IT Reporting Resume Samples

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M Hauck

Mozell

Hauck

1829 Kacey Cove

New York

+1 (555) 850 7887

1829 Kacey Cove

New York

Phone

p +1 (555) 850 7887

Experience Experience

Los Angeles, CA

IT Reporting

Los Angeles, CA

Graham-Ernser

Los Angeles, CA

IT Reporting

Develop key metrics, dashboards, and associated data views to support management decision makers
Create communications and presentations to be viewed by various audiences including senior leadership team
Ensure accurate and timely reporting is done on all work related to scorecards
Support IT with metrics, related data and calculation methodologies and develop best reporting practices
Establish and maintain strong business relationships with key stakeholders from ISG, TSG and other IT areas in support of reporting, analysis and to ensure consistent data/methodologies are being used
Socialize scorecards and improvement findings with various partners within IT and Business orgs
Provide ad-hoc analysis to support leadership decisions

New York, NY

IT Reporting Analyst

New York, NY

Auer-Towne

New York, NY

IT Reporting Analyst

Recognize opportunities for service improvement initiatives and develop and champion delivery
May review and/or change established policies, maintain issues log and manage report delivery
Assist in planning and execution of metric/performance reporting approach
Prepare a broad variety of reports and provides data and management information for clients, internal and/or external audiences
Provides support to IT Operations by defining and supplying consistent, accurate metrics to assist with business decisions
Recommend and deliver establishment of new or modified reporting methods and procedures to improve report content and completeness of information
Performs other duties and participates in special projects as assigned

present

Dallas, TX

IT Reporting Analyst & Asset Manager

Dallas, TX

Nitzsche LLC

present

Dallas, TX

IT Reporting Analyst & Asset Manager

present

Identify security administration deficiencies, recommend improvements, and assist to implement corrective action
Executes remediation based off analysis and reporting
Develop and maintain procedure documentation
Provides explanations and interpretations within area of expertise
Comptia Security Plus or CISA certifications a plus
Participation in Quality Reviews
Execution of month end reporting

Education Education

Bachelor’s Degree in Computer Science

University of Oregon

Bachelor’s Degree in Computer Science

Skills Skills

Good organizational skills and excellent attention to detail
Good knowledge of how to access and analyze structured and unstructured data
Basic knowledge of banking operations and structure
Ability to grasp and adapt to new and complex technologies quickly
Basic SAS programming or working knowledge with SQL querying
Reliable and able to build confidence both internally in Global IT as well as externally
Excellent people skills with ability to communicate to all levels of staff effectively
Knowledge of business processes and systems
Detail and process oriented
Inquisitive mind with strong analytical and logical thinking skills

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Financial Analysis, VP CCB IT Reporting Resume Examples & Samples

Deliver timely andaccurate financial reporting which provide clear explanations of results,variances, and business drivers to ensure expense goals are achieved
Provide integral supportfor executive reporting and senior management presentations
Participate in ad-hocanalytics to support a range of projects and requests from management
Regulatory spendconsolidation and reporting
Collaborate with otherfinance managers to scope and define additional production work to be producedby India team then train the team on this defined work
Identification andimplementation of procedures to improve financial controls
Customize or createreports upon request
7 years experience inFinancial Planning/Management Reporting with strong technical skills
Outstanding PC skillsespecially with Excel and PowerPoint
Capacity and desire towork both at a strategic and detailed analysis level
Skilled at mastering thevarious Essbase cubes for financial data
Ability to workindependently to meet deliverables in a dynamic environment
Excellentmultitasking/prioritizing skills and ready to deliver under a rapidly changingenvironment
Exceptional timemanagement and prioritization skills essential
Ability to interacteffectively with peers and senior management
Superior communicationskills, both oral and written, and passion for accuracy
BA/BS in Finance,Economics, Accounting or related field – MBA a plus JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran

IT Reporting Analyst Resume Examples & Samples

Contribute to speed to value improvements
Support analysis based on available data - aligned to key strategies
Produce management reporting & scorecards
Execute against single data source for all partners within CBAW TS

RF It-reporting & Analysis Resume Examples & Samples

Hands on Java Engineer to architect, design and implement systems on the analytics platform
Extensive, professional hands on software development experience, using Java and open source technologies
Experience leading other developers and guiding technical projects
Create automated test plans and write tests
Ability to troubleshoot, performance tune and understand java memory utilization in code produced
Design and implement user authentication and security features
Collaborate with business analysts and back-end developers to define functional requirements and translate them into technical requirements
Rapidly design, prototype and iterate on creative concepts to meet the user requirements
Work with technology partners and vendors as required
Maintain a delivery-orientated approach to developing the reports and their supporting tools & data infrastructure

IT Reporting Analyst Resume Examples & Samples

Develop, test, and implement reports and supplemental processes to support reports for Consumer Risk Management and North American Collections, utilizing the Microsoft stack of tools (MS SQL Server, MS Reporting Services, MS Excel)
Lead reporting projects as needed
Participate/Assist in departmental cross-training program to disseminate knowledge/expertise across department personnel
Perform reporting maintenance tasks as required by department manager
3-5 years of experience creating advanced processes queries using Transact-SQL
3-5 years of experience creating/modifying relational databases
3-5 years of experience querying Oracle or DB2 databases
3 to 5 years of experience creating advanced reporting using Microsoft Reporting Services
2-3 years of experience creating management level dashboard reports or advanced analytics
2-3 years of experience creating/modifying/utilizing SQL Server Analysis Services cubes
2-3 years of experience leading a group of people
2-3 years of experience in project management
2-3 years creating policy/procedure documents for a technical group
Nice to have experience in banking
2-3 years of experience utilizing, developing, administering SQL Server 2012 databases. components, or services

IT Reporting Analyst Resume Examples & Samples

Designs and develops moderately complex metrics, reports and analyses to support key business decisions or assists with more complex reports as directed
Conducts data extraction, analysis and transformation functions
Recommends, participates or owns the development of moderately complex analysis designs using statistical and/or financial analysis. May be involved in the development of predictive modeling, process documentation and comparative analysis
Applies intermediate level skills in report requirement gathering, planning, design, configuration, implementation and validation. Works to continuously develop skills
Identifies and drives improvement opportunities for IT reporting (standard, ad-hoc)
Recommends and/or designs the metrics needed to clearly identify and illustrate the consistency of the IT organization
Develops queries against data bases to expose the data required for reporting and/or extraction
Works with other IT staff to define and design reporting requests and requirements. Responds to the reporting issues and takes corrective action as needed
Produces systems based reporting using, but not limited to, tools such as Business Objects
Prepares and maintains documentation for all configuration and design of the reports under their administration
Provides strategic input on the tools and applications used for reporting
May provide guidance/training to more junior staff
Bachelor’s degree in Computer Science, Business, Mathematics or related field
Minimum of three (3) years of business analysis/reporting experience
Minimum of two (2) years of progressive experience with Microsoft Access, developing VBA Code, creating and designing user interfaces, creating queries and designing reports
Experience using decision support systems, turning data into compelling, actionable business insights
Experience or exposure to Extract/Transform/Load (ETL) and/or Business Intelligence, SQL
Basic SAS programming or working knowledge with SQL querying
Intermediate knowledge of business processes and systems
Advanced proficiency in Microsoft Office (Word, Excel, Access and Power Point)
Good knowledge of how to access and analyze structured and unstructured data
Good analytical, technical and problem solving abilities
Basic knowledge of banking operations and structure
Good planning, time management, and follow through skills
Good verbal, written and interpersonal communication skills
Ability to translate abstract ideas and business requirements into solutions
Ability to handle multiple projects simultaneously. Independent/self-starter
Ability to grasp and adapt to new and complex technologies quickly

IT Reporting Analyst Resume Examples & Samples

Designs and develops less complex metrics, reports and analyses to support key business decisions or assists with more complex reports as directed
Participates in the development of analysis designs using statistical and/or financial analysis. May be involved in the development of predictive modeling, process documentation and comparative analysis
Applies and develops skills in report requirement gathering, planning, design, configuration, implementation and validation
Participates in the design of the metrics needed to clearly identify and illustrate the consistency of the IT organization
Assists with developing queries against data bases to expose the data required for reporting and/or extraction
Works with other IT staff to define and design reporting requests and requirements. May respond to the reporting issues and take corrective action as needed
Minimum of one (1) year of business analysis/reporting experience
Minimum of one (1) year of experience with Microsoft Access, developing VBA Code, creating and designing user interfaces, creating queries and designing reports
Exposure to decision support systems, turning data into compelling, actionable business insights
Knowledge of business processes and systems
Knowledge of how to access and analyze structured and unstructured data
Analytical, technical and problem solving abilities

IT Reporting Process Coordinator Resume Examples & Samples

Monitor and enhance existing workflows, design and build new workflows to support Configuration Management throughout EUC Operations-supported products. Role will involve interaction with participants in the workflow to help understand the challenges, and working with our development team tocarry out identified improvements
Work as ITIL user in Service-Now to review items in the workflows and report upon exceptions
Administer the user-facing tools (SharePoint, Microsoft SQL Server Reporting Services, Excel with PowerQuery, Splunk) used to present our work
Assist end-users with questions and data requests, and maintain documentation, KBs, FAQs, and internal social media to publicize information
Manage the EUC Operations “Tech Sessions” by discovering topics, reaching out to SMEs, assisting with presentation creation, and hosting of sessions
Experience in process improvement
Advanced Excel skills (pivot tables, graphing, combining data sources)
Excellent presentation and communication skills
Power user or administrator for SharePoint 2010 or later
PowerPoint/Visio skills with associated design abilities
Familiarity with relational databases such as Microsoft Access, Microsoft SQL Server as these are our major

IT Reporting Analyst Resume Examples & Samples

Prepare a broad variety of reports and provides data and management information for clients, internal and/or external audiences
Participate in high level business initiatives and assist with all levels of metric reporting
5 + years of professional business experience in an enterprise level environment
3+ years of data reporting, analysis and delivery experience
Expert level MS Office skills with Excel and PowerPoint
Ability to write necessary queries using SQL or other language in an effort to rationalize / normalize data from disparate systems
Experience wring reports in Qlikview is required
Experience working within an IT Infrastructure environment is preferred
Detail-oriented, Issue resolution
Strong oral and written communication and ability to multi-task

IT Reporting Analyst & Asset Manager Resume Examples & Samples

Execution of month end reporting
Asset procurement and management experience
Security Vulnerability scanning experience. I.E Nessus
Sarbanes Oxley and PCI compliance knowledge
Comptia Security Plus or CISA certifications a plus
Identify security administration deficiencies, recommend improvements, and assist to implement corrective action
Administer and maintain user and group security to company wide applications with a high degree of accuracy including processing of Requests, Service Restoration and Support of Entitlement Reviews and remediation of exceptions
Participation in Quality Reviews
Understand and enforce General Computing Controls
Communicate with end users through multiple intake requests systems
Develop and maintain procedure documentation

IT Reporting Analyst Resume Examples & Samples

Identify Continual Improvement opportunities for the current reporting processes and assist with changes to automate and improve content, efficiency, quality control, etc
Recommend and deliver establishment of new or modified reporting methods and procedures to improve report content and completeness of information
Assist in planning and execution of metric/performance reporting approach
Confer with internal Global Technology and external stakeholders to identify problems and to gather suggestions for improvements
Other activities in support of the progress of Global Technology as required
Grow general knowledge of IT and business systems , training junior analysts
Minimum 1-2 years of experience in MI reporting
High degree of professional discretion, integrity and judgment
Minimum intermediate skills in VBA, SQL and other relevant languages

IT Reporting & Development Analyst Resume Examples & Samples

Identify Continual Improvement opportunities for the current reporting processes and recommend changes to automate and improve content, efficiency, quality control, etc
Development within the XL Catlin suite of reporting tools, to support enhancements to reporting or process workflows
Preparation and delivery of accurate and timely reporting, including various analyses and interpretation of results, highlighting trends and exceptions
Deliver scheduled and ad-hoc reporting to agreed timelines and frequency
Monitor, track and audit data for inconsistencies and errors and develop processes to identify and remedy data inaccuracies and/or missing information
Contribute to and promote a culture of outstanding service
Minimum 3-5 years of experience in MI reporting
ServiceNow/ Remedy or other ticketing system knowledge is essential along with awareness of ITIL and experience of Extract Transform Load activities
University degree and proven experience in the role related to reporting or data analysis/management
Computer literate including Microsoft Outlook, Word, Excel, PowerPoint and other commonly used reporting software
Development skills in VBA, SQL and other relevant languages
Ability to create physical and logical data models
Good organizational skills and excellent attention to detail
Excellent people skills with ability to communicate to all levels of staff effectively

Analyst, IT Reporting Resume Examples & Samples

Develops and maintains analytical reports for internal customers and facilitates analysis
Assists with metrics and project plans
Creates and builds new ways of analyzing data based on the business’s need
Adherence to project deadlines
Demonstrated experience/expertise in SQL programming
Convey an attitude of enthusiasm and commitment
Ability to organize, prioritize and meet deadlines in a fast paced environment
Ability to manage assigned responsibilities independently, or execute effectively within a team
Solid analytical background and associated skills
Proficient follow-through and follow-up skills
Experience with MS Office applications; advanced skills in Excel
Minimum 1-2 years of experience preferred

IT Reporting Analyst Resume Examples & Samples

Define and agree release and deployment plans with stakeholders
Ensure that integrity of a release package and its constituent components is maintained throughout the transition activities and recorded accurately
Ensure that all release and deployment packages can be tracked, installed, tested, verified, and/or uninstalled or backed out, if appropriate
Ensure that change is managed during the release and deployment activities
Record and manage deviations, risks, issues related to the new or changed service, and escalate for corrective action
Participate in the pre-implementation analyses for the applications according to the terms and conditions of the commercial agreements
Participate in organizing detailed deployment plans and projects&#8217
Research, investigate and propose technical solutions for configuration needs
Execute the various tasks for the projects assigned to the deployment group
Minimize the impact of errors on systems by providing prompt solutions
Ensure detailed deployment plan has been documented along with a backout plan should anything go wrong during deployment
RDBMS
Weblogic (or any Application Server)
Java/J2EE/.Net
Experience with Deployment tools like uDeploy/repliweb/bladelogic
Minimum of 5 years in production support or development experience
Candidates requiring visa sponsorship will not be considered for this position

It-reporting Analyst Resume Examples & Samples

Experience with designing and producing data visualization reporting solutions, visual dashboards and adhoc reports
Demonstrated ability to package information in a clear, concise and visually appealing manner
Strong proficiency with Microsoft PowerPivot including pivot tables, complex formulas, slicers, formatting and data manipulation
Experience creating dynamic reports with business intelligence and reporting tools
Experience with Relational Databases in a SQL/Oracle Server environment
Experience with MS SQL Server Reporting Services (SSRS)
Familiarity with extracting data from various databases, data warehouses and reporting data marts
Experience in various programming languages SQL, HTML, Java, Javascript, Visual Basic and / or equivalent programming language a plus

UK Ics-record to Report IT Reporting Resume Examples & Samples

Any graduate with 2-6 (Analyst- 2-4; Senior Analyst- 4-6) years of relevant IT reporting & analysis experience
Working knowledge of SAP Crystal Reports & Business Objects, and SQL scripting
Proficient with Microsoft Excel, and other Office suite applications
Ability to present data simply and effectively

DFS IT Reporting Systems Resume Examples & Samples

Evaluates, analyses, documents requirements, translates into proper system requirement specifications and configurations
Collaborates globally to bring together team members and business stakeholders from multiple countries to deliver with quality and to meet roadmap commitments
Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements
Engages closely with IT staff, vendor personnel and appropriate business end-users as needed
Works as part of the dev team to ensure a high level of production stability, including triaging and reviewing escalated tickets from the application support teams, and to ensure that production deployments are completed with quality and without introducing instability
Engages with business partners in performing and reviewing impact assessments of forthcoming vendor releases and creates appropriate User Stories for Product Backlog to ensure vendor release is appropriately tested and deployed
Understands the business implications of technical solutions, and assists in defining and documenting the technology solutions to support any future business needs
Build and develop strong domain expertise around core DFS systems
Teaches end users new technology and enhancements using all appropriate communication tools as well as providing support for existing system
Works well under direction of Project Manager and Feature Team Manager and will keep them informed of status
Interacts with internal customers and senior business leadership
Keeps team and leadership updated on project status and risk factors
Supports the team in adhering to appropriate standards of quality
Strong understanding of key business drivers and ability to communicate and translate those needs to technical solutions
Works with the development and test teams to drive a culture of continuous improvement and adoption of Agile practices, implementation of test and deployment automation, and improved collaboration with testers and application support personnel
Supports IT activities including Controlled Self Assessments relating to both internal and external audit process, and ensure good adherence to internal IT controls including encryption, access controls, data classification and disaster recovery
Effectively manages relationships with IT and Business Partners
Solves novel problems and develops innovative solutions

IT Reporting Analyst Resume Examples & Samples

Provide primary technical support for several reporting based applications, and will be responsible for impact and upgrade testing as well as continuous support and improvement
Responsible for the creation, deployment, and intermittent update of the strategy as it relates to reporting needs. The strategy provides the most value at the least cost while keeping our current reporting technological environment current, stable and supported
Work with users and management to define requirements and then work independently on delivering end results or create project requests with internal AFE developers or contract development work within Arconic Centralized Resource units
Partner with plant leaders, AFE Functional teams and internal department co-workers to translate business needs into the right actionable specifications
Follow and implement compliance standards that are defined within the AFE IT Team
Utilize the system development life cycle and work within standards to maintain a compliant and stable reporting environment
As many of AFE's plants operate 7 days a week, critical reporting may require occasional weekend and off hours’ support. This role will include devising a strategy for this support to the AFE business
Occasional travel both domestically and internationally may be require as AFE currently has locations in North America, Europe and South Korea
As a member of the AFE Information Technology team, there is occasionally a need for weekend or off hours support beyond the role defined here. This could be in support of AFE business initiatives like Physical inventories or Arconic technical initiatives requiring weekend or evening outages
Ability to work in a global environment with virtual teams that accommodate cultural, national, time zone, language, and other differences among team members and customers
Strong human relations skills with a demonstrated ability to lead projects and influence direction and outcomes
Ability to work with cross functional teams including members from other disciplines and organizations
Ability to work through problems and conflict in difficult situations while keeping project efforts focused and on track
Excellent problem solving and forward thinking skills with the ability to be objective at all times
Minimum of one year experience gathering and developing user requirements
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee, or Refugee
Bachelor's Degree in IT or related field
Minimum of 2 years experience in information systems technology
2 years experience working in a manufacturing environment
Fundamental understanding and significant experience with the system development lifecycle
Ability to analyze and query data from Oracle and SQL Server databases
Ability to work with large volumes of data and transform it into meaningful information
Experience in Oracle PL/SQL, Discoverer, Hyperion Reporting software
Experience in BI Analytics or other Analytical Applications
Strong background in manufacturing knowledge as it relates to Production Control, Order Bookings, Historical Sales, Financial Impact and working knowledge of the Aluminum Industry as it relates to data reporting
Ability to converse with users on requirement gathering and is comfortable communicating within all levels within the organization

Emind FY CBS Finance FP&A IT Reporting Supervising Associate Resume Examples & Samples

Strong knowledge of SAP – including navigation of the system, using T codes, Finance Controlling (FICO) expert and the ability to teach others how best understand the system during our system implementation. (this is a must for us)
Strong Excel formula/pivot knowledge including “Match”, “Index”, “Sumifs”, “offset”, “conditionals” etc. (again a must)
Knowledge of excel macros (VBA)
Strong SQL skills including knowledge of relational databases (such as Access and SQL Management Studio) (a must)
Knowledge (to some degree) of Tableau assuming the possibility we may use that tool in the future (nice to have)
Knowledge of MDX including knowledge of cube formulas (nice to have)
Support heavy ad hoc reporting needs as well as assist in the creation of recurring reports intended for multiple users
Strong knowledge of SAP - FICO
Strong SQL skills
Knowledge (to some degree) of Tableau
Possess strong communication skill
Problem Solving skills
Have logical and analytical skill
Be decisive on real time basis

Credit Risk IT Reporting Lead Resume Examples & Samples

Provide the vision and leadership for design, development and implementation for a new Credit Risk Analysis and Reporting Business Intelligence solution on an existing Credit Risk platform
Demonstrate superior collaboration skills in working closely with Reporting Business Stakeholders, Data Architects, and Risk Change Business Analysts
Drive the build out of the Reporting Solution by slicing the demand into logical increments and prioritizing them with the Business
Build, motivate and manage teams leveraging his/her expertise to mentor and lead BA, PMs and Developers; supporting them through the various software development life cycle stages

IT Reporting Analyst Resume Examples & Samples

Accountable for data strategy and reporting outcomes as ITSM processes are built or modified
Interpret business needs to develop reports and dashboards
Collaborate with internal resources and customers to gather report requirements
Write and maintain functional and technical documents
Present data in a way that is meaningful and readily accessible to customers
Participate as a key member of the IT Service Management team
Be available for ad hoc requests for data
Automate reporting needs for customers
Manage an ITSM reporting database, and maintain data integrity and documentation
2 + years of relevant IT experience in a ITSM and Service Desk environement
3 + years experience writing SQL queries to extract data from SQL Server environments
2 + years experience designing enterprise reports/dashboards using PowerBI, ReportWriter, MS Excel, and SQL reporting services
2+ years experience designing and implementing jobs and packages using SQL Server Job scheduler, SSIS, or other tool
High level functional understanding of ITSM applications and data structure within the ITSM tool
PowerShell experience a plus
Knowledge of ITIL based processes preferred
Knowledge of data migrations preferred
Knowledge around ITSM tools, Call Centers, Monitoring Tools, Security Tools, SCCM, Active Directory, and HR Platforms a plus

IT Reporting Analyst Resume Examples & Samples

Leads projects to enhance insights, reporting and trending. Responsible for the creation and maintenance of reporting mechanisms, including but not limited to dashboards and scorecards
Develops, tracks, analyzes and communicates department metrics
Collects data, develops statistical analyses, and communicates at the department level. Takes a proactive role in identifying opportunities to measure our client experience(s) and other department objectives. Uses business knowledge to provide recommendations
Performs custom analysis for targeted areas of primary concern. Serves as subject matter expert to respond to questions on data research and trends. Analyzes data and presents results
Establishes effective working relationships with business leads, decision-makers, and stakeholders. Provides communications to and interacts with multiple and diverse audiences
Identifies, recommends and implements changes that will enhance workflows and procedures or improve the effectiveness and quality of data and analysis. Analyzes impact, prepares environment for change, working with communications team to communicate to impacted business areas and team members, and updates or creates procedures
Performs other duties and participates in special projects as assigned
Strong and demonstrated data analysis skills preferred
Advanced knowledge of Microsoft Excel, Access and PowerPoint
Excellent oral, written and interpersonal communication skills. Facilitation and presentation skills preferred
Client interaction and project management experience preferred
Strong interpersonal skills, including the ability to build effective working relationships with colleagues in other units/divisions
Strong planning and organizational skills and ability to manage multiple priorities. Project management experience preferred
Ability to maintain confidentiality associated with data
*Vanguard is not offering visa sponsorship for this position***

It-reporting Analyst Resume Examples & Samples

Bachelor degree with a business or technology focus 3+ years of Workday report writing experience
Understanding of and ability to create Workday Calculated Fields Workday implementation experience
COATS or CCS card

IT Reporting Analyst Resume Examples & Samples

Provides support to IT Operations by defining and supplying consistent, accurate metrics to assist with business decisions
Provides advanced data support such as trending, regression analysis, predictive modeling and other such methodologies to assist IT leaders in making informed decisions
Presents IT analytics formatted for Sr. Leadership consumption
Derive conclusions and make recommendations based on rigorous data analysis
Responsible for defining, maintaining and training for IT Operational reporting standards and formats
Collaborates with all matter experts across IT to promote good data stewardship and insure alignment
Actively participate in strategies, tactics and roadmap for IT Operations
Compiles benchmark data for comparison purposes
Manages and extends the portfolio of IT Operational reports
4+ years of data analysis experience
Strong quantitative and analytical skills including statistical analysis and mathematics
Demonstrated expertise in Microsoft PowerPoint and Excel, including proficiency with complex pivot tables and data analysis functions
Tableau experience a strong plus
Ability to effectively prioritize and multi-task in high volume workload situations
Ability to take ownership of job responsibilities; working independently and in a team
Strong solution orientation and the ability to anticipate problems

Risk IT Reporting Lead Resume Examples & Samples

Provide the vision and leadership for design, development and implementation for a new Risk Analysis and Reporting Business Intelligence solution on an existing platforms
Build, motivate and manage teams leveraging his/her expertise to mentor and lead BA, PMs and developers; supporting them through the various software development life cycle stages
Think beyond the obvious, think about how you can lead UBS with that reporting initiative into digitalization and self-service by providing intuitive architecture and tools

IT Reporting Resume Examples & Samples

Have proven skills for reporting using Excel and VBA automation
Have experience and be able to demonstrate the data analytics skills
Demonstrate excellent interpersonal skills
Be comfortable with working with cross functional IT orgs at all levels including senior management
Be able to work independently, while managing working relationships within a matrix organization
Be able to apply critical thinking skills to perform impact analysis and root cause analysis
Recognize the necessity and value of accuracy
Have a strong process documentation background
Process information quickly
Demonstrate excellent written and verbal communications skills
Manage, evaluate and drive ongoing requests for reporting and data needs focused on the various CBX programs
Support and drive the preparation of monthly IT Management Group (ITMG) Service Quality material & details
Identify and understand metrics, compare data from different sources to draw conclusions
Execute ad-hoc, monthly, quarterly and annual tasks related to Executive Metrics & Scorecards for IT
Drive the data collections requirements, analysis, reporting and improvements needed for service metrics
Work with TSG, ISG, CSSG, CIP, Finance and other IT teams for metrics compilation responsibilities
Detailed process documentation to ensure standardization
Support IT with metrics, related data and calculation methodologies and develop best reporting practices
Create communications and presentations to be viewed by various audiences including senior leadership team
Ensure accurate and timely reporting is done on all work related to scorecards
Develop key metrics, dashboards, and associated data views to support management decision makers
Provide ad-hoc analysis to support leadership decisions
Establish and maintain strong business relationships with key stakeholders from ISG, TSG and other IT areas in support of reporting, analysis and to ensure consistent data/methodologies are being used
Accountable for continuous process optimization and automation
Socialize scorecards and improvement findings with various partners within IT and Business orgs
Bachelor's Degree in Computer Science, Information Systems, or other related field or previous work experience
6 to 8 years of work experience related to metrics
Experience coding in VBA
Fully proficient in Microsoft office tools, with special focus on Microsoft Excel and its analytical capabilities (e.g. Macros/Visual Basic, pivot tables, data slicers etc.)
Knowledge of HPSM data system, MS-Access queries and database connections capabilities required
Proficiency in use of and manipulation of data extracts and reporting techniques
Knowledge of Six Sigma and Statistical analysis preferred
Experience with presentation skills including executive materials to senior management preferred

IT Reporting Analyst Resume Examples & Samples

Review and validate external data as it is collected
Develop policies and procedures for the collection and analysis of ITSM related data
Analyze the Compliance, Quality, Efficiency and Effectiveness of ITSM Processes
Track and analyze trends in performance
Establish standardized performance reports across Global IT
Manage monthly reporting on SLA, KPI, and OLA
Support Process Owners in escalation of deficiencies in processes and noncompliance with established policies, practices, and standards
Create queries and reports for ITSM in order to determine process performance
Support performance assessment of vendors against SLA / KPI’s to ensure effective control of expected deliverables
Participate in the analysis, development, and implementation of standards for an ITSM process
Provide day-to-day analytical support independently and as part of a team to identify, understand, and extract data from ServiceNow and other sources
Provide status reports on assigned work including building slide presentations and briefings
Support ad hoc reports
A structured, thorough, methodical and analytic approach
Great people skills
The capacity to cooperate across functions and the ability to work in teams
Reliable and able to build confidence both internally in Global IT as well as externally
A natural curiosity and want to explore data to find new insights