Ops Manager Job Description

Ops Manager Job Description

153 votes for Ops Manager
Ops manager provides daily support to construction group, including administrative, word processing, database, and spreadsheet activities; coordinate office coverage, e-mail communication, schedules, meetings, itineraries, invoice processing;.

Ops Manager Duties & Responsibilities

To write an effective ops manager job description, begin by listing detailed duties, responsibilities and expectations. We have included ops manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Responsibility for the management of all transactional activities relating to Accounts Payable, Sales Ledger, Treasury, Travel and Employee Expenses
Build the financial operations team from the ground up to ensure that the new processes are effectively migrated in and process improvement and standardisation are delivered
Assist with the design, implementation and management of a new ERP finance system
Ensure that finance processing capabilities are continuously delivered
Ensure a robust controls framework and ethos in the end to end procure to pay processes
Create and maintain finance policy handbook
Deliver and maintain an improvement and KPI driven team that focuses on process efficiency and accuracy
Effectively communicate and build relationships with the wider business and external suppliers
Encourage cross-functional working
Drive efforts to design next generation hosting, deployment and monitoring, automation architecture Designing, and implementation of IaaS & PaaS solutions, application modernization, and migration of application away from Co-lo Datacenter model into Hybrid Cloud model utilizing IaaS and PaaS solutions

Ops Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Ops Manager

List any licenses or certifications required by the position: AED, CPR, PMP, ITIL, APICS, CCIE, CTR, HDI, SFDC, A&P

Education for Ops Manager

Typically a job would require a certain level of education.

Employers hiring for the ops manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Environmental Sciences, Education, MBA, Technical, Management, Business/Administration, Computer Science, Industrial Engineering

Skills for Ops Manager

Desired skills for ops manager include:

Relevant technology-based projects
Clients’ financial life priorities and connect them to Bank of America solutions that meet their financial goals
Database and presentation software
Word processing
Lean and Six Sigma methodologies
Cal OSHA and OSHA occupational safety regulations
Loan processing
Microsoft office suite

Desired experience for ops manager includes:

Act as the escalation point during incidents and facilitating timely issue resolution
Communicate appropriately with internal and external Business Units
Oversee all hardware, software, IaaS and PaaS solutions
Demonstrated experience migrating on-premises services/applications to the IaaS and PaaS models (AWS, Azure, Acquia, Pagely)
Experience with design and implementation of IaaS & PaaS solutions
Experience with deployment, Information Security, Software Engineering, Java middleware (Glassfish, WebSphere, JBoss), databases (Oracle, MySQL), Sendmail, LDAP,SVN, Git, Wordpress

Ops Manager Examples


Ops Manager Job Description

Job Description Example
Our company is looking for an ops manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for ops manager
  • Develop strategies and support plans to consistently exceed service levels in a highly dynamic and fast changing application environment
  • Technical troubleshooting of complex mobile rich media campaigns
  • Manage a team of operations engineers and scrum masters as the product owner' in our Agile operation, contributing to the creation of a massively scalable, highly available IP Video Platform
  • Manage multiple projects and initiatives at the same time, with involvement through all phases of the SDLC ranging from architecture and design to testing to deployment and support
  • Provide Ops & Engineering leadership with visibility into Backlog sprint outcomes
  • Maintain a strategic view of your own product's long-term roadmap those of other product owners to balance resource dependencies and create combined wins
  • Ensure smooth communications with key stakeholders, Program, Product, Business
  • Drive the maturation of ITIL fundamentals, root cause analyses and repeatable procedures
  • Negotiate and set annual goals with clear success criteria with each of your direct reports, supported by periodic meetings to track progress
  • Revise processes and tools as needed to support your mission
Qualifications for ops manager
  • Must have strong negotiation skills and be able to clearly and effectively communicate the rationale behind Web Hosting policies and procedures
  • Minimum five (5) years experience in managing mission critical hosting services
  • Minimum three (3) years of Internet and networking experience
  • 5+ years' experience in accounting with a mix of Big 4 accounting firm and a top-tier tech company with international accounting/finance experience
  • MS Office Suite, MicroJ Plus or Front Office functional training, SQL knowledge a plus
  • Knowledge of software development lifecycle preferred

Ops Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for an ops manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for ops manager
  • Creating and implementing ad tags
  • Collaborate with cross-functional teams on audience targeting project initiatives
  • Work closely with product team and provide recommendations on feature enhancements
  • Work with third party new data providers to integrate into One Platform
  • Tier 3 escalation point for internal teams
  • Develops procedures and processes to support educate/train Engineering support personnel
  • Maintains open communication channels with cross-functional teams, on the system side Spotlight, focusing on quick resolution of technical issues
  • Work closely with product owners, domain-specific scrum masters and staff to groom, prioritize, and execute sprint stories from the Backlog, ensuring the successful adoption of Agile
  • Ensure ITIL fundamentals are integrated into Scrum/Kanban stories, root cause analysis and standard, repeatable operating procedures
  • Provides hands-on training to staff
Qualifications for ops manager
  • 5-10 years in software, analytics or data driven business operations
  • 5 years developing or operating Web, video or financial solutions in an Agile environment
  • Excellent organizational skills in service to both smooth execution and communications
  • 3+ years ad ops experience, preferably at a full-service agency
  • Familiar with Flash, HTML, JavaScript and Rich Media
  • Experience in Rally Agile development tools is a plus

Ops Manager Job Description

Job Description Example
Our company is looking for an ops manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ops manager
  • Analyze sales activities and metrics to identify areas of opportunity for improvement and implement solutions for increased funnel conversion
  • Works with sales to assure accuracy of funnel profile to actual forecast
  • Develops and drives management cadence for select initiatives such as the annual CX Survey
  • Works with Regional leadership to organize and drive annual planning process
  • Monitors sales and quota coverage to insure optimization of the sales force
  • Drives projects across functions to improve customer experience within the region
  • Provide internal support for usage and adoption of Salesforce.com and other sales productivity tools or processes
  • Help implement and maintain inside sales lead tools or services
  • Play an active role in identifying processes that can streamline sales and eliminate inefficiencies
  • Act as a liaison/partner between the Sales Team and other internal customers
Qualifications for ops manager
  • Must be a leader/motivator with management, organization and interpersonal skills the stature to be a strong business partner to sales and services management
  • Must be an effective communicator who engages by encouraging open communication, motivating through influence rather than power and building positive business relationships internally and externally
  • Ability to establish credibility with senior sales leaders, senior technology executives, Finance, Services executives and customers
  • Can lead people and processes to build a first-rate organization
  • Must understand the role of technology in business operations
  • Proven change agent with the ability to manage cross-functional and virtual teams in a matrix global environment

Ops Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of ops manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for ops manager
  • Formulation of annual operating & financial plans, Profitability analysis
  • Creating a process framework to work with the cross functional teams, work towards predictability of results and improved forecast accuracy
  • Analyze summary data and highlight variances from prior periods and among departments for management review
  • Partner with Corporate Facility teams to and operations managers to identify improvement opportunities
  • Develop reporting models to support company initiatives and/or financial decisions
  • Build and monitor performance metrics, with principal focus on ensuring timely delivery of month end reports, reconciliations and other deliverables
  • Ensure team delivers as per agreed SLA - Travel Dash boards, Capex, Opex preparation and expenses analysis
  • Responsible to frame and deliver team objectives
  • Drive process improvements required to enhance controls
  • Drive Repair performance of internal and external depots on daily/weekly/monthly base
Qualifications for ops manager
  • Has a multi-country perspective with the understanding of the differences between country-specific business practices legal/statutory requirements
  • Understand cultural differences and requirements with respect to sales processes and business practices
  • Prior Sales Support experience, including recent experience working directly with contracted customers, sales representatives and/or sales managers
  • Sound understanding of the concepts and principles of funnel management, forecasting and use of Salesforce.com
  • Proven track record of managing concurrent projects tasks, resources, delegation and deliverables
  • B.COM, MBA or CWA, with 8+ or more years of post-qualification experience in Reporting, Rent analysis, Capex, Opex analysis, Reconciliation & Reporting activities

Ops Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for an ops manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for ops manager
  • Drive performance improvement projects in cases of underperformance of internal and external Repair depots
  • Managing the repair operations issues for MSI SG/TW/KR team
  • Providing guidance and New Product Introduction (NPI) training delivery by the Development Engineering to the repair team (both internal and external)
  • Driving the FM/ATEX/UL compliance that the repair facility needed to support
  • Ensuring the set up for the Service spare parts material in MOL (Motorola Online Order Management system) for repair depot team
  • Service Parts Last-Time Buy (LTB) management for End Of Life (EOL) products
  • Quarterly E&O cost claim review supporting for Sanmina Melbourne
  • Working with Repair Quality team for internal process improvement for repair related matters
  • Supporting the Management team on Month-end performance operation review (Financials and Quality data)
  • Supporting the Management on annual planning and quarterly forecasting process for financials and quality data
Qualifications for ops manager
  • Providing the CAPEX submission for Fixed Asset Capitalization for Equipments/Machines needed by Repair Depot facilities
  • Service Operations of a major component of operating platform and database infrastructure services
  • Regularly pull data across various platforms on website and social media exposure
  • Knowledge of digital and/or social media metrics and key performance indicators
  • Proficiency dealing with technology
  • This position manages the processing of chargebacks from wholesalers and distributors

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