Tech Ops Job Description

Tech Ops Job Description

179 votes for Tech Ops
Tech ops provides windows / Mac / Linux OS support by evaluating and troubleshooting issues including running in-depth diagnostics.

Tech Ops Duties & Responsibilities

To write an effective tech ops job description, begin by listing detailed duties, responsibilities and expectations. We have included tech ops job description templates that you can modify and use.

Sample responsibilities for this position include:

Responsible for the building and executing of communication plans that include all interested and impacted parties related to the event
Monitor open PO’s and work to resolve any issues – delivery ETA, receiving, invoice discrepancies, – with appropriate department
Serve as primary contact and consultant to the Tech Ops Area VP of Operations and Tech Ops Market RVP on financial close, forecasting, and related variance analysis, explanations and supporting schedules
Lead in the preparation of the annual budget for Tech Ops for the market, including analysis and preparation of related supporting schedules
Accountable to the Director of Finance for providing insights, guidance and recommendations on both financial and operations efficiencies for the market, including financial projections, monthly variance analysis and annual budget preparation
Contribute to the market business and financial operating strategies that will support efficiency, growth and expansion via development of financial models
Research and recommend innovative, and where possible automated approaches for system administration / provisioning tasks
Ensure datacenters are ‘tour worthy’
Provide work direction to the rest of the datacenter team
Plan and supervise datacenter migrations

Tech Ops Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Tech Ops

List any licenses or certifications required by the position: ITIL, HDI, MCSE, MCSA, CCIE, POPM, OS, AIX, RHEL, CCNA

Education for Tech Ops

Typically a job would require a certain level of education.

Employers hiring for the tech ops job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Technical, Computer Science, Associates, Education, Management, Engineering, Science, Technology, Business, Electronics

Skills for Tech Ops

Desired skills for tech ops include:

Networking technology
Account administration
Relational databases
Tandem platforms
Ability to perform advanced troubleshooting on Mac OS
Production/post production infrastructure requirements
Windows 7
All tools

Desired experience for tech ops includes:

Troubleshooting skills such as debugging, problem solving, root cause analysis, and half-splitting, the dedication required to focus on troubleshooting for extended periods of time
UNIX (Solaris, Linux or AIX)
Must possess the ability to provide quality customer service via telephone, email, instant message, and incoming trouble tickets in a fast paced environment the ability to handle multiple tasks at once while delivering results
Primary working hours will be daytime shift Monday – Friday (7 AM - 10 PM) but work hour flexibility and overtime will be required to meet production support needs
Qualified candidate should possess several of the following qualifications
Safely drive a company vehicle

Tech Ops Examples


Tech Ops Job Description

Job Description Example
Our innovative and growing company is hiring for a tech ops. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for tech ops
  • Research accounts or other items in CSG, TOPS, or other applications as needed
  • Coordinates information, material and billing for MDU type projects
  • Coordinates installation and project billing with contractor companies
  • Research and analyze contractor billing and project data to identify trends and errors
  • Coordinates timing and information on billing items for accruals and related forecasts
  • Works with warehouse and contractors to material stock requests
  • Calculate and process invoice back charges and communicate results to appropriate personnel and contractors
  • Process underground project surveys and reports
  • Create, prepare, refine and distribute report material cost reports
  • Tracks contractor onboarding and removal in EMS
Qualifications for tech ops
  • Requires high level of independence and maturity and ability to interact with AVP of Operations and other senior staff
  • Advanced knowledge of MS Excel (pivot tables, financial formulas, ), Access, and PowerPoint
  • Responsible for knowledge of departmental paperwork, forms and reporting
  • Working in partnership with internal clients, the role requires a customer-focussed outlook to work proactively to engage the highest calibre individuals to become part of the GT&O success story
  • Advanced in Written and Spoken English
  • Bachelor’s degree (B.A.) preferred in Computer Science, Accounting, Finance or related field

Tech Ops Job Description

Job Description Example
Our company is hiring for a tech ops. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for tech ops
  • Provide leadership and direction to technical operations personnel including hiring practices, coaching and development, disciplinary actions, recommending training, goal formulation and attainment, problem solving, performance tracking, performance reviews and safety
  • Expected to meet or exceed company standards with regard to appointment windows, repeat rates, on time performance, CSAT and NPS scores
  • Work with call center, marketing, sales and technical groups to assure sound decision-making, teamwork and smooth customer service coordination between departments
  • Prepare, analyze and issue reports on numerous work activities related to service calls, outages, and installation and upgrade activities
  • Prepare and manage capital and operating budgets
  • Gather, analyze, monitor, and report financial and inventory data
  • Identify pain points within the interdependencies between our team’s Talent Acquisition, Talent Management, Total Rewards, and Technology functions
  • Build a straightforward knowledge + project + task infrastructure to track and address identified pain points (likely to utilize Atlassian Confluence and JIRA)
  • Reduce HR transactional work by documenting high-traffic processes and frequently asked questions in order to empower sustainable, higher quality employee self-service both within and beyond the People & Culture function
  • Educate your team on the importance of our data, how to accurately generate it, move it around, and ultimately unearth critical information that enables us to take better care of our talent
Qualifications for tech ops
  • Organized, detail-oriented, work under pressure and able to handle and take initiative to resolve critical issues, required
  • Ability to work overtime and flexible schedule as needed (including nights and/or weekends)
  • May be required to climb to heights in excess of 20 feet on utility poles
  • Must meet and maintain compliance with Time Warner Cable’s Safe Weight policy
  • Must possess strong organizational skills including the ability to effectively and efficiently prioritize work
  • Must possess comprehensive knowledge of Microsoft Office programs (specifically Microsoft Outlook, Excel, Word, and Access)

Tech Ops Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of tech ops. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for tech ops
  • Exhibit excellent command on technology and OS knowledge, clustering
  • Lead implementation of multiple service improvements to finish
  • Ensure Provisioning activities are performed in compliance with corporate risk and security policies
  • Effectively contribute the implementation of new ideas and continuous process improvement
  • Support and solicit input from peers team members at all levels within the organization
  • Reinforce team approach throughout practice both on LOB projects and internal ICS initiatives
  • Have client/stake holder contact and build important relationships
  • Coordinate internal and external loss control activity for accounts within the assigned risk program
  • Contact, schedule and perform site evaluations of risks for potential loss exposures
  • Review, report and provide recommendations on loss prevention reports
Qualifications for tech ops
  • Communicates with employees and management as appropriate
  • 7 plus years of technical operations work experience required
  • Ability to find work without direction and continue to find productive work to benefit TWCBC operations
  • 3-5 years working with audience data, particularly with an audience data management platform
  • 3-5 years hands-on experience with pixel integrations across sites (desktop + mobile), digital ad placements, App SDKs, video players, email
  • 3-5 experience in creating a variety of ad units, including rich media ad units via various ad platforms

Tech Ops Job Description

Job Description Example
Our growing company is looking for a tech ops. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for tech ops
  • In conjunction with subsidiaries, develop a safety strategy for creating a safe work environment and for reducing the incidence of worker injury
  • Provide training and materials to accounts to reduce frequency and severity of claims
  • Assist insureds with their review and inspection of facilities with a focus on loss reduction and property conservation
  • Direct live and taped shows and/or presentations, remote or in a studio, which includes show design and format, set design, lighting, blocking, graphics, show changes, music, sight survey and set-up
  • Participate in the annual performance evaluations of technical and editorial staff
  • Document highlights and lowlights via daily show/shift reports
  • Assist ops manager to ensure client needs during day to day production
  • Supervise the technical crew assigned to live and taped telecasts and/or presentations
  • Inform and advise the technical crew of show needs
  • Meet with Editorial staff members prior to the show for the purpose of daily and future planning
Qualifications for tech ops
  • May travel to other locations to coordinate meetings and presentations
  • Must have valid State driver’s license and good driving record
  • Strong working knowledge of DSPs (MediaMath, TapAd, Yahoo! BrightRoll, DBM)
  • Process-orientated, but not rigid
  • A new hire with a driver’s license from another state is required to obtain a NC driver’s license within 30 days
  • Due to OSHA regulations, Time Warner Cable has weight limit requirements in place based on current equipment load restrictions

Tech Ops Job Description

Job Description Example
Our innovative and growing company is hiring for a tech ops. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for tech ops
  • Implement new ad sizes across site sections or pages in the CMS either by ad serving through DFP or locally in the CMS
  • Rollout and implement new technology platforms, features and related process changes
  • Lead the implementation of the technology and support for launches with new technology tools to work out bugs, test and learn, iterate training material and develop/iterate SOPs
  • Provide on-site support to include a key User Acceptance Test (UAT) and Site Acceptance Test (SAT) to measure delivery of technology versus what was asked
  • Develop technology training and Standard Operating Procedures (SOPs), review and update them
  • Manage technology related configuration overheads for implemented systems
  • Review weekly metrics related to new technology implementations and rollouts
  • Operate mill operating circuits
  • Recognize equipment or systems operating outside normal ranges
  • Comply with state and federal health and safety regulations
Qualifications for tech ops
  • Assumes ownership of data elements and is the central contact point in the organization in terms of reporting for information about the origins and revisions to those data elements
  • Strong operational knowledge of TCP/IP, Unix-based OSes, and highly available network servers
  • Computer skills in Windows environment, working knowledge of Word, Excel, Access, Lotus Notes software, on-line RMIS data base systems
  • Candidate must be proficient with Post Production technology solutions, MAM/DAM solutions, media centric file based workflows, Work Order Systems, Windows and Mac operating systems, Word, Excel, Outlook, Power Point, Keynote, and other similar software
  • Significant industry experience directing in a live news environment and significant industry experience as a Technical Director in a live news environment
  • Familiarity with rich media tags and a understanding of Javascript, Flash, and HTML

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