Data Center Operator Resume Samples
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Data Center Operator Resume Samples
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TK
T Kohler
Tina
Kohler
5878 Hickle Isle
Detroit
MI
+1 (555) 686 4017
5878 Hickle Isle
Detroit
MI
Phone
p
+1 (555) 686 4017
Experience
Experience
Los Angeles, CA
Data Center Operator
Los Angeles, CA
Weissnat and Sons
Los Angeles, CA
Data Center Operator
- Keep IT Management informed about any service or application issues that might affect the operations of the business
- Accurately executes all tasks assigned for a particular shift
- Performs other related duties as assigned
- May identify new tools, technology, or processes that improve the overall processing environment or processing efficiency
- Support and participate in collecting, analyzing, and reporting metrics on regular basis, identifying opportunities for improvement
- Communicates outages to user base per established notification process
- Notify supervisor and/or technician of errors or equipment stoppage. Work with support teams and vendors to handle any abnormal conditions in the datacenter
New York, NY
Data Center Operator M/F
New York, NY
Larkin-Christiansen
New York, NY
Data Center Operator M/F
- Provide technical support in major area of responsibility (network operations, server operations, system monitoring, problem management)
- Assist in developing and implementing new processes and procedures, as well as perform updates to current documentation
- Document problems in our Problem Management system, providing detailed information and analysis
- Complete special projects and related responsibilities as assigned
- Working knowledge of Data Center Operations hardware, software and processes as well as supporting JES2 and MVS commands in a large scale Data Center environment
- Working knowledge on the following monitoring tools: Omegamon, TSO, SDSF, Solarwinds, ServiceNow, New Relic
- Provide hardware and software support for HP and IBM servers and blade centers
present
Dallas, TX
Data Center Operator / Specialist
Dallas, TX
Runolfsdottir, Boyle and Rosenbaum
present
Dallas, TX
Data Center Operator / Specialist
present
- Facilities management, including risk identification, incident response and customer support
- Respond to any problems that arise with the facility or its critical systems
- Operational support for customers through the provisioning of rack space, requesting data communications connections, and deploying IT infrastructure into the rack space
- Training and professional development, maintaining technical proficiency and acquiring new technical knowledge by reading technical journals, manuals, e-mail lists, newsgroups, and standards documents, attending seminars and classes, and participating in discussions with colleagues and consulting with vendors
- Maintains the scheduling system and new/improved work procedures for the processing environment
- Execute defined processes, procedures, batch jobs and backups in a multi-platform environment in accordance with established policies
- Creates and maintains documentations related to operations manual, work procedures/processes and inventories
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of Kentucky
Bachelor’s Degree in Computer Science
Skills
Skills
- Knowledge of mainframe and/or open systems operating systems. Knowledge in HP Nonstop platform is an advantage
- Solid knowledge of technology
- Basic working knowledge of Microsoft Word, Excel and similar standard business software
- Good communication skills, both oral and written
- Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
- Have the ability to listen and communicate effectively with customers and team members
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources
- Excellent problem-solving, team, and time management skills
- Ability to effectively use production control tools and resources for mainframe and/or open system processing environments
- Ability to multi-task, establish priorities and organize efficiently
4 Data Center Operator resume templates
Read our complete resume writing guides
1
Data Center Operator / Specialist Resume Examples & Samples
- Facilities management, including risk identification, incident response and customer support
- Operational support for customers through the provisioning of rack space, requesting data communications connections, and deploying IT infrastructure into the rack space
- Respond to any problems that arise with the facility or its critical systems
- Training and professional development, maintaining technical proficiency and acquiring new technical knowledge by reading technical journals, manuals, e-mail lists, newsgroups, and standards documents, attending seminars and classes, and participating in discussions with colleagues and consulting with vendors
- A current resume
- A cover letter that specifically addresses how your background and experience meet the requirements and qualifications listed in this posting
2
Data Center Operator Resume Examples & Samples
- Maintains the scheduling system and new/improved work procedures for the processing environment
- Accurately executes all tasks assigned for a particular shift
- Monitors the applications, systems and hardware in the processing environment for abnormal processing conditions
- Researches and resolves user problems as well as issues and problems with software systems, operations processing, and assigned processing environments
- Performs first level support when issues or problems arise on applications, systems, hardware and processing environment
- When solving a mainframe production or system problem, makes effective use of tools and resources, such as DDF, BBI, Controlm, TSO/ISPF, OMEGAMON, Netstat, Connex, Netview, PCS, MICALL, etc. to solve the problem. Makes effective use of tools and resources, such as ITO Message Browser, TSO/ISPF, Whats UP Gold, Glance Plus, Voiceplan, ECS/Controlm, Networker, ADSM, pcANYWHERE, ACSLS, etc. to solve open systems production or system problems. Utilizes manuals, write-ups and other tools as an aid in solving the problem. Contacts others who are experienced in the area for ideas about the problem. Contributes to the body of knowledge by adding solutions and other information that would be useful to others
- Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and other standards for the job
- Ensures that all incidents are properly reported and documented
- Coordinates the testing of applications, systems, processes and procedures, hardware and/or software changes
- Analyzes and implements changes or additions to software systems and operations procedures
- Trains internal customers (employees) on changes, new systems or new procedures
- May identify new tools, technology, or processes that improve the overall processing environment or processing efficiency
- Creates and maintains documentations related to operations manual, work procedures/processes and inventories
- Assists in the definition of external and internal customer problems and needs. Discusses expectations with customers. May explain solutions directly to customers where appropriate
- Maintains the operations support disaster recovery/business continuity plans for the assigned processing environments. Coordinates and conducts disaster recovery testing as required, documents test results, and documents modifications required for future testing
- Maintains the physical inventory of computer operations supplies in a designated storage area and keeps the various operations areas stocked with the supplies necessary for daily production
- Performs backup of all production and standby systems. Ensures the integrity of all backup media by doing periodic restoration
- Prepares and submits reports and statistics related to application, hardware, software and processes. Completes project assignments and special projects commensurate with job expectations
- At least two years’ experience in an ATM Switch Processing environment and 7x24 operations. Experience in banking or financial services industry is an advantage
- Knowledge of company software products
- Knowledge of mainframe and/or open systems operating systems. Knowledge in HP Nonstop platform is an advantage
- Ability to effectively use production control tools and resources for mainframe and/or open system processing environments
- Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels of the organization or that of clients (e.g., executive, management, individual contributors)
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources
- Excellent problem-solving, team, and time management skills
- Is resourceful and proactive in gathering information and sharing ideas
3
Data Center Operator Resume Examples & Samples
- Provide relevant figures to establish energy/environmental related reports
- Ensures manual operations support for IT infrastructure (media management, physical transport of tapes etc.)
- Ensure that Data Center capacities are used economically. Provide local and global reporting of Data Center utilization (Space & Power)
- Maintain an optimal physical Data Center environment
4
Global ITS Data Center Operator Resume Examples & Samples
- Associates Degree in Computer Science
- 2-3 years’ of related experience required
- Requires a self-driven individual able to work under minimum supervision
- Ability to work night shift (3:30 PM – 11:30 PM) and provide weekend coverage as needed
- Experienced with Active Directory
- Must have good verbal and written skills
- Systems management experience
- Systems monitoring experience
- Experience with Tidal Enterprise Scheduler or similar Job Scheduling tool
5
Data Center Operator Resume Examples & Samples
- Monitor physical environment of Data Center
- Respond to, resolve, and document issues impacting the physical infrastructure of the data center
- Monitor electrical, HVAC, and other critical support systems; follow appropriate response, troubleshooting, or escalation procedures
- Monitor critical systems such as servers, applications, and hardware; respond to issues in defined response time expectations
- Understand system dependencies and apply critical thinking to resolution steps
- Install new server hardware or other equipment by racking, cabling, and labeling equipment
- Install server operating systems per documented process
- Configure and troubleshoot hardware, storage, back-ups; implement recovery steps for data restore and retrieval
- Troubleshoot and upgrade hardware on existing servers; replace hard drives, power supplies, and RAM
- Monitor inventory for servers, components, and cables
- Document processes and procedures; maintain records for system operations, task lists, problems and resolution updates
- Support release process via change management requests
- Manage outages and incidents per documented process
- Update both IT and Business teams appropriately and timely during outages per documented procedures
6
Data Center Operator Resume Examples & Samples
- High School Diploma or equivalent, and is currently working on obtaining a College Degree
- Polished written/verbal communication and interpersonal skills
- Demonstrated interest in continual professional development
- Strong written & verbal communication skills with full command of the English language
- Solid knowledge of technology
- Basic working knowledge of Microsoft Word, Excel and similar standard business software
- Ability to multi-task, establish priorities and organize efficiently
7
Data Center Operator Resume Examples & Samples
- Desktop experience
- PC / Printers etc
- Experience with Solarwinds Orion a plus
- Remedy experience a plus
- Good working knowledge of hardware operation i.e. printers, tape devices, tape robotics, etc
- Excellent communication and interpersonal relationship skills when dealing with operators; help desk associates and customers
- Good knowledge of help desk concepts and procedures; must be customer focused and have excellent customer service skills
- A+, Net+ preferred but not required
8
Data Center Operator Resume Examples & Samples
- Monitor enterprise systems, applications and infrastructure components on multiple platforms. Enter commands to clear computer system/start operation or to correct error/stop/resume operations
- Execute defined processes, procedures, batch jobs and backups in a multi-platform environment in accordance with established policies
- Implements approved changes to systems and infrastructure components in strict adherence to established documentation and in collaboration with Analyst and Engineers - promoting best practices and continuous improvement
- Read instructions and schedule, such as schedule of documents to be printed, or receive instructions from supervisor orally, to determine work for shift. Record problems which occurred, such as down time, and actions taken
- Support and participate in collecting, analyzing, and reporting metrics on regular basis, identifying opportunities for improvement
- Develops and maintains computer operations documentation and procedures
- Notify supervisor and/or technician of errors or equipment stoppage. Work with support teams and vendors to handle any abnormal conditions in the datacenter
- Communicates outages to user base per established notification process
- Maintains and controls tape inventory and manages the shipment and transporting of tapes as required. Performs tape rotation activities across all platforms as required
- Prints and distributes daily, weekly and monthly reports
- Adhere to Bass Pro Shops IT Principals
- Associate’s degree (preferred)
- Data Center Certification (preferred)
- ITIL V3 Foundations (preferred)
- One (1) to two (2) years of experience required
- Experience with MS Office suite in the production of reports, charts, graphs
9
Data Center Operator Resume Examples & Samples
- Operates and monitors Windows Server and Linux based systems using established procedures
- Monitors systems in production and reports problems
- Troubleshoot, analyze and resolve incidents
- Utilizes incident management ticketing systems to report and document issues
- Performs notification and escalation for major issues and critical events per OLA
- Publishes shift status reports as required
- Performs basic LAN/WAN support
- Performs system processing utilizing established tools and procedures
- Basic Windows operating systems
- Basic networking concepts
- Microsoft Office suite
- 1-2 years’ experience in a computer related position
- Data Center or Network Operations Center experience
- Familiar with Windows Server and Linux operating systems
- Familiar with MS SQL Server and/or MySQL databases
- The ability and desire to troubleshoot these items is highly desired
- Familiar with ticketing systems
- Good communication skills, both oral and written
- Interpersonal skills in a team environment managing stressful situations
- Have the ability to listen and communicate effectively with customers and team members
- Have the ability to work in a fast paced, high volume environment
- Accurately follows written processes and procedures
- Works well independently and as a member of a team
- Works well under general supervision
10
Data Center Operator M/F Resume Examples & Samples
- Provide technical support in major area of responsibility (network operations, server operations, system monitoring, problem management)
- Assist in developing and implementing new processes and procedures, as well as perform updates to current documentation
- Document problems in our Problem Management system, providing detailed information and analysis
- Complete special projects and related responsibilities as assigned
- Working knowledge of Data Center Operations hardware, software and processes as well as supporting JES2 and MVS commands in a large scale Data Center environment
- Working knowledge on the following monitoring tools: Omegamon, TSO, SDSF, Solarwinds, ServiceNow, New Relic
- Able to perform Data Center mainframe LPAR shutdown (IPL) via HMC
- Provide hardware and software support for HP and IBM servers and blade centers
- Basic knowledge of VM, zLinux for Mainframe
- Basic knowledge of Network Technologies, such as routers, switches, circuits and firewalls
- Provide Disaster Recovery support such as the ability to execute backups and restores via CommVault
- Ability to proactively anticipate, identify, troubleshoot and resolve problems in all areas
- Understanding of System and Application Monitoring, Change Management and Problem Management
- Able to work well individually; with peers and with vendors in order to maintain availability for all Data Center Network, Mainframe and Server equipment both locally and at remote locations
- Demonstrated ability to perform troubleshooting techniques at an advanced level, communicating issues and results with co-workers and supervisor
