Staff Technical Writer Job Description

Staff Technical Writer Job Description

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Staff technical writer provides technical writing expertise to create standards that align with DITA authoring standards and Edwards’ requirements for maximizing reuse within the CMS.

Staff Technical Writer Duties & Responsibilities

To write an effective staff technical writer job description, begin by listing detailed duties, responsibilities and expectations. We have included staff technical writer job description templates that you can modify and use.

Sample responsibilities for this position include:

Create documentation for technical users who may be new to developing applications for the cloud and administering applications on virtualized platforms
Create information for experienced technical users those who may be new to administering virtualized platforms
Conducts and/or supports quality assurance processes for documents
Become an expert on IaaS products, technology, and terminology across BU’s
Prepare customer facing product documentation for both technical and non-technical audiences like Inspection/Reliability Engineering, IT, Maintenance Engineering, Operations, Pilot teams
Demonstrated experience reading product requirements and functional specifications to determine product documentation needs, extract bulk of content and identify areas where more information is needed
Act as a passionate customer advocate, starting by learning everything you can about the customer
Help build a best-in-class technical-writing and content-operations function by being resourceful and forward-looking
Expert in breaking down problems and estimate time for deployment tasks
Good understanding of existing and emerging technologies in SAP and non-SAP space in the areas of Web Development, Cloud, In-memory Databases

Staff Technical Writer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Staff Technical Writer

List any licenses or certifications required by the position: JLPT, GIAC, CISSP

Education for Staff Technical Writer

Typically a job would require a certain level of education.

Employers hiring for the staff technical writer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Technical, Writing, English, Computer Science, Technical Communication, Journalism, Communications, Engineering, Creative Writing, Communication

Skills for Staff Technical Writer

Desired skills for staff technical writer include:

DITA and topic-based writing
XML
Business intelligence tools and data analytics
DITA
Linux operating systems
Unix
HTML
Splunk software and use cases
Core technical communication concepts
DITA XML

Desired experience for staff technical writer includes:

Familiarity with story-boarding and video scripting is a plus
Bachelor’s degree in Technical Writing, English, Communications, or Journalism
Minimum 3-5 years’ experience required in technical writing for software systems
Knowledge of localization management, Adobe CQ/Experiment Manager, Confluence, and scripting languages is a plus
Significant relevant experience Implementing and supporting SAP ECC with specialism in components such as BI, Business Objects PI, Portal, SRM, CRM, BPM and MDM
Must have critical thinking skills and good judgment working in an independent environment

Staff Technical Writer Examples

1

Staff Technical Writer Job Description

Job Description Example
Our company is looking for a staff technical writer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for staff technical writer
  • Responsible for providing written TSCM reports based off of TSCM inspection findings, vulnerabilities, and assessments
  • Compiles and edits notes and imagery
  • Perform research and create Intelligence community imagery products
  • Develop new information on major functional areas and update existing information without supervision
  • Create video storyboards
  • Define customer requirements across a collection of products or a suite
  • Independently seek product/suite/feature information from multiple sources even when little or no formal information exist
  • Creates, develops, plans, writes and edits complex operational, instructional, interactive electronic technical manuals (IETMs), maintenance or test procedures for paper, multimedia or web-based publication
  • Responsive to technical and customer requirements
  • Mentors junior writers, providing feedback and critiquing work to assist with developing leadership skills, documentation skills and expertise with production tools, projects
Qualifications for staff technical writer
  • A Bachelor’s Degree from an accredited college or university or three years of recent comparative work experience may substitute for the degree requirement
  • Also desirable is experience with the Joint Staff Action Processing system, Joint Technical Intelligence Portal, PORTICO, NSA Technical Security Analysis Center, experience working with the TSCM community and the intelligence community as a whole, and working knowledge of TSCM equipment and methodology
  • Must be proficient with Microsoft Suite of products including, Word, Excel, Power Point, and Photo Editing software
  • Must possess in-depth knowledge of Executive Order 12333, and DoD Instructions 5240.2 and 5240.05
  • Must have an understanding and hands-on skill and experience with, information security practices required to establish and maintain system integrity for safeguarding classified information in a secure environment
  • Ability to communicate effectively with Intelligence Community (IC) individuals and management
2

Staff Technical Writer Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of staff technical writer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for staff technical writer
  • Provides recommendations and ideas to the technical documentation team, project leads, management and the customer on best work practices, workflow, presentation, structure and organization of materials by developing new work processes and methods using existing authoring tools, new authoring tools and third party plug-ins in order to improve work process efficiency and overall quality of customer deliverables
  • Plans, budgets and schedules technical writing projects including the coordination of work assignments with other members of the technical documents team
  • Supports CMMI efforts by defining methods and procedures on new assignments
  • Documents engineering processes and specifications by editing software developer and engineering staff's notes and procedures and apply formatting in order to support the writing and publication of hardware and software test procedures, white papers, readme files
  • Proactively informs management team and project leads to report project status, issues or concerns, including issues of scope, schedule
  • Ensures the accurate preparation of documents for interim and final delivery to customer by creating and preparing materials (agendas, ) in order to facilitate various validations and verifications of manuals with the customer
  • Create information for experienced technical users those who may be new to administering enterprise mobility management
  • Support and contribute to departmental goals
  • Work with software and firmware teams to plan, develop, and drive software documentation for SDKs, APIs, and FDK solutions
  • Author content that enables our customers to produce best-in-class products that are used worldwide by consumers in their homes and in the cloud
Qualifications for staff technical writer
  • Consistent record of researching and writing excellent documentation and examples for enterprise software products
  • Aptitude for nurturing a collaborative, upbeat, positive working environment that values creativity and innovation
  • Program and Project Leads
  • External customers, suppliers and subcontractors
  • Department personnel
  • Members of Engineering and Technical Staff
3

Staff Technical Writer Job Description

Job Description Example
Our company is growing rapidly and is looking for a staff technical writer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for staff technical writer
  • Be ready to discuss technical details and demonstrate your deep technical knowledge every day
  • Collaborate with other writers and coordinate shared content
  • Write new user documentation for applications and technologies in active development
  • Work closely with development teams and product managers to understand your products and the people who use them
  • Passionately pursue the information that your customers need to be successful
  • Track quality metrics of all deliverables using Authorized
  • Technical Review process
  • Manage development of deliverables to support Product Safety
  • Engineering, ILS managers, and commercial operator support
  • Manage outsourcing of work
Qualifications for staff technical writer
  • Create product documentation primarily for system administrators, other business user roles
  • Must be willing to work out of an office located in Redmond, WA
  • Strong written communication skills and the ability to effectively communicate with the target audience
  • Strong ability to research and interpret data
  • Strong working knowledge of DoD MIL Standards and style guides and the ability to adhere to and implement such standards to technical documentation
  • Considered as an expert in several areas of their job
4

Staff Technical Writer Job Description

Job Description Example
Our company is hiring for a staff technical writer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for staff technical writer
  • Work with internal and external suppliers to ensure quality of final documents
  • Manage budgets associated with related tasks
  • Participate in modernizing our documentation
  • Own and manage development and maintenance of documentation and training tools for both the User Interface the Platform
  • Work with the Engineering and Product Management teams on assuring that our product copy and messaging is simple, concise, and consistent
  • Carry out assignments from beginning to completion with little assistance
  • Acts as the content strategist and technology-focused authority for content design
  • Verifies technical content by testing the product
  • Write user documentation for business analytics applications
  • Help pave the way for content based on use cases and customer scenarios
Qualifications for staff technical writer
  • Bachelor’s degree in Technical Communication, Computer Science, Educational Technology or related discipline with 12 + years of experience, or Masters Degree with 8+ years experience, or the equivalent in training and/or experience
  • Strong proficiency with editing and production tools
  • Strong knowledge of publication systems
  • Strong team leader skills with ability to supervise and excellent people skills
  • Strong ability to manage and lead complex tasks from kick off to delivery
  • Strong customer interface skills and sensitivity to customer satisfaction
5

Staff Technical Writer Job Description

Job Description Example
Our innovative and growing company is hiring for a staff technical writer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for staff technical writer
  • Author new documentation,with U.S. and U.K
  • Write new user documentation for advanced search technology applications
  • You will craft content for developers, integrators, and implementers
  • You will work both individually and on a team to design and author content
  • You will produce documentation designs, plans, and schedules
  • You will update existing content for minor releases and to respond to customer feedback
  • You will use markdown and other tools to author high quality material on schedule
  • You might engage with your audience in communities and forums
  • Write user docs that make using complex products easy for end users and administrators
  • Work closely with agile development teams and product managers to define documentation requirements and produce customer-facing docs
Qualifications for staff technical writer
  • Should be flexible and enjoy working with new technology in an exciting environment
  • At least 3 years experience in a technical role - thorough knowledge of the software development process is a must
  • The ideal candidate is able to understand, explain and use complex technologies, has good working habits, and excellent communication skills
  • Academic degree in computer science, another technical field, or Journalism
  • Knowledge of a programming language is a plus
  • Must be flexible and enjoy working with new technology in a dynamic environment where requirements change rapidly

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