Technical Writer Job Description

Technical Writer Job Description

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Technical writer provides CBP with training solutions that include the following Microsoft Word based documents: quick reference card, quick reference guide, user guide, and instructor/student guide; Adobe Captivate based solution of training simulations; and Camtasia based training solution of videos.

Technical Writer Duties & Responsibilities

To write an effective technical writer job description, begin by listing detailed duties, responsibilities and expectations. We have included technical writer job description templates that you can modify and use.

Sample responsibilities for this position include:

Develop, review, update and obsolete SOPs, FORMS and Log Books
Liaise with Quality Assurance to ensure that GMP standards are maintained in line with current SOP's
Involvement in engineering meetings as part of coordination of specification changes that will lead to updates to SOPs, FORMS and Log Books
Use specified software packages and standard procedures, responsible for compiling and maintaining all relevant documentation including managing the EDMQ review and approval process
Provide technical and clerical support to the engineering team in the preparation of documentation, collation of data and tracking of SOPs
Assist with the development, review and approval of software lifecycle documentation (URS, DS, SAT and Reports)
Involvement in the site alarm management project team
Research, writing and editing of administration, installation, deployment, developer, end-user product and release notes documentation, including online help
Satisfy documentation requirements of both client-facing and internal projects
Input into project planning through estimation of documentation effort

Technical Writer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Technical Writer

List any licenses or certifications required by the position: ITIL, CCNA, 9001, ISO, CMMI, V3, KCS, JLPT, FUSA, GIAC

Education for Technical Writer

Typically a job would require a certain level of education.

Employers hiring for the technical writer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Technical, Writing, English, Communications, Journalism, Engineering, Computer Science, Education, Business, Science

Skills for Technical Writer

Desired skills for technical writer include:

HTML
Microsoft Office
XML
Excel
Microsoft Word
Adobe Acrobat
Visio
Grammar
CSS
SharePoint

Desired experience for technical writer includes:

Bachelor’s degree in Communications, English, Journalism, Business or related field
Bachelor’s degree with concentration in Computer Science, Journalism, or English
Proven attention to detail and the ability to set and meet tight deadlines
An understanding of the challenges teachers face as new technology and pedagogy is deployed in the classroom
Proficient organizational skills along with the ability to work independently and as part of a team
7-10 years of experience of professional writing

Technical Writer Examples

1

Technical Writer Job Description

Job Description Example
Our company is growing rapidly and is hiring for a technical writer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical writer
  • Leveraging creative and technical expertise/experience in support of corporate initiatives and revenue objectives
  • Ascertain documentation needs of different teams
  • Organize work according to priorities and new assignments
  • Contribute to development of standard documentation processes and styles
  • Research, design, and write precise documentation consistent with department styles
  • Acquire proficiency in department products through interaction with technical personnel, review of existing technical documents, and general use of the products
  • Identify product weaknesses and suggest ways to ease understanding and use of the product
  • Assist co-workers with translations and reviews of a variety of written materials
  • The creation of Standard Operating documents for the organization
  • Writes documentation plans and creates schedules based on project plans
Qualifications for technical writer
  • Knowledge of the basics of programming and building systems
  • Experienced working with data
  • Work with cross functional team to map detailed planning processes, identify cross functional linkages and dependencies and document integrated processes
  • Creation of Standard Operating documents for the organization
  • Responsible for routing the documentation through the document management system (or offline approval process) within the agreed approval cycle
  • Oversee process decomposition design in the PUB, work closely with COE to align process decomposition
2

Technical Writer Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of technical writer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical writer
  • Manage new documentation and revised documentation through lifecycle and document management system
  • Help with investigations, non-conformances and CAPA process
  • Confer with customer representatives, vendors, regulatory personnel, or others to establish technical specifications
  • Review established documentation and recommend revisions or changes in scope, format, and content
  • Spend time with SMEs observing production, developmental, and experimental activities to determine operating procedure and detail
  • Write, publish, and maintain high-quality help content and user interface (UI) messaging
  • Manage the production and publishing of documentation, both internal and external
  • Collaborate with product and content experts, and build strong relationships with stakeholders
  • Identify user needs, use cases, and metrics to focus priorities
  • Monitor discussion forums and questions to identify any answers that require documentation
Qualifications for technical writer
  • Work with the business to determine a sustainable process to review and update the process decomposition on the PUB
  • Experienced in the delivery of training
  • Experience in an FDA approved facility required
  • Experience with the software system EDMQ
  • Significant experience in Automation/Engineering/Validation gained within a biotech, pharma or health care organisation
  • Create and maintain business and technical documentation supporting Rockall's suite of Collateral Management software products
3

Technical Writer Job Description

Job Description Example
Our company is looking to fill the role of technical writer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical writer
  • Write policy, procedure and reference documentation to support internal team processes
  • Coordinate and facilitate end user documentation project team meetings, develop and distribute meeting agendas and meeting minutes
  • Research and compile technical data for use in end-user documentation
  • Prepare written text and coordinate layout and organization of materials according to prepared outlines from SMEs and the AWIS documentation standards
  • Manage the end user document and internal AWIS process configuration Item library
  • Prepare internal team training materials
  • Provides technical writing skills for the generation and formatting of procedures and documentation
  • Create, analyze, write, and edit materials including facts sheets, talking points, briefing papers, and questions and answers
  • Editing, copyediting, and proofreading, sometimes reorganizing drafts, rewriting sections, and providing writing assistance for all correspondence generated within the office
  • Interpret policies and craft briefings for various levels of staff
Qualifications for technical writer
  • The candidate will work in a busy and dynamic work environment and will be expected to contribute both to internal and external documentation requirements
  • 1+ years of experience with MediaWiki, Confluence, or similar tools
  • Experience creating documentation using MS Office
  • Ability to access and interpret customer data from such tools as Google Analytics and Splunk
  • Familiarity with desktop, laptop, mobile, and tablet computers
  • Working knowledge of C/C++, Fortran, or some other programming language would be an advantage
4

Technical Writer Job Description

Job Description Example
Our company is searching for experienced candidates for the position of technical writer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical writer
  • Can work remotely, however will need to be on site periodically
  • Gathers technical information, prepares written text
  • May maintain a current internal documentation library
  • Provides technical copy for various types of documents for a program/project of similar complexity
  • Prepares and maintains operations documentation, user guides and manuals and technical publications
  • Prepares reports, responses and briefs targeted to a wide range of audiences
  • Coordinates layout and design of documents
  • Supports all phases of documentation
  • Produces defense acquisition documentation, user manuals, training manuals and other documentation utilized by the end-user community of DoD electronic equipment and systems
  • Interprets engineering and maintenance drawings, operational procedures and to understand and blend large quantities of computer related information
Qualifications for technical writer
  • Proficiency with WebHelp generation software, particularly MadCap Flare, RoboHelp, Xmetal
  • Proficiency with Content Management Systems and/or Authoring/Publishing systems, such as MadCap Flare, Adobe RoboHelp, SDL Xopus and similar tools
  • Previous internships or coursework as a technical writer responsible for creating documentation would be an advantage
  • Familiarity with DITA XML-based publishing or third-party integration into Integrated Development Environments (IDE) would be an advantage
  • Experience independently writing to and successfully responding to Task Order Response, PWS, RFI, Data Calls and other government solicitation requirements as needed
  • Ability to effectively meet internal and customer deadlines by establishing priorities to effectively meet schedule dates for information gathering, writing, review, and approval is critical
5

Technical Writer Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of technical writer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical writer
  • Create new documentation in an XML format
  • Accountable for the timely production, upkeep, and delivery of documentation
  • Responsible for documenting control areas in authorization package body of evidence
  • Accountable for obtaining information for engineering personnel
  • Perform security documentation reviews for gaps in posture resulting in recommendations for the inclusion into the risk mitigation strategy
  • Develops, revises, and reviews product package inserts and user's manuals to assure compliance/conformity with existing Corporate, Regulatory and Global (ISO, PAL, ) guidelines
  • Studies and reviews manufacturers' data, drawings, parts lists, and prototypes to delineate technology, operating procedures, and specific logistics of operation
  • Works with Label Control, Incoming Inspection, Operations, and Quality to resolve issues regarding technical documentation and to develop procedures geared toward minimizing and eliminating recalls related to technical information
  • Develops and reviews vendor specifications for technical documentation, and develops and maintains graphic standards for manuals and digital content
  • Participates in the GPDS product development process
Qualifications for technical writer
  • Coordinate requirements with leads/technical SMEs, contributors etc… as necessary and enter and monitor data in SharePoint
  • Excellent editorial and document formatting skills • Detail oriented • Capable of working under tight deadlines, with the flexibility to work on several projects concurrently • Excellent time and resource management skills • Proficiency in using Microsoft Office applications to produce and format reports, presentations, correspondence and a variety of other materials • Motivated and self- directed/self-driven team player
  • BA/BS in Marketing, Business, IS or equivalent plus 4-6 years related experience in a drafting, graphics or similar environment
  • 5+ years of related business experience in the Telecommunications or related industry
  • A team-focused, self-starter with the ability to manage multiple projects to completion in fast-paced, deadline-driven engineering environment
  • Proficiency with design, page layout, and print standards and processes

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