Assurance Analyst Resume Samples

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E Bailey

Earl

Bailey

941 Huel Port

Houston

+1 (555) 244 5080

941 Huel Port

Houston

Phone

p +1 (555) 244 5080

Experience Experience

Boston, MA

Revenue Assurance Analyst

Boston, MA

Rau-Cronin

Boston, MA

Revenue Assurance Analyst

Assist with Quality Monitoring of supported functions, including RA work, SPB, and SPA
Work closely with application developers to ensure existing applications function at optimum levels
Participates in the development and utilization of financial models and analysis. Prepares budgets and forecasts as directed by Manager
Implement, and execute specific tests to ensure the integrity of various billing flows. Document test results, defects, and projects for manager review
You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs
Maintain strong working relationships with other organizations that are both internal (Network, IT, Marketing, Finance, etc.) and external (device OEM, etc.)
Assists with the preparation of weekly, monthly, and annual financial reports

Los Angeles, CA

Business Assurance Analyst

Los Angeles, CA

Turcotte, Reinger and Ziemann

Los Angeles, CA

Business Assurance Analyst

Create and maintain multiple operational reporting tools; providing ad hoc reports and analyses to support the business as necessary
Provides weekly, monthly, and annual reports. Provides special reports and analyses to support the business as necessary
Provides user feedback to management and helps influence future systems enhancements
Provide feedback to management and help influence future process efficiencies and standardization
Makes recommendations regarding corrective action and reviews audit findings with Managers
Works with broad discretion regarding work details on assignments of a varied and difficult nature
Provides analytical support of actual results against budget and feasibility of proposed business strategies

present

Los Angeles, CA

B-associate Information Security Assurance Analyst

Los Angeles, CA

Crona-Tromp

present

Los Angeles, CA

B-associate Information Security Assurance Analyst

present

Determine if customer’s company has legal right to use the internet domain name listed on the certificate signing request
Ensure customer inquiries are handled according to Service Level Agreements and department goals
Achieve and maintain high levels of customer satisfaction
Verify via third party source(s) that customer’s named contacts are employed at customer’s company and/or have the legal right to request and/or administer the digital certificate
Issue the digital certificate or ensure a team member performs this task within SLA
Provide World Class customer support
Respond to customer’s inquiries regarding the status of their digital certificate and provide the customer with possible solutions to expedite issuance of their order within our Service Level Agreements

Education Education

Bachelor’s Degree in Computer Science

DePaul University

Bachelor’s Degree in Computer Science

Skills Skills

Excellent written and verbal communications skills
Ability to work and influence in a very matrixed organization
Strong critical thinking analytical skills and the ability to understand complex business processes
Ability to formulate and present strategic recommendations to senior management
Ability to leverage available technical resources and tools (online and otherwise)
A desire for continued learning, research, and expansion of skillsets essential to the role of a Security Professional
Excellent organisational skills
Experience with at least some subset of the following: Python, PHP, Perl, Windows Powershell, Linux Shell languages (bash, ksh, csh, etc), C, C++, C#, JavaScript in HTML5, JSON, Databases (e.g. SQL, MySQL/Maria, PostGRES, etc)
Innovation and Change – capable of continuously reviewing practises and procedures to identify methods of increasing levels of efficiency and customer service
Drive for Results – Management of Control Framework & identified risks, issues and processes and successfully overcome obstacles to support implementation of appropriate controls

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Execution Assurance Analyst Resume Examples & Samples

Provide Business Analysts and Project Managers with consulting and coaching on Project Governance and RBC Project Management and Requirements processes and best practices including the administration and set up of PMO Tools & Templates
Plan, schedule and occasionally conduct training sessions for Project Managers, Program Managers and Business Analysts on project management and requirements process and best practices
Consult with Business Analysts and Project Managers in tailoring and creating appropriate detailed project and requirements plans including; internal/external dependencies, durations, and resources, working closely with the Project Management Consultant or PCO if required
Analyze and summarize program/project status reports and cross check for an independent view against own information
Responsible for providing guidance for onboarding programs of PMO processes and guidelines to ensure consistency across the programs and common application of project management principles
Support and monitor completion of programs as defined by the PAR or Advice Centre Portfolio Financial Plan, influencing project/program performance
Provide risk management at the program or project level; identify, evaluate, report and makes recommendations to mitigate project/program level risks
Project intervention as required to ensure acceptable project risk levels and increase the likelihood of success
Enhances and develops capabilities of project team members regarding business analytics and project management leadership and discipline
Builds professional capability in the discipline of project management
Review and provide specific feedback on key project lifecycle artifacts to the Project Manager, Program Manager or Director
On-going situational coaching on best practices, processes and appropriate use of Frameworks
Makes recommendations on optimizing PMO, Program and Project processes through identifying/analyzing processes that are ineffective, or wasteful leading to non-value add activities
Makes recommendations to improve content relating to processes (templates, guidelines, standards)
Assist the Delivery Program Manager with EA Practice development tasks
Experience with PMF, Agileand RBC e2e Requirements Process
Successfully contributed to projects in a Business Analyst and/or Project Managercapacity or equivalent job experience
Capable of successfully managing a typical Type I project through all gates
College, Undergraduate Degree or equivalent experience

Qualtiy Assurance Analyst Resume Examples & Samples

Writes new test packages and updates existing test packages (i.e., design, execution plan, and data preparation) in order to correctly guide subsequent testing activities
Participates in and/or moderates reviews or inspections, in collaboration with the project team, to ensure the quality of work products
Executes and verifies the performance of system functions in order to demonstrate the integrity of those functions
Performs regression testing to ensure that existing system functions have not been compromised by the delivery of new system functions
Creates supporting documentation and administrative reports (e.g., work orders, timesheets, and status reports) to facilitate the proper monitoring and control of project progress
Reviews and interprets all documentation related to testing, including requirements and and design specifications, in order to execute testing and provide input to the change and release management teams regarding the planning of testing activities
Creates and participates in work order (defects) creation and follow up with appropriate development resources as required
Leads test documentation and environment clean-up to facilitate the reuse of such documentation and environments in the testing of future deliveries
Possesses a university degree/college diploma in Computer Science and/or minimum 5 years systems experience with extensive business knowledge and/or undertaking/completion of internal Quality Assurance Analyst Accreditation Program Level 2, or industry equivalent
Possesses good knowledge of Functional & Regression Testing processes and methodologies
Possesses good analytical skills for complex problem solving
Exhibits good communication skills, both written and verbal
Exposure to HP Quality Center and QTP

Operational Risk & Control Assurance Analyst Resume Examples & Samples

Manage the annual review, analysis, testing and documentation of SRM IB processes and controls for effectiveness and efficiency (Ex: Unauthorized Trading, Front Office Interactions, Minimum Standards, Competency Framework, Risk vs. P&L Consistency, RCSA, Trading Floor Seats, Offshore Office Locations, etc.)
Perform Quality Assurance of SRM IB departmental audit and regulatory actions to ensure a timely and full completion of deliverables
Assist with documentation, follow-up and testing on SRM IB COO (Operational Risk and Control Assurance and Limits & Flags) owned audit points
Assist in Line Manager in developing training materials on SRM IB COO (Operational Risk and Control Assurance and Limits & Flags) owned processes and procedures
Support ad-hoc inquires as requested from the SRM IB COO and Head of SRM IB
Create PowerPoint presentations to support the deliverables
Other SRM IB COO tasks as assigned

Data Assurance Analyst Resume Examples & Samples

Manage and maintain data quality for BlackRock's enterprise application inventory system amongst other operational tools for ensuring accurate and actionable information
Provide data quality control, information gathering, and reporting of system/ application data
Responsible for the execution of an on-going recertification program to maintain data accuracy
2+ years demonstrated experience in a data assurance or client service role, (financial services is preferred, but not essential)
Strong leadership, organization and critical thinking skills
Successful completion of a Degree in computer science or related IT field preferable
Self-directed, effective at prioritizing tasks, managing time, and getting things done
Strong interpersonal and communication skills, both written and verbal, and adept at communicating with all levels of the business and technical parts of the organization
Strong skills in Microsoft Excel
Strong technical background in Microsoft Windows and Unix

Compliance Assurance Analyst Resume Examples & Samples

Delivery of Compliance Assurance Plans
Tracking of Compliance Assurance findings - track the completion of remedial action in relation to significant assurance findings
Act as a point of contact for the business for all compliance assurance queries
MI and Board Reporting - assist Head of Team in providing regular reporting on the progress of work against the compliance plan
Provide the compliance assurance team with administrative support
Previous compliance assurance/monitoring experience
Previous experience of working within wealth management/banking
Good understanding of financial services e.g. banking, investment management, fiduciary

IT Compliance Assurance Analyst Resume Examples & Samples

Review corporate policies and identify new control requirements, ensure policy alignment and provide guidance on testing
Bachelor's Degree (or high school diploma/GED and minimum 8
Proven problem solving skills with ability to gather input from a variety of sources, synthesize the information, and deliver an independent analysis
Demonstrate understanding of business processes, internal control risk management, IT controls and related standards

Senior Application Security Assurance Analyst ED Resume Examples & Samples

IT experience in a variety of critical compliance domains such as Information Security, Privacy, with a strong focus on compliance, Application Security , and PCI
A track record of progressively responsible information assurance experience in one or more of the following information security areas: system security, penetration testing, Intrusion Prevention Systems, vulnerability scanners, and other security tools
Experience in the design and execution of vulnerability assessments, penetration tests and security audits and provides recommendations for secure application design
Familiarity with Security Standards and groups (OWASP, WASC). Strong understanding OWASP top 10, PCI requirements
At least 3-5 years of work related experience in applying governance and compliance principles as they relate to various applications in financial industry
Excellent knowledge of regulations and industry standard certifications
Able to identify and document specific security issues, propose resolution options, and interpret matters from the perspective of involved stakeholders
Familiar with and able to apply corporate policies/standards, generally-accepted application security methods, concepts and techniques as they relate to this organization
Able to effectively manage and accurately maintain and report on key metrics to ensure management has proper visibility over all identified Application Security vulnerabilities and associated remediation plan
Experience in application level attacks, bypassing firewalls, evading intrusion detection are a nice-to-have
The individual must hold themselves to the highest levels of personal and professional integrity
Strong project management skills, w/ ability to handle multiple priorities & deadlines efficiently & effectively
Strong written and verbal communication skills. The ability to communicate across all levels is an essential prerequisite. Conscientious documentation skills in order to preserve auditable evidence required
Utilizes sound, seasoned analytical and problem solving skills and possesses product, business, and technical expertise to execute assigned responsibilities
Demonstrated ability to work across geographical locations
Ability to work in a team environment and the ability to listen well and work with others

Delivery Assurance Analyst Resume Examples & Samples

Select a function
Marketing
Strategic Planning

Mission Assurance Analyst Resume Examples & Samples

Experience with network monitoring, network defense, and threat analysis
Experienced with Windows and Unix or Linux operating systems
Experience with HP ArcSight analytical expertise
Experience with intelligence analysis
Experience with malware analysis
Experience with Windows forensic analysis
Certified Information System Security Professional (CISSP) Certification
Certified Ethical Hacker (CEH) Certification
Security+ Certification
Network+ Certification

Software Assurance Analyst Resume Examples & Samples

Develop a formalized process and procedures for software assurance
Identify all client organization software (both commercial and in-house)
Perform analysis on all software to ensure that vulnerabilities are not present. Analysis includes static & dynamic code review, spidering, and application penetration testing
Create highly detailed technical reports to management on the status of all software with recommendations on how to improve security posture
Ability to maintain a clearance
Bachelor's Degree in Computer Science or related technical discipline, or the equivalent combination of education, professional training, or work experience
DOD 8570 Compliance, or the ability to quickly obtain the security certifications: Security+, and CEH
Minimum of five (5) years software assurance experience
Knowledge or experience in the following technologies: Secure Code Analysis Tools, Software Fuzzers, Web Vulnerability Scanners, Web Proxies, and Penetration testing tools
Experience performing and refining software assurance at an enterprise level
Ability to demonstrate strong knowledge of computer security concepts
Demonstrated ability to document processes and procedures
Initiative and a personal interest in Information Technology Security
People skills, and the ability to communicate effectively with various clients with the ability to explain and elaborate on technical details
Adobe ColdFusion experience
Experience with HP Fortify and Acunetix web vulnerability scanner
GIAC Certified Web Application Penetration Tester (GWAPT), GIAC Secure Software Programmer (GSSP), and/or other relevant technical certifications
Department of Defense (DoD) experience
Experience with the CJCSM 6510 Cyber Incident Handling Program tactics, techniques, and procedures (TTPs)
An understanding of DOD information assurance policy and regulations

Rohq-gfds-global Production Assurance Analyst Resume Examples & Samples

Responsible for successful completion of deliverables and initiating efficiencies where applicable
Develops strong working relationships with key stakeholders by clearly addressing issues to achieve timely resolution
Implements engagement review and quality assurance procedures in accordance with the team’s methodology to ensure profitable and successful execution of engagements as measured by global goals and customer satisfaction
Act with urgency, courage and conviction
Act with integrity - do what is right
Sound knowledge of Traded and Derivative products
Experience working with diverse cultures and countries
Technology Management - Managing and enabling available and emerging technologies to benefit the resolution of known issues and deliver efficiencies to current operational processes
Background in SQL, Oracle or other technical system is an asset, but not required
Minimum experience of 2-3 years in a Compliance or Security Coding role

Architecture Governance Assurance Analyst Enterprise Architecture Resume Examples & Samples

Provides support in the CM EA governance processes; helps to track project discrepancies and to drive projects towards successful completion
Handles administration logistics for all architecture checkpoint sessions as outlined in the CM PMF Tailoring Process
Supports Management and by
Meeting booking. Organize the meetings for CM Governance checkpoints. Coordinate scheduling with Enterprise when needed
Meeting minutes – highlights from discussions, key decisions and action items. Tracking of action items
Governance tracking and chasing/escalating when necessary
Assist with classifying governance rigor for projects. As well as assist with tracking of projects within governance tracking tools
Collates and track architecture artefacts. Verify document submission for completeness. Place artefacts into the Project Architecture Repository for audit purposes
Participates in the planning of RBC CM Architecture Council meetings
Works closely and assist in the maintenance of application information within the application repository tools. Assist with audit requirements and exercises related to these tools
Contribute to the continuous improvements to the Governance processes
Provide guidance and education on the CM Governance processes to Project Teams upon request
Create and maintain ad-hoc reports
Remain abreast of IT policies and procedures set forth by the Bank and CM Architecture Governance Framework
Must have excellent oral and written skills
2+ years experience as a software developer
Knowledge and experience with designing enterprise software and defining Solution Architectures and technology
Experience in Business Analysis work
Experience with multi-tier system development for large enterprises
Strong interpersonal communication and organizational skills required
Experience with process control
Project Management experience with SDLCs – Agile and Waterfall methodologies

Service Assurance Analyst Hspa, LTE & Cdma Resume Examples & Samples

Detect and refer Network and Service degradations to the appropriate teams
Provide technical support to various groups through KPI’s analysis
Analyze and solve customers’ issues through KPI’s analysis
Follow up and analysis of networks performance
Manage Post-Implementation Analysis
Create and provide reports on Network and Service Performance
Coordinate activities between teams in order to solve network issues
Participate in the development of the Yoda tool
University degree in Electrical Engineering in telecommunication area or a collegial degree with a minimum of 2 years experience in telecommunication area
Good understanding of HSPA, LTE & CDMA network operations
Good understanding of HSPA, LTE & CDMA equipment and parameters
Teamwork ability
Excellent interpersonal communication skills
Good knowledge in VB Net in Visual Studio and Pearl
Time and priority management skills
Knowledge of MapInfo, Microsoft Access and Visual basic would be an important asset
Knowledge base of UMTS/HSPA and LTE networks/technology

Senior Revenue Assurance Analyst Resume Examples & Samples

Work with team members on the development of queries, tables and overall data needs
Provide support to team members on the development and execution of ad-hoc queries and other tools to support audits or inquires
Develop standard processes and controls for the development, testing and implementation of queries, tables and processes
Maintain documentation on all developed queries, tables and process ensuring they updated as needed and communicated to the user base
Work with other RA Data teams to maintain SharePoint site with all developed queries, tables and processes
Knowledge of and experience with databases (e.g.,SQL)
Check processing experience preferred
Proficiency with MS Excel, Word, Access
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast paced environment
Willingness to take initiative and to follow through on projects
Strong analytical skills with the ability to analyze, and disseminate data
Interpersonal skills and ability to interact and work with staff at all levels
Must have legal right to work in the U.S
Strong SQL knowledge
Experienced with large billing software/systems preferred
Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)

Collections Assurance Analyst Resume Examples & Samples

Previous experience in a reporting capacity. Risk or CRM experience highly regarded
Demonstrated knowledge of all relevant laws, regulations and guidelines pertaining to finance/ banking industry
Demonstrated and strong knowledge of systems, policies and process used within Collections across the product groups and platforms
Excellent communication and documentation skills
Proven strong MS Excel skills
Clear thinker
Working knowledge of databases including SQL, Microsoft Access
Ability to work for extended periods autonomously
Influencing, interpersonal and negotiation skills
Strong communication skills both written and verbal
Organisational skills
Initiative/self-starter, ability to work independently - Results driven/goal focus - Resilience and ability to remain calm under pressure - Ability to work unsupervised - Continuous improvement focus - Customer service orientation - Effective and professional communication at all levels of staff - Respect confidentiality of findings

Software Assurance Analyst Resume Examples & Samples

Coach developers in proper secure code development
Minimum of eight (8) years software development experience
Development experience with any of the following languages: Java, C++, .NET
Understanding of Software Development Life Cycle (SDLC)

Revenue Assurance Analyst Resume Examples & Samples

Participates in multiple projects simultaneously, act as lead in specified projects
Monitors, reviews, and tests internal controls to maximize revenue opportunities and investigate tax discrepancies within the billing system
Creates and maintains compliance reports that identify discrepancies within the Company's billing systems
Other duties and responsibilities as assigned

Revenue Assurance Analyst Resume Examples & Samples

Analyzes and tracks key financial metrics and operational procedures to foster process improvements
Assists with the preparation of weekly, monthly, and annual financial reports
Participates with the preparation of month and year-end processes by reviewing actual vs. budget/forecast variances, reviewing financial

Subscriber Assurance Analyst Resume Examples & Samples

Approves transactions, evaluates opportunities, and makes recommendations regarding project progress and future business opportunities
Performs analysis of financial statement accounts and specific projects, as directed
Participates with the preparation of month and year-end processes by reviewing actual vs. budget/forecast variances, reviewing financial trends, and making recommendations for accruals
Identifies issues, analyzes available data and information, and recommends changes to management
A broad understanding and experience with real-time analytics and business intelligent platforms such as Tableau Software preferred but not required

Subscriber Assurance Analyst Resume Examples & Samples

Tracks and analyzes key financial metrics and operational procedures to foster process improvements. Drives operational efficiencies and cost savings
Researches variance to budget and forecast through detailed operational and financial metrics and explains results
Reviews journal entries during month and year-end processes

Software Assurance Analyst Resume Examples & Samples

Recognize security implications in the software acceptance phase including completion criteria, risk acceptance and documentation, common criteria, and methods of independent testing
Utilize Open Web Application Security Project (OWASP) testing guide as a baseline for conducting assessments
Work with client to recommend countermeasures and mitigations against potential exploitations of programming language weaknesses and vulnerabilities in system and elements
Identify, align, manage and disseminate access to prescriptive and proscriptive guidance such as security principals, guidelines, design patterns, secure coding standards, security weaknesses (Common Weakness Enumeration), attack patterns (Common Attack Pattern Enumeration and Classification)
Conduct static and dynamic analysis on all applications (i.e. manual static & dynamic inspections & review, threat modeling, code review, and penetration testing)
Conduct security forums and workshops to discuss Software Assurance Security with clients and stakeholders
Deliver presentations regarding the software assurance function to senior leaders in a conference setting
Ability to quickly obtain the certifications: GIAC Web Application Penetration Tester (GWAPT) and GIAC Secure Software Programmer (GSSP)
Ten (10) years IT Security and/or programming experience
Development experience with any of the following languages: Java, Cold Fusion, .NET
Experience with Open Web Application Security Project (OWASP)
Experience with manually assessing an application via static and dynamic analysis without automated scanners
Experience with Common Weakness Scoring System (CWSS)

Risk & Conrol Assurance Analyst Resume Examples & Samples

Manage junior staff members. Provide supervisory activities including, but not limited to, guidance and support of day-to-day activities, identifying and encouraging improvement where needed, and putting plans in place to monitor progress on projects in an effort to meet deadlines
Manage the quarterly MICOS (Monitoring of Internal Control System) / Supervisory Controls framework; this includes administration of the MICOS system, quarterly control reviews, metrics production
Manage the annual review, analysis, testing and documentation of MLRM processes and controls for effectiveness and efficiency (Ex: Unauthorized Trading, Front Office Interactions, Minimum Standards, Competency Framework, Risk vs. P&L Consistency, RCSA, Trading Floor Seats, Offshore Office Locations, etc.)
MLRM New Business coordination
Assist with documentation, follow-up and testing on MLRM Operational Risk & Control Assurance owned audit points
Assist Line Manager with administrative support for the departments’ annual Risk and Controls Self-Assessment (RCSA), such as documentation and control testing
Assist Line Manager in developing training materials on MLRM Operational Risk & Control Assurance owned processes and procedures
Manage operational risk incident activities within the MyIncidents System
Support ad-hoc inquires as requested from the MLRM COO and Head of MLRM

Assurance Analyst Resume Examples & Samples

Knowledge of Insurance compliance obligations in relation to Insurance Operations
Strong communication skills and stakeholder engagement skills
Knowledge of Retail and Life insurance products and regulatory environment in respect of insurance
Has experience in risk management methodologies and has developed or maintained a register of key risk and controls for a business, including ensuring adequacy of control / assurance program

Senior Operations Service Assurance Analyst Resume Examples & Samples

Work directly with Primary Stakeholders to develop the Assessment Plan, which will include defining the assessment scope, communications plan and overall schedule
Analyse large amounts of data from various sources and be able to provide detail and summary reports of the analysis
Skilled at providing presentations and briefings to all levels of leadership
Strong leadership skills and the ability to motivate others to successfully complete all assessment activities

Analyst, Subscriber Assurance Analyst Resume Examples & Samples

Conducts various statistical and financial reports,as assigned. Gathers analysis and creates reports
Assists in budgeting, forecasting, variance analyses and related reports, as assigned
Conducts financial research, analyzes financial performance against objectives, and determines emerging financial trends
Maintains statistical/financial databases
Performs additional Business Operations duties and tasks as required
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary

Business Change & Assurance Analyst Resume Examples & Samples

Project Management of the distributions process for annual and interim distributions
Provide support and assistance across Global Product
Liaison with and coordination of AMPCI service providers, internal stakeholders and external stakeholders who interact with AMP Capital as part of the distribution and Product Effectiveness process
Experience creating and maintaining distribution management plans (defining and documenting the process and ensuring the process is technically sound)
Risk Analysis experience
Post-implementation review experience
Strong understanding of market securities and derivatives

Senior NOC Service Assurance Analyst Resume Examples & Samples

Provide Service Assurance for all CPSA
Manage all aspects of CPSA health to include: service analysis, proactive monitoring & trend analysis, diagnosing and correlating network issues, identification of root cause, development of resolution strategies, and treatment of reactive alerts and escalations
Ownership of Service Quality Management for all CPSA to include: monitoring service quality, creating service performance degradation reports, analyzing & manage service quality, make recommendations to improve service quality, closing service performance degradation reports, and report service quality performance. Understands complex data analytics and interprets available data to track and identify significant trends negatively impacting network performance affecting services, prepares conclusions and recommends remedies based on analysis to management
Ownership of Service Problem Handling of all CPSA to include: Upon notification of service problem (proactive & reactive) will diagnose & manage service problem, correct & resolve service problem, and analyze service problem making recommendations & improvements for future enhancements
Lead Incident Command at the enterprise level. Based on criticality of incident or impact of event, exercises discretion to mobilize fix team (Engineering, Vendor, System, etc.) and execute communications (Shouts, Executive Bridge, etc.)
Create detailed reports to include the examination & analysis of CPSA outages to be used in after-action reviews and analysis of the issue/incident to minimize repeated outages and improve network reliability
Responsible for oversight and assurance of Change Management activities impacting the CPSA
Assurance of new product development implementation into Operations
Provide CPSA knowledge and subject matter expertise to the Systems/RNOCs and Atlanta stakeholders. Identify knowledge gaps and recommends remediation in areas that are key to improving effectiveness
Define and document methods & procedures for the team. Maintain detailed network and configuration documentation
Help define and qualify monitoring and diagnostic tools
Monitor all necessary components of the NOC including key applications, facilities and infrastructure
Initiate and execute routines and audits to support CPSA. Analyze results and develop actions plans to proactively address discrepancies

Quality / Mission Assurance Analyst Resume Examples & Samples

Bachelor’s Degree with 6 years of applicable experience or a Master’s Degree with 4 years of applicable experience. Relevant experience will be considered in lieu of degree
Previous aviation related Quality Assurance experience
FAA Airframe & Powerplant certificate
Current SECRET clearance or higher

Configuration Assurance Analyst Resume Examples & Samples

Process change orders in compliance with applicable procedures that support compliance with regulations and standards pertaining to medical device quality system change management
Provide direction and guidance in the change order process and work with change originators to maintain clear, concise and valid documents throughout
Collaborate with other Medtronic configuration management groups and businesses
Process parts and documents changes in a timely manner according to requirements and procedures in order to support business requirements
Drive and facilitate in a timely manner the change, approval and release of documentation according to project schedules, including the resolution of resource issues relative to the processing of Engineering Change Requests, Engineering Change Orders, Archive Change Orders, Document Change Requests, Data Change Notifications and Deviations
Assign part and processes numbers and assist internal customers in document formats, style, etc
Responsible for data entry integrity when transferring changes to product data in multiple systems
Responsible for ensuring that the best practices of Part/Document Change Management are followed
Monitor parts and documents changes management process effectiveness and contribute to problem solving/continual improvement discussions with regard to change control process, including the impact of changes and takes the initiative to recommend process improvements
Participate in department meetings and performs other tasks and related duties as assigned
2+ years’ experience in medical device, pharmaceutical, biotech, aerospace, automotive or other complex manufacturing industry
Configuration assurance, managing documentation associated with complex product configurations and/or related experience
Familiarity with ERP systems, PLM systems and/or manufacturing documentation (e.g., BOM, item masters, etc.)
Demonstrated proficiency using Microsoft Word, PowerPoint, and Excel
Proficient using the following software systems: Agile, SAP and Winshuttle
Certificate in CM2 Configuration Management
Excellent analytical, verbal communication and writing skills
Ability to work in a team environment as well as independently and with minimal supervision
Exhibits high degree of initiative and good judgment
Knowledgeable in using Agile PLM Import Tool and competent in Agile searches
Ability to communicate in writing clearly and concisely, using excellent grammar and sentence structure
Knowledge of product(s) design and assembly to make informed decisions about configuration management so that the documentation is efficient and complete
Experience in the manufacture and development of product, preferably medical devices
Experience with and understanding of medical device quality systems
Ability to read design and manufacturing drawings and documents
Skilled in tasks associated with document handling, archiving and change management
Strong time management, organizational, and prioritization skills
Ability to effectively manage multiple projects and priorities
Ability to interface professionally at all levels of the organization

Principal Configuration Assurance Analyst Resume Examples & Samples

7+ years of experience in a regulated environment
2+ years of management/leadership
Demonstrated critical thinking skills

Control Assurance Analyst Resume Examples & Samples

Partners with Administrative Services Business Line Risk Management to ensure consistency between ORM and Business United tested controls
Partners with Internal Audit and Compliance to ensure ORM, Compliance, and Audit test results can be leveraged by all three Assurance Functions
Develops documents and maintains control test cases and other test artifacts including test data, control validation, and scripts. Identifies test requirements from control specifications, maps test case requirements and designs test coverage plan to control objectives. Ensures that validated deliverables meet control functionality and purpose. Isolates, replicates, documents, and reports issues and retests closed issues
Develops extensive knowledge of internal control and risk mitigation techniques
Ensures control documentation meets COSO2013 documentation and framework standards
Ensures the ORM control testing program meets regulatory requirements and emerging best practices
Assists other assurance functions in the development and maintenance of the Bank’s specific internal control libraries mapped back to the Bank’s formal control frameworks (COSO, COBIT, and FFIEC)
Provides Business Lines guidance and support in the preparation of corrective action plans, including review and approval of new action plans, and validation of requests to close control testing related issues
Works with Compliance, Audit, ETRM, and other assurance functions to ensure all control testing results are efficiently and effectively leveraged across teams. Provide guidance on control testing best practices, use of the GRC framework elements, standardization of control documentation and testing results
Assist the Director of Operational Risk with control identification as part of the operational risk assessment process and KRI programs
Assist in control reporting and special projects as directed by ORM Management
Adheres to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies

LST Qualtity Assurance Analyst Resume Examples & Samples

3-6 year experience in Quality Assurance and test automation (2-4 years of development of server side automated testing solutions preferred)
Technical experience in Python, PERL or related scripting language (knowledge with the FIX protocol preferred)
Strong knowledge of UNIX/Linux environments and relational databases
A quick learner, being able to adapt to a fast paced heterogeneous environment and acquire necessary knowledge
Knowledge of trading life cycle with exposure to trading and matching engines will be preferred
Basic understanding of capital markets, electronic trading, order flow and execution, FIX protocol
Detail oriented and be able to work in a fast paced environment

Info Assurance Analyst Senior Resume Examples & Samples

Experienced with common enterprise network service implementations and network architecture principles
Experience in network architecture and IP addressing
Experienced drafting network and IT topologies
Experience with Retina/ACAS assessment capabilities
Experience administering core IT services including Active Directory , Windows Server

Info Assurance Analyst Ld Resume Examples & Samples

Participates in the design and execution of vulnerability assessments, penetration tests and security audits and provides recommendations for application design
Performs analysis at many levels of total system product, including: concept, design, fabrication, test, installation, operation, maintenance and disposal
Uses encryption technology, penetration and vulnerability analysis of various security technologies, and information technology security research
Designs and develops new systems, applications, and solutions for external customer enterprise-wide cyber systems and networks
Helps to ensure the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints
Integrates new architectural features into existing infrastructures, designs cyber security architectural artifacts, provides architectural analysis and relates existing system to future needs and trends
Embeds advanced forensic tools and techniques for attack reconstruction, provides engineering recommendations, and resolves integration/testing issues
Participates in the creation and enforcement of enterprise security documents (policies, standards, baselines, guidelines and procedures)
Maintains documentation, procedures and working instructions in accordance with federal and departmental guidelines
Reviews logs and reports and interprets the implications
Participates in investigations into problematic activity and devises plans for appropriate resolution

Info Assurance Analyst Asc Resume Examples & Samples

Experience with common enterprise network service implementations and network architecture principles
Experience drafting network and IT topologies
Experience administering core IT services including Active Directory, Windows Server

Revenue Assurance Analyst Resume Examples & Samples

Analysis and Reporting: Analyze and research revenue usage streams to ensure all transactions are correctly billed. Analyze revenue streams to detect and correct revenue leakage accounting matters, providing accurate and comprehensive documentation of issues identified and resolutions reached. Identify, investigate and resolve unusual, inaccurate and unexpected revenue fluctuations
Month-end: Participate in month-end billing and revenue accounting processes, to ensure revenue streams are reconciled
Process Improvement: Identify opportunities to improve broad, cross-functional business processes and related systems. Assist implementation efforts as required
System and Data Analysis: Work closely with Financial Systems team and R&D to research and investigate revenue reconciliation issues as data moves between systems. Troubleshoot data feeds and provide recommendations for short-term and long-term system and process improvement
Audit Support: Work closely with internal audit to ensure periodic system testing is targeted in the right areas
SOX and Controls: Review documentation of revenue accounting and billing processes for Sarbanes-Oxley purposes. Provide suggestions to strengthen key controls
Be aware of, and comply with, all corporate policies

Software Systems Assurance Analyst Resume Examples & Samples

You will work with various development and business unit teams to identify and document requirements for application deployments and plan such deployments for application releases
You will implement Application Releases to various operating environments
You will provide leadership to Incident and Problem Management associated with technical issues that come up on applications (Full Client and Web based) running on Windows/UNIX/Linux Operating Systems platforms
Attend regular meetings with various development teams for associated application deployments and communicate summary with follow-up actions
Support existing distributed systems platforms associated application deployments and maintenance activities on a daily basis
Provide Subject Matter Expertise for application deployments and configurations on distributed server platforms
Coordinate and facilitate project management for complex application deployments impacting multiple products and business areas
Prepare necessary action plans, instructions, turn-over documentation and communicate appropriately for all assigned projects
Develop scripts to automate release and maintenance tasks, and reporting, using scripting tools
We seek a Bachelor's Degree in Computer Science, related discipline or equivalent work experience is desired
You will have excellent consultative and communication skills, analytical ability, judgement and the ability to work effectively with end users and other systems technical staff, consultants and vendors
Strong knowledge of the software, networking, and storage components related to Operating systems: Windows Server, UNIX, and Linux
You will have familiarity and working experience with configuration and deployment of application releases on Web technologies (IIS, ASP, JBOSS, IBM WebSphere, and similar technologies), and requiring products such as IBM MQ, IBM Connect Direct (NDM), Oracle Database and or SQL Server Database. Ability to configure and troubleshoot issues related to technologies such as TCP/IP, FTP, SFTP, IBM MQ Messaging, and IBM Connect Direct (NDM)
We seek a strong understanding of Change Management, Release Management, Project lifecycle, and experience with planning and coordinating application deployment activities with Financial Services Background desirable
You will be available for on-call and off-shift support coverage as deemed necessary to support application deployments and troubleshooting efforts
Work experience in support of a production systems environment with Windows and UNIX Server Operating Systems
Ideal candidate should be knowledgeable in one or more of the below technologies: zCentric / TWS, IBM MQ Series, Connect Direct, Windows Clustering, VERITAS Clustering on UNIX

Interim Revenue Assurance Analyst Resume Examples & Samples

Provide support to the Revenue Accounting Manager and other members of the Order to Cash team as required
Support the wider Shared Services organisation to ensure that the team and business objectives are successfully delivered
Previous experience in an Audit function with knowledge of key principles & deliverables
A ‘can-do’ approach, thrives under pressure and adopts a flexible attitude
Strong technical skills and understanding of the latest audit methodology
Strong analytical and numeracy skills
Ability to identify potential areas of risk and execute efficient mitigating actions
Strong inter-personal skills, able to maintain effective working relationships with co-workers, managers and clients
Ability to prioritise and coordinate multiple work requirements to meet deadlines and manage conflicting priorities
Ability to drive and adapt to change
Experienced in risk mitigation through the efficient design and utilisation of systems and related processes
Excellent technical accounting skills
Good working knowledge of multi-platform ERP systems, preferably PeopleSoft
Good working knowledge of EPOS technology and supporting interfaces

NOC Service Assurance Analyst Resume Examples & Samples

Act as tier 2 level support for all Voice service related incidents and maintenance activities
Continuous process improvement of tier 2 Voice support operations
Thoroughly research, analyze, document and track all actions associated with Voice service incident handling
Insure compliance with, implementation of, and restructuring as needed of approved policies and procedures with respect to Voice service support
Consistently and accurately deliver on and research all incident handling functions for Voice service incidents to include: incident detection, incident notification, incident documentation, incident escalation, confirmation of service restoral, and documentation for root cause analysis
Plan, manage, track, examine, analyze, improve and report on the performance of specific services
Become a subject matter expert on new and emerging technologies for Cox Communications and provide expertise to current and new processes
Provide subject matter expertise on Voice as a national service to the boundary partner groups as needed

B-information Security Assurance Analyst Resume Examples & Samples

Initiate project triages and establish key security requirements for each IT Project
Support projects to comply with information security controls through the project delivery life-cycle
Assist resource owners and IT staff in understanding and responding to security requirements and controls
Consult with IT and security staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software
Support Regional Information Security Officers in producing Regional Security Performance reporting and KPIs tracking, e.g. security vulnerability reporting, tracking and closure
As directed lead small remediation projects with global product and technology teams
A bachelor's degree in information systems or equivalent work experience; an M.B.A. or M.S. in information security is preferred
The ability to interact with Pearson’s personnel, build strong relationships at all levels and across all business units and organizations, and understand business imperatives
A strong understanding of the business impact of security tools, technologies and policies
Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks
Familiarity with applicable legal and regulatory requirements, including, but not limited to, the U.S. Sarbanes-Oxley Act, the U.S. Health Insurance Portability and Accountability Act (HIPAA), the European General Data Privacy Regulation (GDPR), and PCI/DSS
Knowledge of and experience in developing and documenting security requirements and remediation plans
Working knowledge of Industry Standard Product and Program Development Life Cycle, including Secure SDLC

Enterprise Banking Compliance Assurance Analyst Resume Examples & Samples

Willing and able to take on project role
Strong background in process operational controls
Good analytical and problem solving skills, meticulous and a keen eye for details
A confident, effective team player with initiative; able to work independently and under pressure

Software Assurance Analyst Resume Examples & Samples

4+ years of experience with software development
Experience with using Fortify SCA or equivalent security-oriented software development tools
Experience with common code review methods and standards
Knowledge of common security requirements in Java and .NET
Knowledge of OWASP tools and methodologies
Ability to read and write secure code for one or more common programming, scripting, and markup languages, including Java, C#, ASP .NET, PL/SQL, T/SQL, PHP, Perl, Objective C, C++, or JavaScript
Experience with executing against defined data gathering and analytic approaches
Experience with common database input methods and reporting
Knowledge of SDLC models and security controls
Knowledge of application security NIST documents and special publications, including NIST SP 800-53, 800-163, or 800-18

Mission Assurance Analyst Resume Examples & Samples

Incident Response and Operations Process
Incident Logging and Notification
Unknown Threat / Vulnerability Assessment / Process
Analyze high bandwidth utilization events as alerted by the network monitoring tool
Participate and coordinate DCO activities with CC/S/A/FA, intelligence, law enforcement, USG, industry and academy organizations
As required brief DODIN defense through collaboration meetings with other DoD organizations
Help develop OPORDS, FRAGORD, WARNORDs, TASKORDS and Ghost Orders in conjunction with the future cell planners
Receive, release and track execution of OPORDS, FRAGORDs, WARNORDs, TASKORDs, and Ghost Orders related to DCC
Provide battle update briefings at each shift change (3 per day). Provide situational awareness and operational update briefings to DISA leadership
Monitor, process and utilize DoD classified and unclassified networks
Respond to official questions through RFI response tools
Review open source reporting, blogs and coordination with other cyber elements for early identification of new vulnerability and threat trends. Provide reports on new developments in briefings, presentations and other formats to DISA leadership and subordinate organizations
Participate in command exercises including real world COOP/COP that may require staff to move to alternate sites. Support also includes providing after action review feedback to DISA
Produce statistics based status updates outlining Arbor Tool migrations and its effectiveness and brief said updates at recurring intervals
Participate, advise and contribute to FLM/DDOS and Boundary Tools Working Groups
Education: Requires Bachelor’s degree or equivalent, and seven to nine years of related experience
Licenses/Certification: DOD 8570.01M IAT-II mandatory; CND Analyst or CND Incident Responder mandatory (Security+ CE - minimum to start). Certified Ethical Hacker (CEH) will be required within 4 months of start date
Desired Experience/Certifications: SMEs in the field of DoD computer network defense with an understanding of the lifecycle of the network threats, attack vectors, and network vulnerability exploitation. Global IA Certification (GIAC System’s and Network Auditor (GSNA), GIAC Certified Incident Handler (GCIH) or Certified Ethical Hacker (CEH); knowledgeable in SNORT and IDS/IPS
Candidate must have a current Top Secret clearance with SCI Eligibility

GST Assurance Analyst Resume Examples & Samples

Provide GST accounting advice to Finance and sub-system administrators
Liaison with external GST reporting and analytics provider concerning new GST accounting processes and risks to ensure that the need for analytics to identify GST accounting errors is addressed
Perform detail investigation of anomalies identified by the data analytics and liaise with internal stakeholders (finance, legal, commercial and product managers) to determine the exact nature of transactions
Prepare reports on GST accounting errors and liaise with internal audit, ERM, and the ATO on regular basis
5 years' experience in a tax compliance, accounting or audit role (internal or external audit function)
A track record of providing advice on setting up new accounting processes and remediation of accounting processes
Tax experience, particularly GST-related, will be well regarded
Strong investigative skills required to establish the facts in relation to transactions and processes
Robust but tactful approach to obtain information and explanations from finance, legal and commercial personnel

Service Assurance Analyst Resume Examples & Samples

Review ticketing system to ensure all tickets and change requests are being properly addressed Perform data analysis of incident and problem ticket data and make recommendations for performance improvement
Report on performance and identify technical, process and communication gaps
Determine process improvements and implement improvements
Collect and analyze service level agreement data
Perform internal audits
Develop corrective action plans
Perform quality review of technical documentation
Ensure process compliance
The candidate must have a bachelor’s degree and minimum of 2 years of experience working on all aspects of quality management on performance based IT contracts
Must have 1 year of experience establishing and managing quality management systems and plans on performance based IT contracts
Must be proactive with ability to work independently across internal and external teams
Quality Assurance (QA) (Technical Specialty)
Microsoft SharePoint (Computer Technology)
Experience with HP Service Manager, ServiceNow, Remedy or similiar ticketing system
Experience with data analytics by reviewing tickets to identify any systematic issues with either technology or processes

Information Security Assurance Analyst Resume Examples & Samples

10 years of experience in IT security, including C&A and/or IT security risk analysis,preferably in support of the Federal Government
Experience conducting security control assessments for Security Assessment and Authorization (SA&A) using NIST SP 800-53 Rev4 and 800-53a
Understanding of computer security architectures and technical implementation of security controls
Knowledge of Federal Government C&A practices and policies, particularly FISMA, NIST SP 800-53, 800-171
Knowledge of core security tool concepts (IDS, SIEM, Firewalls, Vulnerability Assessment tools, configurations compliance, etc.) and ability to analyze technical outputs and recommend process improvements at an enterprise level
Industry certifications relating to IT security preferred (CISSP, GIAC, CEH, TNCP, etc.)
CISSP Certification highly preferred
BS degree in a related field preferred

Senior Assurance Analyst Resume Examples & Samples

Participating in or leading briefings with the Assurance Delivery Manager to discuss specific assurance reviews
Using data analysis, observation, re-testing and interviews to assess the effectiveness of different methods for each review, and tailoring the approach to the review's requirements
Using assurance methodology to track the on-going progress of assurance reviews, with a clear audit trail in line with agreed governance
Updating the Assurance Delivery Manager on the progress of reviews and of issues which need resolution, and proposing appropriate solutions
Escalating contentious or sensitive issues to the Assurance Delivery Manager at the right time
Participating in knowledge sharing to develop your own and colleagues' business and product knowledge, and being committed to your continuing professional development
CISSP, CISA, CISM, MinstIsp, or MSc Information Security
Membership of Security Institute or Association at Member Level
Financial Crime Diploma
ITIL Service Management
BCI Certified Membership

Change Assurance Analyst Resume Examples & Samples

Supporting the delivery of Change for Barclaycard within Technology Delivery. Resource will work with colleagues at all levels to perform Change Management and provide Change guidance and support
Utilizing and developing skills in supporting the successful delivery of Change through applying appropriate controls, management and governance via the Change Process
Identifying and raising improvements to ensure an efficient and effective Change process whilst maintaining the rigor and governance required ensuring protection and stability of Service
Provide Change Management support to customers and stakeholders as required, specifically focusing on the support of the business cluster to which the role is aligned (Barclaycard)
Support the delivery of Change for the business cluster (Barclaycard)
Support Change for the business cluster within the aggregate schedule
Support the delivery of Changes for the business cluster in line with the Change Management Process and within the defined area of responsibility

Senior Quality & Compliance Assurance Analyst Resume Examples & Samples

Manage and assist in implementing and maintaining these quality systems through auditing to ensure compliance and continuous improvement
Independently provide support and training to Research, Integrated Operations, and other key personnel regarding stewardship and compliance programs, principles, and practices
Ensure Research staff fulfills these requirements and assist with issues on a timely basis if needed
Participate on critical internal compliance committees (e.g. Export Control Compliance Team) and external industry association (e.g. ETS, CropLife International) committees
Manage and coordinate external auditing firm contracts to maintain ETS, ISO, and other critical industry recognitions and certifications
Coordinate external auditing firm scheduling and review audit reports for accuracy
Assist with audit follow-up, root cause analysis, corrective action, and issue management
Prepare professional and objective internal audit reports to clients and management
Participate in projects to improve compliance processes and documentation
Education: B.S. or M.S
Experience: 2 - 4 years with B.S., 1 - 2 years with M.S
Certifications/Licenses: American Society for Quality Certified Quality Auditor, RABQSA Auditor Certification, or Internal Lead Auditor desired but not required (will train)
Physical Demands: Travel to locations globally, some may be remote
Working Conditions: Varies from lab, office, greenhouse to field. Office environment while not auditing
Knowledge, Skills & Abilities: Knowledge of Quality Management Systems, generally; specific knowledge of ISO 9000, Excellence Through Stewardship, the Biotechnology Quality Management System, and GLP preferred. Basic understanding of molecular biology, plant breeding, field trials, and biotechnology principles. Understanding of improvement methodologies such as Lean or Six Sigma. ability to prioritize multiple projects and communicate with a diverse group of researchers regarding technical information
Core Competencies: Ability to objectively assess and audit against multiple standards and programs. Capacity to write technical internal audit reports in a clear and concise manner. Able to effectively communicate and provide training to personnel in many different capacities and locations/countries
Functional Competencies: Attention to detail and able to prioritize work independently; customer service oriented and ability to work with a variety of different disciplines both within and external to the group. Experience with basic document control principles and practices. Basic data analysis capability and able to collate large amounts of information into an easy to understand format for external audiences

B-associate Information Security Assurance Analyst Resume Examples & Samples

Primary role is the validation (authentication and verification) of new and renewal customer enrollments to ensure the delivery of a trusted product. Ensures the following tasks are completed by following our policies and procedures
Determine if customer’s company is a legitimate legal business entity
Determine if customer’s company has legal right to use the internet domain name listed on the certificate signing request
Verify via third party source(s) that customer’s named contacts are employed at customer’s company and/or have the legal right to request and/or administer the digital certificate
Issue the digital certificate or ensure a team member performs this task within SLA
Provide World Class customer support
Respond to customer’s inquiries regarding the status of their digital certificate and provide the customer with possible solutions to expedite issuance of their order within our Service Level Agreements
Escalate unusual customer issues that cannot be resolved in a timely manner
Understand Pearson’s product line
Promote teamwork and a positive work environment for the department
Works with team to resolve customer issues
Seeks assistance from management to resolve policy, process and procedural issues
Achieve and maintain high levels of customer satisfaction
Actively participate in authentication projects and system implementation as needed
Process emails and file documents
Recommend procedures that maximize operational efficiency and customer satisfaction
Build relationship with our customers to ensure customer loyalty
Mentor new hires on basic office procedures and product knowledge
Ensure customer inquiries are handled according to Service Level Agreements and department goals
Assess customer issues to identify solutions and clearly recommend the appropriate course of action
Provide superior customer service and build successful long-term relationships with external clients to ensure customer loyalty
Actively utilize the Knowledge Base the resolve customer and internal inquiries
Demonstrate ability to accurately gather information and document customer issues through the Service Management toolset
Actively support achievement of team goals, objectives and compliance with contractual service level
Ability to work independently and as part of a team
Work non-standard business hours as required to connect with global resources
Ability to communicate effectively with various technical and business teams across the world
Ability to handle large sets of data collection
General understanding of security
Comprehensive Understanding of SSL / Certificates (requests, generation, use, revocation)
Comprehensive skills with various SSL / Certificate generation technologies such as Comodo
Intermediate skills with Google applications such as Google Sheets and Google Docs
Intermediate skills with Office Excel
Ability to manage a significant number of contact leads at any given time
Identify risks posed to Pearson and its customers and input into remediation activities
Effectively manage workload
Embrace a culture of continuous service improvement and service excellence
Stay up to date on security industry trends
Basic knowledge of Validation processes and procedures
Basic knowledge of PKI and SSL technology
Ability to support across one or more: Brands (Verisgin, Comodo, Thawte, GeoTrust)
Platforms / Tools (MMAVIS, AMT, OPS, VCC/E, TCC/E)
Customer-focused and can demonstrate mastery of customer service skills
Proficient in Microsoft Office Word, Excel, Outlook, and PowerPoint
Posses a positive attitude and outlook
Strong problem solving, analytical, and critical thinking skills
Responsible for 100% compliance of our validation procedures
Strict attention to detail and accuracy
Be proactive, self-directed, detailed, and organized in order to take lead of any situation
1 year of experience in a direct customer support role
Good understanding and experience with protocols like SSL/TLS, TCP/IP, UDB, OCSP, COM/DCOM/RPC, LDAP
Hands on experience with web services and associated frameworks like SOAP, REST, and WCF
Good understanding of PKI concepts and standards including but not limited to X.509, CRL, FIPS, various cryptographic algorithms and hashing types
Associate’s degree/vocational school training or equivalent job experience
Be proactive, self-directed, detailed, and organized
Ability to support across one or more brands. Customer-focused and can demonstrate mastery of customer service skills while addressing customer concerns
Ability to work individually as well as in a team environment
Possess a positive attitude and outlook
Knowledge of ITIL methodologies and technologies
Above all, must have a passion for Security

Mission Assurance Analyst Resume Examples & Samples

Attendance at meetings: teleconferences, video teleconferences, Common Methodology Working Groups, exercise planning events as required, DOT&E summits, and others as required
Development of and participation in the planning, execution, and reporting of mission assurance mission thread analyses and assessments, vulnerability assessments, and vulnerability remediation planning/Green team events
Development of methods and metrics to guide these efforts, and the scheduling and management of assessment tasks, and deliverable documents
Support writing of MA-related reports and memos: memo for record, assessment event progress reports, assessment event quick-look summaries, assessment event reports, and draft sections of the final report
Research and analysis of available MA-related assessment options and determining the best and most cost effective assessment test methods
Development of adequate assessment concepts, test methods, and analysis for MA assessments
Determination of MA-related assessment resources and schedules adequate to achieve assessment job objectives
Support assessment execution on-site
Ensure local rules of engagement as contained in the exercise Operations Order or Execution Order and the Designated Approval Authority letter are followed
Participate in the consolidation of assessment results and drafting the exercise and or assessment report
Provide Tactic Improvement Proposals (TIP) to all assessment events per DoD 8500.2 as required and provide TIPs collected during remediation events in both the quick look and final assessment reports
Support the TOL in development of the MA-related aspects of the CONOP
Support the TOL in development of the MA-related aspects of the CAMP
Assist the TOL with review of the MA-related aspects of the CRC, as required
Preparation of trip reports on all program-related meetings or conferences attended /li>

Mission Assurance Analyst Resume Examples & Samples

Associate’s degree or equivalent experience required; Bachelor’s degree in engineering or computer science preferred. May use related experience in lieu of education
Minimum of two years related work experience
Working knowledge of desktop applications including word processing, spreadsheet, and database programs
Working knowledge of current high level computer languages
The candidate must have excellent oral and written communication skills to effectively connect with members on their team, members within other Targets teams, and Targets leadership. Candidate must be able to thoroughly and consistently document various internal SED and external MDA meetings
Active SECRET security clearance required
Experience operating both Windows and Linux operating systems and have a keen interest in learning

Senior Revenue Assurance Analyst Resume Examples & Samples

Ensure complete testing for all new devices, device centric product launches and subsequent Software Updates (SU) with an auditable test script
Support Network, Device Marketing, Device Technology, and IT initiatives that impact billing by providing ad hoc analytical, operational or technical support to others
Act as team lead on device testing, application testing and projects of varying degrees of complexity and scale; validating that the on device experience matches to billing output
For device related projects, up to and including those of the most complex scope, analyze the system, process, and organizational impact of change requests, and quantify potential or actual dollar impacts, ensure key stakeholders are aware, as well as make recommendations based on this analysis
Develop, design, implement and execute device specific tests to ensure the integrity of various billing flows
Represent RA Device Assurance team as the device SME on cross functional teams
Engage internal stakeholders to refine and improve requirements for both new and existing products and services
Fiercely protect proprietary and confidential information
Improve the customer experience and advocate for our shareholders by personifying the VZW credo

Revenue Assurance Analyst Resume Examples & Samples

Bachelor’s degree in Business Administration, finance, or sales administration or equivalent work experience
2-3 years with demonstrated experience in Sales or Financial Analytics
Experience with data entry and management of sales contracts
Strong analytical, written/verbal communication, interpersonal, and relationship building skills
Ability to adapt to change quickly and multi-task
Detail oriented and data entry specialist

Business Assurance Analyst Resume Examples & Samples

Prepare for audit by reviewing policies and procedures
Conduct regular operational audits to ensure compliance to policy and procedure; recommending opportunities to strengthen the internal control structure
Provide feedback to management and help influence future process efficiencies and standardization
Create and maintain multiple operational reporting tools; providing ad hoc reports and analyses to support the business as necessary
Creates and maintains multiple operational reporting tools
Provides analytical support of actual results against budget and feasibility of proposed business strategies
May create and maintain compliance reports that identify discrepancies within the Company's billing systems
May ensure that all employee records in the HRIS databases are accurately updated in a timely fashion
May prepare reports to be used by other departments to correct billing issues

Software Assurance Analyst Resume Examples & Samples

Experience with using Fortify SCA or equivalent security
Oriented software development tools
Knowledge of application security NIST documents and special publications, including NIST SP 800
53, 800
163, or 800

Senior Technical Assurance Analyst Resume Examples & Samples

Conduct the vulnerability assessments and penetration testing activities from business engagement and scoping to execution and reporting
Assure the quality of the penetration testing services provided by vendors
Interact with a team of expert penetration testers and ensure resources are appropriately scheduled and fully utilized
Identify, analyze, exploit and recommend mitigating actions for vulnerabilities affecting information security and business-critical applications. Provide timely reports to appropriate stakeholders
Work closely with the IS core team to uncover potential vulnerabilities in key information security products and provide options to resolve or mitigate
Contribute to the development of penetration testing standards and documentation to improve proficiency and quality
Continually maintain and improve the team’s technical capabilities through individual development activities, accreditations and certifications to remain constantly prepared to challenge the ever-evolving cyber threat
Conduct attack path mapping assessments and produce specific testing and exploit plans
Experience with vulnerability analysis tools >7 years
Experience with technologies, tools and process controls to minimize risk and data exposure > 5 years
Operate comfortably at management level
Fluent in English

Senior Risk Assurance Analyst Resume Examples & Samples

Work independently and with a team on risk-based monitoring and evaluation activities, including assessment, monitoring and testing, analysis of findings and reporting, to ensure effective, sustainable risk management process exist
Demonstrate product, industry, and regulatory subject matter knowledge and ability to understand its applicability to risk management strategies
Demonstrates ability to translate that knowledge into scoping of risk evaluations, and testing design
Analyze risks and controls to identify potential weaknesses and/or control gaps
Identify and provide process improvement opportunities and future-state control advisory services
Conduct review and challenge activities and escalation, as required
Escalate promptly to appropriate management any material breaches of applicable laws, rules, policies or standards with an actual or potential compliance risk impact, and assist in determining the necessary corrective action
Education/Background
Practical knowledge of compliance and compliance processes, and applicable techniques for implementation of regulatory, compliance and legal requirements and compliance processes
Ability to work with all levels of management with a focus on customer service and relationship management
Excellent marketing, sales and presentation skills
Strong leadership skills coupled with an ability to influence others
Autonomous, self-motivated, and flexible with the ability to adapt quickly to change or shifting priorities in a fast-paced environment
Experience managing initiatives requiring strategic planning/thinking across multiple functional areas and business partners
Broad understanding of banking across all lines of business

Risk Assurance Analyst Resume Examples & Samples

Serve on a team of risk evaluation and assurance professionals, working to provide an independent Second Line of Defense approach to risk-based monitoring and evaluation by focusing on current, high impact compliance risks, developing assessments, and providing input over control effectiveness through formal reporting, as well as monitoring remediation activities
Gain and maintain a working understanding of applicable regulations and laws, industry trends, emerging issues and themes
Demonstrate product, industry, and regulatory subject matter knowledge and ability to understand its applicability to risk management strategies. Demonstrates ability to translate that knowledge into scoping of risk evaluations, and testing design
Analyze risks and controls to identify potential weaknesses and/or control gaps. Clearly document the Risk Evaluation testing performed and results or conclusions in concise management reports
Review policies and procedures and associated compliance and compliance risk programs to ensure consistency with current applicable banking and securities rules, regulations, and laws
Develop and maintain strong, positive relationships with mid to senior level management, other internal clients and peers, and Audit
Participate in development and on-going enhancement of the REA Program and related procedures

Revenue Assurance Analyst Resume Examples & Samples

RA Lead for inventory management systems
Work closely with application developers to ensure existing applications function at optimum levels
Proactively look for and implement process and system enhancements; drive automation within the applications
Provide effective communication of system and process requirements to developers and partner closely through development and implementation
Prepare and maintain records of all test equipment and mobile number inventory for Revenue Assurance
Process, investigate, report back, and complete all inventory systems “reports/audits” in a timely manner and frequency per Compliance, Manager request, and RA process documentation procedures
Support shipping equipment to end users domestically and internationally
Investigate inventory shortages and discrepancies
Protect proprietary and confidential information
Identify causes of issues and implement process improvements
Coordinate the outflow and inflow of inventory, as well as shipment, stocking, and storage activities
Ensure personnel are operating in compliance with regulations and procedures for equipment and mobile number inventory; including reporting any activity outside of guidelines
Evaluate, develop and modify Revenue Assurance Standard Operating Procedures to meet compliance requirements and obligations

Operations Assurance Analyst Resume Examples & Samples

Excellent communication skills both written and verbal
Ability to work well as part of a team and on own
Analytical skills
High level of accuracy
Strong influencing and negotiation skills
Self-motivated with a keen interest in personal development

Revenue Assurance Analyst Resume Examples & Samples

Perform daily quality assurance process of bill messages
Review and resolve bill message fallout issues
Perform daily audits of compliance messages; review, escalate, communicate and resolve any fallout issues
Perform monthly compliance reporting for executives

Senior Financial Assurance Analyst Resume Examples & Samples

Work closely with the external audit firm
SOX planning and execution
Assist with SOX planning, testing procedures, and reviewing effectiveness
Work closely with other departments as well as executives regarding internal controls, compliance, fraud prevention, and operational efficiency
CPA or CIA is highly preferred

Senior Revenue Assurance Analyst Resume Examples & Samples

Define and implement Rebate and SED reconciliation systems of Point of Sale to billing system transactions
Responsible for in-depth analysis of the Point of Sale systems process flows and partnering with HQ and Area teams to identify and prioritize control gaps that can be mitigated through current or future Revenue Assurance (RA) processes. Focus is placed on developing strategic initiatives and business processes that increase efficiencies and reduce equipment costs and lost revenue throughout the business. Partner with IT to determine which control processes can be automated, performing thorough testing of automated processes prior to implementation, and providing feedback to management and IT on design or code changes required
Gain and document a thorough understanding of current processes and flows related to the Point of Sale Systems and how transactions post to the Billing Systems
Write complex SQL queries to obtain Point of Sale & Billing System information from Oracle and Teradata databases to create audits and reporting for all levels of management. Provide support and feedback defining actions to be taken as a result of the audits
Coach and develop others in their understanding of how to identify issues, create solutions and use technical skills
Lead Enterprise teams in solution development and implementation. Present findings to SMEs from various business units and IT
Continually broaden and strengthen business, system, and technical knowledge
Participate in knowledge/best practice sharing opportunities

Systems Assurance Analyst Resume Examples & Samples

Responsible for executing applicable implementation plans
Assists in cross training enterprise change management associates responsible for other platforms
Facilitates communication between system developers system customers and other stakeholders
Maintains the integrity of various data processing procedures
Ensures the department maintains and executes standards to assure successful quality implementations
Updates the applicable tracking system status reports and various matrices
Facilitates the understanding and use of change management best practices procedures and methodologies to application development teams
Assists in the facilitation of change notification to the end user community
Implements and maintains industry standards for software configuration management
Responsible for the execution of quality process reviews and improvements in order to maintain and enhance departmental efficiencies through root cause analysis
Provides status and communication on projects to the next level of management
Provides on-call support for enterprise change management functions for all supported platforms
Complies with all appropriate policies procedures and safety rules and regulations
Performs related duties as assigned
Strong computer skills in order to operate effectively with company systems and programs; detailed knowledge of applicable computer applications used at ABC
Working knowledge of wholesale supply chain operations and industry knowledge
Working knowledge of change control standards applications and practices
Thorough understanding of data processing concepts
Demonstrated ability to work in a project team environment
Strong understanding of structured software development life cycle techniques and deliverables
Good analytical and problem solving skills
Good interpersonal skills
Strong ability to scope projects accurately
Ability to prioritize work load and consistently meet deadlines

Revenue Assurance Analyst Resume Examples & Samples

Interface with Revenue Assurance contractors to support department functions
Assist with Quality Monitoring of supported functions, including RA work, SPB, and SPA
Handle provisioning of system access for the Revenue Assurance contractors
Manage external payments associated with Special Projects Billing
Responsible for the Special Project Accounts billing process, ensuring that intercompany accounts are cared for each month
Achieve operational objectives by contributing information and recommendations to strategic plans
Develops, implement and maintain systems, procedures and policies for assigned functions
Resolve problems, identify trends and determine any necessary system improvements
Manage Bulk Billing process; escalation point of contact for issues
Maintain a thorough understanding of the billing fallout and root-cause analysis to determine the necessary actions to correct and clear the out of sync conditions
Coordinate with cross-functional team to ensure work is readily available and accessible for Center Staff

Systems Assurance Analyst Resume Examples & Samples

Works with Management and application users to help define business and operational requirements
Maintains repository of business and operational requirements for supported business systems
Executes, develops, and maintains test plans, scripts, and data for user acceptance testing and regression testing for all supported systems
Provides system/software expertise and training to supported functional business areas
Analyzes and escalates issues reported by the clients to appropriate resources
Evaluates potential system and process updates to inform management of usefulness and risk. Identifies process improvement opportunities
Troubleshoots software deficiencies, identifies, locate and document possible bugs utilizing investigative and / or analytical methods
Defines algorithms and develops custom ad-hoc or formal queries and reports to support performance metrics
Ensures compliance with corporate, department and regulatory policies and procedures
Performs other related duties as required
Bachelor's degree in Strategic Management, Management Information Systems (MIS), Business, Mathematics, Accounting, or related field and three years related experience in business project analysis and implementation or two years of progressively responsible related experience within the natural gas industry; or
A general educational knowledge acquired through a high school diploma or a General Equivalency Diploma (GED) and five years of progressively responsible related experience

Margin Assurance Analyst Senior Resume Examples & Samples

Based on expert analysis of the most complex and diverse data sets, makes actionable, strategic recommendations regarding all factors that drive customer margin. Makes strategic recommendations on processes and systems that impact margin management. Influences strategic decisions of high level business leaders
Uses significant expertise to identify and report on complex margin issues relating to price, revenue, and expense. Draws conclusions based on reporting and recommends solutions
Uses data visualization tools to create new reports, analysis, and insights into the underlying data. Uses reporting to enhance our understanding of netex and margin
Identifies and resolves recurring or overarching issues relating to data integrity, such as data mismatches between systems, revenue not assigned to cost, matching hot cuts, etc
Comfortable exploring new business issues which may contain a high degree of uncertainty, including lack of data, lack of visibility to underlying processes, etc. Ability to work with stakeholders across the business to improve understanding of complex issues

Senior Software Assurance Analyst Resume Examples & Samples

Define and execute business test strategies, using industry best practices in the design
Interpret the results of manual and automated tests at both the application program and user interface layers
Understand industry best practices and recommend where and when to apply them on both an immediate, and long-term basis
Maintain confidentiality with regard to systems software being developed or utilized
BA/BS in Computer Science, Engineering, Information Systems or a related area, or equivalent experience
At least two years (consecutive or combined) in software QA and Software Development
Experience testing applications based on the Microsoft platform using technologies such as .NET, ASP.NET, SQL Server, and Reporting and Analysis Services
Established ability to deliver products on-time that meet client expectations
Thorough understanding of the SDLC with an emphasis on those areas for which Quality Assurance is primarily responsible
Extensive skill with MS Office Products
Ability to work across the organization
Comfort in working with technical teams to close the gap between user and development needs
Good data gathering and analysis skills
Strong communication, organization, and multitasking skills

Revenue & Contracts Assurance Analyst Resume Examples & Samples

Responsible for understanding client business terms (rates, revenue and billing)
Review and approve contract request forms to ensure accuracy and completeness
Review and update contract amendments
Monitor and verify maintenance and renewal of contracts
Ensure projects are set up and managed in accordance with the financial terms of the contracts
Ensure contracts have appropriate client authorization
Ensure proper revenue recognition methodology was employed by local finance manager and in accordance with GAAP
Ensure proper revenue recognized for fixed price projects by reviewing supporting project plans (proportional performance/milestone)
Partner with local client finance to maintain and update negotiated bill rates for specific clients
Manage open projects awaiting assignment to contracts; alert client finance manager of unassigned projects and close/attach accordingly
Investigate and resolve issues (e.g. pricing, rates, billing, rev rev rec) related to project/contract setup
Compile monthly account reconciliations; investigate and resolve variances
Compile and post journal entries related to revenue
Distribute monthly revenue reports
Perform ad hoc analysis and reporting related to billing, revenue and contracts

Revenue Assurance Analyst Resume Examples & Samples

Complete all Usage and provisioning audit controls within a specific amount of time
Perform audits for SOX controls involving Voice, Text, and Data Usage
Attend cross functional meetings as the National Revenue Assurance Rating Subject Matter Expert
Work with stakeholders to drive changes for addressing process and functional gaps
Develop new business rules to identify discrepancies requiring extensive knowledge of the technical aspects of the billing system, such as Reference data tables, CPI tables, VISION DACC edits, etc. as well as the entire Verizon Wireless network infrastructure; 3G & 4G Nodes, Multiple Provisioning systems, multiple billing systems and the SurePay Platform
Develop and run queries to determine root cause and quantify both subscriber and revenue impact. This requires basic knowledge of SQL, Visual Basic, the Data Warehouse, MARS, REVO and other database tables
Assist in the development of new reconciliation systems to help improve the accuracy and efficiency of REVO’s current system

Resolution Assurance Analyst Resume Examples & Samples

Review, approve, or route invoice discrepancies requiring resolution decisions
Document and update tracking tool daily using tools decided upon by leadership
Organize work to meet the goal of on-time payment; escalate issues upon indication of unresponsive parties
Resolve invoice issues or route contract issue to appropriate department; monitor for timely completion
Work with established contacts to ensure correct pricing is paid; correct information is loaded in system; research to ensure the supplier is charging contract price
Act upon price discrepancy at confirmation (non-contract lines)
Initiate workflow for Item Master update where applicable
Evaluate and report on vendor performance or impediments; recommend and participate in process improvement kaizen activities
Process requisitions as needed
3+ years experience in purchasing/procurement, healthcare environment preferred

Senior Business Assurance Analyst Resume Examples & Samples

Increase the awareness of internal controls throughout the company
Conduct reviews to ensure compliance with policies and procedures
Effective written, verbal, and interpersonal communication skills
Ability to collaborate and use influencing skills throughout the organization to carry out job responsibilities
Ability to concurrently conduct multiple tasks
Strong computer skills including financial systems (Oracle preferred)
2-4 years of controls, audit, or financial statements experience (Big 4 public accounting preferred)
CPA/CIA preferred

Uber Security Assurance Analyst Resume Examples & Samples

Assist Security Assurance team with projects and assignments
Assist the in conversion tasks, i.e. rewriting queries and updating security policies & procedures
Conduct risk assessments and testing of security controls for meeting various regulatory requirements like PCI, SOC 2, ISO 27001, etc
Perform threat modeling and security assessments of third party SaaS vendors
BA/BS or MS degree in Computer Science, Engineering, Information Security, Management Information Systems, or equivalent practical experience
Strong oral, written communication and problem solving skills
Experience in project management techniques
Experience in basic data analysis and reporting. Proficient with Microsoft Office and Google Suite
Conceptual understanding of IT security constructs like SSL, firewall, DMZ, VPN, PKI, etc
Technical certifications in Audit or IT Security preferred like CISSP, CISA, CISM
Prior experience in IT security, operations, and/or IT audit

Kuwait Remote Info Assurance Analyst Resume Examples & Samples

Employ network scanning tools such as REM/Retina, SCCM/SMS, and WSUS etc., to detect system and network vulnerabilities/deficiencies, as part of a proactive network security policy
Anti-Virus reporting 24/7, to include review of logs, open tickets, recommended process for remediation IAVA reporting 24/7, to include review of logs, open tickets, recommended process for remediation
The work environment will be 95% indoor and 5% outdoor. The outdoor work environment may exceed temperatures 100 F. Candidate must be able to physically withstand extreme heat

Revenue Margin Assurance Analyst Resume Examples & Samples

Analyzes data to identify revenue leakage or billing anomalies
Conducts data analysis and business process assessments to identify revenue assurance opportunities
Performs risk analysis to measure the exposure versus the cost to implement new procedures
Maintains customer records to manage customer specific rating and billing requirements
Reconciles revenue and settlement accounts
Performs audit activities including reviews of exception reports and inspection of invoices
Assists in the creation of policies and procedures to perform audits, identify revenue leakage and detect fraud
Conducts fraud profiling, predictive modeling and identification of patterns and trends
Prepares and reviews detailed billing reports
Work is similar to that performed by senior-level employees in support/paraprofessional roles without degrees/certification to gain practical exposure to application of theories/principles of specialized area
Work is of limited scope, typically on smaller, less complex projects/ assignments or providing support for larger projects/ assignments that have department and area impact
Performs basic tasks and functions for professional field of work
Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly-defined problems
Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in routine research/data
Problem Complexity - Performs basic tasks and functions for professional field of work
Works in compliance with established procedures and/or protocols
Identifies and resolves readily identifiable, clearly-defined problems
Autonomy - Nature of work requires general supervision; exercises judgment; may be paired with a mentor; Work typically involves regular process checks or review of output by a coworker and/or supervisor
Knowledge - grasp of professional principles and skills
Knows and effectively uses fundamental concepts, practices, and procedures of particular area of specialization Influence/People Leadership –
May provide general guidance/direction to or train junior level support personnel

Assurance Analyst Resume Examples & Samples

Support the CyberSecurity Program for various Motorola Solutions Land Mobile Radio Systems and Product offerings for all proprietary developed products as well as integrated third-party products
Support Vulnerability technical risk impact assessment, resolution, and management with the MSI product development teams
Support of system and subsystem Federal Information Processing Standard (FIPS) and Department of Defense Instruction 8500.2/DIACAP certification cycles including collection and analysis of results
Support the efforts to ensure Operating System Platform Security for such technologies as Microsoft Windows, RedHat Linux, and VMWare ESXi within MSI
Seek, recommend, and propose solutions to avoid Vulnerability risks proactively
Develop, oversee, and drive CyberSecurity improvement features into MSI Product Engineering baselines
Participate in the Audit of the ASTRO25 Land Mobile Radio System products to DIACAP, DISA, STIG, NIST, FDCC, USGCB and CJIS compliance benchmarks
Support of design, implementation, test and maintenance of Secure Product and Service offering development assets by developing enhanced, Secure Software Development Life-Cycle processes
Analysis of System Requirements and Development of suitable Product Architecture/Design options
Drive and Oversee Technical CyberSecurity Risk Mitigation
Review and Analyze Engineering Process Performance to drive ongoing improvements to organizational Software Security effectiveness
Support of Secure design and implementation of detailed system, subsystem and software test strategies, configurations and procedures
Assist in the Maintenance and Administration the Department’s Compliance Data management tool
Excellent written and verbal communications skills
Ability to work and influence in a very matrixed organization
Strong critical thinking analytical skills and the ability to understand complex business processes
Ability to formulate and present strategic recommendations to senior management
Ability to leverage available technical resources and tools (online and otherwise)
A desire for continued learning, research, and expansion of skillsets essential to the role of a Security Professional
Ability to interface positively with co-workers at all levels. Must be a self-starter with an ability to remain on-task and complete assignments with attention to detail ability to be flexible with task assignments
Ability to leverage available technical resources and tools (online and otherwise) to research and expand the Candidate’s knowledge-base when needed
Familiarity with Windows, Linux and virtual computing environments
Experience with at least some subset of the following: Python, PHP, Perl, Windows Powershell, Linux Shell languages (bash, ksh, csh, etc), C, C++, C#, JavaScript in HTML5, JSON, Databases (e.g. SQL, MySQL/Maria, PostGRES, etc)
Interest and passion for the field of CyberSecurity
Familiarity with Agile Development Processes
Failure Mode Engineering Analysis for Design and/or Security assessment
Technical Needs Analysis
Computer Hardware and Software Architecture development knowledge
System Architecture and System Design knowledge
A working understanding of Networking protocols, Routing, Switching, & IT services
Operating System administration experience: Windows Servers and Workstation as well as Linux Server environments helpful
Virtualization technology experience: VMWare ESXi, VCenter, VirtualPC, etc

Production Assurance Analyst Resume Examples & Samples

Lead the execution of operational processes and independently develop new processes and facilitate implementation
Lead highly complex implementations of projects for new and revised operational processes
Proactively identify and communicate issues and drive implementation of potential resolutions
Prepare management reports and presentations by obtaining and analyzing highly complex statistical and technical information. Negotiate data gathering and changes with other dependent organizations as required
Lead others in identifying and developing project deliverable
Proactively and continually expand knowledge in all IT disciplines utilized by W&R
Evaluate and accurately document results and statuses
Keep management personnel updated on progress and any issues encountered
Highly skilled in verbal and written communication
Must work effectively both as an individual and in a team environment
Proficient in MS Office products
Be able to quickly learn new processes and concepts, as well as analyze processes to improve efficiency
Proven ability to solve complex technology problems
Proven ability to effectively manage concurrent projects and competing priorities in a high-pressure environment
Highly skilled at developing and presenting training material
Bachelors degree in computer related field, or equivalent work experience in a technology organization
6+ years of experience in a technology organization, with 4+ years in a technology support role
2+ years of project management experience

Third Party Risk Policy Assurance Analyst Resume Examples & Samples

Escalates key Third Party Risk exposures
Performs appropriate and timely follow up of outstanding due diligence items for all new and existing vendor relationships
Performs appropriate assessments of due diligence documentation for all new and existing vendor relationships as outlined in the respective policies and procedures
Develops strong relationships with vendor relationship managers to ensure visibility to and understanding of key vendor risk areas

Business Assurance Analyst Resume Examples & Samples

Be self-motivated with the ability to work independently with minimal supervision
Ability to recognize control weaknesses and identify risks
Analytical, critical thinking, and problem solving abilities
Strong organization and communication skills, both written and oral
Ability to set and achieve realistic project milestones
Experience with MS Office applications and other data analysis tools such as ACL, Access or other SQL-based tool(s)
Ability to analyze data sets and/or use technology to increase efficiency such as automating manual or repetitive activities
Knowledge of Sarbanes-Oxley requirements
Knowledge of retail operations preferred
Be a team player
Be customer service driven
Confidentially is a must

Analyst, Business Assurance Analyst Resume Examples & Samples

Monitor construction projects to ensure they are reconciled and financially closed in a timely manner according to policy
Ensure that proper controls exist to monitor contractor charges and contract compliance
Evaluate contractor overhead rates and administrative costs against the contract and ensure that controls are in place to mitigate financial risks
Evaluate the change order process for appropriate controls and ensure that cost overruns, financial risks and proper approvals are documented
Ensure construction as-builts are completed and projects are reconciled timely
Coordinates the preparation of reports summarizing audit results
Plans methods to be followed in the conduct of audits; recommends activities to be examined, the extent of examination, and establishes completion schedules
Develops audit programs for specific audits or operating entities

Risk Assurance Analyst, BFS Central Resume Examples & Samples

Credit Analyst and/or risk or compliance experience
Exposure to key regulatory frameworks including NCCP, AML/CTF. Prior exposure to the Mortgages industry is an advantage, as is experience within a retail banking environment
Assisting in identifying operational risks within the business environment
Demonstrated experience of successfully building and managing relationships with clients and colleagues at all levels
Experience of reviewing and developing policies and procedures

Senior Revenue Assurance Analyst Resume Examples & Samples

BS/BA in Accounting or Finance
4 years of related experience required
Intermediate knowledge of Microsoft Excel
Intermediate knowledge of Microsoft Word
Knowledge of Oracle Financials and Hyperion is a plus

Risk Assurance Analyst, Consultant Resume Examples & Samples

Possess an understanding of risk and control elements including: Information Security, Network Infrastructure, Business Continuity, System Hardening, Monitoring Processes, Physical Security, Segregation of Duties, System Development Lifecycle & Fiserv Security Policy and Standards
Develop a thorough understanding of the Company’s Data Center operations and businesses
Maintain familiarity and ongoing assessment of control activities and the respective owners of relevant (i.e. PCI, SOC, FFIEC, BCP) processes
Serve as liaison between Fiserv Enterprise Risk and Resilience (ERR), the line of business and the PCI assessment firm
Provide regular status updates on the ongoing security posture and PCI readiness of Bank Solutions
Effectively communicate orally and in writing identified control deficiencies to management
Maintain effective relationships with management and required resources
Provide periodic updates on the status of the certification process
Contribute to mapping PCI control framework to other control frameworks: ERA, ER&R Controls, and VOC
Contribute to enhancing evidence collection and the audit trail process
Travel to other locations as required for PCI facilitation and training purposes
Bachelor’s degree or a minimum of 4 years’ experience in business continuity
Experience with governance, risk, security and compliance
Strong organizational and time management skills
Attention to detail with a commitment to high-quality standards
Must be proficient in Word, Excel, Sharepoint and PowerPoint
Must be able to travel up to 20% nationally
Professional certification (e.g., CBCP, CRISC, CRISM, CISA, CISSP, PMP, etc.)
Financial and banking services experience, including working in highly regulated environments
Experience with PCI-DSS requirements
General understanding of laws, regulations (GLBA) and standards (PCI DSS, PA-DSS) governing high tech and the financial services industry
Knowledge of COBIT, ISO 27001, ITIL
A successful track record for delivering results in a timely manner
Ability to confront conflict and difficult issues in a professional, assertive, and proactive manner
Demonstrated ability to influence and work effectively within a highly matrixed organization with associates at all levels

Finance Audit & Assurance Analyst Resume Examples & Samples

Proven time management and organizational skills
Proven problem solving skills
Proven ability to work as an active participant in a team as well as independently
Experience in a unpredictable and fast pace environment
Proven ability to be detail oriented

IT Third Party Assurance Analyst Resume Examples & Samples

Due diligence and Ongoing monitoring
2-4 years of information security or compliance experience
Experience working with Security Frameworks e.g. ISO 27001, NIST 800-53, CSA CCM
Strong Project and Time Management skills
Ability to handle multiple tasks, prioritize and meet deadlines
Strong interpersonal and influencing skills
CISSP, CISA, CRISC, or other similar professional designations are a plus
Global experience a plus
IT Third Party Vendor Assurance experience a plus

Cost Assurance Analyst Resume Examples & Samples

Responsible for retrieving network bandwidth and datacenter space and power invoices from various email distribution lists, and sending it to the document automation system for processing
Monitor the data loads between the document automation system and the in-house invoice validation system and troubleshoot transmission errors with the centralized remote corporate sites
Create and maintain detailed service records of all service items charged on invoices in the invoice validation system
Verify and analyze bandwidth and datacenter invoices adhering to both accounts payable audit best practices (three-point match) and other work processes pre-defined for the department
Submit and follow up on billing disputes to our vendors, tracking the related credits/recoveries to closure
Administer the invoice validation system and be responsible for setting up new vendors, new service categories, etc
Liaise with the Accounts Payable Department in order to respond to vendor inquiries regarding payment status and terms
Use knowledge of the business to properly code invoice line items
Meet deadlines such as month end close activities as required by Accounting including the preparation of monthly accruals
BA/BS preferred, ideally in Finance, Accounting or Economics
2-3 years of experience working in the field of accounting/AP/AR
Accounts Payable experience preferred
Attention to detail, highly responsible, self-motivated, and able to work with minimal supervision
Must have strong skills in data matching and troubleshooting data error and differences
Intermediate skills in Microsoft Excel
Strong interpersonal skills and ability to work closely with cross functional business partners
Ability to multi-task, work under pressure, meet deadlines and be able to thrive in a fast-paced work environment
Ethical, fair and of high integrity

Market Assurance Analyst Resume Examples & Samples

Run daily the PCS (Positions Management system) to the exchange for US and London
Monitor Clearvision markets NYMEX/Comex/ for top day trade clearance
Enter Pit and EFP (Exchange for physical) tickets and ensure all match off by end of day as required by regulators
Perform allocations
Manage London EOD including booking close outs, Monitoring Give ups/ins, handling queries and ensuring top day trades are cleared
Manage exercise and Assignments for all exchanges including London
Perform open Interest adjustments to all relevant exchanges
Some of the regulatory reporting, trade capture and exercise and assignment function occur before the market opens, after the market closes or on the weekends. Therefore the candidate must be able to make decision without direct supervisory oversight
Ability to coordinate directly with traders and execution desks to ensure correct positions are booked and presented to clients and regulators
Ability to make decisions on trade booking, assignments and allocations in a time critical environment. Incorrect entries will subject the bank to regulatory and monetary loss
Strong understanding of process, products, exchanges and rules specific to the UK/London functions migrated to NY
BA/BS degree
Minimum of 5 years experience in Futures / Derivative Operations

Operations Service Assurance Analyst Resume Examples & Samples

Lead and manage OSA Assessments for selected applications/services to determine compliance of Operations Support agreements
Responsible to coordinate all assessment activities including; scheduling and coordination of assessment sessions, surveys, analysis and output of the final Assessment Report
Responsible for gathering all documentation and support collateral necessary to perform the assessment
Work with data owners during the survey and analysis phases to gather, parse and analyze metric data
Analyze large amounts of data from various sources and be able to provide detail and summary reports of the analysis
Engage the necessary support team, as needed, to validate support agreements, technology, processes and support roles as it related to the specified Application or Service
Manage multiple assessments simultaneously across various business domains
Comfortable communicating to senior leaders and fielding questions to explain assessment findings
Continuously monitor process for improvements through direct observation and through customer feedback via lessons learned surveys
Assist OSA lead in refining existing OSA process improvements as needed
Ability to navigate Operations Support teams and support collateral to obtain necessary information to complete the assessment
Comfortable escalating to move along stalled activities
Strong understanding of ITIL and Project Management
Preferred Tools: MS Excel (understanding of macros a plus), MS PowerPoint, MS Project, SharePoint

Service User-test Assurance Analyst Resume Examples & Samples

Collate and produce information on the progress and issues encountered by their Test Participants (on a regular and ad hoc basis)
Where required, provide analytical support to other areas of the Test Assurance team
Experience in managing, conducting or assuring testing – demonstrates a clear understanding of test artefacts, test execution, and test reporting
Strong communications skills – written & verbal – with an ability to clearly and confidently explain the overall testing approach as well as individual test requirements and how these can be demonstrated
Approachable, with strong interpersonal skills, and a desire to deliver a good service to industry test participants
Ability to manage several test participants at once and to prioritise requests for support
Experience of working with and supporting a diverse and demanding group of internal and external customers
Keenness and ability to identify and propose process improvements and find alternative solutions to issues faced by the testing team
Analytical skills and ability to think outside the box would be desirable
Recognising the varied nature and loading of the work, the individual should be comfortable working within a challenging and dynamic environment
Knowledge of the GB smart metering solution and user landscape would be advantageous
ISEB, ISTQB or equivalent certification desirable

Controls Assurance Analyst Resume Examples & Samples

Delivering the AAF Internal Controls Report
Managing the Aviva Investors Financial Reporting Control Framework (FRCF) submission to Group to support Aviva’s US listing compliance (Sarbanes Oxley). Involves delivery of the FRCF risk assessment, process and control design adequacy, operational effectiveness testing and monitoring and reporting of control deficiencies
Together with the Business Process and Controls team, implementing and maintaining a robust control framework across Aviva Investors globally. To embed risk and control ownership in the first line of defence. To improve the quality of the control environment and provide assurance over controls to senior management
Work in a team that is looking at both the ‘big picture’ view of the financial reporting control environment and developing a detailed understanding of key processes, including the impact of significant ongoing change programmes within Aviva Investors
Complete high quality design adequacy walkthroughs and controls testing (core part of the role)
Manage on-going engagement and partnering with the business to support delivery of controls testing
Controls Assurance owner of the iCare system
Timely identification of deficiencies and exceptions and input and tracking into the remediation process
Continuously enhance processes and controls
Collaboration with the Business Process and Controls team
Undertake special projects as required
Support and input to planning, risk assessments, training, board papers, writing of reports and ad-hoc analysis as needed
Qualified ACA/ACCA (or studying towards ACCA) with significant experience in a control, risk or audit environment
Degree qualified or equivalent
AAF/SOC1/SAS 70 and/or SOX
Knowledge of financial reporting standards
Experience of delivering to high quality within tight timescales
A committed team player, can do attitude, supportive to colleagues
Strong communications skills, both written and verbal
Evidence of strong self-motivation and ability to proactively resolve issues
Proactive and articulate individual, comfortable with dealing with a range of colleagues to a senior level
Influencing and negotiation skills
Demonstrable experience of leading core deliverables

Assurance Analyst Resume Examples & Samples

Extensive experience in financial services or equivalent or at least some relevant work experience
Organisational knowledge of ANZ businesses and an understanding of how an end-to-end business operates an advantage
Ability to manage complex stakeholders, build relationships, influence outcomes and become proficient with negotiation skills with senior executives in a large financial institution
Demonstrate strong problem solving and analysis skills with ability to work in a small team
Accountability for own performance and ability to demonstrate proactivity
Manage conflicting priorities and to be efficient and organised
Ability to speak up and manage stakeholder expectations
Equivalent degree or training is an advantage

Customer Security Assurance Analyst Resume Examples & Samples

With minimal guidance, provide accurate, consistent and customer-focused responses to customer security & compliance inquiries based on Citrix Security and Industry protection standards
With moderate guidance, develop effective working relationships with technical personnel across Citrix in order to maintain accurate database of security & compliance information
With minimal guidance, maintain accurate and complete records of customer security questions in order to identify, qualify, report and track customer protection issues and trends
With moderate guidance, assist in the development of a scalable, Citrix function-specific, security outreach program
With moderate guidance, assist customer-facing staff and legal personnel with moderately complex security and compliance issues
With moderate guidance, work effectively with internal communications teams to develop and distribute customer-focused security awareness materials
With minimal guidance, use sound judgment to escalate issues to management, identify trends and opportunities for improvement based on interactions with customers
With minimal guidance, manage a significant work queue while maintaining open communication with internal and external customers about deliverables and delays
Intermediate understanding of information security leading practices
Familiarity with security and compliance concerns in a cloud environment
Demonstrated experience with delving into, understanding and solving for customer needs and problems
Familiarity with security and safety related policy, standards and procedures
Basic understanding of information technology and programming best practices
Exceptional verbal and written communication skills, including the ability to effectively communicate complex technical concepts to audiences at all levels in the organization
Demonstrated ability to manage a significant work queue while maintaining open communication with internal and external customers about deliverables and delays
Bachelor's Degree in a technical discipline, or equivalent, related experience
5 years experience in a customer-facing role
Experience in an IT audit, security, or compliance role (preferred)
CISSP, CISA, CISM, CRISC, or SANS certifications (preferred)

Quality & Manufacturing Assurance Analyst Resume Examples & Samples

Data review and completion of EIDP (end item data pack)
Generate layout updates and support program tasks as needed
Complete compliance matrix for assemblies
Participate in program/unit sell-off activities
Complete monthly process assessments and/or Program and DCMA assessments
Provide engineering support on program related issues
Review Quality Inspection Instructions (QII's)
Interface with Customer/DCMA
Organize/support 3 party inspections for packaging and/or receiving of program hardware
Layout updates
Participate/facilitate Rapid Problem Solving (RPS's )
Identify process improvements
Attend program staff meetings, tier two meetings, and other program meetings as required
Perform First article inspection
Support scheduling and sell-off of hardware, data review, etc
Support Program meetings where Quality input is required. (As Needed - i.e. Tier 1/Tier2, Daily Rundown/Status, OPS Reviews, audits, customer, etc.)
Interface with other Functional Groups(i.e. Engineering, Production, Configuration Management, Production control, Material Control) as needed to support program
Support Engineering in preparing assembly, inspection and Rework instructions
Perform inspection operations as needed to support schedule and as backup to inspection team

Revenue Assurance Analyst Resume Examples & Samples

Create and process billing events including billings, rebills, and refunds
Receive and process monthly billing information received from clients
Track client remittance and ensure that all information is received
Perform reconciliations of customer populations to ensure Affinion and client systems are in line
Accountable for on-going support to ensure proper, timely processing of membership and financial transactions
Perform customer service activities to resolve issues from external and internal customers
Work across multiple lines of business including Insurance, Membership, GCE and Loyalty
Track/reconcile files sent to third-party benefit servicing vendors
Ability to communicate and interact with co-workers and staff in a positive manner using strong verbal and written communication skills
Strong system skills with an ability to absorb and quickly grasp billing and accounting systems. Knowledge of Excel, Visio and Access required
Ability to prioritize multiple tasks and ensure they are completed in a timely manner
Attention to detail, time management and organizational skills
Strong query skills with the ability to think analytically
Ability to work independently with a strong work ethic
Must be open-minded, flexible, and willing to promote change
Ability to learn and leverage multiple billing systems/technologies, including Artemis, CSAT, Helix, and Vax
Critical thinking skills to facilitate problem resolution
Ability to look across business units/processes to determine potential issue impacts and help coordinate resolution

Software Security Assurance Analyst Resume Examples & Samples

Develop, implement, and maintain a Software Security Assurance (SSA) procedure for use within the HPCMP
Work with the HPCMP development teams to ensure security is integrated into the projects
Work with developers to ensure they understand secure coding
Scan source code as necessary using static code analyzers (ie. Fortify, CodeSonar)
Perform security scans on projects to ensure there are no vulnerabilities (ie. Nessus, Retina)
Work with local security to implement new development projects securely into the existing infrastructure

Software Assurance Analyst Resume Examples & Samples

3+ years of experience with maintaining, configuring, and scripting in a Linux or UNIX OS
Ability to analyze, debug, and troubleshoot
Ability to learn complex and challenging SW architectures
BA or BS degree in CS or Software Engineering or 4 years of experience in software assurance in lieu of a degree
Experience with Red Hat Enterprise Linux
Experience with information assurance, RMF, and IAVMs
Experience with SELinux
Experience with software development in C/C++, Java, or PHP
Experience with configuration management tools, including git
Experience with network configuration, including iptables and network routing

Assurance Analyst Resume Examples & Samples

Working with Assurance Lead to produce assurance review plan, designing solutions which take account of the resources available and constraints imposed, appraising of progress on reviews underway and issues requiring resolution, bringing an approach that resolves issues and proposes solutions
Liaising with business to identify whether planned timescales for assurance reviews are viable, validate issues and cross refer to other key stakeholders (GIA, Group Risk, and external parties)
Participating/leading briefings with Assurance Lead to discuss role in relation to the specific assurance reviews, accountable to key stakeholders for delivery of assurance reviews to an agreed quality, time and cost
Using assurance methodology to ensure that the ongoing progress of assurance reviews is formally tracked and that a clear audit trail exists in line with agreed governance
Experience of managing relationships with a business
Experience in analysis and presentation of complex data and providing input to produce reports
Ability to work as part of a team coupled with ability to gather and analyse information and provide a suitable solution
Ability to prioritise own workload and to work under pressure with little supervision to tight deadlines whilst maintaining close attention to details
Ability to identify and promote best practice across RBSG

SAS Process Assurance Analyst Resume Examples & Samples

Engage with multiple SAS assessors to conduct process assurance reviews and to ensure compliance with all required assessments per the JPMC policy and procedures
Understand all aspects of the risk assessment of third party service providers
Assess completed questionnaire and supporting field work materials to ensure they are complete and meet JPMC expectations
Ability to identify control breaks and vulnerabilities with a third party
Document process assurance findings and work with the SAS assessors to resolve those findings
Identify opportunities for process improvements to deliver increasing operational efficiency in the processes
Identify opportunities for improving third party risk posture as well as JPMC's third party risk management processes, including expanded monitoring, KRI tracking, etc
Support internal education and best practices sharing with peers and colleagues, as well as third party education & awareness, as needed
3-5 years of experience in Information Technology within a large enterprise level environment
3-5 years of experience in Supplier Management, Risk Management, Technology Audit function or Information Security Risk
3-5 years of experience in a Quality Control or Quality Assurance function is a plus
Strong understanding of Supplier IT and Operational risk
Complete understanding of IT control policies
Strong written and verbal presentation skills at the senior management level across various business groups
CISSP, CISM/CISA or CRISC certification is a plus

100

SAS Process Assurance Analyst Resume Examples & Samples

5-7 years of experience in Information Technology within a large enterprise level environment
4-6 years of experience in Supplier Management, Risk Management, Technology Audit function or Information Security Risk
4-6 years of experience in a Quality Control or Quality Assurance function is a plus

101

Software Assurance Analyst Resume Examples & Samples

Reviewing work of team members as related to reviewing, verifying, and validating SDLC documentation such as Software Requirement Specifications, Software Master Test Plans, and Software Modification Orders
Examines documents prepared during the SDLC to ensure technical accuracy, readability, and completeness
Work with team members to proposes changes to satisfy documentation requirements, project objectives, and proposes updates to documentation to satisfy those requirements
Responsible for ensuring requirements traceability throughout all SDLC documentation including test cases and test results
Responsible for ensuring software requirements completely identify the functionality for the system and that all requirements have successfully been tested and have passed
Responsible for observing testing, understanding how testing is conducted, and reporting results
Must be able to and responsible for team members writing technically accurate and detailed documents
Must track release to process compliance and deliverables to schedule
Must have knowledge of IEEE standards, IEEE templates, and CMMI
Relies on extensive experience and judgment to plan and accomplish goals
Performs a variety of tasks
A wide degree of creativity and latitude is expected
Mentors junior staff members
May provide consultation on complex projects and is considered to be the top level contributor/specialist
Bachelor’s degree in Computer Science, Information Systems, or related field
At least two years in a lead role
At least eight (8) years of experience

102

Senior Software Assurance Analyst Resume Examples & Samples

Bachelor’s degree in related field or equivalent; advanced degree preferred
Minimum of 8 years of related experience
Must possess expertise in C, C++, C#, and Java development. Additional programming language experience is preferred
Must possess excellent written communication skills to enable the development of detailed software assessment reports, briefings and have excellent verbal communication skills to facilitate active participation in technical interchange meetings and briefings with program office and software development personnel
Must be able to obtain a passport
DoD clearance required

103

Info Assurance Analyst Resume Examples & Samples

Basic knowledge of common enterprise network service implementations and network architecture principles
Professional and/or academic experience with 2 to 4 years of the following
Enterprise network service implementations and network architecture principles - Knowledge in network architecture and IP addressing
Security + Certification required
Basic internal team communication, presentation and interpersonal skills
Work experience may be adjusted for highly specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by market survey data
In some cases, educational requirements may be adjusted or waived for equivalent applicable experience and education
Network architecture and IP addressing
Strong interpersonal and team communication, presentation and interpersonal skills
Experience with eMASS/XACTA
CASP/CISSP/CISM Certification
Linux+/CCNA/MCSE

104

Software Assurance Analyst Resume Examples & Samples

3+ years of experience with maintaining, configuring, and scripting in Linux or UNIX
Ability to learn complex and challenging software architectures
Experience with RedHat Enterprise Linux

105

Software Assurance Analyst Resume Examples & Samples

Responsible for reviewing, verifying, and validating SDLC documentation such as Software Requirement Specifications, Software Master Test Plans, and Software Modification Orders
Examines documents prepared during the software development process to ensure technical accuracy, readability, and completeness
Proposes changes to satisfy documentation requirements, project objectives, and proposes updates to documentation to satisfy those requirements
Responsible for ensuring software requirements completely identify the functionality for the system, are traceable throughout all SDLC documentation, and have been tested
Must be able to write technically accurate and detailed Software Test Reports and TARs
Must track release to process compliance and schedule

106

Business Assurance Analyst Resume Examples & Samples

Ensures supply chain controls are established, reviewed, and tested timely
Monitors construction projects, including as-builts, to ensure they are reconciled and financially closed in a timely manner according to policy
Confirms that proper controls and compliance to monitor contractor invoices and SOW contract are in place to mitigate financial risks, including overhead rates and administrative costs
Conducts or participates in audits of internal controls to determine if functional areas are conducting operations in accordance with established guidelines, policies, procedures, and governmental and legal requirements
Ensures accuracy and in-depth understanding of data through partnerships with peers, cross functional groups and other team members. Provides day-to-day validation and spot checks
Examines records, documents, methods, policies, costs, and other factors to determine if functional areas are conducting operations in accordance with established guidelines, policies, procedures, and governmental and legal requirements
Works with broad discretion regarding work details on assignments of a varied and difficult nature
Prepares clear and well-organized audit work papers that appropriately document the work performed. Writes clear meaningful audit comments, investigation summaries, and recommendations
Applies appropriate audit procedures to the areas reviewed to ensure that key controls are tested and all significant risks are addressed
Formulates appropriate conclusions regarding the adequacy of internal controls and procedures based on the work performed and knowledge of other operations in the Company
Makes recommendations regarding corrective action and reviews audit findings with Managers
Verifies adherence to company guidelines, policies, procedures and governmental and legal requirements
Assists higher level Auditors in a variety of audit functions
Proven ability to prepare in-depth data analysis from various sources in order to produce meaningful and actionable results
Ability to communicate issues and come up with recommendations for resolution
Advanced knowledge of Microsoft Office Suite (emphasis on Excel and Access). SQL & Tableau are a plus
Ability to build an effective cross functional partnership and leveraging others
Operational audit related experience is preferred but not a requirement

107

Performance Assurance Analyst Resume Examples & Samples

Administers the quality program; conducts local office file audits using the Compass tool
Presents audit results to local, regional and national management as requested
Assists Total Performance Manager in coordinating and implementing Sedgwick business unit (SBU) and national quality initiatives at the local and/or SBU level
Recommends training and improvement activities needed to meet established operational and technical audit requirements
Participates in colleague coaching, mentoring and group training as needed
Participates in quarterly national total performance management (TPM) review meetings with national TPM and Quality leaders
Maintains technical claims and jurisdictional expertise
Supports the organization's quality program(s)
Travels as needed
Thorough knowledge of claims management practices and procedures
Strong understanding of quality and auditing process
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Ability to meet or exceed Performance Competencies

108

Transaction Resolution Assurance Analyst Resume Examples & Samples

Research transaction delivery effectiveness and quality using existing internal as well as external platforms to prevent or ensure fast repair reaction in order to ensure transaction proper and timely delivery
Handle inbound and outbound contacts related to transactional issues affecting the commercial service partners, consumers and retail agents
Process rejects and repairs transactions on items that are either rejected or cannot be identified by the recipient including but not limited to biller, Bank, customer
Cooperate with recipients whenever necessary, to resolve posting, or transaction information correction including investigation and problem solving by acting as a liaison between MG and Customers, Agents, Billers, and internal MoneyGram departments
Ensure proper refunds to customers whose payments were rejected via existing platforms
Resolves issues with transactions that have not been delivered or properly credited
Adheres to escalation procedures for the Escalations team to include researching, verifying, disseminating and maintaining accurate information for quick and efficient utilization by the Escalations team
Assists the various departments with any fraud, compliance, training or technical issues affecting the customers
Assists the Escalations department with any escalated processing issues including call handling, solution delivering, and product training delivery
2+ years’ experience in a Customer Service Representative position
Demonstrated professional written and verbal communication skills
Demonstrated ability to make quick, yet sound decisions, and communicate negative and adverse messages professionally
Excellent PC Skills, including Internet Research, Microsoft Office Products
Ability to learn new database Working Conditions

109

Quality Software Assurance Analyst Resume Examples & Samples

Review requirements and setup test strategy to ensure tests will be traceable to requirements
Develop, document, execute, and maintain clear concise test cases, plans, scripts, and procedures
Document and report on application bugs by providing specific reproducible examples
Record and analyze all test results
Perform automated testing on assigned projects
Follow the Agile/Scrum development processes
Bachelor’s Degree in Computer Science or related field
One or more years of programming/development experience
Experience with Team Foundation Server or other Defect Tracking system

110

Customer Security Assurance Analyst Resume Examples & Samples

Process requests for changes to user access rights (new users, job changes, separations)
Coordinate, track and respond to customer requests for security and compliance information
Coordinate customer requests for audit reports and security test results
Monitor and report on progress of security & compliance related bug tickets
Assist with management of small projects
Aid with changes to basic project plans, schedules and communication plans
Execute tasks as defined in project plans to achieve milestones and goals
Assist with project and program communications plans
Assist with creating templates and completing status reports
Assist with meeting and training facilitation
Currently enrolled in information systems, business administration or equivalent experience
Problem solving, analytical, and project management skills
Proficient in MS Office suite

111

NC Cyberspace Situational Awareness & Mission Assurance Analyst Resume Examples & Samples

Mission analysis and evaluation of NC3 systems and an understanding of parameters (systems, data, and networks) and the NC3 architecture that support and enable mission accomplishment
Understanding and comprehension of command center systems that support NC3 mission areas
Experience with supporting a Joint Military organization’s NC3 roles and responsibilities
Knowledge of interface technical capabilities for support to the NC3 community
Bachelors and six (6) years or more of related experience
Masters and four (4) years or more experience
PhD and 0 years related experience
ICAF*

112

IT Control Assurance Analyst Resume Examples & Samples

The IT Control Assurance Analyst I is responsible for supporting the Manager IT Internal Controls in the execution of the SOX Assurance and SOC (1&2) program and its related activities conducted within SC. This role is envisaged to support SC’s Controls Department with regards to information technology and information systems, specifically for control-related endeavors and areas. With regards to IT Controls, the person filling this role will be responsible for supporting the Manager of IT Internal Controls through the effective administration, management, and execution of a comprehensive control-based program designed to contain controls related to SC’s IT activities and environments
Maintains a library of SOX documentation including narratives, risk matrices, test scripts and performs SOX testing
Assists with designing test plans and procedures based on risk analysis
Works with process owners to ensure SOX documentation is updated (as needed)
Under the guidance of the Manager of IT Internal Controls, works directly with IT Control and Process Owners to ensure a good understanding and knowledge of SOX process and procedures
Assists with maintaining adequate documentation of SOX testing to ensure that documentation and testing is in accordance with test programs/control objectives, is appropriately cross-referenced and adheres with sample size requirements of internal SOX methodology
Under the guidance of the Manager of IT Internal Controls, recommends improvements to controls and test programs to improve the overall control environment
Assists with ensuring that past recommendations have been implemented properly to correct deficiencies noted
Under the guidance of the Manager of IT Internal Controls, performs review and maintains documentation of the SOC Reports as it relates to outsourced services and systems relevant to SOX
Establishes and maintains relationships with SOX Process Owners

113

Information Security / Assurance Analyst Resume Examples & Samples

Cyber-security engineering, assessment, and analysis in support of large Department of Defense Programs
Support teams of cyber-security, information security, and information assurance teams in all programmatic tasks related to testing, implementation, and troubleshooting
Drive technical solutions in a high-stress, multi-tasking environment
BS degree in Information Security/Assurance or other related Information Technology field
Recent Experience with DoD/DA programs
Active SECRET clearance or ability to obtain clearance a must
Certified Information Systems Security Professional (CISSP) certification is desired and must be obtained within 6 months of hire date
Exceptional knowledge and ability to use Microsoft Office software (Word, PowerPoint, Excel, Visio, and Project)
Superior communication skills, both oral and written
Able to travel when needed up to 30% per year. Travel will include locations within the Continental United States and Overseas
Is customer-focused, self-motivated, and has the demonstrated ability to effectively work with all types of people and lead/mentor teams
Position requires on-site work at the Leidos office in Edgewood, Maryland. Telecommuting is not authorized due to the nature of the position

114

Compliance Assurance Analyst Resume Examples & Samples

Deliver high quality risk based assurance reviews which identify and address root causes of issues arising and mitigates emerging Conduct Risk
Manage review assignments to ensure that planned timescales are achieved
Work collaboratively with business areas and key stakeholders to ensure that the review scope and approach is appropriate
Prepare audit reports to the highest standards of clarity and substance ensuring that they meet the needs of all recipients
Collaborate with the business to make recommendations for improvement that will address the root causes of issues identified and balance the regulatory risk and the commercial objectives of Unum UK
Providing support to the business in overseeing and closing recommendations within the target dates agreed
Manage individual desk based monitoring assignments, providing reports and recommendations for control improvements
Monitor potential breaches of the FCA/PRA Handbook ensuring that appropriate steps are taken to rectify issues
Maintaining a comprehensive understanding of the FCA/PRA’s requirements and standards as they affect the Unum UK Group of Companies
Ensure Conduct Risk & TCF implications are considered in promoting a culture that supports company activities
Deputise for the Compliance Assurance Manager in completing weekly and monthly management reports and the collation of the quarterly board reports
Actively make recommendations for the improvement of the Compliance Assurance Process and Procedures taking into account Conduct Risks and the regulatory environment
Ensure the continued protection of Unum’s information, by following all applicable Information Security policies and procedures and by reporting suspected weaknesses in information security controls to the Information Security Officer
Understand how Conduct Risk, Treating Customers Fairly (TCF) Risk Management and Solvency II systems of Governance relate to both the role and the divisional activities and highlight any opportunities for improvement
Comply with Unum’s Code of Conduct and other Company Policies and Procedures as appropriate to the role
Makes Effective Decisions
An excellent understanding and awareness of the UK financial regulatory framework
Detailed knowledge of the insurance industry regulatory environment
Strong interpersonal, influencing and communication skills across all levels of staff and senior management
Competent knowledge of insurance and group risk protection products
Relevant Legal, Internal Audit or Compliance qualification. RO1 or ICA Diploma an advantage

115

Rohq-cto-gfds-global Production Assurance Analyst Resume Examples & Samples

Works independently with Business users, Technology counterparts and necessary support functions within Citi to ensure data quality in SPIDER, while efficiently bringing down exception numbers by collaborating with the team
Negotiates priorities and helps to resolve conflicts as soon as these arise
Ensures clear lines of communications exist among stakeholders so each individual understands the issues being addressed, benefits, actions and roles/responsibilities required to meet a common goal
Stays abreast of best in class practice, relevant internal/external changes and ensures proper governance and controls are in place
Create an environment where talent thrives
Reward results - promote meritocracy
Collaborate - be a team
Good understanding of Equity business and Capital Markets
Value Management - Applying a structured approach to defining what value means to the organization and the Business users, allowing the needs, problems or opportunities to be defined and then enabling the review of the initial objectives to ensure the optimal approach and solution
Minimum of 4 years working experience in a Financial Services institution
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience

116

Assurance Analyst Resume Examples & Samples

Ability to understand/clearly articulate challenges facing the business and develop an appropriate solution
Basic level understanding of industry risk & control tools and systems such as ORAC, Synergy & BRES
Ability to analyse, interpret and work robustly with others to identify issues and develop proposed solution
Strong Communication skills in English both verbally and in writing
Able to function constructively as a key player in an experienced mid-senior delivery team
A natural self-starter, works on own initiative on multiple concurrent tasks with minimal supervision
High level of attention to detail

117

Responsible Assurance Analyst Resume Examples & Samples

Risk and Compliance experience will be an advantage
Knowledge of Wealth Management products, including Superannuation and Life insurance and the regulatory environment in respect of insurance
Knowledge of Key Control Testing
Experience in risk management methodologies and has developed or maintained a register of key risk and controls for a business, including ensuring adequacy of control / assurance program

118

Isrm, Lead Customer Assurance Analyst Resume Examples & Samples

Drive the development of our knowledge management tool with the research and population of product related information
The Firm is running a strategic Customer Assurance initiative, the Lead will support this initiative in a variety of areas to help meet the Firms objectives
Track, verify and collect data for reporting and metrics purposes. Report on current state and to identify control gaps. Inform leadership with metrics and develop remediation plans
Populate the internal knowledge management tool with product level information in a structured approach to enable data mining by partnering with the business unit owners
Respond to Customer assurance questionnaires
Drive Customer Assurance Audits to support customer requests
Participate as a member of the Information Customer Assurance Security team
Possess' strong verbal & written communication skills and able to
Significant relevant information technology experience
Some experience with developing security standards and educational training
Knowledge of industry wide information security frameworks including ISO 27001/2, NIST

119

Senior Revenue Assurance Analyst Resume Examples & Samples

Bachelor’s Degree or higher, accounting, finance,
5+ years of SQL reporting experience
5+ years of experience in with high volume credit card billing and/or other high volume data analyses
5+ years of experience in cross functional data analysis
Strong in Microsoft Excel and Access
Experience working cross-functionally for issue resolution and process improvement
Basic understanding of accounting/revenue/internal controls
Strong attention to details, highly organized, computer literate
Ability to multi-task, prioritize, and manage one’s own workload to meet assigned deadlines
Must be proactive and a self-starter; ability to work in a fast-paced professional office environment
Works with confidential information so must be trust-worthy and discreet

120

Revenue & Margin Assurance Analyst Resume Examples & Samples

Deliver against the RMA policies, processes and controls to safeguard the organisation's financial position
Engage and influence business stakeholders to identify and interpret risks / needs, provide controls insight and drive the RMA agenda with clear accountabilities and balancing business support with challenge
Analyse data, processes and controls within the end to end control frameworks and recommend control improvements
Review and articulate process and control risks within the business
Analyse and interrogate detailed / complex high volume data and information from controls and KPIs identifying discrepancies, risks and issues. Recommend & pursue corrective processes and actions
Ensure risks from business change (i.e. pricing, product & system projects) are effectively documented and captured, to reduce issues by “designing out” failure
Undertake activities that detect, investigate, manage and monitor risks that contribute to the achievement of financial targets
Create records that support the recovery of revenues and costs with third parties
Analyse information to respond to, defend and drive regulatory reviews

121

Assurance Analyst Resume Examples & Samples

Experience of managing controls within an operational environment will be required and/or knowledge of operational controls framework
Experience in contributing to Change Management programmes and in depth knowledge and experience of implementing new processes
Experience of managing relationships and effectively engaging with stakeholders
Good communicator – ability to articulate key risks and control reporting both verbal and written
In depth knowledge of key processes and policies in operation within Collections & Recoveries
Strong decision making skills required to make risk based judgements regarding prioritisation of control related activities. This will include analysing findings from the control assurance and establishing whether testing strategies are appropriate in controlling the risks
Problem Solving/Decision Making – capable of gathering all relevant data and identifying potential improvements or remediation in a logical manner
Vision & Direction – capable of defining and driving a customer focussed improvement and controlled culture across our processes
Communication/Influence – capable of presenting written & verbal updates/well-reasoned ideas, arguments and proposals to stakeholders (including Snr Management) in a positive and confident manner, identifying and utilising the most effective communication channels to the message and audience
Drive for Results – Management of Control Framework & identified risks, issues and processes and successfully overcome obstacles to support implementation of appropriate controls
Innovation and Change – capable of continuously reviewing practises and procedures to identify methods of increasing levels of efficiency and customer service
Excellent organisational skills
The ability to draw conclusions from relevant data and take action accordingly

122

Senior Revenue Assurance Analyst Resume Examples & Samples

Establish new pricing from multiple customer sources
Conceptualize, Manage and Maintain Pricing Tables
Act as Reference Data subject matter expert: represent the interest of Reference Data and the Business
Identify and integrate data sources to drive automation, streamline tasks, add meaning and context to the reference tables
Drive new projects to improve the flexibility of our existing systems and tables, scope and compose Requirements Templates (RT’s) to that end
Prepare presentations of only relevant information and provide feedback and recommendations to ensure data serves the business need
Research and report on high priority, time sensitive issues that require a high degree of accuracy delivered in a professional manner to multiple levels of management
Engage cross-functionally and become a recognized subject matter expert
Continually broaden and strengthen database knowledge, query skills, and knowledge of the business
Technical writing oriented toward the “how and why” of a reference table object and lay out our maintenance strategy
Identify data sources, understand how to interpret the data to ensure the correct information is communicated and work with various individuals to ensure their data needs are met
Write intermediate SQL commands with a high degree of accuracy and efficiency to query large volumes of data from diverse sources

123

Senior Financial Assurance Analyst Resume Examples & Samples

Responsible for assisting in the performance and completion of SOX planning / scoping for multiple business sectors that consolidates into the parent company
Assist in the development of SOX testing plans to assess effectiveness of internal controls, accuracy of financial reporting, efficiency of operations, and compliance with accounting policies and regulations
Performance of SOX testing including adequately documenting the business process and related controls, tests and results
Supervise and review SOX work papers
Work closely with external audit firm
Provides consulting to departments and executives regarding financial reporting over internal controls, 404 compliance, fraud prevention and operational efficiency
Analyze business situations, risks and controls and recommend practical solutions
Participate in the other audits as appropriate
Interact comfortably with Executives

124

GST Assurance Analyst Resume Examples & Samples

A strong understanding of accounting systems and processes
Accounting risk management or auditing skills preferably, but not necessarily, in a tax compliance risk management setting
5 years’ experience in a tax compliance, tax accounting or audit role (internal or external function
Strong accounting knowledge of providing accounting and tax advice, preferably GST related, on setting up accounting processes and procedures

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