Analyst Assurance Resume Samples

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M Flatley

Marlin

Flatley

60847 Brooklyn Valley

Phoenix

+1 (555) 304 0832

60847 Brooklyn Valley

Phoenix

Phone

p +1 (555) 304 0832

Experience Experience

Los Angeles, CA

Analyst Assurance

Los Angeles, CA

Lesch-Johnston

Los Angeles, CA

Analyst Assurance

Maintain Combined Assurance data governance and management processes and changes, ensuring alignment to the Information Risk Management Framework
Conduct periodic reviews on conformance testing outcomes to ensure adherence to established conformance testing standards
Support business by designing and developing data reconciliation and validation standards
Conduct ongoing investigations into the development of data sets for business
Build effective working relationship/information flow with key stakeholders, across Risk and within the various Businesses and Functions
Validate adherence to conformance testing standards across business and functions
Report and escalating any adverse findings in line with agreed processes with business and functions

San Francisco, CA

Senior Analyst, Management Assurance

San Francisco, CA

Graham-Bashirian

San Francisco, CA

Senior Analyst, Management Assurance

Providing day-to-day advice and guidance in relation to risk and controls across the business. Advice covers technical risk advice, policy advice, as well as advice and guidance on the risks facing the business and the design of controls to mitigate such risks
Facilitating and supporting the proactive assessment of the delivered risks associated with Strategic Changes and Change Initiatives within and across the Business Unit
Assist Performance Unit stakeholders to record, manage, report and escalate operational risk and compliance events
Understand and analyse events to identify systemic issues or breakdowns in the control environment
Providing support, advice and guidance to NAB Retail and other stakeholders on risk management issues
Providing sound risk management practices through identification, assessment and treatment of NAB Retail risks
Ensuring the effective deployment and use of Risk Management tools and processes in support of the Group's Risk Management Framework

present

Dallas, TX

Senior Finance Analyst Revenue Assurance

Dallas, TX

Muller-Von

present

Dallas, TX

Senior Finance Analyst Revenue Assurance

present

Development and monitoring of Revenue Assurance activities, including
Supervision of RA team members and development of others within the team
Contribution toward the continuous development of the RA function and operating practices
Internal Audit and Risk Management
Provide technical and analytical help where requested on RA related matters
Day to day supervisory responsibilities for one or more members of the RA team
Responsible for compliance by the RA function to SoX controls relevant to RA

Education Education

Bachelor’s Degree in Computer Science

Ball State University

Bachelor’s Degree in Computer Science

Skills Skills

Credible experience working in a fast-moving, client-driven environment
Collaborative and able to work well both as part of a team and independently
Comfortable presenting to an executive-level audience; demonstrated ability to interface with stakeholders and internal customers across different levels of seniority
Comfortable with big picture thinking
Succinct and structured oral and written communications skills with proven ability to explain complex concepts in a crisp, clear, concise and graphic-rich style, using appropriate analytics and visualization tools
Confident to build a network of internal contacts to help support domain and broader business objectives
Understanding of the business and demonstrated commercial acumen using commercial language that presents knowledge activities in the context of business objectives
Demonstrated strong written and oral communication skills to talk about knowledge programs in a clear, compelling manner with a professional/executive presence
Advanced skills in Word, Excel and PowerPoint
May help to lead multidisciplinary teams, often working virtually across service lines and geographies

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Rohq-gfds-global Production Assurance Intermediate Analyst Resume Examples & Samples

Ensures consistent, uniform processes are employed and initiates automation where efficiencies can be achieved in alignment to the global mandate
Treat everyone with dignity and respect
Inspire excellence - be the standard
Be accountable - own the outcome
Be unselfish - empower others
Leadership - it begins with you
Proven track record in data quality and root-cause analysis in a Business Analyst or Operations role
Strong understanding of Equity business and Capital Markets
Experience handling regulatory requirements applicable for the disclosure of investment holdings (ie. SEC 13F), especially during corporate actions, such as splits, mergers, spinoffs, etc
Data Quality and Issue management - Understanding, identifying and proactively managing issues, queries and exceptions through root-cause and deep dive analysis to determine realistic options and resolutions
Stakeholder Management - The systematic identification, analysis and planning of actions to engage with, communicate with, negotiate with and influence stakeholders
Monitor Business Processes - Managing business processes to make sure the organization delivers outputs that meet stakeholders’ needs, and organizational and regulatory requirements
Bachelor’s degree in Business, Finance or any applicable degree
As this is a global function, excellent command and fluency in English is required, other languages are an asset
Minimum of 6 years working experience in a financial services institution
Minimum experience of 5 years in a Compliance or Operations role
With at least 2 years experience handling SPIDER and exhibits strong technical background and working knowledge of the application and its system dependencies

Security Analyst, IS Project Assurance Resume Examples & Samples

Coordinate and perform of security assessments across the Bell group of companies for security compliance
Review and track compliance to Bell security directives and policies for projects
Periodic reviews and audits of network security policies and procedures
Support maintenance of security directives, policies and procedures
Develop project risk reports for project
Research assignments on technology and trends
Support project intake process
Support project metric reporting
Minimum of 3 years Information Security IT or Networking
Excellent analytical skills, able to manage multiple projects under strict timelines, work well in a demanding dynamic environment
Critical thinker with strong problem-solving skills
Proven track record and experience developing information security policies and procedures and successfully executing programs that meet objectives of excellence
Degree in business administration and a technology-related field, or equivalent work- or education-related experience
High level of personal integrity, and the ability to professionally handle confidential matters and demonstrate a high level of judgment and maturity
Bilingual preferred, but not mandatory
Professional security management certification, such as a Certified Information Systems Security Professional (CISSP) or other similar credentials
Knowledge of ISO 2700x, ITIL, and PCI-DSS
Experience in the fields of business continuity planning, auditing and risk management

Senior Analyst, Revenue Assurance Resume Examples & Samples

Perform analysis, research and process documentation of the Order-to-Cash process for Revenue Assurance
Review pending projects and systems changes to identify data requirements for the development and implementation of audits and controls
Ensure internal and external teams meet deadlines for delivery of audit reports and tracking of associated data
Review billing system behavior and develop an understanding of the end to end process flows, documenting all touch points in order to develop and implement process documentation and controls
Perform data analysis of Revenue Assurance controls, quantify and communicate the impact/risk of audit issues, perform root cause analysis and drive resolution cross-functionally within the organization
Balance multiple projects simultaneously, each in different phases
Interact with IT, Customer Care, Finance, Business Process Management and Billing Operations management/users
Work with team members on the development of audits and process improvements to ensure quality and accuracy of the end to end customer billing process
Serve as backup to team members performing daily operational reconciliations and audits
Candidate should have a minimum of 5+ years of revenue assurance or similar experience in billing environment
Bachelor's Degree in Business Administration, Finance or Accounting or Equivalent Work Experience
Good public speaking and presentation skills
Ability to project a professional image over the phone and in person
Commitment to “internal client” and customer service principles
Ability to handle multiple tasks in a fast paced environment
Spelling, grammar, proofreading and editing skills
Strong organizational skills and attention to details
Creative writing ability
Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access), SQL

Senior Analyst, Revenue Assurance / Fraud Resume Examples & Samples

Identify potential vulnerabilities, outliers and/or gaps in process, systems and/or operations through data analysis
Demonstrated ability to perform linkage across multiple large volume transactional sources
Drive fraud data requirements gathered from internal teams
Based upon requirements, design and implement reports, tools and dashboards for team and executive use
Critical team member during investigations, through data gathering, analysis, and reporting
Create simple queries based on requirements to support department initiatives and investigations
Execute predefined queries
Ensure development and creation of documentation related to department processes, procedures, and reporting
Support daily fraud operational activities
There are no supervisory responsibilities associated with this job
Candidate should have a minimum of 5+ years of data analysis experience in financial/business operations, revenue assurance, fraud, or internal audit
Bachelor's degree in business administration, finance or information systems; or equivalent combination of education and experience
Lead data analytics across multiple large volume transactional sources
Identify and resolve anomalies in data and/or trending
Solve problems, make recommendations and apply solutions through data analysis
Ability to quickly learn specialized software, associated with job responsibilities
Ability to document and communicate data requirements both within the department and to other teams
Previous experience working with large volume transactional data
Knowledge of Card Not Present (CNP) transactions, physical fraud, credit card processing, and/or chargebacks a plus
Knowledge of fraud rules based tools a plus
Candidate must have excellent written and verbal communication skills
Strong interpersonal skills and ability to interact and work with staff at all levels
Ability to handle multiple tasks in a fast-paced environment
Limited travel required
Proficient in Microsoft Excel
Knowledge of MS-Office Suite (Word, PowerPoint, Visio, and Access)

Analyst, Management Assurance Resume Examples & Samples

Providing day-to-day advice and guidance in relation to risk and controls across the business. Advice covers technical risk advice, policy advice, as well as advice and guidance on the risks facing the business and the design of controls to mitigate such risks
Facilitating and supporting the proactive assessment of the delivered risks associated with Strategic Changes and Change Initiatives within and across the Business Unit
Understand and analyse events to identify systemic issues or breakdowns in the control environment
Provide surveillance and monitoring across market transactions

Senior Security Assurance Operations Analyst Resume Examples & Samples

Additional responsibilities will include reporting, documenting team procedures and workflows, documentation review and improvements, attending meetings as required and working on projects to drive efficiencies
Experience/Skills (Required):Degree in Computer Science or related field or equivalent experience
At least 5 years experience in Information Technology
Working knowledge of PowerShell & AD Scripting
Ability to work with a sense of urgency and pay attention to detail
Possess drive, passion and fortitude, dynamic and independent, resourceful and a self-starter
Excellent interpersonal skills to work with diverse personnel and stakeholders regionally and globally
Previous experience working for a large financial institution

Senior Revenue Assurance / Fraud Analyst Resume Examples & Samples

5+ years of Data Analysis experience in Financial / Business Operations, Revenue Assurance, Fraud, or Internal Audit
Previous experience with Forensic Accounting and Revenue / Expense Analysis,
Microsoft Office/Suite proficient (Word, PowerPoint, Visio, and Access)
Solid analytical and research skills

Analyst, Business Operation Assurance Resume Examples & Samples

Supports the operations assurance team; data entry, distributing reports, and responding to other initial department requests
Increases productivity by developing automated tracking applications; scorecard
Runs a variety of financial data, maintaining and updating financial models and plans
Maintains and assists in designing financial reports
Provides trend reporting and other analysis on an ad-hoc basis
Performs additional Business Operations duties and tasks, as required
Coordinates changes to existing reports or required submissions for new reports across departments
Supports Finance department and Financial Analysts team which may include duties such as: data entry, distributing reports, and responding to other initial departmental requests

Security Assurance Operations Senior Analyst Resume Examples & Samples

Reviewing firewall logs, database logs, email logs and system logs to ensure that end user actions adhere to JPMC security standards
Working with global teams and Line of Business contacts for issue escalations and resolution
Experience/Skills (Required):Degree in Computer Science or related field
Experience in Information Technology
Familiarity with Privilege Access Management, insider threats and threat detection and analysis
Working knowledge of windows Desktop and Server platforms including Windows 7, Windows 2003/2008/2008 R2/2012
Working knowledge of Active Directory on an enterprise platform supporting various services such as Microsoft Exchange and SharePoint servers
Experience with Windows and Linux/Unix commands, database structure and queries
Ability to present complex solutions and methods to a general community and the higher management
Excellent written and verbal communication and organizational skills

Nordic Business Analyst Pbfa Assurance Resume Examples & Samples

Provide financial analyses and reports to the Nordics Assurance organisation and management
Explain variances in performance, both from a financial and business perspective. Challenge and suggest actions to improve performance
Participate in planning and forecasting
Conduct cost controls
Take part in improvement projects regarding processes, procedures and systems
Conduct ad hoc analyses and tasks

Senior Analyst, Management Assurance Resume Examples & Samples

Providing support, advice and guidance to NAB Retail and other stakeholders on risk management issues
Providing sound risk management practices through identification, assessment and treatment of NAB Retail risks
Ensuring the effective deployment and use of Risk Management tools and processes in support of the Group's Risk Management Framework
Performing secretariat duties for Retail Risk Management Forum, including review and collation of work papers and writing of minutes
End to end, dynamic NAB Retail risk profiling, including self-assessment, coordination of risk feeds, KRI testing and identification and oversight of controls within NAB Retail's Risk Appetite
Engage with Second Line Risk on operational risk matters as directed by the Manager, including input to risk projects that impact NAB Retail
Perform risk assessments to ensure risks are identified, assessed and appropriately mitigated in line with NAB Retail's Risk Appetite
Provide Risk input and sign-off on change initiatives and NAB Projects
Oversight of changes through the CDT process to ensure integrity of data and compliance with the change process
Risk Portal maintenance, as NAB Retail's key risk profiling repository, including timeliness and accuracy of information and quality of outputs
Knowledge sharing (ie key changes, information, responsibilities) and Risk training to key NAB Retail staff/teams
Subject Matter Expert on the NAB Retail Risk Framework and Operational Risk policies and processes, including the provision of feedback on operational risk tools/processes
Coordination of non-risk resources to manage NAB Retail Risk activities e.g. audit issues, controls
Work with NAB Retail Risk staff in the coordination and delivery of key risk information – e.g. reporting, analytics, assurance etc

Analyst, Management Assurance Resume Examples & Samples

Supporting management to ensure that risks, controls and compliance obligations are identified, documented, assessed, managed and are being appropriately monitored and reported
Manage risk and compliance escalations and provide advice to Business Lending employees
Providing assurance that the appropriate processes are in place to implement and monitor adherence to agreed risk appetite limits
Ensure that the Operational Risk Profile has been identified, documented and assessed to the required standards
Monitor, review and report to relevant risk governance forums on risk management performance and practice throughout the business to identify areas for improvement. This includes identification of opportunities to streamline and standardise reporting across the Management Assurance team
Supporting the identification and assessment of delivered risks associated with Change initiatives; inclusive of assisting with the Change Risk Process (CRP), the facilitation of risk assessments and stakeholder engagement
Assisting in the remediation of Audit or Regulator issues including follow up any Risk/Compliance action plans

Senior Analyst Assurance, Toronto Resume Examples & Samples

Perform Notice to Reader and Review engagements
Bookkeeping and accounting
Preparation of corporate and personal tax returns
HST Return preparation an asset
Working towards or completed CPA/CGA/CMA designation
3 plus years experience in a public accounting practice handling similar duties including NTR’s and reviews ( must have this experience to be considered)
Strong accounting and tax skills, general ledger, cash receipts, cash disbursements, investment company accounting with knowledge of HST administration an asset
Strong personal and corporate tax knowledge

Compliance Analyst, Bank Compliance Assurance Resume Examples & Samples

Performing Compliance testing
Performing ongoing compliance monitoring
Drafting testing procedures and/or process documentation
Participating in special compliance-related projects as necessary
Under direction, perform, or assist in performing, independent transactional testing of mortgage and deposit products to ensure compliance with federal banking laws and regulations
Communicate results of monitoring, testing, or risk assessments to appropriate Compliance and Business management
Compile and maintain workpapers and supporting documentation of tests and findings
Validate documentation and/or business action plans established to correct compliance identified issues
Communicate and escalate issues, as appropriate, and provide periodic updates to Bank Testing Lead and Bank Compliance Assurance Director
Develop and update compliance process documentation and procedures as needed

Security Analyst, Assurance & Metrics Resume Examples & Samples

Minimum 4 years’ experience in information security, IT program management, or internal risk assessment
Minimum 2 years’ experience in information security control assessments, risk assessment, or compliance
Bachelor’s degree, preferably in Computer Science or a related field, such as business administration or management information systems, or equivalent experience
CISA, CISSP, or similar industry recognized certification preferred
Track record of independently performing information security assessments or IT / ISO risk assessments
Superior negotiation and communication skills to maintain positive working relationships with business stakeholders
Experience with GRC tools, such as RSA-Archer preferred
Significant experience with MS Office, especially Excel and PowerPoint, required
Fluency and experience with information security standards such as ISO 27001, ISO 27002, NIST publications, etc
Ability to address multiple assignments simultaneously, with strong ability to prioritize tasks and respond to dynamic priorities
Excellent writing and analytical skill set
Ability to travel, including internationally, up to 15%
Eligible to work unrestricted in the USA
Adept at learning new technologies
Ability to handle simultaneous projects, prioritize tasks and meet deadlines
Strong written and verbal communication skills and the ability to interact well with different levels within the organization
Ability to host, present, and facilitate meetings to all levels of management including Chief Information Officers, Chief Technology Offers and
Their direct reports
Ability to work well in a collaborative, team oriented environment
Excellent organizational skills and attention to detail
Do you have minimum of (4) years of proven IT program management or internal risk assessment experience?
Do you have a Bachelor’s Degree, preferably in Computer Science or related course of study?
Do you a CISSP, CCNA or similar network certification?

Analyst Assurance Resume Examples & Samples

Design, develop and maintain an appropriate data aggregation and reporting control standards which applies to Combined Assurance
Maintain Combined Assurance data governance and management processes and changes, ensuring alignment to the Information Risk Management Framework
Ensure maintenance of the combined assurance data quality standard and integrity
Communicate sourcing protocols to stakeholders, ensuring strict adherence to such protocols
Support business by designing and developing data reconciliation and validation standards
Conduct ongoing research on combined assurance principles with the view of improving application within Operations and Technology
Build effective working relationship/information flow with key stakeholders, across Risk and within the various Businesses and Functions
Support the translation of strategic objectives of the Head of Control into actionable performance objectives ensuring clear communication of goals and expectations
Hold regular communication sessions with relevant stakeholders in Business
Integration of Combined Assurance Data and information across risk types, business and functions
Support the Head of Control by ensuring integration of Combined Assurance data/information
Identify integration requirement through engagements with Key Risk Owners
Validate adherence to conformance testing standards across business and functions
Conduct periodic reviews on conformance testing outcomes to ensure adherence to established conformance testing standards
Suggest recommendations where the finding suggests gross non adherence with clear timelines and tracking mechanism
Report and escalating any adverse findings in line with agreed processes with business and functions
Ensure follow up reviews were corrective actions have been undertaken
Design and implement appropriate combined assurance data analyses tools
Translate data analysis results into actionable objectives for business and functions ensuring easy implementation of recommendations
Conduct ongoing investigations into the development of data sets for business
Support the Head of Control with the compilation of periodic Combined Assurance data for presentation in the Combined Assurance Forums
Ensure timely hosting of required combined assurance data
BSc Honors, BCom Honors or a related NQF Level 7 equivalent qualification
A minimum of 5 years’ experience in risk and banking/financial services
Minimum of 5 years’ experience in Operational Risk or Internal Audit
Proven ability to run complex programs, deliver and drive change
Strong risk knowledge
Proven people management skills and team leadership
Proven ability to lead technical/analytical solutions
Proven influencing and relationship management skill across matrix organizations

HVC Analyst Stock Assurance Resume Examples & Samples

Be the focal point in the business support team for problems on system interfaces and satellites
Provide stock control and transaction support to the business
Produce daily / weekly / monthly kpi and exception reports on for eg: status and progress on movement fulfilment, adherence to processes, stock control. Analyse these reports looking for trends and root causes. Identify issues in process, escalate to business teams for resolution, and then drive these issues to resolution
Daily monitoring and clearing of the system suspense buckets
Interface directly with supply teams, depots and other oil companies as appropriate to clear suspense items
Provide systems / process training where required
Troubleshoot problems and issues that are raised by business iro movement processing and stock control
Maintain and continuously improve stock control processes and ensure stock control processes being followed
Attend depot stock dip witnesses and perform the depot audit program at depots
Identify and report items that represent risk to the business
Assist in resolving unmatched transactions between BP and other oil companies
Assist in ad hoc requests and projects that come up from time to time
Be available to provide afterhours support when required (on a roster basis within team)
A controls / risk / systems / process oriented degree or diploma would be advantageous
3 years relevant experience in stock management using various systems will be advantageous
Oil industry experience relevant to Supply and Logistics and the understanding of transaction flow will be advantageous
Hands on, operational person with strong analytical and problem solving ability
High degree of Excel (pivots, vlookups, basic macros) and systems proficiency

Quality Data Analyst Assurance Call Center Resume Examples & Samples

Analyzes and measures the effectiveness of existing call center processes and develops sustainable, repeatable and quantifiable process improvements
Collects and analyzes contact center activity data and initiates, develops and recommends improvements to systems, processes and procedures to increase productivity and reduce cost
Monitors resource requirements, call volume, quality and efficiency of customer contact center operations
Collaborates with training resources to provide training on improved processes
Creates and runs reports to monitor performance
Conducts root cause analyses to drill down into performance trends
2-3 years of related experience in call center monitoring, quality assurance, and/or customer service
2-3 years of experience conducting data analysis in a call center environment
Comprehensive knowledge of quality assurance and continuous improvement concepts, procedures, and processes
Ability to analyze high-level results, research trends and determine root cause of performance trends
Ability to analyze data in excel, e.g. experience with macros, formulas, professional chart/graph making
Ability to work under pressure in a fast-paced environment. Organizational, teamwork, and customer service skills
Proficiency with MS Office Products: Word, Excel, and PowerPoint
Experience with text and speech analytics preferred
Experience with Tableau preferred

Senior Analyst Hospitality Assurance Resume Examples & Samples

High School Diploma, GED or equivalent education required
Must be at least 18 years of age
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
2-4 years experience in business analytics and/or management
Experience with spreadsheets, databases and database reporting tools required
Experience leading small projects preferred
SQL experience is preferred
Familiarity with the airline or hospitality industry preferred
Must have extensive knowledge in analytical functions
Must be Customer Service oriented
Must be a results-driven and action oriented individual
Must be a true Team player and lead by example
Must also be self-motivated and able to work independently and autonomously when asked
Must possess very strong mathematical, analytical, and problem solving skills
Must possess excellent cross-group collaboration skills and have the ability to influence stakeholders
Must possess strong abilities and interest in analyzing and extracting useful, business related information from large amounts of Customer and Employee data from across multiple sources
Must demonstrate understanding of database reporting applications
Must possess strong PC skills with knowledge of Excel, PowerPoint, and Word
Must be able to organize data and effectively communicate analysis in well written memos, charts, graphs, and/or presentations
Must be comfortable presenting/communicating directly to senior and executive leadership
Ability to work under tight time constraints with frequent interruptions to accomplish assignments and projects
Ability to properly manage highly sensitive and confidential information
Must be able to comply with Company attendance standards as described in established guidelines
Occasional travel with overnight stays required
Occasional after hours attendance may be required for Company or Department events

Analyst Safety Assurance Resume Examples & Samples

With delegated authority from the Vice President Safety and Manager Safety Management System, oversee and execute JetBlue’s System Assessment, Root Cause, Corrective Action and Continuous Improvement Programs in accordance with JetBlue’s SMS, applicable ISARPs and 14 CFR Part 5
Support the Safety Department and other Departments in performing System Assessment of Findings from Safety Assurance Programs to determine need for corrective action(s) or Safety Risk Management
Support the Safety Department and other Departments in performing root cause and root cause categorizations using JetBlue’s Standard Error Taxonomy (JSET)
Chair JetBlue’s JSET Review Team and Development Team, maintain documentation of the JSET Program and provide necessary training/communication to ensure proper standardization and use of JetBlue’s Standard Error Taxonomy (JSET)
Promote SMS throughout the organization by facilitating the development of tools and techniques that strengthen root cause analysis and continuous improvement
Facilitate and directly oversee the closing of complex and cross divisional Findings from Safety Assurance
Validate the completeness and effectiveness of System Assessments of Findings from Safety Assurance Programs
Facilitate the closure of Findings from Safety Assurance by working with Leadership to determine ownership, root cause, and develop corrective actions to address root cause
Verify corrective actions are implemented and work with SMS and Safety Assurance Managers to verify effectiveness of corrective actions once implemented
Manage the escalation and reporting of overdue Findings and Actions to JetBlue’s Risk Working Groups, Safety Review Board (SRB) and Senior Leadership
Report the effectiveness and health of JetBlue’s Safety Assurance including metrics, key performance indicators, safety performance indicators via reports and dashboards to JetBlue’s Risk Working Groups and the Safety Review Board
Perform continuous analysis of JetBlue’s SMS data to identify trends, safety concerns, and effectiveness of risk controls, corrective actions and JetBlue’s SMS
Manage the use and standardization of Findings, Causes and Actions entry into JetBlue’s Safety Management System software platform and database (Rolls Royce VisiumAQD)
Support the Manager Safety Management System and the SMS Team on the development, implementation and continuous improvement of JetBlue’s SMS
Ensure records of Safety Assurance are retained and ensure proper documentation of JetBlue’s Safety Risk Management in accordance with JetBlue policies, IOSA standards, DOD requirements, and 14 CFR Part 5
Bachelor’s Degree in aviation management, aviation safety, statistics, computer science, engineering or related field
One (1) year experience in Aviation or Safety field
Experience with management and analysis of aviation data
Proficient user of Microsoft Office applications
Ability to quickly learn new software through training and self-study
Ability to apply analytical approaches and tools to problem solving
Must be legally eligible to work in the country in which the position is located
Aviation operations experience (FAA Certificated Pilot, A&P, Dispatcher or work experience in an operational role at a Part 121 Carrier or Aircraft OEM)
Two (2) years aviation related work experience
Lean and/or Six Sigma certification
Experience and/or familiarity with Safety Management Systems (SMS)
Statistical analysis experience/skills
Familiarity with Root Cause approaches tools (TapRoot, 5 Whys, Cause/Effect Diagrams, etc.)
Human Factors training and/or experience
Ability to work effectively with professionals from diverse technical areas
Strong organizational and planning skills
Strong team building and interpersonal skills to liaise with other teams within and outside of JetBlue
Publishing or article writing experience
Excellent typing skills
Working knowledge of regulations and industry trends governing commercial aviation safety, security, environmental, and employee health and safety
Working knowledge of descriptive statistics and applied research methods
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities

Senior Financial Assurance IT Analyst Resume Examples & Samples

Undergraduate degree in accounting or business information systems or data analytics or equivalent experience
3-5 years of financial or IT auditing experience
Working knowledge of business processes and internal controls including global business manufacturing IT operating systems, applications and environments
Experience in SOX compliance programs including developing or monitoring business and IT internal controls over financial reporting
Demonstrated project management skills
Demonstrated ability to work with minimal supervision on unstructured assignments
Excellent PC and Microsoft Office skills (Excel, Word, Powerpoint)
Demonstrated problem solving ability and ability to resolve issues under tight timeframes
Ability to prioritize assignments/projects and multi-task within restricted time constraints
Strong interpersonal skills and demonstrated commitment to teamwork and partnerships and ability to network and collaborate cross-functionally
Working knowledge of COSO, the PCAOB and SEC
Results orientation and proactive work style
Embrace and manage change

Assurance / Audit Analyst Resume Examples & Samples

Provides clear analytical insight and understanding of the specific domain, with responsibility for the execution of initiatives based on a detailed knowledge of the domain’s dynamics and drivers
Engages with domain stakeholders and internal customers to provide a big-picture perspective on the issues, challenges and opportunities facing the domain and prepares insightful analysis on the impact of those trends for EY and its clients
Supports development and co-creation of insights beyond publicly available information by interacting with the Knowledge Manager, account teams, engagement teams and service line colleagues to extract, update, share and use appropriate content
May participate in client meetings, roundtables and other events to support domain leadership and strengthen EY’s presence and reputation in the market
Together with the Knowledge Manager, proactively alerts stakeholders regarding changes amongst key clients and competitors, and assesses the impact of those changes on internal strategies and plans
Builds strong relationships within priority accounts/solutions/service lines/markets and collaborates with domain stakeholders and EYK colleagues to bring research, analysis and insights that support business development activities and service delivery to clients (including for relationship building initiatives and specific engagements)
Provides research, analysis and insight support to major pursuits, including working with other EY Knowledge and Global Markets teams to deliver relevant analysis on market sizing, market share and market performance
Proactive approach to identifying materials, credentials and other information, particularly from key engagements, that are relevant within and across domains, and sharing that information in appropriate formats with teams and communities (eg accounts, solutions, sub-service lines)
Identifies cross-sector Point of View (POV) sharing opportunities and collaborates with other domain teams on issues that cut across EY’s business activities
Engages with EY Benchmarking team to use available data to support domain priorities and shares domain data with the Benchmarking team for broader reuse across the firm
Acts as a role model within EY Knowledge and the domain and positively influences change by: leading by example; championing knowledge-sharing behaviors; connecting people; encouraging enterprise-wide sharing; and appropriately leveraging and reusing existing collateral
Ability to synthesize and analyze information coherently and succinctly. Able to bring together a variety of perspectives and sources across the domain to deliver compelling analysis that supports business priorities
Confident in understanding multiple business drivers and talented at defining the root causes of trends
Capable at identifying issues and trends that translate into key market-facing initiatives and opportunities for EY
Demonstrates ability to use both qualitative and quantitative research and analysis methodologies, including financial analysis skills, to synthesize information, review data inputs and provide analytic insights
Adept at using strategically sound analytical methodologies and capable at coaching less-experienced team members to improve their skills in research, analysis, data analytics and visualization
Understands the firm’s go-to-market strategy and service delivery models, how core business services support the service lines, and how knowledge enables exceptional client service and high performing teams
Understands EY Vision 2020 and Knowledge Transformation, and ensures key knowledge research and insight strategies are aligned to them
Credible experience working in a fast-moving, client-driven environment
Collaborative and able to work well both as part of a team and independently
Comfortable presenting to an executive-level audience; demonstrated ability to interface with stakeholders and internal customers across different levels of seniority
Comfortable with big picture thinking
Succinct and structured oral and written communications skills with proven ability to explain complex concepts in a crisp, clear, concise and graphic-rich style, using appropriate analytics and visualization tools
Understanding of internal stakeholders and external clients’ needs and concerns; responds with a sense of urgency
Confident to build a network of internal contacts to help support domain and broader business objectives
Ability to take ownership for delivering customised projects with a high degree of autonomy; adept at managing several projects simultaneously
Understanding of the business and demonstrated commercial acumen using commercial language that presents knowledge activities in the context of business objectives
Demonstrated strong written and oral communication skills to talk about knowledge programs in a clear, compelling manner with a professional/executive presence
Advanced skills in Word, Excel and PowerPoint
May help to lead multidisciplinary teams, often working virtually across service lines and geographies
Limited direct supervision responsibility but must help to cultivate a high-performance teaming environment with analysts in a global, multi-cultural and virtual environment
Reviews the work of colleagues and mentors their skills development
May serve as counselor or manager for other analysts and specialists
Relevant experience in strategy, business analysis, industry research, management consulting or business performance, advising organisations in the relevant domain

Senior Finance Analyst Revenue Assurance Resume Examples & Samples

Accountable for the reduction in margin leakage through the effective and independent application of revenue assurance activities across Travelport’s material revenue streams (annual circa $2billion) and incentive payments (annual circa $700m). Including the identification, resolution and prevention of issues and risks impacting revenue and costs across air, hotel, car, payments, and all other material revenue / cost streams
Performing, coordinating and providing oversight on key SoX controls operated by the Revenue Assurance function; ensuring all relevant SoX control activities are operated effectively within defined timescales and compliance reported through to management
Monitoring the integrity and accuracy of data received from the core systems, and undertaking key control reconciles and other assurance activity within a Sarbanes-Oxley (SoX) compliance environment
Provide technical and analytical help where requested on RA related matters
Day to day supervisory responsibilities for one or more members of the RA team
Development and monitoring of Revenue Assurance activities, including
Detailed working knowledge of revenue and payments generating processes within a business, with the ability to interrogate to understand the cause and effect of control gaps and risks within a process
Ability to work using own initiative, tenacious and can work under pressure to agreed deadlines
Creative and able to think outside the box in contributing toward developing new ways of working within revenue assurance
Ability to work across multiple functional teams, working on multiple and complex issues simultaneously
Experience of working in a team environment
Experience in supervising and motivating people in task delivery and developing self and others to maximise their capabilities
Ability to report and communicate complex information in a timely and succinct manner at all levels
Strong understanding of Sarbanes Oxley 404 and working in control environments subject to SoX standards
Experienced in database query / programming languages such as SQL, Visual Basic
Experienced with industry recognised reporting tools such as Business Objects, Access and MS Office
Excellent numerical, data analysis and data manipulation skills using tools such as Excel, Access
Responsible for the transactional integrity for annual revenue of $2Bn and payments of $700m
Responsible for compliance by the RA function to SoX controls relevant to RA
Contribution toward the continuous development of the RA function and operating practices
Responsible for the completion of revenue assurance monitoring and reporting activities as per SLA’s and RA operating KPI’s as agreed with the business and RA Manager; and
No budgetary responsibilities (handled holistically at a higher level within the structure)
Supervision of RA team members and development of others within the team

Revenue Assurance Lead Change Impact Analyst Resume Examples & Samples

Lead the planning and execution of revenue assurance activities needed to support the implementation of EPC micro releases
Serve as the Revenue Manager’s right-hand person providing support in work load management, staffing and other administrative matters
Review EPC intake requests and efficiently allocate resources to manage associate workload
Analyze EPC intake requests, EPC production defects and RLC defects and determine priority for implementation
Review and approve test cases for items scoped into EPC micro releases
Provide direction to senior analysts
Lead efforts to improve processes and enhance system tools
Lead cross functional requirements and solution definition sessions with key business partners
Represent revenue assurance in EPC review board meetings
Communicate micro release status updates to primary stakeholders including voting Directors on the EPC Review Board
Lead other ad hoc requests and projects as required
Work with key stakeholders across the EPC intake process to ensure proper controls and approvals are in place
Proactively identify and assess internal control weaknesses in Revenue Assurance processes; propose/implement change/update RA’s SOX documentation as required before quarter-end testing
Establish and cultivate working relationships with internal clients across the organization. Foster consistent positive client satisfaction by: 1) establishing service level agreement(s); 2) following through with agreed upon terms; 3) maintaining open channels of communication; and 4) conducting periodic formal and informal client satisfaction assessments based on performance metrics defined in SLAs
Be a change agent and engage in continuous process improvements to ensure that revenue assurance processes are effective, reliable and customer driven
Provide mentorship and guidance to other analysts on the team
Ensure RA training materials and process documentation are current. Redesign/update where necessary
BA Degree in Finance or Information Systems
5-7 years’ work related experience in finance or billing systems
Wireless billing and network systems experience preferred
Amdocs CES system experience preferred
Experienced in data and systems analysis
Proven communication and interpersonal skills
Ability to quickly assimilate business and technical information
Strong project management skills with an ability to prioritize and drive work activities, manage logistics and tactical details
Knowledge of business analysis and requirements gathering methods and tools
Demonstrated critical thinking and analysis skills

Information Security Assurance & Risk Analyst Growwwer Resume Examples & Samples

Define and embed detailed security requirements based on company security standards into all projects where there is information security relevance
Plan and undertake security acceptance tests, prepare detailed documentation on all security issues identified, provide accurate reports to project teams and management on technology security matters
Track status of all security issues identified during security assurance activities and drive remediation efforts
Work closely with different IT and networks operations, development and project teams to ensure security controls and procedures are understood and successfully implemented and actively monitored
Review and evaluate project proposals and tender material in relation to information security requirements
Assist with documentation for all aspects of security, including security policies and procedures, contracts, non-disclosure agreements
Participate in and support user entitlement review process end-to-end
Support the delivery of the Cyber Risk Management framework
Capture, track & administrate Cyber Risk and associated response plan
Assist in reporting cyber risk findings to Information Security leadership
Support Information Security Assurance by capturing discovered Cyber Risks during projects’ and change requests’s evaluation
International cooperation/operation needed
University / college degree in Computer Science, Engineering or related field
Basic knowledge of risk (management)
Strong documentation skills
Take responsibility for assigned tasks, take lead of unassigned tasks
Structured thinking and analytical skills
Focus of and understanding of basic security concepts
Proficiency in Excel including creating and using macros
Operating systems and networks related experience
Excellent English communication skills (written and oral)
Driving license (desired)
Willingness to travel (desired)
Desire to work in a multinational environment
Acquire necessary business/InfoSec knowledge

Associate / Field Assurance Clinical Analyst Resume Examples & Samples

Receive document and manage complaint information from all sources and maintain thorough and accurate complaint records
Process Medical Record Review information to support complaint information
Perform clinical severity and risk assessments for complaint events
Act as liaison with internal and external resources throughout complaint handling activities to obtain additional information and product samples as necessary
Assess complaint information and determine if the event meets regulatory Medical Device Report (MDR) submission requirements
May prepare and submit FDA MedWatch reports within the mandated timelines
Partner with complaint investigation personnel to ensure thorough and timely investigation report completion
Identify and escalate quality issues
Prepare and submit customer letters as necessary
Complete project tasks as assigned and may support Health Hazard Assessments
Support internal and external audit activities
Complete mandatory training by established due dates and maintain training compliance at all times
Adhere to departmental processes and systems to ensure regulatory compliance
Associate’s Degree or graduate of accredited LPN certificate program required
Associate Field Assurance Clinical Analyst: Minimum 0 - 2 years of clinical experience
Field Assurance Clinical Analyst: Minimum 2 - 5 years clinical and complaint handling experience
Sound written and verbal communication, time management, problem solving and applied thinking skills
Proficiency in common computer applications such as Microsoft Office (Excel, Word and Outlook)
Team player with ability to successfully interact with representatives from a variety of disciplines within and external to Davol and CR Bard
Ability to work in a fast-paced environment where drive is critical to success
Must be self-motivated, self-disciplined and able to prioritize and handle multiple tasks and responsibilities
BS/BA preferred
Complaint handling in the medical device, pharmaceutical or biotech industry preferred
Familiarity with medical device terminology as well as anatomical and physiological terminology
Familiarity with medical device industry and regulatory requirements

Analyst, AML & FCM Assurance Resume Examples & Samples

Perform Enterprise-wide AML & FCM Risk Assessments and QA reviews as well as ad hoc Risk Assessments and control effectiveness evaluations following changes to the organizational or regulatory environment (e.g. new products, M&A activity or new AML or FCM regulations)
Assist the Enterprise AML & FCM teams in complying with relevant Raymond James policies, operating procedures and other requirements through ongoing monitoring and review of established controls
Assist in the development and maintenance of the AML & FCM Risk Assessment methodologies and surveys in order to ensure adherence to compliance and regulatory requirements
Assist with maintaining and updating QA and Risk Assessment policies, standards, procedures and other program documents
Assist with the development and maintenance of metrics and reports to summarize and explain QA testing results to relevant Senior Management, Risk, Compliance and other key stakeholder groups to ensure responses and remediation actions are promptly reported and executed as necessary
Assist with the development and maintenance of metrics and reports to summarize and explain Risk Assessment results to relevant Senior Management, Compliance and other key stakeholder groups to ensure responses and remediation actions are promptly reported and executed as necessary
Assist with recommending controls or improvements
Responsible for projects, reports, training and/or presentations to communicate program updates as needed
Proactively manage time and prioritize tasks to meet goals and regulatory requirements in an efficient manner
AML & FCM-related laws, regulations and guidance
Concepts, practices and procedures of securities industry and/or banking compliance reviews
Principles of banking, finance and securities industry operations
The ability to analyze and communicate regulatory concepts to different target audiences
Planning and scheduling work to meet organizational and regulatory requirements
Identifying and applying appropriate compliance monitoring procedures and tests
Preparing oral and/or written reports
Investigating compliances issues and irregularities
Making rule-based and analytical decisions
Operating standard office equipment and using required software applications
Analytical skills with the ability to solve complex problems, analyze large amounts of data and execute on solutions
Optimize work processes, multi-task and handle multiple projects with demonstrated follow-through
Interpret and apply AML & FCM regulations to identify and recommend compliance changes, as appropriate
Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities
Work independently as well as collaboratively within a team environment
Maintain confidentiality
Maintain currency in AML & FCM rules and regulations and compliance examination techniques and best practices
Bachelor’s Degree from a four-year college or university in a related field and two (2) years of experience in AML investigation experience in Securities Industry

Senior Security Analyst, Controls Assurance Resume Examples & Samples

Assist internal IT and Business control owners to create, document, and verify control narratives
Action oriented, results driven
5 - 8 years of experience with a Bachelor’s degree in Computer Science, Accounting, Finance, Business Administration, or related field
2-5 years of experience in auditing, risk management, or IT consulting
Ability to build and maintain effective working relationships with ESI Management
Excellent verbal and written communication skills along with presentation skills, MS Office skills
Ability to work a flexible schedule to accommodate project deadlines
Public accounting experience, CISA, or CIA preferred
LI-JI1

Security Assurance & Compliance Analyst Resume Examples & Samples

Participate in the assessment processes for Vendors, Applications, and IT Exceptions
Assist in managing the queue and communications associated with these processes
Participate in compliance processes with the IT Audit and Payment Card Industries
Contributes to MGS policy development and attestation globally
Participate in developing operational processes for the Mars IT Operating Model

Business & Operations Analyst FSO Assurance Audit Resume Examples & Samples

Ability to multi-task and consistently maintain a broad perspective in order to prioritise the key elements of the role
A resilient approach to your work, ensuring efficient use of EY Financial Reporting and Resource Management tools
A strong team player who is self-motivated, self-reliant and results orientated
Excellent communication skills, liaising with the business, counsellors and HR to keep abreast of the development needs of all individuals in the group to ensure planning is aligned
Good commercial acumen with ability to manipulate data, interpret financial results and extrapolate the "message" from the numbers
Advanced Excel and reporting experience
Proven resource allocation, business and operations experience
Numeracy skills with ability to manipulate data and interpret financial results
Ability to plan & manage own workload with minimal direction and complete reporting on an accurate and timely basis

Analyst Revenue Assurance & Fraud Management Resume Examples & Samples

Strong analytical skill set and creative problem solving ability. You can break down large ambiguous problems, identify the key opportunities and considerations
Exceptional attention to detail and accuracy
Strong people and communication skills
Ability to organize own work to meet strict deadlines
Highly competent in writing basic SQL scripts for reporting
Good working knowledge of building reports using Microsoft Office, and Business Objects
A financial background as well as exposure to accounting or accounting systems is considered a plus but is not essential OR an IT/Technical engineering background as well is a plus OR Economic back ground is also welcome
Ability to have flexible working schedule as business operations are 24/7
A Bachelor's degree or higher is strongly preferred
Fresh graduates are also welcomed
1 years+ experience is a plus
Language skills: English (fluent), French or Arabic (basic level) - desirable
Using both manual and automated testing methods, in addition to mining Telecom/Tech transaction data and database tables, the Analyst is responsible for the development and execution of revenue assurance and fraud management measurement plans. This role may also include some requirements for gathering data from legacy applications
The Analyst will conduct a series of measurements and reconciliations to establish deviations between actual outputs, expected outputs and established key performance indicators
The Analyst will then be responsible for collating, registering and investigating leakage issues throughout their lifecycle in accordance with the defined issue analysis processes
The Analyst will facilitate the creation of a leakage Issue Log, including tracking the implementation of the specified risk response strategy. Regular reports will be issued on the actions carried out
Cost-Benefit Analysis. Evaluate the economic and strategic costs and benefits of programs and work with management to execute those strategies as efficiently as possible
Evaluate risk potential of new product features or business lines and inform decision-making at the design stage

Analyst, Program Assurance Resume Examples & Samples

Assume data ownership responsibilities for the GRC database. Interface with various business partners to ensure accurate capture of new requirement data and timely update of existing requirements as business scenarios evolve
Develop and analyze metrics based on GRC data to monitor compliance status; follow up with accountable persons to ensure action is taken to prevent noncompliance
Act as principal contact for the GRC database performance analysis and reporting
Interface with database managers (IS contractors) to implement system improvements and upgrades
Work with the US Group Assurance staff to prepare management information and dashboards. Includes ethics, compliance and risk teams
Mine data, analyze extracts, and create reports to identify trends
Manage the schedule of committee papers so submissions are delivered on time
Keep assurance performance under continuous review and provide advice on trends and the areas that should be targeted for improvements to ensure alignment with the goals of the organization
Manage the compliance SharePoint site and ensure appropriate access arrangements
Maintain an effective infonet site for the team
Aid in creation and periodic enterprise-wide assurance communications
Proactively research, produce, monitor and analyze assurance information to enable analysis of key themes and trends
Challenge existing ways of working and continuously seek ways to do things better in order to drive greater efficiencies within assigned area
A Bachelor's degree in a business area is preferred but relevant work experience is acceptable
Strong computer and systems skills
Highly proficient in report development, data mining and analysis using Microsoft Office suite of applications (Excel, Word, PowerPoint and Access) including creation of charts and command of formulas
Detail oriented with appreciation for analytical accuracy
Strong ability to learn new software/analytical tools
Excellent time management skills and ability to juggle several projects simultaneously
Analyzing information and producing management information for reports
SharePoint site management/permissions
Handling of large documents/accurate record keeping
Preparation of presentation material
Organization/planning to ensure timely delivery of work
Resolving queries
Ability to recognize emerging trends from data analyzed
Analytical Thinking: Analyzes and interprets operational procedures, activities, and pertinent business documents toward logical conclusions and expected outcomes (by understanding cause and effect or if-then relationships in processes and procedures)
Customer Orientation: Takes personal responsibility for correcting problems promptly and undefensively and communicates customer expectations to monitor delivery and satisfaction
Attention to Detail: Reviews accuracy of own work and checks that all details are completed
A demonstrable interest in developing knowledge of National Grid’s businesses as well as the legal and regulatory environment in which National Grid operates
Ability to focus on priority issues

Senior Financial Analyst, Revenue Assurance Resume Examples & Samples

Management of the accounting and reconciliation of various receivables, liabilities, revenues, and claims related to the billing activity of the company
Compilation and presentation of consistent and accurate financial reporting to management and also non-financial audiences
Management of the configuration, testing, and monitoring of transactions processed through financial systems used by the department
Creation and management of critical business reporting tools and turning data into accurate and relevant information with limited direction
Enhancement of process efficiency and accuracy through automation
Assistance in supporting management and other departments through financial analysis and modeling

Senior Analyst Cybersecurity Assurance Resume Examples & Samples

Leads Cybersecurity related projects such as data classification, implementation of industry security standards and frameworks, as well as incident response requirements
Performs due diligence reviews of SOC1/SOC2 reports, penetration tests, PCI vulnerability scans, and other related documents
Keeps up to date with threat intelligence information related to JetBlue
Performs general research and analysis for information security and compliance related issues
Performs dashboard reporting for key cybersecurity metrics
Bachelors’ degree
Three (3) years of experience in information security operations field
Must pass a ten (10) year background check and pre-employment drug test
Five (5) years of experience in information security field
Experience in regulatory compliance matters (e.g., SEC, FINRA, GLBA, TSA, etc.)
Hands-on experience with information security tools (e.g., FireEye, Bluecoat, Rapid7, etc.)
Experience in internal audit and risk management concepts
Experience in the airline industry
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards