Business Systems Specialist Resume Samples

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HS
H Stiedemann
Helena
Stiedemann
18873 Waters Ports
Boston
MA
+1 (555) 298 4302
18873 Waters Ports
Boston
MA
Phone
p +1 (555) 298 4302
Experience Experience
San Francisco, CA
Business Systems Specialist
San Francisco, CA
Yost and Sons
San Francisco, CA
Business Systems Specialist
  • Project Management: Leads small to large projects, and assists other project managers
  • Provide operational support for Workflow ensuring that
  • Providing technical guidance concerning business implications of application development projects
  • May manage change, defect and enhancement request process and assignment of approved work
  • Assisting internal business groups on process improvement projects
  • Assist in developing and enhancing the customer and stakeholder relationship
  • Developed and executed weekly and monthly reports for pharmacy and government entities to analyze support processes
San Francisco, CA
Informatics & Business Systems Specialist
San Francisco, CA
Kling Inc
San Francisco, CA
Informatics & Business Systems Specialist
  • Provide support to the development, deployment and adoption of the health services information technology systems
  • Serve as the liaison between information technologies and the health services business lines
  • Implement solutions that align with the department’s objectives
  • Work directly with end users, health services business line leaders and information technology partners to provide support for the planning, coordination, management and integration of health information & data necessary to support the mission and efficient operations of all health services business lines
  • Conduct thorough testing of related applications and processes for all health services business lines and conduct requested end user functional support & training
  • Work to enhance business processes to evaluate, analyze and produce better efficiency, products and overall outcomes
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
present
San Francisco, CA
Senior Business Systems Specialist
San Francisco, CA
Nader and Sons
present
San Francisco, CA
Senior Business Systems Specialist
present
  • Provides support for technology and process improvement for existing and new applications/ processes
  • Provides support for technology and process improvement for existing and new applications/processes
  • May assist in maintenance of Disaster Recovery plans
  • Interacts with management to keep abreast of objectives
  • Handle moderate to complex user issues that arise with supported systems and tools. Address most calls independently, escalate the more complex problems to senior peers
  • May assist in maintenance of Business Continuity plans, testing and annual certification process
  • Provide oversight of contract resources or other staff implementing business tasks
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
East Carolina University
Bachelor’s Degree in Computer Science
Skills Skills
  • Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution based on a broad base of business knowledge
  • Proficiency and adaptability in using a variety of software applications
  • Basic knowledge and understanding of project management methodologies, practices, techniques and tools
  • Ability to represent the Company at professional and business functions in a competent manner
  • Solid knowledge and understanding of how technology can be used to automate business processes
  • Strong knowledge of claims adjudication systems and processes and contract/regulation language
  • Strong attention to details
  • Strong knowledge of department computer applications/systems and their interactions with other bank systems
  • Ability to maintain a professional image
  • Strong verbal/written communication skills with the ability to distill meaningful and accurate information from potentially ambiguous business descriptions
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15 Business Systems Specialist resume templates

1

Business Systems Specialist Resume Examples & Samples

  • Provide end-user support and drive issue resolution with FTT resources ensuring production issues are addressed in a timely manner
  • Excellent verbal and written communication skills (English)
  • Strong attention to details
  • Ability to represent the Company at professional and business functions in a competent manner
  • Ability to work under pressure in a fast-paced dynamic environment
  • Ability to maintain a professional image
  • Ability to establish and enforce standards
  • Highly organized, results oriented, schedule driven
  • Ability to help others adapt to change
2

Business Systems Specialist Vancouver Resume Examples & Samples

  • Document and model both current and future software specifications: domain models, use cases and business processes
  • Create and facilitate processes to identify software requirements and priorities
  • Translate business requirements into technical requirements
3

Business Systems Specialist Resume Examples & Samples

  • Understanding business needs and translating these to business requirements
  • Determining the deliverables and associated timelines for assigned projects or work packages
  • Completing solution requirement documentation; including initial drafts, peer reviews, walkthroughs and signoff
  • Establish and maintain good working relationships with both technology and business to ensure collaboration
  • Managing and resolving requirement related issues, escalating when necessary in a timely manner
  • Provide support throughout project life cycle on requirement related questions/clarifications
  • Assist in the investigation and research of industry practices
4

Business Systems Specialist Resume Examples & Samples

  • Formulating and defining system scope and objectives
  • Assisting internal business groups on process improvement projects
  • Providing technical guidance concerning business implications of application development projects
5

Business Systems Specialist Resume Examples & Samples

  • Recommend: Has the authority to provide and recommend actions to mitigate risk and use judgment-based decision-making regarding AML policies and procedures
  • Monitoring: Has authority to collect customer data from internal customers to ensure the accuracy and completeness of AML processes
  • Information Access: Has authority to use and access confidential information related to customer information, product and financial information
  • AML Team and staff
  • Technology & Operations
  • BMO Financial Group LE/LOBs – P&C, Wealth Management and Capital Markets
  • Corporate Compliance
  • Bank Examiners and Auditors
  • 3+ years of prior AML and Compliance experience
  • 3+ years in a business/systems analyst role
  • Maintain or are pursuing an AML related certification (e.g. CAMS)
  • Knowledge of Anti-Money Laundering regulations and various technologies used to maintain compliance
  • Ability to effectively communicate, articulate and escalate requirements and issues pertaining to critical AML applications
  • Experience / Knowledge of the SDLC; with emphasis on requirement elicitation and the implementation and oversight of technical applications
  • Ability to research and make appropriate decisions regarding complex issues
6

Business Systems Specialist Resume Examples & Samples

  • Requires 4-6 years of related work experience and Bachelor’s degree, or technical training or equivalent combination of education and experience
  • Experience desired in various types of projects
  • Business Systems education or experience desired
  • Ability to articulate in various mediums, verbal, written, email, development and refinement of PowerPoint presentations
  • Experience and ability to create business requirement documents of risk, cost and benefits analysis documents for proposed solutions
7

Business Systems Specialist Resume Examples & Samples

  • Provide operational support for Workflow ensuring that
  • Bachelor’s degree in Management Information System, Computer Science, Computer Engineering or related field
  • A minimum of 5 years hands-on experience developing for and in support of the R12 Oracle eBusiness Suite
  • Hands-on experience implementing and supporting Oracle R12 in modules preferably in Supply Chain or Financials such as Projects, Purchasing, Fixed Assets, and Inventory
  • Hands-on experience in design and coding for Oracle R12 modules using the technology of Java, Oracle Forms, BI Publisher, Discoverer, Workflow Builder, and advanced PL / SQL
  • Hands-on experience and deep understanding of supporting and administering Oracle R12 Workflow
  • Hands-on experience developing reports against the Oracle EBS R12 leveraging tools such as TIBCO Spotfire and Microsoft SSRS
  • Good understanding and knowledge of Oracle Application Framework (OAF), the technology that Oracle’s User interface is built upon as needed to support Oxy’s customizations
  • Good understanding of development methodology and source code control through products such as Microsoft Team Foundation Server
  • Working knowledge of the Oil and Gas industry and basic financial terms and practices
  • Enjoy working on a multi-disciplinary team and handling multiple challenging projects with users that have different primary languages
  • Hands-on experience with SQL development tools such as TOAD, SQL Plus, and SQL Developer
  • Working knowledge of Logical Apps and GRC Controls
8

Senior Business Systems Specialist Resume Examples & Samples

  • -----------------------
  • 4 years of job related experience in Business, IT or Engineering
  • Provide consulting in business and user needs
  • Handle moderate to complex user issues that arise with supported systems and tools. Address most calls independently, escalate the more complex problems to senior peers
  • Analyze end-to-end, moderate to high complexity business processes inone or more business functional areas
  • Understand the current and future business environment of the organization and effectively anticipate, identify and meet the business needs
  • Identify, propose and influence solutions to moderate-to-complex business problems
  • Anticipate concerns and questions, and provide timely and professional communications
  • Actively contribute to teams that define, review and approve requirements for the business needs solution
  • Participate in UATs and perform quality reviews of test results
  • Participate in project estimates
  • None. May provide mentorship and guidance to less experienced employees
9

Business Systems Specialist Resume Examples & Samples

  • Intermediate knowledge of word processing, spreadsheet and presentation computer programs, preferably Microsoft
  • Demonstrated knowledge of health care operations and structure, general requirements in an integrated delivery system, and use of information system applications in the practicing health care environment is required
  • Bachelor’s Degree in Healthcare, Business Administration or Information Technology or other related discipline
  • Epic proficiency preferred
  • Demonstrated knowledge of application environments including production, test and interfaces is required
10

Business Systems Specialist Resume Examples & Samples

  • Expert knowledge of system analysis process and techniques
  • Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules
  • Expert knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and project management
  • Advanced to Expert understanding of business supported and broader organization
  • Works independently as the senior or lead system analyst and coaches/ guides members within area of expertise
  • Subject matter expert and consults with clients and/or project teams and may be involved in the assessment of potential projects
11

Business Systems Specialist Resume Examples & Samples

  • Support test requests, running test file test scripts on lower regions to received test results, works with other internal business system analysts and business lines to test and validate changes to the document that are processed through department application
  • Works with 3rd part vendor and internal TSA teams to gather test results for business lines final approval
  • Works on small size project and represent the department as the subject matter expert of the department application
  • Works with project team and business lines to gather business requirements, rules and use case base on project needs
  • Create business requirement document for 3rd party vendor for Statement of Work (SOW). Works with the business line, Sourcing and vendor to fully execute the SOW
  • Follow Citizens Bank standard testing methodology by utilizing the Citizens Bank system standard applications ITSM and ALM system to track and captured changes made to application base upon project request
  • Minimum 1-2 yrs previous experience as a Business Systems Analyst (including technical/requirements development)
  • Basic understanding of project management techniques/methodologies
  • Advanced understanding of business and business systems analysis
  • Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, Word
  • Possible requirement for travel within the US
12

Business Systems Specialist Resume Examples & Samples

  • Experience in one or more of the following: Systems Engineering, Configuration Management, Program Management Support, Process development, Enterprise Architecture
  • Ability/experience extracting and analyzing data via software SE/CM tools and data repositories; specific experience with the IBM Rational Suite of tools a plus
  • Coordinate documentation updates involving multiple stakeholders; experience coordinating meetings a strong plus
  • Maintain document quality control standards and conduct quality reviews as needed
  • Experience supporting a DOD, other Federal government client or large organization
  • Must have strong written and oral communication and analytical skills
  • Must be able to work independently, as well as be a key contributor to the program office staff
  • Ability to work in a highly collaborative team environment
  • Demonstrate an understanding of business related functions within a federal government environment or large organization
  • Must be able to effectively coordinate and communicate with senior leadership, assimilate information from various sources and forums, make viable recommendations on content, and present timely, high-quality professional products that may take the form of a document, spreadsheet, PowerPoint presentation or other media as defined by the client
  • Strong Microsoft Office skills are required, especially MS Word, Excel, and PowerPoint. Experience with SharePoint a plus
  • SE, CM, or IT related certification(s) a strong plus
  • Ability and willingness to learn, and a demonstrated high degree of initiative required
13

Ariba Senior Business Systems Specialist Resume Examples & Samples

  • 5 years of business operations, analysis, development testing, or similar experience required
  • 3 years experience supporting business technology systems
  • Communication (Basic): Demonstrates effective verbal, written, and listening communication skills
  • Teamwork (Intermediate): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result
  • Conflict Management (Basic): Brings conflicts into the open and resolves them collaboratively
  • Change Management / Resilience (Basic): Remains energized and focused in the face of ambiguity, change or strenuous demands
  • Risk Taking (Basic): Identifies, assesses, manages and takes intelligent risks to attain objectives
14

Business Systems Specialist Resume Examples & Samples

  • 3+ years vendor application support experience
  • 3+ year supporting users in a remote\help desk environment
  • 5 + years PC\laptop experience
  • 3 + years printer experience
  • 3 + years support Windows XP/7 in a corporate environment
  • 3 + years support MS Outlook
  • 3+ years MS Office support experience
15

Senior Business Systems Specialist Resume Examples & Samples

  • Four (4) year degree in business, information technology or other business-related or information technology-related degree or 7 years equivalent work experience in lieu of a degree
  • Three to Five or more years of work experience
  • Strong knowledge of information technology and systems
  • Expert Project Management and organizational experience and skills
  • Experience with system implementation work and system integration/migrations
  • Experience with SharePoint administration and workflows
  • Experience in a utility, energy company or corporate law department
  • Experience with various Corporate related systems, including FileNet, CAPS and PICCASO
  • Demonstrated IT technical skills and IT experience
  • Experience with resolving functional and process problems with a variety of unique business products and applications
  • Understanding of the business processes and functionality of a wide range of computer applications
  • Ability to relate technology solutions to business problems and communicate these solutions effectively to non-technical people
  • Experience with writing SQL and MSRS
  • Ability to reason logically, analyze and evaluate data and information, and draw appropriate conclusions
  • Ability to forge and maintain constructive relationships and manage conflict
  • Strong and demonstrated focus on client service
16

Business Systems Specialist Resume Examples & Samples

  • Provide technical and functional leadership of activities including design, coding, testing and support to meet business needs and/or corporate strategy
  • Acts as liaison between global implementation teams and business partners while driving process change and enabling technology solutions
  • Works with customers to understand their business processes and requirements while managing expectations within the scope of risk, priorities and existing business strategies
  • Understands current business initiatives, technology trends and best practices for value creation
  • Pragmatic solution builder that understands the balance between process, people and technology
  • Works collaboratively with IT and business unit colleagues establishing alliances and fostering affinity and team spirit
  • Manages projects using the Baker Hughes PMO (Project Management Organization) processes to ensure clear definition of business case and benefit realization
  • Bachelor's degree in business or a technical degree
  • 7+ years progressive experience designing, implementing and supporting HS&E and Legal solutions in a global organization
  • Knowledge of business process design, applications systems analysis, requirements gathering, testing, driving change management and project management
  • Ability to lead and implement continuous improvement processes
  • Ability to work in a fast-paced, often changing, and sometimes ambiguous environment
  • Excellent organizational and communication skills and be able to assemble and present information clearly
  • Assist in instructing, directing and checking the work of less experienced personnel
  • Legal Due Diligence
  • SAP Netweaver Applications
  • Memotech, Hiperos, Journey Management, Incident Management
  • Knowledge of hazardous materials regulations, system installations, conversions, interfaces and support
17

Business Systems Specialist Resume Examples & Samples

  • High School Diploma or GED required; college degree preferred
  • 2-3 years of experience in hospitality industry, business process improvement and/or system configuration/data entry
  • Proficiency and adaptability in using a variety of software applications
  • “Self-starter” and ability to work independently or as a part of a team
  • Adaptable to a constantly changing work environment
  • Has a sense of urgency and has a very high attention to detail
  • Able to work within and meet established deadlines
  • Positive and supportive when working with others
  • Determined and willingness to take on responsibilities
  • Strong computer skills especially in Microsoft Office Suite of products
  • Is honest and demonstrates integrity
  • Follows established resort policies and procedures
  • Is able to manage confidential information
  • Reports to work exhibiting a professional appearance within defined guidelines
18

Business Systems Specialist Resume Examples & Samples

  • Responsible for performing in-depth analysis against Application/Infrastructure data to improve Reliability and Response time for Business Critical Systems
  • Conduct problem investigations through the completion of post mortem activities and investigations
  • Functions in a consultative role to provide expertise in BA tools, process and best practices. Has a broad knowledge base of industry trends and innovations, process/methodology improvement and documentation
  • Analyze and report on infrastructure support tickets to trend problems and look for trouble areas utilizing ITIL methodologies Incident, Change and Problem
  • Developed and executed weekly and monthly reports for pharmacy and government entities to analyze support processes
  • Perform reliability prediction analyses on existing or proposed applications on basis of all failure data to determine important metrics such as Mean-Time-to-Failure (MTTF), Mean-Time-Between-Failures (MTBF), Failure Rate, etc
  • Conduct reliability assessments to validate the effect of process changes
  • Identify environmental risk and escalate them to risk tracking
  • Conduct small project work. Follow-up on actions from investigation to ensure completion
  • Conduct audits in key areas to verify compliance or identify risk
  • Is a persuasive communicator, has excellent facilitation and presentation techniques and is comfortable presenting to all levels of management. Maintains respectful dialogue in challenging situations. Provides context to decisions by communicating the bigger picture. Effectively collaborates and influences leadership across the IT organization. Is able to understand disparate perspectives, find common points of agreement, and navigate past road blocks
  • Ability to understand broad impacts and can make/implement recommendations on solutions while mitigating risks
  • Able to educate stakeholders outside the team on Problem Management processes and achieve shared mindset/alignment. Able to act as a mentor to other team members and provide productive feedback. Has the ability to lead broad training initiatives beyond the team
  • Assist in developing new metrics to improve infrastructure reliability and call center performance and efficiency
  • Bachelor’s degree in Business Administration, MIS, or related field or equivalent work experience
  • O o
19

Senior Business Systems Specialist Resume Examples & Samples

  • Apply strong knowledge of the business processes for developing and testing SAP functions associated with business operations which includes a strong expertise in the following areas: Production Planning & Execution and Materials Management in Inventory and Warehouse environment. Exhibit the ability to also understand ABAP and interface related issues which affect the business processes
  • Maintain a thorough understanding of Allergan business functions, and combines that knowledge with the ability to easily facilitate change, in order to ensure all aspects of SAP flow properly within the product manufacturing, distribution and business chain. Through a wide range of Allergan business knowledge is able to serve as a key resource to coordinate and resolve SAP issues, by thoroughly understanding the integration associated with ECC functionality
  • Work in a lead role on assigned projects, ensuring team members work with all staff members to meet project requirements. Demonstrates ability to easily prioritize assignments and work tasks in compliance with project milestones. May also work independently as required by project tasks
  • Utilize excellent verbal and written communications to work various tasks with clients, team members, development groups and management. May serve a key role in the SAP end user training area
  • Complete working knowledge of the supported business area
  • Effective interpersonal and communication skills (both oral and written)
  • Knowledge of business processes outside of primary area of expertise
  • Able to understand the business needs relating to assigned applications and interfaces
  • Ability to learn and adapt new technologies
  • Exposure to software development and query tools
  • Exposure to ABAP processing and related SAP interface requirements
  • Ability to work remotely – with key business contacts not in the same office or time zone
  • Demonstrated ability to lead teams through software implementation process and general issue resolution
20

Business Systems Specialist Senior Epic Tapestry Resume Examples & Samples

  • Reviews and develops application build/design specifications for providers and networks specific to Tapestry functionality
  • Collaborate with other application support teams to ensure seamless integration of Tapestry build with non-managed care Epic workflows and system configurations
  • Consults and advises users, management, vendors, and others concerning the purpose, features, functions and proper uses of new and existing build for Tapestry
  • Maintain regular contact and serve as liaison for Information Services to ensure communication, collaboration, and teamwork between end users, departmental managers, IT and other service providers/partners
  • Extensive working knowledge of managed care workflows, Epic SER provider build, provider network structure, and experience building and maintaining Tapestry functionality
  • Five to eight years’ experience as a senior systems analyst, applications specialist or equivalent business experience in a leadership role, preferred
  • Good working knowledge and previous experience with business systems, PCs, collaborative computing tools, information management in healthcare, general information architectures, systems integration, IT regulations and laws
  • Successful experiences owning, designing, and implementing process improvements
  • Experience leading successful projects using project management methodology
  • Relevant certification(s) required to support your assigned application(s), specifically Tapestry certifications
  • Experience in presenting to groups and leading meetings, preferred
21

Business Systems Specialist Senior Resume Examples & Samples

  • A qualified candidate will have experience in the following areas
  • Possess and apply expert knowledge of particular applications/systems with proven certification/competency, i.e. Epic Tapestry
  • An excellent understanding of managed care areas of the healthcare business including Utilization Management, Case Management, AP Claims, Contracts, Benefits, Capitation and Eligibility
  • Possess an understanding of Utilization Management processes in a delegated model including authorizations, denials, appeals and regulatory compliance
  • Familiar with CPT codes, diagnosis codes, payment methods including fee schedules, RBRVS, DRGs that support AP Claim payments
  • Good understanding of HMO health plan benefits including capitation, carve outs, maximum out-of-pocket expenses, copays, co-insurance, coordination of benefits and familiarity with non-HMO products
  • Must have previous experience with re-engineering and process improvement techniques
  • Bachelor's degree in Computer Science, Information Systems, Business and/or licensed healthcare profession. Advanced degree or equivalent work experience is desirable
  • Minimum 5-years' experience as a senior systems analyst, applications specialist or equivalent business experience in a leadership role managing business applications
  • Excellent communications skills, both verbal and written
  • At least two Epic Certifications in any of the following areas is required: Tapestry Core, Tapestry AP Claims & Contracts, Premium Billing, Benefits Engine, or Bridges
22

Informatics & Business Systems Specialist Resume Examples & Samples

  • Provide support to the development, deployment and adoption of the health services information technology systems
  • Serve as the liaison between information technologies and the health services business lines
  • Implement solutions that align with the department’s objectives
  • Work directly with end users, health services business line leaders and information technology partners to provide support for the planning, coordination, management and integration of health information & data necessary to support the mission and efficient operations of all health services business lines
  • Conduct thorough testing of related applications and processes for all health services business lines and conduct requested end user functional support & training
  • Work to enhance business processes to evaluate, analyze and produce better efficiency, products and overall outcomes
  • Meet with decision makers, decision drivers, system owners and end users to define business requirements and systems goals, and identify and resolve business line system issues
  • Identifies educational end user needs and collaborates on the development of training plans/materials that address those needs in conjunction with the IT trainers
  • BS/BA in Health Information Systems, Informatics or related field or a minimum of 7 years in related/similar industry experience
  • Long Term Care, Medicare and/or CCRC experience a plus
  • Strong analytical and quantitative competences
  • Strong understanding of business process and how technologies enable the process
23

Business Systems Specialist Resume Examples & Samples

  • Collect and analyze the project’s business requirements and transfer the same knowledge to development team
  • Evaluate data collected through task analysis, business process, surveys, and focus groups
  • Provide suggestions to the development team during the development stage of product to meet the customer’s business needs
  • Prepare accurate and detailed documents for user interface guides
  • Communicate effectively with external customers and internal teams to deliver product’s functional requirements, such as screen, interface, and GUI designs
  • Document the acquired results of analysis and workflows as well as obtain sign-off from the appropriate customer
  • Design and execute the test scripts and test scenarios
  • Manage any change requests related to the working project plans daily to meet the agreed deadlines
  • Lead training seminars and product demonstrations to small and large groups
  • Provide analytical support by coordinating data extraction from various databases and data interpretation
  • Bachelor degree in a business-related field OR
  • 2 – 3 years’ work experience in related field OR
  • Combination education and work experience
24

Senior Business Systems Specialist Resume Examples & Samples

  • Provides technical guidance, coordination and oversight related to Generation, and in some cases, Enterprise IT systems
  • Provides support for technology and process improvement for existing and new applications/ processes
  • Supports existing processes and technologies
  • Provide oversight of contract resources or other staff implementing business tasks
  • Provides leadership for design and consistent implementation of business processes and applications as defined by Steering Committees
  • Conducts complex cost/benefit analyses; considers cost-effectiveness when recommending solutions and resolving problems
  • Provides technical guidance and coordination to users of EAM Portfolio tools and in some cases Enterprise IT systems
  • Provides support for technology and process improvement for existing and new applications/processes
  • Four Year Degree in Engineering, Technical, Computer/Information Systems, or Business and 3-5 years of work experience in related business area OR 7 years work experience in related business area in lieu of a degree
  • Knowledge of and be able to resolve complex functional and process problems with a variety of unique business products and applications
  • Strong oversight and leadership skills for managing contractor resources
  • Ability to work effectively with customers, IT, management and teammates
  • Ability to work with only general direction and monitoring of work and make independent decisions
  • Four Year Bachelor’s Degree in Business or Engineering
  • Experience working with Maximo, Maximo/ARM Scheduler, Maximo Portal, WRT/WMSP
25

Business Systems Specialist Resume Examples & Samples

  • Bachelor's degree in a related field preferred
  • Relationship Management (Basic): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results
  • Facilitation (Basic): Uses and adjusts style and technique to assist group process and understanding
26

Supervisory Business Systems Specialist Resume Examples & Samples

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  • Supports overall systems development including requirements gathering and documentation, continuous process improvement, systems maintenance, systems retirement and resource management techniques
  • Gathers, documents, maintains and presents all DMLSS-W application requirements to stakeholders for prioritization and approval. Updates the stakeholder on progress towards completion
  • Maintains applications in the DMLSS-W suite
  • Works with applications and business solutions related to DMLSS-W to include recommending business solutions both internal and external to DLA
  • Interacts with DHA DMLSS-W PM and J6 portfolio manager to obtain funding for DMLSS-W application
  • Supports DLA J6 Cyber requirements in response to ISSM (Information Systems Security Manager) and Risk Management Framework (RMF) procedures
  • Knowledge of DLA Troop Support automated operating programs and their interrelationships
  • Knowledge of the DLA Troop Support Medical mission, eCommerce business processes, functions and programs
  • Knowledge of acquiring IT Services support; from requirement generation, to funding, to task award
  • Knowledge of Supervisory/Managerial competencies including professionalism, leadership, teamwork, oral and written communication, strategic focus, responsibility and accountability, innovation and initiative, customer service and resource stewardship
  • Completed Questionnaire – (Required)
  • Log into your USAJOBS account
  • Click the more information link under the Application Status column for this position. You will be routed to Application Manager
  • For additional information, see Details Tab and Checklist Tab
  • If you have completed the application process online and were unable to upload your supporting documents, complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID 1943106 and fax your documents to 1-478-757-3144
27

Business Systems Specialist Resume Examples & Samples

  • Documenting existing operations and practices; analyzing those operations and practices against documented best practices and developing a plan of actions and milestones to evolve to the best practices
  • Advising on appropriate data and analytics strategy, governance and meta data/master data management elements and efforts
  • Project Plan Development (i.e. data strategy, EDW enhancements)
  • Enterprise Data Governance documents (i.e. strategy, charter, working and policy documents, meta data management, maintenance of eWorkplace collaborationsite)
  • Evaluation of use/strategy for visualization and data mining tools
  • Data dictionary and/or metadata management plan/process; Authoritative data source identification and registration process
  • Data quality assessment reports
  • Active CAC/PIV, IT-III security clearance, or have a current National Agency Check at time of resume submission
  • Ability to work in a remote environment with travel as necessary for client meetings in Ft. Belvoir VA, Richmond VA, and Philadelphia PA
  • Previous experience with SAP products for Enterprise Resource Planning
  • Previous experience working with ProSight
  • DoD Lifecycle Management
  • DoD 5000.01, 5000.02 & Guidebook
  • DOD Investment Review Board processes
  • Enterprise Transition Plan (ETP) process
  • PMP, ITIL, or Configuration Management (CCM) Certification or similar
  • DAU certifications at any level
  • Advanced level MS Suite experience (including Access & Project)
28

Business Systems Specialist Resume Examples & Samples

  • To manage leased assets and telephony for Archives including usage queries, orders and support, where appropriate
  • To audit and maintain departmental records of IT hardware, billing and disposals
  • To manage email, shared permissions and Joiners/Movers/Leavers (JML) tasks on behalf of Archives
  • To help communicate and implement new pan-BBC technologies to the department’s user base
  • To implement BBC Commodity Savings Policies locally
  • To raise and monitor escalated calls and requests
  • To liaise and work with Technology and stakeholders on major IT projects
  • To provide IT support for Research Gateway and Archives Gateway pages, including updating the sites and answering queries
  • Knowledge of hardware, software, application and database management and support
  • Knowledge of business systems used by BBC Archives (e.g. Elsy, Janus, Sirsi, WorkPlace)
  • Face to face, verbal and written communication with internal and external stakeholders
  • Team working with internal colleagues and contacts and external suppliers
  • Collaborative working within a small team, sharing information and knowledge with colleagues
  • Problem solving , using initiative to investigate and source answers
  • Planning and organising, able to look ahead and anticipate issues where appropriate
  • Confidence to escalate IT issues on behalf of users
29

Lead Business Systems Specialist Resume Examples & Samples

  • Creates solutions for complex multi-departmental projects as a liaison between various business and Information Technology departments
  • Resolve project obstacles that may impact project milestones from being achieved
  • Identifies and streamlines processes and implements procedural solutions for processes or projects
  • Determines priorities and facilitates status meetings including findings and recommendations
  • Bachelor’s degree in Business Administration, Information Technology or related filed or equivalent combination of education and experience
  • 6 years progressive project administration experience in health insurance operations and/or business systems or other relevant experience
  • Experience working and building intra/inter departmental relationships
  • Project Management Certification strongly preferred
  • Business Analysis Certification preferred
  • Comprehensive knowledge of project management methodologies
  • Comprehensive knowledge of claims adjudication systems and processes and contract/regulation language
  • Demonstrated proficiency in research techniques and system analysis
  • Ability to understand and translate technical concepts
30

Business Systems Specialist Resume Examples & Samples

  • Audits and identifies technical impacts for business requirements. Drives change by creating viable solutions to Claims and Customer Care end to end processing
  • Works independently with Information System Development (ISD) to ensure programming changes meet requirements without resulting in negative impacts to functionality
  • Leads or co-leads the development and testing efforts of mid-level system modifications
  • Analyzes systems issues to determine system or procedural problems. Provides strategic solutions and drives change as a result of the technical changes to functionality
  • Provides technical guidance and supports the development of more junior staff
  • Bachelor's Degree in Business Administration or related field or equivalent combination of training and experience
  • 2 year’s experience as a Business Systems Specialist or equivalent experience with software quality assurance and testing
  • Project Management Certification preferred
  • Knowledge of Project management methodologies
  • Strong knowledge of claims adjudication systems and processes and contract/regulation language
31

Business Systems Specialist Resume Examples & Samples

  • Must be team orientated, have a strong service orientation, and possess strong oral and written communication skills
  • Ability to prioritize and multi-task effectively while working in a fast paced demanding environment
  • Strong analytical and trouble-shooting skills
  • A+ certification required
32

Business Systems Specialist Resume Examples & Samples

  • Application Analysis: Understands application at a detailed level, ability to troubleshoot and work with users and vendor for problem resolution
  • Project Management: Leads small to large projects, and assists other project managers
  • Project Champion: Assists business in understanding work flow changes as they relate to new and changing technology. Embraces change and influences user adoption
  • Business Analysis: Works with internal business customers in clinical, finance, billing, and marketing to understand and meet business needs
  • Customer Service: Maintains effective relations with customers to create a climate receptive to transformation through the use of information technology
  • Process design and improvement: Ability to evaluate current processes, recommending areas for change and improvement using standard tools
  • Liaison to Customers, Vendors, and other internal IS resources
  • Subject Matter Expert in either healthcare or information technology
33

Business Systems Specialist Resume Examples & Samples

  • The ability to communicate with people from all over an organization
  • Creative thinking and problem solving
  • And preferably knowledge of either of these systems
  • WMA/Vantage and Product Wizard
  • The Policy Processor (TPP) from Ebix
  • I-Go and Illustrations from Ipipeline
  • Service Now support desk
  • Basic knowledge and understanding of project management methodologies, practices, techniques and tools
  • Demonstrated experience developing user acceptance test cases and conducting user acceptance testing
  • Demonstrated experience documenting work processes and business rules
  • Demonstrated experience in solving problems of a technical nature
  • Solid knowledge and understanding of how technology can be used to automate business processes
34

Business Systems Specialist Resume Examples & Samples

  • Reviews and develops application build/design specifications
  • Work closely with Patient Registration, Patient Accounts, Medical Records, Compliance, and Information Technology to solve issues arising from inaccurate patient data
  • Obtain, review, convert and load monthly patient load files into Epic
  • Collaborate with other application support teams to ensure seamless integration
  • Consults and advises users, management, vendors, and others concerning the purpose, features, functions and proper uses of new and existing applications, modules, and systems
  • Develops and maintains an ongoing awareness of MemorialCare’s healthcare information systems initiatives, emerging technologies, and relevant laws and regulations in providing ongoing and competent support for assigned areas of responsibility
  • Release of Information experience
  • Demonstrated knowledge and experience with handling "Sensitive Information" especially protected by various statutes
  • Experience developing, preparing, analyzing and delivering reports
  • Experience in working with Community Connect and Ambulatory Health Information Management settings
  • Extensive working knowledge of key areas of the healthcare business
  • Good working knowledge and previous experience with business systems, PCs, collaborative computing tools, information management in healthcare, general information architectures, systems integration, laws, and regulations
  • Relevant certification(s) required to support your assigned application(s)
35

Senior Business Systems Specialist Resume Examples & Samples

  • Leads Access Management function for Claim Technology
  • Proposes and drives process improvements as related to area of responsibility
  • Represents Claim’s Access Management needs at the enterprise level
  • Line of business focal contact for Records Retention activities
  • Leads creation and maintenance of complex documentation
  • Leads development of metrics and reporting for the team
  • Supports identification and management of Risk for Claim
  • May assist in maintenance of Disaster Recovery plans
  • May assist in maintenance of Business Continuity plans, testing and annual certification process
  • Comfortable working independently with general direction
  • Strong interpersonal skills with a positive and enthusiastic “can do” attitude
  • Shares information related to areas of expertise
  • Interacts with management to keep abreast of objectives
  • Bachelor’s degree in computer science, MIS, Business Management, or related field or equivalent experience preferred
  • Technical Knowledge: Understanding of current technology, and a keen interest in staying current. Solid understanding of SDLC along with supporting methodologies. Knowledge of methods of access control to applications/systems, including role-based, rule-based, attribute-based, and management of exceptions. Prior experience with SailPoint a plus
  • Business Knowledge: Working knowledge of the Property & Casualty insurance industry a plus
  • Leadership: Builds and maintains productive partnerships across the enterprise and is able to positively influence management and peers. Exhibits an open and objective attitude, invites and welcomes feedback, shares bad news as quickly as good news, and puts successful business outcomes above individual interests
36

Business Systems Specialist Resume Examples & Samples

  • Work with technology partners (e.g. Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations
  • Define, document and translate business requirements into detailed functional specifications, taking into account non-functional requirements
  • Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
  • Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues
  • Participate in quality management reviews, including designs, prototypes and other requirements work products
  • Work closely with stakeholders to determine solution, assess impact to existing work processes and systems, and pinpoint how to manage integration
  • Provide operational and process-related analysis and support
  • Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed
  • Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in TD services, applications, infrastructure, analytical tools and techniques, business domains and their products and services
  • Work with vendors to support business case development (consistent with technology requirements and guidelines) including benefits identification, RFI/RFP and service level agreements
  • Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle
  • Undergraduate Degree or Technical Certificate
  • Graduate Degree preferred
  • Commitment to applying expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management
  • Expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules
  • Ability to work independently as the senior or lead system analyst and coach or guide team
  • Experience and comfort level acting as a subject matter expert and consultant, as well as contributor to potential project assessments
37

Business Systems Specialist Resume Examples & Samples

  • Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field; or equivalent training or experience in lieu of degree
  • Professional experience working with end-users to meet business needs
  • Scripting knowledge, bankcard industry knowledge, understanding data structures, professional experience working with end-users to meet business needs
  • Working towards a Certified Business Analysis Professional (CBAP)
  • Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review)
  • Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise
  • Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead)
  • Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution based on a broad base of business knowledge
  • MS Office & Flowcharting - Word, Excel, PowerPoint, Visio. Familiar with several common drawing techniques using Visio or UML
38

Business Systems Specialist Resume Examples & Samples

  • Consults and advises users, management, vendors, and others concerning the purpose, features, functions and proper uses of new and existing applications, modules, systems
  • Be at work and be on time
  • Follow company policies, procedures and directives
  • Interact in a positive and constructive manner
  • Prioritize and multitask
  • Epic Resolute Hospital Billing Administration certification required
  • Epic Resolute Hospital Billing Claims Administration certification preferred
  • Extensive working knowledge of the healthcare revenue cycle business, specifically related to claims processing
  • Five to eight years experience as a senior systems analyst, applications specialist or equivalent business experience in a leadership role, preferred
39

Business Systems Specialist Resume Examples & Samples

  • Supports process improvement activity including process automation
  • Identifies and escalate risk/issues where appropriate
  • Provides assistance to colleagues regarding production questions/issues
  • Analyzes and interprets vendor documentation to determine system changes being delivered
  • Evaluates vendor solutions for production issues in line with customer expectations and risk/policy appetite
  • Documents test plans, scripts, and completion for project governance
  • Leads change initiatives with regards to project tasks and communication
  • Collaborates with all commercial partners on initiatives
  • Communicates progress to project stakeholders and/or managers on delivery of activities
  • Identifies issues that present unnecessary risk to customers and the bank
  • Supports the business’ long term strategic objectives
  • Develops and maintains effective working relationships with peers across the organization
  • Identifies opportunities that add value to the business objectives and enhances the customer experience
  • Initiates corrective action to remediate inaccuracies or exceptions with customer or bank impact
  • 3+ years experience in commercial loan operations
  • Ability to multi-task and redirect focus
  • Advanced MS Excel, Access, Word, and Power Point
  • Strong knowledge of department computer applications/systems and their interactions with other bank systems
  • Efficient time management skills
40

Business Systems Specialist Resume Examples & Samples

  • Work with business users to evaluate, analyze, validate, facilitate, and manage end user support requests and bug fixes
  • Diagnose, analyze and troubleshoot Yardi software issues with critical thinking skills
  • Respond to Yardi related support tickets from company users
  • Plan for new products and implement new strategies
  • Manage and interface with consultants and vendors
  • Mentor, train and support team members
  • Learn and work with new technologies on a constant basis
  • Complete tasks in a group as well as individually
  • Collaborate with global business owners on software change, prioritization, status reports, and service levels
  • Develop and maintain excellent working relationships with real estate groups
  • Recommend, plan, and implement periodic upgrades to the platform to ensure continuous enhancements, maintenance, and support by the software vendor
  • Discuss, propose, and initiate any process changes around the use of business systems including the translation of functional and technical specifications
  • Work with IT partners, functional and business systems analysts, and users on moderately complex projects to coordinate system enhancements
  • Encourage and promote an environment where customization is last resort and cost/benefit analysis is performed for enhancement requests to aide with prioritization and management of team workload
  • Plan, manage, and monitor work requests; negotiate and create deliverable commitments and resolve issues in ways that are mutually satisfactory to IT and the business partner; deliver escalated support for high priority incidents
  • Bachelor's degree from a four-year college or university or equivalent
  • MUST have extensive experience in Yardi Voyager and Advanced Budget Forecast software
  • Experience working on application development and/or technology implementation using multiple methodologies including waterfall, Agile, and hybrid
  • Detail oriented with critical thinking skills
  • Ability to effectively collaborate with key business stakeholders on solution requirements
  • Instinct to ask relevant probing questions that get to the “why” behind business requests to achieve exceptional outcomes
  • Work effectively with diverse teams of people with multiple perspectives and talents
  • Comfortable with consensus building and soliciting constructive feedback
  • Self-motivated focus on continual development, results delivery, high performance, accountability
  • Proven ability to multitask, and effectively manage/prioritize time across competing activities/resources
  • Strong verbal/written communication skills with the ability to distill meaningful and accurate information from potentially ambiguous business descriptions
  • Ability to analyze and articulate the value and cost of proposed solutions and requirements
  • Advanced expertise in MS Excel, PowerPoint, Visio and Word
  • Disciplined approach to quality, application lifecycle, environment and release management
  • Demonstrated strength in software architecture, development, process, customer relations, and project/portfolio management
  • Familiarity with Argus Enterprise and ServiceNOW are a plus
  • Real Estate experience, particularly property management, preferred
  • Experience working with a global company is a plus
  • Customer service/support experience is a plus