Data Center Technician Resume Samples

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D Feeney

Dock

Feeney

91279 Marcella Common

Chicago

+1 (555) 189 6823

91279 Marcella Common

Chicago

Phone

p +1 (555) 189 6823

Experience Experience

San Francisco, CA

Data Center Technician

San Francisco, CA

Koelpin and Sons

San Francisco, CA

Data Center Technician

Provide “smart hands” assistance to include rebooting equipment, reseating line cards, and providing equipment status information to remote technicians
Perform special customer requests in accordance with their respective SLA's (i.e. Citrix Rack and stack any networking equipment for customers and in-house
Support development teams on system deployments and performance optimizations
Manage work and priorities through ticketing system
Identify and help create process improvements relevant to the data center environment
Establish network connectivity and PC hardware/software configurations
Assist with process improvements and inform best practices in data center operations

Detroit, MI

Edge Data Center Technician

Detroit, MI

O'Connell-Rolfson

Detroit, MI

Edge Data Center Technician

Generating metrics to provide details of performance in a diverse range of areas
Triaging and repairing data center & network hardware
Installing and/or expanding network & data center infrastructure
Produce reports to management on metrics and project status
Excellent prioritization and time management
Troubleshooting Network installation & configuration
4+ years working in a data center operations environment

present

Phoenix, AZ

Senior Data Center Technician

Phoenix, AZ

D'Amore and Sons

present

Phoenix, AZ

Senior Data Center Technician

present

Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status
Supervise the on-site management of sub-contractors and vendors, ensuring that all work is preformed according to established practices and procedures
Perform both routine and emergency service network cabling and rack and stack following proper CI protocol and change management processes
Write procedures, create system MOPs for work activities
Perform initial configuration and provision for deployment: servers, network gear and various infrastructure related equipment
Perform stringent hardware qualification testing on new hardware configurations and approve them for production deployment
Provide prompt response to customer trouble tickets, requesting equipment reboots, circuit testing, etc

Education Education

Bachelor’s Degree in Computer Science

Rutgers University

Bachelor’s Degree in Computer Science

Skills Skills

Ability to learn quickly and apply new knowledge and skills immediately
Strong desire and ability to learn; Possess excellent problems solving skills
Ability to work on data cables, patch panels, and cable management systems
Ability to read, interpret and understand/learn structured cable design diagrams
Good knowledge of network design and protocols
Strong attention to detail
Strong communication skills, be a highly motivated self-learner who takes direction well
Basic networking knowledge
Good communication and organizational skills with the ability to prioritize tasks
Knowledge of Basic and Mid-Level Routing and Switching

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Data Center Technician Resume Examples & Samples

Bachelor’s Degree OR equivalent work experience with at least 2 years of work experience in a data center or infrastructure support role. Certifications a plus
Must achieve baseline OEM Certifications which may include any of the following (Dell Server, HP Server) within 90 days of employment
Microsoft Certifications
Server+ Certifications
Must be able to go up and down a ladder, lift medium to heavy objects (50lbs), bend and stoop over a lengthy period of time, distinguish colors, and have hand dexterity

Data Center Technician Resume Examples & Samples

Understand and debug network, hardware, and Linux OS related issues
Install and troubleshoot switches, routers, and other networking gear
Drive specifications for tools that facilitate administration of servers spanning multiple data centers, to include automation and streamlining of processes
Help to develop global standards and promote best practices in data center operations
Assist in tracking data center issues and keeping Facebook servers alive and serving
Introduce process improvements and encourage best practices in data center operations
Predict data center growth and scaling issues before they occur and implement solutions
Provide leadership to data center technicians and facilitate cross-functional communication with other technical operations groups

Senior Data Center Technician Resume Examples & Samples

Ensure that facility problems are identified and repaired quickly and make sure all customer demands are being met
Supervise the performance of both routine and emergency service network cabling and rack and stack
Supervise the on-site management of sub-contractors and vendors, ensuring that all work is preformed according to established practices and procedures
Install equipment cages, racks, and cabinets to house customer’s network, data equipment, and power circuits. (Power is installed by licensed electricians)
Provide prompt response to customer trouble tickets, requesting equipment reboots, circuit testing, etc
Reboot servers and various devices, Load / unload Tape Libraries, Replace batteries, Replace disks, Cabling at times. Run from patch panel to server and or to switch, Replace SFP modules, Power verification
OS level administration/troubleshooting (Tier 1.5) FSCK, Recover, Bluescreens, Last known Good, Boot orders, boot from disc. Configure OS, add IPs, check route tables and GW
Burn DVDs for (ISO images, HP/Dell Smart Start, BIOS Upgrades)
Install and configure dedicated Hosting Blade Servers
Close out trouble tickets and customer Change request
Operate telecommunications test equipment and evaluate stress patterns on circuits
Maintain company specifications and company operating procedures libraries
Perform LAN/WAN and telecommunications test equipment
Maintain current versions of all procedures and documentation on the Sharepoint portal
Proficient in Visio, Microsoft Office, Remedy and Sharepoint
Detail oriented documentation of processes and procedures
Previous experience with Sharepoint

Senior Data Center Technician Resume Examples & Samples

Lead the installation of data center infrastructure materials including: racks and cabinets w/grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations
Lead the Rack and stack of equipment including: network switches and routers, servers, power distribution devices, equipment grounding, patch cable network connections to equipment including copper and fiber, any other equipment necessary for data center operations
Lead the installation of structured wiring including network drops, coax cable drops and specialty cable with appropriate connectors in support of facilities operations for the corporate offices. Install network equipment and patch infrastructure in tele-data closets and patch in network drops using copper and fiber patch cords
Install data center infrastructure materials including: racks and cabinets w/grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations
Perform daily walk-through in the data center and associated spaces to check for alarms in data center equipment including: access control and security systems, servers, network equipment and any other devices installed and in operation. Notify management and the Operations Center and take appropriate steps to address the condition by calling for the appropriate support from internal and vendor sources. Ensure data center is kept clean and tidy
Monitor all environmental systems including: Enterprise View from Server Technologies. Familiarity with HP OpenView a plus

Senior Data Center Technician Resume Examples & Samples

Installation of Cross-Connect and extension of customer circuits, including POTS, T1, T3, Ethernet, and Fiber
Perform Rack and Stack for various IT equipment when required
Maintain accurate records and document all problems, maintain current versions of all Site documentation on the Sharepoint portal
Respond to alarms and issues in off-hour situations based on on-call schedule
Ability to work independently and manage multiple project and priorities
CompTIA A+ Certification or field related Trade Certification is highly desirable

Data Center Technician Resume Examples & Samples

Cages, Racks and Cabinets setup, layout, leveling and power strip installation
Ladder and Fiber trays Construction
Perform required Site exercise and inspections
Work with Eventrak ticketing system – open and close Trouble Tickets and CRs
Understand, update and execute detailed Method of Procedures (MOPs) and SOPs
Provide updates to NOC during events, review vendor service reports
Diagnose various equipment alarms via the building management system (Foreseer) and if necessary respond to the alarm situation and coordinate vendors for restoration
Collect and upload SSAE-16 Artifacts to SharePoint CI Site
Maintain company operating procedures libraries (Site SOP Manual)

Data Center Technician Ii St Shift Resume Examples & Samples

Ensure compliance with Lockout / Tag out requirements and all applicable safety requirements
Mechanical responsibilities will include HVAC systems such as roof top units, CRAC units, and humidification systems
Electrical responsibilities will include electrical/critical power distribution from Utility/Generator main switchgear through the UPS system PDU’s RPP’s out to critical load
Fire Life Safety responsibilities will include wet sprinkler systems, pre-action systems, FM200 systems, as well as their associated detection devices
Ensure data center problems are identified and repaired quickly
Coordinate, supervise, and communicate with contractors to deliver quality services in accordance with RL safety policies and requirements
Develop creative approaches to improve efficiency and implement new strategies
Uses computers to document maintenance and PM actions, parts usage in the CMMS
Communicate effectively, both written and orally, at all levels within the facility
Operates powered lifting equipment, in support of the maintenance function
Ability to train others in mechanical, electrical and facility level roles
Performs all duties assigned to a Facility Maintenance Worker and other duties as assigned
Firm understanding and proficiency of the mechanical, electrical, and fire systems used in a data center environment including, but not limited to: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS, ATS, PDU, RPP, CRAC, pre-action sprinkler systems, and FM200 systems
Operates, monitors, maintains, and responds to alarm conditions within data center facilities systems
Works with the Lead technician to track and complete an aggressive preventive and predictive maintenance program
Ensure data center operates at maximum efficiency. Analyze existing operating conditions and recommend new technologies and improvements in overall efficiency
Works with Lead technician to determine maintenance requirements for mechanical, electrical, and fire safety systems
Proficient understanding of NEC, NFPA70E, and lock out/ tag out requirements
Hands-on experience installing, maintaining, and/or troubleshooting the following systems including: HVAC, CRAC, Humidification systems, Emergency stand-by Diesel Generators systems, 480/277 and 208/120 electrical distribution, UPS systems, and Double interlock Pre-action systems
Operate hand and machine tools as well as electrical test equipment

Data Center Technician Resume Examples & Samples

Assists with Technical Facilities shipping and logistics
Responsible for Technical Facilities asset tracking
Assists with SFP inventory and control
Responsible for updating and requesting common stock materials for all facilities
Responsible for all facilities inventory stock and control
Responsible for daily data center cleanup
Will learn and practice Technical Facility structured cabling standards
Provides assistance with bulk termination of cable on an as needed basis
Responsible for pulling cable involving short and long runs
Responsible for testing and verifying wires pulled
Ability to utilize approved test gear in order to test and verify pre-fabricated cabling
Assists with installing broadcast and network type devices into server and broadcast racks
Able to read flow charts and wire diagrams
Experienced with Professional & Commercial Audio Visual installation
Perform duties as requested by supervisor
Supports weekly conference room maintenance
Provides a weekly data center status report (Error Lights, Bad Power Supplies, Fan Failures, Broken connectors etc.)
Able to use and safely operate power tools
Assists the Technical Facilities team with daily operational tasks, maintenances and emergency support
May have Exposure to BMS and or DCIM type operation and its functionality

Data Center Technician Resume Examples & Samples

Rack and stack equipment including: network switches and routers, servers, power distribution devices, equipment grounding, patch cable network connections to equipment including copper and fiber, any other equipment necessary for data center operations
Install structured wiring including network drops, coax cable drops and specialty cable with appropriate connectors in support of facilities operations for the corporate offices. Install network equipment and patch infrastructure in tele-data closets and patch in network drops using copper and fiber patch cords
Perform daily walk-through in the data center and associated spaces to check for alarms in data center equipment including: HVAC systems, power distribution systems, fire detection and suppression systems, access control and security systems, servers, network equipment and any other devices installed and in operation. Notify management and the Enterprise Operations Center (EOC) and take appropriate steps to address the condition by calling for the appropriate support from internal and vendor sources. Ensure data center is kept clean and tidy
Monitor all environmental systems including: dedicated HVAC systems, power distribution systems, emergency generators, and fire detection and suppression systems using Liebert SiteScan from Automated Logic Controls and Enterprise View from Server Technologies. Familiarity with HP OpenView a plus
Handle all trouble tickets related to these job functions using Remedy as a tracking and trouble management system. Minimize time to close tickets while maintaining a high level of quality in work performed to resolve tickets
Assist with receiving, asset tagging, storing and deploying equipment and tools for data center operations as necessary

IT Data Center Technician Resume Examples & Samples

Manage and control the enterprise IT infrastructure (i.e. mainframe, distributed, and network processing) through the use of central consoles and monitoring tools
Proactively monitor systems by identifying and preventing potential problems
Provide first line support for all mainframe aborts and network outages within the footprint
Manage the formation of problem management support teams by facilitating timely escalation to cross functional teams, as required to resolve complex and high-impact issues. Participate in cross-functional troubleshooting of complex and high- severity issues and manage status information to the management team and other support departments on high severity issues
Represent the department and interface with the IT peers on projects, infrastructure status and change management meetings. Communicate the impact of future changes and make recommendations on new functional responsibilities resulting from projects or other infrastructure changes
Responsible for test system Initial Program Load (IPL)
Bachelor’s degree in Computer Science or equivalent education and related training
Five years of related information technology related experience
A comprehensive understanding of applied enterprise-computing technology
Extensive knowledge of data flow, mainframe/client server software, problem analysis, and performance enhancement
Familiarity with network interfaces and technologies
Resourcefulness in multi-tasking, anticipating needs, developing creative solutions, and researching/synthesizing information for problem resolution

Senior Data Center Technician Resume Examples & Samples

Perform both routine and emergency service network cabling and rack and stack following proper CI protocol and change management processes
Install, test, and terminate data/telecommunications cables, including Cat5e, Coax, and Fiber media
Replace various hardware, Memory, Motherboards, NICs, Batteries, Disks, Backplanes, Fibercards, Power supplies, Fans
Escalation and emergency response to circuit and customer equipment troubles on a 24/7 on-call basis
Update tickets and internal systems insuring accuracy of data for execution of tasks
Two years’ experience with cabling and installation of computer and network equipment in a data center environment

Data Center Technician Resume Examples & Samples

Support users and escalate problems to ensure customer service
Set up, fix, maintain and patch technology in the Data Center
Adhere to and update documentation and user guides
Troubleshoot for network, hardware and software problems
Maintain hardware and software inventory and maintenance logs
Identify, develop and apply “Best in Class” approaches/practices to data center functions, ensuring the highest level of customer satisfaction - including but not limited to racking, stacking, decomms, cabling & troubleshooting of Data Center infrastructure
Assist with onsite server, storage, & network Level 1 troubleshooting & project work (physical/logical)
Update documents & checklists for efficient & effective Level 1 server/storage/network troubleshooting
During outages or incidents, participate with other organizations to troubleshoot and resolve business-critical situations
Before any work is to be performed within the Data Center, ensure that all projects or incidents are properly documented with an approved CR and/or INC ticket
Work with vendors and application owners to ensure that Data Center policies and procedures are followed
Ensure that vendors and visitors are properly registered in the log to ensure security compliance
Escort/supervise vendors and visitors throughout their visit to the Data Center
During outages or incidents, assist in problem management & recommend/implement effective solutions
Monitor IT Data Center cooling & power utilization. Report and escalate any issues as needed to ensure problems are resolved in a timely manner
Ensure approved change management processes are strictly followed
Ensure data centers operate in compliance with corporate standards and regulatory requirements
Maintain & update physical access logs for the data centers
Support on-call operations for business critical needs
Interface with divisional, departmental and facilities leads to support escalation and response plans
Collaborate with Incident Management & Crisis Management teams within NBCU on applicable events
Ensure that all cables and hardware assets are properly labeled within the Data Center
Ensure that hardware and cabling changes in our facilities are promptly updated in our Data Center Management tool
Perform weekly audits to ensure all monitorable devices in the data center floor are reporting properly in our Data Center Management
Ensure that data center devices that may stop reporting into the Data Center Management tool are promptly addressed
Provide feedback and recommendations on Data Center Management tool operations to improve functionality
Ensure that all Data Center Management tool workflows are followed correctly and take corrective actions when they are not
Min 3-5 years of overall IT industry experience which includes Network, Server & Storage hardware support
Proven experience in vendor support
Proven knowledge in Windows/UNIX/LINUX operational support
Strong customer communication skills (interpersonal/oral/written) with an ability to read and communicate complex technical design concepts
A minimum of 1 year experience working on DCIM tools such as Trellis, iTRACS, nlyte or Schneider Electric
Proven understanding configuring SNMP devices to be accessed via IP

Data Center Technician Resume Examples & Samples

Install a large, scalable inventory of servers, switches, routers, and storage hardware
Diagnose hardware issues and repair or upgrade as required
Handle incoming shipments and track server assets through deployment
Use and maintain server automation and installation tools
Automate and refine processes
Create documentation for the Site Operations knowledge base
Follow and improve data center best practices
Track issues and run reports
Lead independent projects

Data Center Technician Resume Examples & Samples

Experience with Microsoft Excel, Word and Visio
Strong written and oral communication skills to document and update processes and procedures
Ability to lift in excess of 50 pounds
BICSI certification https://www.bicsi.org/
Experience with ServiceNow
Experience with NLYTE which is a data center infrastructure management tool
Basic knowledge of LINUX and or Windows to follow detailed instructions to configure a PXE boot

Data Center Technician Resume Examples & Samples

Monitoring and troubleshooting. Technicians shall be responsible for maintaining and reacting to establish monitoring and alarming systems. Escalating calls in a timely and orderly manner will be essential
Support to Equinix Operations. Responsible for managing and implementing all installation as required by the Technical Team Leader. Providing technical support and guidance in problem resolution and installations
Use of Facilities Centre. This is an integral part of the Equinix operation and the technician will be expected to fully utilize the system to its capabilities and ensuring accuracy of data at all times. Recording of rack inventory, cable management and problem history will all be involved
Equinix Rack Installation. As required the technician will be required to assist with the installation of
Customer racks in accordance with the Quality Procedure
Strength & Focus. Technicians must have excellent customer communication skills, be able to work effectively with customers and work potentially volatile issues in a calm and controlled manner. Technicians will be called upon to produce a daily report (written or verbal)
Knowledge. Technicians must have a good working knowledge of system security/practices including password management. Data security and discrete working practices where they are privilege to confidential information
Project Management. Be qualified to schedule and process either internal or customer new and expansion projects including appropriate supplier management
Quality. Ensure that all Operational Procedures in accordance with the Quality Management system, are strictly adhered to, escalating any issues to the Team Leader

Data Center Technician Resume Examples & Samples

Please note that applicants must also be willing to work an overnight shift
1 year or more experience working with Linux at the command line
2 or more years of experience troubleshooting PC and server hardware
2 or more years working in an Information Technology department, with experience working in a large data center (100+ servers) preferred

Data Center Technician Resume Examples & Samples

Perform circuit migrations onto the newly deployed optical platform
Complete managed hosting expedites and Changes
Troubleshooting customer routing + switching equipment
Update ARIN SWIP records for customers
Perform data backup tape rotations for customers and in-house
Serve as technical apprentice to IP Engineering Tier 2 (help complete CM's, etc)
Prepare and maintain all circuit labels within the meet point rooms
Serve as a technical council for customers as well as in-house (sales, SECNOC, etc
Contact key personnel whenever major failure occurs
Serve as a technical council for customers as well as in-house (sales, SECNOC, etc.)
Processing customer work orders and ODT's upon request from other departments (IFC's, xconns, etc)
Train in-house personnel on new operations procedures
Process new xconnect requests in the event that Service Center is unavailable
Manage peering room walkway displays
Perform equipment inventory (as directed by legal)
Serve as customer service representatives in the event that Service Center is unavailable
Rack and stack any networking equipment for customers and in-house
Receive any equipment delivered after hours to Materials Management
Experience in Data Communications Networking
The following certification is a requirement: A+
The following certifications are desired: CCNA, Network +, Server +
2+ years of experience desired with the following areas
Build and troubleshoot servers
Support and Install Router,
Build Network gear,
Troubleshoot network problems
Understand how to do back-up for customer
Troubleshoot cross-connects
Linux Plus
IBM gear
Testing different type of circuits
Testing equipment and loading software
Good customer skills
Good communications skill, written and oral
Bi-lingual a plus
Flexible to work in a 24x7 environment
Degree Preferred
Degree Preferred but not required

Data Center Technician Resume Examples & Samples

Provide leadership to junior members
Participate in on-call rotation and provide afterhours support as needed
Provide creative solutions to reoccurring problems and capacity demands
US Citizenship
Data Center Technician experience
Experience with Linux or similar OS
Must be able to pass background check and drug test

Data Center Technician Resume Examples & Samples

A Working understanding of Storage Devices
Previous Data Center or IT experience (preference of 2-4 years)
Knowledge of Perl, Python, Bash, or other scripting languages
Proven experience managing work and priorities through a ticketing system and coordination with Manager
Experience leading small teams to assign priorities and train. (Provide leadership to junior members)
Experience creating standard operation procedures and knowledge articles

Data Center Technician Resume Examples & Samples

Installing new servers and network equipment
Troubleshooting and fixing server/network hardware issues
Supporting expansion projects
Linux experience
PC/Server hardware experience
Basic networking experience
Experience with task tracking, prioritization and escalation procedures - trouble ticket system, bug tracking system, etc
Experience or basic understanding of maintenance windows / change management systems - policy, process, and procedures
High-level English verbal and written proficiency - TOEIC 800+ or equivalent
BA/BS in technical field or equivalent practical experience
Ability to safely lift and move 22 kg of equipment
Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+
2 years experience troubleshooting server hardware issues from multiple vendors
Scripting skills - Bash, Python, Perl, etc
Project coordination / management experience
Basic understanding of data center facilities
English & Japanese fluency

Data Center Technician m/f Resume Examples & Samples

Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
Passionate about IT infrastructure and hardware!
This role involves covering 24x7 shift rotation
Experience with Excel and the ability to manipulate data and create necessary charts and diagrams
Participated in Project Management

Data Center Technician Resume Examples & Samples

3+ years of server Operating Systems experience
2+ years of Data Centre experience
Basic Network operation / support experience
Strong written & verbal communication skills
Understanding of Data Center hygiene, safety, and security
Passionate about IT infrastructure and hardware
Linux Administration
Remote Access: Console routers, IPMI, Ticketing System such as BMC Remedy
Intermediate network administration and support experience
Understanding cabling infrastructure (copper and fiber) including troubleshooting
Good knowledge about Data Center facilities (power and cooling)
Knowledge of programming language

Data Center Technician Resume Examples & Samples

Work and meet SLA’s against assigned trouble tickets via a directed workflow
First line touch point for hardware troubleshooting and technical issues
Perform regular server hardware repairs(drives, motherboards etc)
Carry out routine network, server hardware and OS related repairs
Work with cross-functional teams on a regular basis to complete routine work
Engage with Smart Hands in EU Regional POPs
Adhere to security and safety best practices in the data center
Participate in Data Center power & cooling events
Participate in team meetings for metric analysis and daily/weekly goals achievement
Identify and help create documentation for use globally
Identify and help create process improvements relevant to the data center environment
Perform server upgrades, rebuilds, scheduled works as required
Interact with third party vendors & contractors
Contribute to the development of other team members
2+ years of technical experience
Intermediate knowledge of computer hardware systems
Excellent communication skills, both written and verbal
Ability to work well with others in a team environment, displaying excellent time management skills
Ability to take direction from both a directed work system and/or a team lead
Able to lift/move up to 20kg equipment on a daily basis
Working on a 24*7 shift rotation
Basic knowledge of Linux is an advantage
Basic knowledge of networking is an advantage
Experience with one of the following connection protocols/technologies: SSH, TELNET, IPMI, LILO

Data Center Technician Resume Examples & Samples

Solid Understanding of Linux/Unix Administration
Network Equipment Installation and Configuration
Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
Experience or Knowledge of AWS products: EC2, EBS, S3 etc

Lead Data Center Technician Resume Examples & Samples

Manage work and priorities through ticketing system and coordination with Data Center Manager
5-7 years IT support or related experience
Experience directing hardware troubleshooting and component replacement
Collaborate with outside teams on project work
Highly organized and able to coordinate team members
Expertise in subject area such as network engineering, systems engineering, or database administration
Solid experience with Linux or similar OS
Must have valid driver’s license and their own vehicle
Must be able to function well under pressure with multiple priorities

Data Center Technician Resume Examples & Samples

Hardware Support of Servers and Storage (Dell Linux Blade servers, Network Appliance filers)
Server hardware installation; OS installation using remote installation tools (kickstart/CFEngine)
Support development teams on system deployments and performance optimizations
Close daily interaction between other system administrators, DBAs, and developers
Provide documentation of configuration and troubleshooting procedures to facilitate other team members
Install rack mount servers and network devices in 2- and 4-post racks with minimal assistance
Replace parts and configure Dell (8th gen and newer) rack and blade servers
Excellent organization skills, project tracking abilities, communications skills
Demonstrate troubleshooting skills through resolution; understanding problem from the network, OS, and application levels
Available to occasionally work evenings or weekends for large-scale or high-priority projects
Experience working in a Data Center and strong knowledge of datacenter concepts
3+ years (5+ preferred) in production UNIX (Linux preferred) system environment, including proven experience running a 24x7 service
Experienced connecting and assembling hardware infrastructures
Understanding of Dell Blade servers
Experience in Cisco network protocols
Experience in Perl shell scripting
Knowledge of open source platforms
Experience in Symantec Backup processes
Comfortable in a collocation environment, with regards to power and cable management, cooling, and adherence to installation standards
Symantec Netbackup experience
Must be able to travel outside the US (on rare occasion)
Ability to lift 75lbs
Experience in a NOC environment in a plus
College Degree or equivalent experience

Data Center Technician Resume Examples & Samples

Minimum 2 years relevant experience in a Support / Operations role
RAID
Linux/Unix Administration
GRUB/LILO
File Systems
Some experience with Perl, Python, Bash or Java
Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs
The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations
Minimal travel will be required

Data Center Technician Resume Examples & Samples

Monitor and control daily service ticket activity, customer calls and service levels
Resolve technical problems with hardware, software and connectivity
Install/ upgrade/ replace server, device, or network components as needed
Windows Server OS Support (2008/2012)
Networking support (protocols, troubleshooting connectivity)
Perform miscellaneous warehouse related tasks
HP and Dell Server Hardware support
Cisco, F5 and Juniper Network Hardware support
EMC SAN Hardware installation and support
RAID Technology
DNS and DHCP
MS Office suite products
Network cabling installation and removal to support infrastructure needs
Ticket management software
System firmware and ROM maintenance

Data Center Technician Resume Examples & Samples

Perform hardware warranty/ RMA requests
Coordinate deliveries and transport requests
Perform physical material packaging and shipping
Receiving/shipping
Inventory management

Data Center Technician Resume Examples & Samples

Remedy
Microsoft Office (work, excel, Visio, etc.)
DCIM (Nlyte)
BMS (Siemens)
Bachelor’s Degree in one of the following subject areas: Computer Science, Business Administration or Information Technology is an asset

Data Center Technician Resume Examples & Samples

3-8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems)
Responsible for a shift in a 24/7/365 working environment
Ability to work well with demanding customer environment and delight customer
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software
Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status
Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution
Assist with server operating system and application upgrades, bug fixes and patching
Working on standardization projects for both hardware and software under the Oracle technology stack; while providing consistent system uptime as expected in a IaaS environment
Ability to quickly learn new technologies and keep up with the latest technologies
Advanced knowledge of network architecture and protocols
Experience with enterprise administrative scripting using a major scripting language (Powershell, Bash, Perl, etc.)
Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management
Excellent communication skills and ability to interact professionally with a diverse group of customers and staff
Ability to interact with all levels of an organization in a professional, and tactful manner
Ability to work productively in cross-functional teams or resourcefully and independently as an individual

Senior Data Center Technician Resume Examples & Samples

Bachelor of Science degree in Computer Science, Information Systems or equivalent work experience
3-8 years of experience supporting and troubleshooting distributed, N-Tier applications, software, and operating systems
Must have demonstrated expertise in two or more of these areas
SAN
X86 Architecture
Performance Management/Troubleshooting
Base Operating System Install
Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment)
Networking Protocols (OSI Model)
Copper/Fiber Optic Testing/Cabling Standards
Project management, organization and problem solving skills with a drive for results
Strong troubleshooting and performance tuning skills
Employment for all candidates is contingent upon pass a background check
Act as technical liaison for our technical teams
Ability to understand internal customer problem and provide technical solution in timely manner
Ability to understand customer urgency and sensitivity of problem
Strong Verbal and Written communication skills
Ability to speak confidently and communicate clearly with internal customers
Strong Adherence to Process and be process champion
Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic
Experience providing client-facing, direct customer support and service

Data Center Technician Resume Examples & Samples

Third level education (or relevant experience) in computer science or management
Excellent knowledge of server hardware
Proficiency with MS Office, MS Project, SQL
This position also has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines
This role involves significant amount of US travel
Experience managing and driving complex projects to successful completion, ideally with team members in several remote locations
Understanding of distributed and service oriented architectures
Proven ability to manage customer expectations and resolve conflicts that balance client and company needs

Data Center Technician Resume Examples & Samples

BS or BA in technical field or commensurate experience
4-6 years of technical experience, preferably in a large-scale data center environment
Comfortable with Linux and hardware systems support in an Internet operations environment
Familiarity with Python, SQL and/or shell scripting knowledge
Should have a solid understanding of enterprise level networking and storage equipment installs
Participate in on-call rotation
Must possess excellent time and project management skills
Able to lift/move 20-30 lbs equipment on a daily basis

Data Center Technician Resume Examples & Samples

Experience in an enterprise level Data Center performing tasks such as Racking, Stacking, Cable Management, and Asset Inventory
Experience doing asset inventory, asset tagging, and data center audit
Experience in data entry using a mac
Cabling experience will be required for this position

Data Center Technician Resume Examples & Samples

1) 2-5 years of experience working in an Enterprise level Data Center performing tasks like: racking, stacking, cable management, asset inventory
2) Past experience doing asset inventory, asset tagging, data center audit
3) Experience in data entry, using Mac Computer
4) Cabling experience will be required for this position

Data Center Technician Resume Examples & Samples

Responsible for the racking and stacking of equipment within the Data Center
Manages Data Center cable running lists, and records of deployed equipment
Knowledge and experience of providing Tier I IT support
Collects and organizes technical data related to assigned projects. Presents data and findings for review at the next level of engineering management
Reads and analyzes technical references and sources to obtain knowledge of assigned Engineering Operations topics. Identifies common
Operational and technical problems with standard solutions. Escalates more complex issues to senior Operations Engineers
Identifies potential instrumentation, automation, and standardization required for successful implementation of projects or continued stabilization of deployed products

Data Center Technician Resume Examples & Samples

Server Decommission
Server Rack Installation
Single Server Installation
Component Add for Servers
ILO Configuration
24/7 Trouble Call ticket monitoring and dispatch
24/7 Physical Access Ticket Creation, Review and Approval for all sites
Server Moves
Network Component Break Fix
Network Device Break Fix
Patch Cable Break Fix
Reboot Device
Server Swap
Network Component Install
Network Device Decommission
Network Device Install
Network Device Move
Storage Install
Storage Move
Storage Decommission
Remote Hands (Surveys, Inventory, etc)
Patch Cable Install
Patch Cable Removal
Scheduled Event Support (PDU Maintenance, etc.)
Vendor Escorts

Data Center Technician Resume Examples & Samples

3rd SHIFT
4 Days a week
11pm - 10am

Data Center Technician Resume Examples & Samples

Racking and Stacking Servers
Comissioning and Decomissioning Servers
Installing and Building New Servers
Balancing Server Cooling and Weight

Data Center Technician Resume Examples & Samples

Physically installing and removing of servers and other devices within the data center including all cabling & power. This includes asset tagging, labeling, and inventory tracking as well as creating and/or updating site documentation
Performing hardware repairs such as hard drives, memory, network cards, and server build outs
Provide proactive and break fix support for alarm/ticket remediation related to facilities, telecom, and data center equipment. Work with vendors and customers to troubleshoot and resolve issues
Provides hands-on support to ensure proper operation and maintenance of all facility equipment including HVAC, electrical distribution systems, UPS, Generators, Fire Suppression, and Building Security systems. Work with vendors to troubleshoot and resolve issues
Provides 24/7 on-call support as required-on call rotation
Conduct routine walkthroughs of facility. Provide customer escorts and enforce EarthLink security policies
Provide onsite assistance for maintenance windows as required
2+ years’ server, network, and system operator experience. General knowledge of TCP/IP, DNS, SSH, Kerberos, command line and secure computing practices
Copper and fiber terminating, installation standards, and industry best practices
Ability to work effectively with Excel, Word, and Visio
2+ years’ Microsoft Windows Server experience including working knowledge with installing and troubleshooting Windows Server, Windows & Linux/Unix operating systems
General knowledge of telecommunications technologies, systems, and circuits
General knowledge of common network protocols and physical network topologies and the OSI model
Network+, A+, or Security+ Certification preferred
General knowledge of HVAC & Electrical distribution systems, UPS, Generators, Fire and Building Security systems operations and safety
Demonstrated experience in industry best practices for facility equipment maintenance
Ability to collaborate with others to solve complex problems
Ability to prioritize and handle multiple tasks and responsibilities in a fast-paced environment
Self-motivated, be able to work with little or no supervision
Must be able to sit or stand and be on the phones for extended periods of time, lift and carry equipment up to 75 pounds and perform other basic physical demands of the position as needed

Data Center Technician Resume Examples & Samples

3 yr Datacenter Experience - troubleshooting hardware repairs
1 yr Linux Redhat experience working directly within the command lines
Networking fundamental basics: R/S, LAN/WAN, TCP/IP
Must exhibit good communication and grammatical skills Must be capable of lifting 35lbs
Must have valid driver's license and their own vehicle
CCNA
Excellent Communciation
Redhat Certified (a plus)
System Administration experience (3-5 yrs)

Data Center Technician Resume Examples & Samples

1-4 years experience in data center facilities operations, working with equipment mentioned above, supporting a critical production data center environment
Basic understanding of all data center equipment and architecture
Power (UPS, battery string, etc.)
Cooling (HVAC, chiller, CRAC units)
Raised floor & non-raised floor design & implementation within a data center environment
Space planning and hardware installation
Copper and fiber patching installation and infrastructure knowledge
Physical & logical security
Basic level understanding of the relationships between IT systems, processes, and management
Strong oral & written communication skills
Organized, self starter
Ability to lift 80lbs
This job requires heavy lifting, use of hands/fingers, moving mechanical parts, some chemicals, occasional exposure to weather, and ear plugs are recommended due to the noise

Data Center Technician Resume Examples & Samples

Good knowledge of network design, protocols and troubleshooting
Must exhibit good written and verbal communication skills in both Portuguese and English. Spanish is a plus
Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment) is a plus

Data Center Technician Resume Examples & Samples

All candidates should exhibit the following
Experience in recruiting and training new employees
Knowledge of AWS rack install procedures
Knowledge of cabling standards and processes
Basic knowledge of DCEO processes including rack power up
Knowledge of AWS logistics processes
Willingness to assist in Logistics and DCEO when required
Knowledge of all aspects of starting up a new region in AWS
Experience in recruiting and training data center technicians
A valid driver’s license and Passport
Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide afterhours support as needed
Willingness to travel 40-60% of the time
Previous Data Center or IT experience with a minimum of 18 months AWS experience (preference of 2-4 years)
Experience starting up new data center clusters in AWS
Proven experience managing work and priorities through a ticketing system and coordination with manager

Data Center Technician Resume Examples & Samples

Bilingual in French and English required. Must have the ability to read, write and speak/communicate fluently in English with respect to complex technical instructions and concepts
Previous Data Centre or IT experience (preference of 2-4 years)
Experience leading small teams to assign priorities and train (provide leadership to junior members)

Data Center Technician Resume Examples & Samples

Experience building server and storrage array systems from scratch for testing
3+ years of physical rack and stack experience
3 + years experience cabling with switches
Experience loading Windows Server adn Linux OS on a server
Experince installling and configruing HBA's

Data Center Technician Resume Examples & Samples

Ability to work on data cables, patch panels, and cable management systems
Ability to read, interpret and understand/learn structured cable design diagrams
Ability to investigate and troubleshoot cabling issues
Ability to learn or have experience with cabling tools
Cabling is one of the main daily requirements in this role

Data Center Technician Resume Examples & Samples

5 years of IT support experience
At least 2 years of experience collaborating with multiple teams to resolve customers' issues
1-2 years work experience in the creation of standard operation procedures and knowledge base articles
Must have a valid driver’s license and must be able to travel locally and internationally
Fluency in Portuguese and English (verbal and written)
Knowledge of network design, protocols and troubleshooting
Perform hardware troubleshooting and components replacement
At least 2 years of experience providing leadership to more junior team members
Highly organized and able to coordinate complex tasks with other team members
Proven track of providing creative solutions to recurring problems and last minute capacity demands

Data Center Technician Resume Examples & Samples

Basic understanding of network install process
Good understanding of storage devices
Must have a valid drivers license and be able to pass background check

Data Center Technician Resume Examples & Samples

Break/fix on hardware (servers, motherboards, memory cards
Running Cat5 and Cat6 Cabling
Experience in Data Center

Data Center Technician Resume Examples & Samples

Basic knowledge of computer hardware
One (1) year of work experience in a technical field
Basic knowledge in Windows, Linux or Unix Operating Systems

Senior Data Center Technician Resume Examples & Samples

Perform stringent hardware qualification testing on new hardware configurations and approve them for production deployment
Perform initial configuration and provision for deployment: servers, network gear and various infrastructure related equipment
Design, implement, and maintain cabling infrastructure
Be a liaison between and provide support for multiple Technical Operations teams
Rack and cable a large inventory of servers, switches, and power distribution units in production environment
Troubleshoot and remedy hardware issues
Manage RMA processes with various vendors
Implement and follow best-practice methodology for maintaining a datacenter environment
Participate in a 24x7x365 on-call support rotation
Perform other duties as required and assigned by manager and upper management
Basic scripting skills in at least one programming language
Superior troubleshooting skills

Data Center Technician Resume Examples & Samples

Understand and troubleshoot network, hardware, and Linux OS related issues
Participate in an on-call rotation
4+ years of technical experience
Certification such as CCNA, RHCE or equivalent experience

Data Center Technician / Engineer Resume Examples & Samples

Assist in the overall coordination and execution of our datacenter operations
Rack and stack of all Dell and HP server types
Perform operational tasks associated with datacenter implementation, migration and deployments utilizing remote-hands
Expert cabling techniques. Able to cable very dense server cabinets neatly and cleanly without cable management and makes use of best cabling practices
Identify areas for process and efficiency improvement within datacenter operations; recommend solutions and assist in overseeing implementation
Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency and on-time delivery
Assist in the creation and maintenance of network and datacenter diagrams and detailed site documentation
Coordinate with appropriate vendors for equipment purchasing, shipping, RMA’s, etc
Monitor datacenter capacity and provide analytics & forecasts for added or reduced capacity as required
Generate appropriate reports on datacenter metrics for management
Travel on an as-needed basis both domestically and internationally to accomplish on-site maintenance
BA/BS preferred (or equivalent experience)
3-5 years of datacenter operations experience
Thorough understanding of TCP/IP and ability to manage servers and direct contract personnel remotely
Minimum 3 years of experience working with servers and network technologies
Must possess strong documentation skills using Microsoft Excel, PowerPoint, Word and other online documentation tools such as a wiki
Experience using an operational ticketing system to record changes and work history details
Must be able to communicate with precision and clarity with remote-hands technicians over the phone to execute datacenter deployment plans accurately
Previous experience with a CDN is a plus

Remote Data Center Technician Resume Examples & Samples

Dispatching smart hands to support Edge locations using Edge Site templates and rules of engagement cited in the SharePoint site
Triaging ticket queue and email
Supporting work windows
Resolving ticket completion
Although team is responsible for supporting global Edge Data centers each specialist will focus on certain geographic region such as US west/east, Europe, Asia etc
Manage physical and logical network resources such as TOR switch ports IPs, OOB ports etc…
Decommissions

Data Center Technician Resume Examples & Samples

Install server cabinets, rack & cable devices within cabinet as required
Maintain cable/LAN layout for data center
Maintain inventory of all hardware as well as change management documentation
Provide support to ITSS operation personnel while troubleshooting operational issues
Assist with shipping/receiving of computer hardware to and from data center
Manage tape libraries, perform tape library audits, load & unload tapes for all platforms
Manage tape movement between Emerson data center and our offsite storage facility
Monitor and report on data center environmental, fire suppression, and UPS systems
Escort all visitors needing access to data center, maintain Visitor Access Log
1-2 years in data center environment
Strong desire and ability to learn; Possess excellent problems solving skills
Solid understanding of basic server concepts, preferably with proven experience
Ability to work in a fast-paced dynamic environment
Must be capable of lifting and transporting computer related hardware up to 40 pounds

Data Center Technician Resume Examples & Samples

Understanding of Data Center Infrastructure
Server troubleshooting experience
Ability to perform physical tasks all day such as lifting/moving 40lbs, climbing ladders, etc

Data Center Technician Resume Examples & Samples

) Server Build experience, preferably within a Data Center Environment(1-2 years)
) Server and Hardware troubleshooting Experience
) Excellent customer service and strong communication skills

Data Center Technician Resume Examples & Samples

Relevant educational qualification majoring in Computer Science, Network Engineering, or Electronic Engineering
Deep Understand IT Hardware
Deep Understand of computer/network
Experience of Hardware replacement
Experience in Microsoft office applications including but not limited to Outlook, MS Word, and MS Excel
Good English skills
Familiar with Linux operating system
Experience of networking setup and configuration
Experience of server operation system level development, familiar with server hardware
Experience of Data Center Operation

Data Center Technician Resume Examples & Samples

Break/fix on hardware( printers, CPU`s, servers)
Worked within a network closet or networking skills
Ran Cat5 and Cat6 cabling
Worked within a Data Center capacity

Data Center Technician Resume Examples & Samples

Sun /Oracle Hardware or any major server technology experience
Linux Operating systems experience
Virtualization experience
Overnights 9PM – 7Am / Sun – Wed or Wed – Sat. They are a fixed shift no rotation planned
Minimal travel maybe required

Engineering Data Center Technician Resume Examples & Samples

Running fiber and copper cables
Server break/fix (Replacing FC/Ethernet cards, Memory, SSDs)
Troubleshooting of Linux and Windows server issues
Configuration of Linux and Windows servers and cutting-edge storage arrays
Interacting with/updating internal ticketing and asset tracking systems
Periodic unboxing and racking of equipment
Getting opportunities to work with IP networking and Fiber Channel switches

Senior Data Center Technician Resume Examples & Samples

Evaluation of next gen hardware
Evaluation of new firmware and system patches for upgrades
Manage remote hands in different data centers for specific data projects
Server Maintenance: Capable of independently diagnosing and resolving hardware issues detected by our monitoring software
Inventory Management: Maintain an accurate up-to-date inventory of systems and components in our data centers, capable of following process for replenishing spare components
Respond to support requests: Respond to and resolve infrastructure support requests
Document environment and changes: Build and maintain an up-to-date DCIM
Capacity Expansion: Install and cable new racks, servers, switches
BS or equivalent experience in Computer Science or a technical field
5+ years as a data center tech, with demonstrated increasing job responsibiliites
Proficiency with Linux, Vmware, Cisco – Able to perform L1 tasks in Linux, Vmware and Cisco environments
Experience with planning and executing rack moves
Strong understanding of server hardware, proven experience with evaluating hardware
Proven experience having done evaluation of firmware and system patches
Excellent problem solving skills and ability to troubleshoot complex problems under pressure
Good understanding of project management fundamentals

Data Center Technician Resume Examples & Samples

Regularly lift and/or move up to 40 pounds
Occasional work in tight and/or narrow spaces, such as under raised floors preferred skills
Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).Search Jobs US

Data Center Technician Resume Examples & Samples

Hardware troubleshooting and repair
Hardware install and upgrade
Parts planning and logistics
Previous hardware troubleshooting experience on server/enterprise equipment
Ability to quickly learn new skills as needed
Business friendly demeanor (will sometimes be working with the customer present)
Basic understanding of Linux Command line
Basic understanding of networking (DHCP, TCP/IP subnets, & Switch troubleshooting

Data Center Technician Resume Examples & Samples

Fixing and installing new servers
Help test and troubleshoot new server hardware components
Install switches, routers, and other networking gear
Configure and troubleshoot Linux OS-related issues
Two years of IT experience working with PCs REQUIRED
One year of Linux exposure
Ability to troubleshoot operating systems, network equipment, and software is preferred
Shift flexibility including nights and weekends

Data Center Technician Resume Examples & Samples

Extensive experience in deploying RAID arrays with all common RAID levels, 0, 1, 5, 6, 10
Rack and configure Linux, Cisco, and Windows servers in area data centers
Perform server and network troubleshooting as directed
Work autonomously to resolve hardware, software, and service issues
Maintain documentation of all technology
Keep data centers and shared spaces clean and organized
Maintain and manage hardware inventory for the office and data centers
Must be willing to be on-call as needed
Must be willing to work off-hours for scheduled changes or break-fix emergencies
May be asked to work during inclement weather conditions

Data Center Technician Resume Examples & Samples

Performs rack and stack for various servers, networking equipment and cabling
Contributes to the repair, upgrades and decommissioning of servers
Troubleshoots copper and fiber cabling
Supervises vendors performing electrical, mechanical, and other types of repairs within the data center and ensures works is performed according to established practices and procedures
Partners with ACI personnel, contractors and vendors to support the data center infrastructure
Resolves tickets without escalation following established procedures, including complex tickets
Contributes and maintains data center procedures and documentation
Identifies trends for machine failure, reports bugs and works with remote teams to resolve these items
Responds to alarms and issues in off-hour situations based on the on-call schedule
Provides general data center upkeep
Prior experience installing and/or troubleshooting server hardware
Knowledge of SAN and Storage technology
Knowledge of server and networking technology
Knowledge of LAN/WAN and mobile computing environments
Knowledge of ITIL standards and change management
Solid understanding of hardware architecture, maintenance and repair
Experience with a ticketing documentation system such as Remedy Force

Data Center Technician Resume Examples & Samples

Rack/Stack physical layer 1
At least 3 years experience in trouble shooting System Hardware and Network
Basic knowledge of Unix commands and shell scripting
Enterprise Data Center experience

Data Center Technician, Boardman Oregon Resume Examples & Samples

Work at heights and from ladders
Occasional bending or twisting of the body
Push or pull heavy objects into position
3-5 years IT support experience
Good knowledge of network design and protocols
Understanding of scripting languages
Must be able to obtain a CompTIA ServerPlus within first 3 months of hire date

Data Center Technician Resume Examples & Samples

Troubleshooting and fixing server hardware issues
Experience with task tracking, prioritization and escalation procedures – Trouble ticket system, bug tracking, etc
Experience or basic understanding of maintenance windows / change management systems - Policy, process, and procedures
High-level English verbal and written proficiency – TOEIC 800 or equivalent

Data Center Technician Resume Examples & Samples

A highly motivated, dependable individual
Learn quickly
Highly motivated
Able to work with minimal supervision
Basic Understanding of computer hardware and components
Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)
Linux
Candidates possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles

Data Center Technician Resume Examples & Samples

Complete hardware support work orders involving: hardware and cabling MACs, certification, troubleshooting and break-fix
Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply)
Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools
Support standard and emergency operating procedures for data center
Provide status reporting regarding Data Center service availability, performance, capacity utilization as required
Coordinates equipment installation and delivery schedules in accordance with set project plans
Must possess at least a High School diploma or GED equivalency
(2) years minimum of data center experience

Data Center Technician Resume Examples & Samples

Providing smart hands support to colocation customers
Manage installation and maintain structured cabling system
Rack & stack of IT hardware
Manage installation of AC & DC power circuits
Working with our ticket system (Netsuite)
Maintain accurate records and document all problems
Operate, monitor, maintain, and respond to abnormal conditions in facilities systems
Crossover work with the facilities team as needed

Data Center Technician Resume Examples & Samples

Customer Support: Assist the customer in the physical layout and installation of their equipment in secure cabinets. Ensure customer installations are in accordance with standard procedures and Service Level Agreements. Provide Tier 1 and 2 support to customers
Operational Support: Respond to alarms in accordance with procedures. Utilize technical expertise to analyze, troubleshoot and react to issues requiring immediate attention. When appropriate, escalate issues quickly and efficiently in order to solve problems within Service Level Agreement requirements. Complete assigned work orders in an efficient manner. Maintain detailed information regarding customer applications, security, and operational readiness. Ensure the quality of service delivery continues to meet requirements
System / Facility Administration: Contribute to the overall administration for the data center, for both internal and external users. Troubleshoot and assist in the maintenance of zColo facility support systems (cooling, electrical, etc.) May require managing and coordinating with appropriate external vendors
High School diploma or equivalent certifications and experience required
Must possess strong customer service attitude, and interpersonal skills
Must possess excellent written and verbal communication skills
Demonstrated flexibility, organization and self-motivation
One (1) years-related work experience in a data center environment preferred
Experience working with customers to troubleshoot issues
Ability to quickly learn new technologies and procedures
Experience with data communications and telephony
Experience running networking crosses-connects
Familiarity with EIA/TIA 568A and B pin-outs
Good documentation skills required
Must be proficient using Microsoft Office software
Self-motivation and ability to work with minimal supervision
Flexibility to support 24 / 7 operations
Entry to Middle level
0-3 years

Data Center Technician Resume Examples & Samples

This position is for a night shift 6pm-6am and includes working on Holidays that fall into that shift
Manage ticket queue and resolve/escalate as necessary for efficient and effective resolution
Troubleshooting complex technical issues in a fast-paced data center environment. Resolve or escalate to on-call or engineering support staff as necessary
Perform computer/server hardware builds, hardware replacement and software support
Perform daily inspections and reporting of all critical infrastructure systems (HVAC, Electrical, Fire Alarm, etc.)
Administration of building security systems and processes, CCTV, sign-in procedures for all data center customers, visitors, third parties and escorting them to designated work location
Handle all customer and internal shipping logs and maintaining facility cleanliness
Maintain a working knowledge of all products, processes and systems
Ability to install and troubleshoot DS1, DS3, Ethernet and dark fiber circuits are a plus
Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards
Responsibility and dependability are a must!
Ability to assess situations and escalate properly, following internal procedures
Knowledge of Windows operating systems

Data Center Technician Resume Examples & Samples

Install circuit cross-connect jumpers, and test carrier circuits with customer or telecom carrier
Replace various hardware, Memory, Motheboards, NICs, Batteries, Disks, Backplanes, Fibercards, Power supplies, Fans
OS level administration/troubleshooting (Tier 1.5) FSCK,
BIOS level configurations ASR, DSR, Boot Order, Run Diagnostics, Firmware Upgrades
Connect USB drives and configure drive letters, Copy/Backup Data
Replace/Reboot switch modules and re-cable
Receipt, tracking, and storage of customer package shipment
Write procedures, create system MOPs for work activities
Basic understanding of Internet technology
Two years experience with cabling and installation of computer and network equipment in a data center environment
Previous experience with SharePoint
Experience with change management and incident management processes

Data Center Technician Resume Examples & Samples

Help with data center capacity and growth planning as well as rack and server layout
Implement, configure, and maintain rack level network switching
Implement and maintain facility and server monitoring and alerting software
Maintain an up-to-date inventory list of all hardware equipment between all data centers
Track datacenter related issues and tasks via our ticketing system
Follow legal policies as directed
Experience designing data center layouts and computing environments
Strong communication skills, be a highly motivated self-learner who takes direction well

Data Center Technician Resume Examples & Samples

Should have an understanding of enterprise level networking and storage equipment installs
Time and project management skills
Able to lift/move 20-30 lbs. equipment on a daily basis

Data Center Technician Resume Examples & Samples

Extending customer circuits including POTS, T1, T3, Ethernet, and Fiber
Working with ticketing systems
Experience terminating and testing CAT 5/6 and Fiber cables
Knowledge of telecommunications and networking technologies, systems, and circuits

Data Center Technician Resume Examples & Samples

Trouble ticket management
Rack/Stack/ Remove Data Center equipment
Make, run, and document data cabling
Deploy new physical servers
Shipping/Receiving and inventory updates
Hardware Failure Troubleshooting/Replacement
Document processes, Customer information, and Infrastructure Layout
Provide remote hands-on for clients; card swaps, cable moves, reboots, etc
AD/Exchange Admin and File Management
SMB/E Firewall/Router/Switch Management
College degree in a computer science field
A+ Certified
Technical support and problem troubleshooting skills
Good communication and organizational skills with the ability to prioritize tasks
Work both independently with little supervision as well as in a team environment
Knowledge of Windows Server and Linux/Unix command, install and management
Knowledge of Basic and Mid-Level Routing and Switching
Ability to lift up to 50+lbs

Data Center Technician Resume Examples & Samples

Provides operational support of several data center sites located in the Las Vegas, NV
Responsible for day to day activities, project work and capacity management. Specific duties include
Hardware repair and replacement
Compute rack installation
Network and cable installation
Assure security of facility and manage vendor access
Monitoring site for capacity needs
Manage work and priorities through ticketing system
Manage parts inventory
Hands on experience with architecture based systems
Experience with Windows or Linux or similar OS

Data Center Technician Resume Examples & Samples

Must be able to perform physical tasks for 10 hour shifts
Must be able to regularly lift 40 lbs
Understanding of servers and hardware troubleshooting
Experience with working through ticketing systems
Data Center infrastructure knowledge
* NO CORP TO CORP OR SUB-VENDOR CANDIDACY***

Data Center Technician Resume Examples & Samples

Receive/ship data center equipment
Rack and install datacenter equipment
Maintain asset inventory
Troubleshoot,repair, and RMA failed datacenter hardware
Be accessible via pager and/or cell phone
Participate in training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies
1 years troubleshooting PC hardware (memory, storage, SCSII, network, motherboards)
1 years experience in with datacenter maintenance
Cabling experience (Ethernet, Fiberchannel, cable management)
Electrical systems experience
Good Documentation and communication skills
Ability to prioritize
Scripting
Compaq / HP Hardware experience (Proliant), preferably with Linux

Data Center Technician Resume Examples & Samples

RJ45
Punch down
Migrations
Fiber Connectorizing/Testing/Scoping
Secondary DC power (Lug/Inline Splices/H-Taps)
Iron Work
Brady Labels
Brother P-Touch Labeling
Fiber Through
Hilti Supports
Hand tools Required (Snips, Lacing Needle, Power Knife, Punch down tool, wrenches and screw drivers)

Data Center Technician Analyst Resume Examples & Samples

Cabling: Daily installation and oversight of all network and storage patching for new systems including maintenance of appropriate documentation for all pathways and labeling of all connections
Installation: Daily installation of all IT servers, network hardware and related components to manufacturer specification
Space assignment: Provision exact space assignments and maintain documentation for each IT device and all related components ensuring proper operation and appropriate expansion space
Power assignment: Provision exact power assignments and maintain documentation for all rack mounted and floor mounted devices maintaining appropriate power distribution and utilization
Cabinet Layout: Assign space, power, tile cuts and cable raceways for all new rows of server cabinets, floor mounted devices, storage frames, tape drives etc
Cable plant design: Work with hardware owners to understand project requirements and select, document and order appropriate solutions to meet connectivity and density needs
Daily operation and oversight: Manage relationships with facility support and IT manufacturer service providers to ensure appropriate daily operation and accurate installations
Onsite Support: Respond to incidents and work with other teams in the verification and recovery process of IT systems

Data Center Technician Resume Examples & Samples

Provide 24/7 on call coverage on rotating schedule
The position has a physical component requiring the ability to lift up to 60 lbs and may require working in cramped spaces or elevated locations
Amazon.com Data Centers are 24x7 environments. All interested candidates must be willing to work rotating shifts (day/night) as well as weekends. Data Center Technicians are also required to wear a pager for communication, information, emergency, and on-call situations

Data Center Technician, Boardman Oregon Resume Examples & Samples

Perform hardware troubleshooting and component replacement
Collaborate with outside teams to resolve customers issues
Creation of standard operation procedures and knowledge articles
Highly organized and able to coordinate with other team members

Data Center Technician Resume Examples & Samples

Effectively repair physical servers
Manage all aspect of a Mission critical spare parts pool for server and network equipment
Server and networking equipment installation and removal
Directed project work
Be able to be working at Ning Xia Zhong Wei city for at least three years
3+ Years working background in IT related company
RHCA/RHCE certification prefered
Think Big , Able to Work under high pressure
An ideal candidate knows how to innovate and make decisions on his/her own, but also knows how to take direction when it is given, paying attention to all details involved

Data Center Technician Resume Examples & Samples

Ability to read and comprehend technical documentation and instructions, including TSO
Ability to obtain an understanding of Humana’s data center infrastructure and advance in technological understanding of the environment
Ability to perform physical tasks such as cabling, lifting, racking equipment etc
Ability to prioritize tasks by schedule, urgency and size
Ability to respond to situations outside of scheduled shift, should an urgent issue arise or maintenance outside of working hours occur
Associate’s or Bachelor’s Degree in Computer Science, Information Technology or a related field preferred but not required
Understanding of IT systems and functions with preferred previous work experience in the IT field

Data Center Technician Resume Examples & Samples

At least 3 years of experience working with Fiber and Cat 6 cable
Cat 6 cable and fiber runs experience
Datacenter experience
Ability to read and comprehend technical documentation and instructions
Ability to obtain an understanding of data center infrastructure and advance in technological understanding of the environment

Data Center Technician Resume Examples & Samples

Maintain documentation of infrastructure inventory, rack elevation, cross connects and circuit audits
Responsible for rack and stack, troubleshooting, and decommissioning of servers and other types of equipment per Data Center standards
Responsible for the installation, troubleshooting, and decommissioning of all copper and fiber cabling, patching, and customer cross connects
Perform and execute installation projects
Provide onsite support of critical Data Center infrastructure equipment (ie: Generator, UPS, PDU, ATS, Fire detection/suppression, CRAC units, HVAC, power, etc.)
Assist with shipping and receiving duties including validation, tracking, and scheduling of equipment moves from site to site during normal business hours and after hours
Assist with physical security to monitor and control access to the Data Center
Monitor and support facilities for power, cooling, redundancy, and other capacity requirements
Configuration Management for Data Center work
Escorting contractors or vendors for system repairs
Maintain the necessary operational excellence in the Information Technology Infrastructure Library (ITIL) service delivery processes and framework
Labeling all devices and cables per standards
Organize and manage hardware repairs
Asset management
Knowledge of critical systems infrastructure equipment in a high availability data center
Must have a strong work ethic
Willing to work on-call rotations with own transportation
The position has a physical component requiring the ability to lift up to 75 lbs. and may require working in cramped spaces or elevated locations
The responsibilities of this job extend beyond day to day Data Center operations to include: process improvements, peer training and projects worked in conjunction with other groups inside Epsilon
Epsilon Data Centers are 24x7x365 environments. All interested candidates must be willing to work the occasional nights and weekends, around maintenance windows, and participate in an on-call support rotation
Ability to work in a high paced environment with limited to no supervision
Knowledge of Microsoft Word, Excel, Visio and AutoCAD is a plus

Data Center Technician Resume Examples & Samples

Providing ‘smart hands’ support to colocation customers
Experience terminating and testing CAT 5/6 and SMF cables
Understanding of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units
BICSI and CompTIA certifications

Data Center Technician Resume Examples & Samples

Provides the preventative maintenance, troubleshooting, root cause analysis, and resolution for moderately complex technical incidents in order to ensure satisfaction
Documents and routes moderately complex customer escalation's and recommends appropriate technical team or resource
Consults with network services, desktop/systems engineering, and/or applications development to restore service and/or identify and correct core systems problems

Data Center Technician Intern Resume Examples & Samples

Assist with racking, building, cabling for provisioning servers and network gear
Provide accurate and detailed logs for supported equipment and processes
Assist with Installing, testing and labeling cable and fiber using standard data center protocols
Assist with removing cable and fiber as directed by the data center manager and managing existing cabling plant
Provide remote hands and eyes for customers
Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from <10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids
Must be very conscientious, accurate, detail oriented and self-motivated
Flexibility to work different shifts including nights, weekends and holidays is a plus
Basic knowledge of computer hardware and networking equipment
B asic understanding of the OSI Layer 1, structured wiring and cabling
Basic mechanical and electrical aptitude
The data center is a 24X7 operation
Some college with applicable coursework required
Basic understanding of the OSI Layer 1, structured wiring and cabling

Data Center Technician Resume Examples & Samples

Education: Completion of specific vocational training
Additional Requirements
Experience with console monitoring software
Experience: Minimum of 2 years of experience in Level 1 role

Data Center Technician Resume Examples & Samples

4+ years of technical experience in a large-scale data center environment
Knowledge with Linux and hardware systems support in an Internet operations environment
Understanding of enterprise level networking and storage equipment installs
Must possess time and project management skills
Able to lift/move 20-30 lbs of equipment on a daily basis

Data Center Technician Away Resume Examples & Samples

Strong Communication Skills
This position also has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines
Cisco IOS, NX-OS, JunOS
Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity

100

Data Center Technician Resume Examples & Samples

Configures, installs, and supports dedicated servers
Configures, installs, and maintains dedicated network components
Keeps the data center organized and efficient
Troubleshoots physical problems and addresses issues within the facility
Installs, moves, and decommissioning of hardware within the data center
Works on trouble tickets
Troubleshoots problems on dedicated server
Hardware expert - knowledgeable in non-standard hardware platforms
Fix broken servers (replace hard drives; replace bad sticks of RAM, etc.)
Infrastructure: Ability to monitor and respond to environmental, networking, and electrical issues in an emergency
Networking: Capable of building custom cables (CAT5e, CAT6) and wiring custom racks and cable management
Documentation: Thorough and concise documentation of procedures and bug tracking; can apply logic and analytical skills to tracing and formally documenting all steps taken during troubleshooting
Participate in capacity planning, tracking and reporting
Monitor and report on environmental conditions
Backup tape maintenance (swapping, logging, storing/shipping)
Engage vendors for hardware problems covered under existing support contracts
Accept incoming shipments and track server assets through deployment
Facilitate equipment shipments for moves and RMA (un-rack, crate, ship)
Inventory control for servers, components and cables
Execute hardware Lifecycle Management plans
Key player in troubleshooting multiple server or complex environments including firewalls, load balancing
Team members should possess basic System, Storage and Network Administration skills in the areas of Linux, Window, NetApp, Cisco and Dell
Able to use ticketing and proprietary systems for tracking work
Works productively and positively with other departments to minimize errors and reduce SLAs
Ability to telnet and console into switches, routers, and other networking equipment to assist our Networking department in administration and troubleshooting connectivity issues
Willingness and ability to adapt to constant change to the work environment
Willingness to work On-Call to cover after-normal business hours and weekends
Ability to manage multiple activities/projects while working solo
Ability to troubleshoot complex problems as it relates to hardware components
Ability to successfully coordinate with other departments in solving complex server provisi0oning problems
Solid understanding of server hardware
Experience planning, designing, and executing data center expansion, consolidations, relocations, and migrations and documenting data center changes including rack layouts, inventory tracking tools and procedural documentation
ITIL V3 Foundation for Service Management Certified
Associate’s degree or equivalent technical school training plus applicable work experience
5+ years’ experience data center operations

101

Lead Data Center Technician Resume Examples & Samples

Installing and Maintaining Equipment – Executes PM/CM procedures. Installs power to the raised floor equipment
Monitoring Building Systems – Uses SCADA, ALC, and other applications as well as building rounds to monitor systems and ensures those systems are operating efficiently and to original specifications
Responding to Escalations – Follows escalation processes and acts as first responder to major equipment and system issues
Taking Ownership of Major Equipment – Takes responsibility for one or more of the major pieces of equipment supplying power or cooling within the Data Center
Resolving Issues or Problems – Work with vendors, Central Plant, and Engineering teams
Continuously Improving - Drive improvements in existing processes and procedures in collaboration

102

Data Center Technician Resume Examples & Samples

Manage and monitor all Data Center facilities to ensure minimum downtime for the Port Operations
Interact with process owners and technical peers for infrastructure design and trouble shooting
Maintain and update all levels of server hardware systems by effectively resolving any arising problems and coordinating with vendors for early resolution
Integrate new servers into existing infrastructure environments and ensure compliance to
Company policies and procedures while performing systems engineering functions
Provide infrastructure support to ongoing projects
Manage the duty roster of Data Center Operators and assign tasks
Coordinate with third party vendors on preventive and corrective maintenance activities
For all facilities and infrastructure hosted in the T1 and T2 Data Centers
Be the first point of contact for all Disaster recovery scenarios for the T1 and T2 Data Centers
Provide regularly reports of IT operations support activities to management for review and decision making

103

Data Center Technician Seattle Resume Examples & Samples

Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal
Resolve tickets as quickly and thoroughly as possible
Monitor, resolve, and escalate issues within critical facilities infrastructure
Candidate will be added to the Market’s on-call rotation
Adherence and enforcement of established company security standards
Trustworthy and ability to work honestly with little or no supervision, if necessary
Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards a plus
Some familiarity with DS1, DS3, Ethernet and dark fiber circuits are a plus
Must have ability to install and neatly manage copper, coaxial, Cat5/6, fiber and other network cable/connector types
Knowledge of switches, firewalls and managed storage are a plus
Previous NOC/SOC/IOC experience and/or data center experience preferred

104

Data Center Technician Resume Examples & Samples

Knowledge of Windows Server and Linux/Unix command, install and Management
Run and Terminate CAT 5 and Cat 6 within Data Centers
Ability to conduct asset tagging, labeling and tracking
Supervise contractors who perform servicing or preventive maintenance
Perform limited maintenance tasks to include Rack PDU & Rack ATS replacements
Perform first level trouble-shooting for facility and rack level events
Take operational readings and provide to Senior Engineers for metrics reporting

105

Data Center Technician Resume Examples & Samples

Receive equipment and racks on the dock, while completing all inbound quality checks. Escalate to lead with any issues
Push racks into the move into the position allocated in the Strider tool
Drop rack feet and install air dams after rack is in position
Cable the rack to the specified cut sheet
Contact DCEO to get the rack powered up and monitor TOR switch build

106

Amazon Data Center Technician Resume Examples & Samples

An Advanced understanding of Computer Hardware, including troubleshooting and repair skills
A Working understanding of Linux Operating Systems
Proven experience in problem solving and addressing customer service related issues by working with internal customer support teams
A valid driver’s license and vehicle is required
Ability to work in an environment that operates 24/7 with an ability to Participate in on-call rotation and provide after hours support as needed
Employment for all candidates is contingent upon passing a background check
Experience in root analysis to identify reoccurring problems and/or inefficiencies in processes

107

Data Center Technician Resume Examples & Samples

Bachelors or Associates Degree in Information Technology or related fields of study
One year of experience in a commercial Data Center or experience with server break fix
Experience racking/stacking servers
Extensive Hardware Experience
Decommissioning and processing of legacy hardware out of the data center facilities
Hard drive installation and removal, and destruction

108

Data Center Technician Resume Examples & Samples

Experience with Data Center tape management
Experience in Data Center operations including scheduling backups and batch job scheduling. Currently using BMC
Experience using any enterprise ticketing system with incident response experience

109

Data Center Technician Lead Resume Examples & Samples

At least two (2) years of experience supporting IT equipment or related technology
Flexibility to work non-business hours (shifts) that may include weekends and/or holidays
Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications
Strong working knowledge of CE infrastructures (e.g. UPS, Generator, AHU, etc.)

110

Data Center Technician Resume Examples & Samples

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Show a strong aptitude for troubleshooting and problem solving
Solve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting
Are biased to act in the absence of direction or support
Improve effectiveness through process innovation
Associate's degree in IT-related field or equivalent professional or military experience
Ability to lift up to 40 lbs and work in cramped and/or elevated locations with or without reasonable accommodation
Possess an active Top Secret (TS) security clearance with SCI eligibility
Networking experience with CCNA and/or Network+ certifications
Experience with CISCO, Jupiter and other commodity networking devices
Experience working in a Data Center environment: racking & stacking equipment, cable management
IT Hardware and concepts
RAID, SAN, x86 Architecture, SCSI
Linux Administration
Command Line Interface
Networking
Protocols
OSI Model
Copper and Fiber Optic Testing and Cabling Standards

111

Data Center Technician Resume Examples & Samples

2 years of experience in rack, stack, and cabling of servers and networking (WAN, LAN, SAN) switches in a data center environment
Experience with equipment installations, cabling, troubleshooting, etc
2 years of experience handling device documentation updates
Ability to do technical documentation (Visio, Excel, etc.)
Knowledge of Server upgrades, decommissioning of old servers, installation of new servers, including Blade technology
Working knowledge of network protocols (TCP/IP), routers and switches
Solid desktop computing skills including hardware configuration, operating system software (W2k/XP) as well as the MS Office suite of applications
A+ experience
Working knowledge of Remedy
Bachelor's degree in Computer Science

112

Data Center Technician Resume Examples & Samples

Demonstrated hardware break-fix
Must be excited to learn and passionate about technology
Basic Linux Experience is a Nice to Have but not required*
Degree in IT (entry level candidates will be considered)
Any professional IT experience and an interest in hardware
We are looking for Data Center Technicians to join our rapidly expanding team. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. **

113

Edge Data Center Technician Resume Examples & Samples

Excellent knowledge of Linux, UNIX administration
Understanding of TCP/IP networks
Excellent prioritization and time management
4+ years working in a data center operations environment
Experience dealing with customers during problem resolution and operating efficiently under pressure
LEAN, Sigma and Operational Excellence knowledge and/or proficiency

114

Data Center Technician Resume Examples & Samples

Possess high school diploma or general equivalence degree (GED)
Operating System Installation - Windows Server, Linux, Unix
Rack, cable, and deploy Cisco Layer 2 networking equipment
Moderate knowledge of PC hardware concepts and component installation
Basic knowledge of various internet-related services and software (mail, web, DNS, etc)
General understanding of computer networking concepts
Network wiring/cabling experience a plus
Must be able to multitask in a fast-paced environment
Customer focused attitude with some previous customer service experience
Freshers are encouraged to apply

115

Data Center Technician Resume Examples & Samples

Rack, build, cable, configure, and provision Intel and AMD servers
Troubleshoot, test, quality assurance of server hardware
Professionally resolve hardware issues via trouble ticket
Web Server and Database installation experience a plus
Must be able to work in Canada without sponsorship

116

Data Center Technician Resume Examples & Samples

Troubleshoot and resolve problems with basic network and operating system installations and configurations
Monitor and assist our automated provisioning system for new server orders
Monitor and escalate issues with customer’s servers as necessary
Must be able to work in France without sponsorship

117

Temporary Data Center Technician Resume Examples & Samples

Work tickets that have been assigned to our Remedy queue. Such as racking and un-racking servers, running fiber cables per cabling standards, and assistance in trouble shooting issues
Install and remove Hosts/Servers/Network/Storages per process in place
Manage Fibre / network cables from servers to switches to storages via patch panels
Moving equipment between labs and from one rack to another
Troubleshooting network and system issues
Must have effective interpersonal, teamwork, and communication skills
Demonstrates good analysis and problem-solving skills
Has an inherent sense of urgency and accountability
Must have the ability to multi-task in a fast paced environment

118

Data Center Technician Resume Examples & Samples

Rack and Stack duties: commission/decommission servers, install and build new servers, make power available to servers
Balance cooling and weight distribution in data centers
Running cables to servers

119

Senior Data Center Technician Resume Examples & Samples

Valid license to drive standard street-legal automatic transmission vehicles within your DC’s local jurisdiction
Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or equivalent work experience
Strong working knowledge of physical IT infrastructures (e.g. Servers, SANs, Networking, etc.)
Experience to include operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
Perform and execute organization’s safety programs and policies, and compliance knowledge assessments

120

Data Center Technician Resume Examples & Samples

Basic computer science or networking knowledge
Basic project management skills
1+ years working in a data center operations environment
This role involves significant amount of Travel within the US
Experience driving projects to successful completion, ideally with team members in several remote locations
Full Driving license

121

Data Center Technician Resume Examples & Samples

Ability to lift up to 40 lbs and work in cramped and/or elevated locations
Unpacking/repacking fragile electronics
Relocating and moving of large enterprise equipment
Experience tracking and accounting for a large amount of IT parts
Creating/attaching labels and barcodes
Basic Networking removal/installation and clearing of configurations
Updating progress through a web ticketing system
Familiarity with basic PC components/hardware
HDD/SSD/Flash/Removable storage media
Ram/CPU/Motherboard/Input-Output devices

122

IT Data Center Technician Resume Examples & Samples

Works under general supervision in operating computer systems and associated peripheral equipment within a data center or related facility
Operates one or more computer systems and all associated peripheral equipment within data center or related facility
May interface with customers and system users in the resolution of routine problems
Catalogs files and libraries, maintains tapes, disks, floppies, CD's and assorted items
Performs routine maintenance and repair
May handle hardware or software support
Monitors performance of online systems utilizing software support tools to complete all scheduled jobs in a timely manner
Interfaces with appropriate support groups to escalate issues for resolution
Reassigns job priorities according to precedent, policy and procedure
Performs preventive and remedial maintenance of servers and storage equipment located in Data Centers
Maintains a working knowledge of all documented response center procedures, including disaster recovery and escalation procedures
Researches ongoing problems utilizing all available diagnostic tools

123

Data Center Technician Resume Examples & Samples

Manage a diverse team of Engineers with varying skills
Write and deliver performance reviews for staff
Experience with system management tools and client/server environments
Greatly developed problem analysis and critical thinking experience
Bachelor's degree or better in an engineering or software development discipline or equivalent work experience
Behavioral interviewing and hiring experience
Data Center experience

124

Data Center Technician Resume Examples & Samples

Install, test, and terminate data/telecommunications cables, including Ethernet, Coax, and Fiber media
Load / unload Tape Libraries, Replace batteries, Replace disks, Cabling at times. Run from patch panel to server and or to switch, Replace SFP modules, Power verification
Occasional customer inventories, i.e., equipment components, power circuits, x-connects, etc
Escalation and emergency response to circuit and customer equipment troubles on a 24/7 on-call basis. (Coverage for assigned shift)
Perform monthly audit reports
Proficient in Microsoft Office, Remedy and Sharepoint
A+ Certification, or CDCP
Three years’ experience with cabling and installation of computer and network equipment in a data center environment

125

Data Center Technician Resume Examples & Samples

Essential Duties:Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD)
Deployment of Cisco Layer 2 networking equipment
Professionally resolve hardware issue via trouble ticket
Create tickets within the ticketing system to address problems, incidents and changes of hardware
Provide accurate and detailed logs within the ticketing and messaging systems for callouts and system alerts, as well as for communication and escalation steps taken to ensure prompt resolution of supported equipment, processes and teams
Install, test and label cable and fiber using standard data center protocols and use cable management systems

126

Data Center Technician Resume Examples & Samples

Provide “smart hands” assistance to include rebooting equipment, reseating line cards, and providing equipment status information to remote technicians
Maintain detailed data center inventory using NLYTE
Run cables in the data center to include fiber and copper
Terminate copper UTP cables
Rack equipment that may exceed 50 pounds
On a daily basis, perform proactive routine visual inspection of the equipment in the data center
Resolve and update request and incident tickets in ServiceNow

127

Data Center Technician Resume Examples & Samples

Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD) servers
Provide accurate and detailed logs within the ticketing and messaging systems for callouts and system alerts, as well as for communication and escalation steps taken to ensure prompt resolution of supported equipment and processes
Install, test, and label cable and fiber using standard data center protocols and using cable management systems
Rack, cable, and deploy Cisco Layer 2 networking equipment a plus
Must be able to work in this country without company sponsorship
Must be willing to learn quickly, multi-task, and work in a fast pace environment

128

Lead Data Center Technician Resume Examples & Samples

Directly support and complete all scheduled data center MACs (Moves/Adds/Changes)
Asset management, auditing and daily work log/ticket tracking
Ensure all media storage devices (Hard drives, thumb drives, CD/DVD’s, etc.) are properly logged, secured and documented to ensure compliance with retention practices
Provide vendor and security escorts as needed
Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc
On-Call duties as needed
2-4

129

Data Center Technician Resume Examples & Samples

Provide technical support for (but not limited to) the following areas: computer and telecom incidents, desktop (hardware/software), third-party software/hardware applications and home office configurations
Trouble-shoot, diagnose and resolve complex PC and network problems
End user moves, additions and changes
Provide hardware/software troubleshooting training to other staff members
Establish network connectivity and PC hardware/software configurations
Assist business experts in needs analysis and service request preparation
Order equipment and services for employee business usage (cell phones, PCs, Printers, ISPs etc.)
Keep incident tracking system accurate and up-to-date
Assist in developing and improving the team
Create and maintain process and procedure documentation
Participate in projects and provide assistance to Supervisor as needed
Excellent customer service and oral communications skills
Team Oriented
2-4 years experience in a Help Desk/Desktop Support environment
MCDST/CompTIA certification(s) preferred
BA degree or equivalent or combination of education and hands on experience
Proficient in Windows XP operating system
Knowledge of Windows-server infrastructure and Active Directory environments
Working knowledge of Citrix desktop environments a plus
Ability to answer telephone and respond accurately and courteously to inquiries
Ability to work independently and prioritize work based upon business needs

130

Data Center Technician Resume Examples & Samples

Command line experience of Linux/Unix
Knowledge of Server Hardware
Understanding of Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
Previous technical work experience - a summer job, internship or full-time role

131

Data Center Technician Resume Examples & Samples

The installation of data center infrastructure materials including: racks and cabinets w/grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations
Rack and stack of equipment including: network switches and routers, servers, power distribution devices, equipment grounding, patch cable network connections to equipment including copper and fiber, any other equipment necessary for data center operations
Installation of structured wiring including network drops, coax cable drops and specialty cable with appropriate connectors in support of facilities operations for the corporate offices. Install network equipment and patch infrastructure in tele-data closets and patch in network drops using copper and fiber patch cords

132

Data Center Technician Resume Examples & Samples

Meet pre-defined installation intervals for risers and interconnects
Accurately capture time invested on tasks (installs, outages, remote hands, etc)
Perform computer/server hardware and software support
Work through colocation and ISP customer issues and escalate to on-call or engineering support staff as necessary
Candidate will be added to the Market’s on-call rotation, based on Market needs

133

Data Center Technician Resume Examples & Samples

Exceptional written and oral communication skills
Ability to apply knowledge to identify and resolve issues is a must, and previous data center experience
Working experience with desktop support and project management
General interest in technology
Familiarity with DCIM software

134

Data Center Technician Resume Examples & Samples

Hardware installation
Networking experience
Hardware troubleshooting
Network Cabling

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Data Center Technician Resume Examples & Samples

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Data Center Technician Resume Examples & Samples

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Data Center Technician Resume Examples & Samples

Data Center Technician Resume Examples & Samples

Data Center Technician Resume Examples & Samples

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Data Center Technician Resume Examples & Samples

Data Center Technician Resume Examples & Samples

Data Center Technician Resume Examples & Samples

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