Travel Program Manager Job Description
Travel program manager
provides expert knowledge of the Teradata travel policy, local statutory travel policies and T&E procedures to ensure compliant, effective, and efficient processing.
Travel Program Manager Duties & Responsibilities
To write an effective travel program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included travel program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Streamline and improve travel operations, travel expense reporting, and expense accounting close process
Manage preferred travel vendor database, including identifying preferred travel vendors and negotiating preferred travel vendor agreements
Partner with outsourced vendor in defining process design for APAC and finalizing program documents and validating objectives and program follow ups
Define regional service delivery model changes, and organizational design, as necessary
Source and negotiate preferred travel rates (Airlines, hotels, car service)
Ensure timely delivery of all deliverables
Build and maintain strong relationship with all key account contacts both with the client and internally within CWT Meetings & Events and CWT
Ownership of Services Level Agreements/Scorecard metrics and supporting strategies for HUB level countries
Ownership of scheduled account reviews to include financial statements, strategy progress, opportunity assessments, for HUB level countries
Work closely with regional client leadership to design and develop strategic initiatives
Travel Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Travel Program Manager
List any licenses or certifications required by the position: ISO27001, SOC, AICPA, PMP, CPR, ITIL, GDS
Education for Travel Program Manager
Typically a job would require a certain level of education.
Employers hiring for the travel program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Leadership, Education, Business, Healthcare, MBA, Finance, Engineering, Project Management, Biology, Graduate
Skills for Travel Program Manager
Desired skills for travel program manager include:
Travel industry
CWT tools & technology
Change management principles and methodologies
International travel regulations
T&E reporting and processing
Agencies
Another language
Arabic will be an advantage
Budget management process and accounting/reconciliation of budgets
Business functions
Desired experience for travel program manager includes:
Minimum 5-7 years of product/program management or operations experience in the luxury travel sector
Demonstrated ability to thrive in a multi-tasking, collaborative, team-oriented environment
Demonstrated ability to manage partner relationships
Relevant experience working with legal contracts including the ability to draft and edit language
An understanding and passion for the journalism that underlies the products and services available to readers
Preference will be given to those who have experience within the student travel sector
Travel Program Manager Examples
1
Travel Program Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of travel program manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for travel program manager
- Build and maintain strategic supplier relationships as they relate to client’s business
- Ensure that quality processes and tools are incorporated into all daily activities to drive process efficiencies and standardization
- Act as point person for escalations within HUB countries
- Own key accountability to partner with operations for mutual client success
- Participate in client implementations and expansions to include gap analysis, resource management and acquisition, coordination of internal implementation team members, and timely program delivery
- Financial accountability – Countries in Scope
- Responsible for driving proactive stakeholder management/change management resulting in increased adoption of services and strategies
- Managing operational administration for the Travel, Global Corporate Travel Card & Expense Reimbursement ProgramsManaging L2 escalations for the TCE programs
- Managing daily relations with Global Suppliers Serving as a subject matter expert on the TCE policies, processes and operational delivery
- Responsible for ongoing analysis of operational processes, systems and configurations
Qualifications for travel program manager
- Bachelor’s Degree in a technical or business discipline and with 8-10 years of related experience
- Supplier and sub-contractor system management experience
- Logistics and operations technical background
- Familiar with sponsor country program, contracts and capture activities
- Ability to obtain and maintain a Secret security clearance with the ability to obtain TS
- Previous Integrated Product Team Lead (IPT)
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Travel Program Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of travel program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for travel program manager
- Partnering closely with suppliers, employees and Program Office owners
- Managing the processes for the region as part of 'Follow the Sun' approach
- Managing Stakeholders and business partners, serving as the key contact for them on Travel in the region
- Developing and maintaining BPM DTPs in line with Operational delivery and ensures alignment to standardsImproving the documentation and point off controls to ensure quality in the outcome
- Supporting BCP requirements and drills in case of an activation
- You will manage customer expectations and complaints, liaising where appropriate with internal departments Operations, Technology and Finance
- Develop and execute the vision for a best in class Travel program
- Leads the regional EmBassador Program with an emphasis on operational and administrative workflow facilitation of clinician engagement
- Manage overall aspects of the travelND program including travel card
- Participate in strategic initiatives to enhance the travel program
Qualifications for travel program manager
- Advanced negotiation skills and knowledge of contracts
- Listens carefully to input from colleagues and stakeholders
- Bachelor’s degree in business, finance, operations or equivalent plus a minimum of 5 years of experience in business management, global project or operations management
- Minimum of 5 years in experience in progressive strategic management in the Service Industry on a local and/or regional level
- Strategic Meetings Management and Travel background required
- Proven track record in managing geographically dispersed teams & client retention and program expansion
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Travel Program Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of travel program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for travel program manager
- Establish and maintain relationships with key travel vendors and solution providers
- Negotiate contracts with travel vendors, communicate to campus users, and measure adoption
- Analyze metrics, spend, savings and program utilization
- Recommend and draft policy to support the travelND program
- Communicate regularly with campus users, super users, and other constituents
- Manage overall program communications by creating and distributing content for website, social media, and other channels
- Prepare and execute request for proposals (RFPs) and request for bids (RFBs) for Travel and other areas
- Lead and directly manage a team of client resources, in particular as it relates to the delivery of project-based activities
- Provide estimates, SOWs, Project charter documentation in support of on-going client needs and new customer opportunities
- Maintain direct control over project planning and must be able to setup the necessary measures to build the proper foundation that will be a stepping-stone to project success
Qualifications for travel program manager
- Experience working with pharmaceutical or life science clients is an asset
- Fluent English & German, other languages are a plus
- Solutions & Technology oriented
- Degree in healthcare related field, strong clinical background
- Medical Management experience
- Self-motivated and ability to work successfully with minimum supervision
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Travel Program Manager Job Description
Job Description Example
Our company is looking for a travel program manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for travel program manager
- Hotel sourcing
- Flight audit
- Provide project management and implementation for multi-national, regional or local business travel agreements to pre-approved budgets as established for the identified client portfolio
- Identify incremental business opportunities within existing client portfolio
- Financial accountability for countries in scope
- Implements an efficient means of communicating with contracted facility, IMS employees, and IMS management to ensure quality
- Interviews, hires, assists with training, coaches and disciplines employees to meet company objectives and customer requirements
- Educates and assists in training of client facility management staff in all aspects of contracted services
- Manages contracted facilities within budget as specified in facility contract and initial costing performance statements
- Ensures accuracy and completeness of all administrative documents and functions (time records, count sheets, inventories, billing, ) required by the contracted facility and IMS corporate
Qualifications for travel program manager
- Master’s degree in an analytical discipline (e.g., business, economics, computer information systems, engineering)
- Certification from Global Business Travel Association (GBTA) or equivalent such as Certified Professional in Supply Management (CPSM)
- 5 years or more experience in managing travel programs
- Familiarity with travel and expense systems
- Analytical discipline (e.g., business, economics, computer information systems, engineering) with 3 years or more of managing a travel program or related business experience, or
- Non-analytical field of study with 5 years or more of managing a travel program or related business experience
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Travel Program Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of travel program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for travel program manager
- Demonstrates complete understanding of the OR/SPD (Operating Room/Sterile Processing Department) Division’s processes and the ability to manage, train and implement in a contracted facility
- You will coordinate implementation processes with the implementation team
- Drive the clients travel program strategy, including change management, employee education on travel policy content and communications on the impact of non-compliance to the relevant stakeholders in the organization (budget holders, finance department)
- Assume full responsibility for identifying and driving new and existing savings opportunities
- Monitor and enforce compliance with the mandate of the client
- Provide client with targeted messaging, compliance- and management information to deliver meaningful insight and messages to the traveler audience
- Act as the global program lead, ensure alignment and lead global communications, processes and consistencies on driving performance
- Ensure industry innovation and best practices are being identified and applied where possible
- Provide leadership to the outsourced travel managers in the other regions
- Leverage people, process and technology improvements to optimize the internal customer experience of our travelers
Qualifications for travel program manager
- Degree in business or relevant years of work experience
- 5+ years of experience in corporate travel or a related field is required Concur knowledge – is preferred
- BI and/or Cognos analytic tools’ experience is preferred Ability to work independently but also to be a part of a team
- Excellent communication (written, verbal and oral) organizational, management and negotiation skills
- Reporting and analytical skills preferred
- Experience managing global or multi-national travel accounts is preferred