Field Applications Scientist Resume Samples

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J Crist

Jakob

Crist

1538 Ryann Vista

Boston

+1 (555) 657 6100

1538 Ryann Vista

Boston

Phone

p +1 (555) 657 6100

Experience Experience

Houston, TX

Field Applications Scientist

Houston, TX

Walter-Hane

Houston, TX

Field Applications Scientist

Provides strategic and competitive feedback to Marketing and product development teams, and independently leads or manages beta tests at customer sites
Provides strategic and competitive feedback to Marketing and product development teams, and may participate in beta testing with assistance
Provide strategic and competitive feedback to Marketing and product development teams, and independently manage beta tests at customer sites
Providing strategic and competitive customer feedback to Marketing and product development teams
Help customers in justifying equipment purchase by offering assistance in assay development, data generation, preparing reports, and presenting results
Quotas will be assigned and compensation and performance will be based on quotas achieved and other performance criteria
Develop and improve key company processes that support our mission of building a world-class clinical support team and customer support organization

San Francisco, CA

Field Applications Scientist for Transplant Diagnostics

San Francisco, CA

Jast and Sons

San Francisco, CA

Field Applications Scientist for Transplant Diagnostics

Develop and present classroom and individual training programs for technical applications, provide global direct or indirect technical support
Create and deliver end-user training including curriculum, training, exams, ultimately leading to Thermo Fisher technical certification
Participate in planning activities, product forecasting, and the development of departmental strategic plans
Effectively communicate, both orally and in writing to management, customers and third party personnel
A working clinical knowledge of Thermo Fisher products and HLA-related fields
Support the sales and marketing effort through exceptional and efficient product support and promotion, timely customer service
In addition he/she will ensure that safe laboratory procedures and protocols are followed at all times especially in the application of universal precautions in handling of all blood and blood byproducts

present

Phoenix, AZ

Senior Field Applications Scientist

Phoenix, AZ

Cronin-Parisian

present

Phoenix, AZ

Senior Field Applications Scientist

present

Provide/facilitate efficient communication on strategic and competitive customer feedback to Marketing and product development teams
Develop and improve key company processes that support our mission of building a world-class customer support organization
Acting as a key contributor of customer feedback to marketing and product development teams
Create and maintain support information in the company enterprise database
Provide comprehensive technical training and support
Developing and maintaining positive relationships with clinical customers in AMR regions
Provide pre and post-sales technical and scientific presentation

Education Education

Bachelor’s Degree in Biological Sciences

Loyola University Chicago

Bachelor’s Degree in Biological Sciences

Skills Skills

Is tenacious, decisive, nimble and quick, able to adapt from one situation to another quickly
Ability to operate effectively both independently and with diverse professionals in a team environment
Is able to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
Demonstrates clear and concise communications and is capable of interacting with a diverse population of internal and external contacts
Ability to travel up to 75% both domestically and internationally
Capable of working independently. Is self-motivated and proactive
Ability to partner effectively as part of a team to solve problems, negotiate solutions and arrive at a consensus
Able to present high level information for multiple audiences, including scientist executives, and laymen
Able to interpret a variety of instructions furnished in written oral, diagram, or schedule form
Responsible for conducting workflow analyses

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Field Applications Scientist Resume Examples & Samples

Reports on activities in the field on a regular basis to Manager through written reports and regular telephone conversations
Reports on technical trends by relating customer concerns and issues to the appropriate internal partners
Provides reports to product management and marketing on new applications, claims and expansion of product capabilities
Leads inter-departmental projects
Helps mentor team members and new hire education
Accountable for managing expenses, scheduling and tracking activities
Requires a BA or BS in Biology, Cell Biology, BioChemistry or related scientific field
PhD strongly preferred
Requires related work with primary, progenitors and/or iPSC derived cells for drug discovery applications and screening
Requires a minimum of 5 years of laboratory or related work experience
Fluent English (oral and written) and local languages as appropriate
Extensive experience using personal computers and all Microsoft Office applications. (Mac or PC is your choice)
Is customer-centric and keenly aware of markets, trends and competitors
Is tenacious, decisive, nimble and quick, able to adapt from one situation to another quickly
Anticipates needs and problems while creating solutions
1+ year of working with Cellomics and Applied Biosystems brands instruments preferred
Experience in drug discovery application/stem cell/primary cell applications
Aptitude for cell based characterization trends and tools

Field Applications Scientist for Transplant Diagnostics Resume Examples & Samples

Develop and present classroom and individual training programs for technical applications, provide global direct or indirect technical support
Support the sales and marketing effort through exceptional and efficient product support and promotion, timely customer service
Create and deliver end-user training including curriculum, training, exams, ultimately leading to Thermo Fisher technical certification
Be the leader for all technical product training needs and programs in the Technical Support organization – supporting end users
Under general supervision ensure that laboratory protocols and procedures are properly and safely followed for quality assurance and maintain the quality of all the products involved
In addition he/she will ensure that safe laboratory procedures and protocols are followed at all times especially in the application of universal precautions in handling of all blood and blood byproducts
Participate in planning activities, product forecasting, and the development of departmental strategic plans
Travel to meetings, workshops, trade shows, distributors, consultants as needed
A Bachelor’s degree from an accredited higher learning institution in the Biological or Chemical Sciences and at least five (5) years of experience in an HLA Laboratory or related HLA experience
Ability to perform demonstrations on all Thermo Fisher equipment
A working clinical knowledge of Thermo Fisher products and HLA-related fields
Knowledge of Microsoft Office products for word processing, sales analysis, and the creation of presentations
Multi-task responsibilities/activities, problem solve and meet deadlines
Exercise independent discretion and judgment in execution of duties
Effectively communicate, both orally and in writing to management, customers and third party personnel
Fluent English language skills, additional European language skills beneficial

Field Applications Scientist Resume Examples & Samples

Provide technical leadership during sales process by demonstrating full range of product features
Work with Sales Specialist(s) to meet/exceed territory sales targets. Conduct sales support
Bachelors degree and a minimum of three (3) years related lab experience in Biology, Cell
Experience in the field of HCA and Microscopy with a good understanding of Imaging analysis
Masters degree in Life Science related curriculum
Laboratory experience (3+ years) using Microscopy, Cellular Imaging Tools and High Content
Ability to prioritize activities to ensure customer satisfaction while maximizing profits
A strong scientific/technical personality and self-motivation
Self-motivated, willingness to take the initiative to identify opportunities for improvement and take

Field Applications Scientist Resume Examples & Samples

2 – 3 years hands-on experience with imaging instrument required. Experience with MetaMorph or similar software preferred
Excellent analytical, organizational, time management and presentation skills are essential, complimented by a solutions-oriented track record
Demonstrated written and verbal communication and training skills
The ability to prioritize activities to facilitate a commitment to providing outstanding customer service
A high degree of creative ability and initiative, and the ability to operate in an independent environment, while still being a “team player”
Proven skills at developing multi-level and multi-functional relationships with a variety of personalities; including customers, field-based and in-house support personnel and highly motivated sales staff
Must have the ability to travel overnight 75%

Field Applications Scientist Resume Examples & Samples

Coordinating new installations, including facility inspections, instrument validation, and customer training. Reviews and approves operational quality of equipment, and instruct customers in operations and maintenance of system under general instruction
Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments
Interprets customer needs and identifies if the responsibility for a problem resolution falls to sales personnel, engineering, or other company personnel
Developing and maintaining positive relationships with customers in assigned territory
Providing strategic and competitive customer feedback to Marketing and product development teams
All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities

Field Applications Scientist Resume Examples & Samples

Troubleshooting issues related to experimental design, software and instruments
Supporting sales efforts through technical presentations and customer management
Acting as a key contributor of customer feedback to marketing and product development teams

Field Applications Scientist Resume Examples & Samples

Accompany Sales Representatives on sales calls in customers' laboratories to provide technical and applications based assistance in response to customer inquiries
Deliver scientific/technical presentations
Lead hands-on product and software trainings in customer labs
Provide scientific/technical consultations with customers to ensure they understand and are comfortable using Agilent's genomics products
Report on activities in the field on a regular basis to management and product marketing
Monitor technical trends and competitive products in the Genomics markets
Provide remote and/or on-site troubleshooting assistance to customers
Proactively partner with internal technical support teams to ensure customer needs are achieved in a timely manner and appropriately documented
Being a key contributor in the promotion of genomics marketing activities at Agilent sponsored marketing/sales events and/or regional/national scientific conferences
Provide internal product training to peers and new hires
Evaluate and provide feedback from customers to management and product marketing on products prior to and after their launch
Interface with R&D, product management, and customers to identify and help develop new applications and products that may be commercialized
Create and deliver scientific white papers, posters and/or oral presentations at internal or external scientific conferences that highlight a new application or product capability
Master's degree (Ph.D. highly preferred) in Genetics, Genomics, Biochemistry, Molecular Biology or equivalent biological field. 1-3 years of Post-doctoral experience is a plus
Minimum of 3-5 years of practical laboratory experience in a Molecular Biology field. Experience in a genetic/genomic translational research or clinical laboratory is highly desired
Strong technical knowledge of NGS applications (library preparation techniques, target enrichment, competitive NGS technologies)
Familiarity with NGS data analysis methods, microarray and qPCR based applications, as well as some experience with liquid handling platforms is desirable
Strong interpersonal skills and ability to work well independently and in a team
Industrial experience specifically providing pre/post technical support for a sales organization is a plus
Requires flexibility in working hours and availability to travel for business from 30-50%

Field Applications Scientist Resume Examples & Samples

Support the sales team by using critical thinking to identify customer needs and to demonstrate the correct product solutions to meet those needs
Promote customer satisfaction by providing product and application information, answering inquiries, investigating complaints and taking appropriate action
Advanced degree in Biological Sciences, or equivalent is preferred
Demonstrated proficient written and verbal communication and training skills
This position is based in San Jose and covers US and Canada

Field Applications Scientist Resume Examples & Samples

PhD trained in an in vitro ADME/Tox laboratory
5 or more years of experience working in ADME/Tox field
Proficient in thawing/plating/culturing parenchymal and non-parenchymal cells
Prior experience in all in vitro liver tools available
Must have a strong understanding of customer challenges within the field of ADME/Tox
Understanding of siRNA applications to liver cells is required, as well as applications for Hepatitis research and other basic R&D applications
Must excel in customer-facing role and enjoy talking to people
Excellent written and oral communications skills are required
Travel up to 20-50%

Field Applications Scientist, Brisbane Resume Examples & Samples

Coordinating and executing on installations including facility inspections, instrument validation, and customer training
Developing and maintaining positive relationships with customers
3-5 years biotech experience preferred
Prior field experience supporting customers using sequencing technologies preferred
Demonstrated understanding of sequencing data analysis software applications preferred
Demonstrated experience with next generation sample preparation technologies and protocols preferred
Experience in clinical next-generation sequencing applications preferred
Demonstrated experience with instrumentation such as liquid handling robotics and optical scanners preferred
Outstanding problem solving and interpersonal skills
Demonstrated high-level written and verbal communication
Must be willing to travel up to 50%

Field Applications Scientist Resume Examples & Samples

Provide scientific/technical consultations with customers to ensure they understand and are comfortable using Agilent’s genomics products
Master’s degree (Ph.D. highly preferred) in Genetics, Genomics, Biochemistry, Molecular Biology or equivalent biological field. 1-3 years of Post-doctoral experience is desirable
Minimum of 3-5 years of practical laboratory experience in a Molecular Biology field. Experience in a genetic/genomic clinical or translational laboratory is highly desired
Strong technical knowledge of NGS applications including library preparation techniques, target enrichment methods and familiarity with performing NGS data analysis
Experience with microarray, qPCR, and synthetic biology (CRISPR/CAS) based applications are preferred
Strong interpersonal skills and ability to work well independently and as a team
Industrial experience specifically providing pre/post sales technical support for a field sales organization is a plus
Requires flexibility in working hours and availability to travel for business ~30-50%

Field Applications Scientist Resume Examples & Samples

Achieve expert level knowledge and understanding of GenoLogics’ software capabilities and market applications
Represent scientific laboratory workflow and operational best practices internally and externally
Develop and deliver world class software demonstrations, drawing on additional in-house resources as required
Contribute to the development of sales quotations, proposals, and project plans
Ensure a seamless hand-off for successful implementation management following customer commitment
Deliver end-user applications training, which includes the production of supporting materials
Work with internal stakeholders to answer/resolve any technical questions/issues faced by prospective customers
Represent Illumina Enterprise Informatics at trade shows and other industry events
Provide customer feedback to inform future product and services direction
Minimum 3 years experience in a similar field based technical support and/or applications engineering position
Master’s Degree or higher in Bioinformatics, Biology, Computer Science, or related discipline
Strong written and verbal communication skills, ability to present complex technical information to various audiences to promote learning and knowledge transfer
Knowledge of genomic and proteomic workflows and present day applications for next generation sequencing and mass spectrometry analysis
Experience with life science LIMS highly desirable
Capable of developing and delivering world class software demonstrations
Strong commitment to personal excellence, self-motivated, self-sufficient and resourceful
Ability to balance multiple priorities in a dynamic work environment involving multiple stakeholders
A team player with a “can do” attitude and strong customer service orientation
Working knowledge of Linux/UNIX and Windows environments and administration
Previous exposure to JAVA, SQL, application server and database applications (Oracle, Postgres)
This position requires travel primarily within the US (60%)

Field Applications Scientist Resume Examples & Samples

Maintain an up to date knowledge of DBC digital technologies and applications
Act as an additional liaison between the marketing and R&D teams and the field in regards to application and market trends
Work with customers in creation and implementation of custom applications
Provide product and application training to internal Bio-Rad personnel and Bio-Rad distributors on digital technologies as necessary
Present at road show type events, attend and present at conferences and meetings and run customer workshops
Promote new techniques and applications to the scientific community
Run demonstration experiments as necessary
Strong fundamental understanding of key aspects related to Digital Genomics instrumentation (droplet, PCR and informatics) and applications (workflow, reagents, assay design and data analysis)
Requires excellent planning /organizational skills and ability to follow through in an unstructured work environment
Exceptional public speaking skills needed to present products and concepts at training events, customer facing seminars and industry meetings
Able to present high level information for multiple audiences, including scientist executives, and laymen
Ability to operate effectively both independently and with diverse professionals in a team environment
Ability to travel up to 75% both domestically and internationally
2 + years hands on lab experience combined with sales and/or application support and direct customer interaction
Experience creating, organizing and communicating technical information and training materials for internal and external audiences

Senior Field Applications Scientist Resume Examples & Samples

Coordinate new installations, including facility inspections, and assay validation
Provide comprehensive technical training and support
Provide ongoing support and troubleshooting for customers issues related to user’s technical skills, biochemistry/assay design, experimental design, software and instruments
Carry out projects that include demonstrations, feasibilities studies, and new product evaluation
Provide pre and post-sales technical and scientific presentation
Develop and maintain positive relationships with customers
Build effective relationships with new and existing clients for field application purpose, monitor the customers feedback on product usage and maintenance

Senior Field Applications Scientist Resume Examples & Samples

Coordinating new installations, including facility inspections, instrument validation, and customer training as needed. Reviews and approves operational quality of equipment, and instruct customers in operations and maintenance of system under general instruction as needed
Developing and maintaining positive relationships with clinical customers in AMR regions
Provide/facilitate efficient communication on strategic and competitive customer feedback to Marketing and product development teams
Become AMR’s Clinical Trial support SME, participate in training programs and internal knowledge transfer for our frontline staff on what customers need, and how to effectively provide (service) support for our existing and future Clinical/Clinical Trial customers
Sustained evaluation or awareness of competitor activities and innovations within the marketplace generally

Field Applications Scientist, Tokyo, Japan Resume Examples & Samples

Coordinating new installations, including facility inspections, instrument validation, and customer training. Reviews and approves operational quality of equipment, and instructing customers in operations and maintenance of system under general instruction
Developing and maintaining positive relationships with customers in Kyushu/Okinawa territory
Developing and maintaining positive relationship with dealers in Kyushu/Okinawa territory to make strong customer support
Helping to maintain and increase product usage, and supporting key account and strategic sales efforts through technical presentations and demonstrations
Providing strategic and competitive customer feedback to Marketing and product development teams, and independently leads or manages beta tests at customer sites
Developing and improving key company processes that support our mission of building a world-class customer support organization
Developing and improve home office support model that support strong area support
Experience with commonly-used DNA Sequencing/Genotyping data analysis software applications and/or Bioinformatics tools and programs preferred
Experience with instrumentation such as liquid handling robotics and optical scanners preferred
Superior problem solving and interpersonal and account management skills in a commercial environment
Strong written and verbal communication and training skills
Clear vision of and commitment to providing outstanding customer service

Flow Cytometry Expert as Field Applications Scientist Resume Examples & Samples

Prepare and present seminars to wide array of audiences
Support sales in the achievement of the regional sales target by delivering product line specific pre- and post-sales related customer support activities
Remain up to date with product and state of the art scientific know-how and work in line with our Support & Service Competencies
Knowledge and skills in cell biology acquired through completion of a MSc and/or PhD in Biology, Microbiology, Biochemistry or related scientific field
Requires several years of laboratory or related work experience in Flow Cytometry
Good knowledge of immunoassay applications and gene expression applications in addition is considered preferable
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
Experience in presenting technical materials in written and verbal form is essential
Demonstrated ability to respond to enquiries or complaints from customers, regulatory agencies or members of the scientific community
Demonstrated ability to write reports that conform to prescribed style and format
Demonstrated ability to troubleshoot technical problems
Good commercial insight and attitude required. Professional experience in a high end customer focused or direct customer facing function is an asset
Very strong communications and team-working skills
Capable of interacting with a diverse population of internal and external contacts
Independent and self-driven personality
Fluent English and German language skills (minimum C1 level), verbally and in writing are a strong requirement

Field Applications Scientist Resume Examples & Samples

Provide independently in-house and on-site scientific application support & training support on brand products, thereby contributing substantially to customer satisfaction
Perform product demonstrations and training at customer or company sites
Support the Support & Service organization in the achievement of the regional training and service contract sales target through customer interaction and relation
Solve customer escalations effectively through in depth troubleshooting
Remain up to date with product and state of the art scientific know how and work in line with our Support & Service Competencies
Knowledge and skills acquired through completion of a MSc and/or PhD in Biology, Microbiology, Biochemistry or related scientific field
Good knowledge of immunoassay applications in addition is considered preferable
Good knowledge of gene expression applications in addition is considered an asset
Requires several years of laboratory or related work experience in Cytometry
Demonstrated ability to read, analyze, and interpret common scientific and technical journals
Demonstrated ability to apply basic mathematical and statistical analysis to data
Customer facing experience is an asset. Good commercial insight and attitude required
Having worked in a high end customer focused function is a plus
Very strong communications and teamworking skills
Available to travel throughout territory and internationally as needed
Clean driver’s license

Field Applications Scientist Resume Examples & Samples

Performs product demonstrations in the field or lab
Provides start-up applications training to customers in their laboratories and demonstrates proper operating procedures with consumable products
Prepares and presents seminars to customers, potential customers and employees as requested
Attends technical training and scientific meetings to gather information on new trends, products and discoveries affecting
Requires a minimum of 2-3 years’ experience in Molecular Biology, Genetics research or application. Preferred experience in Health Care or Biotech & large corporations

Field Applications Scientist Bioinformatics Resume Examples & Samples

Provide customer support on technical issues by utilizing all available resources and answering customer technical inquiries in a timely manner
Escalate issues or problems when warranted
Consult with customers on experimental design and data interpretation
Perform NGS data analysis
Provide content for customer training material
Participate in pre-sales meetings such as customer visits, workshops or by giving webinars
Support the Field Service Engineer- teams during install and maintenance of NGS instruments
Present technical updates and contribute to department meetings
Lead company, departmental, and individual projects
Proactively contributes to the strategic development of consultancy and training products
Often leads process improvement initiatives
You bring along significant professional experience in the field of bioinformatics, preferably in an industrial/commercial environment
You possess experience in two or more of the following fields: NGS sequencing analysis, genomics, genetics, gene expression analysis, sequence assembly, molecular biology
Experience of working in a LINUX/UNIX environment and familiarity with building and querying databases
IT knowledge and basic system administration skills are required
Working knowledge of scripting in a language such as PERL, Python or Java
Ability to quickly learn large amounts of new, complex technical information
Ability to effectively communicate in German and English to customers and colleagues, both orally and in writing
Proven ability to work independently as part of a field-based team
Problem-solving ability required
Capable of mentoring and training peers
Ability to represent the department and present to a variety of both internal and external audiences

Field Applications Scientist Resume Examples & Samples

Acquire and maintain theoretical and practical knowledge of microarray applications/workflows
Participates in inter-departmental projects
Typically works remotely from home office
Responsible to effectively manage schedule and negotiate scheduling conflicts
Most duties are performed at field locations which may require walking within customer facilities, standing while giving presentations or conducting meetings and sitting to complete reports and sales calls
Demonstrations may require moving equipment and manual dexterity and ability to lift up to 50 pounds
BA or BS in Biology, Microbiology, Biochemistry or related scientific field
Requires a minimum of 3+ years of laboratory or related work experience
Hands-on experience of microarray on market-leading platforms
Must be living in one of the States covered by this position (Raleigh, NC, Tennessee, Virginia, and West Virginia). There is no relocation budgeted for this role
MS or PhD is strongly preferred
1+ year of working with Affymetrix/Applied Biosystems microarray instruments, assay and software preferred

Field Applications Scientist Beltway Resume Examples & Samples

Train bioinformatics customers and collaborators on Pacific Biosciences data characteristics, Pacific Biosciences analysis tools, and target applications
Assist and enable customers and collaborators in experimental design and analysis to promote the use of the Pacific Biosciences instrumentation in their laboratories
Problem-solve to overcome technical challenges during installation or use of Pacific Biosciences analysis tools
Provide timely technical and application assistance in response to customer inquiries
Provide scientific, technical, and applications feedback to marketing, development and sales
Assist sales and support in pre-sales functions as well as working with customers to enable analysis based on experimental design and application
Minimum of a Master’s degree, Ph.D. preferred in bioinformatics, life science, statistics, and/or computer science degree
The role is field-based and customer-facing
Up to 70% travel time is expected
The candidate must have a valid and clean driver’s license
The candidate is highly self-motivated and will be part of a strong team driven environment
The candidate must effectively integrate internal and field based activities across functions to support customer needs
The candidate is a customer-minded individual with the empathy to understand customer concerns and how to address them appropriately
The candidate is able to work in a fast-paced commercial environment
Excellent verbal, written, interpersonal communication and presentation skills are required
3+ years’ experience in bioinformatics
Well-experienced with Next Generation Sequencing analysis and pipelines
Experienced with common sequence analysis tools and workflows such as sequence alignment, genome visualization, comparative genomics, structural variation discovery, and epigenetics
Proficiency with a statistical package such as R or Matlab
Intermediate level of experience in Unix operating systems
Knowledge of a scripting language such as Perl or Python is desirable
Hands-on experience and basic knowledge in operation of next-generation DNA sequencing instruments and essays is a great benefit
Excellent trouble-shooting abilities
Familiar with case management or ticketing systems
Experienced in conducting scientific presentations to internal and external audiences for pre- and post-sales activities
Familiarity with the manuscript publication process and associated experimental design requirements.essential

Field Applications Scientist Southwest Resume Examples & Samples

Assist customers in designing and conducting experiments to effectively utilize the PacBio RS instrument in their laboratories
Work with Technical Support team to provide timely technical and application assistance in response to customer inquiries
Be a customer-minded individual with the empathy to understand customer concerns

Field Applications Scientist Southeast Resume Examples & Samples

Assist Sales team in conducting scientific presentations to internal and external audiences for pre- and post-sales activities
Work with Market Development team to define/develop models for competitive positioning of Single Molecule Sequencing Real-Time (SMRT™) technology
Team player who can effectively integrate internal and field-based activities across functions to support customer requirements
Provide scientific and applications feedback to R&D, Product Marketing, and Sales teams. Work with these teams to continually improve workflows associated with 3rd generation sequencing in order to support the use of the PacBio RS platform

Field Applications Scientist San Francisco Bay Area Resume Examples & Samples

Work with Account Managers to identify business opportunities, understand customer research needs, and position appropriate PacBio products and solutions
Develop and maintain positive relationships with customers and key opinion leaders in assigned territory
Able to efficiently problem-solve and overcome technical challenges in the field
Assess the customer’s experimental needs and implement training, experimental designs, and analytical approaches to ensure customer success and communicate results to appropriate internal teams
Assist in the development of technical documentation and training presentations

Field Applications Scientist Resume Examples & Samples

Partner with Territory Account Managers and Sales Specialists to support pre-sales and customer onboarding conversations and customer training at clinical account. Review operational quality of equipment and instructs customers in operations and maintenance of system(s)
Deliver sample-to-answer training, including library preparation protocols and data analysis workflows
Direct customers to appropriate references and resources regarding regulatory compliance
Troubleshoot issues related to user's technical skills, biochemistry/assay design, experimental design, software, and instruments. Interpret customer needs and identify whether the responsibility for a problem resolution falls to sales personnel, engineering, or other company personnel
Provide second level support in areas of clinical expertise to wider applications team and customer base
Develop and maintain positive relationships with customers in assigned territory
Help maintain and increase product usage and support key account and strategic sales efforts through technical presentations and demonstrations
Drive sales or marketing on new strategic sales initiatives requiring both technical depth and market knowledge
Provide strategic and competitive feedback to Marketing and product development teams, and independently manage beta tests at customer sites
Develop and improve key company processes that support our mission of building a world-class clinical support team and customer support organization

Bioproduct Development Field Applications Scientist Resume Examples & Samples

Schedule and manage demos, instrument installations, and trainings as required
Develop and present complex material to potential customers in an easy to understand manner while being able to professionally handle objections and questions
Help customers in justifying equipment purchase by offering assistance in assay development, data generation, preparing reports, and presenting results
Assist the sales team in generating sales leads by developing customer relationships and collaborations to facilitate the preparation of materials for technical materials, seminars, scientific meetings and other publications
Serve as a communication bridge between end-users and internal development groups and management being the “voice of the customer”
Participate in market development activities by expanding our knowledge of the competition and marketplace
An advanced degree in Biological Sciences, or equivalent
2 – 3 years hands-on experience with ClonePix, CloneSelect Imager, or QPix systems preferred

Biacore Field Applications Scientist Resume Examples & Samples

Support customers, Account Managers, Biacore Sales Specialists within the New England Zone (CT, MA, NH, RI, VT) as well as the national USCAN applications team
Provide expert technical presentations at customer sites and high level scientific meetings as well as high quality post sales support to large user base in the New England Region
Responsible for regional Biacore training lab to support customer training courses and demonstration of Biacore products to enable customer adaptation
Accountable with sales specialists and modality team in developing sales, marketing and customer account strategies and align applications activities to support Regional Area sales goals
Associate’s Degree in Life Sciences such as Biology, Biochemistry, Chemistry or Engineering
Strong, working knowledge of label free assays and technology, SPR and or ITC and BLI
Good understanding and knowledge of either/and Antibody characterization, small molecule, fragment screening and QC assay development
Five years of post-degree experience as a Product Specialist, FAS, Technical Specialist, or Research Scientist with practical experience
Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows
Demonstrated interpersonal & communication skills, Ability to effectively communicate, verbally and in writing, to diverse external customers, global counterparts and to team members in other functional areas
BA/BS/MS/PhD Degree in related science or engineering field
Hands on experience in Biacore SPR and/or other label free system(s)
Strong preference for candidates located in Boston area
Understanding of validation and FDA regulated environment
Strong leadership skills (respected by peers and leadership within the scientific community)
Strong written, Oral and presentation skills (public speaking and lecture experience desired. Publication track record demonstrated)
Self-Motivator with ability to multi-task effectively and manage multiple priorities at one time