Center Associate Resume Samples

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HS
H Stehr
Hope
Stehr
208 Sawayn Junctions
Philadelphia
PA
+1 (555) 203 2425
208 Sawayn Junctions
Philadelphia
PA
Phone
p +1 (555) 203 2425
Experience Experience
Philadelphia, PA
Service Center Associate
Philadelphia, PA
Kuhn, Swaniawski and O'Reilly
Philadelphia, PA
Service Center Associate
  • Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior
  • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis
  • Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy
  • Provide outstanding, friendly customer service
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages
  • Work within our company’s management planning (MPP) guidelines to maintain productivity
  • Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials
San Francisco, CA
Fulfillment Center Associate
San Francisco, CA
Homenick and Sons
San Francisco, CA
Fulfillment Center Associate
  • Standard work hours are 7:30 A.M. to 4:00 P.M. and overtime hours are 6:30 A.M. to 5:00 P.M
  • Follows all safety guidelines and performs in a safe and careful manner
  • Working safely around conveyance, rolling carts and equipment
  • Any and all other duties assigned by the supervisor/manager
  • Assist with building maintenance
  • Locating product within facility and pick in accordance with established procedures
  • Cross-training and working in all FC and/or Customer Care processes
present
Los Angeles, CA
Senior Mail Center Associate
Los Angeles, CA
Nitzsche-Dibbert
present
Los Angeles, CA
Senior Mail Center Associate
present
  • Perform other related duties as assigned
  • Willingness to assist with special deliveries upon request from Mail
  • Prepare storage boxes of courier reports with paperwork for Records Services
  • Organize, Code and process FedEx invoices to provide accurate accounting for on-time payment
  • Identify and sort incoming first class and inter department mail
  • Monitor monetary levels in meters to requisition funds for processing mail
  • Rotate Saturday mornings to receive and sort Post Office mail, process Federal Express and UPS incoming envelopes and parcels
Education Education
Bachelor’s Degree in Emotional Intelligence
Bachelor’s Degree in Emotional Intelligence
Tulane University
Bachelor’s Degree in Emotional Intelligence
Skills Skills
  • Encompass experience is highly desirable
  • Strong data entry skills with the ability to think through processes and documentation
  • Ability to meet or exceed Performance Competencies
  • Knowledge of bill review and fee schedule
  • Good customer service skills
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment
  • Excellent oral and written communication
  • Strong organizational and efficiency skills
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15 Center Associate resume templates

1

Service Center Associate Commissions Resume Examples & Samples

  • Meet monthly service goal of answering 85% of advisor calls within 30 seconds
  • Assist advisors with general commission related inquiries and troubleshoot research request
  • Conduct investigations with internal LPL departments throughout the company to verify validity of charges or credits
  • Excellent interpersonal, written and verbal communication skills with the ability to interact with various levels of personnel, in addition to encouraging and building positive relationships and communicating effectively with all co-workers and outside sponsors
  • Ability to work independently, organize work effectively and take initiative in fast-paced work environment
  • Self-motivated, self-directed, team oriented, responsible, and reliable, with a positive attitude and a proactive style
  • Proficient in PC based software programs, particularly MS Word and Excel
  • Customer Service background with specific phone experience highly desired
  • Basic industry knowledge and understanding of the commissions process is desired
  • Knowledge of Oracle, Siebel, and BranchNet Commission systems is desired
2

Visitor Center Associate Resume Examples & Samples

  • Maintain consistent and current tourism information to advise customers on all local attractions
  • Provide information about our stores’ promotions, services, layout and products
  • Assist the Regional Tourism Manager with special in-store activities for groups and conventions
  • Conduct regular outreach to hotel concierge keeping Bloomingdale’s top-of-mind for recommendation to their guests/customers
  • Assist with package / luggage check
  • Other administrative tasks as needed
  • Enjoys meeting and interacting with customers; demonstrates an energetic and positive attitude
  • High-energy individual with excellent interpersonal, communication and problem solving skills
3

Eur PP Service Center Associate With French Resume Examples & Samples

  • Answer phones, voicemails, and email inquiries in a professional and courteous manner
  • Provide personalized customer service at the highest level
  • Research escalated accounts payable (including internal expense reports), and procurement issues using available system resources. Includes payments made, purchase orders, goods receipts, vendor records, payment deductions, open and closed invoices, check remittance, and discrepancies
  • Follow-up with clients, ensuring all requests are appropriately and thoroughly resolved in a timely manner, and that the solution is received and acceptable to the client
  • Document calls, tickets, resolution, status, and escalations in existing databases (call logs and reports)
  • Perform analyses on extracted data to audit and identify unusual activity (i.e. duplicate payments or vendors, significant or large transactions, etc.)
  • Meet all assigned Service Level agreements
  • Special projects as assigned
4

PP Service Center Associate Resume Examples & Samples

  • Provide personalized customer service at the highest level
  • Meet all assigned Service Level agreements
  • Knowledge of customer service principles and practices
  • Experience in an Accounts Payable environment
  • Experience in a Call Center environment
  • Thorough understanding of Accounts Payable and Procurement processes including an automated 3-way match system
  • Problem analysis and solving; exercises good judgment
  • Understands the financial impact of decisions made
  • Results oriented
5

Eur-p2p Service Center Associate With French Resume Examples & Samples

  • Answer phones, voicemails, and email inquiries in a professional and courteous manner
  • Provide personalized customer service at the highest level
  • Research escalated accounts payable (including internal expense reports), and procurement issues using available system resources. Includes payments made, purchase orders, goods receipts, vendor records, payment deductions, open and closed invoices, check remittance, and discrepancies
  • Follow-up with clients, ensuring all requests are appropriately and thoroughly resolved in a timely manner, and that the solution is received and acceptable to the client
  • Document calls, tickets, resolution, status, and escalations in existing databases (call logs and reports)
  • Perform analyses on extracted data to audit and identify unusual activity (i.e. duplicate payments or vendors, significant or large transactions, etc.)
  • Meet all assigned Service Level agreements
  • Special projects as assigned
  • Education: Bachelor's Degree
  • 2 years of experience in an Accounts Payable / Procurement environment
  • Fluent English and French
  • Financial system experience, including queries and data analysis, preferably in SAP
  • Experience with electronic communication: Lotus Notes, etc
  • Knowledge of customer service principles and practices
  • Strong verbal and written communication skills
  • Ability to multi-task in a fast paced, high volume environment
  • Results oriented.Attention to detail
  • Customer service orientation
  • Organizational skills
  • Strong follow-up skills
6

Senior Mail Center Associate Resume Examples & Samples

  • Performs daily rotating route pack up, pickup and delivery to specific mailstops within and outside the Kohler Company complex, lifting packages and buckets of mail up to and occasionally exceeding 50 lbs
  • Drive mail department vans and scooters on various routes approximately 50-75% of each day
  • Identify and sort incoming first class and inter department mail
  • Participate in daily processing of incoming courier packages and envelopes utilizing the zebra barcode identification system
  • Compile and meter outgoing envelopes and parcels as determined by departmental charge out grouping
  • Creation of SRM requisitions for department supply needs
  • Monitor monetary levels in meters to requisition funds for processing mail
  • Order and maintain zebra identification barcode system labels and tapes
  • Generate end of month meter reports to Mail Center Group Leader
  • Willingness to assist with special deliveries upon request from Mail
  • Center Group Leader or customers
  • Troubleshoot unidentifiable orders using SAP
  • Maintain fuel levels in vehicles, reporting problems to Group Leader
  • Learn 6 am route as a backup driver
  • Track and monitor outgoing and incoming shipments for customers
  • Organize, Code and process FedEx invoices to provide accurate accounting for on-time payment
  • Prepare storage boxes of courier reports with paperwork for Records Services
  • Receive, record and distribute incoming Business Reply and Postage Due mail as well as maintaining daily account balances
  • Maintain current address database and coordinate annual CEO New Year’s card mailing
  • Update and maintain address changes in the shipping system data base
  • Review and renewal of yearly permits for the US Postal Service
  • Review and approve invoices of outside vendors as well as calculate monthly reports for accounting
  • Maintain and order stock of courier supplies
  • Rotate Saturday mornings to receive and sort Post Office mail, process Federal Express and UPS incoming envelopes and parcels
  • Participate in department meetings
  • High school graduate
  • A valid driver’s license is required
  • Ability to work independently without supervision
7

Institutional Services Employee Benefit Ops Services Center Associate Resume Examples & Samples

  • Project a positive image of BB&T Institutional Services while maintaining a minimum service level of 90% or better
  • Respond with superior customer service to participant inquiries and concerns; complete all necessary research to ensure that information given is accurate and complete
  • Actively communicate with analysts regarding plan and individual participant issues
  • Retrieve payroll files sent through BB&T's secured Internet website, identify analyst responsible for account and e-mail files up to four times per day
  • Participate in self-study/training sessions as needed to develop and maintain knowledge of investment/retirement/benefit processes and systems
  • Develop full understanding of PlanRep, PlanLink, SponsorLink, OMNI and other appropriate retirement systems databases and mainframe applications
  • Track participant issues due to system or other constraints and report concerns to team leader as appropriate
  • One of more years of relevant work experience
  • Ability to read and interpret documents (i.e. procedure manuals, summary plan descriptions)
  • Ability to provide excellent customer service to external/internal clients
  • Ability to deal with and resolve problems involving retirement benefit calculations and processes
  • Working knowledge of PC, related software, and general office equipment
  • ASPA PA-1, PA-2 and PA-3 Certifications
  • Series 65 Certification
  • Knowledge of ERISA laws and regulations
  • Working knowledge of internal software applications
  • Strong communication, interpersonal, and organizational skills
8

Service Center Associate, Service Resume Examples & Samples

  • Research complex situations, set customer expectations, and define the actions necessary to resolve the situation
  • Communicate operational and financial industry policies and procedures
  • Assume ownership of the inquiry and see it through to a timely resolution
  • Complete operational tasks including data input
  • Communicate with internal departments to improve processes and timely processing
  • Actively participate in customer service training and other training to remain current with operational policies and procedures
  • High School diploma or equivalent required, Bachelor's degree preferred
  • 1-2 years of previous customer service experience
  • 1-2 years of financial services experience required, investment services preferred
  • Series 7 preferred
  • Strong MS Office skills, Beta experience preferred
  • Strong customer focus, excellent verbal and written communication skills, a strong work ethic, and extremely organized
9

Visitors Center Associate Resume Examples & Samples

  • Greet out-of-town visitors, providing foreign language assistance as needed
  • Assist all departments with special needs of international and out of area customers
  • Assist customers shopping by arranging for personal appointments with all store services and sales associates who speak their native language
  • Monitor collateral and gift inventory levels, replenishing stock as needed
  • PC literate with experience in Microsoft Office
  • Ability to work in a fast-paced environment and handle multiples tasks at once
10

Visitors Center Associate Resume Examples & Samples

  • OUTSTANDING Customer Service priority
  • Floor coverage flexibility & dependability with schedules including some nights and weekends
  • Multi-lingual preferred
11

Fulfillment Center Associate Resume Examples & Samples

  • Follows all safety guidelines and performs in a safe and careful manner
  • Reading, recognizing and comprehending English language product descriptions
  • Locating and recognizing product barcodes
  • May uses RF scanners
  • Reading and comprehending scanners, computer screens or paper hard-copy to identify product to pick
  • Locating product within facility and pick in accordance with established procedures
  • Filling or emptying a tote, pallet or order picker with product
  • Assembling and supplying boxes
  • Taping boxes
  • Applying appropriate labels to cartons
  • Working safely around conveyance, rolling carts and equipment
  • Follow standard operating procedures
  • Loading trucks by hand, using conveyance, pallet jacks or PIT as required
  • Perform routine value added services based upon customer needs
  • Cross-training and working in all FC and/or Customer Care processes
  • Training new hires as needed
  • Working as directed by Supervisors
  • Any and all other duties assigned by the supervisor/manager
12

PP Service Center Associate With Spanish Resume Examples & Samples

  • Financial system experience, including queries and data analysis, preferably in SAP
  • Experience with electronic communication: Lotus Notes, etc
  • Strong follow-up skills
  • Drives process improvement: analyzes business processes and develops solutions that will improve performance and results
13

PP Service Center Associate Resume Examples & Samples

  • Answer phone, voicemail, and email inquiries in a professional and courteous manner
  • Research escalated accounts payable (including internal expense reports) and procurement issues using available system resources. Includes payments made, purchase orders, goods receipts, vendor records, payment deductions, open and closed invoices, check remittance, and discrepancies
  • Document calls, tickets, resolutions, status, and escalations in existing databases (call logs and reports)
  • Lead or participate in special projects as assigned
  • Truely international experience in a shared-services organization supporting operations in either European or Eurasia and Africa
  • Being part of a team with great spirit and energy
  • Possibility to gain experience in process transition and Operational Excellence processes
  • Opportunity to learn the end-to-end P2P process
  • Competitive benefits package combined with development opportunities
14

PP Service Center Associate Resume Examples & Samples

  • Research escalated accounts payable (including internal expense reports) and procurement issues using available system resources. This includes payments made, purchase orders, goods receipts, vendor records, payment deductions, open and closed invoices, check remittance, and discrepancies
  • Provide personalized service on the highest level by answering incoming calls and email inquiries in a professional and courteous manner
  • Follow-up with clients, ensuring all requests are appropriately and thoroughly resolved in a timely manner, and that the solution is received and is acceptable to the client
  • Keep a record of all the stages of handling the issue in existing databases
  • Perform analyses on extracted data to identify unusual activity (i.e. duplicate payments or vendors, significant or large transactions, etc.)
  • Meet all assigned service level agreements (SLA)
  • Participate is special projects as assigned
  • Being part of a diverse, energetic young team of professionals with great spirit and a lot of fun
  • Experience in a corporate shared-services structure
  • Possibility to gain experience in Operational Excellence processes
  • Thorough understanding of AP and procurement processes, including automated 3-way match system
  • Basic knowledge of accounting principles
  • Financial systems experience preferably in SAP, including queries and data analysis
  • Stimulate process improvement by analyzing business processes and developing solutions that will boost performance and results
15

External Workforce Center Associate Resume Examples & Samples

  • 0 < 3 years HR or customer service experience
  • Customer Service Skills
  • Quality Focus
  • Results Driven
  • Hotline
  • Virtual meetings with US team
  • Ability to multi-task and set priorities
  • Comfortable in a fast-paced environment
  • MS Office experience
  • Prior experience in a business office environment
  • Secondary language skills a plus (i.e. German)
  • Bi-lingual skills as needed
  • Bachelor’s Degree or comparable experience, Master’s student is a plus
16

VIP Center Associate Resume Examples & Samples

  • Fulfill daily administrative and facilitation activities from The VIP Center Director
  • Serves as subject matter expert on the systems used in The VIP Center
  • Serve in coordinating role among The VIP Center Division Manager positions
  • Manage The VIP Center Reporting Team on behalf of all stakeholders of the data
  • Practices policy and procedure standards management
  • Facilitates/produces The VIP Center performance dashboard, data collection, and monitoring
  • Supports corrective action for consequential metrics
  • Shared responsibility for training with The VIP Center Division Manager
  • Manages to Needs Assessment results at the regional and divisional levels
17

Service Center Associate Resume Examples & Samples

  • Copies and/ or scans loan packages
  • Distributes incoming mail and prepares mail for outbound delivery
  • Relieves receptionist during breaks and lunch
  • Maintains printer and fax machine areas with supplies and paper
  • Monitors and maintains all office supply levels and orders supplies when necessary
  • Assists in other departments with clerical related support as needed
  • 2 years mortgage experience preferred, but not required
  • Must have the ability to multitask and meet scheduled deadlines
  • Must possess exceptional verbal and written communication skills
  • Must be motivated and customer service oriented
  • Must be detail-oriented, able to follow direction and guidelines
  • Must have the ability to work independently and also as a successful team player
  • The candidate must have a working knowledge of Microsoft Office Programs, including Outlook, Excel and Word
  • Must be computer literate with proficiency in Adobe
  • Encompass experience is highly desirable
18

Center Associate Resume Examples & Samples

  • Interacts with members of the study group as well as the local coordinating center team in face-to-face meetings and site visits, by phone, and by e-mail
  • Maintains study regulatory documents including up-to-date approvals from the Institutional Review Boards of all participating institutions and copies of the informed consent forms
  • Organizes and distributes the weekly conference call list to members of the study group
  • Schedules meeting rooms and assists with other meeting arrangements (both local and elsewhere), including attention to BSC and GWU administrative procedures
  • Attends and participates in staff meetings, including helping with training sessions
  • Performs database management and data auditing
  • Identifies and reviews data queries and provides prompt, complete resolution and follow through to the clinical centers
  • Performs testing of new features of the database management system
  • Collaborates in the acquisition and distribution of study materials, including interacting with vendors as needed
  • Participates in site visits and study group meetings that may require travel
  • Communicates with the BSC systems support staff and administrative staff relating to systems and administrative details as needed
  • Supports coordinating center outreach to study group committees, such as the Coordinators Committee and the Committee for Oversight of Procedures, and to study central resource cores, such as the Central Biospecimen Laboratory. Activities include ensuring the distribution of study procedure and document updates
  • Addresses questions and solve problems promptly, either individually or in collaboration with colleagues and provides follow through to complete and satisfactory resolution
  • Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position
  • MS Office proficiency
  • Prior experience with website maintenance
19

Seasonal Holiday Visitor Center Associate Resume Examples & Samples

  • Prior experience in sales, administrative, or travel/hospitality preferred
  • Knowledge of a second language helpful
  • Must have strong interpersonal and communication skills
  • Basic math functions such as addition, subtraction, multiplication and division
  • Must have the ability to work in a fast paced environment with minimal supervision
  • Present a professional image consistent with Macy's brand values
  • Position requires proficiency in Microsoft Word, Excel and Lotus Notes
  • Must be positive, friendly and enthusiastic
  • Must have the ability to multi-task
  • Must have great organizational skills
20

Center Associate Resume Examples & Samples

  • Greet visitors, answer and direct telephone and email inquiries appropriately by understanding and providing detailed information on programs, functions, policies and procedures
  • Maintain and organize files and keep electronic server files up to date, including reviewing, consolidating and disposing of obsolete information
  • Maintain an inventory of office supplies, equipment and machines and purchasing items when needed as well as place orders for books, instructional materials and resources upon approval from senior staff
  • Update office and web manuals as needed
  • Arrange for the repair and maintenance of office equipment
  • Other work-­related duties as requested
  • Track vendor accounts and monthly billing for expense reporting
  • Assist with maintaining expense budgets and with composing drafts for justifications of expenses
  • Assist with acquiring receipts and invoices, and managing systems such as EAS and PCard reporting
  • Serve as contact to department timekeeper on behalf of hourly employees
  • Experience with social media and/or WordPress
21

Package Center Associate Resume Examples & Samples

  • Must have a High school diploma or equivalent
  • Must have office clerical experience
  • Must have data entry experience
  • Must have excellent problem solving skills
  • Must have experience using MS Word, Excel and Outlook
22

Service Center Associate Resume Examples & Samples

  • Greet all customers and provide them with prompt, courteous service and assistance
  • Record the purchases/transactions of a customer into a cash register efficiently and accurately
  • Collect money in the forms of cash, checks, food stamps, or electronic funds from customers and tender accurate change in accordance with company policies and procedures
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
  • Provide outstanding, friendly customer service
  • Observe and follow all company policies and established procedures
  • Clean department when necessary
  • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy
  • Assist in special projects and perform other functions as assigned by supervision
  • Work within our company’s management planning (MPP) guidelines to maintain productivity
  • Support and comply with all company’s safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards
  • Treat all associates with fairness, dignity, and respect
  • Perform accurate price check functions
  • Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials
  • Record on designated forms any price discrepancies and/or any “not on file” items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages
  • Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy
  • Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior
  • Process all of the various types of transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC coupons, Food Stamps, manufacturers’ coupons, gift cards, bottle deposits, bottle refunds, merchandise refunds, lottery, Western Union etc. in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same
  • Secure register at all times when leaving it unattended; protect company assets at all times
  • Use and maintain equipment in good working order and report problems or malfunctions immediately to your supervisor
  • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis
  • Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.)
  • Effective communication and customer service skills
  • Must meet minimum age requirements to perform specific job functions
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
  • Demonstrated ability to perform the technical requirements of the job
23

Employee Service Center Associate Resume Examples & Samples

  • Reviews all emails and faxes to determine the nature to the request
  • Creates tickets in SAP CRM system for unique request; or updates information received for existing requests
  • Assigns tickets to appropriate teams or individuals for handling
  • Escalates issues to the next level as needed
  • Participates in information sharing with co-workers; identifies trends and passes recommendations for improvement to the supervisor
  • Serves as a backup for the Employee Services or Operations teams as needed
  • Performs other duties as assigned/needed
  • High degree of emotional intelligence
  • Excellent oral and written communication and interpersonal skills which include the ability to effectively communicate in a courteous manner with staff, co-workers, leadership, vendors and internal and external customers
  • Ability to identify problems and develop solutions
  • Ability to manage several tasks simultaneously; set priorities and plan work to meet deadlines
  • Ability to work with a team to create effective departmental strategies and meet department goals
  • Strong organizational skills, high attention to detail and customer focus
  • Willingness to work additional hours to meet work objectives
  • Strong computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet software, HRIS, Internet
  • Basic knowledge of human resources programs and specific regulations relative to human resources
  • Minimum of 2 years customer service center or HR experience required; 3 years preferred
  • Prior use of a ticketing/case number system strongly preferred
24

Global Service Center Associate Resume Examples & Samples

  • Maintain the highest standards of customer service, quality and professionalism with customers and coworkers
  • Provide telephone and email expert support and advice to users of Zinc MAPS and PromoMats
  • Maintain accurate records all correspondence related to Global Service Center Requests in Zendesk
  • Build strong professional relationships with all users of Zinc MAPS and PromoMats
  • Guide end users on best practices when using Zinc MAPS and PromoMats
  • Identify and resolve client issues associated with Zinc MAPS and PromoMats which affect the likelihood of a successful pilot / license renewal
  • Provide proactive feedback to the Practice Manager, Global Service Center and Directors on recommendations to improve client service and product development
  • Work closely with other departments on follow ups and communications to ensure clients receive the best support possible
  • Support the Customer Success Team with other administrative support as necessary
25

Global Service Center Associate Resume Examples & Samples

  • Advise end users on best practices when using Zinc MAPS and PromoMats
  • Identify and resolve client issues associated with Zinc MAPS and PromoMats
  • Provide recommendations/feedback on client service improvements and product development
  • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers
  • Maintain accurate records of all email/telephone correspondence related to Global Service Center Requests
26

Fulfillment Center Associate Pick / Pack Resume Examples & Samples

  • Reads pick tickets in order to quickly and accurately fill customer orders
  • Picks the items listed on ticket and places into carton. Verifies location, unit of measure and product against pick ticket/label
  • Reviews order for exceptions and handles appropriately to avoid re-work
27

Visitor Center Associate, Flex Resume Examples & Samples

  • Assist with driving sales, marketing shopping packages and group tours
  • Accountable for visitor center tracking, reporting, ordering and distribution of materials (including 10% savings coupons in store)
  • Education/Experience
28

National Conflict Check Center Associate Resume Examples & Samples

  • Perform Data Researcher, and Preparer tasks within the Relationships Checking System (RCS)
  • Conduct database searches within the NCC Tool based on deadlines, instructions and processes in place
  • Process incoming GTIL international relationship checks within the required deadline
  • Perform varies research via internet based on search needs
  • Respond to inquiries and maintain a high level of customer service to internal customers
  • File maintenance
  • Act as backup as needed / trained in various other roles in the NCCC
  • Strong knowledge of Microsoft Outlook and Excel
  • Good Internet research skills
  • Strong attention to detail and quality of work
  • Ability to multi-task, prioritize, and work under very short deadlines
  • Enjoy quiet work environment
  • Team player attitude while working self-sufficiently
29

Service Center Associate Resume Examples & Samples

  • Assigns new claims to the appropriate claims handler
  • Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status
  • Participates in and maintains a quality service culture within the Customer Service Team
30

Fulfillment Center Associate Resume Examples & Samples

  • The Fulfillment Center Associate has overall responsibility to work productively in the area of the Fulfillment Center, as the Director of Fulfillment Centers, Logistics and Facilities best sees fit for daily operation. Supervisors will assign specific tasks within their respective departments daily. Each Fulfillment Center Associate is responsible to know how to perform all of the following functions in both Division 1 and Division 3
  • Stocking
  • Picking
  • Replenishment
  • Cleaning the facility,
  • Trash removal; and,
  • Participate in the year-end physical inventory
  • All Fulfillment Center employees must understand and adhere to the “Fulfillment Center Work Rules”. These works rules are posted on the worker bulletin boards located near the main entrances of the fulfillment center
  • In addition, each Fulfillment Center Associate will be responsible to learn at least 2 of the following tasks
  • Returns processing
  • Zone checks
  • Cycle counting
  • Shipping; and,
  • This position is responsible for a sense of urgency and an appreciation of the deadlines set by the industry. Because of the seasonality of the industry, timeliness is essential. Merchandise is either on time or the deadline is missed; there is no concept of lateness. Deadlines must be met
  • This position is responsible to treat the merchandise with appreciation and respect. Lilly Pulitzer merchandise is special and high quality. It should be handled with care and respect
  • This position is responsible to assist in the warehouse sales as assigned by the Director of Fulfillment Center, Logistics and Facility. This includes assisting with the set up, operations during the warehouse sales and take down of the warehouse sales
  • Standard work hours are 7:30 A.M. to 4:00 P.M. and overtime hours are 6:30 A.M. to 5:00 P.M
  • This position requires responsibility, dependability and commitment. This position requires a sense of urgency and the ability to meet seasonal peaks, workloads and deadlines. In the apparel business there is no concept of lateness. The company is either on time or it has missed the deadline
  • The ability to operate a forklift truck is helpful, but not necessary
31

Field Resource Center Associate Resume Examples & Samples

  • Handle incoming emergency calls
  • Dispatch priority and emergency calls to field technicians using work management software
  • Handle customer complaints and other requests
  • Meet call quality guidelines in addition to other key performance metrics and competencies
  • Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public
  • Other daily, weekly and monthly duties as assigned
  • Experience in customer service necessary, call center or dispatch experience desired
  • Basic math skills needed
  • Intermediate to advanced proficiency within a Windows-based environment is required
  • Ability to learn Mobile Dispatching Software proficiently
  • Capable of multi-tasking effectively essential
  • Accountability for a high level of customer service
  • The ability to work with a wide variety of personalities without conflict is essential
  • Must be available to work non-traditional hours as needed
  • Ability to work from written and verbal instructions
  • Able to remain calm under pressure
32

Paint Center Associate Resume Examples & Samples

  • Establish and maintain excellent customer service levels
  • Provide advice on various products and application
  • Ensure store standards are maintained-keeping the store clean, well merchandised and properly stocked to appropriate levels
  • 100% compliance with the Corporate HSE initiative to ensure zero lost time accidents in district
  • Position is part-time; 27.5 hours a week*
33

Image Center Associate Resume Examples & Samples

  • Opens, sorts, and routes mail and packages to proper department
  • Operates scanning equipment and ensures proper imaging and routing of items
  • Operates mail machine efficiently and effectively and inspects it daily to insure proper working order
  • May assist in the research and location of missing or mis-routed packages
  • Processes outgoing mail and packages through mail machine or courier shipment systems
  • Folds and inserts correspondence and other forms into envelopes in preparation for mailing
  • Strong reading and reading comprehension skills required
  • Imaging/scanning/mail machine and technical mail room experience preferred
  • Word processing, email, spreadsheet experience preferred
34

Service Center Associate Resume Examples & Samples

  • Strong communication and collaborative skills
  • Strong organizational and efficiency skills
  • Understand computer systems
  • Knowledge of bill review and fee schedule
  • 1 to 3 years
35

Resource Center Associate Resume Examples & Samples

  • High School graduate or GED. A minimum of two (2) years of college preferred
  • Will substitute two (2 )years of experience in patient access, billing, insurance, care coordination, transition of care, or directly related experience in a health care environment in lieu of college education
  • Must possess excellent customer service, interpersonal skills, and the ability to maintain composure in difficult situations
  • Requires the ability to be proofread for accuracy, and articulate in both oral and written communications
  • CPAR Certification preferred
  • Accurately types 30 - 35 WPM with knowledge of medical terminology strongly preferred
  • Knowledge of basic computer software (ie Microsoft office: Word,Excel, and PowerPoint)
  • Demonstrates proficiency in health care systems (ie Allscripts, EPIC), use of electronic databases
36

Breslin Center Associate Director Resume Examples & Samples

  • Manages the scheduling and space utilization of events and administrative activities for the Breslin Student Center
  • Supervises, hires, evaluates and directs support staff
  • Administers the daily activities of the administration office, rentals, food services and the house, including event staff, operations staff, ushers, and production staff
  • Reviews and approves all personnel actions and unit policies and procedures
  • Determines, recommends and approves space and facility allocations
  • Resolves operating and personnel problems
  • Maintains contract administration, performance settlement and special arrangements for artists or renters
  • Coordinates and manages all client services for events, contractual and front of house requirements for Breslin Student Events Center and rental events, including University business working with custodial, grounds, physical plant and Department of Police and Public Safety
  • Develops and implements policies and procedures including safety requirements for all front of house and operational activities
  • Interviews, hires, schedules, evaluates, disciplines and terminates regular and student employees
  • Oversees day-to-day front of house operations; and maintenance, repairs and building updates
  • Respond to patron complaints as necessary and ensures that ADA requirements for patrons are met
  • Coordinates and supervises operations and event technical requirements (sound and lights)
  • Conducts financial analysis of events
  • Implements and monitors customer satisfaction training and programs
37

Counseling Center Associate Director Resume Examples & Samples

  • Oversee the day to day clinical operations, providing support, supervision and evaluation for Assistant Directors in counseling, consultation, outreach, preventive education and referral functions
  • Assists in planning, facilitation and coordination of resource to assure availability and accessibility of services
  • Identifies key issues and service needs and helps assess center role in provision of services to meet needs
  • Assists in development of record keeping standards and monitoring of same. Leads internal committee in development of a system of ongoing review and compliance measures
  • Provides leadership in updating policies and procedures
  • Reviews staff credentials. Reviews licensor and credentialing rules of MSU and State of Michigan
  • Facilitates communication of staff on professional and service deliver issues. Refers issues and persons with issues to appropriate others
  • Serves as Acting Director, as assigned, in the absence of the Director
  • May require valid vehicle operator's license where needed to perform duties of the position
  • Other skills and/or physical abilities required to perform duties of the position
38

Telephonic Service Center Associate Resume Examples & Samples

  • Answering and returning calls
  • Miscellaneous clerical
  • Emails
  • Strong data entry skills with the ability to think through processes and documentation
39

Sale Center Associate Resume Examples & Samples

  • Providing excellent customer service to customers, both internal and external
  • Communicating with a local warehouse to ensure product availability
  • Handling HVAC technical support and sales promotions
  • Completing other duties as needed and assigned
  • Experience in retail sales (2+ years preferred)
  • Great customer service skills
  • Ability to work and learn in a fast paced environment
  • Experience with Microsoft Office (Word, Excel, Outlook, etc.)
  • Understanding of HVAC products
  • Must have a valid driver?s license
  • Spanish speaking preferred but not required
40

Mail Center Associate Resume Examples & Samples

  • Ability to work well individually and in a team environment with little to no supervision
  • Solid organization and time management skills
  • Ability to prioritize job responsibilities when typical working environment changes
  • Must possess and maintain a valid driver’s license with a good driving record
  • Must be able to perform the following physical behaviors repetitively: reaching above the shoulder, standing, walking, handling, reaching horizontally and grasping firmly
  • Must be able to perform the following physical behaviors frequently: reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
  • Must be able to lift and carry up to 50 lbs repetitively
  • Must be able to lift and carry up to 75 lbs occasionally with assistance from team
  • Must be able to push up to 100 lbs frequently