Houseperson Resume Samples
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Houseperson Resume Samples
The Guide To Resume Tailoring
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AB
A Bins
Alberto
Bins
746 Tevin Shoal
San Francisco
CA
+1 (555) 843 4835
746 Tevin Shoal
San Francisco
CA
Phone
p
+1 (555) 843 4835
Experience
Experience
Philadelphia, PA
Houseperson
Philadelphia, PA
Kohler-Leuschke
Philadelphia, PA
Houseperson
- Vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties
- Perform indoor and outdoor cleaning such as scrubbing restrooms, picking up and emptying garbage, washing windows, sweeping, mopping, etc
- Perform housekeeping functions such as vacuuming, dusting, polishing, maintaining woodwork and other vital housekeeping functions
- Ensuring the highest level of guest service by embracing Delta’s service philosophy of being welcoming, engaging and exceeding our guests expectations
- Assists in stocking, rotating of incoming products, dusting, vacuuming, sweeping, empty trash cans
- Vacuuming lobby stairs, mopping stairwells, shampooing guestroom carpets, delivering bathrobes to guest rooms, washing guest room sheers, mattress rotation
- Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators
Houston, TX
Banquet Houseperson
Houston, TX
Ernser Group
Houston, TX
Banquet Houseperson
- To uphold excellent housekeeping practices to ensure a safe, clean and pleasant working environment. To ‘WORK CLEAN, WORK TIDY’ at all times
- Perform other duties as requested by management
- Maintain an orderly working environment, inform manager of any deficiencies
- Report to the Supervisor any unsafe working conditions or procedures and unsafe work habits by others
- Provides servers, bartenders and other departments with additional items to provide service to our guests
- To develop teamwork and loyalty within the hotel
- Support department assisting food & beverage outlets including setting buffets; staging events & theme décor
present
San Francisco, CA
Housekeeping Houseperson
San Francisco, CA
Nikolaus Inc
present
San Francisco, CA
Housekeeping Houseperson
present
- Performs any and all other tasks which are assigned by management
- Provides guidance and performance feedback to Houseperson team
- Complete daily, weekly, monthly, quarterly projects as assigned by Housekeeping Managers/Supervisors
- Ensures that superior guest service is provided through fast, flawless, and spotless service standards
- Perform heavy cleaning of guest rooms including stripping floors, maintaining carpets and cleaning balconies and windows
- Assist Room Attendants to ensure guest rooms are prepared efficiently
- Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free
Education
Education
Bachelor’s Degree in Customer Service
Bachelor’s Degree in Customer Service
Portland State University
Bachelor’s Degree in Customer Service
Skills
Skills
- Ability to professionally represent “THE TENNESSEAN” while presenting a warm, professional, and refined demeanor with guests and fellow team members
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs
- Ability to multitask, work in a fast paced environment and have a high level attention to detail
- Knowledge of basic reading, writing and arithmetic skills
- Ability to perform assigned duties with attention to detail, speed, and accuracy
- Detail hallways including clean baseboards, carpet edges, lamps, shades, wipe down walls, tables, picture frames, mirrors and wall signs
- Details hallways including cleaning baseboards, carpet edges, and lamps and shades and wiping down walls, tables, picture frames, mirrors, and wall signs
- Ability to maintain knowledge of all hotel features, information, and events
- Ability to communicate professionally with fellow team members while using a radio
- Ability to deal professionally, courteously and tactfully with the public and coworkers
15 Houseperson resume templates
Read our complete resume writing guides
1
Banquet Setup Houseperson Resume Examples & Samples
- Provides prompt, accurate, professional and friendly food and beverage service, setup and break down of event and conference services to hotel and conference guests. Maintains strict Breckenridge Hospitality and Hilton standards
- Available for Banquet event meeting, pre cons and post cons, Food and beverage meetings
- Greets all guests in a courteous and professional manner. Handles multiple guests efficiently. Follows established Brand Standards for banquet setups. Ensures all BEO's are followed and serviced in a timely manner
- Follows all appropriate regulations for Food Service, Safety & Sanitation, MSDS, TIPS (alcohol service), Fire, Equipment, and Chemical Management
- Displays excellent communication/organizational skills and proven ability to work under high pressure
- Minimum 1 year in a food and beverage service/setup position - Required
2
Houseperson Resume Examples & Samples
- Previous housekeeping experience or equivalent. -required
- Previous experience housekeeping in hotels or condos. -preferred
- High School diploma. -preferred
- Must be able to communicate in efficiently in English. -required
- Must be able to lift up to 30 lbs. -required
- Must be able to stand for long periods of time in excess of 2 hours without sitting. -required
- Must be willing to work a varied schedule, including weekends and holidays. -required
3
Advanced Houseperson Resume Examples & Samples
- Oversee houseperson staff, delegating duties as necessary
- Routine property inspections
- Keep inventory and maintain housekeeping closets to ensure adequate supplies are available
- 1+ year periovious houseperson/housekeeping experience - required
- Previous supervisory experience - preferred
- Able to stand for long periods of time in excess of 2 hours without sitting - required
4
Houseperson Resume Examples & Samples
- Maintenance and cleaning of units, grounds, common areas and recreation facilities
- Assisting room attendants with general cleaning of guest rooms
- Vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties
- Snow removal from property grounds
- Assisting Guest and Owners in any manner
- Complete timesheet accurately, and turn in to an Area Supervisor daily
- Help in keeping all employee areas neat and clean (kit room, break room, linen closets etc.)
- Support Hospitality Attendants by keeping all supplies stocked and organized, removal of soiled linens and commons area trash
- Report all maintenance problems to an Area Supervisor
- Hours and shifts can vary and be flexible, due to weather and occupancy levels
5
X-houseperson Resume Examples & Samples
- Support environmental and recycling programs
- Support housekeeping staff as needed
- High school diploma – Preferred
- Able to commit to working through April 2013
6
Houseperson Bear Paw Lodge Resume Examples & Samples
- Adhere to daily cleaning schedule, communicate any issues to the Front Desk
- Dust, vacuum and mop lobby floors
- Clean lobby restrooms
- Vacuum all hallways, dust trim, apply Old English to wood scratches
- Operate leaf blower to clean exterior walkways in fall
- Change common area light bulbs, ladder work required
- Assist with maintenance projects
- Previous guest service experience – Preferred
7
Banquet Setup Houseperson Double Tree by Hilton Resume Examples & Samples
- Ensures assigned functions adhere to adhere to the 24 hour setup rule
- Maintains linen and inventories to par levels. Maintains equipment and keeps at par levels
- Must be able to move heavy banquet equipment and furniture for long periods of time
8
Banquet Setup Houseperson Breckenridge Hospitality Year Round Resume Examples & Samples
- Maintains all work areas in a neat and orderly manner at all times. Checks banquet area before, during and after shift for proper set & cleanliness. Follows established checklists for opening & closing duties, responsible for security of meeting rooms
- May be required to assist any other resort or F&B department, including serving and bar
- High School Diploma or GED - Required
9
Houseperson Keystone Resort Property Management Resume Examples & Samples
- Cleaning and maintaining public areas of the association property, indoors as well as outdoors; such tasks being vacuuming/shampooing of carpets, cleaning/waxing of floors, trash removal, stocking and maintaining supply rooms, painting, and general property upkeep
- Maintenance of units, grounds, common areas and recreation facilities
- Pleasantly assisting Resort Guests and Owners with their requests
- Support room attendants with general cleaning of guest rooms, keeping supply closets neat and organized, removal of soiled linens and common area trash
- Work with team to keep all employee areas neat and clean (kit room, break room, linen closets etc.)
- Seasonal property tasks, such as landscaping during the spring and summer and snow removal during the winter
- Complete timesheet accurately and turn in to an Area Supervisor daily
- Reporting any damage, theft or lost and found to an Area Supervisor
- Reporting all maintenance problems to an Area Supervisor
- At least six months of experience working in a guest services environment is required
- Able to lift up to 50 lbs and to stand for long periods of time, in excess of six hours without sitting
- A flexible schedule including holidays, weekends, early mornings, swing shifts is required; Hours and shifts vary due to weather and occupancy levels
- Be able to work independently outside in all types of weather
- Proficiency in using cleaning chemicals, small engine machines, and basic hand tools
- A valid US Driver License - Preferred
- Previous housekeeping experience in hotels or condos – Preferred
10
Head Houseperson Keystone Resort Property Management Resume Examples & Samples
- Must be able to work outside in all types of weather (snow, rain, wind, and sun) - required
- A flexible schedule including weekends, holidays, etc - required
- Bilingual English/Spanish - preferred
- Previous Housekeeping experiences - preferred
11
Head Houseperson Resume Examples & Samples
- Work outside in all types of weather
- The candidate must be able to do minor maintenance tasks: fixing blinds, cleaning stains in carpets, painting etc. - required
- Must be detail oriented - required
- Able to climb stairs - required
- Colorado Driver's License with acceptable driving record - preferred
- Experience on Microsoft Applications (Word, Excel, Outlook, Explorer) - preferred
- Painting, landscaping, or trade skills - preferred
12
Advanced Houseperson Keystone Resort Property Management Resume Examples & Samples
- Clean commons areas including spas, hallways, bathrooms and elevators
- Shovel snow, clear ice, and deliver firewood in the Winter
- Landscapiding duties in warmer weather
- Previous houseperson/housekeeper experience - required
- Be able to lift 50 pounds - required
- Must be able to stand for long periods of time of up to four hours - required
- Must be able to work independently - required
13
Houseperson Resume Examples & Samples
- Hours and shifts can vary and be flexible, due to occupancy levels
- Able to communicate effectively in English, both written and verbal - preferred
- Previous guest service experience - preferred
- Previous houseman or janitorial experience - preferred
- A valid US Driver License - preferred, but not required
- High school diploma or equivalent - preferred
- A flexible schedule, including holidays and weekends - required
- Able to lift up to 50 lbs and to stand for long periods of time in excess of six hours without sitting - required
- Must be able to use cleaning chemicals, small engine machines, and basic hand tools - required
14
Houseperson Resume Examples & Samples
- Empty trash receptacles and pick up room attendants trash bags
- Prepare rooms for VIP Arrivals by stocking with appropriate amenities
- Move furniture
- Collect and deliver linen between the room attendants
- Previous experience housekeeping in hotels. -preferred
- Must be able to communicate in efficiently in English. -preferred
15
Houseperson Resume Examples & Samples
- Cleaning of common areas, garages and lobby restrooms
- Power wash garage floors
- Empty interior and exterior trash bins/recycling
- Keep pool deck area clean
- High school diploma – Required
- Able to communicate effectively in English, both written and verbal – Required
- Previous houseman or janitorial experience – Preferred
16
Houseperson Resume Examples & Samples
- Walk assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning
- Clean public areas - hallways, elevators, service areas, stairwells, etc
- Remove dirty linen, terry and trash from the service areas and take to the appropriate locations
- Assist sectional housekeepers as needed (i.e. moving furniture, rollaways, etc.)
- Report missing or damaged articles, and submit all found items to Housekeeping office according to Lost and Found procedures
- Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
- Ensure that all the hallways are clear of trash and used room service trays have been taken to the Stewarding department
- Report the need for floor cleaning/polishing and carpet shampoo; coordinate and use equipment to conduct cleaning procedures
- Report any maintenance issues in a timely manner to ensure all items are logged with the Housekeeping Dispatcher
- Transport baby cribs and rollaway beds to the guest rooms
- Participate in training classes set up by The Lodge at Vail, Rock Resort and Vail Resorts
- Ensure the department leads the charge in regards to recycling efforts and environmental initatives
- High School diploma or GED. -preferred
- Previous housekeeping experience in property of similar size and quality. -preferred
- Ability to effectively communicate in English to guests, vendors and employees. -preferred
- Must be able to lift up to 50 pounds. -required
- Must be able to be on your feet for up to 8 hours a day. -required
17
Houseperson Resume Examples & Samples
- Previous guest service experience – preferred
- Previous houseman or janitorial experience- preferred
- Able to lift up to 50 lbs. - Rprequired
- High school diploma – preferred
18
Banquet Setup Houseperson Resume Examples & Samples
- Assist with the day to day set up of meeting and banquets rooms
- Includes the setting up of tables, chairs, and food buffets
- Assist with the on going cleaning of the Conference Center including vacuuming, shoveling snow, and cleaning up rooms after guests leave
- Be able to lift 50lbs
- Employee must have reliable transportation to and from work outside of a bus schedule
19
Banquet Setup Houseperson Resume Examples & Samples
- Provide superior service to our guest at all times, while following The Resort’s etiquette guidelines
- Serve food and beverages
- Set up tables, buffets and work as outlined on Banquet Event Order
- Keep work area neat, clean and free of any safety hazards
- Report service needs, special guest needs or problems to supervisor
- Maintain department policy of having room set 15 minutes prior to scheduled start time of event
- Maintain professionalism, friendliness and uncommon flexibility in all dealings with guests
- Basic education (high school) desirable, plus one year of relevant experience or a combination of education and experience form which comparable knowledge and skills are acquired
- Previous banquet set-up experience desirable
- Good personal hygiene and neat appearance
- Ability to perform job duties
- Ability to deal with customers courteously and efficiently, including ability to be polite but authoritative with disorderly or intoxicated patrons
- Basic reading, writing and math skills
20
Houseperson Resume Examples & Samples
- During summer season will help in landscaping and in winter season will do heavy snow removal
- Able to communicate effectively in English, both written and verbal, preferred
- Previous guest service experience, preferred
- Previous houseman or janitorial experience, preferred
- A valid US Driver License, preferred
- High school diploma or equivalent, preferred
- A flexible schedule, including holidays, weekends, early mornings, etc., required
- Able to lift up to 50 lbs and to stand for long periods of time in excess of six hours without sitting, required
- Must be able to use cleaning chemicals, small engine machines, and basic hand tools
21
AM / PM Houseperson Resume Examples & Samples
- Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times
- Proactive-immediately communicates concerns and reacts to situations
- Willing to get dirty and clean up others’ messes
- Enthusiastic about interacting and helping guests
- Availability Requirements: - Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training - Additional Planned time off (vacations or non-paid time off) may not be available until the New Year
- Previous experience in a self directed role requiring little follow up /supervision
- Knowledge of Hawaiian/Japanese language preferred
22
Housekeeping Delivery / Houseperson Resume Examples & Samples
- Complete paperwork in a timely fashion
- Create Work Orders by reporting any major repairs needed to Building Maintenance
- Lightbulb changes in properties as needed or requested
- Valid US driver license - Required
23
Houseperson Resume Examples & Samples
- Support housekeeping staff by ensuring that they have the supplies needed to perform their job
- Deliver supplies on a golf cart to the appropriate locations, must have clean driving record and must be able to drive a golf cart in a safe manner
- Ensure that all housekeeping closets are kept neat and orderly at all times
- Deliver large supplies of linen and other supplies to the housekeeping closets, maintain very high levels of organization by putting away all supplies upon delivery
- Maintain an inventory of where certain supplies are located around the property to assist all team members
- Responsible for the cleanliness of all bathrooms inside the housekeeping closets
- Must be able to clearly communicate with guests, other staff members as well as management
- Respond to calls from the housekeeping office and front desk
- Remove dirty linen, trash and recycling from housekeeping closets
- Maintain the correct par levels of supplies and linen in all housekeeping closets
- Must be able to work outside in all conditions
- Assist the Housekeeping Department in other projects as needed
- Be able to work independently
- Hours and shifts vary due to weather and occupancy levels
24
Houseperson Resume Examples & Samples
- Provides daily cleaning services for all aspects of the operations; interior and exterior
- Assists in stocking, rotating of incoming products, dusting, vacuuming, sweeping, empty trash cans
- Insures that appearance and presentation of the Club and its facilities are impeccable
- Frequently lifts 25 pounds and up to 50 pounds
- Early shift, typically 4:30am - 10:30am
- Able to work as a team and be held accountable
- Must work weekends and holidays, have reliable transportation
25
Lead Houseperson Resume Examples & Samples
- Able to stand for long periods of time
- Comply with all safety policies, practices and procedures. Report all unsafe activities to Supervisor and/or Human Resources
- Regular lifting, carrying, pushing, pulling, reaching, stooping, standing and walking
26
Houseperson Resume Examples & Samples
- Able to communicate in English - preferred
- Previous cleaning or housekeeping experience - required
- Flexible schedule required. Ability to work weekends and holidays
- In-person interviews - preferred
27
Houseperson Resume Examples & Samples
- Provide daily cleaning for all of the operation including but not limited to: offices, public spaces, condos, and restroom facilities
- Perform light cleaning and heaving cleaning including but not limited to: window washing, furniture polishing, dusting, vacuuming, sweeping, floor cleaning and polishing, emptying of trash cans and ashtrays
- Identify and report to supervisor when supplies are needed
28
Houseperson Resume Examples & Samples
- Heavy lifting and working with chemicals are required
- Must have a valid Driver’s License
- Must be able to use 2-way radio
- Six (6) months of previous Housekeeping, Houseperson or Housekeeping Support experience
- Previous housekeeping responsibilities for up to 14 rooms a day
- Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays
29
AM / PM Houseperson Resume Examples & Samples
- Assists Housekeeper
- Transports dirty linens/towels, removes from Housekeeper’s cart, to the linen room and loading dock
- Cleans corridors walls, base boards, carpets
- Deliver items requested by guest
- Setup alert master units, issues machines, cribs and air mattresses as needed in Guest Rooms
- Restocking of linen rooms; sweeping and cleaning the linen floor and room daily
- Cleaning the vending, ice machine, DVC Trash and Recycle Rooms, Laundry Room floors, walls and baseboard
- Remove trash and recycle materials to appropriate areas throughout the day
- Ability to clean guest rooms
30
Lead Banquet Set Up Houseperson Resume Examples & Samples
- Lead set up team in execution of job functions
- Provides prompt, accurate, professional and friendly food and beverage, setup and conference services to hotel and conference guests. Maintains strict Breckenridge Hospitality standards
- Performs conference setups daily operations including setting conference rooms, posting signs, refreshes, teardowns, vacuuming, and assorted cleaning. Assists coworkers internally and externally, resort-wide
31
Advanced Houseperson Resume Examples & Samples
- Ensures all housekeeping carts are stocked and neatly maintained
- Delegate tasks/assignments to the Houseperson team to ensure productivity and cleanilness are maintained across property
- Previous houseman or janitorial experience - required
- Bilingual (English/Spanish) - preferred
32
Advanced Houseperson Resume Examples & Samples
- Removal of trash as needed. Clean bathrooms, maintain all property without dust
- Able to stand for long periods of time in excess of 2 hours without sitting - Required
- Able to communicate effectively in English, both written and verbal - Preferred
33
Entry Houseperson Resume Examples & Samples
- Provides insight into inventory of replacement parts, supplies and hardware
- Assists in development of programs of regular preventive maintenance for all equipment
- Guest Departure inspections (doors locked, lights off, heat off, trash removed etc)
- Filter changes in the rental properties
- Perform all other duties as assigned, requested or deemed necessary for guest service
- Able to lift up to 35 lbs. - Required
34
Houseperson Resume Examples & Samples
- Requires problem solving and initiation of less clearly defined job activities. May make relatively complex decisions about materials and equipment
- Communicate with housekeeping and building maintenance to complete work orders in a timely fashion
- Guest pre check-in inspections prior to guest arrivals (make sure lights are working, heat is on, catch any issues, etc)
- Testing of smoke and carbon monoxide detectors and reporting results for the Compliance 360 program
- Linen bag pick up in overall rental areas including houses
- Delivery services for guest amenities and general items as needed
35
Advanced Houseperson Resume Examples & Samples
- Previous guest service experience
- Previous houseman or janitorial experience - Required
- Able to stand for long periods of time in excess of 4 hours without sitting - Required
36
Houseperson Resume Examples & Samples
- Vacuums guest hallways on a daily basis
- Stores supplies and stocks shelves in Housekeeping locker room daily
- Flips mattresses in guest rooms to prolong mattress life
- Details hallways including cleaning baseboards, carpet edges, and lamps and shades and wiping down walls, tables, picture frames, mirrors, and wall signs
- Maintains general cleanliness of guest hallways throughout the shift
- Ensures Guest Room Attendant (GRA) carts are emptied of trash and linen throughout the shift
- Maintains cleanliness of ice and vending areas including the floor and area beneath the machines
- Ensures ice and vending machines are dry and free from debris
- Removes and replaces trash container liners every morning on assigned guest floors
- Reports any maintenance calls to supervisor
- Ensures guest elevators doors, tracks, and surrounding areas are clean and debris-free and elevator signs and call button plates are smudge-free
- Disposes of boxes and trash left in service elevator area
- Maintains cleanliness of services elevator doors, tracks, and keeping floor clean and dry
- Transports all dirty soiled duvets, bed skirts, bed pads, blankets, and pillows to the designated area before the end of the shift
- Keeps stairwell exits clean and free from debris
- Fills cleaning chemical bottles before shift ends
- Delivers guests’ requested items such as irons, hairdryers, cribs, rollaway beds, amenities, refrigerators, and pillows to guests in a timely manner while adhering to company customer service policies
- Must be able to clean Biohazards
- At least 6 months of previous cleaning experience, preferably in a large hotel environment
- Must have knowledge of cleaning equipment, supplies, and chemicals used
37
Houseperson Resume Examples & Samples
- Promotes and maintains the highest level of service to all guests while staying alert to their needs
- Responds effectively to guest inquiries related to the property and the local area, while providing excellent service
- Responds to and resolves guest complaints in a timely manner, creatively solves problems, anticipates guest needs within scope of authority, and notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Ensures the privacy and confidentiality of guests and limits requests for information pertaining to guests in accordance with hotel policies
- Delivers supplies to Guest Room Attendants (GRA) and other housekeeping department staff and monitors available stock
- Fills cleaning chemical bottles as assigned in accordance with departmental policies and procedures
- Removes trash from guest floor service landings and removes and replaces trash container liners as needed
- Cleans and dusts property fixtures, carpet edges, baseboards, lamps, shades, and picture frames, and keeps stairwell exits clean and free from debris
- Vacuums carpeting in guest room corridors daily, and spot cleans carpeting, hallways, public areas, and guest rooms. Moves guest room furniture as assigned
- Removes room service carts and/or trays and delivers to the appropriate areas any other item that is not a permanent fixture of the décor of the guest hallways
- Reports unusual room conditions and other equipment in need of repair to the supervisor
- Ensures that assigned areas are kept clean and neat, including removing and replenishing linens from hampers and removing trash from GRA carts in a timely manner. Moves and transports full linen hampers to designated areas
- Delivers linen supplies and guests’ requested items (e.g., cribs, rollaways, refrigerators) to designated areas in a timely manner
- Functions as a Guest Room Attendant as needed
- Maintains cleanliness of Housekeeping employee bathroom throughout the shift including filling soap dispensers, ensuring paper products are neatly and properly stocked, keeping floor clean and dry, and sanitizing bathroom surfaces
- Stocks and cleans required back of house areas
- Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests
- English Language Proficiency: The ability to speak and understand spoken English when giving and receiving instructions, and talking with management, coworkers, and guests. This includes using correct grammar when speaking and not using slang terms
- Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English. This includes targeting the amount, style, and content of the information to the needs of the receiver
- Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others’ ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities
- Detail Orientation: The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality
- Multi-Tasking: The ability to process multiple types of information and/or perform multiple tasks simultaneously
- Initiative: The ability and willingness to take independent action and complete job tasks without being instructed to complete them. This includes the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
- Safety Orientation: The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions. This also includes being aware of unsafe conditions such as spills, wet areas, debris, and addressing quickly and efficiently
- Integrity and Company Policies: The ability and willingness to uphold ethical standards and comply with all state and federal laws and company policies and procedures. This includes maintaining confidentiality of all sensitive and proprietary information and avoiding conflict of interest situations
- Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks
- Physical Strength: The ability to lift, push, pull, or carry objects using hands, arms, back, stomach, shoulders, legs, or a combination of these muscle groups
- Cleaning Supplies and Chemicals: Knowledge of the hazards and safety precautions required for handling cleaning supplies and products in a safe and effective manner. This includes knowing the location of MSDS information and the appropriate product for a given situation
- Trash Handling and Removal: Knowledge of proper handling of recyclable and hazardous materials (e.g., syringes, needles, blood stains), including removing trash, sanitizing trash cans, and recycling appropriate trash items
- Housekeeping Set-up Standards: Knowledge of proper housekeeping set-up standards for specific areas (e.g., guest room, linen closet, public areas). This includes knowledge of proper placement of supplies
- Cleaning Procedures: Knowledge of policies and procedures for cleaning and maintaining the various areas of the property (e.g., restrooms, public areas, guest rooms, kitchens, etc.). This includes the ability to clean sidewalks, walls, ceilings, vents, doors, furniture, displays, artwork, counters, partitions, toilets, sinks, light fixtures, glass, mirrors, and drains
38
Houseperson Resume Examples & Samples
- Maintain cleanliness of assigned guest room corridors
- Vacuum corridors
- Clean and maintain linen closet and restrooms of assigned floors
- Clean and stamp ashtrays
- Empty trash and dirty linen from Guest Room Attendants’ carts
- Deliver Guest Room Attendants’ supplies as needed
- Clean corridor light fixtures and baseboards
- Perform daily inventory on linen closets
- Pull furniture, edge vacuum and flip mattresses in assigned rooms
- None-
- Knowledge of machine/equipment/chemicals used for cleaning
- Able to lift up to 100lbs
- Knowledge of basic reading, writing and arithmetic skills
- Must be able to speak, read, write and understand English
39
Houseperson Resume Examples & Samples
- Vacuum guest hallways on a daily basis
- Store supplies and stock shelves in Housekeeping locker room daily
- Flip mattresses in guest rooms to prolong mattress life
- Detail hallways including clean baseboards, carpet edges, lamps, shades, wipe down walls, tables, picture frames, mirrors and wall signs
- Maintain general cleanliness of guest hallways throughout the shift
- Ensure Guest Room Attendant (GRA) carts are emptied of trash and linen throughout the shift
- Maintain cleanliness of ice and vending areas including the floor and area beneath the machines
- Ensure ice and vending machines are dry and free from debris
- Remove and replace trash container liners every morning on assigned guest floors
- Report any maintenance calls to supervisor
- Ensure guest elevators doors, tracks, and surrounding areas are clean and debris-free, and elevator signs and call button plates are smudge-free
- Dispose of boxes and trash left in service elevator area
- Maintain cleanliness of services elevator doors, tracks and keep floor clean and dry
- Transport all dirty soiled duvets, bed skirts, bed pads, blankets, and pillows to the designated area before the end of the shift
- Keep stairwell exits clean and free from debris
- Fill cleaning chemical bottles before shift ends
- Deliver guests requested items such as irons, hairdryers, cribs, rollaway beds, amenities, refrigerators, and pillows to guests in a timely manner while adhering to company customer service policies
- At least 6 months of previous cleaning experience
- Working knowledge of cleaning equipment, supplies, and chemicals used
- High school diploma and equivalent
40
Utility Houseperson Resume Examples & Samples
- Minimum of at least 18 years of age
- At least 6 months experience in hotel/restaurant dishwasher or in a janitorial/cleaning position or comparable positions and/or training from the Culinary Training Academy
- Work varied shifts, including weekends and holidays
41
Houseperson Resume Examples & Samples
- Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
- Frequently standing up and moving about the facility
- Frequently bending, stooping, and kneeling,
42
Banquet Houseperson Resume Examples & Samples
- Follows Banquet Event Orders with strong attention to detail
- Assists the banquet servers/captains with clearing of tables as needed
- Assists the A/V team with setting up equipment
- Assists with all set-up functions to include setting silverware, draping tables, folding napkins and arranging centerpieces/décor
- Always maintains a professional demeanor and attitude
- Follows through on lost and found procedures
- Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, etc.)
- Remains alert, courteous and helpful to the guests and colleagues at all time
- Must have employment eligibility in the U.S
43
Housekeeping Houseperson Resume Examples & Samples
- Perform heavy cleaning of guest rooms including stripping floors, maintaining carpets and cleaning balconies and windows
- Uses appropriate cleaning chemicals utilizing all established safety procedures
- Operates housekeeping cleaning equipment including carpet/floor care tools as assigned
- Move furniture as necessary
- Ensure that trash is collected and disposed of properly
- Ensures that superior guest service is provided through fast, flawless, and spotless service standards
- Prior heavy duty cleaning experience preferred
- Minimum 1 year of experience working in housekeeping is required, preferably in a high volume hotel, conference center or resort
44
Seasonal Houseperson Resume Examples & Samples
- Follow all safely and energy conservation guidelines
- Knowledge and skills
- Prior housekeeping experience preferred. Knowledge of cleaning equipment, methods and chemicals preferred
- Job experience
45
Houseperson Resume Examples & Samples
- Use proper two-way radio etiquette at all times when communicating with other employees
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Must be authorized to work in the United States
46
Houseperson Resume Examples & Samples
- We are one team
- We respect each other
- We always act with integrity
- We are passionate about what we do
- We are active leaders in our local communities
- Ensuring the highest level of guest service by embracing Delta’s service philosophy of being welcoming, engaging and exceeding our guests expectations
- On a rotating shift basis, perform tasks that impact the guest room experience, which includes all activities from the moment a guest arrives in their room, through to their final departure
- Ensure that the hotel public areas are maintained to the highest standards and that work is always being performed in a professional manner
- Ensure the effective implementation of and adherence to Delta Hotels and Resorts Brand Standards
- Greeting all our guests with a genuine smile, in a warm and courteous manner while consistently providing thoughtful hospitality
- Ensure that the hotel is maintained to the highest standards and that work is always being performed in a professional manner
- Resolving guest concerns through service recovery and working collaboratively with fellow leaders and colleagues, to implement change when necessary
- Maintain a favourable working relationship with fellow colleagues in Housekeeping and in Maintenance, as well as with colleagues throughout the hotel/company
- Work in a safe and responsible manner, always considering one’s own well-being, and that of fellow colleagues and guests
- Following and adhering to policies surrounding guest privacy and security
- Demonstrate our value of teamwork by genuinely cooperating and assisting fellow colleagues
- Both at work and away from work, project a favourable image of the Hotel
- Perform any additional duties as assigned by department leaders
- Must be available to work a variety of shifts, including weekends. Hours of work will be scheduled based on business volumes/operational demands and will vary
- As needed, a combination of Room Attendant and House Attendant responsibilities may be required in one shift. Candidate must be willing to perform work required to assist guests
- Housekeeping or professional cleaning experience is an asset
- A friendly and enthusiastic individual with a neat and professional experience
- Demonstrated exceptional guest/customer service skills with a passion for anticipating and exceeding guest expectations
- Exceptional interpersonal, communication, and organizational skills as well as a keen eye for detail are essential
- A self-motivated individual with the ability to problem solve, initiate action, and complete projects in a timely manner with minimal supervision. Ability to work efficiently and independently is necessary for this role
- Sound written and verbal communication skills are essential
- Results oriented with the ability to be flexible and work well in a busy and demanding environment
- Must be energetic, enthusiastic and self-motivated
- A background check will be required for this position
- Must be legally authorized to work in Canada. Please note that the hotel is unable to assist candidates in obtaining Canadian work authorization
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Houseperson Resume Examples & Samples
- Maintain all meeting rooms and adjoining public spaces in excellent condition at all times
- Report all maintenance needs and damages to Manager/Engineering department for immediate repair
- Follow daily work sheets and checklists through to completion
- Maintain office area, storerooms, equipment, and work carts in excellent condition at all times. Set up and break down for banquet functions as needed including moving tables, setting tables and chairs, staging and portable stairs, podiums, buffet set-up, bar set-up, etc
- Set up and break down a variety of rooms in various styles and shapes
- Maintains a strong knowledge of various types of set-up
- Assists with transporting food/beverages to event location
- Attends appropriate department meetings
- Set out water, glasses, stationery, office supplies, and candies in rooms
- Refresh rooms as needed through a variety of tasks including vacuuming, removing dirty dishes, and changing water
- Return dirty dishes to the dishwashing area
- Prepare carts with supplies needed for set-up or refreshment of rooms
- Communicates all pertinent information to the set-up team
- Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver
- Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised
- Minimum formal education of some high school and a minimum one year job-related experience preferred
- Previous meeting and event set-up and clean-up experience a plus
- Shift begins at 1pm
- Dedicated to exceeding service standards and providing services and standards to the highest caliber
- Proficiency in oral and written communication skills in English. Must be able to read and interpret Banquet Event Orders and other communication methods used in Banquets
- Must be able to work variable shift, weekends, holidays, and special events, as needed
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Deep Night Housekeeping Houseperson Resume Examples & Samples
- Responsible for cleaning and maintaining all public areas, including conference center rooms, carpet cleaning, office space and public restrooms
- Perform heavy cleaning of public areas including stripping floors, maintaining carpets and cleaning balconies and windows
- Must be able to follow instructions, directions and meet deadlines
- This position is for 3rd shift: 10pm - 6:30am
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Houseperson Resume Examples & Samples
- Participate in general cleaning with tasks such as turning mattresses and removing sheers and drapes
- Ensure that all equipment is distributed and maintained in proper operating order
- Ensure that all linen closets are stocked
- Ensure delivery of guest request items to guest rooms
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Banquet Houseperson Resume Examples & Samples
- Frequent lifting of supplies and equipment up to 100lbs
- Extensive standing, walking, reaching, stooping, bending and kneeling
- Must be able to work outdoors for extended periods in inclimate weather
- Must maintain a professional appearance and a cordial attitude towards all guests and staff
- Able to handle the stress of high customer demand in a hospitality environment
- Must be able to attend to the needs and requests of people immediately
51
Floor Houseperson Resume Examples & Samples
- Must be available weekends, nights, and holidays
- Must have the ability to communicate in English
- Ability to establish and maintain effective working relationships with associates, customers and patrons
- Should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones
- Have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something
- Maintain a professional appearance and manner at all times
- Can communicate well with guests
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
- Self-starting personality with an even disposition
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Houseperson Resume Examples & Samples
- Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants
- Empty room attendant carts of soiled linen and trash
- Comply with attendance rules and be available to work on a regular basis
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Houseperson Resume Examples & Samples
- Stock linen closets with amenities and supplies for room attendants; may include some laundry and taking supplies directly to room attendants
- Empty room attendant carts and public areas of soiled linen and trash
- Clean and remove spots and debris from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors
- Assist and perform guest services and requests as needed
54
Houseperson Resume Examples & Samples
- Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dancefloors, etc., from storage area to meeting rooms
- Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function
- Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times
55
Floor Houseperson Resume Examples & Samples
- Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents
- Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion
- Clean ashtrays and empty trash
56
Banquet Houseperson Resume Examples & Samples
- Carrying or lifting up to 100 pounds, (tables, chairs, trays, equipment, etc.)
- Moving about the function areas
- Bending, stooping, kneeling
- Communication skills are utilized a significant amount of time when interacting with guests, co-workers and
- Direct Deposit
- Employee Activities & Events
57
Public Areas Houseperson Resume Examples & Samples
- Clean assigned public areas throughout hotel; to include overnight cleaning of the Health Club
- Vacuum carpets, maintain and wax lobby and all dance floors as required
- Respond to guest calls/requests
- Review daily function activity to ensure all necessary timelines are met and quality is maintained
- Follow all safety, vehicle, and sanitation policies
- Previous housekeeping or janitorial experience an asset
58
Banquet Houseperson Resume Examples & Samples
- Maintain the cleanliness of banquet rooms, hallways, storage and service areas
- Lift and store tables, chairs and staging efficiently and safely
- Set-up, maintain and break down banquetmeeting rooms
- Follow directions from banquet event orders for assigned banquetmeetings
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Banquet Houseperson Resume Examples & Samples
- Transport & Set up of Equipment around propery
- Set Up of tables, chairs, stages, dance floors & linen
- Organization & cleaning of both front & back of house and storage areas
- Cleaning & detailing of meeting rooms
- Adhere to Fairmont Scottsdale Princess Grooming Guidelines. Click here to view: http://www.scottsdaleprincess.com/careers
- Upbeat & positive attitude required
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Banquet Houseperson Resume Examples & Samples
- Setup of all function/meeting rooms according to the Event Order and Fairmont standards
- Report for duty punctually wearing the correct uniform and name badge at all times
- Have a complete understanding of the hotel’s Employee Handbook and adhere to the regulations contained within
- Ensure the equipment and all work areas are maintained to hotel standard
- Properly stock all convention equipment in appropriate stores as per the hotel standards
- Relay any guest comments to the Banquets Supervisor
- Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
- Candidates must be available for a minimum of any scheduled or call in shift that includes weekends and holidays as well as overnight shifts. Primarily evenings
- Due to the nature of the work of a Banquet Houseperson, all successful applicants are required to have their own CSA approved steel-toe safety shoes before the first day of employment
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Houseperson Resume Examples & Samples
- Set-up, maintain and break down banquet meeting rooms
- Follow directions from banquet event orders for assigned banquet meetings
- Report needed repairs of unsafe equipment and or conditions
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Banquet Houseperson Resume Examples & Samples
- Responsible for set-up activities of function areas and outlets throughout the hotel
- Maintains contact with meeting planners and event planning staff to ensure the highest level of guest satisfaction
- To be respectful and disciplined towards guests, colleagues, the hotel and materials
- To develop teamwork and loyalty within the hotel
- To attend departmental meetings as and when required
- To be fully aware and comply with all statutory requirements on health and safety and all aspects of the hotel’s Health and Safety Policy
- To uphold excellent housekeeping practices to ensure a safe, clean and pleasant working environment. To ‘WORK CLEAN, WORK TIDY’ at all times
- To inspect Function Areas making sure that furniture and place settings for meetings, including linen, skirts, glasses, silverware, china and meeting amenities, are placed in the correct manner and are clean and undamaged
- To ensure that all set-ups take place on time and according to plan. All meeting rooms are to be ready 15 minutes before scheduled time, all banquet rooms are to be set up in time for the banquets service staff
- To ensure proper care for all furniture and fixtures within the back of house. Malfunctions should be reported to the C&B Manager on a daily basis and followed up
- To ensure that the right equipment is in excellent condition in the right place at the right time
- 1-3 years experience in the Hospitality Industry
- Outstanding communication skills, both written & verbal
- A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization
- Enthusiastic and positive personality with the ability to build trusting relationships with others
- Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results
- Applicable job related skills as per Accountable Duties
63
Housekeeping Houseperson Resume Examples & Samples
- Must have basic English skills both verbal & non-verbal
- Ability to count
- Ability to perform functions with attention to detail
- Work cohesively with co-workers
- Maintain confidentiality of guest information
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Housekeeping Houseperson Resume Examples & Samples
- Maintain AAA Four Diamond requirements and standards
- Ability to administer AAA Four Diamond turn down service to guests
- Adhere to standards and operating procedures as outlined in the Ameristar Housekeeping Manual
- Ability to work weekends, nights and holidays
65
Houseperson Resume Examples & Samples
- Sweep, mop, scrub, and polish floors, shampoo carpets and rugs
- Deliver clean linen to supply closets
- Removal of all dirty linen from closets and bring to the laundry room for washing
- Assure that all service areas area free of outstanding materials; refrigerators, vacuum cleaners, coffee machines, cribs, etc
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Houseperson Resume Examples & Samples
- Empty trash in all public areas and clean public area restrooms
- Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
- Vacuum, and clean carpets where needed
- Provide room attendants support in guest rooms
- Cover other House person breaks
- Maintain Fitness area cleanliness and stocking
- Follow departmental policies, procedures and service standards
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Housekeeping Houseperson Resume Examples & Samples
- Maintains inventory levels of supplies including, but not limited to, bed and bath linens, toiletries, cleaning supplies, paper supplies, and guest room amenities
- Delivers supplies to Guest Room Attendants and other housekeeping department staff and monitors available stock
- Moves inventory products from receiving area to designated areas
- Removes trash from guest floor service landings
- Vacuums and shampoos carpeting in guest room corridors, public areas and within guests rooms. Moves guest room furniture, as assigned
- Removes room services carts and/or trays and delivers to the appropriate areas
- Reports unusual room conditions and other equipment in need of repair to supervisor
- Ensures that assigned areas are kept clean and neat including removing and replenishing linen from hampers, as well as removing trash in a timely manner. Moves and transports full linen hampers to designated areas
- Cleans and dusts property fixtures
- Delivers linen supplies to designated areas. Provides clean linen to appropriate personnel
- Retrieves and delivers guest laundry and/or shoe shine per guest request
- Records any guests’ outgoing and incoming laundry. Compares incoming guests’ laundry with outgoing lists. Reports any missing laundry item to the supervisor. Informs appropriate personnel of any discrepancies that might occur
- Organizes and moves all dirty laundry to designated area
- Follows all procedures for safety, general cleaning, deep cleaning, and mattress-flipping
- Functions as a Guest Room Attendant on an as needed basis
- Promotes and maintains the highest level of customer service to all guests while staying alert to their needs
- Three months housekeeping or hospitality experience preferred
- Excellent guest service and hospitality skills
- Strong problem solving and listening skills
- Ability to multi-task several activities and duties simultaneously
- Ability to function and act independently
- Ability to work well with people, in a team environment, and to communicate effectively both written & oral
- Ability to work a flexible schedule including extended hours, weekends, and holidays
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Banquet Houseperson Resume Examples & Samples
- Set-up of function rooms as per client requests and Fairmont standards
- Moving of equipment and furniture
- Moving boxes for guests and equipment, changing light bulbs, cleaning of meeting room facilities and public areas, assist the guests for any other requests or supervisors
- Able to do heavy lifting
- Able to work unsupervised
- Must have knowledge of meeting room set ups
- Bilingual is an asset
- Strong people skills
- Team oriented
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Banquet Houseperson Resume Examples & Samples
- Set-Up and breakdown banquet functions according to Swissôtel standard policies and procedures
- To ensure that all Banquet functions are set up accordingly to the BEO
- Check BEO’s to determine function, number of guests and type of event
- Breakdown and clean event rooms thoroughly. Return all equipment and supplies to the proper areas
- Obtain copy of BEO and follow setup instructions
- Read BEO thoroughly to determine room set and requirements, and any special needs
- Check the room for proper table set up and alignment
- Report to supervisor any room deficiencies, lights or equipment
- Set room according to contract, any questions, or discrepancies directed to your supervisor
- Cloth and skirt tables needed for buffet set up, if applicable
- 1-2 years Banquet Houseman or related experience preferred
- Previous 4-star hotel experience is an asset
- Demonstrate ability to effectively deal with team members and customers, some of who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information
- Demonstrate the ability to lead by example
- Ability to lift up to 50lbs
- Ability to perform manual labor for 8+ hours at one time
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Houseperson Resume Examples & Samples
- Follow key signing procedures and take responsibility for assigned keys
- Coordinate and assist with stock as required
- Undertake any reasonable request and/or special projects as requested by management
- One to two years in a similar position, preferably in an upscale or lifestyle brand hotel
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Requires manual ability to use, carry, and operate all necessary equipment
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FSU Banquet Houseperson Supervisor Resume Examples & Samples
- Maintain complete knowledge of
- Knowledge of all styles of room set-ups, standard equipment involved and proper handling of such
- Provide legible communication
72
Advanced Houseperson, The Arrabelle Resume Examples & Samples
- Responsible for line level inventory and stocking of closets
- Is trained to operate laundry equipment and other specialty equipment. Extractors, buffers, etc
- Responsible for minimal supervision of other housepersons and assigning/delegating duties including weekly projects and checklist items
- Is cross trained as room attendant, public area attendant, etc
- Own rollaway and crib care, cleaning and setup/delivery
- Responsible for hallways cleanliness and upkeep
- Report all maintenance issues you see, hear or find
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Convention Service Houseperson Resume Examples & Samples
- Sets up banquet, convention and meeting spaces for functions including, but not limited to, tables, chairs, staging, dance floors, linen, water, and glassware
- Maintains overall cleanliness and presentation of banquet, convention and meeting spaces including, but not limited to, vacuuming, trash and linen removal
- Coordinates proper storage of equipment and props used in the operation of the facility
- Assists in guest services such as clearing and resetting tables and breaking down room set-ups during buffet and functions
- Reports to supervisory personnel any and all items that are in need of repair or replacement
- Responds effectively to guest inquiries related to MGM National Harbor area providing excellent guest service
- Must possess the following knowledge, skills, abilities and be able to demonstrate skills in the following
- Inspects each function room prior to the event and during breaks to insure that all requirements reflected on the daily worksheets/BEO are met. Specific hotel standards must be fulfilled
- Ensures that cleanliness and order of all storage areas are maintained
- Cleaning designated areas to include, but not limited to, walls, baseboards, light fixtures and vacuuming
- Drapes to be hung properly
- Banquet equipment in proper working order
- Assist in quarterly inventories conducted
- Uniformity among all setups in accordance to a quality set-up standards manual
- Ensure that there is enough equipment for incoming groups per inventory
- Special projects to be completed as assigned by the Convention Set Up Manager or Banquet Manager or Director Of Banquets
- Other job related duties as requested
- Effectively communicate in English, in both written and oral forms
- Must have a working vocabulary of hotel items and terminologies to facilitate reporting of deficiencies in the meeting rooms and public spaces of the hotel
- Should have working knowledge of typical set-ups used in hotel meeting rooms
- Able to quickly analyze any situation in order to develop alternatives
- Ability to handle and maintain confidential information
- Interpersonal skills to effectively communicate with all business contacts
- Ability to effectively communicate in English, in both oral and written forms
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PM Setups Houseperson Resume Examples & Samples
- Setting up of tables, chairs, and food buffets
- Must be able to lift 50lbs
- Work on their feet for up to 8-10 hours
- Must have professional appearance and strong work ethic
- Must be able to work well in a team environment and with different cultures
- Prior waitstaff or guest services is a plus
75
Houseperson / Driver Resume Examples & Samples
- Report maintenance deficiencies and items in need of repair, as needed
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
- Assist in the maintenance, appearance and functionality of equipment
76
Houseperson Resume Examples & Samples
- Cleans guest corridors, landings, stairwells, delivers guest requests, vacuuming, carpet cleaning and heavy cleaning of all assigned units, offices and public areas in compliance with all standards of quality and productivity
- Reports any suspicious activity to the Security Department
- Maintains cleaning cart supplies and equipment in a neat and orderly appearance
- Ensures all assets and supplies for the department are secure in storage at all times in a neat and orderly fashion
- Follows all daily projects as assigned
- Promptly turns in all lost and found items after being properly tagged and identified
- Properly utilizes the key Traka box system and adheres to the “Resort Issued Key Policy”
- May be required to do other duties and special projects as assigned by Housekeeping Management
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Houseperson Resume Examples & Samples
- Greet guests in public areas and rooms in a warm and friendly manner
- Respond to guest inquiries for replacement items
- Ensure corridors are kept clear at all times
- Maintain Housekeeping stores in a clean and tidy state, ensuring they are locked at all times
- Ensure chemicals are used and stored correctly
- Report maintenance issues
- Commitment to deliver high levels of service to guests
- Previous experience in similar role
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Houseperson Resume Examples & Samples
- Prior cleaning experience required
- Customer service experience is required, preferably in a hotel or related field
- Must have schedule flexibility for both AM/PM shifts, weekends and holidays
- Requires strong command of the English language to include speaking, reading and writing
- Ability to learn quickly and work in fast paced position with guest interaction
- Ability to lift, pull, and push moderate to heavy amount of weight (minimum of 20 lbs)
- Must be 18 years or older
79
Houseperson Resume Examples & Samples
- The ability to lift, push, pull and carry a moderate amount of weight
- Must be able to walk long distances
- Be able to stand for long periods of time
80
Houseperson Resume Examples & Samples
- Must be able to lift, push, pull & carry moderate to heavy items (approximately 50 lbs.)
- Must be able to work independently and multi-task
- Must be able to work a flexible schedule during afternoons and evenings, including late evenings and weekends
81
Houseperson Resume Examples & Samples
- Ability to lift, pull, and push moderate weight
- Ability to work flexible schedule, including nights, weekends, and holidays
- Customer Service experience preferred
82
Houseperson Resume Examples & Samples
- Heavy lifting required
- Ability to walk and stand for long periods of time
- Flexible schedule including nights, weekends and holidays
- A true desire to fulfill the needs of others in a fast paced environment
- Refined verbal communication
83
Banquet Houseperson Resume Examples & Samples
- To be neat and clean and properly groomed at all times
- To be properly dressed as per the Pea body's uniform standards, including articles supplied by attendants
- To be courteous and congenial to guests, fellow employees, and supervisors in the department
- Follow instructions given by supervisors
- Ensure that the Hotel's property is handled and stored properly
- Reports any damage or breakage immediately to supervisors
- Responsible for the set-up and breakdown of all meetings and banquet food functions as instructed
- Responsible for all cleanup procedures as instructed
- Responsible for removal and storage of any and all equipment and/or furnishings throughout the Hotel
- Responsible for following all rules and regulations set forth by the Banquet Department as well as the Employee handbook
- All set-up personnel are expected to work and cooperate with the Banquet Manager and the Banquet Captions/Supervisors
- All set-up personnel are expected to be familiar with all possible set-ups and layouts
- To perform other work related duties as assigned by Management
84
Banquet Houseperson Resume Examples & Samples
- Set up banquet room as instructed by Supervisor to include linen,
- Greet guests and respond to requests in a friendly and courteous manner
- Serve the food and/or beverage in the order and to the expectation of the
- Abide by all State, Federal and Corporate requirements pertaining to serving
85
Head Houseperson Resume Examples & Samples
- Respond to all Housekeeping and Royal Service calls, which includes guest deliveries and requests
- Assist housepersons as needed
- Ensure cleanliness of the hallways and public areas
- To actively participate in The Fairmont Chateau Whistler’s environmental program and department specific initiatives in working towards sustainable operations
- Ability to motivate, support and command a team of up to 8 colleagues
- Excellent guest service skills
- Previous cleaning experience is an asset
86
Banquet Head Houseperson Resume Examples & Samples
- Special requests and tasks dictated by the hotel
- Delegating daily task responsibilities as required to the Banquet Team
- Contributes to the goals of the department and hotel
87
Events Houseperson Resume Examples & Samples
- Must be able to push, lift and pull a minimum of 50 lbs
- Must have flexible schedule
- Team player and self-motivator a plus
- Previous hotel experience preferred
88
Overnight Banquet Houseperson Resume Examples & Samples
- Responsible for working overnight with minimal supervision
- Upholds the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials and applying 5 Diamond Service Standards at all times
- Responsible for the set-up and breakdown of function rooms for upcoming events
- Completes assigned projects and performs other duties as required
- Anticipants guests needs and ensures all requests are handled in a timely and professional manner
- Helps maintain a clean and organized workplace
- Health & Safety conscious and actively involved in maintaining a safe work environment
- Actively participates and promotes the Fairmont Pacific Rim’s environmental program and department specific initiatives in working towards sustainable operations
- Executes other duties as assigned
- As a Part Time colleague you are required to have unrestricted availability for the following days: Wednesday, Thursday, Friday and Saturday. As business volumes fluctuate, hours may vary; however an average of 17 hours per week will be provided. As we are a 24 hour operation, you will be expected to work varied shifts, which may include early mornings, late evenings and possibly graveyards
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Banquet Houseperson Resume Examples & Samples
- Assist, support, and work with restaurant and banquet staff
- Remove all glasses, plates, utensils, and napkins from tables
- Set up and breakdown banquets
- Ensure order of banquet and meeting space cleanliness in accordance to health and safety regulations
- Maintain necessary supplies
- Ensure waste is removed from operating areas on a regular basis and disposed of in the correct manner in the approved areas
- Provide friendly, courteous and professional service at all times
- Possess a gracious, friendly, and fun demeanor
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 100 pounds without assistance
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Houseperson Resume Examples & Samples
- If you are interested in this position, please apply at www.Qhire.net/Sofitel *
- Removal of all dirty linen in 8 or more supply closets and bring to P2 level for washing
- Bring in deliveries from loading dock area; bathroom amenities, bottled water, etc
- Clean and disinfect front of the house (lobby, main entrance…) as well as the back of the house (loading dock, public areas)
- May work in other areas of the Hotel as needed
91
Banquet Houseperson Resume Examples & Samples
- Have complete knowledge of the hotel’s events, services and facilities
- Ensure prompt and courteous service is extended both internal and external customers
- Maintain an orderly working environment, inform manager of any deficiencies
- To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department
- To refresh rooms as assigned by your manager or supervisor
- To set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your manager
- To ensure guest service excels at all times
- To ensure guests needs and requirements are carried out with a helpful, and timely manner
- To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department
- To transport all equipment and store in the appropriate storage rooms, in a safe manner
- Understand and carry out duties according to all banquet event orders and the instructions for each event
- Understand all hotel and guests functions to be able to answer any questions made by any guests
- To clean banquet rooms, vacuum, mop and dust as instructed
- Ensure fire exits are clean and free of obstructions
- Teamwork approach to all duties and helpful attitude with co-workers
- Efficient and effective approach to completing all tasks
- Fluency in English (written and verbal) a must
- Previous experience in banquets in a hotel is preferred
- Must be able to lift and transport heavy equipment
- Must be able to follow instructions and understand set up diagrams
- Excellent problem solving skills required
- Must provide a positive and professional demeanor
- Able to work overnights including on weekends
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Banquet Houseperson Resume Examples & Samples
- Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both guests and colleagues
- Maintains uniform and adheres to Fairmont Hotels and Resorts grooming standards.Performs all the physical set-up and tear down of all meeting and function rooms
- Provides servers, bartenders and other departments with additional items to provide service to our guests
- Provides and refreshes ice water for all designated meetings before and during client breaks and meal periods
- Completes all assigned daily tasks and reports any tasks unfinished
- Adheres to hotel’s allergy policy
- Maintains supplies and reports any shortages or deficiencies
- Ensures all work areas are maintained in a clean and safe manner free from all potential hazards
- Participates in regularly scheduled departmental communication meetings
- Maintains all banquet facilities, storage areas and banquet equipment in an orderly and safe manner
- Follows proper radio etiquette
- Attends shift briefing and completes Banquet standard of the day
- Adheres to Health & Safety policy and ensures safe work practices are followed at all times
- Adheres to hotel’s environmental polices and procedures
- Must possess outstanding guest service skills with professional presentation
- Detail oriented with keen attention to guest requirements
- Previous banquet experience preferred
- Excellent communication and interpersonal skills
- Flexible with hours of work, including evenings and weekends
- Proficient in English, written and verbal
93
Utility Houseperson Resume Examples & Samples
- At least 6 months of experience with maintenance on various floor surfaces using related cleaning, buffing, and extraction equipment
- At least 6 months of experience in general cleaning
- Familiarity with upholstery cleaning machine, wet vacuum, and vacuums
94
Houseperson Resume Examples & Samples
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 12-14 standard rooms)
- Punctuality and regular and reliable attendance
- Interpersonal skills and the ability to work well with co-workers and the public
- Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays)
- Flexibility in cross functionalities as assigned by Director of Housekeeping
- Prior guest relations training
- Knowledge of proper chemical handling
- High School graduate or equivalent vocational training
- Knowledge of proper equipment usage and repair
- Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping
- Ability to lift, bend, carry, stoop, push or pull heavy loads without assistance. Requires lifting bundles of linen weighing up to 50 lbs
- Ability to push, pull, grasp, lift or carry supplies, equipment or tools weighting up to 50 lbs. occasionally
- Ability to push or pull a vacuum and wheeled carts weighing up to 100 lbs
- Ability to obtain and/or maintain on the job training certification in relation to health and safety
- Ability to stand or walk for an extended period or for an entire work shift. Requires repetitive motion
95
Housekeeping Houseperson Resume Examples & Samples
- Ability to lift, push and pull a moderate amount of weight
- Ability to stand for up to 8 hours per day
- Luxury hotel experience preferred
96
Houseperson Resume Examples & Samples
- Responsible for the setting up of the function rooms, coffee breaks, buffets and bars as needed using a BEO as reference and are clean after every function
- Knowledge of various types of equipment and set up styles used in meeting rooms
- Must have understanding on how to read and execute a BEO form
- Respond to guest needs as requested
- May be asked to perform other banquet duties as needed
- Daily inspection of banquet hallways, meeting rooms, store rooms and public areas
- Pre-shifts with fellow staff and supervisor for every function
- Daily exchange of information is imperative between the Banquet Captain and Manager, as well as line level associates
- Previous banquet set-up experience, preferably in a resort setting is valued
- Comprehend reading materials, speak, read and write English
- Neat in appearance and well groomed
- Maintain proper associate uniform standards and footwear which is slip resistant and polished
- The employee must frequently lift and/or move up to 50 pounds
- Proper treatment and storage of food/company equipment
- To ensure superior service and sanitation standards, all rooms and table top utensils must be detailed and presentable prior to every function
- Make sure all equipment is in working order for the department
- Be active in preventative maintenance around the resort
- Requires problem solving abilities
- Maintain a clean, safe and environmentally responsible work environment
- SEEK OUT AND GO ABOVE AND BEYOND FOR THE GUEST*
- Must be able to interact with co-workers and have a sense of TEAM
97
Houseperson Resume Examples & Samples
- Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through courtesy, cooperativeness and work with a minimum of supervision
- Prior guest relations training preferred
- Knowledge of proper equipment usage and repair preferred
- High School graduate or equivalent vocational training preferred
98
Houseperson Resume Examples & Samples
- Keeping the entrances/hallways at guest elevators vacuumed and clean
- Responsible for keeping the credenzas’ in the hallways dusted and newspapers neatly stacked
- Cleaning vending areas
- Maintaining store rooms well stocked, organized and cleaned
- Responsible for keeping landings cleaned, swept, and mopped
- Stripping spoiled linen from guest rooms upon checkout
- Notifying supervisor regarding the quantity of supplies
- Picking up trash and linen in hallways and discarding in the proper manner
- Responsible for keeping all guest room glassware and coffee mugs washed and stocked in closets
- Checking vacuum cleaners twice weekly and replace bags as needed
- Perform housekeeping duties if necessary
- Must be willing to work holidays and weekend
- Must have working knowledge of all cleaning equipment
- Must be a self-starter
99
Houseperson Resume Examples & Samples
- Refined verbal communication skills required
- Ability to lift, pull, and push a moderate weight required
- Schedule flexibility required including nights, weekends and holidays
- This individual will be working inside and outside throughout the day cleaning around the hotel
100
Houseperson Resume Examples & Samples
- Must be able to stand on feet for long periods of time
- Must be able to lift and push 50 lbs. or more on a regular basis
- Must be willing to work in a fast-paced, team-oriented environment
- Must be able to work a flexible schedule, including AM & PM, weekends and holidays
- Previous customer service experience and event set-up experience preferred
101
Houseperson Resume Examples & Samples
- Maintains cleanliness of Housekeeping employee bathroom throughout the shift including: filling soap dispensers, ensuring paper products are neatly and properly stocked, and keeping floor clean and dry
- Removes all litter from sand urns
- Ensures guest elevators and surrounding areas are clean and debris-free and elevator signs and call button plates are smudge-free
- Transports all soiled duvets, bed skirts, bed pads, blankets, and pillows to the linen dock before the end of the shift
- Fills cleaning chemical bottles at the beginning of each shift
102
Utility Houseperson Resume Examples & Samples
- Cleans carpet, upholstery, glass table tops, and windows
- Polishes marble
- Completes dusting of high/elevated areas
- Pulls bed out away from wall for dusting behind head board
- Delivers variety of linen, including sheets, pillow cases and terry items to floors
- Replaces any Houseperson that does not show up for work
- Rearranges furniture inside the guest rooms per guest request
- Works with bonnet machine, extraction, and furniture cleaning machine (CFR) to remove stains from chairs, couches, etc
- Cleans up bio hazard areas
- General cleaning of guest rooms and hallways
- Stocks new linen in Guest Room Attendant locker rooms
- Reports torn carpet, wall finishes, and damaged furniture to be repaired
- Cleans all removable marks, dirt, and dust from baseboards
- Bonnet 25 rooms and shampoo 15 rooms a day
- Performs all other duties as requested
103
Houseperson Resume Examples & Samples
- Conduct light maintenance in guest rooms
- Deliver, prepare and pick-up roll-away beds to/from guest rooms
- Organize furniture and bedding in guest rooms
- Assist Roomskeepers in cleaning rooms as needed
- Must have current and maintain California driver’s license
- Must possess basic math skills
104
Houseperson Resume Examples & Samples
- Ability to stand and walk for long periods of time
- Lift and push a moderate amount of weight
- Ability to work flexible schedule including weekends and holidays
- This shift is a AM shift with shifts starting from 6am to 10am and ending between 2:30pm and 6:30pm
- Previous hotel experience in the area of food and beverage preferred
105
Banquet Setup Houseperson Resume Examples & Samples
- Reviewing BEOs and planning room sets and timing based on that information
- Assist with cleaning of the common areas and ballrooms including vacuuming, shoveling snow, removing trash and cleaning up rooms after guests leave
- Must be able to work well in a team environment and sometimes by themselves
- Prior waitstaff or guest services is a plus as you may also be able to pick up serving shifts
- Employee must have a flexible schedule including weekends and holidays and be able to work random and split shifts
106
Houseperson Resume Examples & Samples
- Must be able to lift moderate weight consistently through the shift
- Must be able to stand on feet and be in motion for long periods of time
- Must have flexible availability with the ability to work evening, weekends and holidays
- Must have a valid driver’s license with a clean driving record
107
Houseperson Resume Examples & Samples
- Housekeeping experience desirable but not required
- Able to communicate in English, both oral and written
- Secondary schooling desirable not required
- Basic knowledge of cleaning and industrial equipment and cleaning materials desired but not required
- Available for shift work including evenings and weekends
108
Houseperson Resume Examples & Samples
- Responsible for the various duties which can include
- Cleaning, monitoring, and replenishing supplies in the men’s public washrooms
- Handling guest request’s for various items including the delivery of cots, cribs, refrigerators, pillows, etc
- Vacuuming carpets at hotel entrances
- Sweeping the sidewalk surrounding the hotel
- Delivering linen to the guest room floors
- Removing garbage left on furniture in public areas
- Cleaning staff locker rooms
- Vacuuming lobby stairs, mopping stairwells, shampooing guestroom carpets, delivering bathrobes to guest rooms, washing guest room sheers, mattress rotation
- Cleaning of guestrooms (cleaning behind beds and armoires, washing walls, cleaning lightshades.)
- To arrive work on time, properly groomed according to standard and wear the proper foot wear
- Assisting room attendants by removing dirty linen and garbage from their carts
- Assisting in robe and linen inventories
109
Houseperson Resume Examples & Samples
- High school diploma. -preferred
- Previous housekeeping experience in hotels or condos. -required
- Able to communicate effectively in English, both written and verbal. -preferred
110
Projects Events Houseperson Resume Examples & Samples
- Must posses a true desire to satisfy the needs of others and exhibit excellent guest service skills
- Must be flexible with availability to work evenings, weekends and holidays as needed due to the demands of business
- Previous experience in hospitality or similar environment preferred
111
Houseperson Resume Examples & Samples
- Must have good communication skills.skills
- The ability to lift, pull, push and carry a moderate amount of weight
- Ability to walk for long distances and stand for long periods of time
112
Seasonal Houseperson Resume Examples & Samples
- Vacuum floors, offices, public areas as assigned
- Take care of special requests for guest and deliver
- Mop stairwells, landings, public areas
- Take care of furniture in public areas and empty ashtrays periodically
- Wipe walls, molding, clean windows, mirrors in all areas assigned
- Clean guest room mirrors as scheduled
- Flip mattresses as scheduled
- Take dirty linen and trash from floors, public areas and offices
- Clean, maintain and store all equipment used
- Keep linen storeroom neat and clean and properly stocked of all items needed on floors
- Able to speak and understand some English
- Able to stand for prolonged periods of time,
- Able to bend, squat and reach overhead
113
Houseperson Resume Examples & Samples
- Be able to lift, push, pull and carry a moderate amount of weight
- Be able to work holidays and weekends
- Previous related experience required
114
Utility Houseperson Resume Examples & Samples
- Clean carpet, upholstery, glass table tops, and windows
- Polish marble
- High dusting walls, ceilings, windows and furniture
- Details guest rooms as instructed. Moving furniture’s to clean covered areas
- Shampoo carpet scrub floors, clean and maintain stone floors as assigned
- Properly clean upholstered fabrics and draperies as assigned
- Pull bed and nightstands out away from wall for dusting
- Keep all equipment properly maintained, clean and free of marks
- Deliver a variety of items including bedspreads, blankets, robes and cleaning supplies to floors
- Rearrange furniture inside the guest rooms per guest request
- Deliver and pick up items that are need of or have been repaired from Engineering Department
- Work with bonnet machine, extractor, and furniture cleaning machine (CFR) to remove stains from
- Chairs and couches
- Clean ups biohazards according to proper procedures
- General cleaning of guest rooms
- Report torn carpet, wall finishes and damaged furniture to be repaired to the Supervisor
- Clean removable marks, dirt and dust from baseboards
- Bonnet 24 rooms and shampoo 14 rooms a day
- Perform all duties as deemed necessary for the success of the department
- Reports emergencies and maintenance needs to Supervisor
- Remove and replace mattresses and box springs as assigned
- Assist other areas as needed
- At least 6 months experience in general cleaning
- At least 6 months experience with maintenance on various floor surfaces using related cleaning, buffing and extraction equipment
- Must have familiarity with upholstery cleaning machine, wet vacuum and vacuums
115
Houseperson Resume Examples & Samples
- Transport soiled linen to designated pick up point and assist with the delivery and distribution of clean linen
- Assist room attendants with the delivery of supplies and linen as required
- Wash windows, entry ways, elevators, stairwells, walls, ceiling fans and light fixtures and ensure cleanliness of patio furniture, patios, barbecues, and balconies
- Ensure service and guest areas, elevators, storage areas and closets are clear of trash and debris
- Stock supplies and linen throughout the floors
- Sweep and organize Pool area twice daily
- Ensure trash is dumped in dumpsters
- Other duties as required
116
Houseperson Resume Examples & Samples
- Individuals must be available to work various shifts including weekends and holidays (early mornings, afternoons or evenings)
- Individuals must be available to lift, carry, push and pull a moderate amount of weight
- Must have the ability to stand or walk for long periods of time
- Previous convention services and set-up experience is an asset
- Previous Banquets experience is an asset
- Previous food and beverage experience is an asset
- Must have previous customer service experience
- Must be able to work and communicate with a diverse group of individuals and guests
- Must demonstrate proven qualities of an excellent team player with leadership skills
- Must have a good command and understanding of the English language
- Knowledge of a second language is an asset
- Must be able to work with minimal supervision
- Must be pleasant and have an outgoing and positive personality
- Must be highly organized with excellent attention to details
- Must remain professional at all times
117
Banquet Set-up Houseperson Resume Examples & Samples
- Provides prompt, accurate, professional and friendly food and beverage setup
- Maintains strict Breckenridge Hospitality standards
- Performs conference setups daily operations including setting conference rooms, posting signs, refreshes, teardowns, vacuuming, and assorted cleaning
- Assists coworkers internally and externally, resort-wide
- Ensures assigned functions adhere to the 24 hour setup rule
- Maintains linen and inventories to par levels
- Maintains equipment and keeps at par levels
- Maintains all work areas in a neat and orderly manner at all times
- Checks banquet area before, during and after shift for proper set & cleanliness
- Follows established checklists for opening & closing duties, responsible for security of meeting rooms
- Ensures all BEO's are followed and serviced in a timely manner
- Follows all appropriate regulations for Food Service, Safety & Sanitation, MSDS, TIPS (alcohol service ), Fire, Equipment, Chemical Management
- May be required to assist any other resort or F&B department, including serving and bartending
- Minimum 1 year in a food and beverage service/setup position - Preferred
- Hospitality experience - Preferred
- May be required to work extended hours/split shifts/back to back shifts/6-7 days per week if needed
- May be required to work outdoors in adverse weather
- Must be available on call on short notice with ability to respond to last minute changes
- In person interview with hiring manager - Strongly preferred
- Must have clean driving record and pass motor vehicle background check - Required
118
Banquet Houseperson Resume Examples & Samples
- Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements. Set-up table linens, skirting and table top items (water pitchers, glasses, supplies, etc.)
- Clean and maintain all corridors, vending areas, elevators and landings and service areas in the banquet facilities ensuring hotel’s standards of cleanliness
- Inspect cleanliness and working condition of all equipment to be set up in function area. Report all damages or issues to Supervisor
- May pick-up and deliver all boxes and materials (flip charts, easles, blackboards, etc.) for function
- Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment, etc.)
119
Housekeeping Houseperson Resume Examples & Samples
- Ensure the cleanliness of the guest corridors at all times throughout the day, including the cleaning of glass, furniture, wall surfaces, light fixtures, air ventilators, metals, sweeping and mopping floors and staircases, cleaning and shampooing carpets, cleaning walls, doors, frames, rails, changing of curtains, soft furnishings and projects as assigned by management
- Ensure correct disposal of all rubbish from the floors
- Assist and follow up with guest inquiries, requirements, and complaints promptly in an efficient, gracious manner
- Move and lift beds, cots, bed boards, furniture and fittings as required and instructed by the supervisor
- Hand in all lost property immediately and follow hotel lost and found procedure
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance
- Stand, sit, or walk for an extended period of time or for an entire work shift
120
Houseperson Resume Examples & Samples
- Clean furnishings and carpets
- Reply guests’ questions and handle any concerns
- Assist front desk staff as an when required
- Assist housekeeping staff with laundry removal
121
Houseperson Resume Examples & Samples
- Removes and replace trash container liners every morning on assigned guest floors
- Ensures guest elevators doors, tracks, and surrounding areas are clean and debris-free, and elevator signs and call button plates are smudge-free
- Maintains cleanliness of services elevator doors, tracks and keep floor clean and dry
122
Event Set Up-houseperson Resume Examples & Samples
- Availability must included mornings and afternoon and required weekends and holidays
- Scheduled shift will begin at 6:00 am
- Must be willing to stand for a long period of time
- Must be able to lift a moderate amount of weight
123
Houseperson Resume Examples & Samples
- Available to work weekdays, weekends, and holidays
- Flexibility to work AM and/or PM shifts
- Clear concise verbal communication skills in English
- Service orientation and professional presentations skills
- Ability to stand for long periods of time and lift a moderate amount of weight
124
Banquet Houseperson Resume Examples & Samples
- Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees
- Ensure the correct and timely set up of all Banquet Event Order functions
- Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc
- Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions
- Be familiar with fire exit and extinguisher location, and follow all hotel safety rules
- Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly
- Transport and store tables, chairs, and other equipment
- Refresh meeting rooms as needed
- Notify management of any hazards
125
Houseperson Resume Examples & Samples
- Responsible for constant cleanliness by providing housekeeping throughout the resort and ensuring a clean environment for guests: Assist housekeeping team with upkeep of supplies, deliver linen, paper products and unit amenities, strip and make bed(s), assist with cleaning as needed. Remove trash from units and floors. Coordinate and create linen and amenities bags. Receive, sort, fold, and collect soiled linen. Organize, clean, and maintain stock levels of department storage areas according to company’s cleanliness and safety standards. Deliver requested item(s) to guest units (irons, coffee, paper products, kitchen utensils, etc.)
- Maintain positive customer and associate relationships: Respond appropriately to guest and associate inquiries and concerns to ensure total guest satisfaction. Promote team work and quality service through daily communications and coordination with other departments
- Build a “Count On Me” Culture: Create a positive and engaging work environment based on Wyndham’s Count On Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience
126
Houseperson Resume Examples & Samples
- Perform indoor and outdoor cleaning such as scrubbing restrooms, picking up and emptying garbage, washing windows, sweeping, mopping, etc
- Assist Maintenance Manager with basic maintenance and repair of buildings
- Regular and reliable attendance. Schedule will include weekends and holidays
127
Franchised Houseperson Resume Examples & Samples
- To perform a combination of tasks that maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience
- Clean guest room, make beds, replenish supplies such as drinking glasses and writing supplies etc
- Dust furniture and equipment. Polish metalwork, such as fixtures and fittings. Replace light bulbs as needed
- Wash walls, ceilings, woodwork, windows, door panels, and sills
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Clean rugs, carpets, upholstered furniture and draperies, using a vacuum cleaner
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Maintain all equipment used in working order
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors
- Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications
- HS Diploma or equivalent preferred experience
- Hospitality industry or other applicable cleaning experience preferred
- Regularly lift and/or move up to 25-50 pounds and frequently lift and/or move up to 50 pounds
- Be able to stand continuously up to 8 hours per shift
128
Evening Houseperson Resume Examples & Samples
- Clean assigned public areas throughout hotel
- Vacuum carpets where needed
- Practices safe working techniques and is knowledgeable of all safety and emergency procedures
- Ability to speak English fluently required
- Highly responsible & reliable
129
Banquet Head Houseperson Resume Examples & Samples
- Responsible for leading a team of colleagues to complete set ups during the day or on overnight shifts
- Ensuring daily/weekly task checklists are completed in a timely fashion
- Maintain table and chair storage areas
- Provide courteous and professional service at all times
- Maintain good working relationships with fellow colleagues and all other departments
- Maintain a high standard of personal appearance and hygiene at all times
- Have a complete understanding of and adhere to the company’s policies relating to fire and occupational safety
- Help train all new employees, ensuring that they have the necessary skills to perform their duties with maximum efficiency
- Report to the Supervisor any unsafe working conditions or procedures and unsafe work habits by others
- Other reasonable duties as assigned
- Ability to work independently with high sense of initiative
130
Banquet Houseperson Resume Examples & Samples
- 1 – 2 year of related experience
- A strong command of both written and spoken English is required
- Knowledge of table service standards as well as table settings and service ware
- Must be able to work all shifts including weekends and holidays
- Flexibility in availability is required
- Possess or ability to obtain a current Food Handler Card
- Knowledge of various types of equipment and set up styles used in the meeting rooms
131
Houseperson Resume Examples & Samples
- Experience and a thorough understanding of banquet service and food & beverage
- Ability to lift, push, pull and carry a moderate amount of weight on a consistent basis
- Must be able to bend, stoop and climb
- Must be able to work on feet for extended periods of time
- Strong verbal and written communication skills required
- Must be able to work a flexible shift including overnights, weekends, and holidays
- Must be willing to work in a fast paced environment
- Prior Banquets/Convention Service experience preferred
132
Houseperson Resume Examples & Samples
- Ability to communicate in both English and Spanish is an advantage
- Ability to lift, pull and push a moderate amount of weight
- Flexibility with scheduling. This position will be required to work AM & PM shifts, weekends and holidays
- This is a fast paced position with lots of guest contact
133
Laundry Attendant / Houseperson Resume Examples & Samples
- Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering
- Maintain cleanliness of laundry machinery and laundry area
- Perform additional laundry services, as needed
- Load linen carts according to specifications
- Conduct inventory, complete appropriate inventory forms and determine restocking requirements
134
Houseperson / Driver Resume Examples & Samples
- Drive property-designated vehicles to and from guest destinations including, but not limited to, local airports, restaurants, theaters, sporting events, convention centers, etc
- Greet arriving and departing guests in a timely, friendly and efficient manner
- Assist guests with luggage
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
135
Houseperson Resume Examples & Samples
- Cleaning, supplying and maintaining the public areas of the hotel including the guest floors, the lobby level, the guest elevators, the pool and fitness center
- Cleaning, supplying and maintaining the employee areas of the hotel
- Responding promptly to requests from guests and other departments
136
On-call Houseperson Resume Examples & Samples
- Clean, store, and secure in an organized manner all tables, chairs, and audio visual equipment, platforms/stages and other equipment used for banquet functions
- Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas
- May refresh room during breaks (replenish supplies, water pitchers, etc.)
- May retrieve clean linen and skirting and stock in storage areas
137
Banquet Houseperson Resume Examples & Samples
- Manage the mis-en-place relating to Food and Beverage functions and special menus in a timely manner
- Passion for delivering exceptional levels of guest service
- Previous experience in hotel/leisure/retail sector
138
Temporary Houseperson Resume Examples & Samples
- Valid Driver License required
- Must be detail oriented with good organizational skills
- Must be able to work independently and follow instructions regarding priorities of tasks
- Must learn the standards for cleanliness and maintenance of all common areas inside and outside
139
Banquet Houseperson Resume Examples & Samples
- Maintain set standards with regard to room set-up, cleanliness and food service station requirements as per set-up sheet
- Properly organize the set-up staff to establish labor standards and productivity at highest level. Establish checklist for training for new hires
- Coordinate and execute activities outlined on set-up sheets, turnovers, service, break downs and clean outs in a timely and efficient manner
- Maintain equipment in proper and safe working condition by training, supervision and completing a weekly periodic equipment inspection and issue work orders as needed
- Properly clean meeting space at beginning, during, and end of events, including not limited to vacuuming, sweeping, mopping, polishing, wiping, scrubbing
- Ability to bend, stoop, walk and lift up to 50 lbs and push/pull up to 200lbs with or without reasonable accommodation
140
Lec Houseperson Bonus Resume Examples & Samples
- Assists in cleaning of hotel rooms
- Provides stock to floors as needed
- Provides guests with requested items
- Collect and transport all laundry
- Clean and maintain all public areas including restrooms, lobby, fitness center, business center, stairwells, corridors, elevators, etc
- Clean all carpets, including hotel rooms
- Perform monthly and quarterly maintenance of beds, window treatments, carpets, etc
- Provide positive communication and use Hilton CARE Culture skills with every patron and co-worker
- Must be 18 years of age
- The Cast Member must be able to lift and/or move up to 75 lbs
141
Houseperson Resume Examples & Samples
- Transports cleaning equipment up and down ramps
- Vacuums and shampoos carpet
- Mops, scrubs, rinses and polishes hard floors
- Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets
- Picks up used linen from Room Attendant’s carts, drops linen down chute to carts that are then taken to soiled linen room where it is picked by laundry company
- Moves, rearranges and cleans furniture
- Washes mirrors and windows
- Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies
- Washes and cleans wall light fixtures, louvers, ceilings, shelves and outside walls
- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums
- Recognizes and uses appropriate chemicals
- Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities
- When needed, sets up guest rooms
- Delivers, upon request, guest amenities, i.e. pillows, additional beds, blankets and much more
- Maintains and cleans all office spaces throughout the property and hotel public areas
- Maintains cleanliness of guest room hallways
- Responsible for providing exceptional Red Carpet Customer Service to all guests
- Must present a well-groomed appearance
- Must perform duties with a sense of urgency
- Must be able to work as a team with other employees
- Ability to use and control various mechanical equipment
- Ability to work around dust
- Ability to maneuver in small, limited spaces
- Ability to transport all supplies to and from work areas
- Must be able to maneuver in hotel areas, up and down stairs and reach above shoulder level
- Must be able to work in areas containing second-hand smoke
- Must be able to operate equipment, including: vacuum cleaners, floor machines, carpet extractors, mop and broom
- Must be able to work with cleaning chemicals and be able to handle chemical fumes and airborne particles (on occasion)
- Ability to perform duties with a sense of urgency
- Must be able to walk, stand, and work on hand and knees for long periods of time
142
Advanced Houseperson Resume Examples & Samples
- Consistently achieves expectations on mid and annual reviews
- Acts as empowered houseperson; able to assist with room inspections when required
- Has specialty expertise in housekeeping such as carpet stain removal, grout restoration, etc
- Exhibits proficiency in workplace and chemical safety
- High level of guest service and communication with guests, housekeepers and managment
143
Houseperson Resume Examples & Samples
- Provide daily cleaning for all of the operation including but not limited to: offices, public spaces, dining & banquet rooms, and lockerrooms
- Perform light cleaning and heavy cleaning including but not limited to: window washing, furniture polishing, dusting, vacuuming, sweeping, floor cleaning and polishing, and emptying of trash cans and ashtrays
- No experience necessary
144
Lead Housekeeping Houseperson Resume Examples & Samples
- Maintain all assigned sections or public areas on a daily basis to ensure the standards and productivity levels are being met and maintained
- In the absence of the Assistant Housekeeping Supervisor, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards
- Maintain and ensure the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked
- Assist and handle items for "Lost and Found" according to the standards
- Monitor cleanliness and orderliness of all public areas and assist with the room attendants carts, linen closets, control closets, stairways and landings
- Assist and oversee that the House Attendants carry a work assignment
145
Houseperson Resume Examples & Samples
- Deliver internal and external guest service the Pinnacle Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers
- Removes used laundry and trash from hotel rooms and attendant carts; deposits these in proper locations – linen dropped down the chute where available, trash taken directly to the dumpster. When possible, dirty linen and trash are removed proactively – prior to the room attendant cleaning the room
- Assists guests with questions, problems, and requests in a timely manner, ensuring guest satisfaction
- Performs work in all areas according to established standards and techniques, proper and safe use of machines and chemicals, and customer services standards
- Reports hotel room/public area facility problems related to structure, equipment, and plumbing to supervisor
- Ensures that attendant carts and housekeeping storerooms are supplied with all hard and soft goods in compliance with departmental SOP’s
- Maintains proper documentation of all duties accomplished during a working shift, as directed
- Greets all guests throughout shift with proper salutation and pleasant expression
- Performs all duties in a quiet and orderly manner
- Cleans and maintains all guest areas to include hallways, stairwells, and vending areas. All guest areas are to be free of linen, trash, food items, etc. at all times
- Cleans, stocks, and maintains all storage areas
- Maintains a clean and orderly laundry depository area. All soiled linens are properly sorted and placed into the appropriate carts
- All filled soiled linen carts are delivered to the laundry facility at the established time, daily. All clean linen is returned to property from the laundry facility
- All clean linen is brought into the hotel and properly placed in the assigned areas daily
- Provides accurate information of property along with property events and promotions
- This position operates in a working environment that is subject to varying noise levels, the severity of which depends upon work volume
- Ability to communicate effectively with guests as well as all levels of employees
- Ability to clean and replenish soft and hard supplies
- Demonstrates knowledge of housekeeping practices and procedures
- Ability to communicate in English and understands directions
146
Houseperson Resume Examples & Samples
- Any and all other duties deemed necessary by a member of management
- Planning and organizational ability
- Able to exert up to 100 lbs of force occasionally and 50 lbs of force frequently
- Entry level position
147
Housekeeping Houseperson Resume Examples & Samples
- Maintain linen and guest supplies in the linen storage areas
- Ability to evaluate and maintain AAA Four Diamond guest room cleanliness standards and turn down services
- Ability to learn predefined protocols for carrying out the guest requests
148
Houseperson Resume Examples & Samples
- Must be willing to cross-train in other departments of Hotel Operations as instructed by management
- Be able to assist tour buses with luggage as assigned by management
- Maintain hallways, elevators, and other public areas as assigned
- Maintain the stripping, shampoo of all hallways and rooms
- Stock Room Attendant carts with linens and supplies on a timely basis
- Counting all incoming and outgoing linen daily
- Dispose of trash inside and outside in a timely and safe manner
- Assist with the turning of mattresses, as needed
- Pulling of all linens from guest rooms
- Must be able to use a buffer and shampoo
- Knowledge of carpet cleaning preferred
149
Housekeeping Houseperson Resume Examples & Samples
- Keeps all guest corridors neat, vacuumed and dusted. Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free. Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas
- Moves racks of clean Rooms linen to Guest Room floors. Stocks Linen Storage Rooms and Armoires daily with supplies and amenities. Empties trash and dirty linen from guest room floors
- Picks up and delivers guest request items on a timely basis such as Irons, Ironing boards, Cribs and Roll-aways
150
Housekeeping Houseperson Resume Examples & Samples
- Prioritize and respond to guest requests in a timely manner while adhering to Fairmont delivery standards
- Daily cleaning and maintenance of Housekeeping storage areas
- Responsible for collecting, sorting and distributing all Housekeeping linen going to and from Fairmont Regional Laundry
- Proven excellent guest services skills
- Applicant must be a highly responsible, self-motivated individual who excels in an independent work atmosphere
- Must practice safe work habits including awareness of safe work procedures
- High School Diploma an asset
151
Houseperson Resume Examples & Samples
- Good communication skills and ability to communicate in English with guests
- Ability to work nights, weekends, and holidays
- This shift requires afternoon and evening availability
- Previous hotel experience in the area of Banquets and Event set-up preferred
152
Overnight Banquet Houseperson Resume Examples & Samples
- Ensure equipment is in full working order and report any defects
- Project a professional manner to guests and team members
- Assist back of house team when requested
153
Housekeeping Houseperson Resume Examples & Samples
- This position requires the ability to lift, push and carry a moderate amount of weight
- Flexible availability including weekends and holidays
- Previous experience preferred
- Hotel experience a plus
154
Housekeeping Houseperson Resume Examples & Samples
- Fully Bilingual (English and Spanish)
- Medium work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects
- Must possess a valid Health Certificate and Good Conduct Certificate
- Able to work a flexible schedule that includes weekends, holidays and nights
155
Lead Banquet Houseperson Resume Examples & Samples
- Oversee each shift providing instructions of room set up and client requirements including review of event orders, resumes and files
- Train and instruct personnel on work assignments, new procedures, setups and breakdowns
- Assist with set ups to ensure department runs efficiently
156
Lead Banquet Houseperson Resume Examples & Samples
- To physically place equipment and other items in set up of equipment, service, arrangement of the set. Ensure placement of all decorations for the assigned function areas
- Ensure service areas and storage areas are clean, maintained in proper working order. Monitor all policies and procedures to ensure safety in accordance with Federal, State and company policies
- Set up, service and break down functions as assigned. Ensure proper appearance
- Communicate with Managers, Directors and fellow team members to deliver all specifications of function
157
Houseperson Resume Examples & Samples
- Provide daily cleaning for all of the operation
- Less than high school education; or one month related experience or training
- Frequently stands, walks and sits. Occasionally climbs, balances, stoops, kneels, crawls, crouches
- Frequently works with cleaning supplies and chemicals
- Ability to read and speak English may be required in order to perform the duties of the job
158
Banquet Set-up Houseperson Resume Examples & Samples
- Prepares all banquet space prior to events
- Tears down all banquet space after events
- Removes centerpieces/décor after events and stores appropriately
- Removes soil linens and stores appropriately
- Attends appropriate hotel/resort, division and department meetings
- Maintains the cleanliness of banquet storage rooms
- Assembles dance floors
- Arranges buffets, stages and podiums
- Interacts with resort staff in a professional manner, assisting other departments with necessary information
- Communicates all pertinent information to the banquets team
- Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to the on-duty supervisor
- Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver. Follows through on lost and found procedures
- Strong preference for prior experience working in banquet set up is required, preferably in a high volume hotel, conference center or resort
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization
- Highly organized and detail-oriented
- Maintain sanitation procedures and organization of work area adhering to all OSHA and local health department regulations
159
Houseperson Resume Examples & Samples
- Must be available to work weekends and holidays
- Must be available to work a flexible schedule
- Must be able to work on your feet for extended periods of time
160
Banquet Houseperson Resume Examples & Samples
- 70% Set up tables and chairs to meet the function specifications
- 25% Properly clean meeting space at beginning, during, and end of events, including not limited to vacuuming, sweeping, mopping, polishing, wiping, scrubbing
- Completes assigned side work to include cleaning meeting space and storage space, that adhere to standard hotel products as assigned to adhere to health standards
- Abides by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Attends all mandatory meetings
- Keeps work area clean and organized
- Completes other duties as assigned by supervisor
161
Houseperson Resume Examples & Samples
- Linen and amenity distribution
- Minor maintenance i.e.: changing light bulbs etc
- General cleaning of both public and staff areas to departmental standards
- Respond to guests’ requests as directed
- Previous experience as a Houseperson or in a position requiring physical work and a high standard of guest/customer service
- Completely fluent English language skills; both written and verbal
- Proven ability to work well unsupervised, at a fast pace while maintaining quality standards
- Commitment to provide excellent service and exceed guest expectations
- Fluency in English (verbal & written) essential
- Competency in verbal English essential
- Previous experience in Hotel Housekeeping department desirable
- Previous experience in customer service desirable
- Previous experience in 5 star property desirable
- Dynamic, energetic and thrives under pressure
- Impeccable grooming and presentation
- Must physically be able to
162
Houseperson Resume Examples & Samples
- Flexible scheduling including AM/PM Shifts, Weekends, and Holidays
- Good Communication skills
- Ability to lift moderate amounts of weight
163
Banquet Houseperson / Hour Resume Examples & Samples
- Greet guests with a smile and pleasant disposition
- Responsible for checking in with Banquet Captain or Banquet Manager for instructions of the Banquet Event you are assigned to
- Responsible for checking Banquet Event Order (BEO), for proper room set-up and any special instructions
- Anticipate guest’s needs, keeping the tables cleared between courses, beverages filled throughout the meal
- Adhere to proper service standards at all times
- Responsible for setting banquet rooms that you are assigned to work
- Responsible for cleaning-up the event that you are assigned to work
- Doing opening and closing side work
- Interact in a professional manner with immediate team members and other department team members
- Knowing the proper way to move and store equipment safely
- Maintain uniform and appearance standards
- Responsible for knowing the banquet standards for room set-up
- One (1) to Two (2) years experience as a server in a fine dining establishment
- Knowledge of wines and alcohol terminology
- Knowledge of food preparation
- Outgoing personality with interest in a guest hospitality
- Exceptional work habits
- Able to communicate well
- Can lift between 50 & 100 pounds
- Must be able to work a flexible schedule A.M. & P.M
164
Houseperson Resume Examples & Samples
- Must have the ability to lift, pull, and push a moderate weight
- Must have good organization skills
- Must be able to work independently with minimum or no supervision
- Must be an excellent team player with a positive and helpful attitude
- Must be physically fit to perform and complete all duties as required
- Must be able to provide genuine service to all guests
- Previous housekeeping experience in office, resorts, cruise ships or hotels is an asset
165
Overnight Houseperson Resume Examples & Samples
- Clear communications skills
- Strong multi-tasking abilities
- Previous cleaning experience a plus
- Flexibility with scheduling. Overnights, weekends and holidays a must
166
Houseperson Resume Examples & Samples
- Respond promptly to requests from guests and other departments
- Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators
- Deliver items to guest rooms upon request from the front desk
- Report maintenance problems to the appropriate person
- Previous hotel or cleaning experience a plus
167
Evening Houseperson / Shuttle Driver Resume Examples & Samples
- Check and replenish your supplies and cleaning tools
- Transport guests in the hotel shuttle
- Perform other reasonable job duties as requested by Supervisors
- Ability to work independently
- Must have a valid driver's License and a clean driving record
168
Houseperson Resume Examples & Samples
- Requirement 1
- Requirement 2
- Requirement 3
- Preference 1
- Preference 2
- Preference 3
169
Houseperson Resume Examples & Samples
- Comfortable lifting, pushing and pulling a moderate amount of weight throughout the shift
- Must be comfortable standing and walking for the duration of the shift
- Must have an open and flexible schedule that includes, morning, afternoon, weekend and holiday shifts
170
Houseperson Resume Examples & Samples
- Must be able to work various shifts including weekends and holidays (early morning, afternoon or evening)
- Must be able to lift, push or pull a moderate amount of weight
- Must be able to stand or walk for periods of time
- Must be pleasant, have an outgoing personality, have high attention to detail and professional at all times
- Must be able to work with a diverse group of individuals
171
Houseperson Resume Examples & Samples
- A true desire to satisfy the needs of others
- Must be able to work in a fast-paced environment
- Ability to lift, push , and pull an moderate amount of weight
172
Houseperson Steady Extra Resume Examples & Samples
- Reports maintenance deficiencies in order to maintain room in compliance with resort standards
- Assist co-workers as requested
- Hospitality industry
173
Banquet Houseperson Resume Examples & Samples
- Maintain condition and cleanliness of banquet facilities by cleaning, vacuuming, and shampooing carpets
- Set up banquet spaces as required per Banquet Event Order (BEO)
- Provide service to customers as required per contract
- Assist in serving as needed
- Read and understand a Banquet Event Order (BEO)
- Organize and control inventory and storage
174
Housekeping Houseperson Resume Examples & Samples
- Sort linen and place in linen bin provided
- Stock and maintain guest floor closets in a neat and tidy
- Must respond quickly and efficiently to all guest requests
- Assist room attendants with removal of trash and linen from guest rooms during high occupancy turnover
- Assist shampoo attendants with relocation of furniture
- Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security Department. Turn all lost items in to Loss Prevention
- Provide instruction and/or guidance for guest and associate safety in fire or other emergency situations; Perform other duties as assigned.-
175
Houseperson Resume Examples & Samples
- Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests
- Pick up and deliver supplies, CRIBS and other items upon request
- Report all repair needs to #1-2-3-4. ' REMOVE ' Assign to Supervisor
- Ensure the guest corridors are kept clean and free of debris. ' REMOVE ' Assign to lobby attendant
- Ensure all closets AND DOORS on guest floors remain closed throughout the day
- Keep supply closets completely stocked
- Support work efforts of other Housekeeping associates as directed
- Perform other assignments as requested per Supervisor
- Possess physical stamina to complete manual labor tasks. Ability to lift 75. Ability to push house person/laundry cart on wheels weighing over 200lbs
- Ability to stand/walk/bend for extended periods of time
176
Banquet Set-up Houseperson Resume Examples & Samples
- Set up banquet spaces as required per Banquet Event Order (BEO).Provide service to customers as required per contract
- Perform breakdown of function rooms
- Read and understand set-up requirements and Event Orders (EO)
- Organize, control and restock linen room and supplies
- Attend all scheduled mandatory Banquet Department meetings, trainings and hotel meetings
- Ability to respond quickly and accurately to guest requests
- Ability to handle multiple tasks quickly and efficiently
- Knowledge of appropriate table settings and proper set-up preferred
- Dependable and reliable to meet the demands of a 24 hour operation with flexibility to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions
- Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language
- Must be able to lift, push, pull and or carry up to 100 lbs
- Ability to stand and move throughout continuously to perform essential job functions
- Hearing and visual ability to observe and detect signs of emergency situations
177
Intercontinental Milwaukee Houseperson st & nd Shift Resume Examples & Samples
- Report all floor/carpet care needs to the housekeeping office
- Ensure all closets on guest floors remain closed throughout the day
- Basic English communication skills preferred
178
Houseperson Resume Examples & Samples
- Full Time benefits include: Medical, Dental, Vision, Life, 401K, Marcus Stock purchase plan, Paid Time Off: (6) Company Paid Holidays
- The hospitality industry offers unlimited opportunities for career advancement
- $150 Associate Referral Bonus Program!
- Clean corridors, mirrors, tables, baseboards, signage, walls and fire boxes
- Sweep, mop around and wipe down ice machines on all floors and report any maintenance issues to AYS
- Ensure the guest corridor floors are kept clean and free of debris at all times
- Responsible for shoveling snow when snowfall measures less than 2.5 inches. Responsible for salting sidewalks and other walkways after contractor has snow plowed the areas
- Physical stamina to complete repetitive manual labor tasks
- Must be able to use all body limbs to 100% capacity
- Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis
- Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure
179
Houseperson Resume Examples & Samples
- Answer Nextel promptly
- Removes all trash and linen from room attendant cart through out the day and empties cart at the end of the shift so that no linen or trash is in the carts at the end of shift
- Needs to stock all linen closets with proper inventory
- Needs to stock all supplies with proper inventory
- Sweeps and mops back landings, stairwells, and closets regularly and removes all contraband
- Sweep, mop around and wipe down ice machines on all floors and report any maintenance issues to Expresso
- Ensures all closets and chute rooms on guest floors remain closed throughout the day
- Takes responsibility for all chemicals and equipment assigned
- Participates in the promotion of safety and security in assigned work area
- Supports work efforts of other Housekeeping associates as directed (including stripping rooms when needed)
- Completes all assigned projects in a timely manner
- Follows appropriate standards of conduct, hygiene, uniforms and appearance
- Collects and cleans dirty mugs and glasses and puts them back in their designated closets
- Physical stamina to complete manual labor tasks
180
Houseperson Resume Examples & Samples
- Performs work in all areas of cleaning according to accepted standards and techniques, proper and safe use of machines and chemicals, and customer services standards
- Ensures that rooms are supplied with all hard and soft goods in compliance with company policy, as well as ensuring 3-month soft good rotation is completed
- Ensure the 3-month rotation of the mattresses, drapes and furniture is completed
- Assists in department projects, as needed
- Demonstrated knowledge of housekeeping practices and procedures
- Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations
181
Banquet Set Up Houseperson Resume Examples & Samples
- High school graduated
- Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects
- Bilingual (Spanish and at least basic English knowledge)
- Must possess a valid Health Certificate and Good Conduct Certificate
182
Hotel Houseperson Resume Examples & Samples
- Promote and maintain all steps in the customer service program with each patron and employee you may come in contact with
- Picks up patrons at a variety of locations such as the airport, hotels, etc. and transports them to the Casino
- Picks up patrons at the Casino and transports them to a variety of locations such as the airport, hotels, etc
- Lifts a variety of items into the van such as wheelchairs, walkers, luggage, etc
- Oversee safe customer entry and exit from van: provides crowd control, directs traffic as needed
- Provide assistance to customers: give directions, assist with car trouble, etc. Provides special assistance to disabled patrons as necessary
- Maintains high visibility, handles problem situations, watches for safety hazards. May patrol parking lots
- Obey all traffic signs and signals and all traffic laws 100% of the time
- Acts in the capacity of a Security Officer in the absence of requested shuttle service
- Must be knowledgeable of all special events and promotional activities available to guests
- Presents oneself as a credit to the Company and encourages others to do the same
- Must work well under pressure, and meet multiple and sometimes competing deadlines
- Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and supervisors
- Adhere to all departments/company policies and procedures
- Performs all other related and compatible duties as assigned
- Writes detailed reports as required for incidents involving law violations and/or violations of company policy and procedure
- Maintains complete and accurate vehicle maintenance, mileage, and transport activity logs
- Maintains cleanliness of van daily (interior & exterior)
- Maintains all preventive maintenance on van vehicle
- Reports any van vehicle deficiencies to Security/Surveillance Manager
- Occasionally, strenuous physical activity is may be required
- Must qualify for licensing with the New Mexico Racing & Gaming Commissions
- Must qualify for certification through NMAST
- Maintain a valid New Mexico class “D” driver’s license at minimum
- Meet Penn National Gaming’s requirements regarding MVR
- Ability to work varying schedule to include: all shifts, all days and holidays
- Work in a fast paced environment
- Must possess excellent interpersonal and employee relations skills
- Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors
- Ability to work as part of a team and to promote cooperative approach between departments
- High School diploma or G.E.D required
- One to three months previous customer service experience preferred
- Good oral and written communication skills, must be fluent and literate in English
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- The employee frequently is required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- While performing the duties of this job, the employee regularly works in outside weather conditions
- The employee regularly drives in vehicle to and from different locations
- The noise level in the work environment is usually moderate
- Exposure to unrestricted second-hand smoke in guest areas
- Must be able to sit for periods of at least 8 hours at a time
183
Hilton Milwaukee Houseperson st Shift Resume Examples & Samples
- Acknowledge and turn in daily task assignment sheet upon completion with Lead's signature
- Report all repair needs to the housekeeping management
- Stock all linen closets with proper inventory
- Sweep and mop back landings, stairwells, and closets regularly and remove all contraband
- Vacuum and edge hallways
- Sweep, mop around and wipe down ice machines on all floors and report any maintenance issues to HOTSOS
- Participate in the promotion of safety and security in assigned work area
- Support work efforts of other Housekeeping associates as directed (including stripping rooms when needed)
- Collect and clean dirty mugs and glasses and put them back in their designated closets
- Represent the company in a professional, well-groomed and courteous manner
- Ability to work under pressure and varied shifts
184
Houseperson Resume Examples & Samples
- Must have open availability to include weekends, holidays and evenings
- Must have customer service experience
- $8.50 per hour
185
Houseperson Resume Examples & Samples
- Report all repair needs to #1-2-3-4
- Ensure the guest corridors are kept clean and free of debris
- Support work efforts of other Housekeeping associates as directed by manager
186
Houseperson Resume Examples & Samples
- Speak fluent English
- Lifting and carrying 35 pounds
- Constant bending and movement to collect loose items, laundry, trash, etc
- Cleaning guest and conference rooms
- Making guest beds
- Delivering items to guest and conference rooms
- Providing exceptional customer service at all times
- Team player
- Previous Housekeeping or Customer Service experience preferred
- Ability to communicate clearly in English
187
Houseperson Resume Examples & Samples
- Adhere to guest service requirement listed above
- Adhere to standards and operating procedures as outlined in the Cactus Petes Housekeeping Manual
- Able to perform all job descriptions that report to your position
- Adheres to the uniform standards
- Responsible for cleaning the hotel public areas
- Replenish linen and guest supplies in the housekeeping closets
- Collect used linen from the housekeeping room attendant carts and transport linen to the closet
- Empty trash on a daily basis
- Report damage, improvement or repair issues in the guest rooms or hotel area to the appropriate Housekeeping Supervisor or Executive Housekeeper
- Respond to reasonable guest requests or place guest in contact with the appropriate person for assistance
- Must possess a valid drivers license
- Ability to work effectively, independently and as part of a team
- Ability to follow verbal directions
- Ability to evaluate the quality of guest area cleanliness and public area cleanliness
- Must be able to work flexible hours including evenings, weekends and holidays
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues
- Ability to work collaboratively and communicate effectively with team members at all levels of the organizations
- Shares or divides attention among several ongoing activities, projects or assignments
- Ability to identify circumstances or incidents that require the notification and/or approval of others
188
Evening Houseperson Resume Examples & Samples
- Strong customer service focus
- Detail oriented with an eye for detail
- Strong verbal communication skills
189
Houseperson Resume Examples & Samples
- Ability to walk and stand for long periods
- Ability to lift/push/pull moderate to heavy amounts of weight
- Flexible schedule to include nights, weekends and holidays
190
Houseperson Resume Examples & Samples
- Treat each and every Guest as a unique individual
- Resolve Guest problems and never say “no” without offering an alternative
- Be guided by Fairmont core values; respect, integrity, teamwork and empowerment and accountability
- Ensure housekeeping equipment is cleaned and maintained as needed
- Assist Room Attendants with deep cleaning, vacuuming and other duties as required
- Respond in a timely manner to guests’ special requests for miscellaneous items (ie: cribs, cots, extra towels etc.)
- Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets and send to laundry department for cleaning
- Ensure that proper recycling is carried out
- Following outlined procedures when performing housekeeping duties
- Responsible for maintaining vacuum cleaners for room attendants, emptying and replacing bags replacing belts and notifying the Head Houseman about machines needing more extensive maintenance/repair
- Responsible for above skills and activities in daily work as a representative of the Executive Housekeeper
- Perform other duties as assigned by the Floor Supervisor, Head Houseman, assistant Housekeeper and Executive Housekeeper
- Previous housekeeping experience in a luxury hotel environment is an asset
- Must possess a strong work ethic and be physically fit to ensure that work is completed efficiently in a demanding, fast paced environment
- Good knowledge of all facilities in the hotel and surrounding area
191
Housekeeping Houseperson Resume Examples & Samples
- Previous experience in Housekeeping or similar position; hotel/resort experience preferred, not required
- Ability to carry or lift up to 50 lbs
- Must be able to work alone or with a co-worker and willing to interact with guests
192
Driver / Houseperson Resume Examples & Samples
- Greet guests and operate a passenger vehicle safely and efficiently: Responsible for following specific regularly scheduled routes, charter routes or responds to requests from dispatch or management for unscheduled pick‑ups or drop‑offs. Assists passengers in boarding and exiting vehicle. Loads and unloads luggage, packages and other items. Transmits and receives over two‑way radio system. Monitors traffic and weather conditions and notifies dispatch of potential problems. Reports accidents or other safety situations to dispatch. Inspects exterior and interior of vehicle at beginning of each shift. Responsible for ensuring inside and outside of vehicle are properly cleaned and fueled on an ongoing basis. Keeps interior of vehicle neat and orderly. Learns and provides guests and passengers with appropriate information regarding lodging, entertainment and attractions within service area. (60% time)
- Maintain positive customer and associate relationships:Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (15% time)
- Acquires job skills and learns company policies and procedures to complete routine tasks
- Ability to solve problems with a minimum of guidance
- Ability to read, write and understand English
- Ability to multi-task and work in a fast paced environment
- 1 year driving experience
193
Houseperson Resume Examples & Samples
- Previous customer service experience required
- This position requires the ability to lift, push and carry moderate to heavy weight on a consistent basis, and involves a great deal of standing and walking
- Open availability on nights, weekends and holidays preferred
- Must be able to work in a fast paced environment with a large team of colleagues
194
Event Set Up Houseperson Resume Examples & Samples
- Schedule flexibility required to include weekends and holidays
- Open availability required
- Previous banquet experience preferred, event set up experience preferred
195
Houseperson Resume Examples & Samples
- Cleans, makes beds, cleans rooms (bathroom, bedroom, sitting room, etc.), dusts, vacuums, washes windows/tracks, reports maintenance deficiencies and removes dirty linens, towels and used amenities from rooms/suites
- Checks and stocks supply cart
- Dusts furniture and pictures, vacuums, sweeps and mops floors, empties carts of soiled linen and disposes trash, removes spots, insects and debris, polishes fixtures, and cleans ashtrays
- Delivers items to room/suite guests upon request, in the hotel's continuing effort to deliver outstanding guest service and financial profitability
- Prepare, maintain, clean, stock, refill/empty and place caddies according to established standards
196
Utility Houseperson Resume Examples & Samples
- Maintain supply room, all storage areas and lockers
- Issue supplies from supply room to housekeeping employees and takes inventory
- Unload pallets and put away all supplies delivered by receiving and vendors
- File purchase orders, answer phones and fill out weekly and daily requisition orders
- Clean up bio-hazards
- Report any and all damage through HOTSOS
- Maneuver pallet jacks and drive company vehicle
- Secure radios, flatbeds, dollies and pallet jacks
- Ensure all electrical equipment is charged at the end of shift
- Ensure dock and walkways are clean and free of debris and blockage
- Secure supply room doors and chemical cage at the end of shift
- Remove all broken furniture and beds not in use from holding areas
- Deliver and pick up needed or repaired items from engineering
- Respond and delivers all service calls for items such as dressers, desks, beds, lamps, mirrors, etc
- Re-arrange furniture inside rooms per guest requests
- Ability to communicate using a radio and a Blackberry
- Ability to perform and understand basic math
- Working knowledge of all cleaning procedures, equipment and supplies
- Working knowledge of cleaning supplies, tools and equipment
197
Porter / Houseperson Resume Examples & Samples
- Monitors and maintains general cleaning/dusting of assigned areas including cleaning of all hard surfaces, ledges and/or furniture and fixtures
- Monitors and maintains floor cleaning of assigned areas including sweeping, mopping, and/or vacuuming; paying attention to the entire area inclusive of the corners, baseboards and thresholds
- Conducts quality control inspections of assigned areas to include cleanliness, safety, and/or repair issues
- Maintains the inventory, cleanliness and organization of the assigned utility closet and/or storage closet
- Responds promptly to all Environmental Services related calls and guest needs
- Replaces and/or restocks paper product and guest amenities as needed in assigned areas as required.Completes all required specific sheets and/or departmental daily operations documentation
- Facilitates and maintains verbal and non-verbal inner and external department communication through the use of documentation and electronic forms of communication
- Operates and maintains all classification specific equipment to include but not limited to vacuum, mop and bucket and extendable duster
- One year experience in large scale resort/casino experience preferred
- Must possess strong customer service skills
- Must demonstrate the ability to communicate and interpret a variety of instruction furnished verbally and non-verbally in English
- Must demonstrate the ability to use/operate classification specific supplies and equipment
198
Lead Houseperson Resume Examples & Samples
- Attend to specific guests needs
- Inspecting, directing, and scheduling of Housepersons
- Clear sidewalks, pathways and surrounding hotel area of snow and leaves
- Previous Supervisory experience preferred
- Driving skills required, including the ability to drive a stick shift and automatic vehicle
- Possess a strong problem solving ability
- Must complete Aramark Safety Training Class
199
Houseperson Resume Examples & Samples
- Flexible schedule including AM/PM Shifts, Weekends, and Holidays
- True desire to give excellent customer service
- Ability to lift a moderate amount of weight
200
Houseperson Resume Examples & Samples
- Provides daily cleaning for all of the operation including but not limited to: offices, public spaces, drinking fountains, kitchen, and restroom facilities
- Performs light cleaning and heaving cleaning including but not limited to: window washing, furniture polishing, dusting, vacuuming, sweeping, floor cleaning and polishing, emptying of trash cans and ashtrays
- Identifies and reports to supervisor when supplies are needed
- One month related experience or training
- Ability to speak and write in English
- Flexible with the PM Shift 2pm-10pm is needed
201
Banquet Houseperson Lead Resume Examples & Samples
- Ensure that the standards of service, safety, and cleanliness as defined in the Team Member’s handbook are maintained by the staff at all times
- Work directly with client contacts and ensure that their service needs are understood and met
- Understand and accurately follow Restaurant Event Orders (REO)
- Able to perform service standards at the level expected by the Frolik
- Review all REO with the Kitchen Chef and client upon shift arrival for any event being served for the day
- Ensure that all Frolik special event service procedures and set-ups as specified by the Frolik General Manager are understood by the staff and properly followed
- Monitor work assigned to staff members for accuracy, quality, and completed to guest satisfaction and deploy staff members as needed
- Considerable knowledge of all facets of Frolik, i.e. set-up, tear-down, serving, and paper work
- Must be 21 years of age to serve alcoholic beverages
- 2 – 3 years’ experience as a restaurant server / server in special events / managing of special events preferably in the hospitality industry
- Must have good understanding of the English language and able have good communication skills both written and verbal
- Must have basic knowledge of computer to include e-mail, excel spreadsheets and word document
- Delphi experience preferred
- Ability to work in a team environment and be able to communicate clearly and effectively with staff members
202
Sb-hotel Banquet Houseperson Resume Examples & Samples
- Basic knowledge and skills in a routine banquet environment, desirable
- Must understand and expedite room set diagrams
- Knowledge of banquet room set up types required
- Must have basic math skills for measurements of equipment and space and how to best utilize
- Prior food and beverage experience required
- Responsible for the complete, accurate, and timely set-up and tear-down of all event locations
- Responsible for the complete care and maintenance of all function space
- Responsible for the organization and cleaning of all back of the house space
- Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous efficient manner
- Follow established health and safety procedures for using cleaning chemicals and adhere to all safety policies
- Assist the banquet department during functions as needed
203
Pfister Houseperson st Shift Resume Examples & Samples
- SMILE!!!
- Clean all assigned areas in accordance with the established standards of cleanliness
- Answer calls promptly
- Pick up and deliver supplies and other items upon request
- Assist with all general cleaning and requests as directed
- Vacuum carpet/upholstery prior to cleaning. Post safety signs in areas to be cleaned
- Maintain all public and back of the house areas as assigned
- Take responsibility for all chemicals and equipment assigned
- Perform other assignments as requested per Manager
- Must represent the company in a professional, well-groomed and courteous manner
- Possess physical stamina to complete manual labor tasks. Ability to lift over 100 lbs. Ability to push house person/laundry cart on wheels weighing over 310 lbs
204
Houseperson Supervisor Resume Examples & Samples
- Oversee daily operation of the houseperson team
- Maintain cleanliness, organization and stock of housekeeping storage areas
- Assist in performance managment of houseperson colleagues
- Complete minor maintenance duties as assigned
- Complies with Fairmont Hotels & Resorts policies, procedures and code of ethics
- Must be able to work shift work
- Must have a high level of attention to detail
205
Houseperson, Year Round Resume Examples & Samples
- Familiarity with cleaning products and equipment as well as cleaning techniques
- Frequent lifting, pushing of supplies and equipment
- Must be able to work outdoors, exposed to potential temperature extremes of heat and/or cold
206
Houseperson Resume Examples & Samples
- To respond to all Housekeeping and Royal Service calls, which includes guest deliveries and requests
- To assist the Room Attendants in bringing them required supplies
- To maintain the cleanliness of the hallways and public areas
- To maintain the cleanliness of the public and staff washrooms
- To complete minor maintenance duties as assigned
- To be Health & Safety conscious and actively involved in maintaining a safe work environment
- Proven self-motivation, ability to work well with minimum supervision
- Excellent organization and communication skills
- Previous guest service and/or Housekeeping experience is an asset
207
Houseperson Resume Examples & Samples
- Clean guest rooms by moving furniture and cleaning areas such as edging carpets, washing inside windows, checking drapes, scrubbing bathroom floors, inspecting with a black-light, changing shower curtains, vacuuming
- Rotate mattresses on a quarterly basis
- Run daily room status report
- Chart all daily activities on progress chart
208
F&B Houseperson Resume Examples & Samples
- Able to lift and push Banquet Equipment
- Responsible for all room sets in the Food and Beverage division to include: Rooftop Restaurant, JG Restaurant, Lobby Bar, and Special Events
- Ability to set-up, maintain and monitor coffee service and breaks for Special Events
- Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
209
Housekeeping Houseperson Resume Examples & Samples
- Operate vacuum cleaners to clean floors and work areas
- Clean, dust, and polish furniture and fittings
- Clean walls and windows
- Operate shampoo machines
- Deliver clean linen to 8 or more supply closets
- Removal of trash from closets and service areas, several times a day and bring to main trash compactor
- Assure that all service areas area free of outstanding materials; refrigerators, vacuum cleaners, coffee machines, etc
- Respond to all guest requests in 15 minutes or less
- Lift and/or move any furniture that needs to be cleaned or re-arranged in guest rooms, public areas or restaurants
- Pick up any debris or items left in the guest hallways
- Remove graffiti on service area walls and/or guest hallways
- Ensure the proper appearance of the hotel
- Have some knowledge of the laundry department
- Have some knowledge on how to clean a guest room and be able to apply the standards required by the hotel before exiting a room (training is provided
210
Houseperson Resume Examples & Samples
- Ability to satisfactorily communicate in English with guests, team members, and Management
- At least 1 year of housekeeping experience preferred
- High School degree preferred
- Hospitality or hotel experience preferred
- Fluent in a foreign language preferred
- Must be able to physically perform all tasks assigned
- Must be detail-oriented
- Must be able to understand and follow instructions
- Must be available to work weekends, holidays, evenings, and occasionally irregular shifts
- Must be able to work independently with minimal supervision
- Must be able to work closely with others
- Ability to perform assigned duties with attention to detail, speed, and accuracy
- Ability to follow-through and work with minimal supervision
- Ability to physically perform all assigned tasks
- Ability to maintain and uphold all company and hotel standards
- Ability to professionally represent “THE TENNESSEAN” while presenting a warm, professional, and refined demeanor with guests and fellow team members
- Ability to maintain knowledge of all hotel features, information, and events
- Ability to ensure the security and confidentially of all guest information and internal hotel practices
- Ability to communicate professionally with fellow team members while using a radio
- Use correct cleaning chemicals for designated surfaces, in accordance with OSHA regulations, hotel requirements, and product recommendations
- Perform all duties in a time efficient manner
- Act efficiently and promptly as a “runner” for Room Attendants
- Remove trash and dispose of it in the proper designated area
- Ensure proper supplies, amenities, and linens are stocked
- Stock all housekeeping closets with amenities, linens, terry, and supplies
- Collect and remove all soiled terry and linens from guest floors
- Deliver all soiled linens and terry for laundering, properly labeled if applicable
- Report to laundry department any biohazardous fluids or materials in/on laundry
- Ensure all biohazardous materials are appropriately labeled
- Pick up and refill the par stock of linens in the housekeeping closets
- Inspect and sort linens and terry. Ensure all inspected linens and terry are in accordance with the standards of THE TENNESSEAN
- Ensure all housekeeping closets are arranged in the same standardized, designated manner
- Clean linen closets, including vacuuming, sweeping, and mopping
- Vacuum and/or polish guest floor hallways during scheduled times
- Dust and polish all hallway furniture on guest floors
- Realign all guest floor furniture according to approved floor plan
- Report any damages to Inspector and Engineering
- Dust and polish pictures, frames, signage, and mirrors on guest floors
- Clean all lamps and light switches: check for proper working order
- Remove dust, spots, and smears from windows, ledges, and frames
- Remove dust on drapes and realign to correct positions
- Remove dust, stains, and marks from all baseboards, ledges, and corners of guest hallways
- Deliver towels, toiletries, cribs, rollaway beds, and other items to the guest room on request
- Walk all assigned floors at the beginning, middle, and end of each shift to collect newspaper bags, newspapers, trash, and soiled linens
- Report all guest complaints to Inspectors/Supervisors
- Report any damages or maintenance problems to Inspectors and Engineering
- Turn over any lost and found items from guest rooms to Inspectors or Managers
211
Hilton Milwauee Houseperson rd Shift Resume Examples & Samples
- Promote excellent guest/associate rapport by responding and completing all requests promptly, efficiently, and courteously
- Answer communication devices promptly
- Remove all trash and linen from room attendant cart throughout the day and empty cart at the end of the shift so that no linen or trash is in the carts at the end of shift
- Stock all supplies with proper inventory
- Ensure all closets and chute rooms on guest floors remain closed throughout the day
- Complete all assigned projects in a timely manner
212
Housekeeping Houseperson Resume Examples & Samples
- Must have physical stamina to lift moderate amounts of weight (At least 40lb)
- Flexible schedule including mornings, evenings, weekends and holidays
- Ability to push and pull heavy objects
213
Banquet Houseperson Resume Examples & Samples
- Sets-up tables and chairs to meet the function specifications
- Cleans meeting space including washing meeting room walls at beginning of events
- Vacuums, sweeps, mops, polishes, wipes other areas clean before during and after events
- Interacts with Customers as needed
214
Houseperson Resume Examples & Samples
- Clean in all areas of the hotel as requested
- Shampooing, spot cleaning and general maintenance
- Participate in renovation projects as needed
- Must have a have a good command of the English language
215
Houseperson Resume Examples & Samples
- Acknowledge and turn in daily task assignment sheet
- Ensure the guest corridor is kept clean and free of debris
- Support work efforts of other Housekeeping associates, as directed
- Must have flexible work schedule
- Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and carry equipment on a regular and extended basis
216
Housekeeping Houseperson Resume Examples & Samples
- Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry. Remove garbage and recycling items from carts and dispose accordingly
- Clean and prepare all room attendant carts and closets for next day
- Assist with sending of soiled linen for cleaning. Log bin weights in the book. Receive fresh linen from Laundry company and distribute evenly to all room attendants
- Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and mop floor, remove non-floor closet items and store in appropriate areas
- Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, hotel exterior, stairwells, and other public areas for assigned floors
- Vacuum and maintain cleanliness on all guest floors
- Collect and wash all coffee mugs and glasses in the Kitchen. Return back on floors when ready
- May assist with lobby/laundry duties as needed, as well as with guest room cleaning as needed
- Refer to attached additional job responsibilities and Health & Safety duties and responsibilities
- Assist with other duties as assigned
217
Events Set Up Houseperson Resume Examples & Samples
- Refined verbal and written communication skills
- Ability to lead people
- Must be able to work a flexible schedule, including days, nights, weekends, and holidays
- Moderate computer skills and a basic understanding of office computer programs, i.e. Microsoft Word, Excel
218
Housekeeping Houseperson Resume Examples & Samples
- Ensure all guest deliveries are made in a timely manner
- Chop wood/kindling
- Clean and reset fire places
- Organize storage areas including furniture storage
- Organize recycling programs within the housekeeping department
- Deliver, setup, and pick‑up cots/cribs as requested
- Lock all closets at the end of the shift
- Report all maintenance issues
- Ensure cleanliness of the exterior of guest cabins & windows
- Deliver housekeeping supplies to linen closets
- Clean, repair, and maintain vacuum systems on property
- Troubleshoot internet and On-Command deficiencies as needed
- Following all safety and sanitation policies
219
Convention / Banquet Houseperson Supervisor Resume Examples & Samples
- Assist Housepersons with and oversee a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
- Assist with planning, organization and execution of all banquet functions
- Greet clients and guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
- Participate in and lead department meetings, as needed
- The starting pay is $13.75 per hour
220
Banquet Houseperson Resume Examples & Samples
- Bussing/Cleaning:Responsible for setting, clearing and resetting tables, service items, food and beverage, staging/flooring/display items, disposal of garbage, cleaning floors, picking up dishes and glass wear, and re-stocking as necessary. Transfers full tubs to the dish room, and assists other food and beverage staff as needed
- Safety/Risk Management: Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Assist in maintaining sanitation and cleanliness of the banquet, restaurant, kitchen, and dish room. Follow all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures
- Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy
221
Utility Houseperson Resume Examples & Samples
- Polishes marble and other fine stone furnishings
- Pull bed out away from wall for dusting behind head board
- Replace any Houseperson that does not show up for work
- Works with bonnet machine, extraction, and furniture cleaning machine (CFR) to remove stains from chairs, couches and etc
- Clean up bio hazard areas
- Preform all other job related duties as requested
- At least 3 months of previous experience in the hospitality industry or similar environment performing maintenance on various floor surfaces including marble using related cleaning, buffing and extraction equipment
- Working knowledge of basic cleaning chemicals and equipment
- Working knowledge of upholstery cleaning machine, wet and dry vacuums
222
Houseperson Resume Examples & Samples
- General cleans guest rooms by moving furniture and cleaning areas such as edging carpets, washing inside windows, checking drapes, scrubbing bathroom floors, inspecting with a black-light, changing shower curtains, vacuuming
- Rotates mattresses on a quarterly basis
- Runs daily room status report
- Charts all daily activities on progress chart
- 6 months to 1 year cleaning experience in housekeeping or janitorial service preferred
- Ability to communicate effectively and pleasantly in English with guests and staff as is necessary to effectively work within the department
- Ability to grasp, lift, carry or otherwise move materials weighing up to 50 lbs
- Ability to move throughout building, bend, stoop and reach on a continuous basis up to an 8-hour shift
223
Houseperson Resume Examples & Samples
- Assist in the cleaning of rooms, cabins and public spaces as outlined
- Maintain cleanliness of all floors
- Maintain an awareness of all safety procedures and guidelines as they
224
Houseperson / Van Driver Resume Examples & Samples
- 1 Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants
- 2 Empty room attendant carts of soiled linen and trash
- 3 Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors
- 4 Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers
- 5 Flip mattresses and move furniture as assigned by supervisor
- 6 Comply with attendance rules and be available to work on a regular basis
- 7 Perform any other job related duties as assigned
- Drive guests to and from the Airport
225
Houseperson Resume Examples & Samples
- Clean, refresh and maintain all public spaces, rest rooms and meeting rooms. Ensure cleanliness and organization of all meeting rooms, rest rooms and public spaces. Immediately report any issues to the Technical Services Manager
- Set meeting rooms, classroom and ballroom are properly set up per BEO requirements and stocked with amenities and stationary supplies, according to sales contracts and company standards. Immediately report any issues to the Technical Services Manager
- Ensure that all meeting rooms are refreshed quickly during meeting breaks
- Clean hallways, lobbies, lounges, corridors, elevators, stairways, and other areas. Thoroughly mops and vacuums floors in accordance with established guidelines
- Breakdown room arrangements, including tables, chairs, audio visual equipment, office supplies and dance floor in accordance with the schedule of events for the Inn at Villanova University
- Assist with setup and breakdown during all large functions
- Inventory classroom supplies and cleaning products for ordering
- Communicate all appropriate information to the technical services manager and managers via the established communication standards
- Perform other duties and assist with projects as assigned
- Needs to be proficient in proper cleaning procedures and the ability to comprehend and decipher diagrams for room setup
- Individual should ideally possess 2-4 years experience in the custodial/ event staff industry
- Ability to communicate effectively with clients, senior management, and support staff. Ability to work in a team environment and respond effectively to changing demands. They must demonstrate excellent interpersonal skills and a positive customer-oriented attitude and professional image
- Custodial equipment, PC, General AV
226
Oc-banquets Houseperson Resume Examples & Samples
- Complete final breakdown of meeting room, clean and return equipment to proper location
- Must be able to execute assigned room sets after the period of training
- Ability to do frequent bending, squatting, kneeling and reaching overhead
- Must be able to work flexible shifts including nights, weekends, and holidays
227
Banquets Houseperson Resume Examples & Samples
- Set up, stock, and maintain meeting rooms
- Must be able to follow instructions on the Banquet Event Order
- Previous hotel & banquet experience is preferred
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- Must be able to stand and walk for an extended period of time up to an entire shift
- Ability to to do frequent bending, squatting, kneeling and reaching overhead
- Must be able to lift and carry objects weighing up to 50 lbs. Must be able to push, pull, and place objects weighing up to 100lbs
228
Banquet Houseperson Resume Examples & Samples
- Assist other departments when needed to ensure optimum service to guests
- Must be able to move, lift, carry, push, pull, and place objects weighing up to 50lbs without assistance
- TABC and Food Handler's certification required
229
Porter / Houseperson Resume Examples & Samples
- Remove soiled linen and trash from assigned room attendant carts (working with 5-7 Room Attendants)
- Keep hallways and areas cleaned (mop tiles, dust fixtures, remove cobwebs, polish elevators, dust hallway furniture, vacuum)
- Clean and empty vacuums once a week, replace belts as needed
- Keep closets well supplied and organized
- Ensure cleaning chemicals are level
- Assist with patio cleaning and move furniture as needed
- Deliver guest room supplies to linen closets as needed
- Perform all reasonable duties and assignments as instructed by supervisor or any manager
- Adhere to all Standards of Conduct as outlined in the Associate Handbook
- Prefer someone with previous hotel experience and bilingual, Spanish and English
- Maintain a professional business appearance, attitude, and performance
230
Banquet Houseperson Supervisor Resume Examples & Samples
- Complete final breakdown of meeting room
- The ideal candidate will have experience in a hotel, organizing and setting up meeting rooms for special functions
- Ability to lift, push and pull up to 50lbs and have a great team work attitude
- Must be able to work flexible shifts, including evenings/nights, weekends and holidays
- Promptness in attendance is a must
- Banquet set-up experience preferred; must have organizational skills; able to work well with others
231
Banquet Houseperson Resume Examples & Samples
- Previous customer service experience required, hotel and/or banquet experience is preferred
- Must be able to multi-task and have strong attention to detail
- Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 lbs without assistance
- Must live within 100 miles of the hotel location
232
Houseperson AM Resume Examples & Samples
- Empties GRAs garbage on an hourly basis or as needed
- Moves furniture upon request
- Understand linen receive/deliver procedures
- All other duties as requested by management
- Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively
- Must have a good work ethic
- Must have solid working experience
233
Housekeeping Houseperson Resume Examples & Samples
- Remove GRAs dirty linens and trash from guest room, hallways, and elevator landings
- Place clean linens in guest rooms and on GRAs carts as needed
- Keep the hallways clean and clear of linens and trash
- Removes and food trays from the guest floors
- Keep corridors on guest room floors clean
- Keep areas by the ice machines clean
- Keep guest porches clean
- Dust, vacuum, mop, remove trash and organize assigned hallways and closets
- Housekeeping experience desirable
- Neat and pleasant personality
- Ability to work on feet for extended periods of time
- Ability to read room numbers, dates, and basic instructions
234
Banquet Houseperson Resume Examples & Samples
- Previous customer service experience required; hotel & banquet experience is preferred
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by radio
- Ability to think clearly, quickly and make concise decisions
- Ability to prioritize, organize and follow up in a fast paced environment
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Must be able to execute assigned room sets after period of training
- Must be able to stand and walk for an extended period of time or for an entire shift. Frequent bending, squatting, kneeling and reaching overhead
- Must be able to lift and carry objects weighing up to 50 lbs. Must be able to push, pull, and place objects weighing up to 100lbs without assistance
235
Housekeeping Houseperson Resume Examples & Samples
- Excellent customer service and verbal communication skills
- Flexible schedule including the ability to work overnight shifts, weekends and holidays
- Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance
- Must be able to communicate via radio with the hotel and housekeeping dispatchers
236
Housekeeping Houseperson Resume Examples & Samples
- Responds to guest requests and gives direction to others to complete guest requests
- Ensures that Housepersons are working appropriately with GRAs or Turndown Attendants
- Leads floor care team and completes floor care responsibilities as needed
- Provides guidance and performance feedback to Houseperson team
- Completes projects and other assignments as directed by Housekeeping management
- Ability to set priorities for assigned areas/staff and provide feedback to others that enhances performance
- Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests
- Ability to train a staff to produce high volumes of work while maintaining quality per Omni standards
- Ability to accurately and efficiently input information into computer systems
- Ability to work cohesively with co-workers both within and outside of your department
- Strong organizational skills with the ability to multi-task in a fast paced environment
- Self-motivated, and ability to work with limited supervision
- Able to maintain 4-Diamond level cleanliness standards
- Move, carry and place objects weighing up to 50 pounds without assistance and move, push, pull objects weighing up to 100 lbs. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, with frequent bending, twisting and reaching overhead
237
Houseperson Resume Examples & Samples
- Clean and return equipment to proper location
- Must be able to work in a fast paced environment
- Must be able to stand and walk for an extended period of time or for an entire shift
- Must have Valid Driver's License
- Must be over 21 years old
- Must have a valid driver's license - Google Search
238
Housekeeping Houseperson Resume Examples & Samples
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- Walked assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning
- Use daily checklist to complete projects listed below as assigned
- Elevator lobbies
- Ash urns
- Glass tables
- Furniture
- Ice machines/vending machines
- Elevator doors/frames
- Service landing/linen closets
- Stair wells
- Polish floors
- Other projects as assigned by management
- Report maintenance issues to Housekeeping Supervisor/Manager
- Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed
- Pick up any Room Attendant's dirty linen or trash as needed
239
Housekeeping Houseperson Resume Examples & Samples
- Ensures that assigned service landing closets are stocked at proper linen and supply par levels
- Communicate with GRAs and assist them with stripping guest rooms
- Maintain cleanliness of stairwells
- Have a sense of urgency in a fast paced environment
- Ensure hotel guests and associates are maintained in a safe and secure environment
- Push/pull objects weighing up to 75 lbs without assistance
240
Houseperson Resume Examples & Samples
- Keeps all guest corridors and stairways neat, clean, vacuumed, and dusted
- Cleans all linen closet floors and empties trash on floors
- Stocks all Room Attendant carts with proper supplies
- Restocks guestroom supplies in the linen closet weekly
- Maintains inventory of all guest supplies. Delivers guest request items when assigned. Returns to Housekeeping office after guest has checked out
- Assists the Room Attendants by removing soiled linen from the carts throughout the day. Brings to laundry room to be laundered
- Delivers linen from the laundry to the floors upon request
- Folds all towels to be distributed to assigned Room Attendants
- Offers all assistance possible to the guests
- Assists during general cleaning times with tasks such as turning mattresses and removing sheers and drapes
241
Overnight Houseperson Resume Examples & Samples
- Buff marble floors daily according to hotel standards
- Shampoo carpets in the public areas according to hotel standards
- Have knowledge of and assist in all emergency procedures
- Maintain hotel equipment in proper working order
- Maintain storage of hotel equipment in proper area
- Ensure overall guest satisfaction
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
242
Hotel Houseperson Resume Examples & Samples
- Performs cleaning in all rooms hallways, vending areas, guest landings, stairwells, service landings, maid closets and upkeep according to established standards
- Removes used laundry and trash from room
- Assists guests with questions or problems, ensuring guest satisfaction
- Reports hotel room facility problems related to structure, equipment, and plumbing to dispatcher
- Ensure the maid closets are maintained cleaned and organized
- Assists in cleaning rooms as needed
- Ability to verify orders arriving to ensure the full order was delivered
- Ensure a detailed log of items being delivered or removed for the hotel rooms are tracked for accurate record keeping
- This position operates in a working environment that is subject to varying noise levels, crowds, smoke and ozone machines the severity of which depends upon business volume
- Ability to clean rooms and replenish soft and hard supplies
- Ability to effectively and efficiently move from floor to floor as needed
- This position requires physical mobility and the ability to lift and move up to 75 pounds so as to be able to perform room cleaning duties as needed
- Must be willing to work varying shifts and time schedules as needed
243
Event Set-up Houseperson Resume Examples & Samples
- Must be able to work a flexible schedule, including weekdays, weekends, and holidays
- Must be able to work late evening shifts past 12am to breakdown after the closing of a hotel event and reset for new events the following day
- Must be able to lift, push, and pull moderate to heavy weight
244
Banquet Head Houseperson Resume Examples & Samples
- Ensure overall smooth setup and breakdown of the Conference floor rooms and function areas
- Ensure the delivery of excellent service by maintaining high staff morale and team spirit
- Effectively lead and supervise the housepersons on-the-floor
- Motivate, lead and coach team members
- Participate in the training of new team members
- To complete assigned projects as required
- To perform side duties as required
- Actively participate in the Chateau Whistler’s environmental program and department specific initiatives in working towards sustainable operations
- 1 year supervisory experience in a hotel restaurant (four diamond hotel)
- 1 year related experience in a banquet department of equal volume or size
- Previous hotel experience in a four diamond property is an asset
- Computer skills an asset (Property Manager and MS Office)
- Thorough working knowledge of hotel layout, meeting room standards and off-site venues
- Problem solver and decision making skills
- Awareness of hotel financial reporting structure
- Product knowledge
- Versatility/flexibility/stress management skills
245
Houseperson Resume Examples & Samples
- Maintaining public area cleanliness to consistently meet and exceed Delta brand standards
- Assisting Room Attendants as needed
- Provide feedback on guest satisfaction and the work environment to promote continuous improvement
- Exceed the expectations of all guests through empowerment and by responding attentively, efficiently and politely
246
Houseperson Resume Examples & Samples
- Must be able to stand for long periods of time -required
- Must be able to lift 50+ pounds -required
- Experience with landscaping equipment (mower, weed-whacker, etc.) – preferred
247
Houseperson AM Resume Examples & Samples
- Delivers linen throughout the day to the attendants as needed,
- Empties room attendants linens on a consistent basis or as needed
- Empties room attendants garbage on a consistent basis or as needed
- Communicate with room attendants and assist them with stripping guest rooms
- Keeps the service landings clean and organized
- Keeps ice machine room clean
- Completes guest requests while providing great service
- Previous housekeeping experience preferred but not required
- Strong attention to detail required
- Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance
- Must be able to communicate in English with the guest, co-workers and supervisor to their understanding
- Must be able to work around a variety of chemicals and be able to respond to hazardous situations
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Housekeeping Houseperson Resume Examples & Samples
- Collect dirty linen and trash from Room Attendants carts and closets
- Complete guest requests as needed
- Assist Room Attendants in moving heavy items and stripping rooms
- Maintain par stocks in linen closets with amenities and drinking glasses
- Clean linen closets and supply areas
- Spot clean carpets; shampoo as necessary
- Ability to be able to read, write and speak English
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PM Houseperson Resume Examples & Samples
- Clean and stock bathrooms and housekeeping closets
- Complete all guest requests as dispatched
- Basic knowledge and skills in routine housekeeping work desirable
- Ability to perform all related duties
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Banquet Houseperson Resume Examples & Samples
- Create special experiences one guest at a time
- Accountability - Ability to accept responsibility and account for his/her actions
- Education: Less than high school education
