Hospitality Associate Resume Samples
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Hospitality Associate Resume Samples
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Guide the recruiter to the conclusion that you are the best candidate for the hospitality associate job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
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JL
J Larson
Josie
Larson
19199 Schneider Lakes
Boston
MA
+1 (555) 353 5873
19199 Schneider Lakes
Boston
MA
Phone
p
+1 (555) 353 5873
Experience
Experience
San Francisco, CA
Hospitality Associate
San Francisco, CA
Weissnat, Morissette and Kub
San Francisco, CA
Hospitality Associate
- Maintenance and cleaning of kitchen appliances to include refrigerator, dishwasher, microwave, sink, cupboards and other areas
- Utilizes a team approach with the Nursing Department to ensure patient satisfaction
- Assign and update tickets to the technicians
- Greet all client employees, candidates, visitors and customers
- Contact client employees to announce their visitors so they can be escorted to the proper person/location
- Advise visitor which conference room they will be in
- Answer phones and direct all calls accordingly
Los Angeles, CA
Hospitality Associate Friday
Los Angeles, CA
Schaefer Group
Los Angeles, CA
Hospitality Associate Friday
- Maintains the Erickson Living Communities philosophy, vision statement and culture
- Handle all questions and concerns efficiently and enthusiastically, delivering timely solutions and responses
- Build and maintain rapport through positive, professional relationships with residents and visitors; holding contextual/relational conversations; using good judgment
- Answer and direct all calls efficiently
- Operate two way radio communications equipment
- Monitor CCTV and utilize intercom system to screen visitors and grant access
- Enter and monitor work orders
present
Boston, MA
Guest Services / Hospitality Associate
Boston, MA
Hartmann, Beier and Ondricka
present
Boston, MA
Guest Services / Hospitality Associate
present
- Provides patients with a copy of the menu and answers any questions patients may have and provides a snack to patients as possible per diet order
- Simultaneously provide personalized and warm interactions with residents, staff and visitors. Maintain Resident engagement while multi-tasking
- Establish and maintain accessibility to residents through visibility and good communication
- Perform administrative assignments
- Work overtime on weekdays and weekends
- Assist with any special projects
- Follow up on any open work orders in the queues
Education
Education
Bachelor’s Degree in Respect
Bachelor’s Degree in Respect
Seton Hall University
Bachelor’s Degree in Respect
Skills
Skills
- Excellent attendance and timeliness record, with ability to conform to attendance standards
- Possesses strong oral, written and listening skills with fluency in English; knowledge of additional languages is
- Excellent communication skills both verbal and written
- Ability to effectively work individually or in a team environment
- Willingness and availability to work additional hours if assigned
- Competency in performing multiple functional tasks
- Only applicants who already have the competencies to fill the position and who can fill the position without training will be considered.
11 Hospitality Associate resume templates
Read our complete resume writing guides
1
Hospitality Associate Resume Examples & Samples
- Build and maintain rapport through positive, professional relationships with residents and visitors; holding contextual/relational conversations; using good judgment
- Work seamlessly as an entrusted team member, fluidly working with others at the front desk - passing down knowledge, information, and work (as needed) to others. Communicate with co-workers and departments via email and pass-down folder
- Monitor Emergency/Non-Emergency systems and appropriately dispatch to the appropriate departments
- Utilize on call list to obtain after hours assistance from appropriate departments
- Operate two way radio communications equipment
- Monitor CCTV and utilize intercom system to screen visitors and grant access
2
Hospitality Associate Resume Examples & Samples
- Greet all client employees, candidates, visitors and customers
- Reinforce client’s badge policy by having all client employees that do not have their access badge to sign in before buzzing them through; additionally, ensure that all clients, visitors, and contractors sign in, show proper ID if needed, and are assigned a visitors badge
- Contact client employees to announce their visitors so they can be escorted to the proper person/location
- Make appropriate travel arrangements, when requested (taxi, shuttles or car service to airports, hotels, restaurants, and train station)
- Provide directions to and from the client campus, when needed
- Answer phones and direct all calls accordingly
- Assign and update tickets to the technicians
- Close tickets in a timely manner
- Train the security guards that cover for the reception desk
3
Hospitality Associate Resume Examples & Samples
- Greets new patients providing a brief explanation of services available
- Provides patients with a copy of the menu and answers any questions patients may have and provides a snack to patients as possible per diet order
- Orients the patients as to the contents of the tray when delivering meals. Follows up with patients to assess and remedy any dietary needs
- Utilizes a team approach with the Nursing Department to ensure patient satisfaction
- Adheres to Hospital and department policy and procedures on universal precautions and patient isolation
- Demonstrates knowledge of modified diets, proper condiments and related restrictions for diets
- Communicates any patient related problems to appropriate personnel in a timely manner
- Follows Facility and Departmental Safety policies and procedures to include occurrence reporting. Demonstrates knowledge of Hazardous Materials and Waste Program. Participates in disaster drills, as appropriate
- Demonstrates effective communication skills with all team members, patients and families including telephone, written and electronic communication
- Demonstrates evidence of adherence to Hospital confidentiality policy and patient’s rights
- Strictly adheres to Hospital policy on time and attendance
- Introduces self when interacting with patients, families, visitors or other employees. Demonstrates a cheerful, friendly manner while on duty
- Accepts changes in assignments in the spirit of good teamwork. Offers to help other employees by providing assistance when needed
- Use time effectively and productively to achieve established priorities. Displays positive attitude, addresses conflict privately, treats others with dignity and respect
- Accepts constructive feedback about performance or behaviors and shows evidence of change. Maintains professional appearance according to policy standards. Performs other duties as assigned by supervisor
4
Hospitality Associate Resume Examples & Samples
- Guest Relations Expert: friendly and professional; warm, engaging, approachable; an astute listener and problem solver; poised, self-confident, and possessing impeccable accountability
- Minimum 1-year experience in high-standard service delivery: hospitality, concierge, resort staff, or similar
- Minimum 1-year in key office admin role assisting in the coordination of projects and special events
- Bachelor’s Degree or equivalent work experience preferred
- Excellent attendance and timeliness record, with ability to conform to attendance standards
- Possesses strong oral, written and listening skills with fluency in English; knowledge of additional languages is a plus
- Must have a natural attraction to technology and incorporate it into daily life. High proficiency in Microsoft Office; solid experience with a variety of technology hardware (phones, tablets, PCs)
- Physical requirements (with or without accommodations) include: ability to stand for 4-6 hours per day, move from building to building, embark/disembark a shuttle vehicle, walk up to 1 mile per day, occasionally lift 40 pounds; bend, reach, squat, and perform the necessary job functions
- Must have availability to attend 2-3 employee evening meetings during the calendar year
- Must be available to work 8:00 a.m. to 5:00 p.m. during the first two weeks of employment for orientation and training
5
Hospitality Associate Resume Examples & Samples
- Handle and monitor Calendar and Conference room scheduling via Microsoft Outlook or Firm designated software program
- Setup of conference rooms to include beverage service (cups, glasses, ice), food service (Only responsible for setting up and maintaining catered food ordered by Firm), and furniture arrangements (tables and chairs)
- Responsible for break down and cleanup of conference rooms after meetings and events
- Responsible for maintaining and monitoring several employee kitchen and beverage stations throughout the day on various floors. Must keep all kitchens clean and orderly. -Make fresh coffee and have soda and tea available in each kitchen at the beginning of the day and continue to replenish coffee, tea, and soda throughout the day. -Must make sure CLEAN glasses, cups, plates and flatware in the kitchens and alcoves are available at all times
- Maintenance and cleaning of kitchen appliances to include refrigerator, dishwasher, microwave, sink, cupboards and other areas
- Tracking inventory to include ordering and stocking of supplies for kitchen, conference rooms, supply rooms, and other areas as designated
- Follow direction from supervisor or site manager regarding current policies and procedures and other duties as required
- Participate in cross-training for other areas
- Maintain all accurate logs and reporting documentation
- Work overtime on weekdays and weekends
- Needs to be able to cover the 8:30-5:30 shift as well as the 9:00-6:00 shift if needed
- Adhere to all service standards and safety procedures
- Previous hospitality or catering experience preferred
- Competency in performing multiple functional tasks
6
Guest Services / Hospitality Associate Resume Examples & Samples
- Stocking the break area with refreshments and general supplies
- Making coffee first thing in the morning and throughout the day
- Fill and put out snack baskets for morning and afternoon snacks
- Figuring out and posting lunch schedule
- Communicating and posting lunch schedule
- Setting up lunch area for employees and guests
- Tracking condiment levels and expiration dates
- Clean out fridge on Friday afternoons
- Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint)
- Willingness and availability to work additional hours if assigned
7
Hospitality Associate Friday Resume Examples & Samples
- Maintains the Erickson Living Communities philosophy, vision statement and culture
- Handle all questions and concerns efficiently and enthusiastically, delivering timely solutions and responses
- Simultaneously provide personalized and warm interactions with residents, staff and visitors. Maintain Resident engagement while multi-tasking
- Listen to any complaints. Communicate willingness and ability to own, drive, and resolve and follow-up on issues in a timely manner. Log resident feedback and escalate issues, as appropriate
- Establish and maintain accessibility to residents through visibility and good communication
- Answer and direct all calls efficiently
- Perform administrative assignments
- Must demonstrate a high degree of respect and caring, commitment to diversity, integrity, responsibility, teamwork and a commitment to excellence
- Ability to maintain composure; deal calmly with emergencies and ambiguity and to learn quickly when facing new problems. Must have situational awareness
- Ability to listen, build rapport easily, communicate willingness and ability to own issues and drive timely resolutions. Ability to build constructive, professional, and effective relationships
- Ability to communicate calmly with Residents, visitors, and all levels of staff; act in a reassuring manner and adept at diplomacy and tact while displaying good judgment
- Ability to communicate effectively both orally and in writing, utilizing good grammar and spelling
- Ability to organize information, paper, and files in an intuitive manner making accessing information quick and easy
- Ability to use time and resources efficiently
- Must have the ability to orchestrate multiple tasks and activities at the same time in order to accomplish a goal
- Proficiency in using Microsoft Office applications (Outlook, Word, Excel). Can navigate quickly and efficiently between multiple IT systems and Microsoft Office applications
- Previous experience with the general public, specifically seniors preferred
- Proficient computer experience required
- Must be able to read, write, understand and communicate in the English language
- Excellent verbal communication skills
- Ability to work in a multi-tasked environment
- Employee will be required to work weekends and holidays
