Assurance Manager Resume Samples

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C VonRueden

Clotilde

VonRueden

85891 Dayana Stravenue

Los Angeles

+1 (555) 646 6750

85891 Dayana Stravenue

Los Angeles

Phone

p +1 (555) 646 6750

Experience Experience

Detroit, MI

Assurance Manager

Detroit, MI

Keeling-Parisian

Detroit, MI

Assurance Manager

Develop internal relationships across the EMEIA FAAS network and work with other service lines in providing an integrated service delivery
Delegate work successfully. Conduct timely performance reviews and provide performance feedback/training. Lead by example
Conduct timely performance reviews and provide performance feedback/training
Assist with business development opportunities and help team achieve development goals
Effectively manage Firm resources as they relate to the economics of job performance, including management of budgets and bill process
Develops and strengthens long-term relationships with senior client management, manages client expectations, and ensures client satisfaction
Develop and maintain productive working relationships with audit clients/management

Detroit, MI

Revenue Assurance Manager

Detroit, MI

Baumbach-Bailey

Detroit, MI

Revenue Assurance Manager

Research and verification of concert / radio festival dates on artists’ social media as well as industry related websites
Develop touring reports with expected revenue projections
Maintain log of all relevant conversations with management
Research (internal) as related to actual amounts owed in context of artist agreements
Consolidation and organization of these dates as well as the organization of payment info, amounts, etc
Issuance of invoices and tracking of payments with Accounting
Manage billing process for ancillary revenue streams (Collections for Licensing, Synch, Touring, New Business deals, etc)

present

Chicago, IL

Service Assurance Manager

Chicago, IL

Kertzmann and Sons

present

Chicago, IL

Service Assurance Manager

present

Building PMO and establishing governance on large scale sensitive programs
Promoting and facilitating continuous improvement of service provision
Establishing effective service reporting in collaboration with the Service Managers
Establishing the service catalogue in collaboration with the Service Managers and managing the governance for any changes
Owning and issuing all internal and external post incident response communications
Provide SLA and reporting reviews to customers
Ensuring services are compliant with company policies and service definitions

Education Education

Bachelor’s Degree in Accounting

Howard University

Bachelor’s Degree in Accounting

Skills Skills

Knowledge or experience in quality assurance, quality control and quality oversight activities
Expand technical and professional knowledge through greater exposure to new client situations, regular self-study and formal training opportunities
Able to be responsible for engagement profitability including billings and collections
Proficiency in Arabic language skills are highly desirable
Strong attention to detail
Knowledge of Power and Utilities and/or Renewable Energy
Solid project management and organizational skills with a demonstrated ability to multi-task
Very strong knowledge around assurance
Solid organizational skills with a demonstrated ability to multi-task
Strong knowledge of operational risk methodologies

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Assurance Manager Resume Examples & Samples

At least 3 years' experience in a sustainability position with greenhouse gas, Corporate Social Responsibility (CSR) verification, and/or CSR reporting advisory experience for a public accounting firm or a consulting practice; or particular business/industry experience to meet special needs
Experience with environmental footprinting, lifecycle analysis, sustainable supply chain planning and/or carbon markets is a plus
Ability to take a pragmatic approach to issues that underpin client relationships, while demonstrating and living Ernst & Young's values
Willingness and ability to travel, as necessary

Tech Delivery Change Assurance Manager Resume Examples & Samples

Champion the use of Release Management technical standards, procedures and best practice
Lead the cluster through the transition as the Change and Release Process moves towards ITIL 3 alignment
Proactively identify opportunities for toolset and process training (e.g. new users; new projects etc.)
Proactively solicit feedback on all aspects of the Change Assurance Process from stakeholders. Define, evaluate and implement improvements
Arrange and run feedback forums with process users and governance functions (e.g. GISD Risk, Audit, Quality Assurance, Global Testing Services etc.)
Proactively develop productive working relationships with other related functions (e.g. Configuration and Asset Management, Incident, Problem, etc.)
Be responsible for own learning and development
Coach and develop the skills of other staff, supporting them in their development, to ensure the team is effectively positioned to meet demands
Support the work of members of the management team as appropriate
Support audit preparation and field work as necessary

Service Assurance Manager Resume Examples & Samples

Relationship management - maintain strong and productive relationships with the IT outsource partner and other suppliers to ensure that service performance is effectively managed and monitored, and issues are dealt with promptly and in line with contractual obligations
Process management / improvement - serve as an ITIL expert in the analysis / development of existing processes, procedures and methods to promote effective business and systems operations through standardisation, simplification and improvement
Continual Service Improvement – identify and directly manage or oversee improvements to process, service and the customer experience
Major Incident Management - be responsible for the oversight and management of all Major Technical Incidents (MTI) to ensure their prompt resolution and this will involve coordinating separate technical teams, structuring investigations and working with the respective business areas to ensure accurate and timely information is disseminated to senior stakeholders and end-users
People management - Work alongside fellow Service Assurance Managers, you will manage the performance and set the direction and priorities for your staff; assign clear accountabilities and performance expectations; review performance and address underperformance when needed. Lead the staff appraisal process effectively

Assurance Manager Resume Examples & Samples

Providing guidance and operational support to audit teams in the implementation of new and/or enhanced audit tools
Preparing and updating internal audit guidance and reporting manuals
Assisting Professional Practice Directors and engagement teams on consultations related to PCAOB standards and application of EY audit tools

Assurance Manager Resume Examples & Samples

Providing assistance with the triennial peer review
Preparing and reviewing the analysis and findings and develop communications regarding the results of the inspection activities
Helping to identify course modifications and/ or additional training needs
Seasonal Travel

Assurance Manager Resume Examples & Samples

Be responsible for participating and/or managing FAAS engagements
Work with other service lines in providing an integrated service delivery
Monitor the FAAS engagement team's performance against the budget, and alter if necessary
Identify and communicate relevant trends, developments and key performance drivers relevant to the client
Participate in sales of new FAAS work
At least 4 years of experience working as an auditor for a public accounting firm and particular business/industry experience to meet special needs

Assurance Manager Resume Examples & Samples

Works with the Accounting Content Leader and Audit Specialist to determine publication priorities for accounting - and SEC- related content
Assists team leaders in identifying content changes related to EY interpretive guidance in our accounting research tool and in updating the content as needed
Coordinates revisions with the Professional Practice - Accounting and SEC teams and the Audit Content team
Maintains primary responsibility for the organization and administration of the master and archive versions of forms and templates and our accounting and SEC guidance
Reviews the content distributed in our research tool and the archiving of this content on a weekly basis
Assists in review of content updates
Develops draft version of monthly checklist updates
Provides special project support for team leaders
Assists the Quality and Regulatory Matters group, inspection teams, regulators and the General Counsel’s Office in obtaining information for inspection and/or litigation purposes
Maintains the procedures manual for the Accounting Content Team
Strong technical knowledge of US GAAP

Assurance Manager Resume Examples & Samples

Identifies content changes, including determining that consistency changes have been made where appropriate and that all relevant guidance and Audit Topic pages and have been updated
Reviews the content distributed in our research tool and archiving of content on a weekly basis
Where appropriate, addresses questions from the field on audit and reporting content
Identifies improvements in our processes
Strong technical knowledge of AICPA and PCAOB standards

Assurance Manager Professional Practice SEC Matters Resume Examples & Samples

Publishing thought leadership for new and emerging SEC rules and reporting matters
Developing the firm’s comment letters on proposed SEC rules and regulations
Ability and comfort in researching accounting and auditing inquiries and analyzing emerging issues relating to accounting standards and industry practices

Assurance Manager Health Care Resume Examples & Samples

Understand the audit client's industry and recognize key performance drivers, business trends, and emerging technical and industry developments
Conduct timely performance reviews and provide performance feedback/training
A bachelor's degree an approximately 5 years of related work experience; or a graduate degree and approximately 4 years of related work experience, preferrably in the provider care, medical devices or pharmaceuticals industry

Service Assurance Manager Resume Examples & Samples

Governance
Assist the SMO Manager in developing the SMO vision and mission statements
Ensure CSIP activities within the Service Assurance function and wider department take place, are measureable and quantifiable
Accountable for all Service Assurance activities
To Provide data and reporting of KPI’s and trends to IT department and others in ad-hoc, weekly, monthly and as needed
PO review and approval/budgeting responsibility
Keep confidential all applicant, client, and verification and company proprietary information

Risk Framework & Assurance Manager Resume Examples & Samples

Lead Global and Americas region projects and initiatives. Represent Operations on certain risk and control matters directly with senior management and at the Committee and Working Group levels
Positively drive the design and development of the risk and control framework within Operations, with appropriate alignment to the Target Operating Model and bank-wide standards
Provide Risk Expertise and Structured Thinking to Ad-hoc projects and Tasks such as revised role of Shared Services in Second Line of Defense; Implementation of refreshed Operational Risk Framework; designing and implementing risk assessments; analyzing data and reporting to senior management
Partner with responsible line managers in region to ensure compliance with the global regulatory reporting framework. Activities include to assist with on-boarding new reports; challenge existing report governance, understanding and handshakes with upstream data providers, and help with materials for relevant regional regulatory committees as needed
Lead and perform Ad-hoc assurance / deep-dive reviews with a risk based approach, covering hot topics and in response to high risk areas or important themes. The candidate needs to be able to self-manage reviews from planning to completion / reporting
Drive improved risk awareness and culture through targeted training and communications, leveraging existing materials and enhancing through limited investment as needed. Use mandatory training release cycles to ensure key topics are covered timely. Supplement with innovative ways to help risk understanding
Develop deep partnerships with other functions in Operations Control and Regulatory and across the Bank (e.g. FA, IA, ORM, LCD) to ensure consistency, fit for purpose and to drive positive cultural change. Act as an SME group in relation to Operational Risk management

Assurance Manager Professional Practice Audit Risk Analytics Resume Examples & Samples

Use knowledge of internal data and public filings to suggest new sources of information to consider to help improve datasets
Gain an understanding the team’s processes, information in datasets and make recommendations accordingly
Apply process and technology enablement knowledge to analyses and problem solving
At least 6 years of external audit experience (including at least one year as a manager) at a nationally recognized public accounting firm
Technical knowledge of US GAAP and PCAOB standards

Life Assurance Manager Resume Examples & Samples

Managing the day to day service provision, including all SLA agreements
Implementation on process improvements and directing any changes as required to administration of the book
Overseeing the complaints handling and escalation process

Is Assurance Manager Resume Examples & Samples

Minimum of 5 years of experience of information systems and operational auditing experience
Prior experience performing general and application control reviews
Prior experience performing SAS70

Assurance Manager Core Audit Resume Examples & Samples

Interviews with key client contacts throughout the delivery process
Managing the personal and professional training and development of your team
Experience of working with IFRS and UK GAAP
The ability to contribute to new initiatives, whether building relationships with target clients or other business development activities
A reasonable degree of flexibility in relation to travel will be expected to serve the needs of our client base

IT Audit & Controls Assurance Manager Resume Examples & Samples

Provide assurance that controls are in place prior to a client’s major systems going live
Provide assurance that a client’s processes are providing reliable reports
Work on a structured recovery after a client’s systems breakdown
Create a risk management framework that identifies risk facing a client
Conduct an independent report on controls that can be used by third parties
Coach and supervise junior colleagues on assignments
ACA and/or Certified Information Systems Auditor (CISA) qualification, or equivalent
Experience in managing junior colleagues
Project management and analytical skills

Mid Tier Performance Assurance Manager Mid Tier Resume Examples & Samples

Understanding complex client processes to develop non-audit assurance solutions to meet client needs and issues
Working with and managing expectations of client stakeholders across a number of functions within our clients
Identifying and developing opportunities for new non-audit assurance business
Experience providing assurance against formal methodologies and standards such as ISAE3000, ISAE3402, SSAE16, AAF01/06, etc
Experience in performing assurance / audit work either as an external auditor, internal auditor, or through controls reviews / initiatives
Strong project management and coaching skills
Well-developed listening and questioning techniques
Experience of reporting against other assurance standards e.g. ISAE3410 for assurance engagements on greenhouse gas statements
Experience of developing new business in a professional services firm or the credibility and drive to do so
Team player with the ability to motivate, manage and inspire internal teams

Mid Tier Risk Assurance Technology Assurance Manager Resume Examples & Samples

Working directly with a broad range of clients (audit and non-audit), across a number of different sectors to deliver both assurance and advisory engagements including internal and external audit support assignments
Managing project teams to deliver solutions including scoping, testing, and reporting against non-audit assurance standards
Enhancing client controls environments, including developing integrated risk and control frameworks and building remediation plans for key client issues
Experience in complex ERP environments including Oracle, SAP or MS Dynamics
Understanding of Internal Control Frameworks e.g. COSO and end to end processes
Awareness of common project governance methodologies and the risks of project based delivery, e.g. PRINCE 2, PMP, MSP
Experience in delivering internal audit and advisory assignments
Focused and initiative driven (required to maximise growth potential) with an ability to build strong relationships with clients and with PwC teams
A proactive approach to problem solving and delivering client solutions whilst demonstrating integrity and courage to challenge the status quo
Able to work autonomously without the need for day to day direct management
Experience of leading engagement teams and of developing junior members of staff
Experience in auditing financial and operational controls within a wide range of business processes
ACA (or equivalent) fully or part qualified or CIMA qualified; and/or
Knowledge of other ERP solutions
Experience of third party reporting standards such as ISAE 3000, ISAE 3402, SSAE 16
Experience in evaluating and performing risk assessments at a task and organisation level

Programme Assurance Manager Resume Examples & Samples

Managing the delivery of relevant engagements
Building long-term relationships with key individuals/ clients
Raising the teams profile externally by expanding the network, including with external bodies
Managing the work pipeline and resource requirements of the team
Managing junior members of the team on assignments and take an active role in coaching and running team training courses
Email job

Financial Accounting Advisory Commodities Assurance Manager Resume Examples & Samples

Technical knowledge and significant experience delivering audit within the metals and mining, oil and gas or energy sectors
The delivery of assurance or advisory services to commodity trading businesses
Proven experience of relationship building with internal teams through leadership and external client management

Brand Assurance Manager Resume Examples & Samples

Works with BA Director to manage and maintain an effective, efficient and flexible workflow process, provide customer services to our licensees, which is required to manage the timeline demands of Licensee submissions and projects. Maintains a day-to-day relationship with all assigned licensees and Account Executives to ensure that BA procedures are understood and a smooth working approval process is in place. Maintains a working knowledge of all category areas and properties, as well as assigned Licensee product lines so that there is effective back-up at any time when needed
Applies independent thinking and problem solving, along with the knowledge of Warner Bros. Consumer Products policies and procedures, and licensees’ processes and limitations to arrive at alternative solutions which benefit the licensee and continue to protect the Company legally
Protects trademarks/copyrights and obtains all necessary third party approvals from Senior Management, Sister Divisions, Legal, Talent, internal WBCP Divisions, and other third parties
Participates in regular staff meetings and all pertinent interdepartmental and licensee meetings
Provides Upper Manager with necessary data and statistics to ensure that other departments have accurate and auditable records on which to base royalty payments
Other related tasks as necessary
Proven track record in Brand Assurance or equivalent job experience. Retail, merchandising, art development, or overseas manufacturing/sourcing experience is beneficial
Independent and pro-active thinking
Strong knowledge of Windows, Microsoft Word and Excel required
Proficient typing skills required approximately 55 wpm
Must have the ability to learn the various properties and distinguish different styles of art from others in order to accurately process submissions
Must be able to properly sift through information and prioritize workload
Must be detail oriented and possess excellent organizational abilities
Must have the ability to acquire and work with knowledge of copyrights and trademarks for use in product approvals
Must be able to work independently
Must be able to communicate effectively and tactfully with all levels of personnel, inside and outside of the organization
Must be able to work in a fast paced environment and prioritize work effectively
Knowledge of media production a plus
Other language skills a plus

Assurance Manager Resume Examples & Samples

Be responsible for participating in and/or managing FAAS engagements
Collaborate with the executive director, senior manager and client to determine a FAAS strategy that appropriately addresses risk and manages client expectations relating to deliverables
Ensure work is delivered timely and in compliance with regulatory requirements and in accordance with the FAAS service delivery framework
Develop internal relationships across the EMEIA FAAS network and work with other service lines in providing an integrated service delivery
Participate in business development initiatives and sales of new FAAS work
When required, manage the delivery of assurance engagements by defining the audit strategy in consultation with the senior manager/partner, coach and develop team members and execute audit engagements in compliance with Ernst & Young's policies and protocols
Contribute to the maintenance of an educational program across Assurance to continually develop personal skills of staff
Identify FAAS development opportunities and training needs across the Assurance practice for high performing Managers and Seniors
Degree in accounting or equivalent
At least 5 to 6 years of experience working as an auditor for a large accounting firm and particular FSIindustry experience to meet special needs
Qualified Chartered Accountant (ACCA) is an advantage
Analytical mindset and strong technical accounting skills in IFRS and local GAAP
Strong written and verbal communication, presentation, client service and technical writing skills in English and Hungarian
Strong business acumen and proven track record of managing a diverse client portfolio
Deep understanding of the FSI industry and marketplace
A team player with excellent interpersonal skills
Ability and comfort level in researching client inquiries and emerging issues, including regulations, industry practices and new technologies
Confident, independent and adaptable

Financial Services IT Assurance Manager Resume Examples & Samples

You will conduct performance reviews and contribute to performance feedback for staff
Manage, coach and support associate team members on your assignments
Understand and follow workplace policies and procedures
Financial audit IT integration
IT internal audit
Third party reporting, e.g. SAS 70
IT risk and control
Experience Implementing Core Banking Solutions
Experience with one or more of the following Core Banking Applications - Temenos T24, OPICS / OPICS Plus, Misys Equation

IT Assurance Manager Resume Examples & Samples

5+ years of Information Systems and Operational Auditing experience
Previous Supervisory experience
Experience working within a public accounting and internal auditing environment
Experience performing SAS70

Financial Services Office Assurance Manager Banking & Capital Markets Resume Examples & Samples

Approximately 4 years of experience working as an auditor for a public accounting firm
Deep experience serving clients in the banking/capital markets industry groups which may include retail, commercial, or investment banks, broker/dealers, or similar institutions
An active US CPA certification or foreign equivalent (Chartered Accountant or Chartered Certified Accountant)

Consumer Pricing Assurance Manager Resume Examples & Samples

Reporting to the Consumer Pricing Leader, this role has primary responsibility to ensure compliance and regulatory expectations are met for the COE
Ensure that we comply with laws, regulations and legislation related to Regulation Z, and AA, Fair Lending and UDAAP
Develop and implement surveillance and monitoring routines that provide insights to the business
Drive effective identification and management of compliance risks, provide solutions, and assist with resolution
Ensure significant risks are promptly escalated to the appropriate level through the prescribed
Embed into the business effective tools, systems and controls for analyzing and monitoring regulatory risks (e.g
Develop training and education of CTCs (Critical to compliance) requirements
Establish effective relationships with cross-functional operational areas that influence compliance of Pricing owned CTCs
Evaluate wing to wing processes and ensure compliance, creating & documenting playbooks for the Consumer Pricing community
Identify opportunities to streamline and make overall processes as efficient as possible
Partner with key functions within SYF: Legal, Compliance, Operational Risk, Internal Audit, Internal Control and IT
Partner with the Operations team on Consumer concerns including escalated calls and complaints related to Pricing
The team ensures effective assessments of compliance against CTCs, Policy, Procedures and Process Maps as well as being responsible for ensuring the resolution of process defects and recommending process improvements
Bachelor's Degree in Finance or related business field and 3+ years financial service/ compliance experience OR in lieu of degree, 6+ years equivalent experience
1+ year experience with legislation, regulations, and policies within financial services environment
Demonstrated experience working across a matrixed organization
Work experience that clearly demonstrates strong initiative and ability to succeed
Experience operating in a heavily regulated-compliance environment
FDR knowledge
Excellent team and leadership skills
Proven ability to work cross functionally
Facilitation and problem solving
Project Management and process improvement experience
Team player in fast-paced, high-energy environment
Goal oriented, self-motivated

Compliance Assurance Manager Resume Examples & Samples

Carrying out assurance reviews of European FCC/RC functions in accordance with the planned review schedule
Instructing and directing other members of the team to identify adverse trends, poor controls and systemic risks and decision making
Drafting and issuing reports of each functional review
Recording and tracking the implementation of review recommendations
Producing MI in relation to the reviews undertaken
Compliance professional with experience of working in an assurance and monitoring role
Background within controls and control testing, either in audit or other control functions
Extensive knowledge of conduct of business risk
Strong understanding of GSM and FIM requirements
Ability to communicate effectively with SMEs and other senior stakeholders
Ability to manage conflicting priorities effectively and proven ability to meet challenging deadlines
The successful applicant will be required to travel across the region approximately 1 out of 6 weeks*

Assurance Manager Analytics Delivery Lead Resume Examples & Samples

Create work papers that document the engagement procedures performed in a concise and organized manner
Provide on-the-job training to analyst team for data analysis methodology, software tools, project management, and interpersonal skills
Work with analytics delivery teams both onshore and offshore (e.g. GTH) to efficiently and effectively deliver high quality work products to clients
Stay informed of analytics solutions, auditing and accounting standards that affect business processes analyzed, and apply analytics approach with expected level of assistance and supervision
Comply with firm policies and guidelines, AICPA Code of Professional Conduct, and other professional standards
Work with clients and audit teams to create a repeatable analytics delivery process to extract data from frequently used financial systems
A degree in computer science, information systems, business, accounting, finance, or related field
Strong communication and interpersonal skills needed to serve on engagements

Execution Assurance Manager Resume Examples & Samples

Responsible to provide consulting, coaching, training and support to Project and Program Managers
Provides information and processes to assist executives in overseeing the portfolio of projects
Proactively identify issues, risks and roadblocks that would impede the successful execution of projects/programs
Identify potential process improvement opportunities and participate in the process development
Provide Project Managers with consulting and coaching on Project Governance and RBC Project Management processes and best practices
Plan, schedule, and conduct training sessions for Project Managers and Sr. Program Managers on Project Management process and Project Management best practices
Assist Project Managers in tailoring & creating appropriate detailed project plans including; internal /external dependencies, durations, and resources
Analyze and summarize project / program status for the program executives
Provide documented findings to Program Management weekly and monthly (includes EA findings/status/issues/ risks/ QA/root cause)
Review weekly status reports looking for oddities, trends, potential slippage and status rationale
Provide detailed Quality Control feedback to Program Management on a weekly basis
Review critical issues weekly looking for impact analysis, ageing and trends
Review change requests weekly, compiling root cause analysis and look for opportunities to improve, quality, due diligence and impact assessments
Complete forward risk management following up on program/project issues and facilitating pro-active risk management with project managers
Complete root cause analysis on Program/Project issues and share findings with Program Management
Project intervention as required to ensure acceptable project risk levels and increase likelihood of success
Enhances and develops project team members' capability around project management leadership and discipline
Exhibits conceptual thinking, actively contributing to the enhancement of existing processes and the implementation of new ideas
Liaise with other teams as required and lead PMSS efforts to ensure Program financials are reconciled throughout the duration of that program
Strong background working in a process oriented environment
Ability to liaise with many different areas of business and build collaborative partnerships
Good RBC Organizational awareness required to assist in interpretation and analysis of status reports, issues, change requests, etc
Conceptual thinking, analytical thinking, and problem-solving skills required to identify issues and trends in program/project management and governance, and to recommend improvements
Excellent communication and listening skills required to facilitate interactions at all levels and across diverse functions (spanning both the business and information technology.)
Superlative attention to detail required, auditing for quality and completeness
Ability to write clearly and concisely, for example to create and maintain training and user guides
Excellent planning and organizational skills required to function with a minimum of supervision and within high-pressure deadlines
Ability to manage multiple priorities and projects

Assurance Manager Resume Examples & Samples

Strong technical knowledge in the ecommerce and media / entertainment industry
Global 360 experience
Strong client relationship skills
Ability to work in large teams with strong leadership skills of various staff and seniors

Cyber Threat & Assurance Manager Resume Examples & Samples

Performing Application Assessments to determine applicable threats, vulnerabilities and weaknesses along with highlighting control improvement opportunities. Targets of Evaluation will include applications and infrastructure
Performing Tactical Cyber Reviews of technologies and capabilities prioritized through our Threat Profiling activities
Assisting with the review of Key Control Procedures in-line with the evolving threat profile
Supporting the delivery of Cyber security projects and programs through Subject Matter Expertise in the following domains: Application Security, Vulnerability Management, Network and Host Cyber Defense
Participating in defining requirements for security testing and Red Team / Blue Team activities
Evaluating and recommending new and emerging security products and technologies
Staying abreast of industry trends in application, network and cyber security, and developments in the cyber threat landscape
Performing post incident review to determine root causes and opportunities to improve effectiveness of intelligence, detection, triage, IR&M and remediation
Must have an in depth cyber security background with a thorough knowledge of application vulnerabilities and attack patterns, operating systems and COTS product security baselines and network security including TCP/IP
Significant experience with evolving state-of-the-art cyber security technologies and approaches
Experience with information system auditing including computer security reviews, control selection, and evaluation of systems using a risk based approach
Direct experience or familiarity with penetration testing techniques and cyber attack methods
Strong interpersonal and communication skills, plus the ability to achieve goals through influence, collaboration, and cooperation
Demonstrated ability to work effectively with all levels of and organization from executives to technology specialists
Integrity and high standards of personal and professional conduct
A bachelor’s degree or equivalent experience is required
5+ years of experience in cyber security
Information security certifications (such as CISSP, CSSLP, CREST, CHECK, CLAS, SANS or related certifications) would be preferred

Assurance Manager Resume Examples & Samples

5+ years of prior work experience servicing Commercial Businesses
Previous experience with Financial Statement Preparation, GAAP, GAAS, and Internal Controls
Prior Supervisory experience
Microsoft Office/Suite proficient (Excel, PowerPoint, Word, etc.)

Assurance Manager Resume Examples & Samples

A minimum of 5 years of related work experience or a graduate degree and 4 years of related work experience
Prior audit experience with US public companies preferred
Advanced written and verbal communications skills

Business Operations & Assurance Manager Resume Examples & Samples

Develops processes and procedures to drive operational efficiencies, assist in development, and meeting of, departmental budget
Provide research and analytics to the business to identify potential trends , anomalies, risks and opportunities for improvement making suggested recommendations on areas where we can improve financial or operational performance
Creates and effectively execute plans to address revenue leakage
Recommends process improvements to close operational and control gaps
Analyzes actions initiated or proposed in response to audit recommendations. Monitors the completion of corrective actions and, as necessary, advises management of non-compliance
Create and maintain effective relationships across entities, functions, regions, Divisions and Cable Headquarters
Strong presentations skills, both verbal and written
Consistent exercise of independent judgement and discretion in matters of significance
Ability to manage multi projects and tasks simultaneously
Analyzes actual results against expected performance and communicates areas for improvement
Develops, evaluates, and implements performance metrics for functions supervised. Measures and analyzes actual performance and makes recommendations for improving profitability where needed
Reviews and analyzes forecasts and recommends changes when appropriate. Updates forecasts for new developments to provide management with a current perspective of the business
Provides training and education to Supervisors, exempt, and non-exempt employees on metrics and tools to improve financial performance
Collaborates with other operational departments such as Tech Ops, Construction, Business Services to ensure resources are available to support their daily needs and special projects
Hires, trains, evaluates, coaches and counsels staff

Assurance Manager Resume Examples & Samples

Current or recent CPA firm audit experience
Possess proven solid verbal and written communication skills
Possess executive presence
Able to resolve complex accounting issues
Experience in the use of various assurance applications and research tools as is appropriate for this level
Knowledge of Microsoft Office Products, including Windows, Word, Excel, and PowerPoint

Service Assurance Manager Resume Examples & Samples

Provide leadership and direction to a team of unionized CEP - Technicians and Associates who act as the customer’s single point of accountability for all their Service Assurance needs. The leader is ultimately responsible to manage a 7/24/365 team of unionized CEP workforce
Accountable for the overall management of performance, workload and scheduling for the Service Desk
Provide leadership and coaching to the staff
Involved in employee selection, career development, succession planning and periodic training. Includes being accountable for additional cross-training and the introduction of new deals and/or technologies
Manage presence at work, medical, scheduling, payroll and vacation planning as well as general employee concerns
Foster an environment where employees look forward to coming to work each day, enjoy the challenges and work as a team
Mobilize the team to execute on our strategic imperatives by clearly defining the operational plan
Achieve business and organization goals, visions and objectives. Evolve the role and accountabilities of various functions within the service desk to meet business requirements
Analyze, report and provide recommendations and develop strategies on how to improve customer service quality while optimizing productivity
Maintain a high level of knowledge of the service assurance business processes and is accountable to enhance the customer’s service assurance experience
Interface with various internal (including the Incident Management teams) and external groups (partners and suppliers). Build and maintain strong relationships to deliver on business requirements and meet customer expectations
Strong pragmatic problem solving skills with deductive reasoning capabilities
Ability and desire to lead, coach and develop employee talent
Recognized leader with a clear track record of leveraging teamwork to create a competitive advantage
Very organized and aptitude for coordination of initiatives across many teams
Excellent communication skills (written and verbal) and ability to tailor to various audiences
Proven consulting, communication and negotiation skills
Solid understanding of the telecommunications industry (including competition, technology, products and regulatory issues)
Working knowledge of core operational processes & service organizations
Proven customer management skills
Budget and financial acumen (an asset)
Minimum of 3+ years of relevant or equivalent experience (Service Assurance background experience if possible)
Business, Engineering university degree, or equivalent experience
ITIL certification or a solid understanding of the ITIL methodology
Advanced understanding of key Bell operational processes (Service Assurance and Service Provisioning, etc)
Strong knowledge of Voice, Data and IP business solutions
Strong knowledge of IT/Application support

Assurance Manager Resume Examples & Samples

Delegate work successfully. Conduct timely performance reviews and provide performance feedback/training. Lead by example
Maintain an educational program to continually develop skills. Maintain cooperative relationships with other engagement teams
Advanced written and verbal communication skills in French and English

Quailty Assurance Manager Resume Examples & Samples

Ensure Distributors and Shire (as applicable) establish and retain all applicable licences and permits required to import and distribute Shire products in the country
Keep abreast of trends and changes in the local Regulations, assess the impact of new Regulations
Approve any subcontracted activities which may impact on GDP
Ensure that any additional requirements imposed on certain products by national law are adhered to
Manage temperature excursions and other Transport and Distribution deviations
Ensuring that relevant customer complaints are dealt with effectively
Ensuring Distributor Quality Agreements are in place and current
Lead or support Distributor Audits
Manage daily interaction and communication flow with Distributor
Manage product rework and destruction as required
To assist in the review of ay technical documents received from the Distributors and to review any global documents as required
Ensure the Shire Quality Management System (QMS) in implemented in each country (as required)
Assisting any recall operations for Shire products in the region
Maintain and further develop own competence in GDP
Support the introduction of Investigational Medicinal Products in the country (if required)
Ensure QA oversight of Shire Distributor partner, including managing QA audit, QTAs, product launches, and qualification of new Distributor partners
Develop close relationships with other internal (LOC, Regional and Global) functions e.g. Regulatory Affairs, Global Pharmaceutical Technology, Materials Management, Customer Service, Supply Chain etc
Participate in the management of regional GDP activities
Bachelor degree in pharmacy
Knowledge and experience of pharmaceutical and biologics, storage and handling
Practical experience of at least 5 years in the Pharmaceutical/Biotech Industry, a majority of which has been gained in a QA environment and includes third party distribution
Good knowledge of Pharmaceutical Quality Management systems
Understands regulations pertaining to licensing, import/export, scheduled/controlled drugs, and transportation requirements
Experience as a lead auditor or audit team member
Excellent knowledge of local GDP/GSP requirements across SE Asia; China and Taiwan and good awareness of other GMP/GDP/GSP requirements e.g. ICH, FDA, EU
Understand serialization requirements in China
Experience of working with Distributors
Experience in working in a regional/global environment

Capital Markets Assurance Manager Resume Examples & Samples

Expanding your network as you build relationships with senior stakeholders at your clients and within EY, you will be exposed to the challenges and opportunities this presents
Based in London and with projects across Europe and beyond you will get a truly international experience
Providing assurance services to clients under taking capital raising strategies, your technical skills will be stretched and tested as you broaden your knowledge of cross -border transactions, regulatory and compliance matters

Assurance Manager Resume Examples & Samples

5+ years of related experience
CA / CPA
Thorough knowledge of Public Accounting and Audit practices, procedures and reporting standards
Solid research and analytical skills
Proven experience advising Private Equity clients on technical accounting and general business issues
Demonstrated ability to share, relate and communicate technical and business knowledge across clients without violating client confidentiality
Thorough experience implementing and providing expertise on technical standards, Private Equity industry knowledge and audit best practices to develop an audit strategy

Quailty Assurance Manager Resume Examples & Samples

You would need a Pharmacy Degree- registered in Singapore
GDP Auditing and Management experience
Previous QA experience in SE APAC including China
Excellent knowledge of local GDP/GSP requirements across SE Asia; China and Taiwan and good awareness of other GMP requirements

Cyber Compliance Assurance Manager Resume Examples & Samples

Analyzes, recommends, and implements the installation of security software, locks, alarm systems, and other security measures to prevent hackers from infiltrating company information
Monitors and analyzes attempted efforts to compromise security protocols. Identifies and investigates activities and conducts and provides analyses regarding results. Escalates issues to higher level associates
Monitors and assists in analyzing security systems for routers, switches and firewalls to ensure proper connectivity and configuration
Reviews computer logs and messages to identify and report possible violations of security. Coordinates, documents, and reports on internal investigations of security violations
Conducts tests to determine degree of stability of existing data security architecture
Interacts with customers to understand their security needs; assists in the development and implementation of procedures to accommodate them
Writes security status reports to provide system status, report potential and actual security violations and provide procedural recommendations
Experience working with industrial and/or National Security Information security systems and implementation procedures
7+ years experience in a compliance or auditing role
7+ years experience in IT industry
Experience with Problem Management and the root cause analysis in ensuring compliance gaps are proactively eliminated
On going education in Security related compliance requirments and regulatory compliance requirements
Familiarity with ITIL practices and large corporation audit practices and management
Expansive high level knowledge of IT products (backup, platform, end user technologies)
Strong communication skills to interact with team members, customers, management and support personnel
Strong analytical and problem solving skills for design, creation and testing of security systems

Compliance Assurance Manager Resume Examples & Samples

Maintains familiarity with the security-related compliance requirements and regulatory compliance requirements in accordance with the agreement between CSC and its customers including ISO27000, NIST 800-53, CoBit, NISPOM, ECM, PCI, SOX and others
Confirms and documents contractually in-scope IT controls, processes and reporting requirements
Reviews the adequacy of the IT control process documentation
Coordinates implementation of IT controls processes and reporting
Regularly validates implementation of IT controls process evidence submission
Supports the account management team in regular status meetings, planning meetings, and training sessions
Determines audit readiness based on compliance status
Supports account audit readiness security and IT control training and awareness of account service managers, administrators, and service desk agents
Reports compliance process and audit metrics and trends through account established reporting mechanisms
Reviews compliance status with the Customer director of security and compliance and Customer auditors
Own and maintain the Security Risk and Compliance register framework including SRA findings and other security related artefacts
Support the ASM in dealing with client and account team by providing intelligence and supporting data
Participate in account security governance board meetings to identify, escalate and track compliance, operational delivery and risk issues
Provide support and content for internal and external audit activities
Annually reviews the account controls baseline using the Security Controls Framework (SCF)

Compliance Assurance Manager Resume Examples & Samples

Demonstrated experience in a IT compliance / Audit role within significant accounts, and demonstrate a clear understanding of security related issue’s - highly desired
Demonstrate a background in IT at a senior level, and show a good understanding and application of IT Security - highly desired
Certified Information Systems Security Professional (CISSP) and/or Certified Information Security Manager (CISM) or similar - highly desired
ISO 27001 experience mandatory, qualification highly desired
Hold or be able to obtain SC or DV clearance
UK HMG experience highly desired
PCI DSS experience highly desired
ITIL – Desirable
PRINCE – Desirable
Demonstrate good influencing, communications, interpersonal and organizational skills. - Mandatory
Degree or equivalent experience in computer science, telecommunications, networking, engineering or another computer-related field. Higher degree preferred

Delivery Assurance Manager Resume Examples & Samples

Partner with Customer Solutions General and Regional Managers (and teams) to ensure timely delivery of hardware & delivery commits
Develop & maintain robust processes to communicate and execute against spares part delivery commits
Support executive reviews, communications and presentations on delivery plans and constraints
Implement innovative means by which to identify and subsequently mitigate potential issues relative to delivery
Interface with respective executives relative to issue mitigation, as well as strategic vision/execution
Lead executive-level Delivery Assurance Business Reviews
Evolve and mature early warning process; integrate with Operations Command Center
Own the Commercial Spares part delivery process from the time a part is identified as a risk (includes part monitoring for risks) until the part is stored in the Spares warehouse
Supervisory responsibility of a team accountable for

Assurance Manager Resume Examples & Samples

Review of the various business departments
Identifying and questioning the current processes of the business departments
Working within small project teams to analyse the business
Liaise with business departments and other business stakeholders and senior managers in a way that builds mutual understanding, trust and respect
Mapping out risk and controls using various methodologies to analyse assurance process across the business
Deliver objective and insightful risk assurance to stakeholders
Propose meaningful actions to reduce risk
Comfortable and experienced with stakeholder engagement
Strong knowledge of operational risk methodologies
Proven track record of mapping out operational risk and reporting this to senior management
Very strong knowledge around assurance

Assurance Manager Resume Examples & Samples

5+ years of Audit experience in a Public Accounting setting
Knowledge in US GAAP, GAAS, and PCAOB rules and standards
Exceptional analytical, technical, and auditing skills
Microsoft Office/Suite proficient (Excel, Word, Outlook, etc.)
Solid client service skills
Able to multitask efficiently and effectively
Master's Degree in Accountancy
Knowledge of Power and Utilities and/or Renewable Energy
Experience with Auditing software, such as ProSystems, GoSystems, and Caseware

Fso Assurance Manager Banking & Capital Markets Resume Examples & Samples

Supervising the planning, execution, reporting on audits of financial statements prepared in accordance with U.S. GAAS and U.S. GAAP, or foreign equivalent (International Accounting Standards (IAS))
Recent audit experience with a public accounting firm, working with large multinational clients; and
With public company SEC rules, regulations, financial reporting, PCAOB standards, or foreign equivalent (International Financial Reporting Standards (IFRS))

Assurance Manager Audit Resume Examples & Samples

Understand E &Y and its service lines and actively assess/present ways to apply knowledge and services
Undergraduate degree in Accounting or related field
Knowledge of SOX and GAAP
A dedication to teamwork and leadership

Cyber Compliance Assurance Manager Resume Examples & Samples

Oversees the development and implementation of corporate-wide application security procedures in client environments to meet corporate and government regulations
Ensures that application security procedures meet business requirements and that information is safeguarded against unauthorized use, disclosure or modification, and damage or loss
Oversees the implementation of appropriate access controls to ensure that access to systems, data and programs is restricted to authorized and trained users. Oversees the destruction of highly sensitive confidential information in accordance with policies and procedures
Develops and implements detailed security procedures. Oversees security administrator team to ensure compliance with client security procedures. Ensures compliance with program security requirements including personnel, physical and administrative security systems and procedures
Serves as a subject matter expert concerning security procedures and audit compliance
Coordinates sensitive aspects of corporate security programs to ensure compliance with client, government and company security policies and procedures including verifying adherence to specific policies and ensuring policy compliance with government regulations
Develops, coordinates and conducts security education programs to educate appropriate personnel about security systems and their importance
Investigates or oversees the investigation of losses and security violations and recommends corrective actions. Implements approved course of action as appropriate. Provides summaries for senior management review
Researches technological advancements to ensure that security solutions are continuously improved, supported and aligned with industry and company standards
Bachelor's degree in computer science, information technology or related field preferred
Eight or more years of experience in information systems security or computer operations
Experience working with corporate level security systems and implementation procedures
Experience working with corporate and government security regulations
Experience working with company security software products
Experience working with domain structures, user authentication, user profiles and digital signatures
Possess a security clearance at the Secret level and/or certified information security systems professional (CISSP) certification
Strong research skills

Assurance Manager Resume Examples & Samples

Assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders
Develop people through effectively supervising, coaching and mentoring staff
Contribute to the maintenance of an educational program to continually develop personal skills of staff
Understanding of IFRS and local GAAP
Understanding of Quality & Risk Management (Q&RM) procedures
Strong academic record including a degree

Sales & Banc Assurance Manager Resume Examples & Samples

To independently manage a portfolio of insurance business by retaining and growing the business and accepting and underwriting new business with a focus on profitable management thereof
Assist one or more Managers/Directors’ with Insurance product knowledge, sales research, customer relationship development, research into solutions to meet customer’s insurance needs
Source, secure and maintain business links in the insurance market, both within the Barclays group and externally
Responsible for sales/new business development and overall client service in a dynamic and highly competitive market place
Identify new opportunities in the environment by creating new advisor relationships and respond by making presentations and pitching products and ideas to potential clients
Provide visitation, underwriting and technical support services to new and existing customers and grow own customer portfolio by attracting new clients through unique product solutions and individual underwriting processes
Responsible for delivering a solution based approach to the client and achieves set targets in respect of new business and return on capital employed
Obtain membership of relevant industry bodies to ensure networks, industry knowledge and trends are current and sought after
Manage and resolve client complaints according to Barclays, values and credit and business risk
Design, communicate and implement unique action plans to improve service following client feedback in respect of complaints/compliments received. The action plans will be within legislated and mandated underwriting rules and will be personally implemented in 1 on 1 meetings with corporate and commercial brokers
Provide client education and training on Insurance products and services in cases where this will add value to the customer’s business resources
Achieve set targets of Gross Premium Income by quoting on the pre-designed templates for the business unit's business to and external intermediaries' requests and accepting profitable new policies. Utilise the rating guidelines and acceptance criteria, designed and introduced by Management to do the risk selection and rating there-off
Monitor leads and co-ordinate information for the Area and Branch Managers on overall portfolio
Carry out onsite inspection of prospective insured client to evaluate risk to determine acceptance criteria, risk improvements requirements, pricing and total sum insured
Effectively manage relationships with business partners (e.g. Barclays Life Assurance Zambia and Barclays Insurance Services and External Intermediaries) and with internal structures within Barclays Bank Zambia Business Units by supporting and attending to reasonable needs of Business Partners. By acquiring this and adhering to Service Level Agreements with regards to turn around time on quotations, this will build trust and reliability
Foster relationships within all these areas so as to create an environment conducive to good business
Know intermediary on a personal and business level to enable business growth through an involvement in their private and business lives
Facilitate the appropriate inter-segment and product integration as well as leverage brand and sponsorship initiatives in support of BU's business, marketing and sales objectives through active engagement of Broker Consultants who represent other Business Units
Manage customer service delivery by the Retail team in the portfolio and ensure that service level agreements and turnaround times are met and exceeded
Pro- actively attends to and ensures that escalated service and issues are resolved
Ensure compliance, by doing Insurance product courses, IRA accreditation and other development programmes in all the products in the specified business unit in order to sell these products to the internal and external intermediaries
Ensure own personal compliance to IRA requirements by attending all relevant training to obtain credits
Adhere to all Barclays Group policies and procedures on a daily basis, such as, the conducts guide, car policies, IT policies, dress code, security compliance (Fraud, ML Sanctions) etc

Delivery Assurance Manager Resume Examples & Samples

Assume an overall leadership role within Military programs to assist peers and senior leaders in driving daily Operations performance including focus on overdue sales reduction
Interface with various UTAS operating sites & strategic business units
Review and manage delivery commitments
Provide delivery status for customers
Manage order streams
Knowledge of Planning and supply chain management a plus
Interface with UTAS and customer senior leadership

Assurance Manager Resume Examples & Samples

Management of the team involved in auditing and verification of client's financial data to ensure accuracy, compliance to relevant legislation and identification of key areas of risk based on existing internal controls
Focus the work and lead the team
Maintain quality control on assignment/project
Develop a detailed work plan setting out key dates and deliverables prior to commencing the
Audit engagement
Examine previous years Audit files (if any) to assist in determining likely areas of concern / risk so that teams efforts might be focused in these areas
Monitor the progress of the engagement to ensure it is running on time and on budget
Notify client (and Partner) if any time / budget issues arise
Review the work of the team to ensure accuracy and coverage of work completed, as well as ensuring compliance to relevant legislation
Identify new business opportunities in the client and apply marketing/selling skills
Review reports, conduct detailed analyses of operating results and report on variances from plans/budgets
Apply specialised knowledge (industry/market) to anticipate, identify and address issues relevant to the client's business
Provide feedback to team members as to their performance on a particular project / engagement for the purposes of counseling / training
Continuously strengthen client relations
Develop the capabilities of less experienced staff (eg. Coaches and counsels staff, shares knowledge and experience in the course of assignment work of a challenging nature)
Qualified CA (SA)
SAICA Member
Typically will have at least 3-5 years qualified experience prior to being promoted to this level
Proven experience in managing and co-ordinating a audit teams of various size
Proven experience in orchestrating client service delivery
Strategic planning and conceptual thinking ability in relation to client management and practice management/development
Interpersonal skills and experience in dealing with executives
Innovative, creative thinking
Strong commercial and business development focus
Capable of effective delegation
Engages in continuing education
Knowledge of the Ernst & Young audit methodology is an advantage

Management Assurance Manager Resume Examples & Samples

Supporting the Head of Management Assurance to ensure that the risk profile has been identified, documented and assessed to the required standards. This includes proactively supporting the identification and assessment of delivered risks associated with Change initiatives
Supporting operational management to ensure that risks, controls and compliance obligations are identified, documented, assessed, managed and are being appropriately monitored and reported
Assist Asset Management Leaders to record, manage, report and escalate operational risk and compliance events
Supporting the Head of Management Assurance in ensuring that the Division develops and maintains appropriate levels of risk management capability

Msip Operations Assurance Manager Resume Examples & Samples

Degree in Electrical Engineering/ Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
Have a minimum of 7 years experience in Telecom industry
Have a strong management background in the telecommunication industry preferably in the Operation or Support capacity

Revenue Assurance Manager Resume Examples & Samples

Research and verification of concert / radio festival dates on artists’ social media as well as industry related websites
Develop touring reports with expected revenue projections
Maintain log of all relevant conversations with management
Research (internal) as related to actual amounts owed in context of artist agreements
Consolidation and organization of these dates as well as the organization of payment info, amounts, etc
Tactful collection with artist management / financial management - this requires multiple follow-ups via phone and/or email and activity / outcome tracking
Issuance of invoices and tracking of payments with Accounting
Manage billing process for ancillary revenue streams (Collections for Licensing, Synch, Touring, New Business deals, etc)
Partner with Synch, Licensing and New Business Development team to analyze findings and explore growth opportunities
Should have a minimum of 2years experience in collections for a professional services organization such as an advertising agency
Demeanor should be pleasant and professional, but ultimately outcome-oriented and capable of commanding respect
Excellent written and verbal (specifically over the phone) communication skills - must properly represent the company / brand
Must be a fast learner as they will need to quickly grasp important aspects of the business, such as from which artists we receive participation as well as the percentages / amounts
Must be an efficient manager of time in context of amounts dedicated to the various collections activities
Must be highly organized and proficient with basic productivity tools such as Excel, Word and Outlook
Must be fluent in English and Spanish

Revenue Assurance Manager Resume Examples & Samples

Develop new strategies to improve accuracy and timelines of revenue management
Identify new revenue opportunities with emphasis on customer experience and bill accuracy
Analyzes actual results against expected performance and communicatesareas for improvement
Develops, evaluates, and implements performance metrics for functionssupervised. Measures and analyzes actual performance and makesrecommendations for improvingprofitability where needed
Reviews and analyzes forecasts and recommends changes whenappropriate. Updates forecasts for new developments to providemanagement with a current perspective of the business
Provides training and education to Supervisors, exempt, and non-exemptemployees on metrics and tools to improve financial performance
Works on expense budgets for unit
Collaborates with other operational departments such as Tech Ops,Construction, Business Services to ensure resources are available tosupport their daily needs and specialprojects
Strong Excel and PowerPoint skills

Management Assurance Manager Resume Examples & Samples

Undertaking Risk assessments and support through change
Identifying and assessing controls in relation to different types of risks and events. This will include completing assurance related reviews of specific controls and components of the risk framework
Identifying and monitoring remediation activities identified through compliance, audit and risk assessments
Supporting the adoption of risk frameworks, standards and tools in line with the enterprise Risk Operating Model, and
Acting as a trusted risk advisor to our businesses within NAB Wealth

Assurance Manager Resume Examples & Samples

5+ years of prior work experience servicing Commercial businesses
CPA or parts passed
Solid Audit background (Financial)
Significant Supervisory experience
Working knowledge of SEC and PCAOB rules

Transformation Portfolio Delivery Assurance Manager Resume Examples & Samples

Overall delivery assurance lead for the portfolio manager, responsible for holding program leads to account for successful delivery of the Infrastructure Modernization portfolio
Owning and chairing a number of governance forums to manage the program teams in successfully delivering their program milestones and associated benefits, on budget
Responsibility for managing the portfolio PMO team, largely based in Krakow
Delivery assurance of the programs, together with driving program management quality assurance in line with the UBS Project Management Framework (PMF)
Providing regular status reporting and communications for the portfolio to senior executives and stakeholders, both within Infrastructure Services and more broadly within Group Technology
Responsible for supporting the portfolio lead in ideas generation for possible new projects and supporting scope/change management of ongoing programs

Compliance Assurance Manager Resume Examples & Samples

Owns the Compliance Monitoring Plan and ensures it is prioritised and managed in line with business risks and regulatory changes
Motivates, inspires and coach Assurance team members in order to develop key technical skills to enhance knowledge and performance within the team
Works closely with the Advice and Policy Team o develop and communicate corrective action plans for resolution of problematic Compliance matters impacting the business and function
Ensures processes and procedures for Compliance Monitoring standards are developed, maintained and further enhanced
Oversees the provision and analysis of Compliance Management Information and ensures trends, systemic exposures and breaches are appropriately managed, recorded and communicated
Ensures an integrated approach to monitoring and oversight, working in collaboration with the first and third lines of defence to ensure efficiency of resource and outcomes
Responsible for the communication of structured, accurate, timely and succinct mandatory/ ad-hoc reports to the business, our regulators and internally
Responsible for the preparation of the Annual Compliance Risk Assessment (CRIS) and obtaining sign off from stakeholders including businesses and functional areas
Provides support to senior management in preparation for regulatory visits including, researching question banks, delivering mock interviews and note taking
Represents and reports on the Compliance Function at the Assurance Coordination meeting (ACM)
Develops, builds and embeds Compliance controls in business procedures
Collaborates across LCC and the business to participate in the development of plans and projects affecting or involving the Function
Coaches and develops the key technical skills to enhance knowledge and performance within the team and function
Leads team members to perform at optimum level and provide support and direction to drive performance within the team
Supports the enhancement of the Compliance environment working closely the wider UKGI Compliance and LCC function
Bachelor's degree (or equivalent) and ideally 3 or more years of experience in related field knowledge
Excellent management experience
Significant operational compliance experience at management level in insurance industry
Good knowledge of UK regulatory and governance framework
Significant experience in General Insurance industry
Ability to work in a challenging and busy environment
Model behaviours that demonstrate commitment to corporate values
ACII or progress towards this

Risk & Compliance Assurance Manager Resume Examples & Samples

Proactively assisting management in identifying and containing risk, monitoring, reporting and certification and fostering a compliance culture while balancing business opportunities
Provide guidance, advice, support and direction to management on legal, compliance and risk related issues
Find solutions to regulatory requirements in an integrity and innovative manner and facilitate the placing of compliant business, and recommend appropriate remedial actions
Providing pragmatic, constructive and business supportive responses to line management
Make recommendations for changes, from a legal, compliance and risk perspective
Participate in the day-to-day work affairs of end to end Business and such other duties
Management, reporting and resolution of risk framework issues
Internal control reviews
Provide expert advice, guidance and support and direction to line management on compliance and risk related issues

Assurance Manager Resume Examples & Samples

Lead and participate in multiple engagement teams within Financial Accounting Advisory Services
Collaborate with the senior manager, partner and client to determine a strategy that appropriately addresses risk and manages client expectations relating to deliverables
Understand the client's industry and recognize key performance drivers, business trends and industry developments
A bachelor's degree with approximately five years of related work experience or a graduate degree with approximately four years of related work experience

Connectivity Service Assurance Manager Resume Examples & Samples

Be considered a subject matter expert in the operation, support and delivery of network and connectivity services in a large and complex enterprise. The role will also play a part in design, working with the BBCs network design and strategy team. This role will play a key part in defining, agreeing and maintaining the service management approach for connectivity services under SIAM
Have expertise in broadcast connectivity and delivery of live broadcast circuits
Have responsibility for leading the management of third party suppliers who provide core connectivity infrastructure and termination equipment, and commodity services
Contribute to the strategy for network services as required, and identify opportunities for continual service improvement
Manage and liaise with the suppliers’ core teams, and be accountable for ensuring key service and platform availability targets are met within the commercial terms agreed with the BBC
Resolve service issues regarding third party suppliers independently and without guidance, escalating only when agreed limits are reached. Playing a part in managing major network incidents and being accountable to BBC Divisions
Be customer facing, engaging directly with senior colleagues both within the BBC and with suppliers. This role will be required to translate novel and complex concepts into language that can be understood by business stakeholders so that the customer can relate network service offerings to their own business objectives. The post holder also needs to be self-motivated, with the ability to work with people at all levels and will be the single point of contact for service and change, both in and out of normal business hours
Working collaboratively with other stakeholders, advising and being a key stakeholder in the ongoing definition of the BBC’s future networking strategy as a subject matter expert. This role is expected to foster business engagement even where some stakeholders may be initially unreceptive to engagement requests
Line management responsibility for other members of staff including training, performance management and development as the need arises
Assist major network project teams as a subject matter expert to advise project teams on service design, support wrap and early life support requirements. The role will have key accountability for approving the transition of new or refreshed network services into live service
In a future BBC SIAM model to act as the functional lead for the network tower liaising with other towers such as broadcast distribution
To be responsible for evaluating service Change Requests and ensuring that change projects within the context of a managed service contract are delivered on time and to specification
Managing and monitoring actual expenditure against budgets as required
Operational experience of managing broadcast circuits in a Main Communications Room (MCR) environment, or similar
Proven experience working with broadcast technology
Confident communication both oral and written and excellent interpersonal skills
The successful candidate will have an in depth understanding of technologies, including; SDH, MPLS, LAN & WAN, voice and data infrastructure, network security and application services
Ability to communicate complex information to a variety of audiences and stakeholders at different levels
Experience of working with and management of large outsourced service providers
Strong organisational skills and ability to plan and prioritise work while responding flexibly to rapidly changing priorities
Ownership of service affecting issues through to resolution
Customer advocate
Ability to drive the performance of third party suppliers with a focus on continual service improvement
Experience of maintaining the service to contracted service level agreements and escalating where agreed SLA’s have not been met
Building and maintaining positive working relationships with a wide range of internal and external stakeholders at all levels
Supporting a programme of change to meet customers’ business needs
Excellent prioritisation skills with the ability to work to tight deadlines to meet the demands of role, service and projects
Experience of working in an environment where there is a high level of incident, problem and change management
Experience in problem solving using detailed information gathering and analysis to address complex strategic and operational issues
An ability to work proactively and creatively to resolve incidents / problems
Ability to effectively operate and promote a ‘Continuous Improvement’ philosophy
Good understanding of financial management, budgetary control with a proven track record of managing significant financial budgets
Experience of Designing and Building large scale networks
Degree or equivalent; or Professional qualification / experience

Information Systems Assurance Manager Resume Examples & Samples

More than four (4) years of supervisory experience required
Prior experience performing Service Organization Control (SOC) engagements highly desired
Solid organizational skills especially the ability to meet project deadlines with a focus on details
Proven ability to work in a deadline-driven environment and manage multiple projects simultaneously
Capable of effective managing a team of professionals and delegating work assignments as needed
Capacity to build and maintain strong relationships with client personnel

Assurance Manager Resume Examples & Samples

Oversee multiple engagements and is responsible for resolving all legal, regulatory, and accounting issues that arise during the audit engagement
Supervise and manage services to our clients, which include preparation of audit strategy and business plans, setting budgets, scheduling audits, selecting staff and assigning workloads, and financial reporting
Develop and maintain client relationships, thus driving clients' satisfaction
Develop, motivate and mentor staff by providing training, regular feedback and career guidance while fostering a team environment
Minimum 4 years experience in public accounting in a variety of industries
Licensed CPA - Demonstrated leadership/supervisor experience
Excellent oral and written communication skills - Strong desire to continuously learn

Assurance Manager Resume Examples & Samples

Engagement Management
Staff Supervision, Training and Development
Personal and Professional Development
Education: BS/BA accounting; CPA required
Minimum 7+ years audit & accounting experience in a public accounting arena or at a government contractor
Excellent analytical, technical, and auditing skills including knowledge in US GAAP, GAGAS and GAAS
Exceptional client service and communication skills with a demonstrated ability to develop and maintain outstanding client relationships
Strong leadership, and mentoring skills, coupled with excellent written, interpersonal, and presentation skills
Computer expertise including knowledge of audit-preparation software and an understanding of the impact of technology
Proven technical skills with MS Office applications such as Excel, Word, and Outlook; audit software, ProSystems or GoSystems, and Caseware experience a plus
LI-HE1

Assurance Manager Resume Examples & Samples

Minimum 5+ years audit & accounting experience in a public accounting arena or at a government contractor
Knowledge of FAR and CAS compliance
Experience with DCAA audits
Experience with Indirect Rates and Cost Accounting
Experience with DFARS Business Systems a plus

Assurance Manager Resume Examples & Samples

Bachelor's degree in Accounting; Master's in Accounting is a plus
CPA is required
Minimum of 5 years of audit experience in a public accounting firm
Ability to develop and effectively communicate audit and non-audit proposals
Proven technical skills with MS Office (Excel, Word, PowerPoint, Outlook) and audit software such as ProSystems, GoSystems and/or Caseware
Solid project management and organizational skills with a demonstrated ability to multi-task

Assurance Manager / Senior Manager Resume Examples & Samples

Manage multiple client projects at any given time
Minimum 7 years audit & accounting experience in a public accounting arena or real estate firm preferred
Demonstrated writing skills a must; proposal development experience desired
Must have experience in the Financial Services Industry

Assurance Manager Resume Examples & Samples

6+ years of public accounting experience with emphasis in financial statement preparation, audits, reviews, and compilations
Current CPA licensure required
Demonstrated ability to manage client relationships
Strong communication and analytical skills
Ability to show strong leadership and mentoring capabilities
Dynamic interpersonal manner with the capacity to develop and train staff through supervised practice
Excellent client service orientation with an ability to expand services and develop new business

Assurance Manager Resume Examples & Samples

Drive new business development opportunities as a high ranking expert and expand existing relationships through demonstrating high value and good strategic partnering capabilities
Provide leadership on client engagement, effectively managing the expectations of clients. Exhibit strong people management and team building skills
Understand the firm’s financial model and ensure profitable delivery of engagements
Build lasting relationships with clients and subordinate staff

Audit & Assurance Manager Resume Examples & Samples

Plan, supervise and prepare complex and difficult files, including audits and review engagements as well as corporate and personal tax returns
Plan, supervise and assist with small to medium sized companies in a broad range of industries on a variety of engagements
Mentor, train and coach the firm's staff accountants
Provide excellent client service
Promote the firm in the community and develop new business for the firm
Qualified Canadian CPA (CA, CGA or CMA) with public accounting experience
Experience with Canadian audits and review engagements
Sound knowledge of GAAP, audit and review procedures and tax compliance
Strong knowledge of the basics of bookkeeping
Ability to work on multiple engagements concurrently
Well organized, effective time management skills, self-motivated, independent decision maker with excellent written and oral communication skills
Demonstrate the ability to plan, organize, prioritize, monitor and deliver various professional services to clients
Excellent leadership, organizational, analytical and problem-solving skills
Excellent computer skills and a demonstrated ability to learn and utilize new computer programs

Assurance Manager Resume Examples & Samples

To manager audit and accounting clients
To provide a leadership role with respect to training and professional practice
To provide a leadership role with respect to Caseware applications
Post-qualification experience
Well-rounded technical skills in assurance, tax and consulting
A passion for client serviceFax: (519) 542-8321

Audit & Assurance Manager / Senior Manager Resume Examples & Samples

Manages accounting and assurance engagements, including participating in the planning process and supervising fieldwork
Efficiently reviews engagement work papers and financial statements
Manages tasks independently and within budget
Participates in management and board presentations
Participates in the billing and collections process
Provides effective and timely feedback and mentoring to staff associates
Possesses good marketing skills with the ability to establish quality working relationships with current and prospective clients

Audit & Assurance Manager Resume Examples & Samples

Full cycle management of accounting and assurance engagements
Efficiently review engagement work papers and financial statements
Manages tasks and deadlines independently and within a budget
Oversee and supervise multiple engagements in progress simultaneously
Participate in presentations to owners and management
Manage client accounts including billing, fee analysis and new service development
Mentor the career development and path of team members
Provide effective feedback to mentors and supervisory, senior and staff accountants
Ability to research complex matters and present relevant conclusions and suggested action
Ability to meet challenging client requirements and provide exceptional service
Consistently display excellent written, verbal, and listening communication skills
Identify new business development opportunities and assist in growing existing client services
Possess the ability to establish quality working relationships with current and prospective clients

Financial Management Advisory & Assurance Manager Resume Examples & Samples

Have knowledge and experience auditing, reviewing, or working with Federal business processes such as funds management, budget execution, receivables management, disbursements, property management, human resources, financial reporting, and grants management
Have strong report writing skills to communicate findings and recommendations to clients
Have knowledge of working paper documentation standards
Have OMB Circular A-123 or financial statement audit experience
Have excellent communication skills to discuss observations, oversee testing, and reporting on internal controls
Be able to work independently with clients and on project teams
A bachelor's degree and approximately 5-10 years of related work experience or a graduate degree and approximately 5 years of related work experience
Preferred candidates have one of the following certifications: CPA (Certified Public Accountant), CIA (Certified Internal Auditor), CGFM (Certified Government Financial Manager), CGAP (Certified Government Auditing Professional) or Project Management Professional (PMP)
CPA and/or CIA certifications preferred -- however, not required
U.S. citizenship may be required. Ability to work in the United States indefinitely required
Ability to work overtime required on occasion
Ability to sit in an office environment for long periods of time
Ability to obtain and maintain security clearance
Ability to communicate clearly in writing and verbally
Ability to obtain and maintain firm independence and abide by firm ethics requirements
Meet or exceed continuing professional education (CPE) requirements

Assurance Manager, Healthcare Resume Examples & Samples

Manages multiple engagements of varying size and complexity simultaneously to meet deadlines and provide excellent client service
Manages multiple engagement teams simultaneously and effectively
Works with Senior Managers and Partners to identify areas of risk and plan engagements
Perform a wide range of audit and accounting procedures and analysis impacting industry specific issues
Audit complex areas/transactions and prepare financial statements and related reports
Schedule, delegate, and review the work of staff and actively assess progress and alter plan if necessary
Supervise, train, and mentor staff; provide timely and effective performance feedback and training
Keep manager/partner aware of engagement status and problem areas
Proactively interact and communicate with clients to gather information to ensure timely engagement wrap-up
Manage client relationships with the goal of becoming the point person for designated key clients
Maintain continuing professional educational requirements to assure compliance with certifications and firm requirements
Assist in new business opportunities
Develop long-term relationships and networks internally and externally
Bachelor’s or Master's degree in Accounting, finance, or related field required
CPA certified
Recent public accounting experience, including 4+ years auditing Healthcare and/or Not-for-Profit industries
Willingness and ability to travel to client locations
Strong analytical, technical and report writing skills

Assurance Manager Resume Examples & Samples

Develops and strengthens long-term relationships with senior client. management, manages client expectations, and ensures client satisfaction
Managers the preparation of financial statements and management letters
Reviews and prepares work papers to ensure documentation adequately supports conclusions reached
Provides staff evaluation and guidance during and at the end of each engagement as well as completes annual and semi-annual performance evaluations
Demonstrated ability to lead, motivate, develop and coach teams
Demonstrates strong ability to develop and maintain customer service approach when building and maintaining client relationships

Assurance Manager Resume Examples & Samples

Active CPA license
Experience leading and mentoring teams
Able to develop, grow and maintain strong client relationships
Experience working in a large accounting firm

Information Security Assurance Manager Resume Examples & Samples

Project triage to prioritise and assign activities to the most appropriate area(s)
Strategic support on more complex recommendations to project teams
Security liaison with the business on various projects
Coordinate architecture/engineering support for projects
Drive projects to comply with information security controls through the project delivery life-cycle
Provide security communication and training for project teams and security architects/engineers
Work as a liaison with vendors and the legal and purchasing departments to establish mutually acceptable contracts and service-level agreements in delivery of projects
Work with the CISO and IT and business stakeholders to define metrics and reporting strategies that effectively communicate successes and progress of the security assurance process both performed by the team and regionally
Recommend and coordinate the implementation of technical controls to support and enforce defined security policies
Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements; liaise with IT management to align existing technical installed base and skills with future architectural requirements
Develop a strong working relationship with the security engineering team to develop and implement controls and configurations aligned with security policies and legal, regulatory and audit requirements
Self starter with fixation on the Customer experience (External
The ability to interact with Pearson’s personnel, build strong relationships at all levels and across all business units and organisations, and understand business imperatives
Experience with common information security management frameworks, such as International Standards Organisation (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks
Proficiency in performing risk, business impact, control and vulnerability assessments, and in defining treatment strategies
Knowledge of and experience in developing and documenting security architecture and plans, including strategic, tactical and project plans
Working knowledge of Industry Standard Product and Program

Assurance Manager Resume Examples & Samples

Determine enterprise information assurance and security standards
Manage evaluations of major nformation networks, systems and applications
Develop and implement information assurance/security standards and procedures
Develop and mangge security requirements traceability matrices
Conduct security tests and evaluations
Prepare evaluation reports and provide recommendations
Conduct product trade-off analyses to determine optimal security solution
Develop technical documents, briefings and presentations
Coordinate, develop, and evaluate security programs
Recommend information assurance/security solutions
Identify, report, and resolve security vulnerabilities and issues
Establish and satisfy informatino assurance and security requirements based on analysis of user, policy, regulatory and resource demands
Support customers at the highest levels to develop and implement doctrine and policy
Apply know-how to government and commercial common user systems and special purpose systems
Analyze, design, and develop security features for system architectures
Analyze and define security requriements for computer systems which include mainframes, workstations, personal computers, and virtual environments
Design, develop, engineer, and implement solutions to meet security requirements
Integrate and implement computer security solutions
Analyze general information assurance-related technical problems and provide basic engineering and technical support to resolve issues
Perform vulnerability and risk analysis of computer systems and applications during all phases of the system development lifecycle
Ensure all information systems are functional and secure
DoD Secret level clearance
Ability to obtain a TS/SCI clearance/access
Experience with MS Office products, including Word, Excel, PowerPoint, Outlook, Visio
Understand system/software/security engineering lifecycle and project management
Understand security architecture development
Experience with enterprise level CNA/CND/CNE/CNO analysis and operations
Experience with security requirements development
Experience with the following processes, at a minimum
DIARMF
NIST RMF
ICD-503
CEH certification
TS/SCI clearance/access

Revenue Assurance Manager Resume Examples & Samples

Perform ad-hoc analysis to predict, measure and interpret business trends and while owning and managing the successful execution of business performance programs
Execute sophisticated analysis and modeling that translates data into actionable insights
Identify opportunities for cost, product, program, revenue and process improvement with a focus on driving significant growth
Research and analyze key business drivers, trends and operating metrics
Lead the preparation and publishing of metric forecasting and reporting, and communicate findings on a regular basis to all levels of management
Lead the bill verification, CDR reconciliation and dispute resolution process with a high rate of dispute recovery success
Bachelor's degree with quantitative focus (economics, computer science, mathematics, physics, statistics or engineering) or equivalent practical experience. Master’s degree preferred
2 - 5 years of analytical work experience in management consulting, telco or utility finance or accounting, or business operations & analytics environment
In-depth experience analyzing data with strong spreadsheet, database query experience (e.g. SQL)
Statistical expertise with tangible quantitative modeling experience and knowledge and experience of relational database feeds from external market providers and their overlay onto internal data-warehouses
Proven track record of thought leadership in applying data driven models that have had a tangible impact on our business operations
Distinctive project management, problem solving and analysis skills, combined with strong business judgment and top communication skills
Desire to work in and contribute to a fun, fast-paced, high impact and dynamic environment
Top MBA or advanced professional degree. (Preferred)

Revenue & Margin Assurance Manager Resume Examples & Samples

Leading the strategy for Revenue and Margin Assurance across a business area
Driving a step change in risk management and control improvement at TalkTalk
Influencing senior stakeholders to drive the Revenue and Margin Assurance agenda for the business area
Supporting process mapping and risk assessment activities as owned by the business
Leading cross-functional groups to delve into complex processes and find issues
Building up strong knowledge within defined scope of responsibility
Acting as the trusted partner for senior stakeholders at TalkTalk. You will build strong relationships and be the “go to” person for Revenue and Margin Assurance
Interpreting data from KPIs and identify areas where issues may be occurring
Having a full understanding of the processes that drive revenue and cost at TalkTalk
Working to ensure risks from business change (i.e. projects etc) are effectively managed, as well as aiming to reduce issues by “designing out” failure
Revenue Assurance within the telecoms sector
Influencing stakeholders within senior management
Building and delivering strategy

Payment Assurance Manager Resume Examples & Samples

Manage a team of executives both on-shore and offshore to support accurate payment processing, whilst contributing to the growth & development of the team
Assisting Operations Manager by handling all aspects of payment processing & assurance, across 4 million customers, billed over multiple bill runs throughout the month
Ensure the day to day processing of all payments is completed accurately and on time across both our Fixed Line and Mobile customer base, with relevant assurance controls
Ensure management reporting is produced on a scheduled basis to show KPI measures; payment trends & analysis
Monitor sign off for all financial impacting processes carried out of all high value submissions with a documented audit trail
Maximise the value of our payment processing by recommending, implementing, and documenting best practices
Identify potential leakage across payments and recommend solutions to maximise cash flow and improve recurring payment methods
Provide a knowledge point for other members of the Payment team, and offer advice from company best practices and legal and regulatory considerations
Take ownership for payment reporting, including incident impact assessments, audits, and action any observations and non-compliance
Improve our decline strategy across card processing by assessing whether to increase usage of CVV and AVS responses to reduce fraud
Ensure we comply with the rules and regulations governing card-not-present merchants both from an industry and regulatory perspective
Review and provide comprehensive feedback on project documents – including Change Requests, Requirement Specification, Design documents etc in line with program timescales
Good knowledge on MS Excel and MS Office packages
Good communication & people skills
Ability to produce insight & analysis with actionable recommendations
A significant history running a Payment Operations department
In depth knowledge of payments processing & industry standards
Good understanding of Direct Debit Scheme Rules
Solid experience dealing with offshore & onshore teams
Knowledge on SingleView, JD Edwards & Adept
Good understanding of PCI Compliance
Financial / Accounting qualifications

Extended Assurance Manager Resume Examples & Samples

Demonstrate knowledge of current liquidity reporting requirements, interpretations and assurance techniques
Deliver value to the client by providing knowledge, solutions or advice to clients on liquidity reporting issues with solutions for improving the business, assess legal implications
Good liquidity reporting technical knowledge and experience of leading liquidity reporting engagements or functions in industry. In particular knowledge of capital, liquidity and large exposure reporting to UK regulators
Qualification - Internationally recognised qualification eg ACA/ CA/ ACCA (ICAEW, ICAS, Irish Institute or equivalent international qualification) – preferred but not a pre-requisite

Safety Assurance Manager Hw-sw Resume Examples & Samples

A proven background in Product Development or System Design microprocessor based system for highly regulated industry (Rail, Defense, Nuclear or Space…)
Self-starter able to work independently with a sense of urgency and network effectively to gather data from different sources
Strong interpersonal skills, excellent written and verbal communication. Self-motivated, detailed oriented ability to learn new techniques in a changing environment are desired

Safety Assurance Manager Resume Examples & Samples

Support/develop the interfaces between Safety and V&V activities
Build the Safety Reports and the Safety Case
Develop a safety approach compliant with contract and accepted standards (IEEE, AREMA, Cenelec,…)
Conduct/support Safety audits on the project deployment process
Evaluating the Safety Management of the site against the TIS Safety Instruction
Support local Safety Manager to build action plan if requested to close open points and findings
Liaise with the Safety management team in multiple locations
Support management/closure of Safety Issues and related action plan

Model Risk & Control Assurance Manager, VP Resume Examples & Samples

Understanding the comprehensive vision on managing model risk and actively influence the Bank's culture to exceed best practices on model hygiene
Assist Head of AMRM-Operations in developing, maintaining and executing the team’s quality assurance program by developing a validation review protocol, documentation standards, and related reporting
Perform independent reviews of model validations and related model risk monitoring activities to ensure compliance with policy and procedures as well as consistency in ratings, approval decisions and documentation of supporting rationale
Communicate with model validators, senior model risk managers, and other members of the AMRM Operations team regarding quality assurance program requirements, results of reviews, and opportunities for improvement that may be achieved through training, job aides, templates, enhanced procedures or system enhancements
Stay current with regulatory guidance and issuances, industry best practice, and business risk drivers that impact the state of the Model Risk Management framework to ensure that policy and procedures are adopted in a manner that minimizes model risk exposure consistent with company’s risk appetite
5+ years of hands on experience working within a leading financial services organization (e.g. commercial bank, investment bank, asset manager etc.), consulting firm (e.g. Deloitte, Oliver Wyman, Ernst & Young, PWC etc.), or a leading analytic solutions provider (e.g. RiskMetrics, Moody's/ KMV, QRM, etc.)
Undergraduate degree minimum, advanced degree a plus
Experience with financial modelling concepts, model development or validation, or other related audit or compliance testing work
Knowledge about model risk and associated regulatory requirements such as OCC 2011-12/ SR11-7 and Basel II/ III, CCAR, GAAP, SOX, etc
Strong organizational skills with the ability to manage multiple reviews simultaneously with strong attention to detail, but ability to prioritize and escalate as appropriate
Excellent communications skills, both oral and written are essential
A team player who can excel in a fast paced challenging work environment with a strong desire to learn new things and the ability to adapt to a changing environment
Experience with finance and/or risk systems (data analysis, systems management, automated reporting)

Customer Security Assurance Manager Resume Examples & Samples

Design, develop, and implement a process, framework, and workflow for Customer Information Security Engagement – the cornerstone of a repeatable Cyber Assurance business partnership and process
This role is responsible for developing strategic partnerships with other business units, influencing the implementation of security practices into their processes and procedures
This role would serve as the primary Cyber Assurance Security Liaison/SME to client account teams, serving as the main program management and subject matter expert, providing counsel and guidance on security concerns, requests, responses to customers, and other communications
This role would develop a process for the creation of security documentation and standards, as well as the analysis of existing gaps in documentation
The role would design and implement solutions to address gaps in customer requirements and partner with stakeholders to modify and drive continuous improvement
This role is responsible for the management of education and awareness of Verizon security practices to customers. The role would be responsible for creating and executing on a personalized comprehensive communications plan with information about risk(s) to the business/customers
This role will create a Cyber Assurance metric and quality program guide that can be enhanced and implemented across multiple business units, projects, and customers. These metrics will allow the organization to demonstrate the volume, value, and business impact(s)/trends of customer assurance activities
This role will be responsible for creating presentations and delivering the key messages to senior leadership teams, business partners, and customers
6+ years security, risk/threat analysis and evaluation, control mitigation and gap remediation experience
Preferred security certifications (one of): CISSP, CISA, CISM, CRISC
Experience in legal contractual language
Experience with ISO 27001-2, NIST 800-53, or other controls standards
Ability to communicate well in both verbal and written forms
Proven leadership ability and strong negotiation skills
Ability to prioritize work and demonstrate well developed organization skills

Assurance Manager Resume Examples & Samples

Develops and strengthens long-term relationships with senior client management, manages client expectations, and ensures client satisfaction
Demonstrates working knowledge of accounting systems including Excel and QuickBooks. Experience with accounting software, ProSystem fx Engagement preferred
SEC reporting experience required

Product Assurance Manager Resume Examples & Samples

Ideal candidate shall possess a Bachelor's degree in an engineering or scientific field, and nine plus years of related experience in the aerospace industry. The position may be filled one level lower with a Bachelor's degree in an engineering or scientific field, and five plus years of related experience in the aerospace industry
This position requires experience and command of the Earned Value Management System and the management of multiple cost accounts
Candidate must possess demonstrated management and leadership skills
Must have the ability and desire to develop and maintain an effective working relationship with staff, customer and government personnel, program management, engineering and subcontractors

Segment Assurance Manager Resume Examples & Samples

Evaluating the validity, accuracy, and completeness of data entered into ERMS (i.e. Risks, key controls, and metrics, etc.)
Assessing Segment Risk Officers and their teams alignment with the segment risk management program guidelines and related corporate risk policies and procedures
Documenting conclusions from testing results
Writing reports at both segment and enterprise levels for reviews performed
Communicating, reporting and tracking remediation of data exceptions to Segment Risk Officers and their Risk Management teams
Promoting exchange of ideas and application of best practices
Developing and maintaining strong working relationships with segments through continuous and proactive communication
5 to 7 years of risk, audit, or compliance related experience required, preferably in progressively responsible positions showing continuous growth and increased depth of skill set
In-depth knowledge of risk management procedures/principles including experience analyzing risks, controls and assessments
Knowledge of the Enterprise Risk Management System (ERMS) is preferred
Business segment operational experience is a plus
Leadership experience is preferred
Excellent influencing and consulting skills
Excellent verbal/written communication (one-on-one and group presentation) skills
Excellent analytical and problem-solving skills
Ability to multi-task in a team setting, and work in a fast paced environment

Portfolio Assurance Manager Resume Examples & Samples

Bachelor degree
Experience of Change Management, especially within the Financial Services industry
Influencing and verbal/written communication skills
Strong ability to analyse, identify and deliver solutions promptly
Proven organisational skills, reflecting an ability to prioritise and take ownership
Proven track record of successful delivery with a change environment
Detailed knowledge of Regulatory requirements and environment
Detailed knowledge of large organisations (ideally within financial services) technology architecture, hardware and software
Maintains high standards of personal integrity whilst respecting diverse viewpoints
Proven project management/ assurance review skills
Delivery under pressure
Proven track record of creating a high-performance climate and proactive culture
Identifies and addresses inefficiencies in systems and processes
Able to clearly define strategic issues in a fast-changing environment and effectively manage areas of ambiguity
Proven ability to generate new and creative ideas whilst promoting and sharing innovative practices throughout the organisation
Understands and leverages use of technology, integrating in to overall business strategies and solutions where appropriate
Industry recognised Change Management qualification such as Prince 2, MSP
Knowledge and understanding of change delivery methodologies such as Waterfall and Agile
Excellent track record of delivery in a risk management/ assurance related role
Detailed knowledge of key Barclays processes, procedures and policies
International regulatory compliance knowledge/experience
Risk qualification would be an advantage (IRM/CISI)
Six Sigma (or similar) qualification would be an advantage
Strong knowledge of operational functions and general practices
Evidenced ability to build strong networks with various business partners with whom the position will interact (i.e. Compliance, Internal Audit, Marketing, IT, Technology Risk, Operational Management), with good level of experience of interacting with Senior Executives

Senior Assurance Manager Resume Examples & Samples

Proven experience of people management, development and coaching
Ability to communicate at all levels of the organisation in all formats
Strong programme or project management / delivery skills

Sterility Assurance Manager Resume Examples & Samples

Manage the Sterility Assurance team to drive compliance to applicable FDA, ISO, ANSI/AAMI and company requirements, including all safety, quality and operational documentation and practices
Provide knowledge and recommendations for processing products through ethylene oxide and gamma sterilization
Review/approve product and sterilization process change control documentation and specifications
Manage, coach, mentor, and develop the performance of the team to drive and support a high performance work culture; including writing and delivering performance appraisals, administering disciplinary action, providing positive recognition, liaising with Human Resources to ensure consistency in administration and compliance with Company policies, focusing on the development of high-
Potential employees and crafting succession plans, and establishing a collaborative environment that encourages and supports
Employee engagement
Ensure provision of a clean, safe and environmentally compliant work environment

Program Assurance Manager Resume Examples & Samples

Degree – 2.1 or above
It would be beneficial to have an understanding of core SAP modules (FI, CO, MM, SD, PP) and a general knowledge of BW, GRC, MDM and Business Objects
Project Management certifications- e.g. PRINCE 2, PMP, APMP
Understanding of IS basics- infrastructure, security, SAP technologies and tool sets
CISA/CISM/ CRISC
A qualified accountant (not essential)

100

Transformation Programme Assurance Manager Resume Examples & Samples

ENA – Slough based
DVM – Dubai based
Supply and Central Functions – Slough based
To monitor the programme in real time and provide an independent assessment of its status, strengths, weaknesses and areas for improvement
To undertake Transformation Programme Assurance assignments providing an independent appraisal of the adequacy and effectiveness of transformation and SAP project/ programme execution
The role will involve undertaking a number of activities on the Programme including ad-hoc consultancy, training, performing independent quality reviews and interaction with senior stakeholders. This will ensure exposure to a wide range of the Group’s activities and processes and provide an excellent opportunity for future progression within the group
There may also be an opportunity to review and work with other programmes within the group that fall outside of the programme umbrella
To work seamlessly with your peer Transformation Programme Assurance Managers under the direction of the Head of Audit IS & Projects
To co-ordinate activities with our Independent Programme Assurance partner to provide assurance over the transformation programme plan
To support the ongoing development of the programme assurance plan
To shadow programme deployments and provide input to stage gate assessments and other programme key meetings
To build a relationship with senior stakeholders in the programme to provide an independent view on the operation of the programme including programme governance, testing, training, management of business change, communications, data migrations
Provide advice and guidance on sound implementation principles
To carry out risk driven audit and assurance assignments on functional areas of the programme as well as lead and carry out pre and post implementation reviews for deployments
To discuss and agree independent findings with responsible management focusing on areas of business risk, control weakness and operational efficiency
The preparation and agreement of summary reports of findings and recommendations
To undertake follow up reviews of significant recommendations to ascertain whether improvement actions have been implemented
Keeping up to date with business developments (including acquisitions, new systems, new products and services, etc)
Able to influence at all levels of the organisation and have a high level of impact with senior leadership
Expert in Programme Management Principles, methods, techniques and tools with experience of working in large projects
Able to maintain and assert independent view and successfully manage disagreement with programme leadership
Excellent written and verbal communication skills at all levels
To add value to the business through promoting sharing of best practices & contributing to business improvement
Able to demonstrate ability to drive cross-functional continuous improvement in areas outside immediate control
Building a strong network of relationships with senior management across diverse geographies and functions
Strong people management background
Ability to manage multiple strands of activity
Strong Project risk management skills
Strong understanding of project management principles and good project organisation practices
Track record of previous work on transformation programmes preferably involving SAP ECC 6.0 implementations, preferably within the Consumer Products industry
Knowledge of Business process design and controls

101

Project Safety Assurance Manager Resume Examples & Samples

Coordinate all the Safety Assurance activities on the project / system / product. Perform Safety
Upper technical education
Experience in Transport or other safety critical fields industrial represents and advantage
English Language: advanced level
Knowledge of Word, Excel, Power point

102

IT Assurance Manager Resume Examples & Samples

Review ITGCs, relevant entity level controls, and CACI Policy & Procedure documents as well as interview control and business process owners to assess validity and effectiveness of existing controls. The candidate will then
Recommend changes consistent with best practices and regulatory requirements to the Chief Information Officer (CIO) and Vice President of Internal Audit/Compliance
Facilitate updating the documents to ensure that controls are designed effectively and adequately mitigate the risk related to the control. Additionally, they will ensure that the documentation follows a standardized format
Facilitate the annual review/update of the documents with the goal of ensuring the documents remain current and that there is continuous process improvement
Manage the annual ITGC certification program which requires all members of CIS to review relevant ITGC documents yearly and attest that they have read and will comply with them
Lead the annual internal and external SOX IT audit by coordinating and facilitating meetings between CIS, Internal/External Auditors to ensure that there is a complete and accurate understanding for controls in place; audit requests are responded to in a timely manner; and responses to findings are adequate and timely
Participate in regularly scheduled CIS meetings cited in the ITGC documents to evaluate their effectiveness and recommend improvements
Represent and advocate for CIS during periodic SOX meetings and provide written updates to the CIS Management team
Serve as the overall key point of contact, monitor, and meeting facilitator for CIS owned IT controls
Identify areas where IT controls can be automated and streamlined by leveraging technology and best practices to enhance overall operating effectiveness and mitigation of risk
Design and deliver periodic internal presentations that are relevant to IT control compliance to ensure leadership and staff are kept current on compliance matters
Bachelor’s degree in Computer Science, Computer Information Systems, or a related field is preferred
10-12 years of auditing experience with focus in IT required
CISA certification desired
Working knowledge of IT governance and control frameworks such as COSO, CoBIT, NIST and ISO 9001, 20000, 27001
Working knowledge of Sarbanes-Oxley Act
Working knowledge of: financial applications, Windows/Unix operating systems, application development lifecycle, data center operations, network security, internet, cloud and related technologies, general network technologies, mainframe and mid-range computing, ERP Systems, databases, as well as familiarity with IT audit tools
Ability to identify and assess business process and IT risks and design audit procedures to effectively address those risks
Ability to think critically, prioritize efforts using a risk-based approach, and drive positive change

103

Delivery Assurance Manager Resume Examples & Samples

Development and maintain relationships with suppliers in region to drive excellence in quality and delivery performance in support of the Global Supply Chain Supplier Gold objectives
Lead activities of Delivery Assurance Field Representatives including facilitating communications with internal procurement personnel and leadership
Establish leading indicators of performance and track weekly, on-site at supplier; track lagging indicators
Track and review WIP data, On-time Starts, Line of Balance, Promise date validation, raw material availability, buffer stock audit, capacity review, other activities as needed
Facilitate two way communications with delivery assurance and command center personnel
Intervene to expedite deliveries and/or resolve quality issues as required; escalate critical delivery issues
Attend shortage meetings as required by the business
Minimum 7 years Procurement, Operations, Quality, and/or Continuous Improvement experience
Minimum 3 years supervisory experience
Knowledge of outsource process/leased labor HIGHLY desired
Highly effective team player able to develop and sustain team commitment and ownership
Ability to work, communicate and collaborate with: Operations, Quality, Engineering, Program Management, Materials Management, Logistics, all Global Supply Chain Employees and Leadership as Required
Self-motivated, high energy individual that can act with little guidance and support the Manager as required
Highly adaptable person with ability to initiate change as required; demonstrated problem solving and crisis management ability desired and is a plus
Working knowledge of SAP, Microsoft Office Suite, advanced Excel preferred
U.S. Citizenship required

104

Design Assurance Manager Resume Examples & Samples

Participation in establishing medical device design requirement, ensuring they are complete, unambiguous and testable
Provide oversight and management of design verification activities (in house and with external partners)
Oversight and management of design validation activities (in house and with
Participate in medical device risk management activities
Provide development support and review responsibilities for the creation and maintenance of DHF’s, Technical Files and similar documents
Project participation in assigned medical device development projects and leadership, as assigned, on projects with primary influence on design assurance activities
Participate in medical device design reviews as project leader, participant and independent reviewer, as applicable
Provide manufacturing and production support at UT companies and partner locations, including process validations and similar activities
Support development of engineering lab capabilities (equipment, processes, etc) to support medical device design assurance activities
Proficient in Microsoft Office: Word, Excel, Access, Visio and Outlook
Prior experience with and understanding of 21 CFR 820, ISO 9001, ISO 13485 and related quality system requirements for medical devices
Prior PLM experience (including document and change control)
Prior systems experience with mechanical analytic tools for airflow, FEA (or similar)
Proficient with other analytical packages (MiniTab, Mathmatica, etc)
Knowledge of European medical device regulations

105

Assurance Manager Resume Examples & Samples

Focus on audit engagement management and staff supervision
Build and manage effective client relationships
Provide support, guidance and mentoring to audit engagement personnel
Assist with business development opportunities and help team achieve development goals

106

Revenue Assurance Manager Resume Examples & Samples

Manages department personnel and operations which includes staffing, training, work flow analysis and performance management
Manages staffing to ensure appropriate allocation and compliance with goals and objectives
Monitors quality and financial performance
Ensures compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards
Recommends enhancement and cost saving strategies
Resolves interdepartmental issues to ensure consistency in quality, procedure and policy application
Develops, monitors and implements programs to enhance customer service, develop skills and improve scope of service
Analyzes programs and makes improvements
Participates in managers meetings and relevant committees as assigned
Minimum five years supervisory or management experience

107

GST Assurance Manager Resume Examples & Samples

5 years' experience in a tax, tax-related accounting or audit role, preferably with involvement in GST matters
A proven track record of leading a small team in a large and complex organisation
Experience in reporting and elicitation of issues to senior stakeholders
Significant influencing and negotiating ability to ensure the most effective outcomes are achieved
Strong ability to build and maintain effective business partnerships

108

Technology Compliance & Assurance Manager Resume Examples & Samples

Manage the execution and delivery of internal PM/BA practice policies, procedures and standards as they apply to app delivery and identify the risks, impact and root causes of non-compliance
Be responsible for helping the CAR lead to define and implement a sustainable compliance and assurance framework
Ensure the delivery results per the defined critical success factors and drive business intelligence function activities such as review, analysis , syndication of the finding and provide recommendations for preventative approach to future risks while providing continuous improvement of the assurance capabilities
Identify and estimate resource requirements to meet PMBA compliance, assurance and reporting(CAR) demands
Reinforce workforce goals, identify, resolve and escalate issues to avoid creating potential conflicts, delays and failures to meet the compliance framework standards and assure quality
Provide periodic review of programs and projects to evaluate PM processes relative to the standards identified within the compliance framework and report on the progress of the defined processes, standard practices and methodologies and assess the quality

109

GPS OCX Mission Assurance Manager Resume Examples & Samples

Identification, evolution and sustainment of Mission Assurance touch points across the agile software development process to ensure the technical integrity of work products, identify process improvements, and verify compliance with Raytheon, program and customer requirements
Establishment and maintenance of an on-program independent assessment capability to ensure product and process compliance through technical reviews, audits, inspections, and verification events
Review and validation of system and component technical performance through participation in the development process, independent oversight of milestone reviews and technical exchange meetings, and identification of program risks and opportunities
Analysis of engineering, integration and test metrics to identify trend issues, non-compliances, and development risks with impact to system performance and program execution
Creation of strong, collaborative relationships across program organizational boundaries, to include suppliers, DCMA and the GPS OCX customer and user communities, and champion the importance of key mission assurance tenets in the achieving customer success
Direct supervision of the GPS OCX Mission Assurance team to include guidance and direction to employees, performance development, career and skill development, timekeeping, travel approval and expense reporting, resource scheduling, and oversight of daily tasks
Management of Mission Assurance resource requirements and staffing needs, to include hiring, training, certification, as well as financial oversight to include Cost Account Management (CAM), Basis of Estimate (BOE) and Estimate at Complete (EAC) approval activities
12 - 15 years of demonstrated leadership in quality management, mission assurance, or software engineering in the space and/or space ground systems domain
Experience with the application of quality engineering fundamentals in software-intensive programs, including root cause and corrective action, auditing, inspection and process improvement
Demonstrated competency with agile software development methods and automated software design, build and test practices
Experience with development, integration and change management for Computing Environments, to include hardware/software COTS and Virtualization/Cloud technologies
Familiarity with software, hardware, and systems quality tools, metrics and processes, and practical experience leading process improvement initiatives
Knowledgeable in continuing space ground operations, operational readiness, and user suitability
Experience with the application of Mission Assurance methods and techniques in a subcontract management environment
Background in system engineering or associated disciplines, including reliability, system safety and verification/validation
Understanding of Security Information Assurance/Protection concepts and techniques
Knowledge of C++, Java, and Perl, and software testing, verification, and validation methodologies
Raytheon Six Sigma Expert or industry equivalent

110

Healthcare Assurance Manager Resume Examples & Samples

Five (5) or more years prior work experience in public accounting required
Three (3) to five (5) years of relevant experience in the Healthcare Industry required
Possess solid decision-making skills
Able to be responsible for business development and marketing

111

Mission Assurance Manager Resume Examples & Samples

Develops and maintains the quality, health & welfare and environmental policies and procedures in compliance with corporate, state, federal and local regulations and contract requirements
Promotes the current ISO 9001:2000 culture throughout the company
Facilitates ISO development, implementation, training and registration of all new contracts
Conducts quality audits on a periodic basis at field locations to ensure compliance with contractual requirements
Participates at the corporate level on the AECOM Safety Committee and at the site level to address site related quality, health & welfare and environmental concerns
Provides guidance to managers and supervisors to assist them in the interpretation of and compliance with quality, health & welfare and environmental related contract requirements
Corresponds with corporate loss control experts and insurance company claim representatives to strengthen the company worker's compensation and loss prevention program
Conducts special evaluations, quality surveys and audits. Compiles reports and findings of surveys and audits for review and makes corrective action recommendations as required
Participates at the corporate level on the AECOM Environmental Compliance Committee
Performs all other position related duties as assigned or requested

112

Audit Assurance Manager Resume Examples & Samples

Able to work autonomously / independently
Results focussed in identifying and supporting the improvement of business performance
Experience of working in a Risk, Assurance or Audit capacity
Able to challenge and influence senior management / key stakeholders
Able to analyse / assimilate information to form logical and substantiated recommendations for change or improvement

113

Operations Assurance Manager Resume Examples & Samples

Manage service delivery operational, financial performance and customer satisfaction
Handle specific contract delivery performance
Conduct Operating Level Agreements (OLA) signed with other service delivery units
Drive operational excellence
Identify delivery trends-possible Add on Sale
Key Qualifications
Delivering results and meeting customer expectations
Persuading and influencing with argumentation skills
Analyzing
Entrepreneurial and commercial thinking
Relating and networking
Leading and supervising, have coaching skills
Market insight, business understanding and Ericsson knowledge
Financial skills

114

Assurance Manager Resume Examples & Samples

Manage the planning, execution and delivery of assurance engagements
Develop and maintain working relationships with client management, identify client needs and continually improve our clients' satisfaction
Prepare and deliver presentations to engagement team members and client management
Prepare reports and schedules that will be delivered to clients and other parties
Graduate degree from Finance/Audit/Audit Economics/Accounting
Five years of relevant work experience
Strong knowledge of IFRS and local GAAP
Complience with understanding of regulatory requirements
Excellent written and verbal knowledge of Azerbaijani and English
ACCA or CPA qualified

115

Assurance Manager Resume Examples & Samples

Foster relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery. Stay abreast of current business and industry trends relevant to the client's business
Demonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in advisory services capabilities and industry knowledge
Effectively manage and motivate client engagement teams with diverse skills and backgrounds. Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counselling and mentoring junior consultants within the organization
Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs
A bachelor's degree and approximately 5 years of related work experience; or a graduate degree and approximately 4 years of related work experience; degree emphasis in Finance, Accounting, Economics, Business, Computer Science, IT or Engineering preferred; MBA desired
External client delivery and solution knowledge spanning data management, data warehousing and reporting/analytics domains
At least 3+ years experience in providing advisory services in the following BI focus areas: operational/management reporting in at least one of the core functional areas (Finance, Supply Chain and/or Customer), metadata development, metric definition and scorecard design, and/or database design/development
Proven track record of understanding business challenges and translating them into value add business intelligence solutions
Proven experience within the business intelligence domain gathering business and technical requirements, solution design and build, testing and solution deployment
Demonstrated implementation experience in 1 or more of the following BI software applications (including design and configuration): Oracle Essbase/OBIEE, SAP Business Warehouse and Business Objects, IBM TM1, Cognos, SPSS
BI engagement leadership experience including: managing staff, providing regular status updates, and monitoring project economics and hands on technical expertise as well as managing client relationships
Strong analytical and problem-solving skills as well as excellent oral and written communication skills
A willingness to travel to meet client needs; travel is estimated at 80%. A valid driver’s license in the US and a valid passport required; willingness and ability to travel internationally

116

Client Assurance Manager Resume Examples & Samples

Documents computer system controls for Information System integrity and transaction accuracy related to various framework requirements; reviews work performed by individuals under their supervision
Coordinates and tracks to completion activities related to audit findings (internal or external) and management action plans within established time frame defined in the audit report
Tracks level of effort for client audit requests to ensure appropriate resource levels
Recommends system and control improvements to increase efficiency and effectiveness
Coordinate/assist work of external auditors to maximize reliance and reduce audit fees; coordinates external audit efforts against the Internal Audit plan to ensure efficiency and reduce “audit fatigue”
Participates in enterprise compliance initiatives, where necessary

117

Technology Consulting & Assurance Manager Resume Examples & Samples

Fast track upward career path; visibility and the ability to have an impact
Exposure to broad range of projects
St. Louis team has over 100 professionals (audit, tax + consulting)
INSIDE Public Accounting - Top 10 fastest growing accounting firms in the US
Respect for Work/Life Balance and professional growth/development
Deliver guidance on technology strategies, opportunities and risks to senior client executives (both technical and non-technical). Quickly assess current state of client IT environments and develop recommendations for improvement. Assist with developing cost and level of effort estimates. Identify opportunities for utilizing emerging technologies (e.g., cloud, mobile, social, analytics) to improve business results and minimize risk. Identify and document business requirements as well as identify 3rd party partners to assist clients with meeting technology needs. Provide Virtual CIO-type services to clients
Develop and lead oral and written presentations to executives during the conclusion of the project, discuss observations and recommend next steps to improve operations, increase productivity, improve controls, reduce risk and reduce costs
Build and develop client relationships and solicit client input on satisfaction
Lead client development meetings, prepare proposals and execute other practice development activities
Provide technical expertise relating to complex technology and control issues and answer questions received from clients
Oversee the day-to-day operations of multiple engagements including a broad range of assignments including cybersecurity, IT strategy, technology controls, etc
Supervise staff and manage services delivered to clients including preparation of strategy and plans, setting and monitoring budgets, scheduling projects, selecting staff and assigning workloads, and reporting of results; develop and motivate engagement staff and provide them with coaching and counseling
Assist with overall project management for engagements; prepare project proposals for potential engagements and ensure services are delivered up to client requirements and industry standards; prepare reports and work papers
Manage engagement budget, staffing, and scheduling issues; oversee programs for client organizations, as well as supervise research on complex technology problems; and serve as a managing supervisor for senior and staff personnel
CPA, CISSP, CIA, CISA, CISM and other technology and control designations a plus
A willingness to travel, if necessary

118

Revenue Assurance Manager Country Lead Resume Examples & Samples

To assure the monitoring, validation and reconciliation of e2e processes of the BT revenue, cost and margin cycles for all BT GS products, systems and propositions
To ensure they are timely, complete and accurate in addition to promoting customer confidence through robust control improvements
The role holder will develop and lead on business improvement activities, that are relevant for their area of BT GS Region
Leads and where necessary carries out analysis that supports business improvement approaches and delivers customer satisfaction, cost reduction and revenue growth
To work closely with Operational & Finance units, and implements and manages change initiatives that will reduce revenue leakage, measurably reduce costs and therefore increase margin. Also as a result, then aim to improve organisational efficiency and productivity
To raise the awareness and profile of Revenue Assurance within the business by highlighting and mitigating risk around revenue and margin leakages, either directly or by supporting senior management team
To develop, improve, track and support revenue optimisation and efficiency of all required business process and rules that governs both internal and external adherence to guidelines outlined by the BT Group
Execution of Core Product Assurance Strategy delivering external incremental benefit and driving practical solutions
Executive stakeholder relationship management
Develop and improve processes, policy and procedures to drive best practise
Programme Lead and responsible for delivering Core Product cost and revenue assurance coverage across GS
To support the delivery of the Roadmap objectives for BT GS Revenue Assurance focused on the validation of cost to revenues, leading on relevant areas
Analysis of E2E reconciliation from order through to Billing and GL and ensuring that all products, promotions, pricing and discounts including bespoke offerings are set up and billed in a timely, complete and accurate manner
Pro-actively investigate & lead on new areas of possible leakage (Revenue and Cost) through liaising with various points of contact across the business and\or through the analysis of various data sources available to the team
Analyse, report and assist on the correction of revenue impacting errors across all billing systems and the management of resolution with operational business process owners
Lead and\or support the co-ordination of recovery activities with various parts of the business, as well as support any recovery teams in place (directly or indirectly)
To provide comprehensive revenue risk analysis to drive internal improvements through prioritisation of tasks or resolution activity to mitigate risk across business forums
To develop weekly and monthly reconciliation packs and KPI dashboards to reflect the overall performance of service E2E processing
To champion revenue leakage issues across BT GS by influencing and engaging key stakeholders on activity and resource requirements necessary to drive revenue maximisation
The role will include line management responsibility, directly or indirectly, on either project related or permanent basis
Team management
Identification of Revenue Leakage through E2E product and service tracking and analysis
Revenue risk monitoring and analysis
Financial benefit reporting
Analysis of any order through to billing discrepancies, and corrective action
E2E weekly analysis and reporting
E2E monthly analysis and reporting
Variance analysis across settlements and GL issues
Reconciliation Handshakes and analysis across Revenue areas (Billing, Collections and GL)
Leakage Reporting (product\services not billed)

119

Revenue Assurance Manager Resume Examples & Samples

To develop and lead on business improvement activities, that are relevant for their area of BT Group products, systems and or processes
To work closely with operational and finance units, implement and manage change initiatives that will reduce revenue leakage, measurably reduce costs and therefore increase margin. Also as a result, then aim to improve organisational efficiency and productivity
To lead and where necessary carry out analysis that supports business improvement approaches and delivers customer satisfaction, cost reduction and revenue growth
To assure the monitoring, validation and reconciliation of e2e processes of the BT Group revenue, cost and margin cycles for the relevant products, systems and propositions
To ensure billing is timely, complete and accurate in addition to promoting customer confidence through robust control improvements
To support the delivery of the Roadmap objectives for BT Revenue Assurance focused on the validation of cost to revenues, leading on relevant product areas
Perform root cause analysis and coordinate the implementation of systems, process and people changes with the business community
Act as a Concept-to-Market subject matter lead and represent BT Group RA in all new projects driving product launches and system changes
Responsible for design and delivery of significant, long term measurable improvement
Review RA Strategy, identify risks and make adjustments as appropriate
To analyse the E2E reconciliation from order through to Billing and P&L, ensuring that all products, promotions, pricing and discounts including bespoke offerings are set up and billed in a timely, complete and accurate manner
Produce proof of concept reconciliation and data analysis in order to quantify and qualify the margin improvement opportunities
To pro-actively investigate & lead on new areas of possible leakage or margin improvement (Revenue and Cost) through liaising with various points of contact across the business and/or through the analysis of various data sources available to the team
To analyse, report and assist on the correction of revenue impacting errors across systems and the management of resolution with operational business process owners
To champion revenue leakage issues across BT by influencing and engaging key stakeholders on activity and resource requirements necessary to drive revenue maximisation
Coordinate the submission of RA requirements for conversion to relevant design stories for new projects
Revenue & Cost risk analysis and assistance with prioritisation
Produce KPIs and presentation packs for BT stakeholders
Submit requests to Supplier Forums to secure support and drive systems and product improvements working collaboratively with the BT Community
To lead and/or support the co-ordination of recovery activities with various parts of the business, as well as support any recovery teams in place (directly or indirectly)
Analytical / Revenue Assurance / BI experience
Mobile industry experience
Very strong analytical and problem solving skills
Ability to run a complex set of programmes delivering financial benefits in terms of cost reduction, revenue generation and system/process improvements

120

Transportation Assurance Manager Resume Examples & Samples

Support the reporting to Transportation SLT on QSSE performance (e.g. performance dashboards)
Lead and contribute to our thinking on an effective assurance regime in the context that much of our work is delivered in collaboration with our supply chain
Plan, coordinate and communicate Transportation’s assurance programme including the Internal Audit regime
Support external assessments, RISQS audits, client audits, National Highways Sector Scheme and other highways sector requirements and LRQA audits as required
Undertake, where agreed, supplier audits in liaison with the Supply Chain Manager
Deliver an effective and efficient assurance service including a focus on specific issues (e.g. fatigue)
Produce brief monthly and quarterly summaries of assurance activities undertaken
Support the review of standards and legal requirements and consultations
Support update of the Transportation Deliver Work site (procedures, guidance, etc.)
Review and report on trends identified as part of the assurance programme
Actively work with the wider QSSE team including supporting safety culture initiatives
Liaise with others, e.g. the Supply Chain Manager and Construction Manager where needed

121

Performance Assurance Manager Resume Examples & Samples

Partner with Consumer Sales Facilitation Managers and Center Sales Specialists
Host bi-weekly sales process improvement calls and web meetings
Create Consumer Communications for all Sales Employees
Assist in creating and maintaining Sales and Service SharePoint team sites
Lead mentoring and coaching sessions for Call Center Management teams
Assist with call studies and employee performance analysis
Utilize all Consumer Mass Business (CMB) Sales and Service metrics sites and reporting to create simplified reports
Collaborate with other lines of business to obtain and utilize best practices in order to innovate with the sales team
Create executive level communications using PowerPoint, SharePoint, CrowdAround and other applications
Distinctive problem-solving and report analysis skills
Strong team leadership skills
Strong oral and written communication skills with experience in influencing others
Proficient in all Microsoft programs, especially PowerPoint and Excel
Experience in developing programs and ensuring field execution
Self-motivated and able to multi-task in a high paced environment
Proficient in creating executive presentations
Must have 5 years of experience in call centers
Experience with SQL development, SharePoint Designer and Oracle systems
Experience with Cofee Anywhere, iVAPP and NSOP
Previous training background
Has had proven success leading diverse remote teams
Experience providing detailed analysis on call center metrics
Background in employee engagement
Experience with video editing and photography
Has 3 years of experience in Consumer Sales

122

IT Assurance Manager Resume Examples & Samples

4 year degree in relevant technical field from an accredited institution
6 or more years experience in a related field
At least 1 year in a managerial capacity
Experience in one or more of the following capabilities: auditing and/or financial reporting, FISCAM assessment and/or IT audit
Experience with internal control testing
Experience with FISCAM, DIACAP, FISMA, A-127, FFMIA and NIST SP 800-53
Extensive knowledge of IT controls and best practices
Extensive knowledge of industry trends and security issues in applications/systems, client/servers and IT processes
Advanced understanding in one or more of the following areas: operating system security, database security, network security, encryption and software asset management
CISA or similar certification (CPA, CIA, CDFM, CGFM)

123

Delivery & Assurance Manager Resume Examples & Samples

Develop, maintain, communicate and execute a robust Quality Assurance framework which is aligned to the DLG Technology Quality Model, policies, processes and standards
Develop and maintain quality assurance processes, standards, tools, templates, documents and reports. Document and communicate changes to process, tools and templates
Promote the benefits of delivery assurance with practitioners and stakeholders. Provide education, advice, guidance and support to drive adoption and adherence to agreed processes and standards
Establish an agreed governance / assurance level for all projects (including the use of 3rd party assurance when required)
Investigate and provide assurance on process adoption and conformance to standards
Escalate and address non-conformance issues proportionately to their impact and the needs of the business
Assess and evaluate risks for individual programmes / projects and the overall portfolio
Provide insights for programme / project sponsors, managers and governance forums to enable them to make informed decisions and help to reduce the causes of project failure, promote te conditions for project success and deliver improved outcomes
Facilitate constructive feedback from practitioners and stakeholders to identify remedial actions and solutions to improvement opportunities arising from the reviews
Share lessons learned, trends, root cause analysis with project practitioners and stakeholder
Board level reports of compliance with audit requirements
Document, communicate, prioritise, obtain management approval, and report on identified remedial actions and improvement opportunities
Identify and implement opportunities for innovation and continuous improvement in quality assurance and the DLG Technology Quality Model
Pro-actively demonstrate required behaviours in line with expectations of the role
This role requires demonstrable experience of developing and maintaining quality assurance policies and frameworks for large scale technology projects
Solid experience delivering large scale technology projects is essential
A good track record of developing business relationships and stakeholder buy in will be key

124

Business Assurance Manager Resume Examples & Samples

Support the development of the overall Change & Mobilisation strategy and approach design for the business
Total accountability for the successful mobilisation, re-mobilisation and de-mobilisation of new contracts or re-confirmed contracts
Engage with key stakeholders and act as the conduit to ensure each mobilisation plan meets current and future business requirements
Address and mitigate any highlight issues or risks which may impact the successful delivery of the project, ensuring business continuity during transition
Accountable for management of each mobilisation budget, ensuring the successful delivery within the budget constraints
Accountable for co-ordinating team leaders from each relevant department involved with the mobilisation, managing them through a defined mobilisation process/framework
Report and communicate overall status, progress and issues to the Business Assurance Manager (Mobilisation) and other members of the Senior Management Team
Be accountable for the implementation of a robust service delivery model, utilising standardised systems already developed. This will be done taking in to account the requirements of each client through consultation and as per agreed contract documentation
Develop and manage programme escalation process and formal review process within the Programme dimensions. Including regular assessment of priorities and risks
Accountable for managing and developing client relationships in conjunction with the business development team and contract management team
Lead a successful wind down of the work stream, ensuring that all lessons learned are captured and any corrective actions implemented in to future mobilisation activities
Responsible for managing audit activates as issued, in line with the businesses ISO 9001, 18001 and 14001 registration in support of the business QMS
Previous Project or Programme Management experience with exposure to the Facilities Management industry
Prince 2 Qualified with good project management skills
Proven track record of managing people
Proven track record of successfully delivering complex mobilisations
Good communication and negotiation skills at all levels of management
Ability to work and manage to a programme with tight deadlines
Ability to respond to the needs of both the company and client needs
Highly organised and responsive, with ability to deliver under pressure
Highly capable stakeholder management and communication skills
Willingness to learn new change methodology and tools, as well as drive forward change
Ability to think strategically and understand the wider picture impact and benefit of programme
Great team working ethos and commitment to delivery and learning
Self-motivated and the ability to manage own workload and those of others
Flexible and able to travel within the UK as required
Able to understand and work within complex circumstances with tight deadlines
Able to work flexibly, responding to rapidly changing priorities
Ability to take a ‘whole system’ approach to service change
Experience of using project planning tools (such as MS Project)
NEBOSH, Lean, APMP, Auditing, MS Office (Including but not limited to MS Project), IOSH

125

Mission Assurance Manager Resume Examples & Samples

QMS monitoring including annual assessment of program quality metrics, BU execution gate review and assessment effectiveness, CPAS and root cause effectiveness, and execution of Risk-Based Process Evaluations on each program in the BU
Lead the BU’s IPRS entries by coordinating inputs/revisions, holding monthly BU reviews, and driving to closure the monthly reporting and Return to Green (RTG) plans
Partnering with business development to coordinate MA resource engagement in acquisitions, with personal MA engagement on priority pursuits
Assess execution and risk of the BU portfolio; investigate and recommend corrective actions for select program issues necessitating MA engagement
Coordinate and conduct execution gate reviews and independent assessments for programs in the BU. Act as co-chair or coordinator on gate reviews and NAR/ICE events
Coordinate independent MA status reporting across for the BU for situational awareness
Facilitate and coordinate BU affordability and continuous improvement activities
Execute supplier mission assurance activities across the BU including completion & effectiveness of supplier evaluations, supplier qualification and quality requirements flow-downs, risk assessments and engagement with risky/problem suppliers, and counterfeit material prevention implementation to include effective Sentinel system implementation
Participate in Division MA engagement activities, annual MA goals development, and MA professional development activities and training
Bachelor’s Degree and 10 years of related experience (or 8 years with a Master's). An additional 4 years of related experience may be considered in lieu of a degree
Demonstrated skills in accordance with the MA competency model, and knowledge/experience of maintaining a Quality Management System
Knowledge of risk management, process improvement, defect prevention, introduction of best practices (e.g. CMMI, Six SIGMA, ISO/AS9100)
Basic knowledge of systems / software engineering lifecycle processes, IT service management (e.g. ISO/IEC 15288, ISO/IEC 12207, ITIL)
Basic knowledge of information assurance concepts (e.g. NIST 800-53, DIACAP, RMF, ISO 27001, DoD 8570)
Basic knowledge of Product Line and supply chain assurance concepts
Active Secret clearance with capability to obtain Top Secret clearance
Master’s Degree and 8 years related experience
Expert, demonstrated knowledge of system and software development methodologies and practices
Working knowledge of Northrop Grumman Technology Services (NGTS) policies and procedures and the PMR/PRA process
Certified PMP, INCOSE CSEP, ISO/IEC 27001 Assessor, ITIL Certification, ISO/AS9100 and/or ISO-9000 Lead Auditor; CMMI Assessor, ASQ QE or OE certification, Six Sigma Black Belt, Agile Scrum Master, DoD 8570 Cyber Certifications
TS/SCI Clearance

126

Service Planning & Assurance Manager Resume Examples & Samples

Degree Educated, with substantial post graduate work experience in at a senior level in the management of a complex IT Services environment and / or business facing IT role
Experience in a global organisation using in-sourced and out-sourced IT services
Good knowledge of IT Service Management best practice (ITIL) in specific process areas e.g. Change management
An ideal candidate from a non-BAT background will take 4-6 months to learn BAT processes and governance before being fully productive
People management experience in a professional environment
PRINCE 2 or similar structured project management methodology and Agile (SCRUM or similar) methodology

127

Manufacturing Plant Technical Assurance Manager Resume Examples & Samples

Practical knowledge and relevant experience in the areas of Controls, Maintenance, Utilities, Process Engineering, Packaging Systems Engineering, Project Management and Capital Administration
The successful candidate should have deep technical knowledge in at least three of the core engineering disciplines listed. Successful candidates should possess deep technical and operations knowledge
Knowledge of SAP, capital control, engineering specifications and standards, food safety, and use of process operation guides/standard operating procedures, policies, procedures, and GMP’s
Written and oral communication skills
Experience in personnel management
Experience with LEAN/Six Sigma/TPM is a plus
Knowledge and demonstrated expertise and focus in the confectionery or in food processing is a plus
Minimum 10 years experience in manufacturing engineering (preferably in food processing engineering)
Experience in a variety of engineering and leadership roles within the food industry
Two or more years of personnel management experience
Two or more years of project management experience

128

Credit Assurance Manager Resume Examples & Samples

Delivery of the group's wholesale credit assurance program
Credit risk analysis encompassing rating accuracy, key risks, risk return analysis
Provision of concise, insightful reporting of outcomes
Development and provision of training and advice about credit risk policies and methodologies across Macquarie's global business
Understanding the risk profile, key policies and processes and, where appropriate, acting as a catalyst for change
Reviewing and challenging culture, process and policy
Applying analytics to credit risk data to identify risks and trends to improve business risk management
Provision of insights and advice to credit risk and the business on the best practice for design, measurement, analysis, evaluation and reporting of credit risk
Responding to requests from various stakeholders including regulators, auditors and Macquarie senior management
A tertiary degree in Finance or a related area. Relevant postgraduate degrees or professional qualifications (CA, CFA, CPA) are desirable
8-10 years direct experience or in a credit risk discipline, such as credit decisioning or risk advisory experience gained within a dynamic international financial institution or professional services firm
The ability to think laterally with strong problem solving, persuasive skills and an ability to grasp abstract concepts and complex situations
Excellent communication skills, both verbal and written, with the ability to initiate and lead conversations with business and credit risk leaders and credit risk management colleagues regarding anticipated and emerging issues
A working knowledge of the regulatory environment in which Macquarie operates
The ability to work independently as well as collaboratively within a global matrixed organisation to deliver results
Tenacity, agility and a proven ability to sustain high levels of performance in a fast-paced, output focused environment

129

Delivery Assurance Manager Resume Examples & Samples

Design, measurement, improvement and control of the site’s shortage management processes including business process tools, workflows, and communication
Data acquisition, analysis, coordination, and facilitation of periodic cross-functional Delivery Clinics focused on identifying root cause and developing strategic initiatives to prevent reoccurrence. (e.g., Plan for Every Part (PFEP), Supplier Lead Time alignment, MRB/ECO process improvement, Lean Transformation)
Ensure action execution and issue escalation for all actions developed in support of Operations and Sales, Inventory and Operations Planning (SIOP) goals and objectives
Applies business process tools to clearly map suppliers, inputs, processes, outputs and customers for the site’s strategy to identify and mitigate production shortages to ensure On Time Start in Full to the Master Production Schedule
Applies lean principles to eliminate waste in the site’s shortage management processes to improve real-time data accuracy and availability, reduce meetings, and develop standard work and tools for all parties
Acquires data from SAP/BW reports, On Time Start in Full tracking, Shortage Database information, and functional representatives to identify process issues/themes
Analyzes gathered data in excel to develop quantified and focused problem statements for cross-functional review in Delivery clinics
Facilitates cross-functional discussion in Delivery Clinics to identify root cause and prioritized corrective actions. Collaborates with functions including engineering, supply chain, quality, finance, manufacturing and operations, shipping and receiving, and material handling
Ability to maintain a working team environment of mutual trust, respectful conflict, commitment, and accountability for results for non-direct reports
Communicates process-based problem solving process and successes through formal PowerPoint presentations to senior leadership
Applies project management fundamentals to ensure execution of selected initiatives and corrective action
Identifies roadblocks and barriers and effectively works with the organization to enable success of Delivery Clinic team members
When required, coordinates emergency PO & WO Maintenance (push out/pull in)
When required, Tracks external shipments and internal WIP to ensure proper internal delivery
Support Lean Transformation events and activities
At minimum 5 years proven manufacturing industry experience in inventory control
Thorough understanding of Production, Materials Management and Supply Chain concepts
Relevant ERP and/or MRP system experience required. SAP preferred
Strong data analysis and project management skills
Experience as a change agent while developing and managing dotted line relationships
Proven ability to create and implement policies, procedures and standard work
Ability to work independently or as part of an integrated project team
Ability to multi-task with strong organizational skills and prioritize both daily issues and long-term projects
Strong written and verbal skills
Strong computer skills, including skill in Microsoft Office applications and the ability to learn new software
Strong organizational, planning, analytical and problem-solving skills
100% dedicated to following all safety procedures and precautions

130

Revenue Assurance Manager Resume Examples & Samples

Manage and/or support audit/control development, configuration, validation, operations, discrepancy review, ROI creation, and reporting to meet requirements, timelines, and budgets as defined by leadership
Analyze and dissect complex problems. Utilize analytical and modeling capability to perform scenario and sensitivity analysis to enhance decision making across a range of options and findings
Apply statistical analysis, including cluster analysis and pattern error estimations in order to recognize and estimate behavioral patterns that might lead to revenue leaks / opportunities
Conduct data discovery and business analysis, and identify process efficiency gaps through data mining across multiple data sources. Support ongoing data mining efforts
Utilize primary and secondary market research to derive conclusions and make recommendations
Create compliance reporting focused on revenue leakage, provide business case support to project owners, and deliver ad-hoc analysis and reporting for key Revenue Management initiatives
Extract data and Interpret operational results related to Un-Carrier initiatives and identify variances to business case benchmarks, underlying causes, opportunities and revenue process risks
Construct executive-level presentations and present complex analytical findings in clear, concise, and decision-impacting manner
Foster relationships with key cross-functional partners and internal stakeholders; establish strong partnerships to obtain desired results on behalf of the business channel
Minimum of 5 years of business process/project analysis experience with strong strategic business process improvements
Minimum 5 years professional experience in SQL, Excel and data mining are required
Demonstrated comfort level in analyzing large sets of data, and proven experience with financial modeling and business case development
Bachelor’s degree in business administration or a quantitative or related field
Deep experience with billing systems and sales processes
Direct experience in planning and leading project as a Team Leader level, preferably as a Senior Team Leader
Well versed in a multitude of analytical methodologies and techniques including modeling, forecasting, NPV/cost-benefit analysis, financial statement analysis, sensitivity analysis, variance analysis and data visualization
Strong analytical skills with experience collecting and analyzing complex and voluminous data, identifying risks and impacts, and drawing relevant conclusions
Demonstrated ability to research raw and consolidated data in a discovery base environment; including ability to identify trends and separate from calculated background noise using statistical methodology
Experience in performing advanced statistical analysis on business data
Experience analyzing processes, identifying gaps and coordinating multiple teams to facilitate timely and accurate deliverables
Knowledge of enterprise databases architecture, reporting, and server software to extract and transform data. Understanding of Database table structures design and optimization principles, mainly Relational Database but also Hierarchical Database
Demonstrated experience and deep knowledge of working within databases including Oracle, Teradata, Sql Server and Business Objects
Expert level Excel skills. Proficiency with other MS-Office applications (Word, Access, PowerPoint)
At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen

131

Business Assurance Manager Resume Examples & Samples

Support the development of the overall fleet strategy working in conjunction with both the operational business and group fleet department
Total accountability for the support and delivery of the fleet requirements during the mobilisation, re-mobilisation and de-mobilisation of new contracts or re-confirmed contracts
Engage with key stakeholders and act as the conduit to ensure plans meets current and future business requirements
Address and mitigate any highlighted issues or risks which may impact the successful delivery of the service, ensuring business continuity
Accountable for the management of the fleet services budget, ensuring the successful delivery within set budget constraints
Accountable for the co-ordination of the administration requirements of the department as defined in the fleet process and procedures
Report and communicate overall status, progress and issues to the Head of Business Assurance & Compliance and other members of the Senior Management Team
Be accountable for the implementation of a robust customer focused service delivery model, utilising standardised systems already developed. This will be done taking in to account the requirements of internal and external clients through consultation
Accountable for managing and developing client relationships in conjunction with the contract management teams
Responsible for managing and developing audit activates, in line with the businesses ISO 9001, 18001 and 14001 registration in support of the business QMS
Previous Fleet Management experience with exposure to the Facilities Management industry
Proven track record of successfully delivering and meeting client expectations
Good communication, presentation and negotiation skills at all levels of management
Highly capable of stakeholder management and communication skills
Willingness to learn new methodology and tools, as well as drive forward change
Ability to think strategically and understand the wider picture including impact and benefits
Experience of using project planning and presentation tools (such as MS Project)
NEBOSH, Lean, MS Office (Including but not limited to Excel, Word and MS Project), IOSH

132

Audit / Assurance Manager Resume Examples & Samples

Five (5) to seven (7) years prior work experience in Big 4 or public accounting/professional services
Prior significant supervisory experience
Familiarity with SEC and PCAOB reporting rules
Possess client development/relationship-building skills
Risk Management, Internal/External Audit, Operations, etc.)
Knowledge of accounting, financial reporting, and/or auditing, and internal control concepts, processes and related tests (COSO, PCAOB, COBIT)
Experience coordinating/managing projects a plus
Experience in communicating and presenting to management
Knowledge of accounting/finance IT systems
Knowledge of enterprise risk management concepts

133

Security Assurance Manager Resume Examples & Samples

Responsible for developing, executing, operationalizing and maintaining the enterprise wide Vulnerability Management Program across BHP Billiton
Responsible for managing the Patch Analysis and classification matrix for all applications
Responsible for managing the vulnerability assessments of new initiatives/changes in Security, Risk & Compliance
Responsible for leading the Code review of new applications in Security, Risk & Compliance to identify any security vulnerabilities
Responsible for conducting BU specific and enterprise-wide Threat modeling with the outcome of identifying, quantifying, and addressing the security risks associated with applications
Responsible for publishing monthly program metrics with the aim to characterize and communicate security effectiveness to executives and stakeholders
Responsible for developing, executing, operating and maintaining the enterprise wide Cyber Threat Intelligence program
Accountable for establishing and maintaining collaborative working relationships with law enforcement and federal intelligence agencies (e.g. ASIO, Interpol, NSA, etc.)
Experience in conduct and leadership of Ethical hacking
Industry certifications
Stakeholder management skills
Accountable for managing cost spend against assigned budget, including timely accruals and variance explanations against budget and revised estimates where needed
Commits to health, safety, environmental responsibility and sustainable development, as well as BHP Billiton's Charter and Code of Conduct
Achievement of accountabilities in line with the BHP Billiton Charter. Reputation of self, team, and function Code of Conduct
Ability to oversee the performance of the team, with regular mentoring and support to further develop their ability to manage their domains
Tertiary qualifications (at least Bachelor level) in Information Technology
A minimum ten (10) years' experience in a Security Assurance role
A minimum of five (5) years' experience in a leadership role
Strong interpersonal skills to build and maintain optimal customer and stakeholder relationships
Experience in stakeholder management and planning and ability to collaborate with senior stakeholders across multiple sites / global locations
Industry experience, desirable, in mining, oil & gas, utilities or manufacturing

134

Test Assurance Manager Resume Examples & Samples

Must create and deliver a test strategy document to each project within at a time agreed with the Project Manager
Develops and communicates testing strategies within projects to ensure key milestones and deliverables are understood by stakeholders
Ensure that KPI’s and contractual obligations are understood and adhered to by internal as well as external partners
Responsible to manage the financial investment in testing by assuring high level test plans and quotes, as a part of the bid evaluation process for 3rd party supplier selection on each project
Supplier evaluation is conducted within the agreed time period and in accordance with the evaluation framework including financial evaluation of the supplier quote which forms part of the work package
Ensure that testing is conducted in accordance with the programme/project/departmental test strategy document
Ensure that service deliverables are assured in a timely manner and that any deviation from quality or delivery is reported on via the agreed governance process
Ensures that any incidents leaked into production are reported accurately by the supplier. They also ensure that these are fed back to the Testing Service Manager and Test Management Office
Responsible for determining and authoring the most appropriate testing strategy for projects within the constraints and operational requirements of the organisation
Assure the test delivery of assigned projects
Attending project level meetings and assures that the supplier is providing the required input and information to the project
Sets up and maintains strong relationships with Environment Delivery Assurance Managers, Project Managers by effectively managing expectations and inspiring confidence in delivery
Assures the Test service is focused on the appropriate level of quality, time and budget within any given project
From time to time may be required to manage testing for an internally delivered project or projects
Knowledge and practical testing experience in one or more of the following application areas: SAP/ Digital technologies including mobile/MI – BI, BW, Hadoop/Smart Metering/Salesforce
Experienced in multiple areas of Test Management such as Test Strategies, Planning as well as Quality Assurance
Document Writing Skills. Must be able to demonstrate that they can write a quality test strategy using Microsoft Word
Defect Management – must ensure accuracy/quality of data
Experience of working with 3rd party suppliers
ISEB / ISTQB qualified

135

Cyber Production Assurance Manager Resume Examples & Samples

Provide leadership, direction and support to Operations staff regionally, providing global direction as applicable
Maintains BAU and drives strategy for request processing and incident management
Ensures Service Level Agreements are satisfied
Responsible for providing root-cause analysis and process improvement recommendations when service levels are not met
Responsible for performance management of managers and staff in accordance with corporate guidelines
Day-to-day management of service delivery operations regionally
Directly responsible for service delivery and performance of the team as it relates to on-boarding, off-boarding and maintenance of access entitlements
Partners with other functional areas to ensure seamless delivery to customers, including coordination with cross functional or operational resources
Utilizes existing business intelligence metrics and management reporting
Identify, define, approve and implement continuous process improvements utilizing various tools and methodologies
Assess recommended procedural changes to enhance the functionality of the operations team
Identify opportunities to automate or streamline current processes; Coordinate with global peers across internal and LOB departments, focusing on driving efficiency and service delivery improvements
Ensure appropriate control environment is developed and maintained
Ensure successful implementation of action plans to address risk and control issues
Serve as primary point of contact for site specific audit activities
Prepare business cases for staffing decisions; approve recommendations on hiring and staffing decisions
Evaluate and execute appropriate staffing plans in order to achieve departmental goals
Ensure that the operating model consists of appropriate levels of resiliency across all responsible locations, documented and tested accordingly
Responsible for expense management and financial planning
Provide governance and approval for expense related to shift differential and drive overall compensation planning in accordance with HR policies while adhering to budget guidelines
Responsible for collaboration with global stakeholders
Develop and maintain good relationships with business partners
Ensure communication is customer focused and professional; responsible for local communications
Monitor and ensure client satisfaction
Serve as primary point of contact for site specific escalations
8+ years’ experience and competency with Incident/Event Management best practices
Ensure robust incident management procedures and standards are in place
Lead the incident management strategy and ensure adherence to its principles
Lead technology response to major incidents and after-action reviews / reporting
Skills in incident response and understanding of cyber security events
Coordinate response efforts to cyber incidents caused by external and internal threats
Responsible for providing root-cause analysis and process improvement when service levels are not met
Manage relationships with Line of Business, Cyber management, vendors, and external parties for incidents
Drive integration with other corporate incident management programs to ensure consistency and alignment
Lead large sized projects as directed by leadership
Develop and document processes to ensure consistent and scalable response operations
Ensure continuous improvement to the company’s incident response plan
Develop and deliver production metrics to leadership
Coordinates all communication regarding critical systems incidents towards a broad audience consisting of technology and business associates
Identify opportunities to automate or streamline current processes
Own and manage the team’s internal action playbooks and knowledgebase
Coordinate with global peers, focusing on driving efficiency and service delivery improvements
Strong comprehension of incident response plans and coordination of activities
Works with key functional leaders to support initiatives through implementation, including tracking progress, designing and monitoring key metrics, tracking performance against milestones, and providing change management guidance
Ability to work in a fast-paced, demanding environment
Excellent organizational skills and strong attention to detail
Ability to prioritize duties based on shifting demands

136

Service Assurance Manager Resume Examples & Samples

Building PMO and establishing governance on large scale sensitive programs
Owning and issuing all internal and external post incident response communications
Participating in cross-functional post-incident reviews to ensure continuous improvement of incident response, operations and execution
Ensuring Corporate Incident Response Readiness at all times
Periodic Communications of Incident Status Updates to Executives via email, voicemail and teleconferences
Ability to build programmatic discipline and establish PMO structures for internal initiatives

137

Governance & Assurance Manager Resume Examples & Samples

Responsible for the establishment of an overarching control framework in Business Systems that allows the compliance position to be tracked consistently across the teams, including OSPs
Drive efficiency and effectiveness across Business Systems through improvement in ways of working, making recommendations for process change that will deliver business benefit
Be able to perform all the duties associated with the defect management process including all aspects of data quality, control and reporting
Develop a set of KPI’s that can be managed and monitored as part of the control process with a clear mechanism for securing support for exceptions based on quantifying the risk
Implement reporting to allow clear visibility of adherence to controls to be evidenced to key stakeholders and the tracking of remediation/improvement action plans. Includes relevant cross-functional and third party engagement to ensure optimum process flow and delivery
Act as a conscience within Business Systems holding the teams accountable for the adherence to the control framework and delivery of agreed action plans
Effective engagement and communication - provide sound, transparent and robust information to support decision making process and demonstrate good judgement in making timely decisions for progression of the business
Build positive working relationships with key internal and external stakeholders

138

IS Service Delivery & Assurance Manager Resume Examples & Samples

High School diploma and 16 years of experience in infrastructure services OR
Bachelor’s degree and 12 years of experience in infrastructure services OR
Master’s degree and 10 years of experience in infrastructure services
Experience of IS business performance and requirements management
Periodic travel to ABB locations in the USA
Relevant language skills for the USA

139

Mission Assurance Manager Resume Examples & Samples

Maintains and oversees factory performance data mining, analysis, and reporting
Represents Mission Assurance during ZDP Project action/ status reviews (with the customer, ZDP project work teams, and internal executive management)
Oversees the development and implementation of an enterprise wide ZDP campaign, and all other actions in support of the monitoring and management efforts required to drive to and sustain a zero defect environment and culture
Provides support and status updates for Global Quality Council meetings
Promotes the professional development of the mission assurance team and fosters a collaborative culture that sustains the momentum around employee engagement and inclusion, affordability, innovation, value growth, and continuous improvement
Helps employees connect their efforts to the bigger picture, creates an inclusive work environment characterized by mutual respect and the valuing of differences, and builds a culture that motivates employees to their highest levels of performance
Bachelor’s Degree in a STEM discipline and 8 years of related experience
5 years demonstrated success leading teams, while achieving a high level of employee engagement
Strong written and verbal communication skills, demonstrated success working with and across multiple functions, and developing an effective relationship with external customers
Knowledge of continuous improvement principles
Experience performing data mining and analysis
Must be able to obtain and maintain a Secret (or higher) level security clearance
Quality Assurance, Mission Assurance or Program Management in a manufacturing production environment with Masters in Science; Engineering, Math, Sciences (Physics, Chemistry, Biology)
Experience with SAP
Training in Six Sigma and CI methodologies
Experience in DoD environment
Active Secret Clearance

140

Customer Assurance Manager FAA Service Transformation Resume Examples & Samples

LI- EN
Strong interpersonal skills to engage effectively with customers and internal business partners
High customer empathy, good listening and probing skills to resolve issues and provide customer resolution
Good writing and verbal communication skills
Critical analytical skills and ability to work and handle independently escalated customer complaints
Manage timelines tightly to meet the turnaround times for FAA cases under investigation

141

IT Assurance Manager Resume Examples & Samples

Bachelor degree in accounting, information technology or information assurance
Five-plus years of current and relevant experience in a professional services firm role
Holds a CPA, CISA or CIA designation
Ideal candidates will have strengths in most of the following areas: security policies and standards, network security awareness and enforcement, access control software, security architecture and administration, and operating systems
Domestic travel required up to 50 percent

142

System Assurance Manager Resume Examples & Samples

Providing RAMS requirements to the key roles of the Project according to the Customer/user requirements RAMS relevant Standards and Chorus 2 ES&SA processes
Undertaking all RAMS engineering activities throughout the Project lifecycle, from the specification to the acceptance of the product
Performing and/or reviewing all RAMS Analyses and ensuring their traceability throughout the Project life cycle
Managing the approval of the RAMS Demonstration
Participation and management of the Safety Design Reviews undertaken throughout the lifecycle of the Project
Managing Safety Assessments and Audits undertaken throughout the lifecycle of the Project
Knowledge of RAMS engineering techniques, methods and tools
Ability to write accurate and detailed reports
Ability to chair meetings and take decisions
Good interpersonal, presentation and training skills
Knowledge of railway systems and asset - experience in Systems and Safety Assurance within the rail industry
Experience in Engineering Safety/RAMS Engineering/Systems Assurance within the rail industry
Knowledge of RAMS railway standards, such as EN50126, EN50128, EN50129
Degree-level qualification in Electrical or Mechanical Engineering or equivalent experience
Engineering Safety/RAMS Engineering and/or Systems Assurance background
Formal training or supervised work in applying RAMS Engineering techniques, methods and tools
Proven experience of undertaking FMECA and RAMS Assessments
Experience in General Systems or Safety/Signaling Management, within the railway signaling industry
Recent experience of RAMS engineering within the railway industry would be advantageous
Experience in development of complex Safety Cases/Appraisals
General experience in Systems and Safety Assurance, within the rail industry
Detailed knowledge of signaling design applications

143

Client Services Assurance Manager Resume Examples & Samples

Responsible for the 24x7 management, escalation, documentation, and closure of service incidents and outages
Makes hiring recommendations, performance evaluations, motivation, overall performance, one-on-ones, quality assurance through ticket and call evaluation, and training
Coaching and developing team members through monitoring performance, evaluations
Conducts formal employee performance reviews, establish development plans and as appropriate, issues progressive correction action or performance improvement plans
Trains teams to create, track, escalate, and close incident and service requests appropriately throughout the entire lifecycle
Develops direct repots through skills assessment, coaching and feedback both for their current position and future career
Provides operational continuity through the development, management, measurement, and reporting of key service-level metrics as required by IT service management
Bachelor’s Degree in Engineering (Computer/Telecommunications), Computer Science/Information Technology, or equivalent or 6 years equivalent work experience in a telecommunications NOC/Service Desk position
Fluent English communications skills; written and verbal
Experience in managing Network/Voice engineers
Position requires flexibility, adaptive to change, advanced industry and technical knowledge
Candidates must have leadership and analytical skills
Must be willing to work on shifting and graveyard schedules
Must be willing to work on holidays and weekends when needed by operations
Basic Computer Skills and knowledge
Applicants must have knowledge of MS Excel, MS Word, MS PowerPoint
Good interpersonal skills and ability to work well with others
Ability to work responsibly with or without direct supervision

144

Systems Assurance Manager Resume Examples & Samples

Define the systems assurance plan, tailoring Thales processes relevant to the related functions to the MC6 objectives and requirements
Set up tool for plan and monitoring the correct execution of People Assurance, Product Assurance and Process Assurance Processes
Set up and maintain Systems Assurance file to provide evidence of execution of Systems Assurance activities and system Assurance Reviews
Track until close out action lists after Systems Assurance Reviews
Manage the risks associated to the activities and proactively operate for their mitigation and resolution
Coordinate with internal Project Stakeholders to ensure correct execution, in respect to the System Assurance Plan and project requirements of relevant activities
Interface with external project Stakeholders to timely and effectively report the progress of Systems Assurance activities audits by submission of required reports and documents
Attend meetings and workshops with the various internal and external project stakeholders
Provide knowledge and guidance to Project team members
5 years’ experience of System Assurance Management, Requirements and Configuration Management
Extensive technical experience in airport systems
Sound knowledge of Systems Assurance Management
Good communication skills in front of Customer and Subcontractors
Good technical analysis methodology
System Requirements and Configuration Management
Technical document writing
Technical presentation skills
Planning and Reporting skills
Thorough and complete work ethic

145

Contract Assurance Manager Resume Examples & Samples

Maintain expertise with Contractor Assurance System (CAS) requirements, plans, and procedures
Provides oversight and implementation of the Contractor Assurance Program by the C&O organization
Work to continually improve the implementation of the C&O CAS processes
Function as Facilitator for CARB Tier 1
Functions as the Chair on CARB Tier 2 to monitor the C&O CAS system implementation
Ensure timely reporting of C&O identified issues to senior and facility management
Provide results/status of CAS elements to the Corrective Action review Board (CARB)
Function as the AECOM Performance Assurance Functional Area Core Team representative
Evaluating the adequacy of implementation of the Commissioning Contractor Assurance System through CARB activities and self-assessments of performance of the processes that implement the program
Develop C&O CAS self-assessment plans and lead/participate in these self-assessments
Interface and support the Organizational Effectiveness organization on project level CAS Learned processes
Interface with DOE Representatives on C&O CAS processes, products, issues and schedules
Supervise C&O Contractor Assurance staff, maintaining budget, staffing, and schedule
Ensure sufficient trained, qualified and certified staff to perform the activities associated with C&O Contractor Assurance
Provide mentoring as needed to Contractor Assurance Staff
Review reports, root cause, common cause, and apparent cause reports to promote improvement and provide feedback
Identify issues, and provide input to corrective actions
Perform other C&O activities as directed by management

146

Service Assurance Manager Resume Examples & Samples

Establishing the service catalogue in collaboration with the Service Managers and managing the governance for any changes
Establishing effective service reporting in collaboration with the Service Managers
Promoting and facilitating continuous improvement of service provision
Providing guidance and advice on best practice for service aspects
Ensuring services are compliant with company policies and service definitions
Takes lead in introduction of new and/or changed service operating models
Influences design of new and amended solutions to ensure that service aspects are fully considered and catered for (e.g. performance, scalability, technology currency, capacity, security) to satisfy business non-functional requirements
Focuses on increasing the knowledge of service aspects across business and technology functions
Design metrics and measures for assessing
Effectiveness and efficiency of services
Future capacity of services based on the existing profile of the services
Maintains knowledge of industry best practice, standards and trends to influence the service provision in Standard Life Investments
Seasoned leader with extensive operational management experience
Experience of overseeing service delivery in a matrix model
Expert understanding of ISO20000, ITIL and COBIT principles
Significant experience of working with 3rd party suppliers and internal providers
Proven record of demand management and dealing with conflicting priorities
High level of commercial understating in a solutions and services context, including value vs. cost
Broad understanding of the functions of an investment management company to shape and enable service opportunities
Team and stakeholder management
Financial management
Compliance and policy understanding
Ability to engage and influence at all levels independently, both internally and externally

147

Assurance Manager Resume Examples & Samples

Leading delivery plan challenges to ensure project plans are achievable
Facilitating delivered risk assessments
Providing oversight of BAU MA led Delivered risk assessments for effectiveness
Verifying and testing controls for design and operating effectiveness to ensure key risks within the Project are mitigated
Leading implementation readiness reviews and provide input into key decisions
Been a trusted adviser to the Project managers assisting them to articulate and mitigate risks
Participate in post implementation reviews

148

Delivery Assurance Manager for Sports Resume Examples & Samples

Delivery Planning and Reporting of all initiatives under Sports
Build and maintain the single source of truth on initiatives timelines and resource allocation
Clear communication of priorities across the Sports delivery function and ensuring alignment to the priorities
Resource allocation and optimisation based on priorities and technical dependencies
Design and implement a framework which enables a clear understanding of our delivery capacity and capabilities
Facilitate Technology input into Investment Requests and Business Cases
Communicating the delivery activities and the complexity of technical challenges to stakeholders effectively
Surfacing trade off decisions and ensuring clear direction for the delivery function
Internal and External dependency management for initiatives
Delivery Risks and Issues tracking and Implement mitigation plans
Collate and own continuous improvement plans for delivery across the Sports delivery function
Lead a team of Delivery Assurance Leads

149

Assurance Manager Resume Examples & Samples

Complete clear concise reports to inform senior management on any indications found from any significant non-compliance
Assist management to develop the core assurance plan for the company
Perform ad-hoc investigations of issues identified internally or externally
Contribute to improvements in the functioning of Confused.com risk management and control systems
Management of a small team

150

Technical & Assurance Manager Resume Examples & Samples

Management and leadership of up to 20 team members covering a wide range of technical and assurance activities
Develop the engineering knowledge and capability of the Team
Support development of Team Members
Ensure compliance with the adopted business processes and project specific plans
Ensure Temporary Works designs are delivered in a timely and cost effective way through management of a Temporary Works Co-ordinator
Ensure that temporary works procedures are followed at all stages and maintain close liaison with the Temporary works teams at Matlock and within the Costain Group
Ensure that the comprehensive KPI systems for our client, Highways England, are delivered and improvement action plans in place to deliver success
Lead Lean Improvement Processes to ensure effective deployment and embedment of continuous improvement activities
Responsible for ensuring document control systems and Better Information Management (BIM) is effective to support project delivery
Manage Quality team of quality manager and inspectors to proactively support and improve the quality assurance of our work
Manage Handover systems from project commencement to completion to meet the needs of the maintaining organisation
Civil Engineering or Construction Related Degree
Professionally Qualified (ideally)
Wide experience from within the Construction Industry from either Contracting or Consulting
Willingness and ability to travel throughout the UK
Proven track record in managing others
Well-developed analytical, oral and written communication skills
Gravitas and profile to lead diverse teams and able to demonstrate the ability to influence
High quality presentational skills and ability to present to a varied audience including clients, design team supply chain and internally
Highly organised and methodical approach

151

Audit & Assurance Manager Resume Examples & Samples

Ability to demonstrate thoughtful execution of audit procedures in accordance with the applicable professional auditing standards and internal requirements, in order to fulfill responsibility to stakeholders, investors, capital markets, and other users of the financial statements
Tailor audit procedures based on deep understanding of the entity’s business to respond to risks, including risks due to fraud
Ability to obtain a deep understanding of an entity’s business processes and flows of transactions to identify the relevant audit risks and related controls and perform audit procedures in accordance with relevant auditing standards
Ability to conduct thorough review of working papers to ensure all necessary work has been appropriately documented and that all audit risks are effectively addressed. Capable of conducting a final review of the audit documentation prior to archiving for compliance with the DTTL standards and relevant local professional standards in order to ensure the required quality standards are met and that the file archive is completed on time
Ability to leverage the Deloitte Audit platform and other approved innovative technology based solutions for use on audit engagements to transform the delivery of the audit engagement
Ability to leverage and apply knowledge of applicable accounting and auditing standards relevant to the entity on audit engagements in order to identify and resolve routine accounting and audit issues and inform entity management on a timely basis of any unresolved complex issues, and where relevant report to those charged with governance
Develop and execute a comprehensive audit project plan to optimize and innovate the timing and delivery of procedures throughout the audit cycle
Mentors and coaches junior staff on an engagement to ensure they are capable of delivering on assigned tasks in accordance with the Deloitte Audit Approach and understands their role as leaders to provide junior staff with development opportunities to enhance their skills and experience
Be responsible for the preparation of audit strategy and business plans, setting budgets and pricing, scheduling audits, selecting staff and assigning workloads, and financial reporting
Assume responsibility for small components of engagements and contribute to a strong client relationship through interactions with client personnel
Develop and motivate all audit staff and provide them with counseling and career guidance
Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
Develops high-performing people and teams through challenging and meaningful opportunities
Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
Extensive knowledge of best practice reporting and International financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework
Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training
Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers
Fluent in English (reading, speaking, and writing). Preference will be given to Bilingual candidates (Arabic/English)

152

Audit & Assurance Manager Resume Examples & Samples

Leverages a deep understanding of audit and risk advisory services and stakeholder needs to deliver high quality engagements
Obtain an understanding of the entity and its environment, including the entity’s internal control while having the knowledge of relevant accounting standards applicable to the entity
Required to perform risk assessment procedures to provide a basis for the identification and assessments of the risks of material misstatement
Form a good working relationships with internal specialists and understand the scope of work performed by the experts and specialists, supervise their procedures, review their working papers and understand the conclusions that they reach
Delivery of high quality audits via a number of enablers Global Audit Imperatives, Professional Excellence, learning tools and DA/EMS
Development and management of a project plan to execute high quality audits. A robust project plan includes key activities, milestones, deadlines, and priorities for all engagement team members, including P/P/Ds, professionals, component auditors and specialists
Formulate reasonable judgements and conclusions in order to deliver informative and timely outputs when identifying an issue
Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures
Understand the goals of our clients and Deloitte and align our people to these objectives, setting clear priorities and direction
Influence clients, teams, and individuals positively. Leading by example and establishing confident relationships with senior stakeholders
Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies
Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make

153

Lead Assurance Manager Resume Examples & Samples

2017 is an exciting time for Capita Retail Lending Services, as we embark on a year of growth and opportunity. To further strengthen our Assurance function, we are looking for a Senior Assurance Manager with a dynamic and pragmatic approach, to join us in a brand new and high profile role. Reporting directly to the Shared Services Director you will be accountable for the delivery of operational transformation across both “Secured” and “Unsecured” lending operations. You will demonstrate first class leadership and be a key driver in the strategic development of the operation
Exceptional leadership skills and demonstrable experience of 2nd line management
Strong senior stakeholder management
Full knowledge of the regulatory requirements specifically, but not limited to, the Financial Services Authority as appropriate for role
Substantial experience of working within the financial services industry, in a frameworks and/or controls-related environment
Project management experience with strong planning ability
Demonstrates ambition with a strong desire to develop yourself and others
Effective decision making ability at a senior level
A positive and ‘can do’ manner, with an open and flexible approach to change, while providing robust and timely challenge and rigour

154

Design Assurance Manager Resume Examples & Samples

5+ years of Quality/Regulatory experience required, 10+ desired
5+ years of experience in medical device industry or other regulated industry required, 10+ desired
Experience in New Product Development / Design Controls required
Experience with direct or indirect management of teams
B.S. in Engineering or other technical degree required; ASQ certifications desired
Experience in reliability methodologies or embedded software development (ISO 62304) highly desired

155

Revenue Assurance Manager Resume Examples & Samples

Advanced proficiency in Excel and Access (preferred)
Flexibility and sense of urgency, ability to thrive in a fast paced work environment
Ability to work independently and balance multiple projects and processes simultaneously
5-8 years of accounting experience
Must possess BS in accounting. MBA and CPA (preferred)
5 - 8 Years of Experience

156

Terminals & Logistics Assurance Manager, NZ Resume Examples & Samples

Implement an audit programme that ensures both the 3PL & distributor fleets comply with legislative & contract requirements. Ensure compliance with OMS 2.5 & use the GG for Working with Transport Contractors as a basis for audit programme
Lead on Transport Safety & lead on BP incident investigations as requested by Terminals & Logistics Manager
Logistics expert for the BPNZ business, support other areas of the business to improve safety & compliance i.e. LPG, Air, Rural Fuels
Work closely with Asset team, Dealer team and Fuels team to co-ordinate and manage the Logistics team sign off for tanker tracking, tank size/location, remote fill points and vapour recovery equipment. Ensure Logistics delivery procedures comply with local regulations
Represent BP at key logistics industry forums including PITSF & IRENTZ & keep abreast of any impending legislative changes
Ensure terminal operations are managed in a manner that ensures operational integrity
Work with the Terminal Project Manager to implement projects and programmes (capex or revex) associated with BP’s Supply, Storage and Product slate strategies
Comply with BP and Regulatory HSSE policies, standards and regulations as required. Assess compliance of terminal operations with HSNO regulations and maintain compliance as required
Maintain effective working relationships by engaging with key external stakeholders, including port company representatives, industry representatives (NZOSL. WOSL and OOC) to ensure BP interests are represented
Represent BP on Terminal JV and Terminal Operator, operations and HSSE and SSIGNALS committees
Monitor terminal profitability, costs and operational metrics, identify performance improvement opportunities and implement actions as required
Demonstrated Safety Leader
Experience in Audit & Compliance
Credible and influential – able to influence channel managers within BP
Demonstrated relationship management and negotiating experience
Understanding of the Fuels Supply chain
Strong financial skills

157

Product Security Assurance Manager Resume Examples & Samples

Provide a highly automated security testing service for every product release
Perform advanced testing on major product releases (prior to product launch)
Perform product security evaluations of competitive solutions
Perform product security evaluations of third-party core technology (e.g., MS Windows, Linux)
Provide forensic support for incident response
Develop/acquire defensive intelligence for our products (e.g., Honeypots, 3rd party intelligence services)
Bachelor’s degree in computer science or software engineering, or equivalent
Excellent cybersecurity capabilities and strong software engineering skills
Strong knowledge of secure software development lifecycle and practices such as threat modeling, security reviews, penetration tests, and security incident response
Up to date knowledge of current and emerging security threats and techniques for exploiting security vulnerabilities
Strong interpersonal skills with the ability to facilitate diverse groups, help negotiate priorities, and resolve conflicts among project stakeholders
Ability to travel worldwide up to 25%
Certifications in security and privacy demonstrating deep practical knowledge such as CSSLP or CISSP

158

Systems Assurance Manager Resume Examples & Samples

Performs qualitative hazard analysis & risk assessments of operating conditions. Identifies risks associated with Sanying APM operations or equipment and recommends mitigation methods. Works closely with Systems Engineering to design out risks and verify the effectiveness of the program
Coordinate with Project Core Team, Engineering Team and applicable professional bodies with emphasis on achieving and maintaining a World Class Safety Culture. Independently initiate new programs, procedures, and coordinates training in support of Safety Regulations and Procedures
Conduct periodic Safety Audits to ensure all employees are adhering to Safety Regulations and Procedures; Bulletins, also in compliance with Bombardier rules, Requirements and Regulatory Agencies Standards. Report non-compliances directly to the Project Director with a corrective action plan to mitigate for emergency response planning, coordination and training
Investigate major/minor incidents, accidents to determine root causes, prepare accident/incident reports. Lead workplace Hazard Analysis; generate Risk Assessment Plans. Document safety infractions and submit reports annotating findings as required by Bombardier Regulation and Regulatory Authority formulate action plans to resolve identified issues
Execute quantitative risk analysis and engineering analysis including fault tree, failure modes, and effects analysis regarding safety critical subsystems & Systems Safety critical cost initiatives interfacing with the customer
Develop, execute, and comply with the System Safety Program Plan. Dealing with Configuration control, Maintenance Equipment Manuals & Serve as a point of contact regarding safety matters along with Chair Safety Committee meetings
Minimum BEng
Minimum 8 years in similar systems assurance for railway projects
Experience working in Asia (minimum 2 years) would be highly desirable
Experience of managing the team
Knowledge and experienced with EN standards for railway systems
Working knowledge of planning & scheduling criteria and management skills
Ability to make decision and work in a team environment and interface
Excellent interpersonal, communication and problem solving skills
Fluency in English is essential, fluency in Thai is desirable

159

Sterility Assurance Manager Resume Examples & Samples

Provide Sterility Assurance expertise to Infusion Systems manufacturing sites by benchmarking across global requirements, developing and implementing corporate standards specific to aseptic manufacturing and microbiological control, facilitating knowledge sharing between manufacturing sites, serving as a mentor for developing talent and serving as a Subject Matter Expert for regulatory inspections and facilitating disposition/ resolution of assigned High Level Investigations related to sterility assurance
Develop or revise and issue corporate policies/procedures specific to sterilization, microbiological control, and aseptic manufacturing
Organize and facilitate effective meetings. Identify and delegate action items, follow-up/track action items to resolution, update project plans & deliverables, and as required ,identify issues and ultimately resolve issues off-line (to ensure effective meetings at all levels)
Support and participate in audit activities of external EO/Gamma Radiation/E-Beam sterilization sites, support laboratories and Third Party Manufacturers for compliance with internal policies and procedures and external regulatory agency requirements
Demonstrate command of the required technical skills, as well as, an understanding of the broader general business responsibilities for partner cross-functional areas
Process related DPCRs and DCRs as change owner to support Infusion Systems manufacturing sites for global processes related to Sterility Assurance as required
Minimum of 10 years of experience in Quality, including roles specific to a manufacturing site(s), with a minimum of three years supervisory experience
Prior experience in Microbiological Quality at both the technical and management levels providing support for sterile products manufacturing, including both Terminally Sterilized and Aseptically Manufactured products
Working knowledge of sterilization practices and theoretical concepts, including Ionizing Radiation, Gas, Moist Heat, Parametric Release , Dry Heat, and Sterile Filtration
Successful track record of technical interaction with global regulatory agencies, including FDA, EMEA, TGA, etc. and Notified Bodies/ISO Registrars
Knowledge of cGMP and Good Laboratory Practices (GLPs)
Previous demonstrated responsibility for microbiology activities
Complete understanding and wide application of technical principles, theories, concepts and techniques

160

Mission Assurance Manager Resume Examples & Samples

Manage daily operations of a team or work unit (direct supervision of the staff, assignment of work, schedules, day to day workflow, and operating costs)
Definitize, clarify, and specify implementation of standards, methods, and procedures for inspection, test verification and evaluation of the precision, accuracy and reliability of customer assets
Interact with Depot Management, and both external/internal customers (production control, material control, floor personnel, Engineering, etc.) to resolve inspection questions and any other quality issues
Motivate, mentor and train inspection and external personnel appraising performance, addressing complaints, resolving problems, and acknowledge/reward/identify both positive and negative performance in accordance with company policy
Design and implement and workmanship training programs as defined by Mission Assurance local, sector, corporate procedures, and customer requirements
Plan, coordinate and supervise inspection/quality functions to ensure continuous repair/manufacture/production of products consistent with established standards
Develop and implement process improvements and resolve problems proactively, as required
Make recommendations for resources needed to perform inspection activities
Prioritize schedules and resources based on schedules to maximize site objectives
Assist MA management during both internal and external audits
Perform in-process and finished product verifications/inspections; product identification
Bachelor's degree and 6+ years experience working in a repair/production environment. In lieu of bachelor's degree, will consider 10+ years of experience working in a repair/production environment
Minimum 1 year of management experience in a repair/production environment
Demonstrated computer skills including proficiency with MS Work and Excel
Must be able to obtain an interim Secret clearance prior to hire with ability to obtain/maintain Secret clearance after hire
Active DoD Secret clearance preferred
Have a technical background in repair/manufacturing in avionics
IPC Master Trainer (J-STD-001, IPC-A-610)

161

Mission Assurance Manager Resume Examples & Samples

Bachelor’s Degree with 8 years of related experience, or 5 years with a Master's Degree. An additional 4 years of related experience may be considered in lieu of a degree
5 years of experience managing/leading individuals
Basic knowledge of systems / software engineering lifecycle processes
Ability to obtain and maintain an Active Secret Security Clearance. US Citizenship requirement
Certified ISO/AS9100 and/or ISO-9000 Lead Auditor; CMMI Assessor, ASQ QE or OE certification, or Six Sigma Black Belt
Active Secret Security Clearance

162

Procurement Lifecycle Assurance Manager Resume Examples & Samples

Serve as the liaison between Corporate Procurement and other corporate entities on Procurement policy or compliance-related issues
Independently design systems and processes to aggregate and analyze large sets of data
Working with other areas of Procurement and the overall business, establish methodologies for suggesting additional oversight or business reviews of key relationships
Develop, deploy and maintain impactful methods of monitoring and reporting compliance by Advance’s internal business units
Engage directly with Advance senior executives on Procurement and supplier compliance issues
Provide data analytics assistance to the overall Procurement management team to assist with supplier management or procurement compliance
Assist in the collection, validation and modeling of data in support of business case analysis for key supplier activities
Assist in development and analysis of Corporate Procurement resource baselines, usage, and optimization models
Extensive experience in independent collection and analysis of large data sets
Working knowledge of Procurement operations
Experience in analysis of business processes, and demonstrated ability to reduce processes to effective policy or guidance documents
Working knowledge of PeopleSoft Purchasing and eProcurement software application including the creation of queries in PeopleSoft Query Manager
Experience in developing solutions in SharePoint and Microsoft Access
Experience with independently creating complex queries in SQL, PeopleSoft Query Manager, MS Access or similar tools
Ability to be a self-starter and multi-task in a fast-paced environment with limited supervision
Strong collaboration and partnering skills, including at the senior executive level
Leadership of teams, either directly or indirectly
Possession of excellent oral, written and presentation skills
Bachelor’s degree required; or minimum of 10 years equivalent work experience; or equivalent combination of education and experience

163

Business Assurance Manager Resume Examples & Samples

Support the development of the overall business unit systems and procedures
Engage with key stakeholders and act as the conduit to review existing processes and develop new processes
Address and mitigate any highlight issues or risks which may impact the successful development of management systems to meet wider business timelines and objectives
Accountable for co-ordinating stakeholders to participate in the review and improvement of business management systems
Report and communicate overall status, progress and issues to the Business Unit SHE Manager and Group Business Assurance Manager (DBPS) and other members of the Senior Management Team
Be accountable for the implementation of a robust business unit assurance management system, utilising standardised systems already developed and the development of operational specific processes. This will be done taking in to account the requirements of each Kier Living region through a review process
Develop and manage business assurance development program including regular assessment of priorities and risks including the update and escalation to stakeholders
Accountable for managing and developing stakeholder relationships throughout the Kier Living business and Senior Management Team including the negotiation of changes to work towards a single business assurance system
Responsible for managing audit activates as required in line with the businesses ISO 9001, ISO 14001 and BS OHSAS certification
Previous process development experience with exposure to a relevant work stream
A relevant Quality Management qualification or demonstrable experience is essential
Lead Auditor to ISO 9001, ISO 14001 or BS OHSAS 18001
A recognised qualification or experience in Safety, Health and Environmental services is considered an advantage but not essential
Proven experience of working with and improvement of Integrated Management Systems
Proven track record of managing people and stakeholder expectations
Proven track record of successfully developing and implementing new business procedures
Ability to respond to the needs of both the company and business unit stakeholders
Self-motivated and the ability to manage own workload
Experience of using project planning tools and MS Office (Including but not limited to MS Project)

164

Mission Assurance Manager Resume Examples & Samples

Quality Management Representative, responsible for ensuring processes needed for the quality management system is implemented, maintained and improved
Resource Management - Plan and manage the department’s manpower, budget and physical assets
Minimum of 10 years of related experience with experience in Quality/ Quality Management
Experience with technical and project management (i.e. have managed technical projects, budgets, milestones, IMS, etc.)
The ability to obtain and maintain a Secret security clearance
Experience with ISO 9001/AS9100/AS9110 Quality Management Systems implementation/certification process
Prior Management experience and skills or other leadership positions
Certification(s) from American Society of Quality (i.e., Certified Manager of Quality, Certified Quality Auditor)
Lean/Six Sigma Green Belt (or higher) certification to drive continuous improvement

165

Project Safety Assurance Manager Resume Examples & Samples

Decides of methods of safety & RAM assurance to be applied on the project, in accordance with the Alstom Transport Safety policy and the Project's relevant standards
Establish the Safety & RAM Assurance Plans
Manages the System Hazard Log and the closure of pending points
Carries out the Safety & RAM Analysis at system level
Coordinate the safety & RAM activities on the project
Establish the System Safety Case, integrating the Safety Cases of the participating Units, and ensure its completeness and acceptance
Convince customers / national safety authority / partners / consultants / safety assessors of the Alstom approach and methodology for safety management & safety demonstration
Complies with contracts requirements, deadlines and budget
Organises the Project Safety Reviews
Manage the project teams involved in safety
Produces relevant Project Workpackages and meeting commitments
Previous experience as a RAMS/Safety Manager within different industries (Aerospace, Defense, Space, Military, Nuclear, Chemical) including railways
Experience of international projects in particular of "UK like" contractual environment
Expertise of the various principle of safety application being ALARP, GAME and of SIL allocation and management
Competencies in RAM activities and methodology

166

Revenue Assurance Manager Resume Examples & Samples

50% Revenue Assurance associated with contracts and offerings
Work with Sales Operations and Legal to review drafts of contracts up-front in order to educate Sales, Sales Operations, Billing Operations, Legal, and other stakeholders within the organization of revenue-related implications of certain contractual terms, offerings, pricing mechanisms, or other impactful characteristics of the arrangements
Work with various teams within the Company to understand new service offerings that may be presented in the market and work with the Revenue team to establish revenue policies associated with these offerings
Establish relationships with key stakeholders within the organization associated with our largest and most complex customer arrangements in order to ensure appropriate consideration of accounting
20% Contract review and signing
Perform contract reviews for customer contracts to ensure compliance with the Company’s accounting and operational policies
Work with Sales and Sales Operations to countersign agreements with customers using echosign or manually as requested
15% Assurance and compliance
Work closely with internal and external auditors during quarterly reviews and annual audit
Create or modify revenue related internal controls as needed
Maintain appropriate documentation of internal controls
Perform certain monitoring controls associated with new deals to ensure compliance with established policies
Prepare required analyses, schedules, and documentation for quarterly and annual reporting periods, including analyses supporting revenue reserves in the period
15% Special Projects
Ad hoc projects to be determined as they arise (e.g., acquisitions, changes in revenue financial accounting standards)
Individual must be either a CPA, J.D., or have multiple years of experience in a contract review role
5+ years of relevant experience required
CPA must have Big 4 experience; J.D. must have experience with business law or customers contracts; experience in a previous contract review role must include revenue or legal consultation experience
Bachelor’s degree or higher required; accounting, business, or legal degree strongly preferred
Proficiency in U.S. GAAP and SOX 404 controls preferred
Ability to communicate highly technical perspectives to individuals with varying degrees of experience in the subject matter ranging from sales personnel and certain other customer-facing individuals, other finance personnel, and management-level individuals

167

Project Systems Assurance Manager Resume Examples & Samples

Analyse and monitor all technological and functionality regulatory standards and requirements
Manage project systems assurance activities and provide systems assurance advice to both the project and the ASEAN Systems Assurance Manager
Identify and manager the risks on the project using your analytical skills and produce systems assurance reports and documentation to ensure the project’s risks are managed
Key contributor to project requirements, providing substantial knowledge from a Safety, RAM, Security, Human Factors, V&V, quality and regulatory perspective

168

Client Service Assurance Manager Resume Examples & Samples

Responsible for the 24x7 management of network operations engineers who are responsible for the escalation, documentation, and closure service incidents and outages
Perform hiring recommendations, performance evaluations, motivational activities, overall performance reviews, one-on-one sessions, coaching and feedback, quality assurance through ticket and call evaluation, and training of the team
Provides leadership and accountability through a commitment to customer satisfaction and incident resolution
Ability to multitask and balance competing priorities
Meet or exceed Customer’s contractual Service Level Agreements (SLAs)
Develops and manages a knowledgebase of technical information and encourage utilization throughout the team
Participates in end-user satisfaction surveys (transactional and periodic) and develop action plans to address areas needing improvement
Initiate and lead transformational projects or activities that impact the business to deliver best operational experience, provide leading skills training and learning programs, scale our business, and exceed revenue commitments
Perform escalation management of issues that may require higher level engagement, partner with account/service and project management teams in the delivery of operational objectives

169

Security & Business Assurance Manager Resume Examples & Samples

8+ years of experience with crisis management, business continuity, and corporate security in a multinational company
5+ years of experience with working in the Middle East or North Africa region
Experience with designing and executing comprehensive facility and area risk assessments
Experience with managing security technologies, including CCTV and access control systems
Experience with planning and conducting close protection operations, including in austere environments
Knowledge of writing emergency response plans, contingency plans, evacuation plans, and emergency or tactical standard operating procedures (SOP)
Knowledge of performing open source threat monitoring, analysis, and reporting in support of protective intelligence or situational awareness efforts
Ability to develop and conduct safety, security, and crisis management training for employees and leadership
Ability to develop and manage force protection surveillance detection plans and programs
Experience with Microsoft Office suite at an advanced level
Knowledge of Arabic preferred
Knowledge of project, cost, and business management disciplines
Ability to articulate and present cost effective, intelligent, decisive, and risk–managed security recommendations
Ability to be self–driven and results–oriented to effectively work multiple tasks concurrently and across an ambiguous and uncertain international risk landscape
Ability to display multi–cultural awareness
Possession of excellent interpersonal, presentation, and writing skills, including briefing senior corporate executives
Possession of excellent conflict resolution, interviewing, and interrogation skills
Certified Protection Professional (CPP) Certification preferred

170

Security Assurance Manager Resume Examples & Samples

Daily leadership, administration & oversight roles & responsibilities of assigned resources within GRC/PCI DSS project coordination & delivery of services to assigned accounts while maintaining a 90% utilization rate for the team
Responsible for the overall GRC/PCI, and project/sub activity teams as assigned functions and services delivery to clients and meeting established delivery criteria in quality and SLA’s
Act as management escalation point for clients, vendors and internal teams
Perform staff assessments and provide coaching, mentoring, personal and professional development paths and guidance to team. Take corrective and administrative action when necessary
Provide weekly and ad-hoc internal management & metric reporting
Provide guidance & recommendations to team, clients, upper management, product management

171

Divisional Business Assurance Manager Resume Examples & Samples

Provide internal and external assurance of Business Unit processes
Suitability qualified and experienced (SQEP) capacity to meet the assurance requirements of current and future legislation
Compliance in line with internal policies, processes and written systems
Creation of Business Unit and Group documentation to fit within the Assurance Management System (Sharepoint)
Advice and guidance to Directors and managers on quality/assurance and governance issues
You will be required to work closely with the SHE function throughout the business and support a process of Integrated management systems
To complete internal audits and cross audits of other divisions, providing objective evidence of Governance, Assurance and Continual Improvement
Experience of operating at senior level both internally and externally
Extensive knowledge of 9001, Standard plus working knowledge of 27000, 11000 etc. would be an advantage
Demonstrable leadership skills
Focused on achieving the strategic goals of the Function
Excellent communications skills, verbal and written at all levels
Ability to consult and make decisions across all levels in the business
Ability to prioritise and manage conflicting projects/demands including effective communication with key stakeholders
Ability to positively influence and facilitate/guide the Business Unit Assurance teams
Used to acting on own initiative and taking ownership of projects or issues, combined with ability to work as part of a team
Methodical and able to the follow through, even for small matters with excellent attention to detail
Reliable, conscientious and co-operative
Ability to anticipate, understand and respond to others’ needs
Good decision making and problem management skills including Knowledge and application of data analysis techniques
Chartered professional in a relevant discipline
Previous experience in similar or supporting post where a ‘step change’ in performance was delivered into the business
Experience of delivering and implementing Assurance and Quality improvement programs with demonstrable commercial results

172

Safety Assurance Manager Resume Examples & Samples

Degree in Engineering with a background in Quality Assurance would be helpful
Experience in Product Safety
Knowledge of UK MoD Safety Processes
Knowledge of Safety Management Systems
Good understanding of Safety Regulatory Requirements and directives
Legal knowledge would be desirable

173

Rams / System Assurance Manager Resume Examples & Samples

Strategic thinking
Different management styles
Working in international environment
Customer interaction

174

Product Assurance Manager Resume Examples & Samples

Product Quality Assurance
Ensuring the quality interface with the customer,
Conducting reviews/milestones (internal or contractual),
Leading and supporting the justification files with relevant arguments (anomaly processing, etc.),
Identifying quality relevant risks and supporting the implementation of Quality Improvement initiatives QUEST and APQP throughout the Project
Supporting the resolution of incidents through problem solving activities such as route cause analysis, PFMEA, etc.,
Leading and supporting the process of non-conformities Management
Ensuring the consistency between customer requirements and Airbus DS SpS quality know-how (standard quality plan),
Establishing and conducting the quality plan implementation,
Defining the quality requirements applicable to subcontractors and leading the necessary actions,
Participating in the definition of the actions of risk mitigation,
Co-ordinating quality actions and managing the quality budget,
Certifying product conformity with its specification. To do this, you will be supported by quality staff to guarantee the correct processing of product non-conformances
Processes Quality Assurance
Supporting the department concerned in its quality needs (rules, norms, methods, animator, etc.),
Ensuring the quality of the concerned department, being vigilant about the compliance with rules and methods by persons, detecting and resolving any dysfunctions, and developing quality awareness,
Supporting the other Product Quality Engineers when their product activities are ongoing in the department concerned
Skills and experience
Educated to an engineering degree,
Experience in product quality assurance, manufacturing, suppliers homologation, incoming inspection testing,
Communication skills, team player, analytical skills, rigorous approach,
Ability to think ahead and anticipate,
English: advanced level

175

Mission Assurance Manager Resume Examples & Samples

Maintains and oversees production performance data mining, analysis, and reporting
Represents Mission Assurance during ZDP Project action / status reviews (with the customer, ZDP project work teams, and internal executive management)
Establishes strong business relationships across all client groups and provides support and status updates at Global Quality Council meetings
Advocate and implement continuous improvement opportunities, providing leadership and guidance in identifying and executing tasks to increase the efficiency and effectiveness of program performance
Interface with the Supplier ZDP team to support a comprehensive ZDP strategy and execution
Fosters a collaborative culture that sustains the momentum around employee engagement and inclusion, affordability, innovation, value growth, and continuous improvement
5 years of demonstrated leadership/management experience leading teams

176

Passionate Senior Assurance Manager Resume Examples & Samples

Strong problem solving and analytical skills with the ability to identify trends and interpret information
Strong Risk and Compliance experience
Demonstrated relationship and stakeholder management with ability to influence/negotiate change within a large financial institution
Able to build strong, open and collaborative relationships
Able to manage priorities and conflicting issues in a professional/risk based manner

177

Senior Assurance Manager Resume Examples & Samples

Security certifications (one or more of): CISSP - Certified Information Systems Security Professional, CISA - Certified Information Systems Auditor, CISM - Certified Information Security Manager, Certified in Risk and Information Systems Control
Experience in security, risk or threat investigation & evaluation, IT control mitigation and gap remediation
Experience with ISO 27001-2, NIST 800-53, SoC 2, and other similar controls standards
Demonstrated ability to manage multiple engagements concurrently
Excellent management and strong negotiation skills

178

Network Assurance Manager Resume Examples & Samples

GCSE pass at grade C or above (or equivalent) in Maths and English Language
Minimum ONC Civil Engineering/Highway and Construction
City and Guilds 6033 highways technical
Previous experience working in Inspection/Operational Highway environment
Knowledge of Highway standards and documentation
Proven management experience within the highways local authority industry with a good understanding of all highway related matters

179

Assurance Manager Resume Examples & Samples

Manage the Assurance 360 agreement
Interface directly with the customer focal points to ensure they are well informed and that their specific expectations and requirements are understood and managed
Track and report on results contributing to Balanced Scorecard
Analyze results to identify and implement performance improvement opportunities
Oversee the incident management process, including escalation where required
Oversee remote and site works change management (incl Phoneix test bed works, project works, system upgrades, refreshes and updates) to ensure that approved processes are followed and successful outcomes achieved
Manage effective and efficient scope delivery within budgeted cost allowances and identify scope growth opportunities
Ensure that Program Plans (incl HSE, Communications, Risk Management, Technology Roadmaps etc) and Program Reports are maintained in a timely manner
Coordinate activities of multiple functional groups (as listed below)
Communication with the Customer in accordance with a contract specific Communications Plan (supported by Stakeholder Analysis and RASCI)
Ensure compliance with a contract specific HSE Plan
Help resolve incidents and troubleshoot problems (including an escalation process for the customer)
Review system performance metrics and plan / manage accordingly
Oversee all upgrades and migrations
Work within Customer’s change management process
Serve as a reviewer of all significant change requests
Include an operational risk/benefit assessment for all significant changes
Participate in all pre-outage planning meetings and support all On-Process Migrations
Review and advise the site on all project activities affecting the control system
Ensure documentation is updated in a timely and accurate manner
Communicate training needs that would improve system performance or reliability (including Training Needs Analysis, Training Plan and Competency Matrix for Honeywell & Customer team members)
Manage third party underpinning contracts to ensure cost effective, appropriate quality and timely performance
Be a change agent - influence, consult, and lead efforts for sharing and standardizing of best practices and processes within Honeywell and the customer
Manage the escalation process (per Incident Management procedure)
Coordinate with TAC Performance Lead to obtain information on SR status, etc. *TAC Performance Lead coordinates resources such as DE and others to work the Service Requests
Ensure that all products, projects, solutions are supportable throughout Honeywell
Bachelor’s degree in Engineering preferred
Appropriate technical/business qualification for role
Green Belt Project Execution
ITIL Certification preferred
Strong Honeywell experience
Extensive experience in the Industrial Automation or Relevant Industry
Systems integration
Field Service experience
10+ years of customer delivery in services &/or project environment
Must be able to effectively communicate in English
Project Management proficiency
Microsoft Office Expertise

180

Global Product Assurance Manager Resume Examples & Samples

Continuous technical improvement through the development our talent pipeline
The achievement and maintenance of ISO17025
The development of governance mechanisms to ensure all products are safe, legal and defect-free
The ability to develop and grow a team of associates
Creation of collaborative relationships with stakeholders
Strong organisational and influencing skills, internally and externally, to build networks that drive results

181

Service Delivery & Assurance Manager Resume Examples & Samples

IS Delivery
Leads service delivery to country level IS and business management by owning and monitoring IS service delivery targets. Maintains relationships with IS and business management at country level to clarify trade-offs for cost, time and demand and manages expectations and requirements for delivery of global IS services
Leads the capture, analysis, assessment, aggregation and prioritization of new IS business facing infrastructure service demand as part of IS Service portfolio management for relevant country
Involved in large audit and major security issues and where needed be involved in major compliance incidents
Involved in M&A projects
Processes
Coordinates the delivery of IS business facing services to meet the required levels of quality
Ensures Service Delivery & Assurance’s execution of their assigned activities in the Run IS service delivery processes within the country area
IS Standards
Ensures the Service Delivery & Assurance team's objectives and ways of working within the relevant country are aligned to IS strategic objectives and targets, and compliant with ABB IS Enterprise Architecture and any other applicable ABB Group Directives and ABB Group Guidelines
Drives a standardized way of working i.e. for capturing operational demand, for discussing and reporting performance
Budget
Competence in spoken and written English
Cultural awareness and the ability to work in a complex, multicultural and global team
Be a committed team player
Previous experience of managing large and diverse IS teams
Periodic travel to ABB locations in India
Relevant language skills for India
Any Engineering /MSc with 10+ years of experience

182

Senior Network Assurance Manager Resume Examples & Samples

Interface and provide support to all other departments in the organization, such as: Network Assurance Field engineering, Construction, RF, System Performance, Planning, HQ and Facilities on a daily basis to ensure growth schedules are being met; ensuring the security, safety, and environmental compliance of systems and facilities in accordance with corporate guidelines; leading, motivating, and coaching a diverse team toward common goals and objectives; and developing employees for future positions in accordance with their personal development plan and the future needs of the businesses
Direct and supervise the Network System Assurance Engineers to ensure proper maintenance and operations of the MTSO/SAP equipment and organizes and plans the timely installation of MTSO/SAP hardware, facilities, translations, and systems software upgrades in the designated MTSO/SAP locations. Supervises team to focus on performance of the wireless network and improve efficiency through automation or process improvement
Interface and provide support to all other departments in the organization, such as: Cells, Construction, RF, System Performance, and Facilities on a daily basis to ensure growth schedules are being met
Ensure the security, safety, and environmental compliance of systems and facilities in accordance with corporate guidelines
Lead, motivate, and coach a team toward common goals and objectives, and develops employees for future positions in accordance with their personal development plans and needs of the business

183

Product Assurance Manager Resume Examples & Samples

Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change
Meets quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories
Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures
Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods
Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations
Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Daily availability to include evenings and weekends when necessary to reach goals and deadlines
Bachelor's degree preferably in Engineering or a technical discipline and 5 – 8 years of Quality Management role experience in an ISO manufacturing environment; or equivalent combination of education and experience
Expert knowledge of ISO 9001:2015, ISO 14001:2004/2015, and OHSAS 18001:2007 quality management systems, quality assurance standards and methods
Solid technical acumen and thorough understanding of GD&T, statistics, and defining effective measurement systems
Ability to interface with all levels of the organization
Demonstrated strong commitment to team development and proven ability to lead through influence
Demonstrated ability to direct, coach, train and develop employees as well as plan, monitor and schedule work
Demonstrated ability to focus on the customer
Takes a pro-active role in the organization quality process
Proven track record of implementing root cause and corrective actions throughout an organization
Demonstrated successful track record of using six-sigma techniques with operations and quality groups. Black belt certification in lean/six-sigma preferred
Develops and implements systems, information and processes to capture meaningful quality data and distribute to organization as a tool for broad improvements
Strong MS Office and ERP skills. IFS experience a plus
Must possess U.S. citizenship or be a "U.S. Person". (A U.S. Person is defined as a person who is a lawful permanent resident “Green Card holder” as defined by 8 U.S.C. 1101 (a)(20) or who is a ”Protected Individual” as defined by 8 U.S.C. 1324b(a)(3).)

184

Segment Assurance Manager Resume Examples & Samples

Conducting detailed reviews to evaluate the validity, accuracy, and completeness of data entered into ERMS (i.e. risks, key controls, and metrics, etc.) as well as related data maintained outside of ERMS that represents supporting documentation
Assessing adequacy of control design, testing strategies, and test execution
Identifying opportunities to enhance ERMS modules, corporate risk guidance, and/or risk colleague training to promote compliance and efficiencies
Accurately analyzing and evaluating data to support conclusions
Communicating, reporting, and tracking findings due for remediation to Segment Risk Officers and their Risk Management teams
Developing and maintaining strong working relationships with stakeholders through continuous and proactive communication
Validating quality and completeness of action plans prior to submission for closure
Assisting in the ongoing development of risk colleague training content and maintenance of existing training modules in partnership with Performance Development
Collaborating with stakeholders on training content, answering colleague questions about the training programs, and overseeing other supporting activities as assigned, such as the Risk Colleague newsletter
5 -- 7 years of risk, audit, or compliance related experience. Other financial institution experience may be considered in conjunction with this experience to meet the minimum of required years of experience
Progressively responsible positions showing continuous growth and increased depth of skill set
Knowledge of the Enterprise Risk Management System (ERMS)
Business Segment Risk experience preferred
In-depth knowledge of risk management procedures/principles including experience analyzing risks, controls, root cause, and assessments
Broad financial institution understanding of risk framework and control structures
Ability to deal with ambiguity, think independently, analyze, solve problems, and develop solutions
Strong communication skills, both written and verbal, with the ability to use them in informing, presenting, negotiating and problem solving with all levels of individuals across the organization
Ability to thrive in a collaborative, fast paced, team-oriented environment
Ability to meet deadlines
Proficiency with Microsoft Office based Applications

185

System Quality & Reliability Assurance Manager Resume Examples & Samples

Develop and implement functional area objectives and strategies
Manage SQRA communications with Internal/External customers and suppliers
Bachelors Degree (Engineering, Management or related field of study) or equivalent experience in Semiconductor background preferred
Minimum of 3 years in a leadership position
Working knowledge of quality management systems
Solid background in semiconductor processing, device physics, semiconductor reliability, package reliability, quality reliability fundamentals and customer experience
High degree of self-initiative and ability to think and act independently
Strong leadership skills and the ability to work across department boundaries and geographies
Ability to effectively collaborate with cross-functional teams to understand needs and translate them into actionable plans, deliverables, and resource requirements
Experience leading a team and developing team members professionally
Organized, detail-oriented ability to work under tight timeframes and prioritize competing activities
Excellent interpersonal and customer service skills
Demonstrated facilitation skills including the ability to influence others, build consensus and resolve conflict
Ability and willingness to travel internationally

186

IT & Assurance Manager Resume Examples & Samples

Excellent customer service skills are mandatory. Will be expected to work in a team environment on routine maintenance tasks as well as provide customers with solutions to more complex issues. Should be able to attack any problem that arises in a logical manner. This includes the gathering of all pertinent information about the problem and knowing which related work centers or sites should be involved
Assist Specialists and Technicians in the troubleshooting of workstations, network devices, Windows, Office, and other end user office productivity software
Coordinate all site activities and administrative requirements as outlined in the PWS, Project Orders, Program Internal Operating Procedures (PIOP), and other directives from the Program Management Office (PMO) and Regional Manager. Responsible for assisting the PMO and Contract Office with coordinating local contracts and purchases, accounting of all Petty Cash and or Purchase Card expenditures, accounting and documentation of Government furnished property and equipment, administration of site vehicles, apartments, and cell phones. Coordinates with Human Resources for all recruiting, disciplinary, and termination issues. Performs other administrative tasks as required
Perform, manage and maintains a local vulnerability assessment and management program in support of Customer reporting, compliance, and verification policies. Process and report security violations and incidents in accordance with USAREUR theater policies. Assists in the gathering and preservation of evidence used in the prosecution of computer crimes
Perform and maintain Risk Management Framework (RMF) Certification and Accreditations for the Local Area Network and Information Systems. Perform periodic security inspections, and assessments. Reviews of information systems and networks to ensure Information Assurance compliance, and reflects current certification and accreditation packets
Plan implementation projects in accordance with customer implementation methodology
Working with customers to ensure effective project governance
Working closely with the government to ensure that customer requirements are understood and addressed as required by the PWS
Reporting on project progress and escalating appropriately
Excellent organizational skills with the ability to deliver on-time and on-budget
Project Management methodologies
Excellent stakeholder management
Action-oriented, with strong initiative and the ability to solve problems creatively
Committed to achieving success for customers
Ability to motivate and maximize the effectiveness of project teams
Strong integrity
11 years of recent specialized experience

187

Business Assurance Manager Resume Examples & Samples

Industry knowledge of financial services, financial planning and ideally investment management
Flexible and adaptability
Practical knowledge of operating risk, quality and compliance policies and procedures
Strong interpersonal, influencing, negotiation and relationship management skills
Strong time management and planning discipline, including managing multiple competing priorities at the one time
Effective decision making and problem solving capability

188

Systems Assurance Manager Resume Examples & Samples

Have an advisory and acceptance role on issues related to systems’ RAMS, on issues related to assessments of systems’ safety and shall provide guidance throughout the entire safety certification procedure
Animates the Safety Review Panel
Establish the Safety Cases
Have an advisory and acceptance role on technical issues related to design review and compliance with the specifications
Control the system assurance tasks during the contract lifecycle in order to ensure that the System is operable and fit for purpose, that the System operation and functional requirements are fully delivered and realized, that risks to the riding public, employees and property are minimized and that the reliability availability and maintainability targets are achieved
Review all safety submissions prepared by the Contractor for compliance with the requirements of EN50126 before submittal to the Client
Ensure that the Contractor provides all necessary assistance to the Independent Safety Assessor (ISA) for the review of such safety submissions
Carry out audits to ensure that the entire System and Civils Safety program is delivered and guarantees that the performance of the System is compatible with the overall high safety standards of a driverless railway system
Support audits undertaken by the Client as and when required
Ensuring that the System RAM requirements defined in the Contract documents are implemented by the Contractor and are measurable
Monitor progress of the Contractor’s Hazard Log and implementation of the Control Measures in Comply Pro (Requirement Management Tool) to demonstrate the achievement of the safety requirements in the safety cases
Verify and review the continued adequacy, suitability and effectiveness of implemented systems and services
Performs other responsibilities associated with this position as may be appropriate
BSc/BEng degree in Mechanical or Electrical Engineering (or similar discipline) and at least 15 years of work experience are required
A minimum of 10 years of RAMS/Systems Assurance experience within the rail sector is required
Shows increasing levels of responsibility throughout career leading up to Systems Assurance Manager roles
Experience managing all System’s Assurance deliverables – Systems Assurance Plan, Systems Safety Plan, Testing & Commissioning Plan and Operation & Maintenance Plan
Extensive experience in designs and issues related to the management of interfaces as regards railway systems and MEP in metro rail transit projects with tunnels, stations, operation control centers, depots, and their operation
Ability to balance academic engineering and practical delivery
Good written and verbal English communication skills
Ability to identify potential problems and propose solutions
Ability to lead a team of mixed nationalities
Experience in Microsoft applications

189

Assurance Manager Resume Examples & Samples

Facilitate audit analytics through direct ownership of data capture, and data transformation into EY’s analytical tools
Build and analyze complex data analytics using variety of big data technologies and analytics tools
Contribute to the team’s growth through proactive business development and networking
A bachelor's or graduate degree and approximately 5 years of related work experience data analysis, data capture, and data transformation, and understanding business process activities
CISA or PMP certification (or equivalent) required

190

Assurance Manager Resume Examples & Samples

Preparing reports following the completion of a review that accurately reflects issues against S&R policies and international standards
Building effective relationships with business partners (for example Procurement, Risk, and external parties) and co-ordinating activity to optimise risk management
Working with key business stakeholders to define the business context and scope of third party assurance reviews and identify any potential issues and concerns

191

Senior Network Assurance Manager Resume Examples & Samples

Participate in the planning and implementation of new cell site facilities and network technologies to accommodate network evolution and growth in order to sustain optimal network reliability and performance
Provide supervision, training, development, and coaching for a team of engineers to achieve predefined performance goals
Manage the operating and capital expense budgets for the market, and meet submarket, territory and corporate targets for cell availability and performance of the network
Ensure all corporate policies and procedures are adhered to. Provide consistent personnel management including the recruitment, development, and coaching of a high caliber technical staff in an evolving and ever changing system
Ensure team coordination and prompt communication with regional management and all Network departments to maintain a cohesive, effective, and efficient team

192

Computation Assurance Manager & Directorate Security Officer Resume Examples & Samples

Serve as a technical resource and point of contact regarding ISM, Security activities, and ES&H, to coordinate internal/external audits with a focus on cross directorate actions, assuring corrective action plans are completed on a timely basis and meet audit requirements
Conduct and ensure completion of periodic Directorate assessments to assure ISM and other systems are effective and consistently applied throughout the organization
Maintain appropriate knowledge of LLNL's ES&H standards, policies, and procedures to identify hazardous conditions and operations, while maintaining appropriate ES&H policy implementation, procedure documentation, and archival of ES&H files required for audits and appraisals of the Directorate
Develop an effective compliance training program and draft, review, and concur in the approval of policies, plans, programs, and practices that pertain to meeting ES&H requirements and security activities
Verify deficiency tracking and corrective actions, provide strategic guidance for security-related practices, and verify compliance with ES&H-related training requirements in the Directorate
Coordinate the Directorate’s ISM implementation through the Computation Assurance Committee (CAC) and participate on institutional committees and projects
Oversee the Directorate Ergonomics and Return to Work (RTW) Programs providing strategic guidance for the Ergonomics Coordinator and the RTW Manager
Monitor infraction data for trends and root causes
Bachelors degree in science, computer science, engineering or related field or the equivalent combination of education and related experience
Advanced knowledge of and considerable experience interpreting and applying ES&H and security standards, policies and procedures
Demonstrated ability to develop compliance specific training programs
Experience developing and implementing complex policies and procedures
Significant experience evaluating facilities operations, activities, and equipment to identify ES&H deficiencies and develop solutions to problems
Advanced communication skills, both oral and written, necessary to explain, present, direct, negotiate, and influence others, while working with and maintaining effective working relationships with a broad cross-section of management, technical, and administrative personnel
Advanced problem solving, decision-making, and analytical skills necessary to independently anticipate, define, interpret, advise, recommend, and approve actions and implement solutions
Advanced ability to effectively interact with all levels of personnel, internal and external to the Laboratory, while successfully working multiple tasks concurrently in a rapidly changing environment, and attending to intense details with a high consequence of error
Experience representing a directorate on institutional working groups and with internal/external oversight organizations
Demonstrated experience in performing probability risk analysis, including accident scenario development, source term evaluation, failure rate database assessment, calculation of accident consequences, and evaluation of probability of occurrence
Advanced knowledge of Computation activities, facilities, and ES&H issues and experience with DOE/NNSA and LLNL regulations, policies, procedures and operating practices

193

Process Assurance Manager Bay Area Resume Examples & Samples

Current and emerging technologies which may include: Oracle, SAP, Oracle Database, web development tools, virtualization, UNIX, Linux, and security technologies
Relevant subject matter expertise to support the development of thought leadership
Demonstrates extensive abilities as a team leader, which includes creating a positive environment; monitoring workloads of the team while meeting client expectations; respecting the work-life quality of team members; providing candid, meaningful feedback in a timely manner; and keeping leadership informed of progress

194

Hvac Customer Assurance Manager Resume Examples & Samples

10 years of HVAC Residential and Light Commercial/Large Commercial Applied service experience
Ability to deliver technical training
Exceptional communication and phone skills
Able to work within a team environment
Strong PC skills including the use of Microsoft Outlook, PowerPoint and Excel
Must be able to provide own transportation as some travel between locations will be required

195

Regional Customer Assurance Manager Resume Examples & Samples

Managing staff conducting Technical support
Leads a project / functional team or unit in area of expertise
Prepares monitors and may be responsible for budget, staffing, and or business/operations results of a functional ream or project
Directly manages individual contributors and may manage supervisors or group leaders

196

Technical & Logistics Assurance Manager Resume Examples & Samples

Participating in problem solving efforts for the projects through the use of BIM applications
Implementing and checking adherence to the BIM Project Delivery Guide
Providing leadership and oversight to the technical flow of data with designers, multiple contractors and/or field personnel. Working with both design and construction (detailing) participants during pre-construction to implement the coordination of the virtual building; creating integrated models for visual coordination as well as clash detection
Creating a construction logistic BIM for the use of Construction planning; content creation may include: material lifts, cranes or safety equipment
Working with the project scheduler to include information within the project schedule that allows the linking of a task to a BIM object This includes ensuring all BIM objects are appropriately drawn by Trade Partners and Designers. Additional simulations may also be required as necessary to direct field input
Collaborating with Designers and Trade Partners so that early forms of the BIM are usable for information and quantity extraction. Perform quality checks of BIM components for usability and accuracy
Performing additional virtual construction tasks as assigned by manager to support construction management duties, examples include: supporting Jobsite Safety Program, supplementing Quality Management Processes, Permitting, Production Planning efforts or Document Control
A Technology and BIM Engineering background
French language skills (Desirable)
Technical experience
Previous experience of working with Progressive Software, managing and building permanent and temporary solutions

197

Assurance Manager Resume Examples & Samples

Define standards for first line of defence assurance programmes across the Group. Establishing thresholds, methodologies & new models for Assurance
Own & Operate continuous improvement processes to ensure consistency of assurance approach across all Risk Categories and Themes
Definition of the baseline requirements and process for the closure of Significant Issues and Milestones. Definition of the assurance approach for Control Maturity Assessment upgrades/downgrades
Development of closure artefacts and associated guidance. Communications to stakeholders on process and advisory role
Definition of thresholds for 2nd-level/re-assurance of Significant Issue closure including sampling techniques and assurance methodology
Interaction with (inter)dependent CoE on the management of new and existing issues
Manage adhoc Risk & Control requests across the three lines of defence
Custody of functional requirements for the relevant toolsets for Assurance
Oversee and monitor progress against control issue remediation plans (regulator committed and internal)
Own end-to-end assurance and oversight of Significant Issues (identification, tracking and progress, escalation where required, report on Significant Issue closure)
Manage impact assessment of changes to remediation plans on the committed return to Satisfactory dates for standards against all Risk Categories and Themes
Conduct quality assurance assessments and conformance reviews of adherence to defined assurance processes for issues closure
Manage governance and oversight of Significant Issues, defining them, assessing progress and propose updates to be presented by the Group CCO to the board audit committee – identifying thematic and emerging critical issues through regular analysis of the Risk & Control data
Ownership and management of operational processes and associated toolsets within the CoE for Assurance and Oversight of Remediation (e.g. Lessons Learnt, Closure Assurance)
Thematic testing of key processes (e.g. Issues management, lessons learned & operation of Committees etc.)
Delivery Focused
Excellent Communication skills in English both verbally and in writing
Able to function constructively as a key player in an experienced senior delivery team
Flexible approach with an ability to deal with rapidly changing strategies and approaches

198

Business Assurance Manager Resume Examples & Samples

Accountability for the successful mobilisation of new contracts or reconfirmed contracts
Engage and influence a wide range of key stakeholders, acting as the conduit to ensure the mobilisation plan meets current and future business requirements. These stakeholders include internal stakeholders such as the business development and service delivery teams, Regional Directors, Transport, Property Directors, Stay safe Business Partners, HR business Partners and the Head of Employee Relations, Finance business partners and commercial teams
Identify any issues/risks which may impact successful delivery of the project and develop a plan to mitigate the impact of risk, ensuring business continuity during transition
Management and responsibility of the mobilisation budget, ensuring each mobilisation is successfully delivered with the budget constraints
Responsible for managing and developing client relationships, through a continuous improvement model to ensure the clients needs are being met following mobilisation. This will be in conjunction with the business development, account management and operational teams

199

Regional Customer Assurance Manager Resume Examples & Samples

4) Assistance with consumer relations on special warranty issues
5) Technical product training for our dealers
6) Support to internal staff as needed to secure sales and address post sale issues
10 years of HVAC Residential and or Light Commercial service experience
Complete understanding of refrigerant circuits and basic electric
Strong trouble shooting skills
Ability to identify the need for, and the type of technical training by market
Exceptional communication and supervisory skills
Ability to create and foster a team environment
Strong PC skills including the use of Microsoft Outlook, Power Point and Excel

200

Assurance Manager Resume Examples & Samples

Meets time constraints and client deadlines
Manages assurance team for onsite engagements
Trains team members, provides support and coaching, and builds associate skill sets
Develops Assurance/attest work plan, budget, and staffing
Drafts engagement letter for clients and develops timeline
Makes recommendations for client tax planning ideas to supervisor, manager or partner
Compiles reports including footnotes, rep letters, and other required schedules, reports, etc
Performs other accounting, assurance and tax duties as needed in engagements
Set goals for development of team and firm

201

Oversight & Assurance Manager Resume Examples & Samples

Producing and presenting high quality reports based on management information and relationship meetings with stakeholders
Validating your reported position on policy compliance and risk position with key stakeholders
Liaising with functions and franchises or technology teams to confirm timescales for evidence based reviews or controls testing
Completing or managing policy compliance reporting, self assessment reviews and sampling to an agreed quality, time and cost

202

Service Assurance Manager Resume Examples & Samples

Act as the primary point of contact to Customers and their agents with respect to returns status
Excellent computer skills including MS Word, Excel, Visio, Access, Power Point, and Outlook
Experience with Returns, Repair, or Supply Chain Operation a plus and preferred
Able to work both independently and in a team-oriented, collaborative environment
Demonstrated organizational skills and detail oriented
Ability to effectively manage time and multi-task in high paced environment
Wireless or Logistics industry experience, a plus

203

Assurance Manager Analystics Data Support Resume Examples & Samples

Provide on-the-job training to assurance teams for data analysis and tools
Work with analytics delivery support teams both onshore and offshore to efficiently and effectively deliver high quality work products
Relevant knowledge of data analysis and strong analytical skills in related software, including ACL, MS SQL Server, SQL SSIS, MS Excel, MS Access or similar software
Effective writing and presentation skills in both English and French

204

Assurance Manager / Senior Manager Resume Examples & Samples

Establishes work plan for each client assignment including assigning tasks and responsibilities, and ensures completion in accordance with plan and client expectations
Manages the assignment budget and profitability in area of responsibility
Conducts research, prepares memorandums and summarizes findings
Demonstrates working knowledge of accounting systems including Excel and QuickBooks. Experience with CaseWare and/or ProSystem fx Engagement a plus
Strong interpersonal skills and active participation in networking
A general understanding of market trends including opportunities, global and local business initiatives and stakeholder/competitor interests
Proficient knowledge of GAPP and GAAS
Minimum 5 years accounting and audit experience in a public accounting firm
B.S degree in accounting and CPA required. Advanced degree preferred

205

Revenue & Margin Assurance Manager Resume Examples & Samples

Implement and maintain RMA policies, processes and controls that safeguard the organisation's financial position
Develop a full understanding of processes and controls that drive revenue and cost at TalkTalk
Engage and influence business stakeholders to educate, identify & interpret risks / needs and drive the RMA agenda with clear accountabilities and balancing business support with challenge
Review and implement end to end control frameworks with dashboard representation of control performance
Support cross functional risk assessment activities and process & control design within the business
Interpret data / information from controls and KPIs to identify areas of risk and issue, working with the business to put corrective processes and actions in place
Ensure risks from business change (i.e. pricing, product & system projects) are effectively managed, to reduce issues by “designing out” failure
Submit and maintain records that support the recovery of revenues and costs with third parties
Provide information to respond to, defend and drive regulatory reviews

206

Business Assurance Manager Resume Examples & Samples

Conduct business unit and systems reviews that objectively assess risks and controls in an efficient and effective manner
Perform risk based assessments of core financial processes including identification of process design and internal control weaknesses
Present findings in a clear manner to Senior Management in both written and verbal formats
Recommend commercially balanced, risk based solutions to issues identified
Manage the follow-up of agreed actions in a timely manner
Assist the Head of Business Assurance in the coordination and direction of the Audit Plan, such that resources address the areas of greatest risk
Maintain awareness of existing and emerging risks across the industry
Assist with the development of policies and process redesign initiatives
Engage with business units and departments across the business to promote the role of Business
Assurance as a ‘trusted advisor&#8217
Work with Business Assurance team members to build the functions ‘data-analytics’ capability; and
Liaise with external auditors and other advisors
An accounting or finance degree with at least 5 years relevant experience, preferably including time in a ‘big 4’ environment and in an internal audit capacity
An CPA or ACA qualification (CIA or CFE qualifications are advantageous as is health care experience)
Strong project and people management skills
Demonstrated ability to critically assess the risks and controls within core financial processes e.g. Payroll, Accounts Payable, Revenue, Accounts Receivable, Procurement, Month-end close etc
A logical and commercial mindset, able to assess risks within operational business processes and formulate functional remediation strategies
A robust knowledge of internal audit processes
Excellent communication skills both written and verbal, including an ability to build positive
Working relationships with stakeholders across the business
An ability to write clear and concise reports that are appropriately targeted to the audience; and
Advanced excel skills (experience using data analytic software ACL / IDEA is advantageous)

207

Customer Assurance Manager Resume Examples & Samples

Excellent Excel, Powerpoint and writing skills for data analysis and preparation of reports
Analytical skills to review complaints and identify root causes and trends. Able to use data to propose process changes arising from the learnings. Certification for Six-Sigma or similar type methodology will be an advantage
Good organizational skills to manage complaint administration for the division. Knowledge of GiFT Manager will be an advantage
Good customer handling skills to meet and mange customers for escalated complaint handling. Previous customer handling experience will be an advantage
Must be able to speak and write well to represent Management in escalated complaint handling
Able to work independently to manage budget and general administration for the department

208

Business Assurance Manager Resume Examples & Samples

Nuclear Propulsion
Civil Power Generation
Nuclear Sensors and Radiation Monitoring
Provide effective quality leadership to ensure that Company, Customer and regulatory requirements are achieved, through advice, support and guidance in relation to the appropriate standards and accreditations
Maintenance and ongoing development / upgrade to the relevant Quality accreditations within the Business, as required to meet business needs. This must be managed within an integrated Business Management System framework encompassing related Environmental and Health and Safety accreditations, and any such other accreditations (for example Information Security) as may be required by the business. Whilst primarily responsible for the accreditations and standards relating to quality, the Business Assurance Manager will also be responsible for ensuring that the integration of all related standards is maintained, through appropriate collaboration with the Managers responsible for the other standards (e.g. Health, Safety and Environment Manager). Where such standards are managed by external providers (such as Global Business Services) they will assume overall responsibility for ensuring provision of those services meets the requirements of the Company’s Integrated Business Management System
Planning and managing the implementation of any new or updated quality standards and accreditations
Planning and hosting audits against Company quality accreditations with external certifying organisations
Managing the monthly Quality Assurance management review process, and holding others accountable for completing their actions
Oversight of the weekly quality review meetings, ensuring responsible members of the Business Unit and BU Quality Managers are held accountable for managing the quality of output from the BU and performing robust root cause analysis and follow up on identified issues
Managing the review of processes and related documentation (procedures, work instructions etc.) to ensure they meet the requirements of the relevant standards and accreditations, and advising a remedy where they do not
Effective management of non-conformances arising from audits within their remit - proactively progressing the close-out of non-conformances and quality issues in a timely manner; taking a lead in driving problem resolution
Conducting internal audits as required, and providing support where required for audits against the Health and Safety and Environmental management systems
Supporting additional audits as may be required by the business, including vendor audits if required
Identify opportunities for the continuous improvement of the processes and procedures within the Integrated Business Management System
Educated to a minimum of HNC level or equivalent, preferably in a Quality-related discipline. Degree level preferred
Previous experience in a Quality Assurance related position will be essential
Demonstrable experience and extensive familiarity with BS EN ISO 9001, AS9100 or other manufacturing industry related Quality standards
Understanding and / or experience of other Management Systems such as ISO14001 and OHSAS18001 advantageous
Sound knowledge of Quality management principles and techniques within a manufacturing environment, including a working knowledge of non-conformance management principles and problem solving techniques
Lead Auditor or demonstrable experience of internal and third party audits
Good verbal communication skills, both written and spoken
Demonstrable experience of effective leadership and management of small teams
Competent user of Microsoft Office Excel and Word; experience of PowerPoint and Visio advantageous
Understanding of / experience of using ERP systems preferred
Highly motivated to succeed, with the ability to manage/influence others, as required, in order to positively influence their performance and achieve targets
Consistently obsessive about continuous improvement; proactive in both identifying opportunities for process improvements and implementing these where appropriate
Demonstrate initiative and tenacity to identify issues and opportunities and see them through to resolution
Ability to promote Quality principles and facilitate improvement through the use and demonstration of Quality tools and techniques
To provide strong leadership, guidance and motivation to business colleagues in matters relating to the maintenance of and compliance with the QMS
To have a positive ‘can do’ attitude and determination to overcome obstacles and see tasks through to completion
To act professionally and with integrity at all times; leading by example
To adhere to and exhibit the Company values of “How we do things round here" at all times
To promote and demonstrate behaviours consistent with the Company’s Safety, Quality and Continuous Improvement Culture and Nuclear Professionalism at all times
Consistently role model the Ultra LEAP behaviours

209

Service Assurance Manager Resume Examples & Samples

Be the custodian of live EUC services, approve changes to ensure impacts are understood and service performance is not negatively impacted. Manage the IT Service Catalogue, tracking and publishing service level performance objectives through monthly operations reports
Defining the non-functional requirements needed for a new service or feature and ensure a seamless transition into the live environment, including the knowledge and processes required for its continued operation
Facilitate the efficient handling of all IT changes, and maintaining the proper balance between the need for change and the potential detrimental impact of changes. Managing changes through the Change Advisory Board and ensuring quality within the Configuration Management Database (CMDB)
Ensure that any repeat incidents are logged as problems and that Continual Service Improvement (CSI) and risk or audit related activities are prioritized across the teams
Ensure that Service Management processes are optimized. Working with development and operations teams to configure tools and workflows for Incident Management, Request Fulfilment, Change Management and Business Continuity
Tracking assets and operational spend vs forecast. Provide end-user spend analysis and reporting, e.g. mobile usage. Managing end-user assets throughout their lifecycle
Significant IT experience (10+ years relevant work experience) with at least 3 years in a governance role. Solid technical background and commercial awareness
Demonstrable experience of managing a Service Assurance or Service Delivery function within a global company. Has experience managing and governing technical services in medium or large scale organizations
Experience of service reporting that accurately reflects service performance, efficiency and the cost to serve. Skilled at identifying service issues and producing service improvement plans to rectify them
Experience of managing risk in line with business needs. A track record of managing IT audit and risk. Can demonstrate how IT tools and automation can ensure consistent and effortless compliance
Experience of managing large IT budgets and suppliers. Proven track record of identifying cost efficiencies without compromising service level objectives
Extensive and practice experience of implementing ITIL processes across the entire lifecycle
Experience of working in a geographically dispersed, international organization. Experience of various support models and the tools required to manage and support remote teams
Financial management and budget planning skills, including a good understanding of TCO and lifecycle management of end user assets
Has a passion for technology and enjoys working with techies and engineers, proficient at translating their language into business language. Can marshal resources, manage concerned stakeholders and make decisions under pressure
Service-oriented and can act in a professional manner to deliver the best service experience possible
Practical experience of the ITIL framework. Demonstrable experience of Service Transition activities, including creation and implementation of Service Transition Plans
Proven ability to develop and document processes and procedures. Advanced knowledge of process optimisation and seeking cost efficiencies by ‘shifting left&#8217
Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex service issues
Enjoys asking questions and getting to the bottom of things. Not afraid of getting a full understanding of a given situation and orchestrating the right resources to resolve issues and problems
Resilient and positive, able to set boundaries without appearing obstructive. Can collaborate with people who may have differing objectives or priorities, aligning people to work together to a common goal
Innovative and positive team player with excellent communication and support skills, confident in communicating / presenting technical issues and managing the demands of non-IT staff and senior stakeholders. From 1-to-1 conversations with colleagues, clients and stakeholders, to presenting complex ideas, data and hard facts to larger groups, you thrive on this and are not put off by the idea of standing up before an audience
You can demonstrate a leadership approach that creates a positive work environment, makes employee work meaningful, seeks growth opportunities, and ultimately drives employee engagement
BSc in Computer Science, Information Technology or related technical field or equivalent experience required; advanced degree preferred
ITIL V3 Expert preferred
COBIT Foundation preferred
Management of Risk (M_o_R) preferred

210

Service Assurance Manager Resume Examples & Samples

Create a focal point of contact to the client in maintaining the service relationship
Skillfully negotiate with both internal and external groups to eliminate service impediments
Ability to identify trends and anticipate future consequences for recommendation of process improvements or service enhancements
Provide SLA and reporting reviews to customers

211

Assurance Manager Resume Examples & Samples

Provide management over a complex portfolio of clients and deliver high quality services
Manage engagements from start to finish: proposals, budgets, WIPS, timely billing and collection, etc
Achieve team and individual budget and performance objectives
Maintain expert technical standards
Proactively identify client needs by understanding their business and key risks
Provide value-add services to clients on a consultancy basis, with cross-selling in mind
Mentor, train, and develop staff
Lead by example: demonstrate a positive, team-player attitude and professional appearance
Adhere to Firm document and email retention policies
Seek leadership roles in professional, business or community organizations
Identify hiring needs for the department and interview potential hires

212

Project Planning & Assurance Manager Resume Examples & Samples

Leading the project risk management work
Creating the Project Time Management Plan and creating alternative scenarios
Coordinating plans with related projects
Securing the project gates and end deliverables
Follow up on project progress
Defining, tracking and leading activities concerning non conformances in the project work
Organizing gate audits and presenting the project target status
Gathering lessons learned
University/Master’s degree in engineering or equivalent
Experience in Project management or as part of a project management team
Leadership skills and with a “Make it happen” mindset for the difficult tasks
Analytical and well organized

213

Assurance Manager Resume Examples & Samples

Review, research and analyze financial statement issues utilizing various electronic sources and software
Gain a comprehensive understanding of client operations in order to assess internal controls and provide value-added, business processes and solutions to company management
Gain client confidence through quality work and effective communication, maintaining a positive and professional relationship
Effectively communicate with client’s regarding technical issues
Manage client contacts and organize communications with complex clients
Manage complex audit tasks through to completion of the engagement
Supervise, train and mentor assurance staff and seniors to ensure timely completion of projects
Develop, distribute and communicate assurance staff and senior reviews
Participate in department and Firm administration
Assist in niche development activities as needed
Promote a proprietary interest in the Firm and clients
Be an effective communicator and team player
Define self-expectations through the performance process and assist in development of senior staff expectations
Effectively manage Firm resources as they relate to the economics of job performance, including management of budgets and bill process
Maintain and expand knowledge of assurance law through review of periodicals and participation in Firm continuing education meetings
Attend and participate in advanced assurance training
Participate in professional, business and community organizations
Serve on various committees as assigned
Expected level of chargeable time is 1,600 hours, within the context of 2,250-hour year
Participate in staff recruiting activities
Minimal travel
Bachelor’s degree in accounting from an accredited college
CPA in the state of Oklahoma
Minimum of seven (7) years public accounting experience
Understanding of U.S. generally accepted auditing standards and accounting principles (FASB, GAAP, AICPA) and industry specific rules
Strong research, organizational, computer (paperless auditing with Caseware application, Internet-based research and Microsoft Office application) and analytical skills
Ability to manage concurrent engagements

214

Assurance Manager Analytics Data Support Resume Examples & Samples

Assist in modeling, visualization, and client communication deliverables (on more advanced projects, will work with data science, big data, and visualization experts)
Establish and manage priorities and work plans, communicate project status to senior manager/partner, report all chargeable hours and deliver work by agreed upon deadlines
Stay informed of analytics solutions and standards that affect business processes analyzed, and apply analytics approach with expected level of assistance and supervision
Knowledge of accounting systems application such as SAP, Oracle / PeopleSoft, JD Edwards, MFG Pro, Extensity etc
Exposure to database management software, stats and machine learning software and link analysis/data visualization software, big data platforms (e.g. Hadoop, Hana)
Effective writing and presentation skills in both English and French is required

215

Assurance Manager Resume Examples & Samples

Carry out quality assurance, quality control and quality oversight activities
Carry out responsibilities for evaluation of training for BAES SDT
Establish a ‘trusted partner’ relationship with BAES SDT’s Customer and help satisfy their needs
Ensure all policies and procedures required as part of BAES SDT’s regulatory and accreditation requirements are applied across applicable Training Solution activities
Ensure processes and procedures for Systems Approach to Training and Training Governance are being applied effectively and efficiently within the applicable BAES SDT business units
Ensure processes and procedures for configuration control of curriculum, courseware, evaluations and records are being applied effectively and efficiently within the applicable BAES SDT business units
Complete/assist in instructor evaluations in accordance with approved organisational procedures
Arrange approvals for syllabi, curriculum, courseware or evaluation changes with the customer and other relevant Stakeholders (including international and national awarding bodies and auditing authorities)
Provide the Head of Assurance, and other Senior Managers with feedback to improve service performance and responsiveness, resolve customer issues, and/or identify opportunities across the organisation

216

Revenue & Data Assurance Manager Resume Examples & Samples

Responsible for the MI data and internal capabilities of the data integrity and revenue assurance teams
Responsible for the on-time creation, delivery and day to day management of the Phixflow models to assure all revenue and bill accuracy
Review of all metrics and behavioural change
Analysis of unbilled revenues and exceptions
Implement risk management
Critical control point gap analysis and identification, ensuring risk mitigation
Responsible for the end to end bill file accuracy and completeness
Proactive management of alerts and alarms, utilising the Phixflow platform and other resources
Credit balance management
Bill accuracy review, including post bill audit
Suspense management and payment allocation
Responsible for the implementation of enduring processes for both data integrity and revenue assurance
Line Management of direct reports
Responsible for the implementation and accuracy of the customer segment within ALTO
Excellent understanding and experience of a high change billing environment in a utilities environment
Sound IT knowledge and skills set including competent user of Microsoft products, specifically, Excel, Word, Powerpoint and Visio
Excellent understanding and ability to review billing processes and identify areas for sales and revenue leakage
Good communication skills both written and oral
People Management skills
Ability to engage with peer group and key stakeholders across multi discipline operational centre
Able to quickly understand and develop solutions for key operational challenges
Ability to define and deliver process improvements
Able to build relationships cross functionally
Knowledge of regulatory framework for water Ofwat
Educated to degree (or equivalent level)
Knowledge and experience delivering in a revenue assurance environment in a utilities sector
Experience in the water industry is desirable
Experience in a revenue and or cost assurance and data integrity role is desirable

217

Nuclear Material Control & Accountability Assurance Manager Resume Examples & Samples

Evaluate, interpret and implement policies and procedures regarding nuclear material accountability to maintain compliance with Department of Energy (DOE) requirements
Perform accountability operations involving nuclear materials, sealed sources, tamper-indicating devices, and accounting network computing resources
Interact frequently and independently with LLNL MC&A and programmatic staff, as well as MC&A staff at other NNSA/DOE sites
Analyze and interpret complex data, report results, identify problems, and plan projects to solve problems
Provide original solutions and specialized services to MC&A problems using specialized technical knowledge in engineering and applied science
Ensure material accountability reports are provided to the national Nuclear Materials Management and Safeguards System (NMMSS), DOE Livermore Field Office (LFO), other organizations, and DOE/DOD sites as necessary
Develop, certify, implement, maintain, and perform training including on-the-job (OJT) and classroom instruction
Perform duties of a classified network information system security officer (ISSO) to maintain accreditation for nuclear material accounting networks
Bachelor’s (BS) degree in Health and Safety or related scientific field, or equivalent combination of education and related experience
Extensive experience working with DOE/NNSA and their requirements, such as DOE Order 474.2 Nuclear Material Control and Accountability, to maintain regulatory compliance
Significant experience performing and documenting performance tests, self-assessments, and effectiveness evaluations using an institutional tracking system for documenting deficiencies, observations, and creating corrective actions
Highly advanced knowledge of accounting systems, such as the Local Area Nuclear Material Accountability System (LANMAS) with safeguards rollup requirements, and ability to assist with planning upgrades for and to maintain federal accreditation of the MC&A accounting system and network
Significant experience with and highly advanced knowledge of NDA measurement methods with ability to become an NDA expert, physical inventories, accounting practices, and procurement processes
Significant experience developing, certifying, implementing, maintaining, and performing training including performing on-the-job (OJT) instruction and ability to establish scope of work and oversee activities of a unique team of accountability specialists, fissile material handlers, and computer support personnel
Ability to become a Certified Fissile Material Handler, which requires certification in the Nuclear Facility Certified Position (NFCP) Program and medical qualifications to wear respiratory and personal protection equipment, and Radioactive Material Area (RMA) Supervisor responsible for the safe and effective conduct of operations with a clear understanding of the hazards and controls necessary for nuclear safety compliance
Demonstrated effective verbal and written skills and experience using a computer for sample entry and writing reports
Certified in Technical Management and experience managing personnel actions, such as hiring, performance appraisals, promotions, ranking, and salary administration
Advanced knowledge of operation, and ability to trouble shoot and repair, MC&A gamma-ray, neutron, and heat based NDA measurement systems
Certified DOE Safeguards and Security Central Training Academy (CTA) instructor with ability to secure and maintain certification as a Derivative Classifier (DC) and UNCI Reviewer in the MC&A area

218

Phoenix Process Assurance Manager Resume Examples & Samples

Key internal operational processes of a professional services firm, e.g., engagement economics, billing and collection, performance appraisals, time reporting, personal independence and compliance requirement
Leading the adaption a work program and practice aid to create tailored solutions for our clients
Demonstrates extensive project management skills related to IT audit projects, including developing project plans, budgets, and deliverables schedules

219

Assurance Manager Resume Examples & Samples

Managing the planning, executing and delivering assurance engagements
Developing and maintaining working relationships with client management, identifying client needs and continually improving our clients' satisfaction
Preparing and delivering presentations to engagement team members and client management
Preparing reports and schedules that will be delivered to clients and other parties
Coaching, supervising and conducting performance review and contributing to performance feedback for staff
Understanding and following workplace policies and procedures
5 years of relevant work experience

220

Network Quality & Operational Revenue Assurance Manager Resume Examples & Samples

Support definition of quality KPI's along the customer journey with special focus on network quality
Ensure regular KPI reporting to measure Network Performance
Control on a regular base Network KPI's to improve productivity and quality
Drive and monitor implementation of counter measures to improve quality
Support and implement benchmarking across terminals
Foster standardization of processes to improve productivity and quality
Develop and execute Operational Revenue Assurance process (set up process to measure & weigh shipments)
Control of Revenue Assurance process
Support implementation of best practice solutions
Conduct terminal audits and support terminals to reach their Revenue Assurance targets
Review and challenge business cases
Drive change in terminals (mainly Germany and Europe, potentially also US)
Work closely together with other Central (Operations) Functions as well as Country Organizations
Previous experience in or knowledge of Freight business
Minimum 3-5 years professional experience in Forwarding business / Logistics
First Choice or equivalent certification
Excellent knowledge of Microsoft Office programs (esp. Excel, PPT)
Excellent communication and team player skills
Organized and well structured
Entrepreneurial thinking
Strongly results driven
Fluent in English and German

221

Group Assurance Manager Resume Examples & Samples

Identify root causes of shrink within The Hut Group and partner with other departments such as warehouse, courier and security to develop innovative solutions and minimise exposure by executing appropriate asset protection and assurance measures
Manage the collation, analysis and reporting of completed audit reviews, identifying key process weaknesses, follow-up activity and remedial planning
Perform regular assurance and audit reviews in various departments to ensure compliance with the company policies & procedures and internal controls related to loss prevention
Manage the collation, analysis and reporting of completed reviews, identifying key process weaknesses, follow-up activity and remedial planning
Work with management to prioritise high stock-loss areas and develop appropriate shrinkage reduction and control improvement plans
Respond to integrity concerns through appropriate discovery and conduct investigatory interviews were necessary
Control and manage the delivery of the fraud audits and assignments, to ensure that the work is completed to time and budget, escalating any issues as appropriate to the relevant Director
Oversee and manage internal violation investigations as directed
In-depth experience in shrinkage reduction techniques and root cause analysis
The ability to apply continuous improvement practises to business controls and processes
Excellent follow-up and organisational skills with the ability to prioritise and work on multiple projects
Familiar with interpreting and practically applying retail or corporate policy and process
Experience of planning and executing of risk based audits
Proficient in MS Office Package (particularly Excel) and a strong understanding of online retailer systems
Strong presentation, training and reporting skills
Excellent analytical and numerate skills

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