Workforce Consultant Job Description

Workforce Consultant Job Description

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Workforce consultant provides workforce analytics and operational performance metrics to gauge manufacturing and distribution process improvement progress.

Workforce Consultant Duties & Responsibilities

To write an effective workforce consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included workforce consultant job description templates that you can modify and use.

Sample responsibilities for this position include:

Assisting in creating new programs and services, participating in business development activities, and exhibiting thought leadership (through analysis, research, presentations, and white papers)
Contribute to a wide range of internal ‘Business Building’ activities including supporting recruiting efforts, guiding training/development approach, designing new product and service offerings, contributing to and promoting thought leadership
Consulting with clients on their engagement surveys, including scoping, design and delivery of projects, data interpretation and presentation, research and analysis, and training to support clients’ needs
Working as part of a wider survey project team, both locally and globally, to deliver survey projects
Having broad knowledge of Kenexa’s products and services (including assessment, culture, leadership development)
Having broad knowledge of Kenexa's products and services (including assessment, culture, leadership development and talent analytics)
Working with sales management to identify and prioritize opportunities to improve sales performance
Responsibilities include, but are not limited to the scoping, design and delivery of projects that would include organizational assessment (including engagement surveys), but also change management, job/competency analysis, , assessment validation, performance measurement and management, implementation of talent acquisition programs (e.g., selection systems), leadership development, feedback / coaching / training, research design and data analysis, interpretation and presentation of results
Senior consultants support the marketing of products and services, including participating in sales presentations, but are not directly responsible for business development
Identify and build a part-time talent pool where specialized knowledge and skills are required

Workforce Consultant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Workforce Consultant

List any licenses or certifications required by the position: AWS, SHRM, TOGAF, PMP, COS, CP, SCP, PHR, SPHR, CISA

Education for Workforce Consultant

Typically a job would require a certain level of education.

Employers hiring for the workforce consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Human Resources, Business/Administration, Education, Finance, Management, Industrial/Organizational Psychology, Psychology, Economics, Statistics

Skills for Workforce Consultant

Desired skills for workforce consultant include:

Federal sector
Similar methods for driving creative thought
Manufacturing and distribution process improvement progress
Mobile
Workforce analytics and operational performance metrics to gauge call center
Analytics and other Workforce Central modules
Being able to develop a design and then building of the design to deliver the solution to the client
Activities
Scheduling software
Basic statistics

Desired experience for workforce consultant includes:

5+ years reporting experience – HR/HRIS, Reporting, Metrics, Analysis or similar
Strong understanding of HRIS, ATS, and HCM systems (Kenexa, Workday, People Fluent, Oracle HR) with a focus on report development
Excellent knowledge of software and spreadsheet applications (Excel, Access, SQL)
Advanced Excel including complex formula and macro creation required
Ability to read, interpret and apply policies and legal instructions, or technical documents in English
Ability to communicate difficult information in a neutral and professional manner

Workforce Consultant Examples

1

Workforce Consultant Job Description

Job Description Example
Our innovative and growing company is looking for a workforce consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for workforce consultant
  • Develop and manage project plans including day-to-day efforts of team
  • Develop and deliver high-impact, business oriented client presentations to C-suite executives
  • Be responsible for the quality of all project work products including surveys, reports, presentations, and briefings
  • Supervise internal team, including project managers, system configuration experts, and support staff to provide guidance on quantitative analysis and insight generation
  • Act as mentor for analysts including coaching, development, and best practices guidance
  • Leverage proprietary quantitative and qualitative analysis to partner with clients to build business focused action plans that help move the client organization forward
  • Support sales staff in key interactions with prospects, including collateral development, proposal creation, and presenting at live sales meetings maintaining excellent relations with current clients so they are willing to be references for prospective clients
  • Reviews all TeleStaff related proposals for Requests for Proposal (RFP)
  • Reviews all Requests for Proposal (RFP)
  • Assists the sales staff in architecting the solution including product and ensuring service architects have enough information to scope out service
Qualifications for workforce consultant
  • Experience leading medium-sized project teams (up to 20 people) through complex change programs
  • Demonstrated competency in large group facilitation and project management
  • Ability to analyze and synthesize complex qualitative and quantitative data and develop recommendations and strategies
  • Demonstrated ability to identify and implement innovative approaches
  • Leads development of new concepts, techniques, and standards
  • Expert knowledge of industry practices
2

Workforce Consultant Job Description

Job Description Example
Our company is growing rapidly and is looking for a workforce consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for workforce consultant
  • Configure portions of the product (shifts, work codes, deployments, roster filters, ) based on customer requirements to demonstrate feasibility of the application
  • Document all actions with prospects from discovery, demo, pricing, questions, via saleslogix
  • Produce actionable metrics/dashboards/trend analysis from the HRIS platform other HR and business systems that enable business decision making
  • Research, compile and interpret analysis to provide insights and recommendations to customers
  • Co-lead consulting engagements with key stakeholders in HR and business areas to identify more local talent management research needs
  • Partner with clients and other Workforce Insights Team members to develop assessments that effectively measure talent outcomes, such as employee behaviors, skills, perceptions, job attitudes, engagement
  • Analyze data using statistical methods to examine relationships between talent management predictors and outcomes
  • Present talent management insights, findings, and recommendations to clients across business areas
  • Act as liaison between Claims, Training, HR and Finance business partners with regards to staffing and capacity planning
  • Influence and negotiate with business partners and colleagues
Qualifications for workforce consultant
  • Previous employment in a Human Resources-related capacity
  • Must be able to skillfully communicate with all Project Team Members, as related to all aspects of the project
  • Advanced analytical skills, demonstrated ability to analyze quantitative and qualitative data
  • Experience in hypothesis-driven research and in conducting primary and secondary research, ability to generate ideas that have an impact
  • Demonstrated ability to coordinate multiple projects simultaneously and prioritize demands, proficiency managing discrete efforts across project lifecycle
  • Experience and ability to engage clients and lead teams
3

Workforce Consultant Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of workforce consultant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for workforce consultant
  • Research, forecast and report on workload demand drivers
  • Establish staff plans and/or capacity requirements based on data and analytics
  • Working closely with the Claims Finance Expense and FP&A leads, identify trends, quantify impacts, and communicate business results relative to staffing implications on a monthly basis
  • Play a key role in the financial outlook and operating plan process within Claims by submitting staffing projections for current and outer years
  • Follow company rules and standards of business conduct, Federal HIPAA Regulations
  • Act as liaison between Operations, Training, HR, Finance and Expense business partners with regards to staffing and capacity planning
  • Conduct detailed variance analytics and identify key business drivers of change
  • Working closely with the Personal Lines Finance, Expense and Operations leads, identify trends, quantify impacts, and communicate business results relative to staffing implications on a monthly basis
  • Develop benchmarking metrics in order to understand efficiency/productivity of actual planned staffing levels
  • Play a key role in the financial outlook and operating plan process by submitting staffing projections for current and outer years
Qualifications for workforce consultant
  • Take a lead position in complex initiatives of strategic importance
  • Manage external relationships, where required, for predictive analytics
  • Establish projection reporting around key workforce metrics
  • Establish external benchmarks for key metrics
  • Develop uses for data for answering important current and future business questions
  • Translate conceptual ideas into tactical experiments and test plans
4

Workforce Consultant Job Description

Job Description Example
Our company is searching for experienced candidates for the position of workforce consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for workforce consultant
  • Identify processes, requirement dependencies and eliminate redundancies
  • Assist Application Consultants with the build of the system, providing guidance and expertise to ensure that the original design is translated into a solution which meets the business goals
  • Communicates effectively with project team, using use cases, visual diagrams, process flow charts
  • Establish common definitions, terminology and naming conventions
  • Support the Build phase with expert knowledge and best practise
  • To identify, design and present proposals to new and existing clients on the efficient and effective management of risk
  • To deliver workforce strategy projects either individually or as part of a wider project team
  • To build and maintain relationships with new and existing clients
  • Manage the gathering of accurate organizational and financial data from within HR, Finance and the broader adidas organisation
  • Manage production of analysis, resulting observations and effective reporting based on Strategic Workforce Management data
Qualifications for workforce consultant
  • Oversee the creation of presentations and publications to communicate innovations, ideas, or discoveries
  • BS degree in engineering, mathematics, economics or other technical field
  • Familiar with SQL and data wrangling
  • Certification in of the listed workforce/time solutions
  • Experience leading small project teams (up to 10 people)
  • Demonstrated knowledge of business operations, management practices and principles, and human resources management trends and practices
5

Workforce Consultant Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of workforce consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for workforce consultant
  • Support development of impactful, tangible action plans based on Strategic Workforce Management data and implications
  • Support organization design projects from initial scoping through to implementation
  • Support the implementation of organization design work in line with the adidas change management framework
  • Delivering strategic direction for organisational Forecasting & Workforce Management
  • Establishing and maintaining a framework for Demand, Supply, Capability & Capacity management within the business
  • Managing tactical forecasting and resource deployment
  • Driving labour optimisation opportunities to enable and deliver improved productivity and efficiencies to the business
  • Sourcing and using complex data to proactively lead business decision making
  • Aggregate and analyze data pulled from HR, Finance or other business systems
  • Monthly OBS report - provide international reports on attrition and headcount flows intended for HR management
Qualifications for workforce consultant
  • Demonstrated proficiency in SPSS or SAS and MS Office
  • At least 5 years experience in qualitative techniques and applied statistical techniques
  • Self-starter that is capable of working effectively as part of a team
  • Demonstrated competency in group facilitation and project management
  • Ability to analyze and synthesize complex qualitative and quantitative data
  • Strong knowledge of industry practices

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