Associate Relations Manager Resume Samples

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A Marquardt

Audra

Marquardt

9445 Zachery Creek

Los Angeles

+1 (555) 225 5999

9445 Zachery Creek

Los Angeles

Phone

p +1 (555) 225 5999

Experience Experience

Dallas, TX

Associate Relations Manager

Dallas, TX

Yundt-Kuhic

Dallas, TX

Associate Relations Manager

Provide coaching and guidance to managers on performance management practices within their departments, including employee disciplinary issues
Leverage best practices, trends and regulatory developments to identify areas of improvement and communicate suggestions to Sr. AR Manager
Works collaboratively with leadership level associates including District Managers, Store Director, Loss Prevention, union business agents
Manage all employees on the Associate Relations team, which includes performance management and hiring
Create and oversee a company performance management program in accordance with current best practices
Develop and maintain a working knowledge of federal and local legal developments and leading industry labor relations practice
Partner with and coach line managers on performance management process and documentation

Los Angeles, CA

Associate Relations Manager Trainee

Los Angeles, CA

Treutel-Bailey

Los Angeles, CA

Associate Relations Manager Trainee

Provide input to performance appraisals for Payroll Clerks/Assistant ARMs
Assist with hiring decisions in conjunction with management for all “key” and salaried roles
Assist in the selection and training of Payroll Clerks/Assistant ARMs
Facilitate the creation of transitional work plans
Conduct listening sessions in each department once per year. Partner with AR Specialist and Store Manager to resolve issues
Participate in the creation of job offers for salaried managers hired into their stores
Conduct New Supervisor and Pharmacist orientations in partnership with Store Manager

present

New York, NY

Regional Associate Relations Manager

New York, NY

Jacobson, Hickle and Reynolds

present

New York, NY

Regional Associate Relations Manager

present

Encourage positive career growth and individual development efforts for all associates through Performance Development Program and training efforts. Affirm corporate commitment to Affirmative Action and counsels managers in how to meet diversity expectations
Reports to Division Director of Associate Relations
Investigate associate relations concerns ensuring equity, fairness, and consistency. Provide guidance and recommendations for problem resolution
Promote workplace initiatives that enhance associate engagement and retention, with specific emphasis through educational development by using Human Systems training for managers/supervisors (especially in merger situations)
Provide support in post-robbery counseling, associate safety, accident prevention and business recovery situations
Partner with other Human Systems Division managers to initiate programs or resolve associate relations problems
Conduct internal investigations resulting from associate complaints, Ethics Hotline calls, and management concerns. Report findings along with recommended solution/action

Education Education

Bachelor’s Degree in Human Resources

Adelphi University

Bachelor’s Degree in Human Resources

Skills Skills

Ability to operate with integrity and fairness; with ability to uphold USI Code of Conduct
Strong computer skills including Outlook, PowerPoint, spreadsheets and file management
Ability to establish trust and credibility with associates at all levels in the organization
Knowledge of labor, wage and hour laws, including EEOC, AA, ADA, FLSA, etc
Solid computer skills, including Microsoft Office Suite and HRIS
Ability to demonstrate discretion and business ethics
Excellent organization and interpersonal skills
Excellent negotiation and facilitation skills to speak effectively and persuasively on issues and lead focus groups
Under minimal supervision applies a broad knowledge to respond to the difficult HR/LR issues
Strong written and verbal communication skills

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Associate Relations Manager Resume Examples & Samples

Experience with international HR best practices
A Master’s degree in a business field or Human Resources is a plus
7-8+

Regional Associate Relations Manager Resume Examples & Samples

Provide professional counsel to managers and associates in matters of policy interpretation and applicability. Serve as a corporate expert in matters of Human Systems policy and procedure interpretation
Encourage positive career growth and individual development efforts for all associates through Performance Development Program and training efforts. Affirm corporate commitment to Affirmative Action and counsels managers in how to meet diversity expectations
Provide focus on legal and regulatory compliance issues, helping managers to understand the regulatory risks involved in non-compliance. This includes such issues as civil rights, wage and hour regulations, safety, confidentiality, Family and Medical Leave Act (FMLA), Equal Employment Opportunity Commission (EEOC), Americans with Disabilities Act (ADA), Harassment, Whistleblower, etc
Lead Associate Relations efforts to enhance manager/associate coaching, communication, and feedback programs to enhance buy-in to corporate strategies and to resolve misunderstandings before they grow into disagreements or significant non-performance
Provide direction in adherence to the BB&T Code of Ethics and in the interpretation of behaviors or situations which may need specific evaluation, review and proper reporting. Serve as a corporate expert in matters of Code of Ethics interpretation and guidance
Investigate associate relations concerns ensuring equity, fairness, and consistency. Provide guidance and recommendations for problem resolution
Serve as the focal point for managing the process of associate status changes (leaves, voluntary terminations, etc.). Serve as the focal point for authorizing involuntary termination decisions with managers before such actions are taken. Provide information/documentation as needed to be used in unemployment and worker's compensation hearings and appeals
Promote workplace initiatives that enhance associate engagement and retention, with specific emphasis through educational development by using Human Systems training for managers/supervisors (especially in merger situations)
Monitor associate turnover, administrative processing delays (late reviews, payroll errors, overtime, military LOA, etc.), and complaints to identify trends or situations that need training, counseling, or discipline. Take appropriate action to remedy such problems
Provide support in post-robbery counseling, associate safety, accident prevention and business recovery situations
Partner with other Human Systems Division managers to initiate programs or resolve associate relations problems
Provide appropriate guidance to managers regarding Reductions-In-Force and realignment in support of business needs while mitigating risk to the company
Conduct internal investigations resulting from associate complaints, Ethics Hotline calls, and management concerns. Report findings along with recommended solution/action
May manage a Regional Associate Relations Manager I and/or a Human Systems Regional Specialist, which includes selection, coaching, performance review, and any disciplinary action
Plan and manage annual Profit Plan
Bachelor's degree in a related field, or equivalent education and related training
Ten years experience as a human resources generalist/compliance specialist or related job experience, having dealt with a variety of employment and compliance issues
Proven leadership, management and negotiating skills
Proven ability to use listening and analytical skills to resolve complex associate relations issues
Proven capacity to assess corporate risks (legal, regulatory and reputation) and take appropriate action
Proven ability to facilitate group meetings
Proven ability to work effectively without close supervision
Demonstrated proficiency in basic computer applications such as Microsoft Office products
Ability to travel, occasionally overnight
Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) Certification
Advance degree in human resources, business, or related field

Associate Relations Administrative Services Support Manager Resume Examples & Samples

Manage the corporation's centralized immigration initiative, including the oversight of all I-9 forms and related right-to-work documentation to ensure compliance with all U. S. Department of Homeland Security requirements. Focus on accuracy and timeliness in all aspects of communication, issues resolution, and reporting. Working with internal legal counsel, designated external counsel, Corporate Diversity Manager and others as appropriate, ensure that BB&T is abreast of all required federal immigration mandates. Working with IT, stay abreast of technology changes in the FileNet system that might impact immigration records storage or retrieval
Oversee the process for referrals for career transition services for employees impacted by job eliminations throughout the corporation. Work with the designated third-party vendors to affect timely and appropriate service delivery to BB&T employees
Serve as the liaison for the department/division for Business Recovery, records management and information security
Effectively manage the cost of programs to help maximize the corporation's investment in these programs. Identify and recommend process enhancements and cost-savings strategies to help ensure the greatest efficiency and value
Five years of relevant experience
Effective PC reporting skills (Excel, Access, etc.)
Ability to travel as necessary
Three years of experience in the field of immigration administration
HR compliance-related experience
HRIS or payroll background

Manager, Hrbp Associate Relations Resume Examples & Samples

Supports multiple client groups across the Direct to Consumer business units
Promote and establish a positive employer-employee relationship and promote a high level of employee morale; drive the UA culture through all levels of the business unit
Work closely with business unit leaders to assess in-house talent and create strategy to identify and retain current talent as well as attract outside talent to the business; prepare exit strategy for non-performers
Provide coaching and counseling to business partners in all areas of Human Capital
Proactively seek knowledge of both industry and functional specialty researching best practices, legal developments, emerging trends, technological advancements and benchmark comparison’s in order to create HR practices that are best in class
Engage HR specialists to create and deploy the following
Proven knowledge of all core HR processes including performance management, leadership development, talent management, compensation, succession planning, training and organizational development
Prior experience promoting an atmosphere which inspires teammates to excel and develop
Prior experience leading talent strategy reviews, employee retention, and identification of high potential external resources
Prior experience providing confidential counseling and coaching to all levels of the organization. Exercising judgment within defined procedures and practices to determine appropriate action
Coach, mentor, and motivate team members and influence them to take positive action and accountability for their assigned work
Proven experience working well with others to maintain and build cross-functional (internal and external) relationships
Strong written and oral communication skills. Prior experience clearly expressing complex ideas and strong presentation skills
Strong organizational skills, ability to effectively disseminate information in a clear and concise manner

Regional Manager of Associate Relations Resume Examples & Samples

Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment
Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives
Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices - Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team
Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity - Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters - Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues
Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development
Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues
Advanced degree in law, employee relations, or human resources
Multi-site (50-plus locations) and experience with 10,000 associates
8 years experience
PHR or SPHR or equivalent certification
Ensures Superior Service - Analyzes the Business
Ensures Process & Operational Consistency
Demonstrates Seasoned Judgment
Labor and Employment Law Expertise
Labor Relations Expertise
Consultative Skills

Regional Associate Relations Manager Resume Examples & Samples

Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment - Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives
Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices
Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team
Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance
Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity
Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters
Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues
Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency
Ensures Superior Service
Analyzes the Business
Builds Relationships
Leverages Partnerships
Communicates Effectively
Labor Relations Expertise - Consultative Skills

Associate Relations & Compliance Manager Resume Examples & Samples

Partners with HR/Legal leaders to achieve compliance and ethics compliance objectives and to embed compliance standards into the operations and management of Global HR
Advises HR leadership on compliance risks and mitigation activities
Leads assigned projects to enhance the Global HR compliance program and to mitigate identified compliance risks. Manages compliance calendars, scheduling, committee meetings, and documenting meetings
Supervises HR compliance personnel and oversees the operations of compliance communities responsible for specific compliance risks
Designs, establishes, and monitors compliance structure and processes within Global HR operations, in alignment with enterprise risk management and corporate compliance standards. Includes overseeing assessments, inventories, prioritization schedules, enhancement plans, and self-reviews/audits
Provides and manages compliance templates, tools, and metrics to manage and report on compliance risks and enhancements
Works with ADP's Central Compliance Office and other corporate functions to facilitate implementation of compliance initiatives for Data Privacy, Money Movement, Anti-Bribery and other designated risks
Works with ADP's Vice President, Ethics to communicate the Code of Conduct and to foster a culture that supports actions in accordance with ADP's core values
Reports compliance and ethics concerns to designated corporate personnel and assist with investigations, as appropriate
Prepares periodic reports for the HR Senior Leadership Team
Has authority to raise compliance issues and concerns directly to HR leaders, HR attorneys, Central Compliance, the Ethics Department/Hotline and the other avenues as provided in the Code of Business Conduct and Ethics

Corporate HR Manager, Associate Relations Resume Examples & Samples

Manages associate relations practices necessary to maintaining a positive associate-employer relationship and promoting a high level of employee commitment while maintaining an environment free of third party representation
Provides guidance and direction an HR generalist capacity to a designated number of assigned properties in compliance with organization policies and procedures, as well as applicable laws and regulations
Manages the content, planning and delivery of associate and HR communication activities, including newsletter, HR weekly, monthly call scheduling and agenda, and others
Manages FMLA, LOA, and ADA activities and processes for the company, coordinating with hotels, associates, and HR staff
Manages the internal audit calendar for the company, maintaining a proactive record of results, pre-audit checklist completion, and related training efforts and task force assistance for hotels
Consults with business partners to align human resources strategy and programs with the organization’s strategy while supporting the company’s mission, vision and values
Assists and leads with the investigation and resolution of external and internal charges / complaints of harassment and/or discrimination; applies an understanding of key legal precedents, policies, and practices to protect the interest of the company, collaborates with the legal and corporate HR department, considering risk for the organization and involving others as appropriate
Three years’ experience as a Manger or Director of Human Resources in a hotel company
Prior experience with multi-unit/multi-property experience
Multi-brand experience (at least two of the following: Starwood, Marriott, Hyatt, Hilton, IHG)
Experience working for 3rd party operators
Ability to travel up to 25% of the time
Experience working in union and non-union environments preferred
Prior experience using UltiPro preferred
Experience processing payroll preferred
Strong interpersonal communication skills, both verbal and written
Excellent time management and problem resolution skills
Thorough knowledge of Human Resource practices and procedures
Advanced knowledge of State and Federal laws and regulations pertaining to Human Resource matters
Demonstrated ability to lead and develop HR department staff members
Demonstrated ability to serve as a knowledgeable resource to the executive management team that provides overall company leadership and direction

Associate Label Relations Manager Resume Examples & Samples

1-2 years experience with vendor management, account management or sales
Excellent data analysis and quantitative skills; proficient with MS Excel and SQL
Excellent communication and organizational skills
Experience in team-oriented work environment
MBA in Business, Economics or Digital Media

Manager, Associate Relations Resume Examples & Samples

Develop and implement new approaches to education and marketing of preventive labor strategies and information. Independently manage the creation and implementation of social media and other vehicles for communication with all employee populations to foster increased engagement and to address employees who are experiencing disengaged work environments
Collaborate with business partners to create programmatic approaches that serve to eliminate the need for third party intervention on behalf of associates within all business units. Implement strategies to insulate business units from potential associate disengagement
Directly intervene to perform work environment assessments, on-site reviews and investigations. Act as first responder when necessary to conduct a union avoidance campaign. Investigate claims as part of Solutions InSTORE process
Support the development of legally compliant HR policies and programs for the enterprise. Research labor and policy initiatives to ensure development of best in class labor approaches and HR policies. Influence cross functional management teams with regard to policy creation, change, interpretation and execution. Collaborate with cross functional teams to assure policies are designed to enhance employee engagement
Prepare written reports and presentations for senior leadership
Regular, dependable attendance & punctuality
At least 3 years HR experience, preferably with exposure to learning and development and/or labor relations practices
Knowledge of the principles and practices of human resource management with emphasis on employee/labor relations
Excellent written and verbal communication skills with extreme detail orientation
Ability to read, write and interpret instructional documents such as reports and
Must be creative enough to challenge the status quo and analytical enough to draw conclusions from data
Demonstrated ability to lead others and manage all aspects of complex projects, including implementation of HR programs, policies and procedures
Must be able to represent ideas clearly and concisely

Manager, Associate Relations Resume Examples & Samples

Job Title:* Manager, Associate Relations
Req ID:* 640926BR
Canada Walmart Division:* Human Resources
Province:* Ontario
Canadian Cities:* Mississauga
Store Location:* Argentia & Mississauga Rd. (Corporate/Home Office)
Employment Type:* Full Time

Associate College Relations Manager Resume Examples & Samples

Assist in coordinating event logistics of campus recruiting activities such as reserving dates, rooms, catering, and confirming technical logistics by working with multiple school career centers/offices
Plan, host and executive event logistics for large-scale hiring events on behalf of our programs
Collaborate with the University Relations Team and Talent Acquisition Teams to provide creative and innovative approaches to campus recruitment
Assist in the coordination of campus activities: host/attend career fairs, meetings, events, and conferences
Ensure consistent approach of corporate brand and image in all campus activities
Assist in coordinating regional activities related Fidelity’s Ambassador Program
Maintain event management system and pull reports as needed for all regional campus activities and contacts
Conduct research on behalf of the University Relations Managers on new schools, events and strategies to market and promote Fidelity as employer of choice
Actively participate in University Relations Event Management “Community of Practice”
Manage regional college collateral inventory: prepare materials for shipping, packing and receiving boxes
Draft and send all campus event/activity communications to talent acquisition, business and campus partners
Assist in updating/designing collateral, brochures, flyers, email communications to schools/students
Play an active role in the development of social media for campus recruitment purposes
Attend events as needed for support
Demonstrated interest in marketing or event management through participation in other internships, student organizations and clubs, academic studies, and volunteer work
Demonstrated passion and/or leadership in extracurricular activities (e.g. volunteer work, athletics, community organizations, campus activities)
Strong organizational, project management and presentation skills
Understanding the College demographic/marketplace
Broad knowledge of Fidelity Investments
Event planning knowledge (preferred)
Achieve goals through collaboration and team work
Ability to maintain momentum in a fast-paced business environment
Small amount of travel as required throughout college recruitment cycle
Strong Microsoft Powerpoint and Excel skills

Public Relations Senior Associate / Manager Resume Examples & Samples

Recommending and implementing initiatives that will improve the public’s perception of the client
Partnering with client and potentially other communications firms to develop and complete communications plans
Participating in solving practice management issues and providing input to defining the direction of the practice
Minimum of 7 years of previous public relations work experience
Ability to develop and deliver presentations and produce program outlines for creative brainstorms
Strong strategic-thinking skills, and the ability to handle and manage stressful situations
Strong ability to develop and successfully execute media strategy while having an opportunistic outlook

Associate Relations Manager Resume Examples & Samples

Partners with GOMs/DSMs to drive effective workforce planning including planning and forecasting talent needs.Participates in candidate sourcing, assessment and selection as appropriate
Develops effective relationships with business partners and supports their needs in a manner consistent with overall Company and functional objectives. Coaches and counsels GOMs/DSMs on tactical issues and sensitive associate relations issues.Assists in the coaching and development of local leadership
Promotes solid associate relations in a union-free work environment using Associate Relations Plans coupled with effective Total Communication Plans. Proactively identifies issues and concerns and creates/implements corrective plans of action
Understands employee population and how HR can provide value added services.Ensures the effective implementation of HR plans, projects and programs to positively impact the results of their assigned locations,
Supports HR functional excellence, both locally and across organizational boundaries.Supports the performance of the facility via training, coaching, and development
Act as liaison between Field/FSC HR leadership and the facility
Coordinates and conducts effective training programs as directed.Identifies training and development needs of associates supported
Participates as a key member on Local Business Team as assigned.Supports and promotes the Company’s Diversity initiatives at assigned facility/facilities and ensures compliance
Provides facility-level support regarding the Company’s compensation and benefits practices.Ensures internal equity and that compensation practices are market competitive
Supports facility Safety initiatives
Understands the local business and how HR can provide value added services
Maintains effective labor relations in union facilities through relationship management. Helps the GOM develop his/her leadership team to effectively manage in a union environment (proactive rather than reactive).Participates on the company’s labor contract negotiations team as appropriate. Interprets and appropriately applies language in the union contract and notes apparent discrepancies between contract terms and company policies/procedures.Communicates and implements requisite changes in union contract at impacted locations. Builds and sustains an effective working relationship with the union’s officials and the union stewards.Participates in Labor-Management meetings
Understands and demonstrates Essendant’s Core Values
Knowledge of labor, wage and hour laws, including EEOC, AA, ADA, FLSA, etc
Excellent organizational skills required; ability to multi-task and prioritize is critical for success
Ability to establish trust and credibility with associates at all levels in the organization
Solid computer skills, including Microsoft Office Suite and HRIS
Bachelor’s Degree required; advanced degree preferred
Three years of experience in a fast-paced, plant-location human resources environment required; five years of experience preferred
Certification in the Human Resources field is beneficial, i.e., PHR

Associate Relations Manager Resume Examples & Samples

Advises Division management and Division HR on discipline and policy interpretation regarding all actions affecting pay, demotions, disciplinary transfers, last and final warnings and other related actions for hourly associates
Serves as communications link with the company and the unions by coordinating and participating in grievance meetings and by responding to information requests
Conducts research and prepares required analysis, reports, and documentation for grievance meetings, information requests, general communication issues with unions and testifying at grievance hearings
Responds to employee complaints that can be resolved within company policy, procedures and union contracts
Works with management and employees to implement ADA and other legally required accommodations and facilitate interactive processes
Responds to leave of absence issues, conducts research and determines best course of action within guidelines
Coordinates investigations of grievances, EEO (sexual harassment, unlawful discrimination), wage & hour, hotline (associate relations) and evaluates Loss Prevention’s investigative report and resolves or makes recommendation to management and HR/LR Leads. Prepares position statements and agency responses
Documents associate relations activities ensuring that files are accurate and that a history exists and is kept up-to-date as well as creating and maintaining all related documentation
Prepares accrual memos regarding anticipated retroactive wage and benefit payments
Provides assistance in contract negotiation by conducting research, compiling information and documentation, taking notes and providing advice on issues to be addressed with union
Develops resolution on associate relations issues within company policy and/or union contract referring as needed to Labor Relations for grievances, lawsuits, charges, contract interpretation, employment law analysis, and discipline up to salaried exempt and office hourly, and to Human Resources in situations when policy questions are not contractual in nature, and for recommended training, performance management, comp administration, discipline for salaried exempt & office (DM & above)
Assists with union avoidance work by conducting research and preparing documentation
Refers issues to Shared Services as appropriate for handling (payroll, benefits, compensation, or HR records)
Assist legal counsel with witness coordination, and record and information research
Works with union trust administrators to coordinate contributions
Significant HR/LR related managerial experience where a comprehensive understanding of the concepts, practices, and procedures have been developed
Significant business related experience on a managerial level
Excellent organization and interpersonal skills
Excellent negotiation and facilitation skills to speak effectively and persuasively on issues and lead focus groups
Strong mediation skills
Ability to independently conduct research and prepare materials for presentations
Under minimal supervision applies a broad knowledge to respond to the difficult HR/LR issues
Strong computer skills including Outlook, PowerPoint, spreadsheets and file management
TRAVEL REQUIREMENTS: Travel varies by area

Manager, Associate Relations Resume Examples & Samples

Managing Vision and Purpose
Strong follow up and follow through skills
Strong communication skills with ability to communicate to all levels of the business
Bachelor's degree from a four-year college or university; or equivalent business experience
3+ years experience in Human Resources. Strong conflict resolution background

Associate Relations Manager Resume Examples & Samples

Conflict Management
Recruiting and Hiring
3+ years experience in Human Resources and Recruiting

Manager, Associate Relations Resume Examples & Samples

Provides HR leadership and support services to system management
Provides coaching and guidance for all leaders and associates and ensures consistency and fairness with the corrective action process
Supports organizational initiative for associate engagement by coaching management on interpretation of engagement survey results, staff communication and in establishing goals
Serves as primary contact and facilitator to all lawsuits related to employment
Effective Communication Skills

Associate Relations Manager Resume Examples & Samples

Oversee staffing needs at distribution center (DC) site (s)
Assist with the recruiting process of new associates; including the selection and hiring process
Onboard new associates and conduct orientation and appropriate training
Coordinate programs to promote retention
Ensure personnel files are maintained according to company guidelines
Strive to effectively solve problems for the mutual benefit of the company and its associates, provide education and direction for management on contract interpretation, labor relations principles and effective conflict resolution
Facilitate training on-site as directed by corporate Logistics
Maintain confidentially and exercise discretion
Participate in safety training and promote at facility
Proficient in Microsoft Office programs
Ability to travel independently (> 25%)
Oversee facility with less than 250 associates (Level – 5)
Oversee multiple facilities, associate size 250 – 500 (Level 6)
Oversee multiple facilities, associate size greater than 500 – (Level 7)
Bachelor’s degree or comparable experience
3+ years’ experience in a supervisory position
Knowledge of employment law

Associate Relations Manager Resume Examples & Samples

Advise employees and managers on associate relations issues
Regularly monitor labor and employment legislation to ensure ongoing compliance
Support the HR Director to develop and execute human capital strategies and processes that effectively meet, support and enhance business objectives
Align HR practices and activities with the business strategy, goals and objectives
Develop and utilize metrics to determine HR impact/value
Develop policies and procedures that are compliant with Federal, State and local laws
Design various recognition programs to improve associate satisfaction and involvement
Design strategies that enhance the company's abilities to meet objectives and attract and retain a skilled, diverse and effective workforce
Advise supervisors in the appropriate resolution of issues. Provide group and one-on-one coaching with managers to support leadership development and business decision-making
Provide advice and counsel to managers and supervisors regarding HR practices, policy and employment laws
Administer unemployment insurance processes, review liability information, monitor program costs and recommend policy changes to the HR Director
Design and coordinate the "People Board"
Design the succession plan process
Manage all employees on the Associate Relations team, which includes performance management and hiring
Handle college relations and oversees various sourcing and internship programs
Create and oversee a company performance management program in accordance with current best practices
Provide coaching and guidance to managers on performance management practices within their departments, including employee disciplinary issues

Associate Manager State Relations & Regulatory Compliance Resume Examples & Samples

Planning and executing the State Outreach System, including state meetings, engagement with the Federation of Tax Administrators (FTA), engagement with Trade Associations, and the management of the State Relations and Tracker (STAR) database
Supporting the execution of the State Compliance system including MSA compliance, PACT Act compliance, the timely submission and maintenance of operating company bonds and licenses, and the advanced promotion and event notification processes
Executing the Business & Regulatory Support System, including managing the minimum price infrastructure, free goods process on MST, local and state tax communications to AGDC, and leading AGDC initiatives resulting from FDA regulation
Supporting the execution of the Legislative Management System, including ongoing engagement with ALCS Government Affairs department, conducting bill reviews and supplying business positions, supporting the execution of FSF and trade activations and communicating new legislation to key stakeholders
Maintaining a working knowledge of Operating Companies’ retail and wholesale trade programs and providing input on future programs based on your knowledge of current and future state and local regulations
2+ years’ of experience, preferably in the field of sales and/or government / legislative affairs
Effective written, oral, and interpersonal skills. Ability to communicate well within many areas of the company as well as with external stakeholders such as State Government Officials, State Representatives, State Attorney General Office Representatives, lawyers
Well-developed analytical and critical thinking skills. Ability to understand and interpret business and legal concepts, and integrate them into working business plans
Strong quantitative analysis and presentation development skills
Detail oriented, advanced organization and planning skills
General understanding of local, state and federal legislative process
Ability to operate a computer and computer software
Some travel to various stakeholders & meetings, weekend travel sometimes necessary (approximately 15-20%)

Associate Relations Manager Resume Examples & Samples

Act as an associate advocate
Resolve associate issues and concerns in a timely manner
Collaborate with people managers in assigned areas to insure that HR policies are administered fairly and consistently
Participate in associate termination, meetings for attendance, lateness, and conduct
Responding to requests from unemployment, including representing the company at unemployment hearings
Act as a point of contact between counsel and HR regarding any employment related legal matters
Conduct and track investigation
3-5 years' employee relations experience in a growing corporate multi-state environment
Bachelor’s Degree or PHR certification required
Knowledge of employment laws in assigned states
Proficient in MS Office, SharePoint, and a HRIS Systems such as PeopleSoft
Demonstrates the ability to solve problems
Ability to build relationships with various levels of the organization

Associate Relations Manager Resume Examples & Samples

Responsible for evaluating and addressing concerns, issues and inquiries escalated from the MyP&O (People & Organization) call center or client group
Coach and advise People &Organization (P&O) Business Partners, line managers and associates
Make recommendations regarding policies, practices and procedures focused on improving consistency, effectiveness and capability
Deliver capability building programs for line managers, P&O Business Partners and MyP&O call center
Partner with legal counsel to represent the business in legal and governmental proceedings
Perform associate relations investigations. Prepare recommendations based on policies, practices and processes
Deliver Associate Relations capability building programs to site leaders and line managers
Provide guidance to Business Partners, Line Managers, and associates on the resolution of AR inquires and cases
Conduct timely, thorough, and effective investigations ensuring situations are resolved fairly, objectively, and in a manner that aligns with our Five Principles and the Associate Concept
Analyze and evaluate investigative findings and provide recommendations on suggested resolutions
Participate in meetings with external and governmental agencies regarding Associate Relations issues
Resolve disputes and conflicts in partnership with P&O Business Partners
Ensures proper documentation and follow up. Reference archived documentation (e.g. associate relations records, policies and practices, etc.) for more effective case management
Leverage best practices, trends and regulatory developments to identify areas of improvement and communicate suggestions to Sr. AR Manager
Develop and maintain a working knowledge of federal and local legal developments and leading industry labor relations practice
Minimum qualification: Bachelors Degree, preferably in Human Resources, Labor/Industrial Relations, Legal
Preferred qualification: Combination of education and experience preferred
Five or more years of experience working in Human Resources/Labor Relations
Strong communication, written and interpersonal skills; ability to work and communicate effectively with a wide range of individuals across all levels of the organization; Bilingual abilities are a plus
Deep knowledge in applicable employment and labor relations regulations
Ability to work independently and own discrete areas of responsibility
Ability to prioritize work, meet deadlines, and work effectively with manager while managing competing projects and/or demanding clients
30% (approx.) of the time will be spent traveling

Manager Associate Relations Resume Examples & Samples

Utilize exceptional active listening skills to issue spot and ask appropriate follow up probing questions
Assume lead investigative role for concerns of mid-level/risk complexity, as well as corrective actions and terminations
Investigate issues by assembling all relevant facts, interviewing case critical witnesses, reviewing similar cases, and using knowledge, judgment & experience to recommend a course of action to brand leadership
Handle complex and emotionally charged issues with composure by addressing the situation objectively and without bias
Consult with managers in writing and deliver feedback in a manner that motivates associates to improve, while also providing solid documentation for terminations (if needed)
Ensure Company policies and practices are followed consistently and fairly
Interpret and apply applicable labor and employment laws, regulations and standards at the federal and state level for the U.S. and applicable laws of Canada and Puerto Rico
Assist managers with diagnosing and resolving issues through proper questioning techniques and risk assessment
Understand and apply Company policy/procedure and applicable law in consultation managers on best practices that reduces the risk of the Company
Identify, prioritize, and resolve/escalate issues within established timelines; conduct investigations in partnership with HR Business Partners and Associate Relations Center of Excellence (as necessary)
Other duties, responsibilities and functions as assigned
Bachelor’s degree or equivalent HR experience
Excellent written and interpersonal communication skills
Ability to conduct investigations in a neutral manner
Demonstrated ability to use sound judgment and maintain confidentiality
Knowledge of Federal and State Employment Law
5 Years experience in Employee and Labor Relations or related field
3+ Years of related Human Resources experience or proven record of business management experience
Bilingual in French and/or Spanish

Associate Relations Manager Trainee Resume Examples & Samples

Post open positions and actively recruit to fill them with the right people
Assist with hiring decisions in conjunction with management for all “key” and salaried roles
Coach department managers to plan ahead for staffing needs, communicate to management/human resource administrators; serve as liaisons between Strategic Staffing Department and retail
Oversight of the 1st 100 day process
Partner with Store Manager in managing the Talent Growth Management Process for the development of key leadership within the store; help to identify gaps, assess talent and create Career Development Plans. Support District Talent Growth Management process
Participate in the creation of job offers for salaried managers hired into their stores
Understand and utilize company pay scales
Be the gatekeeper of all training programs in store. Ensure support and appropriate, timely training is being delivered to newly hired associates. Work with store manager to hold department leaders accountable to ensuring proper training is complete prior to associates being expected to perform their full responsibilities
Coach management as needed
Oversight of Learning Programs
Conduct New Supervisor and Pharmacist orientations in partnership with Store Manager
Partner with Store Manager on Associate Experience survey issues
Ensure the inclusion of RMTs/DMTs in AR issues where applicable
Field AR concerns, discuss with Store Management, elevate to AR Specialist when appropriate
Review written counseling sessions and terminations for fairness and consistency
Assess department climate and seek associate feedback as needed. Partner with AR Specialist, Department Manager and Store Manager to resolve issues
Conduct listening sessions in each department once per year. Partner with AR Specialist and Store Manager to resolve issues
Responsible to ensure that payroll functions are completed accurately and on time
Assist in the selection and training of Payroll Clerks/Assistant ARMs
Provide input to performance appraisals for Payroll Clerks/Assistant ARMs
Partner with store leadership to help support all changes impacting associates
Support disability and workers compensation open cases; act as liaisons between corporate partners, retail managers, and associates
Facilitate the creation of transitional work plans
Support LOA’s
Support Benefits reenrollment
Project work as needed or requested
Schedule flexibility/availability appropriate to meet the business needs
Demonstrated good judgment
Ability to achieve results through influence versus authority
Excellent interpersonal and communication skills, with the ability to “read” people
Ability to handle sensitive information with extreme confidentiality
Facilitation and conflict-resolution skills
Ability to lead and develop associates
Ability to give feedback at all levels
Ability to effectively lead change
Retail management experience preferred
Ability to move freely about a retail store, with occasional bending and lifting as a contributor to various operational functions

Associate Relations Manager Resume Examples & Samples

Advises banner management and division HR on discipline and policy interpretation regarding all actions affecting pay, demotions, transfers, warnings and other related actions for store level associates
Serves as communications link with the banner and the unions by coordinating and participating in labor/associate relations meetings and responding to information requests
Conducts research and prepares required analysis, reports, and documentation for grievance meetings, information requests and general communication issues with the unions
Works with management to respond to associate complaints that can be resolved within company policy, procedures and union contracts
Works with management and associates to implement ADA and other legally required accommodation and facilitate associate placement
Coordinates investigations of grievances, EEO complaints, wage and hour, hotline calls. Reviews Loss Prevention investigative reports and resolves or makes recommendation to management on course of action
Provides assistance in contract negotiation by conducting research, compiling information and documentation and providing advice and insight on trends to be addressed with union
Develops resolution on associate relations issues within company policy and/or union contract referring as needed to labor relations for grievances, lawsuits, charges, contract interpretation, and discipline up to hourly associates
Refers issues to shared services as appropriate for handling (payroll, benefits, compensation and/or HR records)
Under general direction, responds to and/or resolves sophisticated Associate Relations issues. Handles many matters independently
Works collaboratively with leadership level associates including District Managers, Store Director, Loss Prevention, union business agents
College degree in business or behavioral sciences or equivalent preferred
Interpersonal and business skills to develop and maintain effective business relationships within the banner and the communities we serve
Proven planning, organizing and leadership skills
Possess research, analysis, and assessment abilities
Possess management skills and the ability to motivate and work with and through others to achieve desired results
Possess basic PC skills and desktop applications
Able to identify reoccurring problems. Tracks and consistently refers to past practice
Able to resolve conflicts and problem solve

Division Total Rewards & Associate Relations Manager Resume Examples & Samples

Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Administer, educate, and ensure implementation/compliance of ALR strategies and corporate/division policies, procedures, processes and programs, including benefits/compensation plans
Partner with HR Shared Service Center to ensure maintenance of associate records
Coordinate work stoppage staffing
Utilize compensation/benefit surveys or collect advertised data for local staffing market to ensure pay is competitive
Oversee salary administration for office administrative associates
Design/administer division’s compensation planning process to ensure consistency, compliance and support of company’s strategy
Support administration of division’s annual equity awards
Administer Annual Benefit Open Enrollment process
Partner with labor manager/HR Shared Service Center to ensure correct wage progression/scales, Union Pension Health and Welfare benefit payments and other division work rules are maintained in the Enterprise Work Rules (EWR) system
Ensure compliance with federal/state labor/employment laws
Confirm Ethics Point Hotline calls are investigated and brought to closure timely
Oversee return to work process for occupational/non-occupational leaves and associates with permanent restrictions (ADA)
Manage division organizational design changes, layoffs or reduction in force
Direct grievance/complaint resolution process; represent company in labor/employment or legal matters
Maintain information for union/non-union organizations, as well as copies of all competitive contracts and information on rates of pay, benefits, and working conditions of union/non-union competition
Serve as alternate trustee for employee pension, health and welfare trust funds
Travel to stores and other locations/meetings to support ALR and Total Rewards processes and initiatives
5+ years’ Labor Relations or comparable experience; benefits or compensation administration experience
Demonstrated success building/motivating teams/individuals and achieving high standards/results
Excellent planning/organizational skills
Advanced Microsoft Office skills
Successful Store Manager/Co Manager
District HR Coordinator, PHR certification and/or local HR association membership
Operations, labor planning or labor cost management