Dealer Specialist Resume Samples

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SC
S Champlin
Shea
Champlin
6145 Marquardt Flat
Phoenix
AZ
+1 (555) 939 1501
6145 Marquardt Flat
Phoenix
AZ
Phone
p +1 (555) 939 1501
Experience Experience
Detroit, MI
Dealer Marketing Specialist
Detroit, MI
O'Keefe-Mayert
Detroit, MI
Dealer Marketing Specialist
  • Manage marketing show truck supplier content funding, as well as managing supplier funding for marketing events in a supporting role
  • Manage dealer bulletin communications, including authoring new bulletins, routing for approval, and posting to DealerNet
  • Strong working knowledge of Office Suite, including Access
  • Manage ISO compliance processes for Sales and Marketing
  • Manage training and customer event DealerNet postings
  • Manage DealerNet marketing and sales content
  • Manage marketing collateral used by internal sales teams to market to both dealers and customers
San Francisco, CA
Dealer Operations Specialist
San Francisco, CA
Hauck, Dietrich and Mitchell
San Francisco, CA
Dealer Operations Specialist
  • Meets monthly standards and expectations for missing equipment, product cancellations and working unwind accounts in a timely manner
  • Manages queue to minimize days in list
  • Reviews paperwork and contracts on problem loans
  • Makes decisions that directly impact SC’s long term relationships with dealers
  • Effectively organizes workload to reach departmental goals
  • Participates in training and development to ensure adherence to updated policies and procedures
  • Negotiates monies due from dealerships to SC based on post funding discoveries
present
Dallas, TX
Dealer Development Specialist, Nexia
Dallas, TX
Nitzsche, Mills and Robel
present
Dallas, TX
Dealer Development Specialist, Nexia
present
  • Dealer Development
  • Product Development Support
  • Develop case studies of successful transformations
  • Passionately customer focused with a drive for continuous improvement
  • Prepare technical training for dealers on how to effectively leverage technology to improve service efficiency
  • Passionate about technology and the potential to leverage technology to enhance dealers’ business operations
  • Excellent communication in both individual conversations and large group presentations
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
Kaplan University
Bachelor’s Degree in Accounting
Skills Skills
  • Strong working knowledge of Office Suite, including Access
  • Strong research and analysis skills
  • Video production oversight
  • Print Vendor Management
  • Agency Management
  • Photoshop
  • Digital content development
  • Experience in B2B Marketing Tactics and Channels
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15 Dealer Specialist resume templates

1

Dealer Service Specialist Resume Examples & Samples

  • Administer Dealer Contracts, including Process Credit Applications; Temporary Increases; Submit Over Line Requests; Line Modifications and Term Changes; Add or Remove Signor Name, Entity and Address Changes; Conduct Annual Reviews of Dealers; Termination of Floorplan. Call dealers (i.e. customer service/courtesy calls, collecting on delinquent accounts) review of delinquent dealer report, and collection of returned checks
  • Develop a thorough understanding of AFC policies, processes and procedures relative to loan processing (floorplanning) and securing the loans
  • Daily completion of prospective borrower and current borrower relationship management tasks. Problem analysis, problem solving, and listening skills
  • Use spreadsheet and other automated or manual processes to prepare required documentation and reports
  • Use automated or manual processes to monitor dealer transactions. Collect payments from delinquent dealers, account for property used to secure loans, and to document business activities (to include those related to “over credit line”, late payments, returned checks, note repayments, and “out of trust” situations)
  • Assist in sales and growth of the branch’s portfolio (i.e. be able to field incoming sales inquiries, be able to up sell current customers), assist in marketing mailers and sales campaign of the branch
  • Communicate potential loss situations to Branch Manager as soon as identified. Assist in efforts to take possession of vehicles or other property used to secure loans and acts as AFC’s agent/representative in legal matters, as required
  • Understand the applicable laws and codes for their assigned geographic area and operates in compliance with them
2

Dealer Data Management Specialist m/f Resume Examples & Samples

  • Administration of sales service programs in the SAP system
  • Administration of customers database in the system
  • Regular monitoring of orders quality to ensure their completeness and correctness of their processing
  • Ongoing cooperation with other departments and taking care of the proper information flow to ensure proper order processing
3

Dealer Development Specialist Resume Examples & Samples

  • Marketing and customer acquisition/customer support processes experience. (1 - 3 years)
  • Dealer/distributor development (1 - 3 years)
  • Field sales and/or product support experience (1 - 3 years)
  • Training experience of a non-technical nature (1 - 3 years)
  • Experience in Project management and business planning
  • English language - Advanced
  • Degree in a Business/Management, Accounting/Finance and/or Marketing discipline or equivalent experience. (University Degree (3 years or equivalent))
4

Dealer Operations Specialist Resume Examples & Samples

  • The Dealer Operations group is a part of the Dealer Services Department and is responsible for investigating and mitigating loss. The Dealer Operations Specialist investigates accounts for possible misrepresentation in addition to assisting other departments such as Funding, Sales, Customer Service, Fraud department and Collections in reconciling problem accounts. The Dealer Operations Specialist I works closely with the BSA/AML, Loss Mitigation and Titles areas to prevent loss due to non-perfected liens. The Dealer Operations Specialist is responsible for canceling, requesting and recoveries of ancillary products, missing equipment and participation
  • Manages queue to minimize days in list
  • Answers incoming calls and makes outbound calls to dealers or warranty, gap, life and disability companies for follow up on refund amounts on accounts cancelled
  • Negotiates and resolves problem unwinds with dealerships
  • Negotiates monies due from dealerships to SC based on post funding discoveries
  • Independently evaluates each deficiency account to ensure product or missing equipment is cancelled and letter sent to Dealer requesting funds
  • Oversees dealer relations to ensure that SC is following company policies
  • Effectively organizes workload to reach departmental goals
  • Collects on missing equipment, participation and product cancellations
  • Makes decisions that directly impact SC’s long term relationships with dealers
  • Contacts Banks and Guarantee Service Companies using creative solutions to obtain desired information and verify whether down payment checks have cleared the institutions drawn on
  • Works with internal departments and outside sales team on a daily basis to evaluate the validity of their issues and determines what steps need to be taken to achieve resolution
  • Meets monthly standards and expectations for missing equipment, product cancellations and working unwind accounts in a timely manner
  • Reviews paperwork and contracts on problem loans
  • Participates in training and development to ensure adherence to updated policies and procedures
  • Works within established procedures and processes with a moderate degree of supervision
  • Special projects as requested
  • Assist other departments
5

Specialist, DND Dealer Agreements Resume Examples & Samples

  • Assembles packages for buys and sells, minority ownership changes, relocations and other dealer packages
  • Evaluates the documents for completeness and accuracy, and reviews packages with regional senior management
  • Tracks sales and financial performance for dealers under the terms of agreement; reviews dealer financial statements and assists dealers in correcting problems with out of balance statements and reporting inconsistencies
  • Facilitates the development and distribution of dealership financial performance reports for regional staff
  • Evaluates proposed dealer facility plans to determine if plans meet company guideline and specifications, and are adequate for the market
  • Assists the dealer operations managers (DOMs) with market representation issues and problems; informs DOMs and other regional personnel of any policy changes and actions
  • Assists in evaluating candidates to determine if they have sufficient management experience and capitalization to operate a company dealership
  • Handles dealer signage issues with sign vendors including ordering new signs, sign maintenance and other issues
  • Conducts facilities surveys and other studies, and prepares reports regarding conclusions
  • Job Knowledge and Skill: Working knowledge of dealership operations including sales, service and parts; familiarity with financial statements. Good communication and analytical skills. Desired competencies include: multi-tasking; detail-oriented; ability to foster teamwork
  • Experience: One or more years of directly related professional-level experience, including experience in the following roles: national/regional specialist; consumer affairs
  • Education: Bachelor’s degree from an accredited university
  • Computer Skills: Basic knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats
  • Travel: Infrequent day and overnight travel
6

Dealer Development Specialist Resume Examples & Samples

  • Implement action plan to develop our dealers in their operation
  • Suport our dealers with visual identity guidelines
  • Implement Consulting projects to leverage the processes of the dealer organization
  • Evaluate and audit the processes and results performance of our dealership network
7

Dealer Enrollment Specialist Resume Examples & Samples

  • Experience using Excel and Word
  • Customer Service Experience
  • Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust
8

North American Channel Dealer Development Specialist Resume Examples & Samples

  • Collaborate w/ stakeholders to understand requirements & define offerings needs
  • Understand dealer competitive landscape to communicate trends for benchmarking and positioning
  • Create and manage tools to ensure Lexmark TSM’s and Dealer reps can clearly articulate the financial value proposition of Lexmark devices
  • Manage data and usage metrics from Lexmark and Industry data to understand Lexmark’s position in the marketplace and impact on dealers’ profitability
  • Collaborate with the Channel Content Manager to develop appropriate content (presentations, webinar, collateral, etc.)
  • Responsible for understanding and communicating industry and dealer best practices internally and externally
  • 5 + years of successful consultative sales experience
  • 5+ years product management and program development experience
  • Superior Excel and data analytics capabilities
  • Superior presentation and training skills
  • Ability to work with multiple business and functional areas to coordinate activity and drive results
9

Dealer Service Specialist Resume Examples & Samples

  • Respond to dealer inquiries regarding AFC's products and services
  • Mail or deliver titles to dealers
  • Collect payments
  • Seamlessly, utilize various systems to track dealer accounts and sales opportunities
  • Foster long-term relationships with auction partners
10

Dealer Administration & Licensing Specialist Resume Examples & Samples

  • Strong time management skills with the ability to meet strict deadlines
  • Comfortable working with senior leadership
  • Task oriented
11

Dealer Operations Specialist Resume Examples & Samples

  • The Dealer Operations group is a part of the Dealer Services Department and is responsible for investigating and mitigating loss. The Dealer Operations Specialist investigates accounts for possible misrepresentation in addition to assisting other departments such as Funding, Sales, Customer Service, Fraud department and Collections in reconciling problem accounts. The Dealer Operations Specialist works closely with the BSA/AML, Loss Mitigation and Titles areas to prevent loss due to non-perfected liens. The Dealer Operations Specialist II is responsible for canceling, requesting and recoveries of ancillary products, missing equipment and participation
  • Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
  • Completes work with a limited degree of supervision
  • Act as an informal resource for colleagues with less experience
  • Identifies key issues and patterns from partial/conflicting data
  • Takes a broad perspective to problems and spots new, less obvious solutions
12

Dealer Agreements Specialist Resume Examples & Samples

  • Experience: One or more years of directly related professional-level experience. Automotive experience preferred but not necessary
  • Education: Bachelor’s degreeor equivalent professional experience. (Business or Liberal Arts preferred)
  • Computer Skills: Intermediate PowerPoint skills required, intermediate to advanced Word ability to utilize mail merges
  • Assembles packages for buy/sells, ownership changes, relocations and other dealer packages. Evaluates the documents for completeness and accuracy, and reviews packages with both regional management and Dealer Agreements management
  • Assists regional market representation managers and other regional personnel with market representation issues; communicates policy changes
  • Evaluates candidates to determine if they have sufficient management experience and capitalization to operate a Nissan dealership
  • Prepares formal presentations for department management
13

Dealer Marketing Specialist Resume Examples & Samples

  • (90%) Implementation
  • Bachelor’s Degree in Business Management, Marketing, Communications or related field
  • 5-7 years of experience in Automotive Dealer Marketing and Communications
  • Minimum of 2 years of automotive experience, highly desired
  • Strong communication and organizational skills
  • Experience in B2B Marketing Tactics and Channels
  • Digital content development
  • Agency Management
  • Print Vendor Management
  • Video production oversight
  • Photoshop
14

Dealer Data Management Specialist M Resume Examples & Samples

  • Collecting actively and discussing information from Branches and Incentive which is necessary for invoicing system setup
  • Maintenance of Region 2 terms and incentives as requested by Branches and DCEO (tactical marketing, Incentive)
  • Performing repeated quality checks to verify completeness and correctness of order bank
  • Establishing, checking and maintains proper data in SAP and COMAR
  • Verifying that all systems work correctly together, improving shortcomings with IT and factories and proposing changes
  • Counseling the set up and process of sales program to Branches and Incentive to get them into an efficient automatic Administrative process
  • Driving for alignment by training Branches, Tactical Marketing and OFDS how to use the systems and how to follow the process through the branches and Factories involved (process improvement and implementation)
15

Dealer Advertising Specialist Resume Examples & Samples

  • Knowledge of various communication skills such as design, editing, photography, audio visual, web, journalism, marketing and advertising
  • Brand management skills
  • Knowledge of advertising, promotions, research methodologies, forecasting, profit/loss management and/or customer relationship management
  • Campaign management skills including the following elements: designing offers, strategy, timing, printed matter, advertising, public relations messaging, interactions, plans and measurements for advertising campaigns
  • Effective writing skills, including grammatical usage, persuasive copy and style
  • Working knowledge of marketing and channel management
  • Understanding of market segmentation and retail distribution systems
  • Ability to travel up to 15%
  • Experience working in marketing communications. (1 - 3 years)
  • Experience in advertising campaign and media planning (1 - 3 years)
  • Experience in budgeting, forecasting and scheduling. (1 - 3 years)
  • Marketing experience. (4 - 7 years)
  • Dealer/distributor development. (1 - 3 years)
  • Demonstrated ability to manage multiple projects simultaneously. - Small strategic projects or larger tactical projects with medium complexity
16

Dealer Marketing Specialist Resume Examples & Samples

  • Manage marketing activities oriented towards dealers
  • Manage dealer bulletin communications, including authoring new bulletins, routing for approval, and posting to DealerNet
  • Manage DealerNet marketing and sales content
  • Manage training and customer event DealerNet postings
  • Act as Kenworth Division lead for Global Portal system development and implementation
  • Manage marketing collateral used by internal sales teams to market to both dealers and customers
  • Manage marketing external and internal sales webcasts
  • Manage ISO compliance processes for Sales and Marketing
  • Represent Marketing in OAR committee process
  • Represent Marketing in product implementation meetings
  • Manage multiple trade shows throughout the year
  • Manage show truck fleet for truck movement and on-site support for trade shows and events
  • Manage regional trade show budget and process
  • Manage marketing show truck supplier content funding, as well as managing supplier funding for marketing events in a supporting role
  • Bachelor’s Degree in engineering, marketing or business administration required
  • Master’s Degree in business or other related discipline preferred
  • 1+ years of experience in engineering, sales, marketing, or field service is required
  • Strong working knowledge of Office Suite, including Access
  • Preferred knowledge of PACCAR EPortal system and functionality
  • Strong research and analysis skills
  • Up to 10% travel required
17

Dealer Portal Operation Specialist Resume Examples & Samples

  • Manage online products, orders and internal communication related to dealer portal execution
  • Manage the resolution of day to day functional issues what customer arise to ensure optimal functionality of dealer portal
  • Assist in customer explore and business deploy
  • Work with business and cross function team to optimize customer online experiences
  • 4+ years related experience. University degree is sufficient, who have rich experience with products, SAP and order process is preferred
  • Knowledge of relevant computer software like MS Office
  • Good communication with internal and external
  • Good business sense to drive dealer portal usage rate
18

Dealer Development Specialist, Nexia Resume Examples & Samples

  • Dealer Consultation
  • Prepare and present a compelling case for change at the dealer, TM, and Distributor level. Understand barriers to adoption and communicate effective strategies to overcome those barriers
  • Training
  • Prepare business process training for dealers on how to effectively leverage technology to enhance their business
  • Deliver business process training to dealers, TMs, and Distributors on site locally, in centralized training classes, and through online learning resources
  • Prepare technical training for dealers on how to effectively leverage technology to improve service efficiency
  • Deliver technical training to dealers and Field Service Reps (FSR) on site locally, in centralized training classes, and through online learning resources
  • Dealer Development
  • Consult with target dealers to facilitate an assessment of their current business practices, identify areas of greatest opportunity, and develop timed implementation plans
  • Regularly check in with targeted dealers for progress assessments, and coaching on overcoming obstacles to effective implementation
  • Develop case studies of successful transformations
  • Act as an escalation point for dealer issues that are unable to be resolved by their FSR using each case as a coaching opportunity for both the dealer and FSR
  • Product Development Support
  • Act as the “voice of the dealer” within assigned new product development teams by providing feedback and advocating for product enhancements with the greatest opportunity to positively impact dealer operations
  • Facilitate field trials of new products and features, collect customer feedback, and validate improvements prior to launch as appropriate
  • 3+ years of experience working in a residential HVAC contracting business
  • 3+ years of experience in a customer facing support or training role
19

Dealer Specialist Resume Examples & Samples

  • Provide just-in-time technology support for market-based trades that have rejected or require review by the 4 PM trading deadlines
  • Resolve exceptions generated from the Daily Transaction Reconciliation and the Monthly Account Reconciliation against fund company data
  • Partner with IT to investigate and resolve data production problems identified by the Dealer Administration teams
  • Perform client corrections; handle various reports and complex investigations
  • Interact with advisors, internal business partners, and external contacts including mutual funds companies and other vendors such as Univeris and FundSERV
  • Suggest process improvements and participate actively in revisions and documentation of Data Integrity procedures
  • LI-NB1
20

Dealer Operations Specialist Resume Examples & Samples

  • Assist Portfolio Managers and Relationship Managers with daily activities related to portfolio management customer support such as
  • Monitoring and managing portfolio activity to track payments and overdrafts including the proper disposition
  • Ensuring client financial data reporting is received and tracked in LOB’s financial management software
  • Logging financial statement receipt into CDT tracking database
  • Maintaining electronic copies of all financial statements within established parameters
  • Spreading dealer factory statements, internally prepared client statements, CPA prepared statements, and personal/business tax returns
  • Responsible for overall management of line of business electronic file databases (e.g. managing the electronic statement entry process for the Navigator spreading systems)
  • Assist Line of Business Management in daily and monthly portfolio oversight
  • Provide secondary oversight to ensure the accuracy of the portfolio’s client reporting and risk ratings
  • Create, compile, format and distribute reports for monthly risk management meetings
  • Work with third party vendors as assigned by management
  • Other duties as assigned by management
  • High School Diploma or Equivalent is required; Bachelor’s Degree preferred
  • Proficient with 10 key data entry
  • Spreadsheet import/extract capabilities
  • Proficient in Microsoft Office products
  • Basic understanding of financial statement composition