Dealer Resume Samples

4.7 (117 votes) for Dealer Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the dealer job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
GH
G Hessel
Gustave
Hessel
7594 Goldner Lakes
Chicago
IL
+1 (555) 179 1484
7594 Goldner Lakes
Chicago
IL
Phone
p +1 (555) 179 1484
Experience Experience
New York, NY
Dealer
New York, NY
Brown Group
New York, NY
Dealer
  • Perform duties in a safe manner; report any potential safety hazards to management staff
  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc
  • Assist guests in playing and ensure adherence to established rules, policies, and procedures
  • Conducts the games in accordance with the Company’s policies and procedures, handling player transactions and notifying Pit Manager of any irregularities
  • Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company’s internal controls, policies and procedures
  • Adhering to all established game procedures, including
  • One of the key responsibilities will to monitor and to manage money market portfolios as assigned by the Treasury Manager. Ensure that exposures in interest rate gap positions are in compliance as per delegated risk limits
Dallas, TX
Dealer Account Representative
Dallas, TX
Farrell, Moore and Buckridge
Dallas, TX
Dealer Account Representative
  • General Managers, Assistant General Sales Managers
  • Develops and executes on a plan to grow revenue of assigned accounts
  • Provide technical assistance and product information to our customers
  • Perform other duties as assigned by management
  • Help obtain growth targets through active management of the relationship for assigned dealer customers
  • Request and follow up on Recon work, CRs, and PSI
  • Make welcome calls to newly-registered dealers
present
New York, NY
Client Dealer Services Rep
New York, NY
Brekke and Sons
present
New York, NY
Client Dealer Services Rep
present
  • Answer incoming customer service calls and respond to all enquiries from shareholders, dealers, prospective interests, and internal clients
  • Make telephone calls to shareholders, brokers, dealers, and banks to resolve transactions not in good order. Chase up late settlements or other potentially risky items, and pro-actively contribute to their resolution
  • Administration duties, including logging and redirecting all incoming correspondence, fulfilling literature orders upon request from shareholders and dealers. producing weekly and monthly reports for both internal and external clients, and archiving documents
  • Monitor time sensitive transactions and work closely with remote Sales personnel w/out local TA support to ensure that orders are processed according to client expectations. Provide technical support on web based applications according to the guideline
  • Ensure that the highest level of service is maintained and provided to all internal and external clients
  • Ensure a timely, smooth running operation and that Client Support standards are met
  • Provide support to third party TA provider in conjunction with enquiries from Intl TA and its business partners as well as those from external parties such as shareholders and distributors
Education Education
Bachelor’s Degree in Technical Skill
Bachelor’s Degree in Technical Skill
Howard University
Bachelor’s Degree in Technical Skill
Skills Skills
  • Acknowledges, greets and converses with guests who approach the gaming table/area
  • Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
  • Ability to work quickly and efficiently under pressure in a fast-paced environment
  • Ability to perform basic mathematical operations, including calculating discounts, interest, commissions and apply to practical situations
  • Strong communication skills, including listening skills and ability to communicate effectively with guests
  • Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 10 lbs
  • Able to work at a fast pace in often crowded/noisy environment
  • Deals assigned games by operating EGS Blackjack Tables
  • Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift
Create a Resume in Minutes

15 Dealer resume templates

1

Client Dealer Services Representative Resume Examples & Samples

  • Ensure that our service offering is well defined, communicated and understood by our customers
  • Provide high quality customer service by answering inquiries from shareholders, dealers, internal and prospective clients
  • Support the client service function within the team for external & internal customers including follow-up with clients on deal instructions that are not in good order, transactions settlement issues, product queries etc
  • Strictly adhere to Franklin Templeton’s policies and procedures when performing the above
  • Manage client expectations and control the orderly resolution of clients’ queries within agreed service standards; communicate service delivery levels and participate in regular internal customer service meetings
  • Serve as technical resource for internal and external customers and promote the good reputation and achievements of CDS
  • Act as liaison between the customers, the sales departments and the operation teams
  • Ad-hoc activities (keep abreast of current market information, our company and department, our product range, understand and work according to company policies & procedures)
  • Receive and review incoming orders/applications. Resolve any items which are ‘not in good order&#8217
  • Ensure service cover is available at all times in co-ordination with colleagues and line manager;ensure that all customer queries are properly logged in Franklin Templeton’s core system
  • Production and communication of monthly statistics and reporting of serious complaints,create and update procedures when and as required
  • Prior experience in the transfer agency environment
  • Good computer literacy,solid MS Office literacy (with strong focus on MS Excel)
  • Good team player with ability to also work independently
  • Committed to self-development
2

Junior Analyst / Dealer Resume Examples & Samples

  • Collect, observe and analyse cross-market economic and financial data
  • Build models and analyse the economic situation
  • Research fiscal and monetary policy issues, news, and economic theories
  • Perform ad-hoc projects/analysis as required
  • Surveillance of existing security holdings
  • Discuss the purchase and sale of securities with portfolio managers on a regular basis
  • Identify relative value opportunities amongst the fixed income universe
  • Build strong relationships with panel of dealers/brokers to source and transaction preferred securities
3

Client Dealer Services Rep Resume Examples & Samples

  • Answer incoming customer service calls and respond to all enquiries from shareholders, dealers, prospective interests, and internal clients
  • Administration duties, including logging and redirecting all incoming correspondence, fulfilling literature orders upon request from shareholders and dealers. producing weekly and monthly reports for both internal and external clients, and archiving documents
  • Administration Support duties for London TA Management team including arranging all meeting requirements, making all travel arrangements, maintaining diaries, collating reports and drawing up formal correspondence for signing
  • Monitor time sensitive transactions and work closely with remote Sales personnel w/out local TA support to ensure that orders are processed according to client expectations. Provide technical support on web based applications according to the guideline
  • Exceptionally strong client service skills
  • Ability to work independently in a fast paced environment and meet agreed turnaround times
  • Good organizational, problem solving and decision-making skills
  • Must be able to see any task through to completion to follow instructions and schedules
4

Senior Client Dealer Svcs Rep Resume Examples & Samples

  • Graduate with a Commerce / Accounting / Finance background preferred with MBA
  • 2 years job related experience, preferably in the mutual fund or financial services industry with overall experience of minimum 5 yrs
  • Knowledge of the Indian mutual funds industry and regulations involved therein (SEBI and AMFI guidelines)
5

Senior FX Dealer Resume Examples & Samples

  • Consistent Market Pricing
  • Increase Revenue
  • Efficient FX Market Execution
  • Business Development/Team Building
  • Growing Counterparty Relationships
  • Parental Relationships
  • Ad Hoc Projects
  • Mentoring of Junior Dealers
  • Manage the forward desk / risk/interest rate ladder
6

Client Dealer Services Rep Resume Examples & Samples

  • Degree. Experience in the financial business and customer service
  • 0-2 years related experience and excellent communication, technical skills
  • MS office
7

Client Dealer Services Rep Resume Examples & Samples

  • Ensure our service offering is well defined, communicated and understood by our customers
  • Provide high quality service to and manage the expectations of our Polish and foreign customers by answering inquiries from shareholders, dealers, internal and prospective clients
  • Ensure that all customer queries are properly logged in Franklin Templeton’s core system
  • Follow up outstanding cash payments and take forward any compensation claims in accordance with internal company procedures
  • Support Polish and foreign dealers and customers on account set up, operational and commission related queries and any other relevant procedural matter in line with our internal processing standards and those of our third party TA Provider
  • Monitor proactively operational flows on behalf of customers and other servicing offices in the interest of identifying problems before they reach the customer. Identify and introduce client service improvements offices in conjunction with the third party TA provider
  • Attend meetings with Clients and third party providers as and when required (with the support of the Supervisor)
  • Provide support to third party providers in relation to new amendments and amendments to existing arrangements, acting as both a translator and a subject matter expert
  • Ensure key transaction related items (unsettled cash, financial NIGO items, etc.) and complaints are addressed on a timely basis, working with the Compliance monitoring team and Supplier Relations to review KYC controls on a regular basis
  • Serve as technical resource for internal and external customers, and the third party TA provider, and promote the good reputation and achievements of CDS
  • Prepare, review and dispatch correspondence to Clients
  • Communicate operational changes/opportunities/challenges to both internal and external parties
  • Operational support for the distribution of Polish advisors
  • Ad-hoc activities (keep abreast of current market information, our company and department, our product range, understand and work according to company policies & procedures and local market standards)
  • Ensure service cover is available at all times in co-ordination with colleagues. and line manager
  • A Bachelor’s degree or equivalent vocational qualification
  • Relevant client service skills and experience (preferably from within the fund industry)
  • Mutual fund / financial services experience is preferred
  • Fluent (both written and verbal) in Polish and English
  • Strong technical and conceptual skills
  • Strong attention to detail and quality, sound judgment, and can resolve problems under pressure
  • Strong PC knowledge including use of MS Office products
  • Effective communication and telephone skills
  • Diplomacy and tact
  • Strong analytical, organizational, and time management skills allowing you to work effectively on multiple tasks
  • Must be flexible and willing to adapt to change in a fast growing industry with ever increasing products and systems
8

Dealer Services Analyst Resume Examples & Samples

  • Four-year college degree or equivalent is required
  • Financial services or mutual fund industry experience is preferred
  • Working knowledge of the National Securities Clearing Corporation (NSCC) and it’s suite of mutual fund processing utilities is preferred
  • Strong analytical and problem solving skills and the ability to make informed decisions is essential
  • Strong knowledge of Microsoft Office software including Excel and Word
  • Team-oriented attitude; willing to assist others in the department as necessary
  • Positive customer service attitude
  • Ability to prioritize and manage multiple assignments
  • Ability to learn and work from a variety of software platforms
  • Solid written and oral communication skills
9

Senior Client Dealer Svcs Rep Resume Examples & Samples

  • Graduate, preferably in the commerce/ accounting / finance background, proficient in English and numerate
  • Knowledge of the Indian mutual funds industry and regulations involved therein
  • Should possess strong verbal and written communication skills
  • Strong attention to detail and quality
  • Problem solving and analytical skills
10

Client Dealer Services Rep Resume Examples & Samples

  • PC knowledge including use of Microsoft Office products, to include Excel and Word skills
  • Administrative and time management skills
  • Ability to interact with team members
11

Swap Dealer CCO Resume Examples & Samples

  • Bachelor's degree, preferably in Economics, Business, Finance or equivalent
  • Familiarity with EMIR/MiFID regulation
  • Basic knowledge of banking, compliance, and has the ability to learn complex topics quickly
  • Experience in financial regulation / project management related to the financial industry
  • Law degree or equivalent
  • Superior analytical, communication and writing skills
  • Highly organized and detail-oriented, with proven ability to work successfully in a deadline-driven environment
  • Possess excellent relationship-building skills to interact with global compliance colleagues to implement necessary processes, controls and projects
  • Ability to work with multiple stakeholders at varying degrees of seniority
12

Dealer Resume Examples & Samples

  • This role will serve internal and external customer calls through the Reuters Dealing System / telephone and any means of communications for money market quotations and treasury matters and assist in interbank Money Market and commercial FX business as appropriate
  • One of the key responsibilities will to monitor and to manage money market portfolios as assigned by the Treasury Manager. Ensure that exposures in interest rate gap positions are in compliance as per delegated risk limits
  • Meanwhile, you will ensure efficient and consistent servicing of customers and built-up cohesive communication network with the back-office and other business units
  • Furthermore, this role will maintain the Bank's reputation by handling the customers in a proficient manner as per best market practice and desired codes of conduct
13

Work Coordinator F-dealer Resume Examples & Samples

  • Four or more years of experience in bank operational functions, systems, policies and procedures
  • Thorough knowledge of computer applications and/or the equipment used in the assigned area
  • Good customer relations skills
  • Well-developed ability to identify and resolve/escalate problems
  • Demonstrated leadership and supervisory skills
14

Dealer Resume Examples & Samples

  • Have demonstrated the ability to work well in a team
  • Have the ability to think strategically, as well as perform core tasks
  • Take a commercial/entrepreneurial approach
  • Be able to act decisively on available information without the tendency to over-analyse
  • Be willing to work under high pressure
  • Have English language skills and presently be able to work in Singapore
15

Senior Dealer Resume Examples & Samples

  • Assist in all Dealing functions within the Department
  • To include monitoring and verifying/documenting best execution across all secondary market and non exchange traded investments, post trade verification of best execution across dealing done by the Dealing team
  • Monitoring block list and ensuring compliance with all regulatory requirements
  • Market Analysis to include monitoring and evaluating primary market activity across markets and sector,
  • Monitoring and evaluating secondary market spread levels – across markets and sectors and monitoring and evaluating inter market and inter sector and across market single credit spread histories and values
  • Assist in all Risk Management functions within the Department
  • Provide technical and market intelligence based support to Fund Managers that leads to idea generation and portfolio optimisation and use market feedback and market analysis to generate trade ideas
  • Maintain and enhance relationships with market counterparties
  • Provide General Support to the Fund Managers and other colleagues within the Department
  • Support systems based analysis and monitoring of portfolio credit metrics
  • Ensure all activities are in line with TCF outcomes
  • Substantial Fixed-Income market experience. Preferably some element of High Yield or Sterling Investment grade market focus
  • Able to demonstrate commitment, strong work ethic and enterprise
  • Able to demonstrate a calm and steady attitude when under pressure
  • Spreadsheet and Database skills
  • High standards of numeracy and literacy
  • Good verbal and written communications skills
16

Dealer Account Manager Resume Examples & Samples

  • Qualify new dealers through sales efforts
  • Meet production goals for their territory
  • Facilitate new dealer sign ups with proper documentation
  • Manage all boarding ratios for the dealer base
  • Provide competitive market analysis data for the territory
  • Assist in the Bank's efforts to service mega-dealer relationships
  • Maintain accurate documentation on all systems regarding contact with the dealers
  • Provide Regional Vice Presidents with new loan/lease program suggestions
  • Travels extensively, generally 75% of the time
  • Minimum of 5 years Sales experience specialized in indirect lending
  • PC - Word, Excel, PowerPoint, Contact Management software
  • Ability to understand documentation requirements and detailed financial reports
  • Ability to successfully manage multiple tasks
  • Effective training and presentation skills
  • Strong listening skills
  • Exceptional sales and negotiation skills
17

Audi Manager, Dealer Franchising Resume Examples & Samples

  • Responsible for development and implementation of franchise policies, procedures, and guidelines
  • Ensure Audi dealers deliver on the Audi brand promise at the retail level by ensuring compliance with applicable Audi standards and state laws
  • Serve as the primary point of contact for the four Region Network Development Managers on tasks related to Dealer franchising, including the network actions and strategy necessary to meet strategic franchise growth and development objectives
  • Evaluate, process, and manage process relating to buy/sell review
  • Develop business cases for presentation of franchising related actions to Audi MTM for approval
  • 5-7 years of relevant experience
  • Experience with financial statement evaluation and review
  • 3-5 years of experience in dealer franchising, network development, or market representation
  • 3-5 years of experience in the automotive industry
  • Experience with legal matters in the context of the automotive industry
  • Demonstrated ability to draft and review contracts
  • Understanding of statutes, regulations, and contracts governing dealers and manufacturers
  • Demonstrated ability to draft and review letters and other correspondence
  • Analytical and conceptual thinking
  • Strong communication skills on both an interpersonal basis and for executive presentations
  • Document drafting and review
  • Ability to review, analyze, and apply statutory and legal requirements to business decisions
  • Ability to review, analyze, and evaluate contracts
  • Extraordinary level of attention to detail and process orientation
  • Creating and integrating processes, systems, and people
  • Ability to both influence and negotiate
  • Bachelor Degree in Business
  • MBA or JD
18

Dealer Account Representative Resume Examples & Samples

  • Actively service assigned customer accounts selling new or incremental services
  • Develops and executes on a plan to grow revenue of assigned accounts
  • Deliver superior customer service experience in order to achieve account retention and revenue growth
  • Knows the competition and how to upsell against it
  • Act as the primary point of contact for assigned dealer accounts for providing assistance, resolving issues and facilitating sale day requirements
  • Help obtain growth targets through active management of the relationship for assigned dealer customers
  • Seek to improve customer experience and productivity by collecting, analyzing, identifying, and presenting information
  • Review customer’s key performance indicators and recommends solutions for improving conversion rate
  • Develop and strengthen relationships with dealers over the phone, online, and in person (at the auction or customer site)
  • Ensure that the data in CRM system (Saleforce.com) accurately reflects account activity and sales opportunities
  • Utilize Salesforce.com for reporting, lead input, market-wide collaboration, and customer performance reviews
  • Sell and train on Manheim products and services
  • Provide technical assistance and product information to our customers
  • Partner with Field Sales Representatives on dealership sales calls for assigned accounts (as needed)
  • Perform lead generation (Next Gear, notification of newly registered dealers to sales, etc.)
  • Advise dealers on value-added services based on their individual needs (CR, Deal Shield, PSI, Recon, Transportation)
  • Review dealer lanes to ensure dealers are placed based on market guidelines (ie. sales percentage)
  • Plan, execute, and follow up on opportunities for growth
  • Rep cars and monitors lanes on sale day (unit order/dry lanes) as needed
  • Proactively educate assigned customers, as well as other dealers on products, services, and available channels
  • Work directly with customer onsite, via email & phone to ensure expectations are met and service issues are resolved
  • Make welcome calls to newly-registered dealers
  • Reserve numbers for dealers and set the lanes
  • Register “no sales” in the next sale
  • Manage transportation requests
  • Request and follow up on Recon work, CRs, and PSI
  • Update floors and announcements
  • Work “IF” bids
  • Provide pre-sale and end of sale reports
  • Champion all sale day preparations (pre/post activities) related to in‐lane and online sales. Works with lane and department leads (recon, vehicle check in, lot operations), field sales team, and other coordinators to ensure each vehicle is properly prepared for sale day, crosses the auction block on sale day and or is posted on OVE
  • Investigate, troubleshoots, and resolves customer problems and issues; serves as a liaison between customers, sales teams, and location personnel to reconcile problems and to maintain a high level of customer service
  • Demonstrate professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim
  • Function as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience
  • Work with manager to ensure a consistent and effective online and in-lane customer experience, appropriate transaction processing, high customer satisfaction and service levels
  • Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence
  • Understand the technical language of the job
  • Understand technical components of the job
  • Use technical knowledge or skills not easily or quickly learned on the job
  • Understand what the results of a task, function, or process should be
  • Perform technical or specialized work
  • Accomplish complex tasks without asking for guidance or instruction
  • Stay aware of current developments and trends in all relevant technical/professional knowledge areas
  • Specific areas
  • Must have a valid driver’s license
  • Effective communication (written and verbal) and interpersonal skills required
  • Ability to perform repetitive tasks; manual dexterity
  • Vision abilities required include close, distance and depth perception
  • 2 - 4 years Auction experience or 3 - 5 years dealership experience strongly preferred
  • Previous experience in sales or sales support
19

Dealer Account Representative Resume Examples & Samples

  • Maintains relationships—Presents a positive disposition and maintains constructive interpersonal relationships when under stress
  • Copes effectively—Develops appropriate strategies to prevent or alter conditions that create stress and to sustain physical and mental health
  • Specific areas: Computers & Electronics - knowledge of computer hardware and software
  • Sales & Marketing - knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
20

Dealer Orientation Rep Resume Examples & Samples

  • Supporting NEXTGEAR CAPITAL Field Teams (AE & SE) to increase volume of signed contracts and activations
  • Contact and schedule contract closings with approved dealers within assigned queue/territory
  • Execute dealer contract closings efficiently and accurately
  • Manage all administrative communication within a designated territory: emails and faxes to dealer base, field teams, and Lending department
  • Maintain efficient and consistent monitoring of the contract inbox
  • Communicate and follow-up regarding scheduling and closings with NEXTGEAR CAPITAL Field Employees
  • Communicate and follow-up regarding executed contracts, rejected and approved, with dealer base, NEXTGEAR CAPITAL field teams, and Lending department
  • Provide dealer feedback to the field and Director of Business Development via daily/weekly reporting
  • Maintain CRM and In Contact data integrity and work with the Director of Business Development to flag errors within each
  • Provide market feedback/analysis to the Director of Business Development
  • Attain weekly/monthly goals for Contracts Closed and Activations
  • Strong problem solving and interpersonal communication skills necessary
  • Excellent attention to detail and multi-tasking ability a must
  • Solid working knowledge of Microsoft Office products
  • Prior experience and on-the-job training
  • Sitting for extended periods of time
  • Standing Light lifting of files or boxes may be necessary
21

Dealer Services Account Operations Coordinator Resume Examples & Samples

  • Manage account relationships, maintaining effective communications and ensuring customer requirements are met
  • Review and update condition report; approve and audit vehicle repair report
  • Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value
  • Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems
  • Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning
  • In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc
  • Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles
  • Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale
  • Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful
  • Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred
  • Effective communication and organization skills required
  • Commitment to providing excellent customer service essential
22

Dealer Services Manager Resume Examples & Samples

  • Partners with managers from Operations, Recon, and other departments to address any issues related to readiness of vehicles
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
  • Work in cooperation with safety leadership in support of all safety activities aligned with safety excellence
  • Represent the perspective of Auction partners in development of OVE.com, Simulcast and Manheim.com business practices, processes and policies
  • Leads the education of customers on Online Vehicle Exchange, Simulcast, Manheim.com and on other Manheim services, especially MMR to ensure Manheim sets realistic dealer expectations on selling cars
  • Support the development, deployment and maintenance of department policies, practices and procedures
  • Train and ensure support staff is compliant with standard business practices in order to provide a consistent high quality facilitation services within the marketplace
  • Assist in development and reporting of accurate and efficient key business drivers as well as the review of Quality Assurance, Transactions, Service Levels, and other key department metrics for all online channels
  • Will require knowledge of auction operations, problem solving skills, leadership skills, effective meeting skills, ability to work in groups, and the ability to provide constructive feedback
  • Lead and work on strategic projects for the Operating Location for online transaction various products and services provided by Manheim fulfillment
  • Reviews departmental performance against key performance indicators and metrics and develop and execute strategies
  • Supports others in embracing and effectively navigating change
  • Manual dexterity
23

Dealer Services Supervisor Resume Examples & Samples

  • Assigns daily inside and outside support responsibilities to team of Dealer Services Coordinators as appropriate for the location and ensures duties are effectively executed by team
  • Ensures that team represents the Dealer Sales Lane at the location on sale days and promotes services such as Manheim Certified, accept and solicits reserve numbers from Dealers, assigns run numbers, reps vehicles on the block, works “IF” counter, upsells products and services, etc
  • Also responsible for ensuring vehicles are re-ran if needed
  • Sets an example of professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim
  • Assists manager in addressing any findings of unethical behavior and/or failure to adhere to the auction’s policies and procedures
  • Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence
  • Maintain communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external customers
  • Support the development, deployment and maintenance of Department policies, practices and procedures
  • Lead and work on strategic projects for the Operating Location for online transaction customers on the various products and services provided by Manheim fulfillment
  • Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service
  • Review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement
  • Assist manager in maintaining and developing assigned staff by recruiting, selecting, orienting, and training employees, and by providing educational opportunities
  • High School Diploma or equivalent required, Some college preferred
  • 1-2 years’ of previous management/supervisory experience preferred
  • 2-4 years’ of customer service or sales support experience strongly preferred
  • Excellent customer service and problem solving skills
24

Client Dealer Services Representative CDD Months Resume Examples & Samples

  • Provide high quality customer service by answering inquiries from shareholders, dealers, internal and prospective clients; ensure all customer queries are properly logged in Franklin Templeton’s core system
  • Serve as technical resource for internal and external customers and promote the good reputation and achievements of Client Dealer Services
  • Ensure key transaction related items (unsettled cash, interest claims, complaints, adjustments, etc.) are addressed on a timely basis
  • Production and communication of monthly statistics and reporting of serious complaints
  • Create and update procedures when and as required
  • Strong client service skills
  • Fluency in English and German/Dutch, any other languages would be an advantage
  • Degree or equivalent experience in financial business
  • Good computer literacy, solid MS Office literacy (with strong focus on MS Excel)
  • Ability to work under pressure & to meet deadlines
  • Good sense of organization and initiative on general and specific tasks
25

Dealer Assistance Centre Consultant Resume Examples & Samples

  • Typically requires 1-3 years general experience, or equivalent combination of experience and college level education
  • Superior communication skills both written and verbal
  • Experience in customer facing role either remote or face to face
  • Understands internal processes and tools
  • Computer proficiency
  • Accuracy in data entry
  • Excellent fluency in language to be supported
  • Experience in a phone based remote role
  • Familiarity with computer technology
  • Oversee compliance with operating procedures and standards
  • Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems
26

Dealer Resume Examples & Samples

  • Identifies prospects within the territory, initiates relationships, identifies needs and books new business
  • Cross sells other bank products as appropriate (i.e. Commercial Billing)
  • Prepares reports of production, activities and expenses for management
27

Dealer Finance Lender Resume Examples & Samples

  • The efficient servicing of those assigned dealer relationships through the purchasing of quality retail credits by using sound lending judgment and following approved underwriting policies and procedures. Expected average monthly new loan production volume for this position should fall between 150 and 200
  • Establish and maintain assigned dealer relationships and solicit additional business through a calling program with F&I manager, general manager, and/or owner if applicable
  • Identify opportunities to cross-sell additional bank products to clients, and work with IRM partners to develop dealer relationships with at least five (5) different bank services
  • Assist in training of new Dealer Finance lenders regarding the application processing system (Appro) and underwriting policies and procedures
  • Assist with collection of insurance and warranty refunds as directed
  • High school graduate or comparable education and related training
  • Minimum two (2) years experience in indirect lending position
  • Very good communication skills
  • Graduate of Leadership Development Program
  • Ability to pass Retail Lending Workshops I & II or equivalent
  • Prior collection experience or auto dealership experience
28

Dealer Risk Coordinator Resume Examples & Samples

  • Daily review and monitoring of Dealer Recourse items, coordinate a resolution process and follow up on tasks needed to complete open issues
  • Proactively Monitor Dealer activity and status utilizing D&B Alerts, Outstanding Titles Reports, Dealer Reserve Reports
  • Assist in ongoing Dealer risk review and monitoring process
  • Assist in review and approval process for new Dealer activations and upgrades
  • Assist Dealer Desk Coordinators in all operational functions of the Dealer Desk
  • 2-5+ years of experience in auto finance industry
  • Must work effectively and efficiently within Team concept
  • Must be motivated, self-starter with ability to interact effectively with customers
  • Must be proficient in Microsoft Office Products, including: Outlook, Excel and Word
29

Dealer Development Representative Resume Examples & Samples

  • Establish/maintain relationships with Dealer Principals and key personnel in dealerships via telephone and/or periodic travel to assigned territory
  • Identify, suggest and implement marketing opportunities and programs
  • Previous customer service experience required
30

Dealer Operations Manager Puerto Rico Resume Examples & Samples

  • Dealer sales contact experience
  • Experience and understanding of dealership operations
  • Experience in marketing and communications
31

Dealer Business Consultant Resume Examples & Samples

  • Combination of public accounting and private industry experience, or starlight private experience
  • Budgeting forecasting general accounting modeling experience
  • Bachelor's Degree in Accounting or a related field
32

Dealer Business Consultant Resume Examples & Samples

  • Strong financial statement analysis skills
  • Business planning experience
  • Background in financial analysis
  • A combination of public accounting and private industry experience, OR straight private industry experience
33

Dealer Finance Discount Clerk Resume Examples & Samples

  • Accurately and efficiently discount contracts on the Appro System. This includes the audit checklist, contract verification, financial calculations, dealer reserve calculation, new account set-up, and information for automatic up-loading to the main frame
  • Funding dealers through ACH or by cashier's check who are not funded at the branch level
  • Typing disclosure letters, if appropriate, for customers with an error on their contract
  • Preparing Commodity Check letters as directed
  • Contacting dealers regarding problem contracts, charging back contracts if warranted, and informing Lender of the problem
  • Assist any Dealer Finance customer (dealer or individual) with problems including inquiries and quoting payoffs
  • Research and resolve any rejected loan packages and any outstanding Dealer Finance loan tickets
  • Accurately prepare entries/batch work for processing through Proof Department
  • Mail dealer activity statements (reserve) and check if applicable. This includes separating statements, which require checks, having checks properly printed, making deposits if applicable, and sending notices to those with deficient balances
  • Prepare monthly GAP reports and transfer appropriate funds to GAP Administrator within five (5) days of month end
  • Accurately maintain up-to-date information on the lender incentive log
  • Perform clerical duties, develop and administer reports
  • High School graduate or comparable education and related training
  • Ability to type at a reasonable speed with minimum errors
  • Ability to handle customer calls and relate well to peers, supervisors, and clients
  • Computer skills with use of Windows, Word, and Quicken
34

Senior Financial Analyst, Dealer Finance Resume Examples & Samples

  • An undergraduate degree. Focal areas of finance, economics, or accounting preferred
  • CPA or MBA or equivalent experience preferred in finance, accounting or business law
  • A few years of relevant experience in negotiating and structuring financial transactions
  • Minimum of 5 years in financial services industry experience in a corporate lending environment developing business
  • Commercial Credit Qualification with Limits
  • In-depth understanding of Commercial Products, Commercial Lending Process, Commercial Lending Directives, all supporting processes and technology
  • Proven, expert level credit analysis experience/ understanding
  • In-depth knowledge of the organizational lending and portfolio management policies and objectives
  • Strong interpersonal skills used within a team environment and in client interaction with emphasis on excelling in relationship building
  • Exceptional credit/analytical skills and ability to apply them creatively; ability to “think outside the box”
  • Highly developed written and oral communication skills including the ability to write clear, concise and cogent credit correspondence
  • Excellent capability to independently and proactively service multiple clients and effectively manage multiple priorities
  • Leadership and coaching skills; ability to motivate others
  • Ability to advocate persuasively
  • Excellent abilities in managing relationships and identifying cross-selling opportunities
  • Ability to learn and adapt quickly
  • Expertise in financial computer applications and database management tools including MS Excel. Strong proficiency in other Microsoft Office products and the Internet
35

Dealer Solution Engineer Resume Examples & Samples

  • The initial triage on product health events (includes the receiving and recording of Incident Reports to Caterpillar)
  • Records event information for future reference and for CPI data mining
  • Investigates documented information
  • Manages dealer inquiry to closure The DSE-1 is the entry-level position which their main responsibility is to process Service Requests from the Dealer Technical Communicator
  • A general knowledge of Caterpillar product line and related products
  • A good understanding of the dealer product support network
  • A sense of urgency to resolve product health issues
  • Good written and oral communications skills with Dealer and Caterpillar personnel (Fluent in English)
  • Desired skills include an understanding of Applied Failure Analysis and proficiency in navigating key Caterpillar product support systems
36

FX Dealer Resume Examples & Samples

  • Monitor and manage bank counterparty credit exposures
  • Prepare and analyze monthly fair market value and realized gain/loss reports for accounting
  • Report quarterly to Accounting on value-at-risk of the outstanding portfolio of debt, derivatives, and cash balances worldwide
  • Use ACE operating system to maintain standard work, solve problems, and improve processes for ACE Gold organization. Actively support a customer focused organization
  • Quality
37

Icg Citi Markets Fx Chief Dealer Resume Examples & Samples

  • Bachelor degree or above, preferably with major in Economics, Finance or related discipline
  • Minimum 8 years of relevant dealing experience in global financial market including Renminbi products
  • Good understanding in financial markets and treasury operations
  • Exposure in Renminbi market and CNH FX/ Rates products trading
  • Prompt reaction to market/ regulatory changes
  • Good presentation, negotiation & analytical skills
  • High proficiency in professional computer applications
  • Familiar with treasury systems like Reuters, Bloomberg, etc
  • Fluent in both spoken and written English and Chinese, includes Mandarin
38

Client Dealer Svcs Rep Resume Examples & Samples

  • Make telephone calls to shareholders, brokers, dealers, and banks to resolve transactions not in good order. Chase up late settlements or other potentially risky items, and pro-actively contribute to their resolution
  • Diploma or equivalent experience in general office / business writing skills
  • General office experience preferred
  • Good organizational and decision-making skills
  • Ability to follow instructions and schedules
39

Dealer Solution Engineer Resume Examples & Samples

  • Manages dealer inquiry to closure
  • The DSE-3 has additional job responsibilities such as password support, mentoring of DSE-1 and DSE-2s, and other DSN related job functions. The DSE-3 is also expected to have involvement with additional projects which may include participation on 6 Sigma / CPI projects, Dealer Training, Tier 1 / Tier 2 onboard training, interfacing with product groups / Dealers, etc. The DSE-3 is expected to handle these additional responsibilities while maintaining a proficiency in handling Service Requests
  • Ensuring that relevant details of the SR are documented, (i.e. S/N, dealer details, product problem description, escalation, resolution)
  • Investigating SR and document into DSN system (i.e. CPI Event Logger, SISWeb, TMI, and Rastar)
  • Assigning Caterpillar priority to Service Request ? Escalating the inquiry when needed to subject matter experts
  • Facilitates problem resolution between Dealer and internal Caterpillar personnel
  • Reopening and/or reviewing issues with dealers as appropriate
  • Properly interprets and provides input to improve adherence to DSN Best Practices (Guidelines)
  • Leadership responsibilities for others in work group, will assist others when necessary
  • Assist Team Lead in developing others within the group, including training of new Tier 1
  • Four year Technical Degree or equivalent experience
  • 3-5 years of product related and/or field experience
  • Effective communication skills, ability to organize work and persuasiveness
  • Must possess good human relations and communications skills
  • Good negotiating and problem solving skills
  • Experience with Microsoft Office products
  • A sense of urgency to resolve product health issues
  • Must speak Spanish and English fluently
  • Strong mechanical aptitude and product knowledge and good engineering background
  • Knowledge of Caterpillar product line and related products
  • Understanding of the dealer product support network
  • Experience in service, service engineering and product support related positions
40

Bentley Dealer & Digital Marketing Manager Resume Examples & Samples

  • Annual Digital Marketing Plan - definition & management of a digital marketing plan in support of overall National & Regional plan driving efficiencies and continuity of content & production across all channels
  • Americas Region Website Management – definition & management of a living digital content plan ensuring website is Americas Region centric, up to date and accurate. The plan should also include the Dealer websites to ensure that the content is accurate and supports the dealer business and marketing plans. And, with the Marketing & Product Marketing Manager, support existing and new Car Configurator integration
  • Content Management – develop and execute content editorial plan for Bentley Customer Network, Americas Dealer Marketing News and social media, where applicable, ensuring the plan drives efficiencies and continuity of content across all channels
  • Dealer Marketing - Co-ordination of each Dealers Annual Marketing Plan with Regional Marketing Managers, ensuring timely submission in line with Brand Dealer Agreements and identifying with the Regional Marketing Managers and central Marketing Manager opportunities for activity alignment and best practice is shared. An output is the development and management of a visible quarterly campaign plan for the calendar year reflecting total activity of the Dealer plans
  • Dealer Marketing - Development of annual & quarterly on-line Dealer marketing toolkit and campaign materials with the Dealer Marketing Agency in response to aggregated dealer marketing plans. Driving production costs and agency time efficiencies
  • Demonstrable digital marketing experience in automotive and/or luxury sector
  • Excellent presentation and written communication skills
  • Ability to build relationships with regional and central-based team members, retailers, and external suppliers
  • Agency management experience
  • Prioritization skills and efficient multi-tasking
  • Independent decision making, reasoning, and problem-solving skills
  • Ability to self-start, Ability to effectively plan, organize, prioritize and multi-task
  • Experience managing multiple budgets
  • Understanding of commercial or retail marketing
  • Focuses on Customer Service, demonstrates team orientation, builds and sustains relationships
41

Dealer Account Manager Arkansas Resume Examples & Samples

  • Preferred Louisiana home based candidates, will consider Arkansas home base, if candidate has existing Louisiana network with franchise auto dealers
  • Sell the loan/lease programs to the dealer body within their territory
  • Provide training and service to the Dealer base in their territory
  • Identify any dealer with potential risk/exposure to the Bank and proactively notify appropriate Division Senior Management
  • Facilitate and sell the Banks promotional programs
  • Assist with any dealer issue and charge back or collection efforts
  • Manage monthly expenses within delegated budget, and within Bank guidelines
  • Ensure the Bank's presence at all necessary sales shows for the territory
  • Adhere to Bank's Corporate Code of Conduct and other policies as listed in Employee Handbook
  • B.A. Degree or equivalent experience
  • Proven account management experience
  • A sales background is required (Auto/RV/Marine products preferred.)
  • Experience in managing people and/or processes are a plus
  • Excellent communication and organization skills
  • Self managed with the ability to work independently
42

Money Market Dealer Resume Examples & Samples

  • Handle Business related issues pertaining to interest rates products - namely deposits or loans
  • Ensure competitive treasury interest rate pricing for all currencies
  • Provide MM treasury services to GCB Asia Pacific countries in accordance with the regional plan
  • Active engagement in projects (e.g. Full Suite/GLRS to ensure alignment in reporting/Ruby, etc.)
  • Liquidity and price risk management for array of currencies
  • Assume money market positions within assigned price risk limits
  • Ensure that the Funding Desk meet our annual plan numbers
  • Achieve satisfactory reviews in all audits
43

Dealer Resume Examples & Samples

  • Performing as the market leader in their assigned territory. This will be accomplished by significant sales call activity and by serving as the product champion for the territory assigned. The successful candidate will achieve their own loan production goals while providing leadership and assistance toward helping the regional Relationship Managers achieve their production goals
  • Create and implement an overall sales and marketing strategy for the assigned territory. Gather market intelligence for the territory related to key prospects, competitor analysis, and pricing strategies
  • Be an active participate in local and regional dealer associations
  • Cross-functional synergy with both the internal credit team as well as the commercial/floorplan lending team
  • Bachelor's degree or equivalent professional experience in underwriting and sales within the dealer finance industry
  • Minimum of 2 years (ASM I) or 4 years (ASM II) dealer indirect lending experience
44

Junior Dealer Resume Examples & Samples

  • Responsible for the accurate daily placement of trades including the interpretation of client instructions, preparation of deals, system input of trades
  • Ensure daily, weekly and monthly deadlines are met
  • Developing strong relationships with our counterparties
  • Third level financial or business related qualification essential
  • High level of numeracy
  • Financial Industry, Life assurance and offshore life assurance experience is highly desirable
  • The ability to work within tight deadlines
  • Computer literate with good knowledge of the MS office suite
  • Must be focused with good attention to detail
  • Excellent organisational skills for a pressurised environment
  • High levels of motivation, with the ability to work on own initiative and as part of a team
45

Dealer Development Rep-baltimore Area Resume Examples & Samples

  • Maximize penetration levels in dealerships through performance ratios by continually tracking applications, approvals, bookings, and quality of submissions/paperwork
  • Participate and give input in pricing decisions
  • Timeliness of required reports and administrative duties
  • Identify quality personnel for potential 5/3 employment
  • High School diploma required or equivalent. Some college preferred
  • Solid time and territory management skills
46

Cib-etrading Dealer Client Platform Developer Resume Examples & Samples

  • Design technology solutions on different scales
  • Be mindful of cost / benefit analysis in everything they do
  • Advise management and project mangers on build or buy decisions - and will have autonomy to make these decisions within existing technical business context
  • Cut code to deliver enhanced etrading functionality across our suite of in-house components and applications
  • Be an expert on integrating in-house applications to existing vendor technology (OneTick, ION MarketView, RMDS etc.)
  • Produce documentation for other technologists, users and support
  • Develop and unit test software application modules using disciplined software development processes including waterfall and agile
  • Be involved in requirements gathering and business analysis tasks
  • Co-ordinate systems integration test with other teams
  • Java - excellent core understanding and low-level programming experience
  • Experience in optimizing/profiling, multithreading, .Net tuning
  • Test driven development
  • Strong organizational ability, time and project management skills to juggle many priorities
  • Experience of low-latency, high throughput systems
  • Fixed Income product knowledge
  • C#/ WPF, Python, C++, SQL, JSP, Unix Scripting
  • ION Trading, RMDS, 29 West
  • Business/technical analysis experience in a financial environment
  • Knowledge of electronic markets, execution and quantitative market making
47

Dealer Service Manager Resume Examples & Samples

  • Manage the funding of all Consumer loans for all affiliates that are serviced within the RCC site
  • Understand all methods, policies, and procedures for funding Consumer Loans
  • Develop, implement and monitor Indirect Loan/Lease and Direct Loan processing across RCC footprint
  • Responsible for all Mortgage Lien placement and Auto Lien placement
  • Manages employees who are responsible for exception processing for all mortgage and auto liens
  • Oversees the Subordination Process, for both internal and external requests
  • Manages the Consumer Wire and Funding Accounts, which includes matching and clearing all outstanding items to avoid charge offs
  • Update Sarbanes and Business Continuity Plans
  • Facilitate major process improvement projects within the department, providing leadership and technical support
  • Collaborate with senior executives, RCC peers, and managers to review Direct Lending Funding performance and directs the implementation of appropriate action plans to meet business objectives
  • Maintain awareness of the issues and concerns of Consumer Compliance, Internal Audit and outside regulatory bodies, and understand the impact of those issues on the Consumer Division and the funding of Consumer loans
  • Develop, maintain, and apply a sound foundation in all areas of Consumer loan documentation, including changing legal situations, industry trends, and product specific issues
  • Manages the comprehensive administration of ACH Funding to fund all Indirect loans and leases originated at the Regional Credit Center
  • Expert on the timing, content, and use of information produced from the loan review process
  • Interact with lenders to assist understanding with respect to loan policy practices and laws and how they can impact a Consumer loan funding
  • Assure accuracy of tracking reports for key information such as post closing documentation follow up including recorded documents, vehicle titles, title policies, etc
  • Consumer Lending credit authority is commensurate with consumer lending authority guidelines and business need
  • Call center management experience preferred
  • Bachelor#s degree or equivalent work experience required
  • Minimum 7 years experience in Consumer lending or Consumer loan documentation/funding
  • Minimum 4 years of demonstrated process improvement/project management success within business process
  • Ability to deploy techniques of measurement, analysis, improvement, and control
  • An understanding of and proficiency in Change Management
  • Demonstrated leadership and project management skills
  • Strong understanding of the legal and compliance issues surrounding different types of Consumer loans
  • Strong oral, written and negotiation skills
  • Experience with Microsoft office products, such as Access, Word, Excel, PowerPoint and Outlook. Proficiency with Business Objects preferred
48

Client Dealer Services Rep Resume Examples & Samples

  • Answer incoming customer service calls and respond to all enquiries from shareholders, dealers, prospective interests, and internal clients. Investigate customer complaints
  • Monitor time sensitive transactions. Work closely with remote Sales personnel w/out local TA support to ensure that orders are processed according to client expectations
  • Keep abreast of current market conditions, fund and company policies, and all procedural information. Place literature orders upon request of shareholders and dealers. Maintain knowledge of all applicable investment and tax law changes
  • Provide technical support on web based applications according to the guideline
  • Administration duties, including logging and redirecting all incoming correspondence, producing weekly and monthly reports for both internal and external clients. Archiving documents and fulfilling incoming client literature requests
  • Preferably experience in the financial business
  • Strong customer service experience
  • Strong computer skills and attention to detail a must
49

Dealer With Fluent French Resume Examples & Samples

  • Liaising with brokers and clients with regard to dealing queries
  • Develop knowledge and understanding of the business and financial reporting process
  • Maintain flexibility within the department, assisting colleagues where possible and if work load demands
  • Fluent French and English
  • Key attributes: Adaptable, problem solving; solution oriented; strong interpersonal skills with ability to negotiate and influence outcomes
50

Dealer Services Specialist Resume Examples & Samples

  • Knowledge of NSCC's FundSERV and Networking systems (would need experience if didn’t have) required
  • Knowledge of to run VBA/Excel Macros; programming preferred
  • Ability to multi-task while maintaining careful attention to detail
  • Ability to work effectively both individually and within a team environment
  • Ability to work with a sense of urgency to meet deadlines and address competing priorities
  • Proficient skills with Microsoft Office software including Word, PowerPoint, Outlook required; strong Excel (functions, pivot tables, etc.) preferred
  • Effective written, listening and verbal communication skills
  • Effective problem solving and organizational skills
  • Minimum of 3 years of experience working in a Dealer Services, Account Services or similar role required
  • Experience working within a Mutual Fund Transfer Agency or related industry required
  • Equivalent education and experience will be considered
51

Junior Dealer Listed Equities Resume Examples & Samples

  • The execution of trades for two international products
  • Recently completed tertiary education with experience gained in a corporate environment, professional or financial services experience is preferred
  • Strong numeracy, excellent attention to detail and the ability to think on your feet
  • High levels of both verbal and written communication skills and a desire to interact with others to reach conclusions
  • An ability to learn rapidly on the job
  • The ability to work well in a team, multi task and a demonstrable history of working in a fast paced environment
52

Senior Client Dealer Services Rep Resume Examples & Samples

  • UG – Degree in any stream apart from areas of Computer Science and BE
  • Experience in serving customers in a correspondence – preferably in the Financial Industry
  • Proficient in English and Hindi any other language/s along with the 2 will be a value add
  • MS – Office knowledge would be a value add
  • Basic knowledge of Share trading and Mutual funds will be a value add
53

Client Dealer Services Rep Resume Examples & Samples

  • Service shareholder, dealers, back offices, and sales with prompt responses to telephone/written inquiries regarding account and fund transactions. Provide callers with detailed policies and procedures as well as giving support for web-based applications
  • Work directly with our Buenos Aires and Luxembourg offices and possible interaction with other International offices
  • Responsible for the timely and accurate processing and monitoring of all daily non-electronic dealing processes as defined by the St. Petersburg servicing model
  • Build and maintain relationships with the back office clients, broker dealers, shareholders, and sales by effectively resolving queries and complex service issues
  • Actively take part in communicating issues to departmental management, provide assistance in looking for and developing solutions to issues
  • Comply with department policies and procedures as well as all regulatory requirements
  • Provide response to internal customers
  • Support the company goals
  • Production-related activities involving direct processing or phone contact with the departments valuable customers
  • Complex problem solving for cases and situations requiring special attention and prompt resolution. Conduct data research and analysis to maintain the data integrity
  • Assist the management team by monitoring the implementation of policies and providing constructive feedback
  • Communicate and interact effectively with other Franklin Templeton departments to achieve the service goals of the department and Transfer Agent
  • Bachelor’s degree or equivalent experience. Equivalent experience should include working for a minimum of four years in a customer service environment, preferably some of that time in a Transfer Agency or Call Service Center where customer interaction is a critical component of the job
  • Spanish speaking and writing required
  • Strong data analysis skills
  • Detail oriented with strong organizational, time management and follow-through skills
  • NSCC knowledge preferred
54

Dealer Finance Recreational Lending Dealer Services Assistant Resume Examples & Samples

  • Assist loan officers with loan origination process, specifically application and supporting loan documentation through input into internal systems and written and/or verbal communication with dealer client personnel and other third parties such as insurance agents, brokers, outsourced F&I operations, surveyors, etc
  • Review loan package documentation (original and/or fax funding copies) prior to entry into Appro system. Contact appropriate dealership personnel regarding missing, incomplete or erroneous documentation
  • Ensure proper lien perfection for all Marine and RV products, including state requirements for titles and/or UCC's and knowledge of First Preferred Ship Mortgages
  • Discount loans in the Appro system and upload loans to mainframe system. Communicate with loan officer to ensure all contract stipulations are satisfied. Contact appropriate dealership personnel to resolve issues in loan processing
  • Fund loan proceeds and daily dealer reserve transactions via ACH or cashier's check
  • Follow-up and collect negative reserve balances due from dealers
  • Verify insurance on Recreational Lending loan packages. Monitor weekly InsurTrak reports from State National regarding insurance status on existing loans
  • Monitor Fax Funding contracts. Initiate reversal of ACH/collect proceeds from dealer if original documentation not received after 10 days
  • Ensure documentation quality via follow-up and clearing of exceptions, maintaining the lowest possible percentage of excpetions (e.g. BP21, NP05, NP16, UC04, UC05, UC17)
  • One year of experience in banking, finance, or equivalent
  • Ability to use Microsoft Applications including Outlook, Word, Excel, Access and PowerPoint
  • Math aptitude with ability to grasp general accounting and financial concepts
  • Associates degree or equivalent education and related training
  • Working product knowledge of Bank services
55

Dealer, Wealth Management Resume Examples & Samples

  • Trade in the approved instruments both on behalf of the firm as well as on clients' request - this includes foreign exchange, equities, fixed income, mutual funds, etc
  • Execute transactions relating to the bank's liquidity, cash and/or foreign exchange risk management
  • To deal and monitor the bank's counterparty and other regulatory limits
  • Maintain and perform housekeeping of the investment databases, spreadsheets and Selection Lists
  • Assist in deal implementation activities, including pre- and post-trade management and control checks
56

Dealer Solution Engineer Resume Examples & Samples

  • Bachelor's degree in Engineering or related degree
  • 5+ years of product support related experience
  • Applied Failure Analysis
  • Ability to navigate key Caterpillar product support systems
  • Strong attention to detail and mechanical product knowledge
  • Must possess a strong sense of urgency to resolve product health issues
  • Experience working with dealers or familiarity with dealer service procedures and past experience working with dealers in a technical nature
  • Familiar with company policies and procedures
  • Good knowledge of product applications
57

Dealer Management Information Analysis Manager Resume Examples & Samples

  • Oversee the process to produce monthly and quarterly business reports, Key Risk Indicators (KRIs), and analytics. Involves refreshing data exhibits, engaging with the business to understand and provide commentary on trends or emerging risks, and ensuring a high quality final product is delivered on a timely basis
  • Create powerful final presentation deliverables that tell stories from the insight gained through analytics, and that illustrate / drive the Dealer Management agenda
  • Participate in business reviews to discuss trends and issues, and take action. Provide visibility on key issues
  • Understand the various datasets, processes and procedures within Dealer Management and the risks and controls associated with each. Oversee and maintain related process maps, and manage all associated Phoenix action plans and related assessment activities
  • Identify opportunities to create efficiencies through automation and / or process improvement. Manage project roadmaps and tasks lists; coordinate amongst internal resources or with business partners to achieve goals
  • Manage multiple priorities, adhering to internal processes and meeting key deadlines
  • Proven ability to communicate complex information and data in clear and concise, charts, graphs, illustrations; expert knowledge of Power Point and Excel
  • High tolerance for ambiguity matched with desire to organize it, as well as the ability to handle tight deadlines
  • Strong familiarity with analytical project lifecycles that involve business understanding, data understanding, data preparation, evaluation
  • Exposure to data mining models, structures and theories
  • Ability to interact effectively with different business units, team members, and external client at all levels
  • Strong written communication and interpersonal skills with a positive, roll-up your sleeves work ethic
  • Ability to build and maintain strong relationships internal partners and stakeholders
  • Experience in Auto Originations and Servicing a plus
58

Cib-equity Dealer Resume Examples & Samples

  • Provide an Equity dealing service in Taiwan
  • Primarily responsible for execution of foreign and domestic institutional orders
  • Coordinate with regional sales traders and the program desk
  • Accurately take orders from the Order Processing System / Bloomberg / Phone / Email
  • Adopt a dealing style that will be in line with internal and external regulatory requirements
  • Provide timely and correct updates to clients
  • Build foundation of trust with clients by demonstrating an understanding of their needs
  • Hold trusting relationships with a variety of internal partners and help Impact revenue outside of own product area
  • Set the tone for the team by influencing others to operate in the interest of the firm and sell broad capabilities
  • Help drive product improvements to meet changing client needs
  • Instil a culture of compliance, integrity and ethics within business
  • Ensure risks on a deal/product are appropriately identified, and are measurable and monitorable in firm's systems
  • Take ownership for thinking ahead to identify potential future issues, and escalate and help resolve them
  • Models and promotes coaching and continuous learning. Informally mentors and coaches others
  • Drives the IB people development agenda through leadership of key initiatives (recruiting, mentoring, training etc)
  • Understand the firm's approach and policies for managing risks in relevant business and applicable legal and regulatory rules, and follows policies
  • Provide developmental feedback to team members; effectively deliver tough messages and encourage performance improvement
  • Solid and demonstrable experience as an equities dealer
  • Ability to talk in detail your knowledge of the current market (including trends) for Equities in Taipei
  • Ability to talk in detail your understanding of the entire landscape: knowledge of the client's sector and client's specific business needs and limitations. Deep understanding of client-specific nuances and leverages that help deliver more value to clients and the firm
  • Ability to use a well established selling style that fits own personality and can effectively adjust it to individual clients as needed
  • Understands the product cycle and anticipate market trends and impacts across a broad spectrum of products
  • Ability to communicate concepts and ideas, both verbally and via documentation, and be able to defend their validity and target messages to different audiences
  • Ability to talk in detail of your understanding of how to build a strong talent pipeline; identifies and works to retain strong performers
59

Dealer Development Rep-texas Resume Examples & Samples

  • Develop and maintain volume levels commensurate with assigned territory objectives
  • Identify and close key dealers that can be strategic partners
  • Serve as liaison between dealers and each 5/3 department
  • Develop dealership personnel relationships through training, deal structuring, credit involvement, assisting in paperwork, and working deals
  • Provide competitive information / intelligence - gather / analyze market data
  • Support cross-sell opportunities
  • Minimum of 2 years Consumer Indirect Lending or related field experience
  • Must be able to effectively work with outside customers to resolve issues consistent with 5/3 guidelines, policies, and programs
60

Icg-local Markets Treasury Dealer Resume Examples & Samples

  • At least Graduate, strong preference for Post-Graduate degree
  • Minimum 5-7 years experience in Markets in a risk taking function, with good track record
  • Good knowledge of Markets, and various Markets products
61

Dealer Management Operations Manager Resume Examples & Samples

  • Partnering with Legal to review new submissions from Guaranteed Asset Protection (GAP) providers
  • On-board approved GAP Waivers and Insurance forms, promptly communicating updates / changes to the business
  • Maintain the approved GAP list and monitor associated key requirements and risks, making recommendations for updates as needed based on trends noted
  • Oversee the administration fee process and associated ongoing reconciliation of fees invoiced to fees received, following up when necessary
  • Track and report volume and performance associated with approved GAP providers
  • Support Originations teams (Sales, B&F, National Accounts) with troubleshooting and inquiry resolution related to GAP
  • Manage the GAP Non-remittance Review process to ensure customer GAP policies are in place as intended. Act to correct any issues found within the review, with focus on uncollected refunds for cancelled products
  • Research product providers including company background, public records and complaint history with Chase, as applicable
  • Support the evaluation of new aftermarket products
  • Assist in resolution of customer issues pertaining to Aftermarket products as needed
  • Support Risk Control Self Assessment (RCSA) and Controls Testing related to the Aftermarket Product Process
  • Understanding of aftermarket products industry and providers, as well as the associated sales process by dealers
  • Ideal candidate will have sold aftermarket products knowledge/experience, worked for a product company or in a dealership, or have held a comparable sales or marketing position
  • Knowledge of the auto finance industry, understanding of auto finance originations processes including Sales/Credit Management/Funding, and Risk Management, are essential. Customer Service experience a plus
  • Effective communication skills in planned and ad hoc situations; articulate in verbal and written communication to all levels of the organization
  • Strong interpersonal skills with a track record of initiative, resourcefulness, and creative problem solving
  • Prior experience with accessing and interpreting MIS is preferred
  • Strong analytical skills and attention to detail, ability to handle multiple competing priorities with a sense of urgency
  • Goal-oriented self-starter with proven ability to work independently
  • Undergraduate degree preferred
62

Analyst / Trainee Dealer Resume Examples & Samples

  • Trading and balancing the banks same day funding requirement in over 30 currencies
  • Working as part of a small dynamic team
  • Analysing and managing Macquarie's FX and interest rate risk exposure
  • Opportunity for further development in trading FX and Interest Rates markets
  • Evening shift from 2-3pm to midnight covering both London and US markets
  • Be highly numerical with exceptional financial analysis/excel skills
  • Display excellent written and verbal communication skills, and communicate ideas succinctly
  • Self starter able to work independently in a challenging and fast paced environment
  • Work with stakeholders at multiple levels and build relationships quickly
  • Show a desire and willingness to learn and develop risk trading skills in financial markets
63

CSS Dealer Resume Examples & Samples

  • Experience in a client-facing role
  • Preferably have experience interacting with Global Markets and have some Markets product knowledge
  • Passion for financial markets
64

Manager, Dealer Channel Resume Examples & Samples

  • Develop relationship with management counterparts within the Channel, as assigned
  • Develop familiarity with the larger end-customer relationships within Channel
  • Work with Channel counterparts to develop and monitor metrics for customer satisfaction and program effectiveness
  • Travel up to 25% as required
  • Act as the internal knowledge source for CFS associates on the office equipment market & direct programs
  • Plans, organizes and executes projects according to established milestones
  • Facilitate process improvement within CFS and work with channel counterparts to develop better communication and process enhancements
  • Action oriented and adaptable to changing conditions within CFS
  • Ability to make sound, fact based timely decisions
  • Strong Leasing and Financial Services knowledge and skills
  • Creative and innovative. Strong planning and organization skills
  • Strong relationship skills
  • Responsibilities also include managing conflict and building trust throughout all of Canon
  • Management of an internal client services staff is a key responsibility of this position. Providing associates timely, candid and constructive performance feedback; developing associates to their fullest potential to enhance career growth; recognizing and rewarding associates for accomplishments
  • Education Required: Requires a bachelor's degree, preferably an MBA or equivalent work experience
  • Experience Required: 7 – 10yrs experience in the financial or customer service industry supporting the office equipment industry
65

Senior Client Dealer Services Rep Resume Examples & Samples

  • UG Degree
  • Experience in the financial business and customer service
  • A minimum 3 years of work experience in an Inbound Call Centre environment
  • Work Flow management
66

Field Audit Representative Ontario Dealer Finance Centre Resume Examples & Samples

  • Complete flooring, leasing and daily rental audits, according to approved schedules and audit policy, to ensure records are accurately maintained and any potential risk issues identified and escalated as appropriate by
  • Performing physical audits of financed vehicles and/or associated documentation
  • Identifying and reconciling discrepancies with the client
  • Gathering additional information, as required
  • Completing documentation and reporting audit findings, according to Bank guidelines
  • Conducting further follow-up or supplementary audits, as required
  • Ensuring compliance with Anti Money Laundering and Know Your Customer policies and requirements
  • Develop a working relationship with Dealer Principals and/or other key employees by
  • Approaching the client with issues in a supportive and professional manner
  • Providing clear direction and guidance relating to the guidelines and requirements of inventory management
  • Completing audits with limited disruption to dealership operations
  • Assist Senior Client Portfolio Analyst - Audit and Audit Officer, as required
  • Knowledge of the Automotive industry is an asset; however, not mandatory
  • An understanding of risk management processes, is preferred
  • Proficiency in Microsoft Word, Excel, and Banking systems is an asset
67

Account Executive Franchise Major Dealer Resume Examples & Samples

  • Must be knowledgeable and educated on all products and services that NextGear Capital offers including inventory financing (floorplan) and the company's Ancillary Products and Services
  • Develop an aggressive sales plan within a defined market
  • Build prospect list through effective cold calling, lead follow up and referrals
  • Conduct cold calls each week to solicit new relationships for NextGear Capital
  • Follow up on all leads provided on a daily basis with a sense of urgency
  • Increase overall loan volume and credit line utilization through continued follow up with existing customers
  • Hit target levels of performance in new applications, dealer activations, new loan volume and credit facility utilization
  • Responsible for initial review of potential NextGear Capital customers prior to submitting an application to underwriting
  • Monitor applications throughout the credit process
  • Responsible for activation and orientation of new customers
  • Hit target levels of performance in enrollments and sales of NextGear Capital’s Ancillary Products and Services
  • Develop a strong relationship with manufacturer representatives in assigned territory
  • Work closely with Product Line Managers to provide leads for new manufacturer relationships and programs
  • Attend Trade shows, conventions and dealer meetings to increase NextGear Capital's presence
  • Assist with field collections as requested
  • Of the automotive industry Franchise Major Dealers (various sectors)
  • Of the finance industry (various sectors)
  • Sales Management (develop leads, contract customers, portfolio growth)
  • Strong time management skills and ability to manage deadlines
  • Must be comfortable in a high pressure, results driven and fast paced work environment
  • Must be proficient with Microsoft Office and Outlook with ability to manage high volume of electronic and voice communications
  • Ability to learn company operating and reporting system plus Microsoft CRM
  • Four year collect degree preferred
  • 5 years of experience in sales and portfolio management preferred
  • 3-5 years experience in finance or auto industry preferred
68

Dealer Finance Center Manager Resume Examples & Samples

  • Manage the retail portfolio to ensure that the following key performance measures meet predetermined objectives: a) Profitability; b) Growth; c) Quality
  • Develop and implement marketing strategies to effectively promote Dealer Finance products in the market area. Lead and participate in calling efforts (individually and jointly) with Dealer Relationship Managers (DRM), Lenders and Community Banking personnel
  • Conduct frequent training sessions with Dealer Finance lending personnel to ensure the high level of technical expertise and understanding of the indirect lending function needed to deliver quality indirect lending products and services
  • Originate required indirect production volume to support Center's growth objectives. Perform as a producing manager
  • Work closely with Risk Management and Lender Support to develop and implement a successful and consistent underwriting and buying strategy
  • Conduct frequent training sessions with Dealer Finance personnel to ensure a high level of technical expertise and understanding of the indirect lending function to deliver quality indirect lending products and services in keeping with best practices and client service standards
  • Participate directly in the preparation of the annual profit plan
  • Conduct periodic surveys to determine market rates and notifies Dealer Finance Administration of the results of these surveys
  • Conduct periodic reviews of indirect paper being purchased to ensure that a high standard of acceptability is maintained
  • Supervise and manage the Dealer Finance Center and the DRM. Directly supervise all lenders and assistant manager. Indirect management responsibility for all positions in Dealer Center, including hiring, co-approving or recommending salary adjustments, performance reviews, terminations and resolution of any employee issues
  • With the cooperation of Community Banking personnel (Regional President, City Executive, Business Service Officer) and the DRM, participate in the solicitation of new and existing dealer relationships through an on going dealer calling program
  • Approve dealer credit limits within authority limits and complete all required documents related to the establishment and renewal of dealer lines to be forwarded to Dealer Finance Administration for co approval
  • Provide technical assistance to the dealer's staff regarding the proper documentation and processing required on indirect retail programs, and other training as requested by the dealer
  • Closely review pricing strategies relative to risk, maturity, prevailing market rates and cost of servicing
  • Notify Dealer Finance Administration of competitive pricing, products, maturities and procedures
  • Monitor current market conditions and advise Dealer Finance Administration of any events that may affect the indirect lending program
  • Seven years of relevant experience
  • In depth knowledge of indirect auto lending function
  • Ability to sell indirect lending program to dealers and field personnel
  • Ability to manage subordinate personnel and interact with Community Banking peers
  • Ability to analyze and spread dealer financial statements
  • Completed and passed self-employed borrower analysis, tax return analysis or equivalent
69

Manager, Dealer Experience Resume Examples & Samples

  • Lead development of the end-to-end Dealer Experience initiatives
  • Identify and lead business case strategic opportunities to deliver best-in-class customer experience to our Dealers
  • Develop programs and influence the strategic direction of various high-impact projects that impact the dealer experience
  • Identify key decision, issues and risks to initiative implementation and escalate as required
  • Work closely with functional partners to assist in change management initiatives, including process, protocol and communication activities
  • Recommend and highlight fundamental shifts in process/technology/people to deliver on TD Brand promise to our Dealers
  • Develop strong relationships with key internal partners. Coordinate priorities and dependencies, with partners, requiring strong communication, negotiation, influencing skills and organizational awareness. Work on cross functional teams to deliver on program/project outcomes
  • Perform research into pan-TDAF business initiatives in conjunction with other business areas within TDAF and TD in a consulting capacity
  • Act as an expert individual contributor providing consultation and recommendations on dealer experience matters across TDAF
  • Develop the appropriate metrics, reporting and feedback processes to make sure the dealer experience becomes an ongoing discipline of the business, including JD Power and Dealer CEI
  • Knowledge and or relationships in auto finance space would be considered an asset
  • Proven leadership skills and has the ability to both make decisions independently and work well with others
  • History of making an impact, developing and executing on strategies and delivering superior results in both the short and long term
  • Personal presence, intellect, energy and drive to succeed in a high-performance environment
  • Operates with passion and a willingness to challenge the status quo
  • Organizationally astute, with superior influencing, collaboration and communication skills
  • Strong influencing and people management skills
  • Excellent verbal, written, presentation and problem solving skills
  • Proficiency with Microsoft Office: Word, Excel and PowerPoint
  • May require some travel
70

Credit Solutions Manager Ontario Dealer Finance Centre Resume Examples & Samples

  • Contributes to the profitable development of Automotive Commercial Credit business by
  • Ensuring the timely analysis, structure and presentation of credit / financial solutions proposals within a prescribed portfolio
  • Providing prompt and sound recommendations in the analysis and adjudication of credit proposals
  • Ensuring that communications clearly convey the rationale for decisions
  • Recommending alternative terms, conditions and covenants to provide viable banking proposals to clients within sound credit lending practices
  • Ensures accurate communication of the terms and conditions of an authorization and supervises the effective and timely implementation of same by
  • Writing or reviewing all written authorizations to ensure accuracy, completeness and clarity
  • Ensuring prompt follow-up for acceptance of the authorization and reacting swiftly to any problems, amendments, extensions, reporting to senior management where necessary
  • Promptly and effectively addressing issues surrounding the adequacy, quality and completeness of loan documentation and security
  • Liaising on any required changes with the (Sr.) RM and following up for the accurate execution and delivery of same prior to disbursement of funds
  • Ensure the ongoing quality of the assigned credit portfolio by
  • Advising senior management of any credit weaknesses developing within individual accounts, by ongoing awareness and analysis of relevant financial, legal, technological, environmental and industry information
  • Adhering to any regulatory and internal Bank policies and requirements
  • Complying with regulatory requirements as part of the service process, including Know Your Customer (KYC), Anti-Money Laundering/Anti-Terrorist Financing (AML/ATF), Privacy, and Occupational Health and Safety (OHS)
  • Contributes to client service support by
  • Responding to and resolving client calls pertaining to credit lines, general inquiries or issues
  • Establishing and maintaining strong working relationships with key officers and advisors of assigned dealer accounts
  • Accompanying (Senior) Relationship Managers on occasion, to establish / maintain rapport and obtain relevant information about the dealerships
  • Good commercial credit knowledge and proven ability to make sound credit decisions,
  • Superior accounting, financial analysis and risk assessment skills
  • Superior communication skills (both oral and written)
  • Strong interpersonal skills with a focus on team building
  • Working knowledge / experience within the automotive industry is preferred, but not mandatory
71

Flow Trader / Dealer Resume Examples & Samples

  • Be highly competitive and driven by success
  • Be a quick learner and have attention to detail
  • Be able to multi task and willing to work under high pressure
  • LI
72

Dealer Desk Coordinator Resume Examples & Samples

  • Work closely with sales to ensure necessary documentation is obtained for approval and updated as needed
  • Compile and review required supporting documents for dealer approval process to ensure signed agreements have been properly executed and required documentation is present and current
  • Identify and understand different licensing and OCC requirements
  • Provide detailed Dealer Documentation Management and account records management with both electronic and physical files paying close attention to security and customer confidentiality
  • Obtain Dun & Bradstreet reports on dealers and credit reports when necessary
  • Maintain internal spreadsheets and update department records
  • Maintain, update and identify potential discrepancies with information in the Daybreak and online for Dealer Track and Route One
  • Assist sales, credit, operations and dealers with questions regarding dealer packages, statuses, missing funds, agreement changes and following up on missing and miscellaneous items
  • Manage a high volume of e-mail & phone interaction with Sales, Funding, Accounting, Titles, & Dealers
  • Answer inbound calls and direct them to the correct department or sales team
  • Provide explanations of adverse action letters to inbound callers
  • Answer all e-mails and phone calls and advise on action required in a timely manner
  • Minimum of 1 year related work experience in an office environment with working knowledge of office equipment including but not limited to scanning, copying and fax machines
  • Must be a self-starter and willing to complete a high volume of detailed work each day independently, while interacting effectively with co-workers and customers
  • Ability to work under daily deadlines with the possibility of overtime and occasional Saturdays to assist Sales and Funding as needed
  • Must be motivated to succeed, maintain a positive attitude and accept constructive criticism
  • Must be able to demonstrate strong oral and written communication skills, including the ability to generative high-level business correspondence, prepare, proof and present memos, letters, reports, and presentations
  • Must be proficient in Microsoft Office products, including: Outlook, Excel, and Word
  • Ability to successfully juggle several different tasks simultaneously
  • Ability to problem solve and make tough but logical decisions
  • Must be able to sit for long periods of time at a computer
73

Owner & Dealer Info Intern Resume Examples & Samples

  • Must be enrolled at a University/College or Graduation date must be within the last six months
  • Website Production
  • Project Management
74

Dealer / Customer Representative Resume Examples & Samples

  • Use customer profiles to determine what products, future sales, or concerns the customer may have about previously purchased Caterpillar equipment
  • Develop customized tours to address customer's needs
  • Provide in-house training to all Visitor Service Representatives, Certified tour guides, and Dealer Customer Interpreters that assist on factory tours
  • Provide training experiences for the Dealer Customer Interpreters
  • Maintain, protect, and secure Caterpillar assets
  • Bachelor's Degree or equivalent work-related experience
  • 3 to 5 years of relevant marketing experience and understanding of the factory environment
  • Excellent human relations skills
  • Self-starter with leadership skills
  • Strong business knowledge
  • Strong mechanical aptitude
  • Valid Driver's license
  • General understanding of the Caterpillar organization, products, and experience working with customers, and dealers
  • First Aid/CPR certified
  • No Relocation Assistance is available for this position
75

Dealer Service Loaner Coordinator Resume Examples & Samples

  • 2-4 years’ experience in automotive retail activities, preferably automotive leasing
  • 2-4 years professional customer and/or dealer contact experience, specifically service loaner process management
  • HS Diploma
  • Strong analytical and sound business skills to balance dealer satisfaction, education, and guidelines and practices
  • Responsible for building and maintaining relationships with VW and Audi dealers, VCI and VWGoA Field Personnel, VW and Audi Brands
  • Strong interpersonal and team building skills
  • Organized approach to work and meeting deadlines, proactive, highly adaptable to changing priorities, able to formulate and support own ideas, yet be open to alternatives & able to work independent of direct supervision
  • Proven written & verbal communication skills
  • Proven ability to exercise independent judgment and function in highly ambiguous situations
  • Accurate data entry along with strong MS Office (Word, Access and Excel) skills
  • Strong presentation skills and/or training experience
  • Consumer or automotive financing knowledge and sound understanding of dealership operations
76

Dealer Lending Services Consumer Loan Specialist Resume Examples & Samples

  • Audits, funds, and boards Indirect Loan and Lease packages
  • Minimize risk of loss to the Bank by ensuring the completeness, accuracy, and compliance of retail consumer credit documentation through the audit, funding, and boarding process
  • Ensures predefined timeline for turnaround is met
  • Ascertain, resolve, and/or escalate problems that may impact the Bank’s ability to disburse proceeds to the dealer or broker
  • Communicate with the dealer regarding funding package documentation problems and offer/provide assistance in resolving problems
  • Ensure the quality of applicant and contract information. This information will autoboard to the Bank’s accounting system and ultimately be used as the Bank’s primary reporting tool in determining risk, profitability, collateral and customer location information
  • High School Diploma or GED required Required Experience
  • Maintains working knowledge of standards and procedures
  • Maintains knowledge of systems and applications
  • Supports other areas of Indirect Lending Operations group as needed
  • Ability to interact with management and team members effectively
77

Dealer Services Associate Resume Examples & Samples

  • Candidate will be responsible for the onboarding and servicing of institutional clients investing in BlackRock offshore funds
  • Interacts with various internal and external business partners to the ensure all new accounts are established and in good order within that stated SLA
  • Candidate will need the ability to hold all business partners accountable for deliverables and Service level Agreements (SLAs)
  • Candidate will need the ability to work independently
  • Candidate will perform analysis on new relationships to determine documentation requirements
  • Candidate will handle research requests from business partners and clients
  • Candidate will need to effectively communicate issues and take the initiative to resolve problems when dealing with internal and external business partners
  • Candidate should be highly motivated to provide world class service to clients and business partners
  • Must be able to recognize high risk items and escalate items or seek assistance to minimize exposure to BlackRock
  • Continuously work to improve brokerage and fund operations skills/knowledge and overall industry knowledge
  • Candidate should be able to assess operational effectiveness and make suggestions to streamline functions
  • Requires the ability to work flexible hours
  • A minimum of 3-5 Years of Fund Operations, Brokerage Operations or Transfer Agent experience and/or Mutual Fund Transfer Agency and Mutual Fund Administration experience
  • Strong interpersonal and phone skills
  • Strong attention to detail, communication, organizational, and management skills needed
  • Microsoft Word, Excel, PowerPoint and Adobe skills required
78

Fixed Income Dealer, Wealth Management Resume Examples & Samples

  • University Graduate in Business Management/Finance Discipline would be preferred
  • HKSI LE Papers 1, 7 and 8 or equivalent is preferred
  • Relevant 2-3 working experience is preferred
79

Dealer Remarketing Process Specialist Resume Examples & Samples

  • Work with various departments to consistently document current processes across VCI Dealer Remarketing, including
  • 7-10 years overall professional experience
  • 5-7 years in automotive and/or automotive finance
  • Broad understanding of automotive finance business and processes
  • Project management – design, reporting, delivery
  • Demonstrated competency in developing efficient solutions to complex business problems
  • Automotive field and/or automotive retail experience
80

Dealer Service Representative Resume Examples & Samples

  • 3-5 years’ experience preferable in the Running/Outdoor industry with inside or outside sales experience
  • Proven track record of exceeding performance metrics
  • Knowledge of JDE or a similar Sales and Inventory ordering systems
  • Excellent Microsoft Office skills
  • Detail oriented with strong organizational skills and excellent follow-through
  • Ability to create strong personal relationships through verbal & written communication skills which lead to Sales
  • Must be self-directed, motivated to take initiative and is able to work with little supervision
  • Passion for the outdoors, including being a runner
81

Treasury Centre Dealer Resume Examples & Samples

  • Execute FX, money market investments and loan draw downs approved by the Treasury Management at best possible rates
  • Ensure all deals abide by cash-management procedures when performing their duties
  • Maintain good relationship with our panel of counterparty banks
  • Provide support to treasury team
  • Manage ad-hoc/special projects
  • Prepare measurement reporting to the management
82

Dealer Services Specialist Resume Examples & Samples

  • Parts Logistics experience
  • Microsoft Office Suite proficiency in Word, Excel, PowerPoint and Outlook
  • Ability to type 35-45 wpm
  • Excellent written communication skills
  • Superb telephone skills
  • ET-2000 (SAP)
  • Knowledge of key PDC functions/processes
  • Influencing, conflict resolution, negotiation skills
  • Problem solving: ability to understand a problem and figuring out the best way to solve it
  • Resource management – thinking about the pros and cons of different options and picking the best one
  • ETKA parts catalog experience desired
  • Dealer retail experience desired
  • Customer Service experience desired
  • Database management skills highly preferred
  • Automotive technology understanding
83

Manager, Indirect Authorized Dealer Resume Examples & Samples

  • Manages ongoing relationships with third-party vendors, and developsand distributes promotional and communications materials
  • Ensures adequate product supplies, trains vendors' sales staffs, andresolves retailer/dealer/agent issues
  • Serves as liaison to channel partners with regards to any sales relatedissues
  • Performs sales activities for an assigned geographic area orproduct/service line through indirect sales channels to achieve or
  • Help their team build relationships through coaching and development of dealer partners to help drive sales and increase knowledge of Comcast services
  • Manage incentive programs that encourage desired performance from dealers
  • Ensure that all merchandising and collateral is in compliance with Comcast's standards. Audit to ensure that all signage and brochures are displayed properly. Coach dealer management regarding importance of compliance
  • Facilitate in-store training programs to ensure all dealer employees are aware of Comcast's competitive advantages and how to most effectively position our products and services. Serve as a subject matter expert on all Comcast offers and support dealers in implementation, marketing, and incentives
  • Train coach and educate dealer employees on Comcast's competitive advantages, products and services, promotions, methods and procedures, and G2B ordering system. Provide both formal and one-on-one training and coaching sessions as needed to ensure dealer store quotas are met and exceeded
  • Act as a company representative at dealer locations to provide support and engage in side-by-side selling/shadowing during periods of high traffic (holidays, special events, grand openings, evenings, weekends, etc.). Observe employees sales techniques and customer interactions and coach on Comcast selling strategies
84

Treasury Dealer, Based Resume Examples & Samples

  • Assist in the daily management of Bank Treasury positions for both Shanghai and Beijing Branches. Provide adequate funding at transparent market pricing to the commercial departments including Lending Services and Financial Markets while maintaining a prudent liquidity position and balance sheet
  • Ensure full compliance with all internal and regulatory limits and ratios
  • Assist with the development of a diversified funding base through regular interaction with our deposit customers and interbank counterparties
  • Effectively communicate relevant market information and internal liquidity/balance sheet developments to all internal stakeholders
  • Work closely with the Country Head of Bank Treasury to achieve the BT P&L target
85

Fixed Income Dealer Resume Examples & Samples

  • Executes daily requirements for fixed income trades taking into account such factors as short-term sentiment, technical conditions and market liquidity
  • Reports to the Trade Management Oversight Committee for review of best execution and trade performance
  • Formulates timing strategy and selection of appropriate broker to work towards “best execution”
  • Assists Portfolio Managers in formulating tactical trade implementation strategies
  • Provides portfolio managers with ongoing information about market sentiment, trading environment, trading volume and price volatility
  • Communicates with brokers in an accurate, precise and professional manner and maintains good relations with all individuals and/or companies having dealings with RBC GAM UK
  • Understands RBC vision, as well as supports and reinforces targeted behaviours that contribute to RBC goals
  • Participates in daily discussions on various investment issues
  • Macro data monitoring – follows and understands macro data of the major countries in the region
  • Prepares customized reports as required
  • Business Degree or similar preferable
  • Knowledge of quantitative methods including basic probability and statistics
  • Positive attitude, ability to prioritize and be a team player
86

Dealer Performance Manager Resume Examples & Samples

  • 7-10 years of experience with 5-7 years of automotive related experience. Prefer candidates with dealer contact experience with 3 years of Dealer Development experience in both dealer facing and corporate environment
  • Master's Degree in Business related field
  • Proven performance track record in Field position(s)
  • Demonstrated ability to read and understand Dealership Financial Statements; ability to draw conclusions regarding dealership operations and effects on dealership profitability
  • Demonstrated strong written abilities
  • Demonstrated presentation abilities
  • Ability to communicate status to all VW stakeholders in a timely & concise manner
  • Ability to manage various process improvement programs
  • Think Cell
  • Experience with Dealer Management System software
  • Experience with Data Management Systems
  • Customer problem resolution experience
87

Dealer Resume Examples & Samples

  • Performing as the market leader in their assigned territory. This will be accomplished by significant sales call activity and by serving as the product champion for the territory assigned
  • The successful candidate will achieve their own loan production goals while providing leadership and assistance toward helping the regional Relationship Managers achieve their production goals
  • Create and implement an overall sales and marketing strategy for the assigned territory
  • Gather market intelligence for the territory related to key prospects, competitor analysis, and pricing strategies
88

Dealer Financial Services Audit Admin Resume Examples & Samples

  • Schedule and coordinate all new inventory takeout audits with DataScan, Field Services, Relationship Manager, Clients and Documentation Specialist
  • Balance all new takeout audits to ensure that each unit and value equal any lender takeout balance, Release Letter and/or client inventory balance sheet. Work with Relationship Manager, Dealer and Documentation Specialist
  • Submit Client add/change form to DataScan for all routine client audits, listing all dealer inventory sites according to client's Credit Approval and Inventory Financing and Security Agreement
  • Work with Data Scan to monitor and ensure each audit is scheduled and completed in a timely manner. Post routine audits in the CMS Audit Calendar and DFS Sharepoint site as well as maintain an excel spreadsheet showing each client's audit schedule and date
  • Reconcile each audit and follow up with any discrepancies or open issues with Relationship Manager and Client and report any unresolved issues to the Credit Audit Manager for resolution
  • Confirm rental contracts by calling 30% of each dealer's rental customer to confirm rental unit status
  • Meet with Credit Audit Manager weekly to go over each audit and once approved, clear the audit in WMS, scan, copy and file into electronic customer file as well as SharePoint Relationship Manager File and paper audit file
  • LI-EJ1
  • Vocational/Technical Degree in required
  • 4 to 6 years of directly related experience
  • Excellent customer service skills, including verbal and written communication
  • In-depth knowledge of dealer flooring loans
  • Strong knowledge of banks software programs
  • Compile statistics and reports
  • Maintain logs
89

General Manager, Dealer Remarketing Resume Examples & Samples

  • Responsible for ensuring that wholesale gross and net wholesale proceeds of all used VWG of America/Audi of America vehicles are maximized by obtaining the highest possible return, ensuring the highest reported market values (used car guidebook)
  • Responsible for the direction of several primary functional areas: Upstream Wholesale Sales, Midstream Wholesales Sales, Physical Auction Wholesales Sales, Marketing, Logistics, Arbitrations, and the Auction Vehicle Reconditioning/Certification Program
  • Establish virtual and physical auction strategies which include auction volume objectives, disposition methods, physical locations, e-business activity, brand mix and branded marketing techniques
  • Direct a vehicle reconditioning/certification program designed to positively influence gross selling prices and guidebook values
  • Establish policies and procedures to positively influence the market value of VW, and Audi Pre-Owned Vehicles while maintaining cost effectiveness
  • Direct the Dealer Remarketing Call Center as it relates to incoming dealer, field, and brand calls; keep pace with business demands, technologies, and dealers needs
  • Direct the development and maintenance of Keep it Audi and Affinity Remarketing Programs ensuring the highest level of dealer satisfaction
  • Collaborate with brand teams, field staff, and dealers to enhance dealer satisfaction and loyalty through various brand and sales operations initiatives
  • Monitor trends in the remarketing of used vehicles and implement strategies to ensure maximization of vehicle value
  • Collaborate with VCI and Brand business leaders to develop, communicate and execute business technology initiatives to ensure achievement of business objectives and strategic vision
  • Develop and maintain relationships with specific Dealer Remarketing vendors including upstream sales, vehicle transportation, and physical auction houses, while monitoring performance to ensure efficiency and a positive customer experience
  • Act as liaison To the Quality Engineering Technical Teams in Europe and Mexico. In coordination with the VWOA Service team, develop and implement various quality corrective action programs for and with auction vehicles
  • Direct auction and certification strategy and objectives for subordinates’ respective area of responsibility
  • Implement and direct auction sale standards, including facilities, auction and corporate operations, buyer relations, third party relations, proceeds, transportation, condition report writing, marketing and marketing incentives
  • Keep informed of used vehicle values and trends within the industry, evaluating the effect they have the Volkswagen, Audi and Bentley used vehicle remarketing efforts; recommending action, as needed, to the Remarketing Committee
  • Evaluate VCI’s wholesale remarketing efforts versus the competition recommending and implementing changes
  • Monitor wholesale used vehicle guidebook prices and inform the Remarketing Committee and the Brands of unusual developments
  • Directly interact with Used Vehicle Guidebook companies, focusing attention to situations where VWGoA products are being under-reported in value
  • Actively participate as a member of the VCI Remarketing and Residual Value Committees providing expertise in the area of used car values and industry trends
  • Prepare, present and monitor the Dealer Remarketing Budgets (Administrative & Operational Budgets)
  • Work with employees to set attainable objectives and priorities, motivating their behavior and celebrating their successes
  • Develop and enhance the skills and talents of employees through on-going training and learning, creating an environment of learning
  • Inform, advise and support employees in their Dealer Remarketing management role, coaching their performance and behavior
  • Represent VWGoA/VCI as Associate member of the National Auto Auction Association
  • Participate in Planning Round discussions; establish and monitor the Dealer Remarketing Tactical, Marketing, and Administrative and vendor budgets
  • Manage employees to set attainable goals, maximize productivity and attain company targets and vision
  • Bachelor's Degree. Business / Finance or related field
  • 10 or more years of relevant experience
  • 5-7 years of supervisory experience required
  • VW / Audi Product, Service and Warranty experience and knowledge
  • Minimum 10 years professional related wholesale automotive experience
  • Minimum of 5-7 years leadership experience
  • Knowledge of the Auction and Retail Automotive Dealership processes
  • Extensive experience with the wholesale automotive auction industry
  • Extensive PC experience (Word, Excel, PowerPoint, etc.)
  • Hands-on experience in dealer interactions, conflict resolution, sales initiatives, customer insight and service effectiveness
  • Analytical and conceptual thinking – using logic and reason, creative and strategic
  • Computer savvy – skilled in the use of software
  • Integration – joining people, processes or systems
  • Problem solving
  • International Scope: Ability to manage and direct a team of local and field employees stationed across the United States. Manage the VWOA/VCI/relationships with U.S. Auction Houses
  • Customer-Supplier Responsiveness: Ability to develop and maintain positive working relationships with multiple vendors. Able to identify customer needs, reduce gaps and respond effectively to fulfill commitments
  • Represent VCI in a number of settings ranging from repair shops, auction events, customer contacts and industry conferences maintaining a positive and professional image
  • Negotiation skills to secure favorable agreements with multiple vendors at each auction location
  • Communication: Effectiveness in listening and expressing verbal and written viewpoints to varied audiences. Ability to convey ideas concisely, clearly, persuasively, accurately and logically
  • Team Orientation and Attitude: Ability to develop and maintain positive and cooperative work relationships
  • Adaptability and Flexibility: Versatility to respond to unfamiliar tasks and changing needs, priorities, direction and timing. Willingness to accept new approaches, changes and develop options to overcome problems, obstacles. Stay current with changing knowledge and skill requirements
  • Customer-Supplier Responsiveness: Ability to develop customer-supplier relationships, identify customer needs, reduce gaps and respond effectively to fulfill commitments. Present positive and professional image during contacts with others
  • Initiative and Creativity: Recognition of necessary new tasks, self-starting ability to pursue and complete tasks, meet deadlines, develop new and better methods to achieve goals
  • Planning and Organizing: Capability to plan work systematically and practically, establish priorities and schedule tasks to utilize oneself, personnel and material cost effectively
  • Diversity Orientation - Commitment to continuous learning and behaviors that recognize, value and leverage the skills, knowledge and talents of diverse population groups and cultures both internally and externally
  • Proven leadership skills in leading a diverse multi-process teams with focus on positive and cooperative work relationships with business partners, while maintaining an environment of trust and respect
  • Proven ability to communicate both written and verbally to varied audiences, conveying ideas clearly and persuasively
  • Respond to changing industry trends and implement market/technology initiatives as needed
  • Analyze and monitor data for changing trends; use judgment to evaluate solutions and make decisions
  • Master's degree. Business / Finance or related field
  • Specific Volkswagen and Audi product knowledge
90

In Dealer Systems Developer / Analyst Resume Examples & Samples

  • Architecture design
  • Coding
  • All forms of testing (unit, integration, regression) to validate application changes
  • Implementation
  • Identification of process improvement opportunities and leading the implementation efforts
  • 5+ years of varied experience in IT
  • 5+ years of experience with J2SE, J2EE, and JavaScript
  • 5+ years of experience with Weblogic or Websphere
  • 1+ years of experience with WebServices
  • 1+ years of experience in UML
  • 5+ years of experience with Object Oriented Analysis and design concepts
  • 2+ years of experience using tools for testing such as HPQC/ALMS
  • Technical skills in JAVA, XML, Web Services and DB2
  • Working knowledge of J2EE patterns, object oriented analysis
  • Knowledge and experience with the system development lifecycle (either waterfall or Agile)
  • Ability to multi-task and work on multiple critical projects
  • Strong problem solving, project planning, systems analysis, teamwork, and organizational skills
  • Self-starter with a high degree of motivation
  • Experience with Linux operating system
91

Dealer Finance Process Manager Resume Examples & Samples

  • Five years of experience in auto finance
  • Demonstrate ability to identify, analyze and resolve problems
  • General knowledge of complex support systems, department efficiency and productivity, personnel policies and procedures
  • Strong management skills with emphasis on planning, organization and scheduling
  • Ability to lead large scale projects, reassess priorities and meet deadlines in a constantly changing environment
  • Strong attention to detail with emphasis on accuracy
  • Proven aptitude for leadership skills and the ability to learn leadership skills
  • Proven ability to identify, analyze, and resolve problems independently
  • Proven ability to grasp general accounting concepts such as general ledger debits and credits as well as other general financial concepts
  • Proficiency in Microsoft applications such as Outlook, Word, Excel, etc
  • Ability to learn and become proficient in the floor plan management system
92

Dealer Finance Recreational Lending Senior Operations Manager Resume Examples & Samples

  • Provide leadership, supervision, and support to the Recreational Lending Operations team, insuring the achievement of the Bank’s goal for quality, profitability, and growth
  • Responsible for ensuring the accuracy and timeliness of application entry, loan funding and lien perfection
  • Responsible for hiring, promoting, mentoring, and evaluation of direct reports
  • Participate as a member of the Recreational Lending’s senior leadership team in the development of department’s strategies, policies, procedures, and new products
  • Responsible for the management and tracking of Recreational Lending lien perfection process
  • Responsible for the development and execution of compliance and quality assurance monitoring
  • Responsible for the development and execution of user acceptance testing for IT and reporting changes
  • Responsible for tracking and ongoing reporting for the complaint management process
  • Responsible for executing BB&T’s vendor management policies and procedures for all department’s vendors
  • Recommend and develop pricing recommendations in partnership with the Recreational Lending Manager, Recreational Lending Sr. Risk Manager and Retail Credit Administration
  • Participate in the development and recommendation of policy and procedures changes in partnership with the Recreational Lending Manager, Recreational Lending Sr. Risk Manager and Retail Credit Administration
  • Administer the Dealer\Broker setup and review process
  • Monitor peer and industry developments related to Recreational Lending compliance, lending and technology
  • Bachelor’s degree in business-related field, or equivalent education and related training
  • Ten years of relevant experience in recreational lending, specifically indirect and or direct lending and/or marketing (primarily Marine and RV) or equivalent experience managing lending and/or marketing in a specialized lending environment
  • Good knowledge of bank systems/operations
  • Master’s degree in business-related field or graduate of outside banking management school
  • Graduate of BB&T Leadership Development Program
  • Strong understanding of IRM/business development capabilities (e.g. Wealth Management)
  • Good knowledge of bank systems/operations supporting Dealer Finance Department
93

Interbank / Customer Dealer Resume Examples & Samples

  • Communication with interbank counterparties/corporate customers regarding Foreign exchange market, Money market and Derivatives market etc
  • Executes Spot and Forward Foreign exchange transactions, Money market transactions, Securities Bonds and Derivatives transactions with interbank counterparties/corporate customers by using Reuters, BARX and Brokers
  • Handle Customer Deposits/Loans and place funds to the market /take the funds from the market
  • To develop and expand business relationships with interbank counterparties/corporate customers
  • To Manage and comply with the limits given by the head office /the DNB regulations
  • Controlling Nostro account and Liquidity positions
  • Communication with the head office Tokyo/other branches/subsidiaries
  • To Support and cooperate with account officers in the business promotion department
  • Cooperation between Interbank dealers and Customer dealers
  • Related administrations
  • Sufficient relevant experience in Treasury business (Spot and Forward Foreign exchange transactions, Money market transactions, Securities Bonds and Derivatives transactions)
  • FX trading operation by taking FX positions
  • Team player, cooperative and with good communication skills
  • Able to perform in a small organization and to be an all-round- player in the treasury market
  • Excellent in using Excel spreadsheets
  • Excellent written and spoken English
  • Analytic
  • To be able to work in a fast-paced environment
94

Dealer Credit Analyst, Wholesale Lending Resume Examples & Samples

  • Experience in Financial accounts analysis
  • Ability to manage stakeholder expectations
  • A collaborative, team focused approach
  • Experience in asset finance desired
  • Commercial lending experience and experience exercising credit approval discretions desired
95

Dealer Finance Lender Resume Examples & Samples

  • Efficiently service assigned dealer relationships through the purchasing of quality retail credits by using sound lending judgment and following approved underwriting policies and procedures
  • Manage assigned dealers within established targets for policy exceptions, booking ratios, portfolio quality and profitability
  • Develop and maintain a thorough understanding of the Origenate (loan origination) system to ensure quality underwriting and proper documentation of credit decisions
  • Two years of experience in indirect lending position
  • Ability to work evenings and weekends
96

CCB Risk-dealer Finance Resume Examples & Samples

  • Validation of borrowing base certificates and testing of financial covenants for compliance as dictated by the customer’s underlying loan documents
  • Taking ownership of your portfolio, acting with a sense of urgency, assessing credit, financial and repayment risk
  • Utilizing credit skills to author well thought out and concise analysis of DCS relationships using appropriate structure and identifying key risks
  • Prepare credit approval packages and provide recommendations for approval
  • Work in partnership with the Bankers to develop Client relationships
  • Working proactively, in a constructive, diplomatic manner, with both internal and external contacts to keep transactions moving
  • Demonstrating excellent communication skills both internally and externally and using those communication skills to effectively solve problems
  • BS/BBA in Finance, Accounting or other Business degree
  • At least 1-3 years of commercial underwriting/lending/credit experience
  • Commercial Credit experience is preferred
  • Auto Finance experience a strong plus
  • Prior experience in a role utilizing basic accounting principles
  • Must be capable of multi-tasking and prioritizing in a time sensitive environment
  • Must maintain a high level of accuracy with attention to detail
  • Highly motivated team player
  • Have a solid understanding of computer systems and Microsoft applications
97

Dealer Finance Recreational Lending Dealer Services Assistant Resume Examples & Samples

  • Ensure proper lien perfection for all Marine and Recreational Vehicle (RV) products, including state requirements for titles and/or UCC’s and knowledge of First Preferred Ship Mortgages
  • Discount loans in the Origenate system and upload of loans to mainframe system. Communicate with loan officers to ensure all contract stipulations are satisfied. Contact appropriate dealership personnel to resolve issues in loan processing
  • Verify insurance over $350,000 on loan packages. Monitor weekly InsurTrak reports from State National regarding insurance status on loans over $350,000
  • Ensure documentation quality via follow up and clearing of exceptions, maintaining the lowest possible percentage of exceptions (e.g. BP21, NP05, NP16, UC04, UC05, UC17)
  • Assist loan officers by maintaining up-to-date information in assigned dealer files, including contact and/or funding information, timely filing of related documentation and follow-up on financial statements and other documentation required for the dealer review process
  • Provide coaching for those in the Dealer Services Assistant I position and assist with and/or complete the most complex work
  • Three years of experience as Dealer Services Assistant I with demonstrated high performance or equivalent job experience
  • Demonstrated proficiency utilizing a calculator
  • Working product knowledge of bank services
  • Demonstrated ability to identify, analyze and resolve problems independently
98

Dealer Finance Assistant Manager Resume Examples & Samples

  • The efficient servicing of those assigned dealer relationships through the purchasing of quality retail credits by using sound lending judgment and following approved underwriting policies and procedures. The expected average monthly new loan production volume for this position should fall between 175 and 225 loans
  • Directly supervise the clerical staff including the Discount Clerks to insure proper funding of loans and dealer reserve payments
  • Within lending authority, approve exceptions to underwriting guidelines for other lenders in the Center and assist them with more complex loan transactions
  • In the absence of the Center Manager, act as Manager making appropriate decisions regarding administrative, dealer client, and client services matters
  • Complete Dealer Reviews and other credit and sales reports in a timely manner for dealers as assigned
  • Responsible for ensuring that all necessary documentation and statements for assigned dealers is obtained on a timely basis and each dealer line is approved through the Dealer Review process annually
  • Responsible for maintaining assigned dealers within established limits and at acceptable overall portfolio quality levels
  • Develop and maintain a thorough understanding of the Appro (application processing) system, with an emphasis on the analyst program
  • Assist in training of new Dealer Finance lenders regarding the Appro system and underwriting policies and procedures
  • Represent the Bank in a professional and mature manner
  • Two years of college or comparable education and related training
  • Minimum of 3 years experience in an indirect lending position
  • Demonstrated capacity to achieve high levels of production and build relationships
  • Demonstrated skills of a Lender II or III
  • Complete Cohen-Brown Business-to-Business Workshops I & II
99

Specialist, Dealer Channel, Month Temporary Resume Examples & Samples

  • Overall channel responsibility for the Bell Small Business (BSB) portfolio in selected dealer stores
  • Represent the Dealer channel through relationships with partners at various levels of management and across departments that support the BSB portfolio
  • Manage and track the BSB program and initiatives with a focus on clear and timely communication and execution
  • Partner with marketing and operations to maximize and grow Bell Small Business portfolio
  • Work with the training team on training plans that meet the channel requirements and plan and organize all training for the channel
  • Ensure that company initiatives such as product and service launches, technology changes and new company practices are effectively executed as appropriate in our Dealer channel
  • Effectively partner with project stakeholders to drive and execute marketing initiatives
  • Prime all incentives programs within the BSB portfolio to achieve sales targets
  • Responsible for project management on program optimization initiatives that involve proposal, process and order implementation
  • Provide feedback on program improvement and efficiencies
  • Oversee all channel communications and integration with the sales tools used by the channel
  • Conduit for channel escalation with the departments that are part of the program
  • Provide coaching and store visits as needed in conjunction with the BSB Marketing support team
  • Analyze sales results and work with the Regional Managers to design acceleration plans and programs to drive sales
  • Business undergrad or equivalent degree
  • Minimum 5+ yrs experience in a business development, sales, or project management role (retail experience an asset)
  • Dealer channel / retail management and negotiation experience
  • Strong project management skillset and experience
  • Self-motivated person who can work independently and who possesses strong organizational, time management and communication skills
  • Creative/innovative problem solver with a strategic and analytical mindset
  • Track record of identifying and delivering on growth opportunities
  • Excellent enthusiasm and leadership, and a strong work ethic necessary to succeed in a dynamic, fast-moving and results oriented environment
  • Ability to conceptualize, plan, and implement retail concepts
  • Good working knowledge of PowerPoint and excel
  • Strong written & verbal skills
100

Senior Client Dealer Svcs Rep Resume Examples & Samples

  • Perform branch operation functions such as receiving investor applications, time stamping, NIGO checking and inputting details of investor applications at the branch, sending relevant documents to the back office for processing, generating required reports within the prescribed timelines and dispatch of cheques and account statements to investors / distributors
  • Demonstrate highest levels of quality service in attending to customers as well as effectively handling any grievances/complaints
  • Attend to branch walk-in customers and to investor calls via telephone.Coordinate with the branch operations team to follow up customer queries
  • Ensure that branch functions are carried out on behalf of customers in accordance with department and company procedures and regulatory requirements
  • Any Graduate, preferably in the commerce/ accounting / finance background
  • Fluent communication in English and possess strong verbal and written communication skills
  • Knowledge of the Indian mutual funds industry and regulations
  • Experience in customer services in a supervisory / managerial capacity from the financial services industry
101

Dealer, Balance Sheet, Markets Resume Examples & Samples

  • Assist in achieving revenue growth targets and maximise revenue/RWA for the Institutional
  • Support team to achieve the team budget
  • Support Markets sales team/RM for client business
  • Full compliance with Global Markets BIM and RAF training
  • Good Team work and offshore connection
  • In line with balance sheet limit schedule
  • Internal auditing rating
  • 2+ years teamwork with Taiwan Markets trading and sales team
  • Good communication ability
  • Good financial product knowledge
  • Willing to take risk management/champion role within Business Unit
  • Fluent English skill (especially oral and listening) is a must
  • Stable and willing to learn working attitude
102

Dealer Partner Manager, Workspace Resume Examples & Samples

  • Manage marketing / social WS
  • Create branded collateral for sales team & dealers
  • Manage event schedule for workspace
  • Own openings timeline + programming
103

Dealer Roll Out Consultant Resume Examples & Samples

  • MBA or MSc. in Marketing, Economics, Business Management
  • 3-5 Years Experienced in Premium Retail Experience / Retail Merchandising or Sales Management is preferrable
  • Profound knowledge of the automotive sector is a plus
  • Sound knowledge in Retail Customer Experience, Sales Management, Customer Treatment, Product Presentation and Customer Relationship Management
  • Attitude of ‘change perspective&#8217
  • Firm in Future Retail target picture and change story
  • Mature and intrinsically motivated
  • Project management Skill
  • Continuous learning mentality
  • Good knowledge of human nature and good social interaction
104

Dealer Finance Operations Specialist Resume Examples & Samples

  • Interface on a daily basis with all Dealer Finance Auto and Recreational Lending Centers providing guidance to discounters on processing issues
  • Coordinate new dealer setup and current dealer maintenance to ensure proper set on mainframe and the Dealer Finance origination system
  • Interface on an as-needed basis with IS and IT staff to assist with design, testing and implementation of system upgrades to the Dealer Finance origination system
  • Evaluate current discounting processes and recommend changes to achieve greater efficiencies
  • Interface with Loan Services to ensure proper flow of contract packages between all Dealer Finance Centers and Loan Services. Monitor the processing of any loan rejects and outstanding general ledger entries
  • Interface with Center Managers regarding Dealer Finance reserve processing issues
  • Provide external client support by researching title, payment and payoff issues
  • Provide back-up to the department’s Operations Manager and Chief Operating Officer regarding system and line of business issues
  • Participate in the settlement process of Dealer Commercial transactions on a daily basis
  • Perform random post-closing reviews of auto and recreational lending loan packages to evaluate the quality of the discounters work
  • Perform daily settlement and monthly reconciliation of Automated Clearing House (ACH) funding transactions initiated by Dealer Finance Auto and Recreational Lending Centers
  • Conduct monthly Discounter Forum conference calls to highlight process changes and to provide a forum to discuss loan processing issues
  • Coordinate Business Recovery documentation, suspicious incident report (SIR) reporting and other departmental-level reporting
  • Five years of experience
  • Sound knowledge of Dealer Finance activity
  • Ability to work and relate well with peers and various department personnel
105

Dealer Finance Business Intelligence Analyst Resume Examples & Samples

  • Support advanced reporting and decisioning through the development and delivery of analytical reports
  • Design, develop and execute reporting solutions to create an enhanced experience for DF and Risk Management users while providing additional portfolio insights
  • Interact with DF management to define and implement reporting objectives
  • Communicate with DF users to resolve problems, and establish system and reporting needs/priorities
  • Partner with DF users through frequent communication and the creation of periodic user forums
  • Ensure information and analytical support for DF users is being met in a timely and effective manner
  • Partner with DF and IT to manage reporting environment
  • Design and develop user interfaces/applications as it pertains to information delivery and “right sizing” for access to reports, OLAP cubes and executive dashboards, as needed
  • Develop training material and user documentation as it relates to data and report retrieval
  • Establish strong working relationship with DF users to plan and coordinate the delivery of accurate and consistent analytics, including maintaining existing programs, supervising reporting enhancements as well as tracking and resolving programming/reporting issues
  • Prioritize and manage ad hoc reporting efforts by providing clear expectations to DF users
  • Partner with DF and IT resources to develop consistent and automated methods to verify reporting consistency and transparency within Bank standards
  • Interact with external vendors, as needed, to accomplish objectives
  • Bachelor’s degree in Statistics, Mathematics, Engineering or related field, or equivalent education and related training
  • Five years of work experience in developing enterprise reporting utilizing a variety of software and delivery techniques
  • Demonstrated strong understanding of Structured Query Language (SQL), SQL Server, Business Intelligence (BI) tools, Statistical Analysis System (SAS), and fluency in relational databases via multiple platforms
  • Strong understanding of reporting and effective methods of communication
  • Strong project management and leadership skills
  • Strong conceptual and problem solving abilities
  • Ability to speak fluent English
  • Ability to reassess priorities and meet deadlines in a constantly changing environment
  • Solid understanding of company structure, lending, risk management and banking
  • Master’s degree in a related field
  • Experience with the SAS and SAS Enterprise Guide (EG), OLAP tools, SQL, Extract Transform and Load (ETL) tools, SQL Server, MicroStrategy and other BI tools
106

Dealer Analyst Resume Examples & Samples

  • Credit Decision Experience
  • Knowledge of credit process & policy
  • Superior customer service ethic
  • Motor Vehicle & Equipment finance experience preferred
  • Ability to multi task in a fast paced lending environment
107

Dealer Banking Lender Resume Examples & Samples

  • Analyze, approve, decline or recommend for action, indirect consumer credit requests generated by dealerships. Ensure compliance with Umpqua Bank policy and maintain superior portfolio quality
  • Maintain fast, efficient and responsive service to all dealerships
  • Assist and counsel dealer personnel on qualifying product parameters
  • Analyze indirect credit products and recommend changes for improvement in products where needed. Participate in special projects as assigned
  • Responsible for business development calls and use networking abilities to assist in acquiring new dealer relationships
  • Responsible for generation of loan totals as per assigned objectives
  • Responsible for maintaining a portfolio of loans
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank."
  • Bachelor’s Degree in Business or other related field of study, preferred
  • 3-5 years of experience in various aspects of consumer and dealer lending
  • Advanced knowledge of Umpqua Bank lending policies, procedures and credit documentation requirements
  • Extensive knowledge of applicable laws and regulations of dealer lending and related areas
  • Intermediate negotiation and interpersonal skills
  • Intermediate analytical skills
  • Proven sales and marketing skills
  • Basic knowledge of automated loan applications processing systems
108

Dealer Finance Lender Resume Examples & Samples

  • Produce a minimum new loan volume of 175 to 225 loans per month
  • Assist in training of new Dealer Finance lenders regarding the Origenate system and underwriting policies and procedures
  • Three years of experience in an indirect lending position
  • Demonstrated capacity to achieve high levels of production
  • Demonstrated ability to work effectively with peers
109

Audi Dealer Franchising Specialist Resume Examples & Samples

  • Serve as the primary point of contact for Audi of America’s regional network development teams for all franchising-related transactions
  • Review and process all documents associated with every franchising transaction, and prepare amendments to the Audi Dealer Agreement and the exhibits thereto
  • Work closely with Dealer Franchising Manager on market-specific analyses to develop, maintain, and execute mid- and long-term network strategy
  • Coordinate franchising matters with in-house counsel, as necessary
  • Coordinate and process application package documents associated with Audi franchising matters (ownership changes, location changes, DBA changes, Asset Purchases, corporate reorganizations, etc.)
  • Review all application package files for completeness, accuracy, and consistency
  • Evaluate strength of dealer candidates based on available application materials
  • Create and update time-sensitive documents for all franchising-related transactions, including Audi Dealer Agreements and exhibits
  • Perform additional administrative duties including submitting invoices and sending monthly reports
  • Communicate specific transactional matters to state DMV agencies, as required
  • Proactively communicate major franchising matters to internal stakeholders to allow proper business planning on a forward-looking basis
  • Prepare and present monthly franchising updates, highlighting primary changes that occurred
  • Conduct dealer performance analysis as key input into Network Strategy activities
  • Present a professional image to our field and dealer partners and follow up quickly on any questions or concerns
  • Coordinate with other internal stakeholders within Audi of America on specialty dealer programs
  • Experience with review, organization, documentation, and development of legal and other contract-related documents
  • Bachelor Degree in Business or Pre-Law
  • Basic understanding of franchise law and corporate structures common in the automotive industry
  • Experience reviewing financial statements
  • Experience creating reports in Tableau
110

Dealer Services Consultant Resume Examples & Samples

  • Review, research, and resolve US online sales arbitration claims for purchasing dealers according to established VCI’s Dispute Resolution Guidelines and Terms of Use
  • Demonstrate strong analytical and sound business skills to balance dealer satisfaction, education, and vehicle proceed maximization
  • Identify trends and partner with VCI Field Personnel to provide support and education on the VW Affinity and Keep it Audi Programs, VolkswagenDirect and AudiDirect usage and functionality, and the direct sites' Dispute Resolution Guidelines and Terms of Use
  • Follow up with dealers on vehicles that have not been grounded within three business days. Identify trends and work with field personnel and dealership to ensure process is understood and followed
  • Provide accurate reporting on arbitration activities to management
  • Advise and support other areas of VCI Remarketing as they may relate to area of responsibility and/or incumbent's knowledge and experience
  • Act as liaison for VCI Remarketing with Audi and Volkswagen dealerships, VCI Field Personnel, VCI Marketing, and VW, Audi, and Bentley Brands to support and resolve online direct site sales and inquiries
  • Manage phone calls and emails related to VolkswagenDirect and AudiDirect usage and purchase inquiries
  • Payment methods and site access
  • Keep it Audi and VW Affinity level inquiries
  • VW and Audi CPO bonus payouts
  • Lease Pull-Ahead Programs and Continuations
  • Pricing and title inquiries
  • Transportation inquiries
  • Dealer Service Loaner inquiries
  • Provide training to VW and Audi Dealer Personnel and VCI/ VWGoA Field Personnel to ensure users understanding of VolkswagenDirect and AudiDirect navigation and functionalities
  • Responsible for maintaining vendor relationship and monitoring online inventory daily to ensure accurate vehicle representation in pricing, condition reports, images and disclosures
  • Responsible for maintaining vendor relationship and resolving transportation-related issues with third party transportation vendor
  • Perform quarterly audits to ensure online Option C purchases are sold back to the original lessee by VW and Audi Dealer and identify potential charge backs
  • Generate accurate manual dealer payoff quotes as requested by Franchise and Non-Franchise dealers and follow-up on dealer payoff shortages as necessary
  • Responsible for maintaining optimal asset protection by ensuring vehicles are assigned and arrive at auction properly
  • Ensure third party vendor invoices are processed and paid for online sales arbitrations and unwinds
  • Promote VW & Audi dealer satisfaction related to Remarketing processes and the Dealer Service Loaner Program
  • 1-3 years customer and dealer contact experience
  • 1-3 years Remarketing Lease End related experience
  • Strong Verbal and Written Communications skills
  • Strong professional and interpersonal skills; team player
  • Highly motivated, able to work independently with minimal direction; self-starter
  • Exceptional computer skills, Excel, Word, Power Point, Access, and Oracle
  • Able to work overtime and/or flexible hours
111

Dealer Account Manager Resume Examples & Samples

  • Motor vehicle industry experience (ideally in motor vehicle dealerships)
  • Or experience working in a similar complex sales environment
  • Proven successful sales and business development experience
  • Experience in negotiating beneficial outcomes for customers
  • Excellent communication and relationship skills
  • Prior experience in analysing financial accounts (Balance sheets, and Profit and Loss summaries)
  • Ability to work collaboratively with stakeholders
112

Dealer Trade Resume Examples & Samples

  • Works with Sales Managers to facilitate dealer trades with other dealerships, including paperwork and funds
  • Inputs new vehicle into the computer system
  • Maintains a professional appearance and a neat work area
113

Markets Dealer, Vanuatu Resume Examples & Samples

  • Ensure FX and payments services and advice are delivered efficiently and accurately
  • Identify leads and sales opportunities to grow the customer portfolio
  • Manage the migration and expansion of the existing customer base for both existing ANZ customers and new to ANZ customers
  • Develop and maintain excellent working relationships with your customers, providing them with accurate and relevant market information on foreign exchange rates and products
  • Knowledge of foreign exchange markets and core vanilla FX products
  • Ability to work within a high performance culture and display initiative, with a demonstrated ability to manage time and priorities
  • Demonstrated sales and customer relationship management ability
  • Demonstrated high level interpersonal and communication skills
114

Dealer Returns Analyst Resume Examples & Samples

  • Coordinate with warehouse management to ensure established processes are completed
  • Communicate return procedures to dealers via written and oral communications
  • Develop and maintain dealer buyback return schedules and make adjustments to dollar amount eligibility, as necessary
  • Monitor buyback status and prepare weekly, monthly and quarterly buyback credit reports
  • Resolve buyback questions involving charge back or other buyback related issues
  • Resolve core bank inquiries involving core return systems, charge backs on oil drainage, missing parts and rejected parts from dealer returns and buybacks
  • Research exceptions on buybacks, cores and claims to resolve questionable items or overdue credits for returns based on dealer inquiries
  • Review and approve miscellaneous discrepancy claims, as necessary
  • Create a schedule with the dealers to ensure the timely processing of dealer buybacks, cores and claims return credits
  • Coordinate the billing for, and, maintain the records for missing parts on cores as well as oil drainage charges
  • Print and mail dealer buyback labels and lists
  • Schedule and coordinate returns for special buybacks as outlined in standard operating procedures
  • Collect buyback, core, remanufactured parts and scrap paperwork from warehouse areas each morning
  • Package and mark buyback labels for shipment to dealers daily
  • Monitor email daily and respond as quickly as possible to the customer
  • Field phone calls from dealers
  • Cancel TO’s, reprint partial quantity labels, mark the paperwork with the adjustments and reason for rejection on buybacks, cores and remanufactured parts
  • Check buybacks daily to see if any have closed for processing and make note of what materials remain open. Monitor the age of the buybacks
  • Log completed buybacks for our records along with the specific adjustment categories and lines
  • Process the paperwork on completed cores, remanufactured parts and buybacks to pay the dealer
  • Verify that an accounting document was created for remanufactured parts the day after processing
  • Process the paperwork for damaged claims
  • Ship claim, buyback, remanufactured parts, core labels and bill of ladings to dealers
  • Keep a log sheet of buyback labels shipped, the date and the mode of transportation
  • Process mis-pick with return, mis-pick keep and overage claims. (ZC2, ZD1, ZD3 and ZD4)
  • Create transmission or engine list as needed by receiving to load a container
  • Update buyback charts at month end. Dollars, lines and as a percentage of sales
  • Run buyback labels for dealers
  • Assist in finding root cause for claims by conducting problem solving and layered audits with employees
  • Type the dealer return forms to the dealers listing the parts that are rejected and the reason why they were rejected
  • Research the mis-pick claims and put locations of the part ordered and the part received in the deaer remarks so the processor does not have to do this
  • Check the location of mis-pick claims that we only receive a description on that is reachable to try and determine the part number that the dealer received so that the processor does not have to do this research
  • 3-5 years of experience in Parts Logistics
  • Conceptual thinking skills
  • Integration-joining people, processes or systems
  • Influencing and negotiation skills
  • Knowledge of retail dealer parts operations
  • Editing skills for written documents (consistency, clarity and grammatical correctness)
  • Proficient in standard Microsoft Office applications (Word, Excel, PowerPoint)
  • Basic ET-2000 skills
  • Self-motivated and team oriented
  • Perform assigned work with little or no supervision
  • Working knowledge of all Parts systems (Legacy, SAP / ET-2000, CICS-GA, SAR1) and Parts transactions (P-Codes)
  • Knowledge of warehouse operations
115

Dealer Services Coordinator Resume Examples & Samples

  • Monitors vehicle preparation and sale process and communicates with lane, department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day and ensures vehicles are re-run if necessary
  • Reviews vehicles in sales line-up, locates missing vehicles, and coordinate with customers and operations to ensure that vehicles are prepared for sale (i.e., approval for repairs, frame checks, mileage, and VIN check)
  • Maintain communication with vehicle check-in and lot operations to ensure all required processing is completed on dealer vehicles (i.e., recon, inspections, details, etc.)
  • Follow- up as necessary
  • Coordinate with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles
116

Dealer Account Representative Resume Examples & Samples

  • Sales and Customer Service professional
  • Knowledge and understanding of auction top performers and under performers
  • Expertise in all Manheim products and services
  • Expertise and general knowledge in Manheim operating locations
  • Expertise and knowledge of all Cox Automotive wholesale solutions
  • Knowledge of Salesforce utilization as a selling tool and as informational resource
  • Ability to consult and provide solutions for all Manheim and Cox Automotive customers (i.e. Franchise, Wholesale, Independent etc…)
  • Auction location facilitator of Dealer Training and Education
  • Awareness and implementation of the Manheim Sales Cycle
  • Clock In Hourly Employee
  • Open Salesforce and complete all open items/tasks
  • Review e-mails and telephone messages for follow up and completion
  • Pull daily reports to include, (but not limited to)
  • Monitor lane activity and view select vehicles runs, noting and identifying “Best
117

Dealer Orientation Representative Resume Examples & Samples

  • Perform accuracy checks on executed contracts
  • Follow up with dealers in response to floor plan activation
  • Manage all dealer contact activity, notes, and contract closings through NEXTGEAR CAPITAL's Customer Relationship Management (CRM) software and SharePoint
118

Dealer Performance Consultant Resume Examples & Samples

  • Work in conjunction with management to proactively identify enterprise account objectives, action items, and challenges while recommending corrective measures
  • Ensure ongoing compliance with program requirements
  • Assist in the advanced education/coaching with various functionality afforded to enterprise customers through Xtime’s product(s) as requested
  • Provide L2/L3 technical support to enterprise customers as requested
  • Provide accurate customer status reports identifying tasks completed and action items
  • Act as an enterprise customer and dealership advocate within Xtime
119

Dealer Services Representative Resume Examples & Samples

  • Acts as a single point of contact for assigned dealer accounts for providing assistance, resolving issues and facilitating sale day requirements
  • Serves as interface to improve customer experience and productivity by collecting, analyzing, identifying, and presenting information
  • Reviews customer’s key performance indicators and recommends solutions for improving conversion rate
  • Develop and strengthen relationships with dealers over the phone, online, at the auction through planned contact and meetings
  • Working closely with sales to ensure that the data in CRM system accurately reflects sales opportunities
  • Assisting with sales, selling, and training of Manheim products and services
  • Provide technical assistance and product information to our sales team
  • Collaborates with customer account team to identify opportunities for growth
  • Works with sales on dealership sales calls for assigned accounts (as needed)
  • Performs lead generation (Next Gear, notification of newly registered dealers to sales, etc.)
  • Advices dealers on value-added services based on their individual needs (CR, Deal Shield, PSI, Recon, Transportation)
  • Collaborates with sales to plan, execute, and follow up on targeted accounts
  • Utilize Salesforce.com for reporting, lead input and customer performance reviews
  • Reps cars and monitors lanes on sale day (unit order/dry lanes) as needed
  • Proactively educates assigned customers, as well as other dealers on products, services, and available channels
  • Works directly with customer onsite, via email & phone to ensure expectations are met and service issues are resolved
  • Makes welcome calls to newly-registered dealers
  • Reserves numbers for dealers and sets the lanes
  • Registers “no sales” in the next sale
  • Manages transportation requests
  • Requests and follows up on Recon work, CRs, and PSI Updates floors and announcements
  • Works “If” bids Load and manage OVE vehicles (dealer & commercial)
  • Manages “no sale” gate passes dealer’s business needs
  • Provides pre-sale and end of sale reports
  • Performs mobile auction account management and support functions
  • Champions all sale day preparations (pre/post activities) related to in-lane and online sales
  • Works with lane and department leads (recon, vehicle check in, lot operations), field sales team, and other coordinators to ensure each vehicle is properly prepared for sale day, crosses the auction block on sale day and or is posted on OVE
  • Investigates, troubleshoots, and resolves customer problems and issues
  • Serves as a liaison between customers, sales teams, and location personnel to reconcile problems and to maintain a high level of customer service
  • Demonstrates professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim
  • Functions as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience
  • Works with manager to ensure a consistent and effective online and in-lane customer experience, appropriate transaction processing, high customer satisfaction and service levels
  • Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such
  • Actively participate in support of all safety activities aligned with Safety Excellence
120

Dealer Performance Consultant Resume Examples & Samples

  • Provide customer relationship management as primary point of contact during all implementation phases of Xtime’s product(s)
  • Assist in the training of various functionality afforded to enterprise customers through Xtime’s product(s) as requested
  • Ability to travel approximately 75% although exact amount may vary, travel consists of in market and overnight
121

Senior Client Dealer Svcs Rep Resume Examples & Samples

  • Focus on providing the resolution to cases within the defined TAT
  • Periodically monitor quality of responses being sent out to investors and suggest improvements
  • Attending and participating in department meetings
  • Project work, personal development and performance review and additional responsibilities identified from time to time
122

Dealer Service Manager Resume Examples & Samples

  • Experience with customer handling roles
  • Six Sigma Blackbelt MBB
  • Experience in an operations leader role
  • Excellent analytical and communication skills with the ability to communicate with
  • Exceptional skills as a change agent and process oriented individual. Ability to resolve
  • Directly managing Service Dealer organization in a specific region. Select, train,
123

Senior Client Dealer Services Rep Resume Examples & Samples

  • Communicate with customers via email or post to request, queries, grievances, complaints with respect to Commercial & Non Commercial Transactions
  • Ensuring that all queries, requests, grievances and complaints are handled in an accurate and timely manner
  • Mentoring new joiners
  • Preparation of MIS reports & analysis
124

Reprezentant Comercial / Dealer Manager Resume Examples & Samples

  • Studii superioare (constituie avantaj domeniile: medicina veterinara / zootehnie)
  • Experienta intr-un post similar – minimum 6 luni
  • Carnet de conducere cat. B
  • Operare PC (Excel, Outlook, Word)
  • Persoana organizata
  • Capacitate de executie
  • Integritate
  • Orientare catre client
  • Adaptabilitate
125

FX-& Fixed Income Dealer Resume Examples & Samples

  • Execute trading related activities such as FX & Internal bank, netting, loans/depos as well as advising to subsidiaries and macro analysis
  • Work closely with business sectors and other staff functions to reduce risk and evaluate opportunities
  • Self-motivated team-player with positive attitude
  • Strong analytical sense and mathematical skills
  • Be open and willing to work in a broader context than the pre-defined scope
  • Ability to establish and maintain effective interpersonal working relationships
126

Dealer Territory Manager Resume Examples & Samples

  • Environmental
  • Inventory Reconciliation: Once per month a dealer territory manager must reconcile fuels inventories to ensure they fall under state guidelines
  • Monthly Compliance Audit Log: Once per month a dealer territory manager must complete the log at the location in order to ensure all sites are in environmental compliance with Company’s regulations
  • Counsel customers in retail pricing to maximize business results
  • Monitor competition in customer’s area and add new competition when necessary
  • Validate that all internal reports have accurate pricing & competitive information
  • Ensure Commission agents implement price changes in a timely manner
  • Relationship Maintenance
  • Handle general customer questions and complaints, explain company policies & initiative’s
  • Ensure all customers’ needs are met in a timely manner in order maintain positive business relations between customer and company
  • Ongoing analysis of volume, competition, dealer//CA offer & Mystery Shopper scores to maximize profitability for customer and company
  • Monitor profit and loss statements in order to verify rent and rent assistance
  • Construct annual business plans & CapEx recommendations with customers to meet the needs of the next year
  • Maximize profitability of each location by using tools and programs the company provides
  • Education: BA/BS-4 year college degree
  • Experience: 2 years site-level experience, 2 years marketing/business operations experience
  • Computer Literacy: Word, Excel,
  • Proficient in English Language
  • Personality Traits: Confident in decision making, firm, outgoing, analytical, ability to anticipate and solve problems, excellent communication skills, positive leadership ability
127

FX Dealer Resume Examples & Samples

  • Trading a broad range of FX products, principally FX Spot, Forward, Swap, NDFs & FX options and FX Futures
  • Gathering and then reporting market intelligence to Portfolio Management teams
  • Building and maintaining broker relationships
  • Assisting in developing processes and procedures to augment dealing performance, reduction of operational risk and efficiency
  • Assisting with Broker reviews and dealing performance measurement
  • Product and technology innovation
  • Compliance to group policies & DS UK procedures essential including adherence to level one controls
128

Head of Dealer Operations Resume Examples & Samples

  • Leverage deep subject matter expertise in US Retail Credit and Funding to develop and deploy a vision and align others to that vision by clearly communicating with leaders. Accountable to ensure proper measures and follow up are in place to execute the strategies implemented. Must provide creative thought leadership while also listening and engaging others to provide input to shape the vision
  • Design and operate systems and processes to ensure a consistent high standard of service is delivered – negotiate and execute programs to set/meet service quality objectives, including working collaboratively toward continuous improvement
  • Manages the production of summary reports for Management. Reviews and analyzes reports and data. Sets direction and performance standards for improvements by interpreting results, answering questions and resolving issues
  • Ensure the development and operationalization of standards, policies and processes to identify, report and mitigate risk exposure
  • Advises credit and funding leadership on the Company's overall policies and administrative processes, noting
129

Gf-money Market Dealer / Analyst Resume Examples & Samples

  • Handle Business related issues pertaining to Interest Rates Products - namely Deposits/Loans
  • Ensure Competitive Treasury Interest Rate Pricing for all currencies
  • Provide MM Treasury services to GCB Asia Pacific countries in accordance with the Regional Plan
  • Actively sought to increase the efficiency and effectiveness of desk’s processes
  • Active engagement in ad-hoc projects
  • Liquidity and Price risk management for array of currencies
  • Assume Money Market positions within assigned Price risk limits
  • Work with Citi counterparts to monitor closely the performance of Asia Corporate Treasury’s Credit portfolio
  • Ensure that the Funding Desk meet our annual Plan numbers
  • 3 - 5 years of related working experience
  • Balance Sheet/Credit Management experience would be an advantage
  • A meticulous responsible individual who is capable of working independently
  • Possess the right attitude and aptitude, and able to deliver quality results under a demanding environment
130

Dealer Floor Plan Servicing Specialist Resume Examples & Samples

  • Accurate and timely keying of all payments and additional units to the wholesale system, whether from client request or auction purchase
  • Balance and verify all input sources prior to keying
  • Accurate and timely keying of all maintenance to the wholesale system as warranted to include purging data records, monthly rate changes, dealer account changes, curtailment plan changes
  • Ensure on a daily basis that the wholesale system is in balance with the general ledger and investigate and correct any errors
  • Accurate and timely processing and keying of sight drafts and ACH drafts from the manufacturer to include negative draft occurrences, matching invoices to the drafts whenever possible and completing the necessary general ledger entries
  • Review monthly billing statements for dealers and investigate/research questions prior to distribution
  • Serve as liaison between Dealer Finance Floor Plan Department and the various units which support the wholesale system
  • Maintain professionalism in all internal and external client communication, to include both telephone and e-mail correspondence
  • Ensure that all credit file and support documentation is appropriately maintained
  • Perform typing and clerical duties
  • Acceptable keyboard skills
131

Dealer Account Development Manager Resume Examples & Samples

  • Using a weekly call schedule, make regular quality sales calls on existing dealer accounts and ensures prompt follow-up and response to any specific customer needs
  • Ensure Dealers have all the necessary tools to promote PPG products (i.e. supply of color cards, literature, promotional material, etc)
  • Use initiative in handling customer problems, complaints and warranty issues. Resolve problems in a timely manner
  • Be responsible for account receivables in territory and ensure compliance with credit policies
  • Conduct regular one-on-one in-store product/sales training for dealer associates
  • Organize/conduct dealer/end-user education and product information seminars
  • Seek to identify new Dealer business opportunities. Through market visits or use of research tools (internet, yellow pages, etc) identify new dealer prospects and work with Region Manager to secure new business
  • At least 2 years experience in a retail servicing role, ideally with coatings experience
  • Exceptional interpersonal, communication, negotiating and presentation skills are necessary
  • Bilingual candidates are preferred
132

Senior Client Dealer Services Rep Resume Examples & Samples

  • Assist department by answering incoming customer service calls and respond to all inquiries from shareholders, dealers, prospective interests, and internal clients
  • Investigate customer complaints
  • Mentoring New Joiners
  • Data Analytics
133

Client Dealer Services Representative Resume Examples & Samples

  • Service shareholders, dealers, back offices, and sales with prompt responses to telephone/written inquiries regarding account and fund transactions. Provide callers with detailed policies and procedures, as well as lend support for web-based applications
  • Work directly with our Buenos Aires and Luxembourg offices; possible interaction with other International offices
  • Process and monitor, on a timely and accurate basis, all daily, non-electronic dealing processes, as defined by the St. Petersburg servicing model
  • Build and maintain relationships with the back office, clients, broker dealers, shareholders, and sales by effectively resolving queries and complex service issues
  • Actively take part in communicating issues to departmental management, and provide assistance in looking for and developing solutions to issues
  • Comply with departmental policies and procedures, as well as all regulatory requirements
  • Provide timely responses to internal customers
  • Support company goals and departmental initiatives
  • Handle production-related activities, which involve direct processing or phone contact with the department’s valuable customers
  • Participate in complex problem solving for cases and situations which require special attention and prompt resolution. Conduct data research and analysis to maintain data integrity
  • Provide mentoring support and training of other employees
  • Assist the management team by monitoring policy implementation and providing constructive feedback
  • Communicate and interact effectively with other Franklin Templeton departments to achieve the service goals of the department and Transfer Agents
  • Support channel as deemed necessary
  • Bachelor’s degree or equivalent experience. Equivalent experience should include working for a minimum of four years in a customer service environment -- preferably in a Transfer Agency or Call Service Center where customer interaction is a critical component of the job
  • Spanish fluency – both speaking and writing – is required
  • Extensive knowledge of Microsoft Office
  • Ability to multi-task independently under pressure and in short deadline situations
134

Sheffield Dealer Discount Specialist Resume Examples & Samples

  • Deliver world standard client service leadership by answering telephone inquiries timely, accurately and professionally
  • System attachment of new loan packages and/or loan support documentation (sorting) to the appropriate application file
  • Review, verify, and board loan packages and loan package support documentation in accordance to the Loan Verification guidelines, including but not limited to
  • Associate’s degree, or equivalent education and related training
  • Ability to work in an independent and team oriented environment
  • Excellent attention to detail, with great accuracy
  • Ability to perform in a fast paced, highly dynamic environment
  • Demonstrated time management skills
  • Resourcefulness to multitask in order to accomplish desired work output
  • Working knowledge of the organization’s systems and policies as they relate to job duties
  • Aptitude to comprehend the dynamic of retail sales financing process cycle from application submission to account servicing
  • Ability to work with minimal supervision
135

Dealer Resume Examples & Samples

  • Proof of authorization/eligibility to work in the United States
  • High school Diploma or equivalent preferred
  • Must have at least 2 years of experience in a high volume casino as a dealer
  • Must have knowledge of 3 or more casino games, must be familiar with methods of cheating and must be able to obtain or possess a valid gaming registration
  • Ability to calculate mathematical equations i.e. adding, subtracting, multiplying and dividing without a calculator or paper
  • Ability to see clearly with or without corrective lenses
  • Ability to hear clearly with or without the use of hearing aids
  • Must be able to communicate simple instructions and information to customers, other dealers, and supervisors
  • Ability to lift or carry a minimum of 30 pounds, unassisted, in the performance of specific tasks assigned
  • Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives
  • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner
  • Maintains a professional, neat and well-groomed appearance adhering to The Venetian /Palazzo appearance standards
  • Maintains consistent adherence to The Venetian/Palazzo Unmatched Guest Service Standards
136

Dealer Pit Resume Examples & Samples

  • Exchange currency for gaming chips and pay or collect bets according to house rules
  • Determine winners and losers according to games rules
  • Must have training certificates if no experience
  • Must be able to obtain and maintain a West Virginia Gaming License
  • Thorough knowledge of table game policies and procedures
  • Exceptional manual dexterity
  • Dependable and reliable
  • Articulate in speaking the English language
137

Dealer Resume Examples & Samples

  • Deals assigned games by operating EGS Blackjack Tables
  • Exchanges currency for gaming chips and pays or collects bets according to house rules
  • Determines winners and losers
  • Controls the pace of the game
  • Answers customer questions about game information
  • Protects the integrity of games through observation and following appropriate procedures
  • Informs necessary personnel of any unusual request or play by guests
  • Must be able to obtain and maintain Arkansas EGS license
  • High School diploma or GED preferred
  • Successful completion of an approved Dealer training program is preferred
  • Must be able to demonstrate standard level of skills, knowledge and performance in the various types of games offered at this facility
  • Ability to work quickly and efficiently under pressure in a fast-paced environment
  • Strong communication skills, including listening skills and ability to communicate effectively with guests
138

Dealer Resume Examples & Samples

  • Provides fast, flawless, personalized service to players
  • Cooperates with other dealers when assigned to the same game, controls the pace of the game
  • Must be able to stand for extended periods of time in a smoke filled environment, bending mobility required
  • Able to handle monetary transaction with a high degree of accuracy
  • Able to communicate clearly and tactfully
  • Acknowledges, greets and converses in English with all guests, offering assistance and information to anyone showing an interest in gaming
  • Able to add, multiply, divide and subtract accurately to figure payoffs
  • Previous guest service position preferred
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization
  • Must have previous dealing experience with at least TWO main games (BJ/CRAPS/ROULETTE/BACCARAT/PAIGOW/CARNIVAL GAMES)
139

Dealer Resume Examples & Samples

  • Accountable for the adherence and/or enforcement of all written/internal controls and procedures within the casino
  • Provide prompt, courteous, and accurate service to guests
  • Must be able to stand for a minimum eight (8) hour shift
  • Locations on casino floor are noisy and smoky
  • Four (4) years experience
140

Blackjack Dealer Resume Examples & Samples

  • Ensure payouts are made quickly and accurately
  • Open and close tables by verification of all cheque inventory
  • Must have the ability to obtain and maintain a gaming license
  • Excellent Team Member and customer relations skills
  • Ability to work any shifts or hours
141

Dealer Resume Examples & Samples

  • Ability to effectively communicate with customers and all levels of employees
  • Ability to stand throughout an eight-hour shift
  • Must be able to review and comprehend relevant all written information
  • Ability to obtain a Louisiana Gaming License
  • Ability to obtain a Louisiana LACT License
  • Ability to pass dealing audition
  • Good written and verbal communication skills; legible handwriting
  • One to three months experience or traning: or equivalent combination of education and experience
142

Dual Rate Dealer Resume Examples & Samples

  • Responsible for having a full comprehensive knowledge of internal controls and adhering and enforcing the same
  • Maintain continuous security of assigned game
  • Assist guests in playing and ensure adherence to established rules, policies, and procedures
  • Successful completion of dealer training class or able to demonstrate dealing experience
143

Experienced Dealer / Dual Rate Supervisor Resume Examples & Samples

  • Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by a Pinnacle Entertainment entity or by a guest of Ameristar Casino
  • Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
  • Provide prompt, courteous and accurate service
  • Deals a combination of Blackjack, Carnival Games, and other specialty games such as Roulette and Craps
  • Maintain continuous security of assigned game at all times
  • Assists the guests in playing and ensure adherence to established rules, policies and procedures
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • Guidance and/or training following the initial training sessions are an on-going process under the direction of all casino supervisors
  • Decision-making is limited to the policies and procedures of assigned game
  • Excellent verbal communication required with sound knowledge of assigned game(s)
  • Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies
  • Ability to sustain a high level of confidentiality and professionalism
  • Uses diplomacy and tact to build constructive and effective relationships including during high-tension situations
  • Uses time efficiently and effectively to manage priorities
  • Deals with simple and complex concepts effectively
  • Shares or divides attention among several ongoing activities, projects or assignments
  • Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies
  • Ability to identify circumstances or incidents that require the notification and/or approval of others
  • Excellent team member and guest relations skills
  • Outstanding math skills
  • Ability to work any shift or hours
  • Completion of ACKC Dealers School or one (1) year experience as a dealer
144

Experienced Poker Dealer Resume Examples & Samples

  • Strong problem solving, mediation, coaching, and consulting skills
  • Knowledgeable of applicable federal, state, and local regulations
  • Strong knowledge of Microsoft Word, Excel, and Outlook
  • Excellent organizational skills are required
  • Must possess ability to assume responsibility without direct supervision
  • Must exercise initiative and judgment
  • Must possess ability to make decisions within the scope of assigned authority
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member relations issues
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organizations
  • Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal
  • Ability to adjust or balance the size of staff on a daily basis in order to maximize productivity or control labor costs without sacrificing customer service
  • High School diploma and some college
  • Two (2) to three (3) years experience in the casino industry in poker preferred
  • Two years leadership experience required
145

Table Games / Dealer Resume Examples & Samples

  • Assumes overall responsibility for the effective gaming service activities for a designated area
  • Maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity
  • Controls and directs games in progress by monitoring and providing assistance and dealer correction
  • Familiar with Pit accounting procedures and administrative tasks, i.e., fills, credits, marker transactions and responsibilities in regards to Indiana Gaming Regulations, monitors the same for Floor/Box Supervisors and/or Dealers, as assigned
  • Maintains awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance
  • Provides and monitors on-the-job training for Dealers to ensure staff receives adequate guidance, resources, and information for adequate job performance
  • Performs related duties as assigned, and performs the duties of the positions within his/her span of control, as appropriate
  • Oversees and assures high standards of customer courtesy on each game and works closely with Special Events, Players Club and other casino staff members in this regard
  • Ensures departmental compliance with Federal, State and Local regulations, and with departmental and company policies and procedures
  • Sound technical understanding of games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others
  • Demonstrated knowledge of policies and procedures of games supervised, as well as knowledge of and ability to identify various cheating techniques
  • Completion of a wide variety of specific games training programs with resulting proficiency in several pit games
146

Dealer Trainee Resume Examples & Samples

  • Candidates must be available to work any and all shifts
  • Upon successful completion of the training, candidates will need to successfully pass an audition before being regularly scheduled
  • All candidates must be able to obtain an Iowa Racing & Gaming license and pass a thorough background check
  • Must be at least eighteen (18) years of age
147

Dual Rate Dealer Supervisor Resume Examples & Samples

  • Deal assigned games by delivering cards or assigned game pieces
  • Control the pace of the game
  • Protect the integrity of games through observation and following appropriate procedures
  • Inform necessary personnel of any unusual request or play by guests
  • Acknowledge, greet and converse with guests who approach the Pit area
  • Maintain a clear line of communication at all levels of operation when appropriate
  • Supervise floor dealers and protect the integrity of games through observation and following appropriate procedures
  • Ensure accuracy and completion of all signatory paperwork, pit documents and payroll records
  • Maintain frequent and effective contact with guests
  • Effectively deal all games supervised
  • Maintain a thorough knowledge of all rules regarding games supervised
  • Prioritize tasks, handles multiple projects simultaneously, organize and delegate assignments
  • Investigate and resolve customer complaints and issues
  • Conduct employee-counseling sessions including verbal and written corrective action reports
  • Supervise work through planning and scheduling of work assignments and performance development
  • Assist in hiring, training and scheduling of staff
  • Answer customer questions about game information
  • Perform as a team member and assist fellow associates to ensure a smooth operation
  • Greet guests appropriately, treating each person as an individual and in a professional manner
  • Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance
  • Dealer experience required
  • Must possess the ability to deal multiple games
  • Exceptional guest service abilities
  • Professional attitude and appearance
  • Articulate
  • Basic computer skills MS Office, Word, Excel, email databases and spreadsheet
  • Ability to work weekends, holidays and evening hours as business demands
  • Ability to manage stress appropriately and make decisions under pressure
  • Role model the GuestPath Universal Service Standards interacting positively through relationships with guests, fellow associates and members of the management team displaying genuine concern and mutual respect for people’s needs
148

Allstate Dealer Services Resume Examples & Samples

  • Day to day responsibilities include but not limited to
  • Directly support all NESNA branded product sales, contract processing, cancellations, claims and maximizing dealer dividend program profitability
  • Develop positive and productive dealer relationships to attain ADS/NMAC/NESNA shared goals
  • Regularly scheduled field visits for all producing S+P and IEPP dealers/retailers in assigned territory. Serves as the primary point of contact with producing account and leads the Account Development Analysis Process for all assigned stores
  • Actively prospect identified target stores and manage a sales pipeline for the New Account Acquisition process through activation and installation of S+P/IEPP Ancillary products including CPO for all accounts
  • Develop and support of S+P/IEPP Ancillary products including CPO for participating Security+Plus/IEPP accounts
  • Must reside in reasonable proximity to job location
  • Minimum of 5 years successful retail automotive experience in a mid to large volume dealership as a Business Manager level or higher
  • Proven ability to communicate effectively at a professional level with internal and external personnel
  • General Knowledge of competitive VSC programs and providers or industry corporate experience
  • Proven experience with Microsoft Office products including Word, PowerPoint and Outlook
  • Efficiently manage time to accomplish all goals and objectives
  • Proven ability to effectively manage and grow an assigned territory of 20+ supportive dealer accounts
  • Proven ability to build lasting and synergetic relationships dealer/retailer personnel including DP/EM/GM/F&I/Sales/Service/Administration Office
  • Ability to grow professionally within area of responsibility
  • Ability to travel up to 50% of time depending on assigned territory
149

Transformation Manager Dealer Division Resume Examples & Samples

  • Ownership of prioritised and selected projects, designing, contributing to and driving these projects through appropriate channels within the business
  • Undertaking analytics as required to support strategy development and where required, on an ongoing basis deliver necessary activities (including the development of business cases) to secure approval within the business and allow process implementation
  • Working closely with the implementation team to ensure project outcomes are achieved
  • Operating within the PPM framework in a scaled and efficient fashion such that governance standards are maintained at appropriate levels for all project related activities
  • Maintaining relationships with key stakeholders throughout Macquarie Leasing and participants in the auto-financing industry
  • Delivering regular performance and outcome based updates and meetings for project sponsors and participants, influencing via results or insights and/or providing direct coaching to improve outcomes
  • Ensuring accurate analysis and reporting is delivered to all stakeholders
150

Dealer Operations Analyst Resume Examples & Samples

  • A minimum of 5 years in automotive retail sales, sales management and/or operations is required
  • Excellent oral and written communications are required
  • Subject matter expert in dealership operations is a must have, including inventory controls and pricing strategies
  • Knowledge of basic Customer Relationship Management (CRM) systems functionality required
151

Associate Dealer Operations Analyst Resume Examples & Samples

  • 50% - Collect data for analysis of assigned clients with regard to dealership operations (including inventory management, marketing, merchandising, online presence internal operations processes, and pricing strategies)
  • 20% - Administrative tasks such as auditing of internal processes, client deliverables, on schedule delivery and client work flow
  • 30% - Completion of data templates, PowerPoint presentations, graph building, spreadsheets, CMS changes
  • A minimum of 6 months in automotive retail internet sales, digital marketing, web design, and/or dealership operations is required
  • Basic knowledge of automotive CRM utilization is required
  • Basic understanding of dealership operations and roles required
  • Working knowledge of Microsoft products including PowerPoint, Excel, Word, and Outlook required
  • Preference given for experience working with dealership CMS systems, and/or WordPress as well as HTML CSS and Google Analytics
152

Dealer Business Consultant Resume Examples & Samples

  • Continuous development for Dealers through management of training initiatives and monthly location visits
  • Responsible for the implementation of marketing plans and the development/maintenance of fuels pricing strategy
  • Provide guidance of Environmental and Government Regulatory requirements
  • Site maximization via profit center analysis and ensuring the brand standards are upheld through the consistent application of core values via monthly audits at all locations
  • Management of fuel to customers. Directional support of vendors for maintenance
  • Grow and manage the franchisee relationship for a larger network of accounts, allowing for optimization of manpower requirements
  • Development and analysis of new business opportunities
  • Develop unbranded business
  • Analyze financial performers
  • Serve as contact point for dealer personnel
  • Assist in overseeing daily retail operations pertaining to fuel
  • Conduct store evaluations
  • Education: Bachelors/4 Year Degree
  • Experience: 3-5 years of Wholesale Fuels
  • Team leader/coaching and project management skills
  • Strong analytical decision making abilities
  • In-depth industry knowledge preferred
153

Director Dealer Account Management Resume Examples & Samples

  • Bachelors and 5-10 years related work experience or 14 years work post high school
  • 10 years progressive leadership experience
  • Retail/sales experience
154

Equity Dealer Resume Examples & Samples

  • Managing daily equity flow
  • Initially Managing the operational side of the trading desk's activities such as trade breaks and settlement issues to get up to speed on systems
  • Interfacing with various groups within the firm to ensure that all trades are reflected accurately
  • Liaising with Operations on trade amendments
  • Trading/ settlement cycle
  • Follows strict internal guidelines to mitigate processing errors, and trade order errors as these may result in a monetary risk and/or reputation risk to the bank
  • Scope to develop into junior sales trader
  • Generating client revenue reports
  • Assisting in account opening procedures
  • Generating sales presentations
  • Keeping track of sales pipeline, and other ad hoc tasks
155

Dealer Administrator Resume Examples & Samples

  • Complete Dealer set up and profiles in TRABO and Oracle including commission structure
  • Contact Operations including Territory Performance Managers to ensure all materials are ready for processing and all paperwork is accurate and complete
  • Contact vendors to request needed materials
  • Interact with other departments to coordinate opening procedures
  • Maintain profiles by updating required information including contact details and tax identification numbers
  • Update Dealer status when requested and maintain Dealer Admin mailbox
  • Track and account for Manual Rental Agreements, including logging, researching and maintaining records of each to ensure revenue is properly accounted for
  • Organize and maintain Dealer files in addition to other duties as assigned
  • High school graduate and some college preferred
  • Three years of customer service experience
  • Strong MS Office suite (Word, Excel and Powerpoint)
  • Must have a high level of accuracy and confidentiality
  • Must be detailed oriented and the ability to multi-task
  • Must be able to exercise good judgment
156

Dealer Development Manager Resume Examples & Samples

  • Proficiency in Microsoft OfficeSuite with intermediate to advanced skills with Excel and PowerPoint
  • Proficiency in OBIEE reporting
  • Familiarity with the dealer channel and guiding policies and principles
  • Intellectual curiosity with an ability to develop executive level analytical reports
  • Dashboard development
  • Knowledge of reporting financial, marketing or sales data
  • Positive Attitude, Ethics and International Values which support our company’s values, and a healthy, high performance culture
157

Dealer Point Manager Resume Examples & Samples

  • Together with the Business Controller and the depot management team produce a yearly budget for the Dealerpoint
  • Achieve performance standards set within the budget
  • Manage and control costs and expenditure as set in the budget
  • Manage the performance of the Dealerpoint in line with the agreed Parts & Genuine Volvo Service process KPI’s. Produce action plans for improvement were below benchmark (please see separate section below for GVS responsibilities)
  • Coordinate all CRM activity within your area of responsibility, identifying and targeting new customers along with the management of the existing customer base
  • Analyse and create an action plan to increase the depots CSI scores year on year Ensure that constructive annual and mid year reviews are undertaken at the depot. Ensure that the information gathered from the review is used to identify training requirements
  • Ensure appropriate training and support provided on a timely basis to bridge competency gap
  • Manage the Dealerpoint succession plan to maximise opportunities and growth through the team
  • Ensure that manpower planning is continually reviewed to ensure that the right levels of staff are available for the level of work
  • Create an environment in which the depot team can be successful in their defined roles
  • Manage conflicting business priorities with senior management and agree solutions to ensure that the focus on GVS process is maintained in the Dealerpoint
  • Analyse and create action plans to increase the Employee Satisfaction Index scores year on year
  • Ensure that the Dealer point works within ISO 9001 and 14001 standards
  • Ensure that the Dealer point works to the criteria laid down in the Health and Safety policy
  • Ensure that all purchase orders are authorised and follow the correct authorisation procedure
  • To asses and take action on the Dealerpoint debtor list in conjunction with the Credit Control department
  • Carry out audits and produce reports as request by Senior Management Team
  • Good Business acumen, with the ability to produce and understand Finance and Management Reporting
  • To be able to interpret and understand the operational budgets and KPIs
  • To be able to effectively communicate at all levels both written and verbally
  • To be able to work in an organised and methodical manner ensuring that all daily tasks are completed
  • To be able to modify your approach in specific circumstances to ensure a positive outcome
  • To be able to manage and motivate a team in their daily activities
  • To be able to coach, support and develop members of your team
  • To be able to empower their staff
  • To be able to delegate work to the appropriate personnel
  • To be able to carry out an appraisal (using the PBP system)
  • Competent in Sales Techniques
  • Basic knowledge of Vehicle technology
  • Good IT Skills in office applications such as Word, Excel, PowerPoint
  • An understanding of Operators Licence Laws and Regulations
  • An understanding of the Depots customers and potential customers
  • Warranty and Contract Scope and procedure
  • The Volvo Total offer wheel and the products contained within it
  • An in depth understanding of the Genuine Volvo Service Process
  • An understanding of all Volvo IT systems involved in running a Dealerpoint
  • To secure suitable competence and understanding of the GVS process in your respective role, to enable you to develop the dealer point and staff in line with the business plan requirements
  • GVS Processes: Implement GVS processes and tools to meet your dealer business needs and measure the results. Understand and rectify issues driven from results v KPI scorecard targets
  • GVS Process Support & Coaching: Support and Coach Staff in line with standard competency based Job role. Evaluate & analyse results through KPI’s, plan to close out gaps
  • Securing the Competence: Train and/or coach the Dealer point line managers (PS &WC) to secure the competence in using the GVS processes to a consistent level
  • Analyze & Support: GVS needs at Depot level, submit to the respective Regional GVS responsible issues or areas of concern
  • Competence Development Plan: Define and compile a dealer point competence development plan to align with the GVS standard job roles and prioritised competence needs to meet their dealer business needs
  • Train &/or Coaching: Responsible for identifying & providing GVS SME's (OJT resources) to meet the regions GVS competence development needs at other locations
158

Dealer Administrator Resume Examples & Samples

  • Assist and guide productive staff, such as Technicians and Parts Advisors where appropriate, with on-line time recording, purchase order system or any other administrative tasks
  • Regular monitoring and input of staff timecard details on to GDS for all appointed locations
  • Submit: 1) monthly paid payroll for all departments to HR, seeking appropriate authorisation of all overtime (pro-actively deal with any corrections), 2) Weekly Sickness Report for HR 3) Overtime Reports for Dealerpoint Manager
  • Control all HR required documentation and staff personal files, including Amendments, New Starts, Leavers and Induction forms
  • Control records of regular depot checks e.g. drivers’ licenses, calibrations, first aid certification
  • Ensure all SAP / RTP Orders are receipted and any issues are addressed and allocated to the appropriate person within a reasonable time frame
  • Business related administration issues, relative to Workshop Production and Job Order progress and finish quality, including CSR administration support
  • Provide administration performance reports in line with best practice
  • Control of ATF lane accounts information with VOSA on a weekly basis, and provide balance figures to the Business Controller
  • Experience of finance administration and general administration such as payroll collation, purchase orders and receipting of supplies, banking, petty cash etc
  • MS Excel and MS Word for collating statistics preparing management reports
  • To be able to develop or work in developing new, or enhancing existing administration processes
  • To be able to competently use software and systems, will be trained in GDS, SAP and other in-house software
  • To be at all times a team player
  • To be professional and maintain a high level of personal presentation
  • At all times have a flexible approach to work commitments
  • To maintain integrity at all times
  • To be supportive of colleagues both in company and Distributor Organisation
  • To represent the company by good conduct and behaviour, with a positive attitude, being open, honest and trustworthy at all times
  • “Can Do, Will Do” attitude
159

Regional Dealer Manager Resume Examples & Samples

  • Own and develop the dealer strategy for driving substantial growth through channels in the assigned territory
  • Evaluate channel partner efficiency and delivery and constantly evaluate the portfolio on various parameters including effective coverage, account penetration, performance of the dealer feet on street and synergy with our direct sales teams. Develop rigor in business
  • Responsible for dealer recruitments, termination, compliance/documentation related activities for assigned region
  • Own and drive the Order, Revenue & Margin targets and other relevant metrics for all the indirect channels business for the LS consumable and other products
  • Provide strategic leadership on Channel partner vision, deployment and support strategies, training requirements and execution and utilization of resources
  • Develop metrics on channel field profitability and resource models to maximize productivity
  • Cultivate good connect with channel partners through regular visits, operational calls and reviews, customer feedback (NPS)
  • Set and monitor Individual Dashboard on Critical parameters
  • Track stock liquidation-aging and AR related actions including form c etc
  • Work with the internal training team as well as the regional managers to ensure complete data and competence building of Feet on Street dealer sales personnel
  • Drive timely renewal of agreements
  • Ensure periodic Spirit & Letter refresher, Ombuds awareness, EHS adherence in Channel Partners
  • Bachelor degree with 10+ year’s progressive experience with increasing responsibility in sales leadership roles with at least 5 years’ experience working with channel
  • Experience with working with cross functional teams to achieve business goals
  • Excellent analytical and communication skills with the ability to communicate with employee and customers at all levels. Proficiency in excel, PowerPoint desirable
  • Exceptional skills as a change agent and process oriented individual
  • Ability to resolve complex issues within functional area and/or area of expertise
  • Ability to develop and execute priorities and approaches to meet objectives
  • Six Sigma/Lean/GB or equivalent qualification preferable
  • Healthcare Industry experience
160

Manager, National DND Dealer Agreement Resume Examples & Samples

  • Supervises review and approval process for buy/sells (asset purchase & stock transfer) and other transactions with complex and sophisticated financial and legal concepts
  • Facilitates discussions between numerous stakeholders and presents analysis to department leaders. Serves as primary point of contact and resource for regional management
  • Communicates market rep policy and guidelines, Knows the background and facts of the Nissan dealer network in assigned region(s) of responsibility
  • Supervises the processing of Nissan dealers’ requests to change/update their dealer agreement. Examples of these requests include relocations, ownership transfers, executive management changes, and name changes. Coordinates other network actions, including preparation of letters of commitment (LOCs) and processing of voluntary terminations (VTs)
  • Monitors individual dealer compliance with provisions in their Nissan Dealer Sales & Service Agreement
  • Reviews sales performance, stair-step attainment and performance of other mandated actions under the Nissan Dealer Sales & Service Agreement
  • Monitors limits established by policy and special agreements. Evaluates proposed dealer facility plans to determine compliance with facility guides
  • Works with DND facilities group and regional market rep managers to define solutions to non-compliant proposals. Collaborates with various stakeholders to collect and assemble network action information and data for weekly and monthly executive-level meetings and reporting
  • Has responsibility for exempt-level subordinates and non-exempt contractors. Supervises and provides leadership, coaching, guidance, training and staff development; interviews and selects employees; plans and evaluates employee performance;; counsels and disciplines employees as necessary
  • Job Knowledge and Skill: Thorough knowledge of market representation functions. Dealer contact experience and/or regional office experience (e.g. regional market rep, distribution, sales operations, parts & service) highly desirable. Background/familiarity with corporate governance, mergers and acquisitions, or investments is a plus
  • Ten or more years of directly related professional level experience in sales and marketing. Prefer minimum of seven years’ experience in automotive industry, either in dealership retail operations or at an OEM (e.g. zone manager, customer service manager, dealer operations manager, consumer affairs manager)
  • Supervisory Experience: Two or more years with responsibility for 1 or more direct reports
  • Education: Bachelor’s degree required. MBA preferred. Coursework in investments, M&A or contracts is helpful
  • Computer Skills: Working knowledge of MS Office
161

Dealer Resume Examples & Samples

  • Assists Credit Department personnel in general functions related to the credit applications and must be aware at all times of all marketing programs and promotions to inform the players
  • Enter new and current player information
  • Always verify credit applications to update information and correct any mistakes
  • Process complimentaries with management approval
  • Comply at all times with Hilton standards and regulations to encourage safe and efficient Hotel and Casino operations
  • Must be attentive, friendly, helpful and courteous to all guests, managers and fellow employees and communicate in a pleasant, friendly and professional manner at all times
  • Must be able to convey information and ideas clearly
  • Must be able to work with and understand financial information data from various sources and consider, adjust or modify to meet the constraints of the particular need
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must be effective in handling problems in the workplace, including, anticipating, preventing, identifying and solving co-worker and guest problems as necessary
  • Casino license required
162

Dealer Orientation Representative Resume Examples & Samples

  • Ability to close business over the phone is a must
  • Must have a proven track record of excellent time management skills
  • Excellent verbal and written communication skills essential
  • Ability and desire to work independently to produce results
  • Strong customer service experience needed
  • Phone dialer/Call queue experience preferred
  • High School Diploma or equivalent. (College Degree preferred)
  • 2+ years of successful inside sales/sales experience or call center/customer service related experience required
163

Dealer Performance Specialist Resume Examples & Samples

  • Conduct phone consultative efforts to ensure Xtime product(s) are configured to customer processes
  • Assist in the management of daily tasks associated with enterprise accounts as it relates to performance updates, action items, and outreach activities
  • Assist in serving as additional internal and external point of contact for a particular OE for overall dealer performance & sustainment activities
  • Provide and review team-specific monthly KPI reports within assigned account(s)
164

Director Dealer Credit & Operations Resume Examples & Samples

  • Education/Professional Qualifications required for the position
  • Bachelor degree in business administration/accounting/finance or equivalent related field required. MBA or CMA/CPA preferred
  • Banking or Financial Services industry experience required and experience in construction industry is a plus
  • 3+ Years of demonstrated leadership and management skills at a senior level, with a proven track record of building and leading cohesive and high-performance teams to achieve outstanding results. Experienced as an effective communicator at all levels
  • 5+ years of strong professional achievement and expertise is required in the areas of dealer wholesale finance operations, dealer credit underwriting, retail credit underwriting and collections and portfolio management
  • Experience and business knowledge of the China legal system pertaining to dealer and retail customer finance, security interest perfection, transactional legal documentation requirements, collections, asset recovery and resale, is a plus
  • Additional Important Requirements
  • Strong bilingual skills, fluent in Mandarin and English
165

Dealer Operations Manager Resume Examples & Samples

  • Achievement of regional objectives: new vehicle sales, wholesale, Certified Pre-owned sales, market share, and customer satisfaction
  • Manages vehicle ordering and allocation process for the Region to ensure maximum acceptance from retailers
  • Works with sales managers and GMs to ensure accurate and timely sales forecasting
  • Analyzes regional market share data to identify sales opportunities, developing recommendations for the National Sales & Marketing teams to support the region
  • Establishes a customer-focused environment within the retail network, securing CQ target achievement (IPI), and implementing measures to ensure a top tier customer experience aimed at maximizing retention/loyalty
  • Planning and coordination of regional and individual retailer meetings, composite reviews, events and sponsorships
  • Protects and advocates for the Infiniti brand image by ensuring Retailers are compliant with Operating Standards
  • Works with individual retailers and their staff to develop and implement sales and marketing strategies to achieve their business objectives
  • Reviews the financial structure and operating efficiency of retailers to ensure financial strength, stability and increased profitability
  • Manages new retailer on-boarding process in collaboration with Dealer Network Development
  • Addresses such diverse issues as facilities standards, succession planning, competitive developments, new market representation opportunities and staff training programs
  • University degree in business/marketing or equivalent experience
  • Fluency in Microsoft Office (Word, Excel, PowerPoint)
166

Dealer Development Manager Resume Examples & Samples

  • Travels to dealers each week, applying sales processes and techniques to increase Pentair products sales
  • Prospects for new dealers; stays abreast of changes in the assigned territory
  • Trains dealers and associates on a regular basis; maintains a high level of technical expertise
  • Keeps accurate records through disciplined daily, weekly, and monthly reporting
  • Monitors competitive activity closely and communicates competitive intelligence regularly to the sales and marketing teams
  • Compiles and communicates dealer trends and concerns
  • Contributes to a Monthly Business Review process
  • Attends trade shows as requested and assists in selecting and preparing sales and promotional material
  • Tracks conversion, retention, and penetration of Pentair product with dealers
  • Contributes to region sales goals
  • Operates within expense budget
  • Bachelor's degree (B.A., B.S.) or equivalent
  • 3-5 years of B2B sales experience
  • A high level of technical competence; water treatment experience preferred but not a necessity
  • Skill in Word, Excel, PowerPoint, Outlook
  • Able to travel locally 60% and out of the state 20% of the time
  • Embraces a “win right” attitude
  • Welcomes and often drives change
  • Possesses outstanding oral and written communication skills
  • Collaborates across all business functions
  • Wields accomplished negotiating skills
  • Builds and sustains relationships
  • Understands financial metrics and goals
  • Makes data-driven decisions
  • Resolves conflict swiftly
  • Communicates regularly and openly
167

Equities Dealer Resume Examples & Samples

  • Primary focus is to understand the trading requirements, and to take the responsibility of trading these instructions correctly, within the specifications of the Equity Portfolio Managers
  • Instructions to be predominantly traded via Direct Market Access (DMA), over time more DMA tools are to be added
  • Use discretion, to improve execution quality and to better match the intended objective of the trades by acting in the best interests of the Portfolio
  • Monitor index changes, corporate actions and market events, examine effects on Investment Portfolio’s, and discuss implications with relevant Portfolio Managers
  • Participates in special projects and performs other duties as assigned, such as transaction cost analyses and simple computer programs to make the department more efficient
  • Undergraduate degree in Finance or Quantitative discipline preferredMaster degree (preferably in Business, Finance, or Accounting) desirable
  • Two to five years related experience in a back or middle office
  • Share Market knowledge. Understanding of Investment Industry
  • Quantitative Orientation Ability to identify and acquire knowledge and skills where needed
  • General equities security knowledge preferred
  • Good knowledge of financial markets especially the equity markets, securities trading, settlement, portfolio accounting, and back office procedures
  • Strong working knowledge of spreadsheet software for personal computers and respective operating systems (Excel, Access)
  • Demonstrated quantitative aptitude and familiarity with financial markets and quote systems like Bloomberg
  • Strong verbal communication skills to interact with portfolio managers, brokers, research analysts and internal clients
  • Flexibility, attention to detail, good organizational skills, analytical and problem solving abilities
  • Excellent time management, interpersonal and communication skills
168

Dealer Manager Resume Examples & Samples

  • Profitability of the local aftermarket business (workshop)
  • Achieve assigned sales target for service and part for dealers within the assigned territory. Responsible for profit & loss (P&L) of the dealer
  • Lead dealer growth and profits by implementing brand “Volvo”/”UD” sales and marketing programs, responsible for Workshop Business Plan and budgets
  • Drive & continuously improve dealership operation and KPIs achievement in the WPP (e.g. Utilization/Efficiency/Productivity, Inventory Level, Cost Control, Part Sales/Service Degree etc.)
  • Responsible for the most economical and most cost-efficient usage of resources, technical equipment and consumables
  • Analyze sales, expenses and inventory on each month to maintain profitable goals & the supply of replacement parts
  • Develop the competencies of local workshop employees
  • Plan the human resources in the workshop and achieve consistent high EEI
  • Provide effective leadership and engage in employee communications
  • Motivate and develop employees (training plans, PBP, VGAS, etc)
  • Drive high performing team culture and lead by example
  • Drive brand “Volvo”/”UD” ranking as best in class in customer satisfaction within the industry and ensure dealer performed in accordance with WPP in terms of process/system and services delivery
  • Develop action plan to retain and recruit prospective customers of the dealers, especially via Service Sales
  • Develop and maintain high level of customer satisfaction
  • Optimize quality regarding Vehicle Service and Repair
  • Responsible for Health & Safety at Work Compliance
  • Responsible for observing the legal regulations concerning occupational safety the prevention of accidents, control of health and safety at work, technical inspections and environmental inspections
  • Responsible for the facilities and the image of the workshop to be in line with DOS and other Quality System requirements
  • Bachelor’s degree or higher degree in business admin or related fields
  • Possess a minimum of 10 years working experience in workshop management of which 5 years in management level
  • Mobility, able to relocate to Suratthani province
  • Proven record of higher standard performance in business, people, customer and financial management
  • Strong interpersonal relationship skills, problem solving, result-oriented and customer focus
  • Strong people management, people development and team building
  • Good command in English and Thai
  • *This position is under local hiring
169

Dealer & Investor Services Representative Resume Examples & Samples

  • Respond to inbound call and correspondence requests
  • Make outbound calls to financial intermediaries
  • Assist in the dealer agreement process
  • Participate in periodic Dealer and Investor Services team initiatives, projects, and training
  • Keep current with industry knowledge and best practices to effectively communicate with investors and intermediaries
  • Ability and desire to excel at prospecting by telephone
  • Must be willing to work in an open floor environment
  • Excellent written and verbal communication skills, and strong presentation skills
170

Coordinator Dealer Assistance Resume Examples & Samples

  • Receives and responds to incoming calls from dealers and internal departments that need assistance with NMAC/IFS programs, forms, policies and procedures
  • Establishes and maintains effective relationships with dealers and internal departments. Conducts research in various databases to investigate and resolve dealer issues. Administers dealer monthly commission statements and checks. Ensures lease and retail rebooks are processed according to established guidelines and procedures
  • Maintains loan funding system (Automated Front End "AFE") with retail bulletin changes and coordinates with the Marketing Department informational changes to the dealer information data base system (DIS).Works with NNA Finance department to reconcile dealer commissions and programs. Works with Legal department to resolve dealer compliance issues and stay up-to-date on state laws and implications of case law rulings
  • Explains NMAC’s position on legal issues to dealers
  • Coordinates with Tax department on tax treatment disparities and other auto related tax issues. Performs user acceptance testing on all information systems throughout operations areas, including Wholesale Processing and service loaner car applications. Assists in resolution of titling and other related issues
171

Dealer Diagnostic Agent, Cummins Bridgeway Resume Examples & Samples

  • Provide technical support for less complex service related issues
  • Serve as technical support resource providing diagnostic support on less complex warranty and non-warranty repair events
  • Formulate and direct less complex repair plans
  • Document the results of diagnostic and repair actions in the appropriate database clearly and concisely
  • Manage the escalation of complex requests to the appropriate level of support
  • Assists with diagnostic support and escalation process improvement activities
  • Maintain knowledge and technical understanding of current products and new products
  • Promote Cummins Service capability and service programs to increase sales
  • Verify adherence to and completion of the correct published diagnostic / repair guidance for the symptoms presented
  • Provide diagnostic and repair assistance per Cummins publications on non-warranty repair events
  • Formulate / direct a repair plan when necessary
  • Manage the escalation of more complex requests to appropriate level of support
  • Support technical support / escalation process improvement activities
172

Treasury Dealer Resume Examples & Samples

  • Daily management of the Group’s cash position to ensure the business has the funds it needs for its ongoing operations
  • Placements/redemptions of cash into and from money market liquidity funds on a daily basis
  • Investment of the Group’s surplus cash in long and short term deposits and the development of further cash investment opportunities
  • Transact foreign exchange hedges with Sky’s relationship banks to manage FX risk
  • Transact foreign exchange swaps to manage the interest rate risk on Balance Sheet hedges
  • Daily refresh of counterparty risk monitor to identify any changes in counterparty credit risk ratings
  • Ensuring monitoring and trading compliance with counterparty limits set based on credit risk rating
  • Manage the Group’s intercompany funding structure to provide liquidity to Italian and German subsidiaries and repatriate surplus cash to the centre
  • Work with the cash forecast team to monitor/review/improve the short, medium and long-term cash forecasts (Ad hoc)
  • Project and Ad hoc work as required by senior members of the treasury team
  • Compliance activities to ensure Treasury is fully compliant with Treasury Policy and loan covenants
173

Dealer Enrollment Supervisor Resume Examples & Samples

  • Bachelor’s Degree or equivalent leadership experience
  • Minimum of 1 year Credit Acceptance, Dealership, or Business Law experience
  • Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment
  • Respectful:Value teamwork, share successes, appreciates others and communicates in a way that promotes trust
  • Insightful: Make timely well considered decisions, create innovative solutions and continuously learn
  • Direct: Communicate clearly and objectively; don’t be afraid of difficult conversations. Raise concerns through the proper channels
  • Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly
174

Market Making Dealer Resume Examples & Samples

  • The generation of trading income from trading in FX spot, foreign exchange swaps, forwards and Bonds, as is permitted under the dealer mandate, with the objective of achieving income and business unit growth objectives
  • Making market to the FX and Bond interbank markets, as appropriate
  • Develop the swap market, rates and risk management products by engaging with local and global counterparties
  • The provision of pricing to sales dealers in order to facilitate client business
  • Ensuring that that all risks are managed under the respective portfolios according to the dealing mandate and the respective policies and procedures (adherence to market risk limits, credit risk limits, tenor limits)
  • The role calls for interaction with colleagues from other functions areas of the Bank, primarily Treasury, Corporate Banking, Credit, Finance and Retail areas in contributing to the Bank’s overall business strategy
  • Effective trading ability and good track record
  • Quick Learner and an appreciation of rates and risk management products
  • Degree to honours level, and progress towards post graduate qualification in Finance
  • Appreciation of bank balance sheet and income statement analysis
  • A good working knowledge of Treasury products, services and strategies and back-office Operations
  • A good working knowledge and ability in assisting in the implementation and identification of arbitrage opportunities
  • An understanding of regulatory issues
  • An understanding of trading environment and currency trading capabilities
  • Knowledge of preparation of Business cases and projects plan/ updates
  • Past experience as market dealer required
  • In-depth trading knowledge / experience of local market Rates and FX products
  • An understanding of Financial Risk Management Strategies & tools
  • Strong technical and excellent network capabilities
  • A good general knowledge of the other bank products
  • Have a strong mathematical and analytical bias
  • Good IT skills
  • Degree holder in Finance
175

Dealer Manager Resume Examples & Samples

  • Bachelor’s Degree or higher degree in business administration or general management
  • Possess a minimum of 10 years working experience of which 5 years in management level
  • Relevant experience in truck/automotive business and dealership operation management
  • Proven record of high standard performance in business, people, customer and financial management
  • Strong people management, people development and team building skill
  • Good command of English and Thai
  • *This is local hiring position
176

Account Manager Dealer Agent Resume Examples & Samples

  • Meeting and exceeding KPI’s and revenue targets and implement Channel Management plans outlining agreed objectives for the channel, in consultation with the Regional Sales Manager
  • Source new sales channels to drive incremental sales via bespoke account and business development activities initiatives
  • Drive prepaid acquisition growth amongst current channel partners, through creative tactics, channel activities and promotional events
  • Ensure efficient stock management, in-store execution & training
  • Day to day management of account including A&P budget control management and supporting all POS needs within the Prepaid Channel group
  • Development and management of advertising / marketing campaigns within own retail channels
  • Communicate the prepaid strategies / campaigns to all channels; &
  • Management of compliance in channel and commissions to drive quality sales
177

Dealer Claims Representative Resume Examples & Samples

  • Work closely with order administration, sales, controllers, credit & collection and cash application teams to handle daily requests tasks
  • Process warranty, trade-in, credit & rebill, tax, rebates, and other various credit requests
  • Review and research salesforce cases, support tickets, inbox and telephone request/inquiries
  • In depth research on issues relating to: shipping, billing, credits, order entry, systems, customer accounts and more
  • Review and analysis financial service inquiries
  • Education requirements: a minimum of 2 or more years of post-High School Education. Four year degree preferred
  • Experience requirements: 2+ years of related experience in customer service or order management and some accounting experience with a company that has significant dealer/distribution sales activities
  • Experience with a top tier ERP system, Oracle (11i/R12) is preferred. Strong MS Office skills
  • Experience with Salesforce or other CRM systems
  • Must be able to work in a team environment as well as independently
  • Ability to effectively communicate with employees at all levels and external business contacts while conveying a positive, service-oriented attitude
  • Order management experience a plus
  • Strong analytical, math skills, interpersonal skills
  • Skill requirements: Computer literacy, teamwork, attention to detail
178

Dealer Loan Servicer Resume Examples & Samples

  • Strong organizational skills and the ability to handle multiple tasks under tight time constraints
  • Basic commercial credit knowledge
  • Post Secondary education or equivalent work experience
  • Previous loan accounting experience
  • Knowledge of loan and retail systems preferred
  • Knowledge of legal documentation requirements
179

VP Senior Manager Lco-swap Dealer Resume Examples & Samples

  • Review and management of all 4S correspondence with the NFA
  • Management of all regulatory visits and information requests in conjunction with existing Regulatory Compliance and Regulatory Liaison Officers
  • Review, interpretation end effective distribution of all regulatory publications relevant to the Swap dealer
  • Provide support and governance as required to all Swap dealer programmer enhancement efforts
  • Work alongside the rest of the Swap Dealer team to interpret and explain upcoming regulatory rule changes that will focus on the Swap Dealer
  • Swap Dealer
  • Provide compliance support, advice, and guidance to the CCO of HSBC Bank USA, N.A. and the GBM Global Markets businesses in connection with Title VII (swap dealing activities) of the Dodd-Frank Act as it applies to each area of Compliance coverage. Ensuring that rules and regulations applicable to HSBC Bank USA N.A. as a CFTC registered Swap Dealer will be considered and their requirements incorporated in the Compliance officer’s overall day to day job responsibilities. This includes, but is not limited to, updating policies and procedures, line of business reviews, training, surveillance, registration obligations, regulatory reporting and risk assessments, and escalation of any potential issues of non-compliance to the CCO. Work with GBM line managers to see that they are informed of the CFTC swap dealer requirements and assist them to implement these requirements in the GM business
  • Positions designated as “specialized compliance” are typically focused on multiple major lines of specialized businesses within a financial institution (i.e. GBM, wealth management, private banking, anti-money laundering (AML), brokerage, etc.). Many of the businesses entail the highest degree of regulatory compliance and reputational risk, particularly with respect to risks arising out of noncompliance with extensive and complex regulations. Failure to comply with these regulations would have significant negative effects on relations with regulators, the reputation of the Company with the public and may result in regulatory impediments to mergers and acquisitions and significant regulatory sanctions, including regulatory fines of material amounts
  • Minimum of five years compliance and/or regulatory experience, or equivalent with a focus on CFTC swap dealer regulations
  • Knowledge of CFTC swap dealer regulations is preferred
  • Ability to analyze and interpret regulatory requirements into policy and procedure
  • Good interpersonal, organizational, communications, analytical and project management skills
  • Experience interacting with senior members of an organization
  • Experience meeting with, and responding to, CFTC and NFA inquiries
180

Senior VP Swap Dealer Program Resume Examples & Samples

  • Compliance representative in project forums and work streams for securities-based swap dealer registration and program implementation
  • Advising on regulations
  • Reviewing and revising policies and procedures
  • Developing training material
  • Developing exception reporting and management information
  • Collaborating with stakeholders from across the organization
  • Monitoring compliance with applicable regulations through attendance at management forums, completion of sampling, and review of exception reports
  • Interacting with regulators
  • Minimum of ten years compliance and/or regulatory experience, or equivalent
  • Extensive knowledge of derivatives markets and regulation
  • Bachelor’s degree; Juris Doctor a plus
  • Ability to work independently with minimal direction and as part of a team
  • Experience interacting with senior members of the organization
  • Experience meeting with, and responding to regulatory inquiries
  • Experience managing others
  • Knowledge of products, services, operations and systems in capital markets
  • Provides compliance support, advice, and guidance to the Global Banking and Markets businesses with a focus on derivatives and Dodd-Frank related compliance
  • Escalates matters to senior management as needed
  • Works well independently, with minimal direction
  • Demonstrates a thorough understanding of policies and procedures pertaining to the role. Aware of what constitutes an effective control environment
  • Strong background in compliance within a regulated financial services environment consistent with the products / services supported and an ability to understand, interpret and apply novel and complex regulatory requirements to business practices
  • Minimum of 10 years compliance experience
  • Minimum of five years of supervisor/management experience
  • Regulatory experience with swaps and derivatives and DFA rule intake and implementation
  • Strong analytical skills and organizational skills
  • Proactive and a demonstrated ability to work independently
  • Licenses or registrations relevant to the products supported are preferred (e.g. Series 3, 7, 9, 10, 24, 63 and 55)
181

Dealer Services Representative Resume Examples & Samples

  • Provide the highest level of customer service to Powersports dealer network, warehouse partners and internal staff and use initiative to respond to and follow-up on inquiries in a professional, courteous, and timely manner
  • Process requests and ensure accurate tracking, includes Call Log, Order Programs (e.g. demo, rider education, fleet, law enforcement), Early Releases, Sales Registration Corrections, MSO’s, Delivery/VIN discrepancy, Cancellations, Model Exchange, price changes, order parameter setup
  • Process dealer credits/debits for cancellation fees and miscellaneous billing accurately and on time
  • 3 or more years of customer service, wholesale, or retail experience
  • A strong passion for powersports and previous work experience in the motorcycle industry is significant plus
  • Excellent communication skills (written and verbal), highly organized, and ability to multitask
  • PC proficiency and intermediate/high level skill with MS Office applications (Excel, Word)
  • Product knowledge preferred
  • SAP experience desired
182

Dealer Account Credit Resume Examples & Samples

  • Review service invoices for denial or approval of exchanges
  • Confirm and approve product replacement requests by following established guidelines
  • Document replacement and denial history into the Electrolux database
  • Record daily replacement approvals into a spreadsheet for management review
  • Basic level of knowledge of Word, Excel, FOCUS, CRM, REX, ServicePower and IPL
  • Demonstrate follow-up skills and be ready to take ownership of assigned duties
  • Demonstrate the ability to work well in a team environment
183

Dealer Account Credit Creditor Resume Examples & Samples

  • Follow daily claims close-out guidelines
  • Determine appropriate resolution for dealer claims based on repair frequency filed in ServicePower
  • Confirm and approve product replacement requests
  • Document replacement and denial history into Electrolux database
  • Maintain assigned dealer accounts and update related spreadsheets daily
  • Issue credit to the dealer to distributor account for product replacement in accordance with departmental policy and procedures
  • Support the Division Manager/dealer by researching additional information, resolving open customer issues and determining claim closure results requested through the electronic or voice mail system
  • Process and submit check requests for product reimbursement
  • Research dealer disposition forms and warranty claims in the database and assign priority level per departmental policy
  • Maintain a dedication to providing exceptional customer service
  • Perform additional duties as assigned
  • Intermediate level of knowledge of Word, Excel, FOCUS, CRM, REX, ServicePower and IPL
  • Capable of setting priorities, meeting pre-determined deadlines and multi-tasking
  • Possess strong decision making, problem solving and analytical skills with particular attention given to detail and accuracy
  • Strong knowledge of customer care processes and techniques
  • Demonstrate follow-up skills , and be ready to take ownership of assigned duties
  • Demonstrate an ability to work well in a team environment
184

Dealer Lending Services Resume Examples & Samples

  • Prepares loan and lease files for filming
  • Provides a high level of quality customer service to both internal and external customers
  • Ensure quality customer service by correctly and quickly processing and disbursing proceeds to the dealer or broker
  • Ensure adherence to all Bank, state, and federal regulations (example: Regulation Z, Regulation B, Fair Credit Reporting Act)
  • Previous experience in a high volume/production environment preferred, proven clerical and/or data entry experience
  • Flexibility as a team player
  • Flexibility with assignments and scheduling
185

Dealer Data Rep Resume Examples & Samples

  • Bachelor's degree preferably in business, management information systems, marketing
  • 5+ years’ experience working with Caterpillar dealers supporting marketing, product support, dealer operations, or dealer distribution projects
  • Fluent in Spanish
  • Demonstrated strong problem solving and technical skills
  • Proven strong communication and collaboration skills
  • Proven ability to interact across all levels of the organization (Cat and Dealer)
  • Ability to assist with data quality analysis through the use of tools such as SQL scripts
  • Fluent in Portuguese
186

Dealer Liaison Operative Resume Examples & Samples

  • Oversee and provide industry standard customer service within our Dealer Central group via prompt and accurate responses to order and information requests from dealers and internal staff
  • Handle phone and internet based enquiries for product or related information from within our dealer network
  • Process customer orders and investigate and resolve customer issues
  • Assist the sales and marketing teams to achieve sales and productivity targets in line with our strategic planning
  • Ensure all delivery to schedule and quality targets are achieved in line with the KPIs of the role
  • Manage the receipts and dispatch of products through our ANZ warehouses
  • Consignment stock management / allocation of our dealer network in line with their forecast and market trends
  • Liaising with the warehouses to ensure required priority lists are effectively managed
  • Working knowledge of Microsoft Outlook, Word, PowerPoint and Excel
187

Dealer Deployment Leader Resume Examples & Samples

  • 5 years sales leadership experience recommended
  • Prior experience in an Allstate field FSL role preferred
  • Understanding of pricing, claims, local market planning, sales trend analysis, marketing data, and financial analysis required
  • Knowledge of agent contracts, compliance requirements, Allstate policies and procedures required
  • Experience using Allstate technology (Alliance, DASH, eOffice, Gateway) preferred
  • Microsoft Office proficiency required
  • Property & Casualty and Financial Service product knowledge
  • Process development and implementation skills
  • Knowledge of candidate prospecting techniques, candidate development, deployment models, process installation, and education techniques
  • Series 6, 63 licenses required
  • Life and Health; Property and Casualty licenses required
188

Dealer Expediting Analyst Resume Examples & Samples

  • Documenting dealer calls and interpreting dealer inquiries sent through the Customer Inquiry Database
  • Scrutinizing Parts Distribution systems for valuable information on backorders
  • Ensuring dealer backorders are filled
  • Giving quick and customized feedback to Caterpillar dealers
  • Handing over complex files to other teams for in depth problem solving activities
  • Keen customer focus
  • Being a team player at all times
  • Able to work efficiently in busy and challenging environment
  • Experience of Cat logistics processes & systems preferred
  • Good language skills in English and French
  • Knowledge of other languages
  • Good communication, interpersonal and collaboration skills
189

Dealer Operations Manager, Infiniti Resume Examples & Samples

  • Development of regional business plans through collaboration with the National Sales Operations and Marketing teams, continually measuring their effectiveness and ensuring course correction as needed
  • Development of Retail Marketing Group (RMG) plans in cooperation with Tier II marketing team & agencies, ensuring strategy alignment with National Marketing
  • Ensures retailers are aware of all Infiniti Canada in-market programs and initiatives, securing retailer buy-in as required
  • Develops programs to improve prospecting and lead management at the regional and retailer level
  • Minimum 5 years of progressive business experience, preferably in the automotive industry
  • Well-developed consultancy skills in the areas of retail awareness; business plan development & process; continuous dealership improvement; automotive marketing principles; financial statement analysis and team development (HR basics)
190

Dealer / Hotline Warranty Technologist Resume Examples & Samples

  • Responsible for field issues on the HV battery and EE systems components for all electrified vehicles
  • Interface with vehicle operation facilities in the United States, Mexico, Europe, and China
  • Review warranty claims for HV battery and EE systems components
  • Lead/Support problem solving disciplines with data mined from Ford’s warranty system and internal tracking database
  • Work with cross functional teams including Vehicle Plant Powertrain PVT, HV battery plant manufacturing, and component engineering in resolution of current production and warranty issues
  • Support Ford Customer Service Division (FCSD) hotline staff by reviewing dealer technician issues and making suggestions on repairs
  • Revise dealer work shop manuals on an as needed basis
  • Interface with FCSD for timely closure of Quick Service Fix (QSF) support of technical communications to dealers via Technical Service Bulletins (TSB), Special Service Messages (SSM), and Internal Service Messages(ISM)
  • High school Diploma or GED equivalent
  • 1+ years' experience with diagnosing faults with electrified vehicles
  • 1+ years' experience with vehicle diagnostic tools
  • Bachelor’s Degree in Electrical or Mechanical Engineering
  • 1 year experience with Ford DET, Ford IDS, Vector CANalyzer/CANape/CANoe
  • Team player with good collaborative problem-solving skills
  • Strong Quality orientation (Proactivity, Problem Solving, Implementation)
  • Strong Written and Verbal communication skills; ability to present reports, findings, and solutions in a meeting forum to Engineering and Management team members
  • Strong abilities to relate to and work with team members, customers and vendors
  • Experience with electric vehicles either at the system or component level
191

Tournament Dealer Resume Examples & Samples

  • Protects and controls game being dealt
  • Conducts the games in accordance with Departmental policies and procedures, handling player transactions and notifying Poker Supervisor of any irregularities
  • Advises Poker Supervisor of any player disputes or arguments that may arise during the game
  • Informs Poker Supervisor of important or relevant facts regarding specific players
  • Maintains a professional, friendly and courteous atmosphere providing the guest with a pleasant experience
  • Performs any other related duties as assigned
192

Manager, Infiniti DND Dealer Agreements Resume Examples & Samples

  • Coordinates review and approval process for buy/sells (asset purchase & stock transfer). Handles transactions with complex and sophisticated financial and legal concepts, and guides the through these transactions. Gathers input from numerous internal stakeholders and presents analysis
  • Serves as primary point of contact and resource for regional management on market representation/dealer network topics in assigned area of responsibility
  • Supervises and processes Infiniti dealers’ requests to change their dealer agreement. Examples of these requests include facility relocations, ownership transfers, and executive management changes
  • Monitors dealer compliance with provisions of the Infiniti Dealer Sales & Service Agreement. Reviews sales performance, stair-step attainment and performance of other mandated actions under the Infiniti Dealer Sales & Service Agreement. Monitors limits established by policy and special agreements
  • Collaborates with various stakeholders to collect and assemble network action information and data for weekly and monthly executive-level meetings
  • Leads special projects and completes ad-hoc requests from other internal stakeholders including executives, legal and network strategy group
  • Job Knowledge and Skill: Thorough knowledge of market representation functions. Regional office experience (in distribution, sales operations, aftersales, marketing) and/or dealer contact experience highly desirable. Excellent oral and written communication skills. Good business acumen and ability to interface across various business functions necessary
  • Experience: Ten or more years of directly related professional level experience in sales and marketing
  • Education: Bachelor’s degree required. MBA preferred
  • Computer Skills: Working knowledge of Microsoft Office products
  • Travel: Occasional day or overnight travel
193

Dealer Analytics Products & Services Manager Resume Examples & Samples

  • Manage 3-5 analytics products/solutions concurrently with accountability for successful delivery to Cat Dealers
  • Work with industry teams who have identified market opportunities to develop product and feature business cases, use cases and requirements
  • Responsible for defining and managing requirements and roadmap for products and services, based on feedback from Cat Dealers and internal marketing groups
  • Build and present end to end executive product updates inclusive of current production metrics, new feature delivery planning and financial forecasting
  • Proactively drive investments and work effort to balance value, alignment to strategy, customer needs and long term differentiation
  • Proactively analyze market opportunities, trends, competitive positioning, industry forecasts, and business implications to influence product/solution roadmap
  • Drive go-to-market planning and product launch plans in collaboration with internal industry groups and Cat Dealers
  • Owns development, quality and ongoing management of product support materials - e.g. technical "how to's", digital properties, marketing content etc
  • Develop and optimize product management processes and provide product management leadership and training
  • Accountable to meet or exceed 3 year business plan
  • Four year Bachelor Degree
  • 5+ years analytics or digital software product manager experience
  • 2+ years experience implementing Marketing Analytics techniques such as Market Basket, Churn, Customer Segmentation etc
  • Prior experience in data connectivity and data access, database management systems, Big Data, SaaS, etc
  • Experience working with or at a Cat Dealer
  • Understanding of financial modeling, forecasting and tracking as it relates to product delivery
  • Experience with bringing together cross functional teams and leading execution
  • Agile Program/project management experience
194

VP Senior Manager Lco-swap Dealer Resume Examples & Samples

  • Enhancing the swap dealer compliance program and process for maintenance and review of policies and procedures
  • Reviewing, drafting, and advising on policies and procedures
  • Coordinating policy and procedures with stakeholders from across the swap dealer, including business, Risk, and Operations
  • Responding to regulatory inquiries and internal reviews; and
  • Interacting with regulators and SEFs
  • This position is found in the following compliance function(s): Swap Dealer
  • This role will have compliance adherence responsibility driven by the line of business supported. This position supports the following lines of business, include in but not limited to: CMB
  • Provides general compliance support for a significant risk category/business under CMB. Under the guidance of the Director of Specialized Compliance or similar level , supports advisement on regulatory matters; monitors business unit compliance programs and ensures as effective system of internal controls are developed and maintained. Researches laws and regulations regarding operating procedures for new products and product enhancements to ensure compliance with all applicable federal laws and regulations. Researches and resolves items of concern identified through standard activity monitoring and conducts targeted reviews of specific areas of high risk or complexity
  • Global Transaction Banking role can be found in Targeted Monitoring, Wire Transfer and Cash Letter Deposits
  • Wire Transfer & Cash Letter Deposits
  • Maintains and organizes the monitoring function for wire transfer and cash letter deposit activity across the large corporate and financial institutional client base. Provides oversight and advisory role on know your customer (KYC) for businesses among the highest risk in the Company and have commensurate levels of reputational risk
195

Modality Region Dealer Manager Resume Examples & Samples

  • Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
  • Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
  • Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
  • Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
  • Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs
  • Facilitate team communication and the sharing of best practices
  • Assist with the assimilation of new hires into the organization
  • Act as a mentor to field team, providing clinical, technical and professional guidance as necessary to improve the customer experience
  • Communicate with Sales and Application Leaders to align applications activities with sales needs and business objectives
  • Communicate with local Applications Specialists and Account Managers to ensure all customer and business needs are met
  • Energize team and maintain adherence of field processes
  • Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical setting
  • Demonstrated current basic clinical scanning proficiencies on current products/platforms
  • At least one of the following core experiences: Minimum of 5 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or at least 3 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios
  • Proficiency in computer skills in Microsoft Office Suite products
  • Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows
  • To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
  • Ability to communicate effectively using local language
  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Identify and report any quality or compliance concerns and take immediate corrective action as required
  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System
  • Associate’s or Bachelor's degree preferred in related business or technical/clinical field
  • Strong leadership skills (respected by peers and leadership for contributions to the business)
  • Strong presentation skills (public speaking and lecture experience desired)
  • Demonstrated ability to understand and present complex material in understandable terms
  • Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
  • Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
  • Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
  • Team oriented with a customer satisfaction mindset
  • Ability to multi-task effectively and manage multiple priorities at one time
  • Willingness to be flexible/adapt to changing work environments
  • Clinical experience in large hospital/university setting preferred
  • Advanced certification/registries desired
  • Five or more years of demonstrated clinical scanning skills in specific
  • Experience on all current GE products for which responsibilities cover
  • Experience within GE Clinical Applications or Clinical Marketing roles
  • Fluency in other relevant languages within territory
196

Dealer Operations Manager Resume Examples & Samples

  • Ability to prioritize own schedules and organize work load effectively with minimal daily supervision
  • Ability to function effectively and remain productive in a virtual office environment
  • Ability to focus on the best interests of the dealership and Nissan/Infiniti. Can remain objective in the course of building relationships
  • Ability to respond in a positive manner to dealer management criticism or unfounded accusations
  • Dedication to meeting the expectations and requirements of internal and external customers
  • Attentive to others opinions and perspectives
  • Ability to influence the actions of others by building credibility through dealership knowledge, effective recommendations, clear communications, honesty, and demonstrated follow-up on promises
  • Result driven in the face of resistance or setbacks
  • Ability to present ideas and analysis in an effective manner
  • Ability to understand the complexities of situations and solicit assistance from others as needed
  • Total of 6 years of progressive experience in the automotive industry
  • 3+ years demonstrating progressive development with an OEM, proven results as District Vehicle or Parts & Service Manger or a Sales Manager within a dealership
197

Territory Manager, Dealer Resume Examples & Samples

  • Call on and target, current and prospective customers in order to generate sales, improve market share, and increase income for MWI
  • Must be proficient with Microsoft Office suit products such as Excel and Word
  • Seek to understand the needs of the dealer farm stores and, in turn, select products and services to satisfy those needs
  • Establish appropriate relationships with Dealer farm stores
  • Review and utilize sales analysis and top supplier reports in pre and post call planning
  • Prepare and maintain a written call cycle consistent with territory changes. Share information with ISR and Regional Manager. Call cycle information includes account number, name, location, and day of the week
  • Stay current on the full line of products and services offered by MWI
  • Demonstrate competency in MWI sales programs, promotions and products
  • Establish account profiles for customers within territory
  • Be responsive to communication from customers, MWI team members, and manufacturer representatives
  • Detail and/or demonstrate new products and promotions for customers
  • Ensure reporting is submitted timely
  • Meet sales goals and budget numbers by territory and manufacturer
  • Act as a resource to the customer in business matters dealing with such issues as inventory management, equipment, seasonal promotions and products
  • Act as point person for customers on nearly all dealings with the company; work with MWI inside personnel to ensure customer issues are resolved
  • Maintain vehicle in a professional manner
  • Work closely with key vendors and Product Specialists
  • Maintain adequate support material and detail aids in automobile
  • Comply with other requests from MWI Regional Managers and leadership
  • Participate in conference calls and meetings as requested
  • A bachelor’s degree and one to three years of outside sales experience, preferably in animal health is desired
  • Excellent interpersonal, presentation, and organizational skills and a proven ability to sell are necessary
  • A valid drivers’ license and good driving record are mandatory
198

Dealer Development Intern Resume Examples & Samples

  • Loading SOE Scores into ePortal
  • Setting up a Dealer Development Module of CRM
  • Assist in the e-signature initiative
  • File review and clean-up
  • Assist with other duties such as database management and preparing maps for white spots
  • Qualifications & Skills
  • Good PC skills including Microsoft Word, PowerPoint, Excel, and Access
  • Ability to work well on a team as well as independently
  • Well-organized, results-oriented, and strong project management skills
199

Regional Account Manager Dealer Service Rep Resume Examples & Samples

  • Four to seven years of sales experience in the financial services industry
  • Strong marketing, sales and relationship management skills
  • Thorough knowledge of appropriate laws and statues pertaining to loan/lease documentation and credit analysis
  • Proven customer service/relations skills
  • Demonstrated decision-making and problem-solving skills
200

Dealer Territory Manager Resume Examples & Samples

  • This position will manage the overall relationship with assigned dealers
  • Govern the integrity of the authorized dealer agreements
  • Oversee sales, installation, service and general administration through the effective management of assigned dealers
  • The primary objectives of this position are to source and grow the dealer network in BC and Alberta
  • Identifying market opportunities by cities/areas
  • Individual will research potential security system providers and expand ADT's list of dealers pursuant to established criteria
  • Minimum 4 years of sales and/or sales management experience
  • Minimum of 5 years of operations management experience
  • Proven track record in sales, installation, dealer administration and/or service functions
  • Previous management experience an asset
  • Ability to budget and perform cost analysis
  • Demonstrated profit and loss experience
  • Ability to work independently; self starter
  • Successful dealer management/dealer relations skills
  • Negotiations
  • Customer Relations
  • Recruiting
201

Senior Client Dealer Services Rep Resume Examples & Samples

  • Perform branch operations functions such as receiving investor applications, time stamping, NIGO checking and inputting details of investor applications at the branch, sending relevant documents to the back office for processing, generating required reports within the prescribed timelines and dispatch of cheques and account statements to investors / distributors
  • Provide prompt and accurate information to customers about FT products and schemes, load structures and documentation procedures
  • Demonstrate highest levels of quality service in attending to customers, as well as effectively handling any grievances/complaints that may arise
  • Attend to branch walk in customers and to investor calls via telephone. Coordinate with the branch operations team to follow up customer queries
  • Ensure that branch functions are carried out on behalf of customers in accordance with department and company procedures and regulatory requirements, and in doing so ensuring that the standard terms of service are met
  • Handle difficult investors and complaints to ensure service standards are met under all circumstances
  • Generate proper MIS on the activities of the branches, so that the management team is informed of both the achievements and the requirements
  • Minimum 3 years of experience in a customer service role
202

Dealer Performance Specialist Resume Examples & Samples

  • Ability to coach and mentor dealership associates driving improved level of performance and results
  • Ability and eagerness to learn complex technology and basic understanding of web-based systems
  • Experience with Salesforce desirable
  • Demonstrate advanced technical knowledge of Xtime product(s)
  • Demonstrate comprehensive understanding of automotive dealership fixed operations as related to Xtime product(s) core competencies
  • Polished presentation skills that convey confidence and domain expertise
  • Ability to clearly and effectively discuss technical issues with non-technical customer personnel
203

Senior Director, Dealer Services Resume Examples & Samples

  • Partnering with existing and prospective clients as well as analyzing trends in the market to identify needs that are not currently being met by Cox Automotive offerings
  • Define business offers to meet the need areas identified
  • Assess business offer’s market opportunity – including cost of creating and maintaining offer, the benefit provided to clients and the offer’s overall feasibility
  • Drive the offer through development and pilot phase and assess benefits for a longer roll out
  • Become an industry expert in understanding business trends and being able to represent Cox Automotive and VinSolutions as a subject matter expert in future trends and how to run an efficient dealership
  • Proactively identify changes in the customer's business environment as well as competitive pressures to develop and modify strategies and tactics accordingly
  • Obtain and maintain a strong knowledge of VinSolutions applications and customer needs, as well as other business units within Cox Automotive
  • Be recognized as the key point of contact on given projects to effectively communicate project or issue status to management and keep business stakeholders informed of project status issue resolution and all related items
  • Work with team to proactively identify work, communicate, and resolve project issues and risks that interfere with project execution or success
  • Ensure appropriate project or user documentation is produced
  • Collaborate closely with teams to ensure timely delivery of project deliverables, user fixes, and/or system enhancements
  • Coach a high performing team to hit key priorities and support thoughtful career planning with your direct reports
  • Ability to work effectively on multiple assignments, activities or projects
  • Must have 10-15 years’ experience in relevant functional areas
  • Must be highly organized and have strong time management skills
  • Outstanding cross-functional project management and leadership skills leading to positive organizational change
  • Must be assertive, confident, and able to work as an individual and as part of a team and strive to exceed client expectations
  • Must have excellent analytical and financial skills and the ability to actively resolve problems
  • High proficiency at the conceptual and working level of Cox Automotive products and services
  • Experience in delivering and designing presentations and training to individuals and larger audiences
  • Must be computer literate (including Microsoft Office: Excel, PowerPoint, Outlook, Word)
  • Demonstrated experience of problem resolution, change management, system analysis, and business literacy
  • Candidate must possess strong attention to detail, a passion for strategic thinking and problem solving, and ability to deliver rich, business insights to drive business decisions
  • MBA PREFERRED
204

General Manager Dealer Resume Examples & Samples

  • Develops an annual business plan that focuses the organization on achieving the desired performance and growth objectives based on sales and operational capabilities and supported by the appropriate financial and human capital requirements
  • Creates and monitors the appropriate weekly/monthly Key Performance Indicators that are relevant for the business, and engages the appropriate people or teams in the organization in reviewing the information and taking the appropriate actions
  • Utilizes the unique Principal Leadership role as the "face" of the organization to drive networking and business opportunities in the community by engaging in various community organizations, functions, boards, and associations that promote the overall business value of the Dealership and in so doing, provides a service to the community
  • Champions specific initiatives within the Dealership related to improvement of quality, processes, people, and customer satisfaction that that in turn promotes a culture of continuous improvement
  • Builds, develops, and empowers a strong management team to proactively engage every employee and contractor by setting clear performance expectations and goals and then incenting, coaching, and evaluating performance outcomes to those goals, resulting in a strong accountability and performance driven organization
  • Communicates and engages with everyone in the organization to assure an understanding of and alignment to the corporate mission, vision, values, and goals and to sustain a culture of flexibility, collaboration, empowerment, and risk-taking
  • Manages the external relationships with the various business partners including banks, attorneys, manufacturers, etc., to ensure the most optimum partner relationships possible
205

Dealer Development Manger Resume Examples & Samples

  • 5 years in Financial management preferably in a dealer environment
  • Truck industry knowledge
  • Financial management
  • Dealer operational knowledge
  • Dealer financial system
  • GAAP Knowledge
  • Verbal / Written communications
  • Planning / Organisational skills
  • Management and Leadership skills
  • Applying Expertise and Technology
  • Analysing
  • Planning and Organising
  • Entrepreneurial and Commercial Thinking
  • Persuading and Influencing
  • Deciding and Initiating Action
  • Presenting and Communicating Information
  • Relating and Networking
  • Coping with Pressures and Setbacks
  • Creating and Innovating
206

Cib-equity Dealer Resume Examples & Samples

  • To execute the dealing function for JPM by physically entering trades into the Taiwan Stock exchange, ensuring trades are processed accurately, promptly and in compliance with all governing rules and regulations in the local market
  • Assist with daily translation and interpretation of market news and events
  • Work closely with Sales Traders to effectively meet various client needs and requests
  • Strong numbers and able to handle the details in an efficient, accurate manner
  • Highly motived and productive team player
  • Quick/willing to learn
  • Enjoy multi-tasking with the ability to work under intense pressure
207

Dealer Lending Control Manager Resume Examples & Samples

  • Bachelor's Degree or Equivalent Experience; MBA in Finance desired
  • At least 3-5 years of Experience in a Finance/Consulting role and/or Auto finance a plus
  • Strong MS Office skills; Excel, PowerPoint and Word is essential; knowledge of Sharepoint preferred
  • Ability to create high-impact presentations for all audiences
  • Ability to handle multiple tasks simultaneously and meet assigned project deadlines
  • Strong time Management skills with excellent attention to detail
  • Well-developed analytical and problem solving skills
208

Dealer Performance Consultant Resume Examples & Samples

  • At least 3 years Automotive Industry experience within an OE (e.g. Chrysler, GM, Volkswagen, Nissan, Hyundai, etc.), dealer group(s), regional group(s), dealership(s), and/or industry vendor(s) to previously listed entities
  • Demonstrated success in behavioral and process change within teams of automotive technicians strongly preferred
  • Comprehensive variable and fixed operations understanding of Dealership processes with regard to operational readiness within both the enterprise and dealership
  • At least 1 year working directly with dealerships; preferably in an advisory or account management capacity
  • Working knowledge of one or more DMS systems (desirable)
  • Organization and attention to detail
  • Ability to work nearly autonomously
  • Ability to travel approximately 75% although exact amount may vary, travel consists of in market and overnight. But then towards the bottom for travel it list
209

Dealer Operations Manager Resume Examples & Samples

  • The DOM acts as a hands-on business consultant to dealerships in his/her territory. The DOM will help the retailer to: Align his business with local market conditions; Decide on product mix and sales strategy; Set long-term plans for the dealership; Maximize allocation coverage, inventory turns and that inventory reflects market opportunity; Develop staff competencies and capabilities; Conduct local marketing activities; Improve prospecting, lead management and customer retention/loyalty activities; Analyze the financial aspects of the business, including operations and capital investments; Develop customer satisfaction initiatives aimed at maximizing customer retention/loyalty
  • The DOM also acts as a critical liaison between Nissan and dealers. On a monthly basis the DOM will: Communicate Nissan sales and marketing programs to dealer staff; Provide dealers with contact reports which include candid performance feedback; Ensure each dealer has developed and implemented a sales and marketing plan; Ensure accurate forecasting as required; Ensure on-going adherence to Nissan standards & programs
  • The DOM is expected to address such diverse issues as facilities standards, succession planning, competitive developments, sales and marketing plans, new market representation opportunities and staff training programs
  • Minimum of 2 years of business experience, automotive experience is preferred
210

Manager, Renault Dealer Systems Resume Examples & Samples

  • Main Tasks / Responsibilities / Authorities
  • Manage delivery of methods & processes from Market Company to the dealer network with strategic & local applications, tools and services
  • Facilitate and promote Dealer & Market Company application and tools requirements. Feeding these into the strategic business owners for development and delivery in future releases
  • Manage and deliver support for the Group Truck portfolio of strategic applications covering all aspects of data source systems; DMS Systems and Business Reporting tools
  • Build and nuture trusting relationships within all dealer regions - to maintain the credibility built up over many years
  • Comprehensive testing of all DMS system changes and enhancements prior to roll out
  • To closely work with the other Retail Development functions to secure a coordinated approach to service delivery
  • Work in accordance with Volvo Group UK standards of health, safety, quality and environmental care
  • Any other duties that may be reasonably requested by your manager
  • Key Skills / Competencies
  • Expert knowledge of all features and functionality of current DMS solutions
  • Expert knowledge of all dealer processes
  • Good appreciation of Infrastructure to support DMS tools and development process to implement change
  • Ability to understand and resolve complex issues and drive change to support current and future business demands
  • Excelent communication skills both verbal and written
  • Detail understanding of Retail processes both to the dealer network and direct customers
  • Strong advanced working knowledge of Group Truck Systems & tools. Advanced knowledge & skills of identifying improvements and development of implementation plans
  • Strong Project Management disciplines and skills
  • Ability to operate in a multi-culture, multi-brand environment
211

Dealer Retail Tools Systems Analyst Resume Examples & Samples

  • Understand the Dealer Retail Tools Share space, translate business needs into requirements
  • Become and remain knowledgeable on key business processes and systems and how they operate/integrate
  • Provides expertise and advice to business unit owners, IT leaders, project teams, and other support teams
  • Identifies gaps in the application functionality and work with the technical team to provide solutions
  • Provides efficient project processes and deliverables to shorten the project life cycle, where applicable
  • Is the SME for multiple applications, including the ability to lead Integration efforts with third party consumers and perform basic trouble-shooting, including the ability to write/run SQL queries and run SOAP UI projects / XML
  • Provides functional expertise for the assigned applications to all Business Units globally
  • Performs user acceptance and some functional testing
  • Works with application support and development team to fix software bugs and escalated issues
  • Understands required integration with other applications - leads resolution to gaps that involve multiple systems inconsistencies functionality globally and regionally
  • Participates in regular project status reviews
  • Actively participate and contribute to the project planning processes, help shape/understand and prioritize key business priorities
  • Develop and maintain a deep understanding of the business processes and KPIs which are critical to successfully achieving the Dealer Retail Tools Strategic Plan
  • Collaborate with IT Development teams to ensure shared responsibility of delivery of a project within previously agreed upon project budget, deadlines and scope
  • Bachelor's degree in Information Technology, Computer Science or a related field; or any equivalent combination of education, training and experience
  • Strong system analysis skills. Ability to work with business users to fully gather, define and document requirements
  • Excellent verbal and written communication skills. Ability to create detailed, well-written documentation for a variety of audiences
  • Business process re-engineering and optimization skills and experience
  • 5+ years of developing requirements/specifications
  • Strong understanding of all phases of the application development lifecycle
  • Agile Methodology
  • TFS experience a plus
212

Verification & Dealer Funding Representative Casual Position Resume Examples & Samples

  • Performs all verification activities related to approved loans received for funding
  • Performs all verification activitiesrelated to income approval
  • Ability to multi task
  • Able to take a proactive approach when handling potential problems
  • Knowledge of MS Word & Excel as well as office equipmen, software and record keeping
213

Dealer Resume Examples & Samples

  • This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast Members
  • Open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign off with supervisor
  • Deal games, payout winnings, exchange currency for chips and inform guests of game rules
  • Change over deck of cards or dice, inspect and mix cards
  • Verify bank roll fills with the supervisor and security personnel
  • Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with game rules and minimums set
  • Close game; sort cards, balance rack, count chips and sign off with the supervisor
  • Maintain the honesty and integrity of assigned games, controlling pace
  • Assist guest with questions on casino activities or refer to appropriate personnel
214

Dual Rate Dealer / Supervisor Table Games Resume Examples & Samples

  • Maintain game security and protect company assets at all times
  • Assist customers in understanding the rules and ensure adherence to established policies and procedures
  • Pay winning bets and collect losing bets
  • Provide customers with information on how to play the game if requested
  • Perform all job duties in a safe and responsible manner
  • Must successfully complete dealer training or have previous casino dealing experience
215

Experienced Dealer Resume Examples & Samples

  • Provides prompt, courteous and accurate dealing at assigned table(s)
  • Adheres to all company and departmental policies and procedures and state regulations as it relates to this position
  • Must be a minimum of 21 years of age
  • Applicants must successfully complete dealer training or have previous casino dealing experience
  • Must be able to successfully pass an audition displaying adequate dealer skills
  • Good oral and written communication skills, must be fluent and literate in English
  • Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds and air quality
216

Table Games Experienced Dealer Resume Examples & Samples

  • Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games
  • Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs
  • Six months experience in customer service field preferred
  • Must be able to successfully complete a basic math test, and pass an audition displaying adequate Poker skills
  • Must possess excellent interpersonal skills
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment
  • Must be able to listen and respond to visual and aural cues with excellent peripheral vision
217

Central Dealer Business Manager Resume Examples & Samples

  • Owns and proactively develops the relationship with approximately 15 dealers; serves as first point of contact and coordination
  • Creates sustainable relationships with our dealers, by providing proximity through high-frequency contacts and sales management, in support of regular, as well as project-based business
  • Creates, implements, and monitors the Dealer Plan for assigned dealers
  • Coordinates all Steelcase’ resources, including field Sales Specialists’ involvement and Sales Enablement’s to strengthen dealers’ capabilities, particularly in support of specific opportunities
  • Develops “local leading organization” accounts to enhance our dealers’ presence
  • Identifies key projects and works with regions on strategy, action plan & execution
  • Based on dealers needs and business pipeline, prioritizes the top ones and drafts solid plans to visit them, develop their capabilities and meet key customers
  • Supports Dealer led business adding value when needed
  • Helps dealers transform cross-border sales
  • Tailors our knowledge and insights to smaller size transactions and opportunities
  • Provides products and pricing guidance for day to day customers/un-assigned, as well as for all opportunities
  • Manages the product mix to optimize sales and profitability
  • Manages product launch programs for dealers and monitors related promotional activities
  • Defines, implements and monitors Sales Incentives Programs
  • Works with L&D to cover the needs for different trainings to support dealers’ capabilities
  • Identifies the key activities that could be supported by other support functions
  • Discipline and ability to understand and implement sales and promotional plans to dealers
  • Ability to manage through people and to coach to close priority sales opportunities to achieve targets results
  • Capability to work autonomously with remote management and at ease with virtual interactions and related tools (e.g. TP, Skype, social networks)
  • Ability to identify, manage and leverage multiple resources within the company, to deliver sales growth and service excellence
  • Excellent interpersonal and communication skills, as well as the capacity to develop and manage multiple relationships across different cultures and personalities
  • Solution/resolution focused with a developed sense of ownership, responsibility, and accountability
  • Language skills: Fluent in German and English. French language knowledge is a plus
  • University degree, preferably in Business or Marketing
  • Working experience with a consultative selling approach
  • Knowledge of furniture and design is desired
218

Dealer Manager Resume Examples & Samples

  • Proactively manage multiple business aspects of nominated Dealer Accounts in a manner which
  • 2+ years of experience managing dealer accounts in an Industrial environment or equivalent related experience
  • 1+ years of New Business Development within an Industrial environment in the sales of capital equipment
  • 2+ years of experience with preparing and or delivering sales presentations
  • In-depth technical sales and applications knowledge of the Mobile and Static crushing and screening products
  • Bachelors degree in relevant field preferred but not required
  • Excellent interpersonal skills to prepare and deliver formal presentations to customers
  • Excellent problem solving skills to develop sales strategies
  • Thorough working knowledge of MS Office packages and presentation software packages
  • Ability to work independently while coordinating activities with a variety of large teams
  • Marketing background and/or experience
  • Bi-lingual (Spanish) preferred
219

Dealer Development Representative Resume Examples & Samples

  • Dealer Operational Plans including
  • BA or BS Degree (Engineering, Business or Marketing) is preferred or related work experience
  • 1-3 years of relevant work experience
  • Salesforce Administrator (Salesforce Experience Preferred) including
220

Dealer Credit Supervisor Resume Examples & Samples

  • Lead non-exempt employees in completing daily administrative tasks while insuring work product is delivered in accordance with policy and within time constraints
  • Drive results and mange to performance metrics
  • Make accounting entries and balance ledgers; insure collateral is accurately accounted for and is being handled in accordance with policy
  • Ensure daily bank drafting process is completed and handled accurately and on time
  • Provide exemplary customer service to internal customer and take responsibility for providing solutions
  • Demonstrate strong organizational skills; follow through on assignments, meet deadlines and adhere to established controls
  • Participate in the recruitment process by interviewing, analyzing, and making hiring recommendations
  • Provide or coordinate training, staffing and scheduling, and employee development through coaching, counseling, and reward/recognition
  • Understand systems, policies, procedures and compliance in order to streamline and automate processes; respond to, research and resolve issues
  • Address potential or actual breach of policies, procedures and compliance issues appropriately and in a timely manner
  • HS diploma or equivalent required. Bachelor's degree in related field strongly preferred
  • 5 + years in customer service or financial services industry is needed. At least 2 years leadership experience preferred
  • Ability to provide advice/direction in primary areas of expertise
  • Contribute to and manage projects
  • Have a strong understanding of the automotive finance industry with superior knowledge regarding floor plan loans/financing
221

Dealer Credit Field Auditor Resume Examples & Samples

  • Field investigations requiring review of dealership files and records
  • Physical audits including looking up VINs (vehicle identification numbers) and comparing to internal Ally records
  • Communication with dealership personnel to resolve audit issues
  • Day-to-day travel time to go to and from dealership locations
  • Required administrative responsibilities including supervisory release, time tracking, expense reporting, etc
  • At the point of posting, additional responsibilities may be added to the base description on a role-by-role basis to encompass the accountabilities specific to each job
  • 2 + years' experience in financial services or similar industry. Associate's degree or Bachelor's degree in business or related may be used as a proxy for the experience
  • Performs clerical, administrative and technically based activities and/or supporting tasks
  • Must have an active driver's license and the ability to travel 100%
222

Dealer Resume Examples & Samples

  • Must be able to obtain a valid gaming license
  • Must maintain a professional, neat and well-groomed appearance
  • Must be able to work varied shifts, including weekends and holidays
223

Dealer Ojt Resume Examples & Samples

  • Must be very friendly and outgoing
  • Above average attendance record and recommendation
  • Must obtain MGC license
224

Experienced Craps Dealer Resume Examples & Samples

  • Deliver internal and external guest service the Pinnacle Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions
  • Explain aspects of various table games to our gaming customer’s
  • Must be willing to be interviewed and auditioned
  • Certified to deal Blackjack and Craps
225

Experienced Dealer Resume Examples & Samples

  • Create an atmosphere of hospitality and friendliness toward guests. Make eye contact and greet the guest by first name, if known, upon arriving to the table and thank the guest for playing when they leave the table
  • Compliance of company and departmental policies and procedures, Missouri Gaming Regulations and Internal controls
  • Ensure good game protection
  • Ensure good game pace for all players
  • Ensure payouts to be made quickly and accurately
  • Opening and closing tables by verification of all cheque inventory
  • Excellent team member and customer relations skills
  • Able to work in a fast paced work environment
226

Poker Tournament Dealer Resume Examples & Samples

  • Fill and credit tables by verification of cheques
  • This position spends majority of shift on the casino floor, and is subject to varying levels of crowds, noise, and smoke, the severity of which depends upon customer volume
  • Requires finger dexterity so as to be able to shuffle and deal cards
  • Must be able to see and read so as to be able to identify cards and pay and collect bets
  • Must have 100% hearing ability to react to customer bets and supervisors’ gaming decisions
  • Must be 21 yearlders of age or older
  • Must have completed Dealers School or possess at least six months of experience as a dealer
227

Dealer Account Manager Resume Examples & Samples

  • Self-motivated, high energy, & dynamic inside sales and online presence
  • Competitive personality with a track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Experience working with Salseforce.com or similar CRM
  • Strong listening and coach ability skills
  • Ability to multi-task, prioritize, and manage time effectively
228

Dealer Lending Intern Resume Examples & Samples

  • Market competitive compensation
  • Formal company orientation and training
  • Executive speaking series
  • Experienced mentors
  • Hands on experience
  • Project based work
  • Leadership and career development
  • Networking opportunities
  • Attend formal company orientation and training
  • Participate in executive speaking series
  • Have hands on experience in area of study; as well as participate in project based work
  • Communicate regularly with mentors
  • Lead an end of assignment presentation
  • Demonstrates a background and/or strong interest in the Financial Services industry
  • A rising Junior or Senior in a full-time undergraduate program
  • Maintain a GPA of at least 3.0
  • Strong candidates will possess strong leadership, interpersonal and communication skills
  • A passion for the financial services industry is strongly preferred
  • Candidates should reside in a commutable distance from the Ally location to which they are assigned
  • Eligible to work in the US for any employer without sponsorship from the company
229

Dealer Resume Examples & Samples

  • Protection of the integrity of the game at all times
  • Notify floor person of any irregularities
  • Keep the pace of the game as fast and smooth as possible
  • Insure that bets are within rules and limits allowed
  • Change currency for gaming checks
  • Notify Floor person immediately of any irregularities or any customer requests which are outside of a dealer’s authority or knowledge
  • Provide customers with information on how to play the game if desired
  • Provide positive communication and use Red Carpet Training skills with every patron and co-worker
  • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
  • While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • The Cast Member must be able to lift and/or move up to 50 lbs
230

Dealer Account Development Manager Resume Examples & Samples

  • Using a weekly call schedule, make regular quality sales calls on existing dealer accounts and ensures prompt follow-up and response to any specific customer needs. (Company car and laptop provided by PPG)
  • Responsible for account receivables in territory and ensure compliance with credit policies
  • Achieve price and margin targets by managing pricing, credits, job quotes and follow up on expiring job quotes
  • A bachelor degree, particularly in business or retail marketing is desired, but not essential
231

Senior Dealer Operations Manager Resume Examples & Samples

  • Drive vehicle wholesale objectives through effective retail operations consulting; demonstrating potential ROI on sales; accentuating special wholesale promotions and reward opportunities; promoting optimum car mix and car flow and negotiating special accommodations for dealerships
  • Conducts routine dealership visits to review operations and to meet with vehicle sales staff, management and Dealer Principal to assess all aspects of sales operations
  • Routinely reviews sales reports and financial statements with dealer sales management to monitor financial strength and compliance with company standards and agreements. Reviews and monitors marketing and advertising plans for dealerships
  • Maintains awareness of competing dealerships in assigned market. Analyzes market registration information and incorporates market expansion
  • Understands other external consultant’s services currently utilized or considered by dealership .Educates and enlightens dealership personal on current incentive programs for customers, sales associates and dealership. Coordinates with Regional Customer Experience Manager on analysis of quality of customer interface and service. Supports dealership, district, region and national efforts by presence and assistance at auto shows and special events promoting brands and sales
  • Assists AGM with Market Representation related issues and actions within assigned dealerships. Understands dealer agreements and required performance and policy compliance for dealerships .Assists AGM and dealerships with logistics relating to opening and closing of dealership operations
  • Bachelor’s Degree in Business, Marketing, Finance, Economics or related field required from an accredited university
  • A total of 4 years of progressive OEM related Marketing and Sales experience for the senior level including: A minimum 3 years of analytical experience in various specialties of the automotive industry including: Sales Operations, Dealer Agreements, Marketing, Parts and Service. Prior work may be a combination within a dealership, region, headquarters, or manufacturing facility and may be at the Analyst or Regional Manager Level or similar type of position
  • At least 2 or more additional years of experience within a previous dealer contact support role such as Fixed Operations Manager or Dealer Operations Manager role
  • Computer Skills: MS Office. Proven ability to read and understand financial statements and other key operating reports. Demonstrated ability to influence the actions of others by building credibility through dealership knowledge, effective recommendations, clear communications, honesty, and demonstrated follow-up on promises. Understands dealer agreements and required performance and policy compliance for dealerships
  • Travel: More than 75% day and overnight domestic travel
232

Senior Dealer Operations Manager Resume Examples & Samples

  • Bachelor’s Degree in Business or related field required from an accredited university
  • A total of 4 years of progressive Marketing and Sales experience for the senior level including: A minimum 3 years of analytical experience in various specialties of the automotive industry including: Sales Operations, Dealer Agreements, Marketing, Parts and Service. Prior work may be a combination within a dealership, region, headquarters, or manufacturing facility and may be at the Analyst or Regional Manager Level or similar type of position
  • At least 2 or more additional years of experience within a previous dealer contact support role such as FSM, FOM or DOM role is required for some district assignments and advancement to the senior level
233

Dealer Account Manager Resume Examples & Samples

  • Train, educate, and motivate appropriate OEM dealer fleet and commercial sales department personnel on product and business proposition
  • Effectively manage assigned territory to drive implementation and usage of solution
  • Implement channel incentive programs, track progress against objectives and optimize participation
  • Develop relationships with regional OEM corporate employees engaged in dealer sales, articulating solution benefits and engendering support and sell-through
  • Identify new areas for growth and propose programs or initiatives accordingly
  • Ability to partner with OEM dealer channel in sales to mutual customers
  • Maintain and create account development business plans
  • Provide requested feedback to management for reporting
  • Ensure sales, market and competitive information is recorded daily
  • Negotiate and manage commitments and expectations
  • Closely monitor program objectives and provide critical performance feedback
  • Experience in channel selling environment where role is focused on relationship building, referral generation and qualification, and shared responsibility for business close and growth with sales team mates
  • Minimum of 5 years of experience in account management, business development, and team selling, ideally in software or related field
  • Consistent track record of meeting goals and objectives
  • Experience in automotive dealer channel a plus
  • Strong customer focus with a history of success in relationship-building
  • Proven ability to work and manage a territory independently with minimal direct supervision
  • Excellent presentation skills to both executive and technical audiences
  • Strong organizational and computer skills a must
234

Dealer Development Manager Resume Examples & Samples

  • Responsible for aligning dealers strategies to TELUS
  • Dealer and territory sourcing/prospecting of the MB market place
  • Responsible for securing, on-boarding and develop/support of the dealer network in the MB marketplace
  • Creation and updating of dealer’s strategic plan - support their assigned Dealers in implementing a targeted growth strategy over the short term, medium term, and long term including business planning; qualifying opportunities; winning business; and co-building the dealer’s business
  • Working closely with internal departments to insure escalations are dealt with efficiently
  • Help Implement TELUS programs through their dealers in a timely and efficient manner
  • Work closely with the SMB/consumer teams to help deliver TELUS programs and strategies to the dealers they support
  • Work closely with Regional Marketing teams to develop and grow market place via brand awareness and productivity
  • Develop and maintain a high level of industry knowledge and wireless solutions
  • Provide sales/program presentations to dealer principals, staff and sales representatives
  • Attend TELUS special events, and help dealers arrange their own special events
  • Help build dealer programs designed to create incremental improvements in performance
  • Coordinate and manage with the Regional Manager key programs and initiatives designed to drive performance around key strategies
  • Provide regular market and dealer feedback to the Regional Manager
  • Drive and optimize MB market dealer distribution model
235

Dealer Organization & Business Management Manager Eastern Region Resume Examples & Samples

  • Manage Regional Network Strategy including Image plans
  • Develop recommendations with respect to the network
  • Coordinate dealer organization changes, such as changes in ownership, facilities, etc
  • Manage DSSA process while maintaining appropriate documentation for “Short Term” Dealer Sales & Service Agreement (DSSA) and under-performing dealers
  • Work with District Managers to develop appropriate action plans for under-performing dealers
  • Coordinate annual review of Dealer Sales effectiveness and Owned Net Working Capital Standard
  • Manage the Dealer Financial Statement process within the Region, including tracking and training of District Managers on their counselling skills and DSSA requirements
  • Alert Regional Management to any Dealer Network issues requiring Oshawa/Regional involvement
  • Manage the Region’s budget and budgeting process
  • Administer the Region’s A-card and internal acquisition and billing procedures
  • University Degree (BComm or MBA)
  • Must be fluently bilingual (Verbal and written)
  • Previous sales and marketing experience
  • Excellent communication, consensus building, and meeting facilitation skills
  • Self-starting, responsible, and highly motivated individual
  • Ability to effectively manage multiple assignments utilizing highly efficient time management skills
  • Proven ability to interact effectively and professionally with team members, vendors, suppliers, dealers and leadership team
  • Prior experience with or knowledge of automotive dealers facilities preferred
236

VP, Allstate Dealer Services Resume Examples & Samples

  • Improving financial results
  • Learning the culture of the organization
  • Gaining the respect of the leadership team
  • Establishing short-term and long-term strategies for the portfolio of products and services
  • Determining an effective organizational structure and business model
  • Understanding the automotive industry (sales, processes, products, dealerships) and establishing strong relationships with independent agents and dealerships
  • Building and maintaining credibility with the independent agents and dealerships is critical
  • Assessing the current leadership team to determine if they have what is needed to win in the market place
  • Creating strategy for long-term profitable growth
  • Establishing credibility and earning the trust of the leadership team to whom this officer will have a high level of visibility
  • Developing talent and building a bench across the organization
  • Leveraging Allstate operations where applicable
  • Automotive or insurance industry experience with sales, product development and/or underwriting experience (automotive industry experience preferred)
  • Building relationships and partnerships in business-to-business channels
  • Business process and call center leadership experience
  • Managing a matrixed technology organization
  • Sourcing/Service experience
  • Strategic and critical thinking skills, ability to create the strategy as well as lead through execution
  • Managing a MM P&L and strong record of getting results
  • Strong leadership skills with the ability to create positive relationships with and engage local, remote and matrixed employee
  • A bachelor’s degree is required and a graduate degree with a concentration in business (MBA) or related fields is preferred
237

FX Dealer Resume Examples & Samples

  • Excellent knowledge of foreign exchange markets and core vanilla FX products
  • Good knowledge of front/back office processes and procedures
  • Proven sales and customer relationship management ability
238

Dealer Account Manager Resume Examples & Samples

  • Network airtime product knowledge - desirable
  • Mobile hardware product knowledge - desirable
  • Ability to follow a sales process to maximise volume, margin and conversion rates
239

Director, New Dealer Development NA Resume Examples & Samples

  • Work closely with the Dealer Sales Directors for the US and Canada to develop and execute the strategic business and sales plan that directly support the overall vision and company objectives related to new dealer development
  • Implement and manage Dealer Excellence Program in NA
  • Direct implementation and execution of new dealer sales policies and practices
  • Leads a team of Market Development Managers and holds them for meeting KPIs through effective coaching, mentoring, talent acquisition and performance management
  • Facilitate the peak performance of the sales organization and dealer network as related to sales goals, dealer performance, and business growth
  • Recommend sales strategies for improvement based on market research and competitor analyses
  • Facilitate alignment between the market development team and the balance of the organization
  • Orchestrate the development and employment of new markets, product lines, and channels of distribution. Assess competitive activities and strategies. Implementation of tactical as well as strategic initiatives to maintain and grow Husqvarna’s brand position in the marketplace
  • Develop training curriculums that meet the needs of sales personnel
  • Partner with Product Management and Marketing groups to develop or refine sales and promotional campaigns or to craft extemporaneous programs that respond to the competition
  • Lead the development and maintenance of compensation measures that address the need to motivate, reward, and reinforce success for outside sales force
  • Direct the planning, forecasting and performance measurements necessary for peak performance related to new dealer development
  • Develop and execute the strategic business and sales plan that directly support the overall vision and company objectives
  • Partner with the executive leadership team to establish effective sales pricing and discount rates
  • Develop and manage internal operating budgets
  • 10+ years of experience in a senior-level sales position, including leadership assignments involving long and short term strategy; and recruiting, managing, motivating and coaching a sales team with emphasis on meeting sales goals and increasing market share
  • Experience managing dealer relationships
  • Significant experience in developing and executing plans that have driven significant incremental revenue and EBITDA growth in their business
  • Advanced degree
  • Business leadership experience in the Outdoor Power Equipment industry
  • Excellent leadership skills and proven manager of people with the ability to attract, develop and retain “A” level talent and build a strong team by promoting and rewarding individuals who have made significant contributions
  • Mature and politically astute with a high degree of intelligence, integrity and honesty, initiative and drive
  • Keen interest and curiosity in understanding what makes the business work and ability to take ownership of how the management team can improve operations and profitability
  • Ability to synthesize, analyze and present data, including solid skills in recognizing, evaluating and recommending areas for change
  • Excellent oral and written communication skills. Demonstrated ability to present ideas in a clear, concise and compelling fashion to their team, senior management, and board members
  • Consensus builder with strong critical thinking skills and the ability to communicate with non-financial executive peers and garner support for change
  • Proficiency at the intermediate to experienced level with email and MS Office software applications (Word, Excel, PowerPoint)
  • Willingness and ability to travel up to 60% and work extended hours as required
  • Achieve sales results as outlined in sales plan
  • Continue Dealer Base Growth
  • Achieve Financial Plan Objectives for Dealer Channel (GP Results)
240

Dealer Resume Examples & Samples

  • Deal accurately and procedurally correct
  • Practice excellent guest relations
  • Greet guests, answer questions and if they are tracked players, make sure they are well serviced
  • Protect the security of the game and handle money, & chips
  • Name/face recognition
241

Dealer Development Analyst Resume Examples & Samples

  • Interface with Dealer Development Manager and Corporate Dealer Placement and Business Management personnel in preparation of Kia Sales & Service Agreement proposals. Develop, assemble and review documents, worksheets, spreadsheets in a timely manner needed for corporate approval of new dealer appointments, buy/sells and all dealership changes affecting the Kia Dealer Sales & Service Agreement. Review dealership financial statements and/or proforma’s in the preparation of net capital calculations to determine working capital and investment requirements and/or compliance with net working capital agreements
  • Administer tracking program for completion and submission of monthly dealer electronic financial statements
  • Administer monthly tracking program for submission of follow up reports on Cure and Rehabilitation program dealers
  • Administer tracking program for submission of Annual Dealer Business and Operating Plan review
  • Maintain dealer information files and dealer prospect files. Distribute monthly informational reports to DSM’s as requested by Dealer Development Manager
  • Minimum of five years wholesale automotive experience in a regional/ corporate staff position within Market Representation, Dealer Development or Business Management
  • Basic background in financial analysis and ability to interpret dealership financial statements
  • Strong PC skills including Microsoft Office (Word, PowerPoint, EXCEL)
  • Paralegal experience a plus
242

Dealer Manager Resume Examples & Samples

  • A passion for the auto finance industry
  • Strong credit acumen
  • Resilience, flexibility and adaptability
  • Excellent negotiation and communication skills
  • Proven ability to leverage successful internal and external relationships
  • A commitment to delivering consistent strong results and customer advocacy
243

SEA Dealer Supporrt Resume Examples & Samples

  • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  • Calmly attempts to resolve and de-escalate any issues
  • Responds to requests for assistance and/or possible processing of credit card authorizations
  • Tracks call-related information for auditing and reporting purposes
  • Familiarity with Microsoft Windows, Word, and Excel applications
  • Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
  • Strong listening/comprehension skills
  • Ability to stay composed and objective
  • Conversational, patient and confident, with a positive attitude
244

FX Dealer Resume Examples & Samples

  • Achieve monthly, quarterly and annual revenue targets
  • Work with and engage financial decision makers to close desirable upsell business
  • Position WUBS’ broad product base to targeted business markets. Products: FX Options, E-Platforms and market specialists
  • Continually maintain an effective understanding of the FX market and broader business/economic landscape to enhance sales effectiveness
  • Record all client/prospect communication on SFDC ensuring that all details are up to date
  • Independently manage account records through the entire sales process
  • Perform to specific KPI’s set by WUBS
  • As required proactively call assigned clients(s) to identify growth
  • Autonomously identify and engage internal & external resources to deliver WUBS solutions
  • Leverage field sales organisation and relevant management to close upsell opportunities
  • Complete necessary business administration and reporting as required by management and the business
  • To assume a mentor capacity for junior members of the team
  • Minimum of 4-5 years’ experience in business to business sales preferably within the deliverable FX bank or non-banking sector
  • Educated to college degree level or equivalent experience
  • Excellent communication/presentation skills across all media
  • Adept in negotiating at executive corporate level to achieve set objectives
  • Ability to swiftly identify opportunities and professionally manage and guide the end to end upsell process
  • Ability to ask probing questions to understand the needs of a prospect with the skill to appropriately suggest dynamic solutions
  • High degree of professionalism, with a confident, assertive style
  • Highly motivated with an exceptionally strong desire and drive to succeed
  • Ability to work autonomously with a high level of tenacity
  • Effective time management skills and commitment to work to strict deadlines
  • Solid computer skills with competency in the use of MS Office, web conferencing tools and Internet search engines
245

Junior Foreign Exchange Dealer Resume Examples & Samples

  • Experience working with foreign exchange or within the financial / banking industry - an asset
  • B 2 B sales experience – an asset
  • Exemplary customer service skills with a focus on building customer loyalty
  • Demonstrated ability to manage client relationships
  • A tenacious approach; and possess a positive attitude toward and ability to effectively adapt to change
  • A high degree of self-motivation, with an ability to work effectively in a fast-paced team environment
246

Dealer Business Manager Resume Examples & Samples

  • Responsible for developing the Japanese dealer market by focusing on key accounts and new business development
  • Generate business through establishing relationships with other major influencers
  • Responsible for setting pricing and maintaining profitable margins
  • Participate in the growth of the Steelcase sales team as required
  • Connect Japan and our dealers to the Steelcase global sales network
  • Continously monitor competitor activity
  • Provides management input on strategic direction by developing a yearly business plan for the dealers they support
  • Achieves the sales target communicated on a yearly basis
  • Outstanding organizational and time management skills
  • Expert interpersonal skills with coaching and mentoring capabilities
  • Shows a good understanding of issues relevant to our overall organization and business and keeps that knowledge current
  • Knowledge of the processes/key concerns common to all businesses
  • Must have a broad exposure and understanding of corporate strategies
  • Must be able to work in an environment with limited structured support
247

Dealer Services Consultant Resume Examples & Samples

  • 3+years financial services experience
  • Mutual Fund product/industry knowledge preferred
  • FINRA license or willingness to obtain within department guidelines
  • Demonstrates the ability to build effective relationships
  • Proven ability to work within a team or independently; thinks critically by gathering and investigating relevant information
  • Models inclusive behaviors and collaborative work practices
  • Commits to achieving specific objectives and takes ownership for accomplishing them
  • Excellent written, verbal communication and presentation skills: ability to communicate in a clear and concise manner in any format
  • Proactive attitude, commitment to continuous learning, willing to challenge the status quo to improve processes
  • Flexible and adaptable, ability to thrive in a dynamic fast paced environment; strong organization and time management skills
248

Junior FX Dealer Resume Examples & Samples

  • Post-secondary education in Business, Finance or Marketing and/or an equivalent combination of knowledge, skills, abilities, education, and experience
  • Experience working with foreign exchange or within the financial / banking industry - an asset. B 2 B sales experience – an asset
  • Prior use of and familiarity with on-line technology solutions - an asset
  • Strong communication skills - verbal and written
  • Ability to develop and consistently apply follow-up techniques
  • Team oriented, with a demonstrated ability to build and maintain strategic working relationships
  • Decision making, organizational and time management skills - with attention to detail
249

Manager, Dealer Services Systems Resume Examples & Samples

  • Project leader and key technology liaison between NMAC business departments, NNA IS and outside third party technology vendors to develop, launch and administer NMAC technology systems
  • Conduct strategy meetings with business function leadership to identify technology needs and upcoming technology projects
  • Integrate with business departments, IS, RNPO and third party vendors at RFQ/RFP stages
  • Develop launch and build-out plans for associated technology including user documentation and training outlines
  • Deliver milestone updates and proposals to business leadership gaining consensus and needed approvals
  • Direct the launch and build-out of technologies to deliver required functionality, user interface (UI) and system output within agreed timeframes to the associated business department
  • Ensure project alignment with NMAC business systems strategy, legal requirements, compliance guidelines and NNA IS requirements / strategies
  • Project leader for the NMAC Commercial Credit Sword Apak WFS system: Develop a system launch and build-out plan through direct integration with Sword Apak, Commercial Credit leadership and all business owners of associated input/output systems. Develop the WFS system’s operational service plan delivering performance and service levels identified by the client Commercial Credit group. Includes but not limited to system process documentation, ongoing enhancement mapping, system issue resolution plans and vendor performance measurement
  • Lead the operational service team of Analysts for the Fiserv LOS system. Includes but not limited to direct Consumer Credit leadership interaction and Fiserv vendor management. Identify, document and present needed LOS system and Consumer Credit process enhancements to department leadership
  • Working with the Sr. Manager, Credit Operations, engage in direct business discussions and presentations with NMAC and NNA business department leadership to identify key technology needs short and long term while gaining an understanding of upcoming business initiatives. Advocate for project adoption up to Sr. & Executive Management levels to ensure stakeholder satisfaction and positive business sponsorship
  • Conduct and deliver ongoing analysis of new industry technology as a key input to the NMAC business systems strategy
  • Knowledge of auto finance Consumer Credit, Commercial Wholesale Lending, Collections and Consumer Service practices and procedures. Knowledge of auto finance dealer facing systems such as origination, wholesale and consumer portals
  • Strong project management skills with an emphasis on technical systems
  • Seven or more years of directly related professional level Sales Finance or lending experience
  • Two or more years of supervisory experience in a work leader role coordinating the work of other employees or contractors. This includes training new employees, assigning work, and checking the timeliness and quality of work. May have provided input into performance reviews
  • Advanced knowledge of automated lease/retail loan processing systems
  • Bachelor Degree required
250

Dealer Contact Resume Examples & Samples

  • Assist Hyster and Yale Dealers in expediting backordered parts, determining order status by utilizing various logistic tools available providing tracking/proof of delivery information and parts identification issues
  • Addressing quality issues set forth by dealers, Division Headquarters, and various other company personnel worldwide by researching prints, general drawings, Engineering Change Notices (ECN’s), engineering lists, and Vendor Approved Serviceable Parts (VASP) lists. This entails working closely with warehouse inspectors, Engineers, and Quality Assurance
  • Monitor, track, and expedite status of Red Alert and TCS level orders
  • Procuring service grams, illustrations, MSDS sheets, kit breakdowns, assembly information, and merchandising program information
  • Assist Dealers with parts/core return problems and credit memos
  • BS Degree preferred or a minimum 4 years proven Industry Experience may be considered
  • Excellent Written and Verbal Communication/Customer Service Skills
  • Proven Customer Service Aptitude and/or experience
  • Data Analysis/Problem Solving Skills
  • Advanced Microsoft Office Suite skills
  • Parts/Service Manual Knowledge & Print Reading Skills
  • Familiarity with Hyster & Yale Dealer Organization helpful
  • Ability to adapt to a challenging environment while providing the best customer service in the industry