Specialist, Technical Job Description

Specialist, Technical Job Description

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Specialist, technical provides tier I and II levels of break/fix support for the enterprise on client’s Cisco based telephony systems (Cisco Call Manager, Unity, UCCX, etc.).

Specialist, Technical Duties & Responsibilities

To write an effective specialist, technical job description, begin by listing detailed duties, responsibilities and expectations. We have included specialist, technical job description templates that you can modify and use.

Sample responsibilities for this position include:

Trend analysis of equipment and data through the use of adjunct Db and other applications
Participate in integrating the payments application with other internal systems
A Bachelor’s Degree with a concentration in an Information Technology (IT)-related discipline (or equivalent diploma / work experience)
Good experience implementing unstructured and structured data archiving projects (e.g., EMC InfoArchive) and big data storage
Previous experience with record keeping regulations
Monitoring system to identify lost registration and/or high bill conditions and ensuring that corrective action is taken
Creating and maintaining performance reports and work plans including routine trend analysis to maximize results
Assisting in the assessment of new technologies and software applications in support of AMR and other Initiatives
Analyze technical feasibility, dependencies on other tasks, and impacts on existing products or solutions based on the requirement specifications
Estimate necessary man-hours and delivery timeline

Specialist, Technical Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Specialist, Technical

List any licenses or certifications required by the position: ITIL, PQ, OQ, IQ, ASE, MCSE, HVAC, DEV401, CV, AALAS

Education for Specialist, Technical

Typically a job would require a certain level of education.

Employers hiring for the specialist, technical job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Engineering, Technical, Electronics, Education, Technology, Information Technology, Science, Chemistry, Business

Skills for Specialist, Technical

Desired skills for specialist, technical include:

Cisco
Equipment
Experience
Avaya
Etrali and BT
Mitel
Voice Trading Solutions like IPC
Systems
Whether it is an BMC Module
Clinical background

Desired experience for specialist, technical includes:

To provide support of data warehouse database technology and its deployment and usage standards
To lead application development and support teams in optimal use of database warehouse database technology through creation and communication of standards and walkthrough of critical application components
To provide database related technical support for development and production environment including required level of 7X24 on call support
Listening, Responding, and Understanding
Proficiency in PC applications (MS Office Suite, , Excel, Word, PowerPoint, Outlook)
Excel strongly preferred

Specialist, Technical Examples

1

Specialist, Technical Job Description

Job Description Example
Our company is looking for a specialist, technical. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for specialist, technical
  • Optimize application & system performance
  • Co-ordinate & participate in testing activities relating to infrastructure (OS, Tuning, Database , stress testing .)
  • Follow and input parameters for style specifications, style measurements, quality standards and construction details
  • In some categories, assist with the creation and coloring of CAD yarn dyes and/or prints
  • Demonstrate s the ability to carry substantial workloads during peak periods
  • Must have excellent computer skills for Macintosh and PC formats and be highly proficient with the Adobe Illustrator program
  • Create interface designs and specifications for software vendors to implement enhancements to their software
  • Take acceptance of software from vendors and facilitate implementation
  • Work with Enterprise / Solutions Architecture team to continuously evolve and improve the architecture of the platform
  • Assist production support teams in troubleshooting of any production issues and engage / escalate to vendor
Qualifications for specialist, technical
  • Tertiary qualification in Engineering, like Mechanical and Electrical Engineering
  • Strong knowledge of the TCP/IP protocol and utilities in addition to network configurations and security settings (proxy servers/firewalls)
  • A minimum of 5 years' experience as an industrial designer, digital modeler or visualization expert in Automotive or Consumer product design industry
  • Associates and/or Bachelor's Degree in Industrial Design or related areas
  • Proficiency in concept modeling tools or surfacing modeling software
  • In-depth understanding of Automotive or Consumer product design industry and their design workflow
2

Specialist, Technical Job Description

Job Description Example
Our company is looking to fill the role of specialist, technical. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for specialist, technical
  • Respectful and embrace diversity
  • Attend selected trade shows and training events
  • Prepare test protocols based on information supplied by customer
  • Perform diversified duties involved in the testing of all types of mechanical and electronic controls (i.e., integrated gas furnace controls
  • Participate in roadmap and target state definition for Insurance
  • Define solutions which align with project priorities including timeline and cost align with roadmap
  • Provide design leadership from idea creation, through design and build, and on into support and enhance
  • Use Insurance current state solution documentation
  • Work with the other members of the Insurance team, and other involved parties to ensure that the solution components continue to evolve in alignment with the roadmap and target state defined for Insurance
  • Work with the Insurance team to assure that the solution designs are aligned with and approved by the Insurance Design Authority – including any requirements to discuss and seek approval at Enterprise Architecture ARB
Qualifications for specialist, technical
  • Spirits to challenge new environments and technologies
  • Knowledgeable of business related software systems (CRM, POS, CMS, SFA)
  • Previous experience with a software professional services or consulting firm (SaaS preferred)
  • Excellent strategic, business & technically focused analysis
  • Excellent verbal and written communication skills, capable of professional client interactions / presentations
  • Ability to consultatively engage with customers and to make quick, complex decisions
3

Specialist, Technical Job Description

Job Description Example
Our growing company is looking to fill the role of specialist, technical. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for specialist, technical
  • Supports team in sprint planning by defining and estimating work-break-downs and supports in defining task specifications towards a team of engineers
  • Participates in peer reviews for project artifacts and ensure the quality of deliverables
  • Technical leadership role for programs within the Core Engine Payments area and help shape business requirements, application designs, testing strategies, platform roadmaps
  • Strategically building and augmenting the platform SME capability in house, enabling effective support to ongoing and upcoming changes in the Payments Core Engine area
  • Providing review support for analysis/design deliverables from internal and supplier resources on payments platforms
  • Ensuring consistency of technology usage across the platform, by continuously reviewing existing toolsets and code, suggesting re-use of components and ensuring the design of new components allows for potential reuse
  • Deliver prompt and thorough responses to inquiries from internal and external customers, primarily received via telephone and written communication
  • Generate and maintain proper complaint documentation in compliance with FDA (21 CFR) and ISO requirements
  • Coordinate with Quality Control, Quality Assurance, Research & Development, Marketing, Sales, Engineering, and Field personnel to assure timely follow-up and resolution of all technical inquiries and product issues
  • Supports the 24/7 Technical Service telephone line by providing emergency technical assistance during rotations of evening, weekend and holiday on-call coverage
Qualifications for specialist, technical
  • Knowledge of development technologies (JAVA, MS.Net, HTML, XML/XSLT/XPATH, Web Services, web development tools, etc) a plus
  • 4 year college degree plus three to five years business experience (technical or business consulting preferred)
  • Determine best vehicle for adding new countermeasures document and implement process
  • Routing protocols (OSPF, ISIS, BGP), signaling protocols (RSVP, LDP) and QOS
  • Familiarity with networking test tools (Agilent router tester, IXIA)
  • Experience with medium-voltage drives
4

Specialist, Technical Job Description

Job Description Example
Our company is hiring for a specialist, technical. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for specialist, technical
  • Participating in the introduction into operation and hand-over to support teams, of new systems and developments
  • Perform changeovers and setups on assigned packaging equipment and/or lines
  • Working with sales to identify opportunities and deliver value-added solutions to enhance our clients’ market data and revaluations business
  • Maintaining effective communication with our clients on any issues relating to derivative valuations and market data, addressing queries and price challenges in a time-sensitive market ensuring client satisfaction
  • Shaping future product development by providing product managers with actionable feedback on the latest trends, analysis competitive landscape, requirements for product localization, regulations and market practices
  • Provide 2nd level incident support and resolution in a 7x20 operation
  • Deploy hardware and software technology to meet business requests
  • Participate in bi-annual Preventative Maintenance Program (PMP)
  • Enhance the technical expertise of peers via the development and delivery of product training to peers, and the creation and maintenance of documentation
  • Provide ad-hoc training as required to support client needs
Qualifications for specialist, technical
  • Good written and spoken English skills, Finnish skills is appreciated
  • Two years of experience installing and supporting Windows desktop environments
  • Hands on development experience in Linux network programming
  • Experience in Media Streaming technologies will be an added advantage
  • Experience in Linux kernel side development will be preferred
  • Flexible, good spirited, highly motivated and self managed
5

Specialist, Technical Job Description

Job Description Example
Our company is looking to fill the role of specialist, technical. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for specialist, technical
  • Produce appropriate documentation for internal systems
  • Perform routine preventative maintenance on all systems on scheduled basis
  • Instruct and guide other employees across the University within lipidomics as required
  • Support product marketing activities with technical collateral including white papers, blogs and presentations
  • Planning and management leading up to industry events and product launches including demos, training, and website updates
  • Perform competitive analysis between compilation toolchains, including benchmarking and feature comparisons
  • Engage with internal stakeholders to ensure product roadmap alignment
  • Assist the Compiler Product Management in representing the ‘voice of the customer’ during product planning and development
  • Undertaking high quality technical analysis, design and delivery of technology solutions, including technical guidance, development and configuration
  • Providing specialist support during new releases into the production environment
Qualifications for specialist, technical
  • Experience with API programming a plus
  • Conduct early dry run testing of software validation test procedures as they are being designed and written to ensure their high accuracy provide up-front information on product performance
  • Awareness about architecture frameworks like Zachman and TOGAF
  • Proficient in estimation techniques
  • Strong domain knowledge in Payments
  • Proven technical depth in Mainframe technologies

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