Lead-business Resume Samples

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The Guide To Resume Tailoring

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T Pagac
Taylor
Pagac
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+1 (555) 529 0195
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New York
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Experience Experience
Houston, TX
Practice Lead Business Optimization
Houston, TX
Jones, Franecki and Sauer
Houston, TX
Practice Lead Business Optimization
  • Be a key resource for product development, engineering, and product management to review and provide input to proposed customer solutions
  • Establish, build and distribute toolkits (policies, procedures, guidelines, work instructions) to support the practice
  • Establish service differentiation strategies based on competitive analysis, including the development of competitor proof point summaries
  • Providing solution and estimates to support related proposals and RFP responses for delivery solutions
  • Facilitate and coordinate solutions and designs with other supporting functions – sales, engineering, product management, etc
  • Identify areas where company should invest in NPI to expand solutions, or where existing products can be improved to increase customer value
  • Work directly with regional teams and customers to share solution expertise, and drive solution footprint
Phoenix, AZ
Alternative Investors Lead Business Manager
Phoenix, AZ
Green, Cormier and Stamm
Phoenix, AZ
Alternative Investors Lead Business Manager
  • Working knowledge of relevant EU regulatory regimes including AIFMD, UCITS and Solvency II
  • Perform all responsibilities with a regional focus and a global mindset
  • Work with the BAI COO to set business objectives, drive results, refine priorities, respond to issues and identify opportunities to build the strongest alternatives investment platform in the industry
  • Provide strong governance by designing, overseeing and regularly testing policies and procedures with investment teams, Legal, Compliance and other business partners
  • Partner with RQA and SPM teams to monitor investment performance for alternatives teams in the region
  • Uphold all BlackRock Principles, Policies and Procedures, ensure business continuity and lead in times of crisis as part of relevant Crisis Management Teams
  • Work with Client Businesses, SPM and investment teams to develop client-centric engagement plans, campaigns, product development pipelines and project management for complex structures/mandates
present
Dallas, TX
Senior Lead Business Manager
Dallas, TX
Blanda and Sons
present
Dallas, TX
Senior Lead Business Manager
present
  • Provide ongoing evaluation of existing IT governance activities as it relates to the Individual Business Technology team
  • Support the ongoing efforts of the Officers’ Information Technology Committee (OITC) by providing key metrics and executive management summary materials
  • Assist in the preparing Board of Directors executive materials to the Chief Technology Officer of the FSB
  • Oversee and manage the Vendor Affiliate program within the FSB. This will include partnering with the business executive team that oversees Vendor Management
  • Review and edit presentations drafted by other IT leaders and assist with finalization of messaging and presentation preparation
  • Ongoing evaluation of people, process, and technology in comparison to FFIEC guidelines
  • Perform or lead special projects as assigned by Executive Business manager or CIO
Education Education
Bachelor’s Degree in Flexibility
Bachelor’s Degree in Flexibility
Southern Illinois University Carbondale
Bachelor’s Degree in Flexibility
Skills Skills
  • Strong analytical and process skills
  • Strong project management skills
  • Ability to work effectively within a matrix environment
  • Proven ability to work globally
  • Team oriented – ability to motivate and work well with diverse, cross-functional teams
  • Demonstrates ability to problem solve
  • Proven ability to influence and negotiate internally and with customers
  • 7+ years’ experience in software engineering, product development or related field
  • Microsoft Azure experience
  • Healthcare product/industry/technical acumen
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15 Lead-business resume templates

1

Senior Lead Business Manager Resume Examples & Samples

  • Develop and maintain the CIO and business unit Communication Plans, which outlines the key messaging and storylines for each key audience of the CIO and leverages existing and proposed communications channels
  • Maintain a master calendar of communications and develop the messaging and communications according to the calendar, including regular all-hands weekly emails from the CIO and communication of key RIT achievements and milestones
  • Develop presentations for internal and external audiences
  • Coordinate key organizational meetings such as employee all-hands, departmental or leadership meetings, including proposing key messages and themes and preparation of materials to be used in the meetings
  • Develop standard RIT templates for key communication types
  • Review and edit presentations drafted by other IT leaders and assist with finalization of messaging and presentation preparation
  • Draft, refine, edit and repurpose speeches, statements, talking points, memoranda, correspondence, op-eds, reports, blog posts and other communications materials that carry the voice of the CIO
  • Research and analyze financial industry, retirement, technology and related topics, trends and in order to support the CIO’s positioning and messages or develop forward-looking speeches and a compelling messaging platform
  • Develop speeches and other materials to communicate the CIO message through a variety of communication channels (e.g., video, web content, blogs, traditional content, customer letters, thought leadership pieces, etc.)
  • In collaboration with the CIO and his staff, identify and recommend opportunities for the CIO to deliver company messages and recommending forums and approaches for delivering those messages
  • Accompany the CIO to key internal and external meetings and client visits, as needed
  • Coordinate with senior company leaders to assure that the CIO’s message is aligned with company strategy and reflects relevant business and company knowledge and is factually correct
  • Ensure adherence to company policy and secure necessary approvals for communications from subject matter experts, Legal and Compliance
  • Minimum 10+ years of proven experience writing for senior executives, political leaders, or other high profile/public personalities
  • Experience working in a deadline-driven environment
  • Demonstrated track record of working with and earning the trust and confidence of executives or governmental/social leaders and serving as a trusted advisor/counselor
  • Proven ability to deliver high volume and high quality content
  • Ability to quickly grasp, distill and communicate complex subjects through words and PowerPoint decks
  • Must be able to communicate effectively within a regime of regulatory compliance
  • Must be contemporary and current on technology and business subjects
  • Ability to deliver creative, inspirational editorial with an audience-appropriate tone across a broad spectrum of communications channels
  • Outstanding writing, editing, and production skills
  • Self-starter who is comfortable with and thrives with ambiguity
  • Collaborative and interactive with the courage and conviction to challenge and defend ideas and approach
  • Outstanding listening and interpretive skills
  • Excellent relationship-building skills; diplomatic and discreet
  • Demonstrated high degree of flexibility and speed (in response to all matters; attuned to time sensitive situations)
  • The Director, Sr. Lead Business Manager is an integral part of a team that develops, refines and communicates the message of TIAA-CREF and its CIO to all company stakeholders
  • Working closely with the CIO, CAO and other executive staff and their teams, the position must have the utmost flexibility to work with a demanding schedule and be able to adjust “on the fly.” Learning the CIO’s style and personal preferences for presentations to be able to prepare materials in the CIO’s voice will be key
  • The individual must be a fast-starter, resilient, and skillful in a wide range of subjects
  • S/he must also be confident, mature, professional, discreet and diplomatic
  • The ideal candidate has exceptional writing skills and is detail oriented with the ability to tell succinct stories through words and visuals to help convey the CIO’s messages
2

Lead Business Manager IT Resume Examples & Samples

  • Focus on maintenance and implementation of policies and procedures. Sets direction and/or advises regarding tasks. Ensures department goals and objectives are met. Monitors daily operations and/or provides direction to staff
  • Responsible as day-to-day technical or functional expert in assigned area. Manages groups and makes decisions on tactical issues that have limited impact to a function, business unit or area
  • Identifies and shares best practices with other technology areas
  • Promotes alignment of technology area’s investments, deliverables and processes to IT strategy by monitoring, measuring and analyzing area’s progress against objectives
  • For all business management dimensions within a technology area
  • Analyze and assess technology area data, and metrics to ensure that it evidences progress against strategic objectives
  • Contribute to IT and R&I wide business management projects that foster standardization and consistency
  • Research and share operational process improvement best practices
  • Cascade key IT and R&I strategic messages to technology to ensure understanding and engagement
  • 8 + years of experience within a business management role, with a focus on financial and portfolio reporting
  • 5 + years of PMO AND/OR Project Management experience
  • 5 + years of experience leading initiatives within an organization/business unit
  • 5+ years of strong Excel and PowerPoint skills, as well as presentation of materials to senior and executive leaders. Strong proficiency in other MS-Office products, Experience in Clarity a plus
  • Ability to contribute in a fast-paced environment amid changing priorities
  • Demonstrated team player with high energy and ability to handle pressure
  • Understanding of Systems development life cycle and processes
3

Director, Senior Lead Business Manager IT Resume Examples & Samples

  • Manage portfolio management information systems/databases (PRIT, MDS, MPP, UD) and integration with enterprise time reporting (Clarity) and other systems. Supervise resources managing these tools and the data input into them
  • Manage and enhance the RIT measures and metrics to take advantage of best practices across RIT and advance capabilities around analytics and measures reporting. Generate regular reporting of metrics, scorecards, etc. to support managing the ongoing IT work and continuous improvement
  • Maintain and enhance the RIT standard project delivery processesacross development teams and stay aligned with corporate processes and methodologies
  • 10+ years working with and/or in Information Technology development
  • 8+ years working within a financial services institution
  • 8+ years reporting data related to development, defect tracking, resource management, etc., and presenting data to senior leadership, while offering solutions and defending data
  • 5+ years developing metrics and scorecards for continuous improvement
4

Senior Lead Business Manager Resume Examples & Samples

  • Research, analyze and assimilate information on key technology and business areas
  • Facilitate development of key RIT points of view, plans and strategies
  • Coordinate and incorporate inputs, data and information from multiple stakeholders (DU’s Finance, Business partner BMO’s, etc.) and synthesize summary data, charts, presentations, conclusions, action plans, etc
  • Develop documentation to articulate and present plans, strategies, assessments and positions
  • Collaborate with key LOB business partners to review and align IT projects and strategies with business direction
  • Coordinate and maintain alignment across Delivery units and with key business partners
  • Prepare executive presentations to communicate plans, strategies or key topics
  • Perform or lead special projects as assigned by Executive Business manager or CIO
  • 15 + years of progressive IT strategy related roles, with a focus in the digital/customer experience arena
  • 8 + years of experience managing product offerings within the software and program space, including road-mapping, strategic planning, and business side communications
  • 8 + years of experience within the Retirement Services and/or Financial Services industry
  • 8 + years of experience within the management consulting arena, with direct responsibility for managing external vendor selection, creation of business processes, and reporting to C-Level individuals
  • 3 + years of experience managing outsourcing efforts, with scope including providing competitive landscape, creation of business case, and defining product requirements
5

Lead Business Manager Resume Examples & Samples

  • 7 or more years of experience within a business management role, with a focus on IT governance, metrics and reporting, financial analysis, and portfolio management
  • 5 or more years of Program and/or Project Management experience
  • 5 or more years of experience working in a PMO
  • Proven experience providing business management to a minimum $25MM portfolio
  • 10 or more years IT business management experience
  • 3 or more years’ experience working for a Big 4 Consulting Firm
  • Proven experience managing a $50MM portfolio
  • Experience interacting and reporting to C-Level executives
  • Understanding and experience within PMO processes and procedures
6

Stream Lead Business Efficiency Resume Examples & Samples

  • Experience as a Senior Project and Program Manager for large scale and high complex projects with cross divisional and international project scope, preferably in global companies within the financial industry
  • Proven track record of successfully managing change delivery programs with multiple projects of varying size and complexity involving local, regional and global stakeholders
  • Understanding of Wealth Management business and digital priorities. Prior experience in digitalisation within a bank, on-line services, eBanking of advantage
  • We are watching out for candidates who think and act beyond their own area of responsibility and actively drive and support the organizational development (e.g. transformation programs, process-and product improvements, coaching of staff, etc.)
7

Senior Lead Business Manager Resume Examples & Samples

  • Continue development and maturity of IT’s Monthly Operating Performance reporting. Lead IT Business Management teams to drive greater visibility into and accountability over IT’s performance against operational and portfolio targets
  • Provide strong leadership and accountability in shaping and driving the adoption of Project and Portfolio Management processes and tools that support the advancement of our strategic business goals across the technology organization
  • Assume a leadership role as a member of the EPMO Steering Committee, whose primary responsibilities include defining optimal enterprise-wide PPM practices, designing policy and standardized processes, championing adoption and consistent tool utilization across the firm
  • Pursue opportunities to increase visibility and transparency into the business of IT to enable clear alignment with strategic goals, ensure accountability for outcomes and benefits realization, improve decision-making around investment selection, optimize resource usage and reduce risk of investment failure
  • Ensure that key BMO stakeholders, partners and staff are appropriately informed of key priorities, events and activities (e.g., facilitate weekly business management meetings)
  • Promote and develop programing for OneIT’s Critical to Success Program encompassing key imperatives, success stories, and learnings from across the firm that underscore OneIT’s contributions and leadership
  • Assume leadership role in other central BMO-related initiatives or activities as needed
  • Bachelor's degree or equivalent required; MBA or PMP certification preferred
  • 10+ years' experience in financial services IT organizations
  • 10+ years’ experience leading and shaping PMOs
  • Experience in defining and rolling out IT-related operational metrics
  • Strategic Vision and Agility
  • Business Analysis and Measurements
  • Portfolio/Program Management
  • Communication and Influence
  • Advanced Microsoft Skills (e.g., Excel, PowerPoint)
  • Strong knowledge of program/project management systems (Clarity and Hyperion a plus)
8

Deployment Lead, Business Voice Resume Examples & Samples

  • Understands the scope of programs as defined by the business requirements and budget process. Participates in key planning milestones and acts as a guide for the core program team from initiation through execution and completion
  • Understand core voice and cable technology, including telephony provisioning, features and configurations, including but not limited to 911 and telephone number porting, voicemail and similar telephony standards
  • Tracks and manages the program schedule and task details included in the program plan. Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives. Works with Strategic Business Initiative to assist in action item resolution and track completion. Ensures program milestones are accomplished and ensures overall timelines are met
  • Documents all major plan changes in scope, approach, and date delivery
  • Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Manages proposed changes to program parameters and works with Enterprise Program Management and Program Managers to ensure appropriate processes and communications are followed
  • Monitors and ensures quality of program deliverables. Works with core team and key field resources to develop and monitor deployment schedule, strategies, and tools to support the implementation of programs in the field through trials and controlled customer deployments
9

Alternative Investors Lead Business Manager Resume Examples & Samples

  • Work with the BAI COO to set business objectives, drive results, refine priorities, respond to issues and identify opportunities to build the strongest alternatives investment platform in the industry
  • Perform all responsibilities with a regional focus and a global mindset
  • Communicate all notable business developments on weekly basis, at a minimum, as prescribed by current standards set by BAI Executive team
  • Implement all initiatives that rely upon COOs/Business Managers to ensure full coverage of businesses or employees (e.g., EOS, reviews, access, training, regulatory requirements, etc.)
  • Lead global and cross-functional projects and contribute regional insights into all global initiatives related to the alternatives platform
  • Create and measure financial objectives as well as growth and profitability initiatives in conjunction with Finance, Planning & Analysis
  • Provide strong governance by designing, overseeing and regularly testing policies and procedures with investment teams, Legal, Compliance and other business partners
  • Partner with RQA and SPM teams to monitor investment performance for alternatives teams in the region
  • Lead initiatives on behalf of BAI Executive and Human Resources to drive well-enabled, engaged, inclusive and diverse teams in the region (i.e., EOS response)
  • Advance the systems and processes that support the alternatives business with BPI, Technology and business partners. Own relevant BINGO charts
  • Work with Client Businesses, SPM and investment teams to develop client-centric engagement plans, campaigns, product development pipelines and project management for complex structures/mandates
  • Represent BAI on internal committees, particularly the Product Development Committee
  • Create knowledgebase of competitors and their activities in the region
  • Uphold all BlackRock Principles, Policies and Procedures, ensure business continuity and lead in times of crisis as part of relevant Crisis Management Teams
  • Build a strong, dynamic and cross-functional COO team to support the needs of the alternatives platform in the region
  • Regularly seek, receive, share and act upon constructive feedback from all business partners
  • 10+ years business, financial or related management experience with expertise in more than one of the following areas: alternative investments; product structuring; investment operations; project management; technology implementation; strategic planning; compliance or governance; talent development; corporate finance or communications
  • Working knowledge of relevant EU regulatory regimes including AIFMD, UCITS and Solvency II
  • Exceptional business judgment, with keen sense of when and how to escalate issues
  • Strong listening skills, quick recognition of challenges and opportunities and ability to identify themes and trends from daily interactions with business teams
  • Disciplined project management skills and ability to execute multiple, complex projects
  • Responsiveness to business needs and adaptability in the face of changing priorities
  • Strong interpersonal skills, with an ability to forge strong working relationships with business partners and marshal/lead project teams regardless of reporting relationships
  • Everyday commitment to engage with colleagues across all functions and at all levels
  • Ability to communicate with and influence leadership teams
10

Senior Lead Business Manager Resume Examples & Samples

  • Coordination and management of all regulatory oversight IT activities as it relates to Safety and Soundness exams
  • Ongoing evaluation of people, process, and technology in comparison to FFIEC guidelines
  • Oversight and management responsibilities for all IT Safety and Soundness recommendations and / or findings
  • Support the ongoing efforts of the Officers’ Information Technology Committee (OITC) by providing key metrics and executive management summary materials
  • Assist in the preparing Board of Directors executive materials to the Chief Technology Officer of the FSB
  • Develop key relationships with the IBT Lines of Business Executive Management Teams members including the FSB Chief Risk Officer, Chief Compliance Officer, and Chief Operating Officer
  • Partner with different organizational teams to manage the regulatory oversight activities across the entire Individual Business Technology team. Partner organizations include: Advocacy & Oversight, Internal Audit, External Audit, Information Technology Risk and Information Security, and Retirement and Individual Technology Audit
  • Serve as a thought leader and key member of the IT team to develop and maintain a multi-year strategy and roadmap to meet short term and long term regulatory oversight objectives
  • Oversee and manage the Vendor Affiliate program within the FSB. This will include partnering with the business executive team that oversees Vendor Management
  • Support the establishment and refinement of formal contracts or service level agreements (SLAs) with internal IT areas and external service providers
  • Provide oversight to the issue management process as it relates to self-identified issues and management action plans
  • Develop and maintain key IBT dashboards for the regulatory oversight function which will be used by both the business and IT executive management teams members
  • Establish specific delivery services for the regulatory oversight function across the department and organization
  • Manage the escalation and resolution of all key IT regulatory issues
  • Provide ongoing evaluation of existing IT governance activities as it relates to the Individual Business Technology team
  • 8 or more years’ professional work experience
  • 5 or more years of Financial Services experience in regulatory compliance and oversight roles
  • Retail Banking experience and an in depth knowledge of banking regulations
  • Proven experience working with regulatory agencies
  • Experience working with FFIEC IT handbook
  • Specific knowledge of online Banking technologies and business processes
  • Experience in preparing Board of Director materials
  • 10 or more years’ professional work experience
  • Proven ability to work as part of a team of senior business and IT leaders
  • Proven executive collaboration skills across various team
  • Proven experience with change management, PMO, and financial management
  • Risk management knowledge and best practices
11

Senior Lead Business Manager Resume Examples & Samples

  • Definition, implementation and enforcement of associated program management disciplines across all projects (e.g., risk and issue management, dependency management, scope management, change control, budget management, etc.)
  • Program performance metric definition, implementation, tracking and reporting
  • Production of management ready communications and statuses
  • Production and maintenance of program roadmaps and critical path identification
  • Scheduling and taking minutes of program related status meetings
  • Identification and escalation of key program risks, issues and associated mitigations
  • Bachelor’s degree; A degree related to information systems or technology is preferred
  • Ten or more years of experience in information technology project and/or program management
  • Prior experience developing and executing an offshoring transition initiative
  • Experience working within the Financial Services industry
  • PMI certification preferred
  • Must be willing to work both late and early hours due to international time zone differences
  • Microsoft Office Suite experience including Word, Excel, PowerPoint and Outlook
  • Operating with sensitivity and respect within difficult situations
  • Self-organized and structured
  • Ability to multi-task and work under pressure to deliver results
12

Test Lead, Business Execution Resume Examples & Samples

  • Partner with the business and IT to understand business requirements or business stories as well as the priority and timeline for functional changes
  • Leverage best-in-class tools to lead testing activities for Capital projects, O&M projects, ongoing system enhancements and overarching infrastructure changes-Identify and utilize the appropriate mix of testing techniques to provide overall quality assurance
  • Document the test plan, socialize with appropriate stakeholders and obtain sign-off
  • Compile test metrics and report to senior management on progress and issues
  • Lead activities defined under the test plan for the related functional changes and/or project
  • Mentor QA Analysts to ensure high-quality and efficient software development and deliveries
  • Support development of sound test scripts and maintain effective test script library
  • Ensure end user engagement in user acceptance testing (UAT) preparation and execution of testing as needed-Leverage test automation to create efficiencies
  • Facilitate defect reporting, management and prioritization from conception to resolution
  • Document and confirm test execution entry and exit requirements have been met prior to test execution initiation or completion
  • Communicate changes or impact to business process effectively to business users via change management efforts
  • Create efficient feedback loops for developers (IT) and the business to maximize velocity through testing cycles while maintaining overall system quality control
  • Create and/or modify testing process and/or tools to improve team, system and/or business results
  • Drive establishment of environments
  • Lead process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations
13

Lead Business Functional Expert Resume Examples & Samples

  • Working with regulatory bodies such as the European Money Markets Institute (EMMI) and Intercontinental Exchange (ICE) to gather requirements
  • Working with Benchmark Submitters and their Management, understanding their responsibilities by jurisdiction and providing them with strategic solutions to meet their requirements
  • Working with Stakeholders within the Benchmarks Control group and understanding the control parameters required by jurisdiction
  • Working with Internal and External Audit to highlight control frameworks
  • Working with third-party Monitoring and Calculation Agents empowered by Regulators
  • Excellent knowledge of all benchmark derivations by jurisdiction globally
  • A proven track record engaging Regulators and Audit on benchmark topics
  • Strong relationship management skills including at Managing Director level
  • Strong logical and analytical skills
  • A technology background, with a strong change the bank delivery record
  • A very strong Investment Banking background
  • Exude Integrity, confidence and composure, with the ability to work under pressure and in challenging conditions
  • Educated to Bachelor/Masters degree level, in finance and/or in Information Technology related subject, or have the equivalent experience or qualifications
14

Practice Lead Business Optimization Resume Examples & Samples

  • The Practice Leader position is responsible for managing the practice area defined by industry, service/product line, technology center, or specialty area
  • Responsible for managing the three main pillars of a practice: portfolio/delivery management, sales enablement and people development
  • Has responsibility to drive and support sales and orders for the practice
  • Accountable for operational/financial metrics and overall business results of the practice
  • Responsible for maintaining strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer reference-ability
  • Develops strategy and plans to successfully implement operational policies and achieve business objectives
  • Accountable for managing and growing a significant revenue stream and customer base
  • Act and serve as “resident” expert for solution, and serve as advisor for moderately complex engagements within the practice
  • Providing solution and estimates to support related proposals and RFP responses for delivery solutions
  • Establish, build and distribute toolkits (policies, procedures, guidelines, work instructions) to support the practice
  • Coaching of service delivery teams within the customer success organization to develop and implement solutions within the practice to address customer needs
  • Facilitate and coordinate solutions and designs with other supporting functions – sales, engineering, product management, etc
  • Drive best practices through the customer success organization
  • Work directly with regional teams and customers to share solution expertise, and drive solution footprint
  • Identify areas where company should invest in NPI to expand solutions, or where existing products can be improved to increase customer value
  • Be a key resource for product development, engineering, and product management to review and provide input to proposed customer solutions
  • Establish service differentiation strategies based on competitive analysis, including the development of competitor proof point summaries
  • Undergraduate degree or equivalent experience in related field
  • 10+ years of experience relevant to this position including 5 years of consulting experience and 2 years of project management leadership experience
  • Direct line management experience including project, people, customer, financial management preferred
  • Product, software, technology or industry/domain expertise relevant to the practice focus
  • Ability to develop and maintain relationships at the executive level
  • Can lead, engage, mobilize and motivate multiple teams to accomplish goals
  • Energy & utilities or related industry experience
15

Service Lead Business Objects Shared Service Resume Examples & Samples

  • Ensure that all business and system requirements are aligned with the principles and the overall data architecture governance and support deployment projects as the Subject Matter Expert (SME)
  • Assist in the development and governance of solution strategy, supporting methodology and processes, project approach and technical standards for the service/application
  • Participate in quality reviews to ensure traceability of the designs to the requirements
  • Contribute towards planning, scoping and estimation of service/application deployment and operational activities
  • Consult and engage with deployment teams, end users & process owners to ensure that data architecture and integration into the service/application are understood and incorporated into system designs
  • Build a working relationship with the business super user network and an understanding of business requirements to be in a position to assess the impact of any changes to service/application from a business standpoint and to prioritize accordingly
  • Assist in the management of service/application to agreed service levels with end-to-end service accountability extending to managing/influencing 3rd party vendors
  • Understand and take ownership for appropriate ITIL processes for the service/application (incident/problem management, change management, release management, contract management, etc.)
  • Assist in the management of external contracts and internal operating agreements to ensure application integrity is maintained and operate as per service level agreement
  • Ensure root cause analysis is performed for major incidents and proactively surface and drive mitigations for application service risks
  • Promote security and data privacy best practices, as well as own technical controls and compliance with BP Digital Security principles
  • When required, act as a key point of escalation as necessary for applications-related incidents and issues
  • Drive governance of tickets rose to technical and operational service providers to ensure resolution in line with agreed service levels
  • Seek out and drive continuous improvement opportunities so that the service/application better meets BP business requirements
  • Leverage successful products, processes and best practices across the BP Group
  • A degree in a computer-science or related subject (or relevant work experience)
  • Proven proficiency in dealing with complex technical issues in an application environment and should be confident in dealing with technology users in a support capacity
  • Proven systems delivery and/or design knowledge in data technologies
  • Ability to communicate effectively and manage support from a wide range of service provider groups, both internal and external to BP, to ensure application SLAs and BP business objectives are achieved
  • Ability to “work the matrix” and influence groups outside of the direct management chain in order to protect the end-to-end application service
  • Strong understanding of appropriate BP life cycle management and development methodologies (e.g., SMART)
  • Consistently demonstrate BP Values and Behaviours
  • Experience of working in a complex multi-vendor / multi-cultural environment
  • Financial acumen/commercial awareness
  • ITIL process awareness/certification
  • Experience with key data application technologies (SAP and non-SAP)
16

Lead-business Resume Examples & Samples

  • Acts as the Product Owner within an Agile scrum team performing the following
  • Bachelor’s Degree in Engineering or related field
  • 3+ years’ experience delivering a software application, incorporating deployment and operational support
  • 5+ years’ experience in software engineering, product development, or related field
  • Strong analytical and process skills
  • Microsoft Azure experience
  • 7+ years’ experience in software engineering, product development or related field
  • Healthcare product/industry/technical acumen
  • Demonstrates ability to problem solve
  • Team oriented – ability to motivate and work well with diverse, cross-functional teams
  • Proven ability to influence and negotiate internally and with customers
17

PLS Lead Business Partner Sandoz Resume Examples & Samples

  • Understanding of all Practice Services
  • Business Partnering
  • Project management – scoping, defining deliverables, business case development, managing risk and monitoring progress
  • Budget/P&L Management
  • Brand strategy development
  • Sales Force Leadership
  • Ability to identify and translate business needs into service deliverables
  • High level understanding of commercial training, SFE, & business insights & analytical tool sets
  • Minimum 10 years in marketing and/or sales experience in the Pharma Industry
  • 8 plus years line management experience and operational experience in functional areas of scope
  • Preferred: experience in remote relationships (on-shore/off-shore capability delivery)
  • Significant experience of managing multi-functional projects, transitions, migrations with internal and external stakeholders
18

Lead, Business Fulfilment Resume Examples & Samples

  • Ensuring customer satisfaction remains high by delivering a high quality lending process through effective operational and people leadership
  • Providing direction to our people by translating business plans in to meaningful performance outcomes and effectively managing the performance of the team
  • Coaching, mentoring, and developing your team to develop their technical and non-technical capabilities, incl. customer service, operational performance, and risk management
  • Effectively planning and managing the workflow activity of the team and ensuring work is prioritised appropriately
  • Leading business as usual and improvement change across the team to ensure we continually improve the operational landscape to meet customer and people needs
  • A tertiary qualification in a related discipline (e.g. Commerce, Legal, Accounting, Finance, etc.)
  • Extensive experience working across a range of roles within the Banking and Financial Services industry
  • Experience and preference for operating in a high-pressure, fast-paced, risk management environment
  • Detailed and expert knowledge of NAB's products, systems, and processes
  • Experience working and managing an operational team with a customer service focus
  • Experience in continuous improvement, including the ability to identify areas requiring improvement that will result in positive change for customers, business and people KPIs
19

Lead Business Services Developer Resume Examples & Samples

  • Performs software engineering tasks of the highest order of complexity
  • Challenges and establishes process framework for software development that has clear focus and contributes to the continuous improvement of these processes
  • Works with the project team to identify/clarify project goals, establish useful milestones, and develop a breakdown of the engineering tasks to be performed
  • Develops engineering effort/schedule estimates to support overall project scheduling, project tracking, and change control decisions
  • Creates software designs, implements and tests those designs to meet established requirements
  • Improves architecture by tracking emerging technologies, evaluating their applicability to business goals and operational requirements
  • Works independently and also able to technically mentor other Engineers within the team as necessary
  • Provides engineering work products and documentation for successful product release as necessary
  • Detail oriented with strong communication skills
  • Proven experience in architecting, designing and building large-scale distributed, highly-available cloud-based systems
  • At least 10+ years of hands-on experience in core Java, .Net/C# & developing N-Tier systems
  • Experience with Spring framework, .Net Core, Hibernate, Tomcat, Apache HTTPD, and IIS
  • Detailed understanding of Data Structures, Design Patterns, Relational & NoSQL Databases
  • Working experience developing Web Services using REST or SOAP; RESTful approach highly preferred
  • Experience in the tools required in a development lifecycle: build (Maven, Gradle), unit testing (JUnit, TestNG, xUnit), version control (Git), task and defect management (Jira), Agile development approaches
  • Working knowledge of Cloud infrastructure tools like Spring Boot, Docker, Openstack AWS is highly desirable
  • Experience with Big Data tools like Hadoop, Kafka and RabbitMQ would be prefered
  • Good communication and interpersonal skills in a strong-matrix organization environment
  • BE/BS in Computer Science Engineering or another technical field required; or equivalent combination of education and experience; MS/ME/MTech preferred
20

Lead Business Functional Analy Resume Examples & Samples

  • Reviews business requirements in partnership and collaboration with the business obtaining sign-off
  • Validates feasibility studies and estimates
  • Validates business case(s) outlining cost impacts and value drivers of proposed solutions
  • Drives the design and conceptualization of new business solution options and manages identified impacts and risks
  • Responsible for Quality Assurance of project deliverables
  • Prioritises change requests and is an escalation point
  • Works with Business Analysis Managers to ensure consistent implementation of processes
  • Masters Degree from an accredited college or university with a concentration in Business, Economics or Computer Science (or equivalent Business Analysis certification and/or relevant work experience)
  • Relevant experience in Business Analysis and Financial Services
  • Broad knowledge of related business solutions in the marketplace
  • Management experience and ability to lead and coach
  • Maturity and persuasiveness to engage in business dialogue and support stakeholders
  • Knowledge of Quality Management tools and techniques
  • Advanced analytical and problem solving experience
  • Ability to work in virtual teams and in matrixed organization
  • Fluent in English (written/verbal)
  • Advanced knowledge in MS Office products
21

Lead-business Anlayst Resume Examples & Samples

  • Manages multiple, projects and project steps for new and existing clients; oversees these projects as they progress through internal processes to ensure completion and accuracy for clients. This includes the completion of specific outputs for the client from participant notices to forms for set-up. Additionally sending information to internal partners in order for them to complete their tasks
  • Organizes the activities of a team assigned to the project through specific sections of an Implementation timeframe
  • Responsible for overall transition from the point of sale to handoff to ongoing service teams for new clients and or responsible for servicing existing clients
  • Prioritizes workload of others based on urgency, risk, importance, and client expectations
  • Provides SME (Subject Matter Expertise) and is accountable for the timely delivery of high impact project milestones in order to create a seamless and successful transition to the ongoing support teams
  • Assists with prioritizing workload of others based on urgency, risk, importance, and client expectations
  • Superior client facing skills which include listening, communication, collaboration, adapting, and properly assessing client needs
  • Highly proficient organization skills to ensure the tracking, detailed documentation, and completion of complex project steps
  • Leadership skills to manage the activities of a team assigned to each project which includes driving execution, collaboration, problem solving, and proper escalation
  • Solid expertise and proficiency in 401K plan configuration
  • RPF1 & RPF2 certified is a plus
  • Good knowledge of MS Office applications
  • Working knowledge of systems equivalent to WPDT, XTRAC, FPRS, AAROW,Salesforce, PSW etc
  • Extensive knowledge of product specific issues
  • Broad knowledge of client services and business functions, with some areas of expertise
  • Experience with analysis and project life cycle methodologies
  • Bachelors’ Degree
  • 10+ years of experience in non-voice/voice BPO operations
22

Lead Business Functional Analy Resume Examples & Samples

  • Business Analysis for the US Case Management programme
  • Collects and defines business requirements in partnership and in collaboration with the business area
  • Formulates and creates supporting documentation, e.g. terms of reference, functional specifications, business requirements documents, etc
  • Performs Stakeholder engagement & management
  • Supports the providing of signoffs for business requirements & functional requirements Works as required with program and project managers, clients, business functional analysts and developers (including offshore teams) to ensure that solution design and implementation meet the business requirements
  • Supports and coordinates UAT via helping to define and review test requirements in cooperation with QA and test team and the clients
  • Transition of all requirements captured during “Current State” and “Target State” Analysis
  • Review project team BFAs specific deliverables
  • Responsible for Quality Assurance of project deliverables and associated requirement repositories (i.e. Jama)
  • Coach other team members
  • Weekend release validation where applicable
  • Completes and elaborates complex functional designs in accordance with the defined principles, blueprints, standards, patterns, etc
  • Designs and conceptualises new complex business solution options and articulates identified impacts and risks
  • Works with engineers, to prioritise, trouble shoot and resolve reported bugs / issues / CRs (change requests) on applications
  • Prepares the analysis plan for the BFA team including approach, scope statement and problem statements at the initiation stage of the analysis
  • Drives data discovery, sourcing, modelling and analytics to support the creation of data flows and models. This includes researching and profiling data sources in data categories of expertise
  • Communicates usability and business process improvement, through application of detailed analytics, pattern and root cause analysis. Leverages visualisation techniques
  • Plays an active role in Communities of Practice such as Business Functional Analysis Community of Practice and other Design related Communities of Practice
  • Issue & Risk tracking and collation to central RAID log working with central PMO
  • Bug tracking, creation, reporting through standard DB tool set in conjunction with project managers, development and test staff
  • Establishing and hosting workshops with key stakeholders through the evolution of the implementation
  • Creation and maintenance of the requirements traceability matrix from an end-to-end perspective
  • Creation and maintenance of the requirements management repository for the programme (i.e. Jama)
  • Experience in IT change projects and a project/programme environment
  • Experience working with business requirements through to system level Functional, Data and Technical Specifications
  • Experience in business analysis, data analytics. Experience in a financial domain (capital markets, transaction banking, wealth management) and/or related support functions
  • Experience creating user stories and supporting sprint planning
  • Good analytical and problem solving experience and ability to provide insights and solutions
  • High degree of accuracy and attention to detail
  • Organised and ability to commit and prioritise work duties and tasks
  • Excellent communication and documentation/presentation skills
  • Self-motivated with ability to work in virtual teams and matrix/global organisations demonstrating collaboration and sharing capabilities
  • Knowledge of methods and tooling for the Business Functional Analysis Profession
  • Knowledge of MS Office products
  • Extensive experience in delivering technical and/or operational solutions in the Financial Services Industry
  • Ability to work with virtual teams and matrix organisations
  • Ability to work in a rapidly developing and changing environment
  • Preferable: Knowledge of Case Management Tools (Actimize, Norkom CMS) , Requirements Management Tools (Jama), Task Management Tools (Jira), Test Management Tools (HP ALM), AML Transaction Monitoring tools (Mantas)
  • Preferable: Knowledge of AML processes for transaction monitoring and case management
  • Degree from an accredited college or university with a preference for Computer Science (or IT related)
  • Business Analysis certification (and/or relevant work experience)
23

Lead Business Architecht Resume Examples & Samples

  • Minimum 7 years of related experience
  • 4 year college degree or equivalent technical study (PEGA Smart BPM 7 years PEGA PMF 7 years PEGA Direct Capture of Objectives 7 years PEGA PRPC Use Case Development 5 year Converting business into process flow 5 years)
  • PEGA certified Senior Business Architect, PEGA certified Business Architect
  • US Citizenship required; no 3rd party or C2C
  • Fingerprinting, Full State & Federal Background Check to be completed by the State
24

Lead Business Resume Examples & Samples

  • Targeted Skills & Competencies
  • Suggested Experience & Qualifications
  • 5 years of experience as a business analyst
  • 3 years of experience supporting Business Rules
  • 4 years of financial services industry domain support
25

Director, Senior Lead Business Manager Resume Examples & Samples

  • Manage central software license inventory and process. Ensure license entitlements are captured comprehensively and accurately to produce an Effective License Position at a global and organizational unit level
  • Implement relevant reporting, metrics, benchmarks, and governance routines
  • Ensure that software acquisition, management and disposal processes, including those of external service providers, are conducted in line with corporate and technical policies, applicable standards, legislation and contractual obligations
  • Advise relevant project, program, infrastructure and application portfolio managers on software licensing and compliance. Recommend actions that will optimize the software asset portfolio
  • Gather life cycle inventories and related transaction costs to incorporate into sourcing decisions. Work with Sourcing and IT Teams to right-size spend and utilization
  • Provide impact assessments on all pending or potential architectural changes
  • Adopt best practices and improve processes and compliance across the firm
  • Stay informed of new and updated software license models and options for key vendor products
  • Partner with Architecture, Sourcing, Finance, Compliance, and other groups to ensure proper usage
  • Maintain a working knowledge of the major vendor’s software licensing practices, trends, and systems to drive software license optimization
  • Minimum 10 years’ experience in software licensing
  • Minimum 8 years of demonstrated Vendor Management proficiency
  • Advanced experience in Software Asset Management tools, IT asset discovery technologies and data analysis techniques (Aspera SmartTrack, Service Now, iQuate, SCCM, and advanced Excel skills)
  • Detailed knowledge of software publisher license models
  • Experienced in Software Asset Management and Publishers Audits
  • Minimum 7 years interacting with Senior Leadership on a regular
  • Strong business acumen across multiple practices including: vendor management, operations management, IT infrastructure, financial management, contract negotiation, and risk management
  • Self-motivated/directed person who drives change
  • Proven analytical skills and strategic thinking. Skills in compiling and analyzing large amounts of data from multiple sources
  • Solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations
  • Experience in business case development and modeling
  • Demonstrated ability to launch and deliver complex and multiple projects on time and within budget
26

Lead Business Manager Resume Examples & Samples

  • Leading the budget/forecast process to deliver results based on agreed target and business plans
  • Communication and presentation of information across the FCO and TTRO organization and Global COO, Divisional Mgmt
  • Forging a partnership with the line to gain a deeper understanding of the business in order to provide more effective resource planning support
  • Managing location strategy and other strategic initiatives by leading the financial discussions and helping to drive execution
  • Acting as a business partner with the line managers in ensuring the headcount and expenses are tracked to plan
  • Creative approach to problem solving and Ad hoc analysis
  • Seeking ways to make process improvement and value-add recommendations across the organization
  • Working with business partners including Finance, HR and other BMs to ensure timely and accurate delivery of information
  • Solid analytical and organizational skills with attention to detail
  • Self-starter willing to take initiative and follow-through
  • Clear written and verbal communication skills
  • Manage confidential information and data
  • Ability to multi-task and prioritize effectively in an actively busy environment and work to tight deadlines
  • Understanding of accounting concepts is useful
27

Lead Business Intelligence & BW Specialist Resume Examples & Samples

  • Working with business and IT stakeholders to help define a prioritized set of business outcomes and application work to accomplish those outcomes within the limitations of the applications budget
  • Help the applications organization's successful delivery of these business outcomes in partnership with business colleagues
  • Help support activities in conjunction with infrastructure and operations to ensure the applications perform well in production
  • Working with the chief information security officer (CISO) to ensure that the organization's applications are effectively secured and that risks are mitigated
  • 15+ years’ experience in multiple Business Intelligence disciplines (at least 3) such as SAP BW and SAP BW/4HANA, SAP BusinessObjects, Big data, Predictive/Prescriptive/Cognitive analytics, IoT, Industrial statistic, Artificial Intelligence etc
  • Strong BW back-end and front-end design and modeling skills
  • Experienced in SAP ABAP skills
  • University educated (at least BA/ BS) or 15 year of experience in diverse professional roles
  • Can work effectively with remote teams
  • Willing to travel up to 20 % time
  • Subject Matter Expert in the BI Portfolio Domain
  • Strong analytical abilities to identify issues & self-start programs to address
  • Ability to communicate and liaise broadly across functions & the global organization
  • Demonstrated ability to champion change, influence and drive results in a complex organization
28

Lead Business Intelligence & AI Specialist Resume Examples & Samples

  • Facilitating the applications governance process to gain consensus on a prioritized set of measurable business outcomes that applications must support
  • Working with business and IT stakeholders to define a prioritized set of business outcomes and application work to accomplish those outcomes within the limitations of the applications budget
  • Working with IT stakeholders to accomplish this application work in a way that improves the business and technical fitness of the application portfolio and minimizes its ongoing support costs
  • Overseeing the applications organization's successful delivery of these business outcomes in partnership with business colleagues
  • Overseeing support activities in conjunction with infrastructure and operations to ensure the applications perform well in production
  • 15+ years’ experience in multiple Business Intelligence disciplines, SAP, Big data, Predictive/Prescriptive/Cognitive analytics, IoT, Industrial statistic, Artificial Intelligence etc
  • 7+ years of medium to large-scale project and program management
  • Strong verbal and written communications
  • Able to understand complex issues & can clearly articulate complex ideas
  • Subject Matter Expert in the Demand to Build Portfolio Domain
  • Excellent project management, organization, attention to detail, follow-up
  • Ability to communicate & liaise broadly across functions & the global organization
  • Deadline & detail oriented
  • Demonstrated ability to champion change, influence & drive results in a complex organization
29

Lead-business Optimization Resume Examples & Samples

  • You will be responsible for helping to define strategic direction but also assist in bringing operational excellence
  • Help in analysing, structuring and solving select business and technical problems within the various teams in the org
  • Make sense of the key internal and market trends and their implication on our business
  • Collaborate with internal cross-functional teams to run select strategic projects
  • Work closely with the various members of the executive team on a daily basis to drive key company level initiatives
  • Work directly with Business leadership team on achieving the annual goals
  • Gain accelerated understanding of the Business unit
  • Prior exposure to business strategy, sales and finance either in a business or consulting role is preferable. If coming from a Technology background, should have deep business acumen
  • Exceptionally comfortable with ambiguity and decision-making in the absence of perfect information
  • Hands on approach is must – the ideal candidate should be motivated and passionate enough to drive and execute upon various initiatives
  • Highly proficient at excel and powerpoint
30

Lead Business Partner Resume Examples & Samples

  • Define space required to support inventory for in store sales
  • Site by site analysis to determine available backroom space needs
  • Problem solving site by site when conflicting needs compete for backroom space
  • Determine store utilization and space assets for enterprise initiatives
  • Optimize utilization of backroom locations and assets
  • Conducts exploratory and root cause analysis to influence key business decisions on future process changes by identifying data requirements and data sources
  • Generate business critical insights using a mix of exploratory analysis techniques and business intuition
  • Validate results through store visits, conference calls with field partners and business SMEs
  • Clearly communicate issues and/ or results using data visualization tools
  • Makes a determination on changes or updates needed for roll out using relevant key performance indicators
  • Supports similar initiatives on other upstream teams to ensure an end to end view of impact of process changes
  • Communicates progress, milestones, challenges against plan, and escalation of issues to a wide group of stakeholders including but not limited to leaders, process owners, product owners, scrum master
  • Clearly defines scope, methodology/action plan, timelines and stakeholders
  • Previous experience in end-user computing environments
  • Six Sigma/Lean experience
  • SQL and Micro Strategy knowledge