Ops-Support Job Description

Ops-Support Job Description

162 votes for Ops-Support
Ops-support provides tools expertise and support to Engineering: MS Office Apps, requirements capture databases, change management, peer review and change tracking tools.

Ops-Support Duties & Responsibilities

To write an effective ops-support job description, begin by listing detailed duties, responsibilities and expectations. We have included ops-support job description templates that you can modify and use.

Sample responsibilities for this position include:

Build PowerPoint presentations, edit excel documents, draft word and email documents
Presents project status, updates and performance to senior management and stakeholders
Leads the strategy, planning and implementation of respective local/regional projects and ensures that programs stay on plan by resolving resource conflicts and removing obstacles, which may involve negotiating at a senior level
Defines project tasks and resource requirements and will be required to develop full scale project plans
Lead regional, local, and/or global cross functional teams to ensure successful projects and programs
Maintain contact and work effectively with all levels of management, employees, program customers
Work effectively with others to ensure seamless operations of the Systems Engineering office act as primary support for multiple programs and assigned employees in the area
Maintain confidentiality while performing a wide variety of sensitive administrative and support tasks for a variety of programs that include office supplies, travel coordination, expense reports
Work independently to execute tasks, and multi-task and balance daily activities while managing projects to completion
Support to direct staff

Ops-Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Ops-Support

List any licenses or certifications required by the position: JLPT, CET, PMP, PJM, ITIL, EBT, COPC, CPR, WIC, VOC/ID

Education for Ops-Support

Typically a job would require a certain level of education.

Employers hiring for the ops-support job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Management, Business, Engineering, Computer Science, Education, Science, Finance, Business/Administration, Technical, Communication

Skills for Ops-Support

Desired skills for ops-support include:

Office equipment
Mortgage servicing industry
Application of concepts
Ethernet carrier transports and Wifi
Incident and change management tools
Microsoft Office

Desired experience for ops-support includes:

The Content Operations Support Center Manger will be a management and engineering point of escalation managing resources in a shifted 24x7 environment
Manager will lead engineering team, maintain, and prevent issues with content acquisition, processing and delivery systems
Ability to lead and proactively identify impairments to prevent customer impacting performance issues
Must have strong leadership skills and be able to remain calm and focused in stressful situations
Thorough understanding of video network architecture, data networking, system operations, and HFC cable systems
Possess a high level of knowledge of the UNIX/LINUX OS and be proficient using command line

Ops-Support Examples


Ops-Support Job Description

Job Description Example
Our growing company is looking to fill the role of ops-support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for ops-support
  • Managing organizational announcements and communication bulletin boards
  • Develops and manages a sales reporting system that will provide data and analysis for Sales Support teams use, strategic data analysis for sales management requirements
  • Work in a UNIX/Linux environment to support and manage distributed software running with Oracle databases for large-scale, performance-critical and highly available distributed systems
  • Partner with engineering teams to debug software programs, make enhancements to existing software systems, and design and develop software features to ensure systems are scaled and supportable
  • Devise and set standards around software maintainability, and design and implement automation for manual tasks to improve efficiency
  • Use SQL, Ruby, Perl, Java and Business Intelligence Analytics to collect and publish operational metrics and analyze trends
  • Maintain a high level of user expertise regarding PARTS+ recordkeeping system and other internal systems
  • Process participant adjustments and plan inquiry changes as requested by change requests (CRs) through Star Team
  • Work with the fellow Operations Support members, System Analysts and other internal departments on the completion of projects such as on Fund Family Fund Swaps
  • Execution of assigned Fund Swaps, via AWD
Qualifications for ops-support
  • Ability to multi-task and manage multiple issues, projects, and/or duties simultaneously—including resources, priorities, and timelines
  • Experience with network monitoring systems (Netcool, Big Brother), ticketing management systems (like Remedy) and video analysis/tools such as Tektronix Sentry, IQ plus
  • Be flexible, adaptable and results oriented
  • Be amenable to dedicate overnight shift
  • Windows, Unix (Solaris) or Linux
  • Service Desk Management Tools

Ops-Support Job Description

Job Description Example
Our company is looking for an ops-support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for ops-support
  • Flexible for additional ad hoc projects as determined by the Director, Operations Support
  • Provide support for price break and missed dividend corrections
  • Draft and submit system Change Requests for programming changes needed to correct defects or effect participant and plan level adjustments
  • Provide recommendations on potential opportunities for further enhancements opportunities for efficiency gains and present to Management
  • Manage data related tasks for ad hoc conversion projects, such as de-conversions, as needed
  • Assist with CR trending and root cause analysis, collaborating with other members of Operational Shared Services, other business units
  • Partner with engineering teams to debug software programs, make enhancements to existing software systems, and design and develop software features to ensure systems are scalable and supportable
  • Monitoring emails and ticket for changes in computer assignments and new computers assigned
  • Keeping purchasing records and documentation, and
  • Data entry in spreadsheets and a computer inventory software
Qualifications for ops-support
  • Bachelor’s degree in Business, Management, Finance, Marketing
  • A minimum of 5 years of related business experience in project management with experience in delivering sales and marketing focused projects is highly preferred
  • Willingness to support remote project locations for extended time periods, within or outside US
  • Proven record of delivering on business goals and strategy
  • Experience managing projects and program execution
  • Must have at least 2-3 years Telecom experience

Ops-Support Job Description

Job Description Example
Our company is looking for an ops-support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for ops-support
  • Placing decals on new UFIT workstation computer equipment
  • Physical inventories at various sites
  • Processing computer surplus requests to Asset Management, and annual inventory of decaled property
  • Producing Quotes for computer and hardware purchases (training will be provided)
  • Conduct shift turnover meetings to communicate any problems that are currently being addressed and any problems encountered to the next shift
  • Support to existing and future international flight procedure and airspace design efforts
  • Provide technical and procedure design support to ongoing and future projects through review and drafting of reports, procedures designs, benefit analysis, community outreach, and other general technical support
  • Develop and maintain proficiency in various design tools
  • Remain current in and distribute knowledge of criteria changes and industry trends
  • Operations, patient satisfaction, and staff support
Qualifications for ops-support
  • Develop and maintain strong relationships with Client Service team
  • Ensuring that operational risks are recognized and escalated
  • Perform front office and back office reconciliation
  • Experience in Trade support / Settlement / Reconciliation
  • Banking / Finance fresh graduate are welcomed
  • Interest towards progressing in B&F industry

Ops-Support Job Description

Job Description Example
Our growing company is hiring for an ops-support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for ops-support
  • Implements federal, state, and local laws, regulations, and procedures related to school health services
  • Implements laws, regulations, policies and procedures to control communicable disease within the school setting
  • Maintains daily, monthly, and yearly statistics on health room services for reporting purposes to code in HMS EARS and Health Master
  • Organize, file, and maintain health information in a confidential manner
  • Documentation of health services provided
  • Maintain the clinic supply inventory
  • Assist the school nurse with students’ health record review and follow up, using emergency clinic cards
  • Administers medication to students per policy and procedure, maintaining student medications and records per policy and procedure
  • Assists with blood glucose monitoring, insulin administration, and carbohydrate counting for Diabetic students
  • Identifies and documents students with health problems and refers students to the SCHN (school nurse)
Qualifications for ops-support
  • Good personality and attitude to learn
  • 3+ years experience on internal system applications such as PARTS+ and related applications
  • Mathematical aptitude and strong analytical skills
  • The ability to handle multiple tasks simultaneously and the ability to work well with other areas at RPS, often under tight deadlines
  • Understanding of work flow, business processes
  • Able to research and resolve a wide variety of issues and queries using independent judgment with little or no assistance

Ops-Support Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of ops-support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for ops-support
  • Communicates necessary medical information in a timely manner to parents/guardians, the school nurse, and appropriate school personnel while maintaining confidentiality
  • Maintains emergency procedure information for students and staff
  • Maintains a back-up notebook in the event of absence or technical difficulties
  • Establishes and maintains open communication and a cooperative relationship with students, staff, parents, and community
  • Maintains a clean, safe, and adequately stocked health room
  • Ability to accept supervisory direction
  • Ability to perform specialized medical procedures for students after receiving child specific training and delegation of task by the school nurse
  • Ability to establish and maintain effective communication, both orally and in writing, with school administrators, central office personnel, faculty, staff, parents and students
  • Ability to provide a supportive atmosphere for students and staff while assuring appropriate health room use
  • System User Admin - Set up new users, changes for current users, and remove terminated users in all Claims related systems
Qualifications for ops-support
  • Strong analytical skills and a desire to think outside the box! There is great potential to shape and define the role as the Marketplace matures over the next 2-3 years
  • Technical acumen and troubleshooting skills
  • Operating with ownership and a sense of urgency - The marketplace is a customer facing, business transformative application
  • Scripting/coding knowledge is helpful (as it makes understanding of the application and architecture easier)
  • 1-2+ years of experience or familiarity in any operations/support role
  • Understanding of any coding/scripting language

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