Manager Assurance Resume Samples

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M Buckridge
Murphy
Buckridge
28668 Aubree Lake
Dallas
TX
+1 (555) 647 4967
28668 Aubree Lake
Dallas
TX
Phone
p +1 (555) 647 4967
Experience Experience
Boston, MA
Manager Assurance
Boston, MA
Lind-Hills
Boston, MA
Manager Assurance
  • Lead a team of Assistant Managers, Seniors and Associates and make sure the team delivers high quality work, as per EY methodology, on time and to budget
  • Proactively discuss work flow management with the audit teams in Global, allocating resources to audit work and monitoring performance against standards
  • Delegate work successfully. Conduct timely performance reviews and provide performance feedback/training. Lead by example
  • Develop and maintain productive relationships with client management throughout the year. Establish expectations of value to be delivered
  • Develop and maintain productive relationships with key EY Global contacts, i.e., Global assurance managers and project managers
  • Conduct timely performance reviews and provide performance feedback/training. Lead by example
  • Prepare proposals and realize business development plans through a strong professional network
Los Angeles, CA
Manager, Assurance & Accounting
Los Angeles, CA
Weimann-Hagenes
Los Angeles, CA
Manager, Assurance & Accounting
  • Develop, coach, and train team members towards professional and personal development
  • Develop client relationships sufficient to provide a basis for these reviews
  • Coordinate and assist in monitoring the progress of work being completed on files
  • Optimize the efficiency of the client accounting department through a combination of client management and staff management
  • Network in the local professional, business, and community while raising awareness of MNP and looking for new business development opportunities
  • Assist staff in managing the flow of work proactively with client, beginning to end
  • Simultaneously manage three to four complex engagements
present
Philadelphia, PA
Senior Manager, Assurance & Accounting
Philadelphia, PA
Kunze Inc
present
Philadelphia, PA
Senior Manager, Assurance & Accounting
present
  • Establish referral networks consisting of key decision makers
  • Contribute to the development of new ideas and approaches to improve work processes
  • Study for CPA while working; effectively manage both work and studies
  • Network in the local business community; consider business development opportunities
  • Develop and maintain relationships with client management
  • Manage the Small Business Group, helping it grow and optimizing its efficiency by taking ownership of clients and developing new client relationships
  • Maintain high quality control by reviewing work done from other team members for accuracy and completeness; provide feedback to team members
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
Central Michigan University
Bachelor’s Degree in Accounting
Skills Skills
  • The ability to quickly form strong working relationship with colleagues in India and around the world
  • Knowledge of Indian accounting and auditing standards. Knowledge of IFRS/UK GAAP and International auditing standards is an advantage
  • Review applicable policies to ensure that policies are updated and comply with Group standards and compliance
  • Excellent communication skills including speaking and writing effectively in English
  • Ability to spread positive work culture and live EY values
  • Ensure all customer engagements, interactions and communications are handled according to customer governance, standards and rules
  • We currently are seeking qualified chartered accountants or CPAs with over 7 years of experience
  • Design an effective Customer Governance Framework & standards by engaging Group specialists (Compliance, Risk, alternative Business units) to ensure adherence to all regulatory acts pertaining to customers ie. ECT, CPA, NCA, Data Privacy, COBP, TCF etc
  • Ensure sufficient knowledge of all regulatory acts and compliance impacting on customers to ensure no breaches relating to any regulatory acts pertaining to customers (i.e. Customer contact, dispute resolution, TCF, etc,)
  • Stay abreast of all FUTURE Regulatory acts that will impact on customer and review and incorporate into Customer Governance to ensure relevance and adherence to all new regulations impacting on customers
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15 Manager Assurance resume templates

1

Senior Manager Assurance Resume Examples & Samples

  • Communicates the objectives of an audit and planned other services to the client engagement team and establishes/communicates team members' roles in the audit
  • Manages audit engagements-including providing on-the-job training, monitoring the time of the client engagement team, developing strategies and procedures to improve audit effectiveness and efficiency, making full use of the firm's engagement tracking systems, implementing timely billing and collection strategies, and coordinating client service involving personnel from other firm practice units
  • Fosters teamwork by maintaining cooperative relationships with client engagement teams (e.g., sharing staff's and senior's time with other engagement teams), contribut­ing to positive work environments, facilitating the resolution of conflicts, sharing information, and accepting and providing constructive feedback
  • At least eight years experience working as an auditor for a public accounting firm or possesses particular business/industry experience to meet special needs
  • Different courses and degrees in accounting, auditing (ACCA, CECCAR, Chamber of Financial Auditors and others)
  • English - advanced level (business English)
  • Self-motivated, positive attitude
  • Attention to detail with a commitment to high quality and accuracy
  • User level IT (Ms Office) knowledge
2

Markets Enablement Manager Assurance Service Line Resume Examples & Samples

  • Project manage go-to market activities and business development programs such as sales campaigns, growth platforms and other prioritized initiatives that support the Assurance service line’s strategic plan, opportunity development and account management
  • Drive the execution of Assurance for go-to-market plans. Work closely with the service line leadership and Partners to identify business needs, determine audience/accounts, co-develop actions and timelines, and align resources in support of go-to-market activities
  • Oversee the Assurance service line pipeline reporting and analysis; identify trends, opportunities and gaps. Determine go-to-market activities to enhance pipeline mass and velocity. Work with partners and practitioners to ensure and enhance pipeline integrity
  • Track the results/impacts of go-to-market initiatives on pipeline and revenue, and provide status updates
  • Help lead / facilitate some account planning/account team meetings and participate in the assessment of service quality (ASQ) activities for the service line
  • Understand EY thought leadership, firm wide services and solutions, and how these apply to client issues
  • Provide support on pursuits and account planning/account team meetings where there is no assigned Business Development Executive
  • Participate in the strategic planning process for the Assurance service line to identify the appropriate go-to-market activities required to achieve market growth
  • Drive exceptional client service by delivering relevant insights and best practices across the Assurance service line
  • An MBA with at least 5 years of business experience or a bachelor's degree with 7-10 years of business experience
  • Strong program/project/campaign management and execution experience
  • A proven ability to manage multiple go-to-market initiatives, resulting in pipeline creation and sales
  • In-depth knowledge of account management, and relationship and opportunity tools and processes
  • Strong organizational and time management skills; demonstrated ability to manage multiple priorities, stakeholders and complex projects and initiatives at one time
  • Ability to work with senior executives (both internally and externally)
  • Ability to manage ambiguity and successfully navigate large, matrixed organizations
  • Ability to review reports, interpret data and identify trends that will assist in further targeting appropriate go-to-market activities that will generate pipeline growth
  • Ability to work independently and with the team, relying on strong influencing skills to achieve results
  • A strong executive presence
  • Excellent oral and written communication skills
  • Knowledge/expertise in the firm's solutions and service offerings
3

Manager Assurance Resume Examples & Samples

  • Lead a team of Assistant Managers, Seniors and Associates and make sure the team delivers high quality work, as per EY methodology, on time and to budget
  • Develop and maintain productive relationships with key EY Global contacts, i.e., Global assurance managers and project managers
  • Develop an understanding of EY Quality and Risk Management procedures, and ensure these are embedded in to the engagement team's work
  • Work closely with Global audit managers to transition new engagements and services to GSS Assurance whilst maintaining quality of service
  • Proactively discuss work flow management with the audit teams in Global, allocating resources to audit work and monitoring performance against standards
  • Establish expectations of value to be delivered to the Global audit teams and ultimately to the Global audit clients
  • Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the team
  • Knowledge of Indian accounting and auditing standards. Knowledge of IFRS/UK GAAP and International auditing standards is an advantage
  • Ability to spread positive work culture and live EY values
  • We currently are seeking qualified chartered accountants or CPAs with over 7 years of experience
4

Senior Manager, Assurance Resume Examples & Samples

  • Correctly performs most routine audit, review and compilation engagement procedures in a timely and professional manner
  • Demonstrates ability to recognize problems and propose sensible solutions, with appropriate balance between clients’ needs and the firm’s risk
  • Meets assigned deadlines or budgets and provides advance warning of variances
  • Proven ability to supervise and train other professionals
  • Balances assigned workload between self and staff
  • Provides staff with timely performance feedback
  • Ability to travel to serve clients
  • Strong communication skills, both written and verbal
  • Proficient in MS Office suite- Word, Excel and PowerPoint
  • Excellent client relationship skills and time management skills
  • Minimum 8 years of assurance experience in public accounting required
  • Corporate and/or individual income tax knowledge a plus
  • Bachelor’s or Master’s degree in accounting required
5

Senior Manager Assurance Resume Examples & Samples

  • Develop and maintain productive relationships with key EY Global contacts, i.e., Global assurance managers, senior managers and partners to grow GTH business through
  • For select engagements/projects, perform manager level reviews of workpapers prepared by GTH teams
  • Monitor and manage key performance metrics for your team – utilization, feedback, resourcing, attrition, etc
  • Understand scope of GTH offerings across service lines to develop an account centric approach for clients
  • Conduct timely performance reviews and provide performance feedback/training. Lead by example
  • Effective interpersonal, risk management, facilitation and presentation Skills
  • Excellent communication skills including speaking and writing effectively in English
6

Audit Manager, Assurance, Singapore Resume Examples & Samples

  • Plan, lead and execute compliance audits for Banks, Capital Market Services Licensees and other financial institutions
  • Ensure quality for our regulatory compliance audits
  • Team with our advisory practices to advise clients on improving their compliance frameworks and on new regulations
  • Build strategic relationships with clients
  • Degree in Accountancy, Finance or related discipline
  • Minimum 5 years in compliance audit / compliance experience, especially in banks or capital market services licensees
  • Strong knowledge of MAS Regulations such as Banking Act / Financial Advisers Act / Securities and Futures Act
  • Excellent communication and interpersonal skills to independently lead teams in compliance audits / advisory engagements
  • For internal staff application, please note that you must have been in your current role for at least 12 months
7

Ifrs Manager, Assurance, Sydney Resume Examples & Samples

  • Participating in technical consultations requested by assurance teams and preparing accounting advice
  • Providing technical support for transactions and proposals and performing pre-issuance technical reviews on listed entity financial statements
  • Supporting the technical learning and development of the Assurance Practice through the preparation and delivery of technical updates, publications and training materials
  • Actively participating in an accounting standard subject matter group
  • Building strong relationships both internally and externally, including building your profile with professional bodies and organisations
  • Engaging directly with EY clients in the provision of technical accounting support
  • Developing people through effectively supervising, coaching and mentoring staff
8

EY, Manager, Assurance, UK&I, Edinburgh Resume Examples & Samples

  • Counsel, coach and mentor staff
  • Experience - at least 3 years post qualification experience (Big four preferred) or equivalent
  • Qualification - Internationally recognised qualification i.e. ACA, CA, ACCA, CPA required or equivalent
9

Audit Manager, Assurance, Singapore Resume Examples & Samples

  • Manage projects and engagements profitably by leading the team to perform efficiently
  • Coach and develop people by sharing knowledge with team members and helping team members attain experiences that cultivate technical competencies
  • At least 5 years of related work experience
  • Proven ability to lead a team and develop business opportunities
10

Manager Assurance Resume Examples & Samples

  • Develop and maintain productive relationships with client management throughout the year. Establish expectations of value to be delivered
  • Stay informed of general business/economic developments and their impact to the client. Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the team
  • Canadian CA designation or reciprocal CA designation recoginzed with the CICA mandatory
  • Minimum 5 to 7 years of relevant experience in an accounting firm
  • Extensive knowledge of IFRS conversion
11

Manager, Assurance, Audit, Belfast Resume Examples & Samples

  • Proven track record of outstanding performance
  • Worked on Large / Multinational clients
  • Clearly demonstrate an on-going commitment to personal and professional development through continuing education and development
  • Minimum of 3 years relevant post qualification experience, including at least one in a role as an audit manager or with equivalent experience
  • Experience with International Financial Reporting Standards (IFRS) & “new” UK GAAP
  • An ability to manage projects and teams
  • High Technical Knowledge
12

EY, Manager, Assurance, Data & Analytics Resume Examples & Samples

  • Have significant professional services experience, likely to be already operating at Manager competencies within another professional service organisation
  • Have significant experience of sales and delivery of external auditanalytics, internal audit analytics and direct to client assurance services; in both supporting and leading roles
  • Be able to demonstrate sufficient knowledge to review and quality assure work and be a role model for junior team members in key analytic technologies (for example, SQL, ACL, Golang, R, Spotfire, Qlikview)
  • Have a keen and natural interest for identifying and applying new and emerging technologies and analytic solutions, for example, as part of established investment / innovation programmes
13

EY, Manager, Assurance, UK&I, Inverness Resume Examples & Samples

  • Appraise staff in a constructive and timely manner and ensure all team members do the same
  • External Audit experience with a wide range of client sectors
  • Encourage participation from all team members
14

Senior Manager, Assurance Resume Examples & Samples

  • Generate new business opportunities by developing ideas and solutions to grow and build the practice
  • Successfully monitor the engagement team against the budget, and alter if necessary
  • Identify/communicate relevant trends, developments, and key performance drivers relevant to the client
15

Manager, Assurance, FSO Edinburgh Resume Examples & Samples

  • Assign teams that will meet and exceed the clients' expectations in standards of service and client care
  • Manage the delivery of other services to designated clients, where appropriate
  • Manage the execution of the Professional Development Plans of his or her people to build their careers
  • Ensure that the engagement partner is informed about important audit or accounting issues on a timely basis
  • Excellent technical and industry sector expertise –
  • Demonstrate successful management of a number of
  • Opening Date - 15th March 2017
  • Closing Date - 14th April 2017
  • Salary competitive
  • Location - Edinburgh
16

Manager, Assurance, Melbourne Resume Examples & Samples

  • Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress
  • Minimum six months post grad Audit experienced gained within a professional services environment
  • Working towards the CA / CPA qualification
17

Senior Manager, Assurance, Melbourne Resume Examples & Samples

  • Lead Assurance engagements
  • Work effectively as a team Leader, sharing responsibility, providing support, maintaining communication and updating senior team members on progress
  • Preparing reports and schedules delivered to clients and other parties
  • A natural thirst for knowledge and continuous learning and improvement
  • Enthusiasm and the ability to build strong client relationships
  • Superb execution skills
  • Experience in leading and developing teams
18

IT Project Manager, Assurance, Dublin Resume Examples & Samples

  • Strategic Planning and Project Management,
  • Utilizes consulting experience, and strong project and change management experience, to identify opportunities for generating efficiencies via technology solutions for the audit practice,
  • Understanding of standard project methodologies re project initiation, current state analysis, future state design, implementation and project transition/close,
  • Needs to understand global, firm wide and industry business issues and how they relate to overall strategy, and specific stakeholder needs and priorities,
  • Ability to develop plans for and manage a 12 month cycle of strategic planning and initiative delivery,
  • Provide input on key technology issues and strategy to shape strategy execution, initiatives, and stakeholder management and interactions,
  • Anticipate communications needs and work independently to develop draft agendas, topics, speaking notes and presentations with limited direction,
  • Manages majority of day-to-day responsibilities independently, with little supervision
  • Ability to work independently and produce deliverables, with limited subordinate support,
  • Ability to build and maintain relationship across many different functions and organization levels,
  • Strong understanding of a variety of organizational changes, including technology, process and organizational design, within a large and complex organization,
19

Marketing Manager, Assurance, Month FTC Resume Examples & Samples

  • Building and managing strong relationships with key business partners, leads and teams and to collaborate with them to develop new and innovative value propositions and drive these to market
  • To develop, own and manage marketing plan/s and ensure that marketing activities support key business priorities/market opportunities
  • To plan, develop and rollout high impact, multi-channel campaigns to address key client issues and help position us to win major business opportunities – eg. Changes in corporate reporting and Assurance
  • To plan, manage and control emerging campaigns in the regulatory area - Financial regulatory change propositions and Audit - eg.EU reform, IFRS16
  • Working with the Assurance lead to develop a scorecard and then manage the measurement and reporting of the performance of market campaigns and RD activities for board level reporting
  • To work closely with the wider BMC and regional teams to help improve our share of voice in the external marketplace on major issues and in wider promotional activities
  • To collaborate closely with our marketing colleagues across EMEIA and globally to ensure relevant content is generated and executed locally with a positive impact on key buyers and influencers
  • To work in a seamless manner with Assurance’s marketing and relationship development team to ensure the right content, campaigns and communications reach the right clients
  • To oversee and manage the key relationship development activities/programmes that target key buyers/influencers. Plan, manage and control all relationship activities to engage key target communities
  • Stakeholder management and engagement
  • Highly consultative and collaborative approach
  • Confident communicator
  • Commercially minded and results-driven
  • Creative thinker
  • Strong team player/collaborator
  • Building and managing relationships with senior stakeholders and key stakeholder groups
  • Marketing planning, implementation and control
  • Customer-centric campaign management and marcomms activities
  • Relationship development and client engagement
  • Experience of working in a matrix organisation, balancing multiple stakeholder requirements
  • Service line/segment/key buyer marketing
  • Strong marketing management experience, ideally from a professional services background, however strong candidates from other sectors will also be considered
  • A solid grounding in marketing principles, coupled with a strong commercial drive and the ability to deliver high-value marketing activities that deliver ROI
  • CIM qualified, or with a marketing or business degree (with a strong specialism in marketing)
20

Manager, Assurance & Accounting Resume Examples & Samples

  • Lead multiple client facing engagement teams
  • Responsible for the completion of audits, compliance tax engagements, budgeting, internal controls, financial and accounting transactions
  • Deliver industry and technical expertise in audit and assurance through client interactions, reports, technical work, management presentations and the creation of high quality deliverables
  • Manage project financials (budgets, WIPS, timely billing and collection and variance recognition)
  • Execute transactions through the provision of client services including planning, budgeting, scheduling and coordinating engagements
  • Think strategically about client needs by understanding their business and key risks
  • Identify ways to maximize the relationship with clients and deliver added value
  • Maintain high quality control by reviewing work done from other team members for accuracy and completeness; provide feedback to team members
  • Network and take a leadership role in the local professional, business, and community while raising awareness of MNP and looking for new business development opportunities
  • Leverage team appropriately to ensure proper documentation is prepared for the client and procedures relating to the file are followed accordingly
  • Conduct formal, written annual performance reviews
21

Manager, Assurance & Accounting Resume Examples & Samples

  • Deliver industry and technical expertise in audit and assurance through client interactions, written reports, technical work, management presentations and the production of high quality deliverables
  • Lead client facing teams on assurance work, audits, compliance tax engagements, budgeting, internal controls, financial and accounting transactions, etc
  • Verify and test financial statements and supporting disclosures
  • Examine financial records and tangible items such as inventory, plant equipment or audit processes and procedures; review risk
  • Simultaneously manage three to four complex engagements
  • Monitor engagement timelines against pre-determined targets
  • Prepare technical components of the file relating to one’s area of expertise
  • Summarize current financial status by collecting information and preparing balance sheet, profit and loss statements and other relevant reports
  • Vouch and assess appropriateness of audit evidence for expenses, revenues, capital asset additions, accounts payable, accounts receivable and prepaid expenses
  • Provide comprehensive business advice by effectively identifying and analyzing clients’ needs
  • Correspond with clients and various government agencies to address client tax compliance issues
  • Network in the local business community; consider business development opportunities
  • Coach and engage project team ensuring an understanding of project parameters, overall plan, time commitment and expectations
  • Utilize team appropriately to ensure proper documentation is prepared for the client and procedures relating to the file are followed accordingly
22

Senior Manager, Assurance & Accounting Resume Examples & Samples

  • Apply knowledge of Accounting Standards for Private Enterprise (ASPE). International Financial Reporting Standards (IFRS) knowledge is consider an asset
  • Execute transactions through the provision of client services including planning, scheduling and coordinating engagements
  • Prepare and deliver competitive audit proposals
  • Meet with clients to review results and prepare business plans
  • Identify and analyze client needs and provide clients with comprehensive solutions and advice
  • Learn about key financial systems of clients and how to analyze risk
  • Raise identified client issues that need to be addressed with engagement partners
  • Monitor project timelines against targets, adjust where necessary; advise clients of project status and seek clarification on discrepancies where applicable
  • Design, develop and deliver final report and/or presentation to client
  • Establish referral networks consisting of key decision makers
  • Ensure technical contributions from team are accurate and of high quality
  • Coordinate and assist in monitoring the progress of work being completed on files
  • Liaise and correspond professionally with clients, colleagues and the firm leadership team
  • Mentor and coach team members towards professional and personal development
  • Promote regular attendance, balanced lifestyle and high standard of team wellness
23

Manager, Assurance, Belfast Resume Examples & Samples

  • Experience of working at an Audit Manager level in a Big 4 or mid-tier practice
  • Qualified Accountant -e.g. ACA, ACCA, CPA qualified
  • An ability to manage multiple ongoing projects and teams
  • An on-going commitment to personal and professional development through continuing education and development
  • Ability and willingness to work primarily on challenging and complex projects
  • Excellent commercial, management and organisational skills and business acumen
  • Experience with International Financial Reporting Standards (IFRS) & “new” UK GAAP would be desirable
24

Manager Assurance, Toronto Resume Examples & Samples

  • Plan, manage and participate in performing Notice to Reader (NTR), Review engagements, Bookkeeping and accounting, Financial statement preparation , Preparation of corporate and personal tax returns along with HST Return preparation
  • Prepare deliverables tailored to client needs
  • Establish and maintain relationship with client management
  • Prepare proposals and realize business development plans through a strong professional network
  • A minimum of 4-6 plus years’ experience in a public accounting practice handling similar duties including Tax, NTR’s and reviews ( must have this experience to be considered)
  • Ability to manage internal teams
  • Outstanding client communication skills as the job will require daily contact with the clients
  • Prior experience working independently under little supervision
25

Senior Manager, Assurance, Sydney Resume Examples & Samples

  • 1 responsibility
  • 3 responsibility
  • 4 responsibility
  • 5 responsibility
  • 1 criteria
  • 2 criteria
  • 4 criteria
26

Senior Manager, Assurance & Accounting Resume Examples & Samples

  • Deliver industry and technical expertise through client interactions, written reports, technical work, and the production of high quality deliverables
  • Lead client facing team members on assurance work including corporate year-end files and financial statements, compliance tax engagements, as well as tax and cash flow planning
  • Manage the delivery of client services including planning, scheduling and coordinating engagements
  • Facilitate client relationships with MNP and teams to deliver client service excellenc
  • Meet with clients to review results and assist with tax planning
  • Raise awareness of MNP through involvement in networking events including client and company sponsored functions
27

Manager, Assurance Professional Standards Resume Examples & Samples

  • Deliver expert industry and technical expertise in audit and assurance through client interactions, reports, technical work, presentations and the creation of high quality deliverables
  • Play an integral role in driving our quality initiatives, and support the development and maintenance of the Firm’s accounting and auditing protocols
  • Collaborate with the CaseWare development team to create and improve business processes
  • Lead engagement quality control reviews of client files
  • Provide advice and practical solutions on complex accounting and assurance issues
  • Research and respond to queries under Accounting Standards for Private Enterprises (ASPE), International Financial Reporting Standards (IFRS), US Generally Accepted Accounting Principles (GAAP), Canadian Auditing Standards (CAS)
  • Stay informed of changes in the profession through research, and by attending relevant industry events and training/information sessions
  • Develop, maintain and facilitate accounting and assurance-related training, in MNP’s extensive in-house education programs
  • Establish and maintain engagement policies, guidelines, procedures and tools
  • Leverage team appropriately to ensure delivery of resources that are complete, accurate, and timely
  • Promote the importance of quality control in all client engagements, to managers and staff across the firm
  • Promote regular attendance, balanced lifestyle and a high standard of team wellness
28

Manager, Assurance & Accounting Resume Examples & Samples

  • Deliver industry and technical expertise in assurance through client interactions, written reports, technical work, and the production of high quality deliverables
  • Lead client facing teams on assurance work, compilation engagements, compliance tax engagements, budgeting, internal controls, financial and accounting transactions, etc
  • Simultaneously manage multiple complex engagements
  • Monitor engagement timelines against targets
  • Apply knowledge of Accounting Standards for Private Enterprise (ASPE)
29

Manager Assurance Resume Examples & Samples

  • Design an effective Customer Governance Framework & standards by engaging Group specialists (Compliance, Risk, alternative Business units) to ensure adherence to all regulatory acts pertaining to customers ie. ECT, CPA, NCA, Data Privacy, COBP, TCF etc
  • Ensure sufficient knowledge of all regulatory acts and compliance impacting on customers to ensure no breaches relating to any regulatory acts pertaining to customers (i.e. Customer contact, dispute resolution, TCF, etc,)
  • Stay abreast of all FUTURE Regulatory acts that will impact on customer and review and incorporate into Customer Governance to ensure relevance and adherence to all new regulations impacting on customers
  • Communicate customer governance and related actions to the appropriate audience via circulars and bulletins across the Absa and Barclays Africa
  • Research best practises for optimising customer governance through available mediums i.e. Internet, Barclays, published white papers and case studies to ensure world class customer governance standards
  • Negotiate appropriate Service Level Agreements (SLA's) in line with Customer
  • Governance rules & standards with relevant role players i.e. GIS, Business units, risk & compliance, that provides support to business Pan Africa
  • Develop a balance score card view through defined KPI's to inform trends for customer governance across all mediums within Absa and Barclays Africa. Inform and influence process and architecture on governance protocols and adherence through implementation of set standards and guidelines by regulatory
  • Manage the QA team’s Continuous Improvement programme with Identification of enhancements to QA across Pan Africa Countries
  • Design QA standards and frameworks that will ensure that all complaints are managed according to world class standards
  • Ensure effective engagements Pan Africa through relevant forums and committees
  • Develop appropriate analysis and insight in all aspects of QA reporting to Executives down to operational
  • Ensure appropriate quality and control checks to ensure effective and professional customer engagements aligned to overall customer governance standards and rules, in partnership with GIS, DGO, Management Assurance, Risk & compliance and Group Internal Audit
  • Ensure all customer engagements, interactions and communications are handled according to customer governance, standards and rules
  • Monitor & track adherence to customer governance standards and rules through an operationalised balance scorecard to report all breaches of customer governance to the appropriate operational risk forums
  • Track and provide insights and trends relating to all customer governance issues emanating from customer initiatives i.e. cross sell, up sell, retention, marketing campaigns reported on the Group complaints system (CCP)
  • Write new and amend existing customer governance policies based on needs of the organisation and in line with current and future regulations
  • Review applicable policies to ensure that policies are updated and comply with Group standards and compliance
  • Undertake related research to ensure alignment with World class as well as local regulatory standards for managing customer governance across Absa and Africa
  • Ensure alignment between related policies and processes and that processes reflect changes in any related policies. Write and review applicable customer manuals and training in partnership with Learning and development for all customers facing staff
  • Develop and maintain effective relationships with key internal business partners that provide support to the Customer Service & Insights teams
  • Brief 3rd party consultants and vendors on specific information/research requirements where required, and consult with alternative business units and group support functions on all aspects relating to the effective management of customer governance
  • Build relationships with key Absa and Barclays Africa stakeholders in support of effective customer governance
  • Lead and manage Customer Governance team to achieve operational excellence through continuous people development and mentoring activities
  • Ensure the development of a high performance team through embedding formal Performance Development (PD) and informal coaching
  • Establish and maintain a succession plan utilising the formal Talent Management process for identified talent and informal process for remaining roles
  • Provide guidance and support to the team and handle any grievances raised in the department, by engaging with HR
  • Discuss and agree on performance. Ensure poor performance is addressed via Absa
  • Performance management Accelerator Programme. Approve leave requests for direct reports and ensure effective capacity planning. Support staff by motivating them and upgrading tools that will enable them to perform at their best
  • Develop appropriate Employee Opinion Survey action items to address
  • B Comm Banking with any specialisation in risk and compliance
  • Broad exposure to QA methodologies and systems
  • Financial management experience
  • At least 3 years working experience in the Financial Services industry
  • Previous exposure to client relationship management
30

Senior Manager, Assurance & Accounting Resume Examples & Samples

  • Conduct compilation, review, audit, bookkeeping and tax engagements
  • Prepare financial statements and corresponding notes
  • Update manager or engagement partner on the progress of engagements
  • Complete bank and other account reconciliations
  • Set-up files for new clients and newly incorporated businesses
31

Project Manager, Assurance & Accounting Resume Examples & Samples

  • Demonstrate an in-depth knowledge of the agricultural industry through interactions with clients, key agricultural leaders in the community and fellow colleagues
  • Effectively network to develop relationships with MNP experts in all service lines and niches
  • Work with the provincial Project Service Leader in providing technical knowledge and support to offices within a variety of regions
  • Provide process training to offices within a variety of regions in regards to meeting internal review guidelines
  • Work with the Firm Project Lead in developing and delivering training and education on a firm basis
  • Mentor and coach team members towards improving their knowledge of farm income programs and the impact it can have for their clients
  • Identify risks and opportunities for our clients; provide them with advice and comprehensive solutions
  • Correspond with various government agencies to address any issues as well as potential opportunities
  • Represent MNP at events and conferences as part of a networking strategy
  • Develop ability to ensure clients and targets have the information they need in order to make decisions and to accept additional services that add value
  • Encourage team members to have a strong work ethic and commitment to client service excellence
  • Maintain technical competence by continuing to participate in professional education programs and training sessions
32

Manager, Assurance, Operations & KCT Resume Examples & Samples

  • Proven experience in Risk Management and Compliance Framework implementation with strong technical and industry networks (internal and external)
  • Strong problem solving and analysis skills with ability to work in and direct a small team
  • Drives performance and demonstrates ability to guide, mentor and coach a small team
  • Demonstrated track record of working to deadlines
  • Highly experienced in managing conflicting priorities, being efficient and organised
  • Speaking up and managing stakeholder expectations
  • Proven ability in complex stakeholder management, relationship building, influencing and negotiation skills with senior executives in a large financial or similar institution
  • Tertiary qualified or equivalent training
33

Manager, Assurance & Accounting Resume Examples & Samples

  • Manage Notice to Reader and small Review files prepared by department staff and co-op students
  • Manage the client accounting staff – ensure they receive the work they need and have the time and competence to complete it
  • Scheduling of engagements and assignment of appropriate staff
  • Ensuring scheduling, timing and budget is reasonable and that staff have co-ordinated engagement with partner
  • Reviewing incoming information to ensure it is complete
  • Assisting staff on an as-needed basis
  • Reviewing working papers
  • Reviewing corporate tax returns
  • Providing hands-on assistance in completion of working papers as needed
  • Optimize the efficiency of the client accounting department through a combination of client management and staff management
  • Assist staff in managing the flow of work proactively with client, beginning to end
  • Manage engagement budgeting, completion and billing
  • Meeting with clients to discuss results of the engagement and provide initial tax planning alternatives
  • Look to evaluate and upgrade staff as required, either through training or replacement
  • Recruiting of new staff as required
  • Coordinate projects with the Tax Partners
  • Determine potential SRED work within client base (or externally) based on experience in this area
  • Review selected T1 tax returns as required
  • Supervise selected staff assigned to the preparation of T3s, T4s and T5s as required
  • Develop client relationships sufficient to provide a basis for these reviews
  • Manage budgets and billings for tax related projects
  • Utilize current and former contacts to bring in new engagements
  • Use experience and expertise to develop more work from existing clients
34

Manager, Assurance & Accounting Resume Examples & Samples

  • Lead multiple client engagement teams
  • Responsible for the completion of compilation and review engagements, compliance tax engagements, financial and accounting transactions
  • Network in the local professional, business, and community while raising awareness of MNP and looking for new business development opportunities
35

Senior Project Manager Assurance & Delivery Resume Examples & Samples

  • Drive the further development of the Business Integration Services product offering for the Maersk Transport and Logistics group
  • Participate in the collaboration between the different business units within the B2B space in the Transport and Logistics group
  • Plan, drive and deliver identified improvement opportunities to benefit the team and its stakeholders through others and as an individual contributor
  • Enable transparency of working practices within the Integration Services sphere utilising dashboards, communication material, etc. and the collaboration with the other teams for delivering B2B integration with our trading partners
  • Develop analytical skills and increases applications’ knowledge within the teams and lead efforts to develop team core competencies, execute cross training, and implement succession plan
  • Collaborate with peers to facilitate the alignment of business needs, IT strategies and plans
  • Maintain a leadership role in setting service direction, ensure standards and policies are maintained
  • Collaborate with all IT Management peers to improve departmental and organizational performance by developing benchmark measures to evaluate productivity and service quality
36

Senior Manager, Assurance & Accounting Resume Examples & Samples

  • Lead client-facing team on assurance work, audits, compliance tax engagements, budgeting, internal controls, financial and accounting transactions, etc
  • Build / enhance our Technology Niche focused group with connections and relationships in the SWO technology marketplace
  • Coordinate our Technology Niche team members which include Assurance, Tax, SR&ED, and Advisory cross-functional areas
  • Deliver expert industry and technical expertise in audit and assurance through client interactions, written reports, technical work, management presentations and the creation of high quality deliverables
  • Apply knowledge of Accounting Standards for Private Enterprise (ASPE). International Financial Reporting Standards (IFRS) knowledge is considered an asset
  • Verify and test financial statesments and supporting disclosures
  • Simultaneously manage three to four engagements
  • Develop connections and relationships within the technology community
  • Design, develop and deliver final reports and/or presentations to client
  • Develop, coach and train team members towards professional and personal development
37

Manager, Assurance & Accounting Resume Examples & Samples

  • Focus on servicing a Northern Ontario provincial government contract for the Northern Ontario Heritage Fund Corporation (NOHFC)
  • Review, investigate, resolve and correct discrepancies and irregularities in financial documents and reports
  • Obtain and review documents from third party sources
  • Summarize current financial status by collecting and reviewing information
  • Analyze reports and comparison to budget
  • Execute risk assessments
  • Liaise and correspond professionally with clients and colleagues
  • Collaborate with client engagement team daily
  • Review documentation; assess and draw conclusions
  • Monitor the progress of work being completed on client files
  • Review offers of lending and agreements for accuracy and completion
  • Assess agreement change requests and provide recommendations
  • Communicate regularly with clients regarding contract, reporting and disbursement requirements
  • Research and liaise with clients daily regarding project security and financial changes
  • Participate regularly in conference calls and project meetings
38

Senior Manager, Assurance & Accounting Resume Examples & Samples

  • Plan, scope, and direct complex audit, review, and compliance tax engagements, as well as budgeting, internal controls, financial and accounting transactions
  • Deliver expert industry and technical expertise in audit and assurance through client interactions, reports, technical work, management presentations and the creation of high quality deliverables
  • Accountable for project financials (budgets, WIPS, timely billing, collection, variance recognition)
  • Manage a portfolio of clients while ensuring their needs are met and that relationships and accounts grow and develop
  • Review, investigate and correct discrepancies and irregularities in financial entries and reports
  • Contribute to the preparation and delivery of competitive proposals to meet client needs
  • Develop, coach, and train team members towards professional and personal development
39

Manager Assurance Resume Examples & Samples

  • Total 10 years expenence In engineering QA with
  • 5 years In Project Quality Management
  • Lead Auditor qualification as per ISO 9001
40

Operations Manager, Assurance, Melbourne Resume Examples & Samples

  • Drive implementation and application of all feedback processes and systems (PMDP, MDS, upward feedback etc.) across the practice
  • Work with Talent Team to drive effective annual performance management and salary setting processes, ensuring consistency across all parts of the practice. Collaboratively feed relevant information on outcomes, impacts, and issues to the Geography Leader
  • Talent Management e.g. coordinate Senior Manager Career Conversions and other ad-hoc projects required for the development of Assurance staff
  • Assist in coordinating the development of business strategy and business plans for the Partner group
  • Drive the Revenue planning process for the region ensuring all deliverables are achieved
  • Reporting to Geography Leader on Assurance Partner targets, pursuits, wins against goals which includes CRM reporting and status update on teaming credits
  • Review and update of Partner rotation high lighting IRP & rotation solutions
  • Manage recruitment activity across the division to ensure that it is being closely monitored and consistently carried out
  • Oversee the effective operation of the Assurance Resource Management Team
  • Coordination of Partner performance assessment – LEAD system, performance roundtables etc
  • Minimum 5 years business experience, ideally in a professional services environment
  • Strong communicator
  • High organisation and time management skills
  • Ability to solve problems with innovative solutions
  • Ability to build strong relationships and influence
  • Confidence to hold others accountable
41

Manager Assurance Resume Examples & Samples

  • Plan, manage and participate in performing Notice to Reader (NTR), Review engagements, Bookkeeping and Accounting, Financial statement preparation, preparation of corporate and personal tax returns along with HST Return preparation
  • Supervise small engagement teams and review work performed
  • Understand the client’s industry sector and recognize key performance drivers, business trends, and new technical and industry developments
  • Stay informed of new economic developments and their impact on clients
  • Continually learn, share knowledge with team members, and enhance service delivery
  • Attend training programs to continually develop skills
  • Maintain cooperative relationships and foster mutual support with other EY service line teams
  • Completed CPA/CGA/CMA designation
  • A minimum of 4-6 plus years’ experience in a public accounting practice handling similar duties including Tax, NTR’s and reviews (must have this experience to be considered)
  • Excellent PC skills, knowledge of Taxprep and Caseware an asset
  • Ability to work under pressure and multi-task
42

Manager Assurance Resume Examples & Samples

  • Plan, manage and participate in performing Notice to Reader (NTR), Review engagements, Bookkeeping and Accounting, Financial statement preparation, preparation of corporate and personal tax returns
  • A minimum of 4 years’ experience in a public accounting practice or 1-2 years as a Manager handling similar duties including Tax, NTR’s and reviews (must have this experience to be considered)
  • Strong accounting and tax skills, general ledger, cash receipts, cash disbursements and investment company accounting is an asset