Capability Manager Resume Samples

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RK
R Keebler
Ransom
Keebler
517 Hagenes Keys
New York
NY
+1 (555) 783 3826
517 Hagenes Keys
New York
NY
Phone
p +1 (555) 783 3826
Experience Experience
Phoenix, AZ
Capability Manager
Phoenix, AZ
Durgan, Blanda and Glover
Phoenix, AZ
Capability Manager
  • To implement the Castrol Ways of Working for direct and distributor sales force, and continuously improve on the KPIs to achieve an efficient sales force
  • Manage resource utilisation and drive the workforce plan
  • To continuously develop and improve the capabilities of the sales force through a combination of learning opportunities for the team
  • Work with stakeholders to assemble backlogs. Lead solutions or teams in the development and maintenance of comprehensive plans
  • Establish and measure the benchmarks / expected business benefits against which the success of projects can be assessed
  • Develop and maintain broad knowledge of related functional areas across the business and serve as a subject matter expert for internal customers
  • Work with stakeholders to frame out delivery strategy and approach. Organize, plan, and maintain delivery roadmap consisting of cross-functional activities/projects
Boston, MA
IT Capability Manager
Boston, MA
Klocko, Funk and Ankunding
Boston, MA
IT Capability Manager
  • Work closely with ITSM Business Process team and Change Management team
  • Effectively communicate project status to the senior management on a regular basis
  • Track record of attracting, retaining, and growing people to create a self organized and highly empowered team
  • Passion for effective processes and methodologies that will improve the productivity of the organization
  • Manage business partnership, engagements and cross-functional IS&T relationships for successful delivery of solutions
  • Responsible for organizational change management and training
  • Lead planning, development, implementation and maintenance of ServiceNow Platform
present
New York, NY
Solutions Capability Manager
New York, NY
Kohler-Murray
present
New York, NY
Solutions Capability Manager
present
  • Working knowledge of information security industry frameworks (e.g. ISO, NIST, COBIT)
  • Responsible for providing visibility to all workstreams across the program to the leadership team
  • Confers with project personnel to provide advice and fosters creative approaches to problem solving
  • Responsible for coordinating with global development and operations teams to ensure timely delivery of Information Security solutions
  • Responsible for tracking on-going expenditures to ensure timely receipt of invoices, accuracy and payment submission
  • Responsible for ensuring that short-term goals support long-term strategy
  • Responsible for managing interdependencies between groups and projects and gaining alignment of relelvant stakeholders
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Rutgers University
Bachelor’s Degree in Business
Skills Skills
  • Ability to engage and influence multiple stakeholder groups, including internal teams and external vendors
  • Strong commercial acumen, an aptitude in understanding business driver and commercial impacts of L&D
  • A balance of strong analytical skills with a collaborative approach
  • Act quickly on new ideas
  • Excellent written and spoken communications skills
  • Strong leadership and interpersonal skills
  • Quality Assurance and Testing
  • Business and Commercial Acumen
  • Experience with conflict resolution
  • Project Management Professional or other Certification in Project Management, Information Technology Infrastructure Library (ITIL),(Lean) Six sigma, American Society for Quality (ASQ) or equivalent, (Agile) Project Management Institute - Agile Certified Practitioner (PMI-ACP), Certified Scrum Professional (CSP), Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM) or equivalent
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15 Capability Manager resume templates

1

ICG CoB Recovery Capability Manager Resume Examples & Samples

  • Quality review process of the organization's CoB plans to further develop consistency and full resiliency
  • Coordinate application recovery testing and denial-of-access tests and ensure compliance adherence for organization
  • Maintain a crisis management plan for ICG Technology senior management
  • Leverage partnership and alliances with respective business clients, directs, project managers, developers, technology infrastructure personnel, business continuity personnel and global compliance channel peers
  • Perform compliance related requirements and ensure corrective action plans are closed within required timeframes
  • Business continuity and audit/compliance/controls experience
  • 5-7 years project/program management and or compliance experience required
  • Leadership and program management experience
  • Strong technology background/production support experience a plus
  • Excellent organizational, planning and prioritization skills
  • Strong management and interpersonal skills
  • Higher degree / Bachelor’s Degree
  • Disaster Recovery Certification (DRI) preferred
2

Capability Manager Resume Examples & Samples

  • 7+ years of experience in advertising or related operations management or related areas
  • 3+ years of experience in digital advertising industry
  • 7+ years of global commercial commerce design/build and execution experience
  • Operational design experience for online industry is a plus
  • Prior experience in the order-to-cash space and/or procure to pay
  • Strong Program Management skills with direct experience with the software development life cycle (SDLC)
  • Six Sigma certification or equivalent process framework expertise given preference; but not required
  • Start-up business operations experience is a plus
  • MBA a plus
3

Senior Global Capability Manager Resume Examples & Samples

  • Accountable for high quality Process Optimization and Instrumentation - Process Management of all facets concept through design to release and into execution. Be the deep subject matter expert on your capability and understand how it is impacted and impacts other capabilities in the end to end Incentives payout process
  • Identify requirements and capture a working Plan of Record for process improvements, driving change control, managing issues and escalation, triage, cross group coordination and milestone management
  • Build, develop and maintain highly collaborative and effective working relationships with the WPG, Operations and IT, as well as other operational partners to facilitate proactive planning, smooth communication and issue resolution
  • Ensure execution to SLA for your capability, understanding how changes upstream or downstream of your processes will impact overall payout SLA. Work with your peers where changes need to be made to ensure delivery to SLA - ontime and accurate payout
  • 8+ years of relevant business experience within Operations, IT, Sales Incentives Operations or other relevant roles
  • 6+ years of demonstrated Global Program Management or Project Management experience preferably in an Operations environment
4

IT Digital Capability Manager Resume Examples & Samples

  • Capture requirements for a mobile experience connecting customers and consumers through interviews and needs assessments with Marketing, IMC, Shopper, Customer and Bottler experts and stakeholders around the globe
  • Help define the Company’s global Mobile Experience Delivery Framework, based on standardization, modularity, scalability and re-use
  • Evaluate existing internal and external offerings in the consumer & customer mobile area (like WhatsRed, Get Happy, MidTown, Shopmate, Starbucks, …) in order to define a standard solution that can be scaled and re-used globally and is compliant to our global vision for mobile experience delivery
  • Identify missing functionality (f.i. product locator, mobile payments, mobile coupons, beacons, CDE service alerts by consumers, mobile commerce, …) and define ways to integrate these
  • Draft global business model for the Customer & Consumer Mobile Experience
  • Manage the technical integrator partner(s) that will be appointed to develop the functional components for the customer & consumer mobile experience. Supervise the development and delivery process
  • Continuously inform stakeholders about status and progress of this digital capability in order to ensure and maintain alignment, participation and adoption
  • Driving operational excellence, initiative management, innovation of the IT brands; driving adoption, usage, and business value. Actively promoting best practice processes, information management, and use of technology to drive bottom line growth and productivity
  • 1 internal Digital Delivery Management resources, plus external contractors (2 to 5)
  • 10 + years of experience in B2B & B2C marketing area, experience in program management from a business and IT perspective in digital / interactive marketing (B2B & B2C) programs
5

Capability Manager IPS Portfolio Specialist Uhnw Resume Examples & Samples

  • Construction of sophisticated investment proposals based on UBS House View and clients' individual preferences in close collaboration with the responsible Senior Portfolio Specialists UHNW, Program Management Office and Mandate Management
  • Coordination of the on-boarding of new tailor-made Investment Mandate portfolios
  • Generation of customized portfolio review presentations and analysis for existing Investment Mandate clients
  • Maintenance & further development of UHNW sales / review as well as internal Client Advisor education material
  • University degree in Finance; CFA charter or equivalent desirable
  • Experience in the investment industry (preferably in the area of portfolio construction)
  • In-depth knowledge of financial products and markets
  • Strong German and English communication skills in spoken and written form, additional languages welcome
  • Professional and strong customer service skills
  • Reliable & precise, able to work under pressure
  • In-depth IT user skills (i.e. MS Office Tools, Excel in particular, Bloomberg)
6

Lean Capability Manager Resume Examples & Samples

  • Supporting the delivery of externally accredited Lean Training to a wide range of colleagues up to Director level
  • Coaching business colleagues and team leaders in the usage of lean tools and techniques
  • Training new lean trainers across the organisation and supporting their accreditation up to and including LCS 1C level
  • Support the delivery of Lean projects, supporting the realisation of significant strategic objectives
  • Play a key role in the Process Transformation team, promoting Lean thinking across the organisation
  • Support the development of world class lean tools and techniques that are subsequently disseminated as best practice across the broader organisation
  • Lean project delivery experience from scoping through to post-delivery sustainability support
  • Lean Competency System 1C accreditation – required to complete successfully within 12 months of taking on this role
  • Significant stakeholder experience and the ability to influence up to at least Manager (VP) level
  • Strong understanding of the key drivers of creating a sustainable Lean culture
  • Strong communications skills – written as well as verbal – including expertise in creating powerful visual displays
  • Experience in leading and coaching relatively inexperienced lean analysts, identifying development areas and mentoring through to positive career development and supporting external accreditations
  • Lean coaching experience – preferably in areas with little or no Lean experience or understanding
  • Experience of supporting and developing continuous improvement approaches in business areas
  • A good understanding of Operational Excellence practices and experience in guiding team leaders through the use of core tools such as standard work, capacity planning, skills management and team communications
  • Background in delivering Lean training courses to business users
7

Senior Capability Manager Resume Examples & Samples

  • Enhance shareholder value through the continued delivery of a customer offer that is relevant, sustainable, valued by customers and distribution partners, and is profitable
  • Provide support to our business partners and internal stakeholders to ensure as many Australians can become and remain customers of AMP
  • A strong track record of delivering financial results and initiatives that make it simple and easy for the customers to meet their needs
  • Strong understanding of insurance markets, competitors and the legislative and compliance environment (retail and corporate) and other adjacent markets like health insurance
  • Demonstrated experience in product margin and profit management
8

Capability Manager Resume Examples & Samples

  • Ability to engage and influence multiple stakeholder groups, including internal teams and external vendors
  • Strong commercial acumen, an aptitude in understanding business driver and commercial impacts of L&D
  • A balance of strong analytical skills with a collaborative approach
  • A passion for the technical capabilities required to succeed
9

Capability Manager, DW Capabilities Resume Examples & Samples

  • Expert Data Modeling (5+ years experience)
  • Ability to solve for complex data integration challenges (5+ years of Informatica implementation experience)
  • Proficiency with Unix scripting, expert level SQL skills
  • Requirements gathering, technical solution design for data integration processes
10

Capability Manager Resume Examples & Samples

  • Help define the vision and strategy and maintain the roadmap for News Platform capabilities
  • Elicit requirements and specifications from a broad range of groups - architecture, development, technical operations, business units and other capability teams. Consolidate and distil these requirements into requirements, specifications and/or user stories
  • Create and grow relationships with key stakeholders to fully understand their products, objectives and strategy in order to ensure the capabilities delivered enable them to achieve their goals - both tactical and strategic
  • Develop and maintain broad knowledge of related functional areas across the business and serve as a subject matter expert for internal customers
  • Establish and measure the benchmarks / expected business benefits against which the success of projects can be assessed
  • Promote the Platform capabilities to ensure optimal re-use/adoption across the Thomson Reuters business divisions
  • Adopt the role of Product Owner: enhance and mature the capabilities, identify new business opportunities and establish business and operational processes to support them
  • 5+ years experience with product/capability management
  • MS Office Proficiency
  • Experience on collaboration platforms like JIRA
  • Sound understanding of technology platforms and Agile delivery methodologies
  • Understanding of digital information structures and conventions such as XML and metadata
  • Proven ability to work with globally distributed teams in direct-reporting and matrix environments
  • Proven ability to communicate effectively with senior management, business and technology stakeholder
  • Ability to elicit input from multiple business partners, distill requirements and manage projects across teams and geographies
  • History of relationship building and cross-functional collaboration
  • Knowledge of news industry, products and competitive landscape – including TR products and capabilities (preferred)
11

Control & Capability Manager Resume Examples & Samples

  • Be responsible for developing, driving and implementing a strong and robust control framework for the portfolio
  • Be responsible for determining compliance with Group Policies & Standards and will develop and manage local standards applicable to the individual business unit
  • Be a key interface between portfolio teams and operations/shared/central services; monitoring and managing performance, ensuring activity is in line with risk appetite
  • Continually assess portfolio performance in relation to the control environment and capability, identifying and implementing change to improve performance
  • Own the portfolio Control Environment & support organisational control objectives, leveraging 3LoD Model: BUCO, Ops Risk, Governance & Audit
  • Manage cross business forums e.g. NPA, Change Boards, Card Scheme Management, BUCO etc
  • Work with, negotiate and influence key stakeholders/functions to ensure recommendations for performance improvements obtain appropriate approval
  • Detailed understanding of Group Governance & Control processes. Together with an in depth understanding of Group Policies & Standards
  • Advanced relationship and stakeholder management skills - the jobholder will be required to build and maintain effective working relationships across the Risk Function, Germany team and wider Risk Function
  • Strong influencing and communication skills - be able to communicate complex concepts to a wide audience
  • Strong evidence of coordinated planning and delivery of planned activity
  • Extensive knowledge of governance & control practices
  • Extensive knowledge of compliance and regulatory requirements in the financial services sector
12

Lead Capability Manager Europe & Africa Resume Examples & Samples

  • Lead the development of the capability strategy, programmes and learning offers. In partnership with Key stakeholders/senior Leaders advise/recommend requirements for training and development within the Region within their functional areas
  • Support global initiatives, architecture of the journey to deliver high performing functional teams in Lubricants and translate into Regional plans
  • Development/input into competency frameworks, assessment methods and associated learning curriculum and thereafter operationalise in markets
  • On an on-going basis this role is accountable for developing the annual functional learning needs analysis, working with key stakeholders to prioritize and plan course development, and serve as single point accountability for course content
  • Supports Functional leaders in embedding skills, competencies and expertise within their teams
  • Define, review and agree with relevant stakeholders the strategy for capability development in the business within Lubricants in Europe and Africa ensuring alignment of programmes and processes with the BP Group competency & training processes, standards and recommendations
  • Benchmark industry practice to ensure that the strategy is leading edge and can be upheld as leading edge externally
  • Ensure the strategy is continuously improved in line with business needs and leading edge thought on Capability development
  • Develop and recommend in conjunction with the Global Capability Network an approach to capability that is consistent across the various businesses
  • Coach and influence the leadership team to drive capability development
  • Support/Develop functional competency frameworks
  • Accountable for completion of the learning needs analysis within the Region and providing leadership whilst championing key capability issues
  • Develop implementation plans that utilise and leverage internal and external expertise in a holistic and cost-effective manner delivering ‘fit for purpose’ training and learning offers
  • Lead, coach, motivate and manage a small team of internal capability resource either directly or indirectly to achieve the plan and to develop professionally
  • University Degree (in Capability/Learning would be advantageous)
  • Significant experience as a learning professional is essential
  • Has ability to understand business drivers, strategy and customer insight. Applies innovative, high quality processes and solutions to meet business needs
  • Effectively consult with diverse cultures to produce meaningful plans and outcomes
  • Successfully influence senior leaders as well as line managers
  • Possess strong passion for embedding learning outcomes
  • Ability to work and communicate effectively in a virtual environment and with cross-discipline, cross-cultural teams
  • Ability to work in a fast-paced environment and to be adaptive/flexible
  • High standard of written and spoken English required
13

E-com Capability Manager Resume Examples & Samples

  • Responsible from research and scoping to roll-out through to hand-over to business facilitating smooth operations post launch
  • Support yearly roadmap build with factual data from industry, market, regional and global organization to enable fact based priority setting
  • Other duties, as required
  • Advanced project management skills and experience with project management tools
  • Experience with ecommerce platforms, preferably Demandware, or other systems commonly used in ecommerce operations
  • Experience with SAP OMS or other order management systems commonly used in ecommerce operations
  • A clear understanding of business levers which impact ecommerce commercial success and experience in writing business cases to prove commercial value of a project
  • Experience with major analytics platforms (i.e. Google analytics, Omniture)
  • The candidate must be self-directed and is able to work in a highly flexible and informally structured environment. Exemplary multi-tasking and time management skills are a necessity
  • Strong ability to communicate and influence effectively and efficiently across local and global audience
  • A clear understanding of best in class consumer/visitor experience in the modern digital world, a continually evolving perspective on the optimal consumer journey
  • A sound understanding of current and emerging ecommerce technologies and their on-site application
  • College or University degree
  • Working knowledge of the apparel and / or sports industry an asset
  • 3-5 years’ experience working in a major eCommerce or digital marketing organization
  • At least 2 years’ experience working on cross-functional projects
14

Global Industrial Capability Manager Resume Examples & Samples

  • Embeds the Specialist Industrial Capability requirements from the Global Industrial Strategy into the Lubricants business. Translates these requirements into mandatory programmes that feature in individual MyPlans
  • Tailors and deploys individual capability assessment tools and career pathing tools to enable individuals to build robust development plans and career plans
  • Works with HRBPs to identify future talent requirements and technical capability requirements to ensure robust succession plans are in place for this essential part of the business
  • Makes recommendations about career path progression options and other mechanisms to enhance employee retention within Specialist Industrial roles
  • Leads the design, development and delivery of core global programmes using a combination of internal SMEs and external providers, ensuring solutions are underpinned by 70/20/10 methodology and deployment methods are sustainable
  • Takes best practice from BP downstream to set up a Systematic Technical Coaching (STC) programme within Lubricants in order to increase the number of employees with mastery & expert competency levels in Metal Working Fluids, High Performance Lubricants and sector understanding (for the 5 Industrial focus sectors)
  • Supports the STC programme, works closely with HR and the Industrial Leadership Team to
  • Minimum Graduate calibre
  • A degree in Business / HR related subject desirable
  • A Diploma in Learning & Development would be value add
  • Strong experience and knowledge of building Sales curriculums underpinned by the principles of 70/20/10 blended learning
  • Previous experience of working in Industrial Sales is highly desirable
  • Experience of working in a Sales L&D role is highly desirable
  • Can successfully facilitate capability interventions & has proven experience of embedding learning through effective coaching
  • Has a good understanding of Training/Learning Cycle
  • Has a very good knowledge of current, sales processes and ways of working within Lubricants
  • Proven ability to manage multiple projects, deploying these across a number of geographies
  • Experience of working with third party agencies
  • High degree of energy, stamina and resilience, combined with a “can do” attitude
  • Strong relationship management skills with the ability to consult, engage and influence, a stakeholders at all levels
  • Continuous improvement mind-set
15

Global Industrial Capability Manager Resume Examples & Samples

  • Role model the BP Values and Behaviours
  • Ability to build and implement robust capability plans and programmes for the Global Sales function
  • The ability to work with regional capability resources to understand the need to flex content or facilitation to support regional delivery
  • Flexibility of thought and action to be able to update the capability agenda, ensuring it addresses significant changes in Sales environment
  • The ability to collaborate and work closely with multiple stakeholders; regional Sales functions and the Global Marketing Leadership team to gain their input and buy in to the Industrial sales capability agenda, the HR team and Capability teams to deploy and embed solutions
  • Language skills appropriate for geography
  • Ability to design, develop and deliver programs across groups of culturally diverse geographies
16

Digital Capability Manager Resume Examples & Samples

  • Develop and support the Controlled Document Management Service for the enterprise using the Qumas platform, and ensure the service is scalable to expand the use for additional controlled content
  • Accountable to monitor the health of the service and govern the use of the system. This includes but is not limited to defining the health metrics, reporting requirements, and governance processes
  • Partner with stakeholders to advise on guidelines for the appropriate use of document management and content management services
  • Manage the requirements gathering process for new clients and all enhancements to guarantee alignment with the defined guiding principles and business outcomes
  • Be accountable for system support and change management activities. Oversee and coordinate technical staff on projects as required
  • Align with stakeholders to ensure processes and system supports needs are understood
  • Manage project budgets & costs accountability to ensure they are within budget and business outcome constraints
  • Drive system and process simplification and standardization
  • Accountable for developing and driving improvements for the operational processes associated to the service. For example; on boarding, release schedules, report requests, and enhancement prioritization
  • Testing lead for projects and CI releases. This includes overall coordination, managing the execution and the documentation of the results per validation standards
  • Basic understanding of Content Management concepts and tools
  • Basic project management skills preferred
  • Understanding of our validation processes and associated requirements
17

IT Capability Manager Resume Examples & Samples

  • Responsible for ensuring large ServiceNow programs are delivered on time
  • Responsible for managing a team of employees
  • Responsible for overall health, performance and scalability of the application
  • Responsible for product strategy, solution roadmap, infrastructure planning and upgrade planning
  • Responsible for annual budgeting process
  • Responsible for organization-wide adoption of the solution
  • Responsible for organizational change management and training
  • Lead planning, development, implementation and maintenance of ServiceNow Platform
  • Define program roadmap, release schedules, project plans, and resource plans
  • Must build credibility, establish rapport and maintain communication with stakeholders at multiple levels
  • Manage business partnership, engagements and cross-functional IS&T relationships for successful delivery of solutions
  • Work closely with ITSM Business Process team and Change Management team
  • Work closely with the product vendor to address product issues as well as influence the future product roadmap
  • Lead development of conceptual and detailed designs to meet business needs
  • Responsible for review of deliverables for accuracy and completeness
  • Consider localization, scalability, and ease of maintenance in all solutions
  • Manage large projects, setting priorities with measurable objectives, monitoring and reporting on the process, progress and results
  • Manage operational processes and infrastructure setup for the solution
  • Supervises day to day activities of direct reports and contractors including task assignment, prioritization and completion
  • Effectively communicate project status to the senior management on a regular basis
  • B.S. in Computer Science or equivalent experience in a work related field/discipline
  • 5+ years’ ServiceNow experience supporting the implementation, administration, configuration, and/or development of the tool is preferred
  • 8 or more years of IT background
  • Must have a successful track record in all aspects of the project development lifecycle. Must have successfully led large IT programs
  • Thorough understanding of ITIL v3 processes
  • Ability to lead multiple cross-functional projects concurrently in a fast paced environment
  • Must have a combination of business acumen and technical knowledge to manage a large ITSM Platform
  • Problem and conflict resolution skills
  • Collaborating and influencing people across organizations and levels
  • Passion for effective processes and methodologies that will improve the productivity of the organization
  • Strong written, verbal, presentation skills, impeccable organizational and time management skills
  • Track record of attracting, retaining, and growing people to create a self organized and highly empowered team
  • Experience in creating and leveraging qualitative metrics and measurements
  • Able to work in an ambiguous and highly interdependent work environment to get things done in an efficient and tactful way
18

Capability Manager Resume Examples & Samples

  • Improve the electronics function capability through internal and external training. Develop Engineering Academy internal and external training modules
  • Assign engineers to projects according to skills required and availability
  • Recruit engineers to fill openings and key skillset gaps
  • Manage resources in engineering using the Control Systems Supply/Demand tool. Use this information to provide ESORB updates and input into PAG/REG
  • Mentor skillset engineers to improve technical capability and project performance
  • Maintain Skills matrix and identify key gaps & plans to fill
  • Own PDRs for Electronics Skillset Engineers
  • Perform Career planning/development for skillset Engineers
  • Execute strategic outsourcing including being key contact and relationship manager for key. Outsourcing partners
  • Enable technical excellence of Engineering deliverables for projects
  • Support lessons learned and process improvements needed to eliminate systemic NPI issues
  • Assist to Develop and Deploy new tools
  • Support estimation for new projects. (along with lead eng)
  • Own and execute Capital Budgets and Labs
  • Help evaluate technologies & implement electronics vision
  • Assure compliance with DO-254 (complex electronics) and DO-160 (EMC) certification requirements
19

Digital Capability Manager Resume Examples & Samples

  • Work closely with Digital Capability Lead to understand new capability requirements, then manage the end-to-end delivery of digital products across the platforms and/or apps within remit
  • Work with Agile scrum team to ensure Digital Experience tasks for a given platform are delivered according to business priority, ensuring exemplary code and quality standards throughout the development process
  • Identify new capabilities and deliver feature enhancements to existing platforms to meet business objectives and KPIs
  • Budgetary control for capabilities/platforms within ownership or remit
  • Product Management with stakeholders across the product development lifecycle - from understandind requirements at ideation/epic level all the way through to optimising live digital product and services to meet business objectives and KPIs
  • Quality management and assurance, including managing third parties
  • Performance management of customer capabilities and tools under ownership
  • Work with Digital Capability Lead to align roadmap deliverables within 12 month roadmap
  • Ability to analyse, execute and evaluate capability improvements to time, cost and quality targets
  • Excellent communicator; both formally and informally
  • Experience presenting to senior stakeholders
  • Analyse business requirements and advise on scope and options for continuous operational improvement
  • Ability to demonstrate innovative and ethical thinking in applying solutions to an existing capability for the benefit of the customer
  • Degree preferred
  • Previous experience as a Digital Product Manager or in a similar role
  • Familiar with Agile methodologies
20

Capability Manager Resume Examples & Samples

  • Develop training and development plan to grow and improve the persuasive selling and technical skills in direct and distributor sales force, through a performance based culture
  • Identify gaps in direct and indirect sales force and develop improvement plan and training calendar
  • Equip direct sales team with Key Account Management skills
  • Equip indirect sales team and distributors with Distributor Management skills through DMP and ROI template. Improvement plan to move distributors towards Ambassador segment
  • Equip industrial sales with necessary product and selling skills through the Energiser Program
  • Manage and rollout Castrol Academy to direct and indirect sales teams
  • Improve customer experience through management of the Customer Charter
  • Align with local teams on regional initiatives and program rollouts
  • Develop induction programs for new sales personnel and distributors
  • At least 5 years working experience in a managerial role in sales and training
  • Strong planning, communications, presentation, organisational and influencing skills
  • Innovative, able to find solutions to complex problems
21

Capability Manager Resume Examples & Samples

  • To determine, develop and provide for the sales organisation, access to, the appropriate skills, knowledge and processes required to become and remain a World Class Customer Management Organisation
  • To deliver BP’s growth strategy through effective Distributor Management , Route To Market Reviews, KPI management and embedding World Class Customer Management culture in BP’s direct and distributor Sales Force
  • To implement the Castrol Ways of Working for direct and distributor sales force, and continuously improve on the KPIs to achieve an efficient sales force
  • To continuously develop and improve the capabilities of the sales force through a combination of learning opportunities for the team
22

E&A Capability Manager Resume Examples & Samples

  • Define, review and agree with stakeholders the gaps to be closed in E&A functional teams in line with the global capability development agenda
  • Build and agree with stakeholders implementation plans for capability development in order to close the gaps
  • Identify and liaise with potential training providers in relation to programs development and delivery
  • Develop / review training contents and deliver training according to demand for both skills development at individual level and insights and offers at collective level
  • Actively use the internal expertise and involve internal subject matter experts for programs development
  • Ensure alignment of any development option (training, on-the-job coaching, etc.) with the standards, principles and terminology of the regional / global programs
  • Monitor the application of the proposed development processes, the quantity and quality of the deployed capability development programs and feed back to the management
  • Identify / create and exploit possible synergies with other businesses or other Lubes countries. Operate at all times to the highest personal standards and ensure compliance with all regulations and the company standards on quality, employee health and safety, product safety stewardship and environmental protection activities
  • To perform the Company's representative functions, provide functional support and establish constructive relations with key existing and potential contractors
  • Operate at all times to the highest personal standards and ensure compliance with all regulations and the company standards on quality, employee health and safety, product safety stewardship and environmental protection activities, including distributors own activities
  • Experience in a capability role - capability background essential
  • Proven delivery of successful capability programs
23

E&A Capability Manager Resume Examples & Samples

  • Deliver the Functional Capability Agenda for E&A through the delivery of the Capability strategy
  • Support the development of capability tools and processes to equip the functional teams in lubricants with the necessary skills and knowledge to deliver high levels of performance
  • Ownership of programs in the identified functional priority areas
  • Support the on-going development and maintenance of the competency framework and liaise with the global capability framework to ensure the best results for the region
24

Expert Capability Manager Resume Examples & Samples

  • Minimum 4 years experience in a Expert Sales Role
  • Strong, proven knowledge of the Expert & Retail Trade Environment
  • Previous experience working to execute Training in a commercial environment
  • A Sound understanding of the F.M.C.G. and Expert business trading environment
  • A sound understanding of commercial acumen
  • An understanding of how to manage trade and company expectations and make sound commercial decisions
  • To plan, organize and execute development strategies and activities in line with EMEA Sales Capability Framework in order to enhance their capability, skill, and knowledge, which will help them achieve sales objectives and company’s goals through world class systems, processes and techniques
  • This position is accountable to develop and leverage GSK Cx Expert Sales teams capability, skill and knowledge
  • The Expert Sales Capability Manager is also responsible for building close working relationship with the Sales Director, National Dental Detailing Manager, national Sales Manager & Head of Modern Trade, Commercial HR Manager, Risk & Compliance Manager
  • To assist the expert sales management team to identify training needs and ensure that the sales team possesses the right capabilities to achieve their sales objectives
  • Measure performance standards and competency for further improvement
  • Co-ordinate with HR Manager to identify development needs of the members of sales team arising out of the appraisal process
  • To support the expert sales management in succession planning exercise and provide competencies development programs for candidates identified
  • Ownership for effective management, phasing, apportionment, and control of training expenses as agreed
  • Proven track record in leadership and people development
  • Previous coaching, selling and influencing experience with both internal and external customers
  • Exceptional interpersonal, communication and facilitation skills internally and externally
  • Contribution to cross-functional group and project work
  • Problem solving and solution based ‘Can do’ approach to issue management and conflict
  • Understands and demonstrates good time management practice
  • High levels of personal drive, self motivation and proactive behaviour
  • Strong sense of urgency, clearly accountable for achievements of self & others by demonstrating effective leadership skills
  • Excellent Presentation Skills
25

Capability Manager Indonesia Resume Examples & Samples

  • To create a frame work for the capability development of sales teams in country
  • To create a TNA (Training Needs Analysis) for their sales teams
  • To wire frame the sales organization structure and the individual competency assessment scores (when they are done) into a web-based portal so as to create a Capability Enhancement Plan for each individual
  • To network and assist the Regional Capability Team in creating a capability plan for A&P
  • To network and assist the Country Capability Tags in creating a capability plan for their countries
  • To wire frame and populate the competency scores of the entire country sales team onto the web based portal so that a Capability Enhancement Plan can be drawn up for each individual
  • To create a training calendar for the country and organize delivery of the training programs through a training consultant
  • To evaluate the effectiveness of these training programs and redevelop content where necessary
  • Act in a manner consistent with the BP Values & Behaviours by leading through our values, building enduring capability, energizing people and maximizing value in both short and long term commitments
  • Internally the Capability Development Manager liaises with the Country Sales & Marketing Leadership team to align with the strategy, training requirements and to manage the coaching process which is the line manager’s responsibility. Externally the role holder interacts with the bank of trainers, consultants and peers in other countries/regions
  • There is also a close working relationship with the local HR teams for support in facilitation, content development, and managing the CEP process etc
  • Minimum 10 years of Sales & Marketing experience with at least 4-5 years of that should be at manager/senior manager level
  • Having completed courses/programs on training, facilitation and coaching is desirable and will be an added benefit
  • Needs to have a thorough understanding of the sales system, customer fulfilment process, market structures and industry dynamics. A basic knowledge of the product technical aspects is also essential
  • Familiar with FMCG industry, exposure in automotive industry will be an advantage
  • Excellent training and facilitation skills
  • Passionate about training & cascading knowledge
  • Good analytical & conceptual thinking
  • Fluent in English & Bahasa Indonesia
  • Skillful in operating PC and MS Office Application
  • Strong communication skills (oral & written)
  • Ability to work under pressure & tight deadlines
  • Well organized and able to excel in a fast paced, dynamic environment
  • Team player with strong leadership skills
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Collaborative Capability Manager Resume Examples & Samples

  • Experience in Learning and Training
  • Willingness to be adaptable to and drive change. Ability to adapt quickly, work under pressure and manage multiple activities in accordance with business requirements and timelines
  • Working understanding of Analytics
  • Intermediate to advanced MS Excel Skills
  • Tier 2 accreditation advantageous
  • Interest in e-learning, social media and their application in learning interventions desired
27

Senior Capability Manager Resume Examples & Samples

  • Define, plan, and deliver on product/technology capability roadmaps, working with the executive sponsor (Director or higher), and other management as required to ensure achievement of the objectives of defined. Organize, direct, and coordinate cross-functional activities to focus resources on the successful delivery and implementation of the desired results for a defined program and/or strategic initiative
  • Plan, organize and control the day-to-day operations of the project, including budgetary oversight and optimal resource utilization. Direct corrective action as needed to maintain the viability of the program, reports to the executive team/sponsor/steering committee on the progress, business impacts, and strategies around the project(s)
  • Work with stakeholders to assemble backlogs. Lead solutions or teams in the development and maintenance of comprehensive plans
  • Work with Executive Sponsor and other management as required to achieve the delivery objectives. Acquire understanding of the value proposition of the capability/technology. Understand customer commitments and regulatory requirements
  • Leverage industry leading Lean and Agile practices and audit requirements. Support and contribute to the improvement of delivery methods, security, and practices
  • Bachelor's Degree Business Administration, Management Information Science, or
  • Master's Degree of Business Administration, Management Information Science, or
28

Senior Capability Manager Resume Examples & Samples

  • Bachelor's Degree Business Administration, Management Information Science, or related field
  • 5 to 8 years’ work experience in project management
  • 5+ years’ work experience delivering business solutions using information technology
  • Master's Degree of Business Administration, Management Information Science, or related field
  • Outstanding customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development
  • Experience with conflict resolution
  • PMP or Scrum Master certified
  • Agile is a hug plus
29

Senior Capability Manager Resume Examples & Samples

  • Bachelor's Degree in Business Administration, Management Information Science, or a related field
  • Five to eight (5 to 8) years of work experience in project management
  • More than five (5+) years of work experience delivering business solutions using information technology
  • Master's Degree in Business Administration, Management Information Science, or a related field
  • Outstanding customer focus, results orientation, strategic thinking, change advocate, continuous improvement and talent development
30

Capability Manager Resume Examples & Samples

  • Contribute to the definition, planning, and delivery of product/technology capability roadmaps, working with the executive sponsor (Director or higher), and other management as required to ensure achievement of the objectives as defined. Organize, direct, and coordinate cross-functional activities to focus resources on the successful delivery and implementation of the desired results for a defined program and/or strategic initiative
  • Plan, organize and control the day-to-day operation of the project, including budgetary oversight and optimal resource utilization. Direct corrective action as needed to maintain the viability of the program, report to the executive team/sponsor/steering committee on the progress, business impacts, and strategies around the project(s)
  • Work with stakeholders to frame out delivery strategy and approach. Organize, plan, and maintain delivery roadmap consisting of cross-functional activities/projects
  • Bachelor's Degree in Business Administration, Management Information Science, or related field
  • Two to five (2-5) years of work experience in project management
  • Two or more (2+) years of work experience delivering business solutions using information technology
  • Excellent written and spoken communications skills
  • Experience with Risk Mitigation Planning
  • Master's Degree in Business Administration, Management Information Science, or related field
  • Project Management Professional or other Certification in Project Management
  • Scrum Master Experience
31

Capability Manager Resume Examples & Samples

  • Bachelor's Degree - Business Administration, Management Information Science, or related field
  • 2+ years’ work experience in project management
  • 2+ years’ work experience delivering business solutions using information technology
  • Two or more (2+) years working on projects which involved significant amounts of infrastructure including networking, desktop integration and phone installations
  • Additional experience should include working with procurement and coordinating vendors executing new construction and/or major physical renovations (e.g., electrical, construction)
  • Proven work experience successfully delivering integrated technology and infrastructure solutions throughout hospitals or equivalent medical-based facilities
  • Experience planning the integration of Electronic Health Record software (e.g. EPIC)
32

Capability Manager Resume Examples & Samples

  • Master’s degree or equivalent in a business related subject
  • Recognised qualification in Market Research
  • Data Interpretation / Insight Analysis
  • Solution Design & Development
  • Quantitative and Qualitative Research Techniques
  • Analysis using Standard Statistical Packages (SPSS, SAS)
  • Secondary Market Research / Desk Research
  • Data Visualisation
  • Data understanding
  • Data Analysis and Modelling
  • Dunnhumby Capabilities and Solutions
  • Support and motivate
33

Solutions Capability Manager Resume Examples & Samples

  • Responsible for driving the vision of ISG by successfully delivering strategic initiatives through the completion of quality deliverables within the identified scope, schedule, and budget
  • Responsible for ensuring that short-term goals support long-term strategy
  • Responsible for managing interdependencies between groups and projects and gaining alignment of relelvant stakeholders
  • Responsible for providing visibility to all workstreams across the program to the leadership team
  • Responsible for tracking on-going expenditures to ensure timely receipt of invoices, accuracy and payment submission
  • Responsible for proactive anticipation of and engagement on potential hot spots with timely escalation to leadership as needed
  • Responsible for ensuring both documentation and operationalization is accounted for in project plans
  • Responsible for assessing project risks, and implements mitigation plans as needed
  • Generate ideas and critically evaluate future scenarios for consideration into the ISG strategic plan
  • Working knowledge of information security industry frameworks (e.g. ISO, NIST, COBIT)
  • Experience with productivity software such as Microsoft Office
  • CISSP certified and has project management training and experience
  • A self-driven and motivated individual with proven ability to contribute to the development of security metrics programs involving multitude of areas and stakeholders
  • Communicates ideas or positions in a persuasive manner that builds support, agreement or commitment and take action to influence others to align, gain trust, and motivate action
34

Capability Manager Resume Examples & Samples

  • Bachelor’s degree or equivalent in Information Technology or related subject
  • Post-graduate/Master’s degree or equivalent in any subject
  • Data science awareness
  • Data warehouse systems & cloud infrastructure understanding g Data management (Clickstream, Mobile, Social)
  • Business and data requirements & Documentation
  • Data Analysis and
35

Capability Manager Resume Examples & Samples

  • Driving focus, accountability and delivery across business objectives such as organisational structure, supply sourcing and workforce strategy
  • Driving capability uplift across elements such as Agile, DevOps and leadership by creating and embedding consistent training
  • Build skills matrix and induction programs
  • Manage resource utilisation and drive the workforce plan
  • Build and monitor employment engagement survey initiatives working closely with delivery leads to increase engagement
  • Ensure clarity and drive consistency across mid and year end performance conversations
  • Develop and drive Customer Advocacy program across S&IP