Communications Analyst Resume Samples

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W Price
6115 Colleen Keys
San Francisco
+1 (555) 942 7740
6115 Colleen Keys
San Francisco
p +1 (555) 942 7740
Experience Experience
Chicago, IL
Communications Analyst
Chicago, IL
Walsh, Braun and West
Chicago, IL
Communications Analyst
  • Assist in creating, coordinating and executing effective communication programs to improve the CSC Delivery Network organizational awareness across Citi
  • Instigate remote network management activities to minimise the effect on service of any network failure
  • Provide analysis of all events reported via Network Management Systems
  • Continuously trains in and applies established Business Risk Intelligence standards, and supports the Global Security organization’s notification process
  • Develop communication strategies and execute them to ensure organizational initiatives and projects are successfully communicated to employees and stakeholders
  • Provide 2nd and 3rd Line Support to the Fault Management Centre
  • Perform data entry into various data systems and management information systems to update and maintain a current status. Retrieve status reports from databases
Chicago, IL
IT Communications Analyst
Chicago, IL
Chicago, IL
IT Communications Analyst
  • Supports converged technologies including, but not limited to IP Telephony, VoIP, Unified Messaging, SIP, CTI and developing technologies
  • Provides quality assurance and testing of transmission mediums, infrastructure components, and advance toll free number routing
  • Keeps an organized and accurate record of all network regions, dial plans, advance toll free number routing and associated numbering schemes
  • Participates in telecommunications planning and provides input on the selection of hardware, systems, and utilities
  • Plans projects, establishes timelines and completes cost analysis, including vendor comparisons
  • Provide updates during major incidents until restoration
  • Supervisor, Client Computing
Phoenix, AZ
Senior Communications Analyst
Phoenix, AZ
Goodwin Inc
Phoenix, AZ
Senior Communications Analyst
  • Coordinating/executing/reviewing print programming, email & web content updates
  • Providing extensive Annual Enrollment communications support
  • Participating in department initiatives
  • Providing production support (print and content issue resolution)
  • Tracking versions of client content as assigned
  • Creating and/or customizing template content
  • Reviewing and implementing updates to third party print vendor inventory
Education Education
Bachelor’s Degree in Related Field Preferred
Bachelor’s Degree in Related Field Preferred
Emory University
Bachelor’s Degree in Related Field Preferred
Skills Skills
  • Strong technical aptitude, attention to detail, ability to problem-solve, and learn processes and technology quickly. Able to teach yourself new skills
  • Strong organizational skills, attention to detail, and ability to prioritize a varied workload with multiple stakeholders
  • Highly organized with an effortless ability to juggle several tasks at once while being detail-oriented
  • Strong ability to think strategically and implement tactically without losing attention to detail
  • An ability to recruit for and understand the “softer side” of what makes a person a good fit for a particular research effort
  • Strong written/verbal communication and presentation skills, with the ability to develop and execute communication plans at all levels of the organization
  • Demonstrate strong interpersonal and relationship building skills with the ability to interact productively with all levels within the organization
  • Strong attention to detail
  • Strong organizational skills and accountability for role and responsibilities
  • Experience and knowledge of basic change management principles
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15 Communications Analyst resume templates


Client Communications Analyst Resume Examples & Samples

  • The Client Communications Analyst will produce coherent, concise investment commentaries on the global equity and fixed income asset classes. This will involve analysing complex data, liaising closely with the Portfolio Managers and Analysts in the Investment Management team and keeping up-to-date with news of what is happening in the markets and Russell funds for which they are responsible. They will be the point of contact for designated asset classes and will be asked to produce reports, marketing materials and communications on other asset classes from time to time
  • Take responsibility for other regular investment content relating to his/her asset class that is included in Russell's regular or ad hoc investment communications and write ad hoc pieces about markets and other significant events on request. Contribute to new business initiatives when required, such as creating new marketing materials for Fund launches. The role also requires some writing for press articles
  • Development of new, and maintenance of existing, institutional product sales collateral (factsheets, slides). Working closely with the web production team and sales teams to insure effective distribution of collateral to end-clients
  • Assist in building & maintaining strong relationships with key external stakeholders in the Investment Management team, marketing professionals, client service teams and sales. Attend regular investment meetings and communicate themes for sales and reporting purposes
  • Evidence of some financial writing in previous roles or higher education
  • Proven understanding of investment funds, financial products and the global economic environment
  • Excellent research skills and ability to interpret statistical information to support written statements
  • Effective interpersonal skills, proficiency at prioritization, proven experience with managing multiple tasks simultaneously, and the ability to operate under scheduled deadlines
  • A team player with proven ability to build strong and productive relationships – adaptable, reliable with a strong ‘can do attitude&#8217
  • Self starter and passionate. An enthusiastic attitude to his/her work
  • Educated to degree level, preferably in business, communications, economics or similar discipline
  • Knowledge of business desktop applications (i.e. Microsoft Word, Excel, PowerPoint, Windows, Bloomberg etc.) and the willingness to learn new skills on additional applications unique to Russell
  • Educated to degree level or equivalent, preferably in business, finance, communications, economics or similar discipline

Communications Analyst, Commercial Banking Resume Examples & Samples

  • Provide daily tactical support of the projects and programs led by the Commercial Banking Communications team
  • Gather information of various types and from different sources, and articulate it in a clear and concise written communication
  • Write emails, feature and top stories for intranet and newsletters, ensuring content is accurate and relevant
  • Gather and analyze metrics for internal communications and provide recommendations for improvements
  • Support the production of newsletters and other internal publications as needed, including writing articles
  • Create surveys as requested for Commercial Banking partners
  • Provide training and guidance to the markets on how to use central communications tools
  • Miscellaneous projects as assigned
  • Bachelors Degree – Journalism, Communications or other relevant degree
  • 1-3 years of marketing or communications experience required
  • Comfortable working with many people around the country in various functions
  • At least two years of experience working with Microsoft applications
  • Ability to organize information in a concise and user-friendly way
  • Ability to multi-task in fast-paced environment

Communications Analyst Resume Examples & Samples

  • 1-3 years minimum of previous communications experience, within a Technology organization preferable
  • Strong written/verbal communication and presentation skills, with the ability to develop and execute communication plans at all levels of the organization
  • Experience with developing, publishing and maintaining content for various communication channels that include presentations, town-halls, email, web, collaboration tools and blogs, websites and newsletters
  • Excellent PC, Presentation, and Technical skills including Microsoft products (Word, Excel, PowerPoint) and working knowledge of web and graphics tools (HTML, JavaScript, Photoshop and SharePoint and Collaboration)
  • Excellent interpersonal and influence skills, experience interacting with senior leaders a plus
  • Must be a customer focused, delivery-oriented person, with the ability to manage multiple projects simultaneously, while staying focused on the delivery of desired business outcomes
  • Motivated, self-starter who can independently handle tasks with little oversight
  • Ability to effectively work in a virtual team/environment

Internal Communications Analyst Resume Examples & Samples

  • Drive effective communication of Partner and Partner initiatives throughout Citi Retail Services business, to encourage strong understanding and support for retail partners, customers and their credit programs
  • Work with Chief of Staff, Communications Program Manager other members of the communications team to support broader communications strategy throughout the organization, to include partner education, visibility of key initiatives and connectivity to business goals and culture
  • Coordinate regular retail partner staff meetings (town halls) and visits in Operations Centers, to include managing budget, logistics, presentation materials and event management
  • Promote visibility and participation in Partner recognition programs
  • Support communication of Partner-specific organization announcements, including writing, publishing plans and memos
  • Act as a moderator for business online feedback tool, ensuring ideas receive timely responses and are socialized, prioritized and recognized
  • Work with business and business communications to develop and implement communication/visibility for new Partner product value proposition announcements and activities
  • Provide communications guidance and support for targeted projects and programs within the business Operations functions as assigned
  • Maintain Partner operations intranet website
  • Help support remarkable culture focused on clients through partner and customer immersion efforts, including development/ongoing cadence of videos and maintenance of partner branded materials in the Operations centers
  • Local Operations site communications support as required
  • 3-5 years business experience
  • Strong written and verbal communication skills with ability to work both collaboratively and autonomously in a fast-paced environment
  • Ability to effectively communicate and collaborate across multiple teams
  • Organizational and project management experience
  • Strong analytical and cognitive skills
  • Ability to work well in a fast-paced, team-oriented, environment
  • Proficiency in MS Office products
  • Familiarity with delivering information via intra/internet channels; photo/journalism
  • Candidate must possess strong organizational and time management skills

HR Communications Analyst Resume Examples & Samples

  • Develop and distribute weekly newsletter to HR colleagues globally
  • Write articles for the company intranet
  • Assist with various projects/initiatives, including developing and distributing clear and effective communications leveraging multiple communication channels (e.g., email, web, digital signage)
  • Assist in preparing metrics reporting
  • Assist with keeping HR intranet content current
  • Assist in planning and implementing town halls and other events
  • Assist with team meetings
  • Manage team communications calendar
  • Follow all firmwide editorial style / branding guidelines
  • Liaise with representatives from legal, tax, technology, corporate communications, media relations, etc. as needed
  • Manage targeted email requests; review, format and send targeted emails on behalf of HR partners
  • Stay informed and maintain ongoing awareness of business and team priorities by attending team meetings and seeking out other learning opportunities
  • 4 Year Degree (BA or BS) preferably in Marketing, Communications, Journalism, English or other related business discipline
  • 1-3 years communications and/or marketing experience, preferably in a financial services environment
  • Work well under pressure and meet deadlines
  • Proactive learner with great attention to detail
  • Ability to be flexible with work hours and work well in a continuously changing environment
  • Strong focus on internal client needs
  • Confidence using technology (including Microsoft Office suite)

Corp Communications Analyst Resume Examples & Samples

  • Bachelor’s degree and 3+ years work experience in financial services industry
  • Master of Business Administration and 2-3 years of experience in financial services industry
  • Basic understanding of the financial services industry. Prior experience in the industry a plus
  • Knowledge of online searching techniques and search engines
  • Experience working with news aggregators, online databases, social media, RSS and other Internet-based information tools and applications
  • Solid knowledge of Microsoft Office and SharePoint
  • Experience working with a global workforce
  • Excellent communication skills. Fluent in English, both verbal and writing
  • Proficient in Outlook, Word, Excel, Access and SharePoint
  • Ability to work both as a part of a global team and independently without close supervision
  • Ability to learn fast and adapt to change
  • Ability to build relationships with employees at all levels
  • Ability to update procedures

Senior Communications Analyst Resume Examples & Samples

  • Create and manage implementation of communications plans and activities for change, human resources, business-level, procedural, policy and regulatory communications
  • Develop effective, targeted multi-media messages that meet communication plan objectives, and manage projects through completion and evaluation phases
  • Provide communication consultation, expertise and support for business-level or department-wide initiatives
  • Site activities, employee councils and other business-level employee engagement events
  • Pull and manipulate employee data lists for meetings, events and communications
  • Collaborate with senior business leaders and executive communications to incorporate cultural messages into communications plans and materials
  • 10-15 years of related experience
  • BA/BS degree in Communication, English or Journalism or equivalent, is preferred, MBA a plus
  • Minimum 5 years experience in Project and Event Management
  • Excellent writing, communication and editing skills. Knowledge of grammar, proofing, publication production and AP style necessary
  • An understanding of how to modify messaging for multi-channel delivery (print, email, digital signage, online, etc.)
  • Strong leadership, presentation and managerial skills
  • Ability to be viewed by senior management as expert in this area
  • Act as gatekeeper to ensure consistent and coordinated flow of communication across Mortgage Banking
  • A wide degree of creativity and latitude is expected
  • Follows process and procedures and makes recommendations on improvements to close gaps, shorten turn times or improve outcomes
  • Ability to handle confidential information in a sensitive manner
  • Candidate will have played a leadership role in change or high visibility projects with significant business transformation deliverables
  • Project and strategic planning background
  • Ability to lead cross-functional teams
  • Demonstrate ability to adapt to a changing environment
  • Strong relationship and influence skills, with ability to gain access to individuals within a wide range of functions in the organization
  • Knowledge of financial industry or mortgage banking industry
  • Proficient in various desktop and internet based applications i.e. Microsoft Project, Excel and Power Point/presentation development
  • Aptitude to quickly learn other systems/software
  • Understanding of existing Mortgage Banking communications platforms and information repositories

Corporate Communications Analyst Resume Examples & Samples

  • Minimum of 3 years professional experience required, communications or PR experience a plus
  • Superb execution and organizational skills; strong attention to detail is a must
  • Ability to manage multiple projects, adhere to deadlines, deliver results and work independently, when needed
  • Proficiency with internal request, procurement and expense systems, as well as with business applications such as Microsoft Office, Adobe, DocPro and PitchPro
  • Previous experience in communications and/or event management is required
  • Prior experience within the firm is a plus

Maximo Communications Analyst Resume Examples & Samples

  • 2 years of experience with requirements management or data analysis
  • 2+ years of experience with Maximo Version 7 or above and enterprise asset management software
  • Experience in working with government agencies implementing Commercial Off-the-Shelf (COTS) software
  • Experience with large scale transformation projects
  • Experience with developing strategic communications for COTS implementation
  • Experience with training development and delivery for COTS product
  • Experience with Adobe Photoshop or similar software
  • BA or BS degree in Business, Public Affairs, or a communications related field

Satellite Communications Analyst, Senior Resume Examples & Samples

  • 5+ years of experience with DoD SATCOM systems, including DoD-owned and commercial systems
  • 5+ years of experience with professional military or civilian work-Experience with Microsoft Office, including Excel, PowerPoint, and Word
  • Knowledge of DoD military force structure
  • Knowledge of DoD military operational plans (OPLANs)
  • Ability to work with one person or present to a group
  • Experience with DoD 5000 documentation on defense acquisition, with specific understanding of materiel solutions analysis, including AoAs and BCAs, and requirements documentation, including ICDs and CDDs
  • Experience in working with DoD client, Joint Staff, and Combatant Commands
  • Experience with coding, including basic competency in VBA or MATLAB
  • Knowledge of Advanced EHF, Wideband Global SATCOM (WGS), Mobile User Objective System (MUOS), and commercial SATCOM, including knowledge of the associated terminals and terminal fielding plans as given in the National Security SATCOM System Synchronization Roadmap (NS4R)
  • Possession of excellent oral and written communications skills for working with one person or presenting to a group
  • BA or BS degree in an engineering, technology, or mathematics related field

Human Capital & Communications Analyst Resume Examples & Samples

  • 1-3 years of human resources and/ or communications experience
  • Strong communication skills across various levels of the organization
  • Team player but must have the ability to work independently and meet strict timelines
  • Ability to assimilate ambiguous and changing information
  • Excellent interpersonal skills and the desire to interact with people at different levels throughout the day through multiple mediums
  • Outstanding verbal and written communication skills, in Spanish, English and Portuguese
  • Ability to manage numerous priorities and multiple deliverables
  • Ability to analyze and escalate problems
  • Quality orientation/initiative/creativity and attention to detail
  • Strong Service Attitude

Senior Communications Analyst Resume Examples & Samples

  • Develop and implement an overarching Communications strategy to support successful execution of the Markets Conduct programme
  • Management of the central SharePoint site and development of high quality communications content
  • Represent Markets Conduct Communications at Programme Management level governance meetings
  • Define quantitative and qualitative evaluation mechanisms to measure the effectiveness of Markets Conduct communications
  • Collaborate with the wider internal Communications teams across GBM and the Conduct programme to ensure aligned communications
  • Measuring success of all campaigns
  • A proven track record managing the communications for a Regulatory/ Risk and Compliance change programme (proactive and reactive comms)
  • Financial Services industry experience: must have worked in a global bank
  • Experience in a similar role within an Investment Bank and an individual who demonstrates strong analytical thinking and process focus
  • First class personal communication skills
  • Excellent stakeholder management skills up to MD level
  • Strategic yet pragmatic approach to communications
  • Familiar with protocol of programme communications e.g. working to a project plan, reporting on communications workstream progress
  • A strong team player, willing to support wider team initiatives and requirements (not necessarily traditional communications activities per se), in order to contribute to the success of the wider programme
  • A consulting background preferably within a Communications role
  • Experience of strategic communications planning and stakeholder mapping
  • Able to analyse complex problems, distil these into simple issues, communicate these effectively, and propose workable resolutions to the initial problem set
  • SME knowledge with regards to Global Markets and Conduct Regulations
  • Ability to communicate complex technical information in a clear, succinct manner
  • Exposure to departments within Front Office and Compliance will be on a global basis
  • Ability to identify and use the most effective communications channels, including digital

Communications Analyst HR Resume Examples & Samples

  • Analytical, problem solving skills, and technical skills
  • Ability to work individually and collaboratively with others on projects
  • Excellent communicator, easily adaptable, exceptionally organized, have strong presentation skills and have the ability to manage competing priorities
  • Ability to work effectively with internal/external clients, management and staff
  • Solid writing, presenting, organizing and editing skills to write, develop and present marketing and communications materials
  • Microsoft Office skills, customer service, ability to multi-task and strong attention to detail
  • Knowledge of marketing communications materials usually acquired through experience or course work is recommended to create and develop communication materials
  • Knowledge of the HR functions programs, policies, and services usually acquired through experience is required to consult with partners
  • Writes communication materials for products and services which may include internal communications such as broadcast emails to targeted audiences, maintaining content and news articles on our HR Partners intranet site
  • Consults with HR Centers of Expertise to identify and analyze needs. Determines and creates appropriate communication materials to meet client needs
  • Represents HR Function on varies corporate wide communication projects and initiatives
  • Provides oversight by establishing and enforcing standards for HR communications
  • Prepares and presents communication material to HR partners
  • Provides support in coordinating HR Partner meetings including meeting and presentation logistics
  • Responsible for coordinating multiple communication projects. Assists with setting project objectives, determines priorities and timeframes, identifies and resolves problems, and monitors the budget

Corporate Communications Analyst Resume Examples & Samples

  • Assist with the organization of press interviews, relationship lunches/meetings, roundtable briefing sessions, press seminars and other media events in the UK
  • Distribution of daily press clippings
  • Coordinate updates and activity reports for senior management
  • Previous media relations experience, the ideal candidate may have around 2+ years experience in a similar role
  • Strong communications skills, both oral and written
  • Good organisational skills and the ability to manage own workload, set priorities and multi-task
  • An interest in the financial services industry, preferably with experience in investment banking
  • European languages, particularly French, Italian or Spanish, very helpful
  • Experience of social media, video and digital content production in corporate environment helpful-

Customer Communications Analyst Cus W Resume Examples & Samples

  • Oversight and management of output change requests from inception through implementation via workflow platform. Primarily responsible for Forms & Brochures output
  • Monitor output knowledge repository (SEAK), ensuring proper version control of forms and other output
  • Maintain output inventory information
  • Manage output revisions utilizing audit approved processes and standards
  • Oversee functional output reviews with compliance, legal, tax and subject matter experts (SMEs) as required
  • Perform quality review of all output posted internally and externally post launch
  • Serve as lead on initiatives by participating on project teams to identify all impacted output as a result of the project
  • Bachelors degree or equivalent experience managing projects
  • Detail oriented with strong organizational skills and ability to adapt to frequent change
  • Demonstrated strong collaboration skills and ability to navigate well in a matrix organization, including managing multiple priorities
  • Proven experience working independently to implement solutions with necessary parties
  • High Proficiency in the use of Microsoft Office 2007 (Word, Excel, PowerPoint) is desired
  • Exposure to Project work and systems development life cycle is desired

Clinical Communications Analyst Resume Examples & Samples

  • Ability to drive initiatives successfully with little direction
  • Comfortable driving conversations with the goal to gain customer (internal) insights
  • Excellent PC skills (including MS Word, Excel & PowerPoint)
  • Experience in business writing or creative writing desired

Junior Communications Analyst Resume Examples & Samples

  • Communication product development, such as articles, blogs, e-briefs, etc
  • Collaborating with Creative Services on the development of a variety of communication products
  • Tracking multiple communication products on deadlines using Excel spreadsheets, SharePoint, and other tools
  • Media research/tracking and developing/giving pitches
  • Developing and managing a year round editorial calendar
  • Webinar logistics support; experience not necessary, but knowledge of webinars is a plus
  • Meeting support and note-taking during client meetings as needed
  • Bachelor's degree, required (e.g., communications, marketing, public relations, or advertising)
  • Able to multi-task with a high attention to detail independently as well as part of a team
  • Operational understanding of various communication channels (print and broadcast media, social media, media relations)
  • Experience multi-tasking in a matrixed environment
  • Strong analytical, organizational, problem-solving, and decision making skills
  • Responsive to feedback

Citi Service Centre Budapest Communications Analyst Resume Examples & Samples

  • Considerable experience in management interaction
  • Experience in communications
  • 3-5 years of experience in business office functions
  • Advanced proficiency in Microsoft Office products, SharePoint 2007application, social media
  • A strong and resourceful problem solver
  • Strong ability to deal with ambiguity in a high paced and complex organization
  • Ability to handle multiple tasks simultaneously whilst remaining flexible, proactive and efficient
  • Excellent communication skills, both written and verbal with a positive demeanour
  • Able to interface and communicate with executive and senior management across all business functions within Citi
  • Capable of working under pressure and using own initiative with minimal supervision
  • Exceptional organisational and administrative skills
  • Ability to work in a collaborative environment, using initiative and establishing deadlines
  • Aptitude for learning and willingness to develop role where required
  • Demonstrate, through words and behaviours, an in-depth understanding and strong personal commitment to your work
  • Degree level or relevant experience
  • English language proficiency

Communications Analyst Resume Examples & Samples

  • Manage administrative functions for GRC Communications Department
  • Oversee postings for websites both internal and external
  • Manage and track email subscriber lists and analytics
  • Daily management of GRC Communications Email Inbox
  • Assist in layout of all GRC communications (both email and print)
  • Assist with writing and editing for various communication vehicles
  • Email marketing experience
  • Writing/editing background (including web content)
  • Project management; ability to multi-task
  • Work effectively with subject matter experts (including executives)
  • College degree in communications/marketing and/or background in the communications industry

Communications Analyst Resume Examples & Samples

  • Minimum 2 years in a communications, measurement, research or change management field
  • A strong design style, creative design solutions and solid knowledge of development capabilities within the constraints of the Web is required
  • High proficiency in Microsoft Office Applications social media and digital collaboration tools
  • Proficiency in HTML programming language
  • Good Knowledge of graphic development tools
  • Proficiency in online survey tools and utilities such as Survey Monkey and SharePoint
  • Good organizational skills with the ability to handle multiple activities of varying magnitude
  • Ability to articulate business/functional specifications displaying good research and analytical skills
  • Strong writing, editing, interpersonal and presentation skills
  • Solid skills in managing issues, changes and problems
  • Ability to complete tasks independently
  • Ability to take initiative and be proactive in work
  • Ability to work with a variety of stakeholders, including managers and employees at all levels

CDO Communications Analyst Resume Examples & Samples

  • CDO content collection, formatting, distribution and recordkeeping to deliver highest quality output that conforms to CTO and Citi standards
  • Production of Quarterly Town Halls, CDO Monthly Operating Reviews, CDO Partner MORs, Newsletters, etc
  • CDO Lunch & Learn Program including internal and CDO sponsored training and development
  • Drive adoption of CDO standard templates, consistent naming conventions and record keeping practices
  • Serve as backup to CDO Webmaster/Communications POC, maintaining CDO Website, Citi Collaborate, DQPDP, and SharePoint sites
  • Administer access/revocation to SharePoint and department Websites, working with POC content owners
  • Communications experience preferred
  • 2 years banking/finance/operations project experience
  • Content management skills
  • Analytical abilities, ability to gather and analyze data, organize findings
  • Project orientation; ability to prioritize, manage risks and manage to deadlines
  • Team player with excellent interpersonal and oral, writing skills, and ease of interaction with all levels
  • Excellent PC, Presentation skills MS Word, Excel, PowerPoint, and SharePoint, Collaborate experience
  • Working knowledge of web and graphics tools/concepts a plus: HTML, Web editing tools

Citi Service Center Communications Analyst Resume Examples & Samples

  • Assist in creating, coordinating and executing effective communications programs to inform and engage site employees; content includes articles, presentations, town halls, events, web content and maintain a site level events calendar
  • Contact point for site vendors for staff communications including cafeteria, fitness center, health care, day care facility, parking and security
  • Assist in executing national communications programs at the site level
  • Supports Site leadership in protecting and enhancing Citi’s brand and reputation in the community
  • Fluency in English and Spanish. Portuguese is a plus
  • Strong meeting organization and facilitation skills
  • Ability to see the big picture without losing attention to detail
  • Strong Project management skills
  • Advanced proficiency in Microsoft Office products, SharePoint 2007application

ICG O&T Communications Analyst Resume Examples & Samples

  • Provide oversight, content development, and administration of ICG O&T communications
  • Create and gather content to support ICG O&T news vehicles and newsletters
  • Track and technically implement metrics reporting function to effectively communicate readership to senior management
  • Play a key role supporting Senior Management communications and other programs led by ICG O&T CAO Office
  • Contributes to the Communications Plan and content management
  • Minimum of 1-3 years experience in communications or a project manager role
  • Excellent PC and Technical skills – MS Excel (Pivot Tables, VLookup, Macros), Word, Powerpoint, Photoshop, Sharepoint, Dreamweaver, and Collaborate
  • Must be a detail-oriented person with a focus on producing quality deliverables and manage multiple projects simultaneously
  • Must have very strong written/verbal communication and presentation skills and be able to develop and execute communication plans
  • Must have excellent interpersonal and influence skills
  • Collaborates and consistently demonstrates a team orientation

Citi Service Center Communications Analyst Resume Examples & Samples

  • Coordinate site Rewards and Recognition programs
  • Maintain site activity calendar
  • Work with community partners to plan and publicize activities
  • Provide administrative support for SharePoint

Strategy & Reengineering Communications Analyst Resume Examples & Samples

  • Develop and manage internal communications to include generating communications as well as managing the review and distribution of drafted communications
  • Create and manage the communications toolkit to ensure continuity across GIDA
  • Ownership and maintenance of global GIDA distribution lists
  • Establish and implement channel strategy to ensure targeted and effective communications
  • Manage communication platforms – GIDA SharePoint and Collaborate and work with stakeholders to maintain updated and relevant content that supports the communications strategy
  • Administer Citi Surveys as needed and act as a subject matter expert to support reporting requirements
  • Create, coordinate, edit and execute effective communications for GIDA globally, including region and function specific communications, management updates, “internal marketing” to GIDA users, websites, newsletters, etc
  • Liaise closely with key internal and external stakeholders including GIDA Management, GIS partners, Service Delivery leads, Client Relationship teams, Risk & Control and Reengineering
  • Bachelor’s Degree required: Business Administration degree or similar (Operations Management, Management Sciences, Engineering Management, Technology and Management)
  • Minimum of 5+ plus years of professional, diverse experience across the finance industry, functions, and businesses
  • Previous experience in similar roles is preferred
  • Ability to break down communication barriers and influence peers / partners to take action necessary to achieve goals
  • Demonstrated ability to coach and influence peer group in decision making and strategic processes
  • Results-oriented with ability to conceive and execute business/operating plans
  • Proven ability to prioritize business objectives and effectively manage multiple projects through to timely benefit realization
  • Experience in managing interaction across organizations and regions
  • Experience in building and managing relationships across geographies and functions
  • Ability to multi-task, prioritize, and manage multiple projects while meeting all deadlines
  • Strong ability to work independently, handle short timelines, manage conflicting priorities and execute efficiently and effectively
  • Displays a commitment to quality
  • High level of attention to details

Market / Communications Analyst Resume Examples & Samples

  • Work closely with Marketing and Communications teams on assigned projects within each rotation
  • Obtain and maintain global competitive product and price information
  • Assist in budget tracking and help with coordinating product logistics for NPD activities
  • Compile information and statistics on various subjects that affect the marketing or products, industry trends, general economic conditions, and changing buying patterns. Prepare summaries of relevant data for distribution to appropriate managers
  • Develop, analyze, and maintain statistics obtained from trade publications, government reports, competitive price sheets, visits to distributors and trade shows, etc. showing trends and conditions based on sales
  • Maintain awareness of legislation, trade group agreements, federal, state and local codes, etc. that may affect marketing of products
  • Attend seminars, professional organization meetings, trade shows, etc. to keep abreast of new marketing and communications concepts
  • Communicate the client’s goals and represent the client’s interests to the team
  • Lead the planning brief process with the client; ensuring thoughtful and complete project planning
  • Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
  • Assist in coordinating, directing, and monitoring creative work performed by external advertising agencies and other vendors
  • Demonstrate appropriate level of competency in the following areas: Build Trust, Drive Continuous Improvement, Set High Standards of Performance, Leadership, Teamwork, Communication, Business Acumen, Management of Self, Management/Development of Others, and Focus on the End Customer
  • For new graduates, prior internships and/or Co-op experience is required. One to three years Marketing and/or Communications experience is preferred with progressively more responsibility and a track record of results

Communications Analyst Resume Examples & Samples

  • Write, edit and proofread copy for promotional communications; including but not limited to sales sheets, case studies, presentations, info-graphics and advertising in related trade publications
  • Create compelling, creative content that captures the target audience’s attention and influences action
  • Collaborate in content conception, creation, promotion, and measurement, working with various internal teams and external third-party resources
  • Uses data to measure, track, and refine communications programs
  • Deliver a high volume of materials in a timely and efficient manner
  • Research and analyze the market space, product trends and conduct competitor analysis
  • Refine brand voice and tone, contribute to overall brand strategy, messaging and positioning
  • Stays current on industry trends, competitors and overall marketing communications best practices to recommend and execute new and effective marketing communications programs, as well as internal process improvements
  • Strong attention to detail, self-motivated, results orientated, with strong multitasking and project management skills
  • Excellent oral, written, communication and interpersonal skills
  • Strong editing/proofing skills, along with excellent analytical, quantitative and problem solving skills
  • Prior creation of customer email and digital messages
  • Passionate about marketing communications and the customer
  • Ability to translate business strategies into customer-centric messages
  • Solid understanding of digital marketing strategy and tactics
  • Experience in creative and graphic design abilities
  • Intermediate to advanced skills in MS Office Suite; familiarity with Adobe software (InDesign, Photoshop, Illustrator, etc.) are a plus

Communications Analyst Resume Examples & Samples

  • Experience with Cisco Unity Connection (version 8.6 or higher)
  • Experience with importing subscribers from integrated LDAP
  • Unity mailbox administration experience
  • Experience wit creation of Call Handlers and Interview Handlers (NICE TO HAVE)
  • Experience with use of Bulk Administration tool to import and update telephones, users, and directory numbers
  • Knowledge of administration of Cisco IP Telephones and features
  • Knowledge of Administration of analog service on Voice Gateways
  • Experience with Creation of CTI Route Points

Communications Analyst Resume Examples & Samples

  • Develop and implement effective marketing communication and/or channel strategies which extend our CE&A capability and serve as best practices for broad utilization
  • Lead team initiatives aimed at building and executing strong plan communications materials
  • Assist in managing team expenses to budget and contributing to the overall financial accountability and responsibility of the broader Institutional Marketing Strategy Team
  • Manage agency and other external vendor relationships
  • Analyze and report on the effectiveness of marketing initiatives and communicate to internal business partners as well as leverage those results to improve future campaigns
  • Work closely with key partners who support the institutional relationship
  • Manage expenses for assigned book of business
  • Excellent interpersonal, written and verbal presentation skills
  • Demonstrated relationship management skills
  • Agency management experience
  • Ability to work in team settings as well as independently
  • Knowledge of retirement products and other financial products and services
  • 3+ years marketing experience in financial services
  • Bachelors in marketing, communications, or related field
  • Solid marketing and analytical skills
  • Retirement industry experience a plus

Senior Communications Analyst Resume Examples & Samples

  • Developing and updating content for automated personalized communications (e.g., forms, worksheets, confirms), emails and web
  • Reviewing and updating business requirements documents (BRDs)
  • Creating print communications, emails and web to support business processes
  • Assisting in the definition, development and review of project plans, technical specifications, and test plans
  • Updating client specific style guide to reflect provisions
  • Creating and/or customizing template content
  • Reviewing/editing content for clarity & accuracy and for adherence to the style guide
  • Coordinating/executing/reviewing print programming, email & web content updates
  • Assisting internal resources with fulfillment/online content specification inquiries
  • Managing inventory and coordinating with third party print vendor
  • Providing production support (print and content issue resolution)
  • Reviewing and implementing updates to third party print vendor inventory
  • Tracking versions of client content as assigned
  • Monitoring/managing client and internal escalations with respect to Communication deliverables
  • Attending client and internal meetings
  • Providing extensive Annual Enrollment communications support
  • Assisting in the training and development of new staff
  • Participating in department initiatives
  • Assists with the planning, writing, artistic design and implementation of internal and external presentations on services, marketing materials and management communications
  • May perform one or more of the following duties: Develops and writes publications such as newsletters, sales collateral, advertisements, broadcast email bulletins, manuals, etc for print and websites
  • Assists with the preparation of annual reports, press releases, writing speeches and creating presentations for executive management
  • Provide support in the development and execution of marketing strategies, messaging, branding, media relations and cultural outreach activities
  • Assists with research and analysis of market trends and industry events
  • Minimum of 4 years’ experience in a Benefits Outsourcing organization
  • Prior experience with Annual Enrollment
  • MS Word, Excel, PowerPoint - advanced
  • SQL – preferred
  • Mainframe – preferred
  • Strong client management experience and relationship building/interpersonal skills
  • Superlative project management skills; oral and written communication skills
  • Ability to articulate and translate complex concepts into clear, concise communications

Internal Communications Analyst Latam Resume Examples & Samples

  • Write and edit employee communications for various internal print and electronic publications (i.e., The Note, Progress Portal stories, webcast presentations, organizational announcements, newsletters, collateral material, etc.)
  • Provide editorial support, including research, inquiries, correspondence, information requests, fact confirmation, style editing, proofreading, document preparation and obtaining reprint permissions
  • Provide editorial and production support for the publication of internal materials at interdepartmental levels, including global and regional teams
  • Independently creates, designs, edits, and reviews communications prior to release to ensure message consistency and alignment with Citi’s shared responsibilities and corporate branding. Utilize knowledge and operational skills of the appropriate software programs to produce communication materials, including designing slides for meetings utilizing PowerPoint
  • Maintain internal communications channels through a variety of media venues, including print, video, audio, and web-based (intranet)
  • Generates creative and engaging themes for assigned projects, campaigns and copy writing
  • Interface and build relationships with external vendors to handle production and distribution of publications and special projects. Exchanges potentially complex/sensitive information
  • Uses audio, visual, video, social and other media proficiently and creatively to tell a story
  • Reviews and analyzes data to measure effectiveness, impact and engagement of communications programs and special projects
  • Deals with variable communications issues with potentially broader business impact. Apply professional judgment and analytical thinking when interpreting data and results
  • Coordinates multiple priorities utilizing strong organizational, analytical and leadership skills
  • Maintains a strong knowledge base of programs and issues within the non-profit community to ensure responsiveness of the business to these needs
  • Partners with senior staff in the execution of internal communications activities (e.g. data analysis, fact-checking, drafting documents, tracking participation of program/initiatives, etc.)
  • Supports special communications projects and special events (town halls, leadership meetings, local employee events, etc.)
  • Bachelor’s Degree in Communications, Journalism, Public Relations or a related field
  • 3-5 years of communications professional experience
  • Strong written, verbal and communications skills in English and Spanish
  • Excellent journalism, which should include writing, reporting, editing and communicating in both electronic and print media
  • Ability to work in a constantly changing corporate environment, independently as well as on a team, and interact with all levels of management in a professional and positive manner
  • Ability to translate complicated concepts into common language
  • Ability to manage time efficiently, work on multiple projects and meet tight deadlines
  • Demonstrated track record of successful, proactive communications programs that employ creativity and use a variety of communications channels
  • Experience in traditional and new media
  • Experience with graphic and desktop publishing software (PowerPoint and Adobe Photoshop)

Communications Analyst Resume Examples & Samples

  • Execute internal communications tactics for Risk Management in support of strategic initiatives and other corporate communication requirements such as: HR, etc
  • Manage Risk Management leadership and GRC training plans and curriculum
  • Primary Corporate Communications Liaison for bank-wide activities such as Desktop Initiatives, United Way, Harvest for Hunger, etc
  • Primary contact for unplanned Risk Management specific communication needs (HR, Compliance, Marketing, etc.)
  • Coordinate Risk Management Town hall meetings
  • Participate on cross-functional teams to provide support for internal conferences and/or networking events
  • Support the production and distribution of the quarterly Risk Management Newsletter. (Compile content from contributing authors; compose other articles/content; proofread; ensure production deadlines are met)
  • Manage the Risk Management Home Page by working on site content and enhancements/improvements. Also, work with Business Leaders to develop dynamic content (blog-type content)
  • Provide support for Board reporting, Regulatory presentations, and other presentation decks as needed by CERO and CRO
  • Bachelor Degree in communications/journalism or marketing; MBA a plus
  • Minimum of 5 – 10 years experience in journalism or marketing communications related role; financial services focus preferred
  • Demonstrated experience executing multifunctional projects
  • Strong analytical and conceptual skills; ability to see the “big picture”
  • Knowledge of Adobe InDesign & Photoshop a plus

Communications Analyst Internal Audit Resume Examples & Samples

  • 1) Effectively delivering key strategic messaging to over 1,800 Internal Audit employees around the globe
  • 2) Driving a global VOE strategy for the Internal Audit function, supporting the IA Global VOE Council in executing key strategic initiatives both globally and locally
  • 3) Executing a global external marketing and communications program to position Citi Internal Audit as a thought leader and employer of choice in the industry
  • Maintain IA Intranet site – the “face” of IA to IA employees and Citi employees –updating the site daily with the latest information including Management Announcements, IA Campaigns, News Announcements, Town Halls and Team pages. Coding is key, as well as owning the creative to ensure the site is kept fresh and engaging for employees and aligns with Citi Branding
  • Maintain the IA Knowledge Management platform (SharePoint) – maintaining and revamping existing sites and creating new sites as needed, including creative layout and writing copy, focusing on delivering the best user experience for effective and efficient information sharing
  • Manage the Team Site Program for our auditors; create new team sites on a daily basis, provide support to all team site content owners, ensure the proper closure of all retired sites and manage quarterly IA knowledge management inventory checks and storage quota limitations
  • Oversee IA Knowledge Management Entitlements for global IA Entitlement groups, including giving access to new joiners to the IA Intranet and respective team sites, and control entitlements to confidential information on a site/folder level on sites to ensure control enhancing assurance
  • Provide training and (daily) support for Knowledge Management site owners – teaching new site owners to manage their team sites and respond to any ad hoc queries site owners may have on their sites
  • Manage Monthly Head of Audit Briefings – work with key stakeholders to drive agenda and create content for high impact monthly HoA briefings, including post event follow up
  • IA Mailbox - draft and issue various internal communications working with key stakeholders, including launching Campaigns, HR Communications and Management Announcements
  • Manage Stakeholder Distribution Lists – ensure all IA distribution lists owned by the Communications team are kept up to date as well as other lists such as the Heads of Audit/ Chief Audit Executive list
  • Monthly Communications Reporting – report on key communications metrics to measure success against the annual plan for all communications efforts globally across IA
  • Employee Engagement – develop and execute global employee engagement programs and events to increase “team feeling” across the team globally
  • Global VOE Initiative Support –support the IA Communications team with planning and executing the global action plan crafted from VOE results, with initiatives including Learning & Development, Manager Effectiveness and Ethical Culture
  • Citi Collaborate– develop and execute a Collaborate plan (internal social media platform)
  • Other Projects Management
  • BSc degree in marketing/communications or equivalent area of study
  • Extensive years of experience in marketing/communications/technology
  • Highly motivated, pro-active individual with eagle-eye attention to detail
  • Highly methodical and organized; execution focused with proven track record of timely delivery
  • Thrives under pressure; positive can-do attitude
  • Good programming skills and knowledge of modern HTML/CSS and JavaScript
  • Solid understanding of Dreamweaver and Ipswich
  • Excellent understanding of UX, an eye for creative design and good Photoshop skills
  • Experience in creating and maintaining internal websites
  • Experience in using collaborative meeting software (Adobe Connect and WebEx)
  • Good understanding of how web applications work including security, session management
  • Extensive years of relevant SharePoint development experience
  • Experience supporting SharePoint 2007 and 2010
  • Ability to troubleshoot complex issues in the SharePoint environment
  • SharePoint site administration and web part configuration
  • Understanding of SharePoint web content management and search engine optimization
  • Database proficiencies in MS Access, Excel and XML
  • Experience in creating, modifying, and supporting web based platforms and solutions, experience in automating SharePoint workflow a plus
  • Highly proficient in PowerPoint – ability to create professional grade, highly impactful presentations for senior executives
  • Experience working in global organization/remote location a plus

Business Communications Analyst Resume Examples & Samples

  • 50% of time will be gathering content and helping to develop internal and business partner communications (announcements, newsletters, memos), coordinating communications plans to promote various programs, events, services, and maintaining current communication venues to ensure they adhere to project charter and corporate and ICS branding
  • 20% executing internal online channel strategy (refresh, redesign, maintenance) and coordinating data information flow for various reporting channels
  • 20% assisting in facilitation of various meetings with planning, materials, logistics, and follow up notes
  • 10% identifying opportunities and efficiency innovations for communications and channels
  • BS/BA in Marketing, Communications, PR or other related field
  • Minimum of 3+ years in a professional environment required
  • Demonstrated proficiency in MS Office products and other communication/design applications
  • Experience with online tools and content management including SharePoint – writing, editing, permissions
  • Previous experience in a Communications Associate role or very similar position within a Financial Services industry
  • Highly adaptable, flexible, creative solutioning and demonstrated experience with facilitation of meetings with planning and execution of designing, redesigning or working with various communication channels
  • Strong customer service, interpersonal, organizational and time management skills
  • Able to multi-task and perform in a fast-paced, team oriented environment with high accuracy
  • Excellent oral communications skills - articulate and persuasive one-on-one or in larger group settings
  • Excellent written communication skills as demonstrated by a portfolio of samples
  • Ability to manage multiple working relationships with professionalism
  • Ability to maintain high integrity and confidentiality

CIB Social Media Communications Analyst Resume Examples & Samples

  • Support the J.P. Morgan CIB Communications team in community management across various social media platforms
  • Manage and draft editorial content calendars for social media campaigns and channels
  • Conceive, develop and design visual assets
  • Monitor the mainstream and financial news media discussed on social media platforms such as Twitter, Snapchat and YouTube Maintain an ongoing dialogue with various internal stakeholders to effectively communicate the firm’s business and cultural messages
  • Collaborate with legal, compliance, and controls to mitigate risk and ensure proper governance is in place
  • Understand social media metrics in order to track results and provide recommendations for optimization
  • Demonstrate knowledge of emerging online technologies
  • Organize Quarterly CIB Press highlights
  • Pulling media clips: TV Eyes, Factiva, Bloomberg terminal
  • 1-3 years experience
  • Excellent verbal, written, and interpersonal communication skills
  • Passion for social media, news media and digital marketing
  • An interest in keeping a finger on the pulse of current events in financial and international news
  • Proficiency with Adobe Creative Suite (Photoshop, Illustrator, Flash)
  • Experience with social media monitoring and management tools for publishing, reporting, and social listening (i.e. Sprinklr, Radian6, Hootsuite, Twitter Analytics, Facebook Insights, etc.)
  • Ability to cultivate relationships across lines of business
  • Confidence to pitch fresh ideas, think creatively, and identify and solve problems
  • Team player with enthusiastic attitude. Eager to learn, contribute, and make an impact

Communications Analyst Resume Examples & Samples

  • Hands on experience administering and programming Cisco Unity Connection (version 8.6 or higher)
  • Experience configuring meeting rooms for audio and video conferencing
  • Experience programming telephone and voice mail services
  • Working knowledge of Polycom RMX Video Bridge

Senior Training & Communications Analyst Resume Examples & Samples

  • Create and maintain distribution lists
  • Distribute planned outage communications for SAP, BW, Business Objects Analysis, and the General Business Applications
  • Update Yammer and Backlot with timely and relevant system information
  • Distribute release and enhancement communications
  • Distribute fiscal calendar communications
  • Distribute project communciations
  • Distribute emergency communications (e.g., breaks or unplanned outages) during work hours
  • Attend the weekly call with DTSS and HCL on Wednesdays at 8:30 a.m., PT
  • When time allows update/create online training materials and help
  • Minimum of 10 years work experience with financial or accounting, preferably in a large SAP installation
  • Experience working for large company and within a matrix organization
  • 4 to 6 years of demonstrated high-level professional knowledge and skills in internal communications and/or employee training
  • Excellent verbal and written communication skills including the ability to explain technical concepts in non-technical terms as well as HTML and CSS knowledge
  • Proven experience with training software (for example, Captivate, Camtasia and/or Articulate)
  • Co-own and develop key employee communication channels, responsible for sourcing, creatively developing editorial content for newsletters, intranet, video, social media, and other general communications as required
  • Demonstrated self-starter; able to prepare communication and training materials with minimal input
  • Partner and collaborate with clients in providing communication services and training support ensuring consistency and quality in messaging and execution
  • Proven ability to collaborate, establish relationships, and build credibility with employees and teams, at all levels of an organization
  • Ability to understand and adapt to different audiences and clients, their needs and potential reactions to communications and training
  • Experience with small to medium projects that encompass front of house and back of house finance/accounting communication and training plans
  • Demonstrate multi-tasking skills to manage workload while adhering to deadlines and high quality
  • Passion for and knowledge of new media and emerging technologies to deliver best practice communication and training solutions
  • Experience developing/revising content for various social business platforms
  • Experience acting as a community liaison and participating in online discussions, offering solutions and mediating conversations
  • Able to use social business tools like Yammer, Backlot (Jive) and SharePoint
  • Able to work with video, including screen captures, and webinars via WebEx
  • CPA or CMA license, or equivalent
  • PMP or other professional project management certification
  • Six Sigma certification
  • Member of Association for Training and Development (ATD) and/or International Association of Business Communicators (IABC), or a similar professional organization
  • Experienced in using the Microsoft Office applications (e.g., Word, Excel, PowerPoint, Visio, Project)
  • Experience in using SAP or another ERP
  • Experience in using Business Warehouse, Business Objects and/or Cognos reporting tools
  • Experience using WordPress or other website development tools
  • Ability to demonstrate a strong business acumen
  • Experience implementing financial processes and systems
  • Experience using systems designed to manage issues, changes and testing (e.g. Service Manager, ServiceNow, Rational Team Concert, ALM)
  • Bachelor's Degree, or equivalent work experience - Accounting, Finance, Communications, Organizational Development, Public Relations, Marketing, Education, Instructional Design, Business, Information Technology, or a related field

Senior Technology Communications Analyst Resume Examples & Samples

  • The investment professional will be part of the firm's highly regarded Technology research team
  • This is position is directly responsible for coverage of the Communications and or Telecom subsectors within Technology
  • Will be responsible for generating buy and sell ideas within the sector and working closely with the rest of the team to generate strong positive performance within the Seligman Technology portfolios
  • 10+ years of experience as a dedicated Technology Analyst covering the Communications and or Telecom sectors specifically as a sell side analyst for a large, reputable firm or for a large, institutional asset manager
  • Ability/desire to be part of a team and work within a collegial, collaborative environment
  • Deep understanding of financial statements and the ability to create and maintain detailed financial models
  • Expertise in or significant experience covering the Technology Communication (Services and Equipment) and Telecom sectors
  • Advanced degree in Finance, Economics or Business

Product Development Communications Analyst Resume Examples & Samples

  • Bachelor’s degree (Communications, Graphic Design or Graphic Arts)
  • 1 or more years of experience with presentation design and development skills
  • 1 or more years of experience with SharePoint development

Internal Communications Analyst Resume Examples & Samples

  • Demonstrated experience and success in event management and administrative support for senior executives
  • Superb execution and organizational skills; strong attention to detail is a must, experience drafting and editing business messages is a plus
  • Outstanding interpersonal skills, including ability to interact with executives, as well as partner effectively with administrative assistants and other colleagues across the company

Communications Analyst Resume Examples & Samples

  • Provide strategic analysis to help inform, create and deploy earned media programs
  • Combine disparate data sets to uncover trends that affect Prudentials integrated media strategies
  • Socialize outputs and insights across Prudential
  • Ensure the completeness and accuracy of all data
  • Manage Global Communications relationship with media metrics vendors and programs
  • Relevant corporate or agency internship(s) in a marketing, advertising or public relations/communications department preferred
  • Experience preparing reports using Microsoft Excel, Access and PowerPoint
  • Ability to synthesize sets of data from disparate and unusual sources
  • Highly quantitative and analytical
  • Critical, creative and strategic thinker
  • Clear, concise and confident written, verbal communication and presentation skills
  • Possess a global mindset

Communications Analyst Resume Examples & Samples

  • Directly support global communications for the CSC Delivery Network working closely with the Governance team
  • Assist in creating, coordinating and executing effective communication programs to improve the CSC Delivery Network organizational awareness across Citi
  • Coordinate, plan and lead development areas for the CSC Communication Champion Council, which comprises of communication leads from each site globally
  • Prepare and distribute supporting material for all sites globally as it relates to governance and communications
  • Contact point for site communicators working closely with the CSS communications lead
  • Maintain and develop all relevant distribution lists, email boxes and templates
  • Develop a solid communication plan for the CSC Delivery Network utilizing the most appropriate channels
  • Ensure content feeds are maintained and up to date; create a calendar on the CSC Delivery Network Collaborate page that captures the most important events relevant to CSC employees
  • Create a CSC Delivery Network Digest that contains content from all sites
  • Leverage corporate communication best practices and continue the enforcement of Citi brand standards in all CSC channels
  • Regularly obtain feedback from key stakeholders through Surveys, qualitative (word of mouth), Communications Council feedback and metric reports
  • Maintain a strong understanding of the metrics and drivers with the ability to identify trends and make recommendations
  • Communicate progress toward achieving Best in Class practices across CSC sites
  • Produce regular senior messaging which re-enforces the CSC messages and builds awareness of activities in CSC sites
  • Manage all aspects of CSC communication reporting as it relates to MORs, stakeholder updates and ad –hoc presentations
  • Maintain data and document repository tools such as SharePoint and other web-based applications to enable effective communication and information access control and to reduce email traffic volume
  • Regular interaction with regional teams globally sharing best practices and supporting global strategic development
  • Work in close collaboration with the CSC Global Governance coordinator and assist were applicable on key development areas
  • Working across various functions, geographies and organizational levels proactively support and assist with the advancement of all work streams relevant to the successful accomplishment of the organization’s goals
  • Considerable experience with Cti’s North America Consumer organization
  • 3-5 years experience in project or program management
  • In depth knowledge of Microsoft Office products, with advanced experience using Sharepoint 2010, Excel and Access or similar spreadsheet reporting tools
  • Knowledge of shared services operations and experience working in a virtual environment
  • Demonstrate clear and concise communication skills - both written and verbal
  • Demonstrate strong interpersonal and relationship building skills with the ability to interact productively with all levels within the organization
  • Demonstrate strong analytical and problem-solving skills
  • Superior meeting organization and facilitation skills
  • Strong ability to think strategically and implement tactically without losing attention to detail
  • Degree level and relevant experience

Communications Analyst Resume Examples & Samples

  • Prior experience developing department wide communications and supporting departmental C-suite executives is essential
  • Ideal candidate has extensive experience in an IT budget management environment, preferably federal financial management
  • Candidates must possess strong verbal and written communication skills
  • Must have strong Microsoft Word and PowerPoint skills. Must be familiar building executive presentation decks for senior personnel
  • Familiarity with VA OI&T organization is desirable
  • Bachelor’s Degree from an accredited college or university in a related field

Communications Analyst Resume Examples & Samples

  • In conjunction with the Communications Manager, implement the strategy and editorial plan for communication projects for RAD as well as interdepartmental or corporate-wide initiatives as assigned
  • Conduct interviews with subject matter experts and research technical and business work processes of the RAD-supported systems (e.g., Web CRD, IARD, BrokerCheck, Entitlement, NMLS, etc.) as necessary for the drafting of instructional or informative subject matter related to system updates, enhancements and changes or expansion of related programs
  • Draft and edit RAD Web content on the FINRA Web site including information on the CRD Web pages, Qualifications & Testing/CE Web pages, BrokerCheck and FINRA Entitlement
  • Draft and edit RAD correspondence such as emails, letters, marketing materials, surveys, presentations and publications
  • Serve as the point-of-contact related to IARD communication matters with the RAD Regulatory User Liaison unit, NASAA and the SEC
  • Write/edit information contained on FINRA’s IARD Web Site,, ensuring accuracy and appropriateness of content
  • Write/edit all published information related to IARD and investment advisers
  • Identify and write/edit all information on the daily IARD System Broadcast Messages, ensuring that content is timely and accurate
  • Create professional presentation materials for RAD speakers for conferences and other industry-related venues that adhere to FINRA’s stylistic guidelines by ensuring the formatting and incorporation of branded graphics/design
  • Provide RAD Senior Management with writing, editing and reporting support that may be of a sensitive nature or that require confidentiality and discretion
  • Document communication work processes used within the department as well as interdepartmentally and ensure that procedures follow corporate guidelines and protocols
  • Assist with the planning and execution of department staff events including the screening, selection, and coordination or procurement of products or services with vendors
  • Coordinate and execute department-wide meetings, workshops, receptions, etc., for groups, as assigned
  • Assist with the tracking of expenses, accruals, variances and forecasting for the RAD Communications budget
  • Act as the primary support and backup for the Communications Manager by keeping abreast of, or having a working knowledge of, all communication initiatives and campaigns, special events, conferences, and projects, in order to ensure their continued progression. Ensure that any critical communication issues/items are addressed with the appropriate protocol and that management is kept apprised
  • Provide communications or Web-related consultative services as assigned for special or new business projects
  • Maintain essential skills by attending training
  • Perform any other duties required to the effective operation of the Communications Unit and the RAD Department
  • Bachelor’s degree in Communications, English, Journalism, Mass Media, or equivalent major plus five years of related experience in communications with at least three years of strong researching, interviewing, writing and editing experience
  • Working knowledge of the financial and securities industry and its regulatory policies
  • Intermediate skills, using MS Office Suite applications; particularly Word, PowerPoint, Project and Visio as well as desktop publishing. Some Excel skills also necessary
  • Familiarity with content management systems
  • Demonstrated experience in developing and implementing creative communication solutions
  • Strong analytical, organizational, interpersonal, and communication (verbal and written) skills
  • Ability to work with minimal supervision under tight deadlines and adjust to changing priorities, within established guidelines and procedures
  • Strong collaborative and consultative skills

Junior Communications Analyst Resume Examples & Samples

  • Develop and provide standard and ad hoc reporting to internal NetSpend teams to monitor operational measures and service levels
  • Assist in digital marketing activities
  • Identify opportunities for cost reduction or efficiency gains through operational improvement, technology enhancements & process elimination
  • Data analysis: Provide actionable insights and solutions to support business needs
  • Work with internal teams to provide insight into communication campaigns
  • Assist teams to determine targeting criteria for new campaigns
  • Identify trends and patterns by communication channel related to specific campaigns
  • Document and present analytical methodologies used
  • Interface with NetSpend business owners to validate business requirements, share knowledge, and manage expectations related to changes in policy, process, procedure or requests for analysis
  • Manage small projects to implement identified changes
  • Foster healthy business relationships across all teams, channels, departments and business segments
  • Bachelor degree in Math, Finance, Marketing, MIS or related field
  • Minimum of 1-3 years Analytical, data mining, and similar experience; or 2-3 years related work experience in digital communications
  • Perform as an individual contributor and the SME for communication campaigns
  • Highly proficient in Microsoft Office products (Excel, Word and Power Point)
  • Advanced Excel Skills (Pivoting and Charts)
  • General understanding of databases; PL\SQL experience a plus
  • Familiarity with enterprise business intelligence tools a plus (IE - Tableau, Cognos, SAP Business Objects)
  • Experience with project management and/or experience with process improvement is a plus
  • Ability to multi-task in a fast paced environment and meet aggressive deadlines
  • Strong work ethic and organizational skills
  • Experience in credit or banking industry a plus
  • Able to work effectively on cross-functional business team composed of people with diverse backgrounds

Communications Analyst, Senior Resume Examples & Samples

  • Experience with executing, analyzing, securing, and accrediting DoD communication systems
  • Experience with security architecture evaluation, guidance development, and troubleshooting
  • Ability to display a dynamic personality to interact with clients to perform technical audits
  • Cisco, Juniper, ITIL, INCOSE, or Network Certification preferred
  • DoD ACAS and eMASS Systems Certification

Tactical Communications Analyst Resume Examples & Samples

  • 3+ years of experience with planning and executing military operations at the platoon or equivalent level or above
  • 3+ years of experience with operating or maintaining military tactical or theater deployable IT or communications systems
  • 1+ years of experience with supporting an Army, Air Force, or Joint staff section or directorate at the Battalion level or above
  • Experience with National Guard roles, missions, forces, and operating authorities
  • Knowledge of Army or Joint operations doctrine, including conversant in key concepts contained within major series of JP, ADP, or ADRP 1-5
  • Knowledge of the operations process and constitutive and related concepts and skills, including mission command, planning methodologies, and formats and assessment
  • Knowledge of WMD or CBRN threat spectrums
  • Experience as a military officer or senior noncommissioned officer, including E7+
  • Experience with the National Guard either in the form of Guard service or operating in conjunction with National Guard units under a command or support arrangement
  • Experience with communications or IT-related specialty, MOS, or AFSC
  • Lower-level Professional IT or InfoSec Certification, including Network+ or Security+

Network Data Communications Analyst Resume Examples & Samples

  • Must have active Top Secret clearance and be able to obtain a TS/SCI clearance
  • Familiarity with installation of fiber and other cable types supporting computer connectivity including pulling, splicing, suspension, and termination
  • Ability to read diagrams and guide others in proper installation
  • Program / Project Lead experience

Strategic Communications Analyst Resume Examples & Samples

  • Availability for meetings, consultations and any related tasking and deadlines
  • Ability to produce products requiring little or no editing
  • Ability to work with senior officials, to build and sustain professional networks in a diverse, fast-paced, multi-task environment, and to manage competing priorities
  • Be adaptable and flexible to perform a range of tasks and work with many different offices and organizations in the Intelligence Community (IC)
  • Be proactive in developing innovative ideas and in communicating them effectively to Government sponsors
  • 3+ years working in the IC
  • Demonstrated knowledge of IC strategic planning and program management
  • Demonstrated knowledge of the IC's structure and IC member organizations' roles and capabilities

Senior Strategic Communications Analyst Resume Examples & Samples

  • Conduct research in order to serve as reference for one or more intelligence topics
  • Identify ways to visualize data in order to facilitate analysis and enable decision-making by senior leadership
  • Identify simple and informative ways to visualize data in order to communicate intelligence and operational topics to audience(s) not familiar with such topics
  • Identify and develop ways to effectively organize and present information across multiple presentation formats (i.e. web, print, electronic)
  • Bachelor’s or Master’s degree in cyber security, intelligence analysis, or related field
  • Strong analytical skills and ability to proactively apply them
  • Ability to work in a team environment, and willingness to “pitch-in” when needed
  • Working knowledge of the national law enforcement mission
  • Familiarity with the cyber security landscape
  • Web publishing experience

Communications Analyst Resume Examples & Samples

  • Writing and editing external communications materials, such as news releases, fact sheets, social media content, web content, and correspondence
  • Assisting with media relations: manage reporter inquiries, create and manage media lists, distribute daily clips reports, update website, help manage social media channels, monitor media coverage, and provide media analysis and recommendations
  • Researching business issues, media opportunities, industry awards/recognition, leadership speaking opportunities, and media outlets and reporters
  • Developing, maintaining and updating web content using a content management system
  • Managing administrative functions, such as subscriptions and archives
  • College degree or significant experience in journalism, public relations or related field
  • Strong writing, editing, organizational and communication skills
  • Ability to multitask and produce high-quality work under tight deadlines
  • Previous work experience in corporate communications or public relations preferred
  • Basic to intermediate understanding of how traditional and social media work
  • Proven ability to work independently and on a team; positive attitude
  • Digital content management experience a plus

Strategic Communications Analyst Resume Examples & Samples

  • Requires an active Top Secret Government Clearance**
  • Technical Writing and Enterprise Communications
  • Assist in the creation of briefings, reports, SharePoint sites, and other materials for Agency-wide dissemination
  • Support the promotion of the changes being delivered, conceived, and planned for the enterprise
  • Support the tactical execution of the Transformation and Core Service team’s communication plans
  • Develop graphics, diagrams, process flows, etc. to enable effective communication of complex concepts, ideas, principles, etc
  • Provide technical review of artifacts
  • Participate in/attend technical discussions and take a leadership role in the formulation of relevant and meaningful communications that should occur based on the information/topic discussed
  • Support the capture and timely publication of meeting minutes

Health Communications Analyst Resume Examples & Samples

  • Bachelor’s degree with 1-3 years of experience
  • Health policy, public relations, and/or communications experience
  • Superior interpersonal & communication skills, both written and oral
  • Ability to multi-task and provide effective customer service

Communications Analyst Resume Examples & Samples

  • The successful candidate will support our customer as a Communications Analyst in Honolulu, Hawaii
  • Responsibilities include
  • Attend and record minutes for program meetings and reviews
  • Perform data entry into various data systems and management information systems to update and maintain a current status. Retrieve status reports from databases
  • Perform document/literature searches, interview variety of sources for technical information, and prepare reports on findings
  • Draft technical documents in accordance with Government specifications. Review drafts of technical documentation for correct format, grammar, spelling, and cohesiveness
  • Perform editing, proofing, general organizing and distribution of technical documents and status reports
  • Make reproduced copies of original documents and file printed copies. Maintain files of printed documents
  • Manage program folders, files, and documents on the department’s shared drive and MS SharePoint site
  • Provide support in organizing meetings, coordinating site visits, and arranging travel
  • Maintain and keep current documents such as the program organization chart, recall roster, and muster
  • A Bachelor's degree from an accredited university or equivalent work experience
  • Current Secret security clearance
  • Three (3) years of experience providing professional clerical and administrative support, including technical writing and editing
  • Candidate should be a motivated, self-starter with the ability to accomplish tasks under pressure with limited supervision
  • Strong administrative skills and ability to multi-task
  • Candidate must be a team player
  • Candidate must have flexibility to accommodate time-sensitive and mission-critical work
  • Proficiency with Microsoft Office (Word, Excel, and PowerPoint) applications and common office software applications are required
  • The successful candidate will have exceptional oral and written communication abilities

Senior Communications Analyst Resume Examples & Samples

  • Prior experience with defined benefits and defined contributions
  • MS Word, Excel, PowerPoint, advanced
  • SQL, preferred
  • Mainframe, preferred

Strategic Communications Analyst Resume Examples & Samples

  • 3+ years of experience with senior-level Cyberspace or intelligence
  • Experience with strategic planning, organizational change management, communications, or related fields
  • Ability to communicate with and brief senior leadership
  • Ability to prepare clear, concise, and visually enticing communication documents for senior leaders consistently
  • Experience at an Operations Center
  • Experience at an Air Force unit
  • Experience at an Air and Space Operations Center (AOC)
  • Experience as an Executive Officer or Protocol Officer
  • Experience with public affairs
  • BA or BS degree in Organizational Change, Communications, Business, or a related field preferred; MA or MS degree a plus
  • Change Management training or Certification

Communications Analyst, Account Management Resume Examples & Samples

  • Create customised client servicing and business development presentations, including portfolio data support, in German and English languages
  • Maintain internal presentations and underlying portfolio and market data to ensure consistency with product standards
  • Contribute to the ongoing automisation and optimisation of departmental policies and procedures
  • Coordination with vendors (e.g. translation agencies)
  • Collaborate with presenters on materials for speaking engagements
  • Coordinate with compliance to ensure all materials produced are fully compliant with

Change Management & Communications Analyst Resume Examples & Samples

  • Support the creation and implementation of plans that maximize employee engagement and support a comprehensive, timely and seamless transition including
  • 3 -5 years of experience directly related to the duties and responsibilities outlined
  • Experience implementing change management and/or communications solutions in a technology environment, preferably cloud-based solutions, involving multiple clients, technologies and vendors
  • Bachelors or graduate degree in Communications, Business, Marketing, HR (with a focus on Change Management/Project Management) or related field
  • Strong understanding of Human Recourses service, Change Management and/or Communications delivery
  • Ability to effectively communicate, clearly expressing ideas and concepts both verbally and in writing
  • Recognized for the ability to drive the timely resolution of issues
  • Ability to work under tight deadlines managing multiple tasks
  • Ability to self-motivate and initiate with minimal supervision, adapt to rapidly changing environment
  • Experience working with large Technology projects in a large complex environments considered an asset

IT Global Portfolio & Communications Analyst Resume Examples & Samples

  • Edit technology newsletter and communications
  • Create Technology strategy communications
  • Run technology recognition program
  • Coordinate cross functional coordination within and outside of IT
  • Manage Portfolio Scorecard compliance
  • Develop and support ad hoc tools using Microsoft suite
  • Contribute to PMO and Technology Resources
  • Perform small, cross functional project management
  • Manage and evolve technology distribution lists
  • Positively promote cross functional team building and engagement
  • 3-5 Years’ experience in the following areas
  • Project management with PMO exposure
  • Communications/change management focus
  • Detail oriented in execution and review
  • Driver of collaboration amongst diverse audiences
  • Customer service oriented (monitor queues, prompt responses, escalations, etc)
  • Strong Microsoft suite familiarity (e.g. SharePoint, Advanced Excel)
  • Experience with Microsoft Office Suite; including medium to advance skills with Excel, SharePoint, MS Project, Word, and Visio
  • Additional Comments and Requirements
  • Excellent listening, presentation, and interpersonal skills
  • Ability to communicate ideas in both technical and user-friendly language
  • Able conform to shifting priorities, demands, and timelines
  • Excel working both independently and in a team-oriented, collaborative environment
  • Persuasive, encouraging, and motivating

Senior Service Communications Analyst Resume Examples & Samples

  • Lead the development and coordination of strategic internal and external communication messaging and plans that align the collaborative and regulatory efforts of Marketing, Sales Strategy, L&D, IT, Operations, and Corporate Communications and ensure consistency of messages on major Initiatives, Campaigns and Projects
  • Lead the collaboration of subject matter experts and key stakeholders in Marketing Operations and various functional areas outside Marketing to ensure alignment with work outlined in the Communication and Marketing Plans of the assigned line(s) of business for each project
  • Lead the collaboration of key colleagues in Marketing Operations and other areas within the Firm to ensure alignment with, and execution of, work outlined in the assigned Marketing Plan or project
  • Assist as needed with content development and project management work identified as part of the assigned Marketing Plan or project
  • Assist other staff in Marketing with support for the assigned Marketing Plan or project
  • Strong understanding of Financial Services business processes
  • Demonstrated understanding and passion for investing and the financial markets
  • Established knowledge of Marketing functions and capabilities, including database marketing
  • Basic knowledge of brokerage account lifecycles, trends, campaign Management and systems
  • Proven ability to manage projects, resources and collaborate with others
  • Ability to lead by example and serve as mentor or trainer
  • Demonstrated ability to present information and respond to questions from groups of peers and/or management
  • Proven ability to contribute ideas and recommendations to strategic initiatives
  • Excellent independent reasoning and sound judgment
  • Proven track record of quality customer service, courteousness, and excellent interpersonal skills
  • Ability to work in a fast-paced professional office environment.-
  • Basic level proficiency with Microsoft Project and Visio
  • Intermediate level proficiency with Word, Excel, PowerPoint, and Outlook
  • Foster company success through a professional appearance, being courteous to clients and all Scottrade associates and by having a positive attitude
  • Bachelor’s degree in Business, Marketing/Advertising, Communications or equivalent combination of education and experience required
  • 6+ years project leadership experience in advertising/marketing required; direct , communication, and/or database marketing experience preferred
  • 3+ years financial services experience required

Satellite Communications Analyst Resume Examples & Samples

  • 6+ years of experience with Satellite Communications (SATCOM
  • Experience with Satellite Operations
  • Bachelors and five (5) years or more experience; Masters and three(3) years or more experience

IT Communications Analyst Resume Examples & Samples

  • Participate in major incident bridges
  • Report major incidents to internal stakeholders, management, and executive leadership
  • Report major incidents to external partners and invested parties as determined by the Incident Manager on duty
  • Provide updates during major incidents until restoration
  • Participate in drills tor simulation major incidents
  • Host and attend meetings that are relevant to the Incident Management process
  • Contribute to projects and work efforts that are relevant to the Incident Management porcess
  • Compose incident, maintenance, and other IT communications for both technical and non-technical audiences
  • Particiapte in continual process improvement to streamline existing processes and implement new ones where appropriate to reduce time to resoluation and create a better customer experience
  • Work with global team to open, track, triage, prioritize, document, escalate and communicate timely and accurate status reporting
  • Work with Problem Management on Japanese translation for Root Cause Analysis and merchant presentations
  • Communicate with technical and non-technical internal and external customers both verbally and written to proivde clear, concise status updates, requests for assistance and directions for next steps
  • Coordinate with partner teams to improve process flows reduce time to resolution and ultimately improve the customer experience
  • Fluency in Japanese is required
  • Excellent verball and written communication skills
  • Proficiency in Microsoft Outlook and Microsoft Office tools (Word, Excel, and PowerPoint)
  • Ability to effectively interface and communication with IT resources, business contacts, and clients
  • Ability to work effectively with others in a team environment
  • Ability to work within and lead cross-functional teams
  • Ability to work flexible hours and be available on-call in a 24 x 7 x 365 environment
  • Preferred experience working within an IT Service Management (ITSM) framework and ITIL v3
  • Preferred experience working a ServiceNow environment is a plus
  • Preferred experience handline PCI, HIPPA, and PII data is required
  • The ideal candidate has near expert level communication skills
  • Preffered Bachelor's degree in a relevant field, an Associate's degree in a relevant filed and at least two years of work experience
  • This position is eligible for the Employee Referral Bonus Program #LI-TH1

Communications Analyst Resume Examples & Samples

  • Clear/concise verbal and written communication skills
  • Proven track record of success implementing projects/programs and achieving business goals
  • Bachelor’s degree in marketing, communications or related field strongly preferred
  • Previous experience in business related field (project coordination, communications, marketing, etc.) preferred
  • Experience in a results-oriented marketing and communications environmentExcellent planning and organizational skills
  • Master’s degree in marketing, communications or related field
  • Experience working with copywriters, graphic designers, and print/email/phone vendors

Data Communications Analyst Resume Examples & Samples

  • Champion TD's Data Vision and Enterprise Data Strategy
  • Develop a Data Governance Operating Model
  • Develop, implement, and monitor data policies & compliance standards, including regulatory requirements
  • Support strategic thought leadership within OCDO among key stakeholders, delivering a consistent and simplified message with one voice which allows the organization to advance its priorities and agenda
  • Ability to storyboard presentations and prepare briefing materials to OCDO senior leaders and Bank Executives which are written in simple, non-technical language
  • Communicate – orally, written and leveraging graphs and other exhibits – business and strategic performance updates to increase visibility and understanding of OCDO's value proposition across the enterprise, advancing its mission and goals
  • Ability to work in cross functional teams within the OCDO to create a single point of view, approach to change, communication (written, oral), etc. through the development and enablement of the Enterprise Data Strategy for the Bank
  • Complete ad-hoc communications requests from senior management and business units
  • Provide support to senior leadership, proactively gathering required background and analysis needed for effective decision-making
  • Understand the various OCDO programs and initiatives, how they link / influence each other, and able to communicate this information in one cohesive message
  • Provide change management support for OCDO programs and initiatives; this includes Stakeholder identification and engagement, communications, training, etc
  • Provide knowledge management support for OCDO programs and initiatives
  • Good judgment, understanding of what issues to escalate and make suggestions for possible resolution
  • Ability to work efficiently so as to meet extremely tight deadlines while maintaining high standards demonstrated capability in multi-tasking
  • Experience working with data – data management & governance

IT Communications Analyst Resume Examples & Samples

  • Work with Problem Management on Spanish translation for Root Cause Analysis and merchant presentations
  • Fluency in Spanish is required
  • Bachelor's degree in a relevant field, an Associate's degree in a relevant filed and at least two years of work experience

Information Security Client Communications Analyst Resume Examples & Samples

  • Review and answer information security inquiries within client Request for Proposal (RFP) / Request for Information (RFI) documents
  • Partner cross-functionally with other teams to update and answer new client RFP/RFI requests as well as regulatory requests keeping tight deadlines
  • Draft, update and develop a wide variety of client communication material and CIB BISO reporting documents
  • Develop and maintain strong relationships with business partners. Ensure communication is customer focused and professional
  • Maintain library of documents, templates, or other reusable knowledge assets for CIB BISO Governance
  • Gather requirements and further enhance the client relationship strategy as well as the CIB BISO internal reporting process
  • Highly proficient in PowerPoint, Excel and Word
  • Experience in problem solving and working to tight deadlines whilst achieving good quality outputs
  • Experience in working with diverse cross geography teams
  • Self-motivated individual, comfortable working without close supervision
  • Team player with proven ability to build strong cross-business relationships
  • General knowledge of information security principles and relevant standards including Access Management, Change Management, Security Incidents and Business Continuity Management
  • Exposure to Cyber and Information security regulatory requirements
  • Experience in a similar governance or risk management role
  • Experience of technology projects and/or the CIB business a plus
  • A graduate degree or equivalent experience (in computer science, information systems management, business administration or related field) is preferred
  • Practical working knowledge of SharePoint site setup and administration is beneficial

Communications Analyst Resume Examples & Samples

  • Proofread materials according to instructions, within timing requested and route completed requests back to Marketing Operations Manager
  • Apply internal style guide requirements as needed. Work with Med D style lead on any style questions and provide input/feedback as appropriate. Follow advisements on updates to the QA practice, template or program updates and instructions
  • Manage assigned projects according to priorities established during daily status meetings as well as any priority updates throughout the day
  • Work with Communication Owner to resolve questions about their communication or request, and to resolve any discrepancies in Owner-supplied backups
  • Focus discussion about priorities through Marketing Operations Manager, rather than directly with Communication Owners
  • Work with Marketing Operations Manager to resolve timing conflicts and overall priorities, and to resolve any discrepancies if requests are incomplete or out of scope in terms of their content
  • Bachelor’s Degree preferred or 8-11 years of relevant work experience
  • 2-5 years of relevant work experience
  • Microsoft Office programs (Word, Excel, Power Point); Experience with one or more social media distribution and analytics tools
  • Strong knowledge of social media platforms, social media analytics tool(s) and functions; Proven experience using social media tools for recruiting and/or marketing; Resourceful and results-oriented with the ability to work independently, from thinking/planning stages through to execution; Strong organization skills, attention to detail and ability to successfully manage multiple projects and priorities simultaneously; Strong verbal and written communication skills; Commitment to continuous improvement & quality of work;Knowledge of recruiting processes a plus
  • LI-JN1

Communications Analyst Resume Examples & Samples

  • 7-9 years Technical Project Management work experience
  • 5-7 years Client Consulting and process analysis experience
  • 3-5 years Telecommunications/Phone Systems experience
  • 5-7 years work experience at a Client’s site
  • 3-5 years Customer relationship management experience, managing customer expectations and identifying client/project requirements
  • MS Office Suite, SharePoint and MS Project development experience
  • Strong Analytical & Communication Skills
  • Strategy analysis and consultation
  • Experience with Avaya and/or Cisco phone systems

Communications Analyst Resume Examples & Samples

  • Strong technical aptitude, attention to detail, ability to problem-solve, and learn processes and technology quickly. Able to teach yourself new skills
  • Ability to present complex data in a simple and easy to understand format
  • Must be able to demonstrate flexibility and adaptability as well as ability to work under pressure
  • Must possess interpersonal and relationship-building skills in order to support and communicate with subject matter experts or communications colleagues with limited technical knowledge
  • 1-3 years similar work experience in a professional environment
  • Bachelor of Arts degree in Information Technology, Information Science Technology, or Communications preferred
  • Advanced skills in MS Excel, including VLOOKUPs and pivot tables
  • Intermediate skills in MS Access development including Forms, MS Word, MS Excel and MS PowerPoint
  • Knowledge of HTML Email best practices, HTML, CSS
  • SQL and Query design considered a plus
  • Intermediate skills in Photoshop and Graphic Design
  • Must be able to demonstrate proficiency of technical skills through sample projects or work experience

Communications Analyst Intern Resume Examples & Samples

  • Helps define global external communication themes and messaging for the company
  • Gather, analyze and incorporates appropriate brand and industry research to ensure that all external messages, PR, media and social strategies resonate with and motivate our audiences
  • Sources, drafts and distributes effective press releases, media statements, content, and supporting documents in line with the company’s strategic goals and brand
  • Conduit between PR, media, and social strategies with other TE business units and geographic marketing leads. Also, helps ensure that PR, media and social guidelines are followed
  • Liaises with the internal communications team on story-sharing and development
  • Excellent writing, verbal and presentation skills
  • Working toward an Undergraduate degree preferably in Communications, Public Relations, Marketing or related field
  • Knowledge and success with traditional print, digital and broadcast media

Communications Analyst Resume Examples & Samples

  • Produce accurate, timely, positive results when monitoring and responding to events such as emergency response, crisis management and incident command
  • Deliver professional communications, both verbally and in writing, to reinforce customer expectations of courtesy, respect and cooperation, to enhance value-added service levels
  • Continuously trains in and applies established Business Risk Intelligence standards, and supports the Global Security organization’s notification process
  • Responsible for compliance with applicable Corporate and Global Security Policies and procedures
  • Assists other groups within Global Security as needed
  • High School diploma required, however Associate’s Degree, or higher, is preferred
  • At least 2 years of relevant experience in such areas as Security operations, emergency dispatch experience or equivalent, and customer service are required
  • Excellent customer service, oral, and written communication skills are required
  • Computer skills required include proficiency with Microsoft Word, Excel, and other desktop applications as they become available
  • Bilingual skills are preferred

Digital Communications Analyst Resume Examples & Samples

  • Maintain a digital governance dashboard in partnership with BIS
  • Understanding of social media management processes (e.g., channels, media buying)
  • 10% travel (Domestic and International)
  • Strong presentation, written and oral skills

Clinical Integration Communications Analyst Resume Examples & Samples

  • Support Clinical Integration teammates in planning communication distribution; be prepared to discuss and present a variety of communication channel options for optimal deployment to facilities and teammates
  • Coordinate with Village Communications for the distribution of clinical initiatives email &/or video communications from clinical program teams across the Clinical Enterprise to selected audiences
  • Create and maintain select distribution lists for specific initiatives
  • Format emails and PowerPoint materials to required standards
  • Coordinate the publication of DaVita Daily News & Phoenix Digest articles
  • Provide oversight and routine review of VillageWeb pages for all Clinical Enterprise clinical programs. Ensure messaging is current and up to date and all documents in resource library are linked correctly
  • Coordinate with VillageWeb IT team for web page creation and resolution of any web page IT issues
  • Maintain electronic resource library documents and archives
  • Coordinate with internal marketing department for the design, development, & distribution of training materials to our facilities
  • Coordinate and support Clinical Enterprise booth at DaVita meetings such as; Academy, Physician Leadership, and VillageWide
  • Track and allocate training/educational material design and deployment costs to designated cost centers within Excel-based reporting system
  • Merge data from multiple Excel reports into a master Excel document for Village-level tracking and distribution
  • Ability to travel– up to 15%
  • Performance-based rewards based on stellar individual and team contributions
  • Bachelor or associate degree in related field preferred
  • Minimum of one year experience in a communications support or administrative support type role
  • Intermediate computer skills and proficiency in Microsoft Word, PowerPoint, Excel, Webex, and Outlook required
  • Commitment to DaVita’s Mission & Core Values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun with the ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in every day performance and interactions
  • Action and results orientated; strong attention to detail and excellent follow-through skills
  • Self-starter, able to troubleshoot and plan with minimal supervision
  • Well developed time management skills with the ability to prioritize tasks effectively, recognize and respond to urgent requests in a timely manner
  • Ability to manage time and work independently as well as support teammates as needed and to foster a positive team environment
  • Excellent written, verbal, and interpersonal communication skills with an acute ability to listen effectively throughout all levels of the organization in a collaborative manner
  • Ability to manage multiple projects, deadlines and multiple priorities in a fast-paced, ever changing, and evolving work environment with accuracy and within shifting time frames
  • Demonstrated ability to present and document work according to standards required

Strategic Communications Analyst Resume Examples & Samples

  • Experience consulting to federal government clients
  • Experience with communications practices within a team environment, including public affairs, media relations
  • Knowledge of communication theory and essential elements, including analysis, planning, execution and assessment
  • Experience with communications and change management for systems implementations is a huge plus
  • Experience with VA is a huge plus
  • Bachelor’s Degree required from an accredited college or university in a related field
  • Meet or exceed continuing professional education (CPE) requirements

AEE Communications Analyst Resume Examples & Samples

  • Proactively work with specialist to ensure objectives are met on time
  • Ensure processes and documentation are updated regularly
  • Create and edit PowerPoint presentations with no supervision
  • Create presentations and content with other tools and apps (e.g. Prezi, emaze, Piktochart, videoscribe, etc.)
  • Design and create original material using basic elements of graphic design (i.e., color theory, typography, layout, design software) incorporating elements of the Accenture brand, when appropriate
  • Ensure adherence to the guidelines and policies of the Accenture Brand
  • Identify multiple design solutions when required
  • Outsource projects/tasks to internal or external service providers as required (e.g., printing, fabricating, etc.)
  • Manage multiple smaller-scale projects or parts of larger projects, and may include production-level-only support or simple design solutions
  • Maintain open dialogue with customers and understand expectations
  • Communicate the status of projects to customers including total time estimate, time of completion, and outstanding issues
  • Serve as a consultant to different projects in scope
  • Keep current on new graphic techniques and technologies, recommending changes as appropriate
  • Design Knowledge: General understanding required in the following areas
  • Requires analysis and solving of lower-complexity problems
  • Interaction is with peers within Accenture before updating supervisors. Likely has limited exposure with clients and/or Accenture management
  • Requires moderate level of instruction on daily work tasks and detailed instructions on new assignments
  • Decisions impact own work and may impact the work of others
  • Individual contributor as a part of a team, with a focused scope of work
  • Proven ability to build, manage and foster a team-oriented environment
  • Excellent leadership and management skills

PAC Communications Analyst Resume Examples & Samples

  • Push and pull MKT, KA, SRA and CL´s strategies to align to the business. Generate value content and strategies. Corporate strategy continuity
  • Align Brand Love and portfolio strategies to contribute to the business, corporate reputation and managing positive perceptions
  • Inside the Company, the position requires constant negotiations with managers and directors from other areas such as Marketing, SRA, KA, CL and Franchise Marketing
  • Outside the Company is needed support on chambers to strengthen strategy on communication as industry
  • Business oriented
  • Fully understanding about perception management, reputation, category approval and corporate reputation in order to align the business strategies to communicate to KOL
  • Fully understanding about business, brands and how can add value to the category reputation through innovation, portfolio, brand love, physical activity
  • Understanding about KOL interests to generate value content
  • Analysis about metrics and key moments on communications and perceptions management
  • Owner of the category, brands and corporate´s statements
  • Knowledge about the political, economic and social context focus on taxes, obesity and industry restrictions
  • Decisions about which campaigns or messages we must communicate to KOL in order to contribute to the business
  • Make to happen initiatives that contribute to category reputation in precise moments
  • Provide conceptual input of context opportunity with regard to media and other relevant stakeholders for the business planning process
  • Development of strategic content about brands and KA
  • Minimum 3 years’ experience Communications, Marketing the category, Social Licence, Reputation, or Sustainability/Wellbeing
  • Strategic thinking-business oriented
  • Negotiations and strengthen of relationships
  • Experience in working under stressful conditions
  • Proved proficiency in personal/professional relations

Senior Communications Analyst Resume Examples & Samples

  • 70% - Assists in the the development of internal written communications deliverables and programs, making recommendations to ensure that projects appropriately reflect Aerojet Rocketdyne's interests. Interacts with Communications team, operating divisions and management to deliver communications materials (include presentation/media creation, graphics design and deployment). Assists with internal monthly newsletter design and provides presentation development assistance to the vice president of communications and senior communications management
  • 25% - Responsible for updating internal and external company Web page copy across the enterprise. Assists the multimedia team with ensuring that both Aerojet Rocketdyne and Aerojet Rocketdyne Holdings, Inc. content are up to date and relevant. Assists team with consultation, documentation and "best practices" procedures related to the most efficient enterprise multimedia and communication deployment
  • 5% - Performs additional duties as assigned including, but not limited to, assisting in various other projects within the Communications department
  • Background in graphics design, English grammar and composition
  • Conversant with good graphics practices
  • Proficient in MS Excel, Word, InDesign, PowerPoint, Outlook, Access Database and Training Information systems

Strategic Communications Analyst Resume Examples & Samples

  • Create marketing collateral
  • Create event invitations
  • Create FAQ's, Standard Operating Procedures, and user guides
  • Create slides for the CIO's speaking engagements
  • Must be familiar with AP Style, MS Office Suite and SharePoint

Communications Analyst Resume Examples & Samples

  • Develops, organizes and edits content for print, email and web publications; edits and proofs materials in a complete, accurate and timely manner; works with University Marketing on layout and design of publications; assists in the design and production of recruitment and continuing student communication materials; monitors and adjusts content and design of recruitment and admissions website. Consults with faculty and academic administrators annually to write and present a description of their programs, majors, minors, and concentrations. Creates and maintains an organized communication plan that accommodates communication needs of multiple programs, goals and timelines. Manages admissions dashboard. Creates content, formats style; provides direction for standards; sets up configuration and implementation for all applicants supported through the admissions office through matriculation
  • Collaborates with the Director and other key Admissions staff members, to develop print and e-communication strategies on suspect, prospect, inquiry, applicant, accepted, confirmed and enrolled student levels. Develops systematic process for responding to electronic inquiries. Responds to inquiries on a daily basis. Provides ongoing communication with applicants regarding their status in the admissions process including admission acceptance-denial. Maintains ongoing communication with applicants after acceptance, through Orientation. Provides support for timely and accurate communication to continuing students regarding University processes and student requirements
  • Serves as the webmaster for all Admissions' websites and social media sites and will be responsible for all updates and edits to online information; and ensures that all online information meets CSU standards and compliance policies utilizing content mangement systems. Updates Admission’s website including: news stories, bloggers, costs, student support services, Hobsons links, FAQs, other features, and Admissions events information; i.e., registration process. Manages, reviews and updates social marketing websites. Develops an ongoing understanding of trends in social media and evolving online behavior in order to position the university to have an emerging and competitive online and social media strategy. Manages the various email accounts in the Office of Admissions. Maintains contact/referral list and includes data entry of prospective student information, as needed
  • Creates, maintains, and distributes recruitment and admissions statistical reports and Hyperion (or similar) reporting tools; and provides reporting templates to key staff and campus members. Creates and maintains job aids and documentation for communication systems and tasks; provides related training to admissions staff and students. Provides analytic recruitment, admissions and enrollment data and reports to the Director and other key staff members. Disseminates technical reports using CMS, Query Manager, Hyperion, and/or other reporting tools. Collaborates with Student Information Systems and Information Technology units to maintain current CMS data standards and consults on the use of CMS with other recruitment and communications software. Tests, implements and maintains data on various databases, including the CMS student information system, Hobson's Enrollment Management Technology software, and/or similar systems such as, Enrollment Management Action System (EMAS) recruitment system. Learns new software programs/systems as necessary
  • Supervises student assistants and temporary staff who will: respond to requests for printed information, prepare direct mailings, perform data entry, prepare and mail admissions information materials, and assist in admissions data entry. Monitors time sheets and requests for time off; sets performance standards and training guidelines; and performs annual evaluations as necessary
  • Monitors and identifies problems, investigates appropriate course or action and fixes issues for Office of Admissions computer programs (PeopleSoft, Hobsons, accept/deny letter program, CRM, etc.)
  • Adjusts schedule as needed to meet admissions goals and deadlines, particularly during