IT Technical Specialist Job Description
IT technical specialist
provides level 1 problem determination and support to a specific CWT business application using documented procedures and available tools.
IT Technical Specialist Duties & Responsibilities
To write an effective IT technical specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included IT technical specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Undertaking problem solving when unit / integration testing and applications fail to meet specifications
Provides primary support for lab applications (primary focus on Empower and LIMS), including incident handling, problem resolution, and Break/Fix
Problem management – Performs root cause analysis and creates a solution that is applicable to all accounts to ensure defection determination in arising technical problems that were not handled by the delivery teams effectively
Manage the development and deployment of a global Distributed Order Management solution
Act as an expert resource for the organization regarding Distributed Order Management
Responsible for following system life cycle development including discovery, code review, testing, documentation, implementation and support of business partners
Responsible for tracking progress of assigned tasks, and providing periodic management updates
Provide value added services to the organization in the way of process / system improvement recommendations
Responsible for participation on several project teams, application design, analysis, development, integration, and enhancement activities, related maintenance and support
Establishing action items and business processes for systems integration
IT Technical Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Technical Specialist
List any licenses or certifications required by the position: MCSE, MCSA, HDI, MOS, MCP, TIA, CISSP, VCA, ITIL, CISM
Education for IT Technical Specialist
Typically a job would require a certain level of education.
Employers hiring for the IT technical specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Technical, Information Technology, Engineering, Business, Technology, Design, Management, Associates
Skills for IT Technical Specialist
Desired skills for IT technical specialist include:
Windows
Networking
Oracle
Computer installation
Configuration and application technologies
I Series
Incident and change management
Layer 1 & 2 problem determination and ability to clearly define a problem and a course of action
Linux
Problem
Desired experience for IT technical specialist includes:
Conducting and reporting on architecture design reviews focusing on end-to-end business transactions across multiple components
Documenting changes to architecture, integration plans, and conversion plans
Complex troubleshooting of existing information systems to identify errors or deficiencies
Technical support covering the installation, configuration, and administration for the various web server applications currently utilized by TradeThru including
Support responsibilities cover SS&C development environments, SS&C hosted production environments, client hosted production and QA environments
Marking and supervision of IR Vols
IT Technical Specialist Examples
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IT Technical Specialist Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of IT technical specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT technical specialist
- Oversees and leads teams of developers to meet regulatory requirements
- Oversees releases within the department to verify full coordination between all the teams while mitigating possible risks
- Ensures convergence with programme & business vision
- Ensures technical requirements support the business strategy
- Builds consensus amongst key stakeholders for a common set of requirements
- Interfaces with internal/external providers to ensure successful development, testing and implementation of change
- Communicates the new technology in common nomenclature for technical & non-technical audiences
- Ensures migration from old to new technology
- Set technical direction for all development, maintenance and architecture initiatives ensuring adherence to overall IT architectural and solution direction
- Provide direction for strategic projects with a focus on the cross-divisional strategies
Qualifications for IT technical specialist
- Bond marking to strategic MDS classes for the Jane RDx migration
- Support for marking spot rates and fixings for inflation-linked LATAM currencies
- Overhauling of the Admin and Client GUI and migration onto HTML 5
- Integraion with RDF / RCF
- Migration of server-side components from .Net to Scala
- Ability to work with minimal supervision key member of the team
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IT Technical Specialist Job Description
Job Description Example
Our growing company is looking to fill the role of IT technical specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT technical specialist
- Serves as a consultant for overall planning and analysis of the security architecture of information systems
- Conducts analysis of security events reported to the Office of Information Security & Privacy that pertain to identity authentication and its systems and data
- Represents the Office of Information Security and Privacy at meetings with other governmental or agency officials
- Researches security technologies, regulations, policies, and innovations which may applicable
- Oversees performance measurement for vendor's information security program to ensure compliance with state requirements
- Contributes to the alignment of security governance with enterprise architecture governance and project and portfolio management (PPM)
- Directly participates in information security short and long term planning processes
- Evaluates information security needs and researches most difficult or complex information security problems
- Snowflake and Star Schema design The SSIS ETL Developer is responsible for designing, developing, and delivering high-quality output and proactive involvement in the successful delivery of BI systems
- The SSIS ETL Developer is responsible for data profiling of new source systems, designing custom reporting tables (such as fact and dimension), and using SSIS to create ETL packages to fully support reporting solutions in Cognos
Qualifications for IT technical specialist
- Marking of Repos to strategic classes in MDS
- X-Ray supervisory service rollout to other FID markaing applications
- Migration of server-side components from .Net to Java
- Good knowledge of C# and experience of Java
- Experience with concurrency in Java
- Experience in mentoring teams locally and/or remotely
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IT Technical Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of IT technical specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT technical specialist
- Projects – proposing, designing and building new production environments for our customer
- Incident management – solution/troubleshooting/coordination of technical incidents in production environment
- Change management – coordination of changes (configuration, deployment, installation), gathering requirements for new projects
- Capacity management – sizing and capacity planning
- Leading the team in deployment of automation and standard tools for the accounts they support
- Expert for client and team on all requests related to a particular account
- Performing EBSR12/OBIEE servers infrastructure monitoring, backup/recovery, and performance tuning
- Handling of other EBS R12 applications database administrative requests (e.g., Concurrent Managers administration, EBS techno/functional adpatch applications, EBS database/application cloning)
- Handling of other OBIEE application administrative & reporting requests (e.g., maintaining OBIEE environment security, OBIEE reports bug fixing)
- Performing EBS/OBIEE databases & applications upgrades to new versions, as well timely applications of vendor released patches
Qualifications for IT technical specialist
- Ability to contribute to architectural design
- Experience with low-latency systems
- Knowledge of Subversion
- Experience with TeamCity or Jenkins
- Knowledge of HTML5, Angular JS / Polymer
- Basic scripting understanding is required
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IT Technical Specialist Job Description
Job Description Example
Our growing company is looking for an IT technical specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT technical specialist
- Active involvement in a project of developing and in later phase to implement new CRM system for distributors
- Day to day activities, to manage complaints and inquires, Quality and Support Notifications, lab consultancy and IT solutions
- Administers, maintains, and repairs all local information technology solutions, including Local Area Network (LAN) operations, PABX systems, videoconferencing, and server operations
- Supports and maintains Personal Computer (PC) operations including the diagnosis of hardware or software failure
- Maintain servers and configure hardware, software, peripherals, services, settings, directories, storage, in accordance with standards and project/operational requirements
- Acts as the liaison with vendors to repair or replace hardware
- Recommends new equipment for special projects according to corporate standards
- Migrate user data
- Create and image workstations
- Install any third party applications that may be required
Qualifications for IT technical specialist
- Testing experience with PeopleSoft lifecycle testing
- Demonstrate ability to articulate technical issues and resolutions using non-technical language for understanding
- Minimum of one industry recognized certification desired
- Experience with large workforce use of Kronos
- Time Clock Management/Management of Time Cards o Intouch o Series 4000 o Other time capture devices
- Integration to PeopleSoft Application o BizTalk o Workforce Integration Manager
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IT Technical Specialist Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of IT technical specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for IT technical specialist
- Configure workstation for printing
- Remove replaced equipment for inventory purposes
- Interface with Office of the Chief Administrative Officer (CAO) staff, management and senior management in order to meet the project goals
- Report any issues or problems to CAO staff in charge of implementing this project within a timely manner
- Attend staff meetings outlining project specifications, issues and deployment strategies with CAO staff
- Respond timely to incidents and service requests
- Utilize the CTS Remedy System for incident and service request tracking
- Capture and report daily work hours to CAO management
- Report directly to designated CAO staff, but have the ability to work supervised and unsupervised as needed
- Travel to the outlined locations within the House environment
Qualifications for IT technical specialist
- WFC Architecture and Technology support including SQL Server database support
- Public Sector experience - Application management/outsourcing experience
- Kronos application patch, bundle, or image experience (WFC 7.0 or higher)
- Writing WFC reports
- Experience with enterprise identity authentication management system
- Experience with multi-factor authentication software