events, control deficiencies and risks that you identify to your line manager and the relevant risk and control functions promptly
Business curriculum, including MBA, CFA or undergraduate degree with a focus on Business, Mathematics or other quantitative fields
Strong accounting and finance background would be an asset
Superior customer service focus and attitude for internal and external clients
Ability to perform under pressure and meet time sensitive deadlines, sometimes for extended periods of time
Commitment to task and an attention to detail
Strong PC skills specifically in Microsoft Office applications and sourcing data from the internet and various technology publications
Ability to prioritize work and multi-task responsibilities
Self starter - must be organized and able to work independently
Excellent writing and communications skills
Good personal skills and the ability to work and coordinate effectively within a team environment
Previous exposure to the capital markets or experience within the Life Insurance / Asset Management sector a definite asset but not specifically necessary
Good understanding or financial/stock market also an asset
NYSE Licensing Requirements – Series 7, 63, 86, 87
LI-DF2

Life Insurance Actuary Resume Examples & Samples

Assists with the evaluation of modeling and projection results for all reporting bases
Provides analytical support by evaluating and developing experience assumptions for use in projections including mortality, lapse, premium persistency and policyholder behavior
Assists in the development of models for reinsurance ceded
Develops, maintains and monitors dynamic validations of actual vs. projected results
Supports L&P’s in-force management activities by creating ad-hoc models to provide financial analysis of strategies and alternatives
Supports appointed actuary activities related to L&P’s captive insurers
Leads/supports the development and implementation of Principle Based Approaches for valuation of L&P’s new life products and captive compliance with Actuarial Guideline 48
Reviews L&P’s compliance with Actuarial Guideline 38 sections 8c and 8d
Leads/supports unlocking analysis on FAS 97 products
Leads/supports evaluation and implementation of IFRS 4 Phase II
Develops/reviews in-force and new business projections for Budget/Medium Term Plan/Capital Planning
Contributes to valuation and modeling conversions to new platforms
Leads/supports L&P’s XXX Certifications
Identifies and executes process improvements and leads organizational process changes within L&P to streamline economic capital reporting
Monitors and analyzes developments in actuarial techniques, laws and regulations applicable to company operations, and competitive developments in the marketplace
May represent the company on industry and professional committees and/or with regulators
May supervise a small team of employees
Bachelor’s/Master’s degree in Math, Finance, Actuarial Science, Statistics or related field
FSA accreditation with 5-10+ years of actuarial experience in life insurance
Experience with valuation/financial reporting/modeling of life insurance business
MAAA accreditation
5+ years actuarial experience in life insurance valuation and/or financial reporting
5+ years experience in modeling/projections
Consulting experience highly desirable but not required
Extensive knowledge of life insurance products
Considerable knowledge of IFRS (GAAP) financial reporting requirements including FAS 60, FAS 97, FAS 133 and SOP 03-1
Ability to contribute effectively within large project teams
Ability to work on multiple concurrent projects with a high level of focus and organization
Finds creative solutions to standardize and automate processes
Effectively deals with change
Power user of Excel including VBA and considerable expertise with database applications (Access, Oracle, SQL or equivalent technology)
Extensive knowledge of US GAAP FAS 97 and SOP 03-1
Possesses the self-motivation and intellectual curiosity to seek out unique solutions to a wide array of actuarial problems
Skilled at quickly developing unique solutions to complex developing issues
Thrives when working under pressure and with time constraints to effectively accomplish objectives

Customer Delivery Executive Life Insurance Resume Examples & Samples

Accountable for the delivery of all services and solutions at small to medium account(s) in single or multiple sites
Takes the lead role in managing customer relationships
Responsible for managing Delivery team members, which may include lower level leaders
Manages multiple third-party partners in the successful delivery of technical solutions
Resolves escalated problems to maintain strong customer experience levels
Responsible for assigned customer relationships and delivery for medium to large engagements with revenue up to $25m

Product Manager Life Insurance France Resume Examples & Samples

Experience in project management within the financial industry
Winning personality with the ability to communicate own enthusiasm
Persevering and tenacious attitude, high energy level
Interest in wealth management topics in general
Fully operational in both French and English languages

BB&T Life Insurance Resume Examples & Samples

Interface with Private and Financial Advisors and assist them with any questions they may have as it relates to the insurance process
Assist in the policy review process, including requesting in-force ledgers, requesting appropriate illustrations and producing final presentation documents
Communicate directly with the clients and assist the Insurance Strategist in the placement of life, disability and long-term care products
Provide educational material to advisors and clients
Produce client presentations
Provide support during the new business and underwriting process
Provide illustration support to the Scott & Stringfellow Financial Advisors assigned to the territory
Coordinate Advanced Market Support required by the S&S Financial Advisors
Provide weekly and monthly reporting for the designated region
Have a complete understanding of the insurance process and the commission payout structure for each channel serviced by the Insurance Strategist
Ability to provide BB&T’s Perfect Client Experience to both internal and external clients
Effective time management skills
Four year college degree in business or equivalent education
2 years work experience in the life insurance industry
Experience with database management systems
Intermediate level skill in use of Microsoft Word, Excel and PowerPoint
NASD Series 6 and 63 and Life and LTC licensing preferred

Retail Life Insurance Claims Leader Resume Examples & Samples

Lead and govern the claims management approach and customer experience
Monitor and manage lead indicators of claims portfolio risk and performance metrics
Build and maintain effective relationships to contribute to the ongoing development of our insurance offers
Develop and maintain a proactive customer service approach and improvement culture
Act as an escalation point and decision maker on complex claims related complaints
Monitor claims activities and identify trends and opportunities through customer insight
Develop and implement initiatives related to our claims approach, customer experience and quality
Actively lead, engage and develop the team to manage daily and future volumes to meet quality and productivity outcomes, whilst ensuring exceptional customer service levels

Senior Legal Manager Life Insurance Firm Resume Examples & Samples

Bachelor degree in Law or related discipline
Qualified lawyer with at least 6 years post qualification experience preferably gained in insurance/financial institutions
Working knowledge in Insurance Companies Ordinance, Banking Ordinance, Securities and Futures Ordinance, good understanding of the Hong Kong regulatory framework in respect of financial institutions is preferred
Good interpersonal, communication, analytical and bilingual drafting skills
Detail-minded, mature and confident
Self-motivated and able to work in fast paced environment
A good team player & able to work proactively & independently
Proficient in spoken and written English & Chinese (Cantonese & Mandarin) - mandatory
Candidate with less experience may be considered as Legal Manager. **

Assistant Legal Manager Life Insurance Firm Resume Examples & Samples

Bachelor Degree in Law or related discipline
At least 4-6 years relevant legal working experience
Qualified lawyer with experience preferably in insurance/financial institutions (ideal but not a must). Open to non-qualified lawyers
Good understanding of Insurance Companies Ordinance, Banking Ordinance, Securities and Futures Ordinance, and the Hong Kong regulatory framework in respect of financial institutions is highly preferred
Detail-minded, self-motivated and able to work in fast paced environment

Temporary Administrative Assistant Corporate Life Insurance Administration Resume Examples & Samples

Provide primary administrative support to Stamford, CT team
Sort and take action on inbound US Mail and Overnight packages
Daily restocking and or organization of office supplies
Log receipt of Life Insurance Death Certificates (Enter into internal Westport systems)
Process Life Insurance Beneficiary Changes (Enter into internal Westport systems)
Provide telephone coverage – act as contact for absent Associates, take accurate messages, know whereabouts at all times, handle urgent calls with appropriate judgment
Support other administrative personnel in filing activities, office or printer supply inventories, open/distribute and prioritize incoming mail, faxes and other correspondence as requested
Utilize Microsoft Outlook to manage conference room schedules, department schedules, and handle meeting logistics
All other duties and project work as assigned
Bachelor’s degree or completion of a secretarial business school, strongly preferred
Three plus years of Administrative Assistant experience
Highly proficient in Microsoft Office Suite; strong document formatting skills in MS Word
Solid time management and organizational skills
Must be a team player who can take feedback as well as give it
Pleasant and professional telephone manners
Ability to work independently and with other Assistants
Capable of working well under pressure and able to meet deadlines
High attention to detail along with the ability to multi-task

Product Specialist Life Insurance Resume Examples & Samples

University degree in Law, Economics, Business Administration or equivalent
Several years of working experience in a Life Insurance related environment or a law firm
Knowledge about life insurance regulation and relevant tax laws for as many countries as possible
Product management experience
Fully operational in German and English
Ability to work in a self-directed manner and with a high energy level

Life Insurance Middle Office Specialist Resume Examples & Samples

Restructuring of the current account and deposit setup for the life insuranceinvestments . The restructuring includes opening and closing of accounts and deposits, transfer of securities, balancing of accounts, execution of buy and sale orders, handling of documents etc
Workflow tracking and case handling in order to monitor the progress of the migration of accounts
Act as the interface between the front desk in Lugano, the project Manager for the Italian market, bank and insurance Operations, etc
Several operational support activities in the area of the administration of life insurance contracts, with the opportunity to acquire knowledge on the run the bank and life insurance activities
Professional education in commercial or business administration, ideally with a high school degree (Berufsmaturität in Switzerland)
Several years of work experience in a back office / Client Advisor suport function of a bank, familiarity with the relevant bank account opening and closing, securities transfer,order management tools and processes. Optionally experienced in a life insurance or financial services broker company
High level of proficiency in the use of IT tools like bank account administration tools, MS office etc
Languages: Italian (native or fluent) as well as good knowledge in either German or English
Self-starter, readiness of mind, fully reliable and responsible, self-contained, well organized, flexible, able to work under pressure and with high carefulness

Internal Sales Consultant, Life Insurance Resume Examples & Samples

Training & Education - Consult with financial advisors about all aspects of product & services to match the most applicable combination of practice management, economics, features and functionality to the client's needs
Case Consultations & Design – Consult with advisors to understand client needs, provide case design, risk class assessment, illustrations and recommends of suitable products and carriers to meet those needs. Assure appropriate sales materials are packaged to the advisor and engage them to help them understand and make adjustments to the case as needed. Engage with advisors to help them offer and sell the products
Advanced Concepts & Marketing- Provide overview of advanced sales concepts, consult with carrier wholesalers and refer cases to our Business Development officers or Premier Case Service as necessary. Assist business development by developing awareness of events, initiatives and responds to questions surrounding them. Particpate in recruiting events
Articulate market and economic impacts as well as the technical investment characteristics of portfolios and underlying securities
Consult on supporting technology including portfolio analytic tools, investor presentation and proposal tool, annuity tools, and LPL BranchNet management/trading tools
Articulate our value proposition and four pillars of support and provides an overview of advanced sales concepts
With little direct supervision, problem solve a myriad of issues relating to compliance, operations, and technology concerns
Assist advisors with analyses of existing prospect portfolios
Through training maintain up-to-date job knowledge on proposal tools and other resources that assist advisors throughout the sales and service process with investors. Maintain current knowledge and understanding of LPL's offerings, Sponsor products, market dynamics and industry trends, etc
Work collaboratively across business units to provide service and to facilitate cross referrals
Participate in appropriate professional development activities to best provide support to advisors and their clients which may include pursuit of certain professional designations and continuing education
Bachelor’s degree in Business, Economics, Finance, or related
Life & Health license, Series 7, Series 6, Series 66, or 63/65
3-5 years in a related sales or consulting function
Very strong knowledge of Life Insurance products, general brokerage background helpful
Demonstrated excellent customer service skills including communication skills (both verbal and written)
The ability to multitask and follow up, as well as the ability to maintain a positive client experience while diffusing tense situations
Demonstrated ability to use independent judgment to make decisions and solve problems
Demonstrated ability to excel in a fast-paced, client- centric team consultative environment encompassing multiple disciplines and product lines
Demonstrated drive for professional growth and development

Life Insurance Case Manager Resume Examples & Samples

Receives and reviews new insurance applications for missing information, i.e., forms, signatures, policy criteria, etc., prior to submission to the insurance carrier
Conducts regular follow-up via phone primarily and email and/or fax secondarily, on all outstanding underwriting requirements
Organizes and prioritizes workload to ensure case is processed, issued, and placed in a timely manner while maintaining frequent communication to manage customer expectations appropriately
Maintains internal processing database to document work activity and communication on all assigned cases
May have responsibility for reviewing issued insurance policy for accuracy before mailing

Life Insurance Agent Resume Examples & Samples

Provide exceptional customer service and build strong client relationships
2 years of proven retail life insurance sales success
Active life insurance license in at least one state
Strong listening / communication skills, especially over the phone
Ability to multitask by talking, using technology, and listening
Ability to uncover needs through questioning techniques
Experience in a retail call center a plus

Macquarie Life Insurance Medical Tele-interviewer Resume Examples & Samples

Contacting and interviewing clients with pending Insurance applications over the phone (at pre-agreed times)
Using your nursing skills to provide an understanding call environment and to gain the trust of the client in discussing their medical information
Collating responses and preparing precise notes for Underwriting Assessment
Working on a range of health and medical written information materials to provide to clients
Providing phone based support to clients with the aim of managing certain health and medical conditions and improving outcomes
Current nursing registration (RN) with the Australian Health Practitioner Regulation Agency

Product Manager Life Insurance Italy Resume Examples & Samples

Experience in the Italian life insurance business with good know-how of the legal and fiscal framework
Willingness and ability to learn
Fully operational in both Italian and English

Financial Accountant for Life Insurance Company Resume Examples & Samples

Recently qualified /or in the final stages of accounting qualification
3 + years Life insurance experience desirable
Experienced with advanced financial spreadsheet functions
Critical Thinking
Business / Financial Services industry Knowledge
Organizational Knowledge
Detail Oriented
Ability to follow through and complete assignments with limited supervision
Initiative and self motivation
Knowledge of relevant statutory & GAAP accounting principles

Claims Analyst Life Insurance & After Tax Annuities Resume Examples & Samples

Review notification of death via Corporate Workflow or other workflow system and determine whether claim is within the contestable period and therefore in need of alternative handling
Research historical file to determine beneficiaries of record
Communicate with beneficiaries and/or their representatives via email, telephone, or in writing in order to facilitate the claims process
Review and respond to inquiries from external contacts such as medical facilities, record copy services, and attorneys’ offices
Prepare letters/forms and mail packages
Process payment of claim and forward for tax reporting as warranted
Bachelor degree or equivalent of 5-plus years of customer service experience
Possess in-depth knowledge of life insurance and after-tax annuity products, including both fixed and variable products
Prior experience processing death, accelerated benefit, and/or disability claims
Strong comprehension of TIAA-CREF life insurance/ATA products and policy provisions
Ability to use business applications such as Corporate Workflow/Master Index Tracking, Power Image, Automated Work Distributor, Accenture Life Insurance Platform, SIEBEL, MOBIUS, and Microsoft Office (Outlook, Word, Excel)
General knowledge of unclaimed property and escheatment regulations
Broad understanding of illness, disease, and disability and related medical terminology
General knowledge of prescription drugs and their interactions
Capacity to represent company during claims litigation
Demonstrated progression in LOMA
Excellent interpersonal skills to effectively work as part of a team
Strong organization and time management skills; including follow up and completion

Life Insurance Resume Examples & Samples

Responds to written inquiries such as correspondence
Photocopies and files reports and documents. Types forms or labels as required
Processes and tracks a variety of forms and/or mail. Processes transactions to ensure efficient and accurate processing of data
Interprets, audits, and reconciles reports for accuracy or completeness. Prepares and maintains reports for management and clients
Expedites in-house processing of checks, invoices and/or other transactions; performs additional follow-up when necessary to meet client standards and service level agreements
Prepares deposits as required
Two or more years of clerical, processing, or cashiering experience
Experience working with business solutions software
Life insurance background - products highly desired
�Knowledge of reinsurance arrangements a plus �
Microsoft Office - Excel formulas, tables, pivot table knowledge highly desired; Access a plus
Great Communication skills
Interpersonal skills for answering telephones and employee interaction

Business Analyst With Life Insurance Industry Experience Resume Examples & Samples

Assists in planning and designing business processes; assists in formulating recommendations to improve and support business activities
Assists in analyzing and documenting client's business requirements and processes; communicates these requirements to technical personnel by constructing basic conceptual data and process models, including data dictionaries and volume estimates
Assists in creating basic test scenarios to be used in testing the business applications in order to verify that client requirements are incorporated into the system design
Assists in developing and modifying systems requirements documentation to meet client needs
Participates in meetings with clients to gather and document requirements and explore potential solutions
Executes systems tests from existing test plans. Assists in analyzing test results in various phases
Participates in technical reviews and inspections to verify 'intent of change' is carried through phase of project
Bachelor's degree in business administration, information systems, or related field preferred
Two or more years of business analysis experience
Experience working with the interface of information technology with functional groups within an organization
Experience working with business processes and re-engineering
Experience working with computer programming concepts and basic language
Interpersonal skills to interact with customers and team members
Presentation skills to communicate with management and customers
Ability to work in a team environment with multiple team members and the ability to multitask

Life Insurance Sales Consultant Resume Examples & Samples

Have Life Insurance sales experience
Have proven customer service retention skills
Have experience making outbound calls
Have experience of replying to customer queries via email
Be self-motivated
Be positive & enthusiastic
Enjoy working towards & exceeding challenging targets
Possess excellent interpersonal skills
Be able to work as part of a team
Be innovative and creative with ideas
Be able to work on separate project work

Life Insurance Medical Tele-interviewer Resume Examples & Samples

Using your skills to provide an understanding call environment and to gain the trust of the client in discussing their medical information
High client service standards and impeccable phone demeanour, written and interpersonal skills
A high level of initiative and self motivation particularly with regards to learning about risk assessments
Strong attention to detail, problem solving and planning skills, ability to prioritize
Proficient in the use of Microsoft Word, Excel and Outlook

Life Insurance Care Specialist Resume Examples & Samples

Provide assistance to financial advisors/agents in completing life insurance applications
Develop and maintain contacts at insurance carriers
Keep abreast of product updates and underwriting guidelines
Update life team on various issues related to underwriting
Work with licensing team on issues related to submitted business
Determine risk class quoted and review any medical information submitted with the application to ensure the PI currently qualifies for the quoted risk class
Communicate with insurance company regarding submitted applications
Update agency management system as case moves through underwriting process
Provide status updates via email or phone to financial advisors/agents
Review medical records to ensure all necessary items are received to avoid. delay and to determine if quoted risk class will still apply based on information obtained in medical records
Forward medical records to the carrier to match to client file and reviewed by the underwriter
Work with in-house underwriter to assess whether the risk class is appropriate based on information obtained and when cases are approved “other than as applied for.”
Assist financial advisor/agent in managing offers “other than applied for.”
Submission of informal applications for preliminary underwriting decision
Review of underwriting decision updating internal record to reflect final benefit and premium amounts
Back-up assistance for illustrations Second level review of submitted applications
Request updated illustrations for cases issued “other than applied for.”
Principles, practices, and procedures of general office concepts
Policies that govern personal life insurance operations
Process flows within specific assigned functional area
Regulations for specific assigned functional area
Communicating detailed information provided by insurance company to clearly provide financial advisors/agents with status and course of action
Relaying information to insurance carriers to help ensure best offers are received for clients
Identifying potential issues related to life insurance underwriting
Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases
Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
Use appropriate interpersonal styles and communicate effectively, both orally and writing, with internal associates and external contacts at all levels
Effectively gather all relevant information in order to analyze, research, and resolve business issues in order to make decisions
Analyzing data to identify discrepancies
High School Diploma or equivalent and a minimum of two (2) to four (4) years experience in the areas of annuities, life insurance, long-term care, and/or disability income products or financial services industry or customer service

Life Insurance Trainer Resume Examples & Samples

Contact Center knowledge/experience a plus
Cyberlife/WMA knowledge/experience a plus
Insurance Industry Knowledge: Life Policies
Work can be done remotely but candidates local to Nashville, TN or Jacksonville, IL are preferred
Conducts advanced level training courses, both on-site and virtual, for management and professional development to include lectures, web-based programs and hands-on sessions. Also offers train-the-trainer sessions to build instructor pool
Designs and develops professional, management and/or non-technical skills training programs and curriculums, both on-site and virtual, for employees. Works with applicable business unit/area to establish content, prerequisite skills and knowledge for trainees. Ensures that training courses address all levels of employee
Prepares lesson plans including developing and preparing training materials such as manuals, handouts, instructor guides and audiovisuals
Works with training management and business units to conduct needs assessments to ensure training needs are met
Gathers, reviews and analyzes course evaluations to determine effectiveness of training sessions. Recommends and implements approved revisions to course materials as necessary to improve training effectiveness
Reviews external training programs to determine feasibility of purchase as requested. Makes recommendations to management as appropriate
Bachelor's degree in business administration, organizational development, education, human resources or related field preferred
Six or more years of training experience
Experience working with communications practices, principles and procedures for both on-site and on-line presentations
Experience working with instructional design and adult learning and training methodologies
Previous training experience
Insurance knowledge/experience
Work can be done Remote anywhere with a preference for Nashville or Jacksonville
Good communication skills to develop training manuals and procedures
Good presentation skills to train and educate employees
Good interpersonal skills for interacting with all levels of employees
Ability to prioritize and meet deadlines
Ability to maintain high level of confidentiality regarding employee information
Ability and desire to actively pursue learning opportunities in the training fields
Ability to understand and apply federal, state and local changes to and/or new regulations/laws pertaining to human resources

Financial Life Insurance Operations Transformation Manager Resume Examples & Samples

Structures moderately complex sourcing propositions across processes, applications and infrastructure in conjunction with business strategy. Provides input into pricing of proposition
Creates complex client-specific process flow charts and templates, manuals, handbooks and other outsourcing documentation
Business Process Improvement Experience
Insurance Industry Experience
Knowledge of financial functions (accounting, tax, general ledger, financial feeds) workflow and requirements both individual and group
Knowledge of Life and Annuity products
Strong client orientation
Strong communication, presentation and facilitation skills
Ability to strategically assess clients' business and identify improvement opportunities
Willingness to travel

Complaints & Compliance Life Insurance Operations Transformation Manager Resume Examples & Samples

Identifies metrics to assess outsourcing effectiveness. Summarizes results and prepares reports for management
Seven or more years of business process outsourcing, consulting or systems implementation experience
Experience working with business processes
Business Analysis Expert
5+ years of life insurance experience
Proficiency with MS Office
Experience in complaint handling
Knowledge of life insurance regulations preferred
Knowledge of privacy practices & information handling preferred
Experience in Business Process Outsourcing a plus
Good organization and time management skills
Ability to conceptualize, design, develop and apply business and management consulting applications and services
Ability to define specific solutions within an abstract environment

Claims Life Insurance Operations Transformation Manager Resume Examples & Samples

Works in conjunction with the business development team in representing the company's outsourcing capabilities to potential clients. Accompanies sales team to client sites, gathers data, provides input and assists in client evaluation
Identifies additional product/services opportunities in client organization and follows up with client and/or business development team
Evaluates current, internal processes and maintains currency with industry trends and forecasts. Recommends and implements approved modifications and/or new processes to maintain competitiveness in the industry
Experience working with information technology applications and infrastructure
At least 5 years of life insurance experience - At least 3 years of death Claims preferred - Proficiency with MS Office (word, excel) - Experience in Business Process Outsourcing a plus
Leadership skills to guide and mentor the work of less experienced personnel
Good communication, presentation and facilitation skills

Life Insurance Operations Project Manager Resume Examples & Samples

Creates and implements project definitions, schedules, budgets, and objectives for medium to large sized projects of moderate complexity. Prepares statements of work for project engagements and monitors performance to ensure that project commitments meet contractual specifications. Determines need for and impact of changes in scope of project and makes recommendation based on determinations. Gains concurrence, approval, and consensus from stakeholders regarding the various project aspects, adjusts accordingly
Identifies appropriate resources and staffs projects. Organizes project team members to ensure communication and understanding of deadlines, assignments and objectives. Acts as the point of contact with client project management
Manages costs, schedules and quality by overseeing project deliverables. Ensures schedule and budget are met. Identifies need for changes and revises within established guidelines/policies as appropriate
Performs ongoing review of project status; identifies project risks. Develops, recommends and implements risk mitigation solutions as approved and as appropriate
Interfaces with team members and stakeholders to anticipate and manage changes to projects such as but not limited to, technical requirements, business requirements and schedule. Determines when additional resources are needed and implements same
Manages mid-level management clients, company management and project team expectations for agreed upon project performance by obtaining and providing project metrics. Recommends and implements changes or alternate paths based upon performance and metrics
Develops and makes presentations that could lead to expanded business opportunities. Participates in proposal efforts and sales calls to enhance opportunities for future business deals with client
Oversees assigned personnel for projects. Assigns work and provides direction with regard to timeliness and completion of project objectives. Addresses performance issues within prescribed guidelines. Provides performance input upon completion of project
Bachelor's degree in business administration, information technology, engineering or related field preferred
Six or more years of project management experience
Experience working with productivity and methodology tools that increase project efficiency and effectiveness
Experience working with administrative processes
Experience working with client vision, business objectives, and critical success factors
Experience in Life Insurance and Business Process Outsourcing a plus
Good creative, analytical and problem solving skills
Good interpersonal and presentation skills for interacting with team members, clients and company management
Good human relations and leadership skills to train, guide, motivate and mentor the work of project personnel
Basic negotiation skills to participate in new business development opportunities
Ability to handle multiple tasks simultaneously and switch between tasks quickly
Ability to manage medium sized projects
Ability to work in a team environment

Mail & Records Life Insurance Operations Transformation Manager Resume Examples & Samples

Provides complex analysis and documentation of client requirements to provide appropriate data to project development and implementation team for client(s)
Bachelor's degree in business administration, information technology, computer science or related field preferred
Business Analysis-Expert-2, Business Process Improvement (Competency)-Experienced-2, Insurance Industry-Experienced-2
At least 5 years of mail room (incoming mail, printers/inserters, outgoing mail) and records handling experience - Proficiency with MS Office (word, excel) - Experience in Life Insurance preferred - Experience in Business Process Outsourcing a plus

Senior Project Manager w / Life Insurance Exp Resume Examples & Samples

Creates and implements project definitions, schedules, budgets, and objectives for one or more medium sized projects of low to moderate complexity. Prepares detailed statements of work and gains concurrence and approval from stakeholders regarding various project aspects and adjusts accordingly. Participates in delivery assurance reviews to ensure adherence to project management policies and procedures
Assists in the staffing of projects. Organizes project team members to ensure communication and understanding of deadlines, assignments and objectives. Participates in work as applicable
Manages costs, schedules and quality by overseeing project deliverables. Ensures schedule and budget are met. May revise as appropriate
Performs ongoing review of project status; identifies possible project risks. Recommends and implements risk mitigation solutions as approved and as appropriate
Works in conjunction with team members and stakeholders to manage changes to technical requirements, business requirements and schedule of the project. Provides input on possible changes needed based on current project status
Manages client, company and project team expectations for agreed upon project performance by obtaining and providing project metrics. Recommends changes or alternate paths based upon performance and metrics
Four or more years of experience in project management
Experience working with project management methodology such as Catalyst including budget development, project planning, control and assurance methodologies, project management software and finance and accounting concepts and practices
Experience working with delivery assurance principles and appropriate procedures relevant to area
Experience working with techniques and approaches related to the architecture, development, integration, and deployment of project phases
Skilled in estimating and common project management desktop tools
Good leadership skills to train, guide and mentor the work of less experienced personnel
Creative thinking and problem solving skills
Ability to create and maintain formal and informal networks

Individual Life Insurance Customer Service Associate Resume Examples & Samples

Minimum of one year of customer service experience required
Ability to make educated, customer-focused decisions in a real time environment
Passionate about delivering a high quality, low effort service experience
Ability to elicit customer's needs accurately and efficiently
Prior experience in a call center environment is a plus
Prior experience in a financial services company is a plus
Ability to excel in a team environment as well as work independently
Must be able to learn, retain and leverage a large amount of technical information in a relatively short period of time
Must be receptive to developmental / performance feedback
Proficiency with a keyboard and Window-based applications
Proven self-motivation skills
Proven record of dependability
Organization and prioritization skills
College Degree is a plus

Life Insurance Resume Examples & Samples

Codes, tests, debugs, implements, and documents programs. Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user
Gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs
Researches and analyzes existing systems and program requirements, under periodic supervision
Designs programs for projects or enhancements to existing programs
Writes specifications for programs of low to moderate complexity
Assists in resolving production support problems. Develops and suggests alternative approaches to resolving problems
Develops test plans to verify logic of new or modified programs. Identifies issues as appropriate
Creates appropriate documentation in work assignments such as program code, and technical documentation
Conducts quality assurance activities such as peer reviews
Remains abreast of and researches industry technical trends and new development to maintain current skills and remain current with industry standards
Bachelor's degree in computer science, mathematics or related field preferred
Three or more years of experience in programming or testing
Experience working with appropriate programming languages, operating systems and software
Experience working with relational databases to facilitate programming software
Basic programming skills
Analytical and problem solving skills for design, creation and testing of programs
Interpersonal skills to interact with team members
Communication skills to work effectively with team members, support personnel, and clients

Life Insurance Resume Examples & Samples

Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication
Interfaces with team members, management, and customers in reference to customer service issues
Reviews client reports on a weekly basis to ensure data integrity; prepares and submits report to management
Answers telephones and responds to highly complex customer questions and/or forwards call to appropriate personnel
Monitors daily transactions to ensure policy and procedures are in accordance with service level agreement
Assists supervisor/manager with the day-to-day operations of the customer service area, including training and/or mentoring less experienced staff
Experience working with organizational functions and personnel
Nine or more years of customer service or other telephone experience
Strong business and analytical problem solving skills

Life Insurance Resume Examples & Samples

Conducts correspondence related to client requests for information
Evaluates available information to validate claims. Verifies policyholder information, policy effective dates, premium status and verification of claim eligibility
Identifies need for additional information; contacts appropriate source to obtain needed information. Verifies beneficiary or claimant information if claim is warranted. Identifies payment amount and obtains required management approvals for payment. Processes payment
Investigates moderate to highly complex claims and determines level or resolution if appropriate; advises claimant of status; assists in negotiating settlement and resolution of claim
Receives demand letters; researches and investigates claims, responds within individual parameters and escalates as appropriate
Enters insurance claims received electronically or in written form
Answers incoming customer calls regarding claim processing. Documents claim and associated history
Sends claim form to claimant for updating, correction or completion
Investigates simple to moderately complex claims and determines level or resolution if appropriate; advises claimant of status; assists in negotiating settlement and resolution of claim
Analyzes insurance and matured endowment claims to ensure compliance with organizational and government guidelines
Maintains an ongoing effort to determine and maintain equity with current claims trends
Conducts analysis of current claims trends and investigates means to improve claim processes. Recommends improvements and implements same as approved
Researches and investigates claims systems to evaluate potential impact to organization. Recommends adjustments or changes to systems as appropriate
Analyzes claims financial reporting practices and reconciliation for client companies. Identifies issues and recommends alternative courses of action
Fellowship of Life Health Claims (FLHC) Certification preferred
Four or more years of insurance/claims processing experience
Experience working with insurance and/or medical terminology
Experience working with appropriate claims processing procedures and documentation
At least 1 years of life insurance experience
Insurance Industry Knowledge: Health Policies-Conceptual/Trained-2, Insurance Industry Knowledge: Life Policies-Conceptual/Trained-2
Experience in death Claims preferred
Proficiency with MS Office (word, excel)
Good interpersonal skills to interact with team members
Good communication skills to communicate with clients
Good negotiation skills to interact with claimant
Ability to keep sensitive and confidential material private
Two or more years of auditing, accounting, contracts or information technology experience
Good data entry skills
Negotiation skills to interact with claimant
Bachelor's degree in insurance, business administration or related field preferred
Two or more years of claims experience
Experience with investigating internal claims practices
Experience working with appropriate claims processing procedures and documentation, and administrative procedures, legislative requirements, and medical principles as they related to examination and approval of life and disability insurance claims
Strong interpersonal skills to interact with team members
Strong communication skills to communicate with clients
Good human relations skills to provide leadership and work guidance to less experienced personnel

Multiple Life Insurance Actuary Openings Resume Examples & Samples

Oversees and conducts routine risk analyses and assists in conducting moderately complex risk analyses using mathematical modeling techniques and statistical concepts; determines probability and assesses potential risk
Summarizes and prepares reports on routine risk analyses to advise management of implications of analyses with regard to potential risk issues; provides potential courses of action
Assists in advising management on the administration of insurance scenarios to reduce liabilities and ensure regulatory compliance
Meets with clients to gather information regarding circumstances and potential risks in order to ensure clients are properly informed about insurance risks
Works with information technology professionals to develop systems to ensure compliance with requirements of regulatory bodies
Bachelor's degree in actuarial sciences or related field preferred
Three or more years of actuarial experience
Experience working with actuarial statistical methods
Experience working with insurance practices and regulatory policies
Good computer and statistical equipment skills
Ability to create and present actuarial science reports of findings
A minimum of 5 years of actuarial experience preferred
A good understanding of all types of life products including WL, Term, UL, annuities, VUL, ISWL and Indexed products
Experience working with products on an administration system, and experience with illustration software is a plus
Must be proficient in Excel, and experience with Access is preferred
Associate of Society of Actuaries (ASA)-Expert-2,
Insurance Mathematics-Experienced-2,
Microsoft ExcelExperienced-2

Head of Risk Services, MLC Life Insurance Resume Examples & Samples

Experience in developing and implementing Risk Frameworks
Developed commercial experience and judgement through prior experience in advisory/business partnership roles
The ability to deal with all levels within the organisation and build relationships across business
Understanding of MLC Insurance business activities and strategies
Appropriate interpersonal skills for board and regulator interactions
Good understanding of regulatory requirements within an insurance business environment and specific to relevant business unit products and processes
Actively promotes the Risk brand through behaviours and cultures as well as through adding value to the business
Ability to look at something with an "end to end" perspective
Works collaboratively across teams
Tertiary qualifications in Risk Management, Accounting, Actuarial, Commerce, Banking, Economics, Finance or Law
Experience in financial services with specific experience in Insurance desirable
Prior experience in a risk role
Demonstrated experience in a previous role that has advised on/considered risk is required
Understanding of risk and regulatory frameworks

Manager, Risk Partner MLC Life Insurance Resume Examples & Samples

Prior experience in a risk-related role
Tertiary qualifications in Accounting, Actuarial, Commerce, Risk Management, Banking, Economics, Finance or Law
Experience in financial services with specific experience in Insurance (desirable)
The ability to deal with all levels within the organisation and build relationships
Strong understanding of insurance business activities and strategies
Strong interpersonal, leadership, communication and negotiation skills
Good understanding of regulatory compliance requirements within an Insurance business environment and specific to relevant business unit products and processes
Understanding of at least some of insurance, capital, technology, operational and asset risk

Compliance Advisory VP-unit Linked Life Insurance Resume Examples & Samples

To develop a Regulatory Compliance plan for the DC business which is created in conjunction with the business and addresses the objectives of the DC business and Regulatory Compliance and which adds value for our clients by protecting our shared interests and helps to develop a Compliance culture
Work with the Government Affairs group to understand the implications of EU proposals
Work with the Regulatory Engagement Team to ensure good communications and relationships with regulators
Provide support and advice on regulatory initiatives such as regulatory implementation, internal and external audits, thematic reviews and regulatory engagement
Work with the Compliance Monitoring Team to maintain a risk based monitoring plan for the DC Business
Work closely with other business areas including, but not limited to, SPM
Provide regular reports to BLL Board, BLL Management Committee and ESSC Management on Compliance matters
Provide regular reports to senior Compliance management team
Provide Regulatory Compliance advice wherever it is needed or requested on new or amended products and services
Provide daily oversight of permitted links and provide regular reports to FCA and PRA
Attend meetings and participate in working groups organised by the DC Business to proactively seek out information and identify areas of risk
Review, comment and subsequently sign-off all marketing material prepared in connection with the products and services of BLL
Provide support to the first line control functions based in the Service, Controls & Analysis team in Peterborough
Assist in reviews of Complaints to improve service and customer outcomes
Provide support to senior leads on specified compliance projects and initiatives, including for example new regulations, for instance, automatic enrolment, solvency II etc
Assist in communicating compliance issues to the DC business
Candidate should possess significant experience in a DC technical and/or compliance environment
A degree level education and a professional qualification such as Fellowship of the Chartered Insurance Institute (Pensions branch) and/or Fellowship of the Pensions Management Institute would be desirable
A strong working knowledge of insurance company organisation, unit-linked products, pension processes, regulation and legislation
Computer proficiency in Excel, Microsoft Outlook, Adobe Acrobat and Word required
An entrepreneurial spirit that is willing to take on additional responsibility quickly
Enjoy working in a fast-paced, high-intensity environment and willingness to work hard to meet constantly changing priorities and deliverables
Excellent analytical and communication skills
Act with the highest integrity and professionalism in all their endeavours
Think creatively
A strong desire to work in a team
Respond effectively to management direction and clients’ needs

Bancassurance Sales, Life Insurance Resume Examples & Samples

Partnering with Banking relationship managers to identify insurance and wealth management business opportunities
Provide advice and tailored maded insurance & wealth management solutions for clients while maintaining excellence customer service
Engage end to end insurance service including customer needs identification, solution recommendations, application fulfillment, and follows up
Manage individual insurance portfolio to ensure the highest rate of customer satisfaction
Build and maintain a positive team culture, through ensuring quality business referrals and referral skills among team members, and contributing to product knowledge and skills sharing

Cook-manufacturers Life Insurance Company Resume Examples & Samples

Cleans and sanitizes work areas, equipment, and utensils
Assists in other areas as needed
Completion of any task requested by a supervisor or member of the Aramark management team
High School Education or equivalent
More than 3 years experience in the food service industry as a cook

Non-life Insurance Professionals Resume Examples & Samples

Successfully participate in and/or lead advisory engagements
Contribute to the development of new solutions
Follow-up new trends and evolutions within the market
Develop people through effectively supervising, and coaching staff, as well as contribute to recruiting initiatives
Experience in consulting, or in a relevant operational role (e.g. analyst, process owner, project manager, software engineer, etc.) in the insurance sector
Knowledge of actual key themes in the sector (digital initiatives - e.g. telematics – back-office renewal, claims management packages) is a plus

Life Insurance Actuary Resume Examples & Samples

Monitoring the ongoing performance of structured reinsurance/ILS assets within the existing Life ILS portfolio
Regular valuation of assets within the existing Life ILS portfolio, as well as other regular tasks, e.g. reporting to investors on life transactions
Supporting the quantitative and qualitative evaluation of candidate life and health transactions, including transaction structuring aspects
Supporting the communication of due diligence findings to relevant stakeholders, such as other Life ILS team members, Schroders portfolio managers, external investors, our outsourced reinsurance administrator
Development and maintenance of certain quantitative methodologies, tools and processes
Coordination of the transaction process, including managing the various stakeholders and transaction parties
Supporting the development and marketing of structured life solutions
Supporting marketing activities and product development relating to Schroders Life ILS investment offering
At least 4-5 years’ experience in a life insurance environment
A thorough understanding of life insurance markets and products, as well as related actuarial and financial concepts, such as mortality/lapse risk, embedded value and economic/regulatory capital
A background in reinsurance, consulting or investment banking is preferable, ideally with a working knowledge of life insurance transactions
Proficiency in MS Office
Proficiency in relevant actuarial programming tool(s), such as Prophet or MatLab, is preferable
Accurate, professional and reliable working style
Ability to set priorities and show good judgment
Pro-active, self-motivated and structured personality
Strong project management skills, with the ability to manage multiple initiatives to deadlines
Strong written and verbal communication skills; fluency in English is a must

Cook-ny Life Insurance Co Resume Examples & Samples

Sets up and breaks down work stations
Ensures food is stored at the appropriate temperature for the appropriate length of time and follows all food safety standards
Completes daily temperature logs, production logs
Evaluates food quality and preparedness by tasting
Cuts, trims, bones, and carves meats and poultry for cooking
Fills in and assists at other stations where needed as business demands dictate

Grill Cook-the Lincoln National Life Insurance Company Resume Examples & Samples

Provides friendly and helpful customer service
Anticipates peak and non-peak service times; batch cooks food items accordingly
Responsible for the appearance of food when serving to customers
Adheres to the weekly/monthly cleaning schedules by completing the assigned tasks
Lifts food pans from warmer to the serving line
Operates and cleans grill station (flat-top grill, char grill, hood vents, fryers, etc.)
Works in other areas or departments as needed
Time management skills
Excellent customer service
Minimum 1 year experience in the food service industry
ServSafe Certified

Non Life Insurance Project Manager Resume Examples & Samples

Support delivering major complex client digital transformation both on a business, technology, architecture and program management side
A university degree from a leading business school
More than 5 years of functional & management experience in the Insurance industry either at a consulting company or at an insurer (Retail, Corporate or Private)
Deep quantitative and analytical skills
Result oriented
Commercial spirit
Flexibility to work partially abroad

Life Insurance Management Consultant Resume Examples & Samples

Consulting and partnering with our insurance clients to help them develop high performance solutions to advance their industry position
Supporting designing comprehensive target business and technology architecture, operating model and processes to shape major transformation journeys
Skills in 1 or more of insurance front office and back office processes: Underwriting / Policy Servicing / Claims Management / Product Management & Actuarial studies / Distribution & Marketing / Customer Relationship Management
Structured thinking
Eagerness to grow
Flexibility to work abroad
Relevant experience in project management

Life Insurance Management Consultant Resume Examples & Samples

Consulting and partnering with our Life insurance clients to help them develop high digital performance solutions to advance their industry position
Supporting designing comprehensive new target businesses and technology architectures, operating models and processes to shape major digital transformation journeys
1 to 5 years of functional experience in the Insurance industry either at a consulting company or at a Life insurer (Retail, Corporate or Private)
Knowledge and functional experience on Life software solution & package (example: BSB Software package (Vermeg)) with previous active role on such project

Functional Analyst With Life Insurance Resume Examples & Samples

In our consulting team, we are currently looking for a Functional Analyst with relevant (3-6 years) experienced in understanding Insurance products. The analyst will work with business on the business requirements and translate them to our IT technical team
The analyst should be able to lead teams and steers the client at multiple projects. Experience with ‘stakeholder’s management’ is a must
The analyst has to have experience in giving performance feedback and formulating clear goals of the reportees. Needless to say that the ideal candidate is responsible for the overall mentoring of the team and for end reports
We have a great proposition, a steep growth in client Insurance (Life) area and are eager to conquer the market, so our new team member should be a professional with an entrepreneurial edge!
Last but not the least, the analyst should be fluent in both in English and Flemish
The Ideal candidate should be fluent in speaking Flemish and English oral and written communication and should have worked over 5 years as Functional Analyst and has following experiences,
Preferably Good knowledge and understanding of the Insurance products (Life and Non Life). If not then functional analyst experience will suffice with eagerness to learn
Knowledge of banking
Capable to act as bridge between business analyst and technical designers
Experience working with IT project, functional analysis and agile work (through backlogs)
Experience in working with the teams in multiple geographies with good collaboration skills
Preferably experience of Belgian financial institutions
Master in IT/ Business economics
Certifications on Insurance market would be a plus

Life Insurance Technology Senior Manager Resume Examples & Samples

Bachelor’s degree
Demonstrated deep experience in one or several of the following industry segments: Life & Annuity, Group Benefits
Strong passion for serving Insurance clients in their effort to successfully transform their business
Developing and sustaining strong relationships with clients’ business leaders Proven ability to build, manage and foster a highly motivated, team-oriented environment and actively guide and mentor people

Life Insurance Resume Examples & Samples

8+ years of experience in business and technology consulting to Insurance (Life) clients focused on operating model transformation, business process improvement, business capability uplift, etc. with deep knowledge of insurance propositions, products, services, channels, functions, process and technologies
6+ years of demonstrated ability to identify, shape, sell and lead technology consulting work in the Insurance industry, working collaboratively with client senior leaders and teams
Technology consulting program execution

Life Insurance Account Analyst Resume Examples & Samples

Four year college degree; Bachelor of Science in Finance or Accounting preferable
Strong accounting and finance experience and aptitude
Knowledge of Life Insurance and general accounting principles
Expert in windows based computer software applications (MS Office products)
3 years of customer support or business experience in financial services industry
If servicing variable products, FINRA Series 6 & 63 must be completed within 6 months
Successfully complete 3 or more CLU exams within 2 years of hire
Customer service orientation
Proven multi-tasking ability and organizational skills
Understanding of financial services industry and related products
Sense of urgency to complete work
Proven ability to work successfully with others to achieve goals

Project Management Specialist, Life Insurance Resume Examples & Samples

Provides support for key Life Actuarial processes (i.e. Close, Cash Flow Testing, Annual Statement) in the form of planning, scheduling, execution monitoring, problem solving and communications
Assists in managing multiple projects throughout the Life Actuarial Department (i.e. Projections, Modeling, Valuation and Experience Studies)
Leads team efforts to develop new or revised processes/procedures
Motivates and directs team members to build collaborative project teams
Conducts research and analysis to quantify opportunities, complete cost-benefit analysis and develop formal recommendations for presentation to management
Applies project management tools and methodologies to manage project scope, schedule, cost, risk, quality, resources and communications
Conducts written and oral project updates for Actuarial senior management and business leaders
Coordinates Statements of Work / Purchase Orders for all contracted projects
Fosters a culture of continuous improvement and eliminates non-value added activities
Proven experience in leading project teams to achieve goals (with minimum 2 years direct project management experience)
Proven ability to influence without explicit authority, gain consensus, foster support, and work collaboratively within a team
Results oriented, able to manage multiple and changing priorities
Proficient in Excel, Word, PowerPoint
Project Management Certifications (PMI, PMP, Agile/LEAN)
Previous experience in finance, risk management, operations or actuarial functions
Familiarity with Life insurance products
Advanced PC Skills including MS Project & Visio

Advanced Life Insurance Sales Executive Resume Examples & Samples

Bachelor's Degree required or 7 years equivalent Advanced Life Insurance sales experience
License Required: Life & Health, Series 6
Minimum of 5 years' experience in Life Insurance Sales Additional Skills & Experience
Proven track record of new business production

Life Insurance Project Manager Resume Examples & Samples

Establish governance & oversight between Delivery and SMO for constant updation and validation of documentation within KEDB
Facilitate knowledge sharing across the program
Share program charter, objectives and program plan with the larger team
Provide inputs during the creation of program case study
Identify valueadds and contribute to best practices, innovations and focus on adding value to the client / organization
Share value addition and best practices across teams
Create and Maintain an Onboarding toolkit for new joiners to the engagement

Life Insurance Practice Senior Consultant Lead Resume Examples & Samples

Lead life insurance consulting sales and marketing efforts nationally with responsibility for achieving individual and practice-wide sales targets
Consult to clients in partnership with local HGB teams and ADM specialty resources
Work in conjunction with the National ADM practice leader to define revenue opportunities, service offerings, staffing and delivery capabilities
Develop a formal review process for all existing HGB clients or prospective clients to assess opportunities to provide life insurance consulting services through commission or fee-for-service arrangements
Prepare marketing collateral in support of our life insurance consulting capabilities
Define new areas of service within the life insurance consulting space
Oversee and contribute to life insurance intellectual capital development (tools, methodologies, etc.)
Support learning and development of HGB associates through the delivery of training and related materials designed to strengthen practitioner knowledge and promote efficiency in servicing clients

Technology Consultant Life Insurance Resume Examples & Samples

Consulting and partnering with our insurance clients to help them develop high digital performance solutions to advance their industry position
Supporting designing transformation business case and roadmap to help activate the defined client transformations
1 to 5 years of technical experience in the Insurance industry either at a consulting company or at an insurer (Retail, Corporate or Private)
Knowledge and technical experience on Life software solution & package (example: BSB Software package (Vermeg)) with previous active role on such project
Strong relationship building skills, both with the team and clients

Life Insurance Quality Analyst Resume Examples & Samples

Monitor and coordinate QA work effort based on department needs
Ensure department compliance with regulations and controls and communicate training needs to management
Perform quality review of transactions according to department guidelines or as assigned
Identify trends, compile data, and make recommendations to present to management on quality and productivity improvements and potential training needs
Ensure data integrity and reporting accuracy during process and procedural updates
Act as a resource for Operational best practices, standards, or current procedures
Assist with training as needed, to serve as a SME and answer questions, as well as serve as a mentor during the ramp up period

Life Insurance Sales Rep-south Charlotte Resume Examples & Samples

Sell Life, Accident and Health products to individuals within assigned states using consultative sales techniques
Drive profit through both inbound sales calls and permission based outbound sales calls by utilizing persuasive sales techniques
Consistently perform on a variety of dimensions including exceeding sales goals and meeting quality assurance requirements

Life Insurance Product Support Analyst Resume Examples & Samples

College degree or equivalent work experience
At least 3 years of experience working in the life insurance industry
Knowledge of the life insurance products
Proficiency with Microsoft Office applications, including Word, Excel and Access
Candidate should have excellent verbal and written communication skills, excellent time-management and organizational skills, high attention to details and the ability to bring issues to resolution
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions

Regional Manager Life Insurance Resume Examples & Samples

Coach all Life and Investments and Short Term Advisers within the region to promote a productive sales environment
Coach the Advisers on issues and challenges they are experiencing in the region
Coach Advisers (one-on-one and/or in groups) on how to use the relevant Absa Insurance Systems and advise them on diary management
Coach the Advisers in instances where new projects, campaigns and products are launched into the regions and provide them with all relevant, updated information
Coach Advisers on all compliance-related processes, procedures and documentation and monitor their adherence to the same
Facilitate the communication of agreed targets to Advisers and strategic partners within the region
Explain and agree targets with individual Advisers communicate to all levels and take accountability for the overall achievement of performance objectives
Provide clear direction to team members on the Absa Insurance strategic plan and key focus areas
Manage regional budgets including signing off of invoices and quotes within mandate
Review performance against balanced scorecard components
Work with Advisers in the team to achieve excellent business results through continuous people development and mentoring activities
Interview and recruit new members of the team
Create effective workforce plans and recruitment demand plans for own region
Ensure that all poor performance is addressed
Ensure that the team understands all compliance requirements
Ensure that all regulatory requirements are adhered to by facilitating knowledge acquisition by the Advisers

Life Insurance New Business Representative Resume Examples & Samples

Review customer inquiries, problems, requests, and suggestions and determine appropriate solutions and/or responses
Negotiate customer claims, initiate billing adjustments, and arrange product substitutions and returns
Research and provide problem resolution, detailed information on services, and assistance regarding paperwork and technical inquiries
Resolve most customer concerns and problems using established procedures

Senior Analyst Life Insurance Ratings Resume Examples & Samples

Surveillance of the ratings of a portfolio of life insurance companies in the U.S. and Canada
Prepare and conduct meetings with senior management teams to extract and assess information relating to credit quality and to explain our credit rating opinions
Analyze complex situations/data/information utilizing appropriate methodology, criteria factors, and standards
Train and mentor others within group on analytical matters and help them resolve difficult day-to-day situations
Must possess an MBA, JD, or CFA degree with 7+ years of experience (which would include 5+ years of experience in the life insurance industry)
Experience as an actuary at a life insurance company strongly preferred
Must have a strong understanding of financial markets and business environment including implications for S&P’s analytical products and services
Have the ability to undertake rigorous analytical work and be proficient at writing analytical reports

Chief Risk Officer, Life Insurance Resume Examples & Samples

Set direction for risk appetite and concentration limits by product across the division
Identify, assess, and manage risk associated with both new and existing business across multiple product lines
Oversee underwriting quality through review of audit results and ensuring corrective actions are taken on a timely basis
Assist in the development and enhancement of an enterprise-wide stress testing framework as it relates to the US Life Division
Chair various committees within the US Life Division and participate/vote on certain enterprise risk committees, associated in particular with Asset/Liability Management
Lead an organization consisting of teams that manage risk across US Life’s Life, Long Term Care, Fixed Annuity, and Variable Annuity product lines
Ensure risk activities for each product line are targeted, effective and repeatable enterprise-wide
Assure that new business growth plans are adequately supported by pricing and risk management capabilities and support the overall Genworth capital planning objectives
Serve as the division’s senior business risk representative with respect to regulators, rating agencies, investors and other key constituencies where required
Present to the Genworth Board of Directors on key risks in US Life, as needed
The ideal candidate will be a seasoned executive with at least 15-20 years of progressive experience in a large, complex company with relevant risk management experience
Strong knowledge of insurance products
Strong communication, listening and influencing skills
Strategic thinking with the ability to consider a range of factors and provide a fresh perspective when solving problems and making decisions
Executive presence and professional maturity, with the ability to quickly establish credibility and gain the confidence and respect of the Risk organization, the senior leadership team, and the Genworth Board of Directors
Ability to take intelligent risks and to make decisions and the tough calls with limited information that comes from experience and depth of knowledge
Ability to coach and develop others
Highest degree of integrity and ethics
An undergraduate degree is required
Ideal candidate will have a strong actuarial background preferably with an FSA designation
Strong knowledge of long term care insurance

Head of Individual Markets Life Insurance Resume Examples & Samples

Manage the individual life portfolio and drive major decisions around strategy, concept, design, and implementation
Evaluation and prioritization of product development projects including conducting analysis of all proposed projects and prioritizing those that have the most value
Maintain and foster a key relationship with Guardian’s distribution leadership including General Agents, Financial Representatives, and home office Distribution functions
Supervise a well-established diverse team of life insurance product development experts in an effort to enhance and compound their value
Deep understanding of the individual life insurance business
Deep understanding of the value of owning permanent life insurance
Ability to translate simple ideas into appropriate contract language and provisions
Deep understanding of product design, compensation, distribution, and operations
Ability to think critically, analyze, prioritize, take initiative, and problem solve
Well organized with high degree of initiative, endurance, and grit
Attention to detail with exceptional analytical skills
Ability to manage a multi-million dollar staff and technology budget
8+ years people management – preferably managing senior insurance professional roles
10+ years’ experience in or supporting individual life product development
Industry-related accreditation a plus
Prior experience in a sales/distribution situation a plus
MBA or actuarial designation preferred

Manager, Life Insurance Transformation Resume Examples & Samples

5+ years of experience in business consulting to Life Insurance clients focused on operating model transformation and business process improvement with a deep knowledge of insurance propositions, products and services
3+ years working with an established consulting firm such as strategy consulting companies or advisory divisions of “big-4” firms
3+ years of demonstrated ability to identify, shape and lead management consulting work in the Insurance industry
Demonstrated experience in one or several segments within Life Insurance
Business capability benchmarking, blueprint and roadmap development
Team and relationship management
Proven record of effectively collaborating across areas of business and disciplines to formulate creative yet pragmatic business solutions

Senior Manager, Life Insurance Transformation Resume Examples & Samples

8+ years of experience in business consulting to Life Insurance clients focused on operating model transformation and business process improvement with a deep knowledge of insurance propositions, products and services
Experience in insurance operating model development (distribution, sales, service, product management, customer experience, analytics)
5+ years working with an established consulting firm such as strategy consulting companies or advisory divisions of “big-4” firms. Some experience must be at a Manager or comparable level
Demonstrated leadership to successfully deliver management consulting and transformation efforts, leading multi-disciplinary teams including client team members
Deep interest in and knowledge of emerging trends impacting insurers, distributors and customers
6+ years of demonstrated ability to identify, shape and lead management consulting work in the Insurance industry
Bachelor’s degree. An advanced degree is desirable
Experience in Insurance operating model development (distribution, sales, service, product management, customer experience, analytics)
Demonstrated experience in one or several Life Insurance segments
Business case development and management

Life Insurance Underwriter Resume Examples & Samples

Excellent written and oral communication skills to communicate clearly and concisely by telephone and email
Takes accountability and ownership to resolve problems and find the answer and demonstrates creativity in identifying reasonable solutions that benefit all parties
Efficiency and ability to quickly gather the right information, analyze, and make decisions
Operates effectively in the face of ambiguity
3+ years’ experience life insurance underwriting experience is required
Medical Terminology experience is required
Excellent knowledge of underwriting manuals, anatomy, and disease is required

Associate Product Manager Life Insurance Resume Examples & Samples

Bachelor’s degree Required
Two or more years of working with annuity or life insurance products
2+ years of Microsoft Excel which includes Macros and VBA programming
Insurance designation such as Fellow Life Management Institute (FLMI) or Chartered Life Underwriter (CLU) or completion of 2-5 Actuarial Exams Prior experience working with annuity or life insurance illustrations
Knowledge of actuarial principles in design of insurance and annuity products
Prior experience conducting user acceptance testing for software systems preferred
Ability to manage and interpret product data

VP Consulting, Life Insurance Resume Examples & Samples

Build and grow the funnel of opportunities, in close collaboration with the account teams
Drive quality of delivery and customer satisfaction
Maintain and fortify relationships with strategic alliance partners
Work closely with the GTA CPS Business Unit Leadership team to define strategy, direction and execution plans for the future growth of the business (including target setting and new services development) across CGI
Take a lead role in managing the delivery of high end consulting services to complex organizations with a team of directors and consultants
Contribute to and execute a client account plan within a complex engagements
Manage governance interactions with client teams and CGI members
Clearly articulate and communicate a consistent set of objectives
A credible expert in the business operations of Canadian and US Life insurance companies
10-15+ years of increasing responsibility in a technology consultancy with demonstrated track record of converting client intimacy and trust into: consulting and systems integration sales, high quality project delivery, satisfied clients
Hands on experience as an individual contributor, leading high end systems integration and consulting projects
Ability to drive proposal, pricing, and contracting for multi-faceted client initiatives
Business Strategy
Client Delivery
Client Relationship
Facilitation
Integration Management
IT Governance
Management Consulting
Mentoring/Coaching
People Management
PresentationSkills/PublicSpeak
Recruiting/Staffing
Resource Mangement Team (RMT)
Training and Staff Development
English

Business Analyst Life Insurance & Annuities Resume Examples & Samples

Involvement in conceptual (Pre-Statement of Work-SOW) phases of project. The role would be assisting in analysis for development (business case, cost benefit analysis (CBA) and perform industry market research)-primarily for product development projects
Facilitate meetings with business partners and document the business and functional requirements based on input received
Support project manager as needed on tasks that may be assigned
Provide technical expertise on detailed data analysis and data mapping of legacy systems
Support translation of data mapping to target systems
Minimum of 5 years of experience in business analysis
Minimum of 3 years of user acceptance testing experience
Insurance and/or Annuity experience (minimum of 2 years)
Extensive life insurance / annuity industry experience and extensive knowledge of business terms to be able to translate into technical requirements
Ability to handle multiple projects/tasks

Life Insurance Internal Wholesaler Resume Examples & Samples

Minimum 3 + years of Traditional and Variable Life Insurance experience
Minimum 2+ years of financial services or investment management experience
Minimum 2+ years of sales/marketing experience
Bachelor’s degree or work experience equivalent with an emphasis on marketing/business
Strong knowledge of Life Insurance product design and sales concepts
Strong phone and interpersonal communication skills (verbal & written)
Must be able to apply sound discretion and judgment abilities
Requires a demonstrated record of initiative, leadership, problem-solving and adaptability
Possesses the ability to plan, organize, develop and deliver effective plans / presentations to a targeted audience
Group I Life License; FINRA Series 6 or 7 and Series 63 or Series 66 license
Multi-Carrier experience is highly desirable but not required
Long Term Care and Disability Insurance experience desired

Life Insurance Policy Specialist Resume Examples & Samples

Provide high level support and assistance to staff in handling the most complex or escalated case support for targeted advisors and staff through proactive relationship management in order to retain business. Work with advisors on the proper management of RiverSource in-force cash value life insurance products, focusing on cash value UL and policies projected to lapse prior to maturity. Recommendations could include but not limited to increase premium, death benefit adjustment, change of death benefit option, cash value investment review and internal replacement
Provide escalation and business support on RiverSource in-force cash value life insurance policies for advisors and staff through inbound / outbound calls and email, drafting communications to drive efficiency, and pro actively reaching out regarding upcoming regulatory or product changes. Responsible for creating and sending any written communication needed as a result of an escalation
Serve as the single point of contact for all RiverSource executive, senior leaders, legal and compliance escalations. Responsible for responding to, researching and resolving complex issues and providing a verbal and/or written summary analysis to senior and executive leaders regarding RiverSource in-force cash value life insurance policies
Demonstrate and maintain a strong fundamental knowledge of Ameriprise & RiverSource products, industry & competitive products, practices, and tools. Maintain strong, legal, regulatory and compliance knowledge. Act as expert on systems, tools and capabilities
Assist in ad hoc project work designed to enhance the advisor and client experience, as well as represent RiverSource at advisor events, as necessary (some travel may be required). Gather and analyze feedback and prepare summary communication for key business partners and leaders. Engage back office leaders to implement process improvements identified through the analysis
Perform reporting and analysis of key metrics to identify and develop process improvements for business partners. Assist in the facilitation and coaching of service employees through recommendations designed to improve advisor policy management activities and enhance the ease of doing business
Series 7 or 6, 63, MN Life and Health License Required or ability to obtain after hire
Strong working knowledge of customer service processes, policies, techniques, and applicable regulations
Proven ability to research and resolve complex, high-priority service issues in a timely manner
College degree and/or equivalent business experience

Senior Manager, Life Insurance Operations Resume Examples & Samples

Providing employees with coaching, feedback and developmental opportunities and building effective teams, including
5+ years of related experience and/or training
4+ years of management experience in an operations environment
Demonstrated ability to communicate effectively with both internal and external customers
Must be able to communicate effectively across multiple levels of leadership
General understanding of larger organization and operational unit impact to the larger organization
Proven ability to manage multiple small to large impact projects in a cross-functional setting
Proven ability to lead and manage change (process and/or technology) across the operational unit
Proficiency in Word, Excel, PowerPoint
Data / metrics management and the ability to tell a story from data; see the “story”, communicate / make recommendations and take appropriate action
Department specific operations leadership experience, including an in-depth understanding of metrics, workforce planning, quality assurance, and department related technology and terminology
General knowledge of products serviced by the department
Related industry certifications

Dr, TC Life Insurance Risk Mgmnt Resume Examples & Samples

Successfully drive a culture of risk management within the first line business leaders of TC Life and drive an environment of proactive risk and control accountability by business leaders across TC Life
Leverage and adapt enterprise risk standards to the identification, measurement, monitoring and management of risk
Assist in identifying emerging risks and trends (both internal and external) that could have a negative impact on the ability to achieve the goals and objectives of businesses within TC Life and Retail Financial Services
Review business plans and challenge assumptions to support the reasonableness of the plans and fit with corporate strategy
Help identify and monitor key risk and performance indicators and metrics, and monitor the effectiveness of risk mitigation programs and controls. Implement programs and limits to support risk-taking that are in line with corporate standards and the prescribed risk appetite. Support the development and implementation of policies and procedures that are in line with corporate guidelines
Drive continuous improvement of risk review and governance processes across TC Life and ensure effective line of sight at both Retail Financial Services governance committees as well as enterprise risk and compliance reviews as necessary
Support the implementation and ongoing use of Governance, Risk and Compliance (GRC) tools within Retail Financial Services used by both the business and ERM. Support the implementation of risk and control self-assessment and related processes and the optimization of the control environment
Oversee, challenge, and/or approve reinsurance, asset/liability management, and investment risk for the insurance company in conjunction with investment teams, F&A, Product Actuarial, and Financial Risk
Support and represent leaders on specified risk committees and provide risk and performance reporting
Bachelor’s Degree is required; Graduate Degree is preferred
Experience with life insurance, annuities, and/or financial planning is required
Risk management experience in insurance products development and distribution is required
Experience working with legal, compliance and audit is required

Director Consulting Services, Life Insurance Resume Examples & Samples

Build and grow the funnel of opportunities
Ensure a superior win-rate on opportunities
Build compelling consulting and systems integration solutions for customers based on CGI’s capabilities around the globe
Contribute to and execute a client account plan within complex engagements
Recruit new high quality members to CGI through solicitation and professional networking
10 + years of increasing responsibility in a technology consultancy with demonstrated track record of converting client intimacy and trust into: consulting and systems integration sales, high quality project delivery, satisfied clients
Demonstrated success building and managing executive (C-Suite) relationships within Ontario-based Life insurance companies
Demonstrated expertise driving organizational change management initiatives and experience building and evolving a customer strategy to drive change
Experience managing and evolving relationships with senior clients to position and influence decisions using a value-based, trusted advisor approach

Manager Life Insurance Actuarial Services Resume Examples & Samples

A unique opportunity to explore a wide range of solutions to our clients’ issues. This will enable you to develop a wide breadth of skills and competencies, with many of these being focused around the key actuarial processes and techniques. The nature of consultancy promises a fast paced and engaging career. You will also have the opportunity to work with experienced actuaries around the globe involved in developing new ideas on current industry issues
Working on client assignments from day one with a supportive and highly competent team. By working with diverse organizations you will use analysis and modelling techniques to achieve a thorough understanding of business and technical issues enabling you to provide constructive advice and support to our clients
Assignments in both advisory and audit. You will participate in traditional actuarial activities like reserving or financial reporting / audit as well as broader topics like mergers and acquisitions, analytics, risk and capital management (e.g. Swiss Solvency Test, Solvency II)
You will be leading advisory and audit engagements and manage junior staff. Your skillset will grow rapidly through numerous training events and client facing engagements

Service Representative, Life Insurance Resume Examples & Samples

Review and mail correspondence within service level agreements and with a high degree of accuracy
Research items on the daily check log, working with Treasury to resolve any discrepancies, to ensure money is deposited in a timely manner for the correct client
Management of 3 mailstops within the department, ensuring all correspondence is delivered in a timely manner
Research items in the workflow system (Resonant) that are in the Doc queue, to locate the applicable case and assign accordingly
Periodic coverage of new business phone lines
Perform other administrative and/or operations support duties as required or assigned
Two or more years of related work experience in the life insurance and/or annuity operations industry with experience in a customer service environment
Written client communication/correspondence experience: Examples/Artifacts may be requested
Ability to clearly convey information to clients and internal business partners
Computer/technical skills required, including the use of MS Word and Excel; systems knowledge/proficiency in Mainframe applications, Siebel systems, Resonant, Corporate Worklfow (MITI) and EXP (Power Image) preferred

Life Insurance Underwriting Analyst Resume Examples & Samples

Strong attention to detail to follow business processes correctly, anticipating and understanding the downstream impact, and ensuring high quality the first time/every time
Easily adaptable to changes in business processes, work priorities, and work environment
Sound decision making and judgment and having confidence to make decisions with authority and know when to use judgment on unique situations and when to escalate to management
Demonstrates professionalism by consistently acting with respect and courtesy to co-workers and customers, maintains personal credibility, and exhibits excellent teamwork
Desire and ability to quickly learn and apply new concepts, processes and behaviors, and has a curiosity to learn more and invest in their own growth and development
Acts with appropriate sense of urgency
Bachelors' Degree
5+ years’ experience life insurance underwriting experience is required
Experience reviewing medical records, tests, and reports
Designation or significant progress towards FLMI, FALU

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