Audio Visual Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the audio visual job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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R Kuvalis

Rebekah

Kuvalis

96309 Barrows Brooks

Philadelphia

+1 (555) 941 9293

96309 Barrows Brooks

Philadelphia

Phone

p +1 (555) 941 9293

Experience Experience

Philadelphia, PA

Audio Visual Engineer

Philadelphia, PA

Kohler LLC

Philadelphia, PA

Audio Visual Engineer

Crestron DMC-E Certification
Perform daily planning, scheduling and operate classified / unclassified video teleconferencing services
Provide operational support and connectivity to internal and external customers using ISDN protocols
Assists with the technical support of VTC systems providing overall technical support
Coordinate network connectivity, Multimedia support, and establish external bridges
Maintain key facilitator database for external locations and coordinate multi-point teleconferences
Provide system training, assist with presentations and recommend VTC set-up methods/approaches

New York, NY

Audio Visual Supervisor

New York, NY

Olson-Waelchi

New York, NY

Audio Visual Supervisor

Provides technical assistance regarding the types of visual aids to be used and provides instruction on the equipment use
Performs related work as assigned
Motivate Staff and drive improvements
Initiate and suggest trainings based on the volume of business and Motivate Staff and drive them for improvements
Maintains and makes repairs to A/V equipment's
Ensure compliance with established procedures, offering the highest AV System standards with insuring the safety for the Guest and Colleagues
Report day to day AV operation and status of the AV team to Banquets Manager

present

Los Angeles, CA

Audio Visual Engineer, Temp

Los Angeles, CA

Schuster Group

present

Los Angeles, CA

Audio Visual Engineer, Temp

present

Undertake complex problem solving and provide assistance to colleagues and customers ensuring they are dealt with in a pleasant, professional and timely manner
Responsible for performing routine maintenance check of AV gear at all Weston locations
Perform routine system administration, maintenance and phone support on local or remote locations with no impact to the business
Perform routine maintenance and problem diagnosis for projectors, microphones, speakers, amplifiers, DSPs, and Displays
Coordinate and/or perform fixes to audio visual gear
Troubleshooting network load and bandwidth issues related to video conference/webcasting/livestream
Working knowledge of Crestron control programs, touch panels and digital signal processors

Education Education

Bachelor’s Degree in Computer Science

Kaplan University

Bachelor’s Degree in Computer Science

Skills Skills

Ability to work varying shifts such as, early mornings, evenings, and weekends
Knowledge of how to record and edit audio material such as movie soundtracks, using audio recording and editing equipment
Ability to understand and decipher the integration between multiple vendors using open and proprietary software (i.e. Medialon, Crestron, etc.)
Able to configure technically complex Automation Systems
Ability to work unplanned/unexpected overtime
Strong aptitude for customer service
Able to work well under pressure with changing priorities
AV control systems
Working knowledge of basic A/V equipment and computer technology including projectors, lighting, mixers, sound systems, video, laptops, personal computers, printers, and networking
Audio Visual experience i.e. AMX; Extron; Christie Digital Video Teleconference experience i.e. Tandberg Technical written & verbal communication skills (technical writing)

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Audio Visual Apprentice Resume Examples & Samples

Advise clients on best practice for AV/VC
Provide regular feedback on communication issues and service improvements
Assist with other in-room support activities when required. E.g. furniture and white board moves
Administration of AV and VC bookings
Awareness of, and compliance with, the Quality, Environmental and Health and Safety policies and procedures
Awareness of, and compliance with, the security policies
Keep all equipment, consumables, office and environment clean and tidy
Maintenance on a regular basis
Maintaining a good working relationship with AV counterparts in remote and global offices
Good customer focus
Good personal awareness
Good communication skills (oral/written)
Good relationship management skills
Enthusiastic, committed and determined
Sense of humour and an eye for detail
Willingness to roll up sleeves and make it happen
Willingness to work unpaid overtime to cover sickness and holidays
Striving to improve the service offered with proactive approach to service delivery and client satisfaction

Audio Visual Technology Coordinator Resume Examples & Samples

Interacting and responding to staff and client requests
Uploading speaker presentations and preparing presenters for equipment use
Setting up microphones, projectors, panel tables, computers
Monitoring presentation and troubleshooting A/V equipment during events
Record and catalogue A/V presentations
Set, check, and monitor microphone sound levels
Maintain meticulous inventory of Center A/V equipment
Coordinate service calls with A/V equipment repair company
Assist with installation of new A/V equipment
Create and edit podcasts of recorded events
Video record events on both ceiling mounted cameras and
Edit recorded events
Stream and record webinars of special events
Expert knowledge of PowerPoint, Keynote, Adobe Acrobat and other Apple, PC or online-based presentation programs
Ability to work graciously under pressure; ability to handle multiple, simultaneous tasks
Excellent customer service skills with very high level clientele
Ability to communicate highly technical information to clientele with little to no previous experience
Proactive attitude
Creative and quick problem solving with ability to troubleshoot
Sound capture and live mixing experience
Video recording experience
Video editing experience on Adobe Premiere
Schedule flexibility

Audio Visual Systems Internship Resume Examples & Samples

Prepare, under supervision, basic AV design and system analysis
Provide general support to AV Designers
Test and adjust systems in a construction environment
MS Office products
AutoCAD &/or Revit preferred
DSP based control software such as Peavey media Matrix Nware
Audio analysis software (SMAART or similar)
Ability to work as a member of a technical team
Ability to work in a professional work environment
Basic hands on experience with audio and/or video systems
Currently enrolled as a Junior or higher, or graduated within 6 months of the start date of this internship, in an accredited college/university, earning a degree in a Theatrical or Digital Media Design program with an Audio Visual focus
Successful completion of fundamental Electrical and AV related courses (must submit most recent school transcript showing completion of classes)

Audio Visual Director Resume Examples & Samples

Able to conduct research into networking issues and products
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
Ability to present ideas in a user-friendly manner
Highly self-motivated and directed
Proven analytical and problem solving abilities
Experience working in a team-oriented, collaborative environment

Client Support & Audio Visual Analyst Resume Examples & Samples

Create and update documentation (internal procedures and troubleshooting guides as well as customer-facing “infographics” and how-to guides)
Meeting support, audio-visual and conference room support
Mobile device deployment and support
Requirements gathering and client consultations, as well as some equipment deployment (end user desk-side technology)
Some analytics and reporting, and special project work (organization and small project management) as needed
Some end user break/fix desk-side technology support
1+ year of experience in a Service/Help Desk, desktop support or other client-facing technology support role is preferred
The applicant should be able to perform independent research to identify possible solutions on client issues

Audio Visual Engineer Resume Examples & Samples

Bachelor Degree or equivalent experience required
Industry certification; CCNA, CCVP, CCNP
Crestron product and programming knowledge desired
Demonstrated experience supporting network and VoIP Working
Understanding of spanning tree and layer two switching concepts required
Understanding of routing protocols including, OSPF, RIP, EIGRP
Experience with IM/Presence such as Microsoft Lync/Cisco Jabber
Experience finding Cisco VoIP solutions
Understanding of general network security and firewall issues
Advanced knowledge in: VoIP, QoS, SIP, MGCP, H323, video conferencing
Organizational, prioritization, and communication skills required

Director, Audio Visual Resume Examples & Samples

Typical candidate will possess 8+ years of relevant experience and BA/BS degree or equivalent experience. Advanced degree highly desirable
An accomplished leader who excels at customer service, staff mentoring, and displays outstanding problem solving, communication, and organizational skills
CCNA Video Certification preferred
Maintains an awareness of best practices in the AV industry and implements as appropriate
Possesses knowledge about the business of Viacom, including the key work processes and success factors of different units and functions
Creatively develops and sets tactical direction for the global AV team. Proactively develops the AV talent, co-constructing performance goals, objectives and development plans; and providing ongoing constructive performance feedback
Develops AV organization and resource strategies
Responsible for all performance-related activities, including preparing and delivering performance reviews and any disciplinary recommendations
Continually improves AV procedures and processes
Interacts regularly with business partners to provide simplified AV solutions; develops strong relationships with business partners and staff to develop solutions
Balances and negotiates the needs of multiple users and communicates the business advantages of various AV solutions
Forms productive networks with internal and external business partners
Seen by business partners and MTS colleagues as a key resource to escalate AV problems and to receive guidance and complete solutions
Communicates clearly and precisely with all levels of the company
Works autonomously to implement and achieve objectives for their unit(s) only seeking guidance when strategies shift or need to be clarified
Delegates work and monitors work quality for particularly complex or sensitive tasks
Can make hire/fire decisions, within company policies. Implements performance improvement plans and any necessary corrective actions
Ability to communicate technical AV subject matter to non-technical staff
Provide 24X7 support for AV problems that require immediate assistance
Exceptional knowledge of Cisco TMS, Conductor and VCS, SX series codecs and Telepresence Systems, VOIP, Codian Media Service Engine (MSE) 8000, SIP, H323, Crestron, Polycom Endpoints (HDX/VVX/RMX), and AV cloud collaboration solutions, such as BlueJeans
Knowledge of ticketing systems, such as ServiceNow, and familiarity with the ITIL framework

Senior Audio Visual Engineer Resume Examples & Samples

Plan the strategic roadmap for AV solutions that will meet the needs of the enterprise including AV room technologies, video conferencing platforms, digital signage, and video walls
Design cost efficient AV solutions solution to meet customer requirements
Work with the facilities team on AV and video conference room construction projects
Define scope of work for AV projects and vendor engagements; validate work to ensure the satisfactory completion of the work. Oversee vendor Installs, test and support Audio and Video control systems
Provide assessments and recommendations. Test functionalities of AV solutions and engage in user, system and support requirements gathering and analysis to provide design and architectural recommendations as it relates to new AV/VTC systems projects
Provide troubleshooting and technical expertise as required to keep all presentation systems and multimedia equipment operational. Train technicians as needed on installing and troubleshooting of systems
Remain current on developments in unified communications (technologies, products, practices and trends)
Maintain AV and Video conferencing inventories and comply with licensing agreements
Prepare documentation such as product evaluations, designs, and user guides as needed
Develop Engineering system specifications, drawings and wiring diagrams using tools like Visio or Auto CAD
10 years of experience
AV systems deployment experience including installation, commissioning, and end-user training required
Strong knowledge of video conferencing systems (Cisco, Tandberg) with knowledge of Polycom systems preferred
Knowledge of Digital Signage and video wall technologies preferred
Effective interaction with employees, customers and colleagues

Audio / Visual Resume Examples & Samples

Install AV equipment
Service AV equipment to include replacement and repair
May provide input to purchase requests for new AV equipment and components
Conduct training in use of AV equipment
Maintain current knowledge of developments in AV technology
Confer with Office of Information Technology regarding AV issues
Provide input to development of technical specifications in support of new AV requirements of the unit
Education:Bachelor's degree or equivalent combination of education and experience
Work Experience:Two to four years job related experience
Skills:This job requires working knowledge in electronics and engineering support as related to audio/visual equipment and components. Skill in fabrication and installation of electronic equipment; preparing and reading prints, drawings and schematics and electronics assembly and soldering techniques are required
Preferred Work Experience: Minimum of four years job related experience
Preferred Certifications: Certified Technology Specialist (CTS) and Extron Audio Visual Associate (EAVA)
Preferred Skills: Experience troubleshooting and maintaining educational technology including video projectors, AMX control systems, video capture/editing, IP video-conferencing, sound systems and a working knowledge of PC's and Mac's. Helpdesk software experience (i.e. Remedy and/or Numara experience). An understanding of cable standards (e.g. EIA/TIA standard) and ability to interpret cabling topologies. Experience supporting videoconferencing systems
Investigate and resolve intermediate level audio-visual problems in OIT supported classrooms or conference rooms, to include control system problems including wiring issues associated with control systems, ground looping with audio systems and mixing devices or digital signal processors with incorrect settings or failures. Resolve other problems associated with room acoustics, microphones and amplification and/or video projection
Differentiate between AX link, RS232 and Ethernet protocols for control system installations
Install and maintain projectors, wiring, signal distribution amplifiers and audio or video switchers
Monitor customer requests, analyze, repair and document resolution details or escalate problems to next level. Participate in planning activities with design team and offer insight into customer use and practices
Monitor equipment-related activity and movement to support successful equipment inventory
Provide computer support (PC and Mac) to users utilizing the classroom/instructional technology
Coordinate installation of equipment for new or renovated classrooms or conference rooms. Modify AMX programs and ensure room functionality after equipment upgrades or replacements
Assist with supervising, training and mentoring junior staff
Implementing, integrating, testing and making operational the control and distribution systems for all AV/VTC systems supporting Georgia Institute of Technology. Assist project management, clients, and key stakeholders with conversion of AV/VTC systems
Assist control system (e.g. AMX) programmers with AV/VTC integration and testing to ensure the control system hardware and software (source code) interoperate

Coordinator, Audio & Visual Resume Examples & Samples

Working with the Senior Manager of Audio/Media Design and the Creative team, develops audio and video concepts via treatments and samples to communicate preliminary design ideas
Creates audio/video design elements based on project needs and creative intent
Presents designs to project team and Senior Management to communicate vision and implementation of elements
Develops audio and video final content for presentations, live shows and special events
Captures, edits and archives video content from live shows and events on an ongoing basis
Oversees file database…
Continually performs quality checks for ongoing creative maintenance of elements
Oversees, maintains and logs park sound content, decibel levels and issues on a daily basis
Minimum 2 years’ experience in theatrical or entertainment audio and video design or production
Expert knowledge on the following audio/video development software programs: Avid ProTools (v10 and v11), Adobe Photoshop CS6, Premier and Final Cut Pro X
Strong proficiencies on the following office software programs: Microsoft Word, PowerPoint and Excel programs
Working knowledge of various software programs including Apple OSX, Compressor, Keynote and Prezi
Must be willing to work weekends, holidays and nights as required
Bachelor’s and/or Master’s degree in Theatrical production or related field, with emphasis in audio/video production
Solid background in managing projects from concept to completion
Solid understanding of production of live entertainment in a theme park environment
Demonstrated ability to work on multiple projects concurrently, with confidence to multi-task as required
Ability to drive results of projects through strong leadership and development skills
Ability to identify and communicate creative solutions to challenges, and to maintain a consistent focus on priorities with persistent follow-through
Confidence to communicate across all lines of business, with all levels of management
Ability to deal well with ambiguity and constant change, working in fast- paced environments with accelerated production schedules
A strong passion to drive high quality results, both end product as well as process

Audio Visual Senior Engineer Resume Examples & Samples

Minimum of 10 years' experience in installation/commissioning of AV systems
AMX & Crestron installation experience
InfoComm CTS certification, CTS-I is preferred
Trustworthy and dependable
Self-starter and self-motivated
Detailed support experience with OS, IOS, Windows, Android, and Blackberry
10 years' experience with event technology support
10 -15 years prior experience in Audio Visual Systems
Video processing platform certification desired (Examples: Extron, Jupiter, Christie)
1 Control system platform certification desired (Examples: AMX, Crestron, Extron)
Complete working knowledge of today's AV & VTC technology
Event Management-Work with event's team to ensure each and every event goes smoothly
Ability to respond to changes in a short time frame
Confer with meeting or concert director to establish cues and directions
Create and install custom lighting systems
Test and resolve equipment issues
Discuss assignments
Clean audio and video equipment and store properly
Compress and digitize audio and video data
Duplicate audio and video data
Turn ideas into outlines, storyboards, and images
Maintain inventory of equipment

Senior Associate Audio Visual Resume Examples & Samples

Coordinates with department personnel to determine special or more complex audio visual needs and to provide assistance
Maintains audio visual equipment and makes modifications and repairs as necessary
Coordinates events for off-facility organizations using audio visual equipment, ensuring appropriate equipment is available in a timely manner
Determines placement, installation and testing of equipment to ensure equipment is properly functioning and meets event needs
Provides technical support to audio visual staff and to company personnel on special projects
Maintains inventory of audio visual parts and supplies; completes requisition forms for re-ordering of replacement parts and other supplies
Diagnoses more complex audio visual problems during conferences and presentations; provides and implements appropriate solutions
High school diploma or G.E.D
Two or more years of experience in audio visual services
Experience working with audio and video conferencing equipment such as telephones, microphones, projection systems etc
Experience working with computer hardware and software and relevant programming languages
Personal computer and business solutions (or presentation) software skills
Good organization skills to coordinate activities and maintain inventory of audio visual equipment
Communication skills for communicating and coordinating with business unit personnel
Ability to work independently and as a part of team

Audio Visual Solutions Engineer / Architect Resume Examples & Samples

Bachelor's degree or equivalent experience required
Minimum of 5 years of Technical Architect and/or solutions engineering and design experience in Video Streaming, Video EndPoints, Audio/Video Conferencing and related infrastructure
A minimum of five years of experience implementing and /or managing Video Streaming, Video EndPoints, Audio/Video Conferencing and related infrastructure
Experience in capacity planning, systems performance analysis and optimization in a distributed client/server environment
Technical problem-solving skills
Strong skills in project management methodologies and tools
Broad knowledge of various technology architectures and business platforms
Systems planning and engineering skills

Audio Visual Deployment Engineer Resume Examples & Samples

3 years of experience in Information Technology, with an emphasis on audio visual technologies, multimedia and project management. CTS and PMP certification a plus
Strong experience with Telepresence and Audio Conferencing technologies
Strong experience with Telepresence endpoints, Integrated Audio Visual systems, Wired and Wireless Microphones, Control Systems, Digital Signage , IPTV and Smart Boards
Good understanding of Network technology
Excellent ability to multi-task several audio visual projects
Excellent negotiation and vendor management skills
Excellent relationship management skills
Strong planning and organizational skills

Audio / Visual Support Technician Resume Examples & Samples

Routinely coordinate with the Audio Visual manager and AV staff to ensure all equipment and cabling meets current standards and performance metrics
Provide on-site support for all circulated equipment within Higgins Hall
Provide training and support to faculty and staff on equipment usage, educational technology trends, and Audio Visual policies
Provide on-site audio/visual support for live events, including audio mixing, video matrix switching, user training and software/presentation assistance in a large venue environment
Demonstrated knowledge of Audio/Visual systems
Ability to communicate effectively with diverse populations, as well as demonstrated sensitivity to cross cultural perspectives and experiences

Audio Visual & IS&T Assistant Resume Examples & Samples

Assist Audio Video Specialist with installation / de-installation of AV equipment in both on-site and off-site SME related locations
Setting up seating configurations for both the 22nd and 27th floor Multi-Purpose rooms
Provide conference room meeting support
Maintain SME freight elevator areas to ensure they are clean and organized. Including but not limited to breaking down corrugated boxes and respective packing materials
Be a backup to the Audio Video Specialist
Assist with IS&T Inventory upkeep e.g. with moving boxes, shelves, computers, printers as needed
Break down of corrugated boxes and packing supplies as it pertains to IS&T equipment
Assist with installation and/or removing monitors from workstations
Assist with packing and sending IS&T equipment to both internal and external locations
Two (2) years of related experience
General knowledge and understanding of Audio Visual equipment
General knowledge and understanding of IS&T equipment
Accuracy/Attention to detail with solid organization skills
Willing to take direction and flexible with varying manual/clerical assignments

Audio Visual Engineer Resume Examples & Samples

Responsibilities may include operation of briefing computers, projectors or other audiovisual equipment in conjunction with video teleconferencing services; may include scheduling video teleconferencing sessions, training personnel in operation of video teleconferencing equipment, and other audiovisual equipment associated with video teleconferencing services
Perform daily planning, scheduling and operate classified / unclassified video teleconferencing services
Provide operational support and connectivity to internal and external customers using ISDN protocols
Assists with the technical support of VTC systems providing overall technical support
Coordinate network connectivity, Multimedia support, and establish external bridges
Maintain key facilitator database for external locations and coordinate multi-point teleconferences
Provide system training, assist with presentations and recommend VTC set-up methods/approaches
Maintain technical and operating procedure documentation; collect and store VTC usage statistical data
Conduct pre-conference testing and setup for video teleconferences and/or meetings
Ability to effectively troubleshoot technical equipment problems and make appropriate corrections and recommendations
Working knowledge of all appropriate auxiliary equipment, cables, connectors, etc. to support scheduled meetings
Skill in working independently and following through on assignments with minimal direction
Must be knowledgeable with basic PC/Mac hardware: portable/laptops, pc video standard, and multimedia capabilities, with respect to setting up pc's and integrating them with projection systems, sound systems, remote pointing device, etc
Must be knowledgeable with pc software: Windows 7, PowerPoint, VISIO and other presentation software, with respect to starting and testing applications and hardware used for presentations, etc
Interpersonal skills sufficient to interact effectively and tactfully with department personnel at various levels and with the public in all matters pertaining to the operation
Skill in organizing and monitoring assignments to complete work in a timely manner when there are changing priorities and pressures of deadlines
Detailed knowledge of a wide range of audio visual (slides, sound mixers, amplifiers speakers, playback systems, compact disc systems); Computerized Multimedia (front/ rear/multiple projectors, computer display and interface equipment, Fast fold screens, Blue Ray Players); as well as the differences between the same piece of equipment by different manufactures
Ability to create, run and edit webcasts on Polycom Accordant System
Ability to create and configure multipoint video conferences using internal Polycom RMX video bridge
Ability to run and set-up Cisco Tele-Presence video conferences
LI-IB1
BS in Computer Science, Information Management or other technical / IT field or 5+ years of equivalent work experience
Basic knowledge of Microsoft/Intel in a LAN/WAN environment
Advanced problem determination on video conference hardware issues and network connections
Experienced with Microsoft Office Suite, VPN
Extensive knowledge and operation on Polycom HDX 7000, 8000 and Group Series Codecs both operation and configuration
Extensive knowledge and operation on Polycom RMX video conference bridge
Experienced with Polycom Accordant Webcast System
Advance knowledge of network protocols for voice and video communications (e.g. H323, SIP, H-264, TCP/IP)
Intermediate level of experience working with systems with deep understanding of their technologies, including: Crestron controls, sound systems, scalers and video displays
Experience with Cisco Telepresence and collaboration tools
Experience with designing, installing, configuring, and troubleshooting video infrastructure (gatekeepers, gateways, multipoint control units, recording streaming servers, routers and switches
Basic electronics background a plus

Audio Visual Technical Supervisor Resume Examples & Samples

College / University Diploma ; preferably in Engineering
Working knowledge of all audio-visual fields: sound, lights, projection, technological devices, etc
Ability to work with other department that may use and AV staff to assist in events
Working knowledge of rigging and rigging safety is a plus

Audio Visual Resume Examples & Samples

Maintains the integrity and security of servers and systems
Sets up administrator and service accounts
Maintains system documentation
Interacts with users and evaluates vendor products
Makes recommendations to purchase hardware and software; coordinates installation and provides backup recovery
Develops and monitors policies and standards for allocation related to the use of computing resources
May program in an administrative language
Develops and implements testing strategies and document results
Provides advice and training to end-users
2-5 years of directly related experience in systems administration and analysis

Audio / Visual Support Analyst Resume Examples & Samples

Provide support for the Audio/Visual and Video Conferencing capabilities for the Client
Provide support from the consumption device, such as a projector or video conference imaging device, through to the network layer in which the Supplier will coordinate support and maintenance activities with the Client’s network provider
Leverage existing floorwalker team to provide day to day operational support and physical maintenance activities for A/V and V/C equipment in the conference rooms onsite
Provide operations engineering capabilities to execute technical changes to the video conference platform, as well as administrative configuration to video conference infrastructure application
Provide operations maintenance capabilities in the form of cisco infrastructure application break fix and uptime support, application maintenance and patching, and monitoring of equipment lifecycle for proactive maintenance
Coordinate with the Client’s network support provider for support and ongoing operations of the Cisco video conferencing solution
Perform routine pre-emptive maintenance and support on all AV equipment including basic troubleshooting (such as projector lamp changes, filter cleaning, etc.) and system fault isolation and resolution
Perform administrative tasks such as completing service tickets and maintaining active status boards on system readiness
Maintain Asset Inventory including sufficient device spares and stock of spare parts on hand to affect rapid problem resolution for routine service issues
Strong Video Conference (Cisco Telepresence), Audio Video, Vendor Management
Ability to interact with executives
Assist in defining requirements, designing and building data center technology components and testing efforts
Investigate and diagnose fault
Identify and coordinate resolution of conflicts
Confirm impact of fault (single / multi user impact)
Maintain and operate custom monitoring toolsets
Provide fault resolution
Troubleshoot escalated problems (WAN / LAN/caching / proxy, DNS / DHCP, strong authentication, etc.)
Escalate unresolved issues to the appropriate team
Open & confirm approval of Change Requests where needed
Perform testing after change
Contact onsite support / vendor when needed
Communicate status updates as needed
Assign tickets back to the ticket owner after resolution
Submit Emergency Change Requests in Tools for all unplanned configuration changes
Provide ad hoc statistical reports
Provide scheduled statistical reports (e.g. # of events, trending analysis, etc.)
Provide inputs to Architecture design with an aim to make network more self-sufficient & optimal
Provide Tier 3 operational support and incident resolution for technologies of focus
Diagnose root-cause elimination activity, escalation, tracking and permanent resolution of complex incidents
Maintain a high level of knowledge on the deployment of technologies
Demonstrate ability to take ownership
Accountability and knowledge to build loyalty in order to deliver service excellence
Responsible for ongoing governance of technical integrity and capacity management of systems
Update standard documentation as necessary
Perform detailed analysis on network and systems facilities
Focus on innovation & continued improvement in cost and quality of the technology services
CCIE - preferred
Problem Solving & Escalation Management
Technology Troubleshooting
Continuous Improvement
End to end delivery of the voice services for various clients in the given timelines
Skilled problem solver
Serve as escalation interface to management for voice/telephony related issues
Meet customer expectations by the timely delivery of telephony services per the defined SLA
Implement and adhere to the voice related policies & procedures as laid out and revised by the company
Execute the BCP/DR plans for different projects
Provide solutions to the client requirements/scenarios
Active participation in the capacity planning for the voice infrastructure
Effective coordination with vendors

Senior Audio Visual Technical Analyst Resume Examples & Samples

Evidence of ICIA CTS-D Certification
Evidence of ICIA CTS-I Certification
Evidence of ICIA CTS Certification
Demonstrated knowledge of cross platform environments, data recovery methods; determines capability of existing configuration; recommends alternative solutions
Demonstrated knowledge of technology trends and functionality changes targeted to improve/enhance performance
Experience in working closely with all stakeholders to support needs within established standards, guidelines
Experience in utilizing knowledge of technology offerings to advise users
Experience in defining tasks, coordinating efforts, reviewing outcomes and tracking progress
Experience in reviewing and recommending equipment, resources and software
Experience in assisting with development or preparation of department level budget; Complete and submit necessary forms required for purchasing
Experience in identifying required resources and tracking and maintaining inventory
Experience in hiring, training, scheduling and monitoring student employees
Experience in managing multiple conflicting high priority tasks
Demonstrated knowledge of the principles of crisis management
Experience providing excellent service to a diverse customer base, preferably in a higher education setting
Demonstrated knowledge of Apple and Windows Operating Systems, including Casper and SCCM deployment methodologies and technologies
Demonstrated knowledge of AMX Control Systems, Extron audio and video components, and Panasonic video projectors
Experience working in a lead position, including management of full-time and student employees
Experience working with internal groups and outside vendors to collaborate on projects, problem solve, or design solutions to technical issues
Experience analyzing cases and developing metrics in reporting systems such as Salesforce and ServiceNow
Evidence of effective communication skills with both technical and non-technical users

Audio / Visual Representative Resume Examples & Samples

Provide technical support and room setup for office conferences and special events
Troubleshoot simple equipment malfunctions and failures
Help to ensure that A/V systems and sources are operational
Work with third party A/V and housekeeping vendors
Track and submit furniture or facility-related repairs
Assist with other general office duties and projects as needed
Minimum of one year of general office experience with some exposure to basic audio visual concepts
Familiar with Microsoft Office Suite applications including Word, PowerPoint, and Outlook
Must be able to work second shift with flexibility for first shift coverage as needed
Ability to lift up to 50 lbs and work in a physically demanding environment

Senior Audio Visual Engineer Resume Examples & Samples

The general maintenance and up-keep of Extron control panels, switchers, and related Extron equipment used in SVA Smart Classrooms, and Screening Facilities
The general maintenance and up-keep of projection and computer equipment in SVA Smart Classrooms, and Screening Facilities
The ability to work directly with SVA IT staff to ensure all SVA Classrooms and the equipment housed therein are consistently on and remotely viewable on the SVA Network via Extron Global Viewer Enterprise
The ability to trouble shoot and resolve projection and user based control issues in SVA Smart Classrooms and Screening Facilities
The ability to program and configure Extron control panels, and Touch-Link control panels for use in SVA Smart Classrooms and Screening Facilities
Work with the AV Manager to provide first tier immediate tech support to SVA Faculty, Administrators, Staff, and the end users of SVA Smart Classrooms and Screening Facilities
Creation and implementation of interfaces that is required for the Extron control and Touch-Link panels in use in SVA Smart Classrooms and Screening Facilities
Help the AV Manager and IT Director in the design of new SVA Smart Classrooms and Facilities
Flexible schedule including the ability to work weekends and evenings on occasion
Assist the SVA AVS staff in the maintenance of all computer terminals both portable and hard-wired that are used for presentations in SVA Smart Classrooms and Screening Facilities for classes and events
Assist with the training of SVA Faculty, Administrators, and user base in the use of Extron equipment, projection gear, computers (Mac and PC), as well as digital and analog audio/video, control., recording, and playback devices
Ability to fill in for other FT AV Staff when required
Prior working experience with Extron, Crestron, or AMX equipment and control panels preferred
Prior experience with Christie Digital Projectors preferred
Prior experience working in a professional educational environment preferred
Being adept in the use of Auto-Cad Software
Ability to read and interpret blueprints, floors plans, and technical wiring diagrams
Extensive audio visual experience required
Very Strong computer skills, both in the area of Systems Administration and general office computer usage
Knowledge of all software and hardware used in SVA Smart Classrooms, Screening Facilities, and Administrative Offices
Knowledge of Audio Visual, Computer, Presentation, and Control Terminology
Ability to troubleshoot and resolve scheduling conflicts in advance
Ability to explain technical concepts to a non-technical user base
A proactive approach to all responsibilities and duties
Must possess exceptional oral, written and interpersonal communication skills
Ability to maintain focus and perform multiple tasks simultaneously
Self-motivated, reliable and punctual
Ability to handle high-pressure situations
Ability to work a flexible and fluctuating work schedule – including weekend and evening hours, as dictated by the needs of the college
Live event experience is preferred but not required

Audio Visual Worker Resume Examples & Samples

Responsible for identifying acoustical problems, designing a solution and implementing solutions when possible in the conference center
Responsible for the daily delivery of audio visual equipment within Media Support Services including set-up and storage
Develops plan for problem corrections based on measurements, and uses software applications to demonstrate scope of plan
Maintains daily work schedule throughout workday by monitoring adjustments to A/V equipment in customer meeting rooms
Properly transports equipment from meeting rooms to dedicated storage locations with respect to time constraints and inventory control
Maintains accurate record of usage of equipment by customers and conveys that information into daily invoicing system
Delivers invoices to designated Media Support Personnel for posting and distribution to front office and to conference planning mangers for record keeping
Provide assistance to conferees in the operation of equipment, and as needed, to be able to juggle multiple tasks at one time
Follows Aramark policies and procedures
May be required to work overtime, nights and/ or weekends
Must have knowledge of personal computers and software
Must have professional customer interaction skills

Audio Visual Technical Specialist Resume Examples & Samples

Possession of a high school diploma or equivalent
Foreign degrees must be evaluated for U.S. equivalency
Minimum of four (4) years of relevant experience
Experience working in the federal government or government contractor environment
Knowledge of various network infrastructure components, to include Wide/Local Area Network (WAN/LAN) devices and services; and understanding of TCP/IP, OSPF, and Cisco ISO commands and troubleshooting

Audio / Visual Equipment Technician Resume Examples & Samples

Set up and install equipment such as computers, microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events and functions such as meetings and conventions, presentations, and conferences
Ensure equipment is installed according to designated layout
Test, adjust audio and video input sources, monitor for quality, and resolve equipment issues
Confer with meeting coordinator to establish cues and directions (as appropriate)
Send in equipment for repairs as needed
Clean/maintain audio and video equipment, and store and secure properly
Ensure safe transfer and shipment of equipment
Ensure the safe storage and integrity of data
May perform duties on location/remote sites
Knowledge of the following technologies is helpful – Crestron, BiAmp, Extron, Audio Technica and Shure
2+ years of experience directly supporting audio and visual technology, computer systems, and multimedia equipment
Must be able to assemble or install, operate, and test AV equipment
Be able to quickly and efficiently troubleshoot technical issues
Have advanced IT skills
Strong interpersonal and communication (both written and verbal) skills

Audio Visual & VTC Room Design Specialist Resume Examples & Samples

Participating in requirements discussions and developing roadmaps
Partnering with Architects and Engineers (A&E) to develop designs
Maintaining an in-depth technical and business knowledge of A/V and VTC industry directions and trends
Maintaining an in-depth knowledge of industry standard A/V and VTC components and their associated installation practices
Delivering integrated conference room A/V and VTC solutions on schedule and with the highest quality
Provide advice, guidance and subject matter expertise to ensure that Government schedule, performance, and budget targets are met
Providing support to operations and support teams, including root cause analysis when conference room A/V and VTC issues arise
Coordinating and managing the design and installation of integrated commercial A/V and VTC solutions
Integrating A/V and VTC systems in an enterprise environment
Project management of Contractor A/V technicians and third-party A/V and VTC installation teams
Defining standard installation guidelines for conference room A/V and VTC equipment
Understanding the interface between conference room A/V and VTC equipment and video teleconferencing codecs

WDI Audio Visual Systems Internship Resume Examples & Samples

Knowledge of AutoCAD &/or Revit
Experience with DSP based control software such as Peavey MediaMatrix Nware
Experience with audio analysis software (SMAART or similar)
Computer literacy with MS Office products
MUST POSSESS VALID DRIVER'S LICENSE **
Knowledge of Architecture
Currently enrolled as a Junior or higher, or graduated within the past 6 months from an accredited college/university, earning a degree majoring in a Theatrical or Digital Media Design program with an Audio Visual focus

Audio Visual / VTC Support Resume Examples & Samples

Must demonstrate technical skill, knowledge, expertise and proficiency for a minimum of three (3) years with Crestron, AXM, Extron and other control systems
Must demonstrate technical skill, knowledge, expertise and proficiency for a minimum of three (3) years with Biamp, Clearone, BSS and other DPS's. Any offeror not demonstrate technical skill, knowledge, expertise and proficiency for three (3) years' experience in the DPS's will be considered unacceptable
Must demonstrate technical skill, knowledge, expertise and proficiency for a minimum of three (3) years with polycom, CISCO and other video conferencing systems
Must demonstrate technical skill, knowledge, expertise and proficiency for a minimum of three (3) years with various display technologies (LCD, LED, Plasma, etc.) and Industry standard terminations & RS 232/422 protocols

Audio / Visual Facilities Coordinator Resume Examples & Samples

Manual Labor – Set up and Break Down of meeting rooms
Check-in or Load-in of event Vendors and/or attendees at various events
Audio Visual Set up, Break Down and Mantainance
Special Projects related to security, shipping or facilities
General Event-related Administrative Tasks at desk
Monitor attendance and provide reporting for attendance at local sales events
Manage tradeshow inventory for check-in and check-out
Liason for purchasing Demo equipment
Maintain event storage areas
Additional duties as assigned
Meets attendance and punctuality standards
Able to adjust readily to change and adapt as needed
Able to build solid, effective working relationships with others
Able to communicate clearly and convey necessary information
Able to constructively work under stress and pressure when faced with high workloads and deadlines
Able to execute instructions and to request clarification when needed
Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others
Able to interact effectively with all levels of management
Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities
Able to perform basic mathematical calculations
Able to quickly learn new systems and technology
Able to transport up to 75 lbs
Able to use common office equipment
Strong grasp of electronic equipment, cabeling and troubleshooting AV equipment
Strong grasp of signal flow and routing signal and I/Os
Able to use relevant computer system applications at a basic level
Able to work independently with minimum supervision
Possesses basic clerical and data entry skills
Possesses strong organizational and time management skills, driving tasks to completion

Audio Visual Worker Resume Examples & Samples

Provide professional and customer focused service to all guests of the center
Responds to any request for changes or additions in AV equipment
Responds to any problems with AV equipment resolving the problems as quickly and efficiently as possible
Attends daily and weekly meetings as required communication set by manager
Monitors the condition of the AV equipment making sure that it is kept in the best possible condition
Recommends new or additional equipment that would help the location better service its guests
Conducts monthly inventories of the AV equipment
Conducts training classes on AV equipment for conference services, facilitators, program managers and onsite staff
Work as a team with all team members
Performs all other duties as assigned
3-5 years’ experience in the Audio Visual industry

Audio Visual Supervisor Resume Examples & Samples

Usage of Audio and visual equipment's
Provides technical assistance regarding the types of visual aids to be used and provides instruction on the equipment use
Performs audio recording session’s edits and mixes effects if needed
Performs audio video and graphic program editing
Maintains and makes repairs to A/V equipment's
Resolve A/V technical problems
Performs related work as assigned
Ensuring guest satisfaction by exceeding expectation
AV diploma
A+ Certification
Understanding of TCP/IP networks
Understanding of hotel applications is an asset
Good verbal & written communication skills
Self starter with a strong sense of commitment
Team player with high energy levels

Audio Visual Worker Resume Examples & Samples

Deliver and sets up all audio visual equipment each day for the different training and business classes; testing all of the equipment ensuring its functionality
Responds to any request for changes or additions in audio visual equipment
Responds to any audio visual requests, including recordings, additional or changes to equipment, and provides any needed information
Greets each instructor or presenter answering any questions they may have on how to operator their audio visual equipment
Responds to any problems with audio visual equipment, resolving the problems as quickly and efficiently as possible
Recommends new or additional equipment that would help the facility better service its guests
Conducts weekly inventory of all the audio visual equipment
Maintains accurate record of usage of equipment by customers and conveys that information to the Audio Visual Supervisor
Maintains daily work schedule throughout workday by monitoring adjustments to AV equipment in customer meeting rooms
Support all safety procedures to maintain a safe working environment
Minimum of one (1) year experience with audio- visual environment. Must have knowledge of personal computers and software. Must have professional customer interaction skills

Audio Visual Systems Technician Resume Examples & Samples

Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques
Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware)
Provides software and system troubleshooting and support
Provides technical support and training to end-users
Provides guidance and work leadership to less-experienced technicians, and may have limited supervisory responsibilities

NDA Audio / Visual Collaboration Architect Resume Examples & Samples

Minimum of 5 years of experience in the design of Audio Visual room systems
Minimum of 2 years of with Video Conferencing systems and endpoints
Minimum of 2 years of experience with Technical skills working with products in unified communications tech including media gateways, gatekeepers, Telepresence devices and multipoint bridging units
Work collaboratively with client accounts to develop business requirements
For specific identified challenges, determine a technical solution within the Tech for Ops portfolio
Understand key dependencies on Offering Roadmaps and other initiatives to design a solution that aligns with business requirements
Understand the business case behind, and value proposition of the proposed solution
Create the necessary documentation to describe the proposed solution i.e. solution overview or technology roadmap with recommendations
Proven ability to work creatively and analytically in a problem-solving environment

Audio Visual Senior Engineer Resume Examples & Samples

Partner with customers to gather and document business requirements and use cases
Stay attuned to A/V Market, specifically to Cisco/Tandberg, MS Skype for Business Conferencing, Crestron, Extron and other conferencing solutions
Maintain and enforce Corporate conferencing standards
Design conference room technical solutions to meet customer needs using defined technology standards
Collaborate with Architecture & Engineering team as needed to develop and implement solutions for non-standard conferencing solutions
Manage projects from obtaining quotes to production readiness including management of vendors, internal engineering & support teams
Install, maintain, troubleshoot and repair server hardware for Audio Video systems
Configure, test, maintain, monitor, troubleshoot, and decommission Cisco/Tandberg & MS Skype for Business conferencing hardware & software
Perform preventive maintenance on audio-visual equipment
Perform analysis, diagnosis, and resolution of end user issues and problems, escalating issues internally or with support vendors when necessary
Troubleshoot all Audio/Video equipment problems, coordinating resolution efforts with outside vendors as appropriate
Communicate and document accurate status of work in progress and complete with manager, team members, and customers
Perform appearance and preventive maintenance visits to conference rooms (VC connections, wires, peripherals, speakers, etc.)
Manage assets and maintain accurate records
Setup and support an Audio/Video lab environment with POC designs and equipment
A technical Bachelor’s degree, technology area certification or equivalent combination of a Bachelor’s degree plus 5 years of related experience
Experience in mid to large, global enterprise environments, with geographically dispersed, culturally diverse populations
Expertise in the area of Unified Communications and/or conferencing technologies
Ability to lift equipment (35-50lbs)
Expertise in Unified Communications and/or conferencing technologies
Financial Services industry experience

Audio Visual Engineer Resume Examples & Samples

Associate's Degree or Apprenticeship
4 to 6+ Years experience
Certified AV technician or equivalent
Strong knowledge of video and sound equipment
Digital signage experience, QSCsound systems for conference rooms
Advanced knowledge of video, sound and digital equipment
CAD Experience preferred
Ability to produce Standard Operating Procedure documentation
Strong organizational skills and ability to manage multiple tasks simultaneously
Strong mechanical skills
Strong interpersonal skills and ability to interact with business partners/vendors in a professional manner
Exceptional analysis and decision-making skills
Strong planning, organizational, and time management skills
Ability to prioritize work efforts and multi-task in a fast-paced environment

Audio Visual Supervisor Resume Examples & Samples

Works with the requestor of the meetings to ensure all equipment and administrative requirements are met for the participation and operation of the event and that all necessary requested equipment is functioning properly. Works with Facilities in setting up the seating configurations for each specific event. There may be lifting and placement of numerous chairs and tables. The amount of physical labor is determined by size of meeting
May be required to attend meetings, etc. and fill in as the AV Manager, when the said manager is on vacation, or otherwise absent
Other than basic troubleshoot and repair, any component/equipment replacement requirements are coordinated with his/her immediate supervisor for action. His/her supervisor determines if it the non-operational equipment requiring repair is under warranty, covered under a current service contract, or an out of warranty necessary repair. Other than the active warranty equipment or service contract covered equipment, any repair or replacement requirements are routed up the chain of command for replacement/repair determination and approval. The Reston Town Center AUDIO VISUAL TECHNICIAN 3 escorts repair technicians to the equipment and may assist in the operation and troubleshoot of the suspect equipment
Requires a Bachelor’s degree (with training emphasis in audiovisual technology and communications) or equivalent (CIS), and seven to nine years of related experience (Audio-Visual (AV), and/or IT experience)
Must be able to lift 70 pounds, multiple times a day
Must be able to climb 6-10 foot step ladder
Requires ambulatory skills, as delivery and setup of AV equipment is required
Must have customer service skills as this is a service position
A dress code (business attire) will be required
Must be able to obtain a DOD Secret clearance
Microsoft Office knowledge/usage, electronic troubleshooting and multi-tasking skills a plus
Prior experience in a supervisory/leadership role

Audio / Visual Support Analyst Resume Examples & Samples

Five (5) years of experience operating and supporting VTC equipment
CompTIA A+; Network+ or Security +
CAN Video or Cisco CCNA Voice Certification
TS/SCI w/CI Polygraph

Audio Visual Lead Technician Resume Examples & Samples

1) Electronic application, 2) answers to supplemental questions, 3) resume and 4) cover letter describing your qualifications as they relate to the duties of this position
Provides training and direction on work assignments, procedures, equipment and quality/safety standards. Assists with monitoring assignments to ensure completeness and quality; provides corrective guidance as needed. Communicates performance issues to supervisor
Assists with scheduling and prioritizing duties and responsibilities, including monitoring and reporting hours worked
Assists with the sourcing and scheduling of third party labor and audio visual rental equipment
May participate in the recruitment and hiring process, including screening and interviews; provides input to management on hiring decisions
Maintains records, assembles information and documentation, and responds to email as needed
In collaboration with the production supervisor, supervisor and sales managers, assists with determining audio and visual needs for shows and coordinating installation and removal of equipment. As necessary, coordinates operations with events, setup, electrical and other departments as well as outside labor and clients
Takes lead role on large productions in areas of audio, video, lighting and design
Performs rigging inspections and installs rigging equipment
Performs duties of Audio Visual Technicians and leads the work of Audio Visual Production Assistants
Performs inventory, maintenance, repairs and routine cleaning of audio visual equipment. Responds to facility and equipment problems and safety issues; arranges for repairs. Reports major issues to supervisor
Provides general customer service, such as providing directions and answering questions
Builds and maintains collaborative, working relationships with department staff, other employees, vendors, clients, etc. Actively participates on committees and attends meetings as appropriate
Makes suggestions for process improvements
Responds to emergency situations as needed; may be called in to do so
Ensures work is performed in accordance with department policies and procedures, codes, ordinances, regulations and other requirements, including but not limited to, Leadership in Environmental and Energy Design Certification (LEED), and OSHA
Fulfills Metro's core values of public service, excellence, teamwork, respect, innovation and sustainability. This includes, but is not limited to
Good knowledge of audio and video systems and design
Knowledge of rigging practices and techniques
Skill in building and troubleshooting complex audio visual setups
Ability to work effectively with information management systems, and adapt quickly to system changes and updates
Ability to establish and maintain cooperative working relationships with all persons contacted in the course of work
Ability to manage staff and resources in an effective and efficient manner
Ability to read and interpret instructions, drawings and/or diagrams
Ability to prioritize and multi-task; must be organized and flexible to change course of work/projects as circumstances dictate
Ability to work all hours including nights, weekends and holidays
Basic knowledge of electrical, safety and fire codes related to room sets and equipment
Ability to perform all position essential duties and responsibilities

Audio / Visual Engineer Resume Examples & Samples

Performs routine analyses of voice/data network needs. Gathers information and provides assistance for integration and installations to ensure effective customer network architectures
Assists in testing and documenting current network technology baselines for both hardware and software to determine networking needs
Assists in developing technical standards and interface applications. Gathers information and investigates issues; recommends possible solutions
Serves as a technical resource for internal teams to ensure consistent knowledge of network architectures
Reports and monitors system utilization to guide short term information technology investment decisions as related to voice/data network solutions
Assists in evaluating voice/data network architecture
Tests, monitors, and troubleshoots a variety of platforms, operating systems, networks and applications using established procedures
Uses monitoring tools and other sources to detect issues
Provides problem resolution support to Help Desk and other appropriate parties; resolves matters of significance or escalates as necessary
Documents and tracks reported matters of significance where assigned; ensures issue has been resolved as appropriate and in accordance with established service agreements or procedures
Analyzes, prepares and provides updates to internal and external customers during service failures in accordance with established service agreements
Works in conjunction with service providers to resolve failure or escalates as necessary to reduce downtime and maximize system availability
Bachelor's degree in computer science, engineering, or mathematics or related field preferred
Five or more years of Audio / Video engineering experience
Experience working with network systems and networking principles and practices
Experience working with networking software and hardware
A working knowledge of troubleshooting video equipment manufactured by Crestron, Polycom, and AMX (Crestron, Polycom, and AMX training and/or certifications preferred)
Knowledge of basic network principals of routing, switching, wireless LAN and QoS; Cisco, Tandberg Video Conference Bridge operation experience
Interpersonal skills to interact with customers and team members
Organizational skills to balance and prioritize work

Audio Visual Operations Administrator Resume Examples & Samples

Must possess exemplary customer service skills and demonstrate strong verbal and written communication skills
Must have demonstrated team player experience
Requires skill and good judgment in communicating with University faculty, staff and students, BRC tenants, representatives from external organizations, and vendors
Ability to find and diagnose common system configuration issues
Must be able to think strategically to guide production projects
Ability to manipulate & revise images. Experience with image, video & audio-editing software
Demonstrated ability to use technology to support instructional objectives, such as live webinar software, rich media, lecture capture, video-desktop conferencing, screen recording software, web to tools and classroom-based tools such as interactive whiteboards and student response clickers
Ability to provide technology troubleshooting and problem-solving
Experience in using final Cut Pro and Premier
Ability to develop, direct and produce video for Internet marketing
Ability to use video editing software
Possess Crestron programming skills

Audio / Visual Traffic Coordinator Resume Examples & Samples

Coordinating project milestones and traffic projects from beginning to end
Coordinate meetings
Keep projects on schedule
Apprise all stakeholders throughout the projects life cycle
HS Diploma or GED required
Minimum of four (4) years professional work experience (selected internships may qualify)
Minimum of two (2) years’ experience with high-volume project coordination
Knowledgeable of event and video production practices
Experience working with contractors and accounting procedures
A strong customer service focus as well as impeccable engagement, follow-through, and adaptability with internal customers; executive presence is also a must
Must be able to work well as a part of a team, as well as independently with minimal supervision
Proven ability to handle the scheduling and various other logistics of multiple projects simultaneously with ease
Proficiency in Microsoft Office, as well as Mac OS Systems
Team-based working experience strongly preferred
Workfront familiarity a plus

Audio Visual Engineer Resume Examples & Samples

Must possess an active TS/SCI clearance with ability to obtain a polygraph
5 years or more in an engineering or technical position with an AV integration firm, preferably with design, programming, installation and troubleshooting related responsibilities
Familiarity and understanding of AV design production in AV floor plans, riser plans, elevations, sectionals, system and control diagrams and writing specifications
Strong understanding of Crestron, Extron, AMX control systems programming ·
Full understanding of AV design production in AV floor plans, riser plans, elevations, sectionals, system and control diagrams and writing specifications
Proficient in MS Office, general PC based applications, and working knowledge of MS Visio
Possess and maintain an excellent understanding of A/V technology best practices
Ability to design infrastructure layouts, A/V control schematics, rack elevations and various details as needed; convey technical viewpoints to non-technical personnel; read and understand architectural, mechanical, and electrical systems drawings
Strong interpersonal skills, excellent oral and written communication skills
Ability to think and work independently and meet necessary deadlines
Ability to effectively interact with peers, field personnel, management and customers
Extensive knowledge of IP network infrastructure and technologies
Familiarity with ICD 503 A&A requirements is a plus
DOD 8570 Certified is a plus
Control Systems: Crestron (DM Certified Engineer)

Audio Visual Resume Examples & Samples

Live Production Soundboard mixing
Camera setup and operate controls
Lighting design fundamentals/control boards
Setup microphones/speakers and maintenance
Able to perform sound checks, production board control and lighting design experience
Provide expert level technical leadership in a fast paced multi-contractor environment
Good Customer Service Skills
AV control systems
End User IT Support Experience
Thin Client using Virtual Desktop Interface Technology
Audio Visual experience i.e. AMX; Extron; Christie Digital Video Teleconference experience i.e. Tandberg Technical written & verbal communication skills (technical writing)
Active TS/SCI Security Clearance Required

Forensic Audio / Visual Analyst Resume Examples & Samples

Criminal history
Driving record
Taxes
Field Investigation
Polygraph
Drug Screen
Psychological Exam

Audio Visual Production Assistant Resume Examples & Samples

Experience in the Audio Visual industry with a solid knowledge of AV systems including, but not limited to, computer/video/audio/ lighting, cabling, switching and best installation practices
Experience as a technical operator during live events
Strong verbal skills and excellent customer service skills
Ability to manage multiple projects and tasks
Professional attitude and appearance
Flexibility and willingness to work a variety of hours and shifts as needed
Sets-up and operates audio, visual and lighting equipment, such as microphones, speakers, mixing consoles, video screens, projectors, video monitors, video switches, studio configured video cameras, lighting consoles, computers and related electronic equipment; connects hardware, wires and cables for performance
Successfully manages assigned equipment and resources; transports, stores and maintains equipment; cleans, adjusts and tests equipment as needed; supports audio visual projects
Guides, assists and provides demonstration to clients and other staff in the use of audio and visual equipment
Meets with customers to review problems in rooms and trouble shoot to resolution; assesses the situation, determines the cause of failure, determines if the issue can be resolved in real time or will need to go out for repair
Assists with operating audio and visual equipment during concerts, corporate shows and events
Maintains documents that pertain to set-up, strike and maintenance of audio visual equipment
Performs work in accordance with department policies and procedures, codes, ordinances, regulations and other requirements, including but not limited to, Leadership in Environmental and Energy Design Certification (LEED), and OSHA
Fulfills Metro's employee values of public service, excellence, teamwork, respect, innovation and sustainability. These duties include but are not limited to
Good knowledge of audio visual equipment and set-up
Ability to provide excellent customer service
Ability to work effectively with information management systems and adapt quickly to system changes and updates
Ability to analyze information and use logic to resolve issues and problems
Ability to read and interpret instructions, drawings and diagrams
Ability to write and maintain clear and accurate reports
Ability to work days, nights, weekends and holidays
Ability to fulfill Metro's employee values of public service, excellence, teamwork, respect, innovation and sustainability

Audio Visual Engineer Resume Examples & Samples

Perform all AV Server Maintenance and Recertification
24/7 Infrastructure monitoring and emergency response
Perform Video Infrastructure Maintenance and upgrades
Executive support for Board of Directors meetings
Organize and execute large Webcast events
Primary Support for Apple iOS devices
Provide all facets of customer service including, operating, monitoring, and troubleshooting of video conference and briefing support requirements AV support for all levels of management
Coordinating all aspects of daily AV operations and service delivery including scheduling and maintaining operational readiness of the AV equipment

Audio Visual Integration Supervisor Resume Examples & Samples

Bachelor's degree
At least 2 years in a skilled trade profession (ie. electrical, HVAC, general construction) or related area
In lieu of degree, consideration will be given to an equivalent combination of related education and required work experience
Experience supervising staff
Ability to supervise and direct the work of others
Ability to coordinate technical operations
Ability to work under constant time constraints
Knowledge of Microsoft Office Excel, Word, Windows

Audio Visual Senior Sales Engineer Resume Examples & Samples

Supporting Sales throughout the lifecycle of the Audio Visual Project from Needs analysis to final production package
Providing discovery (on-site/remote) support to capture environmental details
Architecting cost effect, reliable, supportable, audio visual designs based on the Client’s needs analysis and within BT Design Standards
Solid understanding of IP networking
Develop detailed Scope of Works for of Audio Visual Projects
Solid understanding of real time, interactive and archived communications solutions
Solid understanding of Audio Visual design and implementation
Creating AutoCAD and Visio drawings (i.e. line drawings, elevations, RCP, FOV, cable riser)
Create & modify documentation, Scopes of Works (SOW), line drawings (DRW), Bill of Materials (BOM), and Site Survey (SSRV) as required
Interact in person, by phone, &/or e-mail directly with client management & end-users
Must demonstrate continued technical education through vendor and/or industry certifications
5+ years in the Professional Audio Visual design and integration industry
Expertise in Video Bridging Infrastructure and/or Immersive Solutions
Working knowledge of integrated and non-integrated VC systems
Experience and/or strong working knowledge of multiple videoconferencing platforms
Ability to embrace direction and vision and work effectively within that scope

Infrastructure Audio Visual Technology Analyst Resume Examples & Samples

Service and support a wide range of Audio Visual (AV) technology solutions at Telepresence/conference/huddle rooms, and the specialized needs of Colgate Corporate Officers, Sr. Executives and staff and physically check equipment in conference rooms as needed
Provide proactive, routine maintenance to Audio Visual technology, related technologies at conference room
Troubleshoot, diagnose and resolve technical support issues with other technologies as necessary (e.g. PCs, mobile devices, videoconferencing, application software, and local network)
Coordinate, and work with other GIT groups on the strategy, design, standards and selection of AV technology for new conference rooms, implementations and renovations
Lead all work with 3rd party vendors to determine systems selections based on price, functionality and support
Work with architects and general contractors to identify space and location and infrastructure requirements for conference rooms and corporate officer work space
Act as a liaison with the GIT team to escalate and resolve business issues and requirements and to ensure that business critical GIT issues are resolved in the appropriate manner and on a timely basis
Define scope, plan and lead all Audio visual specific projects and changes, and the integration with other technologies (including unified communications, application teams and ESC requirements)
Develop and document technical standards, polices, processes and guidelines for Audio Visual technology. Ensure alignment with GIT standards, policies and procedures
Manage system performance and reliability issues and coordinate with the correct, relevant people for resolution
Ensure audit and security compliance
Keep all relevant stakeholders (business and GIT) fully informed on plans, progress, issues and risks
Promote teamwork in both the local and global organization
Develop an excellent understanding of our business operations and work with the business to identify opportunities to better utilize our systems in the workplace. Focus on increasing operational effectiveness
Document and share knowledge and best practices across the organization
Research new technology and improve existing standards to align with changing requirements, thus leading to modifications of Colgate standards
Utilize new technology and skills to achieve faster and better results for our end users
Maintain and expand current technical expertise including new industry trends, Colgate strategic partnerships, and self-study

TS / SCI Audio / Visual Production Specialist Resume Examples & Samples

Performs as a multi-media producer potentially in all phases, formats, and capacities of media production both motion and still, analog and digital
Organizes, directs, manages, and instructs subordinates in the advanced aspects of creating and producing graphics for broadcast, including promotional graphics, as well as graphs and charts
Creates multimedia productions on AVID editing equipment, including public service
Dubs and edits Beta and 8-mm video and VHS tapes
Establishes organizes, and maintains tape library
Creates still photos for videotape
Advises and consults with creative scriptwriters through all phases of production, post production, and final product presentation
Is familiar with a variety of production software
Shoots videotape footage for ENG and EFP productions
Sets up interviews both in the studio and in the field
Controls lighting and sound quality, as well as video framing on both interview and B-roll assignments
Maintains tape stock and performs operator-level maintenance on BETACAM video reorders
Uses creative framing, varied looks, and stylized lighting schemes to create audience interest in naturally static subjects
Closely collaborates with scriptwriters and interviewers to maximize finished-product quality
Produces Still photography for communication materials
Creates effective images in color and back-and-white, using both SLR and digital cameras
Processes chromatic and monochromatic film and paper
Scans images and maintains image library
Acquires photos and prepares images for use in newsletters, print advertising, information products, and historical records
Works in a variety of lighting scenarios, both in the studio and in the field
Coordinates closely with editors and producers in other media to create or locate appropriate images
Transforms images to digital format
Takes photos as required and, when necessary, arranges lighting and coordinates with stylists, art directors, and make-up artists
Is familiar with imaging software
Possesses advanced, hand-on experience with manual and digital cameras and processors
Ability to process negatives and prints both in a Black and White darkroom through traditional photographic methods as well as being able to create, manipulate, and print images through photographic digital techniques, technologies, methods, and special effects
Ability to communicate verbally and in writing
Conceptualizes story ideas and effectively communicating those ideas as a multi-media producer through visual (motion and still) and aural means in a supervisory capacity or as a team player
Holds and maintains a very high degree of technical and artistic ability on relevant television equipment and production software in order to facilitate artist ideas during all phases of pre-production, production, and post-production
Acts as a general all-round multi-media producer in a supervisory capacity or as a subordinate
Ability to verbalize ideas and concepts, exceptional organizational skills, ability to provide leadership and work well with others
Provides studio and location lighting for illumination or desired dramatic effect. Conducts and/or helps conduct on-site interviews, holds and maintains a degree of technical and artistic ability on relevant camera usage and techniques
Ensures high quality sound reproduction with picture elements
For more information on our company, please visit our website at www.tetratech.com

Audio Visual Engineer Resume Examples & Samples

Experience in a related role within a similar industry including theatre, film/television, theme parks and resorts, visitor attractions or cruise ships
Qualified to 17th. Edition BS 7671 standard desirable
Substantial proven experience of Audio and Visual systems including repair and fault finding
Knowledgeable with industry standard show control protocols and show based IP networks
Familiarity with PPM systems of work
The ability to work on electro-mechanical systems, with an understanding of mechanical principles
Significant IT software and hardware experience across multiple platforms and operating systems
Knowledge of gaming and VR/AR systems desirable
To meet all health and safety procedures and safe handling of equipment with knowledge of current applicable regulations and compliance of equipment, systems and processes
A creative, focused and driven demeanour to effectively achieve targets and results, bringing a sense of urgency to fault finding and perfecting systems

Audio Visual Engineer Resume Examples & Samples

Troubleshoots and corrects malfunctions using specialized test and diagnostic equipment
Modifies circuitry to improve performance
Makes recommendations for improvements or modifications to correct problems
Provides operation/maintenance instruction to customer personnel
Prepares operating and malfunction reports and related documentation
Assists engineering staff in determining and solving equipment design problems
May perform quality assurance testing of assemblies and equipment fabricated by other technicians
May provide work leadership to less-experienced technicians
Maintains current knowledge of relevant technologies as assigned
3-5 years of directly related experience supporting engineering operations

Senior Audio Visual / Fabrication Engineer Resume Examples & Samples

Works with engineering staff to determine and solve equipment design problems
Performs quality assurance testing of assemblies and equipment fabricated by other technicians
Provides work leadership to less-experienced technicians
5-8 years of directly related experience supporting engineering operations

Analyst, It-audio Visual Resume Examples & Samples

Perform routine troubleshooting and maintenance support on AV & VTC systems
Good soldering skills and experience installing crimp-on and compression fittings for audio and video cables
Strong computer skills including Apple & PC-based applications such as: Microsoft Office (Word, Excel, & PowerPoint), Microsoft Outlook, Microsoft Project, Internet Explorer, etc., Final Cut Pro, etc
Track all maintenance activity from start to finish with proper documentation
Provide on site support of planned events, both onsite and off, as needed
Experience interpreting system drawings
Provide training to end user and back-up technician(s), as needed
Provide direct assistance and training (verbal and/or written) to end users in the operation of AV systems
Perform administrative tasks such as initiating, updating and completing service tickets, etc
Maintain sufficient spares on hand to affect rapid problem resolution for routine service issues
Perform hardware/ software/ firmware updates, as needed
Adjust digital signal processing equipment to optimize sound quality and conform to configuration changes, as needed
Setup and monitor video calls, as needed
Work flexible schedule, as required
Current familiarity with commercial audio visual, video conferencing and broadcast manufacturers of equipment, including some direct training
Manufacturer training and/or sufficient experience in the operation of video conference endpoints and infrastructure
Current familiarity with commercial audio visual, video conferencing and broadcast manufacturers, including some direct training
Training and experience with Audio Signal Processors (DSPs), including setup and servicing
Training and experience with Video conference equipment, including setup and servicing
Strong computer skills, including Apple and PC-based applications such as Microsoft Office, Outlook, Project, Internet Explorer, etc
Strong organizational skills and the ability to multi-task
Excellent oral and written communication skills with a customer service focus
Excellent technical documentation skills

Audio Visual / Physical Security Technician Resume Examples & Samples

Position is a split between two practices, with the primary focus being digital signage (Industry Weapon) with some traditional A/V work (i.e. conference room distributed audio, video displays)
Some teleconferencing (Cisco Telepresence) knowledge is a plus. The candidate would be assisting a Cisco Engineer in this process
This position will require some cable installation, video display installation, display configuration
Ability to read and follow AV system flow diagrams and support documentation
Candidate must be comfortable working in government, health care, education facility environments
This is a 100% commercial field installation position
This is a non-exempt, hourly position
Some overtime/afterhours work may be required
Vehicle will be provided by Presidio
Basic hand tools and PPE are to be provided by candidate. Specialty tools will be provided by Presidio
Ability to install, operate and troubleshoot most AV equipment and systems, like: Projection systems / display devices / Audio components / Digital signage
Follows job/manufacturer’s schematic wiring diagrams, blueprints, and installation procedures
Generate proper documentation throughout all phases of a project
Complete and process required paperwork in a timely fashion
Commissioning of integrated systems
Ensure high level of customer service, satisfaction and communication
Previous Physical Security experience is preferred, but not required: Mounting and terminating field devices (i.e. Readers, Door Contacts, REXs, Cameras)
Technical and/or Mechanical knowledge and abilities
Must be willing to attend training sessions and mandatory meetings
Must be able to obtain required Certification(s) and License(s)
Must have regular and punctual attendance
Job requires installing devices while on all size ladders, lifting equipment up to 50 LBS, and working in confined spaces (crawl spaces)
Ability to travel as needed
Self-motivated and desire to succeed
Clean professional appearance
Good verbal communication with supervisors and customers
Work safely and responsibly to avoid injury/property damage, and cleans up work area
Have working Knowledge of Microsoft Office
Must meet safe driving policy criteria to be an active company vehicle driver
Minimum High School Diploma or GED with 2 years working experience

Audio Visual Branch Supervisor Resume Examples & Samples

Responsible for the direction, performance, and appraisals of the personnel assigned to the Audio Visual Branch. (10%)
Develops Work Cost Estimates/Statements of Work/Project Plans for branch related projects. (10%)
Interfaces with designated government representatives and/or other contractor elements to assure smooth operations and compliance with government directives, standards, and needs. (10%)
Develops and manages Internal Operating Procedures to assure branch compliance with contractual requirements and commitments. (5%)
Develops and manages branch policies and procedures to maintain compliance with Vectrus Quality Objectives. (5%)
Develops policies and procedures to improve maintenance, testing techniques, and operational characteristics of the branch to improve work operations. (5%)
Assures all aspects of personnel management, as directed by the Information Management Directorate, are complied with. (5%)
Interfaces with the applicable Kuwaiti Ministries to assure the communications requirements, pertinent to the responsibilities defined in the PWS, meet with the contracting authority’s expectations. (5%)
Manages supply accountability, within the AVB Branch, through reviews and validation of hand receipts, assigned to the Branch, in compliance with US Army regulations. (5%)
Performs other duties as required. (5%)
Bachelor degree in Information Technology or business related discipline or a combination of equivalent education and/or on-the-job experience
Formal training in basic electronics repair desired
Certification from professional audio visual organizations and/or AV/networking equipment providers highly desired
Must be a U.S. Citizen
Must meet requirements outlined in AR 25-2 for NIPRNET access
Must be able to obtain a Kuwait driver’s license
Must maintain a valid Secret clearance
Must have Customer service, DOD Information Assurance Awareness and Cross Domain Violation Training
Minimum 2 years’ experience managing military and/or civilian Information Technology infrastructures to include engineering, project management, deployment, and maintenance of complex voice, data, visual and radio communications infrastructures
Knowledge of basic communications and electronics theory; satellite, wireless and data communications; and CATV/broadband communications basics
Knowledgeable in US and International Telecommunication and Networking practices and procedures; to include, but not be exclusive of, EIA/TIA, International Standards Organization (ISO), and Building Industry Consulting Services International (BICSI)
Working knowledge of Video Teleconferencing equipment (Tandberg), Portable SIPR and NIPR VTC equipment (DLP and LCD projectors etc.), Sat Link, Spectrum Analyzer, Giant Voice and Audio Visual software/hardware is preferred
Customer service background and Management experience required
Must possess an advanced level of computer skills in the use of Word, Excel, PowerPoint, and Outlook
Must have the ability to analyze and solve problems
Must have good listening, verbal and written presentation skills

Audio Visual Support Specialist Resume Examples & Samples

Support and maintain company AV systems, including Crestron equipment and 70V audio systems
Configure AV hardware and work with contractors for successful new rollouts
Assist in improving existing AV standards for conference rooms, common areas, background audio and digital signage
Assist with AV needs at company events
Research and develop new AV solutions as needed
Highly self-‐motivated and directed
Proven analytical and problem-‐solving abilities

Audio Visual Engineer Resume Examples & Samples

Bachelor's degree in a related field and 2 years of directly related experience or 6 + year of related experience
US Citizen with the ability to get a Public Trust clearance
Capable of providing an overall proposed solution designed specifically for providing robust Streaming-Internet Protocol Television Services (IPTV)
Extensive experience in supporting live video events along with experience in installing, configuring, and maintaining streaming video systems
Previous experience in configuring computer systems and software, high- end routers, switches and other network devices used to support the distribution of video services
The candidate must have strong written and oral communication skills

Audio Visual Instructional Technical Analyst Resume Examples & Samples

Supports audio and video conferencing and collaboration services at the ASU Polytechnic Campus, providing on-call and scheduled presence and expertise in a variety of areas. Serves as a leading expert in, and creatively promotes the use of ASU’s Enterprise Video Conferencing and Collaboration tools
Conducts training sessions and creates documentation for established and new ASU Enterprise Video Conferencing and Collaboration services
Analyzes customer needs, recommends appropriate solutions, and assists the team to evaluate new technologies and services
Receives, responds to, and monitors status of requests for technical assistance; troubleshoots, inspects, tests and/or repairs conference and classroom control systems, audio/video, recording and teleconferencing systems. Video and audio recording in support of and collaboration with events
Installs software and establishes connection to network(s) in accordance with specified standards
Performs routine maintenance and minor repairs, hardware and software installations and/or replaces hardware and associated devices including, but not limited to: Macintosh, Windows, iOS and Android tablets and phones; refers complex problems to supervisor or vendor for resolution and monitors return or replacement of repaired devices
Trouble-shoots hardware and software problems by performing a variety of diagnostic procedures to identify appropriate corrective measures
A strong communicator who follows through, reports findings, provides assistance and/or service to end users
Creates, updates, and maintains technical documentation for use within the group as well as outside entities
When necessary, provides data recovery on failed storage media
Demonstrated knowledge of technical troubleshooting to resolve hardware and software problems
Demonstrated knowledge of and familiarity with audio and video conferencing technologies
Experience in identifying problem sources and methods of solution
Evidence of an AV industry certification (CTS certification)
Experience with laptop hardware and software skills
Evidence of effective presentation and verbal and written communication skills, including the ability to communicate with both technical and non-technical users and develop and write technical documentation

Audio Visual Support Tech Resume Examples & Samples

Provide stand-alone PA equipment for temporary loan to requesting units
Performs customer training on the set-up, use and return of loaner equipment
Researches and provides assistance on determining equipment upgrades and modernizations
Performs minor installation, troubleshooting, and repairing of audio and visual systems
Performs other duties as assigned in accordance with contractual, functional and mission requirements
Valid State driver’s license
Other IT Certifications are highly desired
Comprehensive knowledge in sound, light and visual presentation equipment
Comprehensive knowledge in maintenance practices
General PC Skills, to include the ability to enter information via keyboard
Excellent oral and written communication and people skills

Audio Visual Services Technician Resume Examples & Samples

Ability to coordinate between marketing design and events teams, end users and corporate information systems and technology integrators
Vendor sourcing and management
Experience managing AV installations
Management of all AV repair and maintenance services
Provide product and system advice / feedback as it relates to standardization
Must be able to collaborate with multiple teams within the organization
Experience in the design and development of user interfaces for corporate environments
Knowledge of AV control systems including Crestron, Extron, Savant, Lutron, Vantage and SP controls
Experience supporting Zoom, Bluejeans, Webex conferencing services

NDA Audio / Visual Collaboration Architect Resume Examples & Samples

Technical Architect Provide technical recommendations for Accenture s network and security infrastructure
Drive detailed technology designs, budgets bill of materials for new facilities and or facility expansions
Drive detailed designs, and technology migration strategies integration plans for solutions to be implemented
Evaluate vendors options provide recommendations
Provide inputs content to the IM S Technology Architecture Roadmaps
Develop enhance Accenture s network architecture configuration standards
Undertake technology evaluations and present results and recommendations to Senior Management
Serve as a point of contact for non-operational questions by other teams within the respective Accenture Client Delivery, Network Operations Services, and Data Centre Operations Services organization
Minimum 5 years’ experience with in the design of Audio Visual room systems
Minimum 2 years’ experience with organizing, managing and coordinating activities between many different teams
Minimum 2 years’ experience with customer technical service delivery
Excellent communication (written and oral) and interpersonal skills
Strong coaching and project management skills
Strong organizational, multi-tasking, and time-management skills

Tecnico Audio Visual Resume Examples & Samples

Ideally with Secondary schooling
Minimum 3 years work experience
English proficiency and Events previous experince are a must
Skills needed: T.V, Radio Competency; Show/ Band set up and adjustment

Audio, Visual, Lighting Technician Resume Examples & Samples

Maintain, repair and troubleshoot all aspects of the physical plant/facility equipment and machinery including: audio, visual, electrical, electronic, pneumatic, hydraulic and plumbing systems as well as rides and themed attractions
Able to utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience
Position functions will include: audio and visual technology and equipment repair, custodial duties, re-lamping & lighting systems, monitoring all the PM's, food and beverage equipment, shipping and receiving as well as exhibit setup and takedown
Minimum of 2 years of service industry experience in a technical/themed environment. Specific experience to include: audio, visual, displays, animation, automation, hydraulics, pneumatics, electrical/electronics, and networks; or equivalent combination of experience and education
Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations
Proven ability to work on multiple projects simultaneously and multi-task as necessary
Desire to work in fast-paced environments

Seasonal Audio Visual Attendant Resume Examples & Samples

Must have at least 6 months of production background in any of the following: theater, sound, video, photography and or computers
Ability to communicate effectively with meeting planners, trainers and corporate executives
Basic computer skills including knowledge of WordPerfect, Microsoft Word and Excel. Prefer knowledge of Lotus 1-2-3 and PowerPoint. Excellent interpersonal skills
Previous guest services experience
Ability to lift 40 lbs. on a regular basis
Must be able to work variable hours, including weekends and holidays
Familiarity with basic office equipment, including fax and copy machines
Set-up audio/visual equipment in meeting rooms according to clients needs. This requires lifting an average of 20-30 lbs. to a height of 36-50 inches with occasional lifting of up to 75 lbs. to a height of 6 feet
Set-up includes: Build scaffolding for projectors, erecting large projection screens and pipe and drape. Taping cords to floor and along walls requiring bending and kneeling. Climbing ladders to a height of 16 feet to hang banners and adjust lighting. Carrying of equipment up to 75 lbs. to and from meeting rooms
Operation of all audio/visual equipment. Requiring working knowledge of video and audio equipment, computers, projectors, cameras, telephones to include hook-up and trouble-shooting
Operation of equipment may require long periods of standing or kneeling in one place (operating cameras or spotlights)
Climbing scaffold and ladders and ability to maintain balance while performing audio/visual duties
Maintaining equipment and inventory
Requires: Ability to read and count
Ability to lift and carry up to 75 lbs
Good manual dexterity needed for repair and cleaning of equipment (use of hand tools, soldering iron, etc.)
Administrative duties include: Good telephone skills, ability to work directly with clients
Ability to read several weeks worth of contracts, tracking the use of equipment, analyzing the best use of equipment and ensuring an adequate inventory of needed equipment
Basic typing skills
Basic office skills
The flexibility to work a varied schedule due to business levels and industry demand (hotel is open 7 days a week)
Build and maintain a good relationship with our clients. Work as a team with all other Hotel departments
Assist Conference Concierge with duties to include; answer telephones, light typing, counting change, operation of copiers and general assistance with guests’ conference needs
Requires good verbal communication skills, manual dexterity, ability to cheerfully handle several requests at one time
Assist Conference Services staff in set-up, tear down and refreshing of meeting rooms
Requires ability to lift 35 lb. arms chairs, lift and carry tables weighing up to 70 lbs, pushing and pulling heavy carts, ability to stoop, bend and kneel
Respond to any reasonable task assigned by Manager. Assist in keeping the Conference Center clean and orderly

Audio Visual Resume Examples & Samples

Working knowledge of basic A/V equipment and computer technology including projectors, lighting, mixers, sound systems, video, laptops, personal computers, printers, and networking
Able to troubleshoot to varying degrees
Able to communicate and explain equipment to individuals with varying degrees of AV/Computer knowledge
Ability to work unplanned/unexpected overtime

Audio Visual Support Specialist Resume Examples & Samples

Familiarity with the use of AV control systems like AMX used in the classrooms
Demonstrated understanding of audio digital signal processors like Clearone used in the classroom for audio distribution
Strong working knowledge of projectors and displays
Ability to setup and work with WebEx conferencing
Understanding of instructional technologies and audiovisual design for trouble shooting purposes
Demonstrated verbal and written communication skills along with the ability to effectively communicate with a diverse group of individuals
Demonstrated knowledge of general computer applications (Microsoft Office 2016, Google Apps, and Web conferencing)
Ability to work assigned Part-Time shift and some weekends or additional hours, if necessary
Ability to lift and move equipment and boxes that could weigh up to 50 pounds

Senior Audio Visual Support Engineer Resume Examples & Samples

Directly provide high profile executive support for sensitive meetings/events on and off premises while working closely with the business and 3rd party vendors
Performs remote support for meetings, events & incidents as and when required
Logistical coordination of high profile room bookings and rescheduling of other meetings
Perform professional preventative maintenance system checks of high profile rooms regularly
Lead highly technical enhancement initiatives for communications and collaboration systems
Lead the technical investigation and resolution of AV related issues (problem management and root cause analysis)
Ensures high degree of customer satisfaction throughout service delivery
Creation of documentation (Knowledge Bases, Reference Guides, Root Cause Analysis, etc.)
Develop and generate usable metrics of communications and collaboration systems performances to drive continuous improvement across the functions
Creates and matures standard operating procedures and processes for AV team
Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment
Effective management of your personal ticket queue
Documents all calls, troubleshooting efforts, and resolutions to company standards while keeping progress communications with end users
Alerts management to outages, priority issues, recurring problems and patterns
Timely support and maintenance of AV & video conference rooms & services with escalation to management when required
Adheres to the department and the Company’s policies, procedures and established best practices
Onboarding of new employees when necessary

Audio Visual Internship Resume Examples & Samples

Superb analytical skills
Ability to work in a collaborative setting
Working knowledge of Microsoft Office (Word, Excel, PowerPoint)
Some experience with AV equipment and IT customer support is preferred

Audio Visual & Videography Internship Resume Examples & Samples

Will learn to develop subject matter expert skills, ensuring A/V requirements of the conference center and meeting rooms are achieved. Should have knowledge of current trends and industry developments, and demonstrate the aptitude to learn new technologies
Consults with departmental clients to define A/V needs for events. Recommends products, solutions and equipment configurations supporting the client`s vision for an event. Ensures and verifies client satisfaction with final product
Performs periodic maintenance, cleaning and repairs on A/V equipment as needed
Supports, troubleshoots, and resolves A/V problems for conference center events and meetings. Fulfills last-minute equipment requests displaying urgency and responsibility
Provides basic training instruction on the effective use of A/V equipment
Monitors condition of inventory through inspection, repair, and replacement of worn or damaged parts or equipment. Maintains supply inventory. Researches and recommends replacement of repair of equipment as needed
Provide client-based support of technical systems as needed, including PC`s, printers and other peripherals, data cabling, etc. Assist users to resolve minor hardware and software problems – thorough knowledge of MS Windows desirable
Solves basic problems, identify solutions
May be asked to provide infrequent non-standard business hours and weekend support as needed
Interpersonal communication: Requires communicating well with people at different levels, frequently sharing information with others while listening to and understanding their points of view
Logical Analysis: Requires thinking through and solving problems step by step, often looking beyond the obvious solution to a problem and digging deeper for the best solution
Working towards a Bachelor’s degree in Electronic Media Production, Mass Communication, Communications or General Business Management with at least one semester remaining upon completion of the internship
Completed at least two years of college studies with a minimum GPA of 3.0
Audio/Visual-experience Crestron equipment/exposure preferred
Understands Cisco and Polycom based conferencing end points
Basic networking experience and understanding is preferred
Aptitude for technical support
Intermediate written and verbal communication skills
Strong relationship management and interpersonal skills
Students in F1 or J1 status are not eligible for this internship

Audio / Visual Conferencing Specialist Resume Examples & Samples

5+ years experience in information technology including working knowledge of ITIL best practices and demonstrated experience with implementing and operating systems within these frameworks
5+ years working as an Audio / Video Specialist or Administrator
5+ years’ experience managing audio/video conferencing technology in the enterprise
5+ years’ experience working in area of discipline
SIP, PSTN, H323, L2 and L3 networking and QoS Policies in a Cisco environment

Audio / Visual Support Specialist Resume Examples & Samples

Support and maintain company AV systems, including control equipment, audio systems, and AV hardware
Support continuous improvement of existing AV standards for conference rooms, common areas, and digital signage
Support with special project requests for individual corporate end users as well as functional evaluations
May provide direction and guidance to other ITS staff and participate in presentations to users and management
A strong knowledge of emerging technologies including Telepresence, AV systems and information technology. Exposure to collaboration concepts and solutions, including Skype for Business and Unified Communications (UC) in an enterprise environment is essential
Collaborates with customers and vendors regarding requirements. Must be able to clearly present concepts and ideas in an end-user/customer-friendly format
Responsible for ensuring accurate standards, processes, procedures, technical and end-user training materials
Strong background reading blueprints and schematics is essential
Project Management - Coordinate, track, and report on the progress of specific work assignments and projects
Vendor Management - Responsible for representing the company and maintaining efficient Vendor relationships
Typically requires an associate’s degree and nine or more years’ experience in design and installation of professional audio, video and control systems or related field. Or an equivalent combination of education and relevant experience
Must have broad technical knowledge of AV systems, equipment, and related automated hardware and software; excellent automated technical skills to install, evaluate, and troubleshoot AV equipment and systems; excellent analytical skills to analyze and correct complex technical problems with AV and related systems
Familiarity with AV, Networking and IT terminology and concepts
Experience with Crestron & Extron switchers, Touch Panels, Basic AV Troubleshooting & Maintenance
Experience with video conferencing (VTC) usage and operator support including Polycom, Cisco TMS, Codian Bridges, Gateways & VCS Infrastructure
Solid understanding of E.164/H.323/H.320 & SIP protocols
Excellent problem solving and troubleshooting skills with the ability to think creatively. Strong analytical skills
Creative and detail oriented person with the willingness to learn
Knowledge and understanding of financial oversight and management including billing, budgeting, and forecasting
Must have extensive knowledge of computer operations and applications to include proficiency in MS Windows, Word, Excel, Access and others. Knowledge of Mac OSX and Windows 7
Must able to communicate and interface effectively with all levels of personnel, including management, customers, and vendors, and respond to issues or situations that require interpretation
Excellent written and verbal communication skills to accurately document and report information with internal and external partners
Must be able to work both independently and in a team environment, and customer service oriented
Must be able to prioritize and multi-task in a fast-paced environment flexible to change
Must be self-motivated with excellent organizational and time management skills
Must have the ability to maintain the strict confidentiality of sensitive information
Must be able to work extended hours as required

Audio Visual & Technical Analyst Resume Examples & Samples

Resolve moderately complex automation support problems by providing timely and accurate problem resolution to maintain productivity
Administer the deployment/implementation and maintenance of moderately complex hardware, software, and ancillary automation equipment with a particular focus on A/V technologies including video-conferencing and telepresence capabilities
Administer service offerings by providing support, maintenance, upgrades, and troubleshooting to ensure A/V and end user hardware, software, and application availability. Fulfills last-minute equipment requests
Serves as A/V subject matter expert for the Bank community. Ensures A/V requirements of the conference center and meeting rooms are achieved
Consults with departmental clients to define A/V needs for events. Recommends products, solutions and equipment configurations supporting the client`s vision for an event
Lead or participate in department or cross-functional process improvement projects by performing research, introducing new technologies, and upgrading existing business processes to increase productivity, enhance quality, and allow business continuity
Perform research for introducing new technologies and enhancing existing automation solution
Collaborate with information security partners and coordinate risk management of automation devices and deployment of security efforts to mitigate risk
Ensures ITS and the Bank’s compliance requirements are met including inventory/asset management and security assurance
Understand the business operations of the Bank and act as a liaison to business stakeholders as needed to provide technical assistance
Continuous development and learning to keep abreast of new technologies, techniques, and methodologies
Performs other duties as assigned or requested
Logical analysis: Requires thinking through and solving problems step by step, often looking beyond the obvious solution to a problem and digging deeper for the best solution
Bachelor`s Degree and 3+ years of related work experience or
Two year degree and 5+ years of related work experience
Audio/Visual-experience required; Crestron equipment/exposure desired
Understands Cisco and Polycom based conferencing end points preferred
Strong knowledge of Windows O/S and PC hardware is required
Ability to perform day to day operations, general & preventive maintenance and tracking of inventory
Intermediate problem solving/analytical skills

Audio Visual Equipment Technician Resume Examples & Samples

Must possess strong organizational, communication, and customer service skills
Ability to operate perform well under pressure
Ability to maintain simple records
Skilled in the detection and elimination of troubles in audiovisual equipment and devices
Skilled in the use of basic tools as they pertain to AV equipment
Ability to work with a minimum of supervision
Ability to work successfully with diverse groups of faculty, staff, vendors, clients and students
Ability to work varying shifts

Engineer, Audio Visual Resume Examples & Samples

Learn the TriNet culture, policies and procedures, and technical trouble shooting requirements to be able to help with internal customers
Take the lead on projects to select and design audio and video related systems
Interface with vendors to negotiate the purchase of products and services
Configure and support conference room audio conferencing system
Configure and support video conference systems
Support digital signage systems, including installation and troubleshooting of hardware and software and managing publishing content created by other departments
Act as lead point of contact for coordinating technical requirements for large internal meetings, including working with Telecom team on telephone conferencing requirement, coordinating with other teams to provide room monitors, setting up web conferences
Coordinate technical requirements for video webcasts
Assist departments with light audio and video production needs
Train internal employees on the effective use of systems and equipment
Document processes and procedures and develop training materials
Other projects and responsibilities may be added at the manager’s discretion
Ability to work and excel in a fast paced environment
Ability to remain calm under pressure
Ability to communicate effectively with employees at all levels of the company
Ability to work well both independently and in a collaborative team environment
Ability to manage projects on time and keeping within budget
Strong PC skills with knowledge of Microsoft Office productivity applications
Familiarity with telephone audio conferencing systems (especially ClearOne, RevoLabs and Polycom)
Familiarity with audio mixing equipment, wireless microphone systems
Familiarity with room based video conferencing systems (especially Sony and Cisco)
Familiarity with web conferencing and desktop video conferencing solutions (especially GoToMeeting/GoToWebinar)
Familiarity with basics of video production and the use of consumer grade video desktop editing software
Minimal travel required: 10%
Work in clean, pleasant, and comfortable office setting
Overtime frequency: 5 hours/month

Audio Visual Consultant Resume Examples & Samples

Review of client requirements and preparation of project documentation for multiple projects across EMEA on behalf of our global client
Input into design of custom spaces
Monitoring of audio visual installation companies during construction and liaison with project representatives
On-site commissioning of installations
Good communications skills, both in written English and Oral English for both technical and non-technical readers/listeners
Ability to manage multiple tasks simultaneously while keeping to deadlines
Strong computer skills including proficiency in Revit/AutoCAD and Microsoft Office (Outlook, Word, Excel, PowerPoint)
A basic understanding of commercial issues such as time management
Ability to be a team player
You should have demonstrable evidence of typically over 5 years’ experience of working in a project management role, ideally with experience in education projects (schools, higher education, and further education)
Experience in the programming and configuration of systems (AMX, Crestron, Medialon, QSC, Polycom, Cisco, BSS etc) would be preferable
Detailed knowledge of wired and wireless networks and their use in audio visual systems
Understanding of systems and building integration protocols, eg KNX

Senior Audio Visual Consultant Resume Examples & Samples

Leading the work with one of our global clients, managing multiple simultaneous projects across EMEA. Working on the account with a junior member of staff and with a senior member of staff based in Berlin
Undertake the design of bespoke audio visual systems for our global client and contribute to the designs of projects run by other team members
Review of client requirements and preparation of project documentation
Monitoring of installations by audio visual installation companies and liaison with project representatives
Preparation of fee proposals for new projects. Monitoring of the commercial performance of our work, including monitoring hours spent and, if needed, raising invoices
Expertise in the detailed design of complex audio, video and control systems
Experience in the configuration of audio, video and control products (eg video system EDIDs, HDCP, audio processors such as QSC, Biamp etc)
Detailed understanding of IP networking and the use of networks by audio visual systems. Ideally a networking qualification such as CCNA or CCDA
Detailed understanding of systems integration and their protocols
Detailed knowledge of the integration of audio visual solutions into the built environment, including architectural and furniture designs, power, heatload and lighting requirements, acoustic requirements etc
Ability to self-check own work and the work of others
Knowledge of the buildings contract process and how this impacts technology specifications and contracting
Experience of programming (AMX, Crestron, Medialon, QSC, Polycom, BSS)
Experience of network-based protocols such as Dante
Use of Revit/AutoCAD software
Knowledge of multimedia such as video streaming, content capture and management, digital signage
Knowledge of HTML5 and data in general, eg SQL queries

Senior Audio Visual Consultant Resume Examples & Samples

Consulting project work, designing and overseeing the completion of audiovisual technology projects
Acting in the role of an Audiovisual Owner’s Representative for important clients, overseeing the global roll-out of systems based upon the firm’s global audiovisual standards
Audiovisual consulting at a higher level with unified collaboration projects which focus on space and system design; unified collaboration; space utilization, scheduling, and automation; as well as operations
In the future, design of IT and communication systems including: structured cabling, wired and wireless voice and data networks, healthcare systems, airport systems, access control, intercom, public address, control systems and general applications of technology to the built environment
Full project delivery, including narrative design briefs / programs; studies; sketches; decision matrices; 3D design and BIM model work; contract 2D drawing packages; Div 25 & 27 specifications; and CA work
Willingness to travel on a somewhat frequent basis to deliver world-leading leading projects

Audio Visual Consultant Resume Examples & Samples

Audio-Visual systems design through calculations, modelling, and measurement
System schematic drawings
Giving technical advice on a range of relevant topics includes meetings and written reports
Specification of systems
Working as part of a design team to deliver work on time
Liaising and developing relationships with clients to win work
Project manage AV projects
REVIT modeling
Tertiary education or industry experience in related field
Knowledge and experience in Audio-Visual systems
Use of specialist technical equipment and software
Experience in the consulting engineering environment, including the ability to advise clients on cost-effective, sustainable solutions
Task coordination
Developing commercial awareness
Managing projects

Collaboration & Audio Visual Service Delivery Lead Resume Examples & Samples

Work closely with the business and our service partners, to ensure quality delivery and availability of all collaboration, AV and broadcast technologies and services
Management of local and global DBS partners (Sodexo TCS, Verizon, Infosys, Accenture, etc) partners to ensure services are delivered as per agreements for high quality technology set up and event delivery
Co-ordinate and support project activities and events with local service providers and Diageo teams
Record: Visual (still & motion) and sound for events
Understand current / future collaboration and AV technologies with the ability to translate into business needs / demands and select solutions
Proactively manage how the business uses AV resources, ensuring maximum ROI whilst delivering business outcomes
Proactively drive the uptake and expert use of collaboration technologies across the business through communications and capability building
Use regular communications to set manage expectations of the business regarding new and existing services and future projects
3rd Level Qualification or equivalent experience
Extensive experience in IS in a Customer facing role
Experience of support within an Outsourced Environment
Ability to build and maintain successful relationships with business stakeholders, IS Partners and the wider IS community
Excellent communications skills with the ability to effectively communicate technical concepts, solutions in business language
Self-directed and focused
Experience of working with collaboration and AV tools and technologies at a technical level (hardware and applications)
Understanding of basic network functionality of IP subnets, network gateways, DHCP, DNS and WINS required
Ability to troubleshoot issues and technical problems with local set up and systems

Audio Visual Engineer Resume Examples & Samples

Design and develop audio, video and data conferencing solutions using Audio, Video and UI components such as Crestron/AMX control systems
Maintain the back end infrastructure such as Session Manager, VCSE, and VCSC
Install, test and support Audio and Video control systems both onsite and remotely
Engage in user, system and support requirements gathering and analysis
Works with the Network Architecture group to provide design and architectural recommendations as it relates to AV systems
Determines equipment requirements and cost analyses for installations, ranging from simple to broad complexity
Responsible for development, setup, testing, and maintaining equipment used for videoconferencing integrated room systems and special custom projects
Is responsible for the fabrication, installation, troubleshooting and testing of equipment and systems working with internal and external partners
Researches and recommends capital purchases to maintain or increase capacity of operations
Upgrades current software and hardware already in operation
Works with management to negotiate complex contracts with suppliers relating to media equipment and services
Manages schedules and performs maintenance on electronic media equipment
Researches and implements procedures to reduce support overhead of AV systems
Develop, organize and maintain standard operational procedures (including regular maintenance requirements) and workflow processes and procedures for AV systems
Create and maintain system and customization documentation for testing and validation of the AV systems
Develop, publish and maintain statistical and management reports of equipment inventory and configuration standards
Help troubleshoot AV issues (Level 3 support)
Work with the vendor(s), as necessary to resolve issues
Maintain relevant and current knowledge and be a leader, within assigned technical field
Have the ability to prioritize work efforts and multitask in a very fast-paced environment
5+ years of experience in AV design and field implementation
Familiar with webstreaming in a Corporate environment
Support for Executives and their Admins in meeting set-up & planning
Highly technical, with the ability to evaluate situations, utilizing logical and decisive reasoning
Familiar with Creston Control System
Detail oriented and well organized
Ability to maintain a professional and positive attitude in a fast paced and high pressure environment
Capacity to work on various tasks and/or projects simultaneously
The ability to work in a team environment
Solid foundation implementing and supporting Cisco, Polycom, Crestron, and other AV technologies
Ability to work independently without intensive oversight (must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact)
Develop and maintain high-quality audiovisual and video conferencing infrastructure construction and signal flow drawings Work with the structured cabling (physical layer) and network implementation teams to integrate and align all audiovisual and video conferencing standards Initiative and ability to research problems independently, finding root cause
Emphasis on sharing of knowledge through good communications, peer training and written documentation
Strong interpersonal skills Positive customer service and team attitude Focused on quality
Organized Committed to continual improvement

Audio Visual Estimator Resume Examples & Samples

The AV Engineer/Estimator will be responsible for reviewing site surveys, designing customer solutions based on requirements, estimating, and producing documentation suitable for sales presentations and system installation, and control system programming scopes
The AV Engineer/Estimator must be able to produce advanced audio visual designs including: control flow diagrams, video and audio components
The AV Engineer/Estimator must have the ability to read architectural, mechanical and electrical (MEP) drawing sets
The AV Engineer/Estimator must have experience designing with the latest AV products including AMX, Biamp, Crestron, Extron, Panasonic, Polycom, BSS, and Cisco
The AV Engineer/Estimator will prepare proposals and designs for audiovisual system integrations and installations
The AV Engineer/Estimator will create construction and system integration documents (CAD Drawings, Blue Prints and CSI Specifications)
The AV Engineer/Estimator will communicate and coordinate technical design solutions with clients, installation teams and vendors
The AV Engineer/Estimator will provide sales and technical staff with high end technical support on both a pre- and post-sales basis including attending project meetings
The AV Engineer/Estimator will contributing to design review and code review as required
The AV Engineer/Estimator will develop and maintain knowledge of current and new technologies that the company offers
Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred
Will have at least 3-4 years of overall audio visual commercial integration industry experience as a hands on A/V Design Engineer working commercial integration projects
Must have a proven track record in audio visual systems engineering and control systems commissioning
Must have the ability to write a scope of work and finalize a system deployment and build-out
AutoCAD and Visio experience (preferred)
Must be able to work well with other people
Must be proficient with Microsoft Office (Word, Excel and MS Project)
Must meet Company minimum driving standards
Must be able to manage multiple tasks/projects simultaneously
Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover

Audio Visual Support Engineer Resume Examples & Samples

3+ years of experience with audio visual support
2+ years of experience with basic networking
Experience with live production, Webcasting, videoconferencing, and equivalent event technology
BA or BS degree or 4 years of experience with audio visual support
CTS Certification within 6 months of hire
Ability to obtain a security clerance

Audio Visual Engineer Resume Examples & Samples

Supporting and maintaining wireless devices may consist of providing accessories, deploying/pushing applications, changing features, modifying operation system software, etc
Supports and helps maintain enterprise services used to receive corporate email and PIM (calendar, contacts, etc.) information to wireless devices
These duties may consist of answering questions, providing accessories, deploying/pushing applications, changing features, modifying operation system software, etc
Tracks and enters wireless data in the Wireless Database to maintain a high level of inventory accuracy
As part of supporting and maintaining the BlackBerry Enterprise Servers, reboots servers, applies server patches and writers scripts for reports

Audio Visual Worker Resume Examples & Samples

Ensuring that all AV and computing priorities are met in an accurate and timely mannner
Ensuring all classrooms and breakout rooms are properly stocked with stationary supplies
Maintains accurate record of usage of equipment by customers and conveys that information

Audio Visual Hiring Event Resume Examples & Samples

Technician – General AV set/strike and operators. High School Diploma and at least 1 year of customer service experience required. 1 year of audio visual experience highly preferred
Lead Technician– Intermediate experience in all of the following five disciplines: Audio, Video, Computers, Lighting and Rigging. 2 years of audio visual experience required
Technical Specialist- Minimum of 3 years working knowledge of all of the following five disciplines: Audio, Video, Computers, Lighting and Rigging AND proficiency with equipment in one specialty. Performs advanced Audio Visual work with Project Managers. Supervises and directs other technicians during an event
Riggers- Requires advanced knowledge in ground & up rigging, staging, and operating a motor chain. Experience in an audio visual environment highly preferred

Audio Visual Engineer Resume Examples & Samples

Responsible for designing complex Audio/Video/Control systems standards and ensure adoption through Global Offices
Develop and implement wiring and configuration standards for all Audio-Visual systems while adhering to best practices
Create and maintain run book / database including documentation for all hardware, software, manufacturer technical support, and current resale vendors
Responsible for all modification to Crestron control systems
Develop and manage operational and preventive maintenance checks for all Audio-Visual systems and conference rooms
Research, analyze, and recommend electronic systems improvements and enhancements for audio visual systems
Ability to create, read and utilize blue prints and audio/video flow diagrams
Perform networking troubleshooting to diagnose static and dynamic IPs
Manage the relationship with vendor’s and their support team, including contracts negotiations, incident resolution, and escalating issues that require immediate resolution
Provide oversight over the development, upgrade, and repair of all Audio/Visual/Control systems
3 Years or more experience in the field installing commercial audio/visual products, including calibration of audio and video components
Minimum of 5-year Audio-Visual design experience
In depth knowledge of conferencing technologies including WebEx, Cisco video conferencing, audio bridges, CRD, Fusion, IP Phones, Crestron/AMX, Shure, ClearOne, Polycom, etc
CTI-P101 Foundations of Crestron Programming
Crestron DMC-E Certification

Audio Visual Telemed Architect Resume Examples & Samples

Bachelor’s degree in Computer Science, Math, Business or related field; or equivalent experience
Minimun of five (5) years professional AV system design experience
Minimum of seven (7) years professional work experience in AV, audio and/or video industry
Strong understanding of enterprise IT network infrastructure, standards and best practices
Experience and knowledge of project management practices, including project planning and risk/issue management
InfoComm Certified Technolgy Specialist

Audio Visual Telemedicine Technician Senior Resume Examples & Samples

Associates Degree or at least two (2) years of college coursework in related field; OR vocational training and/or on-the-job training
Minimum of two (2) years experience with the implementation, and support of complex, distributed production-quality AV and telemedicine solutions and services, including solid understanding of AV-telemedicine solutions that meet IS architecture standards and control requirements
Experience with network technology and troubleshooting skills, in support of standard work processes
N/A

Audio / Visual Support Resume Examples & Samples

1) Supporting conference rooms pertaining to the line of business audio video needs including basic video presentation room with in-table AV Touch Panel, video presentation room including integrated audio conferencing and wireless touch panel and video conferencing rooms with presentation capabilities integrated audio conferencing and wireless touch panel
2) Support specified line of business conference room and audio video project builds at both local and remote sites
3) Work with internal technical groups to support other regions in the US
4) Perform Daily/weekly/monthly AV system testing of all conference rooms
1) Fluent in Crestron Fusion software, AMX software, Kramer Video equipment, Biamp Audia and Nexia programming, Clock Audio equipment. Crestron installation and programming
2) Experience with Audio Video installation including Displays, Projectors, Audio and Video presentation systems, logic interfacing and Network connectivity
3) Ability to analyze and debug a/v system. Basic knowledge of video codec interfacing and understanding of Multicasting

Audio Visual Systems Support Engineer Resume Examples & Samples

Support the installed videoconferencing systems at the corporate office working closely with members of the Executive team in daily use of those tools
Set up, operate, maintain and repair equipment used to enhance live events, such as microphones, video recorders, projectors, lighting and sound mixing equipment
Engage in the design process includes equipment and technology research and coordination with vendors. Assist with final system selection, testing and training
Work closely with the various technical teams that provide network and conferencing tools to the organizations
Operate and maintain sound, video and conferencing systems in the corporate office
Provide equipment and technology research and coordination with vendors
Lead selection of equipment and software required for custom integration solutions
Provide continuous engineering support from inception through implementation
Develop and provide end user training of video conferencing tools and services
Record meetings and presentations with video cameras, operate spotlights, adjust amplifiers, coordinate graphics used in displays and provide technical support for teleconferences, webinars and distance-learning classes
Edit, copy and store online or local stored recordings
Track inventory of equipment and order supplies
Provide support to corporate office on use of other information systems applications (e.g., Microsoft Office products, reporting tools, Internet) or liaise with other IM associates to provide that support
BS in computer science, electronic technologies, business administration, video production or similar
5 years' experience in an A/V support role
Very strong customer management skills and previous experience working with senior executives in multiple locations
Proficient with different conferencing, audio, video technologies such as: Skype, Polycom, Webex, Level 3 services such as Bluejeans video conferencing services
Experience with Crestron systems and support
Must be able to transport, assemble, maintain and repair equipment used in multimedia production
Knowledge of sound, camera and lighting techniques
Must be able to manage strict timelines and multiple requests in order to meet deadlines
Ability to interact with executive personnel and technical teams
Potential travel to CHRISTUS Health locations in Latin America and elsewhere in the United States
Must be eligible to work in the US without sponsorship
Proven experience in Audio Visual design for end customer installations
Familiarity with editing equipment and software may be required

Audio Visual Production Specialist Resume Examples & Samples

Receive customer requests for VTC and manage the organization’s Video Teleconference Schedule
Day-to-day maintenance and facilitation of enterprise AV/VI services as an audiovisual production specialist in video/digital image production and telecommunications
Candidate must have a full working knowledge of video conferencing and visual information systems related devices
Installs, operates and troubleshoots integrated multimedia systems
Performs the full range of functions involved in all phases of video productions to include directing, editing, script writing, camera operating, setting of lighting, and video electronic graphics
Provides support in preparation of conferences and meetings to include recommendations on the use of conference room capabilities, arranging technical aspects of teleconferences and multimedia presentations and ensuring that all equipment needed for conferences and meetings is operational prior to the start of the conference
Conduct daily room, equipment and system checks
Bachelors degree with 5 years of experience in video teleconferencing network operation and multimedia production. Additional relevant training and experience may be substituted in lieu of a degree
Currently possess a TS/SCI clearance
Experience in AV/Multi-media environment, audiovisual pre-production, production, and post-production methods and concepts
Outstanding customer service and communication skills with the ability to work well under pressure and tight timelines
Technical background includes an understanding of major video and multimedia production equipment
Possess knowledge of video production and routing equipment, and control systems such as CRESTRON, AMX, EXTRON and video and audio protocols
Proficient in operating state of the art analog and digital video production equipment, conference room presentation and projection systems
Currently Possess an active Top Secret/SCI

Audio Visual Consultant Resume Examples & Samples

On-site witness of commissioning of installations
Knowledge of audio systems, signal types and installations; understanding of different application areas and of how they are used
Knowledge of video and graphics systems, signal types and installations; understanding of different application areas and of how they are used
Knowledge of control solutions
Knowledge of structured cabling or networks, design principles and standards
Use of wired and wireless networks in audio visual systems

Senior Audio Visual Engineer Resume Examples & Samples

10+ years’ experience managing relationships with senior technical customers
5+ years experience implementing enterprise level systems in a Unified Communications environment
5+ years experience, expert ability to create drawing sets using AutoCad
5+ years experience, expert ability to read architectural and other trade drawings and incorporate pertinent information into AV drawing sets
3+ Crestron or AMX programming experience
3+ years’ experience audio digital sound processor (DSP) programming experience or manufacturer certification from Biamp or Polycom

Audio Visual Engineer, Temp Resume Examples & Samples

Provide information in response to inquiries, concerns, and technical difficulties
Coordinate and/or perform fixes to audio visual gear
Adhere to the Audio Visual Services team policies and procedures
Utilize ServiceNow Service Desk to document and track issues, requests and resolutions
Troubleshoot audio and visual camera software problems and provide solutions
Perform routine system administration, maintenance and phone support on local or remote locations with no impact to the business
Proficient in troubleshooting and solving A/V related issues on PCs running Windows as well as Macs, as it relates to connectivity in our conference rooms
Accountable to provide sound problem determination and resolution, document methodologies, thorough knowledge of voice/data network management, execute hardware and software installations, and performance tuning and recovery
Provide clear, consistent, and accurate documentation and operation manuals
Maintain understanding of current and new technology in the A/V industry
Work with vendors in helping to resolve audio visual related issues that affect equipment availability as well as new sites and collaborative rooms
Responsible for performing routine maintenance check of AV gear at all Weston locations
Provide analysis and technical solutions to a variety of problems that are routinely encountered under normal business activities
Maintain current knowledge of all market-leading suite of collaboration products, solutions and services including but not limited to, Cisco, Polycom, Lifesize, Microsoft, Avaya, Vidyo
Drive the creation and enhancement of all onsite documentation (including Standard Operating Procedures (SOP) and Collaborative Room handbooks) ensure documentation processes and procedures are maintained in accordance with team requirements
Build and maintain positive relationships with customers and all internal departments to deliver a high level of service
Experience working with audio visual gear and solutions such as Lync/Skype, WebEx, GoToAssist, Sococo, etc
Strong analytical, problem solving skills; ability to prioritize and effectively execute tasks while maintaining accuracy and attention to detail
Experience with troubleshooting basic level audio visual
Experience with PolyCom and/or Cisco Tandberg Encoders/decoders, cameras and bridges
Troubleshooting network load and bandwidth issues related to video conference/webcasting/livestream
Proficient with the use of Microsoft PowerPoint
Experience with troubleshooting basic level networking issues
Familiarity with Polycom’s Group Series Video conferencing solutions
Ability to diagnose system problems within our A/V integrated systems
Working knowledge of Crestron control programs, touch panels and digital signal processors
Perform routine maintenance and problem diagnosis for projectors, microphones, speakers, amplifiers, DSPs, and Displays
Solid understanding of a wide range of A/V technologies, including control systems, video conferencing, audio conferencing, cameras, microphones (wireless and handheld), projectors, and other electronics related to the role
Responsible for identifying defective or failed equipment and take ownership to resolution
Ability to work independently with general supervision
Crestron control system programming and touch panel design

Event Services Audio Visual Internship Resume Examples & Samples

Transform event space by setting up and breaking down tables, placing chairs, adjusting lights, hanging pipe and drapes and assisting in the creation of elaborate decorations for key events (ex. Spotlights, backdrops, A/V needs)
Provide standard and requested meeting room set-ups for all corporate meeting rooms
Ensure presenters are comfortable with the room set-up and technology to be used and prepare them to be successful in their presentations
Provide incredible service behind the scenes of events and answer client questions in a polite and professional manner
Follow standard set-up guidelines when assisting with off-site events
Ensure all meeting equipment is operating properly; utilize experience and knowledge of various technologies (including audio, visual, lighting, etc.) to troubleshoot and resolve issues quickly, ensuring the client’s needs are met at all times
Store Operations experience at the Customer Service Entry level
Demonstrated experience working on multiple projects with strong attention to detail
Proficiency in Windows and Microsoft Office
Living Who We Are values by caring about the well-being of every person, having high standards as a way of life, making a difference in the communities we serve, respecting and listening to others and making decisions that benefit our customers and company
Possess teamwork & diversity awareness by listening to others' points of view and recognizing and appreciating differences
Provide incredible service and gain the trust and respect of others by providing accurate information and responding to situations in a timely manner, listening carefully and acting with customers in mind
Write and speak clearly, concisely and with tact in a variety of settings using effective communication skills; demonstrating empathy and respect for others at all times
Possess data entry skills and can easily navigate between computer screens, interpret and input information correctly utilizing proper keyboard techniques, treating company and other sensitive material with professionalism and confidentiality
Experience with video, editing, camera work and audio
Scissor lift, Power jack and/or forklift certification
CPR-AED certification
Experience working in any of the following or similar positions: Audio/ Visual Specialist, Banquet Specialist, Technology Specialist
Able to problem solve, anticipating, analyzing, and identifying problems, responding quickly when situations arise and preventing problems when possible

Technician, Audio / Visual Resume Examples & Samples

Undertake complex problem solving and provide assistance to colleagues and customers ensuring they are dealt with in a pleasant, professional and timely manner
Coordinate and/or perform fixes to audio visual gear with vendors and internal teams
Perform regularly scheduled walk-through and validation of conference rooms to ensure everything works properly
Monitor all Digital Signage and report issues, provide troubleshooting assistance
Use Cisco Unified Call Manager application to manage and deploy VOIP phones
Utilize ServiceNow to document and track issues, requests and resolutions
Central point of contact for audio visual equipment incidents and service requests regarding audio visual technical issues, equipment use, its capabilities and providing training in the use of equipment and supporting software for our employees
Proficient in troubleshooting and solving A/V related issues on Windows and Mac computers, as it relates to connectivity in our conference rooms
Accountable to provide sound problem determination and resolution, document methodologies, thorough knowledge of voice/data network management, execute hardware and software installations, and performance tuning
Work with vendors and internal teams to resolve audio visual related issues that affect equipment availability as well as setting up or changing conference/collaborative rooms
Maintain current knowledge of all market-leading suite of collaboration products, solutions and services including but not limited to, Cisco, Polycom, Lifesize, Microsoft, WebEx, vBrick
Provide clear, consistent, and accurate documentation and knowledgebase articles
At least 2 years of technical experience working in a technical support environment
Experience working with audio visual gear and solutions such as Lync/Skype, WebEx, GoToAssist, Sococo, vBrick etc
Experience with troubleshooting audio visual issues
Exemplary attendance and punctuality
General experience with encoders/decoders, cameras and bridges
Experience supporting video/webcast/livestream over LAN and WAN networks
Excellent customer service skills and enthusiasm
Proficient in the use of various collaboration tools that leverage conference room AV systems such as Skype for Business, WebEx, Sococo, etc
Technical proficiency with the Windows and Mac Operating Systems
Proven ability to provide clear and consistent documentation
Demonstrated aptitude for continuous learning and innovative thinking
Experience with ServiceNow Service Desk is a plus
Strong technical problem-solving skills

100

Audio Visual Resume Examples & Samples

Able to configure technically complex Automation Systems
Expereince with creating flow diagrams, sequence of operations, network layouts, and electrical schematics as required
Understanding of design and develop panel layouts, network layouts, and wiring diagrams
Ability to understand and decipher the integration between multiple vendors using open and proprietary software (i.e. Medialon, Crestron, etc.)
Assist in the design layouts of audio and video equipment, and perform upgrades and maintenance
Knowledge of how to record and edit audio material such as movie soundtracks, using audio recording and editing equipment
Assist with daily technology operations and standard troubleshooting for NMUSA users

101

Audio Visual Supervisor Resume Examples & Samples

Responsible for the setup, operability, maintenance and troubleshooting of all AV capable rooms and the support for the Reston Town Center AV operations. Operation of the AV equipment can included, but is not limited to: video projectors (fixed and portable), DVD, VHS, DVR, TV, flat panel displays, audio (wired and wireless microphones, amplifiers, speakers, etc.), AV control/processors (wall panel, touchpanel operation), video-teleconference (ISDN/IP), web conferencing, AV switching and associated interface and infrastructure equipment
Work with the requestor of the meetings to ensure all equipment and administrative requirements are met for the participation and operation of the AV event and that all necessary requested equipment is functioning properly. Work with Facilities in setting up the seating configurations for each specific event. There may be lifting and placement of numerous chairs and tables. The amount of physical labor is determined by size of meeting
Deliver and set up AV equipment, if required, consisting of portables projectors, TV/Flat Panel/DVD/VTC carts, etc. to support the other team room and conference rooms throughout the Reston Town Center campus. He/she documents the specific delivered equipment and returns to these rooms after the meetings are completed to pick the equipment up and return it to the AV office/storeroom
Track AV disbursement, supplies and usage and communicates to his/her manager any potential problems or needs. Track projector statistics. Drafts/update equipment operability procedures/instructions for operation manual(s)
After basic troubleshoot and repair, any component/equipment replacement requirements, as AV Supervisor, will be determined and the decision will be coordinated with the AV Manager. The AV Supervisor determines if it the non-operational equipment requiring repair is under warranty, covered under a current service contract, or an out of warranty necessary repair. Other than the active warranty equipment or service contract covered equipment, any repair or replacement requirements are routed up the chain of command for replacement/repair determination and approval. The Reston Town Center AUDIO VISUAL SUPERVISOR escorts repair technicians to the equipment and may assist in the operation and troubleshoot of the suspect equipment at the various Reston location under his/her supervision control
As the AV Supervisor, they might be required to fill in at the Commonwealth Facilities (Chantilly VA) while the AV Manager is on vacation, medical leave, or other-wise absent from his duties
Supervise the AV functionality and provide AV Support for Reston area CACI Facilities will be included with these duties. This could include the troubleshooting and repair/replacement of the site AV equipment. These facilities could include the Jones Branch (Mclean VA), Isaac Newton (Reston VA), Centennial Park (Reston VA) and Sterling VA locations
Prior AV installation or troubleshooting skills

102

Audio Visual Supervisor Resume Examples & Samples

Report day to day AV operation and status of the AV team to Banquets Manager
Operating, Organizing all the Hotel AV requirements necessary for the operation in compliance with Fairmont Hotels & Resorts corporate policies & legal requirements
Ensure compliance with established procedures, offering the highest AV System standards with insuring the safety for the Guest and Colleagues
Handling the all AV operation by assisting banquets and support them with all the necessary tools and knowledge
Handling the AV staff scheduling according to the last minute requests and demands of the hotel
Arranging the duty roster, vacations and other activities for the AV\Banquets team
Schedule routine maintenance on all Hotel AV systems
Maintain up-to-date detailed knowledge and records of all AV system changes, updates, enhancements
Supporting the Banquets and Conference Services with the required AV information and AV Equipment outsourcing
Supporting by providing the information, instructions and Advice when required by the Guest for Technical issues for Meetings and Events
Record the AV revenues and AV equipment usage and AV billing
Initiate and suggest trainings based on the volume of business and Motivate Staff and drive them for improvements
Liaising with vendors when required
Motivate Staff and drive improvements
Audio
Speaker systems and Amps, Biamp methods, Triamp methods
Audio Mixers, FOH, Monitor consoles
(Knowledge in 4 Aux, 8 bus, matrix configuration, inserts, routing)
Mics: All types and kinds methods of operation
Conference Mic systems
Effect processors: compressors, Delays, limiters, feedback eliminators

103

Audio Visual / Business Services Coordinator Resume Examples & Samples

May type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using word processing software
May communicate with internal and external clients to answer questions, disseminate or explain information, take orders, and address complaints
May complete work schedules, manage calendars, and arrange appointments
May create a wide variety of template, company-sanctioned marketing materials that may include maps, advertisements, demographic reports, and executive summary brochures for in-house and client presentations using advanced desktop, graphic, and mapping software
May perform technical duties such as working with multi-media software, setting up Audio Visual equipment, initiating video conferences, or operating phones or the Internet
May perform a variety of facilities and maintenance duties such as processing work orders for maintenance, coordinating moves, taking inventory and ensuring adequate supplies, or maintaining a warehouse
May answer telephones, direct calls, and take messages
May maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
May open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
May compile, copy, sort, and file records of office activities, business transactions, and other activities
May compute, record, and proofread data and other information, such as records or reports
May review files, records, and other documents to obtain information to respond to requests
Provide high-quality audio-visual services and support in a multi-building corporate operation
Verify accuracy of equipment inventory and update as necessary
Complete work orders as necessary for any maintenance needs
Alert team to any developing concerns
Provide hands-on support and technical assistance to end-users
This includes confidently managing live events while utilizing a wide array of conference related technologies
Troubleshoot under time constraints when unexpected issues arise related to, but not limited to, technology, audio-visual, lighting, catering, temperature, security, shipping/receiving, building access, and furniture arrangements
Problem solving and multi-tasking under pressure must be performed in such a way as to retain our client’s confidence that every effort was taken on their behalf
Conduct routine inspections of all conference/meeting rooms to ensure that equipment is operational and organized
Gather necessary meeting related details, input all details into conference room booking software, verify audio-visual system readiness, deliver equipment to all conference/meeting rooms, and custom arrange room furniture tailored for each event
Ensure that services are provided in a professional manner with an emphasis on providing superior customer service

104

Audio Visual Facilities Specialist Resume Examples & Samples

Responsible for the setup, installation, maintenance and support of audio visual systems and equipment. Supported components include but not limited to: A/V rack systems, codecs, Audio Mixers, Control Systems, A/V Automation, Wiring, Amplifiers, Microphones, Projection systems, Video Cameras and other peripheral equipment. Crestron, AMX, VoIP Video and Telephony, Call Manager (CUCM), Cisco TelePresence (Acano/Tandberg/Codian), ClearOne, and WebEx CMR, Cisco TCS, Cisco Unified Communications products, Epiphan, Vbrick, Meeting Room Manager, ALEX, Webex, Meeting 2.0, Cisco Jabber, Spark
Staff and operate the Audio Visual, video conference and computing equipment for classes and special events, including set up, configuration, recording and testing lecture captures; class and event scheduling
Assists and provides one-on-one instructions/training/guidance to clients regarding proper usage and operation of AV equipment and monitor equipment operation at appropriate intervals
Review daily event schedules and coordinate accordingly
Set-up and perform complex troubleshooting for all AV/projection/lighting/conferencing equipment, devices, and systems, when needed
Perform diagnostic checks on audio visual related equipment. Independently ensure all AV equipment is fully operational, repair or clean equipment when necessary and break-down, remove, and secure equipment when not in use
Use judgment based on technical expertise while troubleshooting and performing diagnostic checks and independently implements solutions
Point person for escalated issues from other Media Techs
Handle student lecture capture and uploads
Demonstrate an ability to communicate technical terms, MCIT policies, and difficult messages to end users in a service oriented fashion
Responsible for creation and maintenance of written documentation on problem solutions, tool configurations and end user documentation
Monitor the assigned desktop queue(s) in the Front Range ticket system. Log real time written journal entries documenting actions taken on all ticket requests. Close tickets within established service levels
Be compliant with all responsibilities and administrative tasks: Innotas, timely journal entries, use of standard email templates, etc
Perform newly built or refreshed room check-outs by going through checklist troubleshooting and reporting room issues with functionality. Work closely with the Unified Communications, and Infrastructure Collaboration teams on new rollouts, refreshes, etc. to ensure proper support hand off

105

Audio Visual Instructional Support Technician Resume Examples & Samples

Provides audio/visual and Educational Technology services as requested
Schedules and maintains classroom presentation equipment
Supervises the work of part-time student workers including training and shift scheduling
Maintains an inventory of A/V equipment, performs maintenance and or schedules repairs and replacements
Provides video recording and trains student workers in providing this service
Assist in editing and distribution of recorded events
Maintains the university video conferencing equipment and provides end user training. Including room endpoints, desktop software, and mobile devices
Leads the technical production of on campus events and conferences
Other related responsibilities as assigned
Knowledge of audio visual equipment use and proper maintenance
Knowledge and experience in A/V integration, installation, and industry standards
Able to work independently and maintain a schedule with limited supervision
Able to deal with stressful situations in a professional manner
Excellent communication skills both oral and written
Able to work evenings and weekends as needed for events
Knowledge of Extron control systems and video processing standards
Experience with Polycom or comparable video conferencing systems

106

Engineer, Audio Visual Systems Resume Examples & Samples

At least five (5) years related work experience in Casino, Hospitality and/or Entertainment industry or other high-volume complex work environment with a focus on audio, video and lighting systems support
Well-versed and able to program in BSS London, System, and Audio Architect
Knowledge of two or more of the following systems and equipment: BSS Soundweb, Four Winds, Control4, Crestron, Lutron Homeworks
Experience designing, installing or supporting permanently installed audio, video, HVAC, and lighting systems
Understanding of digital and analog signal distribution systems
IT knowledge and networking experience
Experience with complex control system integration, programming, and troubleshooting using multiple communication protocols
Experience with audio, live audio, visual, lighting, and integration equipment
Ensure dependability by arriving to work area on time & adhere to all attendance and other departmental policies & procedures
Present a neat & well-groomed, professional appearance
Customer service oriented, and a proven team player, with the ability to create documentation, train resources as required, and communicate clearly
Minimum high school diploma or equivalent

107

Audio Visual Event Technician Resume Examples & Samples

Knowledge of Windows/Macintosh operating systems and peripheral installation preferred
Knowledge of PC networking preferred. Knowledge of audio/visual cabling and equipment preferred
Must possess mobility to walk around campus and work in a regular office setting, strong verbal communication over phones, strength to move objects weighing up to 50 pounds, and valid US driver's license to operate vans and carts as needed

108

Audio Visual Design Engineer Resume Examples & Samples

Defining global AV standards for conference rooms, collaboration areas, auditoriums, offices, and event spaces
Leading complex AV projects from inception to stakeholder design acceptance; including narrative-based design briefs, studies, sketches, and decision matrices
Performing research on AV market and technology trends, collaboration with stakeholders, and coordination with vendors and integrators
Assessing stakeholder needs, performing AV systems designs, and preparing design documentation
Creating bill of materials, cut sheets, and budgetary estimates
Ability to work overtime and irregular hours as needed
Excellent verbal, presentation and written communication skills
Strong organizational and analytical skills
10% travel may be required depending on individual assignment
5 years of AV infrastructure design and installation experience
Experience configuring video transport platforms; Crestron, AMX, Extron, HDBaseT, Multicast, AV over IP
Experience configuring video conferencing platforms; Cisco, Polycom, Lifesize, Lync
Experience configuring digital signal processing (DSP) platforms; Biamp, BSS Audio, Clear-One
InfoComm Certified Technology Specialist (CTS) or CTS-Installation (CTS-I) certification
Experience in Revit MEP, AutoCAD, and BluBeam as well as delivering technology consulting projects in BIM a plus
InfoComm CTS-Design (CTS-D) certification

109

Mgr-audio Visual Resume Examples & Samples

High school diploma or GED; 4 years experience in the audio-visual operations or related professional area; technical training in audio/video/lighting equipment
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
Analyzes information and evaluates results to choose the best solution and solve problems
Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information
Demonstrates knowledge of job-relevant issues, products, systems, and processes
Develops specific goals and plans to prioritize, organize, and accomplish your work
Encourages and building mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures

110

Audio Visual Administrator Resume Examples & Samples

Provide technical support for the following types of systems
Audio (Program and Speech, DSP based systems)
Projection and Display Devices
Control Systems
Audio and Video Teleconferencing
Digital Signage Systems
Video Wall Display Systems
RF Systems
Remote Monitoring
Unified Communications
Internal IT & AV Technologies and Infrastructure
PC’s – MAC & Windows OS
Work with manufacturers and vendors to develop relationships related to equipment servicing (technical support, securing return authorizations, etc)
Maintain tickets by assigned status; updates/follow-up required within specified SLA urgency
Manage calendar assignments and coordinate with Field Service Techs daily
Work with Parts/Ticket coordinators to ensure timely coordination of part installs
Assemble reports/paperwork as required for recording customer interactions
Provide a high level of customer support
Develop an on-going customer relationship, resulting in future loyalty
Troubleshoot system issues to determine resolutions and appropriate usage
Provide operational/VTC support for meetings as required
5 years’ experience with audio-visual, corporate video, and/or IT related systems
3 years’ experience in managing AV technicians and projects with audio-visual, corporate video, and/or IT related systems
Knowledge of computers and computer applications
A/V Equipment Knowledge
Unified Communications and Telepresence Systems Knowledge
Working knowledge of Microsoft applications (Office 2010 and 2013) and OS (Mac, Windows 7 and Windows 8.1)
Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form
Occasionally require to lift 30 plus lb
Occasionally required to stand, walk and reach with arms and hands
Must be efficient at multi-tasking and able to work in stressful situations

111

Audio Visual IT Engineer Resume Examples & Samples

Develop and/or review AV designs for various collaboration spaces
Testing, troubleshooting and resolving issues for AV and related IT products and solutions
Interact with external parties such as AV integrators and manufacturers to influence product roadmaps and designs
Internal project and business customer consulting for AV products and solutions
Evaluate various AV related products for usability, security and implementation
Execute change management to AV or IT components on a global scale
Develop and maintain AV related configuration and design documentation
Keep abreast of new developments in AV industry and identify potential solutions that can further enhance collaborative benefits for ExxonMobil
Continually evaluate AV solutions deployed at ExxonMobil to enhance usability and performance
Monitor component performance & processing capacity of IT based services (Fusion, Polycom Video Conferencing, Appspace)
Crestron Fusion, various Crestron products and Crestron control programming
Video Conferencing infrastructure - Polycom DMA, RPAD,
Resource Manager and CSS
Video Conferencing Endpoints – Polycom GroupSeries, HDX, Cisco C90 and Skype for Business room solutions
Conference room phone technologies: Polycom Trio, Sound Structure and CX5500
Digital Signal Processors (DSP) and other audio equipment
3D, ultra-high resolution displays, windowing systems and CAVE technology
Digital Signage – AppSpace, Cisco and BrightSign DMPs,
Various display technologies (flat panel, projector, video walls, interactive, etc.)
Wireless content sharing technologies: Barco ClickShare and AppleTV
Basic understanding and ability to troubleshoot network infrastructure, DNS, multicasting, streaming protocols and Active Directory issues
Basic understanding and ability to troubleshoot windows based servers, storage and SQL database related issues
Professional demeanor and good people skills including the ability to interact well with customers, office personnel, field technicians, engineers, sales, vendors, and high level managers
Technical writing and user centered design skills
Ability to translate business requirements to collaboration solutions
Ability to help train less experienced team members in proper industry standards
Self‐sufficient, self‐motivated, organized, reliable and punctual

112

Audio Visual Suport Technician Resume Examples & Samples

Setup and breakdown of large meeting events onsite
Make daily rounds to all conference rooms to ensure equipment is operational
Work closely with the Hospitality manager for events scheduled each day
Assist clients with basic room connectivity setups
Train office staff how to properly use conference room AV systems
Ability to interface with Senior Level personnel and Executives
Manage conference room and event inventory
Escalate outages and issues to IT Manager
Own issues until fully resolved
Work with AV vendor to facilitate repairs that require escalated support
Provide End User support for Macs and PCs when AV support is not needed
Research and suggest new technologies that can improve the AV options available

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