Environmental Services Supervisor Resume Samples

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B Wisozk

Bella

Wisozk

24023 Colten Port

Dallas

+1 (555) 349 4658

24023 Colten Port

Dallas

Phone

p +1 (555) 349 4658

Experience Experience

Houston, TX

Environmental Services Supervisor

Houston, TX

Orn, Padberg and Daugherty

Houston, TX

Environmental Services Supervisor

Demonstrates competence in supervising department personnel
Demonstrates competency in performing the job functions of the department
Attendance and being on time, ready to work your scheduled hours is an essential job function
Supervises the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes
Completes all projects assigned by management in a timely and professional manner
Conducts frequent inspections of all public areas, office, back-of-the-house, and Casino in order to maintain a high standard of cleanliness
Completes inspection forms and reports

New York, NY

Hss-environmental Services Supervisor

New York, NY

Mueller, Rippin and Auer

New York, NY

Hss-environmental Services Supervisor

Orders and uses all supplies/equipment within the areas of assigned responsibility
Ensures that all ABM Healthcare Support Services Systems are in place in accordance with the Director of EVS
Leads and promotes departmental TQM/Customer Service Initiatives
Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations
Maintains a safe work environment for all internal and external customers
Has knowledge on the use of a personal computer in a Windows environment
Implements established department procedures and programs that meet goals and ensures a clean and safe environment

present

New York, NY

Hss-environmental Services Supervisor st Shift

New York, NY

Senger-Stamm

present

New York, NY

Hss-environmental Services Supervisor st Shift

present

Handles varying workloads and meet changing deadlines as necessary
Establishes and maintains cooperative working relationships; treats others courteously and with respect
Views everything with a process improvement mindset
Works in a team environment interacting with a variety of departments
Has knowledge of Word Processing, Spreadsheets, and other assorted business software
Reports all pertinent data to the Director of Environmental Services in a timely manner
Develops/coaches department associates to ensure fullest potential is reached

Education Education

Bachelor’s Degree in Related Field

University of Virginia

Bachelor’s Degree in Related Field

Skills Skills

Maintain knowledge of basic concepts and techniques
Ability to manage in a professional, efficient, and consistent manner
Ability to communicate professionally with all levels of employees
Ability to provide efficient, timely, reliable and courteous service to customers
Ability to communicate clearly and effectively, both orally and in writing in English
Ability to logically and independently plan, organize and complete work
Multi-Tasking: The ability to process multiple types of information and/or perform multiple tasks simultaneously
Property Features/Services: Knowledge of services, amenities, hours of operation, property layout, and activities offered by property
Ability to read, write and communicate effectively in English
Excellent written and verbal communication skills

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13 Environmental Services Supervisor resume templates

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Environmental Services Supervisor Resume Examples & Samples

Demonstrates competence in supervising department personnel
Demonstrates competency in performing the job functions of the department
Attendance and being on time, ready to work your scheduled hours is an essential job function

Environmental Services Supervisor Resume Examples & Samples

Supervises the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes
Provides ideas and suggestions for new products, services, technology, and processes to ensure the property’s competitive position and to anticipate changing customer needs within the dynamic hospitality and gaming environment
Adheres to the Company philosophy, complies with Company policies, legal requirements, and collective bargaining agreements
Conducts frequent inspections of all public areas, office, back-of-the-house, and Casino in order to maintain a high standard of cleanliness
Completes inspection forms and reports
Ensures that all work is performed in accordance with the departmental procedures and safety requirements, and reports safety and/or security issues to the appropriate department
Determines times for deep cleaning in public, back of the house, and casino areas, and assigns duties to ensure completion of the same
Takes inventory of supplies and ensures necessary items are ordered; maintains strict key and radio equipment control using proper written records
Ensures that equipment is working properly
Prepares necessary work orders and ensures equipment is repaired and returned in a timely manner
Supervises assigned staff to include: training; coaching, performance feedback, recommending, and administering discipline, and scheduling
Oversees the daily operations of the floor employees; assists the EVS Shift Manager with daily administrative duties, including but not limited to, disciplinary actions, employee counseling, training, cross training, and employee evaluations
Schedules the work force assigned to shifts to ensure that all sections and areas are adequately covered; assists in the training of employees in OSHA Standards, regulations, and documents, and submits it to EVS Manager
Minimum six (6) months of supervisor/managerial experience
Minimum six (6) months of cleaning experience in health services or other public service area
Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests
Interpersonal Skills: The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others’ questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others
Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English. This includes targeting the amount, style, and content of the information to the needs of the receiver
Coaching and Developing: The ability to train, coach, and develop employees. This includes recognizing and fostering talent, enhancing employees’ job skills and performance through instruction, training, personal guidance and example; providing appropriate developmental experiences for skill and job growth; and helping employees learn from their mistakes through positive reinforcement
Cleaning Equipment: The ability to work with, operate, maintain, and store cleaning equipment including mops, brooms, buffers, vacuum cleaners, carpet cleaners, or pressure washers. This includes knowledge of the right equipment to use for each job
Initiative: The ability and willingness to take independent action and complete job tasks without being instructed to complete them. This includes the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
Planning and Organizing: The ability to set priorities, plan and coordinate work activities, and obtain and manage resources so that work objectives are accomplished efficiently
Safety Orientation: The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions
Microsoft Office: The ability to utilize various Microsoft Office applications (e.g., Word, Excel, Access, Outlook) in performing job duties (e.g., creating spreadsheets, email)
Detail Orientation: The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality
Multi-Tasking: The ability to process multiple types of information and/or perform multiple tasks simultaneously
Property Features/Services: Knowledge of services, amenities, hours of operation, property layout, and activities offered by property
Integrity and Company Policies: The ability and willingness to uphold ethical standards and comply with all state and federal laws and company policies and procedures. This includes maintaining confidentiality of all sensitive and proprietary information and avoiding conflict of interest situations

Environmental Services Supervisor Resume Examples & Samples

Supervises assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives
Supervises assigned staff to include: training; coaching; performance feedback, recommending and administering discipline, and scheduling
Creates a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction
Provides ideas and suggestions for new products, services, technology and processes to ensure the property’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
Adheres to the company philosophy, complies with company policies, legal requirements and collective bargaining agreements
Oversees the daily operations of the floor, employees, assists the Environmental Services Shift Manager with daily administrative duties. Assists the Environmental Services Manager in administrative functions, including but not limited to, disciplinary actions, employee counseling, training, cross training, employee evaluations
Completes all projects assigned by Management in a timely and professional manner
Ensures all work is performed in accordance with the departmental procedures and safety requirements
Determine times for deep cleaning in public, back of the house, casino areas and assigns duties to ensure completion of the same
Schedules work force assigned to shift to ensure all sections and areas are adequately covered. Assists in the training of employees in OSHA Standards, regulations and documents and submits it to Environmental Services Manager
Takes inventory of supplies and ensure necessary items are ordered. Maintains a strict key, radio equipment control using proper written records
Ensures equipment is working properly
At least 6 months of previous supervisory/managerial experience
At least 6 months of cleaning experience in health services or public service area
Excellent customer services skills
Ability to lead and mentor a team

Environmental Services Supervisor Resume Examples & Samples

Supervises employees to ensure they are using proper cleaning procedures
Trains employees in proper usage of chemicals
Inspects all areas of the resort for cleanliness
Reports all damages and/or repairs to status
Follows up on any calls for cleaning requests
Assigns employees to compete special projects
Completes work orders for repairs and follows up upon completion
Completes daily station assignment schedules
Recommends commendations and discipline when necessary
Drives/Operates company vehicles to and from local company properties and motorized carts within property to transport materials and equipment
Performs all other job related duties as requested
At least 2 years of experience as a supervisor or above in a Public Area Department or similar environment
At least 6 months in a guest contact/customer service position
Working knowledge of general cleaning supplies

Environmental Services Supervisor Resume Examples & Samples

Bachelors degree (BA/BS) from a four-year college preferred
Minimum of 2 years experience in a related field
Prior supervisory experience preferred
Ability to effectively present information
Ability to respond effectively to sensitive issues
Requires knowledge of financial terms and principles
Ability to conduct financial/business analysis including the preparation of reports
Ability to comprehend, analyze, and interpret complex documents
Ability to solve problems involving several options in situations
Requires advanced analytical and quantitative skills
Ability to work well under pressure with a proactive approach to unusual occurrences
Requires good organizational skills, attention to detail and an openness to new ideas and procedures
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines
Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department
LI-CP1

Environmental Services Supervisor Resume Examples & Samples

Supports the daily operations of the department by actively assisting and providing direction to subordinates as required
Coordinates multiple operational tasks supporting the department
Ensures projects are completed on schedule following established procedures and schedules
Interviews, trains, evaluates and disciplines clerical/production staff
Provides work direction and guidance including coaching, professional development and training
Maintains harmony among employees and resolves grievances
Maintains up-to-date knowledge of current and future applications that relate to the operations and the business requirements of the department
Acts as a liaison between management, other departments, and subordinates
Facilitates communication between related departments and own department
Interfaces with outside vendors
Responsible for maintaining data quality and quantity through regular audits
Resolves errors and complaints from client departments and other managers
Assists manager/supervisor in researching, compiling and creating reports from databases and spreadsheets for management reports
Performs ongoing operational tasks for professional unit, as needed
Experience in a healthcare environment preferred

Environmental Services Supervisor Resume Examples & Samples

Supervises employees in daily operations and evaluates performance
Maintains staffing levels, approves and schedules paid time off and leave requests
Ensures cross coverage
Analyzes work flow and procedures. Identifies and implements opportunities to improve speed, quality and effectiveness
Three years of experience as a work leader, team lead of project manager, or one year of supervisor experience in a related field
Previous environmental services or housekeeping experience is highly preferred

Environmental Services Supervisor Resume Examples & Samples

Schedule personnel according to forecasted occupancy
Inspect all Casino Gaming areas, public spaces, grounds and back of house areas
Coordinate cleaning of all areas of the Casino as directed by the Department Manager
Complete paperwork assignments relating to Casino cleaning
Oversee special cleaning projects
Inspect all guest restrooms, restaurants, corridors, entrances and service areas for cleanliness and damage
Report damage and fill out work request forms for repairs
Check supply closets to make sure they are neat and well supplied
Instruct Environmental Services Attendant to get supplies that may be needed from the EVS Storeroom
Ensures that all Environmental Services Attendants are following the prescribed cleaning procedures
Checks and reports all soiled drapes, carpets, furniture and other special Environmental Services cleaning needs
Job Tasks must be finished in a timely manner according to department standards
Ability to speak, as well as read and write English
Deliver one on one’s, written and recognition coaching’s to team members
Complete team member evaluations and deliver to the team member once
Work efficiently while practicing good safety techniques
One-to-two years of successful supervisory experience preferably in the Environmental Services field
Must have working knowledge of all work supervised
Excellent verbal communication required with sound administrative skills
General knowledge of Microsoft Word, Excel, and Outlook is a plus
Familiarity with computerized timekeeping system preferred
Ability to deal with various types of personalities and situations
Be able to work in a fast paced environment

Hss-environmental Services Supervisor Resume Examples & Samples

Responds to all requests from customers with a can do attitude. Follows up on requests with a sense of urgency
Views everything with a process improvement mindset
Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations
Develops/coaches department associates to ensure fullest potential is reached
Ensures that all ABM Healthcare Support Services Systems are in place in accordance with the Director of EVS
Leads and promotes departmental TQM/Customer Service Initiatives
Tours and meets with facility customers to ensure that customer needs and expectations are met at all times
Reports all pertinent data to the Director of Environmental Services in a timely manner
Knows all procedures, union agreements, or employee personnel manuals and meets all established agency requirements
Has knowledge of Word Processing, Spreadsheets, and other assorted business software
Ability to establish priorities, work independently, and accomplish objectives without supervision
Works in a team environment interacting with a variety of departments
Possesses excellent customer service skills
Establishes and maintains cooperative working relationships; treats others courteously and with respect
Responds to emergencies at both night time and on weekends as required
Daily, Weekly, Bi-Weekly, Monthly, Semi-Annual, and/or Annual reports may be required
Maintains a professional appearance at all times
Remains compliant with department specific education and skill sets
Industry specific certification/licensure may be required
Ability to communicate in both written and verbal formats

Environmental Services Supervisor Resume Examples & Samples

Monitors associates schedules and work hours to ensure minimal use of overtime
Orders and uses all supplies/equipment within the areas of assigned responsibility
Must possess a minimum of 1 year management experience in a service related field

Environmental Services Supervisor Resume Examples & Samples

Bachelor's degree (BA) from four (4) year college or university preferred; or at least two years related experience and/or training; or equivalent combination of education and experience
Able to communicate effectively in English, both verbally and in writing
Basic computer knowledge/skills

Environmental Services Supervisor Resume Examples & Samples

Supervises staff. Hires, terminates, and issues corrective action. Oversees and manages staff performance in several locations in order to achieve quality standards, assure compliance with department and organization policies and procedures, and labor agreements. Maintain staffing necessary to achieve established service levels
Manages finances within budget allocations. Looks for opportunities to reduce cost; actively seeks opportunities to save cost and rolls this accountability down to the front line staff. Actively manages attendance and performance to maximize cost efficiency. Manages and maintains inventory of supplies and linen within established par levels actively adjusting as needed to meet both customer need and actual utilization
Performs inspections with assigned EVS staff in order to evaluate/monitor performance, customer satisfaction, and compliance with infection control and OSHA requirements. Ensures general inspections are completed routinely and formal inspections are completed monthly in all assigned buildings/areas. Meets with Building Managers and key customers to insure satisfaction with service provided
Coordinates services with contract vendors/providers
Ensures compliance with Federal, State, Local laws/regulations and licensure/accreditation standards (JCAHO)
Minimum two (2) years of supervisory/leadership experience
Experience in word processing and spreadsheet applications
Demonstrated experience building a strong culture of teamwork and service excellence
Minimum seven (7) years of experience as a supervisor/manager
Experience providing EVS services in a health care setting
Experience with budget management and reporting preferred
Experience managing staff in multiple locations preferred
Experience maintaining work hour / payroll records preferred
Bachelor's degree in business related field OR four (4) years of experience in a directly related field preferred
Certificate in Supervision or an equivalent combination of knowledge and experience preferred
Certification from ASHES (American Society for Healthcare Environmental Services) or other equivalent organization preferred
Bilingual in English and Spanish/other language commonly spoken in communities served by KPNW preferred
Comprehensive knowledge of infection control, sanitation, and cleaning methods applicable to a health care environment preferred
Thorough knowledge of floor care/cleaning industry standards preferred
Proficient with Microsoft Word, Excel, Lotus Notes and Power Point preferred

Environmental Services Supervisor Resume Examples & Samples

Sufficient experience to provide working knowledge of the principles, practices, standards, methods, and techniques of the Environmental Services field; usually interpreted as 1 to 3 years of applicable experience
Previous housekeeping or custodial supervisory experience
Previous experience within a hospital or long term care facility

Environmental Services Supervisor Resume Examples & Samples

Consistently supports the hospital's Spirit of Serving Standards, in line with the Mission, Vision, and values of St. Joseph Medical
Follows the St. Joseph Medical Center Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)
Promotes a culture of safety for patients and Associates through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment
Providing and explaining job descriptions and area assignments. Conduct training on the correct cleaning procedures and the proper way to sue the floor equipment
Make available ongoing associate support through acting as a "sounding board" for ideas and proposed problem resolution. Provide continuing in-service training, assisting associates with project work and support associates with interpersonal issues by interfacing with hospital personnel
Monitor and assist managers in evaluation of employee execution of assigned duties by; conducting daily informal walk-through (visual inspection), inspections of completed project work, observe on the job training, emphasizing and enforcing safety practices
Provides input to manager in disciplinary process of Associates that fail to adhere to SJMC policy and expectations
Conversing in a professional and sensitive manner with key personnel on a regularly scheduled basis. Being responsive to requests and concerns of hospital personnel and provide consistent follow-up
Supportive of the compliance program set forth by SJMC and demonstrated by
Good verbal and written skills
Ability to read and write in order to receive and distribute instructions
Basis analytical skills necessary to comply with established reporting requirements for tracking performance, evaluations, and training

Environmental Services Supervisor Resume Examples & Samples

Analyzes work flow and procedures, recommending change as appropriate
Provides recommendations to improve speed, quality and effectiveness of the department procedures
One year of experience as a work leader, team lead of project manager, or one year of supervisor experience in a related field

Environmental Services Supervisor Resume Examples & Samples

Observes and evaluates staff to ensure processes and job functions are being performed according to department guidelines
Responds immediately to defects, deficiencies and/or customer complaints and follows through in service recovery, service resolution and follow-up
Provides reports and data on a weekly and monthly basis to the director
Conducts employee training and/or development to meet established performance standards
Ensures that equipment is functioning properly and safely, is clean, sanitized, and polished
Actively assists in the individual and team development of employees and maintains up to date professional knowledge, computer and technical skills
Conducts formal and informal inspections to ensure quality control relative to products systems, procedures, methods and infection control
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
Required - 4 years related experience with two years of service or hospitality supervisory experience
Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
Knowledge of regulatory environment

Environmental Services Supervisor Resume Examples & Samples

2 years of experience managing Environmental Services staff in a hospital environment
Familiarity with Joint Commission Standards and Quality Assurance
Associates Degree

Nutrition / Environmental Services Supervisor Resume Examples & Samples

Completion of a Dietary Manager course or willingness to complete a ANFP approved dietary manager training program and exam requirements to earn CDM, CFPP credential
MN Certified Food Manager
Certification as a Dietary Manager preferred

Environmental Services Supervisor / st Shift Resume Examples & Samples

Completion of high school education or GED
Ability to lift minimum of 25 lbs
12-24 months of experience in an institutional/hospitality setting; one year of supervisory experience

Environmental Services Supervisor Resume Examples & Samples

Experience: Minimum three (3) years environmental services experience
Education: Associates in Arts degree
Licensure: None specified

Hss-environmental Services Supervisor st Shift Resume Examples & Samples

Leads the department in the absence of the Director of Environmental Services, Assistant Director of EVS, or Manager of EVS
Promotes a customer service mindset at all times with both internal and external customers
Implements established department procedures and programs that meet goals and ensures a clean and safe environment
Ensures work assignments, daily and weekly work schedules meet department and facility needs
Ensures department Training Programs and recertification programs are being conducted within appropriate timeframes
Has knowledge on the use of a personal computer in a Windows environment
Ability to accurately review and process data and attend to detail
Ability to communicate effectively in both written and verbal formats
Ability to handle and resolve problems
Direct report may change the frequency of required report at any time
Ability to establish priorities, work independently, and to accomplish objectives without supervision
May be required to travel via automobile to meetings and hospital related functions
Completes annual age-specific competencies
Remains compliant with mandatory Hospital Education
Fulfills TB, Immunization, and Employee Health Requirements
Must possess a minimum of 1 year Customer Service

Environmental Services Supervisor Resume Examples & Samples

Provide uniform as per hospital policy
Spanish helpful
Two years of significant housekeeping lead or custodial supervisory work experience preferred
This job requires infrequent (1 time per week or less) use of a personal vehicle for company business. A current driver’s license is required

Environmental Services Supervisor / Nights Resume Examples & Samples

Institutes and monitors work schedules to assure full coverage 24 hours a day, 7 days a week, plan the daily work assignment and or projects to be done on their assigned shifts, also assuring that a completion of all work has been completed in a timely manner
In charge of daily work inspections, and patient surveys assuring that the patient is satisfied at all times and assuring that the patient room is in a presentable manner, including if needed to place work orders to the maintenance department to assure everything is in working and safe conditions
Assists the Environmental Service Director in the orientation of new employees and provides continuing in-service training for existing personnel on new equipment, new floor techniques & methods and use of bed tracking service
Implements departmental goals, objectives and plans and adheres to departmental policies and procedures
Maintains an inventory of cleaning materials, supplies, and equipment. Responsible for preparation of requisitions for the replacement of depleted stock items and/or cleaning equipment beyond repair
Responsible for spot-checking work progress and activities on a regular basis. Responsibilities include the quality of the work performed, the timeliness of employees performing the work, and for ensuring compliance with minimum standards of quality and quantity
Assists in the compliance and review of the established system for reporting and investigating all incidents that involve illness and injury as a result of environmental services activities. Assists in the preparation of reports of findings with recommendations for corrective action
Conforms to safety standards of the department by using proper safety equipment. Inspects departmental area (s) to ensure the provision for fire prevention equipment and protection and other safety and first aid supplies
A minimum of three years experience in a general housekeeping environment
Knowledge in all chemicals and machines in hospital on a daily basis
Two years in a leadership position
Knowledge of English/Spanish language preferred

Environmental Services Supervisor Resume Examples & Samples

Clear communication skills
Ability to manage in a professional, efficient, and consistent manner
Ability to lead by example
Must be able to provide services appropriate to the age of a customer

Environmental Services Supervisor Resume Examples & Samples

High school diploma or equivalent preferred
Must have a minimum of two (2) years' supervisory experience in a health-care setting
Must have training in environmental control practices and procedures
Must be able to inventory stock and ensure adequate supplies/equipment for staff
Must be able to perform duties as a Housekeeping Assistant as needed
Must be able to effectively manage and operate within budget
Must exhibit excellent customer service and a positive attitude towards patients
Must demonstrate dependable, regular attendance
Must be able to communicate and function productively on an interdisciplinary team
Must be able to read, write, speak, and understand the English language

Environmental Services Supervisor Resume Examples & Samples

Candidate must have High School Diploma or GED and six week Leadership Development course
5 years Housekeeping Supervisory (healthcare preferred) experience
Be able to lift, pull, and push up to 50 pounds

Environmental Services Supervisor Resume Examples & Samples

Conduct frequent inspections of all public areas of the casino in order to maintain a high standard of cleanliness and complete inspections and reports as required
Ensure that all work is performed in accordance with the outlined job procedures
Remain involved with the hourly happenings of the shift
Complete all projects assigned by the EVS Manager
Report facility problems and requires preventative maintenance
Schedule the workforce assigned to the shift to ensure all sections and areas are adequately covered
Maintain a strict Key and Radio control using proper records as directed
Ensure all equipment is working properly
Conduct meeting with all attendants regarding job functions, company promotions, teamwork, and new information pertaining to the company and department
Communicate effectively with all departments within the casino, and all levels of management
Assist in duties related to all departments
Other job related duties as assigned
Knowledge and skill requirements
Must have a thorough knowledge of all cleaning procedures, equipment and supplies
Basic computer knowledge
Excellent analytical problem solving and decision making skills
Minimum of 1 year Environmental Services supervisory experience preferred

Environmental Services Supervisor Resume Examples & Samples

High school Diploma
Three (3) years of custodial operations experience including (1) years of supervisory experience in a large, complex healthcare system; or an equivalent combination of education and experience
Experience with government, regulatory, and industry codes, policies, standards and requirements involving a Healthcare facility such as DEH, CDPH, TJC, OSHA, CMS, EOC hazardous and bio-hazardous waste handling, sterile cleaning procedures, and infection control requirements, codes and policies
Experience developing, implementing, and delivering a variety of training activities to establish and maintain work standards, adhere to health and safety requirements, and to develop competencies and leadership skills among staff
Knowledge of procedures for the proper handling, storage, and disposal of chemotherapy and infectious/biohazards waste
Ability to work effectively under pressures and meet established goals and objectives. Ability to quickly learn operational needs and work collaboratively in a fast-paced, high functioning team
Excellent communication skills with the ability to communicate clearly both verbally and in writing and able to articulate complex ideas for all levels of audiences
CHESP - Certified Health Care Environmental Services professional certification
Demonstrated skill in supervising a diverse, unionized workforce
Proven knowledge of personnel management, labor relations, and demonstrated ability to apply healthcare environment and business judgment, management concepts, and counseling for all personnel on daily operational issues

Environmental Services Supervisor Resume Examples & Samples

Manages labor & material resources effectively to deliver high-quality services and support within the framework of available resources. Accountable for budget performance in area of responsibility; reviews budget performance monthly, implementing necessary corrections to ensure on-budget performance
Manages human resource functions including, in part: recruiting, hiring, orienting, evaluating, counseling and disciplining up to 4 Supervisors and 175 staff. Manages employee worktime and employment data through Kronos/MSS payroll/data system. Functions as liaison between subordinate supervisors and the Human Resources Department. Counsels supervisors regarding employee relations issues, policies and strategies
Conducts and documents regular staff meetings; communicating policy/procedure changes, operational updates, and team problem solving. Encourages and supports staff input to encourage an inclusive work environment
Interacts with customer departments to plan, evaluate and coordinate the activities of the Environmental Services Department. Adjusts programs as necessary to enhance service delivery. Develops and maintains effective working relationships with hospital staff on all levels
Facilitates quality assurance initiatives to monitor service delivery and determine opportunities for improvement. Performs QA inspections & manages supervisory implementation of quality assurance inspection program to ensure compliance and effectiveness. Reviews patient feedback data monthly and quarterly trends, developing recommendations and working with department leadership to identify goals & implement service enhancement interventions
Assesses the work environment, products/equipment, and processes to develop and maintain a safe work environment. Ensures timely completion of documentation relating to workplace safety and employee accidents. Leads the ESD Operational Safety and Health Committee
Performs other similar or related duties as assigned or necessary

Environmental Services Supervisor Resume Examples & Samples

Leadership. Responsible for human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, resolution of employee concerns, disciplinary counseling, terminations and employee morale
Cleaning & Maintenance. Follow a written schedule to complete the approved cleaning process task sheet; dispose of regulated medical waste/trash; set up and/or clean conference rooms and common areas; operate mechanical floor cleaners (as assigned)
Policy & Procedure. Introduces new programs, supplies, equipment and chemicals to staff at monthly meeting. Maintains a workplace that supports the goals and objectives of the organizations image initiatives. This includes the appearance of all staff. Works closely with the trainer to ensure we’re compliant all mandatories surrounding safety and education
Prioritization. Establishes a schedule for project completion, and performs/assists or supervises projects

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