Triage Nurse Job Description
Triage nurse
provides clinical care to both pediatric and adult patients that fall in the scope of the practice.
Triage Nurse Duties & Responsibilities
To write an effective triage nurse job description, begin by listing detailed duties, responsibilities and expectations. We have included triage nurse job description templates that you can modify and use.
Sample responsibilities for this position include:
Medical Assistant in Nursing Department for last 3 hours of shift, if needed
Assist with LPN/Medical Assistant job duties as needed
Provides professional, quality medical care to patients
Follows up with physician referrals requiring additional information, doctor’s orders or other medical information pertinent to the patient condition and discharge plans to home care
Communicating urgent patient needs to physician including, but not limited to, when the physician is present in the office
Complete delivery tickets with attention to detail regarding shipping address to ensure Welcome Kits arrive to appropriate patient and or physician office
Provides safe, compassionate and focused nursing care to individual patients with predictable health care needs
Assists, contributes and participates in the nursing process by performing a focused assessment on individual patients over the telephone to collect data and gather information
Reports and documents the assessment information and changes in patient conditions to an appropriate clinical supervisor or clinician via telephone or tasking procedures in the EMR
Uses clinical reasoning based on established evidence-based policies, procedures and guidelines for decision-making
Triage Nurse Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Triage Nurse
List any licenses or certifications required by the position: CPR, BLS, ACLS, PALS, NRP, BCLS, A.C.R.N.H, NPR, CPT, OCN
Education for Triage Nurse
Typically a job would require a certain level of education.
Employers hiring for the triage nurse job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Nursing, Science, Education, Associates, Graduate, School of Nursing, Medical, Healthcare, Communication, Department of Education
Skills for Triage Nurse
Desired skills for triage nurse include:
ICD-9/CPT coding
Adult and geriatric populations
Teaching principles of health care information to pediatric
PC windows application sufficient to input and retrieve data
Human behavior
Social environment and agency resources
Legal and professional guidelines and scope of practice
Medical
Radiation oncology
Surgical
Desired experience for triage nurse includes:
Must have strong critical thinking and multi-tasking skills
Bachelor’s degree and A.C.R.N.H
Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting
Must have current unrestricted state licensure
Ability to work Monday-Friday from our office located in Cary, NC (this is not a remote job)
Ability to communicate effectively orally and in writing and good problem solving abilities
Triage Nurse Examples
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Triage Nurse Job Description
Job Description Example
Our growing company is hiring for a triage nurse. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for triage nurse
- Prepare patients for medical examinations and tests
- Assess the caller's needs
- Maintain Agency program/service knowledge to be an expert in educating and selling services in order to promote growth of Agency service lines
- Supervises documentation of Referral/Triage LPN for appropriate interventions
- Participates in regularly scheduled team meetings to coordinate the care of the patient and family, exchange information and problem solve, and receive staff support and education
- Provides direction to LPN as appropriate and documents supervision per Company policy
- Provides documentation of patient calls
- Maintains accurate and detailed patient records and pertinent information
- Provide detailed messages between patient and provider
- Schedule appointments for procedures
Qualifications for triage nurse
- Requires full range of motion, manual and finger dexterity of eye hand coordination
- Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time
- 2-3 years of current experience as a Triage RN
- 1 year of acute care experience preferred(ER/ICU/Med/Surg)
- Prior experience in a customer-focused environment preferred
- Computer skills in a Windows based environment
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Triage Nurse Job Description
Job Description Example
Our innovative and growing company is looking for a triage nurse. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for triage nurse
- Facilitate the implementation of nursing interventions and appropriate preventative and therapeutic nursing procedures for after-hours needs
- Collaborate with after-hours staff members to provide continuous assessment of immediate needs, interpret findings, initiate appropriate action and monitor results
- Assist in the investigation and resolution of quality issues in conjunction with the Continuous Quality Improvement Committee
- Recognize and respond appropriately to PCG and after-hours staff’s concerns
- Communicate effectively with all members of Interdisciplinary Team by obtaining report from PCMs and admissions staff prior to start of shift
- Attend nursing meetings as required
- Professionally identify self to patient/family/caregiver, physicians, nursing facility staff and other referral sources
- Effectively prioritize and process calls to provide optimal patient care
- Maintain confidentiality in all areas
- Gather appropriate information to determine needs and suitable course of action
Qualifications for triage nurse
- Varying schedule to ensure adequate coverage of the Customer Contact Center 365 days a year
- Computer typing and telephone calls
- Walking, sitting, stooping, bending and kneeling
- Transferring patients to and from wheelchair, exam table and car
- Pushing and pulling wheelchairs and gurneys
- Current CPR/BLS certification fro Healthcare Providers
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Triage Nurse Job Description
Job Description Example
Our company is growing rapidly and is hiring for a triage nurse. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for triage nurse
- Initiate and maintain effective communication with Patient Care Manager and General Manager members of the Interdisciplinary Team
- Assure compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures
- Coordinate on-call staffing assignments and scheduling of on-call visits
- As call volume dictates, make visits to patients to provide nursing support as needed for symptom management, emotional support, and education
- Receives incoming calls from referral sources, makes an initial evaluation of the referral’s appropriateness for home care and passes the intake information on to scheduling and clinical management so that an assessment visit can be scheduled to evaluate the patient, environment and safety conditions in the home
- Develops and maintains regular contact with area physicians and health care facility discharge planners, social workers, and health care coordinators to maintain the flow of communication and update health care professionals on home health program guidelines and policies
- Identifies all potential payer sources and establishes who are the primary payer is
- Acquires initial authorizations and other payer specific approvals necessary for a clinical assessment visit to be performed
- Triages incoming phone calls to the agency, assuring needed communication results from phone calls, with necessary follow up as appropriate with clinicians, patients and physicians
- Obtains verbal orders from the physician’s office, when appropriate, documents the orders and signs them
Qualifications for triage nurse
- Neonatal Resuscitation Program (NPR) certification
- Current, unrestricted RN licensure in applicable state, preferred
- Stooping/bending
- 3-5 years RN experience in related clinical area
- Ability to spend significant time on the telephone, sitting for long periods of time
- Visual acuity for computer work, working full shift on multiple computer monitors
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Triage Nurse Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of triage nurse. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for triage nurse
- Maintains an awareness of all home health agencies/activities available in the community monitoring new services offered, pay rates, bill rates and promotional activities
- Maintains and enhances professional growth and development through professional affiliations, reviewing current literature, and participating in education programs, seminars and workshops
- Assess the needs of the patient during a phone conversation, and then plan, coordinate, implement and revise the Plan of Care
- Promote patient and family choice, assuring continuity of care and enhancing the quality of life of dying patients
- Work collaboratively with the interdisciplinary hospice group with the goals of anticipating changes in the patient’s condition and avoiding crises
- Exercise clinical judgment and decision making
- Participate in evidence based improvement activities related to area of practice
- Communicate with patients via live messaging, video, phone, and email
- Document within EMR
- Follow clinically validated triage protocols
Qualifications for triage nurse
- Current Cardiopulmonary Resuscitation (CPR)/Basic Life Support (BLS) certification
- Demonstrates behaviors reflective of the mission and core values of PSH those expected of all nurses functioning at a competent level of practice in the professional role (1998 ANA "Standards of Clinical Nursing Practice")
- Must have graduated from an approved school of professional nursing
- Graduate of an accredited Licensed Practical Nursing program or accredited Registered Nursing program required
- A.C.R.N.H
- Understanding of hospice philosophy, principles of death/dying, and the ability to advise the caregiver and company staff in proper management of symptoms
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Triage Nurse Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of triage nurse. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for triage nurse
- Prepare documentation information and transmits medical information
- Works in collaboration with medical management and care management associates to identify issues, problems, and resource needs and assign to appropriate care management program
- 1 year of medical management or case management experience
- Must demonstrate knowledge of the medical management and care management process and role
- Troubleshoot technology with patients
- Complete phlebotomy and general assessments
- Ensures facilitation of the intake and case management process for the hospice service to ensure efficient and effective continuity of care
- Ensures accurate and timely processing of all hospice referrals and associated orders and certifications
- Ensures that all Intake information is verified and entered into the clinical information system
- Maintains knowledge of current Medicare, Medicaid and third party reimbursement guidelines
Qualifications for triage nurse
- Demonstrate excellent observation, assessment, nursing judgment and communication skills
- Self-directed with the ability to work with minimal guidance from the on-call administrator
- Must be a Massachusetts licensed registered nurse, preferably bachelors prepared, have a minimum of one year home health care experience or one year in a discharge planning role
- Knowledge of Medicare/Medicaid regulations and experience in home health visits required
- Human relations and communication skills required
- Ability to use computer, printer, typewriter, copier and facsimile machine