Systems / Network Analyst Job Description

Systems / Network Analyst Job Description

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Systems / network analyst provides infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring,application installation and configurationStandard system administration duties including server install, System/Application install and patchmanagement, Windows problem determination and resolution, log analysis, etc.

Systems / Network Analyst Duties & Responsibilities

To write an effective systems / network analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included systems / network analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Implement & support large scale solutions for 40,000 users
Provide third-tier operational support to internal IT departments to solve complex networks
Perform technical support and analysis on complex incidents/outages to minimize business impact and promptly restore service within Operational Service Levels (OLA’s) and Service Level Agreements (SLA’s)
Monitor/Triage all domestic and international Data Centers, Remote Offices, Wireless and their respective technologies
Escalate any major operational/systems problems to the appropriate 2nd Level support teams, management and key internal and external business partners
Coordinates requests with IT support teams, identifying, tracking and resolving issues
Detect, investigate, diagnose and recover anomalies across the production infrastructure
Perform first level technical support based on the Incident Management Framework
Ensure adherence to Change and Incident Management Policies/Procedures with appropriate back out instructions where applicable with respect to Service Level Agreements to our Client Base
Document and maintain standards, procedures and support information

Systems / Network Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Systems / Network Analyst

List any licenses or certifications required by the position: CCNP, CE, CCISP, SP, JNCIP, CCIE, SSL, R&S/DC, ITIL, CISSP

Education for Systems / Network Analyst

Typically a job would require a certain level of education.

Employers hiring for the systems / network analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Technical, Engineering, Business, Information Technology, Computer Engineering, Computer, Information Systems, Management

Skills for Systems / Network Analyst

Desired skills for systems / network analyst include:

ACLs
Network topologies and network security measures during day-to-day tasks
Cyberspace
Demonstrated skill in Active Directory
Experience with F5 Networks application delivery systems
Experience with SAML authentication
IP networking & routing in a data-center/lab environment
Microsoft Server 2008R2/2012 operating system installation and administration
Military Cyberspace operations
Technology

Desired experience for systems / network analyst includes:

Create and communicate detailed internal deployment plans
Work with the OSS Project Managers and the OSS Release Manager to obtain stakeholders buy-in
Co-ordinate the deployment of the vendor solutions into the production network, paying particular attention to quality communications and the escalation process (actual deployments occuring mostly after normal workhours)
Manage the respective vendors to resolve issues found during the testing and deployment phases
Knowledge of and experience working with Citrix applications presentation layer
Knowledge of and experience working with VMWare virtualization environments

Systems / Network Analyst Examples

1

Systems / Network Analyst Job Description

Job Description Example
Our company is growing rapidly and is hiring for a systems / network analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for systems / network analyst
  • Provide network trouble-shooting services to internal and external departments, groups and customers with varying skill levels using various packet sniffer tools and network logs
  • Assist with networking audits, reporting tracking security events and tracking reported risks to resolution
  • Perform software upgrades on Cisco, Juniper and other equipment vendors
  • Work closely with internal and external departments and groups to analyze requirements and develop solutions for both internal company projects and external customer projects
  • Provide 24x7 on call support when needed
  • Day-to-day support of our datacenter LAN, WAN, and security devices such as Firewalls, Load Balancers and other Network appliances
  • Troubleshooting and resolving network problems, and have the ability to quickly identify and resolve problems arising from network congestion, and other network abnormalities
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers
  • Leverage your extensive customer support experience to provide feedback to internal OPC teams on how to improve our services
  • Daily management of network devices including Cisco ASA Firewalls, F5 BigIPs, Cisco 6500 Switches, HP A series switches
Qualifications for systems / network analyst
  • Participate in the testing of the various changes brought into the network in relation to the OSS’s, including impacts on alarms, OM’s & CM/IM
  • Familiar with shell and Perl scripting and ability to build a simple script to automate tasks
  • Knowledge of Databases such as Oracle, SQL
  • Knowledge of Data Storage systems such as Sun, Hitachi, EMC
  • Experience with CA-PAM is a plus
  • Five years professional experience in analyzing and defining information security requirements and solutions
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Systems / Network Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a systems / network analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for systems / network analyst
  • Understand Information Technology Infrastructure Library (ITIL) processes to support clients
  • Perform enhanced root cause analysis and recommend mitigation strategies to improve network and application reliability
  • Provide on premise network on call and escalation assistance to the Global Network Operations Center
  • Configure and IA harden new computer hardware for installation at DoD training ranges
  • Participate in the monthly TTR IA meeting
  • Provide general computer/network support as required
  • Maintain and administer TARIF and CES/T4S Division computer networks and related systems and support system security and accreditation requirements
  • Act as the TARIF and Thompson Lab RDT&E computer network system administrator
  • Configure development system backup software and PC’s for optimal network performance and automated back-ups
  • Act as the technical point of contact on local computer network projects
Qualifications for systems / network analyst
  • At least 8 years of Netview experience
  • At least 8 years of Enterprise Extender experience
  • At least 8 years of Sysplex Distributor experience
  • At least 5 years of Netmaster experience
  • At least 5 years of OMPROUTE supporting OSPF experience
  • Experienced in configuring and support of Cisco routers, switches, other LAN devices
3

Systems / Network Analyst Job Description

Job Description Example
Our company is looking for a systems / network analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for systems / network analyst
  • Investigate, plan, implement and test Windows operating systems, software and information systems including but not limited to Active Directory, DNS, DHCP, VPN, WSUS, print services, file services, System Center Data Protection Manager, remote desktop services, Windows Server 2012 R2, Windows 10, and SharePoint 2016
  • Analyze user needs to determine appropriate information systems to automate operations and processes
  • Participate in feasibility studies and surveys including economic evaluation of proposed and existing information systems and applications
  • Provide instruction and training to users and other employees on day-to-day procedures
  • Prepare information system documentation including build documents, checklists, policies, and procedures
  • Perform problem resolution and support for information systems and infrastructure
  • Collaborate with other University departments to select, implement, and adapt new and existing information systems for University-wide use
  • NOC Engineers monitor large computer networks and servers for problems from a central Location
  • Follow predefined ITIL Incident Management processes in place for each client when working to resolve client requests or outages
  • Monitor ticketing system and monitoring alarms
Qualifications for systems / network analyst
  • Certifications in Cisco CCNP, CCIE, Juniper JNCIP­SP, CCISP, or other data comm
  • In depth knowledge of routing, switching, firewall, load balancer and DDoS mitigation
  • Ability to configure and Troubleshoot Switches (Cisco), Firewall (Juniper) and load balancer (F5 LTM)
  • Incident management covering and identifying actionable incidents using monitoring system
  • Certifications in Cisco CCNP , Juniper JNCIP­SP , CCISP , or other data comm
  • Experience troubleshooting telecommunications equipment and technologies including TDM, E1, ISDN
4

Systems / Network Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a systems / network analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for systems / network analyst
  • Driving the adoption of soft phone use in partnership with BRMs and the communications team
  • Regular communications with design team to track bugs, new offerings and user challenges
  • Escalation point for all soft phone issues
  • Monitor overall quality of the service using various monitoring solutions
  • Provide monthly reports on the services including consumption and quality
  • Developing and analyzing system and customer requirements
  • Documenting operational scenarios
  • Developing and documenting system architecture and network topology
  • Coordinating with other teams and external customers and agencies
  • Configuring routers switches and other networking components
Qualifications for systems / network analyst
  • Cisco Unified Call Manager Clusters (version 9.x or 10.x, later versions a plus)
  • Experience configuring and troubleshooting Voice Gateways (ISR Routers, VG224)
  • Cisco SRST, Gatekeepers support experience
  • Dial Plan Design Experience preferred
  • Knowledge of Cisco Video Conferencing Systems
  • Solid experience working with Cisco Nexus platform (2k, 5k, 6k, 7k, and 9K)
5

Systems / Network Analyst Job Description

Job Description Example
Our company is hiring for a systems / network analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for systems / network analyst
  • Load IOS Cisco Catalyst switches
  • Configure / install Cisco switches
  • Program all switches to work with ISE
  • Configure Profiles on ISE
  • Monitor with Prime
  • Backup configure with Prime
  • Troubleshoot all switch problems
  • Coordinate with technicians and perform installation and migrations of various voice and video solutions
  • Monitor voice and video work tickets and ensure appropriate resolution provided
  • Assist Network Services Lead with high priority voice and video projects and prepare presentations as needed
Qualifications for systems / network analyst
  • Technical experience with network (LAN/WAN) administration, systems integration, and administration
  • Sole US Citizenship with the ability to obtain and maintain an Active DOD Secret Security Clearance and ability to obtain TSA Suitability
  • Excellent understanding of project management principles and proven experience in planning, organization, and development in a clinical informatics environment
  • Experience with various DBMS including MS-SQL, MySQL, and Oracle
  • Strong Incident Management and Impact Analysis skills
  • Training or certifications in cloud technologies

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