Field Application Scientist Resume Samples
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Field Application Scientist Resume Samples
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CD
C Donnelly
Caesar
Donnelly
280 Linwood Vista
San Francisco
CA
+1 (555) 608 0825
280 Linwood Vista
San Francisco
CA
Phone
p
+1 (555) 608 0825
Experience
Experience
Chicago, IL
Field Application Scientist
Chicago, IL
Auer-Dickens
Chicago, IL
Field Application Scientist
- Provide feedback on product performance in the field and suggested solutions and customer support regarding product performance problems
- Execute pre-sales pilots, workshops, and evaluations for product area
- Manage projects in support of customers, both internal and external, to maintain and develop new business opportunities
- Provide trainings on site as well as in house lab facilities, participate in pre-sales discussions, conferences, meetings, workshops
- Share project work and results through established routes within the global SLS community
- Provides technical training to Sales Representatives and collaborates with them to develop technical selling strategies
- Accompanies Sales Representatives on sales calls in customers' laboratories to provide technical and applications assistance in response to customer inquiries
Dallas, TX
Field Application Scientist Manager
Dallas, TX
Marvin Inc
Dallas, TX
Field Application Scientist Manager
- Working with sales team, manage pre and post-sale support of customer expectations
- Support the sales teams in the development and execution of tactics to reach regional goals to execute business plans and deliver on commitments
- Communicates and coaches others on PerkinElmer values, behaviors, and work practices
- Partnering with the sales and service teams - implementing the Go-to-Market business development strategy for the Environmental Health application team
- Develop a business plan that supports their assigned group
- Implement trade promotions by publishing, tracking, and evaluating trade spending
- Maintain and expand customer base by helping to guide sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities and applications
present
Chicago, IL
Senior Field Application Scientist
Chicago, IL
Swift Group
present
Chicago, IL
Senior Field Application Scientist
present
- Technical Selling of BioProduction cell culture media and cell line products and services
- Commercial success of new products from lead identification to product demonstration
- Become the commercial technical expert on new product introductions
- Work independently, and in conjunction, with regional sales team members, to identify and qualify sales leads and conduct pre-sales technical presentations. Share in responsibility with the sales team to exceed quota for new products
- Identify gaps in commercial process for new product introductions and drive rapid mediation
- Deliver on-site customer support to provide start-up training and technical assistance
- Partner with R&D and marketing to develop comprehensive training materials for transfer of knowledge to the broader team
Education
Education
Bachelor’s Degree in Biology
Bachelor’s Degree in Biology
Loyola Marymount University
Bachelor’s Degree in Biology
Skills
Skills
- A good understanding of DNA analysis in Forensic Applications and Clinical sectors is necessary for this post
- A good understanding of genomic analysis is necessary
- Conduct training on the use and maintenance of Thermo Fisher Scientific instruments, software, reagents and consumables
- Interact with local, regional and global colleagues to ensure sharing of knowledge
- Able and willing to travel extensively to cover our distributed instrument base throughout China
- Able and willing to learning new technology and new skill
- Logical thought process with attention to details
- Familiarity with SFDC software. Ability to maintain records for customer sites and provide high level feedback to management
- Strong written and verbal communication skills. Outstanding presentation and training skills
- Excellent organizational, analytical, and systematic troubleshooting skills
15 Field Application Scientist resume templates
Read our complete resume writing guides
1
Field Application Scientist, Ftir Resume Examples & Samples
- Ph. D. degree in Physics, Chemistry, Chemical Engineering, Materials Science, or related disciplines. A Master’s degree with 2-5 years of relevant industrial experience will be considered
- Effective verbal and written communication and good interpersonal skills are required
- Demonstrated ability to work within a cooperative team environment and focus on individual, time dependent projects with minimal direct supervision
- Must be able to travel both by air and ground for up to 60%. Regular travel is required within California and other western U.S. states
2
Field Application Scientist Resume Examples & Samples
- Taking the lead in technical product specification, application and protocol optimization discussions with clients and prospects for the Cell Culture product portfolio in the Bioproduction Division (BPD) offering
- Assist commercial team in identifying customer opportunities, needs, determine technical feasibility of custom media requests and media/process optimization opportunities in consultation with the Process Science Manager (PSM) for the Western Half of the US
- Serving as the primary field-based technical interface to potential and existing BPD customers
- Provide troubleshooting on issues that arise related to end-User’s technical skills, cell-line selection, experiment design and results of media development/optimization process
- Using your advanced and continually expanding knowledge of our Cell Culture products & services and the biopharmaceutical development & production process to provide effective recommendations to the customer on Cell-line selection, media selection and optimization, feed & process selection and optimization, and adoption of Gibco Bioproduction services
- Facilitate efficient communication between Commercial team and headquarters of the business unit and production site in USA through the Process Science Manager and Global Associate Director of Technical Engagement
- Participate in training programs for Commercial teams & TMO staff and seminars to external customers to increase customer awareness of the cell culture product line & services, core competencies and increased technical skills of the BPD team
- Making suggestions on how products can be improved, and also inform product management of new technologies that could complement our existing range from the perspective of identified customer needs
- Sustained evaluation and awareness of competitor activities and innovations within our accounts, and the marketplace generally, ensuring that relevant information is circulated within our organization in an effective and timely manner
- M.S./BSc or above in biotech or life sciences
- Excellent science/bioprocess production knowledge skills
- 4 years or above of hands-on work experiences in large-scale mammalian cell culture, experience at a pharmaceutical production company preferred
- Understanding of cGMP regulatory environment
- Working as part of a highly effective team of professionals
- Travel will be required, up to 50%
- Experience at a pharmaceutical production company preferred
3
Field Application Scientist Resume Examples & Samples
- Support Sales Representatives to do on-field service to provide technical and applications expertise in response to customers’ inquiries
- Provide post-sale applications training to customers in their laboratories and demonstrates proper operating procedures with LSG consumable products
- Provide technical expertise in conferences and trade show booths
- Proactively accomplish all administrative duties such as reports, presentations, meetings, and etc
- Attends technical training and scientific meetings to gather information on new trends, innovative products and discoveries
- Master or PhD degree major in Molecular Biology, Biochemistry, and etc. Requires a minimum of 2-3 years’ hands-on experience in Biological research. HID or Paternity test experience is preferred. Sequencing and QPCR experience is a strong plus
- Requires a minimum of 2-3 years’ hands-on experience in Biological research. Sequencing and QPCR experience is strongly preferred. HID or Paternity test experience is preferred
- Proven systematic and analytical problem solving skills
- Quick learner for new technologies and new skills
- Good oral and written English skills. Good office software skills
- Required to travel extensively to cover our distributed customers throughout China
4
Field Application Scientist Qpcr Resume Examples & Samples
- Perform product demonstrations in the field
- Conduct test procedures to diagnose and resolve product performance problems at installation, including product exchanges, optimization and/or more complex problem solving
- Accompany Sales Representatives on sales calls in customer laboratories to provide technical and applications assistance in response to customer inquiries
- Support conditional sales placements in the field through on-site visits and telephone communication
- Provide feedback on product performance in the field and suggested solutions and customer support regarding product performance problems
- Keep abreast of current and potential activities in the territory on such items such as competitor products and user requirements
- Assist the regional sales team in the development of accounts, including technical and feasibility meetings. Performs technical seminars and presentations that promote the use of the product
- Requires minimum Bachelor's degree (B.A./B.S.) in Immunology, Biology, Physics, Engineering, Microbiology or Biochemistry, or equivalent experience
- Requires several years of previous laboratory experience to include expertise in basic techniques related to Molecular Biology products with related instruments and applications background (e.g. qPCR, Capillary Electrophoresis)
- Experience in presenting technical materials in written and verbal form is critical with particular emphasis on interface experience with customers
- Valid driver's license required as well as willingness and ability to travel
- Fluent English and German required
- Fluent French language skills
- Experience in qPCR
5
Field Application Scientist Sequencing Resume Examples & Samples
- Assist customers in designing and conducting experiments to initiate and validate the use of CE & NGS system in their laboratories
- Provide initial training to customers at their own laboratories and at Thermo Fisher Customer Experience Centers
- Provide information to customers regarding applications and related products for the CE & NGS systems, including kits, reagents, and ancillary devices
- Provide technical and applications assistance in response to customer inquiries
- Plays major role when introducing and supporting new products and applications. Train support or other departments on new products and applications. Continuously updates scientific knowledge for support of customers, sales and service on the leading edge of technology. Communicates effectively within team to enhance others knowledge
- Master’s degree or greater in life science
- Experience in molecular biology techniques
- Experience with bioinformatics analysis of NGS data
- Commercial attitude to support the sales of service and support products as well as bioinformatics solutions
- Fluent in German and English, oral and written. Additional language skills are welcome
- Computer and internet knowledge
- Valid driving license
- A technically savvy individual who can assess customer experimental needs and implement training and experimental approaches to ensure customer success
- A problem solver with proven ability to overcome technical hurdles
- Customer minded individual with the empathy to understand customer concerns
- Concise and excellent communicator with the ability to get to the critical few requirements that will address customer needs
- Team player who can effectively integrate internal and field based activities across functions to support customer requirements. Individual will also need to balance and prioritize the requirements of several internal and external stakeholders in an ever-changing environment. Manage time effectively
- A high degree of technical competence & confidence and ability to interface with customer and the scientific community to the highest levels
6
Field Application Scientist Resume Examples & Samples
- Master’s Degree or higher in the Life Sciences preferred, plus a minimum of 2 years of relevant industry scientific or field experience
- Customer support and training experience of technical material is required
- Previous field sales or applications experience is preferred
- Requires at least 2 years experience in laboratory research using SPR-based systems or ELISA assay experience
- Demonstrated aptitude towards the selling process and a proven team player
- Must be results and success oriented with proven ability to organize, develop, and follow through on tasks and plans
- Excellent interpersonal skills, relationship management skills and written and verbal communication skills
- Looking for someone based in UK (preferably London area), with willingness to travel overnight as required. Amount of overnight travel will be in the 35-65% range
7
Field Application Scientist Resume Examples & Samples
- Works closely with Flow Cytometry Sales Representative on pre-sale demo and evaluation support
- Responsible for conducting workflow analyses
- Multi-color flow design and implementation
- Attend regionally appropriate industry meetings, tradeshows,etc
- Work closely with Flow Cytometry Sales Representative to capture new recurring revenue contracts
- Scientific support for liquid and dry custom manufacturing services
- Business planning to achieve performance targets will be required. Complete and timely submission of paperwork associated with job description is required
8
Field Application Scientist Resume Examples & Samples
- Ph.D. or equivalent experience preferred; BA/BS with 5 years of experience, MS with 3 years of experience in Chemistry, Biochemistry, Molecular Biology or Genetics considered
- 5 years lab experience in molecular biology, biochemistry, genomics or genetics
- 3 years of hands-on experience with NGS workflows and data analysis software and/or sorting cytometry and associated analysis software
- 2 years customer facing experience preferred
- Hands on proficiency with common molecular biology bench techniques; cell culture experience preferred
- Broad knowledge of genomics, biochemistry. Single cell laboratory experience is considered a plus
- Ability to work independently and as part of a team towards corporate goals
- Excellent organizational, analytical, and systematic troubleshooting skills
- Strong written and verbal communication skills. Outstanding presentation and training skills
- Familiarity with SFDC software. Ability to maintain records for customer sites and provide high level feedback to management
- Must be willing to travel up to 80%. Ability to manage a large territory
9
Field Application Scientist Resume Examples & Samples
- Masters Degree in Life Science, Biochemistry or related field
- 5+ years of customer support and training experience of technical material
- 2+ years of laboratory research using label free assays such as BLI, SPR, ITC or equivalent technology
- PhD in Life Sciences, Biochemistry or related field
- 2+ years field sales or applications experience
10
Field Application Scientist UK & Benelux Resume Examples & Samples
- Provide onsite customer training for BioNano products
- Assist customers in designing and conducting experiments to initiate and validate the use of BioNano products in their laboratories
- Assess customer experimental needs and provide technical and applications assistance on an ongoing basis
- Timely and effective problem solving with focus on customer success and satisfaction
- Deliver technical seminars to drive awareness and education about BioNano products
- Keep current on scientific and industry knowledge to provide best-in-class support and service to customer base
- Provides key feedback to internal marketing and technical teams on user adoption, challenges, and competitive activity in the field
- Provide timely flow of business and technical updates to and from BioNano
- Accurate and timely communication of customer feedback using BioNano Genomic’s complaint tracking system
- Masters or PhD degree in biological sciences with minimum 3 years of relevant experience in Biochemistry, Molecular Biology, Genetics, or related field
- Outstanding communication and organizational skills with the ability to quickly hone in on requirements for addressing customer needs
- Ability and willingness to travel 50%
11
Field Application Scientist Resume Examples & Samples
- This individual is a partner to the customer through adoption and use of next-generation high throughput sequencing systems after installation
- Responsible for the provision of scientific application support and training on Next Generation Sequencing (NGS) systems, thereby contributing substantially to customer satisfaction
- Support sales in the achievement of the order plan by strategic planning and delivery of product line specific post-sales related customer support activities in a timely and professional manner
- Master’s degree or greater in life science required
- Extensive experience in an advanced technical support role
- Experience in molecular biology techniques including hands on experience with NGS technologies, and qPCR technologies
- Ability and willingness to travel (also internationally)
- Fluent English, Italian and additional language skills depending on the region of responsibility - oral and written
- Area of responsibility: EMEA with focus Italy and backup for Spain/Portugal
- Preferred location – Rome or Milan
- Valid driving license. Has an approachable manner
- Sometimes work proceeded on evenings or weekends
- IND-EMEA
12
Field Application Scientist High Content Systems Resume Examples & Samples
- Provide high quality post-sales support by training and visiting customers, delivery of email and telephone support, and general follow up of customer’s requests
- Work closely with Service Engineers to resolve application and instrument issues and provide technical coaching and training on-site
- Assist customers in the design, set up and optimization of experiments on Thermo Fisher Scientific cellular analysis systems in their laboratories
- Acquire and maintain scientific and competitive knowledge and market segment overview support of customers, Sales and Service. Keep up to date with the scientific community. Train other colleagues on new products/applications as necessary
13
Field Application Scientist Resume Examples & Samples
- Develop a thorough understanding and strong application knowledge of the Thermo Fisher Scientific Nicolet FTIR spectrometer and IR Microscopy instruments, including the theory of vibrational spectroscopy, operation of FTIR and IR Microscopy instrumentation, and practical hands-on knowledge of FTIR technology in different applications, including but not limited to: material science research, industrial, pharmaceutical, environmental and bioscience
- Provide applications support for pre- and post- sales activities for the Nicolet FTIR product line, specifically
- Prior experience with FTIR and IR Microscope is a MUST; experience with other spectroscopic techniques including Raman, NIR, and NMR is a plus
- Excellent public presentation skills and the ability to interact with and influence the key opinion leaders in the industry
- Must be able to travel both by air and ground for up to 60%. Regular travel is required throughout the Eastern U.S
14
Field Application Scientist Resume Examples & Samples
- Helps support technical training for Sales Representatives as appropriate
- Represents Thermo Fisher Scientific at trade shows and vendor shows to present Thermo Fisher Scientific products and gather information
- Accompanies Sales Representatives on sales calls in customers' laboratories to provide technical and applications assistance in response to customer inquiries
- Generate and record opportunities related to the Thermo Fisher Scientific workflow including Service contracts
- Provides troubleshooting support to customers in the field or by phone/email
- Resolves and/or escalates customer issues & complaints
- Demonstrates basic operating and troubleshooting procedures for Thermo Fisher Scientific’s real-time PCR instrument workflow
- Coordinates cross-functional engagements for significant situations that require unique and/or urgent response from customer facing team members
- Provides and continuously updates customer contact relevant information. Track, record and document relevant information from all technical enquires from customers
- Requires a BA or BS in Biology, MicroBiology, BioChemistry or related scientific field
- A minimum of 3+ years of laboratory or related work experience
- Prior experience of real-time PCR on market-leading platforms is essential
- Prior experience in presenting technical materials in written and verbal form is critical
- Travel may range from 50% to 75%
- Valid Driver’s license is required
- 1+ year of working with Thermo Fisher Scientific real-time PCR instruments preferred
- Experience in a clinical, diagnostics and/or regulated market
- Experience in a customer-facing role and/or providing technical and scientific presentations to a variety of audiences is strongly preferred
- Is strategic, astute and forward-thinking
- Is authentic, transparent and leads by example, holding self and others accountable
15
Senior Field Application Scientist Resume Examples & Samples
- Technical Selling of BioProduction cell culture media and cell line products and services
- Self-starter with the ability to create and execute plans with minimal supervision. Strong management, project management and planning skills, and comfortable making decisions and embracing changes
- Ability to articulate and evaluate multiple complex ideas and align others around a recommended course of action; strong communicator to share vision and plans with others
- Ability to work in matrix organizational structure
- Outcome orientation and a strong desire to plan to measure the success of initiatives
- Global mindset. Ability to work with teams across the global and cultural difference
- Minimum 10 years of industry technical experience in therapeutic cell culture and process development
- Experience in interacting with external clients and ability to present technical content to small and large group of audience
- Ph.D. degree is highly preferred
16
Immuno Diagnostics Field Application Scientist Resume Examples & Samples
- Ensure complete customer satisfaction by coordinating on-site technical support on automation, such as lab setup consultancy, training, troubleshooting, and remote follow up in the territory
- Contribute to presales activities by running the most fit to purpose demonstrations
- Ensure complete customer satisfaction by coordinating on-site technical support on automation
- Complete responsibility for Immunodiagnostics portfolio - in supporting adequate implementation of technologies at customer site as for the achievement of IDD direct products revenue plan
- Responsible for providing, in a timely and professional manner, all technical activities to contribute to the success of the business working closely with his/her corresponding Key Account Manager
- Play Major role by preparing & delivering /performing Technical Sales Tasks to support the strategic of presales operations (demonstrations, evaluations, dual visits, seminars/lectures/workshops) of whole solution offer fitting to the customer / market needs
- Play Major Role in coordinating and driving to completion all automation projects under his/her responsibility by delivering all type of Post Sales Support at customer site, Company Demo Lab or remotely for optimal consultancy service, testing and validation service, implementation and training, troubleshoot and follow up. Preparation & Delivery of Customer Trainings & User Meetings
- Responsible for maintaining up to date technical expertise as develop a profound domain knowledge by establishing contacts to internal resources, third-party companies involved in the implementations, generate Customers Reference Sites, and become strong internal Voice of Customer. Provide feedback on technical problems and their respective solutions. Share expertise & knowledge amongst the team
- University degree or comparable education in appropriate science subject (eg immunology) with relevant experience
- High degree of technical competence & confidence and ability to interface with the corresponding community of the markets to the highest level
- Previous hands on technical experience in a lab environment is required
- Extensive travel across South Africa and potentially further afield is expected
- Fluent English language skills – oral and written plus additional knowledge of a second European language
- Drivers license is required
- Work may sometimes be performed on evenings and weekends
- Work is either performed in the field and the environment varies from driving conditions to visits on customer sites, in laboratories working with low hazard chemicals, automated instrumentation and computer equipment
17
Field Application Scientist Resume Examples & Samples
- Provide expert advice and support to customers embarking on large scale and complex projects
- Provide bioinformatics and data analysis guidance and solutions
- Demonstrate the technical advantages of Thermo Fisher Scientific products to sales staff and customers through seminars, workshops, demonstrations, etc
- Support the Sales and Marketing teams to understand customer needs and drive business opportunities
- Empower customers through the provision of in-depth technical advice and training
- Collaborate with local, regional and global colleagues to ensure sharing of knowledge
- Resolve technical queries through remote or onsite troubleshooting
- Provide general product selection, applications and usage advice to customers and colleagues
18
Clinical Field Application Scientist for Next Generation Sequencing Resume Examples & Samples
- Review and assist customers with their protocols and assays on Ion Torrent / Thermo Fisher NGS instrumentation at in-house facilities and at customer sites
- Help customers design and conducts experiments to assist in evaluations of Ion Torrent / Thermo Fisher products
- Promote new products (clinical solutions) on customer sites and in conferences/user meetings
- Work in collaboration with the Clinical Account Manager to set up best strategy for customer site
- Build strong relationships with customers
- Maintain and develop the CRM database
- Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis
- Obtain successful adoption of the technology within all applied markets while investigating the potential of other applications and solutions both pre-clinically and clinically
- Align with other teams in the company on a regular basis
- Estimated 40% travel, always planable
- Graduate (minimum) qualification in an appropriate science subject, molecular biology or bioinformatics preferred
- Experience in molecular biology application is mandatory. Bioinformatics experience is strongly desirable
- NGS experience or experience as clinical application support desirable
- Medical background, laboratory experience, and/or managed care knowledge desirable
- Ability to understand and articulate complex scientific literature and use extensive complex clinical data as a key factor in the sales process
- Strong drive for success
- Fluent in German and English language
19
Senior Field Application Scientist Resume Examples & Samples
- Commercial success of new products from lead identification to product demonstration
- Become the commercial technical expert on new product introductions
- Work independently, and in conjunction, with regional sales team members, to identify and qualify sales leads and conduct pre-sales technical presentations. Share in responsibility with the sales team to exceed quota for new products
- Identify gaps in commercial process for new product introductions and drive rapid mediation
- Execute the customer demonstrations and map the requirements for success
- Deliver on-site customer support to provide start-up training and technical assistance
- Partner with R&D and marketing to develop comprehensive training materials for transfer of knowledge to the broader team
- A Bachelor’s degree in a life science scientific field is required
- 5 years’ experience in the life science or bioprocess industry with a focus on Quality and Safety Testing and/or Analytical Development supporting Biopharmaceutical manufacturing
- Experience in development or implementation of products utilizing one or more of the following: CE, UPLC, Mass Spec, liquid handling automation and robotics platforms. A background in cGMP testing requirements would be a plus
- Domestic travel 50-75% with occasional international travel
- An advanced degree in business or science is preferred
- 5 years’ experience in the life science or bioprocess industry with a focus on Quality and Safety Testing and/or Analytical Development supporting Biopharmaceutical manufacturing with 2 years of commercial experience
- Possess the ability to effectively communicate value propositions and technical information to customers and internal audiences
- Demonstrated ability to work in a global matrix environment
20
Field Application Scientist Resume Examples & Samples
- Accompanies Sales Representatives on sales calls in customers’ laboratories to provide technical and applications expertise in response to customer inquiries
- Supports conditional sales placements in the field through on-site visits and telephone communication
- Provides technical training to Sales Representatives and collaborates with them to develop technical selling strategies
- Works in trade show booths to present products and gather information
- Plans and delivers user meetings in the field application
- Completes all administrative duties such as using Siebel, completing expense reports, etc
- Master or PhD degree major in Molecular Biology or Genetics
- Proven system analytical problem solving skills
- Able and willing to learning new technology and new skill
- Well communication skills required, either to internal partner and customers
- Well oral and written English skill. Well computer skills using windows and Microsoft office
- Able and willing to travel extensively to cover our distributed instrument base throughout China
21
Field Application Scientist Manager Resume Examples & Samples
- Working with sales team, manage pre and post-sale support of customer expectations
- Partnering with the sales and service teams - implementing the Go-to-Market business development strategy for the Environmental Health application team
- Support team to drive profitable business growth within an assigned geography
- Help manage percent to plan for teams and accountability for their individual assigned sales plan
- Develop a business plan that supports their assigned group
- Identify important market/customer opportunities for growth and development for team members, and implement action plans to grow deeper customer relationships in key/team accounts
- Support the sales teams in the development and execution of tactics to reach regional goals to execute business plans and deliver on commitments
- Constantly upgrade team talent by identifying critical skills and competencies necessary to provide best-in-class performance
- Engage scientific discussions with customers and cultivate relationships
- Provide feedback to marketing and R&D regarding application, hardware, and software features needed to stay ahead of changing market
- Analyze markets, competitors and trends central to the growth strategy for the business
- Achieve regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans
- Maintain and expand customer base by helping to guide sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities and applications
- Recommend product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors
- Implement trade promotions by publishing, tracking, and evaluating trade spending
- Demonstrates ability to build and maintain positive and productive working relationships across a broad range of people and groups
- Ensures that all team members are accountable for both their own roles and for contributing to the efforts of the entire geographic and regional sales and service teams as well as the overall success of PerkinElmer
- Communicates and coaches others on PerkinElmer values, behaviors, and work practices
- Makes sound, well informed, and objective decisions; perceives the impact and implications of these decisions; commits to action, even in uncertain situations, that support accomplishment of organizational goals
- Balances customer demands with sound business management. Can effectively match resources to the job and execute to meet business needs
22
Field Application Scientist Forensics Resume Examples & Samples
- Perform Post-Sales in-house and on-site Support activities such as telephone and email support, customer training, troubleshooting and escalation process. Proactive follow-up support to Key Customers. Preparation and delivery of customer training. Preparation & Delivery of User Meetings. Active participation in scientific congresses
- Responsible for closing open customer inquiries and complaints, and liaise with EMEA HID FAS experts for resolution of customer problems. Also provide feedback on technical issues and their respective solutions to EMEA HID FAS expert team
- Provides pre-sales support to Sales especially for strategic customers by dual customer visits, demonstrations, seminars/lectures/workshops, and data analysis promoting Company product value and benefits in the context of application and workflow
- Establish contacts to key opinion leaders in the field and develop local references. Plays major role when introducing and supporting new products, forensic workflow and applications
- Provide feedback to local and European Sales & Marketing on competitive activities and technologies, market conditions, customer needs, and product opportunities. Become strong internal Voice of Customer
- Acquire and maintain practical and scientific knowledge for support of customers, Sales and Service on the leading edge of technology
- Master or comparable education in appropriate science subject with relevant experience. High degree of technical competence & confidence and ability to interface with the scientific community to the highest levels
- Extensive hands-on technical experience in a forensics lab environment such as data analysis and/or research & development
- Previous experience in a support or training-related position is preferred
- Previous hands-on experience with AB / Life Technologies HID technology is preferred
- Willingness to travel internationally
- Fluent German and English language skills – oral and written. Additional language skills welcome but not mandatory
- Work may sometimes be performed on evenings and weekends (e.g. due to scientific congresses)
- Work partially has to be performed in the field and the environment varies from driving conditions to visits on customer sites, in laboratories working with low hazard chemicals, automated instrumentation and computer equipment
23
Field Application Scientist Resume Examples & Samples
- Schedule and coordinate face to face technical interactions with customers
- Assist commercial team in identifying customer opportunities, needs, determine technical feasibility of custom media requests and media/process optimization opportunities in consultation with the Senior FAS for the Eastern Half of the US
- Leverage your advanced and continually expanding knowledge of our Cell Culture products & services and the biopharmaceutical development & production process to provide effective recommendations to the customer on Cell-line selection, media selection and optimization, feed & process selection and optimization, and adoption of Gibco Bioproduction services
- Facilitate efficient communication between Commercial team and headquarters of the business unit and production site in USA through the Senior FAS and Senior Manager, Application Scientists
- Collaborate with R&D and provide recommendations on how products can be improved, and also inform product management of new technologies that could complement our existing range from the perspective of identified customer needs
- Bachelors or Master’s degree in Biology, Chemistry, Biochemistry, Engineering or related discipline
- Hands-on work experiences in large-scale mammalian cell culture
- Minimum 4 years of industry technical experience in cell culture and process development
- Understanding of operations within a cGMP regulatory environment
- Experience in interacting with external clients and ability to present technical content to small and large audiences
- Ability to work as part of a highly effective team of professionals
- Up to 50% travel will be required. Most travel will be contained within the US- East Territories, but some West Coast or International Travel may be required
- Global mindset. Ability to work with teams across the global and cultural difference
24
Field Application Scientist Resume Examples & Samples
- Assist commercial team in identifying customer opportunities, needs, determine technical feasibility of custom media requests and media/process optimization opportunities in consultation with the Associate Technical Director APAC (CC & Analytics)
- Provide troubleshooting on issues that arise related to end-User's technical skills, cell-line selection, experiment design and results of media development/optimization process
- Using your advanced and continually expanding knowledge of our Cell Culture products & services and the biopharmaceutical development & production process to provide effective recommendations to the customer on Cell-line selection, media selection and optimization, feed & process selection and optimization, and adoption of PD Direct services
- Facilitate efficient communication between SEANZ Commercial team and headquarters of the business unit and production site in USA through the Associate Technical Director APAC (CC & Analytics)
25
Field Application Scientist Resume Examples & Samples
- Provide trainings on site as well as in house lab facilities, participate in pre-sales discussions, conferences, meetings, workshops
- Responsible for imparting knowledge transfer related to workflows in genomics analysis in research and clinical sectors
- Troubleshooting and In-depth Analysis -in case of any deviations from normal data are part of the necessary skill set for FAS job profile
- Provide remote support to users- either by telephonic / chats or email communications
- Support to internal teams as and when required
- Masters in Life Science stream/Biotechnology with 3 to 5 years of relevant industrial exposure
- Ph. D in Life Sciences/Biotechnology or relevant science
- A good understanding of DNA analysis in Forensic Applications and Clinical sectors is necessary for this post
- Prior experience and sound understanding of workflows in DNA Sequencing, REAL TIME PCR, microarrays and ancillary procedures
- Must be willing to keep oneself abreas and improve on knowledge base, including product information as well as other relevant scientific knowledge
- Willingness to travel extensively
26
Field Application Scientist HID Resume Examples & Samples
- The Field Application Scientist will comprehend and utilize product features, benefits and applications accompanied with business building skills to successfully promote and consummate the sales team to achieve or exceed the sales target
- To provide post-sale applications training to customers in their laboratories and Company’s demo labs
- Field support to provide technical and applications expertise in response to customers’ inquiries
- Support telephone inquiries
- Prepare and present seminars to customers, potential customers and Sales Representatives and other employees as requested
- Attends technical trainings and scientific meetings to gather information on new trends, innovative products and discoveries
- PhD or Master degree major in Forensic Sciences, Molecular Biology, Microbiology or Bioinformatics
- Team spirit. Good communication skills are essential
- Excellent English skills both in speaking, writing and reading
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Field Application Scientist Resume Examples & Samples
- Flow Cytometry experience – setting up, troubleshooting and running flow cytometry experiments
- Prepares and presents seminars to wide array of audiences
- Helps support technical training for customers and Sales Representatives as appropriate
- Collaborates with Sales Representatives to develop technical selling strategies
- Travel up to 50% of time servicing customers and accounts on the West Coast. Ideal candidate will reside between San Diego and the Bay Area and work from remote office
- Requires a minimum of 3+ years of laboratory or related work experience in Flow Cytometry
- Is able to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
- Demonstrates clear and concise communications and is capable of interacting with a diverse population of internal and external contacts
- Ability to lift up to 40 lbs
- 2+ year of working with flow cytometry instruments preferred
28
Field Application Scientist Resume Examples & Samples
- This position is responsible for providing technical support to the Pall GeneDisc® Rapid Microbiology System for the Food and Beverage market and technical support for Pall Laboratory product line
- Coordinate, provide and guide technical and scientific support to customers and to the sales organization
- On site SLS support for all Food & Beverage applications
- Technical and scientific guidance and support to marketing and R&D
- External presentations and demos at conferences, universities and/or exhibitions
- Drive for new ideas and innovations
- Provide SLS technical support and technology leadership for the Food and Beverage GeneDisc® system and Pall Laboratory products
- Take a leading role in presenting and installing the GeneDisc system and laboratory products at customer sites
- Manage projects in support of customers, both internal and external, to maintain and develop new business opportunities
- Assist clients with troubleshooting / technical support at customer site, by email and/or by phone
- Liaise with marketing and R&D to Manage projects in support of new product development by working closely with R&D and lead alpha testing site for new applications
- Assist in developing and training customers and end users
- Design and develop technical based training to internal and to external clients which will include general and advance product concepts, application, instructional tools and hands on practical exercise
- Write and review standard operating procedures (SOP) developed by the SLS GeneDisc team
- Provide application support to sales and customers
- Conduct field testing at customer site such as TFF
- Work with key customers
- Share project work and results through established routes within the global SLS community
- Represent Pall through links to relevant associations, media publications and external presentations
- Prepared to work unsociable hours and on short notice
- Willingness to travel locally and internationally
- Bachelor’s degree in Biochemistry, Molecular Biology, Microbiology, or Food Science
- 1+ years of work experience
- 1-3 years’ work experience
29
Field Application Scientist Resume Examples & Samples
- Supports Sales Managers in providing high level technical presentations to potential customer base
- To adopt ForteBio products through effective seminars, demonstration and sample work up in customer laboratories or at ForteBio facility
- Assists and consults with customers on optimizing applications including assay development design
- This includes practical bench laboratory work where necessary. Liaises with internal ForteBio experts to trouble shoot and resolve any and all field product performance issues, where feasible
- Bachelors degree in Life Science, Biochemistry or related field required
- 5+ years of customer support and training experience of technical material is required
- 3+ years of laboratory research using label free assays such as BLI, SPR, ITC or equivalent technology
- Masters or PhD degree in a Life Sciences discipline highly preferred
- Previous sales or applications experience a plus
30
Field Application Scientist Molecular Biology Resume Examples & Samples
- Working closely with Service Engineers to resolve application and instrument issues and provide technical coaching and training on-site
- Support Sales teams in the achievement of the order plan, by strategic planning and delivering customer support activities (pre- and post-sales) in a timely and professional manner
- Provide high quality pre-sales support through customer visits, product/application demonstrations, seminars/workshops and sample analysis
- Assist customers in the design, set up and optimization of experiments on Thermo Fisher Scientific systems in their laboratories
- Promote our prodcusts (instruments, consumables and associated services)
- Acquire and maintain scientific and competitive knowledge and market segment overview support of customers, Sales and Service. Keep up to date with the scientific community
- Identify and feedback to Sales & Marketing market conditions and product opportunities
- Work effectively with Sales and Service in regional/key accounts of responsibility
- Track, record and document relevant information of all customer technical enquiries in our CRM tools
- Master degree or PhD in Molecular Biology, Genetics, or equivalent experience
- Laboratory experience to include expertise in molecular biology, particularly for Sequencing (NGS or CE) and Real Time PCR
- Experience in presenting technical materials in written and verbal form
- Demonstrated ability to read, analyse, and interpret common scientific and technical reports and apply mathematical and statistical data analysis
- Flexibility to travel throughout area of responsibility: Primary responsibility for all France with some particular spots in South of France : Lyon, Marseille, Nice, Nimes)
- A problem solver with the ability to troubleshoot technical problems
- A technically savvy individual who can assess customer experimental needs to support sales people in demonstration, to implement training and optimization to ensure customer success
- Excellent communicator with the ability to address customers at all technical levels
- Demonstrated ability to work effectively in a customer-facing role
- Team player who can work effectively across functions and coordinate efforts between Support, Service and Sales
- Ability to manage and deliver on multiple projects effectively
31
Infrared Field Application Scientist Resume Examples & Samples
- Understand customers’ needs and develop calibrations and validated protocols using IR and NIR technology to meet those needs
- Develop standard operating procedures and macro based workflows as well as train and support customers during the implementation phase
- Work closely with sales, service, product management, and R&D teams to ensure complete customer satisfaction
- Maintain and operate IR and NIR laboratory equipment, identify maintenance needs and ensure equipment is operational
- Evaluate competitive publications and presentations and come up with a clear strategy to demonstrate PerkinElmer’s competitive edge when developing new applications for customers
- Act as a scientific expert with intimate field knowledge to influence the product management and R&D teams during the conceptualization of new product
- Collaborate with key opinion leaders in the Food, Industrial and Pharma markets
- Demonstrate independent and creative scientific thinking, ability in solving complex problems, and resilience to setbacks and changes
- Knowledge of infrared and near infrared theory and instrumentation
- Hands on experience with FT-IR/FT-NIR and chemometric modelling software
- Ability to troubleshoot FT-IR/FT-NIR instrument and model related issues
- Experience with one of food, industrial and pharma applications of IR/NIR
- Excellent presentation skills in front of internal teams, customers, and large audience (during conferences)
32
Field Application Scientist Qpcr Resume Examples & Samples
- Support conditional sales placements in the field through onsite visits and telephone communication
- Requires several years of previous laboratory experience to include expertise in techniques related to Molecular Biology products with related instruments and applications background (e.g. qPCR, Capillary Electrophoresis)
- Experiences and knowledge of Thermo Fisher Scientific qPCR Systems preferred
- Requires knowledge and expertise in customer facing interactions, e.g. solving technical and workflow related issues, performing troubleshooting and proven a strong customer centric approach
33
Mass Spectrometry Field Application Scientist Resume Examples & Samples
- Understand customers’ needs and develop solutions and validated protocols using LC-MSMS technology to meet those needs
- Develop standard operating procedures and train and support customers during the implementation phase
- Own the laboratory equipment and associated consumables and reagents, identify maintenance needs and ensure equipment is operational
- Collaborate with key opinion leaders in the Food and Environmental markets
- Knowledge of mass spectrometer theory and components
- Hands on experience with triple quadruple (QQQ) and liquid chromatography (LC) systems
- Experience with food and environmental applications of mass spec
- Passionate about delighting customers
- Passionate about working in a lab developing applications to address customer needs
- Demonstrated organizational skills with the ability to handle multiple tasks with different priorities
34
Senior Field Application Scientist Resume Examples & Samples
- Act as the technical lead during customer engagements throughout the sales cycle
- Maintain accurate and up to date records of customer interactions in SFDC
- Assist in the development of comprehensive training materials and delivery of training for this customer segment
- Gathering customer information about technical trends/needs to support development of selling strategies and future products
- Experience in assay development or implementation of products utilizing one or more of the following: DNA sequencing (Sanger or NGS), Capillary Electrophoresis (CE) for microbial detection or UPLC/CE for glyan analysis
- A background in cGMP testing requirements would be a plus
35
Field Application Scientist Resume Examples & Samples
- Support our customers in the areas of Next Generation Sequencing and data analysis
- Demonstrate the technical advantages of Thermo Fisher Scientific products to sales staff and customers through seminars, workshops, demonstrations etc
- Empower the Sales and Marketing team through technical training
- Assist Sales and Marketing team to plan product communications and customer events
- Identify new business opportunities
- Interact with local, regional and global colleagues to ensure sharing of knowledge
- Provide product selection, applications and usage advice
- Provide support to local technical assistance centre
- Conduct training on the use and maintenance of Thermo Fisher Scientific instruments, software, reagents and consumables
- Conduct workshops highlighting the technical advantages of Thermo Fisher Scientific products
36
Field Application Scientist Resume Examples & Samples
- Acting as primary field technical interface between the Sales team and the Customer focused on Single-Use products (BPCs, Single-Use Bioreactors, Fermentors, and Mixer systems) and equipment services to clients
- Providing effective value-added solutions on design and development, optimization, consultation, technical support, and troubleshooting of Single-Use systems
- Providing & delivering high caliber technical presentations that complement Commercial Sales activities
- Leading technical product specification & application discussions with clients & prospective prospects
- Assisting with customer surveys, inquiries, User Requirements Specifications (URS) and product briefs; conducting process mapping activities, collaborating & making recommendations to clients on potential process improvements through utilization of Thermo Fisher Scientifics’ technologies & concepts
- Utilizing inter-company experts and resources to recommend technical applications and process development studies
- Recommending how products & business systems can be improved
- Informing Marketing and Product Management of new technologies that could complement the existing range from the perspective of identified customer needs
- Providing the necessary voice of the customer (VOC) to the appropriate levels within Product Management for all products and services
- Sustained evaluation and awareness of competitor activities & innovations within the marketplace in general & ensuring that relevant information is circulated within the organization
- Providing effective training activities & workshops on the application & capabilities of Single-Use products and systems
- Supporting Commercial Sales activities in providing customer technical support and product troubleshooting
- Assist with customer complaints and investigation activities by providing necessary technical data and feedback to Sales Support, Product Management, Quality Assurance, Engineering and R&D as appropriate
- Leading on all aspects of qualification/validation studies & programs initiated with the clients in collaboration with internal functional groups, as may be applicable
- Detailed knowledge of BioProcess Containers and Single-Use systems
- Good understanding of processes and applications used within the Biopharmaceutical, Biotech, human and animal vaccine industries
- Comprehensive understanding with proven operational and technical experience utilizing BioProcess containers and Single-Use systems within the industry
- Comprehensive knowledge & understanding of cGMP & other regulatory guidelines combined with applicable understanding of the business and financial aspects of the Biopharmaceutical manufacturing industry including the ability to apply that understanding in making sound business decisions
- Leadership capabilities combined with excellent communication & presentation skills
- Exceptional project management skills combined with the ability to multi-task effectively
- Highly motivated and self-directed requiring minimal supervision including the ability to work on multiple projects
- Excellent team-working skills
- Ability & willingness to work across professional & cross-functional teams
- Excellent computer skills including experience of Microsoft Office (Word, Excel, PowerPoint, & Project)
- Willingness to travel up to 60% of time and operate from a home-base
- B.Sc. (or equivalent) in a life science or related field
- Experience working within the Biotech, Biologics, Life Sciences, and/or Biopharmaceutical industries in a technical, engineering, or manufacturing capacity and ideally with experience using Single-Use products and integrated control systems
37
Field Application Scientist Resume Examples & Samples
- Provide information to customers regarding applications and related products for the CE, qPCR, CA & NGS systems, including kits, reagents, and ancillary devices
- Ensure complete customer satisfaction by coordinating on-site technical support on automation, such as lab setup consultancy, training, troubleshooting, and remote follow up in the territory of South Africa (Occasional support to be provided in Africa)
- Responsible for closing open customer complaint and Impact service by joint problem solving and technical coaching, including activities for third-party companies
- Delivers professional Service activities (installation and associated training, maintenance, reparation, assistance etc.) in order to provide an optimum Service support to all the local customers to achieve loyalty
- Contributes to achieve specific Service related targets as defined for revenues, profit, service order volume, etc. - while complying with internal rules and practices
- Acts within general Service policies, business processes and procedures (PPP) and local procedures and rules
- Coordinates own work schedule with relevant partners (service coordinator, team leader, colleagues). Produces timely and accurate reports of the own activities as appropriate: i.e. engineer reports, planned maintenance reports, installation reports, expense reports etc. (via e-mail or written)
- 2 years + demonstrable experience in applications support (molecular biology applications)
- Molecular Biology / Biology / Life Sciences university degree
- Past experience in a relevant service function and remote field based on-site work
- Troubleshooting knowledge and experience
- Good verbal and written command of the English (technical) language
38
Field Application Scientist Resume Examples & Samples
- BA or BS in Biology, Microbiology, Biochemistry, Bio-Technology or related scientific field
- 3 or more years of experience running a fluorescent microscope – knowledge of software, how to set up instrument and how to troubleshoot
- 3 or more years of experience with transfection and electroporation
- 3 or more years of experience working with flow cytometry experiments
- Able to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
- Works from a remote home office
- Travel up to 50% or more
- PhD is strongly preferred
- 5 or more years of experience working with Imaging and Microscopy laboratory experience
- Experience in a customer-facing role and/or providing technical and scientific presentations to a variety of audiences
39
Field Application Scientist Bioinformatics Resume Examples & Samples
- Provide pre-sales consulting and demonstration to facilitate customers’ understanding and adoption of Bionano’s Next Generation Mapping technology
- Train customers in experiment design, basic sample prep and Bionano bioinformatics data analysis tools/applications
- Recognize, evaluate, and troubleshoot customer issues related to Bionano sample prep, data analysis and interpretation
- Accurate and timely documentation of customer issues and feedback using Bionano’s complaint tracking system
- Develop, coordinate and deliver advanced bioinformatics and application trainings for customers and other Bionano employees
- Write and edit technical documentation and training materials for internal and external customers
- Provide product feedback to internal teams
- Advanced degree (MS or PhD) with minimum 3 years of relevant experience in Bioinformatics, or Molecular Biology field
- Practical experiences with molecule biology assays, such as DNA isolation
- In-depth knowledge of sequencing and genomics platform and methods
- Demonstrated code ability with Perl / Python or other scripting languages in a Linux environment
- Practical experience of networking and administration of Linux servers
- 2-3 years previous experience in a direct external customer support role, preferably in the Life Science industry
- Ability to think and implement from a customer-centric and team-focus perspective
- Excellent written, verbal and interpersonal communication and presentation skills
- Outstanding customer training skills
- Willing to travel up to 50%
40
Senior Field Application Scientist Biopharma Analytics Resume Examples & Samples
- Work across multiple disciplines and stake holders as the customer facing technical expert and consultant
- Deliver on-site customer support to provide start-up training and technical assistance that assists a customer towards adoption/qualification/validation
- Establish collaborative relationships with key partners to develop customer champions
- Execute experiments that support technical marketing efforts
- Bachelor’s, Master’s or PhD degree in science related field with 3-5 years of experience in either developing or implementing analytical solutions for the biopharmaceutical industry
- Experience in development or implementation of products utilizing one or more of the following: Q-PCR, DNA sequencing (Sanger or NGS) immunoassays, CE, UPLC, Mass Spec, liquid handling automation and robotics platforms. A background in cGMP testing requirements would be a plus
- The ability to organize large problems into addressable actions
- Domestic travel 50%-75% with occasional international travel
- Easy access to an airport in the Mid-West or Mid-Atlantic region to serve customers in those states
- Strong communication and analytical skills and ability to manage multiple priorities. Able to deliver engaging presentations that reach both non-technical and technical audiences
41
Senior Field Application Scientist Resume Examples & Samples
- Lead technical product specification, application and protocol optimization discussions with clients and prospects for the Cell Culture product portfolio in the Bioproduction Division (BPD) offering
- Assist commercial team in identifying customer opportunities, needs, determine technical feasibility of custom media requests and media/process optimization opportunities in consultation with the Global Associate Director of Technical Engagement
- Serve as the primary field-based technical interface to potential and existing BPD customers
- Leverage your advanced and continually expanding knowledge of our Cell Culture and Cell Therapy products & services and the biopharmaceutical development & production process to provide effective recommendations to the customer on Cell-line selection, media selection and optimization, feed & process selection and optimization, and adoption of Gibco Bioproduction services
- Facilitate efficient communication between Commercial team and headquarters of the business unit and production site in USA through the Global Associate Director of Technical Engagement
- Maintain awareness of competitor activities and innovations within our accounts, and the marketplace generally, ensuring that relevant information is circulated within our organization in an effective and timely manner
- Minimum 4 years of industry technical experience in cell culture and process development. Hands-on work experiences in large-scale mammalian cell culture, experience at a pharmaceutical production company preferred
- Self-motivated, proactive work ethics. Able to work independently with limited day-to-day supervision of the manager
- Up to 60% travel will be required
- Travel will include overnight in US and territories, Mexico, and South America. Some European travel may be required
- Proficiency in English is required
- Proficiency in Spanish and or Portuguese is preferred
42
Field Application Scientist Pcr-boston Resume Examples & Samples
- Acquire and maintain theoretical and practical knowledge of real-time PCR and digital PCR applications/workflows
- Reports on activities in the field on a regular basis to Manager and Sales partners through written reports and regular telephone conversations
- Stays current on scientific and industry trends and innovations
- Participates in interdepartmental projects
- Participates actively in supporting Sales and Service meetings as required
- Requires a BA or BS in Biology, Microbiology, Biochemistry or related scientific field
- Minimum of 3+ years of laboratory or related work experience
- Hands-on experience of real-time PCR on market-leading platforms is essential
- Experience in presenting technical materials in written and verbal form is critical
- Able to interpret a variety of instructions furnished in written oral, diagram, or schedule form
- Capable of working independently. Is self-motivated and proactive
- Extensive experience using personal computers and all Microsoft Office applications
- Ability to partner effectively as part of a team to solve problems, negotiate solutions and arrive at a consensus
- Is customer-centric and keenly aware of markets, trends, and competitors
- Demonstrates a sense of urgency, contagious optimism and a “can-do” attitude
- MS or Ph.D. in Biology, Microbiology, Biochemistry or related scientific field
- 1+ year of working with Life Technologies/Applied Biosystems real-time PCR instruments preferred
43
Field Application Scientist Resume Examples & Samples
- Supports customers through on-site visits and telephone communication
- PhD or Master Degree major in Molecular Biology or Genetics
- Solid technical background with understanding and/or hands-on experience in Molecular Biology, Genetics research or application. Preferred experience in Health Care or Biotech & large corporations
- Experienced in sequencing, microarray and qPCR is preferred
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills both in Chinese and English
- Good computer skills using windows and Microsoft office
- Be competent, patient, creative and super motivated with a passion
44
Field Application Scientist Resume Examples & Samples
- Execute custom/highly configured software demonstrations in support of pre-sales activity including workshops and RFI/RFP support for product area
- Provide subject matter expertise in the areas of organic, medicinal or biomolecular chemistry or material science to support customers in understanding how to maximize their use of our software applications
- Collaborate with all Field Team members to develop and deploy world-class systems and tools and provide front-line support to sales as the product specialist
- Provide Deliver product training to field (marketing & sales) as new features/functionality is available for designated product and domain specialty
- Characterize the external market by performing pipeline analysis and competitive assessments for region and scientific domain
45
Field Application Scientist Resume Examples & Samples
- Influential FAS position supporting Drug Discovery Reagents and Multimode Detection products in the New England/Eastern Canada regions
- Execute demonstrations of PerkinElmer’s drug discovery products in support of pre-sales activity including seminar talks, talks at local conferences, poster sessions, and consultative discussions with key customers
- Support customer adoption of PerkinElmer technologies (Alpha, LANCE, DELFIA and Multimode Detection instruments) by providing demonstrations and application development
- Assist sales team in closing large and influential opportunities
- Work at a scientific level with customers to maximize their experimental quality and robustness
- Provide product training to field sales team as new features/functionality is available for designated product and domain specialty
- Coordinate with Product Management to identify, communicate, and incorporate new product enhancements to insure we deliver competitive solutions that are differentiated through value as perceived by our customers
- Characterize the external market by performing competitive assessments for region and scientific domain
- BS in the life sciences is required (PhD is preferred)
- 3+ years in a laboratory setting performing drug discovery research, HTS, immunoassays and assay development
- Experience with PerkinElmer reagents and instrumentation is preferred
- Prior industry experience is preferred but not required
- Good teaching skills, clear communication ability, capacity to effectively provide consultation, and proven ability and willingness to present in front of large groups are all required
- Passion to stay current with new technologies and applications in the life science market is essential
- Ideal location for home office is the greater Boston area
- Willingness for 20-30% overnight travel
46
Field Application Scientist Resume Examples & Samples
- BA or BS in Biology, Immunology, Cell Biology, Microbiology, Stem Cell Biology, Bio-Technology or related scientific field
- 3 or more years of experience working with flow cytometry experiments – knowledge of how to set up and troubleshoot experiments and instruments
- 5 or more years of laboratory experience working with Flow Cytometry and Imaging/Microscopy
47
Field Application Scientist Resume Examples & Samples
- Assist customers in designing and conducting experiments to initiate and validate the use of CE & NGS & qPCR systems in their laboratories
- Provide initial training to customers on-site and at Thermo Fisher Customer Experience Centers
- Provide information to customers regarding applications and related products for the CE & NGS & qPCR systems, including kits, reagents, and ancillary devices
- Conduct test procedures to diagnose and resolve product performance problems, including product exchanges, optimization and/or more complex problem solving
- Provide technical and application assistance in response to customer inquiries
- Continuously updates scientific knowledge for support of customers, sales and service on the leading edge of technology
- Communicates effectively within team to enhance others knowledge
- Requires minimum Bachelor's degree (B.A./B.S.) in Molecular Biology, Engineering, Microbiology or equivalent experience
- Requires several years of previous laboratory experience to include expertise in techniques related to Molecular Biology products with related instruments and applications background (NGS, Capillary Electrophoresis, qPCR)
- Experiences and knowledge of Thermo Fisher Scientific NGS, CE Systems and qPCR preferred
- Previous industrial experience in regard to the operation of molecular biology equipment and associated reagents with molecular biology experience preferred
- Valid driver's license required
- Fluent English and German required, as well as French intermediate status
48
Field Application Scientist Resume Examples & Samples
- Support our customers in the area of genetic analysis and molecular biology
- This role is primarily field based and will also be a part of a dedicated professional call center team to remotely support technical queries. The time dedicated will be 80% and 20% for field work and in-house technical support work respectively
- More than 3 years of hands-on work experiences in a wide range of molecular biology techniques, in particularly qPCR, siRNA, miRNA, sample preparation, gene synthesis and gene editing
- A good understanding of genomic analysis is necessary
- Proven technical, analytical and problem solving skills
- Experience with Thermo Fisher Scientific branded genetic analysis systems and applications preferred
- Experience in Microarray, NGS, Cell Analysis and Cell Biology a plus
49
Field Application Scientist Resume Examples & Samples
- Support designated region with specific analytics expertise and the products that they represent
- Execute custom/highly configured software demonstrations in support of pre-sales activity
- Collaborate with all Field Team members to develop and deploy world-class systems and tools and provide front-line support to sales as the Product Specialist in the responsible region
- Execute pre-sales pilots, workshops, and evaluations for product area
- Supplemental support of canned demonstrations as required in the territory
- Provide RFI/RFP support for product area
- Deliver product training to Field Team (marketing & sales) as and when new features/functionalities are available for designated products and domain specialties
- Coordinate with Product Management to identify, communicate, and incorporate new product enhancements and also with the Services team to insure delivery of competitive solutions that are differentiated through value as perceived by our customers
- Characterize the external market by performing pipeline analysis and competitive assessments for region and scientific domains
- Coordinate with the Marketing Communications organization to develop and participate in marketing campaign design and execution as needed
- Ph.D. or M.S. (with experience) in chemistry, preferably in the physical/material sciences domain
- Substantial use of computers & scientific applications are required
- 5+ years’ experience in (a) customer facing role(s) is required
- Experience with PerkinElmer Informatics products and solutions is highly desirable: ChemDraw, Spotfire, E Notebook etc
- Punctual, meticulous, reliable, courteous with excellent communication and listening skills
- Fluent in English, both written and verbally, French language skills desired but not essential, other European languages are a plus
- Up to 50% travel required throughout EMEA, mainly in Western Europe
- This role could be based throughout Western Europe e.g. UK, Germany, Netherlands, Belgium, France, Spain, Portugal, Switzerland
50
Field Application Scientist, Inorganic Resume Examples & Samples
- Execute technical product demonstrations/presentations to individual prospects and seminar audiences in support of pre-sales activity including workshops and RFI/RFP support for product area
- Provide subject matter expertise in the areas of inorganic analysis to support customers in understanding how to maximize their use of our software applications
- Collaborate with all Field Team members to develop and deploy world-class systems and tools and provide front-line support to sales as the Field application Scientist
- Provide and deliver product training to field (marketing & sales) as new features/functionality is available for designated product and domain specialty
- Coordinate with Product Management to identify, communicate, and incorporate new product enhancements and also with the Services team to insure we deliver competitive solutions that are differentiated through value as perceived by our customers
- Coordinate with Marketing Communications organization to develop and participate in marketing campaign design and execution as needed
- Present a professional image at all times to customers, clients and other vendors
