Houseperson Job Description
Houseperson
provides information and respond to guest inquiries regarding hotel services, attractions, directions, etc.
Houseperson Duties & Responsibilities
To write an effective houseperson job description, begin by listing detailed duties, responsibilities and expectations. We have included houseperson job description templates that you can modify and use.
Sample responsibilities for this position include:
Assist in setup/cleanup of hotel public area
Check with immediate supervisor regarding any area needing specific attention
Proceed and check entire assigned area for any apparent problems that require immediate attention
Check all supplies and linen in the locker rooms and replace as prescribed during shift
Guest room attendant supplies are to be inventoried and replaced as required during shift
Sweep and mop the service areas, strip and wax service area flooring as scheduled
Assist Guest room Attendants with replenishing supplies, removing soiled linen and trash daily
Make a final inspection of entire area (1) one hour prior to the end of shift to ensure all areas are up to the designated standards
Clean and maintain all public area restrooms as needed and maintain frequently throughout the shift
Clean/organize pool area
Houseperson Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Houseperson
List any licenses or certifications required by the position: TABC, TIPS, OSHA
Education for Houseperson
Typically a job would require a certain level of education.
Employers hiring for the houseperson job most commonly would prefer for their future employee to have a relevant degree such as High School Degree in General Education, Education, High School Education, Hospitality Management, Associates, Graduate, Hospitality, Food and Beverage Management, Communication, Tourism
Skills for Houseperson
Desired skills for houseperson include:
Service standards
Guest relations and etiquette
Appropriate table settings and service ware
Proper maintenance and use of equipment
Services/features and local attractions/activities to anticipate and respond to guest inquiries
Meeting Rooms Set up
City
Supplies
Area
State and airport traffic law
Desired experience for houseperson includes:
Vacuums carpeting in guest room corridors daily, and spot cleans carpeting, hallways, public areas, and guest rooms
Maintain a favourable working relationship with fellow colleagues in Housekeeping and in Maintenance, with colleagues throughout the hotel/company
Clean and disinfect front of the house (lobby, main entrance…) the back of the house (loading dock, public areas)
Follow specific requirements designed by L.A
Must be able to work independently on a variety of tasks with a medium level of complexity
Dexterity using different tools
Houseperson Examples
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Houseperson Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of houseperson. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for houseperson
- Use designated chemicals, supplies and equipment to clean various floor surfaces
- Identifies when supplies are needed and reports to supervisor
- Responsible for counting and distribution of clean linen to both Room Attendant carts linen closets
- Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel according to property specific and System Standards
- Assist in setup/cleanup public space
- Assist in cleanliness of common areas and exterior grounds
- Sweep, mop around and wipe down ice machines on all floors and report any maintenance issues in the system
- Assist with transporting deliveries to the storerooms
- Assist room attendants to achieve target productivity
- Respond to Guest service requests
Qualifications for houseperson
- Ability to use HotSos to report deficiencies
- Being able to read is must since the HotSos device is the primary method of receiving messages
- Neat personal appearance
- Precise, meticulous, and methodical
- Able to push, carry, lift and pull objects and weights of up to 75 lbs
- Must be physically fit, have the ability to bend and stoop
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Houseperson Job Description
Job Description Example
Our company is looking to fill the role of houseperson. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for houseperson
- Maintain linen and supplies
- Ensures that rooms are supplied with all hard and soft goods in compliance with company policy, ensuring 3-month soft good rotation is completed
- Remove soiled linen and trash from all check-outs
- Maintain the service elevator areas and assigned service elevators, clean track as needed
- Clean and mop all locker and service areas in assigned station
- Clean trash or ash/trash urns as needed and change sand as prescribed
- Complete a walkthrough and prepare a list of items needing repaired
- Check all rollaway and baby cribs in lockers for serviceability and report the supervisor any in need of attention
- Make frequent check of assigned areas, making sure all areas are up to required standards
- Report to your supervisor any areas requiring special attention that con not be handled personally
Qualifications for houseperson
- Employee is required to walk, sit, push or pull
- Must be able to drive hotel shuttle, clean driving record
- Prior cleaning experience is preferred
- Customer service experience is preferred, preferably in a hotel or related field
- Houseperson Experience
- Must be able to understand the primary language(s) used in the workplace
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Houseperson Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of houseperson. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for houseperson
- Pull (Detail Clean) two rooms on a daily bases as assigned by your · supervisor paying close attention to detail
- Spot clean mirrors and fixtures several times throughout the shift
- Vacuum hallways and keep it free of dust at all times, paying close attention to detail (edges, high dust, fixtures )
- Pan and broom and mop all stairwells as needed and keep clean at all times
- Maintain open lines of communication with staff and guest promoting a positive, professional and helpful attitude at all times
- Perform any/all deep cleaning requirements as scheduled
- Inspect and sort linens and terry
- Responsible for delivering the guest experience by consistently meeting the highest standards of cleanliness, efficiency and guest satisfaction throughout all areas of the Hotel
- Ability to endure abundant physical movements in cleaning various work areas
- Inspect condition of all furniture for tears, rips, stains and report damages to managers
Qualifications for houseperson
- Must be able to exert well-paced ability to reach other locations of the hotel on a timely basis
- The worker is subject to atmospheric conditions, of the following conditions that affect the respiratory system or the skin fumes, odors, dusts, gases or airborne particles
- Must be able to bend, stoop, squat and stretch frequently to fulfill cleaning tasks
- Must have a valid driver's license for the applicable state (property specific)
- Must be able to work Weekends (Friday, Saturday, Sunday and Monday)
- Must have a valid US driver's license and acceptable driving record
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Houseperson Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of houseperson. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for houseperson
- Place in a central area for the Laundry to pick up or to be delivered to the Laundry
- Assists in the training of fellow team members as it pertains to their area
- Remove dust, spots and smears from windows, frames and ledges
- Maintains and cleans all office spaces throughout property and hotel public areas
- Informs Housekeeping Supervisors or Manager of any linen shortage
- Maintains the cleanliness of the guest room halls
- Delivery of both internal and external guest requests
- Transports linen from loading dock to guestroom floors
- Pulls linen from the laundry chute and places in carts to be sent out for laundering
- Deliver the highest level of cleanliness in administration offices, common and public areas
Qualifications for houseperson
- Ability to adapt to changing requests and needs quickly
- Some housekeeping experience preferred
- Physical requirements include the ability to work long hours, heavy work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Required to work Holidays and on Weekends
- While performing the duties of this job, the cast member is regularly required to talk or hear
- While performing the duties of this job, the cast member is frequently exposed to wet and/or humid conditions
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Houseperson Job Description
Job Description Example
Our company is looking to fill the role of houseperson. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for houseperson
- Organization of recyclables
- Clean assigned guestrooms as required, including the daily changing of bed linens, replacing towels, cleaning the bathroom, dusting, vacuuming and garbage removal
- Ensure all corridors, storage closets and public areas in the section are cleaned to Hotel standards
- Complete daily assignment sheets and document any mechanical problems
- Must be flexible and willing to change roles or responsibilities as required
- Performs heavy duty cleaning necessary in hotel operations
- To perform a combination of tasks, which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant and positive guest experience
- Maintain all service elevator lobbies, keep elevator doors and tracks clean and mop floors on a daily basis
- Keep sand in ash urns clean, maintain cleanliness of containers, empty all trash receptacles and clean floor areas
- Remove soiled linen and trash from Guest Room Attendant carts, transport linen chute and trash to the compactor
Qualifications for houseperson
- Server Safe Training
- Prefer a minimum of six months prior experience in a similar position, preferably in a hotel/restaurant
- Vocational education, apprentice training, and/or on-the-job training may be substituted for experience
- Ability to work well in a team environment and independently * Fluent in English (written and oral)
- Security Clearance is required prior to offer of employment * Must be flexible and willing to change roles or responsibilities as required
- Must be able to perform general engineering tasks, including preventative maintenance duties