Ambulatory Care Resume Samples

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S Bernier

Stanford

Bernier

3628 Veda Squares

Dallas

+1 (555) 777 0400

3628 Veda Squares

Dallas

Phone

p +1 (555) 777 0400

Experience Experience

Chicago, IL

Ambulatory Care Technician

Chicago, IL

Gleichner-Marquardt

Chicago, IL

Ambulatory Care Technician

Assists providers with orthopedic procedures
Provides assistance with procedures, such as
Assists in the performance of physical examination under the direction of the Registered Professional Nurse or physician
Assists with the preparation and maintenance of the medical record
Assists with lifting and positioning of patients
Participates in the continuous quality improvement activities on the unit
The Physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion

San Francisco, CA

Ambulatory Care Dept Supervisor, RN

San Francisco, CA

Torp and Sons

San Francisco, CA

Ambulatory Care Dept Supervisor, RN

In assigned area/function, supervises the operations and delivery of patient care services
Establishes and maintains effective, collaborative relationships with physicians and other departments
Collaborates with nursing and other departments to resolve patient care issues, meet access demands, provide convenient hours of operation, improve the cost structure and develop consistent policies and procedures
Supervises and maintains patient care and quality service standards to meet members' and internal clients' expectations
Acts as patient advocate resolving patient care issues
Recommends and evaluates processes to improve systems and patient care results across the continuum of care
Assists in developing and monitoring budgets and resource allocations and financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service

present

New York, NY

Ambulatory Care Center Manager

New York, NY

Hartmann-Kling

present

New York, NY

Ambulatory Care Center Manager

present

Regular rounding LeaderConnect is critical to gathering feedback, making effective decisions and developing relationships with staff that lead to an engaged workforce
MCHS Values & Service Excellence: Leaders will commit to consistently demonstrating MCHS Values & Guiding Behaviors (Create). Leaders will be responsible for his/her satisfaction survey results, identify & work with staff to celebrate achievements, & address opportunities related to creating a culture of service excellence
Oversees front-end revenue cycle functions such as scheduling appointments, obtaining and verifying authorizations, creating and/or maintaining medical records, collecting co-payments, and outstanding balances at the time of service
Provides support to rotating practice physicians and advanced practice clinicians including conducting monthly provider meetings
Works in conjunction with various departments and committees to ensure revenue maximization, including revenue enhancement, compliance, practice performance, variance analysis, charge capture, and billing/collections. Responsible for ensuring timely task resolution and for compliance with daily charge reconciliations
In conjunction with the Leader, develop and revise centers performance goals related to process improvement, patient satisfaction, revenue cycle/financial performance, etc
Responsible for bank deposits and ensures mechanisms are in place to safeguard pending deposits remaining on premise and Finance is in receipt of all documentation necessary to reconcile bank account deposits

Education Education

Bachelor’s Degree in Nursing

University of California, Los Angeles

Bachelor’s Degree in Nursing

Skills Skills

Strong written and verbal communication skills with the ability to work with patients, patient families, and physicians in a tactful and professional manner
Participates in the continuous quality improvement activities on the unit
Promptly reports to the Registered Professional Nurse all actual of potential problems regarding supplies and equipment
Chief complaint
Is open and responsive to the diverse backgrounds and experience of other people, and promotes an environment that is sensitive to cultural diversity
Stocking the various procedure rooms with appropriate supplies
Assists with the preparation and maintenance of the medical record
Observes Infection Control Guidelines including appropriate use of personnel protective equipment
Personal data
Assists with maintenance of unit policies and procedures, as well as input during review and updating

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Director of Ambulatory Care Operations Resume Examples & Samples

A minimum of five years of experience preferred (after graduation) in strategic business development and ambulatory operations in an academic medical center with progressively more responsibility and demonstrated professional experience, including responsibility for multiple large, complex and sensitive projects. Substantial experience leading and facilitating work teams for change management. Identifies patterns to enhance performance and formulates recommendations. Comprehensive understanding of process redesign and/or continuous quality improvement methodology and tools
Ability to develop project plans, monitor activity, facilitate progress to effectively complete projects within specified time frame
Ability to facilitate the planning process by leading team meetings, managing on-going revisions, insuring priorities are met, resolving issues and working collaboratively with operational managers to ensure consistency and enhance patient care by defining roles and responsibilities of key project participants
Ability to monitor and document performance of ongoing projects by balancing schedules, scope and resources and the financial profitability of these projects
Analytical and Problem-Solving
Conducts cost-benefit analysis to define qualitative and quantitative aspects of proposed changes and organize the work and structure analyses to facilitate effective, assists with writing well organized business plans for decision making purposes
Independently manages and completes multiple large projects simultaneously with minimal involvement from the Administrator
Responds to day-to-day crisis or unexpected situations in an effective manner
Communication
Demonstrates effective interpersonal communication skills to influence senior management thinking and actions in order to achieve objectives and insure a clear understanding of project goals
Facilitates meetings efficiently for project progress and issue resolution
Builds strategies in collaboration with operational management
Demonstrates good decision making skills and ability to debrief appropriately and effectively to senior management
Communicates effectively and diplomatically with a wide variety of constituents to include: patient and family, staff, faculty, alumni, business, political and community leaders and the general public is essential
Advanced skill in computer programs, Word, Excel, Powerpoint, Outlook, Access, Project required

Allscripts Sunrise Ambulatory Care Orders Analyst Resume Examples & Samples

Implementation Consultant: Hands-on implementation, integration and/or upgrade experience of Allscripts Sunrise Ambulatory Care – Orders applications
Experience with implementation, integration and/or upgrade of Allscripts Sunrise Clinical Manager (SCM) Orders application a plus
Excellent interpersonal (verbal and written) and organizational skills
Strong customer service focus to build and maintain high levels of customer satisfaction
Ability to work independently or on a project team
Ability to work effectively with non-technical and technical staff and vendors
Experience with MS office software, and Microsoft operating environments
Bachelor’s degree in Management Information Systems, Computer Science or equivalent work experience

Medical Director, Ambulatory Care Resume Examples & Samples

Responsible for oversight of Monarch HealthCare’s Utilization Management and Case Management for multiple payers and lines of business
Oversees the Clinical Informatics and initiatives
Be the final decision maker for the IPA on any denial of payment for outpatient services
Develop and implement action plans, including clinical guidelines, to ensure clinically appropriate and efficient utilization of services
Provide and/or supervise the education, guidance, assistance, and feedback to primary care physicians and specialty panels to achieve appropriate cost-effective patient care
Oversee Case Management program implementation and ongoing case management programs, interfacing with case managers and other staff for medical advice and intervention as needed
Monitor utilization trends and communicate program outcomes to IPA leadership and physicians
Promote the appropriate utilization of clinical programs to manage complex and / or catastrophic cases and promote positive health outcomes; programs may include case management, disease management, anticoagulation clinic, and palliative care
Participate in the development and implementation of initiatives designed to improve utilization management in the specific clinical areas such as avoidable ER use, and ancillary services
Participate and lead Interdisciplinary Care Team Meetings as needed
Develops a broad understanding of the various data elements available to the organization, working closely with the IT and EHR departments
Ensures that data is being used consistently throughout the clinical department to improve patient outcomes
Analyze data in order to improve UM and CM operational efficiency
Analyze patient population data in order to assist CM and other clinical programs in engaging patients who would benefit most
Interact with health plan medical directors on specific cases as needed, establishing strong working relationships with them
Other duties and responsibilities as assigned by the CMO, President and officers of Monarch HealthCare
Possess a current and unrestricted MD or DO license in California
3 or more years of clinical practice in direct patient care
3 or more years of medical management or administrative experience in a managed care setting
Possess sufficient clinical knowledge to interact with the physician members of the IPA in all major medical specialties
A proven track record of quality leadership and exceptional teamwork in order to build and foster stellar working relationships in both Clinical and Operational departments
Board certification in their chosen specialty
Demonstrated ability to lead teams and propose innovative and practical solutions
Primary Care experience in adult or family medicine
Prior experience working with clinical information technology systems

Ambulatory Care Manager Resume Examples & Samples

In collaboration with the patient's primary and specialty providers, the ACM, as a member
Designs transition of care plans with the patient. Collaborates with the patient/family,
Documents and reports all quality and patient safety events by recording and adhering to

Ambulatory Care Department Supervisor, RN Resume Examples & Samples

In assigned area/function, supervises the operations and delivery of patient care services
Establishes and maintains effective, collaborative relationships with physicians and other departments
Assists managers/assistant managers in developing and maintaining the competency of all department staff
Supervises and monitors the implementation of departmental polices and procedures which support the goals and business objectives of the department and organization

Manager, Ambulatory Care Department Resume Examples & Samples

Manages outpatient programs, services, and operations and through nurse supervisor(s) and/or assistant department nurse manager(s) is responsible for the delivery of nursing services and outpatient care which are integrated with business plans and meet or exceed cost, quality, clinical, and utilization standards and performance measures
Participates as part of management team in formulating, implementing, and evaluating business plans/strategies and new models/methods of service delivery for ambulatory care services
Ensures patient care staff provide the highest quality of care and are in compliance with the Nurse Practice Act, TJC, NCQA, federal, state, and local requirements
Manages and resolves human resource, labor relations, employee, and department safety/ risk management issues
Minimum four (4) years of supervisory experience in ambulatory care management or other related clinical area experience
Minimum two (2) years as an Assistant Manager of Ambulatory Care (i.e. JC 06020)

Director Ambulatory Care Services Resume Examples & Samples

Directs the management of ambulatory care programs, services and operations and through nurse manager(s) or assistant nurse managers is responsible for the delivery of nursing services and outpatient care which are integrated with business plans and meet or exceed cost, quality, clinical and utilization standards and performance measures
Ensures that services meet members', physicians and internal clients' needs in a changing & competitive health care market
Directs the coordination/integration of outpatient services between departments and across the continuum of care and directs the continuous improvement of all clinical practices, services and operations by design and implementation of systems, processes and methods to evaluate and improve patient care
As part of management team, participates in the development, implementation and evaluation of new models/methods of delivering primary care to members
Ensures patient care staff provide the highest quality of care and are in compliance with the Nurse Practice Act, TJC, NCQA, federal, state and local requirements
Collaborates with physicians, nursing and other health care providers in establishing, implementing and maintaining patient care, quality and service standards to meet members' and internal clients' expectations
Designs and evaluates processes to improve systems and patient care results across the multiple departments and across continuum of care
Directs the mgmt of financial plans, resources and budgets
Determines the appropriate staff-mix for multiple departments and manages human resources functions; develops processes to screen, interview, hire, train, and maintain the competency of all staff
Directs the programs for in-service education and on going staff development
Directs the development, implementation, and monitoring of departmental policies and procedures which support the organization's goals and business objectives
Collaborates with Physician Team Leaders and Department Chiefs in planning and developing the level of patient services/programs and the day-to-day operations of deptartments
Integrates outpatient services/programs with strategic business plans
Directs the management of human resources, labor relations, employee and safety/risk management functions

Ambulatory Care Dept Supervisor, RN Resume Examples & Samples

Ensures staff provide highest quality of care which complies with the Nurse Practice Act, TJC, federal/state/local requirements
Supervises use and maintenance of equipment, supplies and medications
Minimum two (2) years of clinical nursing experience in outpatient care required or other relevant clinical exp required
Minimum two (2) years of supervisory experience required

Manager, Ambulatory Care Department RN Resume Examples & Samples

Collaborates with physicians and other health care providers in establishing, implementing, maintaining, and evaluating/improving patient care and quality service standards to meet members' and internal clients' expectations
Minimum three (3) years of supervisory experience or other related clinical area experience OR minimum one (1) year as an Assistant Manager of Ambulatory Care (i.e. ADA RN, JC 06066 or Non RN, JC 06020) OR completion of Kaiser Permanente Southern California Postgraduate Fellowship in Health Care Administration and one (1) year of supervisory experience
Clinical specialization in area of practice preferred

Ambulatory Care Practice Leader Resume Examples & Samples

Contributes to the overall development of programs & srvs in order to provide for the needs of members, Mrgs, physicians & staff
Acts as consultant to the Medical Group Admin Team regarding high quality, cost-effective ambulatory practice issues & efficient Mgmt of staff in accordance w/goals & objectives-clinical, regulatory, scope of practice, workplace processes, & clinical competencies for ambulatory disciplines
Maintains & applies knowledge of scope of practice, best practices, standardized procedures, workflow processes & state & federal & regulatory agencies pertaining to ambulatory care
Develops effective & accurate communication strategies related to ambulatory care issues for: Medical Group Administrator, Asst Medical Group Admins, Dept Admins, Nurse Executive, Compliance Officer, Risk Mrg, Accreditation, Regulations & Licensing Dept, Education Dept for members, staff & physicians
Performance Improvement Dept, HR, Medical Staff Office, Ombudsman, Leadership Team (MCOT/MCAT), Finance, Medical Group physicians/Chiefs of Srv, Ancillary Staff, Allied Health Professionals, Public Affairs Dept, Organizational Effectiveness, Inpatient Depts, Continuing Care Depts,& Ancillary Depts-laboratory & radiology
Builds effective physician relationships & ability to engage physicians & staff in problem solving
Collaborates w/physicians & other health care providers in establishing, implementing, maintaining & evaluating/improving patient care & quality srv standards to meet member's & internal client's expectations
Participates in community relations activities to enhance the image & reputation of the organization
May represent the organization in activities involving leaders in business, Gov’t, labor, the community at large, health plan members & health care providers in the MSA
Leads implementation of Reg’l or local special initiatives such as but not limited to: HealthConnect deployment, processes & scope of practice issues: Care Mgmt Models; NP role in primary care; UPIN projects; SOSA; CRNA; site survey; MA medication dose verification audit; Medi-Cal/Medicare audits
Provides leadership regarding compliance w/the establishment of targets, implementation of special initiatives & compliance monitoring
Participates on assigned committees at Reg’l & Medical Center levels
Minimum five (5) years of management experience in an integrated healthcare delivery system working with a large physician group practice including responsibility for training, employee development, financial management, program development, quality/performance improvement and project management
Master's degree in one of the aforementioned fields preferred

Ambulatory Care Practice Leader RN Resume Examples & Samples

Ambulatory Care Clinical Practice Role: Contributes to the overall development of programs & services in order to provide for the needs of members, managers, physicians & staff Acts as consultant to the Medical Group Administrative Team regarding high quality, cost-effective ambulatory practice issues & efficient management of staff in accordance w/ goals & objectives - clinical, regulatory, scope of practice, workplace processes, & clinical competencies for ambulatory disciplines
Collaborates w/ physicians & other health care providers in establishing, implementing, maintaining & evaluating/improving patient care & quality service standards to meet member's & internal client's expectations
Leads implementation of Regional or local special initiatives such as but not limited to: HealthConnect deployment, processes and scope of practice issues, Care Management Models, NP role in primary care, UPIN projects, SOSA, CRNA site survey, MA medication dose verification audit, Medi-Cal/Medicare audits
Minimum five (5) years of general management experience in an integrated healthcare delivery system working with a large physician group practice including at least two (2) years of experience supervising a clinical department/operations, leading successfully through influence and collaboration and responsibility for employee training/development/assessment, applying wages and hour regulations, financial management, budget development, program development, quality improvement and project management

Ambulatory Care Dept Supervisor, RN Resume Examples & Samples

Ensures staff provide highest quality of care which complies with the Nurse Practice Act, JCAHO, federal/state/local requirements
Collaborates with nursing and other departments to resolve patient care issues, meet access demands, provide convenient hours of operation, improve the cost structure, and develop consistent policies and procedures
Assists managers/ assistant managers in developing and maintaining the competency of all department staff
Collaborates with physicians, department chief, and nursing manager in developing the appropriate level of patient services and the day-to-day operations of the department
Bachelor's degree or equivalent years of experience (usually four (4) years) in nursing or health care related field such as management
Previous clinical nursing experience in outpatient care required or other relevant clinical experience required (usually two (2) - three (3) years)
Previous supervisory experience required (usually two (2) years)
Demonstrated knowledge of Nurse Practice Act, JCAHO, and other local, state, federal regulations
Masters Preferred

Ambulatory Care Department Supervisor, RN Resume Examples & Samples

Strong Message Management, Health Connect and KP On Call experience
Demonstrated ability to train new hire/transfer in message management
Experience in quality management

Assistant Manager Ambulatory Care Dept Rn-urgent Care Resume Examples & Samples

Successful candidate will have recent Urgent Care or ED experience
Background in Pediatrics and OB
Must possess leadership and performance improvement skills

Assistant Manager Ambulatory Care Dept Rn-pediatrics Resume Examples & Samples

Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train and maintain the competency of all department staff
Managing a large multispecial department preferred
Project Management skills preferred
Conflict & Resolution, Corrective Action experience preferred
Ability to motivate and build a productive team with full accountability preferred

Assistant Manager Ambulatory Care Department Resume Examples & Samples

Pediatric Experience Preferred
Working in a large multi-disciplinary practice
Project Management Skills preferred
Creating Collaborative Partnerships
Conflict & Resolution, Corrective Action Experience preferred
Ability to motivate and build a productive team with full accountability Preferred

Ambulatory Care Practice Leader Resume Examples & Samples

Maintains & applies knowledge of scope of practice, best practices, outcomes measurement, standardized procedures, workflow processes & state & federal & regulatory agencies pertaining to ambulatory care
Develops effective & accurate communication strategies related to ambulatory care issues for: Medical Group Administrator, Assistant Medical Group Administrators, Department Administrators, Nurse Executive, Compliance Officer, Risk Manager, Accreditation, Regulations & Licensing Department, Education Department for members, staff & physicians, Performance Improvement Department, Human Resources, Medical Staff Office, Ombudsman, Leadership Team (MCOT/MCAT), Finance, Medical Group physicians/Chiefs of Service, Ancillary Staff, Allied Health Professionals, Public Affairs Department, Organizational Effectiveness, Inpatient Departments, Continuing Care Departments, & Ancillary Departments - laboratory & radiology
Builds & maintains physician relationships & engages physicians & staff in problem solving
May represent the organization in activities involving leaders in business, government, labor, the community at large, health plan members & health care providers in the MSA

Assistant Manager Ambulatory Care Dept Resume Examples & Samples

Experience in affordability innovations
Experience in building and interpreting data sets for process improvement
Experience in conflict resolution and teambuilding

Director Ambulatory Care Services Resume Examples & Samples

Ensures that services meet members', physicians', & internal clients' needs in a changing & competitive health care market
As part of mgmt team, participates in the development, implementation, & evaluation of new models/methods of delivering primary care to members
Ensures patient care staff provide the highest quality of care & are in compliance w/ the Nurse Practice Act, TJC, NCQA, federal, state & local requirements
Designs & evaluates processes to improve systems & patient care results across the multiple depts & across continuum of care
Directs the programs for in-service education & on going staff development
Directs the development, implementation, & monitoring of departmenttal policies & procedures which support the organization's goals & business objectives
Integrates outpatient services/programs w/ strategic business plans
Directs the mgmt of HR, labor relations, employee & safety/risk mgmt functions

Ambulatory Care Resume Examples & Samples

Provide direct face-to-face or telephonic pharmaceutical care services to ambulatory care patients in a clinical setting and promote appropriate, safe, and cost-effective drug therapy to improve patients’ quality of life
Perform patient medication therapy monitoring and disease state management counseling
Document pharmaceutical interventions within the electronic medical record
Assist patients and physicians with medication profiles and facilitate prior authorization as related to patient and point of care need. Maintain significant physician engagement and support within an assigned geographic area
Assist in the development and presentation of educational materials for patients and providers
Respond to phone inquiries (including but not limited to drug information, eligibility, health plan navigation) for both internal (markets, specialists, medical directors) and external (pharmacists, physicians, patients) customers. Serve as a drug information resource to the clinical team, assigned prescribers, and patients
Proactively conduct analysis of care setting drug utilization data to identify trends, develop strategies, and implement comprehensive programs to improve patient outcomes
Responsible for utilizing available data to implement health plan pharmacy initiatives, such as HEDIS/Star measures and Medication Therapy Management program (MTM)
Utilize Pharmacy Benefit Manager resources and maintain comprehensive knowledge base on all heath plan pharmacy benefits
Serve in the capacity of clinical preceptor to provide oversight of students and/or residents to execute specific outreach programs including HEDIS/Star measures, MTMP, and other initiatives
Participate in patient rounds as a member of the multidisciplinary care team where applicable
Bachelor’s degree in Pharmacy required; PharmD preferred
Licensed Pharmacist in state of Mississippi required
2 or more years of Pharmacy experience required
Proficiency with computer applications, including pharmacy claims systems
Knowledge of regulatory requirements with emphasis on Medicare

Ambulatory Care Dept-complete Care Ur-case Mgmt Resume Examples & Samples

Determines the appropriate staff-mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff
Collaborates with Physician Team Leader and Department Chief in developing the level of patient services and the day-to-day operations of the department
Experience working with Chronic Conditions and Quality measures

Clinical Supervisor of Ambulatory Care Services Resume Examples & Samples

Knowledge of principles and practices of senior management/leadership techniques
Ability to communicate effectively with staff and other disciplines and to write accurate reports
Ability to motivate staff and to maintain a calm manner in stressful and/or emergency situations
Knowledge of performance improvement as it relates to Joint Commission/CMS standards for accreditations
Knowledge of interventions appropriate for special client groups, such as mentally, physically and/or emotionally handicapped
Knowledge of parenteral and enteral therapies including chemotherapeutic agents
Knowledge of cardio-pulmonary resuscitation (CPR) and advanced life saving measures (ACLS)
Ability to gather information through observation, interviewing and examination of records & documents
Knowledge of principles and practices of supervision
Knowledge of cultural diversity that includes the ability to interact positively with individuals from various social, ethnic and religious background
Ability to allocate nursing personnel resources according to patient care needs
Ability to effectively perform the duties of an ACC nurse
Prior experience in an outpatient setting
Ability to lead staff by example and a multidisciplinary team during medical emergencies
Ability to develop programs/initiatives
Ability to resolve conflicts and provide advanced problem solving techniques
Ability to plan staffing schedules and to adjust staffing daily in accordance with nursing priorities/clinic needs
Ability to guide staff to perform skills necessary to work in Primary care clinic, Specialty clinics, Radiology Procedures and the Employee Health Office
Knowledge of patient resources
Knowledge of LSH and ACC administrative policies and procedures and types and usage of agency forms
Principles and practices of senior management
Knowledge of advanced procedures/protocols, etc. to maintain ongoing competency and current trends

Assistant Manager Ambulatory Care Department Resume Examples & Samples

GI/Pulmonary and/or Critical care/PACU experience with ACLS certification preferred
One to two years of management experience preferred
Strong leadership and management experience preferred

Assistant Manager Ambulatory Care Department Resume Examples & Samples

Must have min 2 years Management experienced
Must be Licensed RN, RNP or PA
Preferences are Spanish speaking
Surgical services experience and Orthopedic Experience

Ambulatory Care Center Business Operations Analyst Resume Examples & Samples

Analyzes data and statistics including staff productivity and physician compensation to identify trends and variances
Provide analysis and data to support the Ambulatory Network with strategic planning, growth, and development efforts
Prepares accurate financial and/or statistical reports for internal and external use by governmental agencies, financial institutions, or third-party agencies
Renders assistance to department Regional Directors and Managers in preparing and reviewing analytical data and systems
Supports clinical practices with the preparation of financial, operational, and management reports
Assisting with the development of operational strategic analysis in support of clinical operations. Reviews and prioritize requests for financial analysis or reports
Engages in revenue enhancement initiatives, maintains charge reconciliation & revenue capture processes; prepares charge reconciliation reports & ensures physician documentation complete
Participates on teams, committees, and special projects both internal and external to the organization. Supports senior management and performs other assignments
Tracks hours worked and productivity of the assigned physician group
Provide crucial insignt into business operations through analyses of practice operations, review of performance benchmarking, and assisting in business forecasting
Assist with the preparation of the annual budget related to physician compensation and benefits by preparing schedules and analyzing data for comparison and changes
Responsible for maintaining systems for physician compensation and survey reporting and performing monthly audits on key data fields to ensure accurate data and reports
Monitor physician agreements, contracts provisions, updates, and revisions. Assist in identification of areas of concerns for contracts and/or compensation requiring intervention or resolution
Responsible for identifying potential risk areas within area of responsibility and for supporting the problem resolution process
Responsible for monitoring and ensuring compliance with all regulatory requirements, organizational standards, and policies/procedures related to area of responsibility
Advanced knowledge in Excel
Healthcare enterprise accounting and financial statement preparation preferred
Understands ambulatory financials, reports, benchmarks, and tools
Strong customer service, analytical, and financial skills
Ability to collaborate with operational teams and understand the business of the service lines
Excellent communication and organization skills as well as aptitude for conflict resolution and problem-solving
Interpersonal skills necessary to establish and maintain effective working relationships with leaders across the Ambulatory Network
Knowledge of healthcare business planning, marketing, financial, and facilities management
Skill in the use of complex mathematical and statistical techniques to assess financial scenarios
Competency in design, preparation of spreadsheets, and other financial reports
Ability to utilize discretion and independent judgment to support the financial goals of the organization
Communicates information in a clear, concise, and easy to understand manner for use by internal and external groups
Ability to balance multiple tasks with changing priorities
Advanced project management skills

Supervisor Ambulatory Care Department, RN Resume Examples & Samples

Collaborates with nursing and other departments to resolve patient care issues, meet access demands, provide convenient hours of operation, improve the cost structure and develop consistent policies and procedures
Supervises and maintains patient care and quality service standards to meet members' and internal clients' expectations
Assists in developing and monitoring budgets and resource allocations and financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service
Measuring and improving internal and external customer satisfaction
Clinical specialization in area of practice (e.g., pediatrics) preferred

Ambulatory Care Department Supervisor, RN Resume Examples & Samples

Background in Geriatrics preferred
Candidate will be responsible for supervisory duties in multiple locations including Special Needs Plan and Palliative Care in addition to Geriatrics which is the primary location
Candidate will supervisor employees of different disciplines, including MA, LVN, RN, Social Workers
Knowledge of Kaiser Permanente Access and Service standards

Ambulatory Care Dept Supervisor, RN Resume Examples & Samples

Candidates well aligned for this role will have experience with acute, co-morbid, substance abuse, palliative, or trauma patients, and will be comfortable efficiently working to the maximum of their scope
Experience managing complexity due to both medical and psychosocial issues is strongly preferred
The ideal candidate has very strong, demonstrated communication skills and is highly motivated to be part of a flexible, interdisciplinary, patient-centric team, working with departments across the continuum to coordinate care for high utilizers of the system
Strong clinical and social competency, program development, and collaboration skills are highly valued for this role
Experience working in more than one setting - ambulatory, emergency, inpatient, and continuing care - is a plus
Bilingual in Spanish strongly preferred

RN Spec-wmh Ambulatory Care Resume Examples & Samples

Associates Degree in Nursing, BSN, preferred
Current licensure by the Wisconsin State Board of Nursing
1 year of patient care experience required

Assistant Manager Ambulatory Care Dept RN Resume Examples & Samples

Master's degree in Nursing, Public Health, Health Administration or other related field
Experience working in Pediatric and/or Peds sub-specialty Ambulatory clinic
Proficient in Microsoft Office products (ie. Excel, Visio, Powerpoint, etc)
Knowledgeable about how to use performance improvement tools to drive outcomes

Ambulatory Care Administrative Specialist Intermediate Resume Examples & Samples

Tracks quality assurance metrics and appropriately identifies and follows up on action items with relevant stakeholders to monitor electronic consult/referral program between internal primary care and specialty department faculty members. Acts in an advisory capacity to identify trends, perform gap analyses, develop strategies to promote process improvements and educate participating faculty accordingly. (30%)
Bachelor’s Degree in business or an equivalent combination of education and experience is necessary
Knowledge of University policies and procedures

Ambulatory Care Clerk Resume Examples & Samples

Greets and directs visitors to appropriate locations while maintaining patient confidentiality
Interviews patient or representative to obtain required demographic and insurance coverage data. Instructs patient/guardian of documentation required for visit
Secures patient/guardian signatures on required forms as per department policies and procedures. Ensures all information is complete and accurate
Enters information obtained into department computer system. Acknowledges patient visit in computer to close out encounter
Verifies insurance coverage by telephone and/or electronically
Adheres to National Patient Safety Goals by identifying every patient by full name and date of birth
Makes patient appointments in accordance with criteria established by individual providers. Requests related patient test results from appropriate locations, as requested. Contacts patients to cancel and reschedule appointments, as required
Performs appointment follow-up and reschedules patients, as required. Documents activity in on patient’s medical record
Creates or obtains medical records for scheduled patient appointments. Prepares medical records by reviewing for demographic sheets, consents, test results, consult reports and inserting progress notes, etc. Identifies missing information and notifies attending physician if unable to obtain
Screens and transfers telephone calls, answers questions, records and relays messages appropriately
Validates visitor parking and issues Metro cards, as required
Gathers patient medical records for peer review or other quality control projects, as required. Obtains patient medical records from storage location medical records, as required
Reports complaints, hazardous conditions and equipment malfunction to appropriate personnel in accordance with policies and procedures
Compiles and calculates various statistics and quality control information, as required
Performs related clerical duties such as filing, photocopying, etc
Must pass Site training program within the normal probationary period
Minimum of six (6) months prior related clerical experience, required
Working knowledge of computer applications, required
Ability to communicate effectively in English (verbally and in writing)

Ambulatory Care Manager Resume Examples & Samples

Facilitates the coordination and integration of interdepartmental and intra-departmental care and/or services. Participates in interdepartmental or multi-disciplinary groups to ensure that department’s services are effectively integrated into organization’s system for delivering patient care
Provides daily leadership through the following: encourages individual performance at the maximum capability and licensure; is visible and responsive to the needs of employees, physicians, patients and customers; is entrepreneurial and creative in approach to achievement of goals; promotes teamwork and models behavior
Develops and maintains effective relationships and promotes positive communications with patients, co-workers, physicians and other internal departments. Maintains confidentiality and privileged communication
Plans, organizes, and implements updates in programs, technology, and/or policies and procedures to incorporate changes in the marketplace, regulatory requirements, SFH needs, or patient needs
Works with marketing department to develop marketing plans designed to increase referral base and expand market share for rehabilitation medicine and ambulatory areas. Identify opportunities for strategic growth and pursue meetings with physicians or other referral resources to explain and promote program and services. May participate in community awareness activities to promote programs and services

Assistant Manager, Ambulatory Care Resume Examples & Samples

Implements and monitors departmental policies and procedures which support the organization's goals and business objectives and ensures they are met
Collaborates with physicians, department chief and nursing manager in developing the appropriate level of patient services and the day-to-day operations of the department
Nephrology experience preferred

Ambulatory Care Manager Resume Examples & Samples

Effectively utilizes risk stratified data to identify targeted population
Assesses the health, education and psychosocial needs of the targeted benificiaries and designs an individualized plan of care
Fosters a team approach by working effectively with the beneficiary, family members, health care team to ensure coordination of services
Implements clinical interventions based on risk stratification and evidence based clinical guidelines; collaborates with the health team, to enhance evidence based guideline adherence and promote best practice(s) by initiating and adjusting plan a care as directed by the provider and providing appropriate follow up and monitoring as needed
Coordinates referrals and community services
Identifies gaps in care and appropriately intervenes
Accurately documents all interactions in a timely manner
Effectively incorporates written, verbal and listening skills into practice. Utilizes motivational interviewing techniques and teach back methodology
Continuously evaluates utilization (IP, ED) and quality metrics for assigned population to monitor effectiveness
Maintains up to date knowledge regarding effective engagement strategies, care management approaches and behavior change strategies into clinical practice
Works collaboratively with inpatient and SNF care managment teams to foster effective transitions of care
IWorks closely with Care management team members and payer partners to develop disease management and population health initiatives to meet the goals of the orgnaization and payer partners
Demonstrate professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues and other deportments and entities throughout the continuum of care to promote continuity of care and high level services to the patient population

Assistant Manager Ambulatory Care Department RN Resume Examples & Samples

Using Excel and Outlook to package and distribute reports to other managers and leadership
Ability to communicate to leadership regarding compliance related goals
Excellent service to other departments while assisting with quality/compliance items
Assist with “pulling”, reviewing, and presenting charts to auditors
Coordinate communicable-disease exposure follow up across multiple departments

Res, PGY Ambulatory Care Resume Examples & Samples

Monitors prescribing practices in medical offices to identify, develop, implement and evaluate effective techniques to favorably influence prescribing (e.g. target drug programs, formulary projects)
Patient Care Activities: Confers with medical personnel concerning care and treatment of patients regarding diagnosis and drug therapy selection; interviews patients to obtain information regarding drug use, drug allergies and dosing regimens; monitors drug therapy of patients for medications prescribed and/or laboratory tests ordered to detect adverse drug reactions and to obtain optimum therapeutic outcomes
Assists in coordinating and implementing drug education and promotional programs to accomplish Regional objectives (e.g. formulary adherence)
Provides pharmacy related inservices to physicians and staff as necessary
Assists with development, monitoring and reporting of drug usage evaluation (DUE) criteria as directed
Assists with surveillance and reporting of adverse drug reactions as directed
Provides drug information to physicians, pharmacists and others as needed
Assists with monitoring clinical pharmacy activities, pharmacy quality initiatives and provision of educational services for pharmacy staff development
Contribute to the development of a new ambulatory pharmacy service or to the enhancement of an existing service
Performs pharmacokinetic consultations upon request
Demonstrate leadership and practice management skills
Precepts fourth year pharmacy students or interns
Completes publishable research project
Performs other related duties and regional responsibilities as assigned
The resident's' primary professional commitment must be to the residency program
Residents must be committed to completing the educational goals and objectives established by the program
Experience with computer word processing and spreadsheets required
Some experience databases and other computer software preferred
Graduate of an Accreditation Council for Pharmacy Education (ACPE)-accredited Doctor of Pharmacy degree program

Pact LPN Wakeman Outpatient Ambulatory Care Clinic Resume Examples & Samples

Clinical experience in the past year
Outpatient experience preferred
Demonstrated knowledge and ability to provide a full range of practical nursing care to patients with a variety of physical and/or behavioral problems. Works with the RN and/or MD/DO to appropriately orient/train less experienced LPNs/LVNs and/or Nursing Assistants (NAs)/Health Technicians (HTs) in relation to acceptable standards of practice in promoting optimal patient care delivery. Provides effective education to patients and/or family members in relation to common disease processes, medication, and /or prescribed treatment regimes
Demonstrated ability to serve as a responsible member of the nursing team and interact in an appropriate manner with patients, family members, professional and other supportive personnel involved in the delivery of patient care, incorporating acceptable, established customer service standards into practice
Knowledge and skill sufficient to prepare, administer, and appropriately document actions taken specific to commonly prescribed oral, topical, subcutaneous, intramuscular, and/or intravenous medications as permitted by approved local facility policies and procedures. Observation and documentation will include patient’s response to medication administered and the reporting of any noted change in patient’s condition to RN or MD/DO
Recognizes and appropriately responds to breakage/malfunction or loss of equipment, safety hazards, and supply deficiencies, promptly reporting to appropriate personnel for corrective action
Completed work is under the general supervision of an RN or MD/DO. Individuals at this grade level are expected to have a broad working knowledge of practical nursing procedures. However, completion of more complex practices or procedures may be subject to closer higher-level review
Technically proficient in initiating, performing and completing assigned duties in providing care to variable patient populations
Prepares and administers prescribed medications (oral, topical, subcutaneous, intramuscular and/or intravenous) and performs treatments according to established policies/procedures. Observes for physical and/or emotional changes in patient’s condition from prescribed medications/treatments, promptly and accurately documenting noted changes, and reporting any deviations from normal to RN or MD/DO
Establishes constructive relationships with individual patients and their families to elicit feelings and attitudes, and to promote positive relationships, communication and socialization skills. Fosters an environment of respect for individual patient and family rights to privacy and dignity in all aspects of care delivery. Effectively incorporates knowledge and understanding of established customer service standards in all interactions with patients, family members, and/or other internal/external customers

Manager Ambulatory Care Dept RN Resume Examples & Samples

Bachelors Degree Required, Master's degree preferred
Experienced clinical leader in high volume, complex Cath Lab/EP environment
Able to demonstrate strong partnership with physicians, staff, Labor and senior leaders
Experience with NCDR reporting perferred
ACLS, BLS, and PALS required

Coordinator Patient Care-ambulatory Care & Radiology Admin Resume Examples & Samples

Current license as a Registered Nurse State of Illinois Professional Nurse or eligible in the State of Illinois
BSN with a minimum of two years of clinical experience in area of clinical specialty
Minimum of 2-3 years of acute care experience in a hospital setting
Critical care and/or emergency room nursing experience

Ambulatory Care Coordinator Borgess Resume Examples & Samples

Completes admission, continued stay and discharge authorization according to hospital policy and third party payer guidelines
Shift is Monday through Friday from 8am to 5pm
Minimum of two (2) years of clinical experience is required
Ambulatory experience preferred

Associate Chair of Ambulatory Care Medicine Resume Examples & Samples

Evaluate the performance of the residents following each assignment and arrange for follow-up feedback for the residents. Initiate enhancements to the program based on the feedback
Develop appropriate resident orientation sessions prior to ambulatory assignments
Develop programs of research in the ambulatory areas
Maintain an active performance improvement program in Ambulatory Medicine and investigate any problems in patient care
Journal Club for Faculty
Research for Faculty
Report to Ambulatory PI
Orientation/Feedback for residents
Chart Review PI
Faculty Meeting

Rn-planned Care Manager, GI Ambulatory Care Resume Examples & Samples

Current Washington state licensure as an RN
Two to five years work experience in an RN role
Certification in diabetes education (CDE) preferred

Mgr, Ambulatory Care Resume Examples & Samples

Along with physician hospitalists / PCPs / Specialists, Care Managers leads and coordinates activities of interdisciplinary treatment team required to make complex clinical, benefit and network decisions
Analyze data to identify under/over utilization; improve resource consumption; promote potential reduction in cost; and enhance quality of care consistent with MemorialCare Medical Foundation strategic goals and objectives. Data includes but is not limited to predictive analysis, risk stratification, cost-benefit analyses, financial analyses; clinical outcomes; utilization and practice patterns
Apply Care Management process to ensure continuity of care throughout the health care continuum including review and authorization of services applying evidence-based guidelines and per MemorialCare Medical Foundation policy
Assures review turnaround times adhere to timeliness standards set by contracting and regulatory requirements and established productivity and quality guidelines
Manage and monitor Referral coordinator productivity. Audit processes for accuracy and review for increased efficiencies initiatives
Utilization decisions and documentation demonstrates prudent utilization of resources, identifies opportunities for potential cost reduction; promote quality care and comply with regulatory guidelines needed to maintain delegated status from contracted health plans
Additional duties as assigned per job description

Ambulatory Care Technician Resume Examples & Samples

Obtains and records patients' blood pressure (BP), heart rate (HR), respiration, and temperature
Reports changes in patient parameters or unusual values to registered professional nurse or Physician
Assists with lifting and positioning of patients
Assists in the performance of physical examination under the direction of the Registered Professional Nurse or physician
Collects and processes for laboratory examination the following specimens
Blood (vein, capillary)
Urine
Stool
Sputum
Secretions (throat, wound)
Assists with the preparation and operation of equipment, e.g
Autoclave/sterilizer
Cast equipment/materials
Examination tables
Ophthalmoscope/otoscope
Proctoscope
Performs electrocardiograms as directed
Provides assistance with procedures, such as
Assist in the collection of intake data, e.g
Participates in the follow up of abnormal test results as directed by the registered professional nurse or physician
Orients patients to outpatient clinical policies and procedures
Performs simple dressing changes as ordered by the physician or Registered Professional Nurse
Applies principles of aseptic technique and infection control
Supports the mission, philosophy and goals of the Department of Nursing and The Mount Sinai Medical Center
Communicates in a clear, calm manner that is respectful of patients and family and/or significant others, and personnel involved in the unit
Demonstrates a humanistic kind and caring attitude
Gives verbal reports to designated Registered Professional and/or physician
Maintains confidentiality of information
Maintains competence in various tasks, skills, and functions
Assists in the operational functioning of the unit by ongoing inspection and maintenance to ensure readiness of required equipment
Assists with the preparation and maintenance of the medical record
Locates resources and information for patients and family members
Participates in the continuous quality improvement activities on the unit
Assists with maintenance of unit policies and procedures, as well as input during review and updating
Is open and responsive to the diverse backgrounds and experience of other people, and promotes an environment that is sensitive to cultural diversity
Stocking the various procedure rooms with appropriate supplies
Sets up the procedure rooms for selected procedure by getting ready all the needed supplies, and setting up and testing for correct and complete functionally of the equipment
Promptly reports to the Registered Professional Nurse all actual of potential problems regarding supplies and equipment
Observes Infection Control Guidelines including appropriate use of personnel protective equipment
Chief complaint
Past, present, family, and social history

Ambulatory Care Analyst, Zsfg Resume Examples & Samples

Bachelor's degree in related area and / or equivalent experience / training
Knowledge of specialty care clinic practice management including patient care workflows and processes. Demonstrated understanding of medical terminology and clinical knowledge of clinic practice area
Proven organizational skills and the ability to effectively manage time and prioritize tasks. Takes initiative. Ability to meet tight deadlines and manage several projects simultaneously, respond rapidly to conflicting priorities, and handle tasks with high degree of accuracy
Ability to perform all commonly applicable functions in word processing and spreadsheet software. Skills in data management. Ability to use relevant healthcare and clinic operations information technology, including billing systems and medical record documentation
Data analysis, research and reporting skills
LEAN certification

Administration Coordinator, Ambulatory Care Resume Examples & Samples

Bachelor's degree in related area and one to three years of related work experience, or the equivalent combination of education and experience / training
Strong communication skills; includes verbal, written and active listening. Ability to clearly and concisely communicate clinic rules and regulations
Demonstrated interpersonal skills with diverse staff and patients. Demonstrated ability to develop working relationships within clinical team
Excellent interpersonal judgment and discretion, along with the ability to work well as part of an administrative team with a customer–service orientation towards co-workers, faculty and researchers
Demonstrated ability to communicate sensitive and confidential data and information about women’s health issues
Ability to work independently and as a team player with individuals at all levels
Demonstrated ability to function at a high degree of independence, initiative, assertiveness, and diplomacy in dealing with faculty, staff and patients in a complex environment
Familiarity of clinic medical billing practices including coding, billing systems and documentation requirements
Knowledge of ambulatory care clinic practice management including patient care workflows and processes
Demonstrated understanding of medical terminology and clinical knowledge of clinic practice area
Working knowledge of medical center policies and procedures and related legislative, accreditation, licensing and compliance environments
Demonstrated knowledge of UCSF purchasing policies and systems
Demonstrated excellent attendance and punctuality

Ambulatory Care Resume Examples & Samples

Current licensure from the Maine State Board of Nursing as an R.N. required
Minimum of one year acute care experience as an R.N. preferred
Prior Ambulatory experience preferred

Supv, Ambulatory Care Mgt Resume Examples & Samples

Supervise the Ambulatory Care Management daily operations to ensure that members/patients are care managed throughout the healthcare continuum as appropriate
Consistently demonstrates expert use of the care management process and acts as a role model for the care managers. The Care Management Process includes the following functions: Assessment, Planning, Implementation, Coordination, Monitoring and Evaluation. This is done in collaboration with patients, their families, physicians, healthcare team members and payor representatives. Serves as a role model for effective and values oriented communication, both verbal and written
Collaborates with the manager and director to identify opportunities for process improvement that are consistent with the organization’s vision and direction
Demonstrates excellent communication with staff, both verbally and written to convey health plan, contract or operations information on an ongoing basis to ensure all staff members have a consistent and appropriate knowledge base
Assists with staffing to ensure that staff is able to manage patients by regulatory standards, and within Heritage’s mission, vision, values, business and health plan requirements
Promotes staff growth and development by assisting the Manager and Director in identifying educational opportunities to increase efficiency and maintain compliance with industry standards
Participates in various committees as necessary
Participates in the collection of data along with reporting of data to health plans, networks, administration and committees
Ensures ongoing staff competency. Provides input and/or completes performance evaluations annually and as needed
Responsible for assuring that all staff has proper orientation and ongoing education utilizing established resources. Provides input into educational resources
Responsible for recruitment and selection of new staff, including training, mentoring, staff competencies, performance reviews, discipline and discharge
Provide direction, setting clear expectations, coaching and motivating direct reports in daily administration of their duties and fosters environment of continuous improvement
Develop goals and objectives staff and devise methods for employees, individually and as a department, to obtain goals. Facilitates effective communication with department staff relative to St. Joseph Heritage Healthcare objectives and values
Identifies problems within the department, analyzes and resolves with appropriate action
Performs all other duties as assigned
Requires three (3) years’ experience in care management/utilization management with progressive leadership roles
Two (2) years of supervisory/management experience in an ambulatory or acute care setting required
Ability to navigate within a complex environment
Effective employee management skills with the ability to manage people through constructive change
Excellent verbal and written communication skills. Demonstrates effective influencing, negotiation, and relationship-building skills
Ability to lead and form a collaborative team. Possesses effective employee management skills
Has Knowledge of NCQA, JCAHO and other regulatory agency requirements pertaining to delivery of health care in the managed care setting
Ability to work effectively under pressure due to changing priorities. Demonstrates flexibility
Possesses critical-thinking and motivational skills/abilities
Ability to work independently and self-direct activities
Excellent problem-solving and organizational skills
Ability to work effectively and establish & promote positive relationships
Knowledge of levels of care available in the community
Ability and willingness to travel within St. Joseph Health locations

Ambulatory Care Center Manager Resume Examples & Samples

Performance Metrics: In support of MCH’s strategic initiatives leaders must effectively manage the Performance Pillar Metrics on their Monthly IAM Scorecard
Regular rounding LeaderConnect is critical to gathering feedback, making effective decisions and developing relationships with staff that lead to an engaged workforce
Ethics & Compliance: Must demonstrate understanding of & adhere to the Code of Business & Legal Conduct, the Ethics & Compliance Program & the no-retaliation policies. Must comply with all laws, regulations & company policies governing the delivery of quality health care services to include but not limited to all state, federal or other regulatory/accrediting bodies including DNV GL
LEAN: Leaders will support our Lean culture by creating an environment that empowers staff and embraces staff driven Lean culture, providing resources necessary to successfully complete projects, & being accountable for sustainable process changes
MCHS Values & Service Excellence: Leaders will commit to consistently demonstrating MCHS Values & Guiding Behaviors (Create). Leaders will be responsible for his/her satisfaction survey results, identify & work with staff to celebrate achievements, & address opportunities related to creating a culture of service excellence
Ensures staffing levels and skill sets are appropriate to support the daily operations of the center
Ensures facility is properly maintained, equipped, and supply par levels are stocked sufficiently to meet the daily needs of multiple specialties rotating at location
Oversees front-end revenue cycle functions such as scheduling appointments, obtaining and verifying authorizations, creating and/or maintaining medical records, collecting co-payments, and outstanding balances at the time of service
Provides support to rotating practice physicians and advanced practice clinicians including conducting monthly provider meetings
Works in conjunction with various departments and committees to ensure revenue maximization, including revenue enhancement, compliance, practice performance, variance analysis, charge capture, and billing/collections. Responsible for ensuring timely task resolution and for compliance with daily charge reconciliations
Collaborates with Leaders to prepare annual budget, scheduling expenditures, analyzing variances, initiating corrective actions. Handles accounts receivable and accounts payable functions and ensures the process runs smoothly
In conjunction with the Leader, develop and revise centers performance goals related to process improvement, patient satisfaction, revenue cycle/financial performance, etc
Maintains all personnel records, licenses, and permit renewals. Ensures the center meets all mandates (OSHA, HRS, medical waste, MCHS, etc.) requirements and maintains quality and performance improvements
Assists Leader with contract approval, purchasing, and A/P processes. Maintains building fiscal documents and spreadsheet for Leader to assist with budget requirements
Responsible for bank deposits and ensures mechanisms are in place to safeguard pending deposits remaining on premise and Finance is in receipt of all documentation necessary to reconcile bank account deposits
Responsible for all staff related activities including hiring/firing, evaluating, staffing, Kronos and payroll in a timely manner. Acts as a liaison to TM&E department. Provides center orientations for new employees
Ensures patient revenues are captured accurately and posted within the timeframe established by MCHS guidelines. Follows business processes including revenue posting, insurance verification, and point of service collections
Oversees the facility and environment of care according to MCHS and Joint Commission guidelines
Oversees work orders and process. Works with MCHS Security, Plant Operations, Environmental Services, and other support services departments to ensure a safe and comfortable environment for patients, families, and employees
Oversees the Patient Access Function of the center and directly supervises the registrars and office support personnel
Provides training, coaching, counseling, and mediation as necessary to ensure the center staff works effectively and efficiently. Provides training and/or coordination of training on general office procedures, registration, scheduling, and customer service
Resolves patient complaints and related issues. Serves as liaison between patients and physicians
Bachelor’s degree in Healthcare, Business Administration, or related field preferred
Knowledge of financial systems, automated processes, and ambulatory health care services
Able to react effectively to unplanned circumstances and demands in an medical practice environment
Able to relate cooperatively and constructively with customers, physicians, patients, families, staff, and other hospital personnel
Understanding of medical practice operations and regulations involved in the oversight of day-to-day center operations
Excellent written and verbal communication and organizational skills
Decision making and time management skills
Human relations and team building skills
Able to handle multiple assignments, set priorities, and meet deadlines
Ability to represent department/function in a professional, courteous, and efficient manner
Ability to follow complex written or verbal instructions to solve complex problems
Bachelor's degree in Healthcare, Business Administration, or related field preferred

Assistant Manager Ambulatory Care Dept RN Resume Examples & Samples

Minimum two (2) years in leadership capacity OR completion of Kaiser Permanente Southern California Postgraduate Fellowship in Health Care Administration
Strong management experience
Prefer experience in womens health or knowledge of ambulatory care as well as Labor and Delivery Triage
Prefer experience in women's health or knowledge of ambulatory care as well as triage
Able to function in a clinical setting when necessary
Critical thinking and problem solving skills needed

Ambulatory Care Technician Resume Examples & Samples

Obtains and records patient’s vital signs; reports screening findings to practitioner, and records on appropriate documentation forms
Monitors patient status and reports abnormal findings or changes in condition
As directed by physician, administers approved medications, including vaccinations, via intramuscular and subcutaneous injections
Provides appropriate patient education, health information materials, and community resources; identifies patient’s need(s) for additional information and refers to appropriate healthcare resources
Maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety
Greets patients, answers telephones, and schedules patient appointments
Graduation of a post-secondary medical assisting education program, accredited by an agency recognized by the U.S. Department of Education
Current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), or registration from the American Medical Technologists (AMT), or the National Center for Competency Training (NCCT), or any recognized certifying body approved by the Board
Demonstrates competency in all skills, related to the performance of patient care
Must have attained a satisfactory level of comprehension and experience in the administration of intramuscular and subcutaneous injection techniques
Displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team
Demonstrates problem-solving skills, as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area
At least one (1) year of related experience in a medical office setting is preferred
NJDHSS HIV counselor certification is strongly preferred
Knowledge of Newark community is preferred
Bilingual skills (English/Spanish) are preferred

Manager, Reg Ambulatory Care Management Resume Examples & Samples

Monitors the utilization of inpatient and outpatient services and ensures coordination of all ambulatory care management services with pre-admission, home health, health education and other ambulatory services
Proficient in Microsoft applications (Word, Excel, Access)
Strong oral/written analytical and problem-solving skills with ability to make sound and independent judgments

Ambulatory Care Practice Specialist Resume Examples & Samples

Effectively leads project team on work related to specific area of expertise
Provides leadership for the design, development, and implementation of projects related to their area of expertise
Provides assistance and advice to others in support of project work
Effectively interfaces with clients to reach mutually acceptable agreements around project scope, objectives, deliverables, timeframes and outcomes
Effectively facilitates interactions with clients and stakeholders to achieve desired outcomes
Monitors plan on an ongoing basis and proactively adjusts, as necessary, to resolve barriers and/or issues
Proactively identifies links between specialty work and broader organizational priorities and goals
Effectively recognizes opportunities to enhance project work and/or achieve desired objectives by collaborating with staff outside their area of expertise and acts accordingly
Actively provides feedback to staff in support of individual staff development
Communicates in a manner that is proactive, timely, influential, persuasive and effective resulting in mutually acceptable agreements
Minimum five (5) years of experience in their field of expertise preferred. This may include but is not limited knowledge of care delivery, technical/analytic expertise, management engineering, planning, and research
Master's degree or six (6) years of experience in a directly related field required in business administration, economics, operations research, public health, health administration or other related field preferred
Knowledge of the operations and/or business of Kaiser Permanente preferred

Ambulatory Care Manager Resume Examples & Samples

Collaborates with the PCP and specialists to identify the high risk population within practice(s) as per PCP referral, risk stratification and patient registries for all clients across the continuum of care
Monitors resource utilization for each assigned patient including, but not limited to, emergency department visits, medication compliance, PCP office visit, HEDIS and/or Quality measures completed
Uses patient registry and care team to identify gaps in clinical care. Directly contacts patients to address barriers to obtaining care ensuring overdue tests/lab are complete. Monitors individual patient progress and population management
Implements clinical interventions or protocols based on risk stratification and evidenced based clinical guidelines, and recommends the resources necessary for care
Assesses the health care, educational, and psychosocial needs of the patient/family utilizing standardized assessment tools such as depression screenings, functionality and health risk assessment
Incorporates cultural, age-appropriate, family and environmental data into assessment and teaching
Collaborates to create and review the care plan directed at improving the self-management skills of the patient and encourage engagement of the patient/family in their own health and wellbeing to attain an optimal level of health through the use of education & community resources as needed
Attends and actively participates in huddles as required
Establishes relationships with clients and their families as needed to determine and facilitate the provision of services needed
Enhancing patient satisfaction and patient advocacy
Offers one-on-one education as opportunities present and through follow-up phone calls/visits
Provides follow-up with the patient/family when patient is transitioning from one setting to another. Completes timely post-hospital follow up: Medication reconciliation, PCP or specialist follow up appointment, assessment of symptoms, teach warning signs, review discharge recommendations and communicates with the acute care Case Management team regarding all aspects of the acute stay and subsequent identified needs
Completing referrals for services to include but not limited to Home Health Services, Community Services, Rehabilitative services or Social Services
Develops and maintains good working relationships with home health agencies, medical equipment companies, and other referral sources. Follows up professionally and appropriately when there is a problem with service provided by an agency
Has a full understanding of the payor’s benefits and regulations and works within those reimbursement systems
Collects, evaluates and analyzes trends and collaborates with physicians and the health care team to improve care processes through continuous Quality Improvement methods
Is familiar with clinical and financial information systems and utilizes them to support analyses
Provides report of Chronic Disease management activities as required to influence performance improvement goals thru the sharing of pertinent data and information
Implementing measures to improve access to care and the provisions of timely health care interventions

Ambulatory Care Tech Resume Examples & Samples

Obtains blood specimens as assigned and labels all specimens and reconfirms the identification on the sample using the patient’s arm band
Performs Electrocardiograms including equipment prep, patient instruction and prep and performs procedure as directed
Transcribes physician orders and completes order entry
Accesses locked utility room for the purpose of restocking and other clerical functions
Current Basic Life Support certification
Previous medical experience and/or phlebotomy experience

Manager of Ambulatory Care Management Resume Examples & Samples

Knowledge of principles, theories, and practice of health promotion, lifestyle, and behavior modification and disease/condition management
Experience using EMR systems
Strong operational and financial acumen with the ability to drive the vision for superior patient centered care that includes continuous improvements in, quality, safety and operational cost management

VP, Ambulatory Care Management Resume Examples & Samples

Leads People. Implements and adapts managerial and staffing plans focused on the selection, retention, accountability and development of people so as to achieve Heritage Healthcare Regional goals. Focuses on improving the effectiveness of the departmental management team. Provides leadership, direction and mentoring to direct reports and staff to encourage professional and personal growth and development
Operates the Business
Works collaboratively with St. Joseph Healthcare Executives and Medical Staff leadership to ensure a patient-centered, integrated system for delivery of care for all simple and complex Care Management programs, ensuring tight handoffs between levels of care, and health care team members
Implements technology solutions and identifies service gaps to improve the management of patients across the continuum
Provides insight and direction to operating departments regarding methods that may result in improved operating performance or efficiency and/or improved interfacility collaboration and cooperation
Assures inter-rater consistency and staff competencies
Maintains compliance with all payor and regulatory guidelines
Develops and oversees the Chronic Desease Management Program, working closely and collaboratively with MD’s and Ambulatory leaders in the design and implementation of processes
Develops and directs the process for collecting and reporting outcomes metrics specific to Care Management and Care Transitions across the Ambulatory Care Management continuums. Pursues opportunities to improve systems, processes, and outcomes
In collaboration with Service Line leaders and the Center for Health Promotion, develops programs to enhance health as well as disease management. Responsible for the design and implementation of coordinating programs focused on the continuum of care to position and promote services and to identify gaps in the care continuum
Manages operations and staff within Ambulatory Care Management
Fosters a collaborative working relationship with members of the health care delivery team. Develops professional contacts within the community as well as established leaders in the industry
Develops, monitors, and bears fiscal and operational responsibility for appropriate budgets, including the management and reporting of variances
Achieves Financial Goals. Establishes operating and capital budgets, develops and implements fiscal monitoring tools, and establishes processes to ensure annual and long-term financial objectives are met
Changes. Innovates, improves, and problem solves to further the goals of Heritage Healthcare Region, Hospitals, group and affiliate partners
Strategically Supports. Analyzes financial events and develops sound, workable solutions in response to Regional needs. Uses communication and teaching skills to improve the financial condition and to enhance the financial understanding of others throughout the organization. Collaborates with others on projects and objectives
Knowledge. Maintains current base of knowledge as applicable to area of responsibility
Serve on appropriate committees within and beyond St Joseph Heritage Healthcare and St Joseph Health
Develop professional competence through participation in continuing educational programs
Actively participate in events to enhance the visibility and status of the division on a local, state, regional, and national level
Requires seven (7) to ten (10) years’ progressive leadership experience in Healthcare, ideally with experience in the implementation, management, business development and strategic planning of Disease Management Programs, Transition of Care and/or Care Management programs, with ability to drive innovation and take educated risks
Requires three (3) years of supervisory/management experience in an ambulatory or acute care setting
Must be a dynamic leader, able to navigate a complex environment, with excellent verbal and written communication skills, as well as strong project management and operations experience
Able to champion, design, and coordinate implementation of initiatives through effective team building, communication, and organization
Ability to effectively interact and establish immediate credibility with all levels of management, physicians, staff, patients, and community leaders
Effective influencing, negotiation, relationship-building and communication skills are essential
Ability to work effectively under pressure due to changing priorities
Ability to work with Information Service department to maintain performance of computer hardware and software within the department
Effective employee management skills including performance management, staff development and mentoring
Ability to lead through influence and persuasion
Ability to facilitate the integration of the finance, operations, and strategic functions of St. Joseph Heritage Healthcare
Possess strong leadership, critical-thinking and motivational skills and abilities
Knowledge of ambulatory healthcare delivery and management
Ability to build consensus across organizational lines
Ability to adapt quickly to changing conditions while managing multiple priorities
Ability to independently self-direct activities
Ability to travel within St. Joseph Health locations
Excellent analytical and problem solving skills

Ambulatory Care Technician Resume Examples & Samples

Strong written and verbal communication skills with the ability to work with patients, patient families, and physicians in a tactful and professional manner
Assists providers with orthopedic procedures
Fulfills patient care responsibilities as requested by physician or other clinicians in the office or clinic setting
Fulfills environmental responsibilities as assigned that may include setting up exam room, instruments, and other equipment
Fulfills clinical medical assisting responsibilities as required

RN Lead-ambulatory Care Clinic Resume Examples & Samples

Ability to work without close supervision and to exercise independent judgment in a professional area
Ability to read and write to communicate verbally and in writing with other individuals
Coordinates and develops a prioritized holistic plan of care based on a comprehensive assessment, desired outcomes and currently knowledge
Demonstrates leadership and promotes professional practice of members of nursing care team

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