Customer Project Manager Resume Samples

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JC
J Collier
Jayden
Collier
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+1 (555) 315 0244
925 Hirthe Square
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TX
Phone
p +1 (555) 315 0244
Experience Experience
Detroit, MI
Customer Project Manager
Detroit, MI
Quitzon LLC
Detroit, MI
Customer Project Manager
  • Speaks with expertise to many layers of depth related to project management methods
  • Proficient with MS project
  • Being a subject matter expert to the Professional Service team, through deal shaping and help to improve the win ratio
  • Systematic and effective process for project reviews generally with specific focus on large complex and challenging projects – enforces execution of plans or alerts when deviation identified
  • Ownership of initiatives and programs to continuously develop our project management competency within the region
  • Effective partnership with regional Consultants in meeting the financial objectives of the region from professional services and software license revenue perspectives
  • Act as mentor to more junior team members within and outside projects
Detroit, MI
Customer Project Manager Stage
Detroit, MI
Wehner, Wehner and Klocko
Detroit, MI
Customer Project Manager Stage
  • Planning & organizing
  • Develop, release and deploy process improvement tools primarily developed using VBA macro coding in MS EXCEL and other Microsoft office tools
  • Leading & supervising
  • Persuading & Influencing
  • Leading & Supervising
  • Delivering Results & Meeting Customer Expectations
  • Planning & Organizing
present
Los Angeles, CA
Senior Customer Project Manager
Los Angeles, CA
Moen, Feeney and Kulas
present
Los Angeles, CA
Senior Customer Project Manager
present
  • Establish project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Drive project execution: track project activities , monitor and handle changes, conflicts and escalations
  • Handle customer and stakeholder engagement: manage customer relationship building confidence and trust , ensure project progress arranging meetings and customer events
  • Manage project finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods and tools with innovative ideas
  • Develop the business: participate proactively in pre-sales engagements, taking the lead as a CFR (Contract Fulfilment Responsible) as part of Ericsson’s Core 3 team. Expected to drive scope definition/refinement, bid management, cost estimations, risk management, contractual negotiation throughout engagement
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
West Virginia University
Bachelor’s Degree in Computer Science
Skills Skills
  • Strong financial knowledge. Has successfully managed budgets in excess of $25M USD for external customers accountable to deliver to a specified profit margin
  • Strong analytical skills, business acumen, technical knowledge, and extensive knowledge in applications and technologies
  • Demonstrates basic knowledge of project support, client relations, IT industry, accounting, and time recording/effort tracking
  • Knowledge of IPTV and OTT technologies is highly desired
  • Ability to manage relationships at a high level within Ericsson as well as the customer organization. Strong driver of one Ericsson
  • Strong communication skills and a proven ability to lead and manage clients and teams
  • Strong communicator able to motivate and engage an organization, as well as empower and develop culture, competence and skills
  • Proven ability to lead a complex organization serving multiple customers, realizing synergies across customers while ensuring quality
  • Be able to communicate technical project details with stakeholders
  • Highly developed working knowledge of business process re-engineering, program management methodologies, and project management tools (i.e. Scrum and Agile)
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15 Customer Project Manager resume templates

1

Connectivity Customer Project Manager Resume Examples & Samples

  • Minimum 3 years of relevant professional experience in program management
  • Proven experience in customer management - dealing with deliveries, requirements, bugs, pre-sale activities, collaterals, release management
  • Demonstrated experience in technical program management involving large-sized, multi-disciplinary projects
  • Background in wireless communication is a must
  • Work in a matrix organization while working with multi-geo organization
  • Proven ability to lead, manage and follow up on multiple concurrent tasks and requests on tight deadlines
  • Strong written and oral communication and presentation skills including the ability to communicate between technical and non-technical personnel
  • Strong System understanding and, preferably, experience in design
2

Customer Project Manager Resume Examples & Samples

  • Being a subject matter expert to the Professional Service team, through deal shaping and help to improve the win ratio
  • Ensure projects developed have highest level of integrity and help to identify risks with effective mitigation, project estimation, effective and efficient delivery structures and the appropriateness of the opinions developed
  • Systematic and effective process for project reviews generally with specific focus on large complex and challenging projects – enforces execution of plans or alerts when deviation identified
  • Ownership of initiatives and programs to continuously develop our project management competency within the region
  • Effective partnership with regional Consultants in meeting the financial objectives of the region from professional services and software license revenue perspectives
  • Act as mentor to more junior team members within and outside projects
  • Develop and own resource plans for projects
  • Work with HP partners and subcontractors to deliver client project outcomes
  • Operational excellence on project reviews, project reporting and client satisfaction
  • Health of the portfolio of projects through effective reporting and reviews, data integrity and total customer experience
  • Responsible for complexity legal and commercial issues, project financials (including P&L) and provide reliable financial forecasts to HP management
  • Manage business development through identifying and developing new opportunities with clients
  • Support early qualification and opportunity assessment for large and complex opportunities
  • Act as opportunity manager for specified services deals and works with software sales team to partner on large software and services deals
  • Manage effective client delivery relationships
  • Bachelor’s degree in Computer Science / Engineering or equivalent
  • Typically 7+ years’ experience in project management and delivery roles
  • In-depth experience with complex Software/Application implementation and integration within projects
  • Solid track record in managing high complexity deals or projects
  • Experience in Customer Communications Management domain
  • Focus in driving services selling together with sales team and project delivery
  • Able to get hands-on with project issues, risks and mitigation strategies at a technical level quickly and perform role of technical project manager where required
  • Strong regional delivery experience and working directly with major clients
  • Ability to gather and confirm project business requirements using client facing workshops and contribution to solution design
  • Ability to deliver business consulting engagements around Customer Communications Management including but not limited to process assessments and ROI/business benefits assessments
  • Drive project negotiation, proposal development and management, sales and opportunity building
  • Cultivate and maintain positive relationships with customers to ensure account retention and growth and to position HP as the preferred vendor for meeting all business needs
  • Strong business acumen and understand how to leverage HP’s portfolio and change the playing field on the competitors
  • Excellent project management and presentation skills
  • PMP certified or equivalent
  • Expect to travel up to 50%
3

Customer Project Manager Resume Examples & Samples

  • Lead creation and evaluation of the project plan for program: ensure all activities and deliverables are planned within all project constraints (time, resources, availability of information, holidays)
  • Participate in development and update(s) of the Program Management Plan and align the project(s) according to the overall implementation and management plan
  • Review and manage all standard project documentation (project plan, schedule, DIAR logs, quality, cost, scope, change, communication) in cooperation with PMO coordinator(s) and Enterprise Architect(s)
  • Organize workshop session(s) to inform the customer organization about the project status
  • Preparation of the action authorization documentation which will be necessary to be authorized by the client for an action to be carried out by HP project management team
  • Directing and managing project management support for the customer through expert advisory services Performing integrated change control (manage all changes to modify the agreed activities and associated contract documents through signing addendums)
  • Manage and avoid scope creep and raise change requests when appropriate
  • Escalates the risks and issues to project portfolio manager
  • Communicate the results, actions, and status to the HP Program Manager
  • Closing project or phase in program scope
  • 5-7 years’ experience in project management or in like roles/businesses
  • Capability to manage 2-3 project’s in parallel delivered by external supplier
  • The PMI and/or Prince 2 certification
  • Fluent English and Russian language
4

Customer Project Manager Resume Examples & Samples

  • To deliver/manage complex IT Telecommunication projects through all phases including presales, analysis, planning, execution and closure
  • Prepare full suite of project documentation including but not limited to: detailed costs, scope of work, status reports, risk plans & trackers, quality plans, health and safety plans and management, resource plans etc and the ability to manage and update these during the project
  • Ensure all projects are delivered on time, on budget, as per scope and to quality KPIs as a minimum; with a strong focus on improving margins
  • To manage budgets in excess of €1 million, with full responsibility for generating all financial reports and tracking all spend
  • Manage and lead both technical and non-technical resources across different locations both within Ireland and globally
  • 4 years Customer Project Management experience
  • Strong Leadership skills – this is a key requirement of the role, with evidence of having been identified as a leader within previous teams, roles or assignment & leading diverse teams across countries and in varied situations
  • Demonstrated experience using a PM model of delivery e.g. PMBOK or equivalent
  • Proven experience in managing large budgets
  • 3PP experience including negotiating price, quality, and performance management
  • Strong IPTV/CSI/ICT technical background
  • Competence in MS Project and MS Office applications
  • Experience of initiating and driving change, both organisational and process
  • Proven problem solving experience, handling customer escalations, and the ability to do so under pressure and to tight deadlines
  • Excellent Business Understanding especially in regard to Operators. Knowledge and application of ETOM & ITIL preferred
5

Customer Project Manager Ndo Resume Examples & Samples

  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Bachelors level (Master’s level preferred)
  • English other languages a plus
  • Experience from coaching and mentoring junior staff
6

Customer Project Manager Stage Resume Examples & Samples

  • Manage project finance: ensure financial system monitoring
  • Management experience in Telcos and ICT companies
  • Español fluido
  • Residentes de Panama preferiblemente
7

Chi Senior Customer Project Manager Resume Examples & Samples

  • Control of Communication Management within projects
  • Project managed in accordance with Ericsson PROPS methodology
  • Strong Leadership and influencing skills
  • Effective Scope Control ensuring project requirements identified, agreed and managed throughout the project delivery
  • Interact with customer, 3rd Party suppliers, and other Service Delivery organizations
  • Mentoring of individuals
  • Knoledge of BSS
  • Minimum of BE in Engineering or equivalent, MBA an advantage
  • Minimum of 10 years Telecom Experience that includes at least 7 years in a customer facing role
  • Proven track record in the cost and time management of projects
  • Strong track record in engaging with customers and problem solving
  • LI-DB2
8

Customer Project Manager Nro Resume Examples & Samples

  • Responsible for Project Sales and Delivery Execution of “key” identified projects for Ericsson Group
  • Build and Lead Project Team. Drive team to execute and fulfill assignment
  • Drive project execution: track project activities , monitor and handle changes, conflicts and escalations
  • Implement Project Governance model internally and externally
  • Drive change control, both internally and externally
  • Participate in knowledge sharing and coaching to other CPEs
  • Extensive experience from leading large project/programs worldwide in Telecom sector for 10+ years
  • Senior leadership positions in Operations and Sales (interfaced with Commercial and/or Operational responsible of multi country units, CTO, COO, KAM, Operations Head)
  • Proven ability to identify and collect add on sales
  • Internationally recognized certification such as PMP or PgMP by PMI or IPMA-C or Prince2
  • International experience in sales, consulting and delivery
9

Customer Project Manager Resume Examples & Samples

  • Manage the day-to-day operational and tactical aspects of projects being a lead in project executions after contract signing and key participant in team and clients meetings
  • Analyze profitability, revenue, margins, bill rates and utilization across projects
  • Possess a thorough understanding of our service offerings, technical preferences, and technical direction
  • Implement engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of goals and customer satisfaction
  • Practical knowledge gained in IT/Telecom Project Management as an asset
  • Experience with Project Management tools and applications
  • Polish native speaker as mandatory
  • Sales and business development, negotiation and argumentation skills
  • Presentation and communication skills
  • LI-CW1
10

Customer Project Manager Resume Examples & Samples

  • Develop the CPM discipline: simplify processes, methods and tools with innovative ideas
  • Candidatos ubicados en Panamá
  • Amplia experiencia como Project Manager en empresas de telecomunicaciones
11

Customer Project Manager Resume Examples & Samples

  • Detailed understanding of Radio access networks 2G/3G/4G
  • RF Planning background relating to GSM/UMTS and LTE RAN networks
  • RF Optimization background of Ericsson/ Huawei and Nokia networks
  • Network deployment/ project rollout experience - from site acquisition to build (structure and databuild), installation, integration, bringing sites on air, monitoring, decommission sites
  • Experience of performance monitoring of KPIs during live events
  • Understanding of the MBNL Network from a technical aspect
  • Experience using MBNL’s project management tools and systems, such as EPM
  • Have proven, demonstrable experience in leading project execution teams in a role as a Customer Project Manager
  • Have proven, demonstrable experience as a delivery and/or technical lead as part of a customer delivery project, external to your own organisation
  • Experience in project finances – set up, analysing and monitoring
  • Have worked on projects established within one of the following project methodology frameworks – Prince2, PMI or PROPS-C
  • Prince2
12

Customer Project Manager Order Management Resume Examples & Samples

  • Minimum 5 years experience in Customer Facing Project Management
  • Experience in ConceptWave Order management solution advantageous
  • LI-AL3
13

Customer Project Manager Resume Examples & Samples

  • Extensive experience from leading large BSS/OSS Transformation project/programs in Telecom sector for 10+ years
  • Senior leadership positions in Telecommunications (interfaced with Commercial and/or Operational responsible of multi country units, CTO, COO, KAM, Operations Head)
  • Experience from ICT domain, operator, service provider or consulting firms and proven record from consulting and project finance
  • Bachelor/Masters in Computer science, Telecommunications, or other related degrees
  • Minimum of 10 year’s experience in IT/Telecommunications
  • Excellent delivery experience in BSS Transformation (e.g. Charging, Billing, Mediation) and OSS Transformation (e.g. Provisioning, Network Inventory Management, Order Management) Projects
  • Experience of managing scope with third party suppliers/partners within projects essential
  • Proven ability to adapt, improve and implement handling of scope, risks, changes inc. customer adaptations, solution management/support
  • Excellent customer management experience with substantial experience in presentations, negotiations, agreements, disagreements, and managing customer expectations and relations
14

Customer Project Manager Engineering Platform Services Resume Examples & Samples

  • Accountable for deployment project plans, schedules, delivery within budget, and quality of all project elements
  • Develops, maintains, and manages detailed project plans, action item egisters, and major milestone timelines for all assigned projects
  • Provides overall prioritization and director of work assignments, team resources, etc. Monitor and creates project deliverables
15

Customer Project Manager Resume Examples & Samples

  • End – to- end project Life Cycle Management
  • Excellent customer management abilities
  • LI-DB
16

Customer Project Manager Stage Resume Examples & Samples

  • Communication Management within projects
  • New business identification
  • Stakeholder reporting and communication
  • Project governance
  • Very good knowledge of one of the following product portfolios: Core, OSS or BSS
  • Strong leadership capabilities with experience of managing diverse teams
17

Nro Customer Project Manager Turkey Resume Examples & Samples

  • Internationally recognized certification such as PMP or PgMP by PMI or Prince2 is a must
  • Understanding and deep experience on Network Rollout projects
  • At least 4 years experience as Project manager on projects including access network, transport network such as BTS rollout, modernization and swap projects, including civil works and site acquisition, network build & network integration
  • Mobility to work in different countries for project duration (head count remains in Turkiye)
  • Material management and material conciliation with operators
18

Customer Project Manager Resume Examples & Samples

  • 5 years in project management preferred in telecom projects
  • PMP valid certification
  • Telecommunication engineering degree and experience
  • Civil engineering projects experience is preferred
19

Customer Project Manager Resume Examples & Samples

  • Develop the CPM discipline: simplify processes, methods & tools with innovative idea
  • Botswana citizen, based in Gaborone Botswana
  • Must be able to take up assignments within region hub South as required by business
  • Very strong communication skills, fluent verbal and written English
  • Primary country and city: Botswana (BW) || Gaborone || Gaborone || SharedServ
20

Senior Customer Project Manager Resume Examples & Samples

  • Develop the business: participate proactively in pre-sales engagements, taking the lead as a CFR (Contract Fulfilment Responsible) as part of Ericsson’s Core 3 team. Expected to drive scope definition/refinement, bid management, cost estimations, risk management, contractual negotiation throughout engagement
  • Establish project plan baseline: define project scope, secure the necessary resources, and plans & monitor all activities
  • Drive project execution: track project activities, monitor & manage changes, risks, conflicts & escalations effectively
  • Encourage and champion customer intimacy, handle customer & stakeholder engagement: manage customer relationship, build confidence & trust. Expected to have the capability to build influential customer relationships up to C-Level
  • Manage project/program finances, ensure financial system control to deliver projects to maximise profitability for Ericsson and value to the customer
  • Contract management: manage contract changes and/or amendments during the contract execution; working closely with Key Accounts and relevant stakeholders
  • Secure delivery compliance to both contractual and business case requirements
  • Help coach/mentor peers/team members, and to support them in their professional and/or personal growth
  • Minimum of 10 years Pre-sales and Project Delivery/Management experience
  • Minimum Bachelor Degree
  • Relevant experiences in IT/Systems Integration engagements; preferably with in-depth exposure to CRM, BSS, OSS, System Integration and/or Core Network projects within Telecom industry
  • Project Management Professional accredited
21

Customer Project Manager Resume Examples & Samples

  • 1) Bachelor’s degree, preferably in a science, business or telecommunications discipline, or a minimum of eight years of progressive experience in a related field
  • 2) Four to six years’ experience in project management, and/or related functional areas in a communication companies
  • 3) Highly developed working knowledge of business process and project management methodologies
  • 4) Good knowledge of Ericsson products
  • 5) Strong financial knowledge/training
  • 6) Current PMP certification or is actively pursuing professional project management certification (PMP), recommended to be complete within 1 year
  • Primary country and city: India (IN) || Karnataka || Bangalore || SharedServ
22

Senior Customer Project Manager Resume Examples & Samples

  • Establish & operate appropriate governance for the size & type of project under management
  • Build & maintain significant operational customer relationships
  • Manage customer expectations and project requirements
  • Manage project teams performance against agreed delivery plans with Ericsson’s customers and hold team accountable to committed deliveries e.g. run rates at baseline or as per change request
  • Adhere to Quality, Work Health and Safety requirements
  • Adherence and driving Ericsson business, project, process policies and confidentiality requirements
  • Participate in customer meetings to provide status updates, discuss priorities and manage customer requirements
  • Establish a communication plan and strategy in order to meet stakeholder and customer needs and expectations
  • Lead and control project work on a continuous basis by motivating and coaching area teams to ensure that the project will deliver expected results and be completed in time and within the agreed budget and scope
  • Engage functional and line managers for resource procurement and allocation
  • Raise questions of concern with stakeholders for issues that may delay the project and propose appropriate action in case of deviation from the project plan by managing & documenting risks and issues thoroughly
  • Manage internal and external escalations
  • Drive a strong change management culture within the area appointed to lead for scope, time and cost
  • Manage ASP and ARP’s directly or through the respective teams
  • B.Sc. in Engineering/Equivalent degree from any reputed University. Candidates having MBA degree will be treated as advantage
  • Minimum 10 - 15 years of Working Experience in relevant industry
  • Having experience in delivering the rollout of large scale complex projects
  • Be able to handle multiple tasks simultaneously, prioritize &organize work effectively and meet deadlines
  • Self-driven and result oriented
  • Strong sense of responsibility and accountability
  • Leadership experience is expected at middle or senior management level
  • Strong interpersonal & communication skills Understanding of business operations and corporate culture
  • LI-MS3
23

BSS Customer Project Manager Stage Resume Examples & Samples

  • Additional Requirements, Physical Demands, Region/Local Specifications
  • To be local in Peru
  • Primary country and city: Peru (PE) || Lima || Lima || Consulting&SysInt IT; ProdMgt; R&D SalesStratMkt&ComMgt ServEng; SharedServ; Stud&YP Supply&Log
24

OSS Transformation Customer Project Manager Resume Examples & Samples

  • Knowledge of OSS sub domains as per eTOM
  • Successful delivery of OSS projects with budget >3M€
  • Delivery experience with at least one of the Ericsson products or other relevant suites: OSS-RC, ENIQ, Granite, ConceptWave (Order Care, Product Catalog), EMA, EEM, SON.
  • Leading Transformation projects encompassing Business Processes transformation
  • Working as Prime Integrator
  • PMI certifications or other project management certifications
  • 3rd suppliers management experience
  • LI-NN1
25

Customer Project Manager Resume Examples & Samples

  • Minimum of 8 years as a Project Manager with at least 4 years in a CPM (customer facing) role
  • Experience within the Telecommunications industry. Radio Access Networks (RAN) Roll-Out experience preferred
  • Demonstrated experience in the end to end delivery, including managing Financials & costs of complex telecommunications projects,
26

Customer Project Manager Resume Examples & Samples

  • Lead, organise, plan and delivery medium to large, complex and high risk IT and systems integration customer projects
  • Have ongoing management of all project activities (scope, time, costs and quality)
  • Monitor, controlling and communicating project progress and deliverables
  • Manage the execution and mitigating risks of project contractual agreements
  • Lead customer and stakeholder engagement
  • OH&S responsibilities
  • Tertiary qualification in Computer Science, Engineering, IT, Business or relevant discipline
  • Formal project management accreditations
  • Six or more years of project management experience across Core Network essential
  • Experience in customer and stakeholder engagement
27

Customer Project Manager Resume Examples & Samples

  • Minimum of 8 years as a Project Manager with at least 6 years in a CPM (customer facing) role
  • PMP Certification is an advantage
  • Knowledge of Project Sales Process
  • Experience with Contract management
28

OSS / BSS Senior Customer Project Manager Resume Examples & Samples

  • Drive project execution: track project activities, monitor and handle changes, conflicts and escalations
  • Handle customer and stakeholder engagement: manage customer relationship building confidence and trust; ensure project progress arranging meetings & customer events
  • Manage project finance: ensure financial system monitoring and communicate financial status
  • Manage of risk and mitigation plans
  • 6 years of experience in Telecommunication or IT sector
  • High English level
29

OSS / BSS Test Customer Project Manager Resume Examples & Samples

  • Spanish native or fluent speaker
  • The candidate must reside in Santiago de Chile
  • Primary country and city: Chile (CL) || Región Metropolitana de Santiago || Santiago de Chile || Consulting&SysInt IT; ProdMgt; R&D SalesStratMkt&ComMgt ServEng; SharedServ; Stud&YP Supply&Log
30

Customer Project Manager, BSS Resume Examples & Samples

  • Ensure the project and associated business case are scoped, initiated and approved according to required procedures
  • Manage project finance
  • Ensure that requirements, plans, risks, issues, actions, costs, schedule and other related project artefacts are documented and tracked
  • Develop the business: contribute into contract preparation, generate upsells
  • Track record of successful BSS e2e project deliveries
  • Contract management including Add on Sales generation
  • 3PP suppliers management experience
  • TV experience is a plus
  • Primary country and city: Russian Federation (RU) || Moscow || Moscow || Consulting&SysInt
31

Customer Project Manager Resume Examples & Samples

  • Medium and high competences on IMS,Cloud, IT
  • Previous experience in managing system integration projects
  • Previous experience in customer interface
  • PM certifications (PMP or Prince 2)
  • German language is a plus
32

Senior Customer Project Manager Resume Examples & Samples

  • Control of project budget
  • Customer interaction and management
  • Management of delivery resources and interaction with delivery organisations
33

Senior Customer Project Manager Resume Examples & Samples

  • Experience in managing Business Support System (BSS) projects as project manager minimum 5 years
  • Extensive experience in pre-sales and delivery of BSS projects
  • Strong consultative abilities
  • PMP certifications
  • Understand the Project Sales Process
  • Has good leadership and integrity to lead project team members
  • Knowledge in Charging System and Billing System
34

Customer Project Manager Resume Examples & Samples

  • Establish project plan baseline: define project scope, secure the necessary resources and plans as well as monitor all activities
  • Track project activities, monitor and handle changes as well as conflicts and escalations
  • Develop technical presentations and proposals as well as perform customer presentations
  • Monitor success and productivity metrics
  • Participate during contract preparation and pre-sales meeting, liaising with different stakeholders
  • Simplify processes, methods and tools with innovative ideas
  • A university degree in Information Management, Business Management or equivalent
  • PMP or PRINCE2 certified, or equivalent
  • Proven years of experience in technical roles focusing on validation & integration, ideally with good knowledge of IMS
  • Very strong customer orientation (internal & external customers)
  • Strong interpersonal skills, ability to interface with all levels of the organisation
  • Influencing skills, strong presenter and structured communicator
  • Fluency in German is considered an asset
  • LI-CE1
35

Customer Project Manager Resume Examples & Samples

  • Ability to travel up to 25% of the time and on short notice
  • Excellent Polish & English language skills in both writing and conversation
  • Knowledge and understanding of the RWCE customers
  • Solid experience of customer interaction
  • Deep experience from CSI service delivery, and solid experience from CSI (sales) engagements
  • Proven ability to lead a complex organization serving multiple customers, realizing synergies across customers while ensuring quality
  • Ability to lead multi-cultural and cross-functional teams, empowering and creating synergies
  • Strong communicator able to motivate and engage an organization, as well as empower and develop culture, competence and skills
  • Ability to manage relationships at a high level within Ericsson as well as the customer organization. Strong driver of one Ericsson
  • Deep knowledge of Ericsson service portfolio, with focus on CSI
  • MSC, MBA or equivalent through experience
  • Project Management external certification (PMP, IPMA or PRINCE)
36

Customer Project Manager Stage Resume Examples & Samples

  • Financial planning
  • International Project management
  • Project Management Methodologies
  • Working directly with customers and implementing solutions
37

Customer Project Manager Resume Examples & Samples

  • Candidate should be a 'top gun' expert in developing complex BSS solution architectures
  • Client facing professional who will be able to discuss at all levels the technical complexities and benefits of the BSS solution
  • Can undertake challenging assignments and work independently on-site with the customer
  • Strong leadership and communications skills are essential
38

Customer Project Manager Resume Examples & Samples

  • Financial understanding
  • Negotiation & argumentation skills
  • Primary country and city: Saudi Arabia (SA) || Riyadh || Riyadh || IT
39

Customer Project Manager Resume Examples & Samples

  • PMP or PRINCE II valid certification
  • 2 - 5 years’ experience as an engineer in the telecoms industry
  • 2 -5 years’ experience as a team member on a project
40

Customer Project Manager Resume Examples & Samples

  • Develop the Customer Project Manager discipline: simplify processes, methods & tools with innovative ideas
  • Track record of successfully deliverd complex System Integration and/or transformation projects
  • At least 8 years of project management experience
  • Capability to delivery in challenging environments
41

Customer Project Manager, Sacw Resume Examples & Samples

  • Develop the CPM discipline: simplify processes, methods & tools with innovative ideas
  • Contract management
  • 3rd pp suppliers management experience
42

Customer Project Manager Resume Examples & Samples

  • MBA is a preferred, but not required
  • PMP certification heavily preferred with proven tight project management methodologies
  • Certification as SCRUM Master heavily preferred
  • Working knowledge of business process re-engineering, project management methodologies and project management tools (i.e. Scrum and Agile) is desired but not required
  • Solid and proven PM experience delivering End to End TV solutions to telecommunications customers (green field, upgrades, expansions, UAT and IT integration). Minimum 5 years of experience in project management whereof 2+ years have experience in delivering TV & Media solutions
  • Technical background or previous experience delivering: Media Room, Azuki, Fabrix, Compression and/or Headend equipment including but not limited to encoding, content acquisition and delivery is preferred
  • Knowledge of IPTV and OTT technologies is highly desired
  • Experience with traditional broadcast technologies (DVB, ATSC, satellite, cable) is desired
  • Knowledge of AV encoding and delivery technologies is a plus
  • Knowledge of ad insertions technologies is a plus
  • Prior experience with ad insertion solutions is a plus
  • Excellent risk identification and mitigation ability including agility and creativity in resolving project issues without impacting schedule or cost
  • Proven track record of strong team leadership preferable
  • Ability to motivate the team to deliver projects under high stress times
  • Excellent consultative skills
  • Exceptional external customer management abilities
  • Strong verbal and written communication
  • Be able to communicate technical project details with stakeholders
  • Good financial knowledge. Has successfully managed projects for external customers accountable to deliver to a specified profit margin. Experienced in budgeting, and forecasting
  • Knowledge of management of subcontractors and Third Party Partners
  • Demonstrate working knowledge of any specific equipment and/or materials used in the performance of the essential functions of the job: MS Outlook, MS Word, MS Excel, MS PowerPoint, MS Project, Visio, PROPS-C, SAP and Clarity
  • LI-SP1
43

Customer Project Manager Resume Examples & Samples

  • PMP certification and PgMP certifications heavily preferred
  • Minimum 5 years, preferably 8-10 years of experience in project/program management with proven track record of strong team leadership
  • Excellent consultative skills, the preferred candidate has worked for a major international consulting firm
  • Highly developed working knowledge of business process re-engineering, program management methodologies, and project management tools (i.e. Scrum and Agile)
  • Exceptional external customer management abilities at an Executive Level
  • Management experience of subcontractors and Third Party Partners
  • 100% travel required, Monday - Friday within region North America
  • Demonstrate working knowledge of any specific equipment and/or materials used in the performance of the essential functions of the job: MS Outlook, MS Word, MS Excel, MS PowerPoint, MS Project, PROPS-C, SAP, ConceptWave, and Clarity
44

Customer Project Manager Resume Examples & Samples

  • Experience with managing NDO customer project or as NDO service consultant
  • Knowledge in radio network design, cluster tuning, performance management services is pre-requisite
  • LI-JL2
45

Customer Project Manager Stage Resume Examples & Samples

  • Technical knowledge: OSS/BSS, Billing, CRM, Charging System, IMS, UDC
  • Experience with BSS Delivery projects
  • 3rd. pp suppliers management experience
  • High english level
46

Customer Project Manager Resume Examples & Samples

  • Broad telecoms and IT knowledge
  • Very good knowledge of one of the following product portfolios: BSS, Core, OSS
  • International experience an advantage
  • LI-NM5
47

Customer Project Manager Stage Resume Examples & Samples

  • Creation and maintenance of the CSI Program Playbook
  • Standardize templates and checklists for Program Delivery, developing & applying automation
  • Document lessons learned and manage re-use and creation of best practices
  • Pilot new processes and tools
  • Contribute to the implementation of IPSDF framework
  • Collect and align business and improvement requirements
  • Prioritize and manage requirements
  • Design and improve the process and process component
  • Develop, release and deploy process improvement tools primarily developed using VBA macro coding in MS EXCEL and other Microsoft office tools
  • Enable and secure right competence within the process area
  • Bachelor’s Degree preferably in a science, business or telecommunications discipline
  • 3+ years of successful experience in systems integration, network build outs and/or related functional area
  • Excellent working knowledge of business processes
  • Highly developed knowledge of Ericsson product services and solutions is a plus
  • Strong MS EXCEL and MS PROJECT skills and strong skills in Visual Basic macro coding in MS EXCEL and other MS Office products integration/automation
  • Strong skills in project financial management
  • Working knowledge on Clarity processes and PROPSC fundamentals
  • Has used Java, PHP, C#, MySQL, VBA coding in MS EXCEL & MS PROJECT, Microsoft Visio, SQL Server Management Studio, other
  • Ericsson Sales Process
  • CSI Process IPSDF
48

Customer Project Manager Stage Resume Examples & Samples

  • Minimum Qualifications & Experience Requirements
  • Sales & business development skills
  • Persuading & Influencing
  • Leading & Supervising
  • Relating & Networking
  • Planning & Organizing
49

Customer Project Manager Resume Examples & Samples

  • PMI certifications in mandatory
  • Extensive experience in Project Management minimum 5 years
  • Good knowledge in Project Sales Process & Contract management
  • Leadership & consultative skills
  • Proven sales and business development skills
  • Strong driven and Smart Project Initiatives
  • Out of the Box initiative
  • Positive Influence to customer
  • Ambitious and willingness to develop more
  • Able to adapt and blend quickly with PM process
50

Customer Project Manager Resume Examples & Samples

  • Master's degree/MBA
  • At least 5 to 8 years’ experience in a similar role
  • LI-MA1
51

Customer Project Manager Resume Examples & Samples

  • Develop the Customer Project Management discipline: simplify processes, methods & tools with innovative ideas
  • Degree – Engineering or equivalent through experience
  • At least 5 years Telecoms experience
  • At least 3 years GSM/Network Rollout experience
  • Experience in 2G, 3G, LTE, RNC, BSC, Transmission, IP RAN
  • At least 5 years’ experience as a Project Manager
  • Experience managing project team of at least 10 resources
  • PMP/Prince 2 Certification – Advantageous
52

NDO Customer Project Manager Resume Examples & Samples

  • Had experience and background in delivering professional services within the radio network design and optimization domain
  • Good knowledge in Project Sales Process
  • Problem solving
  • Analyzing
  • LI-FH1
53

Customer Project Manager Resume Examples & Samples

  • Establishing project plan baseline: defining project scope, securing the necessary resources/plans/monitoring all activities
  • Driving project execution: tracking project activities, monitoring/handling changes, conflicts and escalations
  • Handling customer & stakeholder engagement: managing customer relationship, building confidence and trust, ensuring project progress, arranging meetings and customer events
54

Customer Project Manager Stage Resume Examples & Samples

  • IT and/or Telecom experience
  • Extended communication skills and advanced service mindset
  • Financial understanding (SAP)
  • Female gender
55

Customer Project Manager Resume Examples & Samples

  • Valid PMP or PRINCE II certification
  • 7 years experience as a project manager
  • 4 of 7 years must be facing a customer
  • 1- 2 years as PGM experience
  • Manage complex projects
56

Customer Project Manager Resume Examples & Samples

  • 4 of 7years must be customer facing
  • 1-2 years as a PGM
  • Contract Managment experience
  • 3rd PP supplier management
57

Senior Customer Project Manager Resume Examples & Samples

  • On hand experience on fiber optic telecommunications networks, F/O backbone projects through land line and or submarine, FTTX, GPON projects·
  • International operator understanding, ability to work on multicultural environment
  • Understanding of the Telecom Network Rollout delivery processes
  • Project Management Knowledge & Experience in RAN & Transport Network including civil work, site acquisition, network build & network integration
  • Internationally recognized certification such as PMP or PgMP by PMI or Prince2
58

Senior Customer Project Manager Resume Examples & Samples

  • Bachelor´s degree in ICT, Telco or IT business area
  • Profound business experience of 7-10 years in costumer project management
  • Experience with agile management methods
  • Excellent soft skills as well as strong ability to communicate
  • Profound financial management skills
  • Excellent english language skills plus good German communication skills
  • Contract management as well as 3rd pp suppliers management experience
  • Customer insight
  • Presentation & communication skills
  • Entrepreneurial & Commercial Thinking
59

OSS Customer Project Manager Resume Examples & Samples

  • Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
  • Ability to travel up to 75% of time
  • Excellent customer managment skills at tactical and executive level
  • Experience in Ericsson OSS suite of products a definite plus (Granite, ConceptWave, Network Engineer)
  • Certified SCRUM Master a plus
60

Experienced Customer Project Manager Resume Examples & Samples

  • Achieving and maintaining thorough understanding of our service offerings, technical preferences, and technical direction
  • Participation in international projects on pre-sales and post-sales stages
  • Driving the business development team in pre-sales activities focused on passive fiber network design and deployment and delivery team in operational readiness activities
  • Developing the business: participate to contract preparation & to pre-sales meeting
  • Identification of further sales opportunities beyond project scope
  • Managing project finance and ensuring financial system monitoring
  • Developing the CPM discipline: processes simplification, methods and tools with innovative idea
  • Experience in securing permits by negotiating with landlords and Utility Companies
61

Small Cell Customer Project Manager Resume Examples & Samples

  • Bachelor’s degree, preferably in a IT, Engineering, Business or Telecommunications discipline
  • Minimum 5 years, preferably 8-10 years of experience in project/program management with proven track record of strong team leadership in the Small Cell / IBS area
  • Highly developed working knowledge of tools used in this in this space
  • Strong financial knowledge. Has successfully managed budgets in excess of $25M USD for external customers accountable to deliver to a specified profit margin
  • Exceptional external customer management
  • Knowledge of iBwave Design Tools
  • Knowledge of Anritsu Cable Testing
  • OEM Products (Corning Mobile Access ;CommScope ; TEKO, Bi-directional amplifiers/repeaters)
  • Fiber products and testing
  • Data collection software (TEMS;MCEM)
  • Construction Knowledge of Building Structures
  • Ability to read and interpret blueprints
  • Customer In Building Standards (ATT ASG, VZW, Sprint)
  • LI-KR1
62

Customer Project Manager OSS / BSS Resume Examples & Samples

  • Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
  • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
  • Deliver customer projects in OSS&BSS domain at telecom service providers (order management, customer experience management, revenue management, billing, charging, CRM, fraud management, sales channels, customer care, etc)
63

Customer Project Manager Resume Examples & Samples

  • Several years of managing customer system integration projects
  • Experiences within OSS, Operational Support System
  • Experience within power, utility or transport company
  • Fluent Swedish
64

CSI Customer Project Manager Resume Examples & Samples

  • In addition to the pre-sales and delivery activities, there are more tasks assigned to the CSI Project Manager, such as
  • Identify and recognize talents
  • LI-SM1
65

Customer Project Manager Resume Examples & Samples

  • Prioritizes and drives cross-functional activities as related to the projects he/she is managing
  • Graduation from an accredited college or university with a Bachelor's Degree, preferably in Business Operations, Engineering, or commensurate related work experience
  • Understanding of Project evolution and appropriate intervals such as
  • Hosted Voice Services
66

Customer Project Manager Resume Examples & Samples

  • Manage project finance: ensure financial system monitoring; drive project governance
  • Develop the business: participate to contract preparation & to pre-sales meetings
  • Report project status in line with company processes
  • PMI/PRINCE2 certifications (PgMP certification is a plus)
  • ETOM knowlegde
  • 3rd party suppliers management experience
  • Managing BSS transformation and TV deals track record
  • Management for complex IT/BSS programs
  • Background as a technical expert (Solution Architect)
67

Customer Project Manager Resume Examples & Samples

  • Minimum 7 years of experience in the field of telecommunications
  • Previous Experience working with Telecom equipment suppliers will be an added advantage
  • Degree qualification in Engineering or related field
  • French speaking
  • LI-NC1
68

Senior Customer Project Manager Resume Examples & Samples

  • 14 to 16 years of experience; Experience in BSS project delivery is a Must
  • Working experience of Customer Project Manager
  • Manage customer expectations, project goals and maintain customer relationship
69

Customer Project Manager Resume Examples & Samples

  • Minimum of 5 years Project Management experience
  • Strong stakeholder management capabilities
  • Good report writing and presentation skills
  • EPM certification will be an advantage
70

Senior Customer Project Manager Resume Examples & Samples

  • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust; ensure project progress arranging meetings & customer events
  • A minimum of 7+ years telecoms Project Management experience, preferably with exposure to international & multi-domain projects
  • Radio Network Rollout (2G, 3G, LTE, RNC, BSC, Transmission) Project Management experience is required for this position
  • Holder of PMP/PRINCE2/AIPM certification is preferred
71

Customer Project Manager Resume Examples & Samples

  • University Degree in Civil Engineering
  • Experience in passive optical network deployments
  • Understanding oFTTx topology including mixed networks with GPON, G.Fast, VDSL, HFC, Docsis
  • Knowledge of passive optical network deployment methods and tools
  • Up-to-date market insights on operator, prime and sub-contractors for passive optical networks
  • Ability to learn new deployment solutions
  • Fluent verbal and written English skills
  • Excellent communication and presentations skills
  • LI-JV1
72

Customer Project Manager, Retail Ethernet Resume Examples & Samples

  • Escalates issues requiring action or decisions to manager, as necessary
  • Initiates and maintains customer relationships from receipt of order through service test and handoff
  • PRI (Primary Rate Interface)
73

Customer Project Manager Resume Examples & Samples

  • 2-5 years of experience managing multi-organizational technology/telephony projects
  • Management of dependencies
  • Project Change Control schedule, scope and budget
  • Knowledge of project management tools and methodologies (e.g., MS Project)
  • Communication/Organization Skills
  • Efficient Computer Skills, including tools such as Microsoft Office Suite and Microsoft Project
  • Oral and written (including presentations) communication skills
  • Meeting Facilitation Skills
  • Business Management
  • Decision Making
  • Product/Industry knowledge
  • Solid technical knowledge and understanding of subject matter
  • Ability to present technical information in face-to-face presentations to varied audiences; including executive management, engineering, operations and sales
74

CSI Customer Project Manager Resume Examples & Samples

  • BSc Engineering or Electronic Engineering
  • 3 – 4 years’ experience required
  • LI-KM1
75

Customer Project Manager Resume Examples & Samples

  • Network Site Build experience
  • Site Development project management experience
  • Site Acquisition and Site Development experience
  • Delivery leadership skills
76

Customer Project Manager Resume Examples & Samples

  • Bachelor of Science in engineering (electrical preferred). Equivalent experience may be considered
  • 10+ years direct large-scale, multi-phase project management, preferably for deployment of telecommunications networks (preferably wireless) and/or enterprise-scale software systems. Experience doing either of these for an investor-owned utility is a plus
  • Demonstrated leadership, analytical, organizational and problem-solving skills. The successful candidate will be able to describe multiple business situations where these skills have been leveraged
  • Demonstrated ability to organize, prioritize and manage multiple tasks and concurrent projects. SSN’s networks are in great demand and the PM must be able to coordinate multiple projects in varying degrees of deployment
  • Experience in personal computer operations and use of word processing, project management, spreadsheet programs plus experience with off-the-shelf and special-purpose test programs. Microsoft Project is SSN’s standard project management application
  • Implementations requiring coordination of various teams from SSN, contractors and the customer, including but not limited to field (RF) engineers, IT staff, supply chain, contracting and finance staff
  • Lead project status meetings with customers and SSN management as part of project deployment. Document and communicate all project issues, potential solutions and recommended actions to the Regional Client Delivery Executive
  • Primary work locations will be San Antonio, TX and Denver, CO
  • Ability to travel as much as 50% of the time
77

Senior Customer Project Manager Resume Examples & Samples

  • Strong commercial acumen, leadership skills and problem solving capability
  • Strong project financial skills
  • LI-HK1
78

Customer Project Manager Resume Examples & Samples

  • Compile samples and timelines for Sales and clients
  • Evaluate and confirm overall feasibility of new projects from a timing standpoint through cross-functional collaboration with supporting departments
  • Interface with Development team to assess feasibility of various product requests (size, function, layout of packaging, etc…)
  • Manage the submission, approval and tracking of all artwork relative to open projects and orders
  • Follow up on line trials and compatibility submissions in order to get projects developed and purchase orders issued
  • Understand primary componentry offerings and packaging options available within the organization
  • Establish and maintain accurate client expectations on timing and execution of all projects
  • Order entry, maintenance and tracking
  • Ensure bill of materials, fill and assembly specifications and component standard are available to all support departments
  • Understand and analyze available capacity. Work with planning, procurement and client on smoothing the workload forecast for accurate predictable delivery of orders
  • Weekly open order status with individual accounts
  • Daily follow-up with procurement on timely delivery of parts
  • Daily follow-up with production on execution of orders
  • Offer solutions and take ownership of the corrective action process regarding quality rejections, missed component delivery dates and capacity issues
  • Logistical follow up to ensure a timely ship schedule
  • Interaction with warehouse to confirm and report on client-owned inventory
  • Full understanding of customer quality requirements regarding fill weights, standards submission and micro/analytical testing
  • Actively review and manage the monthly sales forecast (based on active orders) to assist Finance in assessment of actual shipments versus budget goal; consistent and accurate date management
  • HS Degree; College preferred
  • 3-5 years of Project Management experience, preferably in the packaging/manufacturing industry
  • Strong Excel skills
  • Sense of ownership and accountability for the timely execution of orders
  • Comfort level with various systems and processes to support various clients
  • Ability to respect and meet deadlines
  • Flexibility in managing last-minute requests expediting
  • Professional and forthright attitude in developing relationships with both internal and external clients
  • Proactive attitude in working with team and clients
  • Strong work ethic and quick response time to inquiries
  • Open to learning new packaging, processes and clients in a growing company
79

Customer Project Manager Resume Examples & Samples

  • Thorough understanding of HP’s organization & operations, including key business rules, and alignment with HP GBU go-to-market strategies, partner segmentation, key programs & initiatives, structure and business model
  • Accountable for deploying critical end-to-end channel delivery related and cross-functional IT programs/projects solutions
  • Managed project releases and prioritize requirements, change requests, and issues or defect and identify issues resolution with global business and IT teams
  • Build use cases/scenarios (user stories) and integrate deliverables into business workflows
  • Participate in the design, development and deployment of any IT capabilities/tools
  • Build and manage project deployment schedules and dependencies
  • Work closely with global team to evaluate current IT infrastructure, gaps and opportunities. Build a cost effective strategy and robust, reliable, sustainable platform to support channel delivery operations
  • Managed project stakeholder engagement and communications
  • Provide mentoring and guidance project SMEs
  • Ability to relate partner management functionalities to relevant business objectives that can be clearly understood
  • Build and managed project testing/training strategy and overall deployment plan
  • Education and Experience Required
  • 6+ years of business analyst experience (experience using the SAP solution)
  • Experience of implementation and configuration of enterprise systems, i.e. Service Supply Chain APO [iGSO] Advanced Planner and Optimizer
  • Project Manager Professional certification (PMP)
  • Experience in ERP project and/or implementation
  • Advanced experience with delivering IT solution in supply chain management and understanding of business processes, business operations, and strategy
  • Demonstrated proficiency managing complex cross-functional initiatives
  • Advanced experience with delivering solution in SCM and understanding of Supply Chain and logistrics processes, business operations, and strategy
  • Strong analytical skills, business acumen, technical knowledge, and extensive knowledge in applications and technologies
  • Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language)
  • Strong presentation and data visualization skills
  • Demonstrated ability to manage and facilitate cross functional teams in the deployment of global strategies
  • Ability to work independently with minimal supervision – a self-starter & quick learner
80

Customer Project Manager Resume Examples & Samples

  • Establish effective project management, governance and reporting structures according to Ericsson processes
  • Progress tracking management, drive and monitoring the performance measurements (KPI)
  • Establish and monitoring resource and Service Provider KPI´s
  • Maintain close involvement in the implementation of the service facilitating discussion and resolution of relevant service parameters and issues
  • Identify issues and risks throughout the duration of the project and make best practice recommendations for work-around(s) and resolutions wherever appropriate
  • Drive project completion and sign-off, and appropriate wrap-up and post project knowledge sharing
  • Establish effective Site Acquisition project management, governance and reporting structures
  • Support the Site Acquisition Program manager CPM with planning and executing the project activities
  • Have a Bachelor’s Degree or Technical College, preferably in telecommunication, science, engineering or business discipline, or proven work experience
  • Have excellent financial understanding and the ability to manage cost efficient service deliveries
  • Proven experience in effectively managing subcontractors (ASP/SP) across large projects
  • Be fluent in English, both verbally and written
  • Knowledge in root cause analysis/problem solving and the ability implement/drive corrective actions and efficiencies
  • 3rd pp suppliers’ management experience
  • Project sales process
  • LI-LM2
81

Customer Project Manager Fibre Optic Resume Examples & Samples

  • 5-7 years’ experience as a Project Manager
  • Experience in delivering Telecommunications projects
  • Previous experience in implementation rollout experience with proven responsibility in all phases, i.e. pre-sales, pre-study, project delivery preferable
  • Have excellent planning and scheduling skills
  • Have excellent customer and sub-contractor relation skills
  • PMI certification (or PRINCE II)
  • Experience in scoping and selling projects
82

Customer Project Manager Resume Examples & Samples

  • Working with R&D Program Managers to track IP development schedules, dependencies and define customer delivery milestones and project schedules
  • Customer issue management. Working closely with Application Solution Engineers ASE, leverage their technical expertise to address customer concerns on AMS supplied IPs. Utilize good engineering judgment to prioritize showstoppers/high priority issues, allocate right resources to resolve issues as quickly as possible
  • Working with Application Managers to track test chip silicon characterization, interoperability and post-silicon bring up, on-site support schedules, dependencies and define customer deliverable schedules
  • Coordination with R&D/Product Line Management/Vendor Management on customer IP requirements, specifications and roadmap planning, prioritize and schedule internal and external customer IP deliveries, disposition new feature change and enhancement requests
  • Defining and managing a package of standard management indicators and presenting project status updates to ICF Program Management, customer Program Management and IP teams The ideal candidate should be self-disciplined, motivated and flexible, with the ability to manage tasks of broad scope and large complexity through all phases of the project cycle. The candidate manages and prioritizes customer requests and issues, execution and interdependencies among multiple projects, AMS and ICF teams and stakeholders
  • BS degree in Electrical Engineering, Computer Engineering or other related field of study with a minimum of 3+years of relevant experience in Program Management in Semiconductor industry
  • A minimum of 5+years of direct Customer Engagement/Program Management/Support experience
  • Proven track record of project execution management in the complete life cycle of a SOC/CPU/FPGA or similar products from definition to design, tape-out and post-silicon bring up- Exceptional organizational and planning skills on complex development project, scheduling and tracking
  • Excellent communication and presentation skills relative to complex concepts and solutions
  • Good understanding of leading edge process technologies, devices and the interactions with circuit design
  • Basic knowledge of SoC, CPU and custom analog and digital design styles, flows, tools and methodologies
  • Basic knowledge of design software for schematic capture, simulation, layout and physical verification
  • Basic knowledge of industry standard hardware description languages such as Verilog, VHDL - Working experience with project scheduling tools and indicator development, including MS Project
  • Working experience of interfacing with process, design and design automation teams
  • Experience with Program Management practices including Risk Management,
  • Change-Control, and Effort/Resource Planning/Tracking processes
  • Project management professional PMP certification is a plus
83

TH Customer Project Manager Resume Examples & Samples

  • Minimum Bachelor Degree (Electrical)
  • 10 years experience. Experience with Project management is preferable
  • Understanding project business environment, Knowledge of Project management & process
  • Good command in English, negotiation and presentations skill
84

Customer Project Manager Resume Examples & Samples

  • 3 – 5 years in the electrical industry
  • 1 – 4 years of project management experience, in systems / equipment business
  • Strong communication skills (situational adapted, sensitivity, politeness)
  • Project Management skills (Tools, Methods concerning duties and responsibilities, knowledge of economics in project business)
  • Fluent in English (written and oral), Optional: German, Russian, Chinese
  • Ability to handle several projects in parallel
  • UPS knowledge
  • Experience in the O&G Industry
85

Voice of the Customer Project Manager Resume Examples & Samples

  • Tracking of the Voice of the Customer projects and initiatives for progress (project portfolio) and provide status reports
  • Champions projects and assists with definition of scope, goals, objectives and timelines and ensuring deadlines and targets are met
  • Assist in acquiring resources, coordinating efforts of the project team and managing expectations of the team members and stakeholders (acts as a liaison between project and stakeholders)
  • Work with business owners to track new programs that could impact NPS
  • Ensure alignment and understanding of project scope and objective with the organization’s strategic objectives and the Voice of Customer
  • Raise awareness of any misalignment or misunderstanding of project scope and objective with applicable stakeholders
  • Ensure that all impacted areas are identified and appropriate resources are engaged
  • Ensure that project dependencies/linkages are identified (budgets, timeliness, cross-project dependencies, implementation timelines)
  • Ensure project deliverable and success criteria are identified
  • Manage/support project scope and objectives throughout the project lifecycle, as needed
  • 2+ years of experience in a role with member focus analytics and assessments
  • 2+ years demonstrated project management experience with ability to develop and implement business strategies
  • 2+ years gathering and analyzing data, writing business requirements, and assessing business performance in a cross functional environment
  • Effective communication (verbal and written) skills
  • 2+ years if experience writing and drafting communication releases, status reports, and creative presentations
  • Strong presentation skills with effectiveness in both formal and informal settings
  • Strong analytical and negotiation skills with a proven track record for innovated successful outcomes
  • Proficiency with MS Office (Including Word, Excel, Outlook, and Power Point)
  • Leadership skills to guide peers and constituents for generating more productive outcomes to meet or exceed the member satisfaction level
  • Experience in insurance, healthcare, quality or customer service
86

Senior Customer Project Manager Resume Examples & Samples

  • Proven leadership, analytical, organizational and problem-solving skills. The successful candidate will be able to describe multiple business situations where these skills have been leveraged
  • Successful experience delivering results from a geographically disparate team, including both local and remote resources, and contending for heavily-utilized centralized resources
  • Passion and be self-motivated to succeed
87

Customer Project Manager Resume Examples & Samples

  • Experiences of development project management in engineering industry is required
  • Experiences in Automtive industry or experiences of Electrial Brake Ssystem products are preferred
  • Experience with Engineering Development Cycle and Customer communication during projects
  • English language capability required
88

Customer Project Manager Resume Examples & Samples

  • Responsible to manage Program Launches, Schedule and resource management
  • Lead customer communications on day to day program topics
  • Lead and co coordinator of change management
  • Oversee and support in managing orders, volume FC and planning, Support Production issues and lead to resolution , Support long term Strategic Planning for business
  • Responsible for current business financials Budget volume vs FC – Sales and EBIT – Cost reductions margin improvement planning and support
  • Lead and manage New Product Launches – Gate keeper of NPL documents and process
  • Support quality goals and customer issues
  • Bachelor’s Degree in Engineering or Business
  • 7 years + experience
  • Strong Financial background, knowledge and experience
  • 10 years + experience
  • MBA, Masters degree in engineering discipline
  • No visa sponsorship or relocation assistance is provided for this role
89

Snr Customer Project Manager Resume Examples & Samples

  • Uni Degree Holder, Master Degree holder will be given preference
  • E2E project knowledge between CORE and RAN
  • 10-15 Yrs Experence as Project Manager and atlest 2-5 yrs from E2E Project Management
  • Project Sales Process
  • Abel to travel with short notice
90

Customer Project Manager Resume Examples & Samples

  • Develop the CPM discipline: simplify processes, methods and tools with creative ideas
  • Proficiency with the Japanese language - business level
  • PMI certifications - The CPM is expected to be certified on the job stage that she/he holds
91

Customer Project Manager Resume Examples & Samples

  • Proven analytical, organizational and problem-solving skills. The successful candidate will be able to describe multiple business situations where these skills have been leveraged
  • Must possess above average written and verbal communication skills
  • Demonstrated ability to organize, prioritize and manage multiple tasks and concurrent projects. Company’s networks are in great demand and the PM must be able to coordinate multiple projects in varying degrees of deployment
  • Ability to have fun while working hard in a demanding, fluid environment
92

Customer Project Manager Resume Examples & Samples

  • Project Management certification and Bachelors degree advantageous
  • 6-8 years PM experience
  • Proficiency with the English Language
93

Fibre Customer Project Manager Resume Examples & Samples

  • You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Handle project finance: ensure financial system monitoring
  • Customer and Market Insight
94

Customer Project Manager Resume Examples & Samples

  • Bachelor’s in Telecommunication/ Computer Science/ Electronic Engineering degree from any reputed University
  • Minimum 6 Years of working experience in relevant field
  • Excellent interpersonal and communications skills
95

Customer Project Manager Stage Resume Examples & Samples

  • Consultative Selling Skills
  • Negotiation, Persuading & influencing Skills
  • Occupational Health & Safety (OHS)
  • Planning & organizing
96

Customer Project Manager, Pcms Resume Examples & Samples

  • Bachelor’s Degree required, or an equivalent combined experience/education in the areas of: Clinical or Computer Science, Information Technology, Project Management
  • Knowledge and experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare IT, Patient Monitoring)
  • Certification in Project Management preferred (PMP or Masters Certificate in Project Management)
  • Excellent Organization skills
  • LEAN Certification is helpful
  • Excellent communication both verbally and in writing, in local language as well as English
  • Ability to demonstrate effective influential leadership across all project resources/stakeholders
  • Ability to effectively negotiate
97

Customer Project Manager Resume Examples & Samples

  • High customer focus with weekly and often daily engagement with customers on multiple projects
  • Initiate, plan, execute and evaluate customer projects, managing cross functional teams and stakeholders
  • Be responsible for the quality of all deliverables of the project, including but not limited to the choices and options concerning the scoping, planning and framework of the deliverables (in cooperation with the team)
  • Ensure quality of all deliverables from the project team are in line with UL’s high standards
  • Ensure projects are delivered on time and achieve excellent customer satisfaction
  • Provide timely updates to stakeholders concerning the progress of projects and deliverables
  • Manage risks and lessons learned for the business, and contribute to continuous improvement
  • Keep up-to-date on the latest standards in the payment transaction industry and the requirements of applicable schemes and accreditation bodies
  • Degree in relevant domain like, Computer Science, Electronics, Physics, or Mathematics
  • Experience of managing customers essential
  • Five or more years of relevant experience in technical project management
  • Formal project management training desirable, one of : Prince2, PMP, PMQ(APMP)
  • Strong ability to determine a clear framework with regards to planning and communicate delivery expectations to the customers and the team
  • Can work on multiple projects in parallel, and is able to seamlessly adapt to change
  • Familiarity with payments (security) standards desirable
  • Candidates with experience in Quality & Security procedures including but not limited to ISO 17025, 27001 and 9001 will be highly regarded
  • Demonstrate aptitude and high potential as a fast learner with a flexible mindset
  • Ability and flexibility to travel internationally if required (up to 30% of your time in peak times)
  • Lead while being a team player and team motivator, and add to the social capital of our organization
98

Customer Project Manager Stage Resume Examples & Samples

  • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust, ensure project progress arranging meetings & customer events
  • 10+ years of RAN Network Site Build experience
  • 5 -7 years Site Development project management experience
  • 10 years Site Acquisition and Site Development experience
99

Customer Project Manager Resume Examples & Samples

  • 1) Support Sales/Proposal and built a positive relationship with the Clients / Vendors
  • 2) Lead the Engineering team for the complete proposal estimates/Solutions/Responses until the award of the contract
  • 3) Supervises, directs and motivates the Project Team during planning, estimating, design, installation, start-up, commissioning, turnover and warranty of assigned projects
  • 4) Manages the development of project plans in advance of project activity assuring effective execution by the Project Team
  • 5) Utilizes financial and monthly forecasting PMO tools(company) and works with other team members to monitor, manage and control the project costs
  • 6) Ensures customer satisfaction during and at final project completion
  • 7) Ready to take up the Project management for a LSTK type of contract with construction scope included in the project
  • 8) Develops and updates project implementation plans, coordinating resources to mobilize of our work is timely and cost effective installation and completion of assigned projects or tasks
  • 9) Proactively evaluates potential problems on the job and initiates action to limit negative outcomes
  • 10) Pursues and estimate Change Orders for equitable adjustments to contracts
  • 1) A minimum Bachelor Degree in Electrical/ Electronics/ Control Instrumentation engineering
  • 2) PMI certification (PMP) is prepared
  • 3) Minimum of 10 to 12 years of experience in the Control Automation systems, preferably, DCS, ESD, SCADA and M&I
100

Customer Project Manager Resume Examples & Samples

  • 5+ years experience in Data Center solutions executing the project from P0 to P3
  • Full understanding of Schneider CPP and tools
  • English
  • Autocad
  • Microsoft tools
101

ICT Customer Project Manager Resume Examples & Samples

  • Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily present at customer site, becoming a sort of Ericsson “agent” at customer premise to increase the customer’s trust on Ericsson as a system integrator
  • Able to catch and drive up-sales opportunities
  • Coach the team, to interact with them and to support them for their professional growth, and identify and recognize talents
  • Technical Bachelor
  • Experience in IT, Database, IMS and CS solutions
  • Experience in transformation projects
  • General Financial Acumen
  • PMI is a plus
  • LI-GP1
102

Customer Project Manager Stage Resume Examples & Samples

  • 4 Year college degree or equivalent experience
  • 5 -7 years Radio Access Network (RAN) Site Development project management experience
  • 10 years of RAN Network Site Build experience
103

Customer Project Manager Resume Examples & Samples

  • Lead a cross functional team at every stage of projects to meet all contract deliverables, internal and external
  • Analyze and summarize received contracts and ensure that the contract team fully understands technical requirements, documentation deliverables, terms and conditions for the proper execution of contracts
  • Develop detailed contract schedules and ensure internal stakeholders and customers reach milestones in timely fashion to maintain promised delivery dates
  • Track contract profitability, identify gaps and propose mitigation solutions, including the resolution of customer claims when warranted
  • Identify, report and mitigate contract risks throughout the execution of the contract
  • Ensure that quality requirements are understood, and take the necessary measures to meet them
  • Lead routine cross-functional team meetings to ensure contracts progress in alignment with contract requirements
  • Develop detailed project schedules, risk mitigation plans and gives direction to the bid team during the RFP phase
  • Prepare reports for management during follow-up meetings
  • Act as a central point of contact for customers and build positive, long-term relationships
  • Take part in continuous improvement projects within the department
  • Bachelor’s degree in engineering or business administration
  • MBA, an asset
  • 15 to 20 years of total exposure in an engineering/manufacturing environment
  • 5 to 7 years of experience in project or contract management in a large organization
  • Bilingualism (English/French) is essential
  • Ability to lead a team
  • Comprehensive vision and priority setting
  • Efficient time management
  • Knowledge of mechanical and electrical systems, an asset
  • Knowledge of the manufacturing environment
104

Senior Customer Project Manager Resume Examples & Samples

  • Takes ownership for validating the project’s statement of work and contract terms with the customer, including both technical and commercial elements, becomes lead contact for customer for balance of project order. (Project Initiation)
  • Lead the monitor and control of the performance of the customer’s project through its lifecycle. Key activities include task completion verification, project team monitoring, managing the exchange of project updates across the project team members, schedule reporting, issue resolution, and contract administration. (Monitor and Control Project Work)
  • Lead the closeout of the customer’s project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions. (Project Close)
105

Customer Project Manager Resume Examples & Samples

  • Develop the Project Charter ensuring sponsor buy in and sign off
  • Ensure a project plan is prepared and maintained
  • Direct and manage project execution
  • Monitor and control project work
  • Manage all change requests and integrate approved ones into the project plan
  • Finalise all activities to formerly close the project or phase
  • Project Scope Management
  • Delivering the agreed outcomes required from the project
  • Conduct stakeholder analysis, define and manage customer expectations both stated and unstated
  • Liaise with the business units for project inputs and regularly report to the sponsor
  • Clarify details of contract and manage contract variations
  • Manage any changes to scope using an appropriate change process
  • Seek and manage opportunities to upsell
  • Ensure acceptance of project deliverables by stakeholder/customer/sponsor
  • Achieve customer deadlines
  • Use a formal process to estimate times for all activities, sequence them and then prepare the schedule
  • Control performance to meet the deliverables according to the schedule
  • Plan, allocate and manage budgets using appropriate company tools
  • Anticipate and give forewarning of any deviations from budget
  • Control the budget within the limits of the project tolerances approved by the project sponsor
  • Seek approval from the sponsor for any anticipated expenditure above the project budget
  • Establish and plan quality requirements with customer and manage project to ensure compliance
  • Employ effective corrective action techniques where required
  • Use project health checks, reviews, audits and customer satisfaction surveys as a way of objectively monitoring project performance and quality
  • Project Human Resources Management
  • Actively promote team effectiveness, morale, motivation and productivity
  • Ensure the team buys in to the goals of the project and they are willing to extend themselves to meet the objectives
  • Support competence development of team and of other staff (if applicable)
  • Manage the interface between internal resouces and the customer
  • Actively manage stakeholders utilising appropriate techniques
  • Implement a project communication strategy to inform all stakeholders and provide regular reports
  • Provide market information as to future business opportunities (if applicable)
  • Implement an effective risk management process for the project ensuring the team are fully engaged
  • Mitigate, deflect or avoid risk threats whilst seeking to maximise risk opportunities
  • Project Procurement Management
  • Generate procurement planning documentation for the project
  • Work within the procurement management processes defined for standard ordering and subcontracting
  • Manage third party suppliers as appropriate
106

Customer Project Manager / Programme Manager Resume Examples & Samples

  • Handle customer and partner engagement: manage customer relationship across various levels including customer senior management, building confidence and trust, ensure project progress arranging meetings and customer events
  • You will be responsible for e2e engagement from pre-sales stage to delivery for Project/contract Scope
  • Education: B.E./ B.Tech in Electronics / Telecom, PMP / Prince 2
  • Min years of experience : 12-22 years
  • Domain experience: IP, PaCo, VoLTE, IMS domain
  • Financial Acumen & Analysis Skills
  • Leading & supervising
  • Stakeholder Management (Internal as well external)
107

Customer Project Manager Resume Examples & Samples

  • Understand Project Financial and Project Key Performance Indicator in order complete projects in a timely and cost effective manner
  • 7 to 10 years Experienced in the telecommunication project handling end to end project within 2G, 3G, 4G include presales activity
  • Having a strong Leadership
  • MBA Graduated Preference
108

Customer Project Manager Resume Examples & Samples

  • Convert scope to Project Plan/Schedule managing requirements and deliverables to meet or exceed time and budget
  • Create and lead Project Plan/Schedule
  • Identify and manage risk and issues
  • Manage across multiple disciplines and management levels
  • Provide innovative solutions to complex and critically sensitive issues affecting multiple disciplines and work groups
  • Serve as organization spokesperson on specialized projects or programs
  • Integrate advanced project management technology, theories, or techniques that have a significant continued impact across disciplines and business units
  • Champion large projects that effect the company's long-range goals and objectives
  • 7 years of experience in project management or in like roles/businesses
  • In-depth and comprehensive understanding of the critical business success factors
  • Demonstrates an in-depth knowledge of key Services’ operational policies, processes, and methodologies applicable to project management
  • PMP Certification or CPMP a plus
  • Experience managing 3rd Parties
  • Experience managing 3 to 5 software/application development projects simultaneously preferred
  • Extensive experience with Microsoft Project (or like tool) for managing projects required. PPM experience preferred
  • Experience managing Healthcare and/or state government projects is a plus
  • First Level University degree required. Advanced University degree preferred
109

Customer Project Manager Resume Examples & Samples

  • GDC PM assigns FM to conduct Pre-Con walk via email and/or IFM WO
  • GDC PM submits Pre-Con WO to GC market PM via email and/or IFM WO
  • GDC PM and NAM Market PM receive IFM generated emails for approval of Pre-Con requests
  • GDC PM reviews the Pre-Con report and accepts or rejects it based on clearly defined criteria or if clarification is needed, after consulting with the NAM Market PM. The NAM Market PM determines if site deployment can proceed without the additional items and/or whether other alternatives acceptable to TM-US are available to move forward
  • NAM Market PM and/or Change Manager inform GDC PM as required that the Account team has been engaged to escalate/resolve issues related to optional CR's that could be deemed non-critical
  • GDC PM and NAM Market PM are system-notified when IFM submits the Pre-Con report for second-level approval - TM US
  • GDC PM monitors, daily, the mass upload from IFM to update the Pre-Con submission date to TMO MS in IPM
  • When the Pre-Con is not accepted, the GDC PM and NAM Market PM receive IFM generated emails indicating that Pre-Cons are rejected
  • GDC PM must coordinate with the GCs to make the appropriate changes and must re-submit the revised Pre-Con report for approval again
  • The GDC PM must consult the NAM Market PM if there is no agreement on the Pre-Con report. The NTP will be rejected and TM-US will be given the option to resubmit the NTP or to remove the site from the site list
  • GDC PM consults with the NAM Market PM and sends an email to Central Operations to reject NTPs as required
  • For sellable CR’s, the NAM Market PM informs the GDC PM on way forward
  • For sellable CRs, the GDC PM is informed by the NAM Market PM and/or Change Manager to engage the Account team as required in order to escalate or resolve the issue
  • If NAM Market PM decides to perform FOC work, NAM Market PM secures proper LOA approval and informs GDC PM
  • The CM audits unaccepted CR WP’s based on original scope acceptances to ensure timely billing of all CR’s and informs the GDC PM and NAM Market PM
  • After Customer Acceptance, the CM will ask the NAM Market PM for Internal acceptance of the CR WP, twice weekly, and inform GDC PM
  • When additional work is required due to the Supplier’s lack of quality, the GDC PM must request the supplier that completed the work to rectify the quality issue free of charge. The GDC PM must reject any CR initiated by the supplier that is due to the non-quality of said supplier
  • If the Supplier refuses to rectify their work, the GDC PM consults with the NAM Market PM to select a new supplier to perform the work. The new Supplier triggers a CR through the standard CR process. The CR Manager sets the CR liability to the initial Supplier when authorizing the CR in order to provide visibility to the potential duplicate costs incurred
  • GDC PM checks site for accurate SBP SPO issued in IPM
  • If SBP SPO is not available or incorrect, GDC PM must coordinate with the NAM Market PM to rectify SBP SPO deficiency
  • If SBP SPO is available, GDC PM schedules material pick-up
  • GDC PM schedules Installation Services at the request of the NAM market PM
  • GDC PM records Installation Start actual in daily tracker
  • The NAM Market PM engages TM US for pre-approval of sellable CR's and informs GDC PM
  • GDC PM and NAM Market PM receive SCR Request emails from the GC. The NAM Market PM sends them to TM-US for approval. Check with CM team
  • The GDC PM receives SCR approval emails and forwards them back to the corresponding GC for inclusion in the SCR request through IPM. Check with CM team
  • GDC PM and NAM Market PM receive notification of that indicate Installation Complete and GDC PM will update market tracker accordingly
  • GDC PM receives confirmation from TM-US that the AAV NI work is complete and the site is ready for C&I
  • The GDC PM, upon instruction from the NAM Market PM will schedule the GC via IFM WO to complete the C&I scope and the GDC PM will then send the Go/No Go email
  • GDC PM ensures the C&I checklist is complete by C&I technician
  • GDC PM receives discrepancy reports and advises on the needed corrective actions
110

Customer Project Manager Resume Examples & Samples

  • Education: Bachelor or Master’s degree in technical sciences
  • Years of experience: min 7 years in IT solutions development/delivery, min 5 years as a manager/team lead
  • Experience of managing SW development process
  • Experience of managing geographically distributed teams
  • Domain experience: Telecom BSS/OSS
  • Programming languages: Java, Python
  • Project management: PMBOK
  • Agile development: Scrum
  • Issues tracking: Jira
  • Base knowledge of virtualized infrastructure
  • Operation systems: Linux (Redhat)
  • Databases: NoSQL (Cassandra), SQL (Oracle)
  • Continuous build: Maven, Jenkins
  • Open source platforms and interfaces: Apache (Kafka, Camel, etc), OSGi
111

Customer Project Manager Resume Examples & Samples

  • Education: Bachelor Degree Engineering / Admin with PMI Certification
  • Min years of experience: 8 - 10
  • Domain experience: Contract management, 3rd pp suppliers management experience, Project Sales Process
112

Customer Project Manager Resume Examples & Samples

  • 7+ years experience preferred
  • Diploma to a Bachelor's Degree preferred
  • Prince2Practitioner certification preferred
113

Customer Project Manager Stage Resume Examples & Samples

  • You will have several years of experience managing Telecoms (or equivalent) End to end Network Rollout projects including RF design, site acquisition, civil construction and network integration
  • Build relationships and confidence with internal stakeholders up to and including executive level
  • Develop the business: participate in contract preparation and pre-sales meetings
  • Education: Bachelor Degree or equivalent industry experience
  • Min years of experience: 10 years Industry experience with at least 5 years Project Management
  • Previous experience in the Telecommunications Industry will be viewed favourably however equivalent experience will be accepted
114

Customer Project Manager Resume Examples & Samples

  • Education: MSC of Technical University, preferably Computer Science or Management
  • Min years of experience: 2
  • Domain experience: Cloud, BSS, OSS
115

Customer Project Manager Resume Examples & Samples

  • Customer Management Build up relationship and maintain excellent communication and team build spirit for internal and external customer base
  • Bachelor’s Degree in Engineering Discipline
  • 7+ years of related professional experience
  • Hydraulics/Mechatronics Experience
  • 10 years + Automotive Powertrain experience
  • 3+ Years of experience with GM Programs
  • No visa sponsorship or relocation assistance will be provided for this role
116

Customer Project Manager Resume Examples & Samples

  • Professional Project Management Qualification (PMP, PQ etc.)
  • Strong communication skills and a proven ability to lead and manage clients and teams
  • Valid driving licence is essential
  • Experience in resolution of contractual disputes
  • Have commercial and contractual experience in order to understand the project deliverable objectives, ensuring that the project delivered in line with contractual obligations
  • You will ideally have a strong background in building services either in mechanical or electrical or construction and will have a proven track record working on the design through execution of a variety of projects
  • Previous experience on healthcare projects is an advantage
117

Customer Project Manager Resume Examples & Samples

  • Manage new and existing customer installations, working cross functionally to deliver defined services in the agreed upon timeframe and according to customer expectations
  • Develop project schedules and plans, implement projects according to these plans through to completion
  • Communicate timely, clear updates, risk assessment and issue resolutions to customers
  • Proactively identify project risks and develop risk mitigation strategies to keep projects on schedule
  • Manage internal stakeholder teams, often with multi-regional members, and holding them accountable for task completion
  • Own and resolve standard and non-standard customer requests and issues related to their project
  • Achieve high customer satisfaction on projects measured via customer surveys and other methodology
  • Conduct regularly scheduled customer meetings and internal stakeholder meetings
  • Demonstrate proper and prescribed use of Equinix systems, tools and processes (e.g. case management, ticketing system, etc.)
  • Demonstrate of a high level of technical knowledge of data centers and customer requirements therein
  • Develop and maintain an expertise on Equinix products and services
  • Highly organized, with attention to detail and a dedication to resolving issues
  • Collaborative personality and able to build strong personal relationships
  • Able to plan, manage and complete projects independently
  • Technical knowledge and an understanding of the technical service industry
  • Calm and effective under pressure. Able to remain professional in high stress situations
  • Requires judgment and problem solving skills
  • Excellent written and verbal English communication skills are essential
  • Proven experience in a similar position
  • Prince2 Practitioner certification preferred
118

Customer Project Manager Resume Examples & Samples

  • Project and/or Process Experience in product development
  • Experience with Engineering Development Cycle
  • Customer communication experience during projects
  • Experience in Electric Brake Sysytem product engineering is preferred
  • English and Japanese language capability required
119

Customer Project Manager Resume Examples & Samples

  • Education: Bachelor or higher
  • Years of experience: 4 years or more
  • Certification: PMP or other project management certification would be a plus