Engagement Associate Resume Samples
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Engagement Associate Resume Samples
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PG
P Gorczany
Piper
Gorczany
69612 Sallie Summit
Detroit
MI
+1 (555) 280 1009
69612 Sallie Summit
Detroit
MI
Phone
p
+1 (555) 280 1009
Experience
Experience
Philadelphia, PA
Engagement Associate
Philadelphia, PA
Herzog, Zieme and McDermott
Philadelphia, PA
Engagement Associate
- Support Engagement Manager and/or Engagement Director in asset management & tracking, report formatting, report auditing, campaign checklist management
- Own and develop strong relationships with client mid-tier management
- Interest in long-term opportunity in online advertising account management, marketing consulting and/or brand management or yield optimization
- Develop and manage community engagement materials, including proposal summaries, briefing documents and analyses of public comment
- Manage all logistical aspects of public hearings and information sessions with the community
- Serve as the MediaMath institutional knowledge hub for clients in your book of business
- Become resident expert at using TerminalOne, MediaMath’s media trading platform, and articulate value proposition to all levels of a client organization
Houston, TX
Associate Engagement Manager
Houston, TX
Yundt-Ruecker
Houston, TX
Associate Engagement Manager
- The role entails directly communicating with AT&T Sales Teams and customers, presenting products and solutions, explaining quotes, and providing contracts
- Manage other functional interactions to support implementations of projects
- Work with the AT&T sales team to configure, quote, and propose solutions
- Having a working knowledge of complete system and the flow of data through the internal system to the customer facing components
- Interacting with Channel Account Managers as necessary to drive results
- Manage day to day project tasks for implementing SPS Commerce Products and Services close of sale through handoff to customer support
- Networking with AT&T’s Business sales segments to generate new leads and close opportunities
present
Detroit, MI
Senior Associate, Organizational Engagement
Detroit, MI
Abernathy-Langworth
present
Detroit, MI
Senior Associate, Organizational Engagement
present
- Contribute to the development and compilation of IC (e.g. developing new and updating old frameworks, methodologies and processes)
- Integrate Lippincott principles, methodologies, frameworks and operational processes in to case work
- Structure project work plans and guide team work flow
- Develop and manage strategically sound content simultaneously for multiple internal and external projects and campaign communications
- Participate in business development activities including presentation development and pitch preparation and delivery
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Collaborate with and guide other consultants and designers to explore alternatives and develop thinking (e.g., informal brainstorming sessions, creative discovery sessions, gathering of firm best practices)
Education
Education
Bachelor’s Degree in Critical Thinking Skills
Bachelor’s Degree in Critical Thinking Skills
University of Arizona
Bachelor’s Degree in Critical Thinking Skills
Skills
Skills
- Support Engagement Manager and/or Engagement Director in leading stakeholders from internal specialty groups and external partners to deliver against value driven account roadmaps. Help manage project progress against agreed timelines and coordinate and control activities to ensure projects are delivered on-time/budget
- Own and develop strong relationships with client mid-tier management
- Understand and communicate relevant new products, features and capabilities as they become available and ensure successful deployment and activation on your clients
- Identify opportunities for upsell to existing clients. Formulate business plans that center on value creation and articulate value propositions MediaMath can offer to the client’s business
- Serve as the MediaMath institutional knowledge hub for clients in your book of business
- Lobby for product initiatives and data/technology/supply integrations that can contribute to the success of the clients in your book of business
- Become resident expert at using TerminalOne, MediaMath’s media trading platform, and articulate value proposition to all levels of a client organization
- Serve as client’s centralized, day-to day point of contact
- Understand and champion client goals by
15 Engagement Associate resume templates
Read our complete resume writing guides
1
Consumer Engagement Associate Resume Examples & Samples
- Social content composition
- Compiling detailed social media and publicity reports
- Communicate directly with clients to determine and address needs
2
Employee Engagement & Volunteerism Associate Resume Examples & Samples
- BA/BS; Masters in related area preferred
- Minimum 2-3 years experience with volunteer management preferred
- Excellent written communication and presentation skills
- Expertise in Excel and Power Point
- Ability to effectively partner with Global Philanthropy team, nonprofit organizations and all levels of employees to execute projects
- Organized and proactive project manager and multi-tasker, comfortable in a deadline-driven, fast-paced environment
- Flexibility and willingness to adapt and change course or focus as needed
- High level of independence, energy and integrity; accepts responsibility and willing to be accountable for designated tasks
- Well-developed strategic thinking, attention to detail and tactical execution skills
3
Associate, Global Consumer Engagement Resume Examples & Samples
- Responsible for conducting weekly calls for the regions to brief new asset requests
- Update global tracker on a daily basis
- Work with creative team on a daily basis to ensure they are aware of daily priorities
- Disseminate assets on a timely manner
- Manage all new launch assets and “online product setup grid”
- Organize all product launch visuals for regions to easily access
- Audit global sites to ensure that the assets are being utilized by retail partners
- Partner with creative and regional teams to optimize email results
- Support the Consumer Engagement team to develop media plans and creative implementation
- Create timelines for all digital, e-commerce and E-CRM programs and partner with creative to implement
- Proactively identify, flag and elevate any timeline issues
- Undergraduate degree, position requires 3+ years e-commerce and project management experience
- Attention to detail, excellent follow-up
- Candidate must possess excellent organization, collaboration and communication skills
- Must be able to work in a fast paced team environment
- Proficient in all Microsoft Applications: Word, Excel, PowerPoint, Outlook
- Knowledge working on a Mac is a plus
- Luxury experience is a plus
4
Client Engagement Associate Resume Examples & Samples
- Assist CBSO with delivery of client service related training and develop local training programs
- Partner with Training Group to provide strategic and tactical training on digital strategy with FAs and their support team
- Assist with digital marketing plan to introduce to client base as well as partner with Complex Risk Officer to assure establishment and maintenance is within firm guidelines
- Educate and participate in client meetings with new FA recruits, their CSAs and clients
- Previous industry experience preferred
- Verbal and illustrative presentation skills
5
Associate Engagement Leader Resume Examples & Samples
- In conjunction with the Engagement Leader, serve as intermediary between assigned insurers and ARS to deliver the Aon Client Promise and provide a distinctive level of service
- With applicable guidance work within the overall Engagement Plan to develop component deliverables, complete implementation tasks as agreed to enable delivery of agreed project benefits in line with agreed overall success measures
- Act as an interface to maximize the value which Aon provides as a channel partner to insurers
- Communicate and facilitate Value Proposition Communication and Awareness Planning Meetings, as appropriate, to ensure project success and escalating risks and exceptions
- Contribute and take action on ideas to enable Aon Inpoint to deliver higher value carrier initiatives
- Contribute to production of external and internal account management deliverables including: QBRS, Reference Packs, Pipeline Opportunities Reporting, Submission Flow Insights Reporting, Office Profiles, Business Planning Packs, GRIP Data Analysis
- Assist our Carrier Clients in daily issues which arise, address questions and requests, and ensure connectivity with Aon Risk Solutions
- Interface with insurers on a weekly/monthly basis in addition to contracted meetings to ensure positive channel partner relationship
- Proactively manage the completion of carrier action items
- Assist the Engagement Leader to deliver on any other required Aon Inpoint services, as requested
- Minimum 3 years’ experience in commercial insurance
- High aptitude to learn new things and work in a fast paced environment
- Proven ability to multitask and exemplary attention to detail
- Ability to manage multiple deliverables and timelines in an independent manner
- Familiarity with industry dynamics and ability to quick capture insurer priorities
- Ability to maintain and develop relationships with insurance executives and Aon internal stakeholders
6
Associate, Engagement Management Resume Examples & Samples
- Support the project engagement team in the set-up, investment monitoring, and system changes for assigned client accounts
- Provide ongoing support to assigned project account in gathering, analyzing, and interpreting accounting and risk management issues
- Serve as a subject matter resource in firm related accounting and risk management systems
- Participate in and facilitate ongoing system enhancements and training
- Minimum of three years of project accounting or analysis; preferably within a professional services environment
- Bachelor's degree in accounting, finance, or business related major from an accredited college or university
- Proficiency with Microsoft Office Suite applications including Word, Excel, and Outlook
7
Engagement Associate Resume Examples & Samples
- Manage all logistical aspects of public hearings and information sessions with the community
- Develop and maintain relationships with key internal and external school and community stakeholders, such as Community Education Councils (CECs), Office of Legal Services (OLS), and Panel for Educational Policy (PEP), Office of Public Affairs (OPA), Division of Family and Community Engagement (FACE), the Division of the Senior Chancellor and School Support and CBOs
- Ensure that ODP’s publications, events and processes are accessible to schools, community groups, and the public, while taking language and other possible communication challenges into account
- Develop and manage community engagement materials, including proposal summaries, briefing documents and analyses of public comment
- Maintain database of school proposals and track the status of activities to ensure compliance with school governance law
- Collect and analyze public comments, and respond to inquiries regarding specific proposals and general District Planning activities
- Serve as a representative for the Office of District Planning in public hearings and other external events, or outreach to CBOs
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one (1) year of experience as described in "1" above
8
Associate Director of Alumni Engagement Resume Examples & Samples
- Bachelor's degree in a field relevant to the position
- Three years' relevant professional experience within a higher education setting
- Strong verbal and written communication skills with the ability to engage professionally with students, alumni, faculty / staff and other internal and external stakeholders
- Excellent interpersonal skills and public speaking ability
- Represent Purdue University and Krannert School of Management in a professional manner focusing on customer service and teamwork
- Ability to work independently or collaboratively in a team environment
- Basic proficiency in following software: Microsoft Office Excel, Microsoft Office Word, Microsoft Office Outlook, Microsoft Office PowerPoint, Internet web browsers
- Valid US or Canadian driver's license
9
Associate Director, Student Engagement Resume Examples & Samples
- Creation of engaged learning co-curriculum, with an emphasis on developing experiential learning that offers students the opportunity to integrate knowledge of their academic discipline, knowledge of self and practical knowledge while addressing challenges facing community organizations, employers, and campus departments
- Develop infrastructure for identifying and managing promising experiential learning collaborations, including matching partners with the appropriate university faculty or staff to implement student experiences and support logistics related to the partnership
- Develop events and supporting materials to support colleagues across campus in implementing effective project-based and skills-based learning within courses and co-curricular programs
- Implement budget for strategic investment in engaged learning initiatives
- Develop strategy for assessment of student engagement programming and reporting engaged learning outcomes and
- Represent Student Engagement on divisional or university committees as assigned
- Supervise the Sr. Coordinator, Student Engagement and Faculty Programs
- Coordinate a group of College Engagement coordinators employed by the Colleges through support from this office
- Master’s Degree AND 5+ years of experience in teaching, curriculum development, co-curricular program development, or training development; OR equivalent combination of education/experience in teaching, curriculum development, co-curricular program development, or training development
- Strong interest in experiential learning, educational technology and student development
- Experience developing curriculum and teaching with an experiential learning focus for college students
- Experience designing or teaching online courses or training
- Knowledge of student development theories and their application
- Outreach or external relations experience
10
Associate, Engagement Set-up Resume Examples & Samples
- Set-up engagements, manage key performance indicators, and work with the engagement team to identify areas of potential exposure
- Manage new clients and existing clients including requesting background checks, Dun and Bradstreet reports, follow-up on possible issues, and draft correspondence
- Submit and review conflict checks and resolutions utilizing KPMG’s client engagement database
- Prepare work papers, invoices, and closure letters for client
- Review documents submitted during the set up process and making any necessary edits per risk management guidelines
- Produce various financial reports and conduct utilization analysis, expenses analysis, hour/expense monitoring, and analysis of revenue reports
- Minimum five years of administrative or related work experience; preferably within a professional services firm or similar environment
- Experience using internet research tools and database management
11
Associate Engagement Specialist Resume Examples & Samples
- Ability to manage multiple tasks and small projects simultaneously
- Ability to interface effectively with clients (preferred-not mandatory)
- A do-er mentality and comfortable working independently
- Help develop repeatable implementation plans to consistently and efficiently deliver against company, team, and individual goals critical to various projects
- Implement foundational elements of the Eze product suite
- Bachelor’s Degree from a competitive undergraduate university
- Ability to manage multiple tasks and small projects across multiple clients at the same time
- Strong organization skills and must be detail oriented
- Must be able to effectively manage expectations on deliverables to Engagement Manager
- Ability to understand key interdependencies and impact of work
- Ability to interface effectively with internal clients
12
Engagement Associate Resume Examples & Samples
- Support Engagement Manager and/or Engagement Director in leading stakeholders from internal specialty groups and external partners to deliver against value driven account roadmaps. Help manage project progress against agreed timelines and coordinate and control activities to ensure projects are delivered on-time/budget
- Identify opportunities for upsell to existing clients. Formulate business plans that center on value creation and articulate value propositions MediaMath can offer to the client’s business
- Serve as the MediaMath institutional knowledge hub for clients in your book of business
- Lobby for product initiatives and data/technology/supply integrations that can contribute to the success of the clients in your book of business
- Own and develop strong relationships with client mid-tier management
- Serve as client’s centralized, day-to day point of contact
- Understand and champion client goals by
- Bachelor’s degree; (Preferably in quantitative discipline Mathematics, Economics, Engineering, Statistics, Physics, etc.)
- 1-3 years of experience in online advertising account management, marketing consulting and/or brand management or yield optimization
- Strong communication skills; personable; charismatic
- Knowledge of the online media business and underlying technology and research
- Diligent work ethic. Must be self-motivated and able to take the initiative to get the job done
- Comfortable working in a fast-paced, demanding, and fun entrepreneurial environment
13
Associate Director, Alumni Engagement Resume Examples & Samples
- Manage Thunderbird’s Alumni Mentor program, including: recruitment and onboarding processes for mentors (alumni) and mentees (students); liaising with the Career Management Center and the Thunderbird Executive Leadership Council to develop programming for mentors and mentees as well as the execution of the program
- Coordinate alumni communications, including working with the Marketing and Communications team on the annual Thunderbird Magazine, developing the monthly Thunderbird Alumni newsletter, and the creation and management of daily feeds on alumni social media sites
- Responsible for planning regular alumni events both on and off campus, including monthly alumni webcasts, alumni speaker series, the executive lecture series, Chapter gatherings, assisting with the Thunderbird Executive Leadership Council meetings, as well as other annual special events including reunions
- Connect alumni, current students and prospective students to alumni chapter leaders and alumni in specific markets, functions, industries and companies
- Serve as the Alumni office primary database management point of contact, responsible for working with all members of the team on database reports and working to provide analytical analysis of alumni engagement
- Conduct campus tours for alumni
- Answer incoming queries (by phone and email) from alumni
- Assist in coordinating local events with chapters, changes in chapter leadership, mailing of materials to chapters, etc
- Participate in monthly chapter conference calls
- Organize and promote alumni networking events for incoming and current students
- Evidence of a Bachelor's degree
- Evidence of being a Thunderbird Alum
- Experience in presenting, communicating and engaging relevant stakeholders (Alumni, Staff, students, etc.)
- Experience in alumni relations or sales/marketing/customer-focused roles. (4-6 years)
- Experience in think critically, strategically, and creatively about the alumni engagement process
- Evidence of effective written and oral communication skills
- Experience working with Customer Relationship Management systems, as well as strong computer literacy and familiarity and comfort with spreadsheets and databases
- Evidence of a member of both virtual and volunteer teams to reach goals
- Experience in working with a global, geographically diverse constituency
- Experience in engaging globally with and without face-to-face/in-person meetings
14
Associate Engagement Specialist Resume Examples & Samples
- Use the Eze Algo Plug-in Management Studio to update and build new algorithmic trading tickets for Eze’s sell-side clients
- Work on ATDL algos and manage development of traditional algos
- Coordinate deployment of Algo ticket changes to Eze’s buy-side client base, taking into account the different unique needs of specific clients
- Work with Clients and External 3rd Parties to determine the scope and requirements for Algo integrations
- Demo new Algo products to clients
- Internally and externally certify new and updated Algo tickets
- Foster relationships with our sell-side clients in both a business and technical role
- Certify new workflows and products for EZE OMS and EMS platforms including Inbound and Outbound FIX connections
15
Associate Director, Online Engagement Resume Examples & Samples
- A Bachelor’s Degree and 2-5 years of experience or equivalent combination of education and experience required. Experience in alumni relations or development desired
- Demonstrates a high level of comfort with technology and willingness to learn the functionality of new platforms
- Ability to gather and articulate user requirements between functional and technical staff
- Demonstrated project management, presentation and communication skills
- Demonstrated knowledge of CMS platforms, Office Suite and Adobe Creative Suite preferred
- Experience in serving volunteer organizations and understanding of volunteer perspective
- Must be detail oriented and able to handle multiple projects simultaneously
- Understanding of international cultures and heightened diplomacy skills; confidence and maturity to work with senior business alumni and faculty
- Effective at handling international and domestic relationships remotely
- Must be willing to work occasional evenings and weekends
- Valid driver’s license required
16
Senior Engagement Associate Resume Examples & Samples
- Become resident expert at using TerminalOne, MediaMath’s media trading platform, and articulate value proposition to all levels of a client organization
- Understand and communicate relevant new products, features and capabilities as they become available and ensure successful deployment and activation on your clients
- Experience with marketing campaign design, campaign management, and analysis preferred
- Strong analytical skills. Must be comfortable with MS Excel, data analysis, and internet technologies
- Effective time management skills – ability to prioritize and meet deadlines
- Excellent listening, negotiation, presentation, written and verbal communication skills
- Strong consultative sales skills, personable, charismatic
- Must be able to travel 10 - 20% of the time (frequent day trips, semi-regular overnights required)
17
Associate Director, Executive Engagement Resume Examples & Samples
- Engagement Strategies—Create an integrated strategic engagement plan to include all high-level engagement opportunities across Kellogg for donors and prospective donors. Create engagement and giving opportunities for legacy alumni. Work across Kellogg with Kellogg Senior Leadership to understand programmatic components of the school in addition to ongoing initiatives and projects to create robust inventory of engagement opportunities for alumni. Conceptualize events and opportunities for cultivation and recognition of top donors and prospective donors
- 5+ years' experience in related setting, preferably in an educational setting
- Experience working in high-performing development operations
18
Engagement Associate, Oss&s Resume Examples & Samples
- Manages communications to family support coordinators, family leadership coordinators, language access coordinators, and parent coordinators via Principals’ Weekly and Field Support for Schools. Vets family-facing messages related to flyers for families, admissions procedures, requests for testing, data systems for parents (e.g., NYC Schools Accounts), language access, conferences, school registration, PA/PTA elections, and Community Education Councils
- Advises leadership and Central Office staff on large-scale, citywide communication policy planning to schools and families; responsible for ensuring that there is a lens for successful implementation in schools and for how information will be received by families and students (when applicable)
- Supports the development and management of online tools, including the Principals’ Portal and the Principals’ Calendar, to communicate and manage family and community related tasks and events and policies related to supporting families and increasing engagement
- Manages the uploading and dissemination of family-facing documents referenced in Chancellor’s Memos and other publications
- Reviews and provides feedback on documents and resources that will be shared with families and communities through DOE communication channels
- Supports superintendent team members who coordinate family engagement work throughout NYCDOE school districts
- Creates systems for collecting and analyzing data regarding the volume, content, submitters, and recurrences of items, in order to inform communications policy
- Classifies, tracks, and reports on workflow by content area, e.g., family and community engagement, special education, etc
- Supports the development of presentations and training for principals, field and central staff regarding Pweekly online, principals’ calendar, and principals’ portal
- Supports the development and dissemination of policy guidance and protocols related to communications and school workflow management
- Advises DOE divisions on timing project sequencing and prioritization across the DOE
- Conducts research on how subscribers and submitters use weekly publications, and uses responses to inform decisions in the creation of the PWeekly Online tool
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1"or "2"above. However, all candidates must have at least one year of experience as described in "1"above
19
Associate Business Engagement Manager Resume Examples & Samples
- Works with business engagement manager on overall customer satisfaction for specific business area(s) and assists in managing the full value chain of IT activities and service level commitments on behalf of the customer
- Engages in the business area’s strategic planning, conducts needs analysis and business risk assessments
- Assists in creating the functional portfolio of IT investments to deliver optimal business value to the organization aligned with the IT architecture and strategy
- Creates and maintains strong relationships with IT customers and IT peers (e.g. Project Management Office, Delivery, etc.), drives collaboration between IT and the business and serves as the IT point of contact for a specific business area(s)
- Represents and promotes IT capabilities, identifies specific business and technology opportunities to enable the customer’s business (IT, business process improvement, innovative process reengineering) and collaborates with the IT customers to define the business value of such opportunities
- Responsible for new project proposal development and project mobilization activities aligned with business area IT strategy
- Understands the IT customer’s business, company direction, emerging technologies, and how competitors and best-in-class companies use technologies and brings creative ideas to CHD on how to leverage technology to a greater extent
- Leads functional projects, programs or initiatives
- Promotes business area understanding and adoption of IT processes/tools and standards
- Bachelor’s degree from an accredited institution in Computer Science, Business, or Engineering or equivalent work experience is required; graduate degree preferred
- 5 years of Information Systems experience managing information related technologies and resources, especially in the applications area or 6 years of experience with advanced degree or equivalent
- Prior experience in account management or relationship management functions preferred
- Prior experience with strategic planning preferred
- Experience in the following areas/disciplines: IT project management, Business Case Development, Vendor Management, Portfolio Management
- Specific business area knowledge and relevant technology experience (e.g., supply chain) as appropriate for the specific role
- Experience in working in a matrixed organization
20
Associate, Client & Prospect Engagement Resume Examples & Samples
- 2+ years work experience in a digital marketing role
- Hands-on experience with email and social media marketing
- Experience in metrics management, with the ability to synthesize and explain complex information clearly and simply
- Solid project management skills; ability to handle multiple projects at the same time
- Superior writing and PowerPoint skills including a pristine attention to detail
- Strong interpersonal, collaborative and team skills
- Prior financial services work experience preferred
- Marketing automation, CRM, or analytics experience strongly preferred
21
Associate Director, External Engagement Resume Examples & Samples
- Manage a multiyear outreach plan for the advancement program that considers various audiences and programs (e.g., campaign programming, principal donor programming, regional major gifts programming, international programming, etc.)
- Manage detailed project plans for all advancement events
- Serve as the advancement liaison, representing advancement, to the alumni relations events team
- Work as part of the Donor Relations team and manage select stewardship and engagement projects
- Create partnerships with advancement program managers to represent and manage outreach for all advancement teams
- Execute ad hoc event programming when needed
- Travel as needed for regional programming
22
Associate Director of Graduate Student Engagement Resume Examples & Samples
- Responsible for setting forth plans aligned with TGS strategic initiatives related to enhancing the graduate student experience and engaging graduate students throughout their educational experience
- Identify emerging areas of focus and need for graduate students, and assemble discussion with key administrators to create and implement mechanisms for continuous improvement
- Develop and implement processes that optimize administration of standard operating procedures, including, Orientation, Day-Out, Night-Out, etc; create mechanisms to streamline annual events and integrate new initiatives and events; ensure information is accurately presented on the web and through email communication
- Responsible for the annual review of student life related policies and procedures; works collaboratively with TGS and NU student facing units to ensure creation and distribution of cohesive information related to student life for graduate students
- Administer programs, services and university resources relevant to the graduate student population including: housing / residential life, counseling, grievance, work/life, etc. Serve as key graduate school partner with the relevant university offices to ensure coordination and utilization of appropriate university resources and offices
- Maintain a functional knowledge of student conduct policies, and advise individuals accordingly
- Serve as an advocate for students in crisis or conduct matters; work closely with TGS & NU student facing units to review and address student crisis and conduct cases; work closely with program and faculty leadership to address student life concerns
- Participate in student retention activities and programming
- Supervises team; select, train, evaluate and oversee the professional development and advanced training of staff in alignment with organizational purpose and objectives
- Successful completion of a full course of study in an accredited college or university leading to a master's or higher degree; OR appropriate combination of education and experience
- Minimum 7-9 years’ experience of work in higher education, counseling, or related field is required
- Proven leadership and teamwork skills
- Exhibits high communication proficiency including one-on-one advising, public presentations and written communication
- Ability to exercise a high degree of judgment and diplomacy and an impeccable commitment to confidentiality is required
- Demonstrated ability to think at both the detailed and big picture levels
- Demonstrated ability to provide counsel to individuals in distress and successfully. resolve crisis situations
- Advanced skills in relationship management
- Skilled in developing systems to record and track quantitative and qualitative
- Customer service-oriented
- Demonstrated ability to build and sustain professional relationships and networks
- Strong problem-solver and critical thinker
- Ability to navigate a complex environment and anticipate the needs of leaders
- Ability to manage time and resources appropriately
- Master degree in counseling, psychology, social work, higher education, or related field
- Experience working with academic professionals in a higher education organization
- Experience working in student life in higher education
- Familiarity with Northwestern University and its organizational structures, processes and procedures is preferred
23
Associate Engagement Manager Resume Examples & Samples
- Identifying, interpreting, and delivering key insights in customer data to thorough routine analysis, reporting services, and client feedback
- Conducting routine meetings with clients to ensure ShopperTrak is meeting clients’ existing and future business needs
- Managing client accounts as assigned and serving as the primary contact with a high degree of integrity at all times
- Educating clients on the functionality and applicability of ShopperTrak’s products, services, and business intelligence
- Recognizing up-sell possibilities to new products by understanding the customers’ needs and following through with internal partners to take action
- Contributing to the maximization of revenue potential for both ShopperTrak and its customers
- Championing customers’ business needs through ShopperTrak’s business processes in the most efficient and effective means
- Facilitating resolution of customer complaints, directing customers to internal resources as appropriate, but remaining as primary point of contact to manage accounts
- Having a working knowledge of complete system and the flow of data through the internal system to the customer facing components
- Working with the Associate Engagement Managers to deliver accurate and actionable data per the Client Roadmap
24
Associate Athletics Director for Engagement Resume Examples & Samples
- Oversight of game day operations including pre-event and in-game promotional activities
- Serve as a member of the Athletics external relations executive team
- Develop internal and external strategic communications plans
- Represent Baylor as a key spokesperson for Athletics in handling media representative inquiries
- Be willing and able to work evening and weekends as needed
- Experience a mission driven organization based on a strong Christian commitment (baylor.edu.about)
- Experience Baylor athletics with reduced admission or free access to athletic events
25
Senior Scientific Engagement Associate Resume Examples & Samples
- Healthcare degree required (e.g. – PharmD, MD, Nurse, or any other health care related degree)
- Minimum of 2 years of industry experience required
- Strong scientific background required
- Experience developing and delivering effective educational and scientific communication required
- Experience of collaboration in scientific research and education required
- Strong inter-personal and partnering skills required
- Above average presentation skills required
- Up to 25%domestic travel required
- This position is required to be based in Skillman, NJ.R&D
26
Associate Director for Student Engagement Resume Examples & Samples
- Network with administration and student affairs departments on campus
- Participate in and contribute to state, regional, and national professional associations
- Network with student affairs and housing departments from other universities
- Assist in a variety of Housing & Dining Services initiatives and programs as needed
- Complete additional duties as assigned to meet departmental and university needs
27
Millennial Engagement Associate Resume Examples & Samples
- Develop YU’s platform for engaging millennial donors and recent alumni through strategic events, enhancing the Annual Fund’s social media presence, online giving, and face to face interaction, with the goal of building a pipeline of next generation donors
- Manage a portfolio of prospects and solicit donors capable of making gifts up to $2,500
- Develop YU’s student philanthropy program, including working with the Office of Student Life, volunteer management, educating students about philanthropy and spearheading the Senior Class Gift project
- Assist with event management, including YU Shabbat programs and other fundraisers
- Perform other tasks as needed
- 2-4 years of experience, may include experience as a student working in a related function
- Creative thinker, an understanding of millennial engagement, social media platforms and digital marketing strategies desired
- Familiarity with Yeshiva University and its mission is a plus
- The position requires someone willing to work occasional evenings and weekends
- Ability to work as part of a team and strong interpersonal skills
- Familiarity with Microsoft Word and Excel
28
Client Engagement Associate Resume Examples & Samples
- Assist RBSO with development and delivery of Regional client service related training programs
- Assist in driving firm-wide initiatives throughout the Region
- Partner with the Field Training Group to provide strategic and tactical training on Digital strategy with FAs / PWAs and their support teams
- Assist with digital marketing education and serve as a subject matter expert on Cash Management and digital related activities for CBSOs and Coaches
- Occasional travel to offices throughout the Region to promote client service and delivering the full firm resources
- Assist CBSOs with troubleshooting issues related to Cash Management activity and delivering the full firm
- Partner with Regional Cash Management Specialists and Regional Relationship Coordinator to educate/train the field and identify areas of opportunity within their Region
- Work with Complex Coaches to drive key communications and share best practices as it relates to Cash Management and Digital engagement
- Proficient in Microsoft Excel and PowerPoint
29
Associate Engagement Specialist Resume Examples & Samples
- Support engagement survey action planning including; project plans, status reporting, coordinate, plan, execution
- Work collaboratively with Marketing team on internal employee communication for all matters related to employee experience
- Write high-quality communications that adhere to brand standards and style guidelines. Working with communications team members, provide quality control of documents/messages produced by the organization, ensuring consistency of style, tone and grammar throughout all writing and editorial projects
- Support and maintain the employee engagement programs and initiatives to support organizational goals and culture including with management and SMEs and apprise them of information
- Responsible for content consistency of message and alignment to overall company and HR strategy
- Assist with the establishment and maintenance of measurement standards to provide meaningful information that will guide continual improvement and further increase employee engagement, satisfaction and retention. This also includes soliciting feedback and input on internal communications and recommending new systems and vehicles to improve the quality, consistency and timeliness of information
- Encourage the adoption of relevant social media best practices into the corporate culture and support the company’s internal social media related engagement projects
- Support and coordinate with Human Resource Business Partners with departmental employee engagement programs initiatives
- Act as central Human Resources communications point for all Associate Engagement Communications including weather incidents, alerts, benefit enrollment, compliance training, Talent Acquisition, Talent Management, and Total Rewards communications, etc.; This individual will also assist MedNet recognition team in establishing a strong culture of recognition
- Research data to identify opportunities to improve employee engagement and work with relevant parties and business units to implement changes including employee engagement survey results
- Stay informed and aware of organizational operations and initiatives and identify areas where additional internal associate engagement communication is needed (and serve as point of contact for suggestions from other staff), and develop a plan to meet those needs; and
- Support and assist Human Resource Business Partners to collaboratively help to build engagement teams within the cross functional areas
- 4+ years of combined corporate communications experience, preferably focused on corporate or internal communications, employee engagement and Human Resources
- Must have an eye for detail and possess the writing and grammatical skills necessary to develop content that requires little or no editing includes streamlining Intranet content experience preferred
- Ability to tell a great story by clearly and effectively articulating thoughts and ideas
- Proven experience with delivering impactful employee experiences through effective communications and internally facing events or engagements
- The ability to handle tasks independently, as well as with a team, and to effectively communicate with a range of individuals, from senior managers and affiliated partners to team members
- Excellent listening, creative thinking and interpersonal skills, including the demonstrated ability to establish and maintain relationships and build influence with people internally and externally
- Must have high energy, a strong customer client-service orientation, positive attitude and be self-motivated to complete assigned projects, as well as stay abreast of new technology and master new techniques
- Knowledge of tools, processes and working with various communications platforms, including print and digital
- Ability to think outside the box to create innovative ways to communicate with employees that reflect the company culture
- Proficient with MS Word, MS PowerPoint, and Outlook; and
- Writing samples may be requested
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Associate Director, Client Engagement Resume Examples & Samples
- Effectively manage utilization of Client Engagement Managers and track overall status across a portfolio of client projects assigned to a select Client Engagement team/region
- Work with Engagement Managers on a day to day basis to ensure that client projects are completed on time, risks are identified and mitigated effectively, and operational constraints are addressed in a manner that supports superior client service
- Serve as primary escalation point for Client Engagement Managers for day to day project issues, and meet with clients onsite as needed
- Collaborate on building key business processes with other leaders across Engagement & Client Service
- Coach and train Client Engagement Managers to build knowledge and talent across the team
- Accountable for day-to-day team performance and deliverables
- Analyze operational reports and provide insights to team to improve performance
- Manage team performance by providing actionable tasks and measurable performance targets
- Coach direct reports on a 1-1 basis in order to prepare them for greater levels of responsibility
- Assist with recruiting process and ongoing resource management
- Collaborate with colleagues on internal, projects geared toward enhancing Client Service
- Bachelor’s Degree with 5 - 8+ years of project management and client facing experience
- Understands key objectives of the business and how their teams’ performance impacts overall company goals
- Able to plan and organize work, with keen attention to detail, and assign client project work to team members, as appropriate
- Possesses strong written and verbal communications skills and is able to interact effectively with both clients and internal stakeholders
- Recognizes the hierarchy and culture of Eze and assigned client organizations and is able to collaborate effectively with all key decision makers
- Demonstrates appropriate judgement and is able to address day to day project issues in a timely and effective manner
- Ability to actively engage staff to address retention and performance issues in a timely manner
- Shares a genuine concern for peers and subordinates and is willing to train and mentor colleagues in support of overall business success
- Capable of performing in an environment of operational constraints and conflicting priorities
- Working knowledge of 2 - 3 product lines
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Engagement Associate Resume Examples & Samples
- Support Engagement Manager and/or Engagement Director in asset management & tracking, report formatting, report auditing, campaign checklist management
- Become resident expert at using TerminalOne, MediaMath’s media trading platform
- Interest in long-term opportunity in online advertising account management, marketing consulting and/or brand management or yield optimization
- Strong analytical skills. Must be comfortable with MS Excel, data analysis, and associated technologies
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Employee Engagement Associate Resume Examples & Samples
- Plans, implements and maintains the Employee Engagement initiatives at the local site of responsibility
- Coordinates with Vendors, Suppliers, Finance and Purchasing/Admin. Team for potential company promotional items for Employee Engagement projects within a given budget at the local site/s of responsibility
- Gathers feedback obtained through post event surveys and analyze/provide a plus-delta debrief of the project
- Maintains and mobilizes Employee Engagement Champions and TRC Ambassadors before and after every initiative implemented at the local site & regional level of responsibility
- Supports regional level of activities by being the main POC for the site on implementation and logistics
- Responsible for Brand Display within site – CX360 is branded effectively in the Site
- Ensures Rewards & Recognition program effectiveness
- Supports external job fair events for Recruiting/ Sourcing
- Ensures Corporate Social Responsibility programs are deployed within local site of responsibility
- Contributes to Results Newsletter at Site level
- Communicates the Perks Partnership Program of the Company within the local site
- Supports other departments in hyping up their announcements/communications
- Assists in allocating the Employee Engagement budget for the site of responsibility across the activities and events to be implemented
- Bachelor’s Degree in Communication Arts, Marketing, Design and Arts, HR or any related field
- At least 1 year experience in events management is a plus; Call Center background
- Experience in public relations, events management or equivalent
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Associate Vice Provost for Global Engagement Resume Examples & Samples
- Experience and demonstrated ability to work effectively with representatives from international universities and agencies as well as the private sector
- Experience and understanding of international development projects and entrepreneurial projects that involve a variety of stakeholders
- Experience in policy development and analysis
- Experience in quantitative analysis
- Experience writing proposals
- Effective verbal and written communication, organizational, supervisory, problem-solving, analytical and supervisory skills
- Effective computer skills
- An ability to work with the big picture while not losing sight of the details
- Ability to exercise diplomacy and tact
- Ability to work under pressure and meet tight deadlines
- Knowledge of USC policies, faculty and student procedures and functions, as well as other administrative units’ policies, practices, and systems and be capable of providing interpretations and advising on these policies preferred
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Associate Engagement Specialist Resume Examples & Samples
- Implement core components of the technology stack in support of buy-side clients of the Eze Product Suite
- Manage multiple tasks and projects simultaneously
- Work collaboratively with diverse stakeholders, both internally and client-side, to communicate technical details and facilitate project completion
- Help develop repeatable processes to consistently and efficiently meet client needs and deliver against company, team, and individual goals
- Strong organization skills and detail oriented approach to problem solving
- Must be able to effectively manage expectations on deliverables
- Ability to communicate effectively with clients and internal teams
- Preferred Qualifications
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Associate Engagement Specialist Resume Examples & Samples
- Implement and configure Eze Software’s product suite with a focus on Trading modules
- Manage multiple small projects and tasks related to medium to large scale projects
- Respond to change requests initiated by clients and internal teams within defined SLA
- Maintain current status updates for projects
- Focus on learning trading workflows, asset classes and market intricacies
- Daily communication with both buy side and sell side clients
- Help refine implementation plans to consistently and efficiently deliver against company, team, and individual goals critical to various project
- Experience with or a desire to learn the FIX protocol (Financial Information Exchange) and/or electronic trading
- Exceptional written and verbal communication skills required
- Strong organization, time management and prioritization skills
- Ability to navigate relational databases, Windows server environments and experience learning new technical tools
- Ability to understand key inter dependencies and impact of work
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Associate Engagement Specialist Resume Examples & Samples
- Implement and configure Eze Software’s product suite with a focus on Operations and File-based integrations
- Manage multiple small projects and tasks related to small and medium scale projects
- Experience with or a desire to learn about the Investment Lifecycle with a focus on securities settlement, custody and reconciliation or middle/back-office operations
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Associate Client Engagement Specialist Resume Examples & Samples
- You will need to provide phone, text, and email support to consumers and agents in an effective manner via provided tools
- You will continually focus on deepening customer relationships by providing extraordinary support
- You will provide feedback in order to improve overall customer happiness
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Senior Associate, Organizational Engagement Resume Examples & Samples
- Integrate Lippincott principles, methodologies, frameworks and operational processes in to case work
- Supervise the development and implementation of innovative strategies, vehicles and communication solutions that exceed client expectations
- Develop and manage strategically sound content simultaneously for multiple internal and external projects and campaign communications
- Quickly pick up skills and knowledge in new areas, leveraging the client and firm resources effectively
- Collaborate with and guide other consultants and designers to explore alternatives and develop thinking (e.g., informal brainstorming sessions, creative discovery sessions, gathering of firm best practices)
- Structure project work plans and guide team work flow
- Effectively communicate with, and present to, both internal case teams and external client teams
- Play a significant role in formal and informal client strategy work sessions and presentations
- Effective in facilitating and leading senior client teams through a co-creative planning session
- Help motivate, develop and direct junior staff
- Act as an advisor to junior team members
- Help manage client expectations and serve as a trusted advisor
- Build productive client relationships
- Work under minimal supervision
- Manage case team resources (e.g., talent, IC, budget)
- Contribute to the development and compilation of IC (e.g. developing new and updating old frameworks, methodologies and processes)
- Participate in business development activities including presentation development and pitch preparation and delivery
- Participate in recruiting initiatives as necessary
- Communicate case updates and status to Partner and Senior Partner stakeholders
- Minimum 7+ years strategic communications experience
- Graduate degree or equivalent welcomed but not necessary
- Demonstrated experience working at or for a Fortune 500 company (or equivalent), consulting firm or agency
- Internal communications and branding experience with a focus on leadership development and culture
- Client management experience
- A passion for problem solving, creative expression and improving the way companies relate to their employees
- An analytical and rigorous approach to finding solutions and a flexibility in applying them
- Demonstrate a high emotional intelligence and understanding and empathy for human behavior and organizational psychology
- Excellent verbal/written communication, facilitation and presentation skills
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
- Commitment to excellence and high standards
- Highly motivated, dynamic and empathetic leader
- Willingness to travel, including internationally
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Associate Engagement Specialist Resume Examples & Samples
- Execute high-quality deliverables with minimal guidance in a fast-paced, client-facing environment
- Translate client business requirements into product configurations and workflows
- Complete projects for new and existing clients including, but not limited to, product implementations, upgrades, workflow changes, and system training
- Collaborate effectively with clients as well as members of other teams when executing multiple platform projects
- Analyze best practices and contribute to current process improvement
- Bachelor's degree in Accounting, Finance, or Computer Science related subject
- 0-2 years of experience working in the finance or technology industry
- FinTech experience preferred but not required
- Familiarity with SQL and Web Services a plus
- An understanding of project management/project lifecycles
- Ability to produce results and manage multiple projects within tight deadlines
- Willingness to work as part of a team
- Have self-discipline and be able to manage own time and resources
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Associate Director for Advancement & External Engagement Resume Examples & Samples
- Lead, direct and develop the Manager of Communications and an Administrative Assistant
- Advanced or Master’s degree in philanthropy, public affairs,public administration arts administration, African American studies, or other relevant fields
- Minimum of 5 to 7 years of fund-raising experience, preferably at the senior level and in a cultural institution
- Proven track record cultivating, soliciting, and stewarding various donor constituencies
- Curious and well read; creative, knowledgeable, and conversant in history as well as contemporary arts, culture, and politics
- Outstanding interpersonal, oral, and written communications skills, including the ability to work effectively with the public. Experience and willingness to speak publicly
- Ability to work well under pressure with judgment, accuracy, and attention to detail
- Ability to maintain effective working relationships with people from diverse backgrounds
- Familiarity with working among influential, well-known individuals and high-level donors
- Ability to work in collaboration with a range of institutions: cultural, nonprofit, private, and others
- Subject area expertise or educational background in any of the following: African American History/Studies/Literature, Africana Studies, or cultural studies strongly preferred
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Associate Director, Alumni Engagement Resume Examples & Samples
- 4 years development, higher education administration, or the equivalent experience is required
- Master’s degree in higher education administration or related field
- 3-5 years of professional experience in planning and implementing events and/or experience advising student organizations
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Product Engagement Associate Resume Examples & Samples
- Communicate effectively in visual, oral, and written form
- Apply current research and theory to the practice of instructional desing
- Update and improve one’s knowledge, skills, and attitudes related to instructional design and related fields
- Design curriculum, program, and needs assessment
- Select and use a variety of strategies to determine instructional content
- Analyze characteristics of existing and emerging technologies in their use in an instructional environment
- Select, modify, and create design and development models appropriate for given projects
- Design instruction that reflects an understanding of the diversity of athena’s teaching and learning philosophy
- Plan and manage instructional design projects
- Promote collaboration, partnerships, and relationships among the participants in design projects
- Design instructional management systems
- Provide effective implementation of instructional products and programs
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Associate Director, Industry Engagement Resume Examples & Samples
- Occasional evenings and weekends may be required
- Must have access to reliable transportation
- Thorough knowledge of basic concepts, principles, and procedures of building and maintaining effective relations with alumni, internal and key constituencies
- Thorough knowledge of the campus, its mission, goals, objectives, programs, achievements, infrastructure and issues of concern
- Thorough written, verbal and interpersonal communications, tact and political acumen to effectively represent the campus
- Thorough research, analytical and critical thinking skills, including sound judgment and decision-making skills and skill to correctly identify real and potential problems, advising management as required, and proposing effective strategic resolutions
- Skill in project management, including event planning and meeting deadlines. Demonstrated skill to exercise effective control of situations or events in the absence of higher authority and ability to make recommendations or decisions that affect office operations and activities
- Graduation from college with a major in business administration, economics, statistics, educational administration, political science, or an allied field, and four years of experience in administrative analysis or operations working as a project manager, business development or marketing manager, customer service or sales manager or other high technology industry team manager; or an equivalent combination of education and experience
- Demonstrated skill in researching and evaluating information, preparing concise, well-organized reports, summaries, correspondence, policy documents and personalized letters, often for C-level executives. Possess technology literacy across disciplines to understand company research and recruiting interests
- Proven experience in the full spectrum of business development of corporate partners including critical analysis, management of academic/corporate relationships
- Broad knowledge, understanding, and experience working across all major regions of California, especially San Diego, the Bay area, and Los Angeles
- Ability to analyze quantitative and qualitative data, and to develop and publish reports for external constituencies
- Knowledge of the principles and practices of public relations to provide direction to special programs for outreach to prospective and existing alumni
- Demonstrated working knowledge of accounting principles and practices and experience in drafting and overseeing a program budget
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Associate Client Engagement Specialist Resume Examples & Samples
- Own It
- Winning is Fun
- Act with Integrity
- Turn on the Lights
- Move Fast, Think Big
- ZG is a Team Sport
- You will need to connect consumers with professionals through provide phone, text, and email in an effective, efficient and quality manner via provided tools
- You will be collaborating with business partners and colleagues in a fast-paced team environment
- You will continually focus on deepening consumer relationships by providing extraordinary and efficient quality
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Associate Engagement Manager Resume Examples & Samples
- Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables
- Consistent engagement of team members and customers, demonstrating delivery excellence
- Manage day to day project tasks for implementing SPS Commerce Products and Services close of sale through handoff to customer support
- Act as information broker by directing and translating communication to/from team and customers
- Demonstrate proficiency in service delivery managing multiple projects
- Manage other functional interactions to support implementations of projects
- Monitor work-flow requirements to meet timelines and quality expectations
- Ensure quality standards and metrics are being consistently applied in the implementation
- Demonstrate the ability to proactively prioritize needs and effectively coordinate resources
- Ongoing documentation of Engagement Management departmental process and playbook with additional departmental responsibilities as assigned
- Be an advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement
- Keep Engagement Manager for the project informed of project status, communications, commitments and deliverables
- 4-year bachelor’s degree required
- 5+ years project and customer manager experience required
- Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation
- Strong problem solving & analytic ability
- Quality focused; detail oriented; ability to prioritize and multi task
- Proven ability to handle multiple projects
- Computer proficiency in Microsoft office suite including MS Project
- Excellent organizational skills and written/oral communication skills
- Experience coordinating projects in a technology based service organization desired
- Ability to lead teams and achieve goals without direct authority over personnel
- Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment
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Associate Engagement Manager Resume Examples & Samples
- To identify, develop, and maintain strategic relationships primarily within AT&T's Business sales channels with a focused purpose of educating and networking with AT&T to generate qualified opportunities for AT&T’s NI Solution Center, while also selling routing solutions to new and existing customers through consultative selling practices
- The role entails directly communicating with AT&T Sales Teams and customers, presenting products and solutions, explaining quotes, and providing contracts
- A wide degree of creativity and latitude will be necessary to adapt and conform within the progressively evolving telecommunications/datacommunications industry to provide high value support to AT&T while promoting and selling routing solutions
- Consistently attain or exceed monthly quota
- Maintain a database of opportunities for funnel and forecast reporting
- Networking with AT&T’s Business sales channels to generate new leads and close opportunities
- Extrapolate pertinent information from all data gathering sessions to formulate and engineer the best available solution for the customer's needs
- Effectively utilize engineering resources and processes to design and present solutions to customers
- Work with the AT&T sales team to configure, quote, and propose solutions
- Present solutions and designs via web-conference to customers and AT&T sales teams
- Interacting with Channel Account Managers as necessary to drive results
- Preparing, processing and ensuring accurate completion of contract documents
- Handling inbound customer and AT&T sales team calls and engaging resources to solve problems
- BS/BA Degree is preferred
- Strong sales ability, problem solving skills, and responsiveness
- Energetic and positive attitude
- Successful consultative sales experience with a demonstrated record of success
- Previous technology based inside sales experience
- Working knowledge of data communications and/or network services marketplace
- Desire to thrive in a high energy, quota driven, and evolving sales environment
- Willingness to adhere to activity reporting requirements
- Ability to multi-task, prioritize, and manage time effectively
- Microsoft Office, Salesforce, and strong PC skills
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Associate Engagement Manager Resume Examples & Samples
- To identify, develop, and maintain strategic relationships primarily within AT&T's Business sales segments with a focused purpose of educating and networking with AT&T to generate qualified opportunities for AT&T’s Solution Center, while also selling wireless and wired LAN solutions to new and existing customers through consultative selling practices
- A wide degree of creativity and latitude will be necessary to adapt and conform within the progressively evolving telecommunications/datacommunications industry to provide high value support to AT&T while promoting and selling wireless and wireless LAN solutions
- Networking with AT&T’s Business sales segments to generate new leads and close opportunities
- Interacting with Client Channel Account Managers as necessary to drive results
- Energetic and positive Attitude
- Previous technology based inside sales experience preferred
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Associate Director, Executive Engagement Resume Examples & Samples
- Collaboration—Acts as key liaison between campaign management and the Speakers and Conferences contact at Kellogg to ensure all key alumni are being utilized across the school and the greater university in key speaking engagements and thought leadership opportunities
- Reporting— Ensure all Dean’s engagement metrics are tracked properly in Catracks and are reported as required in an effective and accurate manner
- Miscellaneous - Performs other duties as assigned
- Demonstrated ability to work both independently and cooperatively with senior leadership and other staff across Kellogg and the University
- Demonstrated ability to interact with high level alumni and friends of Kellogg
- Ability to set priorities and meet deadlines
- Excellent oral and written communication skills, as well as strong organizational and creative skills
- Computer skills, familiarity comfort working with Microsoft Office Suite
- Demonstrated Customer Focus
- Ability to be a strong team player
- Experience working with executives
- Curiosity and analytical thinking
- Global perspective
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Engagement Associate Resume Examples & Samples
- Assist Engagement Managers with the execution and implementation of campaigns by ensuring all deliverables are on track for completion according to deadlines, and creative is in adherence to campaign objectives and brand guidelines
- Nurture contact with a variety of stakeholders, coordinating with teams across the business to move projects forward
- Represent the customer: advocate for seamless customer journeys, champion the value of membership and arm yourself with key data insights to drive marketing strategy and communications
- Be comfortable using data to target campaigns, measure success and optimize
- Understand how to use the right channel, at the right time to deliver the right message
- Exercise a thorough knowledge of the brand and an ability to balance team goals with overall company objectives
- Manage the creation, production, and delivery of marketing materials. Work with internal departments and external agencies, draft creative briefs, provide creative feedback and manage approvals
- Deliver improvements in subscriber activation and engagement. Manage the reporting of KPI and other indices as per set criteria, on a daily, weekly, monthly basis
- 1-2 years experience working in a marketing role. Media or publishing is a plus
- A bachelor’s degree in marketing, business administration, journalism or communications
- Experience in supporting campaigns that use a variety of marketing channels and communications methods
- A passion for and understanding of The Wall Street Journal brand, customers, and products
- A mindset that is data curious, data literate and digital first, with the ability to balance the need for art and science
- The ability to work quickly and manage multiple projects efficiently in a fast-paced environment
- First-rate communications and writing skills with the ability to present, as well as proficiency with the Microsoft Office suite
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Associate Director of Colorado Alumni Engagement Resume Examples & Samples
- Bachelor’s degree in business, communications, hospitality, liberal arts, or a related field
- Minimum of three years full time professional experience developing and delivering programs intended to inform and engage constituent groups
- Minimum of two years professional experience supervising full time staff
- Experience in a customer service or relationship building role
- Willingness and ability to travel and work evenings/weekend hours
- This position requires a valid driver’s license with reliable transportation or access to a driver
- Professional experience leading and/or managing volunteers
- Experience working with budgets and financial processes
- Experience managing events or programming
- Experience working in alumni relations and/or university advancement
- Experience engaging constituents in the metro Denver area and across Colorado
- Experience creating and developing innovative programs or initiatives
- Experience with constituent databases, such as Advance
- Demonstrated experience working in a highly collaborative, team-oriented environment
- Knowledge of Colorado State University and the Alumni Association
- Success integrating diversity in the major duties outlined in the job description or demonstrated equivalent transferable skills to do so
- Develop and implement strategies to strengthen the relationship between alumni and CSU as well as connect and engage alumni in Metro Denver and Colorado communities (excluding Fort Collins)
- Develop and manage effective alumni communication and engagement strategies to maximize alumni involvement
- Develop and execute an annual programming strategy for Metro Denver and across the state of Colorado (excluding Fort Collins), focusing on key alumni population areas. Collaborate with staff and partners to plan and implement programs for maximum effectiveness
- Serve as a representative of the Alumni Association and University while working with individual alumni volunteers and volunteer committees. Provide guidance and expertise for volunteer-driven programs to maximize success and create a meaningful experience for alumni, volunteers, and participants. Includes recruiting, training, and motivating alumni volunteers to assist in meeting organizational goals
- Understand and apply knowledge of University Advancement alumni database in a variety of facets, including analysis of demographic data, program/event effectiveness, and return on engagement/investment. Monitor trends to increase alumni engagement and make recommendations to staff and senior leadership for enhancement or changes
- Serve as liaison between the Alumni Association and various constituent groups, including alumni in metro Denver and across Colorado; local businesses; community organizations; experiment stations; and extension offices
- Actively participate in growing membership, license plate sales, sponsorship, and revenue partnerships. All Alumni Association employees share a responsibility to meet and surpass Association revenue goals to support our $2.3 million budget
- Actively participate as a staff member in the Alumni Association and Division of University Advancement, attend meetings and trainings, support Division-wide priorities and initiatives and serve as an Association representative on University committees as assigned. Requires weekly travel to Fort Collins
- Exercise initiative, sound judgment, creativity and discretion in performing work assigned, anticipating and addressing concerns, responding to requests for information, and organizing and maintaining confidential files and records
- Contribute to the total effectiveness of the department, communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member
- Working with Alumni Association leadership, manage the outreach budget of approximately $200,000 and comply with university financial policies
- Monthly reporting of metro Denver and Colorado metrics and data to Executive Director and senior leadership
- Oversight of Alumni Association’s Denver Center office space
- Lead and mentor supervisees and student employees
